About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Apr 16, 2024
Full time
About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Digital Research Infrastructure Engineer - Linux Specialist
PML operations grade 4 £30000 - £45000 DOE
Full Time
Open Ended Appointment
The Role
We have an exciting opportunity at PML for an individual with skills in Linux system administration to join the PML’s Digital Innovation and Marine Autonomy (DIMA) group. The role provides a business critical link between scientists, PML Applications (commercial work) and our IT Group to support the Linux computing infrastructure as it continues to evolve, underpinning PML science in multiple areas and across all levels. This ranges from data generation, (storage technologies and data management), processing and analysis (high performance computing and technologies such as JupyterHub), to making visual outputs for end users (web technologies and virtualisation) to increase the reach and impact of PML science.
About You
You will enjoy working with others to help deliver a modern and reliable digital infrastructure to underpin the world leading research carried out at PML. You will understand the importance of stability from existing infrastructure but will also be keen to learn and try new technologies. You will have experience of administering Linux systems, ideally using Ubuntu, and will be able to make use of scripts and common tools such as ansible to manage this. You will understand the importance of taking a proactive approach to identify and resolve and problems and will be able to make use of monitoring software (e.g., Nagios, Grafana) to accomplish this. You will understand best practices in cybersecurity and be able to apply these.
Skills Required
Linux systems administration and monitoring
Linux scripting (e.g., bash and Python)
Experience in management of data at the Terrabyte to Petabyte scale and storage technologies such as NFS and S3.
Cybersecurity (Understand and apply best practices)
Container technologies (Docker and Kubernetes)
High performance Computing (Slurm)
Virtualisation (VMWare)
Key Deliverables
Maintain our storage infrastructure to ensure data is distributed across servers based on existing capacity and projected changes in data volumes. This includes regular data moves and liaising with stakeholders to ensure data is backed up and archiving projects are completes as needed.
Monitor high performance computing infrastructure to identify and resolve problems either on their own or by working with IT (depending on the nature of the problem).
Act of a point of contact between scientists and IT to answer questions, help identify solutions and provide training.
Work with the data architect to maintain and develop web infrastructure used to provide existing and planned data search and visualisation services.
Manage the NEODAAS GPU cluster (MAGEO), including liaising with IT, vendors and system users.
About PML
As a marine-focused charity we develop and apply innovative science with a view to ensuring ocean sustainability. With over 40 years of experience, we offer evidence-based solutions to societal challenges. Our impact spans from research publications to informing policies and training future scientists. The science undertaken at PML contributes to UN Sustainable Development Goals by promoting healthy, productive and resilient oceans and seas.
To support PML’s science it operates in house Linux infrastructure used for processing satellite data, running models and making outputs accessible through web visualisation tools. This infrastructure includes a large amount of storage (6 PB), a High-Performance Computing cluster with over 1500 cores, a 40 GPU cluster (the MAssive GPU cluster for Earth Observation; MAGEO) and a virtual machine cluster. The role will be part of the Digital Innovation and Marine Autonomy (DIMA) group within PML. DIMA is a pioneering digital science group dedicated to advancing PML’s world-class and cutting-edge environmental research through the utilisation of state-of-the-art digital and autonomous technologies. The team comprises research software engineers, research infrastructure engineers, marine technologists and scientists who work on a variety of projects using autonomous vessels, satellite data, drones, Artificial Intelligence, High Performance Computing and data visualisation tools to help deliver PML’s goals. The team have an enthusiasm for solving problems through collaboration and shared learning.
Apr 11, 2024
Full time
Digital Research Infrastructure Engineer - Linux Specialist
PML operations grade 4 £30000 - £45000 DOE
Full Time
Open Ended Appointment
The Role
We have an exciting opportunity at PML for an individual with skills in Linux system administration to join the PML’s Digital Innovation and Marine Autonomy (DIMA) group. The role provides a business critical link between scientists, PML Applications (commercial work) and our IT Group to support the Linux computing infrastructure as it continues to evolve, underpinning PML science in multiple areas and across all levels. This ranges from data generation, (storage technologies and data management), processing and analysis (high performance computing and technologies such as JupyterHub), to making visual outputs for end users (web technologies and virtualisation) to increase the reach and impact of PML science.
About You
You will enjoy working with others to help deliver a modern and reliable digital infrastructure to underpin the world leading research carried out at PML. You will understand the importance of stability from existing infrastructure but will also be keen to learn and try new technologies. You will have experience of administering Linux systems, ideally using Ubuntu, and will be able to make use of scripts and common tools such as ansible to manage this. You will understand the importance of taking a proactive approach to identify and resolve and problems and will be able to make use of monitoring software (e.g., Nagios, Grafana) to accomplish this. You will understand best practices in cybersecurity and be able to apply these.
Skills Required
Linux systems administration and monitoring
Linux scripting (e.g., bash and Python)
Experience in management of data at the Terrabyte to Petabyte scale and storage technologies such as NFS and S3.
Cybersecurity (Understand and apply best practices)
Container technologies (Docker and Kubernetes)
High performance Computing (Slurm)
Virtualisation (VMWare)
Key Deliverables
Maintain our storage infrastructure to ensure data is distributed across servers based on existing capacity and projected changes in data volumes. This includes regular data moves and liaising with stakeholders to ensure data is backed up and archiving projects are completes as needed.
Monitor high performance computing infrastructure to identify and resolve problems either on their own or by working with IT (depending on the nature of the problem).
Act of a point of contact between scientists and IT to answer questions, help identify solutions and provide training.
Work with the data architect to maintain and develop web infrastructure used to provide existing and planned data search and visualisation services.
Manage the NEODAAS GPU cluster (MAGEO), including liaising with IT, vendors and system users.
About PML
As a marine-focused charity we develop and apply innovative science with a view to ensuring ocean sustainability. With over 40 years of experience, we offer evidence-based solutions to societal challenges. Our impact spans from research publications to informing policies and training future scientists. The science undertaken at PML contributes to UN Sustainable Development Goals by promoting healthy, productive and resilient oceans and seas.
To support PML’s science it operates in house Linux infrastructure used for processing satellite data, running models and making outputs accessible through web visualisation tools. This infrastructure includes a large amount of storage (6 PB), a High-Performance Computing cluster with over 1500 cores, a 40 GPU cluster (the MAssive GPU cluster for Earth Observation; MAGEO) and a virtual machine cluster. The role will be part of the Digital Innovation and Marine Autonomy (DIMA) group within PML. DIMA is a pioneering digital science group dedicated to advancing PML’s world-class and cutting-edge environmental research through the utilisation of state-of-the-art digital and autonomous technologies. The team comprises research software engineers, research infrastructure engineers, marine technologists and scientists who work on a variety of projects using autonomous vessels, satellite data, drones, Artificial Intelligence, High Performance Computing and data visualisation tools to help deliver PML’s goals. The team have an enthusiasm for solving problems through collaboration and shared learning.
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
Dec 20, 2023
Full time
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
Loch Lomond & The Trossachs National Park
Balloch, West Dunbartonshire
ICT Infrastructure Engineer (M365)
Salary : £33,622 - £40,473 per annum
Contract: Permanent - Full Time, we are happy to talk part-time and flexible working
Location: Balloch – with hybrid working model in place
Are you looking for an exciting and rewarding opportunity to work in one of the most beautiful and scenic landscapes in the world?
Loch Lomond & The Trossachs National Park covers over 720 square miles of Scotland’s finest countryside which welcomes over 4 million visitors each year. From the stunning sea lochs and rugged coastline through the majestic glens and breath-taking Loch, Scotland’s first National Park truly is a magical place to live or visit and an incredible place to work.
The role:
We have an exciting opportunity for an experienced ICT Infrastructure Engineer to join our small, dedicated team providing ICT support services for Loch Lomond & the Trossachs National Park. This is a rare opportunity to join a fast paced and high performing organisation at a truly exciting time for the Information Services team as we expand our use of Microsoft 365, look towards full Cloud adoption and being planning on our new Digital Strategy.
An experienced professional, with excellent analytical and problem-solving skills, you will have a proven track record in supporting, developing, and securing M365, Azure and Cloud based platforms, from user and app management to compliance and governance aspects as well as on site infrastructure (such as networking equipment, Microsoft Server, and VMware virtual environments)
As someone who has a background in both Microsoft 365 and Azure and on-premise technologies, you will understand how to organise and prioritise a varied workload to meet deadlines all while being confident, credible, proactive, and creative when driving quality improvement and good practice.
Responsibilities:
Provide administration and support of secure and efficient IT, telephony, data, and intranet systems, which support the business needs of the organisation, including M365, server 2016-19, networking, ICT Helpdesk (end-user support), cyber security, ongoing maintenance, system development and business continuity.
Lead the planning, implementation, administration, and development of the organisations M365 tenancy and applications.
Support the development & implementation of new technologies by advising on design concepts & changes, implementation strategies & deployment timelines.
Contribute with modern thinking regarding Infrastructure technologies to assist in the digitalization of the business.
Undertake defined support activities including performing Scheduled Maintenance (controlled upgrades and fixes), testing, problem diagnosis and Root-cause Analysis, resolving subsequent issues within agreed parameters.
Provide advice and information on matters relating to Information Services systems and software, and ICT\GIS team service delivery, and support the effective monitoring of all such systems and services.
Contribute to developing and supporting awareness initiatives, including training and the production of user guides, to promote more effective, efficient, and sustainable use of the organisation’s Information Services resources.
Assist with the provision of effective Information Services administration by maintaining key documents and records such as Asset Registers, Network Diagrams, Technical procedures, and configuration documents.
Document technical procedures and routines and assist in the production and publication of all Information Services service standards and make recommendations for policy or action.
Undertake any other duties appropriate to the grade as required.
Who we are looking for:
Your skills, abilities and experience should include:
Demonstrable relevant experience of working in a similar role
Experience of developing and supporting M365, including Azure AD, Teams, Exchange, SharePoint, OneDrive, Intune, Autopilot and O365 Apps
Experience of developing and supporting M365 Power Platform services, such as Power BI and Power Automate.
Demonstrable technical ability
Excellent analytical and problem-solving skills
The ability to adapt and to learn new skills and technologies
A recognised computing or other relevant qualification at Degree level or equivalent, or equivalent relevant experience
Ideally, but not essential, you’ll also have:
Experience of Microsoft Azure Infrastructure as a service
Strong knowledge of security solutions including firewalls, antivirus, intrusion detection, network monitoring and MDM systems
Strong knowledge and understanding of M365
Strong knowledge and understanding of Active Directory and Group policy
Relevant Microsoft Qualifications
Who we are and our values:
We offer flexible and remote working, with a generous pension scheme and annual leave allowance. Staff have access to wellbeing services and there is a strong focus on wellbeing throughout the organisation.
Being part of Loch Lomond & the Trossachs National Park Authority means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference.
Loch Lomond & the Trossachs National Park Authority are proud to celebrate difference. Diversity of experience is vital in our success we want our business to be representative to the communities we work alongside. As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Closing date: 3 January 2024.
Interview dates are set for: w/c 15 January 2024.
Dec 07, 2023
Full time
ICT Infrastructure Engineer (M365)
Salary : £33,622 - £40,473 per annum
Contract: Permanent - Full Time, we are happy to talk part-time and flexible working
Location: Balloch – with hybrid working model in place
Are you looking for an exciting and rewarding opportunity to work in one of the most beautiful and scenic landscapes in the world?
Loch Lomond & The Trossachs National Park covers over 720 square miles of Scotland’s finest countryside which welcomes over 4 million visitors each year. From the stunning sea lochs and rugged coastline through the majestic glens and breath-taking Loch, Scotland’s first National Park truly is a magical place to live or visit and an incredible place to work.
The role:
We have an exciting opportunity for an experienced ICT Infrastructure Engineer to join our small, dedicated team providing ICT support services for Loch Lomond & the Trossachs National Park. This is a rare opportunity to join a fast paced and high performing organisation at a truly exciting time for the Information Services team as we expand our use of Microsoft 365, look towards full Cloud adoption and being planning on our new Digital Strategy.
An experienced professional, with excellent analytical and problem-solving skills, you will have a proven track record in supporting, developing, and securing M365, Azure and Cloud based platforms, from user and app management to compliance and governance aspects as well as on site infrastructure (such as networking equipment, Microsoft Server, and VMware virtual environments)
As someone who has a background in both Microsoft 365 and Azure and on-premise technologies, you will understand how to organise and prioritise a varied workload to meet deadlines all while being confident, credible, proactive, and creative when driving quality improvement and good practice.
Responsibilities:
Provide administration and support of secure and efficient IT, telephony, data, and intranet systems, which support the business needs of the organisation, including M365, server 2016-19, networking, ICT Helpdesk (end-user support), cyber security, ongoing maintenance, system development and business continuity.
Lead the planning, implementation, administration, and development of the organisations M365 tenancy and applications.
Support the development & implementation of new technologies by advising on design concepts & changes, implementation strategies & deployment timelines.
Contribute with modern thinking regarding Infrastructure technologies to assist in the digitalization of the business.
Undertake defined support activities including performing Scheduled Maintenance (controlled upgrades and fixes), testing, problem diagnosis and Root-cause Analysis, resolving subsequent issues within agreed parameters.
Provide advice and information on matters relating to Information Services systems and software, and ICT\GIS team service delivery, and support the effective monitoring of all such systems and services.
Contribute to developing and supporting awareness initiatives, including training and the production of user guides, to promote more effective, efficient, and sustainable use of the organisation’s Information Services resources.
Assist with the provision of effective Information Services administration by maintaining key documents and records such as Asset Registers, Network Diagrams, Technical procedures, and configuration documents.
Document technical procedures and routines and assist in the production and publication of all Information Services service standards and make recommendations for policy or action.
Undertake any other duties appropriate to the grade as required.
Who we are looking for:
Your skills, abilities and experience should include:
Demonstrable relevant experience of working in a similar role
Experience of developing and supporting M365, including Azure AD, Teams, Exchange, SharePoint, OneDrive, Intune, Autopilot and O365 Apps
Experience of developing and supporting M365 Power Platform services, such as Power BI and Power Automate.
Demonstrable technical ability
Excellent analytical and problem-solving skills
The ability to adapt and to learn new skills and technologies
A recognised computing or other relevant qualification at Degree level or equivalent, or equivalent relevant experience
Ideally, but not essential, you’ll also have:
Experience of Microsoft Azure Infrastructure as a service
Strong knowledge of security solutions including firewalls, antivirus, intrusion detection, network monitoring and MDM systems
Strong knowledge and understanding of M365
Strong knowledge and understanding of Active Directory and Group policy
Relevant Microsoft Qualifications
Who we are and our values:
We offer flexible and remote working, with a generous pension scheme and annual leave allowance. Staff have access to wellbeing services and there is a strong focus on wellbeing throughout the organisation.
Being part of Loch Lomond & the Trossachs National Park Authority means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference.
Loch Lomond & the Trossachs National Park Authority are proud to celebrate difference. Diversity of experience is vital in our success we want our business to be representative to the communities we work alongside. As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Closing date: 3 January 2024.
Interview dates are set for: w/c 15 January 2024.
The Schools of King Edward VI in Birmingham
Birmingham, UK
The mission of the King Edward VI Foundation (the “Foundation”) is to make Birmingham the best place to be educated in the UK. A progressive, influential educational charity, King Edward VI Foundation’s reputation is underpinned by a long and distinguished history. King Edward’s School was established in 1552 by King Edward VI, part of the early growth of secular education in England. In the late 19th century, our five grammar schools and King Edward VI High School for Girls were an early step in extending secondary education for girls and boys.
The 21st century has brought the formation of the King Edward VI Academy Trust, a means of expanding from our original five grammar schools to a current family of eleven academies and two independent schools. Six of the academies are selective; five are comprehensive, some serving Birmingham’s most deprived communities. To serve the city’s children, we recognise that we need to provide a diverse range of schools: independent as well as Academies, selective and also comprehensive. And we believe that those schools need to be accessible to all, regardless of ethnic, religious and social background.
The further development of digital practices and use of technology is integral to the above, and the purpose of this role is to nurture and support this development via the organisation’s Single Central Enterprise Platform (SCEP), among other priorities. The SCEP, running on Microsoft 365, provides a solution to the organisation for collaboration and communication.
We are looking to appoint a well-qualified, experienced and highly motivated individual to join the central Digital and Technology team and fulfil this critical position to manage the organisation’s Single Central Enterprise Platform (SCEP), running on Microsoft 365.
Our schools have achieved great things by managing their individual digital initiatives, particularly during the pandemic. Now it is time for all parts of the organisation to work collectively in advancing and joining up its digital infrastructure and thereby contributing to the Foundation’s work towards achieving its objectives and realising its mission.
The person appointed will have extensive knowledge of using and configuring the latest M365 technologies in addition to managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook and more. Experience of working in an educational environment is desirable. The person appointed must be committed to promoting and safeguarding the welfare of the students at the school.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Principal responsibilities and duties
Be the central point of contact for all matters relating the Microsoft 365 Single Central Enterprise Platform (SCEP).
Be responsible for Exchange, End point manager, SharePoint online, Power Apps, Power Automate, Intune, O365 security compliance, DLP.
Monitor M365 and react accordingly to any data or cyber-security concerns.
Be responsible for ensuring that administrative rights of users are monitored and controlled appropriately.
Ensure effective change controls are implemented to allow the multiple organisations of the organisation to co-exist within a shared environment.
Responsibility for ensuring that the organisation’s email protection solutions are monitored and that any held/delayed emails are released within a timely manner.
The backup of M365 is automated using an external solution, however the post holder will be responsible for monitoring this service to assure compliance and disaster recovery readiness in the event of a critical incident.
Create policy documents for consumption across the organisation.
Ensure that the M365 SCEP meets and maintains compliance with the DfE’s Digital and Technology standards for schools and colleges.
Work closely and collaboratively with our schools, in particular the school-based technical leads to ensure the M365 SCEP meets operational needs.
Provide additional capacity to the Digital and Technology team with migrating schools to the M365 SCEP on an ad-hoc basis to
Work or support any work undertaken with any third-parties as required to deliver the responsibilities listed above.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
General responsibilities and duties
To develop a clear understanding of the Foundation’s vision, mission and strategic aims and to actively support these.
To remain up to date with the Foundation’s policies, procedures and code of conduct and always uphold these.
To remain committed to the safeguarding of all of our students.
To identify and undertake relevant training to enable continuing professional development, where resources allow.
To prepare for and proactively engage in the performance review cycle with your line manager.
To attend appropriate internal and external meetings, as directed by your line manager.
To undertake such other duties as are agreed as being in keeping with the general nature of the job and its grade.
The successful candidate will be required to fulfil an enhanced DBS check.
This job description reflects the current requirements of the post. As duties and responsibilities change and develop due to changes in organisational and other circumstances, so the actual duties and responsibilities will vary from the particulars of this job description. Job descriptions will be updated or amended from time to time to reflect such changes.
Person Specification
Knowledge and experience
Essential
Extensive knowledge of using and configuring latest M365 technologies
Experience and knowledge of managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook
Experience of managing organisation wide IT projects and engaging with key stakeholders with the aim of standardisation, unification and simplification
Experience of contributing to a process improvement or change project
Experience of managing contracts with suppliers
Knowledge of infrastructure, software solutions, Microsoft Server technologies, networking, security and storage systems
Demonstrable experience of working in an IT /technical management environment within an educational organisational setting
Desirable
Education sector experience
Prior experience of working within a similar role
Practical experience of cloud migrations
Experience with wider infrastructure technologies
Skilled at providing training and support
Qualifications
Essential
University degree in computing or related or equivalent work experience
Desirable
Current and relevant Microsoft Certification
Competencies & Skills
Essential
Demonstrable experience of supporting a shared M365 environment
Technical IT skills
Strong communication skills
Strong attention to detail
Demonstrates a strong commitment to providing excellent customer service
Task delivery, accuracy, detail and completion
Good project management skills; systematic approach to problem solving
Demonstrable good written and verbal communication skills
Ability to work well under pressure
Strong ability to work as a part of a team
Aptitude and attitude appropriate for development within the role.
Ability to deliver quality support and to deliver at pace
Flexible and proactive (ability to drive change)
Ability to influence and persuade others
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
Desirable
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
A full job description and an application pack for this post, can be found at: https://www.schoolsofkingedwardvi.co.uk/foundation/job-opportunities/
Jun 23, 2023
Full time
The mission of the King Edward VI Foundation (the “Foundation”) is to make Birmingham the best place to be educated in the UK. A progressive, influential educational charity, King Edward VI Foundation’s reputation is underpinned by a long and distinguished history. King Edward’s School was established in 1552 by King Edward VI, part of the early growth of secular education in England. In the late 19th century, our five grammar schools and King Edward VI High School for Girls were an early step in extending secondary education for girls and boys.
The 21st century has brought the formation of the King Edward VI Academy Trust, a means of expanding from our original five grammar schools to a current family of eleven academies and two independent schools. Six of the academies are selective; five are comprehensive, some serving Birmingham’s most deprived communities. To serve the city’s children, we recognise that we need to provide a diverse range of schools: independent as well as Academies, selective and also comprehensive. And we believe that those schools need to be accessible to all, regardless of ethnic, religious and social background.
The further development of digital practices and use of technology is integral to the above, and the purpose of this role is to nurture and support this development via the organisation’s Single Central Enterprise Platform (SCEP), among other priorities. The SCEP, running on Microsoft 365, provides a solution to the organisation for collaboration and communication.
We are looking to appoint a well-qualified, experienced and highly motivated individual to join the central Digital and Technology team and fulfil this critical position to manage the organisation’s Single Central Enterprise Platform (SCEP), running on Microsoft 365.
Our schools have achieved great things by managing their individual digital initiatives, particularly during the pandemic. Now it is time for all parts of the organisation to work collectively in advancing and joining up its digital infrastructure and thereby contributing to the Foundation’s work towards achieving its objectives and realising its mission.
The person appointed will have extensive knowledge of using and configuring the latest M365 technologies in addition to managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook and more. Experience of working in an educational environment is desirable. The person appointed must be committed to promoting and safeguarding the welfare of the students at the school.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Principal responsibilities and duties
Be the central point of contact for all matters relating the Microsoft 365 Single Central Enterprise Platform (SCEP).
Be responsible for Exchange, End point manager, SharePoint online, Power Apps, Power Automate, Intune, O365 security compliance, DLP.
Monitor M365 and react accordingly to any data or cyber-security concerns.
Be responsible for ensuring that administrative rights of users are monitored and controlled appropriately.
Ensure effective change controls are implemented to allow the multiple organisations of the organisation to co-exist within a shared environment.
Responsibility for ensuring that the organisation’s email protection solutions are monitored and that any held/delayed emails are released within a timely manner.
The backup of M365 is automated using an external solution, however the post holder will be responsible for monitoring this service to assure compliance and disaster recovery readiness in the event of a critical incident.
Create policy documents for consumption across the organisation.
Ensure that the M365 SCEP meets and maintains compliance with the DfE’s Digital and Technology standards for schools and colleges.
Work closely and collaboratively with our schools, in particular the school-based technical leads to ensure the M365 SCEP meets operational needs.
Provide additional capacity to the Digital and Technology team with migrating schools to the M365 SCEP on an ad-hoc basis to
Work or support any work undertaken with any third-parties as required to deliver the responsibilities listed above.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
General responsibilities and duties
To develop a clear understanding of the Foundation’s vision, mission and strategic aims and to actively support these.
To remain up to date with the Foundation’s policies, procedures and code of conduct and always uphold these.
To remain committed to the safeguarding of all of our students.
To identify and undertake relevant training to enable continuing professional development, where resources allow.
To prepare for and proactively engage in the performance review cycle with your line manager.
To attend appropriate internal and external meetings, as directed by your line manager.
To undertake such other duties as are agreed as being in keeping with the general nature of the job and its grade.
The successful candidate will be required to fulfil an enhanced DBS check.
This job description reflects the current requirements of the post. As duties and responsibilities change and develop due to changes in organisational and other circumstances, so the actual duties and responsibilities will vary from the particulars of this job description. Job descriptions will be updated or amended from time to time to reflect such changes.
Person Specification
Knowledge and experience
Essential
Extensive knowledge of using and configuring latest M365 technologies
Experience and knowledge of managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook
Experience of managing organisation wide IT projects and engaging with key stakeholders with the aim of standardisation, unification and simplification
Experience of contributing to a process improvement or change project
Experience of managing contracts with suppliers
Knowledge of infrastructure, software solutions, Microsoft Server technologies, networking, security and storage systems
Demonstrable experience of working in an IT /technical management environment within an educational organisational setting
Desirable
Education sector experience
Prior experience of working within a similar role
Practical experience of cloud migrations
Experience with wider infrastructure technologies
Skilled at providing training and support
Qualifications
Essential
University degree in computing or related or equivalent work experience
Desirable
Current and relevant Microsoft Certification
Competencies & Skills
Essential
Demonstrable experience of supporting a shared M365 environment
Technical IT skills
Strong communication skills
Strong attention to detail
Demonstrates a strong commitment to providing excellent customer service
Task delivery, accuracy, detail and completion
Good project management skills; systematic approach to problem solving
Demonstrable good written and verbal communication skills
Ability to work well under pressure
Strong ability to work as a part of a team
Aptitude and attitude appropriate for development within the role.
Ability to deliver quality support and to deliver at pace
Flexible and proactive (ability to drive change)
Ability to influence and persuade others
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
Desirable
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
A full job description and an application pack for this post, can be found at: https://www.schoolsofkingedwardvi.co.uk/foundation/job-opportunities/
MBS have an exciting opportunity for an experienced IT Director to join our Colnbrook based team delivering IT services and infrastructure across our UK and European locations.
With a strong focus on customer service, you will be leading the decision-making process for scope and delivery of services to both internal and external customers. You will be responsible for providing network connectivity and software services and ensuring delivery of a scalable, secure, and resilient service.
In this role, you will be responsible for understanding the needs and developing the architecture of the company's information technology operations and infrastructure, including the creation and implementation of IT strategy, processes, services, and solutions to our users and customers across the different business units.
Part of this role will be the development of a business service to resell network services and you should have some experience of working with customers and developing a revenue generating service.
As IT Director, you will work closely with the senior management team to identify and prioritise technology initiatives that align with the company's goals in a fast pace and growing business.
You will also be responsible for developing and managing the IT budget and ensuring that all IT projects are completed on time and within budget limits.
The successful candidate will be agile, strategic as well as a good leader and communicator across all levels of the business. They will have a genuine drive to deliver high quality service, improve systems, resilience, and security across the business.
Mar 10, 2023
Full time
MBS have an exciting opportunity for an experienced IT Director to join our Colnbrook based team delivering IT services and infrastructure across our UK and European locations.
With a strong focus on customer service, you will be leading the decision-making process for scope and delivery of services to both internal and external customers. You will be responsible for providing network connectivity and software services and ensuring delivery of a scalable, secure, and resilient service.
In this role, you will be responsible for understanding the needs and developing the architecture of the company's information technology operations and infrastructure, including the creation and implementation of IT strategy, processes, services, and solutions to our users and customers across the different business units.
Part of this role will be the development of a business service to resell network services and you should have some experience of working with customers and developing a revenue generating service.
As IT Director, you will work closely with the senior management team to identify and prioritise technology initiatives that align with the company's goals in a fast pace and growing business.
You will also be responsible for developing and managing the IT budget and ensuring that all IT projects are completed on time and within budget limits.
The successful candidate will be agile, strategic as well as a good leader and communicator across all levels of the business. They will have a genuine drive to deliver high quality service, improve systems, resilience, and security across the business.
Ready to maximise your potential?
C&C Group supplies software solutions and services to almost every energy and water company throughout Great Britain.
We are at the dawn of an exciting new era with Smart Grids, as well as Market-wide Half Hourly Settlement (MHHS), which will be one of the biggest changes to the electricity industry to date. This means we are on the lookout for exceptional talent to join our team, as we expand our reach as well as our goals.
Technology is the essence of what we do, but our people make us who we are.
What will I get to do?
We are looking for a highly motivated and experienced Project Manager, who will be responsible for delivering multiple, concurrent, software development projects of varying size and complexity.
Drawing on project delivery and managerial experience, you will work with various stakeholders to ensure projects are delivered on time, in scope, and within budget to meet an expanding change portfolio and new customer requirements.
You can be a part of this very exciting and crucial time for C&C Group and work to ensure we continue to deliver excellence!
What will my day look like?
You will bring your enthusiasm and motivation, alongside your project management skills to:
Lead projects on behalf of C&C Group, liaising directly with both internal and external customers
Manage projects varying in size, from small and medium sized change requests to existing software products, through to larger changes and implementation of new software products.
Manage the delivery of multiple projects running concurrently to multiple customers, adopting best practice project management techniques to achieve project deliverables.
Maintaining communication between project team members and stakeholders via meetings and reporting.
Work directly with our internal Development, Test, Infrastructure, and Security Teams, as well as external parties to develop and revise detailed project plans based on requirements and changing needs.
Work with other Project Managers overseeing and co-ordinating cross-functional initiatives to ensure that time, cost, and quality parameters are monitored and managed.
Monitor project performance to ensure timely delivery, and perform ongoing reviews of project statuses, identify potential project risks, and recommend and implement risk mitigation solutions as approved and as appropriate.
Ensure that all project deliveries are consistent with C&C Group’s ISMS Policies and Procedures.
Report to the Head of Project Management.
More about you
You must have:
Relevant Project Management qualification.
Demonstrable experience of project delivery, ideally covering all aspects of the software development lifecycle, and managing the delivery of complex business and IT change.
Be able to utilise proven project management techniques.
Be able to provide evidence of project planning of medium to large software projects and be proficient in the use of formal scheduling tools.
Demonstrable experience of managing a diverse change portfolio with concurrent initiatives.
Be creative and correctly use the range of resources available in an efficient, engaging, and successful way.
Excellent communication skills with experience of engaging and managing third parties and can assimilate information quickly and accurately.
Experience of producing compelling presentation material at pace, adjusting communication styles to suit different audiences.
Experience of working in a matrix management environment.
Good team player.
Must be able to travel between C&C Group offices and to customer locations, when required.
Nice to have:
Experience in the utilities sector would be beneficial.
Remote Working?
We want our employees to perform at their best, so we offer a flexible working model which means you decide where you want to work.
Want to work from home to meet your deadline in peace? You can do that.
Want to bounce ideas off your colleagues or go for a team lunch? We have comfortable and relaxed offices with fruit, snacks, and hot and cold drinks available; to keep you fuelled for working.
The expectation is to be in the office for 2 days a week to ensure you get up to speed and collaborate with colleagues.
A Company to be proud of
Be more than just a number. As a small to medium sized company, we make it our mission to ensure every employee feels valued and knows that their contribution makes a difference. We want everyone to work in a place where they can thrive, and feel empowered to be themselves, which is why we encourage a diverse, fair, and open workforce.
We offer flexible working to help employees work to their full potential. We also understand that flexibility goes beyond the place of work, and we are here to support our employees in any way we can, including having Mental Health First Aiders on hand to help with more challenging times.
We strive for continuous improvement in how we work, our products and services, our working environments and culture, and our impact on the environment, and we actively encourage our employees to tell us how.
Benefits and Rewards include:
Comprehensive private healthcare for you and your family, including optical and dental, as well as extra cancer care cover and access to mental health support
Employee Assistance Programme
25-27 days holiday, plus public holidays of course
Payroll Giving Scheme – We will match donations made to your chosen charity!
A generous monthly team social budget
Fruit, snacks, and drinks when working in our offices
Electric Vehicle Scheme
Ride to Work Scheme
Extra days annual leave for your wedding/civil partnership
Free on-site car parking
How do I join the C&C Group team?
If this advert sparks excitement as well as matches your aspirations and skills, then apply today!
If this isn’t the right role for you but you would love to work for C&C Group, then please get in touch. We are always looking for clever, smart, innovative, and motivated talent.
Jan 31, 2023
Full time
Ready to maximise your potential?
C&C Group supplies software solutions and services to almost every energy and water company throughout Great Britain.
We are at the dawn of an exciting new era with Smart Grids, as well as Market-wide Half Hourly Settlement (MHHS), which will be one of the biggest changes to the electricity industry to date. This means we are on the lookout for exceptional talent to join our team, as we expand our reach as well as our goals.
Technology is the essence of what we do, but our people make us who we are.
What will I get to do?
We are looking for a highly motivated and experienced Project Manager, who will be responsible for delivering multiple, concurrent, software development projects of varying size and complexity.
Drawing on project delivery and managerial experience, you will work with various stakeholders to ensure projects are delivered on time, in scope, and within budget to meet an expanding change portfolio and new customer requirements.
You can be a part of this very exciting and crucial time for C&C Group and work to ensure we continue to deliver excellence!
What will my day look like?
You will bring your enthusiasm and motivation, alongside your project management skills to:
Lead projects on behalf of C&C Group, liaising directly with both internal and external customers
Manage projects varying in size, from small and medium sized change requests to existing software products, through to larger changes and implementation of new software products.
Manage the delivery of multiple projects running concurrently to multiple customers, adopting best practice project management techniques to achieve project deliverables.
Maintaining communication between project team members and stakeholders via meetings and reporting.
Work directly with our internal Development, Test, Infrastructure, and Security Teams, as well as external parties to develop and revise detailed project plans based on requirements and changing needs.
Work with other Project Managers overseeing and co-ordinating cross-functional initiatives to ensure that time, cost, and quality parameters are monitored and managed.
Monitor project performance to ensure timely delivery, and perform ongoing reviews of project statuses, identify potential project risks, and recommend and implement risk mitigation solutions as approved and as appropriate.
Ensure that all project deliveries are consistent with C&C Group’s ISMS Policies and Procedures.
Report to the Head of Project Management.
More about you
You must have:
Relevant Project Management qualification.
Demonstrable experience of project delivery, ideally covering all aspects of the software development lifecycle, and managing the delivery of complex business and IT change.
Be able to utilise proven project management techniques.
Be able to provide evidence of project planning of medium to large software projects and be proficient in the use of formal scheduling tools.
Demonstrable experience of managing a diverse change portfolio with concurrent initiatives.
Be creative and correctly use the range of resources available in an efficient, engaging, and successful way.
Excellent communication skills with experience of engaging and managing third parties and can assimilate information quickly and accurately.
Experience of producing compelling presentation material at pace, adjusting communication styles to suit different audiences.
Experience of working in a matrix management environment.
Good team player.
Must be able to travel between C&C Group offices and to customer locations, when required.
Nice to have:
Experience in the utilities sector would be beneficial.
Remote Working?
We want our employees to perform at their best, so we offer a flexible working model which means you decide where you want to work.
Want to work from home to meet your deadline in peace? You can do that.
Want to bounce ideas off your colleagues or go for a team lunch? We have comfortable and relaxed offices with fruit, snacks, and hot and cold drinks available; to keep you fuelled for working.
The expectation is to be in the office for 2 days a week to ensure you get up to speed and collaborate with colleagues.
A Company to be proud of
Be more than just a number. As a small to medium sized company, we make it our mission to ensure every employee feels valued and knows that their contribution makes a difference. We want everyone to work in a place where they can thrive, and feel empowered to be themselves, which is why we encourage a diverse, fair, and open workforce.
We offer flexible working to help employees work to their full potential. We also understand that flexibility goes beyond the place of work, and we are here to support our employees in any way we can, including having Mental Health First Aiders on hand to help with more challenging times.
We strive for continuous improvement in how we work, our products and services, our working environments and culture, and our impact on the environment, and we actively encourage our employees to tell us how.
Benefits and Rewards include:
Comprehensive private healthcare for you and your family, including optical and dental, as well as extra cancer care cover and access to mental health support
Employee Assistance Programme
25-27 days holiday, plus public holidays of course
Payroll Giving Scheme – We will match donations made to your chosen charity!
A generous monthly team social budget
Fruit, snacks, and drinks when working in our offices
Electric Vehicle Scheme
Ride to Work Scheme
Extra days annual leave for your wedding/civil partnership
Free on-site car parking
How do I join the C&C Group team?
If this advert sparks excitement as well as matches your aspirations and skills, then apply today!
If this isn’t the right role for you but you would love to work for C&C Group, then please get in touch. We are always looking for clever, smart, innovative, and motivated talent.
About Us
The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 140,000 customers nationwide.
It’s an exciting time to work for Guinness in our IT and Business Change Team. We’ve recently reviewed our operating model to ensure we have the right skills and the people we need to deliver our ambitious plans. In turn we are out to market for an exciting number of new roles.
We’re looking for a Solutions Architect to join us on a permanent, full-time basis. This role is based in our Oldham office however Guinness is currently trialling a hybrid working model based on 2 days in the office and 3 days working from home.
About the role
You will be responsible for Leading and developing the Solution Architecture / System Design artifacts needed to effectively deliver the IT/IM Roadmap and change portfolio in line with the Guinness IT and business strategy including promoting the use of new technologies that deliver business benefit to Guinness.
As an organisation we are committed to investing in our people and in technology that will continue to support our strategic aims and enable continued business improvement through the implementation of our IT / IM Roadmap. Our Roadmap is exciting – it is based on the principle of Cloud first, establishing best practice processes and utilising out of the box functionality to deliver our digital transformation. Over the last 2 years our IT & Change teams have worked together to migrate our legacy CRM system to Dynamics 365 online, Finance system to Oracle cloud and implement Azure integration services. We now working on our technology roadmap for Asset Management & Repairs, as well as extending the use of the Oracle Platform for HR and L&D and continuing to extend our use of Microsoft Dynamics.
In this role you will:
Manage the Solution Architecture team within the IT Services and Change function.
Develop and govern Guinness’s IT/IM Roadmap and Enterprise Architecture (systems, applications, infrastructure, networks, security, and data) to ensure that it is aligned with the IT and Guinness business strategy.
Lead the documentation of the solution architecture / design across projects to enable internal and external development teams to deliver cost effective, timely and quality outcomes on both IT BAU and Change initiatives.
Manage Guinness wide architecture and design governance, ensuring that any significant deviations from Guinness’s architectural principles are formally agreed.
Develop and maintain an enterprise architecture repository / tooling to inform the Solution Architecture / Design of IT BAU and change projects.
Lead on best practice IT/IM architecture, innovation, reuse, delivery methodologies and new technologies that would benefit Guinness and its customers.
Lead on the procurement of new technologies demonstrating due diligence, rigor, scrutiny, and commercial awareness.
About you
You’ll have previous proven experience of developing an IT/IM Roadmap the aligns with the business strategy of a medium to large organisation that includes customer facing digital applications, cloud, and complex legacy IT estate.
Other role requirements include:
Proven experience of developing enterprise solution architectures and designs that are aligned with the business needs, budget and the IT/IM Roadmap.
Experience of using Enterprise Architecture Frameworks (TOGAF, Zachman), architectural principles, design patterns, enterprise architecture tools and artifact repositories.
Previous experience of leading enterprise / solution architecture & design teams to support effective IT development delivery.
Broad experience of a solution architecture across a range of technology solutions including ERP, CRM, ESB, Azure, Cloud, AI, IoT, RPA, etc.
Educated to level 6 (degree or equivalent) or higher in an IT/ STEM related degree discipline.
TOGAF or Zachman Certification
If you’re interested in finding out more about this exciting opportunity apply now and we will be in touch to discuss your application further.
The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Sep 20, 2022
Full time
About Us
The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 140,000 customers nationwide.
It’s an exciting time to work for Guinness in our IT and Business Change Team. We’ve recently reviewed our operating model to ensure we have the right skills and the people we need to deliver our ambitious plans. In turn we are out to market for an exciting number of new roles.
We’re looking for a Solutions Architect to join us on a permanent, full-time basis. This role is based in our Oldham office however Guinness is currently trialling a hybrid working model based on 2 days in the office and 3 days working from home.
About the role
You will be responsible for Leading and developing the Solution Architecture / System Design artifacts needed to effectively deliver the IT/IM Roadmap and change portfolio in line with the Guinness IT and business strategy including promoting the use of new technologies that deliver business benefit to Guinness.
As an organisation we are committed to investing in our people and in technology that will continue to support our strategic aims and enable continued business improvement through the implementation of our IT / IM Roadmap. Our Roadmap is exciting – it is based on the principle of Cloud first, establishing best practice processes and utilising out of the box functionality to deliver our digital transformation. Over the last 2 years our IT & Change teams have worked together to migrate our legacy CRM system to Dynamics 365 online, Finance system to Oracle cloud and implement Azure integration services. We now working on our technology roadmap for Asset Management & Repairs, as well as extending the use of the Oracle Platform for HR and L&D and continuing to extend our use of Microsoft Dynamics.
In this role you will:
Manage the Solution Architecture team within the IT Services and Change function.
Develop and govern Guinness’s IT/IM Roadmap and Enterprise Architecture (systems, applications, infrastructure, networks, security, and data) to ensure that it is aligned with the IT and Guinness business strategy.
Lead the documentation of the solution architecture / design across projects to enable internal and external development teams to deliver cost effective, timely and quality outcomes on both IT BAU and Change initiatives.
Manage Guinness wide architecture and design governance, ensuring that any significant deviations from Guinness’s architectural principles are formally agreed.
Develop and maintain an enterprise architecture repository / tooling to inform the Solution Architecture / Design of IT BAU and change projects.
Lead on best practice IT/IM architecture, innovation, reuse, delivery methodologies and new technologies that would benefit Guinness and its customers.
Lead on the procurement of new technologies demonstrating due diligence, rigor, scrutiny, and commercial awareness.
About you
You’ll have previous proven experience of developing an IT/IM Roadmap the aligns with the business strategy of a medium to large organisation that includes customer facing digital applications, cloud, and complex legacy IT estate.
Other role requirements include:
Proven experience of developing enterprise solution architectures and designs that are aligned with the business needs, budget and the IT/IM Roadmap.
Experience of using Enterprise Architecture Frameworks (TOGAF, Zachman), architectural principles, design patterns, enterprise architecture tools and artifact repositories.
Previous experience of leading enterprise / solution architecture & design teams to support effective IT development delivery.
Broad experience of a solution architecture across a range of technology solutions including ERP, CRM, ESB, Azure, Cloud, AI, IoT, RPA, etc.
Educated to level 6 (degree or equivalent) or higher in an IT/ STEM related degree discipline.
TOGAF or Zachman Certification
If you’re interested in finding out more about this exciting opportunity apply now and we will be in touch to discuss your application further.
The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
An opportunity for an Application Support Specialist has arisen, to join a team of IT specialists who implement and maintain technology solutions which support the corporate and service objectives of both South Hams and West Devon Councils. Together, the team is responsible for all of the infrastructure, networking, application support and development, GIS, telephony, database administration and security.
We are looking to strengthen our team with a web developer who has php and Drupal experience to lead on a number of web related projects including rebuilding the Councils Intranet. There will also be an opportunity to develop front end forms and integrations using our Liberty Create Lo Code CRM and workflow platform. The potential also exists to develop your knowledge of .net, application support and database administration.
For an informal discussion please contact the Head of IT, Mike Ward at mike.ward@swdevon.gov.uk .
Sep 15, 2022
Full time
An opportunity for an Application Support Specialist has arisen, to join a team of IT specialists who implement and maintain technology solutions which support the corporate and service objectives of both South Hams and West Devon Councils. Together, the team is responsible for all of the infrastructure, networking, application support and development, GIS, telephony, database administration and security.
We are looking to strengthen our team with a web developer who has php and Drupal experience to lead on a number of web related projects including rebuilding the Councils Intranet. There will also be an opportunity to develop front end forms and integrations using our Liberty Create Lo Code CRM and workflow platform. The potential also exists to develop your knowledge of .net, application support and database administration.
For an informal discussion please contact the Head of IT, Mike Ward at mike.ward@swdevon.gov.uk .
At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate. We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area. And we have huge ambitions. Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with wildlife charities, National Parks and local partners to help ensure a better future for generations to come. So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.
Are you looking for a role where you can use your experience to bring about real change within a proactive and environmentally conscious company?
We currently have an opportunity available for an Application Specialist to join our team working in Exeter with a mix of office-based working and home working. Joining us on a full-time, permanent basis, you will receive a competitive salary of £35,000 - £46,000 per annum plus excellent benefits, including a £3,000 relocation expenses allowance!
About the role:
As our Application Specialist, you will make sure critical applications, interfaces and databases are secure, resilient, highly available and cost-efficient to support key business processes, and can scale to allow planned growth and change. This includes the administration of databases including SQL Server and Oracle.
Our Application Assurance team sits within Corporate Applications alongside two other teams, Data and BI, and Solution Delivery. Alongside this the IT department supports:
· 3000 colleagues and external partners that use our systems
· 2500 Telemetry outstations collecting information about our assets
· 200 process control systems on our larger Drinking Water and Waste Water sites
· 300 physical and 1000 virtual servers
· 250 databases and over 100 software applications
· 2700 PCs and 1400 tablets and mobile phones
· 1200 network assets such as routers, switches, Microwave links
· Store and backup 3.5 Petabytes of data, equivalent to storing 780,000 movies!
As our Application Specialist you’ll benefit from working with over 100 experienced IT professionals within the department.
What you’ll be doing:
Administration of databases including SQL Server, Oracle and Progress - this could include taking backups, reviewing the efficiency of indexes and maintaining User Acceptance, Training or Development copies of the database to allow testing and development within the Department. Ensuring latest patches, hot fixes and Service Packs are installed to ensure supported and secure.
Receive, prioritise and escalate incidents when considered appropriate and necessary to maintain service level expectations - these could manifest into Emergency Changes (when the system is down), planned changes or P1 Incidents, and could also lead to a PRB being created, to investigate the route cause (our ambition should always be to prevent any future tickets being raised for the same reason - if practical)
Plan and undertake upgrades to critical platforms and support the transition of new and upgraded IT services into operational use - usually from other areas within IT i.e. as a result of a Project, but could be as a request from the Business e.g. annual Billing or new features being switched on
Maintain knowledge and skill levels appropriate to this specialist area - could be via formal training course or self-investment in personal development
What we are looking for:
Educated to degree level standard or able to demonstrate working to degree level
Experience with relevant operating systems, software and infrastructure, including Microsoft Server, Azure and AIX
Experienced in Database Administration for SQL Server and Oracle
Able to take personal responsibility to keep their business knowledge, IT governance and technical skills up to date
Demonstrate a strong customer service orientation, taking ownership to ensure the effective resolution of questions, requests and issues by the appropriate team
Excellent written and verbal communication skills, able to influence change without direct authority through collaboration, diplomacy and persuasiveness
Adept at presenting complex information in straightforward terms to a range of audiences
What's in it for you:
We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We’re one of the largest companies in the South West and are proud to have been awarded Investors in People recognition.
In return, we offer an excellent range of benefits including:
23 days holiday allowance rising to 27 days plus bank holidays
Relocation expenses allowance of up to £3,000
A discretionary Bonus
Competitive Contributory Pension
Access to the Company Sharesave Scheme
Various health benefits
Wellbeing support programmes
A range of Group Discounts
Cycle to Work scheme
Financial Support services
Training and Development Opportunities
And many more!
Closing Date: Wednesday 11th May 2022Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values which are essential to our success are:
· Trusted - We do the right thing for our customers and stakeholders
.· Collaborative - We forge strong relationships working together to make a positive impact.
· Responsible - We keep our promises to our customers, communities, and each other.
· Progressive - We are always looking for new ways to improve and make life better.
Apr 20, 2022
Full time
At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate. We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area. And we have huge ambitions. Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with wildlife charities, National Parks and local partners to help ensure a better future for generations to come. So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.
Are you looking for a role where you can use your experience to bring about real change within a proactive and environmentally conscious company?
We currently have an opportunity available for an Application Specialist to join our team working in Exeter with a mix of office-based working and home working. Joining us on a full-time, permanent basis, you will receive a competitive salary of £35,000 - £46,000 per annum plus excellent benefits, including a £3,000 relocation expenses allowance!
About the role:
As our Application Specialist, you will make sure critical applications, interfaces and databases are secure, resilient, highly available and cost-efficient to support key business processes, and can scale to allow planned growth and change. This includes the administration of databases including SQL Server and Oracle.
Our Application Assurance team sits within Corporate Applications alongside two other teams, Data and BI, and Solution Delivery. Alongside this the IT department supports:
· 3000 colleagues and external partners that use our systems
· 2500 Telemetry outstations collecting information about our assets
· 200 process control systems on our larger Drinking Water and Waste Water sites
· 300 physical and 1000 virtual servers
· 250 databases and over 100 software applications
· 2700 PCs and 1400 tablets and mobile phones
· 1200 network assets such as routers, switches, Microwave links
· Store and backup 3.5 Petabytes of data, equivalent to storing 780,000 movies!
As our Application Specialist you’ll benefit from working with over 100 experienced IT professionals within the department.
What you’ll be doing:
Administration of databases including SQL Server, Oracle and Progress - this could include taking backups, reviewing the efficiency of indexes and maintaining User Acceptance, Training or Development copies of the database to allow testing and development within the Department. Ensuring latest patches, hot fixes and Service Packs are installed to ensure supported and secure.
Receive, prioritise and escalate incidents when considered appropriate and necessary to maintain service level expectations - these could manifest into Emergency Changes (when the system is down), planned changes or P1 Incidents, and could also lead to a PRB being created, to investigate the route cause (our ambition should always be to prevent any future tickets being raised for the same reason - if practical)
Plan and undertake upgrades to critical platforms and support the transition of new and upgraded IT services into operational use - usually from other areas within IT i.e. as a result of a Project, but could be as a request from the Business e.g. annual Billing or new features being switched on
Maintain knowledge and skill levels appropriate to this specialist area - could be via formal training course or self-investment in personal development
What we are looking for:
Educated to degree level standard or able to demonstrate working to degree level
Experience with relevant operating systems, software and infrastructure, including Microsoft Server, Azure and AIX
Experienced in Database Administration for SQL Server and Oracle
Able to take personal responsibility to keep their business knowledge, IT governance and technical skills up to date
Demonstrate a strong customer service orientation, taking ownership to ensure the effective resolution of questions, requests and issues by the appropriate team
Excellent written and verbal communication skills, able to influence change without direct authority through collaboration, diplomacy and persuasiveness
Adept at presenting complex information in straightforward terms to a range of audiences
What's in it for you:
We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We’re one of the largest companies in the South West and are proud to have been awarded Investors in People recognition.
In return, we offer an excellent range of benefits including:
23 days holiday allowance rising to 27 days plus bank holidays
Relocation expenses allowance of up to £3,000
A discretionary Bonus
Competitive Contributory Pension
Access to the Company Sharesave Scheme
Various health benefits
Wellbeing support programmes
A range of Group Discounts
Cycle to Work scheme
Financial Support services
Training and Development Opportunities
And many more!
Closing Date: Wednesday 11th May 2022Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values which are essential to our success are:
· Trusted - We do the right thing for our customers and stakeholders
.· Collaborative - We forge strong relationships working together to make a positive impact.
· Responsible - We keep our promises to our customers, communities, and each other.
· Progressive - We are always looking for new ways to improve and make life better.
Permanent | Full-time | All-year Round (52 weeks per year) Starting Salary c.£30,000 per annum depending on skills, knowledge and experience
The Felsted IT Services team is a critical and integral part of the Felsted community and the role of the IT Engineer is to manage the complex challenges of scale that are unique to Felsted’s technically intricate ecosystem. With the recent appointment of a Director of Digital Strategy, it is an exciting time to be joining Felsted and the ICT department.
The main duties of the role are to design, install and test hardware, software and networks and maintain the IT asset tracker plus partner with the leadership team on system forecasts and critical issues affecting the IT systems.
A degree in a Computer Science related area of study would be desirable, or equivalent practical experience, together with extensive knowledge and experience with OS administration, hardware systems, OS internals on Windows and *nix systems, as is knowledge of networks, networking security systems and infrastructure. The successful candidate must be able to demonstrate problem-solving, collaborative and communications skills together with the ability to interpret and analyse information to create meaningful reports.
This role is a permanent position working Monday to Friday from 8:30am to 5:00pm, all-year round. The post holder is required to work one Saturday per month during term-time and be on-call as per the department’s rota. The starting salary for this role is c.£30,000 per annum (depending on skills, knowledge and experience) plus there is a call-out allowance of £133.19 per month (£1,598.28 per annum). Further information and a full job description can be found within the ‘Role Information Pack’.
Benefits include free life assurance, uniform and parking; contributory pension scheme (matched at 4%); membership availability to the School’s healthcare scheme (via BUPA); free lunch on full days worked; free hot drinks supplied and lunch/dinner provided; annual salary reviews; free use of the Felsted Gym and pool facilities; subsidised on-site Coffee Shop; and membership to Felsted Connect; an online multi-platform engagement tool where employees have access to hundreds of exclusive discounts and offers from online and high-street retailers. More information on our rewards package can be found on our website felsted.org/employment-opps/rewards.
Felsted is a leading day and boarding independent school based in a stunning village campus in North Essex. Founded in 1564 by Richard Lord Riche, who had been a Lord Chancellor under King Edward VI, Felsted today provides an exceptional holistic education to approximately 1100 boys and girls aged four to eighteen. We celebrated our 450th anniversary in 2014, one of only a handful of schools in the country that have claimed this historic milestone. We employ more than 160 teachers and 440 operational staff in a community orientated environment, ensuring our pupils receive the very best in learning and co-curricular activities.
We are rated ‘Excellent in every aspect' by the Independent Schools Inspectorate.
Closing date for receipt of applications is Monday 24 January 2022 at 9:00am.
If you would like to apply for this position, please visit our website www.felsted.org/employment-opps to complete our online application process.
Felsted is committed to equal opportunities and maintaining a safe and secure environment for all pupils and a ‘culture of vigilance’ to safeguard and protect all in its care, and to all aspects of its ‘Safeguarding (Child Protection and Staff Behaviour) Policy’. All employees are subject to pre-employment checks including a Disclosure and Barring Service check.
Jan 04, 2022
Full time
Permanent | Full-time | All-year Round (52 weeks per year) Starting Salary c.£30,000 per annum depending on skills, knowledge and experience
The Felsted IT Services team is a critical and integral part of the Felsted community and the role of the IT Engineer is to manage the complex challenges of scale that are unique to Felsted’s technically intricate ecosystem. With the recent appointment of a Director of Digital Strategy, it is an exciting time to be joining Felsted and the ICT department.
The main duties of the role are to design, install and test hardware, software and networks and maintain the IT asset tracker plus partner with the leadership team on system forecasts and critical issues affecting the IT systems.
A degree in a Computer Science related area of study would be desirable, or equivalent practical experience, together with extensive knowledge and experience with OS administration, hardware systems, OS internals on Windows and *nix systems, as is knowledge of networks, networking security systems and infrastructure. The successful candidate must be able to demonstrate problem-solving, collaborative and communications skills together with the ability to interpret and analyse information to create meaningful reports.
This role is a permanent position working Monday to Friday from 8:30am to 5:00pm, all-year round. The post holder is required to work one Saturday per month during term-time and be on-call as per the department’s rota. The starting salary for this role is c.£30,000 per annum (depending on skills, knowledge and experience) plus there is a call-out allowance of £133.19 per month (£1,598.28 per annum). Further information and a full job description can be found within the ‘Role Information Pack’.
Benefits include free life assurance, uniform and parking; contributory pension scheme (matched at 4%); membership availability to the School’s healthcare scheme (via BUPA); free lunch on full days worked; free hot drinks supplied and lunch/dinner provided; annual salary reviews; free use of the Felsted Gym and pool facilities; subsidised on-site Coffee Shop; and membership to Felsted Connect; an online multi-platform engagement tool where employees have access to hundreds of exclusive discounts and offers from online and high-street retailers. More information on our rewards package can be found on our website felsted.org/employment-opps/rewards.
Felsted is a leading day and boarding independent school based in a stunning village campus in North Essex. Founded in 1564 by Richard Lord Riche, who had been a Lord Chancellor under King Edward VI, Felsted today provides an exceptional holistic education to approximately 1100 boys and girls aged four to eighteen. We celebrated our 450th anniversary in 2014, one of only a handful of schools in the country that have claimed this historic milestone. We employ more than 160 teachers and 440 operational staff in a community orientated environment, ensuring our pupils receive the very best in learning and co-curricular activities.
We are rated ‘Excellent in every aspect' by the Independent Schools Inspectorate.
Closing date for receipt of applications is Monday 24 January 2022 at 9:00am.
If you would like to apply for this position, please visit our website www.felsted.org/employment-opps to complete our online application process.
Felsted is committed to equal opportunities and maintaining a safe and secure environment for all pupils and a ‘culture of vigilance’ to safeguard and protect all in its care, and to all aspects of its ‘Safeguarding (Child Protection and Staff Behaviour) Policy’. All employees are subject to pre-employment checks including a Disclosure and Barring Service check.
A Senior position within Future PLC’s Senior Site Reliability Engineer (SRE) team means becoming accountable for the long term success of many elements of the SRE team platform. The role requires a strong technical background alongside a passion for exploration and new opportunities. A Senior SRE is not expected to provide any formal coaching, or leadership to others, but would be expected to support mentoring and be a positive influence for the growth of our team and our department.
As a Senior SRE you will also be responsible for providing technical oversight for Futures delivery infrastructure and the success of teams that rely on that infrastructure.
You will bring strong leadership skills applied in a technical context with a team of engineers. You will help steer your team towards a common technical vision. You’ll help analyze the current system, it’s strengths and limitations. You will participate in roadmap and project planning efforts and will have ownership for delivering it.
You’ll be participating in project management efforts as the teams execute on plans, and you’ll have a role in communicating progress and status to stakeholders.
Responsibilities
Lead by example - Provide technical leadership for several functional areas in the SRE team like monitoring, logging, security, and more.
Take ownership for SRE projects and drive them forward
Support SRE Leads in accountability for meeting Futures SLAs and SLOs
Collaborate closely with development and project team mates to deliver on our shared goals
Implement, evolve and maintain runbooks, automation and documentation to improve working practices and system operation
Attend events, conferences and workshops to maintain awareness of industry trends and support their adoption within the organisation
Design, build and operate highly resilient, performant and observable infrastructure that serves the changing business objectives
Collaborate with third-party suppliers and customers where required to support business requirements
Translate high level technical guidance into actionable direction for the teams and initiatives
Respond to out of hours incidents as part of a shared rotation
Identify and drive cost-optimisation.
Responsibilities:
Previous experience providing technical direction for a team of engineers
Experience in directing long term projects and collaborating with teammates on its delivery
Experience developing and reviewing complex technical requirements, and translating them into actionable tasks for engineers
Good understanding of the full SDLC process
Proficient with Infrastructure as Code tools for managing Azure resources (Terraform and ARM templates)
Experience with Deployment techniques (Blue/Green, Canary etc)
Is opinionated on what good looks like for delivering both software and infrastructure via CI/CD pipeline best practices
Expert knowledge on AzureDevOps pipelines
Observability at scale with tools such as Azure Monitor, Application Insights and Log Analytics
Good understanding of Landing Zone architectural patterns (ideally Azure Cloud Adoption Framework)
Understanding of immutable infrastructure
Performance and Cost Optimisation from architectural and engineering perspective.
Good Understanding of IAAS and PAAS Azure services
Proficient with Configuration Management tools such as Ansible
Proficient with development languages such as C# or Javascript
Nov 09, 2021
Full time
A Senior position within Future PLC’s Senior Site Reliability Engineer (SRE) team means becoming accountable for the long term success of many elements of the SRE team platform. The role requires a strong technical background alongside a passion for exploration and new opportunities. A Senior SRE is not expected to provide any formal coaching, or leadership to others, but would be expected to support mentoring and be a positive influence for the growth of our team and our department.
As a Senior SRE you will also be responsible for providing technical oversight for Futures delivery infrastructure and the success of teams that rely on that infrastructure.
You will bring strong leadership skills applied in a technical context with a team of engineers. You will help steer your team towards a common technical vision. You’ll help analyze the current system, it’s strengths and limitations. You will participate in roadmap and project planning efforts and will have ownership for delivering it.
You’ll be participating in project management efforts as the teams execute on plans, and you’ll have a role in communicating progress and status to stakeholders.
Responsibilities
Lead by example - Provide technical leadership for several functional areas in the SRE team like monitoring, logging, security, and more.
Take ownership for SRE projects and drive them forward
Support SRE Leads in accountability for meeting Futures SLAs and SLOs
Collaborate closely with development and project team mates to deliver on our shared goals
Implement, evolve and maintain runbooks, automation and documentation to improve working practices and system operation
Attend events, conferences and workshops to maintain awareness of industry trends and support their adoption within the organisation
Design, build and operate highly resilient, performant and observable infrastructure that serves the changing business objectives
Collaborate with third-party suppliers and customers where required to support business requirements
Translate high level technical guidance into actionable direction for the teams and initiatives
Respond to out of hours incidents as part of a shared rotation
Identify and drive cost-optimisation.
Responsibilities:
Previous experience providing technical direction for a team of engineers
Experience in directing long term projects and collaborating with teammates on its delivery
Experience developing and reviewing complex technical requirements, and translating them into actionable tasks for engineers
Good understanding of the full SDLC process
Proficient with Infrastructure as Code tools for managing Azure resources (Terraform and ARM templates)
Experience with Deployment techniques (Blue/Green, Canary etc)
Is opinionated on what good looks like for delivering both software and infrastructure via CI/CD pipeline best practices
Expert knowledge on AzureDevOps pipelines
Observability at scale with tools such as Azure Monitor, Application Insights and Log Analytics
Good understanding of Landing Zone architectural patterns (ideally Azure Cloud Adoption Framework)
Understanding of immutable infrastructure
Performance and Cost Optimisation from architectural and engineering perspective.
Good Understanding of IAAS and PAAS Azure services
Proficient with Configuration Management tools such as Ansible
Proficient with development languages such as C# or Javascript
Description CME Group is seeking an experienced L3 Software Engineer. The selected candidate will join the CME Credit team in Belfast where they will have an opportunity to innovate and lead the development of a family of enterprise applications through development of features and fixes using Java, cloud and automation technologies. CME Group has recently agreed a long-term partnership with Google to migrate our technology infrastructure to Google Cloud in a visionary partnership to transform the global derivatives markets through technology with Google themselves investing $1bn of equity in CME. With the Google Cloud migration along with DevOps and automation as driving forces to maximize customer value, we are looking for an engineer who is excited by the opportunity to hone these kinds of skills to complement their core Java skills. In this role you can expect to work with technologies such Google Cloud Platform, Argo workflows, Kubernetes, Docker and Jenkins to name but a few. Internal mobility and flexibility are a key part to our agile approach to technology delivery. The successful candidate will play a key role in driving our success and will find opportunities to work in a variety of projects and technologies beyond their initial areas of subject matter expertise. What to expect working in CME Credit Team: Opportunity to work with Technical Experts in Enterprise processing Opportunity to work on significant and challenging engineering problems as appropriate to role Bespoke training and mentoring opportunities to develop new skills and expertise Work with a wide range of tools and technologies to support Production systems. A team with a focus on innovation and embracing early adoption of practices and technologies. Strong identity and accountability for the entire value stream. A culture of humility, respect and trust where teams are empowered to take risks to innovate, fail fast and learn iteratively. Flexible home working policy. Principal Accountabilities Contributes to system design collaborating with various teams to build fit for purpose platforms. Design, develop, test, deploy, maintain and improve software. Provide mentoring and technical direction to development, helping to identify technical solutions to realize design. Completes research and conducts POCs on new technologies. Participates in CICD development pipelines, contributing to modern test and delivery techniques Take initiative when working on technical solutions to application and cloud challenges. Essential Criteria Bachelor's degree (with honors) or equivalent/better strongly preferred, but substantial relevant experience could substitute Strong knowledge of core Java skills, with demonstrable experience Demonstrable experience in developing applications with Spring Boot Experience in working working with RDBMS Ability to write clean, bug-free code that is easy to understand, and easily maintainable Desirable Criteria Experience of financial markets/exchange space and working with financial applications Experience CICD and Cloud operations Experience using Confluence, JIRA, or other Atlassian tools. Experience working with Java messaging services and kafka Company Benefits Bonus Programme Employee Stock Purchase Plan (ESPP) Private Medical and Dental coverage Mental Health Benefit Programme Group Pension Plan Income Protection Life Assurance Cycle To Work Gym Membership Family Leave Education Assistance Ongoing Employee Development Training/Certification CME Group: Where Futures Are Made CME Group () is the world's leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career shaping tomorrow. We invest in your success and you own it, all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we're looking for more. At CME Group, we embrace our employees' diverse experiences, cultures and skills, and work to ensure that everyone's perspectives are acknowledged and valued. As an equal opportunity employer, we recognize the importance of a diverse and inclusive workplace and consider all potential employees without regard to any protected characteristic. The Candidate Privacy Policy can be found here.
May 01, 2024
Full time
Description CME Group is seeking an experienced L3 Software Engineer. The selected candidate will join the CME Credit team in Belfast where they will have an opportunity to innovate and lead the development of a family of enterprise applications through development of features and fixes using Java, cloud and automation technologies. CME Group has recently agreed a long-term partnership with Google to migrate our technology infrastructure to Google Cloud in a visionary partnership to transform the global derivatives markets through technology with Google themselves investing $1bn of equity in CME. With the Google Cloud migration along with DevOps and automation as driving forces to maximize customer value, we are looking for an engineer who is excited by the opportunity to hone these kinds of skills to complement their core Java skills. In this role you can expect to work with technologies such Google Cloud Platform, Argo workflows, Kubernetes, Docker and Jenkins to name but a few. Internal mobility and flexibility are a key part to our agile approach to technology delivery. The successful candidate will play a key role in driving our success and will find opportunities to work in a variety of projects and technologies beyond their initial areas of subject matter expertise. What to expect working in CME Credit Team: Opportunity to work with Technical Experts in Enterprise processing Opportunity to work on significant and challenging engineering problems as appropriate to role Bespoke training and mentoring opportunities to develop new skills and expertise Work with a wide range of tools and technologies to support Production systems. A team with a focus on innovation and embracing early adoption of practices and technologies. Strong identity and accountability for the entire value stream. A culture of humility, respect and trust where teams are empowered to take risks to innovate, fail fast and learn iteratively. Flexible home working policy. Principal Accountabilities Contributes to system design collaborating with various teams to build fit for purpose platforms. Design, develop, test, deploy, maintain and improve software. Provide mentoring and technical direction to development, helping to identify technical solutions to realize design. Completes research and conducts POCs on new technologies. Participates in CICD development pipelines, contributing to modern test and delivery techniques Take initiative when working on technical solutions to application and cloud challenges. Essential Criteria Bachelor's degree (with honors) or equivalent/better strongly preferred, but substantial relevant experience could substitute Strong knowledge of core Java skills, with demonstrable experience Demonstrable experience in developing applications with Spring Boot Experience in working working with RDBMS Ability to write clean, bug-free code that is easy to understand, and easily maintainable Desirable Criteria Experience of financial markets/exchange space and working with financial applications Experience CICD and Cloud operations Experience using Confluence, JIRA, or other Atlassian tools. Experience working with Java messaging services and kafka Company Benefits Bonus Programme Employee Stock Purchase Plan (ESPP) Private Medical and Dental coverage Mental Health Benefit Programme Group Pension Plan Income Protection Life Assurance Cycle To Work Gym Membership Family Leave Education Assistance Ongoing Employee Development Training/Certification CME Group: Where Futures Are Made CME Group () is the world's leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career shaping tomorrow. We invest in your success and you own it, all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we're looking for more. At CME Group, we embrace our employees' diverse experiences, cultures and skills, and work to ensure that everyone's perspectives are acknowledged and valued. As an equal opportunity employer, we recognize the importance of a diverse and inclusive workplace and consider all potential employees without regard to any protected characteristic. The Candidate Privacy Policy can be found here.
Who We are Looking For: This role will be member of the Global Infrastructure Operations Continuous Service Improvement (CSI) team as part of 24 7 365 Production Management organization. An organization that delivers highly secure, reliable, efficient infrastructure technology operations services that are focused on the needs of all State Street business. Responsible for delivering continuous improvement across various infrastructure operations towers by supporting the ITIL framework to improve processes, which ultimately improve our business. We are looking for a highly skilled and proactive individual to join our team as a Global Vulnerability Patch Remediation Lead. In this role, you will be responsible for developing and executing strategies to identify, prioritize, and remediate vulnerabilities across our global IT infrastructure. Your leadership will be instrumental in ensuring the timely and effective patching of vulnerabilities to mitigate security risks and maintain the integrity of our systems. What you will be responsible for: The right person for this role will have a strong track record of program management experience, the demonstrated ability to deliver multiple high priority projects simultaneously, the ability to drive alignment across teams with competing priorities and be a strong advocate for risk management. Job Responsibilities Lead the global vulnerability patch remediation program, overseeing the identification, prioritization, and remediation of vulnerabilities across all IT systems and platforms. Collaborate with regional IT teams and stakeholders to establish a unified approach to vulnerability management and patch remediation, considering regional differences and priorities. Develop and implement processes and procedures for the timely detection, assessment, and prioritization of vulnerabilities based on risk and potential impact. Coordinate with IT security teams to leverage vulnerability scanning tools and techniques to identify vulnerabilities in a timely manner. Establish and maintain patch management processes and workflows to ensure the efficient deployment of security patches and updates across the global IT infrastructure. Work closely with system administrators, network engineers, and software developers to schedule and execute patch deployments with minimal disruption to business operations. Monitor patch deployment progress and track remediation activities to ensure compliance with patching schedules and security policies. Provide regular status updates and reports on vulnerability patch remediation efforts to senior management and key stakeholders. Conduct post-remediation validation to verify the effectiveness of patching efforts and ensure vulnerabilities are properly addressed. Stay current on emerging threats, vulnerabilities, and best practices related to patch management and vulnerability remediation through industry sources, vendor advisories, and professional networks. Individual will play a direct role in vendor management, overseeing the scheduling and implementation of the patching activities across all platforms. Support and Drive remediation of cyber risks identified by Global Cyber Security, Corporate Audit, Technology Risk Management and Regulators. Participate in engineering and technical solutioning to strengthen controls and improve effectiveness of the Patching & Compliance Program. Participate in the continuous improvement of the existing and the development of new automation solutions to enhance effectiveness of the program. Ensure the Patching & Compliance Program satisfies all Internal & External Regulatory and Compliance standards Support Regulatory and Audit inquiries providing insight to the Patching & Compliance Program and detailed evidence when requested. Provide Information Technology risk management and compliance support to ensure effective identification, measurement, control and management of the relevant risks Identify and manage IT risk by maintaining effective internal controls and escalating as appropriate any deficiencies to management and/or applicable technology governance boards. Drive Continuous Service Improvement by looking at lesson learns and gap analysis and implement improvement plans to document, update and improve daily operation procedures Develop reports using data that is hosted in multiple sources/tools (e.g., spreadsheets, dashboards) and communicate clearly to leadership and other cyber security teams Engage with Application engineering leads and SRE/IT teams to coordinate vulnerability remediation from technical and policy compliance perspectives Track and monitor key milestones or after significant change in the environment to identify network, infrastructure, and configuration vulnerabilities Perform ad-hoc data remediation, clean-ups, and reporting using large complex data sets for high-priority security remediations What we value Bachelor's degree in computer science, information technology, or a related field. Extensive experience in IT security, vulnerability management, or a related role, with a focus on patch management and remediation. Ability to effectively coordinate and communicate between technical teams and business stakeholders with varying technical proficiencies Strong understanding of vulnerability scanning tools and techniques, such as Nessus, Qualys, or similar. Proven experience in developing and implementing patch management processes and procedures in a global enterprise environment. Excellent project management skills, with the ability to prioritize tasks, manage resources, and meet deadlines. Strong communication and interpersonal skills, with the ability to effectively collaborate with diverse teams across different regions and time zones. Experience with patch management systems and tools, such as WSUS, SCCM, or similar. Knowledge of common vulnerabilities and exposure (CVE) database and vulnerability scoring systems (e.g., CVSS). Relevant certifications, such as Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), or CompTIA Security+, are a plus. Ability to adapt to a fast-paced and dynamic environment, with a focus on continuous improvement and innovation. This role offers an exciting opportunity to lead the global vulnerability patch remediation efforts and contribute to the overall security posture of our organization. If you have a strong background in IT security and patch management, along with excellent leadership and communication skills, we encourage you to apply and join our team.
May 01, 2024
Full time
Who We are Looking For: This role will be member of the Global Infrastructure Operations Continuous Service Improvement (CSI) team as part of 24 7 365 Production Management organization. An organization that delivers highly secure, reliable, efficient infrastructure technology operations services that are focused on the needs of all State Street business. Responsible for delivering continuous improvement across various infrastructure operations towers by supporting the ITIL framework to improve processes, which ultimately improve our business. We are looking for a highly skilled and proactive individual to join our team as a Global Vulnerability Patch Remediation Lead. In this role, you will be responsible for developing and executing strategies to identify, prioritize, and remediate vulnerabilities across our global IT infrastructure. Your leadership will be instrumental in ensuring the timely and effective patching of vulnerabilities to mitigate security risks and maintain the integrity of our systems. What you will be responsible for: The right person for this role will have a strong track record of program management experience, the demonstrated ability to deliver multiple high priority projects simultaneously, the ability to drive alignment across teams with competing priorities and be a strong advocate for risk management. Job Responsibilities Lead the global vulnerability patch remediation program, overseeing the identification, prioritization, and remediation of vulnerabilities across all IT systems and platforms. Collaborate with regional IT teams and stakeholders to establish a unified approach to vulnerability management and patch remediation, considering regional differences and priorities. Develop and implement processes and procedures for the timely detection, assessment, and prioritization of vulnerabilities based on risk and potential impact. Coordinate with IT security teams to leverage vulnerability scanning tools and techniques to identify vulnerabilities in a timely manner. Establish and maintain patch management processes and workflows to ensure the efficient deployment of security patches and updates across the global IT infrastructure. Work closely with system administrators, network engineers, and software developers to schedule and execute patch deployments with minimal disruption to business operations. Monitor patch deployment progress and track remediation activities to ensure compliance with patching schedules and security policies. Provide regular status updates and reports on vulnerability patch remediation efforts to senior management and key stakeholders. Conduct post-remediation validation to verify the effectiveness of patching efforts and ensure vulnerabilities are properly addressed. Stay current on emerging threats, vulnerabilities, and best practices related to patch management and vulnerability remediation through industry sources, vendor advisories, and professional networks. Individual will play a direct role in vendor management, overseeing the scheduling and implementation of the patching activities across all platforms. Support and Drive remediation of cyber risks identified by Global Cyber Security, Corporate Audit, Technology Risk Management and Regulators. Participate in engineering and technical solutioning to strengthen controls and improve effectiveness of the Patching & Compliance Program. Participate in the continuous improvement of the existing and the development of new automation solutions to enhance effectiveness of the program. Ensure the Patching & Compliance Program satisfies all Internal & External Regulatory and Compliance standards Support Regulatory and Audit inquiries providing insight to the Patching & Compliance Program and detailed evidence when requested. Provide Information Technology risk management and compliance support to ensure effective identification, measurement, control and management of the relevant risks Identify and manage IT risk by maintaining effective internal controls and escalating as appropriate any deficiencies to management and/or applicable technology governance boards. Drive Continuous Service Improvement by looking at lesson learns and gap analysis and implement improvement plans to document, update and improve daily operation procedures Develop reports using data that is hosted in multiple sources/tools (e.g., spreadsheets, dashboards) and communicate clearly to leadership and other cyber security teams Engage with Application engineering leads and SRE/IT teams to coordinate vulnerability remediation from technical and policy compliance perspectives Track and monitor key milestones or after significant change in the environment to identify network, infrastructure, and configuration vulnerabilities Perform ad-hoc data remediation, clean-ups, and reporting using large complex data sets for high-priority security remediations What we value Bachelor's degree in computer science, information technology, or a related field. Extensive experience in IT security, vulnerability management, or a related role, with a focus on patch management and remediation. Ability to effectively coordinate and communicate between technical teams and business stakeholders with varying technical proficiencies Strong understanding of vulnerability scanning tools and techniques, such as Nessus, Qualys, or similar. Proven experience in developing and implementing patch management processes and procedures in a global enterprise environment. Excellent project management skills, with the ability to prioritize tasks, manage resources, and meet deadlines. Strong communication and interpersonal skills, with the ability to effectively collaborate with diverse teams across different regions and time zones. Experience with patch management systems and tools, such as WSUS, SCCM, or similar. Knowledge of common vulnerabilities and exposure (CVE) database and vulnerability scoring systems (e.g., CVSS). Relevant certifications, such as Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), or CompTIA Security+, are a plus. Ability to adapt to a fast-paced and dynamic environment, with a focus on continuous improvement and innovation. This role offers an exciting opportunity to lead the global vulnerability patch remediation efforts and contribute to the overall security posture of our organization. If you have a strong background in IT security and patch management, along with excellent leadership and communication skills, we encourage you to apply and join our team.
CDSClear IT Risk - Senior Java Developer ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. OUR PEOPLE: People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential. We know that real personal growth cannot be achieved by simply climbing a career ladder - which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers. ROLE PROFILE: CDSClear is responsible for clearing Credit Default Swaps on European, US & Asian Indices, Single Names and Options for the members and clients currently registered for the service with LCH. The Service is one of the fastest growing streams in the LCH business lines and is looking to build on recent successes and further increase market share through modernising and enhancing our external facing application and API by delivering powerful and scalable functionality to meet evolving market demands. ROLE SUMMARY: The role is for an experienced server-side developer in the team responsible for CDSClear's pricing, risk and analytics solutions for credit derivative products. The risk platform facilitates margin calculations for both overnight and intraday collateral calls, the pricing of Credit Index Options and the external what-if simulation of margins by Members and Clients. The platforms are built upon a Java based architecture with an underlying C++ analytics library and leverage a range of supporting technologies. We are a London based team working in our hybrid model. Key Responsibilities Java developer within CDSClear Risk Development team involved with all aspects of SDLC. Own the delivery of business requirements through to test and production release. Collaborate on key design decisions for the platform build out to meet business' goals. Potential to lead the design & development of business facing initiatives lasting 3 - 6+ months. Third line system support, including participation in out-of-hours rota. Candidate Profile / Key Skills Server-Side Java Developer from a strong technical background with Spring Boot experience. Demonstrable enterprise software engineering with an understanding of working in a secure compute and regulated environment. Aptitude for understanding requirements to changes in pricing, risk and market data stack and able to implement and test successfully. Good awareness of the design, development and SDLC considerations required for development of Financial Services market infrastructure applications. Passion for following DevOps and CI/CD processes to deliver high quality and well tested software using frameworks such as Jenkins/GitLab, Junit, Mockito, Cucumber etc. Good understanding of software architecture principles and their application. Effective communication within both the development and support teams. Ownership mindset - working with external teams e.g., DBAs, Security to progress end-to-end solutions. Keen to balance business delivery and technical improvement; will have a drive to improve quality and productivity of delivery and be able to dissect systems to incrementally deliver significant system improvements with this in mind. Knowledge of JMS and experience with ActiveMQ / IBM MQ Knowledge of modern source code management using git. Strong familiarity with Java development toolchains including Maven and IntelliJ. Team player with a desire to work in a self-directed business focused development team. Strong interpersonal skills with the ability to influence infrastructure teams to achieve delivery. Preferred Skills Some exposure to C++ on Linux. Familiarity with Credit Derivative products Familiarity with AWS Cloud services like EC2, S3, Lambda, EKS. Deployment automation using tools such as Ansible; monitoring using enterprise tools e.g. DataDog. Experience of on/off-premises cloud solutions including the defining of infrastructure as code using Terraform. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs . click apply for full job details
May 01, 2024
Full time
CDSClear IT Risk - Senior Java Developer ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. OUR PEOPLE: People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential. We know that real personal growth cannot be achieved by simply climbing a career ladder - which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers. ROLE PROFILE: CDSClear is responsible for clearing Credit Default Swaps on European, US & Asian Indices, Single Names and Options for the members and clients currently registered for the service with LCH. The Service is one of the fastest growing streams in the LCH business lines and is looking to build on recent successes and further increase market share through modernising and enhancing our external facing application and API by delivering powerful and scalable functionality to meet evolving market demands. ROLE SUMMARY: The role is for an experienced server-side developer in the team responsible for CDSClear's pricing, risk and analytics solutions for credit derivative products. The risk platform facilitates margin calculations for both overnight and intraday collateral calls, the pricing of Credit Index Options and the external what-if simulation of margins by Members and Clients. The platforms are built upon a Java based architecture with an underlying C++ analytics library and leverage a range of supporting technologies. We are a London based team working in our hybrid model. Key Responsibilities Java developer within CDSClear Risk Development team involved with all aspects of SDLC. Own the delivery of business requirements through to test and production release. Collaborate on key design decisions for the platform build out to meet business' goals. Potential to lead the design & development of business facing initiatives lasting 3 - 6+ months. Third line system support, including participation in out-of-hours rota. Candidate Profile / Key Skills Server-Side Java Developer from a strong technical background with Spring Boot experience. Demonstrable enterprise software engineering with an understanding of working in a secure compute and regulated environment. Aptitude for understanding requirements to changes in pricing, risk and market data stack and able to implement and test successfully. Good awareness of the design, development and SDLC considerations required for development of Financial Services market infrastructure applications. Passion for following DevOps and CI/CD processes to deliver high quality and well tested software using frameworks such as Jenkins/GitLab, Junit, Mockito, Cucumber etc. Good understanding of software architecture principles and their application. Effective communication within both the development and support teams. Ownership mindset - working with external teams e.g., DBAs, Security to progress end-to-end solutions. Keen to balance business delivery and technical improvement; will have a drive to improve quality and productivity of delivery and be able to dissect systems to incrementally deliver significant system improvements with this in mind. Knowledge of JMS and experience with ActiveMQ / IBM MQ Knowledge of modern source code management using git. Strong familiarity with Java development toolchains including Maven and IntelliJ. Team player with a desire to work in a self-directed business focused development team. Strong interpersonal skills with the ability to influence infrastructure teams to achieve delivery. Preferred Skills Some exposure to C++ on Linux. Familiarity with Credit Derivative products Familiarity with AWS Cloud services like EC2, S3, Lambda, EKS. Deployment automation using tools such as Ansible; monitoring using enterprise tools e.g. DataDog. Experience of on/off-premises cloud solutions including the defining of infrastructure as code using Terraform. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs . click apply for full job details
The role will require working closely with the end client to understand business goals, contribute to presales conversations and lead with the delivery of architecture roadmaps and proposals. The successful incumbent will also be involved in analysing, defining and refining architecture outputs as well as influencing the strategies and technical approach of projects. The ideal candidate will have hands-on experience of Enterprise Architecture within Aviation/Airlines and Travel, including but not limited to Capability Mapping, Application Architectures and establishing Architectural Principles. Demonstrated experience in large enterprises working alongside security, architecture and agile teams, centres of excellence, infrastructure and cross-functional operations teams is also required. The candidate should have strong experience in aligning technology strategy with business strategy and a demonstrable background in multiple architectural disciplines (i.e. Solutions/ Software/ Applications/ Infrastructure/Data architecture). Experience in multiple implementation technologies (such as Java or .Net) is also essential.
May 01, 2024
Full time
The role will require working closely with the end client to understand business goals, contribute to presales conversations and lead with the delivery of architecture roadmaps and proposals. The successful incumbent will also be involved in analysing, defining and refining architecture outputs as well as influencing the strategies and technical approach of projects. The ideal candidate will have hands-on experience of Enterprise Architecture within Aviation/Airlines and Travel, including but not limited to Capability Mapping, Application Architectures and establishing Architectural Principles. Demonstrated experience in large enterprises working alongside security, architecture and agile teams, centres of excellence, infrastructure and cross-functional operations teams is also required. The candidate should have strong experience in aligning technology strategy with business strategy and a demonstrable background in multiple architectural disciplines (i.e. Solutions/ Software/ Applications/ Infrastructure/Data architecture). Experience in multiple implementation technologies (such as Java or .Net) is also essential.
The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform. The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist. Role Overview The role is for a storage specialist/backup specialist capable of working within an established global team of engineers, responsible for both storage and backup infrastructure. In terms of responsibilities it will entail; Pure Storage & SAN networking (Cisco MDS) NetApp cDOT and 7-mode CommVault Veeam Role Responsibilities Manage day to day storage operations for products such as NetApp & Pure via follow the sun model. Manage Backup escalations for Veeam & CommVault for TP ICAP Global estate via follow the sun model. Manage SAN fabric zoning. Provide strategical & architectural design for TP ICAP Platform space including Storage & Backup platforms. Provide support to developers & application teams with regards to Storage & Backup platforms. Evaluate all storage best practices. Analyse all platform level changes and monitor impact for same and provide appropriate technical solutions to resolve all issues efficiently. Provide an efficient interface with various teams and provide appropriate technical support to all teams working on various platforms. Develop various capacity planning reports to be presented to management. Write/develop & maintain all required documentation around HLD/LLD/IDES/Runbook. Building, delivering and troubleshooting platform services and capabilities that enable speed, scale and quality, supporting the TP ICAP & Liquidnet technology platform. Work as part of a Hosting team, building on premise infrastructure, developing application services, and managing IaaS on-premise. Working as part of the Hosting team to create & deliver technical roadmaps across the Storage & Backup platforms. Proactively manage the estate efficiency and hygiene by maintaining the infrastructure to accepted engineering standards. Represent storage services to the business, risk and compliance contacts. Identify and deliver cost saving initiatives. Provide capacity reports & planning inline & to accommodate business demands/needs. Experience / Competences Essential NetApp provisioning, CIFS and NFS presentation and troubleshooting. NetApp SnapLock Compliance. NetApp cDOT upgrade planning and execution. NetApp SnapMirror functions and failover. Pure Storage provisioning, via vSphere plugin, as well as non-VMware related provisioning. Pure Storage upgrade planning and execution. SAN zoning on Cisco MDS. CommVault troubleshooting, adding and removing agents from existing plans. Desired Ansible knowledge, for configuration management of NetApp and Pure arrays. Ansible knowledge for DR/SnapMirror automation. Not The Perfect Fit? Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us. Company Statement We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. Location UK - 135 Bishopsgate - London
May 01, 2024
Full time
The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform. The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist. Role Overview The role is for a storage specialist/backup specialist capable of working within an established global team of engineers, responsible for both storage and backup infrastructure. In terms of responsibilities it will entail; Pure Storage & SAN networking (Cisco MDS) NetApp cDOT and 7-mode CommVault Veeam Role Responsibilities Manage day to day storage operations for products such as NetApp & Pure via follow the sun model. Manage Backup escalations for Veeam & CommVault for TP ICAP Global estate via follow the sun model. Manage SAN fabric zoning. Provide strategical & architectural design for TP ICAP Platform space including Storage & Backup platforms. Provide support to developers & application teams with regards to Storage & Backup platforms. Evaluate all storage best practices. Analyse all platform level changes and monitor impact for same and provide appropriate technical solutions to resolve all issues efficiently. Provide an efficient interface with various teams and provide appropriate technical support to all teams working on various platforms. Develop various capacity planning reports to be presented to management. Write/develop & maintain all required documentation around HLD/LLD/IDES/Runbook. Building, delivering and troubleshooting platform services and capabilities that enable speed, scale and quality, supporting the TP ICAP & Liquidnet technology platform. Work as part of a Hosting team, building on premise infrastructure, developing application services, and managing IaaS on-premise. Working as part of the Hosting team to create & deliver technical roadmaps across the Storage & Backup platforms. Proactively manage the estate efficiency and hygiene by maintaining the infrastructure to accepted engineering standards. Represent storage services to the business, risk and compliance contacts. Identify and deliver cost saving initiatives. Provide capacity reports & planning inline & to accommodate business demands/needs. Experience / Competences Essential NetApp provisioning, CIFS and NFS presentation and troubleshooting. NetApp SnapLock Compliance. NetApp cDOT upgrade planning and execution. NetApp SnapMirror functions and failover. Pure Storage provisioning, via vSphere plugin, as well as non-VMware related provisioning. Pure Storage upgrade planning and execution. SAN zoning on Cisco MDS. CommVault troubleshooting, adding and removing agents from existing plans. Desired Ansible knowledge, for configuration management of NetApp and Pure arrays. Ansible knowledge for DR/SnapMirror automation. Not The Perfect Fit? Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us. Company Statement We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. Location UK - 135 Bishopsgate - London
LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years! Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. Role profile: Responsible for the performance of key client accounts as defined by the Director of Client Services. As a Client Engagement Senior Associate, they will be focused on delivering best in class Client Experience to a diverse range of clients. They will develop and implement appropriate processes and procedures that reinforce effective and reliable client services and use data to find opportunities to improve client service and drive the execution of an improvement programme. To be successful in this job, you should have experience in a client facing, account management or similar role, preferably within the following areas: Regulatory/ Compliance reporting - e.g. MiFIR, EMIR and G20 Strong technical and data analysis experience. Very good working knowledge of the Reg Reporting Product Solutions. Experience of requirements management involving both internal and external project partners is important. Good knowledge of any ETL (Extract, Transform, Load) product. Due to the client facing nature of the role, excellent communication skills are critical, as is the ability to deal with a wide cross section of individuals and departments (internally and externally). You will liaise on a regular basis with client project teams and partners, primarily for the purpose of fulfilling the core software configuration functions and performing basic project management and business analysis duties. The ability to adapt and scale on demand is critical as you may be required to work on concurrent, parallel multi-stream/ multi-client project engagements. Good administrative skills are vital in order to schedule, host and document the attendance of a high number of customer meetings. Key responsibilities of the role: Support the Director of Client Services to development and implementation of the Operations & Technology strategy, translating it into actionable long-term plans for a country/entity. Support the strategy for the team and develops clear system requirements to support service delivery. Support the delivery for the achievement of operational and customer satisfaction metrics, driving client-focused initiatives where required. Support the Development and implementation of appropriate processes and procedures that underpin fast, effective, and reliable service delivery. Support the direction to the team to ensure delivery within agreed timescales. Maintains effective processes and drives continuous improvement plans. Supports & develop insights from activity reports and communicates recommendations to senior management. Experience and skills required: Financial services industry experience Understands and addresses customer needs, collaborates with and influences others Knows the business, thinks globally, and applies a commercial mind-set Uses in-depth understanding of LSEG's business model, operations, and financial position to drive growth Excellent stakeholder engagement skills and the ability to chair meetings ensuring executive and senior management decisions lead to the fulfilment of strategic objectives. Brevity, negotiation skills, diplomacy, tact and tenacity which are fundamental for being successful in this role. Good background in incident investigation and incident resolution. Exposure to/ basic business knowledge of middle/ back office financial processes, especially in the areas outlined in the role profile (section 1). Good industry/ financial knowledge; ability to communicate and understand terminology used by clients (both technical and financial terminology). Excellent communication, writing and interpersonal skills. Ability to maintain a positive attitude and calm demeanour, especially in escalated circumstances. Strong listening skills; open to input from other team members and departments. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
May 01, 2024
Full time
LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years! Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. Role profile: Responsible for the performance of key client accounts as defined by the Director of Client Services. As a Client Engagement Senior Associate, they will be focused on delivering best in class Client Experience to a diverse range of clients. They will develop and implement appropriate processes and procedures that reinforce effective and reliable client services and use data to find opportunities to improve client service and drive the execution of an improvement programme. To be successful in this job, you should have experience in a client facing, account management or similar role, preferably within the following areas: Regulatory/ Compliance reporting - e.g. MiFIR, EMIR and G20 Strong technical and data analysis experience. Very good working knowledge of the Reg Reporting Product Solutions. Experience of requirements management involving both internal and external project partners is important. Good knowledge of any ETL (Extract, Transform, Load) product. Due to the client facing nature of the role, excellent communication skills are critical, as is the ability to deal with a wide cross section of individuals and departments (internally and externally). You will liaise on a regular basis with client project teams and partners, primarily for the purpose of fulfilling the core software configuration functions and performing basic project management and business analysis duties. The ability to adapt and scale on demand is critical as you may be required to work on concurrent, parallel multi-stream/ multi-client project engagements. Good administrative skills are vital in order to schedule, host and document the attendance of a high number of customer meetings. Key responsibilities of the role: Support the Director of Client Services to development and implementation of the Operations & Technology strategy, translating it into actionable long-term plans for a country/entity. Support the strategy for the team and develops clear system requirements to support service delivery. Support the delivery for the achievement of operational and customer satisfaction metrics, driving client-focused initiatives where required. Support the Development and implementation of appropriate processes and procedures that underpin fast, effective, and reliable service delivery. Support the direction to the team to ensure delivery within agreed timescales. Maintains effective processes and drives continuous improvement plans. Supports & develop insights from activity reports and communicates recommendations to senior management. Experience and skills required: Financial services industry experience Understands and addresses customer needs, collaborates with and influences others Knows the business, thinks globally, and applies a commercial mind-set Uses in-depth understanding of LSEG's business model, operations, and financial position to drive growth Excellent stakeholder engagement skills and the ability to chair meetings ensuring executive and senior management decisions lead to the fulfilment of strategic objectives. Brevity, negotiation skills, diplomacy, tact and tenacity which are fundamental for being successful in this role. Good background in incident investigation and incident resolution. Exposure to/ basic business knowledge of middle/ back office financial processes, especially in the areas outlined in the role profile (section 1). Good industry/ financial knowledge; ability to communicate and understand terminology used by clients (both technical and financial terminology). Excellent communication, writing and interpersonal skills. Ability to maintain a positive attitude and calm demeanour, especially in escalated circumstances. Strong listening skills; open to input from other team members and departments. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
Description Position Description: The IAM Senior Engineer will be responsible for supporting the development and delivery of Privileged Account Management (PAM) solutions for our on-prem and cloud infrastructure. This is a multifaceted role that involves engineering, hands-on support, and advanced troubleshooting responsibilities as well support of project-based work for two leading PAM platforms (Hashicorp and CyberArk). Position Responsibilities: Assist in the buildout of Hashicorp Vault enterprise in a highly available environment Streamline application onboarding and migration as it relates to secrets management within Hashicorp Vault and CyberArk Work with IT teams across the company to ensure Hashicorp Vault and CyberArk are adopted consistently and effectively Build upon the Hashicorp Vault foundation by adding support for ephemeral identities and adoption of zero-trust concepts Architect and deliver PAM solutions which enhance security and compliance Provide advanced troubleshooting, participate in on-call rotation, disaster recovery tests, and develop solutions and processes to eliminate off hours support calls Develop processes, guidelines, and documentation for consumption by internal teams Assist teams in identifying, properly storing, and retrieving their credentials Provide training, guidance and mentorship for junior staff Qualifications: Hands-on PAM solution experience, SaaS/Cloud based vendors preferred Proven experience with automation, CI/CD, orchestration, and configuration management Experience with CI/CD tools such as Jenkins Experience with image lifecycle management using tools such as Packer Experience with Infrastructure as Code (IaC) using tools such as Terraform, CloudFormation, and Chef Strong analytical, problem-solving, and troubleshooting skills Proficiency in explaining concepts, use cases, and technologies in DevOps, operations, security, cloud, microservices, containers, and scheduling platforms Experience in cloud platforms (GCP preferred, but AWS or Azure accepted) Knowledge of applicable audit controls and applicability to IAM services architecture, design, and processes Proficiency in Python, Bash, Go, Perl, PowerShell, and Ruby are a plus Hands on experience with CyberArk and personal password managers are a plus Experience in working within an a Scaled Agile Framework Personal Attributes: Highly self-motivated and self-directed, with keen attention to detail Ability to interface and work with highly technical counterparts in other departments within the company to provide solutions to technical problems Ability to succinctly articulate complex technical issues to business sponsors Effective time management skills Ability to work both independently and in a team-oriented, collaborative environment Ability to articulate difficult concepts or materials to gain consensus Experience in a large, international enterprise is preferred Formal Education & Certification A Bachelor's degree in Computer Science or Information Systems or equivalent combination of education and related work experience Certification or equivalent experience in PAM enterprise platforms Company Benefits Bonus Programme Equity Programme Employee Stock Purchase Plan (ESPP) Private Medical and Dental coverage Mental Health Benefit Programme Group Pension Plan Income Protection Life Assurance Cycle To Work Gym Membership Family Leave Education Assistance - MBA/Advanced Degree/Bachelor Degree Ongoing Employee Development Training/Certification Hybrid Working # LI-RK2 CME Group: Where Futures Are Made CME Group () is the world's leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career shaping tomorrow. We invest in your success and you own it, all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we're looking for more. At CME Group, we embrace our employees' diverse experiences, cultures and skills, and work to ensure that everyone's perspectives are acknowledged and valued. As an equal opportunity employer, we recognize the importance of a diverse and inclusive workplace and consider all potential employees without regard to any protected characteristic. The Candidate Privacy Policy can be found here.
May 01, 2024
Full time
Description Position Description: The IAM Senior Engineer will be responsible for supporting the development and delivery of Privileged Account Management (PAM) solutions for our on-prem and cloud infrastructure. This is a multifaceted role that involves engineering, hands-on support, and advanced troubleshooting responsibilities as well support of project-based work for two leading PAM platforms (Hashicorp and CyberArk). Position Responsibilities: Assist in the buildout of Hashicorp Vault enterprise in a highly available environment Streamline application onboarding and migration as it relates to secrets management within Hashicorp Vault and CyberArk Work with IT teams across the company to ensure Hashicorp Vault and CyberArk are adopted consistently and effectively Build upon the Hashicorp Vault foundation by adding support for ephemeral identities and adoption of zero-trust concepts Architect and deliver PAM solutions which enhance security and compliance Provide advanced troubleshooting, participate in on-call rotation, disaster recovery tests, and develop solutions and processes to eliminate off hours support calls Develop processes, guidelines, and documentation for consumption by internal teams Assist teams in identifying, properly storing, and retrieving their credentials Provide training, guidance and mentorship for junior staff Qualifications: Hands-on PAM solution experience, SaaS/Cloud based vendors preferred Proven experience with automation, CI/CD, orchestration, and configuration management Experience with CI/CD tools such as Jenkins Experience with image lifecycle management using tools such as Packer Experience with Infrastructure as Code (IaC) using tools such as Terraform, CloudFormation, and Chef Strong analytical, problem-solving, and troubleshooting skills Proficiency in explaining concepts, use cases, and technologies in DevOps, operations, security, cloud, microservices, containers, and scheduling platforms Experience in cloud platforms (GCP preferred, but AWS or Azure accepted) Knowledge of applicable audit controls and applicability to IAM services architecture, design, and processes Proficiency in Python, Bash, Go, Perl, PowerShell, and Ruby are a plus Hands on experience with CyberArk and personal password managers are a plus Experience in working within an a Scaled Agile Framework Personal Attributes: Highly self-motivated and self-directed, with keen attention to detail Ability to interface and work with highly technical counterparts in other departments within the company to provide solutions to technical problems Ability to succinctly articulate complex technical issues to business sponsors Effective time management skills Ability to work both independently and in a team-oriented, collaborative environment Ability to articulate difficult concepts or materials to gain consensus Experience in a large, international enterprise is preferred Formal Education & Certification A Bachelor's degree in Computer Science or Information Systems or equivalent combination of education and related work experience Certification or equivalent experience in PAM enterprise platforms Company Benefits Bonus Programme Equity Programme Employee Stock Purchase Plan (ESPP) Private Medical and Dental coverage Mental Health Benefit Programme Group Pension Plan Income Protection Life Assurance Cycle To Work Gym Membership Family Leave Education Assistance - MBA/Advanced Degree/Bachelor Degree Ongoing Employee Development Training/Certification Hybrid Working # LI-RK2 CME Group: Where Futures Are Made CME Group () is the world's leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career shaping tomorrow. We invest in your success and you own it, all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we're looking for more. At CME Group, we embrace our employees' diverse experiences, cultures and skills, and work to ensure that everyone's perspectives are acknowledged and valued. As an equal opportunity employer, we recognize the importance of a diverse and inclusive workplace and consider all potential employees without regard to any protected characteristic. The Candidate Privacy Policy can be found here.
JOB DESCRIPTION Working with the Head of Talent, the Head of Talent Management will be responsible for defining the Talent Strategy for LSEG . The role will look at the end to end talent needs of the organisation, considering business priorities, current workforce capabilities and using outputs from talent processes to agree multi year talent priorities. These will be delivered by working with peers across the Talent community including Talent Acquisition, Talent Development, Leadership Development and Early Careers. To ensure the priorities are achieved the Head of Talent Management will maintain and evolve talent practices in talent assessment, 360 feedback, succession planning, executive development, and performance enablement as a minimum. They will use influence with senior stakeholders to ensure understanding and buy in to talent practices and ensure the outcomes and insights from these processes are used for targeted development of individual skills and capabilities to maintain and improve the health of the organisation. This role is a key part of the Talent Leadership Team within the People function. The role is responsible for implementing and maintaining effective programmes that support the attraction, retention, and engagement of talent across LSEG. WHAT YOU'LL BE DOING: Talent Strategy: defining the talent activities that will drive business and commercial outcomes. 360: design, review and implement a senior leader 360 approach and gather insights to guide future executive development and hiring activity. Succession Planning: Sets overall strategy for succession processes. Strengthens pipeline across company Assessments: Works with stakeholders in acquisition and development teams to build and implement assessment approaches across the organisation Learning and Leadership: Integrates assessment and talent insights development programs partnering with Head of Learning and Head of Leadership Performance Management: inputs to the design and evolution of performance management approach working with colleagues from across the People Function Assessing future potential: leads strategy to assess future potential at different levels of the organisation, implementing a robust and simple solution that is scalable for both leadership and expert talent. Collaboration: Builds effective partnerships with, ExCo, LSEG leaders, and People Function stakeholders globally to identify and define effective programmes to support the achievement of short and long-term business objectives Leadership: Lead a small expert team to deliver and continuously improve while adding to the wider Talent function as part of the leadership team. WHAT YOU'LL BRING: Extensive experience in a similar role with overall responsibility for performance and assessment in a large organisation. Financial Services experience is not a requirement. Accredited occupational psychologist Strong experience in people development, particularly at executive levels Experienced and certified in the use of performance assessment tools e.g. Hogan, Leadership Circle Experience in leading high performing teams and driving change programmes Strong communication skills, comfortable engaging and collaborating with stakeholders across functions at all levels LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
May 01, 2024
Full time
JOB DESCRIPTION Working with the Head of Talent, the Head of Talent Management will be responsible for defining the Talent Strategy for LSEG . The role will look at the end to end talent needs of the organisation, considering business priorities, current workforce capabilities and using outputs from talent processes to agree multi year talent priorities. These will be delivered by working with peers across the Talent community including Talent Acquisition, Talent Development, Leadership Development and Early Careers. To ensure the priorities are achieved the Head of Talent Management will maintain and evolve talent practices in talent assessment, 360 feedback, succession planning, executive development, and performance enablement as a minimum. They will use influence with senior stakeholders to ensure understanding and buy in to talent practices and ensure the outcomes and insights from these processes are used for targeted development of individual skills and capabilities to maintain and improve the health of the organisation. This role is a key part of the Talent Leadership Team within the People function. The role is responsible for implementing and maintaining effective programmes that support the attraction, retention, and engagement of talent across LSEG. WHAT YOU'LL BE DOING: Talent Strategy: defining the talent activities that will drive business and commercial outcomes. 360: design, review and implement a senior leader 360 approach and gather insights to guide future executive development and hiring activity. Succession Planning: Sets overall strategy for succession processes. Strengthens pipeline across company Assessments: Works with stakeholders in acquisition and development teams to build and implement assessment approaches across the organisation Learning and Leadership: Integrates assessment and talent insights development programs partnering with Head of Learning and Head of Leadership Performance Management: inputs to the design and evolution of performance management approach working with colleagues from across the People Function Assessing future potential: leads strategy to assess future potential at different levels of the organisation, implementing a robust and simple solution that is scalable for both leadership and expert talent. Collaboration: Builds effective partnerships with, ExCo, LSEG leaders, and People Function stakeholders globally to identify and define effective programmes to support the achievement of short and long-term business objectives Leadership: Lead a small expert team to deliver and continuously improve while adding to the wider Talent function as part of the leadership team. WHAT YOU'LL BRING: Extensive experience in a similar role with overall responsibility for performance and assessment in a large organisation. Financial Services experience is not a requirement. Accredited occupational psychologist Strong experience in people development, particularly at executive levels Experienced and certified in the use of performance assessment tools e.g. Hogan, Leadership Circle Experience in leading high performing teams and driving change programmes Strong communication skills, comfortable engaging and collaborating with stakeholders across functions at all levels LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.