Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
Dec 20, 2023
Full time
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
Department: IT Location: Hybrid working between our head office (Aldgate, London) and home Hours of Work: 37.5 hours a week Contract: Full-time, permanent Salary: £25,000 – £28,000 per annum Closing date: Monday 7th August at 10am Annual Leave: 33 days (plus eight bank holidays) Benefits: Pension – 8% contribution Enhanced maternity, paternity, adoption and shared parental leave
Background:
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible for as long as possible.
About the role:
The IT team plays an integral part in driving a rapidly expanding Dementia UK forward, from supplying equipment and managing our internal support function to leading on digital strategy. Our vision is to create a ‘Digital Dementia UK’ to transform business processes with technology, harness the power of the organisation’s data to create real insight and use innovation to support our Admiral Nurses in an ever-changing technological landscape.
The First Line Support Technician is the first line escalation point for all IT support queries (excluding those relating to clinical software). You will work with the Second and Third line Support Technicians, our Managed Service Provider, the Service Desk and Performance Manager and over 200 users to maintain and monitor IT systems including remote working solutions. You will understand and resolve technical issues in a prompt and professional manner and judge when to escalate to 2nd line, to keep the service running smoothly, therefore the ability to always provide great customer service, have solid technical knowledge and high IT admin skills is essential.
You will have proven experience in delivering at a high level and be at SFIA competency Level 3 for Incident management. Experience working in an IT Support/Helpdesk/Service Desk OR equivalent industry certification (CompTIA or Microsoft Certified) is highly desired.
This is a great opportunity to join a dedicated and fully supportive team to deliver a high-quality IT service in an ever-changing technological environment.
Our Culture and benefits:
We value our people so it’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to not only use but develop your skills.
We offer a competitive salary, a generous benefits package including 33 days annual leave (plus 8 bank holidays), 8% pensions contribution alongside an environment where you can collaborate, be respected and thrive.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate difference, individuality, and encourage everyone to join us and be their whole selves always.
Dementia UK are proud to be Disability Confident Committed.
Jul 25, 2023
Full time
Department: IT Location: Hybrid working between our head office (Aldgate, London) and home Hours of Work: 37.5 hours a week Contract: Full-time, permanent Salary: £25,000 – £28,000 per annum Closing date: Monday 7th August at 10am Annual Leave: 33 days (plus eight bank holidays) Benefits: Pension – 8% contribution Enhanced maternity, paternity, adoption and shared parental leave
Background:
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible for as long as possible.
About the role:
The IT team plays an integral part in driving a rapidly expanding Dementia UK forward, from supplying equipment and managing our internal support function to leading on digital strategy. Our vision is to create a ‘Digital Dementia UK’ to transform business processes with technology, harness the power of the organisation’s data to create real insight and use innovation to support our Admiral Nurses in an ever-changing technological landscape.
The First Line Support Technician is the first line escalation point for all IT support queries (excluding those relating to clinical software). You will work with the Second and Third line Support Technicians, our Managed Service Provider, the Service Desk and Performance Manager and over 200 users to maintain and monitor IT systems including remote working solutions. You will understand and resolve technical issues in a prompt and professional manner and judge when to escalate to 2nd line, to keep the service running smoothly, therefore the ability to always provide great customer service, have solid technical knowledge and high IT admin skills is essential.
You will have proven experience in delivering at a high level and be at SFIA competency Level 3 for Incident management. Experience working in an IT Support/Helpdesk/Service Desk OR equivalent industry certification (CompTIA or Microsoft Certified) is highly desired.
This is a great opportunity to join a dedicated and fully supportive team to deliver a high-quality IT service in an ever-changing technological environment.
Our Culture and benefits:
We value our people so it’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to not only use but develop your skills.
We offer a competitive salary, a generous benefits package including 33 days annual leave (plus 8 bank holidays), 8% pensions contribution alongside an environment where you can collaborate, be respected and thrive.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate difference, individuality, and encourage everyone to join us and be their whole selves always.
Dementia UK are proud to be Disability Confident Committed.
Our Head of CRM & Data Management will join a small fast paced team, with the ideal candidate having a background in SME’s working technically hands on with a strong understanding of HUBSPOT and data management.
The core purpose for this role in its first year is to lead on hubspot usage, educating and consulting with teams, reviewing, identifying and implementing solutions to help future proof the platform. You will be our in-house expert supporting a workforce of (approx.) 70 and have a strong understanding of CRM systems terminology and use at SME level. We are looking for someone who can ensure effective workflows.
You will be responsible for managing and overseeing our CRM whilst providing some light touch support on wider systems day to day. Our ideal candidate will have experience specifically working with Hubspot, with some understanding of Wordpress.
Working closely with our 3rd party support partners you will be responsible for finding the most efficient ways of using the CRM and systems environment more effectively.
Our Head of CRM & Data Management will have strong project management skills and technical ability. You will have demonstrable experience leading effective data management practices and processes.
If you are an experienced Hubspot CRM & Data Manager, Head of CRM or CRM Executive and are looking for a business where you can further your career, take autonomy and lead a visionary function then this opportunity is not to be missed!
LOCATION: UK-Wide, hybrid working available with offices in MediaCityUK, Bristol and London
SALARY: FTE £45,000
CONTRACT: Initial 1-year initial fixed term full time OR min 3 days per week, scope to become permanent. Flexible hours.
TO APPLY: Email your CV, cover letter and/or 1-2-minute video link* to jobs@wearecreative.uk by 28th July 2023 midday. Please complete our anonymous diversity and inclusion survey. Interviews will take place by video conference 4th August, short notice period/ immediate appointment preferred.
* Video link optional. Creative UK is an inclusive recruiter and happy to make adjustments to our selection process by request
CORE ACCOUNTABILITIES
Day to day CRM and data queries, working closely with 3rd party support where required
Auditing CRM use and recommended solutions for developing usage across wider teams
Lead internal training
Lead data management, sharing, processing and solutions to data-related problems
Manage processes that are conducive to increasing productivity, continuous integration and improvement.
Lead an internal data review, consultation, recommendations and project management
KEY RESPONSIBILITIES
HUBSPOT CRM
Support the team with campaign building and driving customer acquisition across our product portfolio.
Create and manage membership engagement campaigns and workflows
End-to-end email testing for link accuracy, legal compliance, mobile optimisation & deliverability
Manage campaign segmentation and data selection
Setting up automation systems to support lead nurturing through the funnel
Own, manage and maintain customer and prospect data in the CRM system, and work with teams to ensure accuracy and completeness
Analyse customer and lead data and behaviour to identify trends and insights that can inform marketing and communication strategies
Ongoing development of a suite of reports for marketing, sales and operations
Ongoing support and management of the Sales Hub, Marketing Hub and Operations Hub
Ongoing support and training to teams
DATA MANAGEMENT
Maintain and improve data management processes and accuracy across systems; primarily Hubspot and Office365 (used for wider company data storage)
Ongoing management of data imports, cleansing, duplication, data enrichment, list management and data compliance
Improve policies and procedures for data management, sharing and processing
Work closely with the Marketing team to understand Hubspot integrations e.g. website, events, stripe - ensuring the CRM is linked and effective across integrations
OTHER
Provide light touch support to our Office365 environment e.g. ad-hoc updating of user permissions, monitoring of data storage, distribution lists (training will be provided)
Ensure management of CRM and data is strategic, utilising subscriptions and negotiating costs where required
Work with the wider team to ensure our digital offerings to stakeholders are appropriate, secure and connected
This job description is not intended to be either prescriptive or exhaustive; it is issued as a framework to outline the main areas of responsibility at the time of writing
Required Experience, Knowledge and Skills:
CRM DEVELOPMENT experience, must have strong experience of work with HUBSPOT
Previous experience of working with large data sets and migrating data
PRO-ACTIVE, able to show initiative and to drive activity within deadlines.
Excellent COMMUNICATION skills, able to engage effectively with colleagues at all levels.
ORGANISED with experience of working to tight deadlines.
PROJECT MANAGEMENT: knowledge of tools and managing projects from start to end
DATA MANAGEMENT experience with data functions (collection, analysis, distribution, GDPR)
Knowledge of Office365 & Wordpress (desirable)
All our employees will be expected to demonstrate behaviours associated with our company values. Our values drive the way we work; how we do things is just as important as what we do.
We join the dots; collaboration is in our DNA
We support and empower; we are here to make a difference
We are curious, open & honest
We celebrate difference & value equality of opportunity
OUR PEOPLE PERKS
Fully flexible hybrid working
Pension enrolment from 3 months service, 5% employer contribution
Cycle 2 Work scheme, in partnership with Halfords
Benefits hub, discounts across a broad range of partners
Life Assurance & BUPA private medical (1 years service)
Employee Assistance Programme, Health Assured
Mental Health Guardians
Summer Fridays, finish at 3pm every Friday throughout July & August
Your birthday off as paid leave, extra days off over the annual festive period
2 paid volunteer days per year to give something back to the community
Diversity Changes Everything: We value difference and celebrate the creativity that it brings.
We are committed to improving diversity and inclusion across our organisation and industry by championing a variety of backgrounds, perspectives, identities and talents.
Jul 05, 2023
Full time
Our Head of CRM & Data Management will join a small fast paced team, with the ideal candidate having a background in SME’s working technically hands on with a strong understanding of HUBSPOT and data management.
The core purpose for this role in its first year is to lead on hubspot usage, educating and consulting with teams, reviewing, identifying and implementing solutions to help future proof the platform. You will be our in-house expert supporting a workforce of (approx.) 70 and have a strong understanding of CRM systems terminology and use at SME level. We are looking for someone who can ensure effective workflows.
You will be responsible for managing and overseeing our CRM whilst providing some light touch support on wider systems day to day. Our ideal candidate will have experience specifically working with Hubspot, with some understanding of Wordpress.
Working closely with our 3rd party support partners you will be responsible for finding the most efficient ways of using the CRM and systems environment more effectively.
Our Head of CRM & Data Management will have strong project management skills and technical ability. You will have demonstrable experience leading effective data management practices and processes.
If you are an experienced Hubspot CRM & Data Manager, Head of CRM or CRM Executive and are looking for a business where you can further your career, take autonomy and lead a visionary function then this opportunity is not to be missed!
LOCATION: UK-Wide, hybrid working available with offices in MediaCityUK, Bristol and London
SALARY: FTE £45,000
CONTRACT: Initial 1-year initial fixed term full time OR min 3 days per week, scope to become permanent. Flexible hours.
TO APPLY: Email your CV, cover letter and/or 1-2-minute video link* to jobs@wearecreative.uk by 28th July 2023 midday. Please complete our anonymous diversity and inclusion survey. Interviews will take place by video conference 4th August, short notice period/ immediate appointment preferred.
* Video link optional. Creative UK is an inclusive recruiter and happy to make adjustments to our selection process by request
CORE ACCOUNTABILITIES
Day to day CRM and data queries, working closely with 3rd party support where required
Auditing CRM use and recommended solutions for developing usage across wider teams
Lead internal training
Lead data management, sharing, processing and solutions to data-related problems
Manage processes that are conducive to increasing productivity, continuous integration and improvement.
Lead an internal data review, consultation, recommendations and project management
KEY RESPONSIBILITIES
HUBSPOT CRM
Support the team with campaign building and driving customer acquisition across our product portfolio.
Create and manage membership engagement campaigns and workflows
End-to-end email testing for link accuracy, legal compliance, mobile optimisation & deliverability
Manage campaign segmentation and data selection
Setting up automation systems to support lead nurturing through the funnel
Own, manage and maintain customer and prospect data in the CRM system, and work with teams to ensure accuracy and completeness
Analyse customer and lead data and behaviour to identify trends and insights that can inform marketing and communication strategies
Ongoing development of a suite of reports for marketing, sales and operations
Ongoing support and management of the Sales Hub, Marketing Hub and Operations Hub
Ongoing support and training to teams
DATA MANAGEMENT
Maintain and improve data management processes and accuracy across systems; primarily Hubspot and Office365 (used for wider company data storage)
Ongoing management of data imports, cleansing, duplication, data enrichment, list management and data compliance
Improve policies and procedures for data management, sharing and processing
Work closely with the Marketing team to understand Hubspot integrations e.g. website, events, stripe - ensuring the CRM is linked and effective across integrations
OTHER
Provide light touch support to our Office365 environment e.g. ad-hoc updating of user permissions, monitoring of data storage, distribution lists (training will be provided)
Ensure management of CRM and data is strategic, utilising subscriptions and negotiating costs where required
Work with the wider team to ensure our digital offerings to stakeholders are appropriate, secure and connected
This job description is not intended to be either prescriptive or exhaustive; it is issued as a framework to outline the main areas of responsibility at the time of writing
Required Experience, Knowledge and Skills:
CRM DEVELOPMENT experience, must have strong experience of work with HUBSPOT
Previous experience of working with large data sets and migrating data
PRO-ACTIVE, able to show initiative and to drive activity within deadlines.
Excellent COMMUNICATION skills, able to engage effectively with colleagues at all levels.
ORGANISED with experience of working to tight deadlines.
PROJECT MANAGEMENT: knowledge of tools and managing projects from start to end
DATA MANAGEMENT experience with data functions (collection, analysis, distribution, GDPR)
Knowledge of Office365 & Wordpress (desirable)
All our employees will be expected to demonstrate behaviours associated with our company values. Our values drive the way we work; how we do things is just as important as what we do.
We join the dots; collaboration is in our DNA
We support and empower; we are here to make a difference
We are curious, open & honest
We celebrate difference & value equality of opportunity
OUR PEOPLE PERKS
Fully flexible hybrid working
Pension enrolment from 3 months service, 5% employer contribution
Cycle 2 Work scheme, in partnership with Halfords
Benefits hub, discounts across a broad range of partners
Life Assurance & BUPA private medical (1 years service)
Employee Assistance Programme, Health Assured
Mental Health Guardians
Summer Fridays, finish at 3pm every Friday throughout July & August
Your birthday off as paid leave, extra days off over the annual festive period
2 paid volunteer days per year to give something back to the community
Diversity Changes Everything: We value difference and celebrate the creativity that it brings.
We are committed to improving diversity and inclusion across our organisation and industry by championing a variety of backgrounds, perspectives, identities and talents.
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Jun 05, 2023
Full time
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Full Stack Software Developer – East Midlands Pay Rate to Umbrella: Up to £550 per day Security Clearance: DBS CV Deadline: Monday 25th at 13:00 Interview Process: 1 stage teams Headcount: 1 Digital/Non Digital: Digital Contracting Authority: NHS Arden and Greater East Midlands Commissioning Support Unit Contract Length: 6 months Location: remote IR35: Inside Minimum Requirement: Arden & GEM CSU is searching for a talented individual to support our Systems and Reporting Team. The applicant will have at least 3 years experience developing .NET based web systems and should be familiar with working in the Azure Cloud. Significant experience in the following; .NET Web Development Automated deployment (CI/CD) Microsoft SQL Server Azure Cloud based Technologies Build web based customer facing systems Debugging complex problems Design and implement a web based system from the ground up 1. Excellent programming skills in .Net using C#, MVC, Entity Framework, Web API. Visual Studio IDE. Web Hosting / IIS. OAuth 2.0 /OpenID Connect. 2. .NET Core Web Development - C# 3. Bootstrap Responsive Web Design, HTML 5, CSS, JavaScript, Angular Framework 4. Microsoft Azure Cloud 5. Azure Dev Ops (CI/CD) 6. OAuth 2.0 / OIDC 7. Understanding of OOP design and modelling techniques. 8. Microsoft SQL Server 9. XUnit Testing Framewaork 10. AGILE working practices 11. Good communication and interpersonal skills, including the ability to provide detailed and technical advice to both specialists and non-technical staff and customers. 12. Excellent written, presentation and verbal skills. Degree in Computing Science or equivalent knowledge and experience gained through working at a similar level in specialist area Designs, runs and improves software that meets user needs. Responsible for writing clean, secure code following a test-driven approach; create code that is open by default and easy for others to reuse. Lead development on one or a small number of related project teams. Be proficient in a wide range of technical systems; be involved in identifying appropriate technology and approaches, deciding when software should be written; contribute to the developer community; provide technical leadership; promote knowledge sharing and adoption of good practice. Typical Skills: Manage the service components to ensure they meet business needs and performance targets. Identify process optimisation opportunities. Designing solutions and services with security controls embedded, specifically engineered as mitigation against security threats. Demonstrate strong understanding and application of the most appropriate modern standards. Advise on the right way to apply standards and methods, ensuring compliance. Maintain technical responsibility for all the stages and iterations of a software development project. Know a variety of methods of prototyping and can choose the most appropriate ones. Review the systems designs of others to ensure selection of appropriate technology. Coordinate build activities across systems and understand how to undertake and support integration-testing activities. Know how to prioritise and define approaches to understand the user story, guiding others in doing so. You can offer recommendations on the best tools and methods to be used.
Apr 22, 2022
Contractor
Full Stack Software Developer – East Midlands Pay Rate to Umbrella: Up to £550 per day Security Clearance: DBS CV Deadline: Monday 25th at 13:00 Interview Process: 1 stage teams Headcount: 1 Digital/Non Digital: Digital Contracting Authority: NHS Arden and Greater East Midlands Commissioning Support Unit Contract Length: 6 months Location: remote IR35: Inside Minimum Requirement: Arden & GEM CSU is searching for a talented individual to support our Systems and Reporting Team. The applicant will have at least 3 years experience developing .NET based web systems and should be familiar with working in the Azure Cloud. Significant experience in the following; .NET Web Development Automated deployment (CI/CD) Microsoft SQL Server Azure Cloud based Technologies Build web based customer facing systems Debugging complex problems Design and implement a web based system from the ground up 1. Excellent programming skills in .Net using C#, MVC, Entity Framework, Web API. Visual Studio IDE. Web Hosting / IIS. OAuth 2.0 /OpenID Connect. 2. .NET Core Web Development - C# 3. Bootstrap Responsive Web Design, HTML 5, CSS, JavaScript, Angular Framework 4. Microsoft Azure Cloud 5. Azure Dev Ops (CI/CD) 6. OAuth 2.0 / OIDC 7. Understanding of OOP design and modelling techniques. 8. Microsoft SQL Server 9. XUnit Testing Framewaork 10. AGILE working practices 11. Good communication and interpersonal skills, including the ability to provide detailed and technical advice to both specialists and non-technical staff and customers. 12. Excellent written, presentation and verbal skills. Degree in Computing Science or equivalent knowledge and experience gained through working at a similar level in specialist area Designs, runs and improves software that meets user needs. Responsible for writing clean, secure code following a test-driven approach; create code that is open by default and easy for others to reuse. Lead development on one or a small number of related project teams. Be proficient in a wide range of technical systems; be involved in identifying appropriate technology and approaches, deciding when software should be written; contribute to the developer community; provide technical leadership; promote knowledge sharing and adoption of good practice. Typical Skills: Manage the service components to ensure they meet business needs and performance targets. Identify process optimisation opportunities. Designing solutions and services with security controls embedded, specifically engineered as mitigation against security threats. Demonstrate strong understanding and application of the most appropriate modern standards. Advise on the right way to apply standards and methods, ensuring compliance. Maintain technical responsibility for all the stages and iterations of a software development project. Know a variety of methods of prototyping and can choose the most appropriate ones. Review the systems designs of others to ensure selection of appropriate technology. Coordinate build activities across systems and understand how to undertake and support integration-testing activities. Know how to prioritise and define approaches to understand the user story, guiding others in doing so. You can offer recommendations on the best tools and methods to be used.
JOB DESCRIPTION: Head of Production (12m Maternity cover) London, Hybrid This position sits in our Marketing & Technology service based in London. We combine data, technology, creative content, and paid media to crack brands' business problems & drive revenue through a variety of digital marketing solutions like ad campaigns, augmented reality, and chatbots. Our clients include ASOS, eBay, Just Eat Takeaway, Mammut, Twitch, TikTok, and The White Company. JOB PURPOSE We produce video and photo content for Digital, ATL and TTL 360 campaigns. Our producers are a multi-discipline team, handling a variety of line production, agency production and integrated production based on project needs. Our team are responsible for end-to-end production, including costing, sourcing cast, searching locations, hiring crew, kit direct as well as managing post-production and delivery phases. Some of our team also manage our busy always on accounts and creative automation projects across a variety of clients. For our larger productions we work with best-in-class 3rd party production companies to give our clients a range of dynamic production solutions and the flexibility they need to create high quality marketing content. We enjoy the flexibility of working as agency side or line producers as needed The majority of our work is digital and our aim is to produce TV quality productions for mobile based customer experiences. We design each creative execution specifically for the platform that it will be viewed or interacted with, for example YouTube, TikTok, Instagram or Snap. We're looking for a Head of Production to join our expanding production team on a Maternity FTC role. The Head of Production will be responsible for managing this large team alongside our other Head of Production and Production Director to oversee all parts of the production process. This person will also be expected to lead on certain projects, working with our Producers in an oversight role to advise, problem solve and act as point of escalation across larger campaigns. We're looking for someone with strong project management and communication skills, as well as contacts and experience in the production industry. KEY RESPONSIBILITIES This role will be varied and you will be responsible for, but not limited to: Overall + Team management Management of production team alongside another Head of Production. Resourcing new production jobs weekly. Oversight on 'always on' accounts, mitigating any issues that might arise and working with other departments to find solves, better processes + ways of working. Oversight on production jobs, particularly around the development and post production stages. Advising on a broad range of production queries, from usage enquiries to best post production techniques to achieve best results for creative concepts. Team escalation point. Oversight from an Integrated Production perspective Working closely with all agency departments on larger 360 campaigns to ensure concept to delivery production This will entail working with our producers to support / advise on all parts of the production process but specifically from an Integrated production perspective such as design development, production of adaptation work being run through DEPT design team and delivery phases of a campaign. Advising and facilitating Post house x Agency workflows and sharing of elements on campaigns that require shared working in Post Production process. Interrogating media plans and supply dates against WIP creative and production timings, working with our account team and media agency to find solves where needed. Working closely with design team and producers to ensure they have clear understanding of timings and deliverables and that our internal team is resourced appropriately. Using technology & project management software (specifically AirTable) to help reduce reduce manual data entry and smooth production workflows Post Production Oversight Advising the team on post production capabilities across internal and 3rd party suppliers and best processes for creative/ treatments. Managing and sourcing 3rd party post house recommendations. Advising on Post Production timelines, workflows + budgets. SKILLS AND PREVIOUS EXPERIENCE REQUIRED Extensive experience as a Senior Producer / Head of Production at a ATL or TTL Agency. Experience in delivering full 360 Campaigns a must. Understanding of TTL campaigns and in-depth knowledge of production process from concept to delivery, across both ATL through to BTL adapts as well as a clear understanding and background in the adaptation process from 3rd Party post houses to in-house teams. Understanding and experience in shoot production in an Agency Producer capacity. Strong understanding of in-house design departments, roles within and ability to manage projects that would pass through them, from brief to delivery. In depth knowledge of post production processes and catalogue of contacts + post houses in the industry. Knowledge of usage across stock libraries, talent + IP watchouts. Knowledge of playout and traffic process. Understanding of social / digital platforms and best practices. Management experience within an agency. Strong interpersonal skills, ability to problem-solve and manage issues as they arise with team members and peers across other departments. Experience producing campaigns for social media. Experience managing production planning for campaigns. Experience working on consumer brands. Strong client communication skills. Ability to react quickly within a fast-paced environment. Solution orientated. WE OFFER A flexible, hybrid working policy The choice of medical healthcare providers (Bupa or Medicash) 25 days holiday plus bank holidays and your birthday off each year Company pension scheme EAP scheme Ride to work scheme Enhanced family friendly policies Buddy Program: You will be paired with a 'Buddy' to help you through your first weeks' at DEPT. A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named 'Agency of the Year' at both The Lovies and The Webby Awards. Awesome clients. Whether big or small, local or global - at DEPT you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities. WHO ARE WE? We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That's why we hire curious, self-driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we're big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world. DEPT is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified. DIVERSITY, EQUITY & INCLUSION At DEPT, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here .
May 18, 2024
Full time
JOB DESCRIPTION: Head of Production (12m Maternity cover) London, Hybrid This position sits in our Marketing & Technology service based in London. We combine data, technology, creative content, and paid media to crack brands' business problems & drive revenue through a variety of digital marketing solutions like ad campaigns, augmented reality, and chatbots. Our clients include ASOS, eBay, Just Eat Takeaway, Mammut, Twitch, TikTok, and The White Company. JOB PURPOSE We produce video and photo content for Digital, ATL and TTL 360 campaigns. Our producers are a multi-discipline team, handling a variety of line production, agency production and integrated production based on project needs. Our team are responsible for end-to-end production, including costing, sourcing cast, searching locations, hiring crew, kit direct as well as managing post-production and delivery phases. Some of our team also manage our busy always on accounts and creative automation projects across a variety of clients. For our larger productions we work with best-in-class 3rd party production companies to give our clients a range of dynamic production solutions and the flexibility they need to create high quality marketing content. We enjoy the flexibility of working as agency side or line producers as needed The majority of our work is digital and our aim is to produce TV quality productions for mobile based customer experiences. We design each creative execution specifically for the platform that it will be viewed or interacted with, for example YouTube, TikTok, Instagram or Snap. We're looking for a Head of Production to join our expanding production team on a Maternity FTC role. The Head of Production will be responsible for managing this large team alongside our other Head of Production and Production Director to oversee all parts of the production process. This person will also be expected to lead on certain projects, working with our Producers in an oversight role to advise, problem solve and act as point of escalation across larger campaigns. We're looking for someone with strong project management and communication skills, as well as contacts and experience in the production industry. KEY RESPONSIBILITIES This role will be varied and you will be responsible for, but not limited to: Overall + Team management Management of production team alongside another Head of Production. Resourcing new production jobs weekly. Oversight on 'always on' accounts, mitigating any issues that might arise and working with other departments to find solves, better processes + ways of working. Oversight on production jobs, particularly around the development and post production stages. Advising on a broad range of production queries, from usage enquiries to best post production techniques to achieve best results for creative concepts. Team escalation point. Oversight from an Integrated Production perspective Working closely with all agency departments on larger 360 campaigns to ensure concept to delivery production This will entail working with our producers to support / advise on all parts of the production process but specifically from an Integrated production perspective such as design development, production of adaptation work being run through DEPT design team and delivery phases of a campaign. Advising and facilitating Post house x Agency workflows and sharing of elements on campaigns that require shared working in Post Production process. Interrogating media plans and supply dates against WIP creative and production timings, working with our account team and media agency to find solves where needed. Working closely with design team and producers to ensure they have clear understanding of timings and deliverables and that our internal team is resourced appropriately. Using technology & project management software (specifically AirTable) to help reduce reduce manual data entry and smooth production workflows Post Production Oversight Advising the team on post production capabilities across internal and 3rd party suppliers and best processes for creative/ treatments. Managing and sourcing 3rd party post house recommendations. Advising on Post Production timelines, workflows + budgets. SKILLS AND PREVIOUS EXPERIENCE REQUIRED Extensive experience as a Senior Producer / Head of Production at a ATL or TTL Agency. Experience in delivering full 360 Campaigns a must. Understanding of TTL campaigns and in-depth knowledge of production process from concept to delivery, across both ATL through to BTL adapts as well as a clear understanding and background in the adaptation process from 3rd Party post houses to in-house teams. Understanding and experience in shoot production in an Agency Producer capacity. Strong understanding of in-house design departments, roles within and ability to manage projects that would pass through them, from brief to delivery. In depth knowledge of post production processes and catalogue of contacts + post houses in the industry. Knowledge of usage across stock libraries, talent + IP watchouts. Knowledge of playout and traffic process. Understanding of social / digital platforms and best practices. Management experience within an agency. Strong interpersonal skills, ability to problem-solve and manage issues as they arise with team members and peers across other departments. Experience producing campaigns for social media. Experience managing production planning for campaigns. Experience working on consumer brands. Strong client communication skills. Ability to react quickly within a fast-paced environment. Solution orientated. WE OFFER A flexible, hybrid working policy The choice of medical healthcare providers (Bupa or Medicash) 25 days holiday plus bank holidays and your birthday off each year Company pension scheme EAP scheme Ride to work scheme Enhanced family friendly policies Buddy Program: You will be paired with a 'Buddy' to help you through your first weeks' at DEPT. A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named 'Agency of the Year' at both The Lovies and The Webby Awards. Awesome clients. Whether big or small, local or global - at DEPT you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities. WHO ARE WE? We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That's why we hire curious, self-driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we're big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world. DEPT is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified. DIVERSITY, EQUITY & INCLUSION At DEPT, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here .
About Hyper Hyper is an innovative, London-based startup on a mission to redefine how people experience the real world. We've built the most accurate and scalable indoor location technology, and have rolled out in IKEA stores across Europe. We've entered a space with huge commercial demand, but previously defined by inaccurate and disappointing solutions, such as bluetooth beacons. Using our new approach, powered by a mix between Augmented Reality sensors and WiFi, we've been able to achieve 5x more accurate location than any other solution, with unlimited scale and an amazing user experience. This is "Indoor location that actually works". Check out a demo of our user experience: The Role Our mapping methodology encompasses the transformation of CAD floor plans into dynamic digital renditions, enriched with interactive elements facilitating point-of-interest identification and seamless navigation. We're on the lookout for a skilled ML Solutions Engineer to spearhead our mapping R&D division as a foundational team member. Your role will involve pioneering novel solutions aimed at revolutionising our automated mapping capabilities for scalability. Through your innovations, we aim to streamline our store mapping process to mere minutes, enabling us to efficiently scale across tens of thousands of locations. Responsibilities Strong problem-solving and algorithmic skills and familiarity with machine learning and AI techniques applicable to mapping digitisation and automation, with the ability to work in a fast-paced, dynamic startup environment. Collaborate with cross-functional teams to understand requirements and translate them into machine learning solutions for mapping digitisation and automation. Research, develop and implement machine learning models and algorithms to add value around scalability, automation, localisation, mapping, trajectory prediction, and user behaviour analysis. Integrate machine learning functionalities into our web-based navigation platform, ensuring seamless compatibility and performance optimisation. Design and conduct experiments to evaluate the performance of machine learning models, iterating on solutions to improve accuracy and robustness. Work closely with software engineers to deploy machine learning models in production environments, ensuring scalability, reliability, and maintainability. Excellent leadership, communication and collaboration skills. Stay updated on the latest advancements in machine learning research and technologies, proactively exploring opportunities for innovation and improvement. Qualifications: 3+ years or demonstrable experience in software automation creating machine learning models. Strong understanding of machine learning algorithms, including supervised and unsupervised learning, experience with LLM's, reinforcement learning and deep learning architectures such as convolutional neural networks (CNNs), recurrent neural networks (RNNs), and Transformers. Expertise in Computer Vision techniques is crucial for processing indoor images or video feeds for map digitisation and automation purposes. This includes object detection, segmentation, and tracking. Proficiency in programming languages such as Python, JavaScript, and relevant libraries/frameworks (e.g., TensorFlow, PyTorch, scikit-learn) and experience with version control systems (e.g., Git) and software engineering best practices is also important for maintaining scalable and maintainable codebases. Experience with web development technologies (HTML, CSS, React.js, Node.js) and building web-based applications. Also great to have: Knowledge of navigation and localisation systems, such as SLAM (Simultaneous Localisation and Mapping). Familiarity with indoor positioning systems (IPS), Bluetooth Low Energy (BLE) beacons, or Wi-Fi fingerprinting technologies. Experience with geospatial data analysis, sensor fusion techniques, or computer vision algorithms. Knowledge of cloud computing platforms (e.g., AWS, Google Cloud) and experience with deploying machine learning models in cloud environments. Working with us Based in London - we meet once a week on Wednesdays to collaborate, though this could increase Home office allowance and a company MBP We have a global WeWork membership, allowing unlimited access to any WeWork location Generous equity Private healthcare with Vitality
May 18, 2024
Full time
About Hyper Hyper is an innovative, London-based startup on a mission to redefine how people experience the real world. We've built the most accurate and scalable indoor location technology, and have rolled out in IKEA stores across Europe. We've entered a space with huge commercial demand, but previously defined by inaccurate and disappointing solutions, such as bluetooth beacons. Using our new approach, powered by a mix between Augmented Reality sensors and WiFi, we've been able to achieve 5x more accurate location than any other solution, with unlimited scale and an amazing user experience. This is "Indoor location that actually works". Check out a demo of our user experience: The Role Our mapping methodology encompasses the transformation of CAD floor plans into dynamic digital renditions, enriched with interactive elements facilitating point-of-interest identification and seamless navigation. We're on the lookout for a skilled ML Solutions Engineer to spearhead our mapping R&D division as a foundational team member. Your role will involve pioneering novel solutions aimed at revolutionising our automated mapping capabilities for scalability. Through your innovations, we aim to streamline our store mapping process to mere minutes, enabling us to efficiently scale across tens of thousands of locations. Responsibilities Strong problem-solving and algorithmic skills and familiarity with machine learning and AI techniques applicable to mapping digitisation and automation, with the ability to work in a fast-paced, dynamic startup environment. Collaborate with cross-functional teams to understand requirements and translate them into machine learning solutions for mapping digitisation and automation. Research, develop and implement machine learning models and algorithms to add value around scalability, automation, localisation, mapping, trajectory prediction, and user behaviour analysis. Integrate machine learning functionalities into our web-based navigation platform, ensuring seamless compatibility and performance optimisation. Design and conduct experiments to evaluate the performance of machine learning models, iterating on solutions to improve accuracy and robustness. Work closely with software engineers to deploy machine learning models in production environments, ensuring scalability, reliability, and maintainability. Excellent leadership, communication and collaboration skills. Stay updated on the latest advancements in machine learning research and technologies, proactively exploring opportunities for innovation and improvement. Qualifications: 3+ years or demonstrable experience in software automation creating machine learning models. Strong understanding of machine learning algorithms, including supervised and unsupervised learning, experience with LLM's, reinforcement learning and deep learning architectures such as convolutional neural networks (CNNs), recurrent neural networks (RNNs), and Transformers. Expertise in Computer Vision techniques is crucial for processing indoor images or video feeds for map digitisation and automation purposes. This includes object detection, segmentation, and tracking. Proficiency in programming languages such as Python, JavaScript, and relevant libraries/frameworks (e.g., TensorFlow, PyTorch, scikit-learn) and experience with version control systems (e.g., Git) and software engineering best practices is also important for maintaining scalable and maintainable codebases. Experience with web development technologies (HTML, CSS, React.js, Node.js) and building web-based applications. Also great to have: Knowledge of navigation and localisation systems, such as SLAM (Simultaneous Localisation and Mapping). Familiarity with indoor positioning systems (IPS), Bluetooth Low Energy (BLE) beacons, or Wi-Fi fingerprinting technologies. Experience with geospatial data analysis, sensor fusion techniques, or computer vision algorithms. Knowledge of cloud computing platforms (e.g., AWS, Google Cloud) and experience with deploying machine learning models in cloud environments. Working with us Based in London - we meet once a week on Wednesdays to collaborate, though this could increase Home office allowance and a company MBP We have a global WeWork membership, allowing unlimited access to any WeWork location Generous equity Private healthcare with Vitality
Roles we're searching for now: - Software Engineering / The Petcare market is valued at around $240 Billion, by 2027 projections would suggest $350 Billion. It's clear people love their pets! ️ Well, we love our pets too! That's why are pioneering the pet wellness space, working with nutritionists and vets to produce the highest quality products for our little furry friends But we need someone to join the founding team and help take our product to the next step! Dogs are our best friends, part of the family and even an entry to parenthood for many. During the pandemic millions of families became pet parents for the first time. Like humans, they experience lots of problems with their health and wellbeing. Unfortunately they can't talk about it. Navigating healthcare for your dog can sometimes be mind-boggling and solutions can be generic. We are a holistic dog wellness company that offers personalised D2C supplements. We believe dogs are as unique and diverse as humans. We are on a mission to offer human grade healthcare for our furry friends making pet parenting hassle free and sustainable. We are an early-stage tech startup run by an established founder who has built and exited several businesses and has a strong background in CPG and personalised wellness technology. Our investors include Founders Factory, one of Europe's hottest accelerators. The Role As part of the founding team you will be an instrumental part of shaping the product & business strategy. You will own the tech strategy and manage day-to-day engineering execution. Looking ahead, you will be responsible for helping grow the team and set up the technical capabilities of the business for growth. Interesting technical challenges include: Building a digital retail marketplace, with a modular microservice based code base, enabling fast iterative development and experimentation. Design a secure secure and scalable API integration Platform integration with multiple best-in-class digital health providers, think about some of the best D2C digital health brands you've seen around APIs to expose capabilities to 3rd parties Responsibilities include Taking charge of platform development, making key decisions on technical architecture Delivering the MVP, enabling us to test, iterate and serve our growing membership base Ensuring the systems architecture and infrastructure is scalable and can support growth Feeding into product strategy and identifying opportunities to quickly deliver customer value You will have the following skills Demonstrated ability to deliver product in a tech startup environment Confidence over the full stack of web development, preferably Node.js React for frontend and AWS or GCP for infrastructure Ability to inspire and build a team Entrepreneurial spirit, flexibility and willingness to work across a range of areas and grittiness to operate in a start-up environment What's in it for you? As part of the founding team, a significant equity position in the business A salary from the Founders Factory initial investment meaning you don't have to worry about fundraising early on Autonomy to build & scale the product as YOU best see fitHands-on operational support from a team of smart and passionate people from Founders Factory Unparalleled access to FF partners and wider network (for life!) A unique opportunity to build a business that will scale.
May 18, 2024
Full time
Roles we're searching for now: - Software Engineering / The Petcare market is valued at around $240 Billion, by 2027 projections would suggest $350 Billion. It's clear people love their pets! ️ Well, we love our pets too! That's why are pioneering the pet wellness space, working with nutritionists and vets to produce the highest quality products for our little furry friends But we need someone to join the founding team and help take our product to the next step! Dogs are our best friends, part of the family and even an entry to parenthood for many. During the pandemic millions of families became pet parents for the first time. Like humans, they experience lots of problems with their health and wellbeing. Unfortunately they can't talk about it. Navigating healthcare for your dog can sometimes be mind-boggling and solutions can be generic. We are a holistic dog wellness company that offers personalised D2C supplements. We believe dogs are as unique and diverse as humans. We are on a mission to offer human grade healthcare for our furry friends making pet parenting hassle free and sustainable. We are an early-stage tech startup run by an established founder who has built and exited several businesses and has a strong background in CPG and personalised wellness technology. Our investors include Founders Factory, one of Europe's hottest accelerators. The Role As part of the founding team you will be an instrumental part of shaping the product & business strategy. You will own the tech strategy and manage day-to-day engineering execution. Looking ahead, you will be responsible for helping grow the team and set up the technical capabilities of the business for growth. Interesting technical challenges include: Building a digital retail marketplace, with a modular microservice based code base, enabling fast iterative development and experimentation. Design a secure secure and scalable API integration Platform integration with multiple best-in-class digital health providers, think about some of the best D2C digital health brands you've seen around APIs to expose capabilities to 3rd parties Responsibilities include Taking charge of platform development, making key decisions on technical architecture Delivering the MVP, enabling us to test, iterate and serve our growing membership base Ensuring the systems architecture and infrastructure is scalable and can support growth Feeding into product strategy and identifying opportunities to quickly deliver customer value You will have the following skills Demonstrated ability to deliver product in a tech startup environment Confidence over the full stack of web development, preferably Node.js React for frontend and AWS or GCP for infrastructure Ability to inspire and build a team Entrepreneurial spirit, flexibility and willingness to work across a range of areas and grittiness to operate in a start-up environment What's in it for you? As part of the founding team, a significant equity position in the business A salary from the Founders Factory initial investment meaning you don't have to worry about fundraising early on Autonomy to build & scale the product as YOU best see fitHands-on operational support from a team of smart and passionate people from Founders Factory Unparalleled access to FF partners and wider network (for life!) A unique opportunity to build a business that will scale.
Roles we're searching for now: - Software Engineering / The Petcare market is valued at around $240 Billion, by 2027 projections would suggest $350 Billion. It's clear people love their pets! ️ Well, we love our pets too! That's why are pioneering the pet wellness space, working with nutritionists and vets to produce the highest quality products for our little furry friends But we need someone to join the founding team and help take our product to the next step! Dogs are our best friends, part of the family and even an entry to parenthood for many. During the pandemic millions of families became pet parents for the first time. Like humans, they experience lots of problems with their health and wellbeing. Unfortunately they can't talk about it. Navigating healthcare for your dog can sometimes be mind-boggling and solutions can be generic. We are a holistic dog wellness company that offers personalised D2C supplements. We believe dogs are as unique and diverse as humans. We are on a mission to offer human grade healthcare for our furry friends making pet parenting hassle free and sustainable. We are an early-stage tech startup run by an established founder who has built and exited several businesses and has a strong background in CPG and personalised wellness technology. Our investors include Founders Factory, one of Europe's hottest accelerators. The Role As part of the founding team you will be an instrumental part of shaping the product & business strategy. You will own the tech strategy and manage day-to-day engineering execution. Looking ahead, you will be responsible for helping grow the team and set up the technical capabilities of the business for growth. Interesting technical challenges include: Building a digital retail marketplace, with a modular microservice based code base, enabling fast iterative development and experimentation. Design a secure secure and scalable API integration Platform integration with multiple best-in-class digital health providers, think about some of the best D2C digital health brands you've seen around APIs to expose capabilities to 3rd parties Responsibilities include Taking charge of platform development, making key decisions on technical architecture Delivering the MVP, enabling us to test, iterate and serve our growing membership base Ensuring the systems architecture and infrastructure is scalable and can support growth Feeding into product strategy and identifying opportunities to quickly deliver customer value You will have the following skills Demonstrated ability to deliver product in a tech startup environment Confidence over the full stack of web development, preferably Node.js React for frontend and AWS or GCP for infrastructure Ability to inspire and build a team Entrepreneurial spirit, flexibility and willingness to work across a range of areas and grittiness to operate in a start-up environment What's in it for you? As part of the founding team, a significant equity position in the business A salary from the Founders Factory initial investment meaning you don't have to worry about fundraising early on Autonomy to build & scale the product as YOU best see fitHands-on operational support from a team of smart and passionate people from Founders Factory Unparalleled access to FF partners and wider network (for life!) A unique opportunity to build a business that will scale.
May 18, 2024
Full time
Roles we're searching for now: - Software Engineering / The Petcare market is valued at around $240 Billion, by 2027 projections would suggest $350 Billion. It's clear people love their pets! ️ Well, we love our pets too! That's why are pioneering the pet wellness space, working with nutritionists and vets to produce the highest quality products for our little furry friends But we need someone to join the founding team and help take our product to the next step! Dogs are our best friends, part of the family and even an entry to parenthood for many. During the pandemic millions of families became pet parents for the first time. Like humans, they experience lots of problems with their health and wellbeing. Unfortunately they can't talk about it. Navigating healthcare for your dog can sometimes be mind-boggling and solutions can be generic. We are a holistic dog wellness company that offers personalised D2C supplements. We believe dogs are as unique and diverse as humans. We are on a mission to offer human grade healthcare for our furry friends making pet parenting hassle free and sustainable. We are an early-stage tech startup run by an established founder who has built and exited several businesses and has a strong background in CPG and personalised wellness technology. Our investors include Founders Factory, one of Europe's hottest accelerators. The Role As part of the founding team you will be an instrumental part of shaping the product & business strategy. You will own the tech strategy and manage day-to-day engineering execution. Looking ahead, you will be responsible for helping grow the team and set up the technical capabilities of the business for growth. Interesting technical challenges include: Building a digital retail marketplace, with a modular microservice based code base, enabling fast iterative development and experimentation. Design a secure secure and scalable API integration Platform integration with multiple best-in-class digital health providers, think about some of the best D2C digital health brands you've seen around APIs to expose capabilities to 3rd parties Responsibilities include Taking charge of platform development, making key decisions on technical architecture Delivering the MVP, enabling us to test, iterate and serve our growing membership base Ensuring the systems architecture and infrastructure is scalable and can support growth Feeding into product strategy and identifying opportunities to quickly deliver customer value You will have the following skills Demonstrated ability to deliver product in a tech startup environment Confidence over the full stack of web development, preferably Node.js React for frontend and AWS or GCP for infrastructure Ability to inspire and build a team Entrepreneurial spirit, flexibility and willingness to work across a range of areas and grittiness to operate in a start-up environment What's in it for you? As part of the founding team, a significant equity position in the business A salary from the Founders Factory initial investment meaning you don't have to worry about fundraising early on Autonomy to build & scale the product as YOU best see fitHands-on operational support from a team of smart and passionate people from Founders Factory Unparalleled access to FF partners and wider network (for life!) A unique opportunity to build a business that will scale.
Job Description: Pet Nutrition (PN) is the most vibrant category in the FMCG sector. As we work to transform this exciting category, a new program, Digital First, has been mobilized by the Mars Pet Nutrition (PN) leadership team. Digital First places pet parents at the center of all we do in Mars PN, while digitalizing a wide range of business process areas, and creating future fit capabilities to achieve ambitious targets in top line growth, earnings, and pet parent centricity. The Digital First agenda requires Digitizing at scale and requires you to demonstrate significant thought leadership, quality decision making, deep technical know-how, and an ability to navigate complex business challenges while building and leading a team of world class data and analytics leaders. Are you passionate about Data and Analytics and excited about how it can completely transform the way an enterprise works? Do you have the strategic vision, technical expertise, and leadership skills to drive data-driven solutions? Do you want to work in a dynamic, fast-growing category? If so, you might be the ideal candidate for the role of Solution Architect Data Foundations, in the Enterprise Architecture function for Global Pet Nutrition (PN) at Mars. The Solution Architect Data Foundations is a strategic leadership role that oversees delivery of cross product transversal data capabilities that is foundational to our success. This role is accountable for the architecture and design and optimization of data platforms, data architecture, data operations, data engineering and the development of data assets/products for the multi-billion-dollar Pet Nutrition division's digital needs. Reporting to the Head of Enterprise Architecture, the person in this role will be a part of the Global PN Architecture of Tomorrow team. The role operates globally and partners with PN business and digital leaders across all functions. 'This role is an incubation role (temporary) with an estimated end date of December 2026. The purpose is to fast-track and support the build of this specific product. At the completion of the product, a permanent BAU role will open to maintain and support the product: the role will be permanent and will have a different job description more suited to the need of the organisation at end state. If you are unable to secure the role by December 2026 you will be eligible for a separation package.' What are we looking for? Bachelor's degree or Equivalent (IT Degree preferred in particular computer science, data science or related field) Industry leading expertise in building and delivering data foundations, preferably in the CPG, or retail industry. Established and deep understanding of a range of technology solutions & business process, across CPG functional capabilities Proven track record of delivering value through data products in a fast-paced, agile environment. Extensive knowledge of data principles, architecture/modeling, ingestion, ETL principles and practices Extensive knowledge of Azure based big data platform & exposure to other clouds such as GCP is desirable. Experience in architect and design data platforms such as data lakes, data warehouses, and the data pipelines and data services that support various types of data and analytics use cases. Prior experience of successfully leading large-scale data initiatives to support analytics, BI & AI use cases. Prior experience in decentralized data management, specifically, in data governance of managing fragmented data domains like sales, finance, marketing. Proven track record of establishing and leading a DDF design authority Proven track record to master new and emerging technologies Successful experience, established over several years, to perform architecture leadership within a Technology environment A strong customer centric mindset especially within an internal customer base with the purpose of driving adoption and use Strategic thinking, problem solving and innovation, with the ability to anticipate and navigate challenges and opportunities. Excellent in engaging with technical and functional leadership in a matrix organization. Ability to navigate complex matrix organisation What will be your key responsibilities? Mars Principles: Live and exemplify the Five Principles of Mars, Inc. within self and team. Strategy and Thought Leadership: Work with PN Digital Leadership to create and execute the data foundations strategy and roadmap for the Pet Nutrition segment, in alignment with the Pet Nutrition's business strategic priorities, goals and analytics needs. Stakeholder Engagement: Collaborate with PN D&A leadership, PN product owners, and segment D&A leadership. You align with and support Enterprise architecture efforts in Mars Petcare, corporate EA, GDO, CISO teams. Architectural governance, review and assurance: you are accountable for effective and proportionate governance to approve or reject high level solution designs, solution architectures, other Technology services or substantial changes to existing services for compliance, including granting waivers where justified. You ensure that critical DDF design decisions and issues escalated by delivery teams across PN DT are reviewed and resolved promptly. You ensure that the governance, review and assurance processes provide insight and information to drive future revisions of the strategy and roadmap, so that the Technology architecture continues to evolve to meet the changing needs of the Mars PN. You drive architectural governance, review and assurance in partnership with the Technology Leadership Team, PN/Petcare/Corporate EAs and colleagues in the wider Mars PN. Roadmap to achieve the target architecture: you are accountable for setting out a roadmap to move from the current state architecture to the target architecture for DDF, taking account of the change portfolio and expected future change plans. You ensure that the roadmap is maintained to account for evolving requirements. Data as a Product: Bring technical mastery, knowledge, and acumen to lead the creation and deployment of scalable, secure data platforms and data assets tailored to our organization's evolving requirements while ensuring data quality and trust. Embed thought leadership in modeling data such that it is domain driven, easly discoverable and self service enabled (where appropriate) with a strong-willed approach to avoid duplication and promote trust and integrity in data assets. What can you expect from Mars? Work with over 130,000 diverse and talented Associates, all guided by the Five Principles. Join a purpose-driven company where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry-competitive salary and benefits package, including company bonus. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
May 18, 2024
Full time
Job Description: Pet Nutrition (PN) is the most vibrant category in the FMCG sector. As we work to transform this exciting category, a new program, Digital First, has been mobilized by the Mars Pet Nutrition (PN) leadership team. Digital First places pet parents at the center of all we do in Mars PN, while digitalizing a wide range of business process areas, and creating future fit capabilities to achieve ambitious targets in top line growth, earnings, and pet parent centricity. The Digital First agenda requires Digitizing at scale and requires you to demonstrate significant thought leadership, quality decision making, deep technical know-how, and an ability to navigate complex business challenges while building and leading a team of world class data and analytics leaders. Are you passionate about Data and Analytics and excited about how it can completely transform the way an enterprise works? Do you have the strategic vision, technical expertise, and leadership skills to drive data-driven solutions? Do you want to work in a dynamic, fast-growing category? If so, you might be the ideal candidate for the role of Solution Architect Data Foundations, in the Enterprise Architecture function for Global Pet Nutrition (PN) at Mars. The Solution Architect Data Foundations is a strategic leadership role that oversees delivery of cross product transversal data capabilities that is foundational to our success. This role is accountable for the architecture and design and optimization of data platforms, data architecture, data operations, data engineering and the development of data assets/products for the multi-billion-dollar Pet Nutrition division's digital needs. Reporting to the Head of Enterprise Architecture, the person in this role will be a part of the Global PN Architecture of Tomorrow team. The role operates globally and partners with PN business and digital leaders across all functions. 'This role is an incubation role (temporary) with an estimated end date of December 2026. The purpose is to fast-track and support the build of this specific product. At the completion of the product, a permanent BAU role will open to maintain and support the product: the role will be permanent and will have a different job description more suited to the need of the organisation at end state. If you are unable to secure the role by December 2026 you will be eligible for a separation package.' What are we looking for? Bachelor's degree or Equivalent (IT Degree preferred in particular computer science, data science or related field) Industry leading expertise in building and delivering data foundations, preferably in the CPG, or retail industry. Established and deep understanding of a range of technology solutions & business process, across CPG functional capabilities Proven track record of delivering value through data products in a fast-paced, agile environment. Extensive knowledge of data principles, architecture/modeling, ingestion, ETL principles and practices Extensive knowledge of Azure based big data platform & exposure to other clouds such as GCP is desirable. Experience in architect and design data platforms such as data lakes, data warehouses, and the data pipelines and data services that support various types of data and analytics use cases. Prior experience of successfully leading large-scale data initiatives to support analytics, BI & AI use cases. Prior experience in decentralized data management, specifically, in data governance of managing fragmented data domains like sales, finance, marketing. Proven track record of establishing and leading a DDF design authority Proven track record to master new and emerging technologies Successful experience, established over several years, to perform architecture leadership within a Technology environment A strong customer centric mindset especially within an internal customer base with the purpose of driving adoption and use Strategic thinking, problem solving and innovation, with the ability to anticipate and navigate challenges and opportunities. Excellent in engaging with technical and functional leadership in a matrix organization. Ability to navigate complex matrix organisation What will be your key responsibilities? Mars Principles: Live and exemplify the Five Principles of Mars, Inc. within self and team. Strategy and Thought Leadership: Work with PN Digital Leadership to create and execute the data foundations strategy and roadmap for the Pet Nutrition segment, in alignment with the Pet Nutrition's business strategic priorities, goals and analytics needs. Stakeholder Engagement: Collaborate with PN D&A leadership, PN product owners, and segment D&A leadership. You align with and support Enterprise architecture efforts in Mars Petcare, corporate EA, GDO, CISO teams. Architectural governance, review and assurance: you are accountable for effective and proportionate governance to approve or reject high level solution designs, solution architectures, other Technology services or substantial changes to existing services for compliance, including granting waivers where justified. You ensure that critical DDF design decisions and issues escalated by delivery teams across PN DT are reviewed and resolved promptly. You ensure that the governance, review and assurance processes provide insight and information to drive future revisions of the strategy and roadmap, so that the Technology architecture continues to evolve to meet the changing needs of the Mars PN. You drive architectural governance, review and assurance in partnership with the Technology Leadership Team, PN/Petcare/Corporate EAs and colleagues in the wider Mars PN. Roadmap to achieve the target architecture: you are accountable for setting out a roadmap to move from the current state architecture to the target architecture for DDF, taking account of the change portfolio and expected future change plans. You ensure that the roadmap is maintained to account for evolving requirements. Data as a Product: Bring technical mastery, knowledge, and acumen to lead the creation and deployment of scalable, secure data platforms and data assets tailored to our organization's evolving requirements while ensuring data quality and trust. Embed thought leadership in modeling data such that it is domain driven, easly discoverable and self service enabled (where appropriate) with a strong-willed approach to avoid duplication and promote trust and integrity in data assets. What can you expect from Mars? Work with over 130,000 diverse and talented Associates, all guided by the Five Principles. Join a purpose-driven company where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry-competitive salary and benefits package, including company bonus. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
Senior Software Engineer - React & Node London (Hybrid - 1x day in the office) Radically Digital is a people-first consultancy building future-ready solutions using modern technologies such as Javascript/Typescript, React & Node.js but we're fans of trying simple ways that get the job done. We work with clients in a variety of sectors from telecoms/ broadband, fintech, NFTs, crypto, renewable energy, hospitality and more, located all around the globe. We have a diverse team (more than 20 nationalities, speaking 22+ languages), with hybrid workplaces in London and Portugal. Join us on our mission to make building great tech accessible to everyone. Our environment promotes collaboration, impact and inclusivity. We use Agile methodologies and work in cross functional teams of software engineer, designers, product consultants etc. You'll be a part of an open-door environment where you will work with world-class engineers on cutting edge solutions. We offer L&D opportunities, impactful challenges and opportunities to progress your career based on your personal aspirations for development! If you have experience in Javascript/ Typescript/ React & Node.js and want to work in a team where you can make an impact from day one, then this role is just for you! About You As a React/Node Software Engineer, you'll have the opportunity to play a key role in helping our clients solve their technology challenges, while also supporting us in growing the business. You have a passion for all things tech and love keeping up to date with the newest tools/ technologies. You work well in a team and understand that team success equals individual success. You're adaptable, open-minded and professional in every interaction. You can break down complex technical topics and explain them to non-technical stakeholders. You have a consultative approach and a solution-oriented mindset. You take time to understand client needs, nurture their expectations and support them in finding the best solution to their problem. What you'll do as Senior Software Engineer at RAD: As we're a growing business, your responsibilities and priorities will vary but here are some of the key responsibilities you'll have from the start: You will have a chance to work with a wide range of clients working on both greenfield and established projects. You'll have the opportunity to see products and features through to fruition. You'll learn and adopt best practices while delivering high quality code. You will work as part of a cross functional team on one of our clients projects, providing technical insight and making an impact from day one. People are constantly learning and developing at RAD so we don't expect our candidates to come in being complete experts in what we do but to show a genuine ambition to better themselves every day. If you don't meet all the requirements, please don't let that put you off from applying. What's essential for the role: Previous consulting/ agency experience Experience in writing high quality code in Typescript/ Javascript Modern frontend frameworks such as React, Vue Experience with Node.js System architecture experience using microservices Experience with DevOps tools such as Docker & Kubernetes Experience in a cloud platform such as AWS, GCP or Azure Additionally, these are some of the nice to have skills/ experiences: Python and GenAI experience with tools such as Stable Diffusion RESTful APIs and GraphQL implementation experience. Experience estimating engineering efforts from analysis of requirements and scoping. Have experience with Agile methodology and be able to help implement this on the client site. Genuine interest and curiosity for all things digital across mobile, desktop and web. Be hands-on, eager to learn and able to get stuck in - from coding to system design, analysis, research or documentation. Ensure the security, efficiency, scalability of backend systems and services. Competitive Salary - £65-75K (we'd happily consider paying slightly over or under depending on experience) Benefits including: Flexible Hybrid Working - 1x day in the office Private Health Insurance through Aviva including dental and musculoskeletal Company Macbook Pro 25 holiday days (In addition to 8 bank holidays) Stunning Coworking office space with access to free drinks and food every week Regular Socials (remote or in-person) Opportunities to travel nationally and abroad (work trips, R&Rs and more) At RAD, we're committed to our team's diversity, learning and development and mental health and we want to make sure everyone is happy here, plus has a good work life balance. We take pride in the work we do and encourage collaboration rather than micromanagement. Check out our culture doc if you'd like a further sneak peak into what work life at RAD is like. Senior Software Engineer Process: If you need this spec in a slightly different format or special accommodations within reason, please let us know! Screen call with Lilly or Ines from the PX team Technical Interview - Paired programming challenge in real-time Final Interview with Wayne, our Head of Build
May 18, 2024
Full time
Senior Software Engineer - React & Node London (Hybrid - 1x day in the office) Radically Digital is a people-first consultancy building future-ready solutions using modern technologies such as Javascript/Typescript, React & Node.js but we're fans of trying simple ways that get the job done. We work with clients in a variety of sectors from telecoms/ broadband, fintech, NFTs, crypto, renewable energy, hospitality and more, located all around the globe. We have a diverse team (more than 20 nationalities, speaking 22+ languages), with hybrid workplaces in London and Portugal. Join us on our mission to make building great tech accessible to everyone. Our environment promotes collaboration, impact and inclusivity. We use Agile methodologies and work in cross functional teams of software engineer, designers, product consultants etc. You'll be a part of an open-door environment where you will work with world-class engineers on cutting edge solutions. We offer L&D opportunities, impactful challenges and opportunities to progress your career based on your personal aspirations for development! If you have experience in Javascript/ Typescript/ React & Node.js and want to work in a team where you can make an impact from day one, then this role is just for you! About You As a React/Node Software Engineer, you'll have the opportunity to play a key role in helping our clients solve their technology challenges, while also supporting us in growing the business. You have a passion for all things tech and love keeping up to date with the newest tools/ technologies. You work well in a team and understand that team success equals individual success. You're adaptable, open-minded and professional in every interaction. You can break down complex technical topics and explain them to non-technical stakeholders. You have a consultative approach and a solution-oriented mindset. You take time to understand client needs, nurture their expectations and support them in finding the best solution to their problem. What you'll do as Senior Software Engineer at RAD: As we're a growing business, your responsibilities and priorities will vary but here are some of the key responsibilities you'll have from the start: You will have a chance to work with a wide range of clients working on both greenfield and established projects. You'll have the opportunity to see products and features through to fruition. You'll learn and adopt best practices while delivering high quality code. You will work as part of a cross functional team on one of our clients projects, providing technical insight and making an impact from day one. People are constantly learning and developing at RAD so we don't expect our candidates to come in being complete experts in what we do but to show a genuine ambition to better themselves every day. If you don't meet all the requirements, please don't let that put you off from applying. What's essential for the role: Previous consulting/ agency experience Experience in writing high quality code in Typescript/ Javascript Modern frontend frameworks such as React, Vue Experience with Node.js System architecture experience using microservices Experience with DevOps tools such as Docker & Kubernetes Experience in a cloud platform such as AWS, GCP or Azure Additionally, these are some of the nice to have skills/ experiences: Python and GenAI experience with tools such as Stable Diffusion RESTful APIs and GraphQL implementation experience. Experience estimating engineering efforts from analysis of requirements and scoping. Have experience with Agile methodology and be able to help implement this on the client site. Genuine interest and curiosity for all things digital across mobile, desktop and web. Be hands-on, eager to learn and able to get stuck in - from coding to system design, analysis, research or documentation. Ensure the security, efficiency, scalability of backend systems and services. Competitive Salary - £65-75K (we'd happily consider paying slightly over or under depending on experience) Benefits including: Flexible Hybrid Working - 1x day in the office Private Health Insurance through Aviva including dental and musculoskeletal Company Macbook Pro 25 holiday days (In addition to 8 bank holidays) Stunning Coworking office space with access to free drinks and food every week Regular Socials (remote or in-person) Opportunities to travel nationally and abroad (work trips, R&Rs and more) At RAD, we're committed to our team's diversity, learning and development and mental health and we want to make sure everyone is happy here, plus has a good work life balance. We take pride in the work we do and encourage collaboration rather than micromanagement. Check out our culture doc if you'd like a further sneak peak into what work life at RAD is like. Senior Software Engineer Process: If you need this spec in a slightly different format or special accommodations within reason, please let us know! Screen call with Lilly or Ines from the PX team Technical Interview - Paired programming challenge in real-time Final Interview with Wayne, our Head of Build
In the journey of life, your career should make a difference. At Inizio Evoke, we come together-to do the best work, in the best possible place. We're all in. Because it's everyone's role to make health more human. Inizio Evoke is a global health marketing, communications, and transformation platform unlocking growth through data-driven insight and human centricity. As part of a global digital team you will play a key role in developing innovation-driven solutions.Bringingtogether data, omnichannel, content delivery, marketing technology, social media and automation expertise,to generate groundbreaking commercial impact for the best health organizations in the world." JOB SUMMARY Location: UK. hybrid or remote The Director, Digital will be a passionate digital strategist with hands-on planning, management, and implementation of digital programs. Typically, the Director, Digital: Serves as senior lead representing the digital team for digital clients and / or major projects depending on overall scope of the client engagement Has over 7 years relevant experience, including health comms experience. Manages assigned projects independently with 1-2 direct reports Derive insight from data, independently develop strategic omnichannel solutions, and facilitate client workshops. Actively participates in new business efforts, whether growing current business or helping to secure new clients Reports into the Vice President, Senior Vice President or Executive Vice President Some international travel and flexibility when working across time zones required. KEY RESPONSIBILITIES Client Partnership Develops and cultivates relationships with clients and external audiences Thoughtfully counsels clients based on digital landscape and business goals, showcasing ability to marry digital tactics up to client's broader strategy; takes immediate action on client feedback Develops digital strategies based on client objectives, defining measurable KPIs and proactively assessing results on an ongoing basis to evolve benchmarks, inform channel/content strategy and ensure success Proactively directs planning and execution of digital projects ensuring timeliness, efficiency and high-quality delivery of results Possesses skills necessary to handle issues management, mobilizing teams to respond to issues and provide strategically sound recommendations to clients on how to handle/address issues Deep experience in developing digital SOPs/playbooks and establishing channel management guidelines (e.g., website management, SEO, email, social platform) Ability to coach and train client and internal teams in digital best practices (e.g., 101 sessions) in collaboration with EVP Plays active role in developing and tracking budgets related to client digital activities, with ability to mentor mid-to-junior level staff on financials as appropriate Supports Global Head of Digital and Head of Social Media in monthly/quarterly forecasting and developing digital staff plans for core clients Manages multiple priorities at once and with ease Serves as quality control and final review of digital content/assets prior to client delivery Business Development & Operations Researches, develops and presents new business proposals, gaining more confidence and experience leading new business efforts Participates in organic/new business pitches with confidence Identifies and realizes opportunities for organic account growth by offering new digital tactics, ideas and upsells current offering on the account where they are embedded Understands key issues to be considered when making decisions and has the ability to formulate strong recommendations based on experience and data Utilizes data to drive agency recommendations and idea generation including ability to lead social listening, channel/content audit, user journey/persona development and other research projects to uncover clear and actionable insights Demonstrates in-depth knowledge of digital strategies and platform nuances across social, mobile and web platforms in addition to content and storytelling trends Demonstrates an understanding of Evoke Kyne's mission and values and a commitment to the growth and success of the company Collaborates with EVP to continue to enhance digital capabilities, suggesting new offerings or ways to elevate current practices and approaches Leadership & Teamwork Works collaboratively with account teams and other specialty teams, with ability to seamlessly flex between teams/management styles Demonstrates initiative, resourcefulness and works through issues independently in as much as possible and effectively collaborates when appropriate Serves as a resource to account teams to educate and provide strategic counsel on digital and influencer programs Proactively seeks out professional development opportunities, skillset growth Assists in onboarding new specialty team members and account team members, coaching on best practices for working with digital team Provides direct and constructive feedback to junior team members, supporting them in developing fundamental skill sets (copywriting, research, project management, community management, etc.) Acts as a role model for junior team members Conducts annual reviews for direct reports (as appropriate) and regular check-ins, overseeing professional development and opportunities for growth and advancement Supervises junior staff by mentoring, motivating, coaching and providing clear and consistent feedback Be a change agent internally and with partners and clients - leading the way in best practice digital communications, problem-solving, coaching and building buy-in and consensus for innovative approaches Able to gather information to make appropriate decisions for clients and internal teams Role models company values and inspires an inclusive culture Effective Communication Plays a major part in drafting and providing oversight in development of digital strategies inclusive of those for corporate and unbranded/patient channels Robust knowledge of digital best practices across channels and keen eye for reviewing digital content for consistency, voice, channel nuances, brand/program style and developing analytics reports to report on results Collaborates with account teams to set appropriate timelines and follows established processes of leveraging strategic briefs and ensuring digital team inclusion as appropriate Leads key aspects of client interactions and liaison with external agency and third-party partners to further develop communications skills Continues to proactively seek opportunities to further hone communications skills, including presentation skills Manages and monitors workflow on accounts, anticipating and flagging staffing issues and offering solutions to EVP Qualifications Bachelor's degree, preferably in communications, marketing or digital Significant communications or related marketing / communications / digital / social experience; global health issues or health product communications experience preferred Ability to develop and maintain effective relationships/partnerships (internally and externally) Track record of building successful digital and social campaigns. Experience with social media strategy, content creation and campaign management - organic and paid initiatives. Experience developing and managing multichannel content calendars and with CMS such as WordPress. Proficiency with online/social research and analytics platforms such as Netbase, Sprinklr, Buffer, Buzzsumo, Meltwater, Klipfolio, Hubspot, Google Analytics, Mixpanel, etc. Confident with digital data (web, search, social, mobile; quantitative and qualitative), able to guide analytics projects and derive meaningful insights that can inform the strategic approach and yield hyper-targeted, high- impact communications strategies Team player, ability to work cooperatively across teams Prior supervisory experience and ability to develop junior team members Fluent English and excellent communications skills (written and oral), additional languages a plus Excellent organizational, communications and interpersonal skills Handles conflict diplomatically Delivers and accepts feedback well Has earned respect (internally and externally) and has leadership presence Confident and compelling style in communicating with clients, teams and external stakeholders Solid client relationship building and presentation skills Positive, professional, and flexible attitude that lends itself to quality client service Experienced in successfully managing resources and budgets Demonstrates keen critical thinking skills and proactivity Flexible and dynamic (e.g., willing to change and evolve thinking) Resourceful and proactively seeks solutions to challenges Knowledge of relevant guidelines and legislation as they pertain to digital marketing (e.g., GDPR) or to health communications (e.g., FDA or ABPI guidelines) Recognized project management aptitude Benefits include: Generous annual leave Contributory company pension scheme Life insurance cover and income protection Private medical insurance Discretionary bonus scheme Season ticket loan . click apply for full job details
May 18, 2024
Full time
In the journey of life, your career should make a difference. At Inizio Evoke, we come together-to do the best work, in the best possible place. We're all in. Because it's everyone's role to make health more human. Inizio Evoke is a global health marketing, communications, and transformation platform unlocking growth through data-driven insight and human centricity. As part of a global digital team you will play a key role in developing innovation-driven solutions.Bringingtogether data, omnichannel, content delivery, marketing technology, social media and automation expertise,to generate groundbreaking commercial impact for the best health organizations in the world." JOB SUMMARY Location: UK. hybrid or remote The Director, Digital will be a passionate digital strategist with hands-on planning, management, and implementation of digital programs. Typically, the Director, Digital: Serves as senior lead representing the digital team for digital clients and / or major projects depending on overall scope of the client engagement Has over 7 years relevant experience, including health comms experience. Manages assigned projects independently with 1-2 direct reports Derive insight from data, independently develop strategic omnichannel solutions, and facilitate client workshops. Actively participates in new business efforts, whether growing current business or helping to secure new clients Reports into the Vice President, Senior Vice President or Executive Vice President Some international travel and flexibility when working across time zones required. KEY RESPONSIBILITIES Client Partnership Develops and cultivates relationships with clients and external audiences Thoughtfully counsels clients based on digital landscape and business goals, showcasing ability to marry digital tactics up to client's broader strategy; takes immediate action on client feedback Develops digital strategies based on client objectives, defining measurable KPIs and proactively assessing results on an ongoing basis to evolve benchmarks, inform channel/content strategy and ensure success Proactively directs planning and execution of digital projects ensuring timeliness, efficiency and high-quality delivery of results Possesses skills necessary to handle issues management, mobilizing teams to respond to issues and provide strategically sound recommendations to clients on how to handle/address issues Deep experience in developing digital SOPs/playbooks and establishing channel management guidelines (e.g., website management, SEO, email, social platform) Ability to coach and train client and internal teams in digital best practices (e.g., 101 sessions) in collaboration with EVP Plays active role in developing and tracking budgets related to client digital activities, with ability to mentor mid-to-junior level staff on financials as appropriate Supports Global Head of Digital and Head of Social Media in monthly/quarterly forecasting and developing digital staff plans for core clients Manages multiple priorities at once and with ease Serves as quality control and final review of digital content/assets prior to client delivery Business Development & Operations Researches, develops and presents new business proposals, gaining more confidence and experience leading new business efforts Participates in organic/new business pitches with confidence Identifies and realizes opportunities for organic account growth by offering new digital tactics, ideas and upsells current offering on the account where they are embedded Understands key issues to be considered when making decisions and has the ability to formulate strong recommendations based on experience and data Utilizes data to drive agency recommendations and idea generation including ability to lead social listening, channel/content audit, user journey/persona development and other research projects to uncover clear and actionable insights Demonstrates in-depth knowledge of digital strategies and platform nuances across social, mobile and web platforms in addition to content and storytelling trends Demonstrates an understanding of Evoke Kyne's mission and values and a commitment to the growth and success of the company Collaborates with EVP to continue to enhance digital capabilities, suggesting new offerings or ways to elevate current practices and approaches Leadership & Teamwork Works collaboratively with account teams and other specialty teams, with ability to seamlessly flex between teams/management styles Demonstrates initiative, resourcefulness and works through issues independently in as much as possible and effectively collaborates when appropriate Serves as a resource to account teams to educate and provide strategic counsel on digital and influencer programs Proactively seeks out professional development opportunities, skillset growth Assists in onboarding new specialty team members and account team members, coaching on best practices for working with digital team Provides direct and constructive feedback to junior team members, supporting them in developing fundamental skill sets (copywriting, research, project management, community management, etc.) Acts as a role model for junior team members Conducts annual reviews for direct reports (as appropriate) and regular check-ins, overseeing professional development and opportunities for growth and advancement Supervises junior staff by mentoring, motivating, coaching and providing clear and consistent feedback Be a change agent internally and with partners and clients - leading the way in best practice digital communications, problem-solving, coaching and building buy-in and consensus for innovative approaches Able to gather information to make appropriate decisions for clients and internal teams Role models company values and inspires an inclusive culture Effective Communication Plays a major part in drafting and providing oversight in development of digital strategies inclusive of those for corporate and unbranded/patient channels Robust knowledge of digital best practices across channels and keen eye for reviewing digital content for consistency, voice, channel nuances, brand/program style and developing analytics reports to report on results Collaborates with account teams to set appropriate timelines and follows established processes of leveraging strategic briefs and ensuring digital team inclusion as appropriate Leads key aspects of client interactions and liaison with external agency and third-party partners to further develop communications skills Continues to proactively seek opportunities to further hone communications skills, including presentation skills Manages and monitors workflow on accounts, anticipating and flagging staffing issues and offering solutions to EVP Qualifications Bachelor's degree, preferably in communications, marketing or digital Significant communications or related marketing / communications / digital / social experience; global health issues or health product communications experience preferred Ability to develop and maintain effective relationships/partnerships (internally and externally) Track record of building successful digital and social campaigns. Experience with social media strategy, content creation and campaign management - organic and paid initiatives. Experience developing and managing multichannel content calendars and with CMS such as WordPress. Proficiency with online/social research and analytics platforms such as Netbase, Sprinklr, Buffer, Buzzsumo, Meltwater, Klipfolio, Hubspot, Google Analytics, Mixpanel, etc. Confident with digital data (web, search, social, mobile; quantitative and qualitative), able to guide analytics projects and derive meaningful insights that can inform the strategic approach and yield hyper-targeted, high- impact communications strategies Team player, ability to work cooperatively across teams Prior supervisory experience and ability to develop junior team members Fluent English and excellent communications skills (written and oral), additional languages a plus Excellent organizational, communications and interpersonal skills Handles conflict diplomatically Delivers and accepts feedback well Has earned respect (internally and externally) and has leadership presence Confident and compelling style in communicating with clients, teams and external stakeholders Solid client relationship building and presentation skills Positive, professional, and flexible attitude that lends itself to quality client service Experienced in successfully managing resources and budgets Demonstrates keen critical thinking skills and proactivity Flexible and dynamic (e.g., willing to change and evolve thinking) Resourceful and proactively seeks solutions to challenges Knowledge of relevant guidelines and legislation as they pertain to digital marketing (e.g., GDPR) or to health communications (e.g., FDA or ABPI guidelines) Recognized project management aptitude Benefits include: Generous annual leave Contributory company pension scheme Life insurance cover and income protection Private medical insurance Discretionary bonus scheme Season ticket loan . click apply for full job details
Job Description: Pet Nutrition (PN) is the most vibrant category in the FMCG sector. As we work to transform this exciting category, a new program, Digital First, has been mobilized by the Mars Pet Nutrition (PN) leadership team. Digital First places pet parents at the center of all we do in Mars PN, while digitalizing a wide range of business process areas, and creating future fit capabilities to achieve ambitious targets in top line growth, earnings, and pet parent centricity. The Digital First agenda requires Digitizing at scale and requires you to demonstrate significant thought leadership, quality decision making, deep technical know-how, and an ability to navigate complex business challenges. Are you passionate about increasing sales, revenue, price the products effectively, saving cost via Digital, Analytics and excited about how it can completely transform the way an organization efficiently and effectively manage its longer-term financial health? Do you have the strategic vision, technical expertise, and leadership skills to drive digital & data-driven solutions? Do you want to work in a dynamic, fast-growing category? If so, you might be the ideal candidate for the role of Integrated SRM - Solution architect in the Enterprise Architecture function for Global Pet Nutrition (PN) at Mars. The Integrated SRM - Solution Architect is a technical leadership role that oversees delivery of digital and data capabilities that are critical to the success of our Enterprise. This role is responsible for the architecture, design and optimization of digital and data platforms, data engineering and the development of the Integrated SRM product for the multi-billion-dollar Pet Nutrition division. Reporting to the Head of Enterprise Architecture, the person in this role will be a part of the Global PN Architecture of Tomorrow team. The role operates globally and partners with PN business and digital leaders across all functions. 'This role is an incubation role (temporary) with an estimated end date of December 2026. The purpose is to fast-track and support the build of this specific product. At the completion of the product, a permanent BAU role will open to maintain and support the product: the role will be permanent and will have a different job description more suited to the need of the organisation at end state. If you are unable to secure the role by December 2026 you will be eligible for a separation package.' What are we looking for? Bachelor's degree or Equivalent (IT Degree preferred in particular computer science, data science or related field) Industry-leading expertise in building and delivering Integrated SRM solutions. Understanding of revenue management principles and levers such as pricing, promo, mix or PPA. Experienced on delivery of analytical products on the SRM space including deep knowledge on identifying, extracting, and integrating data from various internal and external sources relevant to revenue management is essential. Prior experience on conducting price elasticity and sensitivity analysis and/or exposure to statistical modelling methods is a plus. Lead the definition and establishment of technical principles and framework for the SRM transformation and support the design scalable, robust, and flexible technical solutions aligned with SRM best practices Established and deep understanding of a range of technology solutions & business process, across Sales/Marketing/Finance domain. Proven track record of delivering value through data products in a fast-paced, agile environment. Extensive knowledge of data principles, architecture/modelling, ingestion, ETL, visualisation Extensive knowledge of Azure based big data platform & exposure to other clouds such as GCP is desirable. Prior experience of successfully leading large-scale data initiatives to support analytics, BI & AI use cases. Proven track record of presenting solution options to design authorities and governance forums Proven track record to master new and emerging technologies Successful experience, established over several years, to perform architecture leadership within a Technology environment A strong customer centric mindset especially within an internal customer base with the purpose of driving adoption and use Strategic thinking, problem solving and innovation, with the ability to anticipate and navigate challenges and opportunities. Excellent in engaging with technical and functional leadership in a matrix organization. Ability to navigate complex matrix organisation Motivational and thought leading Ability to adapt to a fast-paced, dynamic work environment and manage multiple priorities Experience working in a multi-region business team with potentially conflicting needs/views and ability to navigate a complex organizational landscape Must be customer focused with demonstrated ability to form productive relationship including business & DT leaders Learning agility and desire to learn new technology and business What will be your key responsibilities? M ars Principles: Live and exemplify the Five Principles of Mars, Inc. within self and team. Strategy and Thought Leadership: Work with PN Digital Leadership & Integrated SRM product leadership to create and execute the Integrated SRM strategy and roadmap for the Pet Nutrition segment, in alignment with the Pet Nutrition's business strategic priorities and goals. Bring the "outside-In" by maintaining an external network of digital professionals to deliver value faster and build our capabilities of the future. Stakeholder Engagement: Collaborate with PN brand, Sales, Marketing, Finance, CMI, Digital Leadership & Integrated SRM product team. You align with and support Enterprise architecture efforts in Mars Petcare, Enterprise architecture (EA), Global delivery organisation(GDO), CISO teams. Architectural governance, review and assurance: you are accountable for effective and proportionate governance to approve or reject high level solution designs, solution architectures, other Technology services including granting waivers where justified. You ensure that critical Integrated SRM design decisions and issues escalated by delivery teams across PN DT & business are reviewed and resolved promptly. You drive architectural governance, review and assurance in partnership with the Technology Leadership Team, PN/Petcare/Corporate EAs and colleagues in the wider Mars PN. Roadmap to achieve the target architecture: you are accountable for setting out a roadmap to move from the current state architecture to the target architecture for Integrated SRM product, taking account of the change portfolio and expected future change plans. You will also consider Market Archetypes where appropriate to ensure relevant solutions are proposed and implemented. Work with development team: you are expected to work with development teams/Sis to guide and offer expert advice to ensure the application is built the highest standards and is in line with Mars PN EA architecture principles and above all, the solutions meet business requirements. Ensure comprehensive documentation, including solution architecture diagrams, technical specifications, and user guides are produced. What can you expect from Mars? Work with over 130,000 diverse and talented Associates, all guided by the Five Principles. Join a purpose-driven company where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry-competitive salary and benefits package, including company bonus. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
May 18, 2024
Full time
Job Description: Pet Nutrition (PN) is the most vibrant category in the FMCG sector. As we work to transform this exciting category, a new program, Digital First, has been mobilized by the Mars Pet Nutrition (PN) leadership team. Digital First places pet parents at the center of all we do in Mars PN, while digitalizing a wide range of business process areas, and creating future fit capabilities to achieve ambitious targets in top line growth, earnings, and pet parent centricity. The Digital First agenda requires Digitizing at scale and requires you to demonstrate significant thought leadership, quality decision making, deep technical know-how, and an ability to navigate complex business challenges. Are you passionate about increasing sales, revenue, price the products effectively, saving cost via Digital, Analytics and excited about how it can completely transform the way an organization efficiently and effectively manage its longer-term financial health? Do you have the strategic vision, technical expertise, and leadership skills to drive digital & data-driven solutions? Do you want to work in a dynamic, fast-growing category? If so, you might be the ideal candidate for the role of Integrated SRM - Solution architect in the Enterprise Architecture function for Global Pet Nutrition (PN) at Mars. The Integrated SRM - Solution Architect is a technical leadership role that oversees delivery of digital and data capabilities that are critical to the success of our Enterprise. This role is responsible for the architecture, design and optimization of digital and data platforms, data engineering and the development of the Integrated SRM product for the multi-billion-dollar Pet Nutrition division. Reporting to the Head of Enterprise Architecture, the person in this role will be a part of the Global PN Architecture of Tomorrow team. The role operates globally and partners with PN business and digital leaders across all functions. 'This role is an incubation role (temporary) with an estimated end date of December 2026. The purpose is to fast-track and support the build of this specific product. At the completion of the product, a permanent BAU role will open to maintain and support the product: the role will be permanent and will have a different job description more suited to the need of the organisation at end state. If you are unable to secure the role by December 2026 you will be eligible for a separation package.' What are we looking for? Bachelor's degree or Equivalent (IT Degree preferred in particular computer science, data science or related field) Industry-leading expertise in building and delivering Integrated SRM solutions. Understanding of revenue management principles and levers such as pricing, promo, mix or PPA. Experienced on delivery of analytical products on the SRM space including deep knowledge on identifying, extracting, and integrating data from various internal and external sources relevant to revenue management is essential. Prior experience on conducting price elasticity and sensitivity analysis and/or exposure to statistical modelling methods is a plus. Lead the definition and establishment of technical principles and framework for the SRM transformation and support the design scalable, robust, and flexible technical solutions aligned with SRM best practices Established and deep understanding of a range of technology solutions & business process, across Sales/Marketing/Finance domain. Proven track record of delivering value through data products in a fast-paced, agile environment. Extensive knowledge of data principles, architecture/modelling, ingestion, ETL, visualisation Extensive knowledge of Azure based big data platform & exposure to other clouds such as GCP is desirable. Prior experience of successfully leading large-scale data initiatives to support analytics, BI & AI use cases. Proven track record of presenting solution options to design authorities and governance forums Proven track record to master new and emerging technologies Successful experience, established over several years, to perform architecture leadership within a Technology environment A strong customer centric mindset especially within an internal customer base with the purpose of driving adoption and use Strategic thinking, problem solving and innovation, with the ability to anticipate and navigate challenges and opportunities. Excellent in engaging with technical and functional leadership in a matrix organization. Ability to navigate complex matrix organisation Motivational and thought leading Ability to adapt to a fast-paced, dynamic work environment and manage multiple priorities Experience working in a multi-region business team with potentially conflicting needs/views and ability to navigate a complex organizational landscape Must be customer focused with demonstrated ability to form productive relationship including business & DT leaders Learning agility and desire to learn new technology and business What will be your key responsibilities? M ars Principles: Live and exemplify the Five Principles of Mars, Inc. within self and team. Strategy and Thought Leadership: Work with PN Digital Leadership & Integrated SRM product leadership to create and execute the Integrated SRM strategy and roadmap for the Pet Nutrition segment, in alignment with the Pet Nutrition's business strategic priorities and goals. Bring the "outside-In" by maintaining an external network of digital professionals to deliver value faster and build our capabilities of the future. Stakeholder Engagement: Collaborate with PN brand, Sales, Marketing, Finance, CMI, Digital Leadership & Integrated SRM product team. You align with and support Enterprise architecture efforts in Mars Petcare, Enterprise architecture (EA), Global delivery organisation(GDO), CISO teams. Architectural governance, review and assurance: you are accountable for effective and proportionate governance to approve or reject high level solution designs, solution architectures, other Technology services including granting waivers where justified. You ensure that critical Integrated SRM design decisions and issues escalated by delivery teams across PN DT & business are reviewed and resolved promptly. You drive architectural governance, review and assurance in partnership with the Technology Leadership Team, PN/Petcare/Corporate EAs and colleagues in the wider Mars PN. Roadmap to achieve the target architecture: you are accountable for setting out a roadmap to move from the current state architecture to the target architecture for Integrated SRM product, taking account of the change portfolio and expected future change plans. You will also consider Market Archetypes where appropriate to ensure relevant solutions are proposed and implemented. Work with development team: you are expected to work with development teams/Sis to guide and offer expert advice to ensure the application is built the highest standards and is in line with Mars PN EA architecture principles and above all, the solutions meet business requirements. Ensure comprehensive documentation, including solution architecture diagrams, technical specifications, and user guides are produced. What can you expect from Mars? Work with over 130,000 diverse and talented Associates, all guided by the Five Principles. Join a purpose-driven company where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry-competitive salary and benefits package, including company bonus. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
Main purpose of the role The primary responsibility of this role is to manage the Technology Support Services (part of DTS team), responsible for effective management of IT systems, business applications & information; and adapt CIFF's IT systems and related operational procedures to be more efficient, effective, and streamlined across all locations. The role will involve working directly with the Head of DTS and India Operations, Change Delivery Programme Manager, Technical Architect, IT Analysts, main point of contact for third party services providers and a wide range of stakeholders across the organisation, to efficiently deliver the technology support services. The role requires effective management of IT systems and assets, delivery of fit-for-purpose IT services, management of technology support services team and to act in alignment with CIFF staff needs and system functionality to contribute to organisational policy. It also includes handling the global annual IT operations budgets and ensuring cost effectiveness. The role is crucial for creating and maintaining focus, enthusiasm, and momentum through effective leadership for technology support services team and building people-centric team ethos, enabling positive and productive environment for employees at work. The role also has line management responsibilities for the IT Analysts in the DTS team across locations and will be responsible for performance management and pay review related aspects of the team.The role holder will also be expected to deputise for the Head of Digital Technology Solutions specifically in relation to IT Service Delivery matters across any location in times of absence and where appropriate delegation is requested. Role's responsibilities Strategy & planning Prepare and present high-quality analysis and research, as required, to support the business needs in determining future strategic priorities and setting operational plans for IT support. Lead and deliver on the development of sustainable strategies related to global technology support services which fundamentally contributes to the realisation of DTS strategy and the associated digital and technology investments, alongside other team members. Delivery & performance Develop, set and drive objectives for the technology support services team, with a key focus on customer service and satisfaction. Accountable for team delivery against the agreed objectives and for the effectiveness and efficiency of technology support services across CIFF. Lead and deliver the overall technology support services portfolio, overall management for resourcing, budget control, communication, and implementation. Develop and maintain the required processes, tools, and templates, covering all the aspects of how team operates and how technology projects are planned, executed, and implemented to the organisation. Maintain essential IT operations, including business applications, IT infrastructure, servers, email systems, audio-visual equipment, and end user computing devices across all the operating offices. Own projects, solutions, and key responsibilities within a larger business initiative. Handle business-critical IT tasks and systems administration. Research and evaluate emerging technologies, hardware, and software and identify opportunities and make recommendations for effective and efficient use and adoption of IT systems across the organisation. Develop and implement of IT policies and best practice guides for the organisation. Direct line management for the technology support services team members, provide direction for the technology support services team members and identify the opportunities for team training and skills advancement. Conduct regular system audits and share regular operation system reports with senior staff. Oversee and determine the timeframes for major IT projects including system updates, upgrades, migrations, and outages. Third party supplier management for the technology support services portfolio across CIFF Track and maintain hardware and software inventory. Stakeholder and partner management Conduct rigorous research and evaluation of potential partners, using agreed corporate protocols and techniques, to assess their suitability and credentials for collaborating on technology initiatives. Apply CIFF's agreed account management disciplines and approaches in all dealings with vendors and stakeholders, to ensure productive and professional relationships are maintained in a coordinated and strategic manner. Collaborating with senior colleagues, help to develop strategic technical capabilities to support CIFF's field facing agenda. Membership and leadership of the team Be a role model to less experienced team members, demonstrating CIFF's leadership behaviours and providing mentorship to aid their growth. Adopt a coaching approach with colleagues which instills a culture of openness and trust, embraces diverse thinking, and encourages continuous improvement and learning. We operate a matrix structure so reporting lines can vary between specific aspects of the role. Qualifications & Experience Experience working in multi-site organisations, preferably international. ITIL and MS Administration / Azure / Power Platform Certification. Excellent knowledge and experience on technical management, information analysis and of the following technologies: o Microsoft 365 including Exchange, SharePoint, OneDrive, and Teams o Microsoft Intune, Group Policy Management, Active Directory and Azure Active Directory o Microsoft Azure o Citrix ShareFile and Mimecast (mail gateway, Large File Send, Secure Messaging) o Networking Concepts and supporting product knowledge o Mobile Data Management and Telephony o Polycom based AV infrastructure. Self-starter with the ability to work and prioritise activities without supervision. Ability to manage expectations from the business and manage personnel. Educated to degree level, with appropriate specialist accreditation. Builds valuable partnerships/relationships based on shared goals, transparency, and mutual respect. Constantly seeks opportunities to improve and innovate, driving towards ever greater effectiveness and impact. Excellent communication & interpersonal skills, written, verbal & exceptional active listening skills, with a customer service mentality. Ability to clearly articulate messages to a variety of audiences using multi-channels. Able to effectively & collaboratively at all levels in an organisation influence other and move toward a common vision or goal. Forward-looking with a holistic approach and strong business acumen with an understanding of organisational issues and challenges. Good organisational skills with a natural inclination for planning strategy and tactics, problem-solving and root causes identification skills. Strong ability to prioritise, multitask and work independently, whilst maintaining the quality of work expected and meeting multiple deadlines as required. Flexible and adaptable; able to work in ambiguous situations, resilient and tenacious with a propensity to persevere. Is passionate about CIFF's mission, maintaining perspective on how daily actions contribute to improving the lives of children. Key working relationships CIFF CAO Head of DTS Change Delivery team IT Analysts Programme and Sector team SPOCs Management dimensions Responsibility for Technology support services team financial budget planning and tracking. The salary for this role is £80,000 per annum. Alongside a competitive salary, we offer a generous benefits package here at CIFF that includes, but is not limited to the following: Annual leave - 25 days per annum. Increasing by 1 day after each year of service, to a maximum of 30 days. Bonus - CIFF currently operates a discretionary bonus scheme. Training allowance Wellbeing allowance Life insurance Medical insurance Please submit your application on or before 27th May 2024.
May 18, 2024
Full time
Main purpose of the role The primary responsibility of this role is to manage the Technology Support Services (part of DTS team), responsible for effective management of IT systems, business applications & information; and adapt CIFF's IT systems and related operational procedures to be more efficient, effective, and streamlined across all locations. The role will involve working directly with the Head of DTS and India Operations, Change Delivery Programme Manager, Technical Architect, IT Analysts, main point of contact for third party services providers and a wide range of stakeholders across the organisation, to efficiently deliver the technology support services. The role requires effective management of IT systems and assets, delivery of fit-for-purpose IT services, management of technology support services team and to act in alignment with CIFF staff needs and system functionality to contribute to organisational policy. It also includes handling the global annual IT operations budgets and ensuring cost effectiveness. The role is crucial for creating and maintaining focus, enthusiasm, and momentum through effective leadership for technology support services team and building people-centric team ethos, enabling positive and productive environment for employees at work. The role also has line management responsibilities for the IT Analysts in the DTS team across locations and will be responsible for performance management and pay review related aspects of the team.The role holder will also be expected to deputise for the Head of Digital Technology Solutions specifically in relation to IT Service Delivery matters across any location in times of absence and where appropriate delegation is requested. Role's responsibilities Strategy & planning Prepare and present high-quality analysis and research, as required, to support the business needs in determining future strategic priorities and setting operational plans for IT support. Lead and deliver on the development of sustainable strategies related to global technology support services which fundamentally contributes to the realisation of DTS strategy and the associated digital and technology investments, alongside other team members. Delivery & performance Develop, set and drive objectives for the technology support services team, with a key focus on customer service and satisfaction. Accountable for team delivery against the agreed objectives and for the effectiveness and efficiency of technology support services across CIFF. Lead and deliver the overall technology support services portfolio, overall management for resourcing, budget control, communication, and implementation. Develop and maintain the required processes, tools, and templates, covering all the aspects of how team operates and how technology projects are planned, executed, and implemented to the organisation. Maintain essential IT operations, including business applications, IT infrastructure, servers, email systems, audio-visual equipment, and end user computing devices across all the operating offices. Own projects, solutions, and key responsibilities within a larger business initiative. Handle business-critical IT tasks and systems administration. Research and evaluate emerging technologies, hardware, and software and identify opportunities and make recommendations for effective and efficient use and adoption of IT systems across the organisation. Develop and implement of IT policies and best practice guides for the organisation. Direct line management for the technology support services team members, provide direction for the technology support services team members and identify the opportunities for team training and skills advancement. Conduct regular system audits and share regular operation system reports with senior staff. Oversee and determine the timeframes for major IT projects including system updates, upgrades, migrations, and outages. Third party supplier management for the technology support services portfolio across CIFF Track and maintain hardware and software inventory. Stakeholder and partner management Conduct rigorous research and evaluation of potential partners, using agreed corporate protocols and techniques, to assess their suitability and credentials for collaborating on technology initiatives. Apply CIFF's agreed account management disciplines and approaches in all dealings with vendors and stakeholders, to ensure productive and professional relationships are maintained in a coordinated and strategic manner. Collaborating with senior colleagues, help to develop strategic technical capabilities to support CIFF's field facing agenda. Membership and leadership of the team Be a role model to less experienced team members, demonstrating CIFF's leadership behaviours and providing mentorship to aid their growth. Adopt a coaching approach with colleagues which instills a culture of openness and trust, embraces diverse thinking, and encourages continuous improvement and learning. We operate a matrix structure so reporting lines can vary between specific aspects of the role. Qualifications & Experience Experience working in multi-site organisations, preferably international. ITIL and MS Administration / Azure / Power Platform Certification. Excellent knowledge and experience on technical management, information analysis and of the following technologies: o Microsoft 365 including Exchange, SharePoint, OneDrive, and Teams o Microsoft Intune, Group Policy Management, Active Directory and Azure Active Directory o Microsoft Azure o Citrix ShareFile and Mimecast (mail gateway, Large File Send, Secure Messaging) o Networking Concepts and supporting product knowledge o Mobile Data Management and Telephony o Polycom based AV infrastructure. Self-starter with the ability to work and prioritise activities without supervision. Ability to manage expectations from the business and manage personnel. Educated to degree level, with appropriate specialist accreditation. Builds valuable partnerships/relationships based on shared goals, transparency, and mutual respect. Constantly seeks opportunities to improve and innovate, driving towards ever greater effectiveness and impact. Excellent communication & interpersonal skills, written, verbal & exceptional active listening skills, with a customer service mentality. Ability to clearly articulate messages to a variety of audiences using multi-channels. Able to effectively & collaboratively at all levels in an organisation influence other and move toward a common vision or goal. Forward-looking with a holistic approach and strong business acumen with an understanding of organisational issues and challenges. Good organisational skills with a natural inclination for planning strategy and tactics, problem-solving and root causes identification skills. Strong ability to prioritise, multitask and work independently, whilst maintaining the quality of work expected and meeting multiple deadlines as required. Flexible and adaptable; able to work in ambiguous situations, resilient and tenacious with a propensity to persevere. Is passionate about CIFF's mission, maintaining perspective on how daily actions contribute to improving the lives of children. Key working relationships CIFF CAO Head of DTS Change Delivery team IT Analysts Programme and Sector team SPOCs Management dimensions Responsibility for Technology support services team financial budget planning and tracking. The salary for this role is £80,000 per annum. Alongside a competitive salary, we offer a generous benefits package here at CIFF that includes, but is not limited to the following: Annual leave - 25 days per annum. Increasing by 1 day after each year of service, to a maximum of 30 days. Bonus - CIFF currently operates a discretionary bonus scheme. Training allowance Wellbeing allowance Life insurance Medical insurance Please submit your application on or before 27th May 2024.
At Eko, we're dedicated to providing healthcare professionals with industry leading digital tools to hear and understand their patients' hearts and lungs. With our platform, clinicians can detect cardiopulmonary disease with higher accuracy, diagnose with more confidence, manage treatment effectively, and ultimately give their patients the best care possible. With over $125M in funding from partners like 3M and the Mayo Clinic, Eko has become one of the fastest growing digital health companies, doubling our customer base in the last year to over 135,000 clinicians across 4,000 U.S. hospitals. We've built a tremendously talented, diverse, and mission driven team and are proud to be certified as a Great Place to Work. Together we are committed to investing in each other and our mission to ensure all patients have access to high quality care. Eko is hiring an International Commercialization Director to further establish Eko's footprint outside the United States. The International Commercialization Director will be the face of Eko's hardware and software portfolio to strategic distributors in Europe, the Middle East, and East Asia (including Japan). The Director will build alignment across functions, organize teams in order to close gaps and meet market entry requirements, form relationships with distributors who can resell Eko's products in-market, manage these relationships for success, set targets for international business, and hit (or beat) those targets. This person must be a strategic thinker, able to analyze local market dynamics, cross-functional requirements for market entry, and country sequencing and trade-offs. This person must also work well across functional areas, companies, and cultures, exuding both empathy and influence in order to shape and achieve desired outcomes. Finally, this person must be an owner, building a new portfolio of relationships from the ground-up and assuming responsibility for its expectations and results. The Director will report to the Vice President, Strategy and Corporate Development. This is an individual contributor role, with potential for a people leader transition depending on the performance of the business line. The ideal candidate enjoys frequent international work travel and is willing to spend approximately 50% of their time abroad. As a International Commercialization Director at Eko, You Will: Strategic management Own top-line results for international sales, set targets for quarterly and annual performance, and build plans to achieve them Work with company leadership to drive Eko's go-to-market strategy for Europe, the Middle East, and Asia. Understand regional and local market conditions, needs, and preferences Set and build alignment on geographic sequencing, distribution selection, localization requirements, and required go-to-market support to drive sell-through Distribution management Landscape and help select distributors in Europe, Middle East, and East Asia (including Japan) in order to sell Eko's digital stethoscope and software solutions Negotiate and execute supporting contracts to enable distribution relationship Enable distributors to sell Eko's products effectively, including conducting training, developing joint business plans, setting launch goals and run-rate volume targets, and providing ongoing marketing/enablement support Gain product expertise in order to represent Eko to partners, educate partners on Eko's offerings, and serve as a first point-of-contact for a broad range of inquiries Internal planning Coordinate teams across regulatory, quality, supply chain, finance, legal, product/software, and sales in order to launch in new markets and deliver against international goals Balance team priorities with international needs in order to achieve shared goals Build subject-matter expertise on areas that require focused research in order to unlock international markets Collect feedback from international distributors and end-users and channel feedback into product roadmap and commercialization decisions As a International Commercialization Director at Eko, You Have: 5-10 years of sales, global channel management, and/or distributor management in an international context, including at least two of Europe, Middle East, and East Asia (including Japan) Experience with market entry, relationship-building, and reseller contracting from the ground up Experience with cross-functional considerations and requirements for global sales for regulated medical device and software products Comfort working during European and Asian time zones Global mindset with the ability to work across cultures Willingness to travel internationally approximately 50% of the time Competency in one or more of the following languages: French, German, Italian, Greek, Arabic, Japanese Benefits and Perks We Offer: Eko was recognized by "Great Place to Work" in 2020 and 2021 Paid-time off Medical/Dental/Vision, Disability + Life Insurance One Medical membership 401k Matching Work from home equipment stipend Wellness programs (Wellness Wednesdays, Time off) Wellness perks (Headspace, Ginger, Aaptiv, Physera) Learning and Development stipend Eko is elevating the way clinicians detect and monitor cardiac and respiratory disease by bringing together advanced sensors, patient and provider software, and AI-powered analysis. Its FDA cleared platform is used by tens of thousands of clinicians treating millions of patients around the world, in-person, and through telehealth. The company is headquartered in Oakland, California and privately-held, with investments from ARTIS Ventures, NTT Venture Capital, DigiTx Ventures, Mayo Clinic, Sutter Health and others. Eko is proud to be an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. We celebrate diversity and are committed to building a diverse and inclusive team.
May 18, 2024
Full time
At Eko, we're dedicated to providing healthcare professionals with industry leading digital tools to hear and understand their patients' hearts and lungs. With our platform, clinicians can detect cardiopulmonary disease with higher accuracy, diagnose with more confidence, manage treatment effectively, and ultimately give their patients the best care possible. With over $125M in funding from partners like 3M and the Mayo Clinic, Eko has become one of the fastest growing digital health companies, doubling our customer base in the last year to over 135,000 clinicians across 4,000 U.S. hospitals. We've built a tremendously talented, diverse, and mission driven team and are proud to be certified as a Great Place to Work. Together we are committed to investing in each other and our mission to ensure all patients have access to high quality care. Eko is hiring an International Commercialization Director to further establish Eko's footprint outside the United States. The International Commercialization Director will be the face of Eko's hardware and software portfolio to strategic distributors in Europe, the Middle East, and East Asia (including Japan). The Director will build alignment across functions, organize teams in order to close gaps and meet market entry requirements, form relationships with distributors who can resell Eko's products in-market, manage these relationships for success, set targets for international business, and hit (or beat) those targets. This person must be a strategic thinker, able to analyze local market dynamics, cross-functional requirements for market entry, and country sequencing and trade-offs. This person must also work well across functional areas, companies, and cultures, exuding both empathy and influence in order to shape and achieve desired outcomes. Finally, this person must be an owner, building a new portfolio of relationships from the ground-up and assuming responsibility for its expectations and results. The Director will report to the Vice President, Strategy and Corporate Development. This is an individual contributor role, with potential for a people leader transition depending on the performance of the business line. The ideal candidate enjoys frequent international work travel and is willing to spend approximately 50% of their time abroad. As a International Commercialization Director at Eko, You Will: Strategic management Own top-line results for international sales, set targets for quarterly and annual performance, and build plans to achieve them Work with company leadership to drive Eko's go-to-market strategy for Europe, the Middle East, and Asia. Understand regional and local market conditions, needs, and preferences Set and build alignment on geographic sequencing, distribution selection, localization requirements, and required go-to-market support to drive sell-through Distribution management Landscape and help select distributors in Europe, Middle East, and East Asia (including Japan) in order to sell Eko's digital stethoscope and software solutions Negotiate and execute supporting contracts to enable distribution relationship Enable distributors to sell Eko's products effectively, including conducting training, developing joint business plans, setting launch goals and run-rate volume targets, and providing ongoing marketing/enablement support Gain product expertise in order to represent Eko to partners, educate partners on Eko's offerings, and serve as a first point-of-contact for a broad range of inquiries Internal planning Coordinate teams across regulatory, quality, supply chain, finance, legal, product/software, and sales in order to launch in new markets and deliver against international goals Balance team priorities with international needs in order to achieve shared goals Build subject-matter expertise on areas that require focused research in order to unlock international markets Collect feedback from international distributors and end-users and channel feedback into product roadmap and commercialization decisions As a International Commercialization Director at Eko, You Have: 5-10 years of sales, global channel management, and/or distributor management in an international context, including at least two of Europe, Middle East, and East Asia (including Japan) Experience with market entry, relationship-building, and reseller contracting from the ground up Experience with cross-functional considerations and requirements for global sales for regulated medical device and software products Comfort working during European and Asian time zones Global mindset with the ability to work across cultures Willingness to travel internationally approximately 50% of the time Competency in one or more of the following languages: French, German, Italian, Greek, Arabic, Japanese Benefits and Perks We Offer: Eko was recognized by "Great Place to Work" in 2020 and 2021 Paid-time off Medical/Dental/Vision, Disability + Life Insurance One Medical membership 401k Matching Work from home equipment stipend Wellness programs (Wellness Wednesdays, Time off) Wellness perks (Headspace, Ginger, Aaptiv, Physera) Learning and Development stipend Eko is elevating the way clinicians detect and monitor cardiac and respiratory disease by bringing together advanced sensors, patient and provider software, and AI-powered analysis. Its FDA cleared platform is used by tens of thousands of clinicians treating millions of patients around the world, in-person, and through telehealth. The company is headquartered in Oakland, California and privately-held, with investments from ARTIS Ventures, NTT Venture Capital, DigiTx Ventures, Mayo Clinic, Sutter Health and others. Eko is proud to be an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. We celebrate diversity and are committed to building a diverse and inclusive team.
Interview date: Interviews w/c Monday 10 June About the role The Digital Experience Unit The GLA's Digital Experience Unit (DEU) is responsible for the delivery of all internal and external digital products and services at the GLA. The unit is responsible for the design, delivery and management of dozens of digital, data and technology services that support the delivery of the functions of the Mayor and the Assembly; and, in doing so, directly serve Londoners. We are responsible for delivering, maintaining and supporting multiple products and tools and work closely with customers across the GLA group to find good solutions the meet business needs. Grant giving is a core function at the GLA. Many grant programmes are managed via GLA Open Project System (OPS), the GLA's grant and project management system, used across the GLA group. The Skills Gateway allows users to manage and report on learner information and interfaces with the OPS system. There are also many programmes which run outside of OPS. We are embarking on an exciting journey of transforming our grant, loans and project management services, looking for innovative ways to better support user requirements. We want to have truly user focused and intuitive solutions that help our colleagues deliver new funding programmes quickly and efficiently, whilst also supporting our grant recipients effectively. We're looking to recruit a new Technical Architect within DEU. You will have specific areas of focus, but also work closely across the unit with counterparts as well as others who play integral roles in delivering good services responsibly, efficiently and effectively. What we want in you We are seeking an enthusiastic team player to join the DEU to lead in the formation of robust, scalable and resilient solutions to support grant and loan services for the GLA. You will work closely with the wider unit and with multiple 3 rd party suppliers to ensure we design and implement solutions that meet business requirements, whilst meeting security requirements and ensure performance is maintained. You will be a team player working with various teams and ensuring technical challenges and considerations are translated for non-technical stakeholders. You will help build the knowledge and across the teams and work collaboratively with an open approach to innovation and challenges. Technical Architect - Grant and Loan Services Drive the GLA to be an exemplar digital organisation, adopting and maintaining best in class practices for technology, digital and data to support its work and to engage and collaborate with Citizens and Stakeholders. Lead in-house development teams and third-party suppliers to achieve digital transformation by designing and developing robust, scalable and resilient solutions in Agile environments. Steer GLA's infrastructure solutions through all stages of the system development life cycle from bid, concept through architecture, design, build, test and handover to the production. The role will interface with third party suppliers, in-house development and delivery teams. This role will primary work on Grant and Loan Services, but also provide cover/support for the wider Digital Experience Unit. within the job purpose do we want to say this role will primary work on the "Grant and Loan Services", but also provide cover/support for the wider DEU - not stickly needed and may cause confusion Principal accountabilities Experience of full stack development across multiple technology stacks, including different frameworks (Drupal, Node, etc ), languages (Java, PHP, Python, etc ) and databases. To oversee the use of development tools such as: AWS, Azure, Docker, Kubernetes, Ansible, Puppet, Jenkins, Git, etc. To implement robust security controls and monitoring solutions - across infrastructure and application components - for web services deployed using public cloud platforms. Provide technical leadership to a variety of GLA's teams and third-party suppliers; ensuring choice of appropriate technology, contributing to technical criteria for product / component selection. Design and build large performant, secure solutions, ensuring they meet defined non-functional requirements for performance, scalability, availability, security and manageability. Validate proposed and existing architecture against requirements and assumptions and ensure that solutions conform to policies and standards, meet user needs and integrate with other parts of the digital infrastructure. Enable the reuse of patterns, tools, and components across the whole GLA's service landscape. Expertise in utilising the latest Continuous Delivery techniques for releasing operationally ready software to production. Identify, assess and communicate technical risks to the business and operations. Produce or supervise detailed solution and technical documentation and author technical strategies and help teams deliver them. Provide guidance and support throughout the development life cycle to development and delivery teams providing technical documentation from feasibility stage right through to detailed design to match business requirements and ensure technical integrity. Work at all levels including heads of departments and project teams. Provide solution and technical expertise to other teams within the organisation and development partners. Promoting the organization's transformation agenda. Enable a positive technical culture, applying Agile methods to development of open standards based services and completing quality assurance practices. Realise the benefits of a flexible approach to work in undertaking the duties and responsibilities of this job, and participating in multi-disciplinary, cross-department and cross-organisational groups and project teams. Key contacts accountable to: Lead Technical Architect accountable for: Resources allocated, deliverables and staff time Person specification Technical requirements/experience/qualifications Experience of influencing senior management and communicating with both technical and non-technical audiences through an ability to break down complex requirements and potential solutions in to everyday language. Experience leading and mentoring in-house and third-party suppliers' technical teams to deliver scalable and secure user-focused services that deliver measurable transformation. Awareness and understanding of a range of tech stacks and the ability to take a balanced approach to technology selection experience with the aim of scaling online services. Ability to see opportunities for improvement and an interest in forming best practices, standards and policies. Experience of upgrading and migrating from legacy technology, e.g. applying data migration strategies, migrating hosting to cloud service providers, incrementally replacing a legacy system or migration. Strong software development and application architecture experience, with good knowledge of open source technologies, testing, quality assurance practices and at least one programming language. Understanding and experience of Agile environments, continual delivery techniques and devops cultures. Responsible for ensuring the drive to the Cloud maintains the GLA's security context and responsible for ensuring that cloud data storage is consistent with the GLA's security policies and data guidelines. Certification in designing and implementing digital service architecture within a cloud provider is desirable STRATEGIC THINKING is using an understanding of the bigger picture to uncover potential challenges and opportunities for the long term and turning these into a compelling vision for action. Level 3 indicators of effective performance Translates GLA vision and strategy into practical and tangible plans for own team or delivery partners Consistently takes account of the wider implications of team's actions for the GLA Encourages self and others to think about organisation's long term potential Informs strategy development by identifying gaps in current delivery or evidence Takes account of a wide range of public and partner needs to inform team's work MANAGING AND DEVELOPING PERFORMANCE is setting high standards for oneself and others, guiding, motivating and developing them, to achieve high performance and meet the GLA's objectives and statutory obligations. Level 3 indicators of effective performance Motivates and inspires others to perform to their best, recognising and valuing their work and encouraging them to learn and reflects Sets clear direction and expectations and enables others to interpret competing priorities Agrees and monitors challenging, achievable performance objectives in line with GLA priorities Manages performance issues effectively to avoid adverse impact on team morale and performance Promotes a positive team culture that respects diversity and deals with barriers to inclusion DECISION MAKING is forming sound, evidence-based judgements, making choices, assessing risks to delivery, and taking accountability for results. Level 3 indicators of effective performance Makes sound decisions quickly on behalf of the GLA when a situation requires intervention Takes responsibility for team decisions, providing rationale when those decisions are questioned . click apply for full job details
May 18, 2024
Full time
Interview date: Interviews w/c Monday 10 June About the role The Digital Experience Unit The GLA's Digital Experience Unit (DEU) is responsible for the delivery of all internal and external digital products and services at the GLA. The unit is responsible for the design, delivery and management of dozens of digital, data and technology services that support the delivery of the functions of the Mayor and the Assembly; and, in doing so, directly serve Londoners. We are responsible for delivering, maintaining and supporting multiple products and tools and work closely with customers across the GLA group to find good solutions the meet business needs. Grant giving is a core function at the GLA. Many grant programmes are managed via GLA Open Project System (OPS), the GLA's grant and project management system, used across the GLA group. The Skills Gateway allows users to manage and report on learner information and interfaces with the OPS system. There are also many programmes which run outside of OPS. We are embarking on an exciting journey of transforming our grant, loans and project management services, looking for innovative ways to better support user requirements. We want to have truly user focused and intuitive solutions that help our colleagues deliver new funding programmes quickly and efficiently, whilst also supporting our grant recipients effectively. We're looking to recruit a new Technical Architect within DEU. You will have specific areas of focus, but also work closely across the unit with counterparts as well as others who play integral roles in delivering good services responsibly, efficiently and effectively. What we want in you We are seeking an enthusiastic team player to join the DEU to lead in the formation of robust, scalable and resilient solutions to support grant and loan services for the GLA. You will work closely with the wider unit and with multiple 3 rd party suppliers to ensure we design and implement solutions that meet business requirements, whilst meeting security requirements and ensure performance is maintained. You will be a team player working with various teams and ensuring technical challenges and considerations are translated for non-technical stakeholders. You will help build the knowledge and across the teams and work collaboratively with an open approach to innovation and challenges. Technical Architect - Grant and Loan Services Drive the GLA to be an exemplar digital organisation, adopting and maintaining best in class practices for technology, digital and data to support its work and to engage and collaborate with Citizens and Stakeholders. Lead in-house development teams and third-party suppliers to achieve digital transformation by designing and developing robust, scalable and resilient solutions in Agile environments. Steer GLA's infrastructure solutions through all stages of the system development life cycle from bid, concept through architecture, design, build, test and handover to the production. The role will interface with third party suppliers, in-house development and delivery teams. This role will primary work on Grant and Loan Services, but also provide cover/support for the wider Digital Experience Unit. within the job purpose do we want to say this role will primary work on the "Grant and Loan Services", but also provide cover/support for the wider DEU - not stickly needed and may cause confusion Principal accountabilities Experience of full stack development across multiple technology stacks, including different frameworks (Drupal, Node, etc ), languages (Java, PHP, Python, etc ) and databases. To oversee the use of development tools such as: AWS, Azure, Docker, Kubernetes, Ansible, Puppet, Jenkins, Git, etc. To implement robust security controls and monitoring solutions - across infrastructure and application components - for web services deployed using public cloud platforms. Provide technical leadership to a variety of GLA's teams and third-party suppliers; ensuring choice of appropriate technology, contributing to technical criteria for product / component selection. Design and build large performant, secure solutions, ensuring they meet defined non-functional requirements for performance, scalability, availability, security and manageability. Validate proposed and existing architecture against requirements and assumptions and ensure that solutions conform to policies and standards, meet user needs and integrate with other parts of the digital infrastructure. Enable the reuse of patterns, tools, and components across the whole GLA's service landscape. Expertise in utilising the latest Continuous Delivery techniques for releasing operationally ready software to production. Identify, assess and communicate technical risks to the business and operations. Produce or supervise detailed solution and technical documentation and author technical strategies and help teams deliver them. Provide guidance and support throughout the development life cycle to development and delivery teams providing technical documentation from feasibility stage right through to detailed design to match business requirements and ensure technical integrity. Work at all levels including heads of departments and project teams. Provide solution and technical expertise to other teams within the organisation and development partners. Promoting the organization's transformation agenda. Enable a positive technical culture, applying Agile methods to development of open standards based services and completing quality assurance practices. Realise the benefits of a flexible approach to work in undertaking the duties and responsibilities of this job, and participating in multi-disciplinary, cross-department and cross-organisational groups and project teams. Key contacts accountable to: Lead Technical Architect accountable for: Resources allocated, deliverables and staff time Person specification Technical requirements/experience/qualifications Experience of influencing senior management and communicating with both technical and non-technical audiences through an ability to break down complex requirements and potential solutions in to everyday language. Experience leading and mentoring in-house and third-party suppliers' technical teams to deliver scalable and secure user-focused services that deliver measurable transformation. Awareness and understanding of a range of tech stacks and the ability to take a balanced approach to technology selection experience with the aim of scaling online services. Ability to see opportunities for improvement and an interest in forming best practices, standards and policies. Experience of upgrading and migrating from legacy technology, e.g. applying data migration strategies, migrating hosting to cloud service providers, incrementally replacing a legacy system or migration. Strong software development and application architecture experience, with good knowledge of open source technologies, testing, quality assurance practices and at least one programming language. Understanding and experience of Agile environments, continual delivery techniques and devops cultures. Responsible for ensuring the drive to the Cloud maintains the GLA's security context and responsible for ensuring that cloud data storage is consistent with the GLA's security policies and data guidelines. Certification in designing and implementing digital service architecture within a cloud provider is desirable STRATEGIC THINKING is using an understanding of the bigger picture to uncover potential challenges and opportunities for the long term and turning these into a compelling vision for action. Level 3 indicators of effective performance Translates GLA vision and strategy into practical and tangible plans for own team or delivery partners Consistently takes account of the wider implications of team's actions for the GLA Encourages self and others to think about organisation's long term potential Informs strategy development by identifying gaps in current delivery or evidence Takes account of a wide range of public and partner needs to inform team's work MANAGING AND DEVELOPING PERFORMANCE is setting high standards for oneself and others, guiding, motivating and developing them, to achieve high performance and meet the GLA's objectives and statutory obligations. Level 3 indicators of effective performance Motivates and inspires others to perform to their best, recognising and valuing their work and encouraging them to learn and reflects Sets clear direction and expectations and enables others to interpret competing priorities Agrees and monitors challenging, achievable performance objectives in line with GLA priorities Manages performance issues effectively to avoid adverse impact on team morale and performance Promotes a positive team culture that respects diversity and deals with barriers to inclusion DECISION MAKING is forming sound, evidence-based judgements, making choices, assessing risks to delivery, and taking accountability for results. Level 3 indicators of effective performance Makes sound decisions quickly on behalf of the GLA when a situation requires intervention Takes responsibility for team decisions, providing rationale when those decisions are questioned . click apply for full job details
Internal Job Title: Digital Solutions Director Business: Lucy Electric (EMS) Location:Thame, Hybrid Job Reference No: 3335 Job Purpose Lucy Electric is a traditional switchgear business which is adapting to markets for renewables, electric vehicle infrastructure and the market potential for digitalisation. In order to help us achieve this, we are looking to recruit a highly motivated and experienced Digital Solutions Director with an entrepreneurial mindset, substantial experience in technology development and commercial capability, this will be a key role on the Lucy Electric Executive Team. The business is global, with key locations in the UK and India. A strong R&D and Product team, alongside some shrewd acquisitions in data analytics and AI capabilities mean that there is a strong platform to drive innovation and have an impact in this space. The Lucy Electric Executive team recognises that networks are likely to become more flexible through digitalisation - enabling data sharing across the energy value chain and increased monitoring. Our products can be utilised to enhance power availability as well as remotely control and monitor, our hardware is automation ready. The business is at a key stage as we consider how to bring these products and solutions together to form a digital strategy. This is an excellent opportunity which offers significant autonomy to set the roadmap and strategy in Digital Solutions for Lucy Electric. The company is committed to designing and delivering smart customer solutions to enable and enhance intelligent electric networks. The Digital Solutions Director will be expected to capitalise on this commitment. They will be responsible for understanding the current market expectations, researching future trends and translating this into a commercially viable strategy which will unite Product, Sales and Marketing, Engineering and Innovation teams for a coherent vision. Job Context Lucy Electric is a part of Lucy Group the parent company of all Lucy Group companies. Since its origins in Oxford, UK, over 200 years ago, the Group has grown and diversified. Today the Group trades in over 70 countries, with operations in the UK, Saudi Arabia, UAE, India, South Africa, Brazil, Thailand, Malaysia, India and East Africa. Lucy Electric is a leader in secondary power distribution solutions with over 200 years' industry experience. Specialising in high-performance medium voltage switchgear for utility, industrial and commercial applications, it enables the safe and reliable distribution of energy to homes and businesses worldwide. Our best-in-class products are at the cutting edge of medium voltage design and innovation, providing switching, protection and automation solutions with reliability, safety and value built-in as standard. We also offer bespoke engineering, comprehensive warrantees and dedicated after-sales support, meaning that customers are supported throughout the product lifecycle. There is substantial growth forecast for smart infrastructure related to the decentralisation, decarbonisation and digitalisation of energy networks across the world. Lucy Electric (along with Lucy Group as a whole) is very well placed to seize this opportunity and deliver world leading smart solutions in defined sectors for customers and stakeholders across all of its markets. We have a vision to significantly grow this business area going forward, this role will be responsible for formulating and ultimately delivering this strategy. Innovation, a strong product roadmap and a cohesive vision across multiple business units will be at the forefront of Lucy Electric's "go-to market" strategy. Job Dimensions With the Leadership team in the UK •Report directly to the company CEO •Lead Lucy Electric's Digital Solution strategy as part of the Lucy Electric Executive Team. •Work with the Marketing, Innovation, Product and Commercial teams in Lucy Electric to define the commercial positioning and solutions offering for digital solutions going forward. •Working with the Board, CEO and Engineering Director to effectively develop, deliver and support world-class digital solutions. Key Accountabilities Market impact and strategic development •The position will be critical to the future, successful trajectory of the company. There has not previously been a dedicated focus on the area of Digital Growth. •Lucy Electric is expanding its digital capabilities and solutions across all its major markets to enable this transformation. •This role will be responsible for designing and developing the business model Lucy Electric's digital solutions strategy and will lead the product development contribution to strategic discussions. •In addition, the role is responsible for research and development, and the delivery of new products/services associated with the digital solutions strategy. •Delivering significant growth in Lucy Electric's capabilities, revenues and margins in digital solutions. •Leading the evolution and delivery of the digital strategy. This will involve working closely with the senior leadership teams in the businesses to fully identify and articulate the priorities and opportunities to maximise the digital business opportunity. •Clearly articulating and quantifying the commercial proposition and value of digital and automated solutions •Coordination with the existing Sales, BD and Marketing teams positioning current Digital solutions effectively to substantially increase sales, margins, market share across smart solutions •Guiding and coaching the market-facing resources in Lucy Electric to analyse the strategic market demand and critical routes to market; and articulating the solutions value and growth opportunities in digital, automation and related areas. •Working closely with Engineering and Innovation teams regarding solutions specifications and new product/solutions developments to exploit new opportunities. Qualifications, Experience & Skills Minimum Qualifications, Knowledge and Experience: •Significant Experience in developing and influencing strategic direction in the development of digital, automation or related sectors across global markets •Proven experience at a senior and strategic level of product development and delivery •Experience of delivering considerable revenue and margin growth, particularly in new product lines and repurposing of existing solutions •University Education / Postgraduate (Masters Degree) in areas such as Electronics, Industrial Automation, technology development Job Specific Skills: •Ability to develop and deliver clear commercial customer centric business strategy, particularly in smart solutions. •Strong leadership skills and experience •Good analytical and problem-solving skills •Ability to analyse market trends and articulate clear market-led customer solutions •Experience with financial planning, budgeting and headcount management •Work with multi-disciplinary teams to deliver strong business outcomes •Excellent communication skills; up to board level •The ability to work with agility and at pace to deliver timely results •Participate in the development of corporate strategy, applying functional expertise to test the viability of the strategy and contributing creative ideas and insights to support the strategy formation process. •Communicate the Digital function's strategy and its relationship to the organization's mission, vision and values; clarify the actions needed to implement it within the area of responsibility; motivate people to commit to these and to doing extraordinary things to achieve the organization's business goals. •Identify the capabilities needed to meet the current and emerging business needs of the Digital business area. Evaluate current capabilities, identify gaps, and prioritize development activities. Motivate others to develop their capabilities and fulfil their personal potential •Provide authoritative specialist advice to the leadership team to guide the implementation of policy and the design and implementation of projects and change initiatives. •Strong leadership and motivation behaviours, ability to make the vision real for others and encourages people to buy in. •Strategic Mindset. Sees ahead to future possibilities and translates them into breakthrough strategies. •Business Insight. Applies knowledge of business and the marketplace to advance the organisation's goals •Balances Stakeholders Anticipates and balances the needs of multiple stakeholders. •Excellent interpersonal and networking skills, uses compelling arguments to gain the support and commitment of others. •Excellent attention to detail •Collaborates Builds partnerships and works collaboratively with others to meet shared objectives. Does this sound interesting? We would love to hear from you. Our application process in quick and easy. Apply today!
May 18, 2024
Full time
Internal Job Title: Digital Solutions Director Business: Lucy Electric (EMS) Location:Thame, Hybrid Job Reference No: 3335 Job Purpose Lucy Electric is a traditional switchgear business which is adapting to markets for renewables, electric vehicle infrastructure and the market potential for digitalisation. In order to help us achieve this, we are looking to recruit a highly motivated and experienced Digital Solutions Director with an entrepreneurial mindset, substantial experience in technology development and commercial capability, this will be a key role on the Lucy Electric Executive Team. The business is global, with key locations in the UK and India. A strong R&D and Product team, alongside some shrewd acquisitions in data analytics and AI capabilities mean that there is a strong platform to drive innovation and have an impact in this space. The Lucy Electric Executive team recognises that networks are likely to become more flexible through digitalisation - enabling data sharing across the energy value chain and increased monitoring. Our products can be utilised to enhance power availability as well as remotely control and monitor, our hardware is automation ready. The business is at a key stage as we consider how to bring these products and solutions together to form a digital strategy. This is an excellent opportunity which offers significant autonomy to set the roadmap and strategy in Digital Solutions for Lucy Electric. The company is committed to designing and delivering smart customer solutions to enable and enhance intelligent electric networks. The Digital Solutions Director will be expected to capitalise on this commitment. They will be responsible for understanding the current market expectations, researching future trends and translating this into a commercially viable strategy which will unite Product, Sales and Marketing, Engineering and Innovation teams for a coherent vision. Job Context Lucy Electric is a part of Lucy Group the parent company of all Lucy Group companies. Since its origins in Oxford, UK, over 200 years ago, the Group has grown and diversified. Today the Group trades in over 70 countries, with operations in the UK, Saudi Arabia, UAE, India, South Africa, Brazil, Thailand, Malaysia, India and East Africa. Lucy Electric is a leader in secondary power distribution solutions with over 200 years' industry experience. Specialising in high-performance medium voltage switchgear for utility, industrial and commercial applications, it enables the safe and reliable distribution of energy to homes and businesses worldwide. Our best-in-class products are at the cutting edge of medium voltage design and innovation, providing switching, protection and automation solutions with reliability, safety and value built-in as standard. We also offer bespoke engineering, comprehensive warrantees and dedicated after-sales support, meaning that customers are supported throughout the product lifecycle. There is substantial growth forecast for smart infrastructure related to the decentralisation, decarbonisation and digitalisation of energy networks across the world. Lucy Electric (along with Lucy Group as a whole) is very well placed to seize this opportunity and deliver world leading smart solutions in defined sectors for customers and stakeholders across all of its markets. We have a vision to significantly grow this business area going forward, this role will be responsible for formulating and ultimately delivering this strategy. Innovation, a strong product roadmap and a cohesive vision across multiple business units will be at the forefront of Lucy Electric's "go-to market" strategy. Job Dimensions With the Leadership team in the UK •Report directly to the company CEO •Lead Lucy Electric's Digital Solution strategy as part of the Lucy Electric Executive Team. •Work with the Marketing, Innovation, Product and Commercial teams in Lucy Electric to define the commercial positioning and solutions offering for digital solutions going forward. •Working with the Board, CEO and Engineering Director to effectively develop, deliver and support world-class digital solutions. Key Accountabilities Market impact and strategic development •The position will be critical to the future, successful trajectory of the company. There has not previously been a dedicated focus on the area of Digital Growth. •Lucy Electric is expanding its digital capabilities and solutions across all its major markets to enable this transformation. •This role will be responsible for designing and developing the business model Lucy Electric's digital solutions strategy and will lead the product development contribution to strategic discussions. •In addition, the role is responsible for research and development, and the delivery of new products/services associated with the digital solutions strategy. •Delivering significant growth in Lucy Electric's capabilities, revenues and margins in digital solutions. •Leading the evolution and delivery of the digital strategy. This will involve working closely with the senior leadership teams in the businesses to fully identify and articulate the priorities and opportunities to maximise the digital business opportunity. •Clearly articulating and quantifying the commercial proposition and value of digital and automated solutions •Coordination with the existing Sales, BD and Marketing teams positioning current Digital solutions effectively to substantially increase sales, margins, market share across smart solutions •Guiding and coaching the market-facing resources in Lucy Electric to analyse the strategic market demand and critical routes to market; and articulating the solutions value and growth opportunities in digital, automation and related areas. •Working closely with Engineering and Innovation teams regarding solutions specifications and new product/solutions developments to exploit new opportunities. Qualifications, Experience & Skills Minimum Qualifications, Knowledge and Experience: •Significant Experience in developing and influencing strategic direction in the development of digital, automation or related sectors across global markets •Proven experience at a senior and strategic level of product development and delivery •Experience of delivering considerable revenue and margin growth, particularly in new product lines and repurposing of existing solutions •University Education / Postgraduate (Masters Degree) in areas such as Electronics, Industrial Automation, technology development Job Specific Skills: •Ability to develop and deliver clear commercial customer centric business strategy, particularly in smart solutions. •Strong leadership skills and experience •Good analytical and problem-solving skills •Ability to analyse market trends and articulate clear market-led customer solutions •Experience with financial planning, budgeting and headcount management •Work with multi-disciplinary teams to deliver strong business outcomes •Excellent communication skills; up to board level •The ability to work with agility and at pace to deliver timely results •Participate in the development of corporate strategy, applying functional expertise to test the viability of the strategy and contributing creative ideas and insights to support the strategy formation process. •Communicate the Digital function's strategy and its relationship to the organization's mission, vision and values; clarify the actions needed to implement it within the area of responsibility; motivate people to commit to these and to doing extraordinary things to achieve the organization's business goals. •Identify the capabilities needed to meet the current and emerging business needs of the Digital business area. Evaluate current capabilities, identify gaps, and prioritize development activities. Motivate others to develop their capabilities and fulfil their personal potential •Provide authoritative specialist advice to the leadership team to guide the implementation of policy and the design and implementation of projects and change initiatives. •Strong leadership and motivation behaviours, ability to make the vision real for others and encourages people to buy in. •Strategic Mindset. Sees ahead to future possibilities and translates them into breakthrough strategies. •Business Insight. Applies knowledge of business and the marketplace to advance the organisation's goals •Balances Stakeholders Anticipates and balances the needs of multiple stakeholders. •Excellent interpersonal and networking skills, uses compelling arguments to gain the support and commitment of others. •Excellent attention to detail •Collaborates Builds partnerships and works collaboratively with others to meet shared objectives. Does this sound interesting? We would love to hear from you. Our application process in quick and easy. Apply today!
Business Central & Local Business Areas Reading, Anywhere(UK) Microsoft Dynamics Business Central Principal Consultant Opportunity to work with an expanding portfolio of solutions with a focus on helping our customers across different industries to digitally transform their business. Job Title: Microsoft Dynamics Business CentralPrincipal Consultant Location: Home-basedwith travel to client site or Columbus offices as required Salary: Negotiable (We aim to improve your current package) Bonus: Yes Holiday: 25 Days, Plus Bank Holidays (Increasing with Service), Medical Insurance: Yes (terms apply) and Cashback Plan Hours: Full time (36.5 hpw) Travel/Expenses: A car is required for travel to client sites -expensed at 45p per mile from home address (excluding travel to any ColumbusOffice within 35mi) Business Centralteam At Columbus, we value collaboration, trust-building, curiosity and deliveringcustomer success. By joining our Business Central team, you will have the opportunity to contribute to these values while continuously developing your skills and knowledge. Right from day one, you're welcomed into a team of supportive and friendly colleagues, who share the same enthusiasm to deliver customer success . So get ready for a journey filled with diverse projects , each bringing a new challenge, a fresh team to collaborate with, and innovative functionalities to master. The growth opportunities are endless , allowing you to connect with colleagues from around the world, and fostering a truly global perspective. The role of Microsoft Dynamics Business Central Principal Consultant Join us as a Principal Consultant, where your role is pivotal in orchestrating seamless customer experiences within Microsoft Business Central, from acceptance testing to empowering key users through insightful training. You'll be the beacon that identifies new opportunities and upholds knowledge of Dynamics Business Central, ISV apps and the power platform. Travel and Hybrid Working We have an environment that gives you the flexibility to achieve an effective work-life balance. To maintain our collaborative approach, all team meetings take place face-to-face in our offices wherever possible. We continue to offer our customers onsite consultancy time if requested, so flexibility around UK travel and overnight stays is expected dependent on the project requirements. Onsite time is planned ahead of time, within 2-week blocks so you know well in advance where you will be working. We ask that those in customer-facing roles aim to come into the office at least once a month, these visits are usually coordinated within each team - but you can work from a Columbus office or any Cubo officeregularly if you prefer, whichever suits you. About You (The Essentials) Skilled experience within Microsoft Dynamics Business Central, with expert knowledge in at least 3 of the functional areas, Finance Management, Trade & Inventory, Service Management, Manufacturing andProjects (Jobs) Curious, looking to challenge the status quo and improve Experience in implementing Microsoft Power Platform components Collaborates well with both internal and external colleagues Committed to personal development and becoming a Trusted Advisor in your field. Full driver'slicence and access to vehicle Diversity and Inclusion are close to our H.E.A.R.T! By joining our team, you will be part of a supportive network that values your voice, respects your ideas, and promotes a healthy work-life balance. We are committed to cultivating an inclusive workplace culture that celebrates and supports career growth and advancement, and we aim to get the whole company together twice a year for our company day. We provide equal opportunities for everyone, ensuring a level playing field for all candidates. We actively encourage applications candidates from all backgrounds to apply for positions across our organisation, in return you can expect us to H elp you grow. E mpower you. A ppreciate you. R espect you, and your T eam. What we can offer You will be a part of both a local and global team, where you not only share knowledge but also a laugh or two. We value our employees and leave room for flexibility so that you can enjoy a work-life balance. As a Columbian you will get;- 25 Days Annual Leave (Increasing with Service) Columbus Benefits Hub - Discounts on Tickets, Shopping, Car leasing, Holidays, Food and More Enhanced Maternity Pay Access to Free Training Courses Delivered by Columbus Academy Free Microsoft Certifications and access to Microsoft Learn Modern Airconditioned Office Spaces fully managed by Cubo (multiple UK locations) Free Barista Coffee and hot drinks made in-house Free Beer and Fizz every day (2 - 5pm) Casual Dress-code in our Offices Life Assurance x4 Salary Cycle-to-Work Scheme £2,500 payment for successful candidate referrals Plus many many more (check out our careers pages for details) Company Awards & Recognition Bi-annual Company Special Recognition Awards with prizes! Give a thumbs up through Columbus Cheers. Employee of the year and Employees Employee of the year. Long Service Awards Employee Wellbeing Program (terms apply) Vitality Medical Insurance Westfield Health Cash plan (includes an Employee Assistance Lines), Mental health first aiders Suggestions Boxes Next Steps If this sounds like the role for you, then please drop a copy of your CV over today via our website and "Apply for this job" or CV not up to date? then apply using your LinkedIn profile in seconds. You may also be prompted to "Connect with us", but please don't worry if you don't have the time, it does not impact your application. STAY CURIOUS , COLLABORATE , BUILD TRUST , and DELIVER CUSTOMER SUCCESS Suitable for candidates working with/as: Senior Consultant, BC Consultant, Principal BC Consultant Gold Partner and Inner Circle As a Microsoft Gold Partner for over 20 years, Columbus have access a range of market-leading resources, training and certifications. As well as a host of awards, Columbus have twice been named partner of the year by Microsoft. As Microsoft Inner Circle members, Columbus have been recognised as part of an elite category of partners. This honour is only awarded to the very best in the industry for thought leadership, innovation and dedication, with Inner Circle partners representing only the Top 1% of the Microsoft ecosystem. Contact Alex Randle Talent Acquisition & Employer Branding Specialist-Global Functions We've been helping businesses digitally transform, maximise their assets and futureproof their operations for over 30 years. With deep industry expertise we know how to make our clients more successful by adapting and implementing proven Columbus and Microsoft-based solution sets for immediate business impact. Founded in 1989 Co-workers Over 200 in the UK, and 2000 worldwide. Business Central & Local Business Areas Reading, Anywhere(UK) Microsoft Dynamics Business Central Principal Consultant Opportunity to work with an expanding portfolio of solutions with a focus on helping our customers across different industries to digitally transform their business. Loading application form Already working at Columbus Global (UK)? Let's recruit together and find your next colleague.
May 18, 2024
Full time
Business Central & Local Business Areas Reading, Anywhere(UK) Microsoft Dynamics Business Central Principal Consultant Opportunity to work with an expanding portfolio of solutions with a focus on helping our customers across different industries to digitally transform their business. Job Title: Microsoft Dynamics Business CentralPrincipal Consultant Location: Home-basedwith travel to client site or Columbus offices as required Salary: Negotiable (We aim to improve your current package) Bonus: Yes Holiday: 25 Days, Plus Bank Holidays (Increasing with Service), Medical Insurance: Yes (terms apply) and Cashback Plan Hours: Full time (36.5 hpw) Travel/Expenses: A car is required for travel to client sites -expensed at 45p per mile from home address (excluding travel to any ColumbusOffice within 35mi) Business Centralteam At Columbus, we value collaboration, trust-building, curiosity and deliveringcustomer success. By joining our Business Central team, you will have the opportunity to contribute to these values while continuously developing your skills and knowledge. Right from day one, you're welcomed into a team of supportive and friendly colleagues, who share the same enthusiasm to deliver customer success . So get ready for a journey filled with diverse projects , each bringing a new challenge, a fresh team to collaborate with, and innovative functionalities to master. The growth opportunities are endless , allowing you to connect with colleagues from around the world, and fostering a truly global perspective. The role of Microsoft Dynamics Business Central Principal Consultant Join us as a Principal Consultant, where your role is pivotal in orchestrating seamless customer experiences within Microsoft Business Central, from acceptance testing to empowering key users through insightful training. You'll be the beacon that identifies new opportunities and upholds knowledge of Dynamics Business Central, ISV apps and the power platform. Travel and Hybrid Working We have an environment that gives you the flexibility to achieve an effective work-life balance. To maintain our collaborative approach, all team meetings take place face-to-face in our offices wherever possible. We continue to offer our customers onsite consultancy time if requested, so flexibility around UK travel and overnight stays is expected dependent on the project requirements. Onsite time is planned ahead of time, within 2-week blocks so you know well in advance where you will be working. We ask that those in customer-facing roles aim to come into the office at least once a month, these visits are usually coordinated within each team - but you can work from a Columbus office or any Cubo officeregularly if you prefer, whichever suits you. About You (The Essentials) Skilled experience within Microsoft Dynamics Business Central, with expert knowledge in at least 3 of the functional areas, Finance Management, Trade & Inventory, Service Management, Manufacturing andProjects (Jobs) Curious, looking to challenge the status quo and improve Experience in implementing Microsoft Power Platform components Collaborates well with both internal and external colleagues Committed to personal development and becoming a Trusted Advisor in your field. Full driver'slicence and access to vehicle Diversity and Inclusion are close to our H.E.A.R.T! By joining our team, you will be part of a supportive network that values your voice, respects your ideas, and promotes a healthy work-life balance. We are committed to cultivating an inclusive workplace culture that celebrates and supports career growth and advancement, and we aim to get the whole company together twice a year for our company day. We provide equal opportunities for everyone, ensuring a level playing field for all candidates. We actively encourage applications candidates from all backgrounds to apply for positions across our organisation, in return you can expect us to H elp you grow. E mpower you. A ppreciate you. R espect you, and your T eam. What we can offer You will be a part of both a local and global team, where you not only share knowledge but also a laugh or two. We value our employees and leave room for flexibility so that you can enjoy a work-life balance. As a Columbian you will get;- 25 Days Annual Leave (Increasing with Service) Columbus Benefits Hub - Discounts on Tickets, Shopping, Car leasing, Holidays, Food and More Enhanced Maternity Pay Access to Free Training Courses Delivered by Columbus Academy Free Microsoft Certifications and access to Microsoft Learn Modern Airconditioned Office Spaces fully managed by Cubo (multiple UK locations) Free Barista Coffee and hot drinks made in-house Free Beer and Fizz every day (2 - 5pm) Casual Dress-code in our Offices Life Assurance x4 Salary Cycle-to-Work Scheme £2,500 payment for successful candidate referrals Plus many many more (check out our careers pages for details) Company Awards & Recognition Bi-annual Company Special Recognition Awards with prizes! Give a thumbs up through Columbus Cheers. Employee of the year and Employees Employee of the year. Long Service Awards Employee Wellbeing Program (terms apply) Vitality Medical Insurance Westfield Health Cash plan (includes an Employee Assistance Lines), Mental health first aiders Suggestions Boxes Next Steps If this sounds like the role for you, then please drop a copy of your CV over today via our website and "Apply for this job" or CV not up to date? then apply using your LinkedIn profile in seconds. You may also be prompted to "Connect with us", but please don't worry if you don't have the time, it does not impact your application. STAY CURIOUS , COLLABORATE , BUILD TRUST , and DELIVER CUSTOMER SUCCESS Suitable for candidates working with/as: Senior Consultant, BC Consultant, Principal BC Consultant Gold Partner and Inner Circle As a Microsoft Gold Partner for over 20 years, Columbus have access a range of market-leading resources, training and certifications. As well as a host of awards, Columbus have twice been named partner of the year by Microsoft. As Microsoft Inner Circle members, Columbus have been recognised as part of an elite category of partners. This honour is only awarded to the very best in the industry for thought leadership, innovation and dedication, with Inner Circle partners representing only the Top 1% of the Microsoft ecosystem. Contact Alex Randle Talent Acquisition & Employer Branding Specialist-Global Functions We've been helping businesses digitally transform, maximise their assets and futureproof their operations for over 30 years. With deep industry expertise we know how to make our clients more successful by adapting and implementing proven Columbus and Microsoft-based solution sets for immediate business impact. Founded in 1989 Co-workers Over 200 in the UK, and 2000 worldwide. Business Central & Local Business Areas Reading, Anywhere(UK) Microsoft Dynamics Business Central Principal Consultant Opportunity to work with an expanding portfolio of solutions with a focus on helping our customers across different industries to digitally transform their business. Loading application form Already working at Columbus Global (UK)? Let's recruit together and find your next colleague.
Account Director, Senior Account Director Apply Now Account Director, Senior Account Director at OLIVER London, United Kingdom Welcome to Oliver Agency, where creativity meets innovation, and every idea has the potential to transform the landscape of marketing. As a leading force in the industry, we're on the lookout for passionate individuals who are ready to deliver some of the most creative projects, push boundaries, challenge the status quo, and drive unparalleled results for our clients. If you thrive in a dynamic environment where collaboration and creativity reign supreme, then join us in shaping the future of advertising at Oliver Agency. If you are an Account Director or Senior Account Director, we want to hear from you. WHAT YOU WILL BE DOING Work in true collaboration with our clients and be responsible for brand guardianship on their projects to ensure that the client experience is as positive as possible. Take financial control of accounts, including profitability, accuracy of forecasting, late payment , as well as fee negotiation, providing regular and timely reports to the Senior Account Director. Own the execution of projects, run rates and client satisfaction through catchups with job owners and the weekly account/project management WIP. Accountable for the delivery of growth targets for the account. Act as an e scalation point if client or internal SLA's and processes are not adhered to, or where there are process gaps. Ensure that these are captured along with a suggestion for improvement, and work with the BD, Head of Operations or relevant department lead to rectify this. Negotiate to create win-win compromises with your client on behalf of your team members where needed. Identify new business opportunities through relationships, introducing OLIVER capabilities where appropriate . WHAT GOOD LOOKS LIKE Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships. Excellent account leadership skills with a developed financial and commercial acumen, creative judgment, strategic thinking, talent management and business growth A proven track record of commercial growth across new and existing business First-rate communication skills, with the ability to be articulate in person and in writing. Strong presentation skills with an innate ability to build rapport. The ability to manage and develop junior team members. A clear understanding of all IIG group products and how to utilise this knowledge to the accounts' advantage. Understanding of how to integrate with a client-side team whilst maintaining a top-tier agency service. Highly creative with the ability to generate ideas and practically contribute to studio output. Proficient in Microsoft Office and other related software . Be the change! You prioritise environmental responsibility, social equity, and economic viability and how that translates into your day-to-day role. OUR COMPANY Lots of agencies say they're different. OLIVER is. OLIVER believes that agencies work better inside a brand's organisation; delivering more effective work at the speed required to drive modern businesses forward. Using our unique Inside Intelligence methodology, we build specialist, dedicated in-house agencies that collaborate with clients to form better marketing solutions. Established in 2004, our model is now driven by over 5000 people, working across more than 200 in-house agencies globally. Clients include The Guardian, Unilever, Barclaycard, PepsiCo, AXA, The AA, Adidas, BMW, Post Office, and 3M. OLIVER is part of the Inside Ideas Group (IIG), which also includes a global content agency to Adjust your Set, design, experience, and engineering company DARE and property marketing specialists Aylesworth Fleming. OUR VALUES We are a company built on our values, we have given you a brief overview below but would love to tell you more. Be Ambitious to succeed Be Imaginative to push the boundaries of what's possible Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results-focused to exceed expectations Be actively pro-inclusive and anti-racist across our community, clients and creations We've set ambitious, market-leading environmental and social goals around sustainability at OLIVER. We have committed to be net zero by 2030 and take far-reaching action on DE&I in the sector. We expect everyone to contribute to our mission, embedding sustainability into every department and through every stage of the project lifecycle. Inside Ideas Group and its affiliates are equal opportunity employers committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All suitable applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodiversity, disability status, or any other characteristic protected by local laws. What are your salary expectations (gross, per annum)? Which type of media have you worked across? Above the line Below the line Integrated Digital Social CRM Other Which of these industries do you have specific experience in? Automotive Financial Services Agriculture Retail Healthcare Pharmaceuticals Telecommunication Fashion Beauty FMCG Government Professional Services Food and Beverage Tech Sports Manufacturing Property Legal Media and Publications Tobacco Betting Other Are you opposed to working for any of these industries? Automotive Financial Services Agriculture Retail Healthcare Pharmaceuticals Telecommunication Fashion Beauty FMCG Government Professional Services Food and Beverage Tech Sports Manufacturing Property Legal Media and Publications Tobacco Betting Other How did you hear about this job? If you are selected for interview is there anything we should take in to consideration? Please say yes or no as to whether you have worked for the following agencies in the last 7 years, Inside Ideas Group, Aylesworth Fleming, MORE, OLIVER UK, Dare or Adjust Your Set Do you have the legal right to work in the UK? If you are an EU citizen who is already working & living in the UK, please can you confirm if you have applied for your Settled or Pre-settled status and which you hold? Settled Pre-settled n/a Point of Data Transfer When you apply to a job on this site, the personal data contained in your application will be collected by OLIVER ("Controller") which is located at 151 Rosebery Avenue, EC1R 4 AB and can be contacted by emailing or Adjust Your Set ("Controller") which is located at 151 Rosebery Avenue, EC1R 4 AB and can be contacted by emailing or DARE("Controller") which is located at 151 Rosebery Avenue, EC1R 4 AB and can be contacted by emailing or Aylesworth Fleming ("Controller") which is located at 151 Rosebery Avenue, EC1R 4 AB and can be contacted by emailing ("Controller"). Your personal data will be processed for the purposes of managing Controller's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller's behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority. Acknowledge/Confirm
May 18, 2024
Full time
Account Director, Senior Account Director Apply Now Account Director, Senior Account Director at OLIVER London, United Kingdom Welcome to Oliver Agency, where creativity meets innovation, and every idea has the potential to transform the landscape of marketing. As a leading force in the industry, we're on the lookout for passionate individuals who are ready to deliver some of the most creative projects, push boundaries, challenge the status quo, and drive unparalleled results for our clients. If you thrive in a dynamic environment where collaboration and creativity reign supreme, then join us in shaping the future of advertising at Oliver Agency. If you are an Account Director or Senior Account Director, we want to hear from you. WHAT YOU WILL BE DOING Work in true collaboration with our clients and be responsible for brand guardianship on their projects to ensure that the client experience is as positive as possible. Take financial control of accounts, including profitability, accuracy of forecasting, late payment , as well as fee negotiation, providing regular and timely reports to the Senior Account Director. Own the execution of projects, run rates and client satisfaction through catchups with job owners and the weekly account/project management WIP. Accountable for the delivery of growth targets for the account. Act as an e scalation point if client or internal SLA's and processes are not adhered to, or where there are process gaps. Ensure that these are captured along with a suggestion for improvement, and work with the BD, Head of Operations or relevant department lead to rectify this. Negotiate to create win-win compromises with your client on behalf of your team members where needed. Identify new business opportunities through relationships, introducing OLIVER capabilities where appropriate . WHAT GOOD LOOKS LIKE Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships. Excellent account leadership skills with a developed financial and commercial acumen, creative judgment, strategic thinking, talent management and business growth A proven track record of commercial growth across new and existing business First-rate communication skills, with the ability to be articulate in person and in writing. Strong presentation skills with an innate ability to build rapport. The ability to manage and develop junior team members. A clear understanding of all IIG group products and how to utilise this knowledge to the accounts' advantage. Understanding of how to integrate with a client-side team whilst maintaining a top-tier agency service. Highly creative with the ability to generate ideas and practically contribute to studio output. Proficient in Microsoft Office and other related software . Be the change! You prioritise environmental responsibility, social equity, and economic viability and how that translates into your day-to-day role. OUR COMPANY Lots of agencies say they're different. OLIVER is. OLIVER believes that agencies work better inside a brand's organisation; delivering more effective work at the speed required to drive modern businesses forward. Using our unique Inside Intelligence methodology, we build specialist, dedicated in-house agencies that collaborate with clients to form better marketing solutions. Established in 2004, our model is now driven by over 5000 people, working across more than 200 in-house agencies globally. Clients include The Guardian, Unilever, Barclaycard, PepsiCo, AXA, The AA, Adidas, BMW, Post Office, and 3M. OLIVER is part of the Inside Ideas Group (IIG), which also includes a global content agency to Adjust your Set, design, experience, and engineering company DARE and property marketing specialists Aylesworth Fleming. OUR VALUES We are a company built on our values, we have given you a brief overview below but would love to tell you more. Be Ambitious to succeed Be Imaginative to push the boundaries of what's possible Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results-focused to exceed expectations Be actively pro-inclusive and anti-racist across our community, clients and creations We've set ambitious, market-leading environmental and social goals around sustainability at OLIVER. We have committed to be net zero by 2030 and take far-reaching action on DE&I in the sector. We expect everyone to contribute to our mission, embedding sustainability into every department and through every stage of the project lifecycle. Inside Ideas Group and its affiliates are equal opportunity employers committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All suitable applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodiversity, disability status, or any other characteristic protected by local laws. What are your salary expectations (gross, per annum)? Which type of media have you worked across? Above the line Below the line Integrated Digital Social CRM Other Which of these industries do you have specific experience in? Automotive Financial Services Agriculture Retail Healthcare Pharmaceuticals Telecommunication Fashion Beauty FMCG Government Professional Services Food and Beverage Tech Sports Manufacturing Property Legal Media and Publications Tobacco Betting Other Are you opposed to working for any of these industries? Automotive Financial Services Agriculture Retail Healthcare Pharmaceuticals Telecommunication Fashion Beauty FMCG Government Professional Services Food and Beverage Tech Sports Manufacturing Property Legal Media and Publications Tobacco Betting Other How did you hear about this job? If you are selected for interview is there anything we should take in to consideration? Please say yes or no as to whether you have worked for the following agencies in the last 7 years, Inside Ideas Group, Aylesworth Fleming, MORE, OLIVER UK, Dare or Adjust Your Set Do you have the legal right to work in the UK? If you are an EU citizen who is already working & living in the UK, please can you confirm if you have applied for your Settled or Pre-settled status and which you hold? Settled Pre-settled n/a Point of Data Transfer When you apply to a job on this site, the personal data contained in your application will be collected by OLIVER ("Controller") which is located at 151 Rosebery Avenue, EC1R 4 AB and can be contacted by emailing or Adjust Your Set ("Controller") which is located at 151 Rosebery Avenue, EC1R 4 AB and can be contacted by emailing or DARE("Controller") which is located at 151 Rosebery Avenue, EC1R 4 AB and can be contacted by emailing or Aylesworth Fleming ("Controller") which is located at 151 Rosebery Avenue, EC1R 4 AB and can be contacted by emailing ("Controller"). Your personal data will be processed for the purposes of managing Controller's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller's behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority. Acknowledge/Confirm
ROLE OVERVIEW Croud is a digital marketing agency with a unique business model , recently named Sunday Times Best Place to Work 2023 . We are a highly successful, continually fast-growing agency with ambitious plans for the future. We have a unique agency operating model, which makes things different and exciting; and a brilliant, positive culture. It's a fantastic place to work. We are investing in building products that utilise marketing data to drive unrivalled client performance, as a strategic priority. The role sits in the Tools & Automation tea m, alongside our Data Engineering and Platform teams , and reports to the Head of Automation. An example of a tool is: Unity - which brings together a variety of data sources, intelligence handlers and bidding functions that enable SEO and paid search teams to plan activities for the same client more effectively and to improve marketing performance. The right hire will share Croud's values: Passion: loving what you do and being driven to excel with each new project Imagination: meeting challenges creatively and ready to try new ideas Integrity: accountable and always excellent to one another The role of the Senior Software Engineer, in Croud's Tools team, will l ead on developing internal tools to unlock further client revenue potential , supporting the productionisation of solutions and embedding strong engineering practices in Croud . RESPONSIBILITIES Lead on the technical development of client-facing/revenue-driving tools Work with Head of Automation, Head of Data Engineering and other relevant stakeholders to translate the vision on tool ideas into a technical development roadmap. This entails solution design, as well as the planning of MVPs, features, dependencies, infrastructure/environment setup, testing plans, QA, monitoring & logging, maintenance plans, etc. Manage the maintenance and update/upgrade of deployed tools: CI/CD, parity with changing user requirements, technical updates (e.g. changes in third-party APIs), bug fixes, etc Contribute towards the improvement of tools e.g. new features and upgrades Embed best engineering practices across the company so that engineering services are delivered to a consistent quality across clients, offices, in a compliant manner and cost-effectively Further the growth of software engineering capability: As the team - under the postholder's leadership - begins to showcase the business value tools bring to the business, we want to grow the software engineering arm of the team. Communicate the operation and results of these solutions to internal teams and clients to get feedback and ensure work is delivered per expectations. The Senior Software Engineer is accountable for the successful and efficient development of Croud's client-facing/revenue-driving tools. Key performance indicators include the timeliness with which tools/solutions are delivered, their usage, business value it creates (e.g. additional client revenue), internal (and external where appropriate) client satisfaction, and quality of work (whether the solution is fit for purpose and to the required standard). Croud operates a hybrid working model with a minimum of 3 days a week based in our London office and the remaining days from home if you wish. PERSON SPECIFICATION Essential: Excellent Python programming skills Proficient Javascript and SQL Strong applications/system design, deployment and maintenance experience on cloud computing platforms, Google Cloud Platform being highly desirable Demonstrable ability to craft maintainable, scalable code, TDD, SOLID software engineering principles Thorough understanding of software engineering and secure development best practices Strong CI/CD experience, Github Actions being highly desirable Productionising software applications, experience with Docker Familiarity with front end technologies, and the ability to develop and maintain user interfaces, mainly for internal applications (using open source frameworks like Flask, Django, Streamlit would be sufficient in many cases) An ability to communicate clearly and effectively about technical topics with very varied types of stakeholders, from client CMOs to software engineers Highly Desirable: Experience with Google BigQuery Experience with infrastructure automation, Terraform Experience with Data Build Tool (dbt) Google Cloud Certifications COMPANY BENEFITS Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! On completion of the three month probation period every employee is eligible for the benefits listed on our careers site which include: 25 days holiday a year Discretionary annual performance based incentive Sale commission Recruitment referrals bonus Health & Wellbeing contribution Ride to Work scheme Railcard Season Ticket loan Home office chair and home office screen Free fruit, breakfast cereals, snacks and tea & coffee in the office Enhanced maternity and paternity package Life insurance and income protection Medical Cash Plan Pension LinkedIn Learning and access to Croud Campus (our bespoke learning and development platform) Peer to peer recognition scheme 'bonusly' Team off-sites/regular socials Year-round holiday parties Flexible working options Day to make a difference Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role.
May 18, 2024
Full time
ROLE OVERVIEW Croud is a digital marketing agency with a unique business model , recently named Sunday Times Best Place to Work 2023 . We are a highly successful, continually fast-growing agency with ambitious plans for the future. We have a unique agency operating model, which makes things different and exciting; and a brilliant, positive culture. It's a fantastic place to work. We are investing in building products that utilise marketing data to drive unrivalled client performance, as a strategic priority. The role sits in the Tools & Automation tea m, alongside our Data Engineering and Platform teams , and reports to the Head of Automation. An example of a tool is: Unity - which brings together a variety of data sources, intelligence handlers and bidding functions that enable SEO and paid search teams to plan activities for the same client more effectively and to improve marketing performance. The right hire will share Croud's values: Passion: loving what you do and being driven to excel with each new project Imagination: meeting challenges creatively and ready to try new ideas Integrity: accountable and always excellent to one another The role of the Senior Software Engineer, in Croud's Tools team, will l ead on developing internal tools to unlock further client revenue potential , supporting the productionisation of solutions and embedding strong engineering practices in Croud . RESPONSIBILITIES Lead on the technical development of client-facing/revenue-driving tools Work with Head of Automation, Head of Data Engineering and other relevant stakeholders to translate the vision on tool ideas into a technical development roadmap. This entails solution design, as well as the planning of MVPs, features, dependencies, infrastructure/environment setup, testing plans, QA, monitoring & logging, maintenance plans, etc. Manage the maintenance and update/upgrade of deployed tools: CI/CD, parity with changing user requirements, technical updates (e.g. changes in third-party APIs), bug fixes, etc Contribute towards the improvement of tools e.g. new features and upgrades Embed best engineering practices across the company so that engineering services are delivered to a consistent quality across clients, offices, in a compliant manner and cost-effectively Further the growth of software engineering capability: As the team - under the postholder's leadership - begins to showcase the business value tools bring to the business, we want to grow the software engineering arm of the team. Communicate the operation and results of these solutions to internal teams and clients to get feedback and ensure work is delivered per expectations. The Senior Software Engineer is accountable for the successful and efficient development of Croud's client-facing/revenue-driving tools. Key performance indicators include the timeliness with which tools/solutions are delivered, their usage, business value it creates (e.g. additional client revenue), internal (and external where appropriate) client satisfaction, and quality of work (whether the solution is fit for purpose and to the required standard). Croud operates a hybrid working model with a minimum of 3 days a week based in our London office and the remaining days from home if you wish. PERSON SPECIFICATION Essential: Excellent Python programming skills Proficient Javascript and SQL Strong applications/system design, deployment and maintenance experience on cloud computing platforms, Google Cloud Platform being highly desirable Demonstrable ability to craft maintainable, scalable code, TDD, SOLID software engineering principles Thorough understanding of software engineering and secure development best practices Strong CI/CD experience, Github Actions being highly desirable Productionising software applications, experience with Docker Familiarity with front end technologies, and the ability to develop and maintain user interfaces, mainly for internal applications (using open source frameworks like Flask, Django, Streamlit would be sufficient in many cases) An ability to communicate clearly and effectively about technical topics with very varied types of stakeholders, from client CMOs to software engineers Highly Desirable: Experience with Google BigQuery Experience with infrastructure automation, Terraform Experience with Data Build Tool (dbt) Google Cloud Certifications COMPANY BENEFITS Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! On completion of the three month probation period every employee is eligible for the benefits listed on our careers site which include: 25 days holiday a year Discretionary annual performance based incentive Sale commission Recruitment referrals bonus Health & Wellbeing contribution Ride to Work scheme Railcard Season Ticket loan Home office chair and home office screen Free fruit, breakfast cereals, snacks and tea & coffee in the office Enhanced maternity and paternity package Life insurance and income protection Medical Cash Plan Pension LinkedIn Learning and access to Croud Campus (our bespoke learning and development platform) Peer to peer recognition scheme 'bonusly' Team off-sites/regular socials Year-round holiday parties Flexible working options Day to make a difference Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role.