We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Dec 18, 2023
Full time
We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Senior AWS Devops Engineer, Bristol, Hybrid, £70,000-£90,000 We are making waves globally in the digital learning arena. From big-name brands you use daily to smaller companies leveling up their teams, we craft impactful, engaging learning apps that truly make a difference. Passionate about meaningful work? Join us in shaping unforgettable learning experiences. Role and Responsibilities Answering to the Head of Engineering, we're seeking a seasoned DevOps engineer who's adept at both crafting and rolling out solutions. Architect, implement, and manage Public Cloud infrastructures, with a strategic shift towards AWS in the pipeline. Set and monitor service level metrics for applications. Mentor software teams to ensure seamless app deployment and operation. Hands-on troubleshooting and incident handling. Primarily UK business hours support, with occasional out-of-hours assistance. Identify and implement optimization strategies. Establish and refine deployment, incident, and problem management processes and tools. Experience and Qualifications Background and Qualifications: Ideally, a bachelor's degree in engineering or science; however, we're open to considering other degrees for the right fit. A minimum of 4 years in a Senior or Lead DevOps role. Proficiency with SaaS applications. Skills and Experience: Agile software development practices. Solid grasp of IP Networking, DNS, CDN, Load Balancing, and firewall design. Proficiency with AWS, GCP, and Terraform. Architecting Kubernetes systems; familiarity with monitoring tools like Prometheus and Service Mesh like Istio. Comfortable in Linux environments. Experience with GitHub for source code management. CI/CD pipelines using GitHub Actions. Config and Secrets management. Scripting with Python, Shell, Perl. Security credentials: Familiarity with ISO27001 and SOC compliance is a plus. We welcome candidates transitioning from software development to DevOps. Tech Stack: OS: Linux (zero Windows deployments) Languages: Python, PHP, Shell Script Managed Kubernetes AWS Lambda, Step Functions, Cognito, Kinesis Databases: Postgres, Redis Open-source apps: Apache Airflow, Key Cloak, CraftCMS Development Frameworks: Django, Tailwind CSS/UI Location: Bristol Please share your latest CV to or call .
May 03, 2024
Full time
Senior AWS Devops Engineer, Bristol, Hybrid, £70,000-£90,000 We are making waves globally in the digital learning arena. From big-name brands you use daily to smaller companies leveling up their teams, we craft impactful, engaging learning apps that truly make a difference. Passionate about meaningful work? Join us in shaping unforgettable learning experiences. Role and Responsibilities Answering to the Head of Engineering, we're seeking a seasoned DevOps engineer who's adept at both crafting and rolling out solutions. Architect, implement, and manage Public Cloud infrastructures, with a strategic shift towards AWS in the pipeline. Set and monitor service level metrics for applications. Mentor software teams to ensure seamless app deployment and operation. Hands-on troubleshooting and incident handling. Primarily UK business hours support, with occasional out-of-hours assistance. Identify and implement optimization strategies. Establish and refine deployment, incident, and problem management processes and tools. Experience and Qualifications Background and Qualifications: Ideally, a bachelor's degree in engineering or science; however, we're open to considering other degrees for the right fit. A minimum of 4 years in a Senior or Lead DevOps role. Proficiency with SaaS applications. Skills and Experience: Agile software development practices. Solid grasp of IP Networking, DNS, CDN, Load Balancing, and firewall design. Proficiency with AWS, GCP, and Terraform. Architecting Kubernetes systems; familiarity with monitoring tools like Prometheus and Service Mesh like Istio. Comfortable in Linux environments. Experience with GitHub for source code management. CI/CD pipelines using GitHub Actions. Config and Secrets management. Scripting with Python, Shell, Perl. Security credentials: Familiarity with ISO27001 and SOC compliance is a plus. We welcome candidates transitioning from software development to DevOps. Tech Stack: OS: Linux (zero Windows deployments) Languages: Python, PHP, Shell Script Managed Kubernetes AWS Lambda, Step Functions, Cognito, Kinesis Databases: Postgres, Redis Open-source apps: Apache Airflow, Key Cloak, CraftCMS Development Frameworks: Django, Tailwind CSS/UI Location: Bristol Please share your latest CV to or call .
We are working with a well established who are seeking an IT Field Engineer to join their team covering the M4 Corridor. Great opportunity to join a great team working on projects and escalated support. You must have a UK drivers licence as you will be working a mix of on site customer support and remote. What will you be doing as an IT Field Engineer? Act as the technical point of contact for the customer whilst on site Work at a senior technical level within the business, contributing to solution design and leading on the delivery of allocated projects Provide all aspects of IT support as required by the customer Work with the customer to prioritise tickets in accordance with their requirements Ensure all networked devices are up-to-date with necessary security patches, firmware, and Anti-Virus definitions Install and configure hardware, software, and networking equipment as required Troubleshoot and diagnose hardware, software and network issues Support colleagues with technical issues and contribute to the development of services delivered by the company Deliver 2nd and 3rd line remote support to customers where required Adhere to information security policies at all times Liaise with colleagues and 3rd parties as required to provide solutions to our customers Produce documentation for use both by the company and our customers What experience do you need? Windows Server 2012 - 2022 Associated server technologies, in particular: AD, GPO, DNS, DHCP, Print Management, WSUS Virtual server technologies (Hyper-V and/or VMware), including Storage and Networking Deployment and management of Windows 10/11 in a domain environment Mass deployment of software applications to network devices Modern backup technologies, strategies, and disaster recovery planning O365 administration (AAD Connect, User Mgmt, Email, OneDrive, Sharepoint, Teams) Network device configuration; e.g. Patching, VLANs, STP, QoS, VPNs, Firewalls, Web Filters, Routers, and Wireless technologies MDM technologies (e.g. Intune, Jamf, Meraki, Miradore) M365 experience, such as; Azure, Azure AD, Intune, Autopilot, Licencing, Security & Compliance, On-prem to Cloud migrations Personal skills Be a confident communicator at all levels, both written and verbally Take a pro-active approach to IT support and show initiative in your day-to-day work Be able to manage your time effectively, multitask, and prioritise your workload Have a willingness to travel to, from, and between customer sites on a daily basis What will you get in return Basic salary up to £35,000 + bonus + Company Car (Green Tax) Continous training and paid for certifications Hybrid working environment 25 days holiday + bank This position requires a full UK Drivers licence and you must based in or around the M4 corridor.Recruiter: Adam Titmus
May 03, 2024
Full time
We are working with a well established who are seeking an IT Field Engineer to join their team covering the M4 Corridor. Great opportunity to join a great team working on projects and escalated support. You must have a UK drivers licence as you will be working a mix of on site customer support and remote. What will you be doing as an IT Field Engineer? Act as the technical point of contact for the customer whilst on site Work at a senior technical level within the business, contributing to solution design and leading on the delivery of allocated projects Provide all aspects of IT support as required by the customer Work with the customer to prioritise tickets in accordance with their requirements Ensure all networked devices are up-to-date with necessary security patches, firmware, and Anti-Virus definitions Install and configure hardware, software, and networking equipment as required Troubleshoot and diagnose hardware, software and network issues Support colleagues with technical issues and contribute to the development of services delivered by the company Deliver 2nd and 3rd line remote support to customers where required Adhere to information security policies at all times Liaise with colleagues and 3rd parties as required to provide solutions to our customers Produce documentation for use both by the company and our customers What experience do you need? Windows Server 2012 - 2022 Associated server technologies, in particular: AD, GPO, DNS, DHCP, Print Management, WSUS Virtual server technologies (Hyper-V and/or VMware), including Storage and Networking Deployment and management of Windows 10/11 in a domain environment Mass deployment of software applications to network devices Modern backup technologies, strategies, and disaster recovery planning O365 administration (AAD Connect, User Mgmt, Email, OneDrive, Sharepoint, Teams) Network device configuration; e.g. Patching, VLANs, STP, QoS, VPNs, Firewalls, Web Filters, Routers, and Wireless technologies MDM technologies (e.g. Intune, Jamf, Meraki, Miradore) M365 experience, such as; Azure, Azure AD, Intune, Autopilot, Licencing, Security & Compliance, On-prem to Cloud migrations Personal skills Be a confident communicator at all levels, both written and verbally Take a pro-active approach to IT support and show initiative in your day-to-day work Be able to manage your time effectively, multitask, and prioritise your workload Have a willingness to travel to, from, and between customer sites on a daily basis What will you get in return Basic salary up to £35,000 + bonus + Company Car (Green Tax) Continous training and paid for certifications Hybrid working environment 25 days holiday + bank This position requires a full UK Drivers licence and you must based in or around the M4 corridor.Recruiter: Adam Titmus
About Our Client Our client is a leading provider of satellite operations across the globe. Job Description ROLE PURPOSE The role will report directly into the Head of System Engineering and whilst specific responsibilities will be dependent upon the changing needs of the business, the following provides an overview of the role's key responsibilities and measures Architect, design, and implement solutions leveraging existing infrastructure components, while incorporating new technologies to establish best practices. Resolve novel incidents and drive proactive changes to prevent future issues. Contribute to developing the Technology Roadmap for data centers and services. Evaluate and implement new tools and techniques, understanding their value and impact. Lead technical discussions and confidently present to diverse audiences. Mentor junior system engineers, ensuring high-quality designs and considering broader infrastructure impacts. Stay updated on technical skills and emerging technologies to benefit the team. Introduce automation for improved performance and efficiency. Serve as the primary technical and design authority for the team, fostering key relationships with Architecture and Product teams. KEY ACCOUNTABILITIES Develop high and low-level designs for MPLS - all IP core networks, ensuring seamless connectivity and optimal performance. Oversee the design and implementation of Core IP domain networks, employing best practices to enhance reliability and scalability. Utilize extensive IP networking experience to architect robust solutions that meet business requirements and industry standards. Create detailed High-Level Design (HLD) and Low-Level Design (LLD) documentation for MPLS networks, ensuring clarity and alignment with project objectives. Drive design and deployment initiatives, leveraging expertise to deliver efficient and effective network solutions. Lead Core Network design projects, particularly focusing on Software-Defined Wide Area Network (SD WAN) implementations to support evolving business needs. Demonstrate proficiency with Juniper technologies, leveraging them effectively within network architectures to optimize performance and functionality. Apply deep understanding of IP domain principles to troubleshoot complex network issues and implement strategic improvements. Collaborate with cross-functional teams to ensure successful execution of network design and deployment projects. Stay abreast of industry trends and technological advancements, continually enhancing skills and knowledge to drive innovation and excellence in network design and implementation The Successful Applicant SKILLS AND QUALIFICATIONS Required Technology Skills: Practical Experience: Proficient in designing, operating, and troubleshooting large-scaleMultilayer Switching and Routing environments using Juniper,Arista, and Cisco equipment and operating systems, with expertise in technologieslikeMulticast,PortChanneling,EIGRP,CDP,GLBP,VRF,andQoS. Extensive knowledge of Wide Area Networking technologies and protocols such as MPLS, WAN, CoS, and DWDM, including experience with major Global Communications suppliers. Strong technical understanding of OSI network topologies, including proficiency in troubleshooting and design of Routing Protocols (BGP, OSPF, iGRP), DNS, DHCP, IP Address Management, and TCP/UDP Port RFC & IEEE 802-based standards. Experience deploying Juniper/Cisco switches in Spine/Leaf topology configurations. Advanced experience in VPN technologies and protocols, including IPSec, Public/Private configurations. Proficiency in Load Balancing & Global/DNS balancing technologies and techniques, preferably with Fortinet hardware and/or software appliances/cloud versions. Good understanding of Network Management technologies and protocols such as SNMP, Netflow, IPSLA, with practical experience in associated Network Management & Alerting Tools. Desired Technical Skills: Knowledge of Firewall Platforms and Technologies, including configuration of Fortinet, along with associated Management Systems and Firewall rule analysis tools (e.g., Skybox, Tufin). Expertise in remote access and two-factor authentication technologies and AAA solutions, such as RSA, Juniper/Pulse, Cisco ACS, Radius. Familiarity with SDN/automation technologies, configuration tools (e.g., Juniper/MIST, G.I.T, Chef, Ansible, Puppet), preferably in a DevOps environment. Proficiency in Automation and Scripting languages such as Python, Unix/Linux, or PowerShell & Batch. What's on Offer This role is paying up to £90,000 for the perfect candidate plus up to 10% bonus based on company performance. The ideal candidate must have extensive experience working with SD-WAN, Core-Wan, IP Domains, HLD/LLD for MPLS and Juniper exposure. This is a hybrid role - 2 days on site are required every week in West London
May 02, 2024
Full time
About Our Client Our client is a leading provider of satellite operations across the globe. Job Description ROLE PURPOSE The role will report directly into the Head of System Engineering and whilst specific responsibilities will be dependent upon the changing needs of the business, the following provides an overview of the role's key responsibilities and measures Architect, design, and implement solutions leveraging existing infrastructure components, while incorporating new technologies to establish best practices. Resolve novel incidents and drive proactive changes to prevent future issues. Contribute to developing the Technology Roadmap for data centers and services. Evaluate and implement new tools and techniques, understanding their value and impact. Lead technical discussions and confidently present to diverse audiences. Mentor junior system engineers, ensuring high-quality designs and considering broader infrastructure impacts. Stay updated on technical skills and emerging technologies to benefit the team. Introduce automation for improved performance and efficiency. Serve as the primary technical and design authority for the team, fostering key relationships with Architecture and Product teams. KEY ACCOUNTABILITIES Develop high and low-level designs for MPLS - all IP core networks, ensuring seamless connectivity and optimal performance. Oversee the design and implementation of Core IP domain networks, employing best practices to enhance reliability and scalability. Utilize extensive IP networking experience to architect robust solutions that meet business requirements and industry standards. Create detailed High-Level Design (HLD) and Low-Level Design (LLD) documentation for MPLS networks, ensuring clarity and alignment with project objectives. Drive design and deployment initiatives, leveraging expertise to deliver efficient and effective network solutions. Lead Core Network design projects, particularly focusing on Software-Defined Wide Area Network (SD WAN) implementations to support evolving business needs. Demonstrate proficiency with Juniper technologies, leveraging them effectively within network architectures to optimize performance and functionality. Apply deep understanding of IP domain principles to troubleshoot complex network issues and implement strategic improvements. Collaborate with cross-functional teams to ensure successful execution of network design and deployment projects. Stay abreast of industry trends and technological advancements, continually enhancing skills and knowledge to drive innovation and excellence in network design and implementation The Successful Applicant SKILLS AND QUALIFICATIONS Required Technology Skills: Practical Experience: Proficient in designing, operating, and troubleshooting large-scaleMultilayer Switching and Routing environments using Juniper,Arista, and Cisco equipment and operating systems, with expertise in technologieslikeMulticast,PortChanneling,EIGRP,CDP,GLBP,VRF,andQoS. Extensive knowledge of Wide Area Networking technologies and protocols such as MPLS, WAN, CoS, and DWDM, including experience with major Global Communications suppliers. Strong technical understanding of OSI network topologies, including proficiency in troubleshooting and design of Routing Protocols (BGP, OSPF, iGRP), DNS, DHCP, IP Address Management, and TCP/UDP Port RFC & IEEE 802-based standards. Experience deploying Juniper/Cisco switches in Spine/Leaf topology configurations. Advanced experience in VPN technologies and protocols, including IPSec, Public/Private configurations. Proficiency in Load Balancing & Global/DNS balancing technologies and techniques, preferably with Fortinet hardware and/or software appliances/cloud versions. Good understanding of Network Management technologies and protocols such as SNMP, Netflow, IPSLA, with practical experience in associated Network Management & Alerting Tools. Desired Technical Skills: Knowledge of Firewall Platforms and Technologies, including configuration of Fortinet, along with associated Management Systems and Firewall rule analysis tools (e.g., Skybox, Tufin). Expertise in remote access and two-factor authentication technologies and AAA solutions, such as RSA, Juniper/Pulse, Cisco ACS, Radius. Familiarity with SDN/automation technologies, configuration tools (e.g., Juniper/MIST, G.I.T, Chef, Ansible, Puppet), preferably in a DevOps environment. Proficiency in Automation and Scripting languages such as Python, Unix/Linux, or PowerShell & Batch. What's on Offer This role is paying up to £90,000 for the perfect candidate plus up to 10% bonus based on company performance. The ideal candidate must have extensive experience working with SD-WAN, Core-Wan, IP Domains, HLD/LLD for MPLS and Juniper exposure. This is a hybrid role - 2 days on site are required every week in West London
Senior Desktop Support Engineer - Up to £50,000 depending on experience. This note this role is a 12 month FTC. Based in City of London - 5 days on-site . I am representing an award-winning boutique investment bank. They are looking for a Senior Desktop Support Engineer who will sits within the Infrastructure Support team. Tech Skills SCCM - Package and deploy software in line with the business's needs. Patch Management Mobile Device Management (Intune/SCCM) Office 20169õ Have in-depth knowledge Windows Active directory technologies. (MSCP desirable) with a least two years' experience Group Policy management. Strong knowledge of Exchange administration Knowledge of TCP/IP, DHCP, DNS, SFTP, FTP, SMTP and SNMP Bloomberg & Reuters troubleshooting Windows 10 Candidate Profile Background in VIP Support or Trade Floor nice to have. Background in regulated environment preferable. Excellent communication skills Excellent troubleshooting and problem-solving skills. Ability to work effectively under pressure and prioritise tasks in a fast-paced environment. My client is looking to recruit URGENTLY, please send your CV in Word format to be considered for this great opportunity. Etech Partners needs to collect and use your personal information when you apply for a role. We understand that you care about your privacy, and we take that seriously. Our Privacy Notice describes our policies and practices regarding collection and use of your personal data. By applying for this job you accept the Privacy Policy.
May 02, 2024
Full time
Senior Desktop Support Engineer - Up to £50,000 depending on experience. This note this role is a 12 month FTC. Based in City of London - 5 days on-site . I am representing an award-winning boutique investment bank. They are looking for a Senior Desktop Support Engineer who will sits within the Infrastructure Support team. Tech Skills SCCM - Package and deploy software in line with the business's needs. Patch Management Mobile Device Management (Intune/SCCM) Office 20169õ Have in-depth knowledge Windows Active directory technologies. (MSCP desirable) with a least two years' experience Group Policy management. Strong knowledge of Exchange administration Knowledge of TCP/IP, DHCP, DNS, SFTP, FTP, SMTP and SNMP Bloomberg & Reuters troubleshooting Windows 10 Candidate Profile Background in VIP Support or Trade Floor nice to have. Background in regulated environment preferable. Excellent communication skills Excellent troubleshooting and problem-solving skills. Ability to work effectively under pressure and prioritise tasks in a fast-paced environment. My client is looking to recruit URGENTLY, please send your CV in Word format to be considered for this great opportunity. Etech Partners needs to collect and use your personal information when you apply for a role. We understand that you care about your privacy, and we take that seriously. Our Privacy Notice describes our policies and practices regarding collection and use of your personal data. By applying for this job you accept the Privacy Policy.
Senior IT Support Engineer / IT System Administrator Location: Winchester - on site role Job Type: Full-time Salary: up to circa £36,000 per annum Seeking a Senior IT Support Engineer to join an established IT Team in an educational organisation. This role involves working closely with the Head of IT Services to manage, support, and enhance the organisations extensive IT infrastructure. The successful candidate will be involved in a variety of tasks, from high-level analysis and design to hands-on support and maintenance. This great opportunity to work in a role which will provide a range of different opportunities for development and the chance to work with a broad range of IT systems and Infrastructure. Day to Day of the role: Analyse, design, implement, maintain, and support IT infrastructure, including applications, security systems, OS deployment, network services, storage, backup, and cloud services. Provide 2nd/3rd Line level type support to IT Technicians and offer excellent customer service to students, staff, and parents. Collaborate with the Head of IT Services to develop IT systems, policies, and best practices. Stay informed on IT trends and their potential impact on IT Estate. Document tasks thoroughly and produce user training materials as needed. Support the safeguarding of students and participate in related training. Contribute to promoting equality and fostering positive relations among diverse groups. Perform any other duties as reasonably required. Required Skills & Qualifications: Broad IT knowledge with expertise in areas such as desktop, servers, storage, network, and system infrastructure. Proficient understanding of TCP/IP, DNS, DHCP, and other networking protocols. Excellent level of English and Mathematics skills. Exceptional interpersonal skills to service users of all levels and abilities. Methodical problem-solving ability with attention to detail. Capable of working independently and as part of a team. A keen interest in learning and a helpful personality. Excellent communication skills, able to explain technical issues to non-technical users. Commitment to the protection and safeguarding of children and vulnerable adults. Degree-level IT-related qualification or equivalent industry experience/professional qualifications. Respect for diversity and commitment to equality of opportunity. Desirable: Knowledge of current security issues and IT security best practices. Experience working in an Educational environment.
May 02, 2024
Full time
Senior IT Support Engineer / IT System Administrator Location: Winchester - on site role Job Type: Full-time Salary: up to circa £36,000 per annum Seeking a Senior IT Support Engineer to join an established IT Team in an educational organisation. This role involves working closely with the Head of IT Services to manage, support, and enhance the organisations extensive IT infrastructure. The successful candidate will be involved in a variety of tasks, from high-level analysis and design to hands-on support and maintenance. This great opportunity to work in a role which will provide a range of different opportunities for development and the chance to work with a broad range of IT systems and Infrastructure. Day to Day of the role: Analyse, design, implement, maintain, and support IT infrastructure, including applications, security systems, OS deployment, network services, storage, backup, and cloud services. Provide 2nd/3rd Line level type support to IT Technicians and offer excellent customer service to students, staff, and parents. Collaborate with the Head of IT Services to develop IT systems, policies, and best practices. Stay informed on IT trends and their potential impact on IT Estate. Document tasks thoroughly and produce user training materials as needed. Support the safeguarding of students and participate in related training. Contribute to promoting equality and fostering positive relations among diverse groups. Perform any other duties as reasonably required. Required Skills & Qualifications: Broad IT knowledge with expertise in areas such as desktop, servers, storage, network, and system infrastructure. Proficient understanding of TCP/IP, DNS, DHCP, and other networking protocols. Excellent level of English and Mathematics skills. Exceptional interpersonal skills to service users of all levels and abilities. Methodical problem-solving ability with attention to detail. Capable of working independently and as part of a team. A keen interest in learning and a helpful personality. Excellent communication skills, able to explain technical issues to non-technical users. Commitment to the protection and safeguarding of children and vulnerable adults. Degree-level IT-related qualification or equivalent industry experience/professional qualifications. Respect for diversity and commitment to equality of opportunity. Desirable: Knowledge of current security issues and IT security best practices. Experience working in an Educational environment.
Global Technology Solutions Ltd
Edinburgh, Midlothian
Job title: Desktop Engineer (with network experience)Contract length: 3-monthsDay rate: £240 inside ir35 through umbrella Location: Edinburgh Must be holding SC Clearance Supporting one of our clients based from in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents along with some physical network duties. The site benefits from: Easy access to travel links Free on-site parking Employee rates at the on-site restaurantSite hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed. Due to the nature of our client's work the successful candidate will need to be hold SC Security Clearance. For this reason, we are only able to progress with applications from British nationals.Primary role requirements: Responsible for maintaining and promoting highest level of service to the client Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient Responsible for Incident ticket handling, escalation and problem diagnosis Desktop / Laptop / VDI - build, configuration and deployment to end users Assist with software installation / deployment Assist with Smarthphone deploymentsSecondary role requirements: Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets Hardware installation / upgrade / break fix for desktop, laptop, and server Smarthpone support Network patching and trouble shooting Essential Skills and Qualifications: Knowledge of Microsoft Windows 10 Operating Systems - Deployment, configuration, and support Knowledge of Microsoft Office 2010 onwards Working knowledge of Active Directory - Users and Computers Have an understanding of DNS, DHCP Working knowledge of Cisco AnyConnect VPN RSA Secure Login administration Proven and demonstrable software and hardware troubleshooting skills Knowledge of Microsoft SCCM and OS / Application deployment Good written communication: concise and accurate call logging, documentation and email correspondence Able to work well as part of a team or independentlyDesirable skills / qualifications: ITIL Version 3/4 Foundation CompTia A+ Certification Microsoft Windows 7/10 training and certificationIf you have the skill required, please apply now "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Business in relation to this vacancy
May 02, 2024
Full time
Job title: Desktop Engineer (with network experience)Contract length: 3-monthsDay rate: £240 inside ir35 through umbrella Location: Edinburgh Must be holding SC Clearance Supporting one of our clients based from in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents along with some physical network duties. The site benefits from: Easy access to travel links Free on-site parking Employee rates at the on-site restaurantSite hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed. Due to the nature of our client's work the successful candidate will need to be hold SC Security Clearance. For this reason, we are only able to progress with applications from British nationals.Primary role requirements: Responsible for maintaining and promoting highest level of service to the client Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient Responsible for Incident ticket handling, escalation and problem diagnosis Desktop / Laptop / VDI - build, configuration and deployment to end users Assist with software installation / deployment Assist with Smarthphone deploymentsSecondary role requirements: Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets Hardware installation / upgrade / break fix for desktop, laptop, and server Smarthpone support Network patching and trouble shooting Essential Skills and Qualifications: Knowledge of Microsoft Windows 10 Operating Systems - Deployment, configuration, and support Knowledge of Microsoft Office 2010 onwards Working knowledge of Active Directory - Users and Computers Have an understanding of DNS, DHCP Working knowledge of Cisco AnyConnect VPN RSA Secure Login administration Proven and demonstrable software and hardware troubleshooting skills Knowledge of Microsoft SCCM and OS / Application deployment Good written communication: concise and accurate call logging, documentation and email correspondence Able to work well as part of a team or independentlyDesirable skills / qualifications: ITIL Version 3/4 Foundation CompTia A+ Certification Microsoft Windows 7/10 training and certificationIf you have the skill required, please apply now "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Business in relation to this vacancy
Role: IT Engineer Location: Warrington / Manchester Salary: Up to £40,000 Essential : Driving License - multiple sites included in the Northwest Benefits : Mileage or Car Allowance Snippet: We're offering an exceptional chance for a proactive and skilled IT Support Engineer to shine in the Warrington area. In this role, you'll be the linchpin ensuring seamless IT operations and swift resolution of any issues that arise across multiple sites. Key Responsibilities: Offering senior level support (2nd / 3rd) across internal / external users. Diagnose and troubleshoot hardware and software glitches across a range of devices. Install, configure, and maintain OS and software applications. Manage user accounts and permissions with finesse. Collaborate with fellow IT wizards to tackle complex issues and implement ingenious solutions. Keep meticulous records of support activities and resolutions. Dive into IT projects as needed, bringing your expertise to the table. Requirements: Demonstrated prowess in a similar IT support role. Adeptness with Microsoft Windows OS and Office 365. Familiarity with networking fundamentals like TCP/IP, DNS, DHCP, etc. Hands-on experience in Active Directory administration. Office 365 experience including migration from on prem to cloud Azure and Azure virtual desktop Stellar communication and customer service chops. Ability to excel both solo and in a team. Bonus points for relevant IT certifications (CompTIA A+, Microsoft Certified Professional, etc.). Benefits: Lucrative salary reaching up to £40,000 per annum. A roadmap for career growth and professional honing. Pension perks to secure your future. Health and wellness goodies to keep you in top form. A warm and supportive atmosphere where camaraderie thrives. Ready to elevate your IT support journey and become a vital part of our dynamic Manchester team? We're eager to hear from you! 1st line - 2nd line - 3rd line - Ad - Active Directory - GPO - Group policy - O365 - Office 365 - exchange - VMWare - Hyper V - Project Support - Infrastructure Please hit apply or send you CV to ( tom . - group . co . uk )
May 02, 2024
Full time
Role: IT Engineer Location: Warrington / Manchester Salary: Up to £40,000 Essential : Driving License - multiple sites included in the Northwest Benefits : Mileage or Car Allowance Snippet: We're offering an exceptional chance for a proactive and skilled IT Support Engineer to shine in the Warrington area. In this role, you'll be the linchpin ensuring seamless IT operations and swift resolution of any issues that arise across multiple sites. Key Responsibilities: Offering senior level support (2nd / 3rd) across internal / external users. Diagnose and troubleshoot hardware and software glitches across a range of devices. Install, configure, and maintain OS and software applications. Manage user accounts and permissions with finesse. Collaborate with fellow IT wizards to tackle complex issues and implement ingenious solutions. Keep meticulous records of support activities and resolutions. Dive into IT projects as needed, bringing your expertise to the table. Requirements: Demonstrated prowess in a similar IT support role. Adeptness with Microsoft Windows OS and Office 365. Familiarity with networking fundamentals like TCP/IP, DNS, DHCP, etc. Hands-on experience in Active Directory administration. Office 365 experience including migration from on prem to cloud Azure and Azure virtual desktop Stellar communication and customer service chops. Ability to excel both solo and in a team. Bonus points for relevant IT certifications (CompTIA A+, Microsoft Certified Professional, etc.). Benefits: Lucrative salary reaching up to £40,000 per annum. A roadmap for career growth and professional honing. Pension perks to secure your future. Health and wellness goodies to keep you in top form. A warm and supportive atmosphere where camaraderie thrives. Ready to elevate your IT support journey and become a vital part of our dynamic Manchester team? We're eager to hear from you! 1st line - 2nd line - 3rd line - Ad - Active Directory - GPO - Group policy - O365 - Office 365 - exchange - VMWare - Hyper V - Project Support - Infrastructure Please hit apply or send you CV to ( tom . - group . co . uk )
IT SYSTEMS ADMINISTRATOR / CHELTENHAM (REMOTE) / UP TO £55K & GREAT BENEFTIS Exciting new opportunity for an experienced IT Systems Administrator to join a rapidly growing organisation. Remote working, with occasional attendance at customer sites in the Midlands and South West as required. Excellent pay & extensive benefits package. In 2019, our founders were working as engineers solving complex cross domain problems in defence and security organisations. TwinStream was formed to consolidate their collective expertise and experience into one business, providing technical excellence and exceptional service to their clients. The business is headquartered in Cheltenham with teams working both on-site with clients and remotely from home. What's on Offer? Highly competitive salary of £40,000 to £55,000 (depending on experience). Remote work - with occasional visits to customer sites in the Midlands and South West Pension - 8% pension plan. Learning and Development - A £1,000 training budget to help with your development. 25 days' holiday plus bank holidays. Every quarter, we hold a meeting involving all team members from TwinStream - this allows us to meet up, chat about all things TwinStream, and enjoy team building and company updates. Christmas and summer parties to celebrate our successes. Opportunity to lease an electric vehicle via salary sacrifice Health and Well-being - Access to workplace Mental Health First Aider Life assurance Key Responsibilities of the IT Systems Administrator: Maintain and deploy laptops (Dell XPS, Apple MacBook Pro) and mobile devices (Google Pixel, Apple iPhone) Build and maintain operating systems (Windows 11+, macOS 14+, Ubuntu Linux 22+, Android 14+, iOS/iPadOS 17+) Build and maintain portable WiFi routers running OpenVPN client Administer JML processes Provide 1st and 2nd line IT support (inc. use and administration of Jira Service Management) Administer Microsoft365 Administer SaaS corporate tools (e.g., Afi, Xoralia, 1Password Business and Exclaimer) Maintain IT asset register (in Jira Service Management) Administer Atlassian tools (e.g., Confluence, Jira Software, BitBucket and Access) Administer Cloud subscriptions (AWS Organisations, Accounts and limited IaaS, and Azure Tenants, Subscriptions, Entra ID and limited IaaS) Maintain and administer various IaaS tools (e.g., Jenkins, Nexus and SonarQube) Maintain and administer CA server, certificate distribution and certificate revocation Administer and distribute Yubikeys and MFA hardware tokens Administer and maintain a small number ( Administer DNS and DHCP for internal lab networks Administer information protection tooling (e.g., Microsoft Purview) Skills & Experience: Thorough, diligent, meticulous finisher Strong multi-tasker - able to carry out long-running tasks while sometimes context-switching to deal with incidents and issues, before resuming long-running tasks Proactive, flexible and adaptable Excellent critical thinking skills and intellectual curiosity Effective communication and interpersonal skills. Self-motivated and able to work independently, driving initiatives forward The successful candidate must be eligible for DV clearance What's Next? If you have the skillset and enthusiasm to hit the ground running in this IT Systems Administrator position, we would love to hear from you. APPLY NOW for immediate consideration. Further Information: Due to the industries in which some of our clients work, and to comply with their requirements, any offer would be conditional on achieving satisfactory Baseline Personnel Security Standard (BPSS) screening results, and on subsequently achieving and retaining Developed Vetting (DV) clearance.
May 02, 2024
Full time
IT SYSTEMS ADMINISTRATOR / CHELTENHAM (REMOTE) / UP TO £55K & GREAT BENEFTIS Exciting new opportunity for an experienced IT Systems Administrator to join a rapidly growing organisation. Remote working, with occasional attendance at customer sites in the Midlands and South West as required. Excellent pay & extensive benefits package. In 2019, our founders were working as engineers solving complex cross domain problems in defence and security organisations. TwinStream was formed to consolidate their collective expertise and experience into one business, providing technical excellence and exceptional service to their clients. The business is headquartered in Cheltenham with teams working both on-site with clients and remotely from home. What's on Offer? Highly competitive salary of £40,000 to £55,000 (depending on experience). Remote work - with occasional visits to customer sites in the Midlands and South West Pension - 8% pension plan. Learning and Development - A £1,000 training budget to help with your development. 25 days' holiday plus bank holidays. Every quarter, we hold a meeting involving all team members from TwinStream - this allows us to meet up, chat about all things TwinStream, and enjoy team building and company updates. Christmas and summer parties to celebrate our successes. Opportunity to lease an electric vehicle via salary sacrifice Health and Well-being - Access to workplace Mental Health First Aider Life assurance Key Responsibilities of the IT Systems Administrator: Maintain and deploy laptops (Dell XPS, Apple MacBook Pro) and mobile devices (Google Pixel, Apple iPhone) Build and maintain operating systems (Windows 11+, macOS 14+, Ubuntu Linux 22+, Android 14+, iOS/iPadOS 17+) Build and maintain portable WiFi routers running OpenVPN client Administer JML processes Provide 1st and 2nd line IT support (inc. use and administration of Jira Service Management) Administer Microsoft365 Administer SaaS corporate tools (e.g., Afi, Xoralia, 1Password Business and Exclaimer) Maintain IT asset register (in Jira Service Management) Administer Atlassian tools (e.g., Confluence, Jira Software, BitBucket and Access) Administer Cloud subscriptions (AWS Organisations, Accounts and limited IaaS, and Azure Tenants, Subscriptions, Entra ID and limited IaaS) Maintain and administer various IaaS tools (e.g., Jenkins, Nexus and SonarQube) Maintain and administer CA server, certificate distribution and certificate revocation Administer and distribute Yubikeys and MFA hardware tokens Administer and maintain a small number ( Administer DNS and DHCP for internal lab networks Administer information protection tooling (e.g., Microsoft Purview) Skills & Experience: Thorough, diligent, meticulous finisher Strong multi-tasker - able to carry out long-running tasks while sometimes context-switching to deal with incidents and issues, before resuming long-running tasks Proactive, flexible and adaptable Excellent critical thinking skills and intellectual curiosity Effective communication and interpersonal skills. Self-motivated and able to work independently, driving initiatives forward The successful candidate must be eligible for DV clearance What's Next? If you have the skillset and enthusiasm to hit the ground running in this IT Systems Administrator position, we would love to hear from you. APPLY NOW for immediate consideration. Further Information: Due to the industries in which some of our clients work, and to comply with their requirements, any offer would be conditional on achieving satisfactory Baseline Personnel Security Standard (BPSS) screening results, and on subsequently achieving and retaining Developed Vetting (DV) clearance.
We are working with an industry leading MSP who have significant growth plans over the next 2 years to support their gorwing customer base. We are looking for a 3rd Line Engineer to join a technical team supporting customers across Project delivery and BAU support.With a healthy training budget for each engineer to ensure you are up to date with the latest technologies and certifications this is a great opportunity to get exposure to some of the latest technologies. What will you be doing as a 3rd Line Engineer? As a pivotal member of the technical team, your role will involve:- Providing expert-level support and troubleshooting for complex issues.- Designing and implementing solutions based on Microsoft Modern Workplace technologies.- Ensuring the stability and efficiency of networking infrastructures.- Collaborating with other professionals to deliver exceptional service to a diverse clientele.- Contributing to projects with your innovative ideas and technical acumen. What experience fo you need as a 3rd Line Engineer? - Proven experience in a 3rd Line Engineer role or similar within an IT environment.- Previous experience in an MSP environment would be advantageous- Proficient in Microsoft Modern Workplace technologies, including Office 365 and Azure.- A solid understanding of networking principles, including TCP/IP, DNS, and DHCP.- Experience with virtualization platforms, such as Hyper-V or VMware.- Excellent problem-solving abilities and a methodical approach to resolving complex issues.- Strong communication skills, capable of explaining technical concepts to non-technical stakeholders.- Relevant certifications (e.g., MCSE, CCNA) are highly regarded but not essential. What will you get? - Basic salary of up to £45,000 + bonus - Hybrid working environment- Continous training and paid for certifications- Incredibly generous additional benefits- Wellbeing and charity supportThis position is based in Gloucester so you must be in within a commutable distance.If you feel you match the above click 'apply now' with an up to date version of your CV.
May 02, 2024
Full time
We are working with an industry leading MSP who have significant growth plans over the next 2 years to support their gorwing customer base. We are looking for a 3rd Line Engineer to join a technical team supporting customers across Project delivery and BAU support.With a healthy training budget for each engineer to ensure you are up to date with the latest technologies and certifications this is a great opportunity to get exposure to some of the latest technologies. What will you be doing as a 3rd Line Engineer? As a pivotal member of the technical team, your role will involve:- Providing expert-level support and troubleshooting for complex issues.- Designing and implementing solutions based on Microsoft Modern Workplace technologies.- Ensuring the stability and efficiency of networking infrastructures.- Collaborating with other professionals to deliver exceptional service to a diverse clientele.- Contributing to projects with your innovative ideas and technical acumen. What experience fo you need as a 3rd Line Engineer? - Proven experience in a 3rd Line Engineer role or similar within an IT environment.- Previous experience in an MSP environment would be advantageous- Proficient in Microsoft Modern Workplace technologies, including Office 365 and Azure.- A solid understanding of networking principles, including TCP/IP, DNS, and DHCP.- Experience with virtualization platforms, such as Hyper-V or VMware.- Excellent problem-solving abilities and a methodical approach to resolving complex issues.- Strong communication skills, capable of explaining technical concepts to non-technical stakeholders.- Relevant certifications (e.g., MCSE, CCNA) are highly regarded but not essential. What will you get? - Basic salary of up to £45,000 + bonus - Hybrid working environment- Continous training and paid for certifications- Incredibly generous additional benefits- Wellbeing and charity supportThis position is based in Gloucester so you must be in within a commutable distance.If you feel you match the above click 'apply now' with an up to date version of your CV.
Global Technology Solutions Ltd
Edinburgh, Midlothian
Job title: Desktop Engineer (with network experience) Contract length: 3-months Day rate: £240 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Supporting one of our clients based from in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents along with some physical network duties. The site benefits from: * Easy access to travel links * Free on-site parking * Employee rates at the on-site restaurant Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed. Due to the nature of our client's work the successful candidate will need to be hold SC Security Clearance. For this reason, we are only able to progress with applications from British nationals. Primary role requirements: * Responsible for maintaining and promoting highest level of service to the client * Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient * Responsible for Incident ticket handling, escalation and problem diagnosis * Desktop/Laptop/VDI - build, configuration and deployment to end users * Assist with software installation/deployment * Assist with Smarthphone deployments Secondary role requirements: * Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets * Hardware installation/upgrade/break fix for desktop, laptop, and server * Smarthpone support * Network patching and troubleshooting Essential Skills and Qualifications: * Knowledge of Microsoft Windows 10 Operating Systems - Deployment, configuration, and support * Knowledge of Microsoft Office 2010 onwards * Working knowledge of Active Directory - Users and Computers * Have an understanding of DNS, DHCP * Working knowledge of Cisco AnyConnect VPN * RSA Secure Login administration * Proven and demonstrable software and hardware troubleshooting skills * Knowledge of Microsoft SCCM and OS/Application deployment * Good written communication: concise and accurate call logging, documentation and email correspondence * Able to work well as part of a team or independently Desirable skills/qualifications: * ITIL Version 3/4 Foundation * CompTia A+ Certification * Microsoft Windows 7/10 training and certification If you have the skill required, please apply now In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
May 02, 2024
Contractor
Job title: Desktop Engineer (with network experience) Contract length: 3-months Day rate: £240 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Supporting one of our clients based from in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents along with some physical network duties. The site benefits from: * Easy access to travel links * Free on-site parking * Employee rates at the on-site restaurant Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed. Due to the nature of our client's work the successful candidate will need to be hold SC Security Clearance. For this reason, we are only able to progress with applications from British nationals. Primary role requirements: * Responsible for maintaining and promoting highest level of service to the client * Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient * Responsible for Incident ticket handling, escalation and problem diagnosis * Desktop/Laptop/VDI - build, configuration and deployment to end users * Assist with software installation/deployment * Assist with Smarthphone deployments Secondary role requirements: * Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets * Hardware installation/upgrade/break fix for desktop, laptop, and server * Smarthpone support * Network patching and troubleshooting Essential Skills and Qualifications: * Knowledge of Microsoft Windows 10 Operating Systems - Deployment, configuration, and support * Knowledge of Microsoft Office 2010 onwards * Working knowledge of Active Directory - Users and Computers * Have an understanding of DNS, DHCP * Working knowledge of Cisco AnyConnect VPN * RSA Secure Login administration * Proven and demonstrable software and hardware troubleshooting skills * Knowledge of Microsoft SCCM and OS/Application deployment * Good written communication: concise and accurate call logging, documentation and email correspondence * Able to work well as part of a team or independently Desirable skills/qualifications: * ITIL Version 3/4 Foundation * CompTia A+ Certification * Microsoft Windows 7/10 training and certification If you have the skill required, please apply now In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
Title: 2nd Line Onsite/Field Engineer Location: Head Office- Norwich (onsite & field work to surrounding areas) Salary: £30,000-35,000 per annum (DOE) I have partnered with a telecommunications company who outsource their IT to SMEs in and around the Norfolk area. They are looking for an experienced 2nd Line Engineer who can bridge the gap between their 1st line and 3rd line engineers. Requirements: Ticketing system support- ServiceNow/Jira/Confluence 2nd Line Support (onsite & remote) Active Directory/Azure AD Office 365 configuration & administration Windows Servers Virtualisation technologies- VMWare/Hyper-V Network experience- DNS/DHCP (beneficial) Cloud technologies- Azure/AWS Full UK driving licence & own vehicle This will be a mixture of onsite support at the client's head office (Norwich) and field work to their end customers based in the surrounding areas. Should you be out of the field they provide you with a company van. If this is something you'd be interested in, please apply now for immediate consideration! In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 02, 2024
Full time
Title: 2nd Line Onsite/Field Engineer Location: Head Office- Norwich (onsite & field work to surrounding areas) Salary: £30,000-35,000 per annum (DOE) I have partnered with a telecommunications company who outsource their IT to SMEs in and around the Norfolk area. They are looking for an experienced 2nd Line Engineer who can bridge the gap between their 1st line and 3rd line engineers. Requirements: Ticketing system support- ServiceNow/Jira/Confluence 2nd Line Support (onsite & remote) Active Directory/Azure AD Office 365 configuration & administration Windows Servers Virtualisation technologies- VMWare/Hyper-V Network experience- DNS/DHCP (beneficial) Cloud technologies- Azure/AWS Full UK driving licence & own vehicle This will be a mixture of onsite support at the client's head office (Norwich) and field work to their end customers based in the surrounding areas. Should you be out of the field they provide you with a company van. If this is something you'd be interested in, please apply now for immediate consideration! In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
3rd Line MSP Engineer Role: IT Project Engineer Location: Leeds Salary: £30K-£45K (DOE) Interviewing Immediately - Apply Now Are you looking for a new job role in a very accessible area in Leeds, with great opportunities and room to develop? This award-winning IT company have been providing expert IT solutions in the market for a number of years. Now, they are looking for a new 3rd Line Engineer to deal with their installations, migrations, configurations and ongoing support of computers, networks, servers, cloud environments, hardware and software both remotely and on-site for a large range of reputable clients. You will also be used an escalation point for the 2nd Line Engineers in addition to site visits and project work. This company offers plenty of training and can guarantee the progression you deserve. With one of the best benefits packages around, and a quality-oriented approach, this could well be the perfect fit you've been searching for. We are looking for someone with the following skills: Office365 - inc migrations SharePoint Migrations DNS / DHCP / TCP/IP Windows Server - 2019 Windows 7/8/10 Cloud Solutions VMWare & Hyper-V Installations / Clustering Networking Routers & Switches - L2 & L3 MSP experience This role would be suitable for: Helpdesk Support, 3rd Line, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 02, 2024
Full time
3rd Line MSP Engineer Role: IT Project Engineer Location: Leeds Salary: £30K-£45K (DOE) Interviewing Immediately - Apply Now Are you looking for a new job role in a very accessible area in Leeds, with great opportunities and room to develop? This award-winning IT company have been providing expert IT solutions in the market for a number of years. Now, they are looking for a new 3rd Line Engineer to deal with their installations, migrations, configurations and ongoing support of computers, networks, servers, cloud environments, hardware and software both remotely and on-site for a large range of reputable clients. You will also be used an escalation point for the 2nd Line Engineers in addition to site visits and project work. This company offers plenty of training and can guarantee the progression you deserve. With one of the best benefits packages around, and a quality-oriented approach, this could well be the perfect fit you've been searching for. We are looking for someone with the following skills: Office365 - inc migrations SharePoint Migrations DNS / DHCP / TCP/IP Windows Server - 2019 Windows 7/8/10 Cloud Solutions VMWare & Hyper-V Installations / Clustering Networking Routers & Switches - L2 & L3 MSP experience This role would be suitable for: Helpdesk Support, 3rd Line, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Modern Workplace Platform Consultant - Remote - £60,000 per annum (pro rata - 6 month FTC) Skills: Exchange 2016, 2019 and Exchange Online, EUC End User Computing, Modern Workplace Consultant, Workplace Applications Enterprise Mobility Architecture Architect Intune SCCM Azure AD, Sharepoint and M365 Company: Due to continuous growth, my fantastic client who is a well-known management consultancy, is seeking a Modern Workplace Platform Consultant, 365 Design Engineer to join them on a permanent basis. This is an exciting time to join as the organisation is currently undergoing a large workplace roll out and migration programme. Role: Reporting to the Head of Consultancy, you will be responsible for the design, development and roadmap of the technology the organisation uses, such as the Microsoft 365 suite including Exchange-Online, Microsoft Teams, OneDrive for Business, Windows 10, Windows 11, Endpoint and Intune. You will play a pivotal role as the firm undergo a digital transformation to work in a more mobile way and be a champion of the cloud strategy. You will be responsible for setting the standards, patterns and principles that apply to all of the technology in the firm's EUC portfolio either on-premise or cloud hosted and define what the future state of the digital workplace looks like. The following are essential: A minimum of 5 years' experience as an 365 consultant with excellent Microsoft Azure knowledge and Sharepoint Demonstrable experience in Tennant to Tennant migration and Exchange online to Intune via co-management Familiarity with security & compliance records such as DMARC/DKIM/SPF. Familiarity with messaging protocols used within the messaging platform, such as Autodiscover, DNS etc Familiarity of knowledge of MFA and SSO technologies Working knowledge of data retention practices such Microsoft Purview Strong knowledge with productivity & collaboration tools such as Microsoft Office suite including: Outlook, Teams, Viva, Forms. Working knowledge of PowerAutomate/Power BI Strong knowledge of Enterprise Social Media such as Microsoft Viva, Meta Workplace etc Enterprise Mobility, particularly mobile phones - Intune MDM/MAM Experience in Windows 10 / Windows 11 roll out and deployment Experience in Active Directory, Azure AD Experience in Microsoft 365 including MS Teams Excellent communication skills with the ability to influence and steer stakeholders Working Hours & Flexible Working : If you believe you have the right skill-set and attributes for this role, then please apply today! Modern Workplace Platform Consultant - Remote - £60,000 per annum (pro rata - 6 month FTC) Skills: Exchange 2016, 2019 and Exchange Online, EUC End User Computing, Modern Workplace Consultant, Workplace Applications Enterprise Mobility Architecture Architect Intune SCCM Azure AD, Sharepoint and M365 Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.
May 02, 2024
Full time
Modern Workplace Platform Consultant - Remote - £60,000 per annum (pro rata - 6 month FTC) Skills: Exchange 2016, 2019 and Exchange Online, EUC End User Computing, Modern Workplace Consultant, Workplace Applications Enterprise Mobility Architecture Architect Intune SCCM Azure AD, Sharepoint and M365 Company: Due to continuous growth, my fantastic client who is a well-known management consultancy, is seeking a Modern Workplace Platform Consultant, 365 Design Engineer to join them on a permanent basis. This is an exciting time to join as the organisation is currently undergoing a large workplace roll out and migration programme. Role: Reporting to the Head of Consultancy, you will be responsible for the design, development and roadmap of the technology the organisation uses, such as the Microsoft 365 suite including Exchange-Online, Microsoft Teams, OneDrive for Business, Windows 10, Windows 11, Endpoint and Intune. You will play a pivotal role as the firm undergo a digital transformation to work in a more mobile way and be a champion of the cloud strategy. You will be responsible for setting the standards, patterns and principles that apply to all of the technology in the firm's EUC portfolio either on-premise or cloud hosted and define what the future state of the digital workplace looks like. The following are essential: A minimum of 5 years' experience as an 365 consultant with excellent Microsoft Azure knowledge and Sharepoint Demonstrable experience in Tennant to Tennant migration and Exchange online to Intune via co-management Familiarity with security & compliance records such as DMARC/DKIM/SPF. Familiarity with messaging protocols used within the messaging platform, such as Autodiscover, DNS etc Familiarity of knowledge of MFA and SSO technologies Working knowledge of data retention practices such Microsoft Purview Strong knowledge with productivity & collaboration tools such as Microsoft Office suite including: Outlook, Teams, Viva, Forms. Working knowledge of PowerAutomate/Power BI Strong knowledge of Enterprise Social Media such as Microsoft Viva, Meta Workplace etc Enterprise Mobility, particularly mobile phones - Intune MDM/MAM Experience in Windows 10 / Windows 11 roll out and deployment Experience in Active Directory, Azure AD Experience in Microsoft 365 including MS Teams Excellent communication skills with the ability to influence and steer stakeholders Working Hours & Flexible Working : If you believe you have the right skill-set and attributes for this role, then please apply today! Modern Workplace Platform Consultant - Remote - £60,000 per annum (pro rata - 6 month FTC) Skills: Exchange 2016, 2019 and Exchange Online, EUC End User Computing, Modern Workplace Consultant, Workplace Applications Enterprise Mobility Architecture Architect Intune SCCM Azure AD, Sharepoint and M365 Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.
3rd Line Support Engineer (Outside IR35) Position Overview: Our client is seeking a 3rd Line Support Engineer with expertise in VMware, Windows Server, Citrix, Azure Active Directory, Veeam Backup, Intune, and Microsoft SQL. As a key member of our team, you will play a crucial role in designing, implementing, and maintaining complex IT environments for our clients, while also providing expert-level support and guidance. Key Responsibilities: Design, deploy, and manage VMware virtualization infrastructure, ensuring optimal performance and reliability. Administer Windows Server environments, including Active Directory, DNS, DHCP, and Group Policy. Configure and maintain Citrix virtualization solutions, such as XenApp and XenDesktop, to deliver secure and scalable applications. Manage Azure Active Directory services, including user provisioning, access control, and identity management. Implement and maintain Veeam Backup solutions for data protection and disaster recovery. Configure and manage Intune for device management and endpoint security. Administer Microsoft SQL databases, including installation, configuration, and performance tuning. Collaborate with cross-functional teams to design and implement innovative IT solutions that meet the evolving needs of our clients. Provide expert-level support and troubleshooting for complex technical issues, ensuring timely resolution and minimal downtime. If you are interested in this role and would like to understand more then please click apply.
May 02, 2024
Full time
3rd Line Support Engineer (Outside IR35) Position Overview: Our client is seeking a 3rd Line Support Engineer with expertise in VMware, Windows Server, Citrix, Azure Active Directory, Veeam Backup, Intune, and Microsoft SQL. As a key member of our team, you will play a crucial role in designing, implementing, and maintaining complex IT environments for our clients, while also providing expert-level support and guidance. Key Responsibilities: Design, deploy, and manage VMware virtualization infrastructure, ensuring optimal performance and reliability. Administer Windows Server environments, including Active Directory, DNS, DHCP, and Group Policy. Configure and maintain Citrix virtualization solutions, such as XenApp and XenDesktop, to deliver secure and scalable applications. Manage Azure Active Directory services, including user provisioning, access control, and identity management. Implement and maintain Veeam Backup solutions for data protection and disaster recovery. Configure and manage Intune for device management and endpoint security. Administer Microsoft SQL databases, including installation, configuration, and performance tuning. Collaborate with cross-functional teams to design and implement innovative IT solutions that meet the evolving needs of our clients. Provide expert-level support and troubleshooting for complex technical issues, ensuring timely resolution and minimal downtime. If you are interested in this role and would like to understand more then please click apply.
We currently have a regional support vacancy for an experienced IT Support Engineer to provide 2nd/3rd line support across several outsourced managed service clients. As a Regional Field Engineer, you will be responsible for providing onsite break/fix support and mid level installs for our customers, as well as providing on site cover at our client sites i.e schools and law firms. This role will involve a combination of working remotely from home and moderate travel to our client sites around the M25 Fringe (West) i.e Reading/High Wycombe/Basingstoke, and further, depending on requirements. Your responsibilities as a Regional Field Engineer will be: Provide day-to-day support and management of our client's ICT resources ensuring that there is adequate provision to meet the needs of service stakeholders and users. Provide management and support of the client's core infrastructure, services and data within defined SLA's to ensure a continuity of service to all users including fault diagnosis, resolution and escalation. Deploy end user hardware such as desktops, laptops and tablets, cabling, printers, AV equipment and other peripherals as well as deployment and management of end user software. Support IT projects and activities, ensuring that IT systems are reliable and performant at all times. Provide additional expertise and bandwidth to existing support staff across multiple sites whilst liaising with Commercial's Network Operations Centre in Cheltenham. Quickly assess, resolve and escalate support issues to meet agreed service levels as well take ownership of more complex support requests. About you Experience of working within enterprise IT environments Proven experience of technical project implementation and troubleshooting Exceptional customer service and communication skills with an ability to develop and build strong stakeholder relationships Attention to detail and a methodical, professional and flexible approach to service delivery including appropriate due diligence, planning, documentation and engagement with clients stakeholders, management, support staff and third parties. You will have a keen interest and enthusiasm to learn and develop ever advancing technology Able to build and maintain excellent relations with key stakeholders Able to work both independently and as part of a team Fault analysis and prioritisations skills are required to ensure all issues are resolved based on criticality for all our customers The ability to meet contracted SLA's Experience of customer facing hands-on support, maintenance and installation with the technologies listed below: Windows 10 & 11 Operations Systems Desktops, Laptops & Mobile Devices Windows Server 2016, 2019 & 2022 Active Directory, DHCP, DNS, Group Policy, WDS and WSUS Exchange, Office 365, Intune Anti-virus software (Sophos & Microsoft Defender) Backup Technologies (Veeam Backup and Replication, Barracuda) TCP/IP, VLAN, switching, routing and firewall configuration, VPNs and WAN environments SAN Technologies Virtualisation (VMware, Hyper-V) About us We are proud to be a successful, purpose-driven organisation that is on an exciting journey to achieve an annual turnover of £100m by 2025. Commercial are business transformation specialists. We transform business impacts and experiences by applying original thinking to everyday practices. We specialise in Managed IT, Smart Technologies, Managed Print Services, Technology, Interiors, Office Supplies, and PPE, Facilities and Workwear. We invest in our people so they are experts in their field, excel within their environment and continue on a journey of growth and development, personalised to them. We are . Benefits We commit to ensuring all our employees feel truly valued and appreciated for the work that they do, every day. As a member of the Commercial tribe, you will receive the following: A base salary of up to £34,500 per annum Company car - please note you will be required to hold a full UK driving licence A generous holiday allowance of 25 days plus bank holidays, which increases with length of service An enhanced family leave package to support you and your growing family Life Insurance that offers a payment equivalent to four times your annual salary Access to confidential support through our Employee Assistance programme and wellbeing support including a 24-hour GP service and physiotherapy Other benefits such as charity volunteering opportunities, pension, cycle to work scheme, flexible working structure and more Training and Development We are committed to offering training and development opportunities for career growth. 86% of our senior managers and 62% of our directors have been promoted within. This role could be a great starting point for someone who is looking to progress their career within an ambitious and growing company. Diversity & Inclusion Together, we are committed to attracting, including, inspiring, and developing our teams no matter their background, belief or way of life. We embrace everyone's unique perspectives and create a genuine belonging for all. Our employees are who we are and create the brand we are today; we make better decisions and create a consumer-focused environment. At Commercial, we look to hire the very best people for our roles. We welcome all applicants regardless of your race, ethnicity, gender, religion, disability, age or sexual orientation. Even if you don't feel you completely fulfil all the requirements for this vacancy, we still encourage you to apply. It is our commitment to provide equal opportunities for all. Please visit our website for further information about us and to view our job applicant privacy notice.
May 02, 2024
Full time
We currently have a regional support vacancy for an experienced IT Support Engineer to provide 2nd/3rd line support across several outsourced managed service clients. As a Regional Field Engineer, you will be responsible for providing onsite break/fix support and mid level installs for our customers, as well as providing on site cover at our client sites i.e schools and law firms. This role will involve a combination of working remotely from home and moderate travel to our client sites around the M25 Fringe (West) i.e Reading/High Wycombe/Basingstoke, and further, depending on requirements. Your responsibilities as a Regional Field Engineer will be: Provide day-to-day support and management of our client's ICT resources ensuring that there is adequate provision to meet the needs of service stakeholders and users. Provide management and support of the client's core infrastructure, services and data within defined SLA's to ensure a continuity of service to all users including fault diagnosis, resolution and escalation. Deploy end user hardware such as desktops, laptops and tablets, cabling, printers, AV equipment and other peripherals as well as deployment and management of end user software. Support IT projects and activities, ensuring that IT systems are reliable and performant at all times. Provide additional expertise and bandwidth to existing support staff across multiple sites whilst liaising with Commercial's Network Operations Centre in Cheltenham. Quickly assess, resolve and escalate support issues to meet agreed service levels as well take ownership of more complex support requests. About you Experience of working within enterprise IT environments Proven experience of technical project implementation and troubleshooting Exceptional customer service and communication skills with an ability to develop and build strong stakeholder relationships Attention to detail and a methodical, professional and flexible approach to service delivery including appropriate due diligence, planning, documentation and engagement with clients stakeholders, management, support staff and third parties. You will have a keen interest and enthusiasm to learn and develop ever advancing technology Able to build and maintain excellent relations with key stakeholders Able to work both independently and as part of a team Fault analysis and prioritisations skills are required to ensure all issues are resolved based on criticality for all our customers The ability to meet contracted SLA's Experience of customer facing hands-on support, maintenance and installation with the technologies listed below: Windows 10 & 11 Operations Systems Desktops, Laptops & Mobile Devices Windows Server 2016, 2019 & 2022 Active Directory, DHCP, DNS, Group Policy, WDS and WSUS Exchange, Office 365, Intune Anti-virus software (Sophos & Microsoft Defender) Backup Technologies (Veeam Backup and Replication, Barracuda) TCP/IP, VLAN, switching, routing and firewall configuration, VPNs and WAN environments SAN Technologies Virtualisation (VMware, Hyper-V) About us We are proud to be a successful, purpose-driven organisation that is on an exciting journey to achieve an annual turnover of £100m by 2025. Commercial are business transformation specialists. We transform business impacts and experiences by applying original thinking to everyday practices. We specialise in Managed IT, Smart Technologies, Managed Print Services, Technology, Interiors, Office Supplies, and PPE, Facilities and Workwear. We invest in our people so they are experts in their field, excel within their environment and continue on a journey of growth and development, personalised to them. We are . Benefits We commit to ensuring all our employees feel truly valued and appreciated for the work that they do, every day. As a member of the Commercial tribe, you will receive the following: A base salary of up to £34,500 per annum Company car - please note you will be required to hold a full UK driving licence A generous holiday allowance of 25 days plus bank holidays, which increases with length of service An enhanced family leave package to support you and your growing family Life Insurance that offers a payment equivalent to four times your annual salary Access to confidential support through our Employee Assistance programme and wellbeing support including a 24-hour GP service and physiotherapy Other benefits such as charity volunteering opportunities, pension, cycle to work scheme, flexible working structure and more Training and Development We are committed to offering training and development opportunities for career growth. 86% of our senior managers and 62% of our directors have been promoted within. This role could be a great starting point for someone who is looking to progress their career within an ambitious and growing company. Diversity & Inclusion Together, we are committed to attracting, including, inspiring, and developing our teams no matter their background, belief or way of life. We embrace everyone's unique perspectives and create a genuine belonging for all. Our employees are who we are and create the brand we are today; we make better decisions and create a consumer-focused environment. At Commercial, we look to hire the very best people for our roles. We welcome all applicants regardless of your race, ethnicity, gender, religion, disability, age or sexual orientation. Even if you don't feel you completely fulfil all the requirements for this vacancy, we still encourage you to apply. It is our commitment to provide equal opportunities for all. Please visit our website for further information about us and to view our job applicant privacy notice.
2nd Line IT Support Engineer - Peterborough - £30,000 to £35,000 Principal IT are working exclusively with a rapidly growing business based in Scunthorpe which have offices in Hessle & Peterborough. Our client pride themselves on been a Microsoft Gold Partner whilst also delivering a premium level of support. They are currently on the lookout for a 2nd Line IT Support Engineer to join them on a permanent basis. This business has seen rapid growth throughout the pandemic and shows no signs of slowing down. To be successful in this role they are looking for someone who can adapt to a variety of challenges, your responsibilities on within this role will include working alongside the Tech Fix team to help resolve tickets and create content to help prevent and ease the future tickets. Windows Server Environments Physical Server Troubleshooting Virtualisation Products (Hyper-V & Vmware) Office 365 environments (Exchange, Sharepoint, Teams, Intune & Autopilot) Active Directory/Azure Active Directory Windows 10/Windows 11 Troubleshooting Firewall Troubleshooting Network Troubleshooting (VLANs, DNS, DHCP) Security Knowledge (Anti-Virus, Anti-Malware, Encryption, MFA Technologies) Office 365 Backup Products Essential Skills: A huge passion for IT and technology. Experience in a similar IT support role is essential. Excellent knowledge of IT products including Microsoft Windows Server, Core Infrastructure Server Hardware, Virtualisation, Exchange/Office 365, Azure, Security Solutions (Anti-Virus, Firewalls etc.), The Package 28 days annual holidays plus bank holidays Excellent training opportunities Staff appreciation parties Fully funded social events Staff discount scheme How to Apply If you are interested in hearing more about this 2nd Line IT Support Engineer position or interested in applying for the role please follow the link below or contact Principal IT Directly. INDGH
May 02, 2024
Full time
2nd Line IT Support Engineer - Peterborough - £30,000 to £35,000 Principal IT are working exclusively with a rapidly growing business based in Scunthorpe which have offices in Hessle & Peterborough. Our client pride themselves on been a Microsoft Gold Partner whilst also delivering a premium level of support. They are currently on the lookout for a 2nd Line IT Support Engineer to join them on a permanent basis. This business has seen rapid growth throughout the pandemic and shows no signs of slowing down. To be successful in this role they are looking for someone who can adapt to a variety of challenges, your responsibilities on within this role will include working alongside the Tech Fix team to help resolve tickets and create content to help prevent and ease the future tickets. Windows Server Environments Physical Server Troubleshooting Virtualisation Products (Hyper-V & Vmware) Office 365 environments (Exchange, Sharepoint, Teams, Intune & Autopilot) Active Directory/Azure Active Directory Windows 10/Windows 11 Troubleshooting Firewall Troubleshooting Network Troubleshooting (VLANs, DNS, DHCP) Security Knowledge (Anti-Virus, Anti-Malware, Encryption, MFA Technologies) Office 365 Backup Products Essential Skills: A huge passion for IT and technology. Experience in a similar IT support role is essential. Excellent knowledge of IT products including Microsoft Windows Server, Core Infrastructure Server Hardware, Virtualisation, Exchange/Office 365, Azure, Security Solutions (Anti-Virus, Firewalls etc.), The Package 28 days annual holidays plus bank holidays Excellent training opportunities Staff appreciation parties Fully funded social events Staff discount scheme How to Apply If you are interested in hearing more about this 2nd Line IT Support Engineer position or interested in applying for the role please follow the link below or contact Principal IT Directly. INDGH
Network Systems Engineer (Hybrid 2-3 days onsite) Are you a talented Network Systems Engineer that specialises in Linux / Python and looking for a new opportunity? Salary up to £55,000 plus up to 10% Bonus Company Overview: I am currently assisting a well valued client of mine located in the Warrington area that are seeking to add to their Development Team. They are dedicated to delivering a professional and polished service and a range of different products to their clients with the customers journey at the forefront of their work. Opportunity: My client is looking to expand their team and seeking a versatile and experienced Network Systems Engineer that specialises in Linux / Python to join them in their Warrington office on a hybrid basis (2-3 days onsite). This role offers a chance to contribute to their dynamic environment and grow alongside them. The vision is that this individual with be a key member of the team assisting the support and maintenance of network infrastructure and offering a wealth of experience to the more junior members of the team. Essential Skills: Vast and Demonstrable knowledge within Linux based systems (Debian based distros desirable but not essential) Experience within infrastructure automation ideally working with Puppet (Current automation tool) but other transferable tools will be considered Knowledge and understanding of Python based automation would be a clear advantage within this position A solid understanding in IP and Networks, whilst expertise isn't desired for this position without an understanding of IP and Networks it wouldn't be an environment for you to flourish Commercial experience working with Kubernetes and / or Docker Responsibilities: Supporting and maintaining Network and Infrastructure functions within the likes of Radius, DNS and service assurance functions At times you will be taking a lead on individual projects and delivering them when required Supporting and maintaining a Linux Infrastructure from the servers hosted on it to their visualisation cluster How to Apply: Please apply by clicking online or for further information you can find me on LinkedIn, just search for Chris Brett connect and we can arrange a chat from there!
May 02, 2024
Full time
Network Systems Engineer (Hybrid 2-3 days onsite) Are you a talented Network Systems Engineer that specialises in Linux / Python and looking for a new opportunity? Salary up to £55,000 plus up to 10% Bonus Company Overview: I am currently assisting a well valued client of mine located in the Warrington area that are seeking to add to their Development Team. They are dedicated to delivering a professional and polished service and a range of different products to their clients with the customers journey at the forefront of their work. Opportunity: My client is looking to expand their team and seeking a versatile and experienced Network Systems Engineer that specialises in Linux / Python to join them in their Warrington office on a hybrid basis (2-3 days onsite). This role offers a chance to contribute to their dynamic environment and grow alongside them. The vision is that this individual with be a key member of the team assisting the support and maintenance of network infrastructure and offering a wealth of experience to the more junior members of the team. Essential Skills: Vast and Demonstrable knowledge within Linux based systems (Debian based distros desirable but not essential) Experience within infrastructure automation ideally working with Puppet (Current automation tool) but other transferable tools will be considered Knowledge and understanding of Python based automation would be a clear advantage within this position A solid understanding in IP and Networks, whilst expertise isn't desired for this position without an understanding of IP and Networks it wouldn't be an environment for you to flourish Commercial experience working with Kubernetes and / or Docker Responsibilities: Supporting and maintaining Network and Infrastructure functions within the likes of Radius, DNS and service assurance functions At times you will be taking a lead on individual projects and delivering them when required Supporting and maintaining a Linux Infrastructure from the servers hosted on it to their visualisation cluster How to Apply: Please apply by clicking online or for further information you can find me on LinkedIn, just search for Chris Brett connect and we can arrange a chat from there!
Cisco Network Engineer Contract daily rate role London Schedule: Monday to Friday Hybrid onsite, Nights and Weekends as needed. On call rotation one week every other month Required Education and Experience 3+ years' experience in the following topics: Designing, implementing, and troubleshooting Cisco LAN networks switches Catalyst 9200,9500 and 9400 series switches Basic Experience configuring and troubleshooting Cisco 9800 Series Wireless LAN Controllers, along with Cisco Access Points Basic understanding of wireless client troubleshooting Experience working in a large enterprise network or medium sized network Solid understanding of any firewalls i.e. PaloAlto and or Checkpoint Experience with SolarWinds NCM, Orion, IPAM and other Network Monitoring Platforms Hands-on experience with Cisco ISE is a plus Basic understanding of several routing protocols OSPF, EIGRP and BGP Proficient understanding of switching and layer 2 spanning tree technologies Hands-on experience working with Internal/External DNS, IPAM and DHCP Hands-on experience working with Cisco Catalyst / Nexus switches, configuring Layer 2/3, performing IOS upgrades and practical trouble shooting. SDWAN experience a Plus Cisco CCNA or CCNP certification or several years of comparable experience Hands on work to include: Configuring, rack & stack network equipment. Ability to lift 10 kilos Track and manage onsite inventory. Shipping and receiving of network equipment.
May 02, 2024
Full time
Cisco Network Engineer Contract daily rate role London Schedule: Monday to Friday Hybrid onsite, Nights and Weekends as needed. On call rotation one week every other month Required Education and Experience 3+ years' experience in the following topics: Designing, implementing, and troubleshooting Cisco LAN networks switches Catalyst 9200,9500 and 9400 series switches Basic Experience configuring and troubleshooting Cisco 9800 Series Wireless LAN Controllers, along with Cisco Access Points Basic understanding of wireless client troubleshooting Experience working in a large enterprise network or medium sized network Solid understanding of any firewalls i.e. PaloAlto and or Checkpoint Experience with SolarWinds NCM, Orion, IPAM and other Network Monitoring Platforms Hands-on experience with Cisco ISE is a plus Basic understanding of several routing protocols OSPF, EIGRP and BGP Proficient understanding of switching and layer 2 spanning tree technologies Hands-on experience working with Internal/External DNS, IPAM and DHCP Hands-on experience working with Cisco Catalyst / Nexus switches, configuring Layer 2/3, performing IOS upgrades and practical trouble shooting. SDWAN experience a Plus Cisco CCNA or CCNP certification or several years of comparable experience Hands on work to include: Configuring, rack & stack network equipment. Ability to lift 10 kilos Track and manage onsite inventory. Shipping and receiving of network equipment.
IT Support & Systems Engineer - Chelmsford - Circa £50k Robert Half have partnered with a fast-growing Construction Group based in Chelmsford. Due to continued growth and expansion of the businesses operations they're now looking for a broadly skilled IT Support & Systems Engineer. Reporting directly to the Head of IT and working in a small technical team you'd be involved all levels of support from 1st to 3rd Line, along with project support and migrations. Key Responsibilities Provide 1 st , 2 nd and 3 rd line technical support for hardware and software issues. Be a point of escalation for support desk Root cause analysis specialist. Manage the timely resolution of open calls and call actions across all companies. Take ownership of assigned incidents and manage them through to resolution. Ensure that any technical or operational issues on a service ticket are escalated efficiently, liaising with, and managing vendors accordingly. Proactively research ideas and concepts to source suitable technical solutions or resolve problems. Technical and proactive involvement in various projects, from SharePoint adoption to Co-Pilot integration. 'Hands-on' approach to problem-solving; solving problems within strict SLA timeframes. Deliver exceptional customer service and demonstrate ability and desire to go 'above and beyond' for our colleagues. Technical Skills (Don't worry if you don't have all the below!) Strong Microsoft Windows Server (2016, 2019 and 2022) Active Directory, DNS, DHCP Administration. O365 administration and its complimentary addons (Outlook, OneDrive, Teams, Flow, Planner, Delve, etc). SharePoint migrations and adoption. Printix, Mimecast, construction specific software advantageous. SQL Server Administration and troubleshooting. Windows 10 / 11 administration and troubleshooting, along with Windows 10 to 11 migrations. Advanced virtualisation troubleshooting (HyperV). Advanced Azure and Azure Virtual Desktop, ASR, AVD Imaging and Production. Advanced firewall troubleshooting Advanced Intune / MDM, Autopilot. Antivirus (Microsoft Defender). Advanced Networking skills (managed switching, VLAN's) Meraki and SonicWALL. Microsoft certifications along with ITIL foundation accredited. Location - Chelmsford Budget - £45-53k + Discretionary Bonus & Benefits Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
May 02, 2024
Full time
IT Support & Systems Engineer - Chelmsford - Circa £50k Robert Half have partnered with a fast-growing Construction Group based in Chelmsford. Due to continued growth and expansion of the businesses operations they're now looking for a broadly skilled IT Support & Systems Engineer. Reporting directly to the Head of IT and working in a small technical team you'd be involved all levels of support from 1st to 3rd Line, along with project support and migrations. Key Responsibilities Provide 1 st , 2 nd and 3 rd line technical support for hardware and software issues. Be a point of escalation for support desk Root cause analysis specialist. Manage the timely resolution of open calls and call actions across all companies. Take ownership of assigned incidents and manage them through to resolution. Ensure that any technical or operational issues on a service ticket are escalated efficiently, liaising with, and managing vendors accordingly. Proactively research ideas and concepts to source suitable technical solutions or resolve problems. Technical and proactive involvement in various projects, from SharePoint adoption to Co-Pilot integration. 'Hands-on' approach to problem-solving; solving problems within strict SLA timeframes. Deliver exceptional customer service and demonstrate ability and desire to go 'above and beyond' for our colleagues. Technical Skills (Don't worry if you don't have all the below!) Strong Microsoft Windows Server (2016, 2019 and 2022) Active Directory, DNS, DHCP Administration. O365 administration and its complimentary addons (Outlook, OneDrive, Teams, Flow, Planner, Delve, etc). SharePoint migrations and adoption. Printix, Mimecast, construction specific software advantageous. SQL Server Administration and troubleshooting. Windows 10 / 11 administration and troubleshooting, along with Windows 10 to 11 migrations. Advanced virtualisation troubleshooting (HyperV). Advanced Azure and Azure Virtual Desktop, ASR, AVD Imaging and Production. Advanced firewall troubleshooting Advanced Intune / MDM, Autopilot. Antivirus (Microsoft Defender). Advanced Networking skills (managed switching, VLAN's) Meraki and SonicWALL. Microsoft certifications along with ITIL foundation accredited. Location - Chelmsford Budget - £45-53k + Discretionary Bonus & Benefits Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself