Opportunity
We have a great opportunity for a C# .NET Software Developer to join our fantastic Power software development team based in Cambridge.
GMSL
GMSL is the market-leading provider of 24/7 energy portfolio management services and software in Europe and plays a vital role in the energy business. We have unparalleled expertise in the industry, built up over 25 years of operating in energy markets throughout Europe.
Our software is used by some of the largest energy companies in the world and is developed using our unique operations experience, giving us clear insight into our customers’ needs.
We have a fantastic team of people and have a well-developed human-centred understanding of how to develop software, so this is a great opportunity for someone who wants to join a friendly, small and highly technical team where you can have a real impact.
The role
You will be embedded as a full-stack developer in one of our small agile development teams. You will collaborate alongside the product owner, tester and other developers to develop features for PowerTrak, one of our leading software products.
Our view of agile software development is inspired by eXtreme Programming rather than Scrum. We focus more on the technical practices that enable agility, such as TDD, Pair Programming, SOLID, Simple Design etc. but we do find some of the rituals useful, such as Daily Stand-ups and Retrospectives.
The product
PowerTrak is a web application that provides comprehensive coverage of the European power markets, enabling users to schedule trades and crossborder flows from the UK down to Italy. PowerTrak is used in-house by the GMSL operations team to provide power scheduling services to a wide variety of customers including large banks, energy and trading companies. It is also licenced by customers who use it within their own operations teams.
The technology
PowerTrak uses a variety of technology, so any experience of the following would be great:
C#
.NET Core (MVC, RESTful Web APIs, dependency injection)
SQL Server, Entity Framework
HTML, CSS, jQuery
Your skills
You will be the sort of person who enjoys getting things done.
You will need to be great at thinking logically, but also laterally.
You must be able to communicate your thoughts well.
You should enjoy collaborating with others and relish solving challenging problems.
Your experience
You will have a minimum of five years development experience using C# & .NET in a commercial environment.
Experience of enterprise product development would be particulalry relevant to our business.
You will be comfortable working in an agile environment. Experience of any eXtreme Programming practices that are key to being agile, such as TDD, Pair Programming, SOLID, Simple Design would also be beneficial.
Salary
Salary will be reflective of your level of experience.
Location Cambridge – Hybrid (2-3 days a week in office)
Job type Permanent
Hours Mon-Fri, 37.5 hours per week
All our teams spend at least one day a week in the office and this role requires 2-3 days a week in office, so you need to be based within easy travel to Cambridge
Benefits
Our benefits include:
Annual bonus scheme
Company pension scheme (6% employer contribution)
25 days’ holiday
Private health care
Flexible working hours and remote working
Casual dress and a relaxed environment
Employee assistance program
Loyal service award
Cycle to Work scheme
Fresh fruit and great coffee
Free access to Cambridge University Botanic Gardens
Monthly team pub lunches
Working at GMSL
We are a small team. We have around 30 people in our software team, so even though we are a part of a company of around 100 people overall, the software team has retained a small team “startup” feel. Your colleagues will be from a wide variety of backgrounds – we encourage diversity, openness and gender equality.
We value the long-term. The success and stability that comes from 25+ years’ experience in software development means we value the long-term in terms of software development and the development of our people.
We empower teams and individuals. Teams are empowered to own their products. Individuals are empowered to make meaningful contributions at every level.
We are agile. We develop using an agile approach, which focuses on our ability to respond to change. We broadly follow XP practices, but we take a pretty pragmatic view about this. We adapt our processes to support the context, rather than follow a standard rigid process for all situations. We trust the teams who do the work to decide how best to do it.
We strive to make GMSL a great place to work. The management team are friendly, approachable and care personally about the people on their team. Managers consider the people on their team as the first priority and take our people’s personal situations into account in decision-making wherever they can.
We are flexible. Our teams typically work at least one day a week in our office in Cambridge, and the rest of the time working from home. We also have a day a month where the whole software department come in and we all go to the pub for lunch. Hours are flexible and are based on the needs of the team.
How to apply
Simply email us your CV and covering letter to recruit@gmsl.co.uk.
We will only consider people with a valid UK work permit.
GMSL have a responsibility to ensure that all employees are eligible to live and work in the UK, proof of right to work in the UK will be requested prior to employment.
Salary depends on your level of experience.
Recruitment Agencies
We are not currently accepting recruitment agency applications, we’ll be in touch if we need you to help us. Thanks for your understanding.
Mar 01, 2024
Full time
Opportunity
We have a great opportunity for a C# .NET Software Developer to join our fantastic Power software development team based in Cambridge.
GMSL
GMSL is the market-leading provider of 24/7 energy portfolio management services and software in Europe and plays a vital role in the energy business. We have unparalleled expertise in the industry, built up over 25 years of operating in energy markets throughout Europe.
Our software is used by some of the largest energy companies in the world and is developed using our unique operations experience, giving us clear insight into our customers’ needs.
We have a fantastic team of people and have a well-developed human-centred understanding of how to develop software, so this is a great opportunity for someone who wants to join a friendly, small and highly technical team where you can have a real impact.
The role
You will be embedded as a full-stack developer in one of our small agile development teams. You will collaborate alongside the product owner, tester and other developers to develop features for PowerTrak, one of our leading software products.
Our view of agile software development is inspired by eXtreme Programming rather than Scrum. We focus more on the technical practices that enable agility, such as TDD, Pair Programming, SOLID, Simple Design etc. but we do find some of the rituals useful, such as Daily Stand-ups and Retrospectives.
The product
PowerTrak is a web application that provides comprehensive coverage of the European power markets, enabling users to schedule trades and crossborder flows from the UK down to Italy. PowerTrak is used in-house by the GMSL operations team to provide power scheduling services to a wide variety of customers including large banks, energy and trading companies. It is also licenced by customers who use it within their own operations teams.
The technology
PowerTrak uses a variety of technology, so any experience of the following would be great:
C#
.NET Core (MVC, RESTful Web APIs, dependency injection)
SQL Server, Entity Framework
HTML, CSS, jQuery
Your skills
You will be the sort of person who enjoys getting things done.
You will need to be great at thinking logically, but also laterally.
You must be able to communicate your thoughts well.
You should enjoy collaborating with others and relish solving challenging problems.
Your experience
You will have a minimum of five years development experience using C# & .NET in a commercial environment.
Experience of enterprise product development would be particulalry relevant to our business.
You will be comfortable working in an agile environment. Experience of any eXtreme Programming practices that are key to being agile, such as TDD, Pair Programming, SOLID, Simple Design would also be beneficial.
Salary
Salary will be reflective of your level of experience.
Location Cambridge – Hybrid (2-3 days a week in office)
Job type Permanent
Hours Mon-Fri, 37.5 hours per week
All our teams spend at least one day a week in the office and this role requires 2-3 days a week in office, so you need to be based within easy travel to Cambridge
Benefits
Our benefits include:
Annual bonus scheme
Company pension scheme (6% employer contribution)
25 days’ holiday
Private health care
Flexible working hours and remote working
Casual dress and a relaxed environment
Employee assistance program
Loyal service award
Cycle to Work scheme
Fresh fruit and great coffee
Free access to Cambridge University Botanic Gardens
Monthly team pub lunches
Working at GMSL
We are a small team. We have around 30 people in our software team, so even though we are a part of a company of around 100 people overall, the software team has retained a small team “startup” feel. Your colleagues will be from a wide variety of backgrounds – we encourage diversity, openness and gender equality.
We value the long-term. The success and stability that comes from 25+ years’ experience in software development means we value the long-term in terms of software development and the development of our people.
We empower teams and individuals. Teams are empowered to own their products. Individuals are empowered to make meaningful contributions at every level.
We are agile. We develop using an agile approach, which focuses on our ability to respond to change. We broadly follow XP practices, but we take a pretty pragmatic view about this. We adapt our processes to support the context, rather than follow a standard rigid process for all situations. We trust the teams who do the work to decide how best to do it.
We strive to make GMSL a great place to work. The management team are friendly, approachable and care personally about the people on their team. Managers consider the people on their team as the first priority and take our people’s personal situations into account in decision-making wherever they can.
We are flexible. Our teams typically work at least one day a week in our office in Cambridge, and the rest of the time working from home. We also have a day a month where the whole software department come in and we all go to the pub for lunch. Hours are flexible and are based on the needs of the team.
How to apply
Simply email us your CV and covering letter to recruit@gmsl.co.uk.
We will only consider people with a valid UK work permit.
GMSL have a responsibility to ensure that all employees are eligible to live and work in the UK, proof of right to work in the UK will be requested prior to employment.
Salary depends on your level of experience.
Recruitment Agencies
We are not currently accepting recruitment agency applications, we’ll be in touch if we need you to help us. Thanks for your understanding.
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Jun 05, 2023
Full time
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Overview: We are looking for an ambitious and energetic Business Development Manager in order to grow our UK Business by promoting our (SaaS) products to generate sales.
Location: Remote with travel to clients locations and in person meetings (if required)
Hours: 40 Hours a week, Flexible schedule
Reporting to : Chief Operation Officer
Number of Positions: 4
This is a permanent, full-time position with a competitive salary and high OTE potential (details below)
Employer Profile:
Osmosys is a client centric IT services company that focuses on delivering innovative and tangible solutions that add value to our clients’ business. Established in 2004, Osmosys has supported a wide variety of Clients globally. As a Microsoft Gold Partner and with 125+ skilled employees, we pride ourselves on offering exceptional consultancy and customer service to ensure that we scope and design solutions that will add tangible benefits to our clients’ business both in the short and long-term.
Working with our Business Partners, we have expanded into new countries and regions around the world, delivering solutions for a variety of real world and business challenges.
We are now looking to expand our presence in the UK and are looking for a Sales and Business Development professional to join our team.
Job Purpose:
With a chance to join a company experiencing Phenomenal Growth and Success, the BDM will focus on selling our software solutions and ensure prospects are aware of the USPs, added value and benefits of choosing Osmosys.
The focus will be to sell our mobile/SaaS-based product, www.incidentreporter365.com and it’s variants across various industries, including, but not limited to, warehouses, packaging, food, property management, recycling, manufacturing, social care in the UK market.
Key Responsibilities:
Responsible for the end-to-end sales process, from prospecting and giving demonstrations to negotiating and closing with a focus on, but not limited to:
This is a new business hunting role. There are no account management duties for this role
Helping to progress deals through the sales pipeline to closure
Setting up and running sales campaigns to target prospects
Working with marketing to create or update relevant content assets as needed
Keeping records of subscriptions to help with billing, invoicing and renewals
Researching specific target markets, verticals and companies to identify prospects
Achieving goals and revenue targets, with the vision to see growth opportunities
Limited travel to meet prospects, although mainly video calling in the current environment
Work with offering managers to expand the brand/product into new markets
Form strong relationships with key customers, and Identify areas of growth for SaaS and assigned products sets
Prepare and promote sales briefings and presentations for SaaS and assigned products
Attending conferences, meetings, and industry events to showcase our products
Support NPI launches relevant to our product offerings
Maintain a close and regular view of market conditions for the brand/product
Any other reasonable duties that may be required.
Essential Candidate Requirements:
Experience in product selling, marketing, or related fields
Strong selling skills with a high level of personal belief and passion
Good planning, organizational and problem-solving skills
Ability to work under pressure and against tight timelines
Ability to flourish with minimal guidance, be proactive and handle uncertainties
Ability to leverage digital marketing channels to increase product awareness
Timely production of regular and ad hoc sales reports, keeping up to date with market changes, developments, new products and competitor awareness
Completion of customer activities and the updating of sales pipeline using the Osmosys CRM system
Experience of and gravitas consistent with selling to decision makers
Experience and knowledge in working with software solutions, added value services, managed services with a consultative approach
Must be highly organised and able to manage multiple projects at once
Candidate must have strong presentation and writing skills in addition to ideally having technical knowledge
Must have knowledge of Microsoft Word, Excel, and PowerPoint, CRM systems and Sales order processes
Able to build relationships, understand client needs and provide a solution
Can provide a detailed overview of targets hit, achievements, KPIs and breakdown of responsibilities
Desired Skills, Experience & Qualifications:
Business development experience with remote working capabilities
A degree in a relevant field is preferred but not essential
The ability to work in a fast-paced environment where flexibility is essential
Enjoys taking the initiative while seeking advice and support where appropriate
Must be a self-starter, with a genuine drive to achieve/exceed targets and expectations
Actively seeks out continuous self-development, broadening knowledge and experience
Experience within Health and Safety and/or Manufacturing environments is an added bonus
We Offer:
We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
A culture that fosters inclusion, diversity and innovation
Company Laptop and Phone
If this is your dream role, then we'd love to hear from you.
Compensation Structure:
This role comes with a competitive basic annual salary in the range of £ 32000 – £ 45000 (depending on experience).
Additional pay: Attractive, uncapped commission structure designed to deliver on-target earnings (OTE)
Bonus scheme
Commission pay (uncapped)
Performance bonus
Yearly bonus
Commission details will be shared during the interview process
Benefits:
Other benefits include:
Four weeks' annual leave (plus bank holidays)
Company pension
Flexible schedule
Referral programme
.
May 09, 2022
Full time
Overview: We are looking for an ambitious and energetic Business Development Manager in order to grow our UK Business by promoting our (SaaS) products to generate sales.
Location: Remote with travel to clients locations and in person meetings (if required)
Hours: 40 Hours a week, Flexible schedule
Reporting to : Chief Operation Officer
Number of Positions: 4
This is a permanent, full-time position with a competitive salary and high OTE potential (details below)
Employer Profile:
Osmosys is a client centric IT services company that focuses on delivering innovative and tangible solutions that add value to our clients’ business. Established in 2004, Osmosys has supported a wide variety of Clients globally. As a Microsoft Gold Partner and with 125+ skilled employees, we pride ourselves on offering exceptional consultancy and customer service to ensure that we scope and design solutions that will add tangible benefits to our clients’ business both in the short and long-term.
Working with our Business Partners, we have expanded into new countries and regions around the world, delivering solutions for a variety of real world and business challenges.
We are now looking to expand our presence in the UK and are looking for a Sales and Business Development professional to join our team.
Job Purpose:
With a chance to join a company experiencing Phenomenal Growth and Success, the BDM will focus on selling our software solutions and ensure prospects are aware of the USPs, added value and benefits of choosing Osmosys.
The focus will be to sell our mobile/SaaS-based product, www.incidentreporter365.com and it’s variants across various industries, including, but not limited to, warehouses, packaging, food, property management, recycling, manufacturing, social care in the UK market.
Key Responsibilities:
Responsible for the end-to-end sales process, from prospecting and giving demonstrations to negotiating and closing with a focus on, but not limited to:
This is a new business hunting role. There are no account management duties for this role
Helping to progress deals through the sales pipeline to closure
Setting up and running sales campaigns to target prospects
Working with marketing to create or update relevant content assets as needed
Keeping records of subscriptions to help with billing, invoicing and renewals
Researching specific target markets, verticals and companies to identify prospects
Achieving goals and revenue targets, with the vision to see growth opportunities
Limited travel to meet prospects, although mainly video calling in the current environment
Work with offering managers to expand the brand/product into new markets
Form strong relationships with key customers, and Identify areas of growth for SaaS and assigned products sets
Prepare and promote sales briefings and presentations for SaaS and assigned products
Attending conferences, meetings, and industry events to showcase our products
Support NPI launches relevant to our product offerings
Maintain a close and regular view of market conditions for the brand/product
Any other reasonable duties that may be required.
Essential Candidate Requirements:
Experience in product selling, marketing, or related fields
Strong selling skills with a high level of personal belief and passion
Good planning, organizational and problem-solving skills
Ability to work under pressure and against tight timelines
Ability to flourish with minimal guidance, be proactive and handle uncertainties
Ability to leverage digital marketing channels to increase product awareness
Timely production of regular and ad hoc sales reports, keeping up to date with market changes, developments, new products and competitor awareness
Completion of customer activities and the updating of sales pipeline using the Osmosys CRM system
Experience of and gravitas consistent with selling to decision makers
Experience and knowledge in working with software solutions, added value services, managed services with a consultative approach
Must be highly organised and able to manage multiple projects at once
Candidate must have strong presentation and writing skills in addition to ideally having technical knowledge
Must have knowledge of Microsoft Word, Excel, and PowerPoint, CRM systems and Sales order processes
Able to build relationships, understand client needs and provide a solution
Can provide a detailed overview of targets hit, achievements, KPIs and breakdown of responsibilities
Desired Skills, Experience & Qualifications:
Business development experience with remote working capabilities
A degree in a relevant field is preferred but not essential
The ability to work in a fast-paced environment where flexibility is essential
Enjoys taking the initiative while seeking advice and support where appropriate
Must be a self-starter, with a genuine drive to achieve/exceed targets and expectations
Actively seeks out continuous self-development, broadening knowledge and experience
Experience within Health and Safety and/or Manufacturing environments is an added bonus
We Offer:
We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
A culture that fosters inclusion, diversity and innovation
Company Laptop and Phone
If this is your dream role, then we'd love to hear from you.
Compensation Structure:
This role comes with a competitive basic annual salary in the range of £ 32000 – £ 45000 (depending on experience).
Additional pay: Attractive, uncapped commission structure designed to deliver on-target earnings (OTE)
Bonus scheme
Commission pay (uncapped)
Performance bonus
Yearly bonus
Commission details will be shared during the interview process
Benefits:
Other benefits include:
Four weeks' annual leave (plus bank holidays)
Company pension
Flexible schedule
Referral programme
.
Job Details: 3rd Line Support Engineer Salary: Up to £45,000 depending on experience Job Type: Full Time (37.5 hours per week) Full Job Description We are a successful company dedicated to providing top-notch IT support and solutions to businesses across the Liverpool city region. Joining our team offers the chance to be part of a growing firm, providing excellent career development opportunities, and contributing to the business's evolution. We are seeking a highly motivated and skilled team player with experience in a third-line role, preferably within an MSP environment. The ideal candidate will assist in enhancing the support team's technical knowledge, communicating effectively with both customers and account managers, and demonstrating a passion for IT and exceptional customer service. This role entails providing senior-level IT infrastructure and systems engineering support, design, and implementation to clients of a Managed Services Provider and Consultancy. It serves as the final escalation point for IT issues, requiring exceptional technical expertise, occasional after-hours work, on-call support, and site visits. Strong communication skills are crucial for direct interaction with non-technical staff. Responsibilities: Providing 3rd line technical support for hardware and software issues. Acting as a technical leader for support issues, training and advising team members to enhance their skills. Offering technical support and engineering for networking infrastructure, contributing to WAN, LAN, and Cloud design, implementation, and security. Taking ownership of assigned incidents and managing them to resolution. Delivering exceptional customer service and demonstrating a willingness to exceed customer expectations. Utilizing a 'hands-on' problem-solving approach and effectively managing workloads. Required Skills: 5+ years of demonstrable experience in IT support services or consultancy Experience in installation and configuration of systems Proficiency in Microsoft Server technologies such as MS Server (2016,2019, 2022), Active Directory Services, Group Policy, Windows Terminal Services, PowerShell, etc. Advanced Exchange (2016, 2019) installation, configuration, and troubleshooting Virtualization configuration and troubleshooting (HyperV/VMware) Firewall troubleshooting across mainstream products Network Management skills including TCP/IP, L3 routing, VLAN management, and LAN/WAN SQL Server troubleshooting experience General hardware/software troubleshooting and problem-solving skills Disaster Recovery, Replication, and Recovery knowledge Anti-virus technologies expertise (Eset, Bitdefender) Willingness to attain Microsoft accreditations Desirable Skills: Microsoft 365 - Azure, SharePoint, OneDrive, Exchange & Intune/Endpoint Manager proficiency Scripting and task automation using tools like PowerShell Relevant Microsoft certifications in Networking/Desktop/Servers Advanced level experience with VoIP systems (CTX) - troubleshooting and administration Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. Connexa Technology is acting as an Employment Agency in relation to this vacancy.
Apr 30, 2024
Full time
Job Details: 3rd Line Support Engineer Salary: Up to £45,000 depending on experience Job Type: Full Time (37.5 hours per week) Full Job Description We are a successful company dedicated to providing top-notch IT support and solutions to businesses across the Liverpool city region. Joining our team offers the chance to be part of a growing firm, providing excellent career development opportunities, and contributing to the business's evolution. We are seeking a highly motivated and skilled team player with experience in a third-line role, preferably within an MSP environment. The ideal candidate will assist in enhancing the support team's technical knowledge, communicating effectively with both customers and account managers, and demonstrating a passion for IT and exceptional customer service. This role entails providing senior-level IT infrastructure and systems engineering support, design, and implementation to clients of a Managed Services Provider and Consultancy. It serves as the final escalation point for IT issues, requiring exceptional technical expertise, occasional after-hours work, on-call support, and site visits. Strong communication skills are crucial for direct interaction with non-technical staff. Responsibilities: Providing 3rd line technical support for hardware and software issues. Acting as a technical leader for support issues, training and advising team members to enhance their skills. Offering technical support and engineering for networking infrastructure, contributing to WAN, LAN, and Cloud design, implementation, and security. Taking ownership of assigned incidents and managing them to resolution. Delivering exceptional customer service and demonstrating a willingness to exceed customer expectations. Utilizing a 'hands-on' problem-solving approach and effectively managing workloads. Required Skills: 5+ years of demonstrable experience in IT support services or consultancy Experience in installation and configuration of systems Proficiency in Microsoft Server technologies such as MS Server (2016,2019, 2022), Active Directory Services, Group Policy, Windows Terminal Services, PowerShell, etc. Advanced Exchange (2016, 2019) installation, configuration, and troubleshooting Virtualization configuration and troubleshooting (HyperV/VMware) Firewall troubleshooting across mainstream products Network Management skills including TCP/IP, L3 routing, VLAN management, and LAN/WAN SQL Server troubleshooting experience General hardware/software troubleshooting and problem-solving skills Disaster Recovery, Replication, and Recovery knowledge Anti-virus technologies expertise (Eset, Bitdefender) Willingness to attain Microsoft accreditations Desirable Skills: Microsoft 365 - Azure, SharePoint, OneDrive, Exchange & Intune/Endpoint Manager proficiency Scripting and task automation using tools like PowerShell Relevant Microsoft certifications in Networking/Desktop/Servers Advanced level experience with VoIP systems (CTX) - troubleshooting and administration Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. Connexa Technology is acting as an Employment Agency in relation to this vacancy.
Technical Customer Success / Software Training / Onboarding - Worlds biggest Brands My client is a leading provider of Software to the B2C sector - working with the worlds biggest brands . What you'll be doing The Consumer Packaged Goods group is made up of a technical support, client services, and highly motivated sales team, driven to deliver a robust and practical solution that adds value to their clients. Within CPG Client Services specifically, they work with global clients to optimise territories for their field sales teams as well as ensuring their routes and visit schedules are as efficient as possible to reduce costs and mitigate impact on the environment. The ideal candidate would be expected to be a trusted client advisor delivering client projects, bespoke software training and providing technical support. You will be trained on my clients GIS tool, optimisation algorithms and spatial databases to deliver field sales team headcount analysis, territory, and route optimisation solutions. The role will be challenging while, importantly, working in a supportive environment. Some of the specific responsibilities of the role include: Undertaking an analytical role delivering territory and route optimisation projects to meet client needs using GIS software Addressing clients' software and consultative support issues Creating support/training materials including presentations, videos, and guides Working closely with the Account Manager to manage client relationships Helping with the design and delivery of bespoke client software training Writing software development tickets based on own use or client feedback and testing functionality Contributing to innovation through team and company-wide 'labs' and regular team creative thinking sessions Who you are (ideally): Educated to at least degree level. The ability to confidently communicate technical information to non-technical people 2 - 5 years of experience managing clients and working with software Client oriented mindset
Apr 30, 2024
Full time
Technical Customer Success / Software Training / Onboarding - Worlds biggest Brands My client is a leading provider of Software to the B2C sector - working with the worlds biggest brands . What you'll be doing The Consumer Packaged Goods group is made up of a technical support, client services, and highly motivated sales team, driven to deliver a robust and practical solution that adds value to their clients. Within CPG Client Services specifically, they work with global clients to optimise territories for their field sales teams as well as ensuring their routes and visit schedules are as efficient as possible to reduce costs and mitigate impact on the environment. The ideal candidate would be expected to be a trusted client advisor delivering client projects, bespoke software training and providing technical support. You will be trained on my clients GIS tool, optimisation algorithms and spatial databases to deliver field sales team headcount analysis, territory, and route optimisation solutions. The role will be challenging while, importantly, working in a supportive environment. Some of the specific responsibilities of the role include: Undertaking an analytical role delivering territory and route optimisation projects to meet client needs using GIS software Addressing clients' software and consultative support issues Creating support/training materials including presentations, videos, and guides Working closely with the Account Manager to manage client relationships Helping with the design and delivery of bespoke client software training Writing software development tickets based on own use or client feedback and testing functionality Contributing to innovation through team and company-wide 'labs' and regular team creative thinking sessions Who you are (ideally): Educated to at least degree level. The ability to confidently communicate technical information to non-technical people 2 - 5 years of experience managing clients and working with software Client oriented mindset
Role overview ID: Entity: Vistry Services Region: Vistry Services Department: Group Facilities Contract Type: Fixed Term Contract - Full Time Job Location: Brentwood, Essex Date Posted: 07.02.2024 We have a fantastic opportunity for a Facilities Asset Manager to join our team within Vsitry Services, at our office in Brentwood. As our Facilities Asset Manager you will act on behalf of the Group to manage all commercial property events, such as rent reviews, lease renewals, and dilapidations claims. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Proven experience as a commercial property manager or similar role. Excellent communication and negotiation skills. Strong organizational and analytical skills. Ability to work independently and as part of a team. Knowledge of lease accounting and insurance requirements. Familiarity with commercial real estate laws and regulations. Proficiency in Microsoft Office Suite and property management software. More about the Facilities Asset Manager role Provide reports and recommendations well in advance, based on critical lease dates across the portfolio. Responsible for managing any sublet/assignments of leases, working with appointed agents where necessary. Examine lease reports and maintain a database highlighting any key dates. Work with key stakeholders within the business to provide important information relating to insurance requirements/reinstatement values and information required by the finance reporting teams. Manage the search for any new properties ensuring the requirements requested by the business are met. Review service charge budgets across the group, ensuring associated costs are fair and reasonable. Oversee business rates reviews for all offices, ensuring maximising opportunities to secure best value and optimise potential for associated discounts, e.g., empty rate relief. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Apr 30, 2024
Full time
Role overview ID: Entity: Vistry Services Region: Vistry Services Department: Group Facilities Contract Type: Fixed Term Contract - Full Time Job Location: Brentwood, Essex Date Posted: 07.02.2024 We have a fantastic opportunity for a Facilities Asset Manager to join our team within Vsitry Services, at our office in Brentwood. As our Facilities Asset Manager you will act on behalf of the Group to manage all commercial property events, such as rent reviews, lease renewals, and dilapidations claims. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Proven experience as a commercial property manager or similar role. Excellent communication and negotiation skills. Strong organizational and analytical skills. Ability to work independently and as part of a team. Knowledge of lease accounting and insurance requirements. Familiarity with commercial real estate laws and regulations. Proficiency in Microsoft Office Suite and property management software. More about the Facilities Asset Manager role Provide reports and recommendations well in advance, based on critical lease dates across the portfolio. Responsible for managing any sublet/assignments of leases, working with appointed agents where necessary. Examine lease reports and maintain a database highlighting any key dates. Work with key stakeholders within the business to provide important information relating to insurance requirements/reinstatement values and information required by the finance reporting teams. Manage the search for any new properties ensuring the requirements requested by the business are met. Review service charge budgets across the group, ensuring associated costs are fair and reasonable. Oversee business rates reviews for all offices, ensuring maximising opportunities to secure best value and optimise potential for associated discounts, e.g., empty rate relief. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Overview The Sustainable Rail Analyst will play a crucial part in the future success of RSSB's Sustainable Development team and the progress of Sustainable Rail Blueprint delivery. The Sustainable Rail Blueprint identifies the need for a Data Framework as a common solution for sustainability in rail - A data framework is needed to measure, collate, and report progress against sustainable rail goals - this role will be central to delivering this common solution. In this role, you will work across the sustainable rail workstreams, applying your analytical skills to ensure robust and efficient data collection and reporting. You will work to generate insights from data and support sustainability improvement across the GB rail industry. Through this you will help develop RSSB's sustainability data and reporting services and track delivery of the Sustainable Rail Blueprint. You will also work closely with RSSB's Information Management and Technology (IM&T) team to shape data tools and systems and ensure alignment with the company's overall data strategy. Responsibilities Monitor and review the quality of sustainability data and establish processes to support improved data accuracy. Engage with industry members, DfT and the ORR to understand their sustainability data challenges and provide them with information and support to make improvements. Assist in the development of improved tools, systems and processes to ensure rail sustainability data is collated consistently and efficiently. Monitor to highlight industry-wide sustainability trends to help decision makers understand sustainability performance and prioritise issues. Identify actionable sustainability data insights through in-depth data analysis and evaluating evidence from various sources. Produce engaging dashboards, reports and presentations on sustainability performance for a range of industry groups and stakeholders. Maintain an understanding of wider corporate, international ESG (environmental, social, governance) reporting requirements and identify opportunities for alignment. Work with sustainable rail technical leads to inform their workstreams, tools and services. Ensure RSSB's sustainable rail data programme is aligned and complimentary to RSSB's wider data programme and industry-wide data initiatives. Assist in integrating data requirements across industry performance mechanisms, such as contracts, regulatory regimes and national transport statistics. Qualifications Essential: Analytical skills built on: Technical foundations, as might be gained through a degree in mathematics, science, engineering or a related discipline or through the equivalent experience Experience of applying analysis/data science skills to real-world problems An inquisitive mind and an ability to quickly understand complex information, apply analytical thinking and problem-solving skills Experience in ESG data analysis or corporate sustainability reporting and a wider knowledge and passion for sustainability. Communicates effectively, sharing thoughts and ideas through methods appropriate to the audience. Adapts and responds effectively when embracing new opportunities, change and in navigating uncertainty. Actively contributes as part of a team and works towards achieving team goals and outcomes. Takes responsibility and demonstrates accountability in completing tasks and achieving objectives, actively seeking to resolve problems and identify opportunities. Committed to customer service and placing customer satisfaction at the hear of our success to ensure we deliver against our shared goals. Builds effective professional relationships with stakeholders, understanding their unique goals and motivations, gaining credibility and effectively influencing to achieve desired outcomes. Fluency in Microsoft Office apps Desirable: Experience and/or knowledge of sustainable development issues and responses within the railway industry. Membership of IEMA (Institute of Environmental Managers and Assessors) or other relevant professional body. A working knowledge of GHG assessment, policies and mitigation (e.g. PAS2080, GHG protocol, SBTi). We are committed to investing in our staff and offer formal and informal learning opportunities for development . We value diversity and equal opportunities in employment and are committed to creating a workplace which is inclusive to everyone. As a member of the Disability Confident Scheme , we encourage candidates with disabilities who meet the minimum criteria, to apply for our jobs. If you have applied under the Disability Confident Scheme, please let us know in advance by emailing Find out more about Diversity and Inclusion at RSSB: Rail Safety and Standards Board Careers - VERCIDA If you require any reasonable adjustments with respect to our selection process including information in an alternative format, please contact us at We understand the importance of work-life balance and we offer our staff the flexibility to work within our core hours and the option to vary their location between both the office and home. If you are looking for further flexibility, speak to us at interview stage so that we can consider your request. We value our staff and we offer a competitive benefits package to ensure our staff can achieve their best throughout their journey with us. This includes 30 days annual leave (plus bank holidays); a holiday buy and sell scheme; private medical and dental cover; a season ticket loan and travel subsidy; access to a cycle to work scheme; volunteer leave; a performance related bonus and pension.
Apr 30, 2024
Full time
Overview The Sustainable Rail Analyst will play a crucial part in the future success of RSSB's Sustainable Development team and the progress of Sustainable Rail Blueprint delivery. The Sustainable Rail Blueprint identifies the need for a Data Framework as a common solution for sustainability in rail - A data framework is needed to measure, collate, and report progress against sustainable rail goals - this role will be central to delivering this common solution. In this role, you will work across the sustainable rail workstreams, applying your analytical skills to ensure robust and efficient data collection and reporting. You will work to generate insights from data and support sustainability improvement across the GB rail industry. Through this you will help develop RSSB's sustainability data and reporting services and track delivery of the Sustainable Rail Blueprint. You will also work closely with RSSB's Information Management and Technology (IM&T) team to shape data tools and systems and ensure alignment with the company's overall data strategy. Responsibilities Monitor and review the quality of sustainability data and establish processes to support improved data accuracy. Engage with industry members, DfT and the ORR to understand their sustainability data challenges and provide them with information and support to make improvements. Assist in the development of improved tools, systems and processes to ensure rail sustainability data is collated consistently and efficiently. Monitor to highlight industry-wide sustainability trends to help decision makers understand sustainability performance and prioritise issues. Identify actionable sustainability data insights through in-depth data analysis and evaluating evidence from various sources. Produce engaging dashboards, reports and presentations on sustainability performance for a range of industry groups and stakeholders. Maintain an understanding of wider corporate, international ESG (environmental, social, governance) reporting requirements and identify opportunities for alignment. Work with sustainable rail technical leads to inform their workstreams, tools and services. Ensure RSSB's sustainable rail data programme is aligned and complimentary to RSSB's wider data programme and industry-wide data initiatives. Assist in integrating data requirements across industry performance mechanisms, such as contracts, regulatory regimes and national transport statistics. Qualifications Essential: Analytical skills built on: Technical foundations, as might be gained through a degree in mathematics, science, engineering or a related discipline or through the equivalent experience Experience of applying analysis/data science skills to real-world problems An inquisitive mind and an ability to quickly understand complex information, apply analytical thinking and problem-solving skills Experience in ESG data analysis or corporate sustainability reporting and a wider knowledge and passion for sustainability. Communicates effectively, sharing thoughts and ideas through methods appropriate to the audience. Adapts and responds effectively when embracing new opportunities, change and in navigating uncertainty. Actively contributes as part of a team and works towards achieving team goals and outcomes. Takes responsibility and demonstrates accountability in completing tasks and achieving objectives, actively seeking to resolve problems and identify opportunities. Committed to customer service and placing customer satisfaction at the hear of our success to ensure we deliver against our shared goals. Builds effective professional relationships with stakeholders, understanding their unique goals and motivations, gaining credibility and effectively influencing to achieve desired outcomes. Fluency in Microsoft Office apps Desirable: Experience and/or knowledge of sustainable development issues and responses within the railway industry. Membership of IEMA (Institute of Environmental Managers and Assessors) or other relevant professional body. A working knowledge of GHG assessment, policies and mitigation (e.g. PAS2080, GHG protocol, SBTi). We are committed to investing in our staff and offer formal and informal learning opportunities for development . We value diversity and equal opportunities in employment and are committed to creating a workplace which is inclusive to everyone. As a member of the Disability Confident Scheme , we encourage candidates with disabilities who meet the minimum criteria, to apply for our jobs. If you have applied under the Disability Confident Scheme, please let us know in advance by emailing Find out more about Diversity and Inclusion at RSSB: Rail Safety and Standards Board Careers - VERCIDA If you require any reasonable adjustments with respect to our selection process including information in an alternative format, please contact us at We understand the importance of work-life balance and we offer our staff the flexibility to work within our core hours and the option to vary their location between both the office and home. If you are looking for further flexibility, speak to us at interview stage so that we can consider your request. We value our staff and we offer a competitive benefits package to ensure our staff can achieve their best throughout their journey with us. This includes 30 days annual leave (plus bank holidays); a holiday buy and sell scheme; private medical and dental cover; a season ticket loan and travel subsidy; access to a cycle to work scheme; volunteer leave; a performance related bonus and pension.
Role: Service Desk Engineer Salary range: £DOE Hours: 35 hours per week Location: London What will you be doing as a Service Desk Engineer? Contributing to the provision of Information Systems (IS) solutions and services aligned with functional business objectives, IS best practices, and established professional standards. Collaborating efficiently with other teams and departments to ensure the effective delivery of services and business solutions. Supporting the Service Desk team in the maintenance, enhancement, and user support of current IT systems, with a particular emphasis on users' desktop environments. Aiding the Service Desk team in the configuration and rollout of new IT systems. Documenting all activities performed on the helpdesk system. Responsibilities as a Service Desk Engineer? Installing and configuring hardware, operating systems, and applications as instructed. Assisting in the utilization and maintenance of corporate security systems. Assisting in routine backups and maintaining backup records. Providing support for service desk level 1 & 2 inquiries. Establishing accounts and configuring hardware for new employees. Creating directories, files, and permissions based on NTFS permissions/SharePoint Sites. Addressing issues related to Azure Virtual Desktop. Offering assistance for the Microsoft 365 suite. Troubleshooting and offering basic user support for Azure Virtual Machine environments. Developing and deploying configurations using Intune. Managing patch updates for workstations, both internal and remote. Ensuring all changes to computer inventory are recorded in the asset management system. Meeting SLA targets for the Service Desk, including Incident, Problem & Change Management. Managing, updating, and supporting mobile devices through Mobile Device Management (MDM). Managing, updating, and supporting Apple devices. Collaborating with users and appropriate internal and external resources to identify potential enhancements to existing applications. Planning for and contributing to supervision and performance appraisal meetings. Actively participating in regular department and team meetings, contributing to strategic discussions and decisions beneficial to IT operations. Managing assets, licenses, and software. Ensuring compliance and security measures are upheld. Facilitating product procurement processes. Essential skills and experience Well-versed and experienced in various IT domains, encompassing Windows 10, Office 365, Server 2019, and Exchange Online. Additional familiarity with web development or SQL would be advantageous. Previous exposure to managing Azure Active Directory, Group Policy, and SharePoint Permissions. Knowledgeable about the latest versions of MS Office, productivity software, web browsers, web applications, and groupware. Providing end-user support for OneDrive and SharePoint. Previous involvement in VPN administration and supporting remote office setups. Capable of thriving in high-pressure environments and collaborating effectively within small teams. Demonstrating outstanding customer service capabilities. Proficient in organizing and planning tasks to meet designated deadlines. Openness to travel across the UK and accommodate unsocial hours, including evenings and weekends. Possessing experience in service desk operations. Familiarity with Mobile Device Management software, including configuration, setup, and deployment of mobile devices. Proficiency in building workstations utilizing EndPoint Manager/Intune. Providing end-user support for iMac and MacBook devices. Benefits Home-based working with flexible hours. 25 days holiday - plus additional 3 days at Christmas (and bank holidays). Pension (5.5% employer contribution). Annual performance-based salary increases. Employee Assistance & Wellbeing Programmes. Services advertised by Gold Group are those of an Agency and/or an Employment Business.We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Apr 30, 2024
Full time
Role: Service Desk Engineer Salary range: £DOE Hours: 35 hours per week Location: London What will you be doing as a Service Desk Engineer? Contributing to the provision of Information Systems (IS) solutions and services aligned with functional business objectives, IS best practices, and established professional standards. Collaborating efficiently with other teams and departments to ensure the effective delivery of services and business solutions. Supporting the Service Desk team in the maintenance, enhancement, and user support of current IT systems, with a particular emphasis on users' desktop environments. Aiding the Service Desk team in the configuration and rollout of new IT systems. Documenting all activities performed on the helpdesk system. Responsibilities as a Service Desk Engineer? Installing and configuring hardware, operating systems, and applications as instructed. Assisting in the utilization and maintenance of corporate security systems. Assisting in routine backups and maintaining backup records. Providing support for service desk level 1 & 2 inquiries. Establishing accounts and configuring hardware for new employees. Creating directories, files, and permissions based on NTFS permissions/SharePoint Sites. Addressing issues related to Azure Virtual Desktop. Offering assistance for the Microsoft 365 suite. Troubleshooting and offering basic user support for Azure Virtual Machine environments. Developing and deploying configurations using Intune. Managing patch updates for workstations, both internal and remote. Ensuring all changes to computer inventory are recorded in the asset management system. Meeting SLA targets for the Service Desk, including Incident, Problem & Change Management. Managing, updating, and supporting mobile devices through Mobile Device Management (MDM). Managing, updating, and supporting Apple devices. Collaborating with users and appropriate internal and external resources to identify potential enhancements to existing applications. Planning for and contributing to supervision and performance appraisal meetings. Actively participating in regular department and team meetings, contributing to strategic discussions and decisions beneficial to IT operations. Managing assets, licenses, and software. Ensuring compliance and security measures are upheld. Facilitating product procurement processes. Essential skills and experience Well-versed and experienced in various IT domains, encompassing Windows 10, Office 365, Server 2019, and Exchange Online. Additional familiarity with web development or SQL would be advantageous. Previous exposure to managing Azure Active Directory, Group Policy, and SharePoint Permissions. Knowledgeable about the latest versions of MS Office, productivity software, web browsers, web applications, and groupware. Providing end-user support for OneDrive and SharePoint. Previous involvement in VPN administration and supporting remote office setups. Capable of thriving in high-pressure environments and collaborating effectively within small teams. Demonstrating outstanding customer service capabilities. Proficient in organizing and planning tasks to meet designated deadlines. Openness to travel across the UK and accommodate unsocial hours, including evenings and weekends. Possessing experience in service desk operations. Familiarity with Mobile Device Management software, including configuration, setup, and deployment of mobile devices. Proficiency in building workstations utilizing EndPoint Manager/Intune. Providing end-user support for iMac and MacBook devices. Benefits Home-based working with flexible hours. 25 days holiday - plus additional 3 days at Christmas (and bank holidays). Pension (5.5% employer contribution). Annual performance-based salary increases. Employee Assistance & Wellbeing Programmes. Services advertised by Gold Group are those of an Agency and/or an Employment Business.We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
IT Service Desk - 2nd Line Support AnalystReports To: 2nd Line Team LeaderLocation: Wilmslow/RemoteHours of Work: Mon-Fri 8 am-6 pm (Rota shifts)Salary: £28000 per annum The RoleThe IT Service Desk is the single point of contact for all IT services, requests, and incidents. The IT Service Desk is a busy, dynamic, fast-paced team, servicing multiple individual businesses and over 1500 colleagues. In the role of 2nd Line Support Analyst, you will be responsible for interpreting escalated user problems and identifying solutions. The role of the IT Support team is to ensure that our colleagues have the technology they need to do their roles to achieve our business objectives. We are looking for customer-focused people to join our IT department to support our colleagues both hands-on in the office and remotely across the UK. This role would suit someone looking for their next role in IT having at least 1 year's experience in a similar role preferably with ITIL and Microsoft certifications. DutiesInclude but not limited to: Performance and capacity monitoring of systems and environments ISO27001 compliance monitoring and proactive/reactive management of issues Resolution of escalated colleague service requests or incidents as assigned within SLA Supporting 1st Line Support / Service Desk in busy periods Set up new hardware such as PCs, Laptops, iPhones and iPads. General end-user compute support tasks Liaising with 3rd party Suppliers Escalating calls where necessary to 3rd-line support Create and manage user accounts and licences in M365, Local Active Directory and Azure Active Directory. You will be required to travel to other offices as and when required. Skills Customer focussed and personal drive to deliver the best solutions Enthusiastic to deliver the best customer service putting your colleagues at the heart of everything you do Good communicator on the telephone, through email, and face-to-face Proven organisational skills Diligent, attention to detail Great team player with the ability to act on your own initiative when required Ability and desire to learn about the systems we support Enjoy solving problems Ability to prioritise your own work loads and manage expectations Calm and focused Technologies Knowledge and experience in the following is crucial Windows Platforms - Windows 10/11, Server 2012, 2016, 2019 IT Hardware Active Directory PowerShell M365 / Teams / SharePoint / OneDrive Antivirus software Intune Endpoint Manager Cloud Based technologies (Azure / AWS) Autopilot Cloud Based Telephony ITSM Tools Knowledge and experience in the following will be advantageous. Hyper V VPN, RDP Mobile devices - iPhone, iPad Google Suite Apple Business Management Multi-Tenant administration Experience in tenant migration Hit Apply now to forward your CV.
Apr 30, 2024
Full time
IT Service Desk - 2nd Line Support AnalystReports To: 2nd Line Team LeaderLocation: Wilmslow/RemoteHours of Work: Mon-Fri 8 am-6 pm (Rota shifts)Salary: £28000 per annum The RoleThe IT Service Desk is the single point of contact for all IT services, requests, and incidents. The IT Service Desk is a busy, dynamic, fast-paced team, servicing multiple individual businesses and over 1500 colleagues. In the role of 2nd Line Support Analyst, you will be responsible for interpreting escalated user problems and identifying solutions. The role of the IT Support team is to ensure that our colleagues have the technology they need to do their roles to achieve our business objectives. We are looking for customer-focused people to join our IT department to support our colleagues both hands-on in the office and remotely across the UK. This role would suit someone looking for their next role in IT having at least 1 year's experience in a similar role preferably with ITIL and Microsoft certifications. DutiesInclude but not limited to: Performance and capacity monitoring of systems and environments ISO27001 compliance monitoring and proactive/reactive management of issues Resolution of escalated colleague service requests or incidents as assigned within SLA Supporting 1st Line Support / Service Desk in busy periods Set up new hardware such as PCs, Laptops, iPhones and iPads. General end-user compute support tasks Liaising with 3rd party Suppliers Escalating calls where necessary to 3rd-line support Create and manage user accounts and licences in M365, Local Active Directory and Azure Active Directory. You will be required to travel to other offices as and when required. Skills Customer focussed and personal drive to deliver the best solutions Enthusiastic to deliver the best customer service putting your colleagues at the heart of everything you do Good communicator on the telephone, through email, and face-to-face Proven organisational skills Diligent, attention to detail Great team player with the ability to act on your own initiative when required Ability and desire to learn about the systems we support Enjoy solving problems Ability to prioritise your own work loads and manage expectations Calm and focused Technologies Knowledge and experience in the following is crucial Windows Platforms - Windows 10/11, Server 2012, 2016, 2019 IT Hardware Active Directory PowerShell M365 / Teams / SharePoint / OneDrive Antivirus software Intune Endpoint Manager Cloud Based technologies (Azure / AWS) Autopilot Cloud Based Telephony ITSM Tools Knowledge and experience in the following will be advantageous. Hyper V VPN, RDP Mobile devices - iPhone, iPad Google Suite Apple Business Management Multi-Tenant administration Experience in tenant migration Hit Apply now to forward your CV.
Client Account Manager (I.T. Sector) Camberley in Surrey £32-45k + pension and excellent benefits We are seeking a Client Account Manager to join an IT Support, Services and Solutions business providing technology solutions from the major global brands. Established in 2006, this is an award-winning provider of Connected Cloud Solutions with a £109m turnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry. We have a strong company culture enjoyed by 500 staff and ranked in the top 50 Best Companies to work for in the UK awards 2023. Supporting the needs of 2500 customers, we consult with customers to design solutions that complement their in-house IT structures. Overview: You will provide a consistently high level of customer service, support and guidance to our clients, acting as the bridge between them and our technical teams. Relationship management for a portfolio of clients, understanding their needs and developing an ongoing strategy with them, and delivering that strategy through the provision of correct products and services, alongside the management and delivery of projects on time and in budget. Whilst this is not specifically a technical role, previous sales and account management in the technology sector is essential. Main responsibilities will include: Managing a portfolio of clients and creating a trusted relationship with them Organisation and tracking client review meetings, creating & managing client IT roadmaps & risk registers Attending client review meetings and articulating IT Strategy into easy-to-understand language and carrying out presentations to key decision makers within the Client Business Working with our in-house Solution Architects and Technical Account Managers in understanding technical and business requirements and turning them into deliverable IT projects Working with the Technical teams to spec out and quote project work Project Management, resource scheduling, stakeholder relationship management and client communications during new installations/projects Tracking open action lists, and ensuring actions are completed on time and to a high quality, working closely with the Technical Support teams Preparing and issuing proposals, quotes and invoices; prompt delivery of monthly client reports Working alongside Project Support to track software and hardware renewals across an assigned portfolio of existing clients Helping clients understand new technology solutions and how to protect them Preparing for, organising, and undertaking Discovery Audits for new/potential clients Organising and chairing New Client On-Boarding Planning and Review meetings Key experience and personality attributes: Background in IT/technology sector Able to demonstrate good commercial and financial acumen with an ability to spot commercial and sales opportunities Well presented, genuine, open, and trustworthy Highly organised and proactive capable of managing your own workload and priorities Positive, confident, with an outgoing personality and a can do attitude Driving license Salary/Package: £32-45k (plus commissions if applicable) per annum, pension and annual leave of 25 days + bank and statutory dates at the completion of probation: Subsidised Health and subsidised dental care; Employee Assistance programme; Life assurance (3 x salary); Sodexo Discount Platform; Breakfast and refreshments on working days; One day off for birthday; half price internet connectivity; Ride2Work scheme; Volunteer day scheme. Working hours 9am to 5.30pm, Monday to Friday. Some hybrid home and office working available, some flexible working required to cover client site visits, networking events, onsite projects and travel. Applications in writing, please provide a current CV.
Apr 29, 2024
Full time
Client Account Manager (I.T. Sector) Camberley in Surrey £32-45k + pension and excellent benefits We are seeking a Client Account Manager to join an IT Support, Services and Solutions business providing technology solutions from the major global brands. Established in 2006, this is an award-winning provider of Connected Cloud Solutions with a £109m turnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry. We have a strong company culture enjoyed by 500 staff and ranked in the top 50 Best Companies to work for in the UK awards 2023. Supporting the needs of 2500 customers, we consult with customers to design solutions that complement their in-house IT structures. Overview: You will provide a consistently high level of customer service, support and guidance to our clients, acting as the bridge between them and our technical teams. Relationship management for a portfolio of clients, understanding their needs and developing an ongoing strategy with them, and delivering that strategy through the provision of correct products and services, alongside the management and delivery of projects on time and in budget. Whilst this is not specifically a technical role, previous sales and account management in the technology sector is essential. Main responsibilities will include: Managing a portfolio of clients and creating a trusted relationship with them Organisation and tracking client review meetings, creating & managing client IT roadmaps & risk registers Attending client review meetings and articulating IT Strategy into easy-to-understand language and carrying out presentations to key decision makers within the Client Business Working with our in-house Solution Architects and Technical Account Managers in understanding technical and business requirements and turning them into deliverable IT projects Working with the Technical teams to spec out and quote project work Project Management, resource scheduling, stakeholder relationship management and client communications during new installations/projects Tracking open action lists, and ensuring actions are completed on time and to a high quality, working closely with the Technical Support teams Preparing and issuing proposals, quotes and invoices; prompt delivery of monthly client reports Working alongside Project Support to track software and hardware renewals across an assigned portfolio of existing clients Helping clients understand new technology solutions and how to protect them Preparing for, organising, and undertaking Discovery Audits for new/potential clients Organising and chairing New Client On-Boarding Planning and Review meetings Key experience and personality attributes: Background in IT/technology sector Able to demonstrate good commercial and financial acumen with an ability to spot commercial and sales opportunities Well presented, genuine, open, and trustworthy Highly organised and proactive capable of managing your own workload and priorities Positive, confident, with an outgoing personality and a can do attitude Driving license Salary/Package: £32-45k (plus commissions if applicable) per annum, pension and annual leave of 25 days + bank and statutory dates at the completion of probation: Subsidised Health and subsidised dental care; Employee Assistance programme; Life assurance (3 x salary); Sodexo Discount Platform; Breakfast and refreshments on working days; One day off for birthday; half price internet connectivity; Ride2Work scheme; Volunteer day scheme. Working hours 9am to 5.30pm, Monday to Friday. Some hybrid home and office working available, some flexible working required to cover client site visits, networking events, onsite projects and travel. Applications in writing, please provide a current CV.
Role responsibilities: Work closely with the Account Solution Architect to design, and implement innovative approaches to their problems and challenges Have a deep technical understanding and to support engineers in the build and development of POC's and have a hands-on approach to designing and implementing solutions which have high availability, achieve performance metrics and are scalable Helping to shape, evolve and document the architecture that underpins the existing platforms and services and lead their on-going transition from legacy systems to cloud based architectures. Interacting with project roles as required, to gain an understanding of the complex business environment, technical context, end client requirements and organisational strategic direction. Advising our customer on the latest technologies and methodologies What you will bring to the team: Enthusiasm for collaboration and excellent communication skills (written and verbal) An interest in keeping up with emerging tools, techniques, and technologies Effective time management and organisational skills A flexible and Agile way of working within a fast paced and everchanging environment. Attention to detail with a pragmatic and enthusiastic attitude to work Demonstrates a high level of energy, enthusiasm, and tenacity to achieve a positive result Is a self-starter, overcomes obstacles and is driven to succeed Works well under pressure to meet deadlines Rapid adaptability in terms of technology and approach are key Desirable Skills and Technologies: Either strong Linux sys admin and KVM skills or VMware - ESX, vCentre, Clustering, HA, DRS, vRealize, Update Manager, hardening, storage integration, deep trouble shooting A proven track record in technical computing-based environments A deep understanding of Linux and its broader eco system Deployment automation technologies The ability to code, especially Infrastructure as code Network design, implementation, and administration A track record in the design and application of systems, leveraging automation technologies A deep understanding of Virtualisation and Container technologies Design of large, complex systems including practical experimentation and development skills Has both technical breadth and depth and great client engagement skills Knowledge or appreciation of some the listed technologies;Foreman; Puppet; Satellite; Ansible; Nagios; AI/ML; Big Data; Elastic Search; IaaS; PaaS; HPC; DevOps; AWS; Azure; Kubernetes, Docker, OpenShift; Linux based applications
Apr 29, 2024
Full time
Role responsibilities: Work closely with the Account Solution Architect to design, and implement innovative approaches to their problems and challenges Have a deep technical understanding and to support engineers in the build and development of POC's and have a hands-on approach to designing and implementing solutions which have high availability, achieve performance metrics and are scalable Helping to shape, evolve and document the architecture that underpins the existing platforms and services and lead their on-going transition from legacy systems to cloud based architectures. Interacting with project roles as required, to gain an understanding of the complex business environment, technical context, end client requirements and organisational strategic direction. Advising our customer on the latest technologies and methodologies What you will bring to the team: Enthusiasm for collaboration and excellent communication skills (written and verbal) An interest in keeping up with emerging tools, techniques, and technologies Effective time management and organisational skills A flexible and Agile way of working within a fast paced and everchanging environment. Attention to detail with a pragmatic and enthusiastic attitude to work Demonstrates a high level of energy, enthusiasm, and tenacity to achieve a positive result Is a self-starter, overcomes obstacles and is driven to succeed Works well under pressure to meet deadlines Rapid adaptability in terms of technology and approach are key Desirable Skills and Technologies: Either strong Linux sys admin and KVM skills or VMware - ESX, vCentre, Clustering, HA, DRS, vRealize, Update Manager, hardening, storage integration, deep trouble shooting A proven track record in technical computing-based environments A deep understanding of Linux and its broader eco system Deployment automation technologies The ability to code, especially Infrastructure as code Network design, implementation, and administration A track record in the design and application of systems, leveraging automation technologies A deep understanding of Virtualisation and Container technologies Design of large, complex systems including practical experimentation and development skills Has both technical breadth and depth and great client engagement skills Knowledge or appreciation of some the listed technologies;Foreman; Puppet; Satellite; Ansible; Nagios; AI/ML; Big Data; Elastic Search; IaaS; PaaS; HPC; DevOps; AWS; Azure; Kubernetes, Docker, OpenShift; Linux based applications
MSP Account Manager - 1 Year experience Up to 30,000 + OTE A leading MSP/VAR is looking to recruit two exceptional Account Managers into their team. The successful Account Managers will currently be working for an IT Reseller or Managed Service Provider, selling IT products and services. As an Account Manager, you will be responsible for developing new business opportunities whilst managing and maximising wallet share in accounts. This is predominately a new business focussed role, so you will need to be prepared to pick up the phone and go out to meet with customers. The starting salary for an Account Manager is up to 30,000 along with a very generous uncapped commission structure. Interested? Please apply now or contact Owen at Aztrum for further information.
Apr 29, 2024
Full time
MSP Account Manager - 1 Year experience Up to 30,000 + OTE A leading MSP/VAR is looking to recruit two exceptional Account Managers into their team. The successful Account Managers will currently be working for an IT Reseller or Managed Service Provider, selling IT products and services. As an Account Manager, you will be responsible for developing new business opportunities whilst managing and maximising wallet share in accounts. This is predominately a new business focussed role, so you will need to be prepared to pick up the phone and go out to meet with customers. The starting salary for an Account Manager is up to 30,000 along with a very generous uncapped commission structure. Interested? Please apply now or contact Owen at Aztrum for further information.
MSP Account Manager - 1 Year experience Up to 30,000 + OTE A leading MSP/VAR is looking to recruit two exceptional Account Managers into their team. The successful Account Managers will currently be working for an IT Reseller or Managed Service Provider, selling IT products and services. As an Account Manager, you will be responsible for developing new business opportunities whilst managing and maximising wallet share in accounts. This is predominately a new business focussed role, so you will need to be prepared to pick up the phone and go out to meet with customers. The starting salary for an Account Manager is up to 30,000 along with a very generous uncapped commission structure. Interested? Please apply now or contact Owen at Aztrum for further information.
Apr 29, 2024
Full time
MSP Account Manager - 1 Year experience Up to 30,000 + OTE A leading MSP/VAR is looking to recruit two exceptional Account Managers into their team. The successful Account Managers will currently be working for an IT Reseller or Managed Service Provider, selling IT products and services. As an Account Manager, you will be responsible for developing new business opportunities whilst managing and maximising wallet share in accounts. This is predominately a new business focussed role, so you will need to be prepared to pick up the phone and go out to meet with customers. The starting salary for an Account Manager is up to 30,000 along with a very generous uncapped commission structure. Interested? Please apply now or contact Owen at Aztrum for further information.
Up to 56,000 DOE plus Additional Benefits Permanent (Full-time) Reading, Berkshire UK Your new company You will be joining an organisation which has been at the forefront of UK higher education for nearly a century. They have become innovators and pioneers over the years, pushing academic boundaries and leading social change. This role sits within the Digital Research Computing Team, which provides specialist expertise in the provision and use of IT, computation and data analysis to support research and academic teaching. Your new role The role is accountable for the strategic engagement, vision, development and delivery of Digital Technology Services (DTS) in support of research. To proactively manage and co-ordinate between research groups and DTS, supporting executive and senior management across all areas to ensure suitable digital research services and appropriate digital research support processes are in place, documented, and available to support research within the organisation. What you'll need to succeed The right candidate will have experience leading strategic development and designing services in conjunction with functional teams is essential. They will also have experience with creating, maintaining, and supporting customer business plans. Previous experience working in various public sector organisations is highly advantageous, with a background working in research or managing a research team being highly desirable. Good stakeholder relationships and engagement is essential, as well as great communication skills. What you'll get in return You will be entitled to the full employee benefits package of a permanent employee (more information can be provided), which includes access to training materials and courses to enhance your development. The organisation adopts a flexible and hybrid working policy where you can adjust your start/finish working hours and where the minimum requirement to be in the office is 2 days a week. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 29, 2024
Full time
Up to 56,000 DOE plus Additional Benefits Permanent (Full-time) Reading, Berkshire UK Your new company You will be joining an organisation which has been at the forefront of UK higher education for nearly a century. They have become innovators and pioneers over the years, pushing academic boundaries and leading social change. This role sits within the Digital Research Computing Team, which provides specialist expertise in the provision and use of IT, computation and data analysis to support research and academic teaching. Your new role The role is accountable for the strategic engagement, vision, development and delivery of Digital Technology Services (DTS) in support of research. To proactively manage and co-ordinate between research groups and DTS, supporting executive and senior management across all areas to ensure suitable digital research services and appropriate digital research support processes are in place, documented, and available to support research within the organisation. What you'll need to succeed The right candidate will have experience leading strategic development and designing services in conjunction with functional teams is essential. They will also have experience with creating, maintaining, and supporting customer business plans. Previous experience working in various public sector organisations is highly advantageous, with a background working in research or managing a research team being highly desirable. Good stakeholder relationships and engagement is essential, as well as great communication skills. What you'll get in return You will be entitled to the full employee benefits package of a permanent employee (more information can be provided), which includes access to training materials and courses to enhance your development. The organisation adopts a flexible and hybrid working policy where you can adjust your start/finish working hours and where the minimum requirement to be in the office is 2 days a week. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
As an IT Sales Director, you will play a crucial role in finding and closing new business, managing key client accounts, driving revenue growth, and expanding our customer base. You will work in a fast-paced and challenging environment, collaborating with industry leaders and global businesses to deliver cutting-edge IT solutions. Your primary focus will be to understand our clients' needs, present tailored solutions, and ensure exceptional customer satisfaction. Requirements 7+ years proven experience as an Account Director, Business Development Manager, Key Account Manager, or in a similar client management role within the IT industry or technology services sector. Demonstrated success in developing and closing opportunities with new prospects, and managing client accounts, driving revenue growth, and achieving sales targets. Possess a strong network and contacts within the industry. Self-sufficient and not reliant on marketing efforts to generate leads and close deals. Strong understanding of sales and business development processes, including lead generation, prospecting, and negotiation. Ability to find and close short-term profitable deals while leveraging the wider Relltek offerings to grow your accounts over the long term. Excellent interpersonal and communication skills, with the ability to influence and build relationships at all levels DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
Apr 29, 2024
Full time
As an IT Sales Director, you will play a crucial role in finding and closing new business, managing key client accounts, driving revenue growth, and expanding our customer base. You will work in a fast-paced and challenging environment, collaborating with industry leaders and global businesses to deliver cutting-edge IT solutions. Your primary focus will be to understand our clients' needs, present tailored solutions, and ensure exceptional customer satisfaction. Requirements 7+ years proven experience as an Account Director, Business Development Manager, Key Account Manager, or in a similar client management role within the IT industry or technology services sector. Demonstrated success in developing and closing opportunities with new prospects, and managing client accounts, driving revenue growth, and achieving sales targets. Possess a strong network and contacts within the industry. Self-sufficient and not reliant on marketing efforts to generate leads and close deals. Strong understanding of sales and business development processes, including lead generation, prospecting, and negotiation. Ability to find and close short-term profitable deals while leveraging the wider Relltek offerings to grow your accounts over the long term. Excellent interpersonal and communication skills, with the ability to influence and build relationships at all levels DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
Our reputable and award-winning client is seeking an IT Support Engineer to join their team in Saint Leonards. MFK Recruitment has successfully placed 32 IT candidates to the group in the past 5 years, 24 are still with the company! Our client is well known for retaining their employees, due to the culture and career progression opportunities. The company specialises in the design, implementation, and support of a range of Cloud services and business applications including I.T. managed services, I.T. infrastructure support, hosted collaboration, and mobile communication solutions. What will the IT Support Engineer be doing day-to-day? This is an opportunity to work for a dynamic and fast-growing organisation. The purpose of the role is to install and support IT systems and infrastructure for our clients. We are looking for a capable Technical Engineer (2nd line level) with a proven history supporting and maintaining on-premise and cloud environments, and experience working for an MSP implementing and administering Microsoft Azure, Microsoft 365 suite, Hyper-V & Telecoms systems. Overview of the IT Support Engineer role: Provide technical support for a wide variety of current and new technologies for a range of SMB and Enterprise clients. Provide technical guidance and resolve issues within SLA guidelines. Assist with managing company internal IT systems. Work closely with Sales Account Managers and clients to develop proposals that are technically ratified. Assist with IT project implementations, from planning and design, through to completion. Accurately record all support calls in our ticket management system Proactively monitor support queues and respond in a timely way Maintain all internal performance targets Carry out scheduled maintenance and updates on client environments Always follow a best practice approach to cyber and network security Maintain a polite and professional approach at all times Liaise with third party vendors to resolve customer issues where necessary Prepare hardware prior to delivery including deploying OS image, Microsoft 365, security application Assist with onsite client deployments Visit client sites to conclude escalated helpdesk support cases IT Support Engineer - Skills and experience: Microsoft technologies: 365, Azure, Windows, AD, Server OS Cyber security: firewalls, web filters, advanced protection and recovery Networking: Configuring, maintaining & troubleshooting Cloud technologies: 365, Azure, SharePoint, OneDrive Configuring & maintaining devices with Microsoft Endpoint Management Virtualisation: VMware / Hyper-V Backup solutions: On-prem & cloud Telecoms: Microsoft Teams & Splicecom systems OS Support: Windows & Apple Willing to travel to customer sites Flexible with work hours, successful candidate will take part in an extended support rota A passion for a wide range of enterprise grade infrastructure technology is essential (networking, server and endpoint, cloud, security) Experience of working with and supporting a range of information technologies. A minimum of three years' experience in a similar IT role Desirable Qualifications: Microsoft Certified - Azure or 365 related Cisco CompTIA
Apr 29, 2024
Full time
Our reputable and award-winning client is seeking an IT Support Engineer to join their team in Saint Leonards. MFK Recruitment has successfully placed 32 IT candidates to the group in the past 5 years, 24 are still with the company! Our client is well known for retaining their employees, due to the culture and career progression opportunities. The company specialises in the design, implementation, and support of a range of Cloud services and business applications including I.T. managed services, I.T. infrastructure support, hosted collaboration, and mobile communication solutions. What will the IT Support Engineer be doing day-to-day? This is an opportunity to work for a dynamic and fast-growing organisation. The purpose of the role is to install and support IT systems and infrastructure for our clients. We are looking for a capable Technical Engineer (2nd line level) with a proven history supporting and maintaining on-premise and cloud environments, and experience working for an MSP implementing and administering Microsoft Azure, Microsoft 365 suite, Hyper-V & Telecoms systems. Overview of the IT Support Engineer role: Provide technical support for a wide variety of current and new technologies for a range of SMB and Enterprise clients. Provide technical guidance and resolve issues within SLA guidelines. Assist with managing company internal IT systems. Work closely with Sales Account Managers and clients to develop proposals that are technically ratified. Assist with IT project implementations, from planning and design, through to completion. Accurately record all support calls in our ticket management system Proactively monitor support queues and respond in a timely way Maintain all internal performance targets Carry out scheduled maintenance and updates on client environments Always follow a best practice approach to cyber and network security Maintain a polite and professional approach at all times Liaise with third party vendors to resolve customer issues where necessary Prepare hardware prior to delivery including deploying OS image, Microsoft 365, security application Assist with onsite client deployments Visit client sites to conclude escalated helpdesk support cases IT Support Engineer - Skills and experience: Microsoft technologies: 365, Azure, Windows, AD, Server OS Cyber security: firewalls, web filters, advanced protection and recovery Networking: Configuring, maintaining & troubleshooting Cloud technologies: 365, Azure, SharePoint, OneDrive Configuring & maintaining devices with Microsoft Endpoint Management Virtualisation: VMware / Hyper-V Backup solutions: On-prem & cloud Telecoms: Microsoft Teams & Splicecom systems OS Support: Windows & Apple Willing to travel to customer sites Flexible with work hours, successful candidate will take part in an extended support rota A passion for a wide range of enterprise grade infrastructure technology is essential (networking, server and endpoint, cloud, security) Experience of working with and supporting a range of information technologies. A minimum of three years' experience in a similar IT role Desirable Qualifications: Microsoft Certified - Azure or 365 related Cisco CompTIA
IT Applications Manager - Addlestone, Surrey Salary - 50,000 - 56,650 - Car Allowance 6780 Hybrid working available IT Applications Manager required for a leading client based in Chertsey. My client is currently seeking a IT Application Manager to come on board to responsible is to maintain the operation of crucial business applications, minimizing any disruptions in service. You will also be providing assistance for all business applications, ensuring timely resolution of incidents and requests within the agreed service level agreements (SLAs). This support is provided by an in-house team of Application Support Analysts and external third-party support contracts. while collaborating with the Business Systems Manager to comprehend the strategic direction of key application development. Key skills and responsibilities, Strong application experience Understanding of IT infrastructure and applications support SLA operational principles and 'best practice' requirements. COINS (Finance, Commercial, Customer Services) Workday (Human Resources) Anaplan (Financial Cashflow) Overseeing regular interactions with standard application vendors to grasp their development plans, ensuring top-notch support and efficient escalation routes. Implementing minor improvements to applications as per business agreements. Taking charge of small-scale projects and playing a pivotal role in major application-related initiatives. Contributing to the development, documentation, and upkeep of vital business applications and related procedures. Coordinating the daily functioning and optimization of applications. Collaborating with the business systems manager to ensure applications adhere to the appropriate trajectory. Overseeing a compact team of Application Support Analysts, accountable for incident resolution, request fulfillment, and problem-solving. Participating in the strategic planning for integrating mission-critical applications to enhance business operations and employee efficiency. Supervising the installation, upgrading, and routine maintenance of software applications. Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn 250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
Apr 29, 2024
Full time
IT Applications Manager - Addlestone, Surrey Salary - 50,000 - 56,650 - Car Allowance 6780 Hybrid working available IT Applications Manager required for a leading client based in Chertsey. My client is currently seeking a IT Application Manager to come on board to responsible is to maintain the operation of crucial business applications, minimizing any disruptions in service. You will also be providing assistance for all business applications, ensuring timely resolution of incidents and requests within the agreed service level agreements (SLAs). This support is provided by an in-house team of Application Support Analysts and external third-party support contracts. while collaborating with the Business Systems Manager to comprehend the strategic direction of key application development. Key skills and responsibilities, Strong application experience Understanding of IT infrastructure and applications support SLA operational principles and 'best practice' requirements. COINS (Finance, Commercial, Customer Services) Workday (Human Resources) Anaplan (Financial Cashflow) Overseeing regular interactions with standard application vendors to grasp their development plans, ensuring top-notch support and efficient escalation routes. Implementing minor improvements to applications as per business agreements. Taking charge of small-scale projects and playing a pivotal role in major application-related initiatives. Contributing to the development, documentation, and upkeep of vital business applications and related procedures. Coordinating the daily functioning and optimization of applications. Collaborating with the business systems manager to ensure applications adhere to the appropriate trajectory. Overseeing a compact team of Application Support Analysts, accountable for incident resolution, request fulfillment, and problem-solving. Participating in the strategic planning for integrating mission-critical applications to enhance business operations and employee efficiency. Supervising the installation, upgrading, and routine maintenance of software applications. Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn 250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
Are you ready for your next step as a Business Development Manager? Take a look below and apply if you feel you are suited for the role! Real Time Consultants are working with a software and services company who help universities and colleges. Salary - £40000-£50000 OTE £80K + Remote based As a Business Development Manager, you will be: Working with the Head of Business Development to generate revenue from installed base clients Identification of opportunities, qualification to managing the sales cycle to successful close Writing proposals and solution selling Cold calling Ensuring the CRM is up to date for each account Liaise with clients and internal teams Responsible for executing approved marketing campaigns What you will be doing: Solution Sales into Higher Education/Universities Activity Based Costing Course and Module Costing TRAC Statutory Return for HE Sector Consultancy Services, Support Services, Management Service, Implementation Services C-Suite engagement Day to Day Activities: Identify and generate potential new leads Seek out new relationships with clients Producing proposals and converting to deals Provide weekly forecasts, keep an active and organised pipeline Being a productive and supportive member of the team Qualifications/Skills Educated to Degree Level Minimum of 2-years working within a business development role Proven delivery of targets The ability to sell products and services Business management skills Excellent verbal and written communication skills The ability to use your initiative Leadership skills Customer Service skills Persuading skills Ambition and desire to succeed If you would like to hear more about this opportunity, please apply, email (see below) or ring me.
Apr 29, 2024
Full time
Are you ready for your next step as a Business Development Manager? Take a look below and apply if you feel you are suited for the role! Real Time Consultants are working with a software and services company who help universities and colleges. Salary - £40000-£50000 OTE £80K + Remote based As a Business Development Manager, you will be: Working with the Head of Business Development to generate revenue from installed base clients Identification of opportunities, qualification to managing the sales cycle to successful close Writing proposals and solution selling Cold calling Ensuring the CRM is up to date for each account Liaise with clients and internal teams Responsible for executing approved marketing campaigns What you will be doing: Solution Sales into Higher Education/Universities Activity Based Costing Course and Module Costing TRAC Statutory Return for HE Sector Consultancy Services, Support Services, Management Service, Implementation Services C-Suite engagement Day to Day Activities: Identify and generate potential new leads Seek out new relationships with clients Producing proposals and converting to deals Provide weekly forecasts, keep an active and organised pipeline Being a productive and supportive member of the team Qualifications/Skills Educated to Degree Level Minimum of 2-years working within a business development role Proven delivery of targets The ability to sell products and services Business management skills Excellent verbal and written communication skills The ability to use your initiative Leadership skills Customer Service skills Persuading skills Ambition and desire to succeed If you would like to hear more about this opportunity, please apply, email (see below) or ring me.
IT Applications Manager - Addlestone, Surrey Salary - £50,000 - 56,650 - Car Allowance £6780 Hybrid working available IT Applications Manager required for a leading client based in Chertsey. My client is currently seeking a IT Application Manager to come on board to responsible is to maintain the operation of crucial business applications, minimizing any disruptions in service. You will also be providing assistance for all business applications, ensuring timely resolution of incidents and requests within the agreed service level agreements (SLAs). This support is provided by an in-house team of Application Support Analysts and external third-party support contracts. while collaborating with the Business Systems Manager to comprehend the strategic direction of key application development. Key skills and responsibilities, * Strong application experience * Understanding of IT infrastructure and applications support SLA operational principles and 'best practice' requirements. * COINS (Finance, Commercial, Customer Services) * Workday (Human Resources) * Anaplan (Financial Cashflow) * Overseeing regular interactions with standard application vendors to grasp their development plans, ensuring top-notch support and efficient escalation routes. * Implementing minor improvements to applications as per business agreements. * Taking charge of small-scale projects and playing a pivotal role in major application-related initiatives. * Contributing to the development, documentation, and upkeep of vital business applications and related procedures. * Coordinating the daily functioning and optimization of applications. * Collaborating with the business systems manager to ensure applications adhere to the appropriate trajectory. * Overseeing a compact team of Application Support Analysts, accountable for incident resolution, request fulfillment, and problem-solving. * Participating in the strategic planning for integrating mission-critical applications to enhance business operations and employee efficiency. * Supervising the installation, upgrading, and routine maintenance of software applications. Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
Apr 29, 2024
Full time
IT Applications Manager - Addlestone, Surrey Salary - £50,000 - 56,650 - Car Allowance £6780 Hybrid working available IT Applications Manager required for a leading client based in Chertsey. My client is currently seeking a IT Application Manager to come on board to responsible is to maintain the operation of crucial business applications, minimizing any disruptions in service. You will also be providing assistance for all business applications, ensuring timely resolution of incidents and requests within the agreed service level agreements (SLAs). This support is provided by an in-house team of Application Support Analysts and external third-party support contracts. while collaborating with the Business Systems Manager to comprehend the strategic direction of key application development. Key skills and responsibilities, * Strong application experience * Understanding of IT infrastructure and applications support SLA operational principles and 'best practice' requirements. * COINS (Finance, Commercial, Customer Services) * Workday (Human Resources) * Anaplan (Financial Cashflow) * Overseeing regular interactions with standard application vendors to grasp their development plans, ensuring top-notch support and efficient escalation routes. * Implementing minor improvements to applications as per business agreements. * Taking charge of small-scale projects and playing a pivotal role in major application-related initiatives. * Contributing to the development, documentation, and upkeep of vital business applications and related procedures. * Coordinating the daily functioning and optimization of applications. * Collaborating with the business systems manager to ensure applications adhere to the appropriate trajectory. * Overseeing a compact team of Application Support Analysts, accountable for incident resolution, request fulfillment, and problem-solving. * Participating in the strategic planning for integrating mission-critical applications to enhance business operations and employee efficiency. * Supervising the installation, upgrading, and routine maintenance of software applications. Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
Business Development Manager - IT Managed Services Northwest. Hybrid working-Up to 45-55k Basic DOE + Double OTE + Car Allowance + Benefits The Role + Company Our client has been supporting businesses with their IT needs for over 35 years. They offer a highly competitive tech stack based around M365, Azure Cloud, Enterprise Mobility, Intune, Cyber Security including Cyber Essentials and have an in-house team developing bespoke MS based software applications. The position will be working with the Director of New Business & Business Development team to focus on the continued growth of the business by winning new Logo's in a hunting role. Responsibilities: Prospecting, identifying, developing, and closing new customers to achieve new business sales targets. Work with the Director of New Business & Business Development team (Marketing & BDM) to plan and secure the required number of qualified opportunities each month. Carry out research, preparation, and planning prior to new business appointments to maximise their success. Carry out consultative new business appointments, identifying the most appropriate IT support solution for the prospect and building a compelling proposition for them. Prepare support proposals after understanding prospects specific requirements. Carry out the necessary follow up, both face to face and remotely to secure the contracted client "Win". Work with the Sales Director & Service Delivery team to handover the client and their specific requirements and priorities. Work with the Sales Director to plan and deliver the budgeted new business wins. Working with the marketing function to support and help implement campaigns. Working with the Sales Director to deliver the Business Development business plan. Required Skills and Experience: Current IT Sales Experience from an MSP or B2B IT Sales Background (2 Years Minimum in a BDM) Must have a New Business Hunter mentality while being able to attend to existing accounts to maximise opportunities. Must have experience selling Managed Services, Cloud Hosting, Helpdesk Support Contracts, Remote Monitoring, Back Up, Anti-Virus. Ideal candidate will have experience/knowledge if modern services & network infrastructures. Ability to communicate effectively at all levels. Ability to work independently and in a team with minimum supervision. Ability to organise and coordinate complex activities within interrelated schedules and time lines, to demonstrate sound judgement and task orientation. Ability to take responsibility for managing a territory to achieve target and key performance indicators. Excellent written and oral communication skills. Business Development Manager / IT Managed Services Northwest. Hybrid working -Up to 45-55k Basic DOE + Double OTE + Car Allowance + Benefits
Apr 29, 2024
Full time
Business Development Manager - IT Managed Services Northwest. Hybrid working-Up to 45-55k Basic DOE + Double OTE + Car Allowance + Benefits The Role + Company Our client has been supporting businesses with their IT needs for over 35 years. They offer a highly competitive tech stack based around M365, Azure Cloud, Enterprise Mobility, Intune, Cyber Security including Cyber Essentials and have an in-house team developing bespoke MS based software applications. The position will be working with the Director of New Business & Business Development team to focus on the continued growth of the business by winning new Logo's in a hunting role. Responsibilities: Prospecting, identifying, developing, and closing new customers to achieve new business sales targets. Work with the Director of New Business & Business Development team (Marketing & BDM) to plan and secure the required number of qualified opportunities each month. Carry out research, preparation, and planning prior to new business appointments to maximise their success. Carry out consultative new business appointments, identifying the most appropriate IT support solution for the prospect and building a compelling proposition for them. Prepare support proposals after understanding prospects specific requirements. Carry out the necessary follow up, both face to face and remotely to secure the contracted client "Win". Work with the Sales Director & Service Delivery team to handover the client and their specific requirements and priorities. Work with the Sales Director to plan and deliver the budgeted new business wins. Working with the marketing function to support and help implement campaigns. Working with the Sales Director to deliver the Business Development business plan. Required Skills and Experience: Current IT Sales Experience from an MSP or B2B IT Sales Background (2 Years Minimum in a BDM) Must have a New Business Hunter mentality while being able to attend to existing accounts to maximise opportunities. Must have experience selling Managed Services, Cloud Hosting, Helpdesk Support Contracts, Remote Monitoring, Back Up, Anti-Virus. Ideal candidate will have experience/knowledge if modern services & network infrastructures. Ability to communicate effectively at all levels. Ability to work independently and in a team with minimum supervision. Ability to organise and coordinate complex activities within interrelated schedules and time lines, to demonstrate sound judgement and task orientation. Ability to take responsibility for managing a territory to achieve target and key performance indicators. Excellent written and oral communication skills. Business Development Manager / IT Managed Services Northwest. Hybrid working -Up to 45-55k Basic DOE + Double OTE + Car Allowance + Benefits