About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Apr 16, 2024
Full time
About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
About us Hello, we are Red Engine, the team behind the award-winning global brands Flight Club and Electric Shuffle. We're obsessed with disrupting the hospitality industry by creating and delivering the best possible experience - across all venues, products and brands. Our central team covers the full spectrum of skills needed to bring each concept to life – from design to marketing, sales to interior design, people and training, to finance, gaming and HR and everything in between. We’re not just a team of people, we are dreamers, artists, rocket scientists, content curators, forward thinkers and the industry’s finest.
With a total of 15 incredible venues throughout the UK, we have ambitious plans, never standing still, we are passionate about developing new and exciting products, which means we’re always growing and looking for passionate people to join the family.
The Role
As an IT Manager, you will be working in the Red Engine Technology team, managing the supply and support of infrastructure services and IT support to our UK and International Flight Club and Electric Shuffle venues and Head offices.
Our technology is pivotal to the success of the business. The role requires a positive, dedicated individual who will be a proud ambassador of the Red Engine, Flight Club and Electric Shuffle brands.
Reporting to the Head of IT, and working alongside the Technical Support Manager, Integration Manager, and our Technology partners, this is an exciting opportunity in a fast paced rapidly growing business.
An important part of our work is carried out in venue in a live social environment. This requires effective communication and social skills to manage and communicate with both technical and non-technical staff.
Key Responsibilities
Ensure the provision of day to day IT support to both Head Office and our Venue teams
Provide technical IT support for projects across the business
Prioritise, manage and delegate IT support desk tickets
Maintain the relationship with our IT and technology suppliers
Manage the procurement, configuration and installation of Infrastructure and IT equipment for new venues and office locations
Own the new starter and leaver process, managing hardware and software supply and provisioning
Work with our IT partners to ensure IT Security and disaster recovery best practices are implemented and maintained, minimising the risk to the business of IT failure or compromise
Install, maintain and troubleshoot software systems required to manage and monitor our environments, alongside our IT partners.
Skills and Qualifications
Essential
At least 3 years hands-on experience implementing, administering and supporting Windows Server 2016 - 2022 environments/ Active Directory / Microsoft 365 suite / Azure / SharePoint / Microsoft Teams in a 3rd line capacity.
At least 5 years experience supporting Windows and Mac end user devices, both deskside and remotely.
At least 3 years configuring switching, Firewalls and WiFi with a strong understanding of Internet Connectivity, VLANS, routing, DNS, DHCP and VPNs
Experience implenting and maintaining Cyber Security best practices, including MFA, Endpoint Protection and email security
Preferred
JIRA Administration and Ticket management
Experience of Macrium Site manager, and supporting Adobe Creative Suite, Sketchup, Vectorworks and other design packages.
Experience supporting Hospitality specific IT platforms such as Zonal, Fourth and Flow.
Values
To succeed, the role holder will demonstrate our values in everything they do:
Innovative: Our edge is our innovation – we stay one step ahead because we are always looking to invent and improve. We are bold, creative, pioneering and fearless. Got an idea? Share it!
Passionate: We’re not like other workplaces – there’s no need to hold back here. We’re a full throttle, high energy, total commitment bunch, and we throw everything we’ve got into giving our customers the best time possible.
Warm: We’re all about people. A fundamental part of our customer's having fun is us being welcoming, hospitable and attentive. We hold the key to their experience!
Together: We are a family. We work with each other, and we support each other; we win together, and we lose together. That means honesty, commitment and responsibility, from all of us.
Jan 23, 2024
Full time
About us Hello, we are Red Engine, the team behind the award-winning global brands Flight Club and Electric Shuffle. We're obsessed with disrupting the hospitality industry by creating and delivering the best possible experience - across all venues, products and brands. Our central team covers the full spectrum of skills needed to bring each concept to life – from design to marketing, sales to interior design, people and training, to finance, gaming and HR and everything in between. We’re not just a team of people, we are dreamers, artists, rocket scientists, content curators, forward thinkers and the industry’s finest.
With a total of 15 incredible venues throughout the UK, we have ambitious plans, never standing still, we are passionate about developing new and exciting products, which means we’re always growing and looking for passionate people to join the family.
The Role
As an IT Manager, you will be working in the Red Engine Technology team, managing the supply and support of infrastructure services and IT support to our UK and International Flight Club and Electric Shuffle venues and Head offices.
Our technology is pivotal to the success of the business. The role requires a positive, dedicated individual who will be a proud ambassador of the Red Engine, Flight Club and Electric Shuffle brands.
Reporting to the Head of IT, and working alongside the Technical Support Manager, Integration Manager, and our Technology partners, this is an exciting opportunity in a fast paced rapidly growing business.
An important part of our work is carried out in venue in a live social environment. This requires effective communication and social skills to manage and communicate with both technical and non-technical staff.
Key Responsibilities
Ensure the provision of day to day IT support to both Head Office and our Venue teams
Provide technical IT support for projects across the business
Prioritise, manage and delegate IT support desk tickets
Maintain the relationship with our IT and technology suppliers
Manage the procurement, configuration and installation of Infrastructure and IT equipment for new venues and office locations
Own the new starter and leaver process, managing hardware and software supply and provisioning
Work with our IT partners to ensure IT Security and disaster recovery best practices are implemented and maintained, minimising the risk to the business of IT failure or compromise
Install, maintain and troubleshoot software systems required to manage and monitor our environments, alongside our IT partners.
Skills and Qualifications
Essential
At least 3 years hands-on experience implementing, administering and supporting Windows Server 2016 - 2022 environments/ Active Directory / Microsoft 365 suite / Azure / SharePoint / Microsoft Teams in a 3rd line capacity.
At least 5 years experience supporting Windows and Mac end user devices, both deskside and remotely.
At least 3 years configuring switching, Firewalls and WiFi with a strong understanding of Internet Connectivity, VLANS, routing, DNS, DHCP and VPNs
Experience implenting and maintaining Cyber Security best practices, including MFA, Endpoint Protection and email security
Preferred
JIRA Administration and Ticket management
Experience of Macrium Site manager, and supporting Adobe Creative Suite, Sketchup, Vectorworks and other design packages.
Experience supporting Hospitality specific IT platforms such as Zonal, Fourth and Flow.
Values
To succeed, the role holder will demonstrate our values in everything they do:
Innovative: Our edge is our innovation – we stay one step ahead because we are always looking to invent and improve. We are bold, creative, pioneering and fearless. Got an idea? Share it!
Passionate: We’re not like other workplaces – there’s no need to hold back here. We’re a full throttle, high energy, total commitment bunch, and we throw everything we’ve got into giving our customers the best time possible.
Warm: We’re all about people. A fundamental part of our customer's having fun is us being welcoming, hospitable and attentive. We hold the key to their experience!
Together: We are a family. We work with each other, and we support each other; we win together, and we lose together. That means honesty, commitment and responsibility, from all of us.
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
Dec 20, 2023
Full time
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
The Schools of King Edward VI in Birmingham
Birmingham, UK
The mission of the King Edward VI Foundation (the “Foundation”) is to make Birmingham the best place to be educated in the UK. A progressive, influential educational charity, King Edward VI Foundation’s reputation is underpinned by a long and distinguished history. King Edward’s School was established in 1552 by King Edward VI, part of the early growth of secular education in England. In the late 19th century, our five grammar schools and King Edward VI High School for Girls were an early step in extending secondary education for girls and boys.
The 21st century has brought the formation of the King Edward VI Academy Trust, a means of expanding from our original five grammar schools to a current family of eleven academies and two independent schools. Six of the academies are selective; five are comprehensive, some serving Birmingham’s most deprived communities. To serve the city’s children, we recognise that we need to provide a diverse range of schools: independent as well as Academies, selective and also comprehensive. And we believe that those schools need to be accessible to all, regardless of ethnic, religious and social background.
The further development of digital practices and use of technology is integral to the above, and the purpose of this role is to nurture and support this development via the organisation’s Single Central Enterprise Platform (SCEP), among other priorities. The SCEP, running on Microsoft 365, provides a solution to the organisation for collaboration and communication.
We are looking to appoint a well-qualified, experienced and highly motivated individual to join the central Digital and Technology team and fulfil this critical position to manage the organisation’s Single Central Enterprise Platform (SCEP), running on Microsoft 365.
Our schools have achieved great things by managing their individual digital initiatives, particularly during the pandemic. Now it is time for all parts of the organisation to work collectively in advancing and joining up its digital infrastructure and thereby contributing to the Foundation’s work towards achieving its objectives and realising its mission.
The person appointed will have extensive knowledge of using and configuring the latest M365 technologies in addition to managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook and more. Experience of working in an educational environment is desirable. The person appointed must be committed to promoting and safeguarding the welfare of the students at the school.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Principal responsibilities and duties
Be the central point of contact for all matters relating the Microsoft 365 Single Central Enterprise Platform (SCEP).
Be responsible for Exchange, End point manager, SharePoint online, Power Apps, Power Automate, Intune, O365 security compliance, DLP.
Monitor M365 and react accordingly to any data or cyber-security concerns.
Be responsible for ensuring that administrative rights of users are monitored and controlled appropriately.
Ensure effective change controls are implemented to allow the multiple organisations of the organisation to co-exist within a shared environment.
Responsibility for ensuring that the organisation’s email protection solutions are monitored and that any held/delayed emails are released within a timely manner.
The backup of M365 is automated using an external solution, however the post holder will be responsible for monitoring this service to assure compliance and disaster recovery readiness in the event of a critical incident.
Create policy documents for consumption across the organisation.
Ensure that the M365 SCEP meets and maintains compliance with the DfE’s Digital and Technology standards for schools and colleges.
Work closely and collaboratively with our schools, in particular the school-based technical leads to ensure the M365 SCEP meets operational needs.
Provide additional capacity to the Digital and Technology team with migrating schools to the M365 SCEP on an ad-hoc basis to
Work or support any work undertaken with any third-parties as required to deliver the responsibilities listed above.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
General responsibilities and duties
To develop a clear understanding of the Foundation’s vision, mission and strategic aims and to actively support these.
To remain up to date with the Foundation’s policies, procedures and code of conduct and always uphold these.
To remain committed to the safeguarding of all of our students.
To identify and undertake relevant training to enable continuing professional development, where resources allow.
To prepare for and proactively engage in the performance review cycle with your line manager.
To attend appropriate internal and external meetings, as directed by your line manager.
To undertake such other duties as are agreed as being in keeping with the general nature of the job and its grade.
The successful candidate will be required to fulfil an enhanced DBS check.
This job description reflects the current requirements of the post. As duties and responsibilities change and develop due to changes in organisational and other circumstances, so the actual duties and responsibilities will vary from the particulars of this job description. Job descriptions will be updated or amended from time to time to reflect such changes.
Person Specification
Knowledge and experience
Essential
Extensive knowledge of using and configuring latest M365 technologies
Experience and knowledge of managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook
Experience of managing organisation wide IT projects and engaging with key stakeholders with the aim of standardisation, unification and simplification
Experience of contributing to a process improvement or change project
Experience of managing contracts with suppliers
Knowledge of infrastructure, software solutions, Microsoft Server technologies, networking, security and storage systems
Demonstrable experience of working in an IT /technical management environment within an educational organisational setting
Desirable
Education sector experience
Prior experience of working within a similar role
Practical experience of cloud migrations
Experience with wider infrastructure technologies
Skilled at providing training and support
Qualifications
Essential
University degree in computing or related or equivalent work experience
Desirable
Current and relevant Microsoft Certification
Competencies & Skills
Essential
Demonstrable experience of supporting a shared M365 environment
Technical IT skills
Strong communication skills
Strong attention to detail
Demonstrates a strong commitment to providing excellent customer service
Task delivery, accuracy, detail and completion
Good project management skills; systematic approach to problem solving
Demonstrable good written and verbal communication skills
Ability to work well under pressure
Strong ability to work as a part of a team
Aptitude and attitude appropriate for development within the role.
Ability to deliver quality support and to deliver at pace
Flexible and proactive (ability to drive change)
Ability to influence and persuade others
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
Desirable
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
A full job description and an application pack for this post, can be found at: https://www.schoolsofkingedwardvi.co.uk/foundation/job-opportunities/
Jun 23, 2023
Full time
The mission of the King Edward VI Foundation (the “Foundation”) is to make Birmingham the best place to be educated in the UK. A progressive, influential educational charity, King Edward VI Foundation’s reputation is underpinned by a long and distinguished history. King Edward’s School was established in 1552 by King Edward VI, part of the early growth of secular education in England. In the late 19th century, our five grammar schools and King Edward VI High School for Girls were an early step in extending secondary education for girls and boys.
The 21st century has brought the formation of the King Edward VI Academy Trust, a means of expanding from our original five grammar schools to a current family of eleven academies and two independent schools. Six of the academies are selective; five are comprehensive, some serving Birmingham’s most deprived communities. To serve the city’s children, we recognise that we need to provide a diverse range of schools: independent as well as Academies, selective and also comprehensive. And we believe that those schools need to be accessible to all, regardless of ethnic, religious and social background.
The further development of digital practices and use of technology is integral to the above, and the purpose of this role is to nurture and support this development via the organisation’s Single Central Enterprise Platform (SCEP), among other priorities. The SCEP, running on Microsoft 365, provides a solution to the organisation for collaboration and communication.
We are looking to appoint a well-qualified, experienced and highly motivated individual to join the central Digital and Technology team and fulfil this critical position to manage the organisation’s Single Central Enterprise Platform (SCEP), running on Microsoft 365.
Our schools have achieved great things by managing their individual digital initiatives, particularly during the pandemic. Now it is time for all parts of the organisation to work collectively in advancing and joining up its digital infrastructure and thereby contributing to the Foundation’s work towards achieving its objectives and realising its mission.
The person appointed will have extensive knowledge of using and configuring the latest M365 technologies in addition to managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook and more. Experience of working in an educational environment is desirable. The person appointed must be committed to promoting and safeguarding the welfare of the students at the school.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Principal responsibilities and duties
Be the central point of contact for all matters relating the Microsoft 365 Single Central Enterprise Platform (SCEP).
Be responsible for Exchange, End point manager, SharePoint online, Power Apps, Power Automate, Intune, O365 security compliance, DLP.
Monitor M365 and react accordingly to any data or cyber-security concerns.
Be responsible for ensuring that administrative rights of users are monitored and controlled appropriately.
Ensure effective change controls are implemented to allow the multiple organisations of the organisation to co-exist within a shared environment.
Responsibility for ensuring that the organisation’s email protection solutions are monitored and that any held/delayed emails are released within a timely manner.
The backup of M365 is automated using an external solution, however the post holder will be responsible for monitoring this service to assure compliance and disaster recovery readiness in the event of a critical incident.
Create policy documents for consumption across the organisation.
Ensure that the M365 SCEP meets and maintains compliance with the DfE’s Digital and Technology standards for schools and colleges.
Work closely and collaboratively with our schools, in particular the school-based technical leads to ensure the M365 SCEP meets operational needs.
Provide additional capacity to the Digital and Technology team with migrating schools to the M365 SCEP on an ad-hoc basis to
Work or support any work undertaken with any third-parties as required to deliver the responsibilities listed above.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
General responsibilities and duties
To develop a clear understanding of the Foundation’s vision, mission and strategic aims and to actively support these.
To remain up to date with the Foundation’s policies, procedures and code of conduct and always uphold these.
To remain committed to the safeguarding of all of our students.
To identify and undertake relevant training to enable continuing professional development, where resources allow.
To prepare for and proactively engage in the performance review cycle with your line manager.
To attend appropriate internal and external meetings, as directed by your line manager.
To undertake such other duties as are agreed as being in keeping with the general nature of the job and its grade.
The successful candidate will be required to fulfil an enhanced DBS check.
This job description reflects the current requirements of the post. As duties and responsibilities change and develop due to changes in organisational and other circumstances, so the actual duties and responsibilities will vary from the particulars of this job description. Job descriptions will be updated or amended from time to time to reflect such changes.
Person Specification
Knowledge and experience
Essential
Extensive knowledge of using and configuring latest M365 technologies
Experience and knowledge of managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook
Experience of managing organisation wide IT projects and engaging with key stakeholders with the aim of standardisation, unification and simplification
Experience of contributing to a process improvement or change project
Experience of managing contracts with suppliers
Knowledge of infrastructure, software solutions, Microsoft Server technologies, networking, security and storage systems
Demonstrable experience of working in an IT /technical management environment within an educational organisational setting
Desirable
Education sector experience
Prior experience of working within a similar role
Practical experience of cloud migrations
Experience with wider infrastructure technologies
Skilled at providing training and support
Qualifications
Essential
University degree in computing or related or equivalent work experience
Desirable
Current and relevant Microsoft Certification
Competencies & Skills
Essential
Demonstrable experience of supporting a shared M365 environment
Technical IT skills
Strong communication skills
Strong attention to detail
Demonstrates a strong commitment to providing excellent customer service
Task delivery, accuracy, detail and completion
Good project management skills; systematic approach to problem solving
Demonstrable good written and verbal communication skills
Ability to work well under pressure
Strong ability to work as a part of a team
Aptitude and attitude appropriate for development within the role.
Ability to deliver quality support and to deliver at pace
Flexible and proactive (ability to drive change)
Ability to influence and persuade others
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
Desirable
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
A full job description and an application pack for this post, can be found at: https://www.schoolsofkingedwardvi.co.uk/foundation/job-opportunities/
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Jun 05, 2023
Full time
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Our client is looking for an IT support analyst to join their small London based team.
This is a full-time permanent role that is predominantly based in the London office in the West End. It is a varied role that spreads across all Level 1 and Level 2 support and extends into Level 3 support for some systems.
The role involves:
IT systems administration and maintenance
Troubleshooting IT problems
IT security investigations
Data Backups
Generation of regular IT system performance and activity reports
Device management and operating system rebuilds
IT Change management
Documentation
Training of staff in the use of IT systems
General IT support and advice/sounding board for management
Desired competencies for candidates are:
- A very high level of discipline and trustworthiness - Tertiary qualification in IT systems administration and/or networking - Minimum of 2-3 years of experience in previous IT roles - Strong analytical skills. Driven by process and identifying opportunities for process improvement - Strong interpersonal skills and an excellent standard of both written and spoken English - A deep understanding of cyber security issues - Familiarity with Microsoft Active Directory environment. Detailed knowledge of Windows 10 administration - Experience installing operating systems on laptops/desktops - A detailed understanding of TCP/IP networking. Familiarity with Cisco networking to CCNA level or higher - Proficient use of Excel, Word - SQL, HTML or C# (.Net) skills are an advantage - Familiarity with Cisco security products such as Stealthwatch, ESA, WSA, ISE is an advantage - Familiarity with collaboration software such as Microsoft SharePoint, Cisco Unified Communications Manager or Cisco Meeting Server is an advantage - Familiarity with mobile device management is an advantage - Ability to work flexible hours
Mar 27, 2023
Full time
Our client is looking for an IT support analyst to join their small London based team.
This is a full-time permanent role that is predominantly based in the London office in the West End. It is a varied role that spreads across all Level 1 and Level 2 support and extends into Level 3 support for some systems.
The role involves:
IT systems administration and maintenance
Troubleshooting IT problems
IT security investigations
Data Backups
Generation of regular IT system performance and activity reports
Device management and operating system rebuilds
IT Change management
Documentation
Training of staff in the use of IT systems
General IT support and advice/sounding board for management
Desired competencies for candidates are:
- A very high level of discipline and trustworthiness - Tertiary qualification in IT systems administration and/or networking - Minimum of 2-3 years of experience in previous IT roles - Strong analytical skills. Driven by process and identifying opportunities for process improvement - Strong interpersonal skills and an excellent standard of both written and spoken English - A deep understanding of cyber security issues - Familiarity with Microsoft Active Directory environment. Detailed knowledge of Windows 10 administration - Experience installing operating systems on laptops/desktops - A detailed understanding of TCP/IP networking. Familiarity with Cisco networking to CCNA level or higher - Proficient use of Excel, Word - SQL, HTML or C# (.Net) skills are an advantage - Familiarity with Cisco security products such as Stealthwatch, ESA, WSA, ISE is an advantage - Familiarity with collaboration software such as Microsoft SharePoint, Cisco Unified Communications Manager or Cisco Meeting Server is an advantage - Familiarity with mobile device management is an advantage - Ability to work flexible hours
Senior Software Engineer - Identity Platform page is loaded Senior Software Engineer - Identity Platform Apply locations Great Britain - London time type Full time posted on Posted 2 Days Ago job requisition id R4515 Senior Software Engineer - Storage We build, we store, we scale! Our customers rely on us to keep their data safe and secure which requires a massively distributed storage system that is resilient, scalable and highly performant. We combine both proprietary and existing storage technologies in both private and public cloud, to ensure we can serve and preserve petabytes of data in a fast and durable way. Why Join Our Team? "It's an exciting time to join us as we embark on a journey to modernise how we manage petabytes of customer data in a hybrid cloud world" - Hiring Manager What You'll Do As a Senior Software Engineer in the Storage team, you will play a pivotal role in designing, developing, and maintaining scalable storage systems. Your responsibilities will include: Design and implement scalable and reliable services utilising a combination of private and public cloud (AWS) infrastructure. Continue to optimise and evolve our existing Storage services. Mentor and guide other engineers, fostering a culture of collaboration, continuous learning, and professional growth. Create and maintain comprehensive technical documentation for architectures, processes, and procedures. Provide support during critical incidents and implement preventive measures. Monitor and analyze AWS usage, providing recommendations for cost savings without compromising system performance and reliability. Craft resilient, secure, and efficient code, ensuring optimal performance and minimal downtime. What You'll Bring: Demonstratable ability to work effectively in a collaborative team environment, mentoring junior team members and contributing to a positive team culture. Demonstratable expertise in Java development, with a strong command of Java 11 and above. Proven experience in designing, developing, and optimizing backend systems for data processing at scale within AWS. In-depth knowledge and hands-on experience with foundational AWS services, such as; ALB, ECS, S3, EFS, ElastiCache, IAM, CloudWatch. Strong skills in Infrastructure as Code (IaC) tools, such as Terraform or AWS CloudFormation. Hands-on experience with Jenkins and establishing robust CI/CD pipelines. What We Bring Join our Storage team to accelerate your career journey, working with a large-scale distributed platform that underpins many of Mimecasts products. You will be immersed in a dynamic environment that recognizes and celebrates your achievements. Mimecast offers formal and on the job learning opportunities, maintains a comprehensive benefits package that helps our employees and their family members to sustain a healthy lifestyle, and importantly - working in cross functional teams to build your knowledge! We believe in 'growth that's good', we have 'a culture that cares' and we are on a 'mission that matters'. Our Hybrid Model: We provide you with the flexibility to live balanced, healthy lives through our hybrid working model that champions both collaborative teamwork and individual flexibility. Employees are expected to come to the office at least two days per week, because working together in person: Fosters a culture of collaboration, communication, performance and learning Drives innovation and creativity within and between teams Introduces employees to priorities outside of their immediate realm Ensures important interpersonal relationships and connections with one another and our community! DEI Statement Cybersecurity is a community effort. That's why we're committed to building an inclusive, diverse community that celebrates and welcomes everyone - unless they're a cybercriminal, of course. We're proud to be an Equal Opportunity and Affirmative Action Employer, and we'd encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won't affect your application. Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law. Similar Jobs (1) Senior Software Engineer - DB Services (Database Platform Team) locations Great Britain - London time type Full time posted on Posted 23 Days Ago We save companies the embarrassment of awkward data slip ups by disrupting cybercriminal activity. We think fast, go big and always demand more. We work hard, deliver - and repeat. We grow with meaningful determination. And put success well within our reach. We empower each other, live by our values, and always deliver on our purpose. We push each other to be better and expect to be pushed back. This is a community of respect. Where everyone is counted. This is The Mimecast Way. We are Mimecasters. And we are alive with purpose.
May 05, 2024
Full time
Senior Software Engineer - Identity Platform page is loaded Senior Software Engineer - Identity Platform Apply locations Great Britain - London time type Full time posted on Posted 2 Days Ago job requisition id R4515 Senior Software Engineer - Storage We build, we store, we scale! Our customers rely on us to keep their data safe and secure which requires a massively distributed storage system that is resilient, scalable and highly performant. We combine both proprietary and existing storage technologies in both private and public cloud, to ensure we can serve and preserve petabytes of data in a fast and durable way. Why Join Our Team? "It's an exciting time to join us as we embark on a journey to modernise how we manage petabytes of customer data in a hybrid cloud world" - Hiring Manager What You'll Do As a Senior Software Engineer in the Storage team, you will play a pivotal role in designing, developing, and maintaining scalable storage systems. Your responsibilities will include: Design and implement scalable and reliable services utilising a combination of private and public cloud (AWS) infrastructure. Continue to optimise and evolve our existing Storage services. Mentor and guide other engineers, fostering a culture of collaboration, continuous learning, and professional growth. Create and maintain comprehensive technical documentation for architectures, processes, and procedures. Provide support during critical incidents and implement preventive measures. Monitor and analyze AWS usage, providing recommendations for cost savings without compromising system performance and reliability. Craft resilient, secure, and efficient code, ensuring optimal performance and minimal downtime. What You'll Bring: Demonstratable ability to work effectively in a collaborative team environment, mentoring junior team members and contributing to a positive team culture. Demonstratable expertise in Java development, with a strong command of Java 11 and above. Proven experience in designing, developing, and optimizing backend systems for data processing at scale within AWS. In-depth knowledge and hands-on experience with foundational AWS services, such as; ALB, ECS, S3, EFS, ElastiCache, IAM, CloudWatch. Strong skills in Infrastructure as Code (IaC) tools, such as Terraform or AWS CloudFormation. Hands-on experience with Jenkins and establishing robust CI/CD pipelines. What We Bring Join our Storage team to accelerate your career journey, working with a large-scale distributed platform that underpins many of Mimecasts products. You will be immersed in a dynamic environment that recognizes and celebrates your achievements. Mimecast offers formal and on the job learning opportunities, maintains a comprehensive benefits package that helps our employees and their family members to sustain a healthy lifestyle, and importantly - working in cross functional teams to build your knowledge! We believe in 'growth that's good', we have 'a culture that cares' and we are on a 'mission that matters'. Our Hybrid Model: We provide you with the flexibility to live balanced, healthy lives through our hybrid working model that champions both collaborative teamwork and individual flexibility. Employees are expected to come to the office at least two days per week, because working together in person: Fosters a culture of collaboration, communication, performance and learning Drives innovation and creativity within and between teams Introduces employees to priorities outside of their immediate realm Ensures important interpersonal relationships and connections with one another and our community! DEI Statement Cybersecurity is a community effort. That's why we're committed to building an inclusive, diverse community that celebrates and welcomes everyone - unless they're a cybercriminal, of course. We're proud to be an Equal Opportunity and Affirmative Action Employer, and we'd encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won't affect your application. Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law. Similar Jobs (1) Senior Software Engineer - DB Services (Database Platform Team) locations Great Britain - London time type Full time posted on Posted 23 Days Ago We save companies the embarrassment of awkward data slip ups by disrupting cybercriminal activity. We think fast, go big and always demand more. We work hard, deliver - and repeat. We grow with meaningful determination. And put success well within our reach. We empower each other, live by our values, and always deliver on our purpose. We push each other to be better and expect to be pushed back. This is a community of respect. Where everyone is counted. This is The Mimecast Way. We are Mimecasters. And we are alive with purpose.
3rd Line IT Support Engineer Oxfordshire / On-Site with occasional travel £40,000 - £45,000 + bonus, share scheme, private dental and medical, a generous pension and more Full Time / Permanent The Role and Company My client, a well-established professional services organisation, is looking for an experienced 3rd Line IT Support Engineer to join their small but growing in-house IT Team. The role will be a combination of both support (2nd and 3rd Line) and exciting project work working closely with the IT Manager and other IT Engineers. The role will be based just north of Oxford with very occasional travel to other offices in the UK. Responsibilities Configure and deploy infrastructure items including servers, networks, and all IT peripherals, for example: printers, scanners, mobiles devices, laptops and thin clients. Monitor and manage the IT systems using appropriate tools, and with the aid of the IT suppliers where appropriate, in order to maximise performance and uptime. Be an effective point of contact for internal IT, resolving issues or referring to 3rd parties as appropriate Support the Helpdesk Team - providing escalation to telephone support, and 1st - 3rd line support as this role is the primary escalation / cover point for the 1st/2nd line Helpdesk team. Identify areas where improvements can be made in the IT service. Take responsibility for assigned Projects and deliver them to time, cost and quality. Maintaining a high level of Cyber Security awareness and being proactive in securing our infrastructure and systems. Mentor and train other members of the Internal IT Team. Skills and Experience required Previous IT support experience, ideally 3rd line level but strong 2nd line experience is considered Good team player with flexible approach to working environment Experience with VMware virtualisation and ideally some Citrix knowledge Experience supporting and implementing Microsoft Windows Server and Microsoft SQL Supporting Microsoft Office 365 including: Email, Teams, OneDrive, SharePoint Good working knowledge of Multi-Factor Authentication Good working knowledge of networking: Firewalls, Switches, Patching and Wi-Fi Experience of supporting backup tools such as Veeam Supporting Domain Services including Active Directory and Group Policy Ability to deliver major system upgrades, complete change control and project work Good documentation skills with an eye for details and accuracy: technical change controls, user guides, business processes, standards, policies and procedures Please apply via the link or contact for more information. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
May 04, 2024
Full time
3rd Line IT Support Engineer Oxfordshire / On-Site with occasional travel £40,000 - £45,000 + bonus, share scheme, private dental and medical, a generous pension and more Full Time / Permanent The Role and Company My client, a well-established professional services organisation, is looking for an experienced 3rd Line IT Support Engineer to join their small but growing in-house IT Team. The role will be a combination of both support (2nd and 3rd Line) and exciting project work working closely with the IT Manager and other IT Engineers. The role will be based just north of Oxford with very occasional travel to other offices in the UK. Responsibilities Configure and deploy infrastructure items including servers, networks, and all IT peripherals, for example: printers, scanners, mobiles devices, laptops and thin clients. Monitor and manage the IT systems using appropriate tools, and with the aid of the IT suppliers where appropriate, in order to maximise performance and uptime. Be an effective point of contact for internal IT, resolving issues or referring to 3rd parties as appropriate Support the Helpdesk Team - providing escalation to telephone support, and 1st - 3rd line support as this role is the primary escalation / cover point for the 1st/2nd line Helpdesk team. Identify areas where improvements can be made in the IT service. Take responsibility for assigned Projects and deliver them to time, cost and quality. Maintaining a high level of Cyber Security awareness and being proactive in securing our infrastructure and systems. Mentor and train other members of the Internal IT Team. Skills and Experience required Previous IT support experience, ideally 3rd line level but strong 2nd line experience is considered Good team player with flexible approach to working environment Experience with VMware virtualisation and ideally some Citrix knowledge Experience supporting and implementing Microsoft Windows Server and Microsoft SQL Supporting Microsoft Office 365 including: Email, Teams, OneDrive, SharePoint Good working knowledge of Multi-Factor Authentication Good working knowledge of networking: Firewalls, Switches, Patching and Wi-Fi Experience of supporting backup tools such as Veeam Supporting Domain Services including Active Directory and Group Policy Ability to deliver major system upgrades, complete change control and project work Good documentation skills with an eye for details and accuracy: technical change controls, user guides, business processes, standards, policies and procedures Please apply via the link or contact for more information. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Chesterfield, Hybrid - £57,000 - 12 month Fixed-Term Contract We are looking for an experienced IT Manager to fill a crucial role within our clients team who operate within the healthcare sector. This role will be responsible for coordinating resources to deliver the highest standard of IT infrastructure service to the company and users. Key areas of responsibility include: - Providing infrastructure advice to inform strategic business planning and manage projects. - Work alongside the Director of Infrastructure to make decisions the architecture of the infrastructure environment. - Provide leadership and management in line with the company values. - Lead on all aspects Infrastructure service delivery. - Plan and manage the delivery of projects. - Act as a key point of contact for the infrastructure users and effectively communicate issues to internal and external staff. Skills required: - Previous experience within a similar role. - Experience of managing small teams. - Skills within service management in large IT environments. - Understanding of QMS systems i.e. ITIL/ISO 9001 or equivalent. - Good understanding of patching and cyber security measures applied within an enterprise environment.
May 04, 2024
Full time
Chesterfield, Hybrid - £57,000 - 12 month Fixed-Term Contract We are looking for an experienced IT Manager to fill a crucial role within our clients team who operate within the healthcare sector. This role will be responsible for coordinating resources to deliver the highest standard of IT infrastructure service to the company and users. Key areas of responsibility include: - Providing infrastructure advice to inform strategic business planning and manage projects. - Work alongside the Director of Infrastructure to make decisions the architecture of the infrastructure environment. - Provide leadership and management in line with the company values. - Lead on all aspects Infrastructure service delivery. - Plan and manage the delivery of projects. - Act as a key point of contact for the infrastructure users and effectively communicate issues to internal and external staff. Skills required: - Previous experience within a similar role. - Experience of managing small teams. - Skills within service management in large IT environments. - Understanding of QMS systems i.e. ITIL/ISO 9001 or equivalent. - Good understanding of patching and cyber security measures applied within an enterprise environment.
Job Purpose: The IT Technical Infrastructure Manager will be responsible for all Stonegate Group infrastructure (on-premises/cloud based or outsourced) and all partner performance involved in the delivery of infrastructure to our central, field-based and remote site teams. The IT Technical Infrastructure Manager will also contribute to the continual development of the most appropriate technology, capacity and resilience of Stonegate Group systems to support our business's on-going growth and ambitions. This role is based in Solihull in the West Midlands, you have to live within a commutable distance of the office. Responsibilities: Manage the day-to-day delivery of Stonegate Group infrastructure services including Hosting, Android and Apple published applications, all Azure services, Microsoft Office 365, EPOS, LAN, WAN, Security, Internet, Wi-Fi and remote access. Technical management of Stonegate Group Datacentres. Manage key suppliers involved the delivery of infrastructure services. Negotiate with suppliers and contractors for infrastructure-specific products and services. Manage and drive infrastructure projects both internally and with our suppliers. Define and manage IT Disaster Recovery Strategy for infrastructure services. Manage and monitor operational costs attributed to infrastructure. Support the IT project delivery function to ensure that new solutions proposed by the Business are fit for purpose and meet the infrastructure design and strategy. Ensure appropriate security levels on all Stonegate Group infrastructure services are maintained. Ensure all databases are supported, available and performant. Ensure all infrastructure related hardware, applications and services are patched and up to date. Providing technical leadership, coaching and line management of the infrastructure team. Responsibility for the delivery of new infrastructure and services, including Azure services. Providing clear and consistent documentation of systems configurations. Contribute to the development and maintenance of technology road maps across the IT Infrastructure in collaboration with Stonegate Group Architects and partners. Person Specification: Skills, Knowledge & Qualifications: QUALIFICATIONS: University Degree or equivalent or appropriate practical experience Significant experience working in a similar role Relevant Microsoft certifications in either Azure, Modern Workplace or Business Applications. Legacy retired MCSE qualifications may be considered subject to interview Cisco certifications CCNA, CCNP, CCIE would be highly regarded (or appropriate hands-on experience in lieu of) Wireless Design certifications would be attractive qualifications to hold Microsoft 365 certifications would be a bonus ITIL qualifications SKILLS / KNOWLEDGE: Essential Committed to continued learning and supporting the learning of others An excellent working knowledge of core networking and routing protocols including network security protocols and policies to protect against cyber threats, Active Directory, Group Policy and associated Microsoft Windows Server based networking technologies Experience in supporting enterprise wireless networks Comprehensive understanding of virtualisation technologies - VMWare and Microsoft specifically Working knowledge of modern storage technologies Excellent analytical and problem-solving capability with attention to detail Extensive Microsoft 365 experience Sound knowledge of public and private clouds with specific experience in Microsoft Azure Strong sourcing and supplier management skills Strong leadership and line management capabilities Experience of working within ITIL frameworks The ability interface between the business and technology groups The ability to prioritise, work under pressure and meet deadlines Desirable Experience of working in the retail or hospitality industry Experience of Web technologies and support Budget Control Has a flexible approach to their role What's in it for you? 25 days annual leave Annual Leave Purchase Scheme Pension Vitality Healthcare Opt in dental insurance programme Annual bonus scheme The Stonegate discount card offering discounts across our managed estate Online benefits portal offering discounts across the High Street and other retailers If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. You can contact us on .
May 04, 2024
Full time
Job Purpose: The IT Technical Infrastructure Manager will be responsible for all Stonegate Group infrastructure (on-premises/cloud based or outsourced) and all partner performance involved in the delivery of infrastructure to our central, field-based and remote site teams. The IT Technical Infrastructure Manager will also contribute to the continual development of the most appropriate technology, capacity and resilience of Stonegate Group systems to support our business's on-going growth and ambitions. This role is based in Solihull in the West Midlands, you have to live within a commutable distance of the office. Responsibilities: Manage the day-to-day delivery of Stonegate Group infrastructure services including Hosting, Android and Apple published applications, all Azure services, Microsoft Office 365, EPOS, LAN, WAN, Security, Internet, Wi-Fi and remote access. Technical management of Stonegate Group Datacentres. Manage key suppliers involved the delivery of infrastructure services. Negotiate with suppliers and contractors for infrastructure-specific products and services. Manage and drive infrastructure projects both internally and with our suppliers. Define and manage IT Disaster Recovery Strategy for infrastructure services. Manage and monitor operational costs attributed to infrastructure. Support the IT project delivery function to ensure that new solutions proposed by the Business are fit for purpose and meet the infrastructure design and strategy. Ensure appropriate security levels on all Stonegate Group infrastructure services are maintained. Ensure all databases are supported, available and performant. Ensure all infrastructure related hardware, applications and services are patched and up to date. Providing technical leadership, coaching and line management of the infrastructure team. Responsibility for the delivery of new infrastructure and services, including Azure services. Providing clear and consistent documentation of systems configurations. Contribute to the development and maintenance of technology road maps across the IT Infrastructure in collaboration with Stonegate Group Architects and partners. Person Specification: Skills, Knowledge & Qualifications: QUALIFICATIONS: University Degree or equivalent or appropriate practical experience Significant experience working in a similar role Relevant Microsoft certifications in either Azure, Modern Workplace or Business Applications. Legacy retired MCSE qualifications may be considered subject to interview Cisco certifications CCNA, CCNP, CCIE would be highly regarded (or appropriate hands-on experience in lieu of) Wireless Design certifications would be attractive qualifications to hold Microsoft 365 certifications would be a bonus ITIL qualifications SKILLS / KNOWLEDGE: Essential Committed to continued learning and supporting the learning of others An excellent working knowledge of core networking and routing protocols including network security protocols and policies to protect against cyber threats, Active Directory, Group Policy and associated Microsoft Windows Server based networking technologies Experience in supporting enterprise wireless networks Comprehensive understanding of virtualisation technologies - VMWare and Microsoft specifically Working knowledge of modern storage technologies Excellent analytical and problem-solving capability with attention to detail Extensive Microsoft 365 experience Sound knowledge of public and private clouds with specific experience in Microsoft Azure Strong sourcing and supplier management skills Strong leadership and line management capabilities Experience of working within ITIL frameworks The ability interface between the business and technology groups The ability to prioritise, work under pressure and meet deadlines Desirable Experience of working in the retail or hospitality industry Experience of Web technologies and support Budget Control Has a flexible approach to their role What's in it for you? 25 days annual leave Annual Leave Purchase Scheme Pension Vitality Healthcare Opt in dental insurance programme Annual bonus scheme The Stonegate discount card offering discounts across our managed estate Online benefits portal offering discounts across the High Street and other retailers If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. You can contact us on .
The Rewards and Benefits on offer: Company pension. A competitive basic salary. A Full time and permanent role from day 1! Joining a company with industry leading, blue-chip clients. Joining a stable, secure, and growing organisation. Mtrec's new opportunity: MTrec are proudly representing our industry leading client, based in the Annan area, who are looking to recruit an experienced IT Manager as soon as possible. This role presents an opportunity to work for a renowned company with a strong regional presence who work with a range of blue-chip customers. You will be working in a highly interesting and fast paced IT and operational environment, working on a variety of critical projects in all areas of the business. If you are looking for a highly interesting and rewarding career move, we would highly recommend this new opportunity and for you to apply as soon as possible. The Job you will do: Lead and manage the IT team, providing guidance, support, and mentorship to team members. Manage IT infrastructure and assets, including hardware and software procurement, licensing, and maintenance. Implement and enforce IT security measures to safeguard company data and systems from threats. Proactively identify IT issues and inefficiencies, implementing preventive measures and process improvements to enhance operational efficiency. Take ownership of all IT operations, including hardware, software, networks, and systems, to ensure their reliability and availability. Collaborate with key stakeholders to understand business requirements and align IT strategies with organisational goals. Drive software development projects, from requirement gathering and design to development, testing, and deployment, ensuring high-quality and timely deliverables. Collaborate with cross-functional teams to assess and address technology needs across the business. Develop and maintain IT policies, procedures, and documentation to ensure compliance and standardisation. Stay informed about industry trends, advancements, and regulatory changes to recommend and implement relevant technologies and practices. About you: University degree in computer science preferred but other qualifications will be considered. Minimum of 5 years' related work experience and more than 2 years' management experience. Solid understanding of business functions and processes, with the ability to align technology solutions with organizational objectives. Excellent troubleshooting and problem-solving skills. Familiarity with cybersecurity best practices and data protection regulations. Strong project management skills. Effective communication and interpersonal skills. Self-motivated and able to work independently, driving initiatives forward.
May 04, 2024
Full time
The Rewards and Benefits on offer: Company pension. A competitive basic salary. A Full time and permanent role from day 1! Joining a company with industry leading, blue-chip clients. Joining a stable, secure, and growing organisation. Mtrec's new opportunity: MTrec are proudly representing our industry leading client, based in the Annan area, who are looking to recruit an experienced IT Manager as soon as possible. This role presents an opportunity to work for a renowned company with a strong regional presence who work with a range of blue-chip customers. You will be working in a highly interesting and fast paced IT and operational environment, working on a variety of critical projects in all areas of the business. If you are looking for a highly interesting and rewarding career move, we would highly recommend this new opportunity and for you to apply as soon as possible. The Job you will do: Lead and manage the IT team, providing guidance, support, and mentorship to team members. Manage IT infrastructure and assets, including hardware and software procurement, licensing, and maintenance. Implement and enforce IT security measures to safeguard company data and systems from threats. Proactively identify IT issues and inefficiencies, implementing preventive measures and process improvements to enhance operational efficiency. Take ownership of all IT operations, including hardware, software, networks, and systems, to ensure their reliability and availability. Collaborate with key stakeholders to understand business requirements and align IT strategies with organisational goals. Drive software development projects, from requirement gathering and design to development, testing, and deployment, ensuring high-quality and timely deliverables. Collaborate with cross-functional teams to assess and address technology needs across the business. Develop and maintain IT policies, procedures, and documentation to ensure compliance and standardisation. Stay informed about industry trends, advancements, and regulatory changes to recommend and implement relevant technologies and practices. About you: University degree in computer science preferred but other qualifications will be considered. Minimum of 5 years' related work experience and more than 2 years' management experience. Solid understanding of business functions and processes, with the ability to align technology solutions with organizational objectives. Excellent troubleshooting and problem-solving skills. Familiarity with cybersecurity best practices and data protection regulations. Strong project management skills. Effective communication and interpersonal skills. Self-motivated and able to work independently, driving initiatives forward.
Role OVO-View Team: OVO X Salary banding: £60,000 - £80,000 Experience: Mid-level or Senior Working pattern: Full-Time Reporting to: Software Engineering Manager Sponsorship: Unfortunately we are unable to offer sponsorship for this role. This role in 3 words: Experienced, Engineer, Lean Top 3 qualities for this role: Driven, Mastery, Collaboration Where you'll work: At OVO, we understand that a one size fits all approach doesn't work for everyone. That's why we created the OVO Way of Flexibility. All our roles are hub based (Bristol, Glasgow or London), providing a dedicated space for collaboration, connection and teamwork. You'll also have the flexibility to work from home. Everyone belongs at OVO At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planet Everything we do here spins around Plan Zero. So, naturally, the team you'll be joining plays a gigantic role in making that happen. Here's how: We're hiring world-changers. Every role we're hiring plays their own part in our mission; our role is to find those people and bring them on our Zero Carbon journey. Across OVO we have around 350 Software Engineers all with varying backgrounds and levels of experience. One key thing that all of our engineers have in common is a desire to develop brilliant, industry redefining products as well as their own skills. This role in a nutshell: Working within our Accelerator Team (OVO X), you'd join other Full Stack Engineers building amazing products for OVO Customers across our estate. We currently have a vacancy for a Full Stack Engineer specialist with a desire to go full stack, so if you have a passion for taking ownership, learning new skills, solving challenging problems and building amazing products which all of our customers love and use daily, we want to hear from you! You're the right person for us if: Genuinely passionate about developing products that will positively impact over a million people and also our environment Love working in teams and collaboratively building features that impact customers You're motivated by owning products, from inception to continuous improvement You understand building quality is essential and you value automation and continuous delivery Love building scalable, resilient solutions Seeking learning opportunities to deepen your expertise or broaden your knowledge Built or contributed to a variety of systems, ideally in different technologies Knowledge of the best engineering practices and continuous delivery Experience building highly performant applications You're a lean thinker, always considering the optimal approach to iterating value You have a desire to go full-stack with React on the front-end and Python on the back-end You'll be a successful Full Stack Developer at OVO if you Experience with React/React Native and/or Python Experience with JavaScript and/or TypeScript Experience with FastAPI and/or Django Experience with cloud based platforms and technologies Experience in SOA or microservice architecture design An eye for designing solutions that are resilient and scalable Attention to detail and focus on security Passion for technical excellence Familiarity with Test Driven development is beneficial Driven and focused self-starter, great communicator, amazing follow-through Let's talk about what's in it for you We'll pay you between £60,000 and £80,000, depending on your specific skills and experience. If your expectations are a little different, have a chat with us! We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission. You'll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO and there's flex pay. It's an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Here's a taster of what's on offer: For starters, you'll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations For your home Get up to £300 towards any OVO Energy plan, plus personal carbon offsetting and great discounts on smart thermostats and EV chargers. For your commute Nab a great deal on ultra-low emission car leasing , plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know. For your Belonging To find better ways to support our people, we need to listen to each other's experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing We'd be thrilled if you tick off all our boxes yet we also believe it's just as important we tick off all of yours. And if you think you have most of what we're looking for but not every single thing, go ahead and hit apply . We'd still love to hear from you! If you have any additional requirements, there's a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible
May 04, 2024
Full time
Role OVO-View Team: OVO X Salary banding: £60,000 - £80,000 Experience: Mid-level or Senior Working pattern: Full-Time Reporting to: Software Engineering Manager Sponsorship: Unfortunately we are unable to offer sponsorship for this role. This role in 3 words: Experienced, Engineer, Lean Top 3 qualities for this role: Driven, Mastery, Collaboration Where you'll work: At OVO, we understand that a one size fits all approach doesn't work for everyone. That's why we created the OVO Way of Flexibility. All our roles are hub based (Bristol, Glasgow or London), providing a dedicated space for collaboration, connection and teamwork. You'll also have the flexibility to work from home. Everyone belongs at OVO At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planet Everything we do here spins around Plan Zero. So, naturally, the team you'll be joining plays a gigantic role in making that happen. Here's how: We're hiring world-changers. Every role we're hiring plays their own part in our mission; our role is to find those people and bring them on our Zero Carbon journey. Across OVO we have around 350 Software Engineers all with varying backgrounds and levels of experience. One key thing that all of our engineers have in common is a desire to develop brilliant, industry redefining products as well as their own skills. This role in a nutshell: Working within our Accelerator Team (OVO X), you'd join other Full Stack Engineers building amazing products for OVO Customers across our estate. We currently have a vacancy for a Full Stack Engineer specialist with a desire to go full stack, so if you have a passion for taking ownership, learning new skills, solving challenging problems and building amazing products which all of our customers love and use daily, we want to hear from you! You're the right person for us if: Genuinely passionate about developing products that will positively impact over a million people and also our environment Love working in teams and collaboratively building features that impact customers You're motivated by owning products, from inception to continuous improvement You understand building quality is essential and you value automation and continuous delivery Love building scalable, resilient solutions Seeking learning opportunities to deepen your expertise or broaden your knowledge Built or contributed to a variety of systems, ideally in different technologies Knowledge of the best engineering practices and continuous delivery Experience building highly performant applications You're a lean thinker, always considering the optimal approach to iterating value You have a desire to go full-stack with React on the front-end and Python on the back-end You'll be a successful Full Stack Developer at OVO if you Experience with React/React Native and/or Python Experience with JavaScript and/or TypeScript Experience with FastAPI and/or Django Experience with cloud based platforms and technologies Experience in SOA or microservice architecture design An eye for designing solutions that are resilient and scalable Attention to detail and focus on security Passion for technical excellence Familiarity with Test Driven development is beneficial Driven and focused self-starter, great communicator, amazing follow-through Let's talk about what's in it for you We'll pay you between £60,000 and £80,000, depending on your specific skills and experience. If your expectations are a little different, have a chat with us! We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission. You'll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO and there's flex pay. It's an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Here's a taster of what's on offer: For starters, you'll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations For your home Get up to £300 towards any OVO Energy plan, plus personal carbon offsetting and great discounts on smart thermostats and EV chargers. For your commute Nab a great deal on ultra-low emission car leasing , plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know. For your Belonging To find better ways to support our people, we need to listen to each other's experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing We'd be thrilled if you tick off all our boxes yet we also believe it's just as important we tick off all of yours. And if you think you have most of what we're looking for but not every single thing, go ahead and hit apply . We'd still love to hear from you! If you have any additional requirements, there's a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible
Compensation and Bonus Package Salary £45-60k Outstanding Benefits About the Organization and Position Leading, independent lighting and rigging supplier predominantly focussed on live events within the entertainment industry is searching for an IT Manager for their expanding team. This organisation supplies industry-leading equipment to world-renowned music tours, festivals and live productions. This organisation has been built on the foundations of passion for the live events industry, and strives to make productions unique, impactful and technically complex; all whilst creating a pleasant and easy experience for tour managers, lighting designers and artists. Equipped with advanced technology, highly skilled technicians and facilities enabling our clients to see their artistic visions become a reality. What's Special About this Job Best in class company providing an outstanding service to major tours and events This is an exciting opportunity for a IT Support Manager to maintain and develop a sustainable IT department, introducing new management tools, policies and procedures, becoming a core component in the development of the company's IT and Networking infrastructure. The successful candidate will be expected to have at least 3 years' experience working in an IT support service environment with specific skills related to networking and server management, there will be an emphasis on ensuring quality delivery from 3rd party partners, while providing holistic support of the business IT systems and project delivery. The candidate will require extensive hands-on experience in supporting a varying suite of hardware and software, including, but not exhaustive, Office 365, Hybrid Active Directory, Exchange and SharePoint. This role requires an IT professional with an eye for detail and the ability to accurately document their work to display progress in a defined way within a cross-functional team. The role requires that the candidate be able to communicate effectively with colleagues who do not possess an IT background whilst having a demonstrable track record of working with stakeholders of all levels. Responsibilities Business wide IT support through all tiers of support. Physical Server Management, VM management and Server Replication. Day to day management of hardware and software including the rollout and replacement relating to end-users. User account and identity management. Participate in Cyber Security Management. Develop and maintain monitoring tools for infrastructure performance, including networking, servers and security and provide regular reporting on results. Audit, management and procurement of IT assets across the company, including software licensing hardware warranties, equipment allocation, web domains and hosting. Assist in maintaining and managing the IT disaster recovery planning, ensuring a strong and flexible security posture adhering to best practice. Provide tier 2 & 3 support to users deploying the 3rd party managed service provider in a limited capacity. Experience Experience of hybrid Active Directory configuration and management. Experience of Microsoft Intune deployment and administration. Experience of Sophos suite. Experience of developing and administering SharePoint sites. Experience of VEEAM backup and replication configuration/administration. Experience of configuring and administering VOIP phone systems. On-Premises server and switch configuration/management, VMWare. Solid working knowledge of GDPR and its application within the IT remit. Experience/knowledge of Firewalls and VPNs with a focus on Watchguard technology being desirable. Ability to work under pressure and to tight deadlines whilst demonstrating resilience, flexibility and ability to maintain a positive professional attitude. Evidence of working independently and successfully despite obstacles. The business is a 7-day operation. The availability to work paid or TOIL overtime on occasion is a requirement, this includes on-call availability as required to manage any interruption to business operations. (Not including annual leave period)
May 04, 2024
Full time
Compensation and Bonus Package Salary £45-60k Outstanding Benefits About the Organization and Position Leading, independent lighting and rigging supplier predominantly focussed on live events within the entertainment industry is searching for an IT Manager for their expanding team. This organisation supplies industry-leading equipment to world-renowned music tours, festivals and live productions. This organisation has been built on the foundations of passion for the live events industry, and strives to make productions unique, impactful and technically complex; all whilst creating a pleasant and easy experience for tour managers, lighting designers and artists. Equipped with advanced technology, highly skilled technicians and facilities enabling our clients to see their artistic visions become a reality. What's Special About this Job Best in class company providing an outstanding service to major tours and events This is an exciting opportunity for a IT Support Manager to maintain and develop a sustainable IT department, introducing new management tools, policies and procedures, becoming a core component in the development of the company's IT and Networking infrastructure. The successful candidate will be expected to have at least 3 years' experience working in an IT support service environment with specific skills related to networking and server management, there will be an emphasis on ensuring quality delivery from 3rd party partners, while providing holistic support of the business IT systems and project delivery. The candidate will require extensive hands-on experience in supporting a varying suite of hardware and software, including, but not exhaustive, Office 365, Hybrid Active Directory, Exchange and SharePoint. This role requires an IT professional with an eye for detail and the ability to accurately document their work to display progress in a defined way within a cross-functional team. The role requires that the candidate be able to communicate effectively with colleagues who do not possess an IT background whilst having a demonstrable track record of working with stakeholders of all levels. Responsibilities Business wide IT support through all tiers of support. Physical Server Management, VM management and Server Replication. Day to day management of hardware and software including the rollout and replacement relating to end-users. User account and identity management. Participate in Cyber Security Management. Develop and maintain monitoring tools for infrastructure performance, including networking, servers and security and provide regular reporting on results. Audit, management and procurement of IT assets across the company, including software licensing hardware warranties, equipment allocation, web domains and hosting. Assist in maintaining and managing the IT disaster recovery planning, ensuring a strong and flexible security posture adhering to best practice. Provide tier 2 & 3 support to users deploying the 3rd party managed service provider in a limited capacity. Experience Experience of hybrid Active Directory configuration and management. Experience of Microsoft Intune deployment and administration. Experience of Sophos suite. Experience of developing and administering SharePoint sites. Experience of VEEAM backup and replication configuration/administration. Experience of configuring and administering VOIP phone systems. On-Premises server and switch configuration/management, VMWare. Solid working knowledge of GDPR and its application within the IT remit. Experience/knowledge of Firewalls and VPNs with a focus on Watchguard technology being desirable. Ability to work under pressure and to tight deadlines whilst demonstrating resilience, flexibility and ability to maintain a positive professional attitude. Evidence of working independently and successfully despite obstacles. The business is a 7-day operation. The availability to work paid or TOIL overtime on occasion is a requirement, this includes on-call availability as required to manage any interruption to business operations. (Not including annual leave period)
YMCA Robin Hood Group are a not-for-profit organisation supporting vulnerable adults and children with the provision of residential care, supported housing as well as childcare, nurseries, health & wellbeing services and hospitality services across Nottinghamshire and East Riding. This is a wonderful opportunity to work within an organisation where the impact of your work can be felt everyday - not just by your colleagues but by the members of the public who access our services. If you are looking for purpose and meaning in your work, this is the perfect role for you. Our small but mighty Technology team is looking for a Head of Technology to continue to drive our transformation agenda. Being supported by a team of 3, you also have a suite of vendors that either administer or maintain the systems. In this newly created role of Group Head of Technology will be very hands-on, delivering projects of your own, in addition to leading and managing the team. You will work closely with other Service Managers to deliver stable technology operations and the implementation of new projects. This is a multi-site organisation, the ability to work from either Nottingham or Newark is a must. Working from home is possible but candidates should assume a minimum of 4 days per week on site either in our Nottingham city centre or Newark based offices. There may also be the requirement for you to travel to our other locations in Mansfield, Worksop, Goole and Selby but on an infrequent basis. Face to face support to our individual services is really important so we really value getting out and about to not only understand each service but build those relationships too. Key areas of Responsibilities Leadership Provide leadership and management of the Technology team. Be the internal consultant and subject matter expert on all technology matters, ensuring that the organisation takes advantage of industry best practice and emerging trends. Motivate and inspire direct reports, colleagues and fellow manager in the face of ever-changing business environment. Communicate complex technologies and processes in a clear and coherent way. Own and manage the organisation's technology roadmap and implementation plans. Operations Own the IT infrastructure. Create and manage all Technology related policies and procedures. Forecast, plan, schedule and monitor resources (& budgets) across all areas of responsibility to effectively manage and fulfil business needs and continuity of service. Have practical knowledge and experience of current and emerging trends e.g., agile project management practices, cloud platforms, automation, and leading digital technology services Manage the relationships and performance of technology suppliers and outsourced partners including negotiating licensing contracts and/or professional services with suppliers of all technology related services. Security & Compliance Ensure that the organisation is appropriately and proactively protected from an IT security / cyber security perspective both in relation to internal users and external threats. Develop and maintain the Major Incident, Disaster recovery and Business Continuity plan for IT and to implement measures designed to safeguard the organisation and its customers in the event of major incidents or disasters. Own and/or support technology related compliance e.g., PCI and/or other regulatory for all business units. As a member of our Senior Leadership Team, we are looking to see that you bring a demonstrable level of experience of leading transformation and change initiatives, ideally with a specialist background in IS, Data and Digital Leadership In your previous roles you will have gained experience of managing IT budgets and portfolios as well as team leadership, driving modernisation and innovation. Whether you have worked in the charity or not-for-profit sector before, it would be more advantageous if you have experience of working in a complex matrix organisation, delivering outcome-based projects and programmes. You will bring excellent interpersonal skills, be able to influence, build and maintain strong working relationships with a wide range of stakeholders in a collaborative and consultative way.
May 04, 2024
Full time
YMCA Robin Hood Group are a not-for-profit organisation supporting vulnerable adults and children with the provision of residential care, supported housing as well as childcare, nurseries, health & wellbeing services and hospitality services across Nottinghamshire and East Riding. This is a wonderful opportunity to work within an organisation where the impact of your work can be felt everyday - not just by your colleagues but by the members of the public who access our services. If you are looking for purpose and meaning in your work, this is the perfect role for you. Our small but mighty Technology team is looking for a Head of Technology to continue to drive our transformation agenda. Being supported by a team of 3, you also have a suite of vendors that either administer or maintain the systems. In this newly created role of Group Head of Technology will be very hands-on, delivering projects of your own, in addition to leading and managing the team. You will work closely with other Service Managers to deliver stable technology operations and the implementation of new projects. This is a multi-site organisation, the ability to work from either Nottingham or Newark is a must. Working from home is possible but candidates should assume a minimum of 4 days per week on site either in our Nottingham city centre or Newark based offices. There may also be the requirement for you to travel to our other locations in Mansfield, Worksop, Goole and Selby but on an infrequent basis. Face to face support to our individual services is really important so we really value getting out and about to not only understand each service but build those relationships too. Key areas of Responsibilities Leadership Provide leadership and management of the Technology team. Be the internal consultant and subject matter expert on all technology matters, ensuring that the organisation takes advantage of industry best practice and emerging trends. Motivate and inspire direct reports, colleagues and fellow manager in the face of ever-changing business environment. Communicate complex technologies and processes in a clear and coherent way. Own and manage the organisation's technology roadmap and implementation plans. Operations Own the IT infrastructure. Create and manage all Technology related policies and procedures. Forecast, plan, schedule and monitor resources (& budgets) across all areas of responsibility to effectively manage and fulfil business needs and continuity of service. Have practical knowledge and experience of current and emerging trends e.g., agile project management practices, cloud platforms, automation, and leading digital technology services Manage the relationships and performance of technology suppliers and outsourced partners including negotiating licensing contracts and/or professional services with suppliers of all technology related services. Security & Compliance Ensure that the organisation is appropriately and proactively protected from an IT security / cyber security perspective both in relation to internal users and external threats. Develop and maintain the Major Incident, Disaster recovery and Business Continuity plan for IT and to implement measures designed to safeguard the organisation and its customers in the event of major incidents or disasters. Own and/or support technology related compliance e.g., PCI and/or other regulatory for all business units. As a member of our Senior Leadership Team, we are looking to see that you bring a demonstrable level of experience of leading transformation and change initiatives, ideally with a specialist background in IS, Data and Digital Leadership In your previous roles you will have gained experience of managing IT budgets and portfolios as well as team leadership, driving modernisation and innovation. Whether you have worked in the charity or not-for-profit sector before, it would be more advantageous if you have experience of working in a complex matrix organisation, delivering outcome-based projects and programmes. You will bring excellent interpersonal skills, be able to influence, build and maintain strong working relationships with a wide range of stakeholders in a collaborative and consultative way.
IT Security Manager - Security Operations - Birmingham Hybrid working available Salary £40,000-50,950 %Flex fund IT Security Manager required for a leading client based in Birmingham. My client is currently seeking a IT Security Manager to come on board to effectively manage the Security Operations pillar within the IT Security, Compliance & Identity function. This involves overseeing Security technology and Security Operations Centre management. Additionally, this position involves leveraging and applying understanding of business objectives and security needs to identify issues and establish priorities for both internal and external delivery teams. Key skills and responsibilities, Strong IT Security Management experience Direct the Security Operations pillar, devising and implementing requirements, techniques, and resources to enhance value and mitigate risks across proactive monitoring, incident response, threat management, and vulnerability management, among other areas. Spearhead the development and upkeep of Security Operations policies, standards, procedures, and documentation, including playbooks and guidelines. Oversee the implementation and adherence to security operations procedures, assessing real and potential security breaches, and ensuring thorough investigation and resolution. Familiarity with IT Service Frameworks, methodologies, and industry best practices such as ITIL v4 and Agile. Understanding of day-to-day operations and industry best practices within a Security Operations Center (SOC). Proficiency in technical security aspects including firewalls, network security groups, and access controls. Demonstrated leadership in guiding teams through the entire IT service lifecycle, fortifying security measures, and advancing capabilities through continual service enhancement. Track record of leading response efforts during live cyber incidents and executing remediation strategies. Experience collaborating with supplier teams to facilitate managed services delivery for enhancements. Broad experience spanning the entire spectrum of IT security, encompassing software, servers, infrastructure, and networks. Proven expertise in designing and implementing secure systems, and leading reviews of intricate security matters when necessary. Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
May 04, 2024
Full time
IT Security Manager - Security Operations - Birmingham Hybrid working available Salary £40,000-50,950 %Flex fund IT Security Manager required for a leading client based in Birmingham. My client is currently seeking a IT Security Manager to come on board to effectively manage the Security Operations pillar within the IT Security, Compliance & Identity function. This involves overseeing Security technology and Security Operations Centre management. Additionally, this position involves leveraging and applying understanding of business objectives and security needs to identify issues and establish priorities for both internal and external delivery teams. Key skills and responsibilities, Strong IT Security Management experience Direct the Security Operations pillar, devising and implementing requirements, techniques, and resources to enhance value and mitigate risks across proactive monitoring, incident response, threat management, and vulnerability management, among other areas. Spearhead the development and upkeep of Security Operations policies, standards, procedures, and documentation, including playbooks and guidelines. Oversee the implementation and adherence to security operations procedures, assessing real and potential security breaches, and ensuring thorough investigation and resolution. Familiarity with IT Service Frameworks, methodologies, and industry best practices such as ITIL v4 and Agile. Understanding of day-to-day operations and industry best practices within a Security Operations Center (SOC). Proficiency in technical security aspects including firewalls, network security groups, and access controls. Demonstrated leadership in guiding teams through the entire IT service lifecycle, fortifying security measures, and advancing capabilities through continual service enhancement. Track record of leading response efforts during live cyber incidents and executing remediation strategies. Experience collaborating with supplier teams to facilitate managed services delivery for enhancements. Broad experience spanning the entire spectrum of IT security, encompassing software, servers, infrastructure, and networks. Proven expertise in designing and implementing secure systems, and leading reviews of intricate security matters when necessary. Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
Junior IT Support Analyst 4 days onsite Our client, a small financial services organisation have an exciting opportunity for a Junior IT Support Analyst who is looking to enhance their skillset and career by working alongside a talented IT Manager, supporting the wider business needs. This role requires some commercial IT Support/Helpdesk experience but would be the ideal fit for a curious and enthusiastic individual who is eager to learn and pick up new skills within the financial services sector. You will be based in their head office a short walk from Bank station with the ability to work from home, once up to speed, on Fridays. Role responsibilities: Ensure overnight backups have run successfully Check any other overnight routines and batch file updates etc. Ensure network resilience Monitor server and firewall status Ensure constant internet availability Address outstanding IT issues, log items and provide helpdesk support to users Perform system maintenance routines Run reports as required Maintain Password Policy in accordance with Company Handbook On-going maintenance of other hardware to include ancillary items, including the telephone network, printers etc. Skills required: 1st Line support on Microsoft Windows environment. Hardware and Software support Windows 10/11 and server 2019 and above support. Maintain Windows updates. O365 support including basic understanding on Azure Cloud Services. Azure AD Support Basic understanding of Network devices such as Switches/ WiFi Mesh Printer (Canon) and PaperCut Support. Backup Veeam Support (Backup and Replication). Security Firewall Basic understanding of Cisco Firewall is preferable. Cyber Security Good understanding of cybersecurity and ensuring cyber essential is kept up to date. Auditing Use software to audit the network environment and permissions. Auditing shared drives. Database SQL Server DB Support with SSRS would be preferable. Telephony BT One phone support (preferable). Junior IT Support Analyst Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website (url removed)
May 04, 2024
Full time
Junior IT Support Analyst 4 days onsite Our client, a small financial services organisation have an exciting opportunity for a Junior IT Support Analyst who is looking to enhance their skillset and career by working alongside a talented IT Manager, supporting the wider business needs. This role requires some commercial IT Support/Helpdesk experience but would be the ideal fit for a curious and enthusiastic individual who is eager to learn and pick up new skills within the financial services sector. You will be based in their head office a short walk from Bank station with the ability to work from home, once up to speed, on Fridays. Role responsibilities: Ensure overnight backups have run successfully Check any other overnight routines and batch file updates etc. Ensure network resilience Monitor server and firewall status Ensure constant internet availability Address outstanding IT issues, log items and provide helpdesk support to users Perform system maintenance routines Run reports as required Maintain Password Policy in accordance with Company Handbook On-going maintenance of other hardware to include ancillary items, including the telephone network, printers etc. Skills required: 1st Line support on Microsoft Windows environment. Hardware and Software support Windows 10/11 and server 2019 and above support. Maintain Windows updates. O365 support including basic understanding on Azure Cloud Services. Azure AD Support Basic understanding of Network devices such as Switches/ WiFi Mesh Printer (Canon) and PaperCut Support. Backup Veeam Support (Backup and Replication). Security Firewall Basic understanding of Cisco Firewall is preferable. Cyber Security Good understanding of cybersecurity and ensuring cyber essential is kept up to date. Auditing Use software to audit the network environment and permissions. Auditing shared drives. Database SQL Server DB Support with SSRS would be preferable. Telephony BT One phone support (preferable). Junior IT Support Analyst Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website (url removed)
Junior IT Support Analyst 4 days onsite Our client, a small financial services organisation have an exciting opportunity for a Junior IT Support Analyst who is looking to enhance their skillset and career by working alongside a talented IT Manager, supporting the wider business needs. This role requires some commercial IT Support/Helpdesk experience but would be the ideal fit for a curious and enthusiastic individual who is eager to learn and pick up new skills within the financial services sector. You will be based in their head office a short walk from Bank station with the ability to work from home, once up to speed, on Fridays. Role responsibilities: Ensure overnight backups have run successfully Check any other overnight routines and batch file updates etc. Ensure network resilience Monitor server and firewall status Ensure constant internet availability Address outstanding IT issues, log items and provide helpdesk support to users Perform system maintenance routines Run reports as required Maintain "Password Policy" in accordance with Company Handbook On-going maintenance of other hardware to include ancillary items, including the telephone network, printers etc. Skills required: 1st Line support on Microsoft Windows environment. Hardware and Software support Windows 10/11 and server 2019 and above support. Maintain Windows updates. O365 support including basic understanding on Azure Cloud Services. Azure AD Support Basic understanding of Network devices such as Switches/ WiFi Mesh Printer (Canon) and PaperCut Support. Backup - Veeam Support (Backup and Replication). Security - Firewall Basic understanding of Cisco Firewall is preferable. Cyber Security - Good understanding of cybersecurity and ensuring cyber essential is kept up to date. Auditing - Use software to audit the network environment and permissions. Auditing - shared drives. Database - SQL Server DB Support with SSRS would be preferable. Telephony - BT One phone support (preferable). Junior IT Support Analyst Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
May 03, 2024
Full time
Junior IT Support Analyst 4 days onsite Our client, a small financial services organisation have an exciting opportunity for a Junior IT Support Analyst who is looking to enhance their skillset and career by working alongside a talented IT Manager, supporting the wider business needs. This role requires some commercial IT Support/Helpdesk experience but would be the ideal fit for a curious and enthusiastic individual who is eager to learn and pick up new skills within the financial services sector. You will be based in their head office a short walk from Bank station with the ability to work from home, once up to speed, on Fridays. Role responsibilities: Ensure overnight backups have run successfully Check any other overnight routines and batch file updates etc. Ensure network resilience Monitor server and firewall status Ensure constant internet availability Address outstanding IT issues, log items and provide helpdesk support to users Perform system maintenance routines Run reports as required Maintain "Password Policy" in accordance with Company Handbook On-going maintenance of other hardware to include ancillary items, including the telephone network, printers etc. Skills required: 1st Line support on Microsoft Windows environment. Hardware and Software support Windows 10/11 and server 2019 and above support. Maintain Windows updates. O365 support including basic understanding on Azure Cloud Services. Azure AD Support Basic understanding of Network devices such as Switches/ WiFi Mesh Printer (Canon) and PaperCut Support. Backup - Veeam Support (Backup and Replication). Security - Firewall Basic understanding of Cisco Firewall is preferable. Cyber Security - Good understanding of cybersecurity and ensuring cyber essential is kept up to date. Auditing - Use software to audit the network environment and permissions. Auditing - shared drives. Database - SQL Server DB Support with SSRS would be preferable. Telephony - BT One phone support (preferable). Junior IT Support Analyst Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
As the Head of Cybersecurity, you'll be leading the charge to ensure our digital assets and operations are locked down tight. With a focus on managing our client's Cybersecurity team and setting up robust protocols, you'll play a crucial role in safeguarding our organization against cyber threats. If you're ready to take on a pivotal role in shaping our security strategy and making a real impact, then this is the opportunity you've been waiting for. Responsibilities: Lead and manage the team responsible for supporting the IT Security Function, ensuring seamless operations across all business activities. Establish and oversee the organization's approach to security, covering information use, cyber security, technology, personnel security, and business continuity. Set the strategic direction for security, keeping the Board and senior managers informed about security obligations, risks, and improvement plans. Actively manage corporate risks, develop relevant policies, and cultivate a strong security culture within the organization. Collaborate with other IT team leads, particularly the Infrastructure team, to ensure seamless operations and strong operational resilience. Contribute to strategic plans, ensuring security and business continuity considerations are properly addressed and resourced. Provide or monitor the provision of security services, ensuring compliance with legislation, policies, and relevant standards. Promote policies and decisions that meet the needs of stakeholders, both current and evolving. Manage team resources according to business activity, supporting the organization's IT strategy, and applying relevant IT tools. Facilitate workshops, deliver presentations at all levels, and provide guidance to staff on all aspects of IT Security. Key Skills: Strong leadership and team management abilities. Strategic thinking and decision-making skills. Excellent communication and presentation skills. Deep understanding of IT security principles, legislation, and standards. Ability to collaborate effectively with cross-functional teams. Resource management and business acumen. Proficiency in IT tools and technologies relevant to security. Experience in facilitating workshops and guiding staff on IT security matters. Excited to make a real impact on this organization's security and resilience? Get in touch!
May 03, 2024
Full time
As the Head of Cybersecurity, you'll be leading the charge to ensure our digital assets and operations are locked down tight. With a focus on managing our client's Cybersecurity team and setting up robust protocols, you'll play a crucial role in safeguarding our organization against cyber threats. If you're ready to take on a pivotal role in shaping our security strategy and making a real impact, then this is the opportunity you've been waiting for. Responsibilities: Lead and manage the team responsible for supporting the IT Security Function, ensuring seamless operations across all business activities. Establish and oversee the organization's approach to security, covering information use, cyber security, technology, personnel security, and business continuity. Set the strategic direction for security, keeping the Board and senior managers informed about security obligations, risks, and improvement plans. Actively manage corporate risks, develop relevant policies, and cultivate a strong security culture within the organization. Collaborate with other IT team leads, particularly the Infrastructure team, to ensure seamless operations and strong operational resilience. Contribute to strategic plans, ensuring security and business continuity considerations are properly addressed and resourced. Provide or monitor the provision of security services, ensuring compliance with legislation, policies, and relevant standards. Promote policies and decisions that meet the needs of stakeholders, both current and evolving. Manage team resources according to business activity, supporting the organization's IT strategy, and applying relevant IT tools. Facilitate workshops, deliver presentations at all levels, and provide guidance to staff on all aspects of IT Security. Key Skills: Strong leadership and team management abilities. Strategic thinking and decision-making skills. Excellent communication and presentation skills. Deep understanding of IT security principles, legislation, and standards. Ability to collaborate effectively with cross-functional teams. Resource management and business acumen. Proficiency in IT tools and technologies relevant to security. Experience in facilitating workshops and guiding staff on IT security matters. Excited to make a real impact on this organization's security and resilience? Get in touch!
The Vacancy We are seeking an experienced Information Security Manager to join our global team. The successful candidate will be responsible for setting the security strategy, managing risk, vendor risk management, and business continuity/crisis management. The Team The Information Security Team plays a crucial role in safeguarding sensitive data and ensuring compliance with legal and cyber security standards. They are responsible for implementing robust cybersecurity measures to protect against unauthorized access, data breaches, and cyber threats. The team continuously monitors the firm's digital infrastructure, assesses potential vulnerabilities, and develops strategies to mitigate risks. Their expertise contributes to maintaining client confidentiality and upholding the firm's reputation for reliability and trustworthiness. Inclusiveness and Diversity At Fieldfisher, led by the social model of disability, we are working towards removing accessibility barriers and maximising disability and neurodiversity inclusion in our recruitment processes. Should you have any accessibility requirements, please contact a member of Fieldfisher's Recruitment Team who will work with you to implement suitable adjustments at any stage of the recruitment process. All conversations are treated in the strictest of confidence and we would appreciate your feedback to ensure we can provide an accessible and enjoyable recruitment process. For accessibility information on our London offices, please visit our website. A bit about the role Acting as a deputy for the Head of Information Security. Develop and implement the firm's information security strategy and policies. In conjunction with the Head of Information Security, develop and implement information security policies, standards and documentation ensuring compliance with all applicable legal or regulatory legislations. Conduct regular risk assessments to identify vulnerabilities and propose mitigation strategies. Manage all security certifications to ensure compliance to applicable standards and regulations. Manage vendor risk by conducting security assessments of third-party providers. Manage audit findings (internal, external and client driven) to ensure that business departments understand issues and that remediations effectively mitigate information security risks. Develop and manage the firm's business continuity and crisis management plans. Coordinate with various departments to ensure the firm's security policies are adhered to. Provide training and guidance to staff on information security best practices. Stay updated on the latest industry trends, threats, and security technologies. A bit about you Professional security management certification, such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA) or similar. Proven experience in a similar role, preferably within a law firm or professional services environment. Experience of operating in a similar role within the framework of and adhering to requirements of ISO27001 and Cyber Essentials Plus or similar standards. Strong knowledge of information security concepts and technologies, risk and vendor risk management, and business continuity/crisis management. Excellent problem-solving and decision-making skills. Strong communication and leadership skills. What can we offer you? Our people are at the core of what we do. Fieldfisher's benefits package is designed to enable all colleagues to thrive in an inclusive and supportive environment. These benefits range from private health insurance, life assurance & income protection, flexi-gym discounts, season ticket loans, bike-to-work loans, electric vehicle scheme and much more. Fieldfisher HQ is based in the vibrant and thriving City of London, which has something for everyone. Offering excellent commuter links based a 5-minute walk away from Monument and Bank tube stations. Views overlooking the River Thames and Tower Bridge from our 9th floor terrace, open plan workspaces that encourages a sense of camaraderie, hybrid working and hot-desking, discounted coffee in our on-site cafe, bike storage, shower facilities and much more. We have diverse teams made up of our Partners, Lawyers and Business Services Professionals, collaborating to provide outstanding service to our clients, working across our many different sectors and practice areas. We understand the importance of collaboration outside of work with lots of different clubs and networks for our people to get involved in, including quiz nights, book club, choir, firm-funded yoga, fitness challenges, football teams, and inclusive events with our nominated charity partners. If you would like to know more, chat with our recruitment team or visit our social media channels to see for yourself! Culture & personal development We're a firm with real entrepreneurial drive and we don't believe in squashing people's individuality. We want you to use your unique talents and experiences to help the firm grow. You can only do that by being yourself. And working closely and collaboratively with people throughout the firm. That's why we foster a culture that encourages you to be yourself. We'll give you bespoke support to develop your own career. Whether that's through allowing you to "access all areas" across the firm, funding you through training for professional development qualifications, or making sure you have a structured career plan, we'll make sure your talents are being nurtured. The Firm Fieldfisher is Times Top 20 Law Firm, a highly commended firm in the European Financial Times Innovative Lawyers rankings and is repeatedly nominated for awards in areas including dispute resolution, M&A and IP. Many of our lawyers are recognised by legal directories as leading professionals in their areas of specialism and we are top two-ranked in a number of our key practice areas.Our network spans over 1,800 people across 26 international offices.
May 03, 2024
Full time
The Vacancy We are seeking an experienced Information Security Manager to join our global team. The successful candidate will be responsible for setting the security strategy, managing risk, vendor risk management, and business continuity/crisis management. The Team The Information Security Team plays a crucial role in safeguarding sensitive data and ensuring compliance with legal and cyber security standards. They are responsible for implementing robust cybersecurity measures to protect against unauthorized access, data breaches, and cyber threats. The team continuously monitors the firm's digital infrastructure, assesses potential vulnerabilities, and develops strategies to mitigate risks. Their expertise contributes to maintaining client confidentiality and upholding the firm's reputation for reliability and trustworthiness. Inclusiveness and Diversity At Fieldfisher, led by the social model of disability, we are working towards removing accessibility barriers and maximising disability and neurodiversity inclusion in our recruitment processes. Should you have any accessibility requirements, please contact a member of Fieldfisher's Recruitment Team who will work with you to implement suitable adjustments at any stage of the recruitment process. All conversations are treated in the strictest of confidence and we would appreciate your feedback to ensure we can provide an accessible and enjoyable recruitment process. For accessibility information on our London offices, please visit our website. A bit about the role Acting as a deputy for the Head of Information Security. Develop and implement the firm's information security strategy and policies. In conjunction with the Head of Information Security, develop and implement information security policies, standards and documentation ensuring compliance with all applicable legal or regulatory legislations. Conduct regular risk assessments to identify vulnerabilities and propose mitigation strategies. Manage all security certifications to ensure compliance to applicable standards and regulations. Manage vendor risk by conducting security assessments of third-party providers. Manage audit findings (internal, external and client driven) to ensure that business departments understand issues and that remediations effectively mitigate information security risks. Develop and manage the firm's business continuity and crisis management plans. Coordinate with various departments to ensure the firm's security policies are adhered to. Provide training and guidance to staff on information security best practices. Stay updated on the latest industry trends, threats, and security technologies. A bit about you Professional security management certification, such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA) or similar. Proven experience in a similar role, preferably within a law firm or professional services environment. Experience of operating in a similar role within the framework of and adhering to requirements of ISO27001 and Cyber Essentials Plus or similar standards. Strong knowledge of information security concepts and technologies, risk and vendor risk management, and business continuity/crisis management. Excellent problem-solving and decision-making skills. Strong communication and leadership skills. What can we offer you? Our people are at the core of what we do. Fieldfisher's benefits package is designed to enable all colleagues to thrive in an inclusive and supportive environment. These benefits range from private health insurance, life assurance & income protection, flexi-gym discounts, season ticket loans, bike-to-work loans, electric vehicle scheme and much more. Fieldfisher HQ is based in the vibrant and thriving City of London, which has something for everyone. Offering excellent commuter links based a 5-minute walk away from Monument and Bank tube stations. Views overlooking the River Thames and Tower Bridge from our 9th floor terrace, open plan workspaces that encourages a sense of camaraderie, hybrid working and hot-desking, discounted coffee in our on-site cafe, bike storage, shower facilities and much more. We have diverse teams made up of our Partners, Lawyers and Business Services Professionals, collaborating to provide outstanding service to our clients, working across our many different sectors and practice areas. We understand the importance of collaboration outside of work with lots of different clubs and networks for our people to get involved in, including quiz nights, book club, choir, firm-funded yoga, fitness challenges, football teams, and inclusive events with our nominated charity partners. If you would like to know more, chat with our recruitment team or visit our social media channels to see for yourself! Culture & personal development We're a firm with real entrepreneurial drive and we don't believe in squashing people's individuality. We want you to use your unique talents and experiences to help the firm grow. You can only do that by being yourself. And working closely and collaboratively with people throughout the firm. That's why we foster a culture that encourages you to be yourself. We'll give you bespoke support to develop your own career. Whether that's through allowing you to "access all areas" across the firm, funding you through training for professional development qualifications, or making sure you have a structured career plan, we'll make sure your talents are being nurtured. The Firm Fieldfisher is Times Top 20 Law Firm, a highly commended firm in the European Financial Times Innovative Lawyers rankings and is repeatedly nominated for awards in areas including dispute resolution, M&A and IP. Many of our lawyers are recognised by legal directories as leading professionals in their areas of specialism and we are top two-ranked in a number of our key practice areas.Our network spans over 1,800 people across 26 international offices.
The role As the Cyber Risk & Compliance Lead at the Scottish Funding Council, you will champion our cybersecurity initiatives, ensuring the protection of our operations, data and technologies in alignment with UK-specific cybersecurity standards and frameworks. This role is critical in maintaining the SFC's reputation for excellence and integrity in the funding of education and research across Scotland. Key accountabilities Develop and implement a cyber risk management framework tailored to the specific needs and challenges of the SFC, focusing on the protection of financial data, personal information of students and staff, and sensitive research data. Ensure full compliance with Scottish and UK data protection laws, as well as adherence to specific regulations relevant to our organisation and our internal and external audit obligations. Collaborate closely with academic institutions, research bodies, and government agencies to align cyber security practices and foster a culture of shared responsibility and leading practices in data protection and risk management. Lead the review and enhancement of policies, procedures, and controls governing data security, risk assessment, and compliance within the funding council's operations. Conduct targeted cyber risk assessments and compliance audits, providing strategic insights and recommendations to the SFC's senior management and governing board. Act as a principal advisor on cyber security matters, offering expert guidance to support the council's strategic initiatives in funding education and research. Stay abreast of emerging cyber threats and advancements in cyber security technologies and practices, ensuring the SFC remains proactive and responsive in its cyber risk and compliance strategies. Skills & experience Essential Requirements: Proven track record in cybersecurity risk management, with a strong understanding of the UK cybersecurity landscape, including Cyber Essentials, ISO 27001 frameworks. Familiarity with the NCSC's guidelines and recommendations for public sector organisations. Experience in managing cybersecurity compliance projects within the UK, including the attainment of Cyber Essentials certification. Leadership experience with the ability to mentor a team and drive cybersecurity awareness across an organisation. Excellent communication and influencing skills, capable of engaging effectively with a range of stakeholders on complex cybersecurity issues to ensure change is adopted and sustained. Professional Certifications: Holding or working towards UK-recognized cybersecurity certifications, such as those offered by CREST or Cyber Essentials Plus, is highly desirable. Additional certifications such as CISSP, CISM, or ISO 27001 Lead Auditor/Implementer would be beneficial. Other Location SFC offers hybrid working for its employees. This means that whilst the role is based at our Edinburgh office, there is substantial opportunity to work from home most of the time. As a rule of thumb SFC expects that a minimum of three days a month in the office (on average) will achieve the benefits of its hybrid approach, however it is for the employee and their line manager to agree the balance between home and workplace working - determined primarily by business need. Please be aware that this role can only be worked from within the UK and not overseas. Relocation expenses are not available. Key Rewards and Benefits Normal full-time hours of work are 35 per week. We will consider flexible working arrangements. A flexi-time system is in operation. Annual leave entitlement of 26.5 days pro-rata, rising to 30 days pro-rata after 4 years' continuous service. Public and privilege holiday entitlement of 11.5 days pro-rata. A flexible approach to hybrid working, giving you flexibility to work from home for some of the time while also maintaining regular in-person contact with colleagues. Annual pay review: approved within the framework of the Scottish Government's Public Sector Pay Policy and negotiated with our recognised trade union, Unite. Salaries are reviewed annually in April for employees who commence employment prior to 1 October in the preceding year. Eligibility to join the Civil Service Pension Scheme. With its low member contribution rates and generous employer contributions, this gives you a secure, inflation-proof pension for life with no investment uncertainty. Details of contribution rates together with further details of the pension benefits are available on the Civil Service Pensions website. There is also the option of a Partnership pension account. Support for continuous professional development. Support for health and wellbeing, including generous occupational sick pay, free access to confidential advice and support through our 24/7 Employee Assistance Programme, Special Leave (paid and unpaid), a contribution to learning outside work through our Lifelong Learning Fund, free winter flu vaccination, and access to occupational health support. Support for travel to and from work, including a salary sacrifice cycle loan scheme, cycle storage and shower facilities, an interest-free loan for bus or rail season tickets and free office car parking for employees on a first-come basis. The Selection Process How to Apply To apply, please send your CV and cover letter. The selection panel will use this evidence to assess your application against the selection criteria in the Person Specification section above. It is not mandatory to provide a cover letter but it can be beneficial to provide further evidence of your suitability against the essential skills. In your CV please also set out your educational and professional qualifications, and career history, with key responsibilities, dates and achievements. Please provide reasons for any gaps. Expected Timeline: Your application will be reviewed by a Reed Recruitment
May 03, 2024
Full time
The role As the Cyber Risk & Compliance Lead at the Scottish Funding Council, you will champion our cybersecurity initiatives, ensuring the protection of our operations, data and technologies in alignment with UK-specific cybersecurity standards and frameworks. This role is critical in maintaining the SFC's reputation for excellence and integrity in the funding of education and research across Scotland. Key accountabilities Develop and implement a cyber risk management framework tailored to the specific needs and challenges of the SFC, focusing on the protection of financial data, personal information of students and staff, and sensitive research data. Ensure full compliance with Scottish and UK data protection laws, as well as adherence to specific regulations relevant to our organisation and our internal and external audit obligations. Collaborate closely with academic institutions, research bodies, and government agencies to align cyber security practices and foster a culture of shared responsibility and leading practices in data protection and risk management. Lead the review and enhancement of policies, procedures, and controls governing data security, risk assessment, and compliance within the funding council's operations. Conduct targeted cyber risk assessments and compliance audits, providing strategic insights and recommendations to the SFC's senior management and governing board. Act as a principal advisor on cyber security matters, offering expert guidance to support the council's strategic initiatives in funding education and research. Stay abreast of emerging cyber threats and advancements in cyber security technologies and practices, ensuring the SFC remains proactive and responsive in its cyber risk and compliance strategies. Skills & experience Essential Requirements: Proven track record in cybersecurity risk management, with a strong understanding of the UK cybersecurity landscape, including Cyber Essentials, ISO 27001 frameworks. Familiarity with the NCSC's guidelines and recommendations for public sector organisations. Experience in managing cybersecurity compliance projects within the UK, including the attainment of Cyber Essentials certification. Leadership experience with the ability to mentor a team and drive cybersecurity awareness across an organisation. Excellent communication and influencing skills, capable of engaging effectively with a range of stakeholders on complex cybersecurity issues to ensure change is adopted and sustained. Professional Certifications: Holding or working towards UK-recognized cybersecurity certifications, such as those offered by CREST or Cyber Essentials Plus, is highly desirable. Additional certifications such as CISSP, CISM, or ISO 27001 Lead Auditor/Implementer would be beneficial. Other Location SFC offers hybrid working for its employees. This means that whilst the role is based at our Edinburgh office, there is substantial opportunity to work from home most of the time. As a rule of thumb SFC expects that a minimum of three days a month in the office (on average) will achieve the benefits of its hybrid approach, however it is for the employee and their line manager to agree the balance between home and workplace working - determined primarily by business need. Please be aware that this role can only be worked from within the UK and not overseas. Relocation expenses are not available. Key Rewards and Benefits Normal full-time hours of work are 35 per week. We will consider flexible working arrangements. A flexi-time system is in operation. Annual leave entitlement of 26.5 days pro-rata, rising to 30 days pro-rata after 4 years' continuous service. Public and privilege holiday entitlement of 11.5 days pro-rata. A flexible approach to hybrid working, giving you flexibility to work from home for some of the time while also maintaining regular in-person contact with colleagues. Annual pay review: approved within the framework of the Scottish Government's Public Sector Pay Policy and negotiated with our recognised trade union, Unite. Salaries are reviewed annually in April for employees who commence employment prior to 1 October in the preceding year. Eligibility to join the Civil Service Pension Scheme. With its low member contribution rates and generous employer contributions, this gives you a secure, inflation-proof pension for life with no investment uncertainty. Details of contribution rates together with further details of the pension benefits are available on the Civil Service Pensions website. There is also the option of a Partnership pension account. Support for continuous professional development. Support for health and wellbeing, including generous occupational sick pay, free access to confidential advice and support through our 24/7 Employee Assistance Programme, Special Leave (paid and unpaid), a contribution to learning outside work through our Lifelong Learning Fund, free winter flu vaccination, and access to occupational health support. Support for travel to and from work, including a salary sacrifice cycle loan scheme, cycle storage and shower facilities, an interest-free loan for bus or rail season tickets and free office car parking for employees on a first-come basis. The Selection Process How to Apply To apply, please send your CV and cover letter. The selection panel will use this evidence to assess your application against the selection criteria in the Person Specification section above. It is not mandatory to provide a cover letter but it can be beneficial to provide further evidence of your suitability against the essential skills. In your CV please also set out your educational and professional qualifications, and career history, with key responsibilities, dates and achievements. Please provide reasons for any gaps. Expected Timeline: Your application will be reviewed by a Reed Recruitment