This role is based in London on a hybrid basis - living in London and/or close enough to commute is preferable.
Summary:
As Head of IT & Technical Director, your primary objective is to manage and oversee the use of all IT functions and projects throughout the studio.
You will take a lead role in planning and prioritising work on current and future IT systems and manage studio’s day-to-day technical operations including the implementation of new hardware and software solutions, setting roadmaps and policies.
You will be responsible for identifying and resolving IT issues as they arise suggesting improvements and implementing solutions to keep everything on track.
Based at our London Studio, we are in search of an efficient communicator, organised and detail-oriented individual who is ready to tackle challenges and contribute to the success of our studio.
Main responsibilities:
Take ownership of IT projects from concept to completion working to schedules and agreed timelines and budgets.
Manage the deployment, development, monitoring, maintenance, upgrading and support of studio’s IT systems to include applications, hardware, OS (MS Windows mainly), storage, and networking.
Troubleshoot IT issues regarding: applications, hardware, OS (MS Windows mainly), storage, and networking.
Manage Animation/VFX software licenses, updates and deployments.
Manage VFX software environments (shared plugins, preferences etc).
Manage the render farm and its scheduling software.
Oversee all technology operations and evaluating them according to established goals.
Assist with establishing IT policies and systems to support the implementation of studio’s wider strategies.
Create and update documentation explaining IT processes and tools.
Analyse the requirements of all departments to determine their technology needs.
Purchase efficient and cost-effective technological equipment and software.
Inspect the use of technological equipment and software to ensure functionality and efficiency.
Identify the need for upgrades, configurations or new systems and report to upper management.
Coordinate, supervise, support IT staff to provide guidance, mentoring and development.
Assist in building relationships with vendors and creating cost-efficient contracts.
Offer and give technical help to all staff.
Requirements:
Min 8 years’ experience ideally in a VFX/Animation/Artistic/creative technology environment.
Knowledge of VFX/Animation software workflows used across the studio such as Maya, Houdini, Nuke, Unreal Engine and Adobe Suite products.
Experience in Scripting (Python mostly).
Advanced understanding of computer hardware, software, storage, network needed in a VFX/Animation/Artistic driven environment.
Advanced understanding of editing software and hardware (AVID MC and Premiere) and various image file and colour formats used in an Animation/VFX environment.
Knowledge of MPA-TPN (Trusted Partner Network) IT security policies and implementation guidelines.
Knowledge in remote desktop workflows and implementation (Teradici - HP AnyWare).
Knowledge in MS Azure or AWS environments.
Knowledge in VFX software licensing.
Ability to prioritise and efficiently work on multiple tasks at a time while remaining mindful of strict deadlines in a dynamic and high-pressure environment.
Strong problem solving, communication and organisation skills.
A positive and proactive attitude.
Studio AKA is a multi-BAFTA winning, multi-EMMY awarded and OSCAR-nominated independent animation studio.
We are committed to providing a workplace that welcomes and respects all people regardless of gender identity, sex, sexuality, race, religion, background or belief. We welcome applications from people who are underrepresented in our sector.
Apr 24, 2024
Full time
This role is based in London on a hybrid basis - living in London and/or close enough to commute is preferable.
Summary:
As Head of IT & Technical Director, your primary objective is to manage and oversee the use of all IT functions and projects throughout the studio.
You will take a lead role in planning and prioritising work on current and future IT systems and manage studio’s day-to-day technical operations including the implementation of new hardware and software solutions, setting roadmaps and policies.
You will be responsible for identifying and resolving IT issues as they arise suggesting improvements and implementing solutions to keep everything on track.
Based at our London Studio, we are in search of an efficient communicator, organised and detail-oriented individual who is ready to tackle challenges and contribute to the success of our studio.
Main responsibilities:
Take ownership of IT projects from concept to completion working to schedules and agreed timelines and budgets.
Manage the deployment, development, monitoring, maintenance, upgrading and support of studio’s IT systems to include applications, hardware, OS (MS Windows mainly), storage, and networking.
Troubleshoot IT issues regarding: applications, hardware, OS (MS Windows mainly), storage, and networking.
Manage Animation/VFX software licenses, updates and deployments.
Manage VFX software environments (shared plugins, preferences etc).
Manage the render farm and its scheduling software.
Oversee all technology operations and evaluating them according to established goals.
Assist with establishing IT policies and systems to support the implementation of studio’s wider strategies.
Create and update documentation explaining IT processes and tools.
Analyse the requirements of all departments to determine their technology needs.
Purchase efficient and cost-effective technological equipment and software.
Inspect the use of technological equipment and software to ensure functionality and efficiency.
Identify the need for upgrades, configurations or new systems and report to upper management.
Coordinate, supervise, support IT staff to provide guidance, mentoring and development.
Assist in building relationships with vendors and creating cost-efficient contracts.
Offer and give technical help to all staff.
Requirements:
Min 8 years’ experience ideally in a VFX/Animation/Artistic/creative technology environment.
Knowledge of VFX/Animation software workflows used across the studio such as Maya, Houdini, Nuke, Unreal Engine and Adobe Suite products.
Experience in Scripting (Python mostly).
Advanced understanding of computer hardware, software, storage, network needed in a VFX/Animation/Artistic driven environment.
Advanced understanding of editing software and hardware (AVID MC and Premiere) and various image file and colour formats used in an Animation/VFX environment.
Knowledge of MPA-TPN (Trusted Partner Network) IT security policies and implementation guidelines.
Knowledge in remote desktop workflows and implementation (Teradici - HP AnyWare).
Knowledge in MS Azure or AWS environments.
Knowledge in VFX software licensing.
Ability to prioritise and efficiently work on multiple tasks at a time while remaining mindful of strict deadlines in a dynamic and high-pressure environment.
Strong problem solving, communication and organisation skills.
A positive and proactive attitude.
Studio AKA is a multi-BAFTA winning, multi-EMMY awarded and OSCAR-nominated independent animation studio.
We are committed to providing a workplace that welcomes and respects all people regardless of gender identity, sex, sexuality, race, religion, background or belief. We welcome applications from people who are underrepresented in our sector.
About us Hello, we are Red Engine, the team behind the award-winning global brands Flight Club and Electric Shuffle. We're obsessed with disrupting the hospitality industry by creating and delivering the best possible experience - across all venues, products and brands. Our central team covers the full spectrum of skills needed to bring each concept to life – from design to marketing, sales to interior design, people and training, to finance, gaming and HR and everything in between. We’re not just a team of people, we are dreamers, artists, rocket scientists, content curators, forward thinkers and the industry’s finest.
With a total of 15 incredible venues throughout the UK, we have ambitious plans, never standing still, we are passionate about developing new and exciting products, which means we’re always growing and looking for passionate people to join the family.
The Role
As an IT Manager, you will be working in the Red Engine Technology team, managing the supply and support of infrastructure services and IT support to our UK and International Flight Club and Electric Shuffle venues and Head offices.
Our technology is pivotal to the success of the business. The role requires a positive, dedicated individual who will be a proud ambassador of the Red Engine, Flight Club and Electric Shuffle brands.
Reporting to the Head of IT, and working alongside the Technical Support Manager, Integration Manager, and our Technology partners, this is an exciting opportunity in a fast paced rapidly growing business.
An important part of our work is carried out in venue in a live social environment. This requires effective communication and social skills to manage and communicate with both technical and non-technical staff.
Key Responsibilities
Ensure the provision of day to day IT support to both Head Office and our Venue teams
Provide technical IT support for projects across the business
Prioritise, manage and delegate IT support desk tickets
Maintain the relationship with our IT and technology suppliers
Manage the procurement, configuration and installation of Infrastructure and IT equipment for new venues and office locations
Own the new starter and leaver process, managing hardware and software supply and provisioning
Work with our IT partners to ensure IT Security and disaster recovery best practices are implemented and maintained, minimising the risk to the business of IT failure or compromise
Install, maintain and troubleshoot software systems required to manage and monitor our environments, alongside our IT partners.
Skills and Qualifications
Essential
At least 3 years hands-on experience implementing, administering and supporting Windows Server 2016 - 2022 environments/ Active Directory / Microsoft 365 suite / Azure / SharePoint / Microsoft Teams in a 3rd line capacity.
At least 5 years experience supporting Windows and Mac end user devices, both deskside and remotely.
At least 3 years configuring switching, Firewalls and WiFi with a strong understanding of Internet Connectivity, VLANS, routing, DNS, DHCP and VPNs
Experience implenting and maintaining Cyber Security best practices, including MFA, Endpoint Protection and email security
Preferred
JIRA Administration and Ticket management
Experience of Macrium Site manager, and supporting Adobe Creative Suite, Sketchup, Vectorworks and other design packages.
Experience supporting Hospitality specific IT platforms such as Zonal, Fourth and Flow.
Values
To succeed, the role holder will demonstrate our values in everything they do:
Innovative: Our edge is our innovation – we stay one step ahead because we are always looking to invent and improve. We are bold, creative, pioneering and fearless. Got an idea? Share it!
Passionate: We’re not like other workplaces – there’s no need to hold back here. We’re a full throttle, high energy, total commitment bunch, and we throw everything we’ve got into giving our customers the best time possible.
Warm: We’re all about people. A fundamental part of our customer's having fun is us being welcoming, hospitable and attentive. We hold the key to their experience!
Together: We are a family. We work with each other, and we support each other; we win together, and we lose together. That means honesty, commitment and responsibility, from all of us.
Jan 23, 2024
Full time
About us Hello, we are Red Engine, the team behind the award-winning global brands Flight Club and Electric Shuffle. We're obsessed with disrupting the hospitality industry by creating and delivering the best possible experience - across all venues, products and brands. Our central team covers the full spectrum of skills needed to bring each concept to life – from design to marketing, sales to interior design, people and training, to finance, gaming and HR and everything in between. We’re not just a team of people, we are dreamers, artists, rocket scientists, content curators, forward thinkers and the industry’s finest.
With a total of 15 incredible venues throughout the UK, we have ambitious plans, never standing still, we are passionate about developing new and exciting products, which means we’re always growing and looking for passionate people to join the family.
The Role
As an IT Manager, you will be working in the Red Engine Technology team, managing the supply and support of infrastructure services and IT support to our UK and International Flight Club and Electric Shuffle venues and Head offices.
Our technology is pivotal to the success of the business. The role requires a positive, dedicated individual who will be a proud ambassador of the Red Engine, Flight Club and Electric Shuffle brands.
Reporting to the Head of IT, and working alongside the Technical Support Manager, Integration Manager, and our Technology partners, this is an exciting opportunity in a fast paced rapidly growing business.
An important part of our work is carried out in venue in a live social environment. This requires effective communication and social skills to manage and communicate with both technical and non-technical staff.
Key Responsibilities
Ensure the provision of day to day IT support to both Head Office and our Venue teams
Provide technical IT support for projects across the business
Prioritise, manage and delegate IT support desk tickets
Maintain the relationship with our IT and technology suppliers
Manage the procurement, configuration and installation of Infrastructure and IT equipment for new venues and office locations
Own the new starter and leaver process, managing hardware and software supply and provisioning
Work with our IT partners to ensure IT Security and disaster recovery best practices are implemented and maintained, minimising the risk to the business of IT failure or compromise
Install, maintain and troubleshoot software systems required to manage and monitor our environments, alongside our IT partners.
Skills and Qualifications
Essential
At least 3 years hands-on experience implementing, administering and supporting Windows Server 2016 - 2022 environments/ Active Directory / Microsoft 365 suite / Azure / SharePoint / Microsoft Teams in a 3rd line capacity.
At least 5 years experience supporting Windows and Mac end user devices, both deskside and remotely.
At least 3 years configuring switching, Firewalls and WiFi with a strong understanding of Internet Connectivity, VLANS, routing, DNS, DHCP and VPNs
Experience implenting and maintaining Cyber Security best practices, including MFA, Endpoint Protection and email security
Preferred
JIRA Administration and Ticket management
Experience of Macrium Site manager, and supporting Adobe Creative Suite, Sketchup, Vectorworks and other design packages.
Experience supporting Hospitality specific IT platforms such as Zonal, Fourth and Flow.
Values
To succeed, the role holder will demonstrate our values in everything they do:
Innovative: Our edge is our innovation – we stay one step ahead because we are always looking to invent and improve. We are bold, creative, pioneering and fearless. Got an idea? Share it!
Passionate: We’re not like other workplaces – there’s no need to hold back here. We’re a full throttle, high energy, total commitment bunch, and we throw everything we’ve got into giving our customers the best time possible.
Warm: We’re all about people. A fundamental part of our customer's having fun is us being welcoming, hospitable and attentive. We hold the key to their experience!
Together: We are a family. We work with each other, and we support each other; we win together, and we lose together. That means honesty, commitment and responsibility, from all of us.
Loch Lomond & The Trossachs National Park
Balloch, West Dunbartonshire
ICT Infrastructure Engineer (M365)
Salary : £33,622 - £40,473 per annum
Contract: Permanent - Full Time, we are happy to talk part-time and flexible working
Location: Balloch – with hybrid working model in place
Are you looking for an exciting and rewarding opportunity to work in one of the most beautiful and scenic landscapes in the world?
Loch Lomond & The Trossachs National Park covers over 720 square miles of Scotland’s finest countryside which welcomes over 4 million visitors each year. From the stunning sea lochs and rugged coastline through the majestic glens and breath-taking Loch, Scotland’s first National Park truly is a magical place to live or visit and an incredible place to work.
The role:
We have an exciting opportunity for an experienced ICT Infrastructure Engineer to join our small, dedicated team providing ICT support services for Loch Lomond & the Trossachs National Park. This is a rare opportunity to join a fast paced and high performing organisation at a truly exciting time for the Information Services team as we expand our use of Microsoft 365, look towards full Cloud adoption and being planning on our new Digital Strategy.
An experienced professional, with excellent analytical and problem-solving skills, you will have a proven track record in supporting, developing, and securing M365, Azure and Cloud based platforms, from user and app management to compliance and governance aspects as well as on site infrastructure (such as networking equipment, Microsoft Server, and VMware virtual environments)
As someone who has a background in both Microsoft 365 and Azure and on-premise technologies, you will understand how to organise and prioritise a varied workload to meet deadlines all while being confident, credible, proactive, and creative when driving quality improvement and good practice.
Responsibilities:
Provide administration and support of secure and efficient IT, telephony, data, and intranet systems, which support the business needs of the organisation, including M365, server 2016-19, networking, ICT Helpdesk (end-user support), cyber security, ongoing maintenance, system development and business continuity.
Lead the planning, implementation, administration, and development of the organisations M365 tenancy and applications.
Support the development & implementation of new technologies by advising on design concepts & changes, implementation strategies & deployment timelines.
Contribute with modern thinking regarding Infrastructure technologies to assist in the digitalization of the business.
Undertake defined support activities including performing Scheduled Maintenance (controlled upgrades and fixes), testing, problem diagnosis and Root-cause Analysis, resolving subsequent issues within agreed parameters.
Provide advice and information on matters relating to Information Services systems and software, and ICT\GIS team service delivery, and support the effective monitoring of all such systems and services.
Contribute to developing and supporting awareness initiatives, including training and the production of user guides, to promote more effective, efficient, and sustainable use of the organisation’s Information Services resources.
Assist with the provision of effective Information Services administration by maintaining key documents and records such as Asset Registers, Network Diagrams, Technical procedures, and configuration documents.
Document technical procedures and routines and assist in the production and publication of all Information Services service standards and make recommendations for policy or action.
Undertake any other duties appropriate to the grade as required.
Who we are looking for:
Your skills, abilities and experience should include:
Demonstrable relevant experience of working in a similar role
Experience of developing and supporting M365, including Azure AD, Teams, Exchange, SharePoint, OneDrive, Intune, Autopilot and O365 Apps
Experience of developing and supporting M365 Power Platform services, such as Power BI and Power Automate.
Demonstrable technical ability
Excellent analytical and problem-solving skills
The ability to adapt and to learn new skills and technologies
A recognised computing or other relevant qualification at Degree level or equivalent, or equivalent relevant experience
Ideally, but not essential, you’ll also have:
Experience of Microsoft Azure Infrastructure as a service
Strong knowledge of security solutions including firewalls, antivirus, intrusion detection, network monitoring and MDM systems
Strong knowledge and understanding of M365
Strong knowledge and understanding of Active Directory and Group policy
Relevant Microsoft Qualifications
Who we are and our values:
We offer flexible and remote working, with a generous pension scheme and annual leave allowance. Staff have access to wellbeing services and there is a strong focus on wellbeing throughout the organisation.
Being part of Loch Lomond & the Trossachs National Park Authority means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference.
Loch Lomond & the Trossachs National Park Authority are proud to celebrate difference. Diversity of experience is vital in our success we want our business to be representative to the communities we work alongside. As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Closing date: 3 January 2024.
Interview dates are set for: w/c 15 January 2024.
Dec 07, 2023
Full time
ICT Infrastructure Engineer (M365)
Salary : £33,622 - £40,473 per annum
Contract: Permanent - Full Time, we are happy to talk part-time and flexible working
Location: Balloch – with hybrid working model in place
Are you looking for an exciting and rewarding opportunity to work in one of the most beautiful and scenic landscapes in the world?
Loch Lomond & The Trossachs National Park covers over 720 square miles of Scotland’s finest countryside which welcomes over 4 million visitors each year. From the stunning sea lochs and rugged coastline through the majestic glens and breath-taking Loch, Scotland’s first National Park truly is a magical place to live or visit and an incredible place to work.
The role:
We have an exciting opportunity for an experienced ICT Infrastructure Engineer to join our small, dedicated team providing ICT support services for Loch Lomond & the Trossachs National Park. This is a rare opportunity to join a fast paced and high performing organisation at a truly exciting time for the Information Services team as we expand our use of Microsoft 365, look towards full Cloud adoption and being planning on our new Digital Strategy.
An experienced professional, with excellent analytical and problem-solving skills, you will have a proven track record in supporting, developing, and securing M365, Azure and Cloud based platforms, from user and app management to compliance and governance aspects as well as on site infrastructure (such as networking equipment, Microsoft Server, and VMware virtual environments)
As someone who has a background in both Microsoft 365 and Azure and on-premise technologies, you will understand how to organise and prioritise a varied workload to meet deadlines all while being confident, credible, proactive, and creative when driving quality improvement and good practice.
Responsibilities:
Provide administration and support of secure and efficient IT, telephony, data, and intranet systems, which support the business needs of the organisation, including M365, server 2016-19, networking, ICT Helpdesk (end-user support), cyber security, ongoing maintenance, system development and business continuity.
Lead the planning, implementation, administration, and development of the organisations M365 tenancy and applications.
Support the development & implementation of new technologies by advising on design concepts & changes, implementation strategies & deployment timelines.
Contribute with modern thinking regarding Infrastructure technologies to assist in the digitalization of the business.
Undertake defined support activities including performing Scheduled Maintenance (controlled upgrades and fixes), testing, problem diagnosis and Root-cause Analysis, resolving subsequent issues within agreed parameters.
Provide advice and information on matters relating to Information Services systems and software, and ICT\GIS team service delivery, and support the effective monitoring of all such systems and services.
Contribute to developing and supporting awareness initiatives, including training and the production of user guides, to promote more effective, efficient, and sustainable use of the organisation’s Information Services resources.
Assist with the provision of effective Information Services administration by maintaining key documents and records such as Asset Registers, Network Diagrams, Technical procedures, and configuration documents.
Document technical procedures and routines and assist in the production and publication of all Information Services service standards and make recommendations for policy or action.
Undertake any other duties appropriate to the grade as required.
Who we are looking for:
Your skills, abilities and experience should include:
Demonstrable relevant experience of working in a similar role
Experience of developing and supporting M365, including Azure AD, Teams, Exchange, SharePoint, OneDrive, Intune, Autopilot and O365 Apps
Experience of developing and supporting M365 Power Platform services, such as Power BI and Power Automate.
Demonstrable technical ability
Excellent analytical and problem-solving skills
The ability to adapt and to learn new skills and technologies
A recognised computing or other relevant qualification at Degree level or equivalent, or equivalent relevant experience
Ideally, but not essential, you’ll also have:
Experience of Microsoft Azure Infrastructure as a service
Strong knowledge of security solutions including firewalls, antivirus, intrusion detection, network monitoring and MDM systems
Strong knowledge and understanding of M365
Strong knowledge and understanding of Active Directory and Group policy
Relevant Microsoft Qualifications
Who we are and our values:
We offer flexible and remote working, with a generous pension scheme and annual leave allowance. Staff have access to wellbeing services and there is a strong focus on wellbeing throughout the organisation.
Being part of Loch Lomond & the Trossachs National Park Authority means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference.
Loch Lomond & the Trossachs National Park Authority are proud to celebrate difference. Diversity of experience is vital in our success we want our business to be representative to the communities we work alongside. As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Closing date: 3 January 2024.
Interview dates are set for: w/c 15 January 2024.
London Sport
Great Dover Street, London SE1 4YB, UK
The Role
We are looking for an enthusiastic and ambitious Innovation Manager to join the growing Digital, Tech and Innovation team at London Sport. The role sits within the Impact & Innovation directorate and will be responsible for developing new initiatives to reduce inactivity. You will be at the forefront of testing and learning, turning our insight into action. The role is fast paced and will work quickly to identify opportunities that have the biggest impact.
What you’ll do:
Support the continued development of the innovation function by championing the innovation pipeline and reinforcing a culture of impactful innovation across all teams.
Encourage problem solving and creativity across all teams and colleagues to develop a pipeline of innovative ideas.
Support and lead colleagues at each stage of the innovation pipeline, taking ideas from conception through the innovation process to secure funding to scale innovation projects.
Speed up our innovation process so we can rapidly test, learn and scale innovative products, services and solutions to reduce inactivity.
Engage with Londoners and stakeholders to develop new products and services to get Londoners active.
Analyse and understand the current landscape to ensure our innovation is insight led and user centered.
Identify and deliver innovative solutions to diversifying income.
Who you are:
You have experience of working collaboratively with multi-disciplinary teams to design and deliver new products or services – this can include income generating as well as projects to get Londoners active.
You are able to develop personas, user stories and user insights through the use of qualitative and quantitative research techniques.
You have experience of using idea generation tools and techniques (either in a workshop setting or individually).
You can demonstrate experience developing products and initiatives from start to finish using iterative testing or prototyping of ideas to quickly and cheaply determine if the idea has legs.
You have the ability to initiate, develop and manage positive stakeholder relationships.
You have excellent communication and interpersonal skills with the ability to enthuse, persuade, negotiate and influence people through all forms of communication.
You can demonstrate an understanding of, and commitment to, equality, diversity and inclusion in relation to London.
Aug 21, 2023
Full time
The Role
We are looking for an enthusiastic and ambitious Innovation Manager to join the growing Digital, Tech and Innovation team at London Sport. The role sits within the Impact & Innovation directorate and will be responsible for developing new initiatives to reduce inactivity. You will be at the forefront of testing and learning, turning our insight into action. The role is fast paced and will work quickly to identify opportunities that have the biggest impact.
What you’ll do:
Support the continued development of the innovation function by championing the innovation pipeline and reinforcing a culture of impactful innovation across all teams.
Encourage problem solving and creativity across all teams and colleagues to develop a pipeline of innovative ideas.
Support and lead colleagues at each stage of the innovation pipeline, taking ideas from conception through the innovation process to secure funding to scale innovation projects.
Speed up our innovation process so we can rapidly test, learn and scale innovative products, services and solutions to reduce inactivity.
Engage with Londoners and stakeholders to develop new products and services to get Londoners active.
Analyse and understand the current landscape to ensure our innovation is insight led and user centered.
Identify and deliver innovative solutions to diversifying income.
Who you are:
You have experience of working collaboratively with multi-disciplinary teams to design and deliver new products or services – this can include income generating as well as projects to get Londoners active.
You are able to develop personas, user stories and user insights through the use of qualitative and quantitative research techniques.
You have experience of using idea generation tools and techniques (either in a workshop setting or individually).
You can demonstrate experience developing products and initiatives from start to finish using iterative testing or prototyping of ideas to quickly and cheaply determine if the idea has legs.
You have the ability to initiate, develop and manage positive stakeholder relationships.
You have excellent communication and interpersonal skills with the ability to enthuse, persuade, negotiate and influence people through all forms of communication.
You can demonstrate an understanding of, and commitment to, equality, diversity and inclusion in relation to London.
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Jun 05, 2023
Full time
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Our client is looking for an IT support analyst to join their small London based team.
This is a full-time permanent role that is predominantly based in the London office in the West End. It is a varied role that spreads across all Level 1 and Level 2 support and extends into Level 3 support for some systems.
The role involves:
IT systems administration and maintenance
Troubleshooting IT problems
IT security investigations
Data Backups
Generation of regular IT system performance and activity reports
Device management and operating system rebuilds
IT Change management
Documentation
Training of staff in the use of IT systems
General IT support and advice/sounding board for management
Desired competencies for candidates are:
- A very high level of discipline and trustworthiness - Tertiary qualification in IT systems administration and/or networking - Minimum of 2-3 years of experience in previous IT roles - Strong analytical skills. Driven by process and identifying opportunities for process improvement - Strong interpersonal skills and an excellent standard of both written and spoken English - A deep understanding of cyber security issues - Familiarity with Microsoft Active Directory environment. Detailed knowledge of Windows 10 administration - Experience installing operating systems on laptops/desktops - A detailed understanding of TCP/IP networking. Familiarity with Cisco networking to CCNA level or higher - Proficient use of Excel, Word - SQL, HTML or C# (.Net) skills are an advantage - Familiarity with Cisco security products such as Stealthwatch, ESA, WSA, ISE is an advantage - Familiarity with collaboration software such as Microsoft SharePoint, Cisco Unified Communications Manager or Cisco Meeting Server is an advantage - Familiarity with mobile device management is an advantage - Ability to work flexible hours
Mar 27, 2023
Full time
Our client is looking for an IT support analyst to join their small London based team.
This is a full-time permanent role that is predominantly based in the London office in the West End. It is a varied role that spreads across all Level 1 and Level 2 support and extends into Level 3 support for some systems.
The role involves:
IT systems administration and maintenance
Troubleshooting IT problems
IT security investigations
Data Backups
Generation of regular IT system performance and activity reports
Device management and operating system rebuilds
IT Change management
Documentation
Training of staff in the use of IT systems
General IT support and advice/sounding board for management
Desired competencies for candidates are:
- A very high level of discipline and trustworthiness - Tertiary qualification in IT systems administration and/or networking - Minimum of 2-3 years of experience in previous IT roles - Strong analytical skills. Driven by process and identifying opportunities for process improvement - Strong interpersonal skills and an excellent standard of both written and spoken English - A deep understanding of cyber security issues - Familiarity with Microsoft Active Directory environment. Detailed knowledge of Windows 10 administration - Experience installing operating systems on laptops/desktops - A detailed understanding of TCP/IP networking. Familiarity with Cisco networking to CCNA level or higher - Proficient use of Excel, Word - SQL, HTML or C# (.Net) skills are an advantage - Familiarity with Cisco security products such as Stealthwatch, ESA, WSA, ISE is an advantage - Familiarity with collaboration software such as Microsoft SharePoint, Cisco Unified Communications Manager or Cisco Meeting Server is an advantage - Familiarity with mobile device management is an advantage - Ability to work flexible hours
Technical Support Engineer - 365, 2nd line, 3rd line, Technical Support, Citrix We are currently working with am ambitious and thriving start-up firm who provide a service as a "virtual CTO/IT Director". This firm have been growing at a very fast rate with a business model that is proving to be extremely succesfful as a result of their growth they have a strong pipeline of work and projects upcoming, because of this they require a new Technical Support Engineer (365, 2nd line, 3rd line, Technical Support, Citrix) to join their team on a permanent basis. This role works closely with the CTO and Senior Solutions Consultants on integration and support projects, as 1st and 2nd line is handled by an MSP this role will really be working way above a usual support role and getting involved in high level technical matters that would not normally be available. This is a very urgent hire due to the sheer volume of projects and work, they need someone very enthusiastic to come in and really throw themselves at the work and grab the technical opportunity with both hands. You will receive training in any new technologies previously exposed to (Intune, EUC etc) one of the main reasons for being office based is so as you can learn. To be considered for this Technical Support Engineer (365, 2nd line, 3rd line, Technical Support, Citrix) role you must have: At least 3-5 years working within a technical support position (2nd-3rd line) Expert knowledge on the O365 platform. Professional experience preferred but not necessary. Duties Deal with any issues from the Service Desk •Carry out onsite activities for support, installations and troubleshooting where it is not possible to fix remotely Provide ownership and innovation of the Service Desk and enable new features, improvements, and service level agreements. Assist and build all our internal support processes and documentation. Liaise with 3rd party vendors and triage support tickets between them and our customers. Ensure support tickets and incidents are dealt with in a timely manner and within agreed SLA's. Build and maintain relationships with 3rd party suppliers for services such as IaaS, managed printing and software vendors. Perform computer / server and software installations. Support the ongoing maintenance and stability of IT Services. Perform scheduled maintenance and other tasks, often outside of normal business hours. Ensure IT system, standards and procedures are maintained throughout the business. Carry out daily checks of our customers infrastructure, backups and monitoring and action accordingly. Help produce and maintain clear and accurate systems documentation for work undertaken by the IT team and in production of user guidance and instructions. Engage with various IT Projects. Proactively explore new technologies and investigate how they may be utilized with the company. Over time, as we expand we will look to develop a shift pattern to cover a 08:30 - 18:30 operating window with out of hours support as required. Support of Microsoft 365 and our cloud environments. Internal support for our non-technical staff.
May 01, 2024
Full time
Technical Support Engineer - 365, 2nd line, 3rd line, Technical Support, Citrix We are currently working with am ambitious and thriving start-up firm who provide a service as a "virtual CTO/IT Director". This firm have been growing at a very fast rate with a business model that is proving to be extremely succesfful as a result of their growth they have a strong pipeline of work and projects upcoming, because of this they require a new Technical Support Engineer (365, 2nd line, 3rd line, Technical Support, Citrix) to join their team on a permanent basis. This role works closely with the CTO and Senior Solutions Consultants on integration and support projects, as 1st and 2nd line is handled by an MSP this role will really be working way above a usual support role and getting involved in high level technical matters that would not normally be available. This is a very urgent hire due to the sheer volume of projects and work, they need someone very enthusiastic to come in and really throw themselves at the work and grab the technical opportunity with both hands. You will receive training in any new technologies previously exposed to (Intune, EUC etc) one of the main reasons for being office based is so as you can learn. To be considered for this Technical Support Engineer (365, 2nd line, 3rd line, Technical Support, Citrix) role you must have: At least 3-5 years working within a technical support position (2nd-3rd line) Expert knowledge on the O365 platform. Professional experience preferred but not necessary. Duties Deal with any issues from the Service Desk •Carry out onsite activities for support, installations and troubleshooting where it is not possible to fix remotely Provide ownership and innovation of the Service Desk and enable new features, improvements, and service level agreements. Assist and build all our internal support processes and documentation. Liaise with 3rd party vendors and triage support tickets between them and our customers. Ensure support tickets and incidents are dealt with in a timely manner and within agreed SLA's. Build and maintain relationships with 3rd party suppliers for services such as IaaS, managed printing and software vendors. Perform computer / server and software installations. Support the ongoing maintenance and stability of IT Services. Perform scheduled maintenance and other tasks, often outside of normal business hours. Ensure IT system, standards and procedures are maintained throughout the business. Carry out daily checks of our customers infrastructure, backups and monitoring and action accordingly. Help produce and maintain clear and accurate systems documentation for work undertaken by the IT team and in production of user guidance and instructions. Engage with various IT Projects. Proactively explore new technologies and investigate how they may be utilized with the company. Over time, as we expand we will look to develop a shift pattern to cover a 08:30 - 18:30 operating window with out of hours support as required. Support of Microsoft 365 and our cloud environments. Internal support for our non-technical staff.
JOB TITLE: 2nd Line Support LOCATION: Lathom, Ormskirk PACKAGE: £25-35k WAY OF WORKING: Office Based THE BUSINESS: My client are a reputable manufacturing company with a legacy that has lasted for many years. THE OPPORTUNITY: A vacancy has arisen within my clients service centre for a Service Centre Analyst reporting to the Team. The IS Service Centre service delivery team is responsible for resolving tickets via telephone calls, remote access, email and visits. The successful candidate will work in a function which currently supports nearly 1,000 users across the UK. Key accountabilities: Adhere to our H&S policies and follow the Key Safety Behaviours. Achieve service level targets and Key Performance Indicators (KPIs. Record problems in the Service Centre online call logging system, along with troubleshooting, prioritisation, resolution and/or assignment of problems, progress chasing, maintaining incident records and reports. Maintain a professional service whilst dealing with all levels of staff and management in demanding circumstances in a busy environment. Liaise with Third Parties and ensure they are following standard processes. Ensure Standard Operating Procedures (SOP's) are created where necessary and knowledge shared amongst team Provide remote and on site 2nd line support for Client PCs, Printers, Telephony, Servers and Network equipment. Assist in the processes, including the physical requirements of boxing and un-boxing equipment to ensure refresh targets are met and returns are managed appropriately. Carry out site visits where issues cannot be resolved remotely. Key Skills required: The successful candidate should have excellent troubleshooting and problem solving skills in Microsoft Operating Systems (both client and server) and Office products, as well as excellent customer service skills. Network troubleshooting and server experience would also be advantageous, as would general hardware knowledge. An understanding of key IS areas including Active Directory, Exchange, Networking, Client Refresh, TCP/IP, SQL, Backup, NSG and 3rd party applications, or project work would be preferable but not essential. Applicants should possess a keen professional attitude; strong IT technical skills; good communication, team and interpersonal skills, and excellent customer facing skills. If you are interested in the role please apply to this advert or contact James Search C4S Search connect future Deep tech talent with leading entrepreneurial businesses and are always keen to hear from people with similar ambitions.
May 01, 2024
Full time
JOB TITLE: 2nd Line Support LOCATION: Lathom, Ormskirk PACKAGE: £25-35k WAY OF WORKING: Office Based THE BUSINESS: My client are a reputable manufacturing company with a legacy that has lasted for many years. THE OPPORTUNITY: A vacancy has arisen within my clients service centre for a Service Centre Analyst reporting to the Team. The IS Service Centre service delivery team is responsible for resolving tickets via telephone calls, remote access, email and visits. The successful candidate will work in a function which currently supports nearly 1,000 users across the UK. Key accountabilities: Adhere to our H&S policies and follow the Key Safety Behaviours. Achieve service level targets and Key Performance Indicators (KPIs. Record problems in the Service Centre online call logging system, along with troubleshooting, prioritisation, resolution and/or assignment of problems, progress chasing, maintaining incident records and reports. Maintain a professional service whilst dealing with all levels of staff and management in demanding circumstances in a busy environment. Liaise with Third Parties and ensure they are following standard processes. Ensure Standard Operating Procedures (SOP's) are created where necessary and knowledge shared amongst team Provide remote and on site 2nd line support for Client PCs, Printers, Telephony, Servers and Network equipment. Assist in the processes, including the physical requirements of boxing and un-boxing equipment to ensure refresh targets are met and returns are managed appropriately. Carry out site visits where issues cannot be resolved remotely. Key Skills required: The successful candidate should have excellent troubleshooting and problem solving skills in Microsoft Operating Systems (both client and server) and Office products, as well as excellent customer service skills. Network troubleshooting and server experience would also be advantageous, as would general hardware knowledge. An understanding of key IS areas including Active Directory, Exchange, Networking, Client Refresh, TCP/IP, SQL, Backup, NSG and 3rd party applications, or project work would be preferable but not essential. Applicants should possess a keen professional attitude; strong IT technical skills; good communication, team and interpersonal skills, and excellent customer facing skills. If you are interested in the role please apply to this advert or contact James Search C4S Search connect future Deep tech talent with leading entrepreneurial businesses and are always keen to hear from people with similar ambitions.
Employer description: Televerde has been a trusted partner for B2B sales, marketing, and customer experience solutions for nearly 30 years. Operating in the US, South America, and Europe, with a European headquarters in Glasgow since 2016, Televerde empowers Fortune 500 firms to drive revenue growth and generate high-quality leads. The company's culture is built on values that foster meaningful connections, both internally and with clients, embodying a community committed to individual growth and success. Overview: This role entails supporting Level 1 IT infrastructure, serving as a point of contact for IT services, incident management, asset inventory, and configuration. This position requires participation in organizational initiatives and flexibility for business needs, including communication with the US-based IT team. Responsibilities: Create, manage, remove network user access Install and configure workstation equipment to include both laptops and thin clients Provide support on our network equipment as needed by our Network Team Manage IT incidents from inception to close utilizing ServiceNow software Track the inventory of software, hardware and network assets Maintain security of the organization's computer systems Create, develop, and maintain SharePoint sites Lead IT projects as needed Support external clients as needed for email accounts and campaign implementation Maintain IT processes compatible with IT Security and Service Desk Participate in incident and problem resolution relating to all IT infrastructure Perform monitoring activities to ensure all systems and services are meeting service level agreements Establish and maintain effective relationships with the end-user community Desirable skills: Ability to work independently Strong communication skills Proficiency in Microsoft Office Products Familiarity with Microsoft Active Directory, Windows OS, Exchange, Office 365 Experience in process-oriented workflows Team player Adaptable Detail-oriented Prior experience preferred but not essential Salary: £20,000 per annum Working hours: 40 hours per week Benefits: 28 days annual leave including 8 bank holidays Additional wellness day holiday £10 off gym membership monthly Cycle to work scheme Employee Assistance programme (24/7, 365 days a year free access to legal, financial and relationship advisors and counsellors) Staff referral Pension Future prospects: The role offers opportunities for professional growth within Televerde's dynamic environment, including potential involvement in IT projects and ongoing skill development. Additionally, Televerde's commitment to employee well-being and investment in training programs ensures a supportive and enriching career path for successful candidates. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 8. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
May 01, 2024
Full time
Employer description: Televerde has been a trusted partner for B2B sales, marketing, and customer experience solutions for nearly 30 years. Operating in the US, South America, and Europe, with a European headquarters in Glasgow since 2016, Televerde empowers Fortune 500 firms to drive revenue growth and generate high-quality leads. The company's culture is built on values that foster meaningful connections, both internally and with clients, embodying a community committed to individual growth and success. Overview: This role entails supporting Level 1 IT infrastructure, serving as a point of contact for IT services, incident management, asset inventory, and configuration. This position requires participation in organizational initiatives and flexibility for business needs, including communication with the US-based IT team. Responsibilities: Create, manage, remove network user access Install and configure workstation equipment to include both laptops and thin clients Provide support on our network equipment as needed by our Network Team Manage IT incidents from inception to close utilizing ServiceNow software Track the inventory of software, hardware and network assets Maintain security of the organization's computer systems Create, develop, and maintain SharePoint sites Lead IT projects as needed Support external clients as needed for email accounts and campaign implementation Maintain IT processes compatible with IT Security and Service Desk Participate in incident and problem resolution relating to all IT infrastructure Perform monitoring activities to ensure all systems and services are meeting service level agreements Establish and maintain effective relationships with the end-user community Desirable skills: Ability to work independently Strong communication skills Proficiency in Microsoft Office Products Familiarity with Microsoft Active Directory, Windows OS, Exchange, Office 365 Experience in process-oriented workflows Team player Adaptable Detail-oriented Prior experience preferred but not essential Salary: £20,000 per annum Working hours: 40 hours per week Benefits: 28 days annual leave including 8 bank holidays Additional wellness day holiday £10 off gym membership monthly Cycle to work scheme Employee Assistance programme (24/7, 365 days a year free access to legal, financial and relationship advisors and counsellors) Staff referral Pension Future prospects: The role offers opportunities for professional growth within Televerde's dynamic environment, including potential involvement in IT projects and ongoing skill development. Additionally, Televerde's commitment to employee well-being and investment in training programs ensures a supportive and enriching career path for successful candidates. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 8. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
A leading Independent IT Infrastructure and Services Consultancy is looking for Privileged Access Management - PAM (CyberArk) Consultant/Implementation Engineers for a 3-month contract initially to start ASAP, various locations/clients in and around London (hybrid working), Inside IR35. The engineer will be responsible for, as part of the CyberArk delivery team, to deploy the CyberArk core PAS solution into a public sector client. The role will involve Cyber core PAS installation, config, testing and account onboarding across Windows and RHEL target applications and servers, providing technical expertise related to the CyberArk core PAS suite of products within on-premise, AWS and Azure environments. The CyberArk software and infrastructure being deployed consists of the following components:Enterprise Password Vault (EPV) Password Vault Web Access (PVWA) Central Policy Manager (CPM) Privileged Session Manager (PSM) HTML5 Gateway (H5G)Privileged Threat Analytics With experience of the above solutions across a minimum of 2 completed deployments. Essential Responsibilities and Requirements: Proven "Hands on" experience and technical abilities associated with BAU support activities for CyberArk's Privileged Identity and Privileged Session Management Suites (EPV, CPM, PVWA, PSM, HTML5GW, and DR)Proven experience in extending existing CyberArk technologies/practices (EPV) and providing recommendations to optimise or enhance BAU services offerings.Good knowledge and expertise in PAM processes, procedures and onboarding of accounts into a PAM (ideally CyberArk) solution Required Experience & Qualifications:Major operating systems such as Microsoft Windows, UNIX, Linux and applications/middleware technologies/platformsActive Directory structures and Identity Management policies and processes Familiarity with PAM aspects for major RDBMS such as Microsoft SQL, Oracle, etc.Experience facilitating business process design as it relates to managing identities and access privileges.Experience acting as a BAU Support Engineer for a PAM (CyberArk) solution.Valid SC Clearance Key skills & behaviours:Flexible approach and ability to work co-operatively within a newly created team environment.Should be a self-starter and be able to perform quality assurance and control to create technical deliverables that are error free / with minimal non-functional defects.Experience in operationally supporting large, complex technical environment.Methodical and structured in their approach to tasks.Capability to organise and prioritise tasksStrong interpersonal skills to establish/maintain relationships and interact with team members.Strong organisation and time management skillsStrong analytical and problem solving skills Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 01, 2024
Full time
A leading Independent IT Infrastructure and Services Consultancy is looking for Privileged Access Management - PAM (CyberArk) Consultant/Implementation Engineers for a 3-month contract initially to start ASAP, various locations/clients in and around London (hybrid working), Inside IR35. The engineer will be responsible for, as part of the CyberArk delivery team, to deploy the CyberArk core PAS solution into a public sector client. The role will involve Cyber core PAS installation, config, testing and account onboarding across Windows and RHEL target applications and servers, providing technical expertise related to the CyberArk core PAS suite of products within on-premise, AWS and Azure environments. The CyberArk software and infrastructure being deployed consists of the following components:Enterprise Password Vault (EPV) Password Vault Web Access (PVWA) Central Policy Manager (CPM) Privileged Session Manager (PSM) HTML5 Gateway (H5G)Privileged Threat Analytics With experience of the above solutions across a minimum of 2 completed deployments. Essential Responsibilities and Requirements: Proven "Hands on" experience and technical abilities associated with BAU support activities for CyberArk's Privileged Identity and Privileged Session Management Suites (EPV, CPM, PVWA, PSM, HTML5GW, and DR)Proven experience in extending existing CyberArk technologies/practices (EPV) and providing recommendations to optimise or enhance BAU services offerings.Good knowledge and expertise in PAM processes, procedures and onboarding of accounts into a PAM (ideally CyberArk) solution Required Experience & Qualifications:Major operating systems such as Microsoft Windows, UNIX, Linux and applications/middleware technologies/platformsActive Directory structures and Identity Management policies and processes Familiarity with PAM aspects for major RDBMS such as Microsoft SQL, Oracle, etc.Experience facilitating business process design as it relates to managing identities and access privileges.Experience acting as a BAU Support Engineer for a PAM (CyberArk) solution.Valid SC Clearance Key skills & behaviours:Flexible approach and ability to work co-operatively within a newly created team environment.Should be a self-starter and be able to perform quality assurance and control to create technical deliverables that are error free / with minimal non-functional defects.Experience in operationally supporting large, complex technical environment.Methodical and structured in their approach to tasks.Capability to organise and prioritise tasksStrong interpersonal skills to establish/maintain relationships and interact with team members.Strong organisation and time management skillsStrong analytical and problem solving skills Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Company description: We're Nominet - a world-leading domain name registry operating at the heart of internet infrastructure. While we're best known for running .UK domains, we also help protect public services from cyber threat. As a public benefit company, our work funds the ability to make a positive impact on society. We've donated millions to projects that use technology to improve peoples' lives and have committed to delivering £60m worth of support over the next three years. We're also already a Carbon Neutral company and we're committed to helping the UK reach Net Zero by 2050. Job description: Platform Engineer Contract Type: Permanent Location: Hybrid minimum 20% on-site in our Oxford Science Park office We're proud to be an Equal Opportunity and Affirmative Action Employer, and we're committed to building an inclusive, diverse community that celebrates and welcomes everyone. If there are any adjustments we could make to the recruitment and selection process to support you, please let us know. About Us We're Nominet - a world-leading domain name registry operating at the heart of internet infrastructure. While we're best known for running .UK domains, we also help protect public services from cyber threat. As a public benefit company, our work funds the ability to make a positive impact on society. We've donated millions to projects that use technology to improve peoples' lives and have committed to delivering £60m worth of support over the next three years. We're also already a Carbon Neutral company and we're committed to helping the UK reach Net Zero by 2050. About the role As a key member of our agile team, you will play a pivotal role in the design and construction of Nominet's cutting-edge Enterprise Platform. This Private Cloud platform will be the cornerstone of our operations and will be responsible for powering vital applications, including our prestigious UK registry.? Working closely with a team of talented engineers, you will contribute to the development and deployment of this state-of-the-art platform. With a primary focus on multi-site co-location data centres, Kubernetes container stacks, and integrated service and management solutions, this platform harnesses the power of both public and private cloud systems.? As the platform evolves, you will transition from the design phase to the critical stage of managing and operating it in a multi-environment production system, replacing outdated legacy services along the way.? By collaborating closely with your fellow Platform Engineers, you will be at the forefront of delivering a best-in-class Platform-as-a-Service (PaaS) solution to the entire organization. Your expertise and dedication will contribute directly to the success of our ambitious project and ensure seamless integration of modern technologies and capabilities.? If you are passionate about building robust, scalable, and cutting-edge platforms, this is the role for you. About you and your experience Proficient in hardware management, including handling hardware racking, vendor coordination, and equipment replacement.? Skilled in supporting and maintaining enterprise-level VMware environments, encompassing clustering, ESXi, and patch management.? Possesses a working knowledge of the latest Linux operating systems, equivalent to an RHCE level, with expertise in image building, Linux server fleet management, and adherence to best practices. Familiarity with RedHat network fundamentals.? Comfortable with the latest enterprise Windows systems, Active Directory, group policy, OS (Operating System) patch management, and possesses some PowerShell knowledge.? Familiarity with automation methodologies, such as Infrastructure as Code (IaC), with experience in Ansible or equivalent automation tools (e.g., Terraform, Puppet, etc.).? Proficient in utilizing enterprise-grade monitoring solutions like CheckMK, Zabbix, Nagios, vRealize Operations (vROps), etc.? Some scripting experience in languages like Python, Perl, or Bash.? Adheres to ITIL best practices and possesses an understanding of ISO compliance.? Basic understanding of networking fundamentals, including routing, switching, load balancing, firewalling, TCP/IP stack, subnetting, and LAN separation.? Awareness and knowledge of enterprise-grade SAN/storage solutions, datastores, and ISCSI. What we offer 30 days annual leave plus bank holidays, with the ability to purchase an additional 5 days Bupa private healthcare + Employee Assistance Programme and Medicash Electric vehicle scheme with on-site charging points Rewards platform with access to discounts at hundreds of shops, restaurants etc. And many more! Please note, all roles working for Nominet will be subject to a Baseline Personnel Security Standard (BPSS) check. Some roles due to the nature of their work, will require additional security clearance.
May 01, 2024
Full time
Company description: We're Nominet - a world-leading domain name registry operating at the heart of internet infrastructure. While we're best known for running .UK domains, we also help protect public services from cyber threat. As a public benefit company, our work funds the ability to make a positive impact on society. We've donated millions to projects that use technology to improve peoples' lives and have committed to delivering £60m worth of support over the next three years. We're also already a Carbon Neutral company and we're committed to helping the UK reach Net Zero by 2050. Job description: Platform Engineer Contract Type: Permanent Location: Hybrid minimum 20% on-site in our Oxford Science Park office We're proud to be an Equal Opportunity and Affirmative Action Employer, and we're committed to building an inclusive, diverse community that celebrates and welcomes everyone. If there are any adjustments we could make to the recruitment and selection process to support you, please let us know. About Us We're Nominet - a world-leading domain name registry operating at the heart of internet infrastructure. While we're best known for running .UK domains, we also help protect public services from cyber threat. As a public benefit company, our work funds the ability to make a positive impact on society. We've donated millions to projects that use technology to improve peoples' lives and have committed to delivering £60m worth of support over the next three years. We're also already a Carbon Neutral company and we're committed to helping the UK reach Net Zero by 2050. About the role As a key member of our agile team, you will play a pivotal role in the design and construction of Nominet's cutting-edge Enterprise Platform. This Private Cloud platform will be the cornerstone of our operations and will be responsible for powering vital applications, including our prestigious UK registry.? Working closely with a team of talented engineers, you will contribute to the development and deployment of this state-of-the-art platform. With a primary focus on multi-site co-location data centres, Kubernetes container stacks, and integrated service and management solutions, this platform harnesses the power of both public and private cloud systems.? As the platform evolves, you will transition from the design phase to the critical stage of managing and operating it in a multi-environment production system, replacing outdated legacy services along the way.? By collaborating closely with your fellow Platform Engineers, you will be at the forefront of delivering a best-in-class Platform-as-a-Service (PaaS) solution to the entire organization. Your expertise and dedication will contribute directly to the success of our ambitious project and ensure seamless integration of modern technologies and capabilities.? If you are passionate about building robust, scalable, and cutting-edge platforms, this is the role for you. About you and your experience Proficient in hardware management, including handling hardware racking, vendor coordination, and equipment replacement.? Skilled in supporting and maintaining enterprise-level VMware environments, encompassing clustering, ESXi, and patch management.? Possesses a working knowledge of the latest Linux operating systems, equivalent to an RHCE level, with expertise in image building, Linux server fleet management, and adherence to best practices. Familiarity with RedHat network fundamentals.? Comfortable with the latest enterprise Windows systems, Active Directory, group policy, OS (Operating System) patch management, and possesses some PowerShell knowledge.? Familiarity with automation methodologies, such as Infrastructure as Code (IaC), with experience in Ansible or equivalent automation tools (e.g., Terraform, Puppet, etc.).? Proficient in utilizing enterprise-grade monitoring solutions like CheckMK, Zabbix, Nagios, vRealize Operations (vROps), etc.? Some scripting experience in languages like Python, Perl, or Bash.? Adheres to ITIL best practices and possesses an understanding of ISO compliance.? Basic understanding of networking fundamentals, including routing, switching, load balancing, firewalling, TCP/IP stack, subnetting, and LAN separation.? Awareness and knowledge of enterprise-grade SAN/storage solutions, datastores, and ISCSI. What we offer 30 days annual leave plus bank holidays, with the ability to purchase an additional 5 days Bupa private healthcare + Employee Assistance Programme and Medicash Electric vehicle scheme with on-site charging points Rewards platform with access to discounts at hundreds of shops, restaurants etc. And many more! Please note, all roles working for Nominet will be subject to a Baseline Personnel Security Standard (BPSS) check. Some roles due to the nature of their work, will require additional security clearance.
About Us Our client is an MSP IT services provider with a clear vision to provide exceptional IT support. Their mantra is that they cherish their clients' technologies. They offer IT Support, infrastructure projects, software development, and cyber security. Role Description This is a full-time, office-based role as a customer-facing IT Support/Project Engineer. You will be responsible for resolving technology issues on Windows and Mac. Daily tasks include dedicating time to tickets, investigating and solving technical problems, communicating troubleshooting steps, and maintaining documentation on team procedures and processes. You will be supported with on-going training and have the support you need to develop with many opportunities for career progression. We pay a competitive salary complemented with a performance related bonus. More about you We are seeking people who are: Problem-solvers, analytical thinkers. Clear communicators, curious about the technology. Familiar with Microsoft or Apple platforms and tools. Ability to work in teams and collaborate. A natural inclination for customer service. Demonstrate that you can apply what you have learnt. Essential A professional and confident manner A basic understanding of TCP/IP, DNS, Microsoft Active Directory/Group Policies Understanding of anti-virus products and technologies Understanding of network infrastructure appliances such as routers, switches and wireless network points. Advantage Accreditation or experience in the majority of the following technical products: Microsoft Server Operating systems Microsoft Desktop Operating Systems Microsoft Exchange Server 2010/2013/2016 Microsoft RDS Active Directory Office 365 Hyper-V Citrix XenApp/Xendesktop Citrix Netscaler Sonicwall Firewalls Veeam / Cloud backup solutions Scripting (Powershell) Azure SQL Linux Symantec Cloud Webroot product range Cisco Switches Why Join Us You'll have the opportunity to work with enterprise level technologies and alongside exceptional professionals who are passionate about what they do. With a supportive environment and opportunities for career progression, your potential for growth is limitless. Apply Today If you're ready to take the next step in your IT career - apply now!
May 01, 2024
Full time
About Us Our client is an MSP IT services provider with a clear vision to provide exceptional IT support. Their mantra is that they cherish their clients' technologies. They offer IT Support, infrastructure projects, software development, and cyber security. Role Description This is a full-time, office-based role as a customer-facing IT Support/Project Engineer. You will be responsible for resolving technology issues on Windows and Mac. Daily tasks include dedicating time to tickets, investigating and solving technical problems, communicating troubleshooting steps, and maintaining documentation on team procedures and processes. You will be supported with on-going training and have the support you need to develop with many opportunities for career progression. We pay a competitive salary complemented with a performance related bonus. More about you We are seeking people who are: Problem-solvers, analytical thinkers. Clear communicators, curious about the technology. Familiar with Microsoft or Apple platforms and tools. Ability to work in teams and collaborate. A natural inclination for customer service. Demonstrate that you can apply what you have learnt. Essential A professional and confident manner A basic understanding of TCP/IP, DNS, Microsoft Active Directory/Group Policies Understanding of anti-virus products and technologies Understanding of network infrastructure appliances such as routers, switches and wireless network points. Advantage Accreditation or experience in the majority of the following technical products: Microsoft Server Operating systems Microsoft Desktop Operating Systems Microsoft Exchange Server 2010/2013/2016 Microsoft RDS Active Directory Office 365 Hyper-V Citrix XenApp/Xendesktop Citrix Netscaler Sonicwall Firewalls Veeam / Cloud backup solutions Scripting (Powershell) Azure SQL Linux Symantec Cloud Webroot product range Cisco Switches Why Join Us You'll have the opportunity to work with enterprise level technologies and alongside exceptional professionals who are passionate about what they do. With a supportive environment and opportunities for career progression, your potential for growth is limitless. Apply Today If you're ready to take the next step in your IT career - apply now!
Newton Colmore Consulting Ltd
Cambridge, Cambridgeshire
Security Cleared Firmware Engineer - DSP Engineer - Cambridge - Spin-Out Company A new Spin-Out company, based in Cambridge, providing product development for Security Cleared sectors, is currently looking for an experienced Firmware Engineer or DSP Engineer to work on a wide range of new technologies. You will be working on a range of new technology inventions, providing expert approaches to Firmware Engineering and DSP Engineering applications. Due to the varied nature of the work, we ideally seek someone with knowledge of FPGA, DSP design and engineering, DSP Modelling, and design using embedded systems. Not all of these areas are required, but having experience in as many as possible in your past roles as a Firmware Engineer or DSP Engineer would be advantageous. Specific experience working on high-speed electronic systems would be ideal but is not essential. If you have previously worked in a security-cleared environment, it would be fantastic, although not essential as they are open to candidates from different sectors. However, you must be able to obtain security clearance. This usually means being a British Citizen or residing in the UK for five years in continuous employment. If you already hold security clearance from another source, this would be acceptable. You are going to work on some extremely interesting projects that will help you continually develop your career. Apart from this, you will receive an excellent starting salary and a benefits package in line with the parent company, along with continuous career training for future progression. We are looking for someone to start as soon as possible, so if you are interested, we recommend making an application now to avoid missing out. However, we understand you may have a long notice period, which can be normal in this sector. For more information, please feel free to call Andrew Welsh, Director of Medical Devices Recruitment and Scientific Recruitment Specialist at Newton Colmore, on , or submit an application, and one of our team members at Newton Colmore will contact you. Newton Colmore Consulting is a specialist recruitment company within the Medical Devices, Scientific Engineering, Scientific Software, Robotics, Data Science, Healthcare Communications, Science, Electronics Design, New Product Design, Human Factors, Regulatory Affairs, Quality Assurance, and Field Service Engineering sectors.
May 01, 2024
Full time
Security Cleared Firmware Engineer - DSP Engineer - Cambridge - Spin-Out Company A new Spin-Out company, based in Cambridge, providing product development for Security Cleared sectors, is currently looking for an experienced Firmware Engineer or DSP Engineer to work on a wide range of new technologies. You will be working on a range of new technology inventions, providing expert approaches to Firmware Engineering and DSP Engineering applications. Due to the varied nature of the work, we ideally seek someone with knowledge of FPGA, DSP design and engineering, DSP Modelling, and design using embedded systems. Not all of these areas are required, but having experience in as many as possible in your past roles as a Firmware Engineer or DSP Engineer would be advantageous. Specific experience working on high-speed electronic systems would be ideal but is not essential. If you have previously worked in a security-cleared environment, it would be fantastic, although not essential as they are open to candidates from different sectors. However, you must be able to obtain security clearance. This usually means being a British Citizen or residing in the UK for five years in continuous employment. If you already hold security clearance from another source, this would be acceptable. You are going to work on some extremely interesting projects that will help you continually develop your career. Apart from this, you will receive an excellent starting salary and a benefits package in line with the parent company, along with continuous career training for future progression. We are looking for someone to start as soon as possible, so if you are interested, we recommend making an application now to avoid missing out. However, we understand you may have a long notice period, which can be normal in this sector. For more information, please feel free to call Andrew Welsh, Director of Medical Devices Recruitment and Scientific Recruitment Specialist at Newton Colmore, on , or submit an application, and one of our team members at Newton Colmore will contact you. Newton Colmore Consulting is a specialist recruitment company within the Medical Devices, Scientific Engineering, Scientific Software, Robotics, Data Science, Healthcare Communications, Science, Electronics Design, New Product Design, Human Factors, Regulatory Affairs, Quality Assurance, and Field Service Engineering sectors.
Location : Birkenhead, North West England, CH41 6DU : Croydon, London (region), CR0 2AQ : Coventry, West Midlands (England), CV1 2WT : Durham, North East England, DH1 5TR : Weymouth, South West England, DT4 9TT : Gloucester, South West England, GL1 1DQ : Kingston upon Hull, Yorkshire and the Humber, HU2 8JN : Leicester, East Midlands (England), LE3 5DR : Plymouth, South West England, PL6 5WS : Warton, North West England, PR4 1TE : Swansea, Wales, SA7 9FQ : Telford, West Midlands (England), TF3 4LR Salary : £41,206 Contract type : Permanent Working pattern : Flexible working, Full-time, Part-time Benefits : Competitive About the job It is an exciting time for HM Land Registry (HMLR) as we continue to embark on a major transformation programme. HMLR's ambition is to become the world's leading land registry for speed, simplicity and an open approach to data. We are looking for an Infrastructure Engineer (Load and Performance testing) to join our Transformation & Technology Directorate.You will be part of the IT Operations Practice, which is responsible for the performance and delivery of all technical infrastructure which underpins and supports the organisation. HM Land Registry's existing software systems and services form part of the critical national infrastructure, safeguarding land and property ownership valued at £7 trillion. This enables over £1 trillion worth of personal and commercial lending to be secured against property across England and Wales. Job description The Load and Infrastructure Performance Team plays an important role in load testing of Land Registry Services, providing assurance to the business and stakeholders.As part of your role, you will provide technical support for the maintenance of IT Infrastructure and platforms, as part of a wider infrastructure engineering community. You will plan and manage technical changes related to your specialism and implement technology to ensure non-functional requirements and service levels can be achieved, engaging with other technical specialists where appropriate. You will take responsibility for the resolution of incidents or escalation, as appropriate and support continuous enhancements to pre-production services and systems to prevent service outages. You will work with the delivery practice to construct and maintain realistic estimates and plans for Infrastructure deliverables, produce and maintain technical team documentation and work with the Lead Infrastructure Leads in the documentation of designs of new solutions.There will be frequent travel required to the Plymouth office to work with colleagues and other locations in the UK. Please note that due to the nature of the role, you will be required to work a minimum of 30 hours per week.HMLR believe that a blended approach to where you work that enables some time working from home, as well as in the office may give you an improved experience and has clear business benefits, therefore we expect everyone to spend at least 60% of their working time in the office. Please see the attached candidate pack for further information on this role. Person specification To be successful in this role, you will either hold a qualification in Information Technology or a related area (Degree Level or equivalent) or have experience in a performance/load test field. You will also be ISTQB - Foundation in software testing qualified.You will have in-depth experience using LoadRunner Professional or Enterprise testing software and working knowledge of several relevant technologies and software such as Jenkins, Openshift, Kabana, Post Gres databases and mainframe Supersession.You will have experience with writing and modifying load-testing scripts using programming or scripting languages. You can also demonstrate evidence of gathering and analysing non-functional requirements, planning load tests and reporting to stakeholders.The role may require occasional planned out of hours working in order to deal with IT changes and maintenance. If needed to undertake on-call activities an additional payment is made based on the size of the on-call team.This post requires Security Clearance and could be subject to further background checks. You will require a minimum of 5 years of residence in the UK.For applicants applying to our Coventry office, please note that our office will be moving to our new location, Cheylesmore House, 5 Quinton Road, Coventry CV1 2WT. The move from our current location (CV1 3BH) will happen in phases, with all staff due to have moved to Cheylesmore House by July 2024.Where an individual taking up the responsibility will be based in the Swansea Office, the ability to speak Welsh is desirable. Benefits Alongside your salary of £41,206, HM Land Registry contributes £9,881 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. HM Land Registry our vision is a world-leading property market as part of a thriving economy and a sustainable future. We are unique in terms of the economic and social impacts of our work, our ability to make a positive difference in the lives of our customers, our sense of mission, and our great people. They are the foundation of all we have achieved and all we aspire to in the future. We want our people to feel proud to work for HM Land Registry and be able to fulfil their full potential.We have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development, and flexible ways of working. We offer competitive pay and annual leave, attractive pension options and a wide range of other benefits.You may have experience in the following: Administrator, Data Center Engineer, IT Support Engineer, Network Operations Center (NOC) Engineer, Infrastructure Automation Engineer, IT Infrastructure Engineer, Infrastructure Solutions Engineer, Infrastructure Analyst, Infrastructure Manager, IT Operations Engineer, Tester, Testing, Test Analyst, Test Engineer, etc. REF-213604
May 01, 2024
Full time
Location : Birkenhead, North West England, CH41 6DU : Croydon, London (region), CR0 2AQ : Coventry, West Midlands (England), CV1 2WT : Durham, North East England, DH1 5TR : Weymouth, South West England, DT4 9TT : Gloucester, South West England, GL1 1DQ : Kingston upon Hull, Yorkshire and the Humber, HU2 8JN : Leicester, East Midlands (England), LE3 5DR : Plymouth, South West England, PL6 5WS : Warton, North West England, PR4 1TE : Swansea, Wales, SA7 9FQ : Telford, West Midlands (England), TF3 4LR Salary : £41,206 Contract type : Permanent Working pattern : Flexible working, Full-time, Part-time Benefits : Competitive About the job It is an exciting time for HM Land Registry (HMLR) as we continue to embark on a major transformation programme. HMLR's ambition is to become the world's leading land registry for speed, simplicity and an open approach to data. We are looking for an Infrastructure Engineer (Load and Performance testing) to join our Transformation & Technology Directorate.You will be part of the IT Operations Practice, which is responsible for the performance and delivery of all technical infrastructure which underpins and supports the organisation. HM Land Registry's existing software systems and services form part of the critical national infrastructure, safeguarding land and property ownership valued at £7 trillion. This enables over £1 trillion worth of personal and commercial lending to be secured against property across England and Wales. Job description The Load and Infrastructure Performance Team plays an important role in load testing of Land Registry Services, providing assurance to the business and stakeholders.As part of your role, you will provide technical support for the maintenance of IT Infrastructure and platforms, as part of a wider infrastructure engineering community. You will plan and manage technical changes related to your specialism and implement technology to ensure non-functional requirements and service levels can be achieved, engaging with other technical specialists where appropriate. You will take responsibility for the resolution of incidents or escalation, as appropriate and support continuous enhancements to pre-production services and systems to prevent service outages. You will work with the delivery practice to construct and maintain realistic estimates and plans for Infrastructure deliverables, produce and maintain technical team documentation and work with the Lead Infrastructure Leads in the documentation of designs of new solutions.There will be frequent travel required to the Plymouth office to work with colleagues and other locations in the UK. Please note that due to the nature of the role, you will be required to work a minimum of 30 hours per week.HMLR believe that a blended approach to where you work that enables some time working from home, as well as in the office may give you an improved experience and has clear business benefits, therefore we expect everyone to spend at least 60% of their working time in the office. Please see the attached candidate pack for further information on this role. Person specification To be successful in this role, you will either hold a qualification in Information Technology or a related area (Degree Level or equivalent) or have experience in a performance/load test field. You will also be ISTQB - Foundation in software testing qualified.You will have in-depth experience using LoadRunner Professional or Enterprise testing software and working knowledge of several relevant technologies and software such as Jenkins, Openshift, Kabana, Post Gres databases and mainframe Supersession.You will have experience with writing and modifying load-testing scripts using programming or scripting languages. You can also demonstrate evidence of gathering and analysing non-functional requirements, planning load tests and reporting to stakeholders.The role may require occasional planned out of hours working in order to deal with IT changes and maintenance. If needed to undertake on-call activities an additional payment is made based on the size of the on-call team.This post requires Security Clearance and could be subject to further background checks. You will require a minimum of 5 years of residence in the UK.For applicants applying to our Coventry office, please note that our office will be moving to our new location, Cheylesmore House, 5 Quinton Road, Coventry CV1 2WT. The move from our current location (CV1 3BH) will happen in phases, with all staff due to have moved to Cheylesmore House by July 2024.Where an individual taking up the responsibility will be based in the Swansea Office, the ability to speak Welsh is desirable. Benefits Alongside your salary of £41,206, HM Land Registry contributes £9,881 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. HM Land Registry our vision is a world-leading property market as part of a thriving economy and a sustainable future. We are unique in terms of the economic and social impacts of our work, our ability to make a positive difference in the lives of our customers, our sense of mission, and our great people. They are the foundation of all we have achieved and all we aspire to in the future. We want our people to feel proud to work for HM Land Registry and be able to fulfil their full potential.We have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development, and flexible ways of working. We offer competitive pay and annual leave, attractive pension options and a wide range of other benefits.You may have experience in the following: Administrator, Data Center Engineer, IT Support Engineer, Network Operations Center (NOC) Engineer, Infrastructure Automation Engineer, IT Infrastructure Engineer, Infrastructure Solutions Engineer, Infrastructure Analyst, Infrastructure Manager, IT Operations Engineer, Tester, Testing, Test Analyst, Test Engineer, etc. REF-213604
Wehave an exciting opportunityavailable for a Video and Multimedia Producer to join one of the world's leading research Institutes at a crucial time in its evolution, and play a definitive role in shaping it for the future. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary from £52,100 with benefits, subject to skills and experience . The role: As a highly skilled Video and Multimedia Producer you will lead on all aspects of video, photography and audio production in our Communications and Public Engagement team. Reporting to our Head of Digital and Creative, you will be responsible for creating imaginative, high-quality and strategically-aligned multimedia content in a variety of formats, playing a key role in shaping the narrative of the Crick and what it represents. Responsibilities of our Video and Multimedia Producer: These include but are not limited to: Leading on the creative development of the Crick's video, audio and multimedia content, working with colleagues from across the Crick to tell stories that bring to life the work and science of the Crick Playing a key role in finding stories and shaping the editorial narrative of the Crick, identifying creative collaborations, and building a content pipeline that embodies the Crick's strategic goals Leading on the Crick's house-style for video and multimedia content, ensuring it helps deliver our strategic ambitions and is aligned with our brand, values and tone of voice Leading and producing end-to-end video and audio content (from initial creative concept, through to scripting, filming, editing and post-production) such as: explainer videos, promotional videos, events films, b-roll, podcasting, social media videos Developing and producing serialised content to help us grow and engage audiences through our social media channels (particularly YouTube, Instagram Reels and TikTok) Ensuring best-practice video and audio production are embedded across the Crick, training and upskilling colleagues from the Communications and Public Engagement and advising teams and individuals making their own audio and video content for social media Working with Head of Digital and Creative to develop and define the Crick's digital strategy Working with Deputy Director of Communications to identify, develop and build strategically relevant video and audio content partnerships with creators and other organisations On larger scale projects not produced in-house, procuring and managing agencies and production companies, ensuring quality and delivery Monitoring, evaluating and making recommendations for our future multimedia content to ensure we are continually enhancing and improving our outputs Horizon scanning for trends and opportunities in digital video, audio and related social media content, ensuring we are ahead of the curve in our use of multimedia to engage and grow our audiences online Maintaining an inventory of the Crick's recording equipment, making recommendations to Head of Digital and Creative for procurement of new equipment to enhance the Crick's creative multimedia output Occasional management of freelancers and interns Skills and experience we are looking for in our Video and Multimedia Producer: Extensive editorial experience and ability to identify and tell a compelling story, with a can-do approach to capturing footage A proven track record of presenting complex information and ideas creatively and efficiently using video, audio, and other multimedia formats Extensive knowledge and experience of broadcast technologies and proven ability to operate cameras, audio systems, vision mixers, lighting, VT and web encoders Significant professional experience of shooting, editing, lighting and sound recording Significant professional experience in interviewing and directing people in front of camera to capture key images, messages and soundbites A deep understanding of legal aspects of video and audio production including fact-checking, sourcing, copyright and obtaining consent Professional experience using Premiere Pro to edit video Experience of conducting in-depth research around specific subject areas to develop scripts and content A passion for developing social media and a deep understanding of how it is evolving Experience of evaluating impact of creative outputs to improve impact of future work Strong interpersonal, negotiation and communications skills with experience of multiple stakeholder management Proven ability to spot new opportunities to develop innovative output, be open to new ideas and motivate colleagues to take creative risks Enthusiasm for our objectives and strategies and the ability to communicate these with clarity and diplomacy Able to combine creative flair with impeccable organisation skills Closing date: 19/May/.59 If you feel you have the skills and experience to become our Video and Multimedia Producer , please click 'apply' today, we'd love to hear from you! All offers of employment are subject to successful security screening and continuous eligibility to work in the United Kingdom.
May 01, 2024
Full time
Wehave an exciting opportunityavailable for a Video and Multimedia Producer to join one of the world's leading research Institutes at a crucial time in its evolution, and play a definitive role in shaping it for the future. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary from £52,100 with benefits, subject to skills and experience . The role: As a highly skilled Video and Multimedia Producer you will lead on all aspects of video, photography and audio production in our Communications and Public Engagement team. Reporting to our Head of Digital and Creative, you will be responsible for creating imaginative, high-quality and strategically-aligned multimedia content in a variety of formats, playing a key role in shaping the narrative of the Crick and what it represents. Responsibilities of our Video and Multimedia Producer: These include but are not limited to: Leading on the creative development of the Crick's video, audio and multimedia content, working with colleagues from across the Crick to tell stories that bring to life the work and science of the Crick Playing a key role in finding stories and shaping the editorial narrative of the Crick, identifying creative collaborations, and building a content pipeline that embodies the Crick's strategic goals Leading on the Crick's house-style for video and multimedia content, ensuring it helps deliver our strategic ambitions and is aligned with our brand, values and tone of voice Leading and producing end-to-end video and audio content (from initial creative concept, through to scripting, filming, editing and post-production) such as: explainer videos, promotional videos, events films, b-roll, podcasting, social media videos Developing and producing serialised content to help us grow and engage audiences through our social media channels (particularly YouTube, Instagram Reels and TikTok) Ensuring best-practice video and audio production are embedded across the Crick, training and upskilling colleagues from the Communications and Public Engagement and advising teams and individuals making their own audio and video content for social media Working with Head of Digital and Creative to develop and define the Crick's digital strategy Working with Deputy Director of Communications to identify, develop and build strategically relevant video and audio content partnerships with creators and other organisations On larger scale projects not produced in-house, procuring and managing agencies and production companies, ensuring quality and delivery Monitoring, evaluating and making recommendations for our future multimedia content to ensure we are continually enhancing and improving our outputs Horizon scanning for trends and opportunities in digital video, audio and related social media content, ensuring we are ahead of the curve in our use of multimedia to engage and grow our audiences online Maintaining an inventory of the Crick's recording equipment, making recommendations to Head of Digital and Creative for procurement of new equipment to enhance the Crick's creative multimedia output Occasional management of freelancers and interns Skills and experience we are looking for in our Video and Multimedia Producer: Extensive editorial experience and ability to identify and tell a compelling story, with a can-do approach to capturing footage A proven track record of presenting complex information and ideas creatively and efficiently using video, audio, and other multimedia formats Extensive knowledge and experience of broadcast technologies and proven ability to operate cameras, audio systems, vision mixers, lighting, VT and web encoders Significant professional experience of shooting, editing, lighting and sound recording Significant professional experience in interviewing and directing people in front of camera to capture key images, messages and soundbites A deep understanding of legal aspects of video and audio production including fact-checking, sourcing, copyright and obtaining consent Professional experience using Premiere Pro to edit video Experience of conducting in-depth research around specific subject areas to develop scripts and content A passion for developing social media and a deep understanding of how it is evolving Experience of evaluating impact of creative outputs to improve impact of future work Strong interpersonal, negotiation and communications skills with experience of multiple stakeholder management Proven ability to spot new opportunities to develop innovative output, be open to new ideas and motivate colleagues to take creative risks Enthusiasm for our objectives and strategies and the ability to communicate these with clarity and diplomacy Able to combine creative flair with impeccable organisation skills Closing date: 19/May/.59 If you feel you have the skills and experience to become our Video and Multimedia Producer , please click 'apply' today, we'd love to hear from you! All offers of employment are subject to successful security screening and continuous eligibility to work in the United Kingdom.
Newton Colmore Consulting Ltd
Cambridge, Cambridgeshire
Embedded Software Engineer - Security Clearance - Cambridge A growing spinout security technology company, based in Cambridge, is currently seeking an experienced Embedded Software Engineer to assist with the development, modification, and enhancement of various security technologies. Your focus will span across radio, satellite, communications, radar, sensors, and other complex technologies used in the defence, aerospace, telecommunications, and other cutting-edge sectors, where you will contribute to the development of new technologies. You will collaborate with a team of experts, including electronics design engineers, software engineers, mechanical engineers, physicists, and other specialists. You won't necessarily need prior experience in the specific sector, as this is trainable, but you should have substantial experience in developing embedded systems using C/C++ programming languages. This company provides bespoke products and services for clients, ensuring that your projects will always be unique, presenting their own set of problems and challenges to keep you engaged. In addition to client projects, you will be involved in developing new versions of existing technology and improving current versions, offering a diverse and engaging role that will keep you interested for the long term. While experience in telecommunications, aerospace, scientific, radar, radio, or other complex technologies that involve communication between devices would be ideal, it is not essential. Your experience as an Embedded Software Engineer is more crucial than the specific sector. Certain roles may require security clearance, typically necessitating a British passport with no criminal record or a history of residing in the UK and paying taxes for several years (also with no criminal record). This role has arisen due to the company's growth. They take pride in investing in their staff by providing continuous training to support your career development. They have received awards for their commitment to staff development. In addition to award-winning training, career growth, and varied and unique work, you will receive a competitive starting salary, bonuses, pension contributions, medical insurance, life assurance, free parking, and other excellent benefits. There are currently several openings for Embedded Software Engineers within the company, so they will consider candidates with different levels of experience, from those early in their careers to senior candidates with years of experience. Salary will be determined based on experience, and there may be new roles approved in the future. If you are interested, we recommend submitting your application now to avoid missing out. For further information, please do not hesitate to call Andrew Welsh, Director of Medical Devices Recruitment and Scientific Recruitment Specialist at Newton Colmore, on +, or submit an application, and a member of our Newton Colmore team will contact you. Newton Colmore Consulting is a specialist recruitment company within the Medical Devices, Scientific Engineering, Scientific Software, Robotics, Science, Electronics Design, New Product Design, Human Factors, Regulatory Affairs, Quality Assurance, and Field Service Engineering sectors.
May 01, 2024
Full time
Embedded Software Engineer - Security Clearance - Cambridge A growing spinout security technology company, based in Cambridge, is currently seeking an experienced Embedded Software Engineer to assist with the development, modification, and enhancement of various security technologies. Your focus will span across radio, satellite, communications, radar, sensors, and other complex technologies used in the defence, aerospace, telecommunications, and other cutting-edge sectors, where you will contribute to the development of new technologies. You will collaborate with a team of experts, including electronics design engineers, software engineers, mechanical engineers, physicists, and other specialists. You won't necessarily need prior experience in the specific sector, as this is trainable, but you should have substantial experience in developing embedded systems using C/C++ programming languages. This company provides bespoke products and services for clients, ensuring that your projects will always be unique, presenting their own set of problems and challenges to keep you engaged. In addition to client projects, you will be involved in developing new versions of existing technology and improving current versions, offering a diverse and engaging role that will keep you interested for the long term. While experience in telecommunications, aerospace, scientific, radar, radio, or other complex technologies that involve communication between devices would be ideal, it is not essential. Your experience as an Embedded Software Engineer is more crucial than the specific sector. Certain roles may require security clearance, typically necessitating a British passport with no criminal record or a history of residing in the UK and paying taxes for several years (also with no criminal record). This role has arisen due to the company's growth. They take pride in investing in their staff by providing continuous training to support your career development. They have received awards for their commitment to staff development. In addition to award-winning training, career growth, and varied and unique work, you will receive a competitive starting salary, bonuses, pension contributions, medical insurance, life assurance, free parking, and other excellent benefits. There are currently several openings for Embedded Software Engineers within the company, so they will consider candidates with different levels of experience, from those early in their careers to senior candidates with years of experience. Salary will be determined based on experience, and there may be new roles approved in the future. If you are interested, we recommend submitting your application now to avoid missing out. For further information, please do not hesitate to call Andrew Welsh, Director of Medical Devices Recruitment and Scientific Recruitment Specialist at Newton Colmore, on +, or submit an application, and a member of our Newton Colmore team will contact you. Newton Colmore Consulting is a specialist recruitment company within the Medical Devices, Scientific Engineering, Scientific Software, Robotics, Science, Electronics Design, New Product Design, Human Factors, Regulatory Affairs, Quality Assurance, and Field Service Engineering sectors.
Our client is a managed services organisation based in the Surrey region. Together, we are recruiting for two IT Schools Engineers on a permanent basis to operate predominantly on site in Croydon but also covering sites in the Redhill and Caterham region ocassionaly. General duties include: To ensure anti-virus updates and Microsoft Security updates are kept current on schools network To provide general maintenance, troubleshooting and technical housekeeping of networks and peripheral devices Maintain each school's network, including management of daily backups, anti-virus tools and software licences To Qualify: Networking fundamentals (LAN, WAN, Switches, DHCP & DNS) Active Directory, Group Policy and Server builds and configurations management Mobile technology (tablets & smartphones using Android & IOS Advantageous skills: Windows Server 2012-16 Administrative experience SQL Server Maintenance - Triggers/Stored/Procedures Experience with CiscoMeraki and WatchGuard products VMware or Hyer-V and Veeam- Backup Please consider applting if you meet the criteria.
May 01, 2024
Full time
Our client is a managed services organisation based in the Surrey region. Together, we are recruiting for two IT Schools Engineers on a permanent basis to operate predominantly on site in Croydon but also covering sites in the Redhill and Caterham region ocassionaly. General duties include: To ensure anti-virus updates and Microsoft Security updates are kept current on schools network To provide general maintenance, troubleshooting and technical housekeeping of networks and peripheral devices Maintain each school's network, including management of daily backups, anti-virus tools and software licences To Qualify: Networking fundamentals (LAN, WAN, Switches, DHCP & DNS) Active Directory, Group Policy and Server builds and configurations management Mobile technology (tablets & smartphones using Android & IOS Advantageous skills: Windows Server 2012-16 Administrative experience SQL Server Maintenance - Triggers/Stored/Procedures Experience with CiscoMeraki and WatchGuard products VMware or Hyer-V and Veeam- Backup Please consider applting if you meet the criteria.
3 rd Line Support Engineer - Kent- Onsite - £40-£45k + Excellent benefits & career development Overview: An excellent opportunity has arisen with an MSP in Kent for a 3 rd Line Support Engineeryou will be responsible for providing technical support in line with business requirements and processes. Providing proactive and reactive problem solving, conducting change management, project design and implementation, escalation points, monitoring, reporting and document generation. Role & Responsibilities: Working as part of the infrastructure Team, ensuring the delivery of day-to-day support to users, servers, network, applications, laptops, desktops, telephony, and virtual environments. Respond to service desk phone calls and tickets as needed Respond to ticket escalations from 1st & 2nd line queues Contribute to the maintenance and documentation of infrastructure Undertake change management of systems Undertake project design and implementation Monitor and design system monitoring tools Contribute to infrastructure reporting Provide an escalation point for out-of-hours and weekend coverage Generation of scripts & deployments Essential Skills & Experience: Ability to prioritise and manage multiple tasks 2+ Years' experience of 3rd line IT Support ITIL framework understanding Strong customer relationship skills Strong working knowledge of Microsoft Server environments and Office 365 solutions including Azure Active Directory and Endpoint Manager Strong Microsoft product support skills Networking Skills Cloud System management Desirable: MSP background highly beneficial Package: £40-£45k depending on skills & experience 25 days annual leave + bank holiday Pension Scheme L&D - Career development plan + training courses Fully onsite + client visits when required Monday-Friday 8:30am-5:30pm No shift pattern but rota for critical line cover which you receive a weekly bonus for (optional) Shift Allocation, out of hours and weekend escalation point Out of works hours work paid at 1.5
May 01, 2024
Full time
3 rd Line Support Engineer - Kent- Onsite - £40-£45k + Excellent benefits & career development Overview: An excellent opportunity has arisen with an MSP in Kent for a 3 rd Line Support Engineeryou will be responsible for providing technical support in line with business requirements and processes. Providing proactive and reactive problem solving, conducting change management, project design and implementation, escalation points, monitoring, reporting and document generation. Role & Responsibilities: Working as part of the infrastructure Team, ensuring the delivery of day-to-day support to users, servers, network, applications, laptops, desktops, telephony, and virtual environments. Respond to service desk phone calls and tickets as needed Respond to ticket escalations from 1st & 2nd line queues Contribute to the maintenance and documentation of infrastructure Undertake change management of systems Undertake project design and implementation Monitor and design system monitoring tools Contribute to infrastructure reporting Provide an escalation point for out-of-hours and weekend coverage Generation of scripts & deployments Essential Skills & Experience: Ability to prioritise and manage multiple tasks 2+ Years' experience of 3rd line IT Support ITIL framework understanding Strong customer relationship skills Strong working knowledge of Microsoft Server environments and Office 365 solutions including Azure Active Directory and Endpoint Manager Strong Microsoft product support skills Networking Skills Cloud System management Desirable: MSP background highly beneficial Package: £40-£45k depending on skills & experience 25 days annual leave + bank holiday Pension Scheme L&D - Career development plan + training courses Fully onsite + client visits when required Monday-Friday 8:30am-5:30pm No shift pattern but rota for critical line cover which you receive a weekly bonus for (optional) Shift Allocation, out of hours and weekend escalation point Out of works hours work paid at 1.5
ServiceNow Developer Cheshire / Hybrid Up to £75,000 per annum We're looking for an experienced ServiceNow Developer for our UK recognised Client, a leading specialist in Insurance with offices located throughout the UK.As the ServiceNow Developer you will assist in the design, development, testing and implementation of solutions. This role will allow extensive ServiceNow training and upskilling. Our client is looking for someone who possesses experience in ITOM / CMDB / Discovery work.Essential skills for this role include ITIL processes, Developing solutions with ServiceNow.Core Responsibilities: Developing complex solutions, carry out impact assessments to existing applications. Contributing to the Design work Writing Code meeting Group Standards, Guidelines. Testing all changes to ensure issues any issues are identified are identified as early as possible. Supporting safe implementation of solutions to production environments. Contributing to software development practice.Key Skills / Qualifications needed for this role: Experience of ServiceNow web services, and API's. Experience in JavaScript, Active Directory, LDAP, SSO, and workflow configuration. Exposure in the key modules in ServiceNow: Incident/problem/change, CMBD, Discovery. Technical knowledge of one or more programming languages Familiar with automated testing techniques. Agile Development practices.There's a true flexible working culture and leading benefits. (Great pension, bonus, flexible working, etc). With offices located throughout the UK the ServiceNow team sits in their Cheshire office operating at 2 days per week initially which will then become more flexible. Along with a great benefits package.
May 01, 2024
Full time
ServiceNow Developer Cheshire / Hybrid Up to £75,000 per annum We're looking for an experienced ServiceNow Developer for our UK recognised Client, a leading specialist in Insurance with offices located throughout the UK.As the ServiceNow Developer you will assist in the design, development, testing and implementation of solutions. This role will allow extensive ServiceNow training and upskilling. Our client is looking for someone who possesses experience in ITOM / CMDB / Discovery work.Essential skills for this role include ITIL processes, Developing solutions with ServiceNow.Core Responsibilities: Developing complex solutions, carry out impact assessments to existing applications. Contributing to the Design work Writing Code meeting Group Standards, Guidelines. Testing all changes to ensure issues any issues are identified are identified as early as possible. Supporting safe implementation of solutions to production environments. Contributing to software development practice.Key Skills / Qualifications needed for this role: Experience of ServiceNow web services, and API's. Experience in JavaScript, Active Directory, LDAP, SSO, and workflow configuration. Exposure in the key modules in ServiceNow: Incident/problem/change, CMBD, Discovery. Technical knowledge of one or more programming languages Familiar with automated testing techniques. Agile Development practices.There's a true flexible working culture and leading benefits. (Great pension, bonus, flexible working, etc). With offices located throughout the UK the ServiceNow team sits in their Cheshire office operating at 2 days per week initially which will then become more flexible. Along with a great benefits package.
Go beyond. At Willis Towers Watson, we are more than individuals. We are a community focused on helping our colleagues and clients thrive and succeed. Willis Towers Watson is a leading global professional services company that helps organizations improve performance through effective people, financial and risk management. With 45,000 associates around the world, we offer solutions in the areas of benefits, talent management, rewards, and risk and capital management.The Identity and Access Managment team provides global engineering, development and operational support for a range of Identity products, practices and processes across a range of Cloud and On Premise environments. The Identity and Access mgmt. team is responsible for the development activities, availability, security, and performance of the environments and associated functions including M365 services. As the team that maintains a core infrastructure service, the team must collaborate with a number of business segments and technical groups to maintain a stable environment. Willis Towers Watson IT is currently seeking qualified candidates for the position of Identity Engineer. In this position, the successful candidate must demonstrate enterprise-level ability to support a mature environment and associated services in a large dynamic, global environment. Design, develop, implement and support Microsoft Identity Manager, Active Directory and Active Directory Federation Services (ADFS), AAD SSO, Directory Synchronization, and Azure AD/Entra ID. Major Accountabilities: Design, development, implement and support Identity Mgmt Solutions and related technologies in support of JML processes. Partner with and work with business units, vendor application development as well as diverse areas within IT in an on-going basis to understand and implement identity lifecycle management solutions. Active Directory/ADFS/ Entra ID synchronization and management. Provides subject matter expertise for the migration efforts Support ticket resolution and acts as escalation point for Tier 1 and 2 service desk support. Create/Maintain and Enhance Team Processes and DocumentationThe candidate must have the ability to work independently as part of a global team while partnering with application owners, technical business units, data centre services vendors and other diverse areas within IT in an ongoing basis. BS/BA degree in a relevant Business or Information Technology area; Substantial experience implementing Identity Management Solutions. Experience implementing Microsoft Identity Manager (MIM) with multiple reference implementations. Experience coding experience with PowerShell, C#, and .NET Solid experience of support experience with Windows 2012 and above Should be a highly skilled MS MIM architect and developer. Advanced understanding of software development lifecycle and application architecture. Working knowledge of other technology infrastructure components, including but not limited to operating systems MS SCCM/SCOM, TCP/IP, Firewall rules, SSL, system management / monitoring SNMP. Advanced Level experience with PowerShell, and/or shell scripting capabilities as well as MS SQL Server Intermediate level experience with implementing and supporting Microsoft Azure cloud technologies Solid understanding of underlying infrastructure components (storage, networking, etc.) Positive team-first attitude with strong verbal and written communication skills Must possess sound analytical and problem solving capabilities Strong troubleshooting skillsWTW believes that effectively managing a diverse workforce is vital to our business strategy. We have an obligation to our organization, ourselves and our clients to hire and develop the best people we can find. We will continually review our policies and practices to ensure that all areas of the employment process (including recruiting, hiring, work assignments, compensation, benefits, promotions, transfers, company-sponsored development programs and overall workplace experience) are free from discriminatory practices. We are committed to equal employment opportunities at WTW.
May 01, 2024
Full time
Go beyond. At Willis Towers Watson, we are more than individuals. We are a community focused on helping our colleagues and clients thrive and succeed. Willis Towers Watson is a leading global professional services company that helps organizations improve performance through effective people, financial and risk management. With 45,000 associates around the world, we offer solutions in the areas of benefits, talent management, rewards, and risk and capital management.The Identity and Access Managment team provides global engineering, development and operational support for a range of Identity products, practices and processes across a range of Cloud and On Premise environments. The Identity and Access mgmt. team is responsible for the development activities, availability, security, and performance of the environments and associated functions including M365 services. As the team that maintains a core infrastructure service, the team must collaborate with a number of business segments and technical groups to maintain a stable environment. Willis Towers Watson IT is currently seeking qualified candidates for the position of Identity Engineer. In this position, the successful candidate must demonstrate enterprise-level ability to support a mature environment and associated services in a large dynamic, global environment. Design, develop, implement and support Microsoft Identity Manager, Active Directory and Active Directory Federation Services (ADFS), AAD SSO, Directory Synchronization, and Azure AD/Entra ID. Major Accountabilities: Design, development, implement and support Identity Mgmt Solutions and related technologies in support of JML processes. Partner with and work with business units, vendor application development as well as diverse areas within IT in an on-going basis to understand and implement identity lifecycle management solutions. Active Directory/ADFS/ Entra ID synchronization and management. Provides subject matter expertise for the migration efforts Support ticket resolution and acts as escalation point for Tier 1 and 2 service desk support. Create/Maintain and Enhance Team Processes and DocumentationThe candidate must have the ability to work independently as part of a global team while partnering with application owners, technical business units, data centre services vendors and other diverse areas within IT in an ongoing basis. BS/BA degree in a relevant Business or Information Technology area; Substantial experience implementing Identity Management Solutions. Experience implementing Microsoft Identity Manager (MIM) with multiple reference implementations. Experience coding experience with PowerShell, C#, and .NET Solid experience of support experience with Windows 2012 and above Should be a highly skilled MS MIM architect and developer. Advanced understanding of software development lifecycle and application architecture. Working knowledge of other technology infrastructure components, including but not limited to operating systems MS SCCM/SCOM, TCP/IP, Firewall rules, SSL, system management / monitoring SNMP. Advanced Level experience with PowerShell, and/or shell scripting capabilities as well as MS SQL Server Intermediate level experience with implementing and supporting Microsoft Azure cloud technologies Solid understanding of underlying infrastructure components (storage, networking, etc.) Positive team-first attitude with strong verbal and written communication skills Must possess sound analytical and problem solving capabilities Strong troubleshooting skillsWTW believes that effectively managing a diverse workforce is vital to our business strategy. We have an obligation to our organization, ourselves and our clients to hire and develop the best people we can find. We will continually review our policies and practices to ensure that all areas of the employment process (including recruiting, hiring, work assignments, compensation, benefits, promotions, transfers, company-sponsored development programs and overall workplace experience) are free from discriminatory practices. We are committed to equal employment opportunities at WTW.