Derbyshire Fire & Rescue Service
Ripley, Derbyshire DE5 3RS, UK
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Mar 28, 2023
Full time
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
£28,851 - £33,843
Maidstone/Coldharbour
Permanent, Full time
37 hours per week
An opportunity to join our 2nd / 3rd line IT Support Team (End User Computing Team) has arisen, working across a wide sway of technologies and applications on the Windows 10 Operating System. Gaining a wide exposure to the latest hardware and software. Managing, supporting, installing, and fixing a wide variety of workstations and laptop devices, their operating system, software, and the Office 365 suite.
We are seeking a highly motivated individual to join the EUC Support team in Kent.
The role is supporting our officers and staff IT requirements across both Kent and Essex Police force, via remote software, MS Teams, phone and face to face. Supporting front line officers and staff is vitally important, so patience, tact and positivity is required, to put our operational officers at ease and be able to work through their problems with them. Working for a collaborative department, you may be required to travel to other Police sites within county, therefore a valid driving licence is essential.
In your application, please evidence your experience in:
Supporting and using Windows 10 Operating System and laptop / workstation diagnostic skills
Effective communication skills, preferably gained within a customer service environment
Knowledge of the main key Microsoft Office applications including the Office 365 suite
Driving Licence
Please also evidence if you have any understanding or knowledge of the following desirable areas in your application for this role:
Knowledge of Microsoft Active Directory which oversees all users and devices in a Windows environment.
An understanding of basic networking principles and diagnostic skills.
Attention to detail when demonstrating tasks which require a high level of accuracy and detail which ensures ability in maintaining approved working practices and systems.
An understanding of the principles of Information Technology Infrastructure Library (ITIL) in a support services arena.
The role requires working at a fixed site. Currently the designated contractual workplace for this role is located at Kent Police Sutton Road Maidstone but please be aware that this location is potentially moving to Coldharbour in the near future. Please note that any excess travel costs from the existing contractual workplace to any future contractual workplace will not be paid and applicants are advised to take potential travel mileage increases into consideration when deciding to apply.
The role is Standard Office hours Monday to Friday with an out of hours on call rota.
If you are looking for an opportunity to work within IT for the police and you are an adaptable, self-motivated and enthusiastic person who is willing to learn, then we would welcome an application from you.
We are committed to promoting a diverse and inclusive workplace, where difference is embraced, supported and talent is progressed and enhanced. We encourage applications from all and will support and encourage those from protected characteristics.
Please also include your CV as part of your application.
For further information regarding the role, please contact Ashley.steel@kent.police.uk
Closing Date: 13 March 2023.
Feb 27, 2023
Full time
£28,851 - £33,843
Maidstone/Coldharbour
Permanent, Full time
37 hours per week
An opportunity to join our 2nd / 3rd line IT Support Team (End User Computing Team) has arisen, working across a wide sway of technologies and applications on the Windows 10 Operating System. Gaining a wide exposure to the latest hardware and software. Managing, supporting, installing, and fixing a wide variety of workstations and laptop devices, their operating system, software, and the Office 365 suite.
We are seeking a highly motivated individual to join the EUC Support team in Kent.
The role is supporting our officers and staff IT requirements across both Kent and Essex Police force, via remote software, MS Teams, phone and face to face. Supporting front line officers and staff is vitally important, so patience, tact and positivity is required, to put our operational officers at ease and be able to work through their problems with them. Working for a collaborative department, you may be required to travel to other Police sites within county, therefore a valid driving licence is essential.
In your application, please evidence your experience in:
Supporting and using Windows 10 Operating System and laptop / workstation diagnostic skills
Effective communication skills, preferably gained within a customer service environment
Knowledge of the main key Microsoft Office applications including the Office 365 suite
Driving Licence
Please also evidence if you have any understanding or knowledge of the following desirable areas in your application for this role:
Knowledge of Microsoft Active Directory which oversees all users and devices in a Windows environment.
An understanding of basic networking principles and diagnostic skills.
Attention to detail when demonstrating tasks which require a high level of accuracy and detail which ensures ability in maintaining approved working practices and systems.
An understanding of the principles of Information Technology Infrastructure Library (ITIL) in a support services arena.
The role requires working at a fixed site. Currently the designated contractual workplace for this role is located at Kent Police Sutton Road Maidstone but please be aware that this location is potentially moving to Coldharbour in the near future. Please note that any excess travel costs from the existing contractual workplace to any future contractual workplace will not be paid and applicants are advised to take potential travel mileage increases into consideration when deciding to apply.
The role is Standard Office hours Monday to Friday with an out of hours on call rota.
If you are looking for an opportunity to work within IT for the police and you are an adaptable, self-motivated and enthusiastic person who is willing to learn, then we would welcome an application from you.
We are committed to promoting a diverse and inclusive workplace, where difference is embraced, supported and talent is progressed and enhanced. We encourage applications from all and will support and encourage those from protected characteristics.
Please also include your CV as part of your application.
For further information regarding the role, please contact Ashley.steel@kent.police.uk
Closing Date: 13 March 2023.
IT Support Engineer - 2nd/3rd Line, O365, AD, Azure, Infrastructure, Network, EUC, cloud - London - Perm - £40k My client - within Professional services - are seeking an IT Support Engineer to join their team. This is a new role where you will be supporting and installing client's infrastructure, network and working on new Infrastructure projects. Duties include: Resolving technical issues passed from service desk Attend client sites to support and install new infrastructure Windows server support Supporting VMware/Hyper V Supporting Azure Administration of key IT functions, including but not limited to, AD, GPO's, DHCP, DNS and AV. Being a key member of the team in the planning and execution of IT projects. Firewall administration and overall client network security with the Network Security Specialists. Providing network support - installing and configuring Switches, Routers etc Being the point of escalation for user support requests delivered via our service desk ticketing. Documenting processes and procedures and helping to review and enhance existing documentation. Deploying patches on hardware/software/networks/environments as well as supporting the architecture and integration of technical solutions. Looking for candidates with similar experience with the following: Proven 2nd and 3rd line infrastructure support Windows 10, macOS and Office 365 suite support exp Microsoft Azure exp Microsoft Office 365 platforms (SharePoint, Exchange, AAD). Microsoft Hyper V and or VMware - ideally Windows Server 2008 R2, 2012 R2, 2016, 2019. VPN technologies. Network components, network operating systems and computer hardware components. Network troubleshooting- Basic and/or advanced connectivity testing and Firewall knowledge. Hands on knowledge of the procedures used in the installation, modification maintenance and repair of IT hardware and software. Domain controllers, Active Directory Management, DHCP, DNS, Replication. WDS and other deployment tools. Microsoft Intune or other MDM tools. SIP/IP phone systems. Performing daily system checks, Servers, backups, and Firewall monitoring. Demonstrable documentation skills (reports, policies, procedures, workflows). Ideally ITIL Certified CCNA - Ideally The company offer excellent benefits, training and career progression IT Support Engineer - 2nd/3rd Line, O365, AD, Azure, Infrastructure, Network, EUC, cloud - London - Perm - £40k
Apr 29, 2024
Full time
IT Support Engineer - 2nd/3rd Line, O365, AD, Azure, Infrastructure, Network, EUC, cloud - London - Perm - £40k My client - within Professional services - are seeking an IT Support Engineer to join their team. This is a new role where you will be supporting and installing client's infrastructure, network and working on new Infrastructure projects. Duties include: Resolving technical issues passed from service desk Attend client sites to support and install new infrastructure Windows server support Supporting VMware/Hyper V Supporting Azure Administration of key IT functions, including but not limited to, AD, GPO's, DHCP, DNS and AV. Being a key member of the team in the planning and execution of IT projects. Firewall administration and overall client network security with the Network Security Specialists. Providing network support - installing and configuring Switches, Routers etc Being the point of escalation for user support requests delivered via our service desk ticketing. Documenting processes and procedures and helping to review and enhance existing documentation. Deploying patches on hardware/software/networks/environments as well as supporting the architecture and integration of technical solutions. Looking for candidates with similar experience with the following: Proven 2nd and 3rd line infrastructure support Windows 10, macOS and Office 365 suite support exp Microsoft Azure exp Microsoft Office 365 platforms (SharePoint, Exchange, AAD). Microsoft Hyper V and or VMware - ideally Windows Server 2008 R2, 2012 R2, 2016, 2019. VPN technologies. Network components, network operating systems and computer hardware components. Network troubleshooting- Basic and/or advanced connectivity testing and Firewall knowledge. Hands on knowledge of the procedures used in the installation, modification maintenance and repair of IT hardware and software. Domain controllers, Active Directory Management, DHCP, DNS, Replication. WDS and other deployment tools. Microsoft Intune or other MDM tools. SIP/IP phone systems. Performing daily system checks, Servers, backups, and Firewall monitoring. Demonstrable documentation skills (reports, policies, procedures, workflows). Ideally ITIL Certified CCNA - Ideally The company offer excellent benefits, training and career progression IT Support Engineer - 2nd/3rd Line, O365, AD, Azure, Infrastructure, Network, EUC, cloud - London - Perm - £40k
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Senior Test Analyst 6 months (extension options) Warwick (Hybrid) 2 days a week in Office - Occasional Weekend (uplifted rate) My client is the backbone of Britain's energy systems today and they are working to play a leading role in the in the transition to a clean energy future. They require a Senior Test Analyst to join a small but expanding team. Job Summary: The Network Test Analyst will be responsible for testing network technology to ensure compliance with company standards and performance expectations. This role requires a detail-oriented and technically skilled individual who can handle dynamic testing environments and deliver precise results. Experience working with engineers & 3rd party suppliers preferred. Candidates will ideally show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Key Responsibilities: Create, develop, and execute network & UAT test plans and test cases to ensure robust and reliable network performance. Experienced in structured testing methods and techniques. Identify, document, and report any issues or vulnerabilities discovered during testing. Work closely with network engineers and developers to understand system requirements and integrate testing protocols effectively. Analyse test data and produce clear reports on findings and recommendations. Ensure all network systems meet security standards and regulatory compliance requirements. Participate in troubleshooting and problem-solving with other team members. Manage testing schedules to meet project deadlines, including weekend work when necessary. Skills and Qualifications: Proven experience as a Test Analyst or similar role, specifically in network technology. Test tools proficiency, especially Azure Dev Ops, but ALM knowledge beneficial. Strong understanding of network protocols, infrastructure, and security practices. Knowledge of using network testing tools and software desirable. Excellent analytical and problem-solving skills. Ability to work independently and as part of a team. Strong communication and documentation skills. Bachelor's degree in Computer Science, Information Technology, or a related field is preferred. Working Conditions: This role is a hybrid role, ie a combination of on-site and remote. Occasional weekend work is mandatory to meet project timelines and to perform necessary system updates during off-peak hours. Candidates with Security clearance eligibility preferred, but not mandatory. Candidates will ideally show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
Apr 29, 2024
Contractor
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Senior Test Analyst 6 months (extension options) Warwick (Hybrid) 2 days a week in Office - Occasional Weekend (uplifted rate) My client is the backbone of Britain's energy systems today and they are working to play a leading role in the in the transition to a clean energy future. They require a Senior Test Analyst to join a small but expanding team. Job Summary: The Network Test Analyst will be responsible for testing network technology to ensure compliance with company standards and performance expectations. This role requires a detail-oriented and technically skilled individual who can handle dynamic testing environments and deliver precise results. Experience working with engineers & 3rd party suppliers preferred. Candidates will ideally show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Key Responsibilities: Create, develop, and execute network & UAT test plans and test cases to ensure robust and reliable network performance. Experienced in structured testing methods and techniques. Identify, document, and report any issues or vulnerabilities discovered during testing. Work closely with network engineers and developers to understand system requirements and integrate testing protocols effectively. Analyse test data and produce clear reports on findings and recommendations. Ensure all network systems meet security standards and regulatory compliance requirements. Participate in troubleshooting and problem-solving with other team members. Manage testing schedules to meet project deadlines, including weekend work when necessary. Skills and Qualifications: Proven experience as a Test Analyst or similar role, specifically in network technology. Test tools proficiency, especially Azure Dev Ops, but ALM knowledge beneficial. Strong understanding of network protocols, infrastructure, and security practices. Knowledge of using network testing tools and software desirable. Excellent analytical and problem-solving skills. Ability to work independently and as part of a team. Strong communication and documentation skills. Bachelor's degree in Computer Science, Information Technology, or a related field is preferred. Working Conditions: This role is a hybrid role, ie a combination of on-site and remote. Occasional weekend work is mandatory to meet project timelines and to perform necessary system updates during off-peak hours. Candidates with Security clearance eligibility preferred, but not mandatory. Candidates will ideally show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
Colt is the New Standard in high bandwidth network and voice services for enterprises and wholesale customers in Europe, Asia and North America's largest business hubs. With a global reach but a deep local presence, Colt is big enough to deliver and small enough to care. OSP Technician EU III Communication Excellent interpersonal and communications skills to deal with both internal and external clients as well as contractors, suppliers, Local Authorities & Transport Authorities. Job Detail General Summary Works independently under minimal supervision and is responsible for the delivery of specialist engineering expertise, Maintenance, Implementation and Support for the UK Rail Fibre Network, UK Backbone and UK Metro Fibre Network. Provide the necessary maintenance and quality checks on all Colt-NEO Core, Customer and Associated Network and Equipment Sites and team members, ensure Customer Satisfaction whilst achieving project deadlines and service levels to meet corporate targets within cost and quality parameters. Ensure Network Assurance and Network availability. May mentor and or train other Technicians. Essential Duties Maintains the security of the OSP network aerial, underground and/or trackside throughout the UK. Interacts with different organizations, Local Authorities, Police, Transport & Highway Authorities, customers, vendors, contractors, and building management to provide a high level of customer satisfaction. Manage and plans Lift & Shift (Diversions). Carries out the safety related duties and functions of COSS and SSOW Planner. Utilizes a variety of systems for the processing and reporting of work activities, inventorying OSP facilities, documentation of projects and managing various budgets to include new construction and route maintenance/protection. Owner of UK OSP network inventory for assigned market, responsible for the accuracy of routes, manholes, poles, spans/ducts, transmedia, splicing, fiber distribution panels, fiber to port connectivity and fiber assignments in corporate inventory systems. Manages contract and/or employee splicers during Network Splicing and Testing of Metro/Long Haul OSP. Provides on the job training to employees and oversees contractors to ensure the proper method and procedures of facility protection and maintenance are followed. Operates and maintains tools, test sets, and electronic equipment including: OTDR, ILM, PMD, CD, Acoustic Detectors, Plant Detection and Location equipment, Fiber optic transmissions equipment and Live Fibre Identifiers. Works closely with upstream groups, completing fiber verification requests, project estimating, design, bid, permit and manage OSP network activity. Monitors infrastructure builds and reviews punch lists and verifies work has met industry construction standards. Prepare timelines for the projects, prepare and track budgets and provide detailed weekly reports. Performs prevent/scheduled plant maintenance and inspections and directs emergency restoration and mitigation activities required for the OSP network. Included are fiber optic damages, natural disasters, power failures, and any other event that could affect operations. Initiates and plans Network Hardening Solutions in high risk/ vandalism/theft hot spot areas, compiles reports and cost implications for claims against responsible 3rd parties in the event of cable or plant damage. Experience Education Education Level: A Levels (UK) or equivalent Field of Study: Telecoms Engineering, Electronics, Installations or related field Will a combination of education and experience be considered? Yes Other Job Requirements Core Competencies: Focus on the Customer: Listens to customers (internal and external); identifying, meeting, and exceeding their needs, and anticipating their future needs; aligns what is done and how it is done with what the customers need, balancing that with what the organization requires. Drive Organizational Success: Delivers results even when faced with challenges; strives to exceed expectations, supports and encourages the development of others; strives to make Level 3 a great place to work; passionate about motivating others and encouraging personal belief in abilities. Demonstrate Agility: Focuses around continuous improvement; shows the ability to quickly solve day-to-day business problems; identifies new processes and frameworks for speed of delivery; accepts, responds, and initiates appropriate change. Lead Courageously: Confronts problems with courage; wins the respect and commitment of others by appropriately standing up for what he/she believes; makes tough decisions despite ambiguity, supports others who make difficult decisions, and follows issues through to completion in spite of adversity. Makes the best use of resources to deliver results, considering the financial impact of actions. Collaborate & Communicate: Builds effective relationships with others (internally and externally) so that he/she is enabled to deliver strong results; builds a broad base of support among key decision makers and influencers; incorporates team feedback into decision making yet does not require consensus; speaks with intention, fosters open communication, listens to others, and is able to effectively communicate verbally and through written communication to technical and non-technical audiences. Combined knowledge of both the Rail and Road telecoms environment with an OSP Engineering background and experience, conversant with the NRSWA, TMA and Network Rail regulations and Safety requirement; Experienced in complex Network Splicing and Testing and Fibre Characterization; Experience in management and supervision of Engineers/Contractors carrying out scheduled tasks and their planning is a requirement; Must have PTS, Site Warden, COSS/IWA certification & Rail Safety Awareness. Knowledge of Advanced OTDR & ILM testing and Advanced PMD & CD Characterization. City & Guilds 3466-02 Single Mode or 3466-03 Multi Mode fibre certification; Have a good working knowledge of the Traffic Management Act, UK Streetworks Permitting System; Must have excellent interpersonal and communications skills to deal with both internal and external clients as well as contractors, suppliers, Local Authorities & Transport Authorities; Position will require some on-call, travel and overtime requirements as dictated by business demands. Individual must have a passport, clean driving license and be physically able to complete manual type tasks; The post may be required to represent OSP at meetings and cover escalation duties as required; Personal Track Safety training associated medical and D&A screening are necessary essentials; All field activities are performed in line with pre-defined objectives, often quantified in metric terms, it is essential in this role the employees understands and performance against these departmental and company targets. In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt recognises the importance of a work life balance. Some benefit examples are: Flexible working and relaxed dress code Two days annually to spend on volunteering opportunities Flexible benefits scheme Access to a virtual business school for on-going learning Business mentoring Job Segment: Facilities, Telecom, Telecommunications, Technician, Operations, Technology
Apr 29, 2024
Full time
Colt is the New Standard in high bandwidth network and voice services for enterprises and wholesale customers in Europe, Asia and North America's largest business hubs. With a global reach but a deep local presence, Colt is big enough to deliver and small enough to care. OSP Technician EU III Communication Excellent interpersonal and communications skills to deal with both internal and external clients as well as contractors, suppliers, Local Authorities & Transport Authorities. Job Detail General Summary Works independently under minimal supervision and is responsible for the delivery of specialist engineering expertise, Maintenance, Implementation and Support for the UK Rail Fibre Network, UK Backbone and UK Metro Fibre Network. Provide the necessary maintenance and quality checks on all Colt-NEO Core, Customer and Associated Network and Equipment Sites and team members, ensure Customer Satisfaction whilst achieving project deadlines and service levels to meet corporate targets within cost and quality parameters. Ensure Network Assurance and Network availability. May mentor and or train other Technicians. Essential Duties Maintains the security of the OSP network aerial, underground and/or trackside throughout the UK. Interacts with different organizations, Local Authorities, Police, Transport & Highway Authorities, customers, vendors, contractors, and building management to provide a high level of customer satisfaction. Manage and plans Lift & Shift (Diversions). Carries out the safety related duties and functions of COSS and SSOW Planner. Utilizes a variety of systems for the processing and reporting of work activities, inventorying OSP facilities, documentation of projects and managing various budgets to include new construction and route maintenance/protection. Owner of UK OSP network inventory for assigned market, responsible for the accuracy of routes, manholes, poles, spans/ducts, transmedia, splicing, fiber distribution panels, fiber to port connectivity and fiber assignments in corporate inventory systems. Manages contract and/or employee splicers during Network Splicing and Testing of Metro/Long Haul OSP. Provides on the job training to employees and oversees contractors to ensure the proper method and procedures of facility protection and maintenance are followed. Operates and maintains tools, test sets, and electronic equipment including: OTDR, ILM, PMD, CD, Acoustic Detectors, Plant Detection and Location equipment, Fiber optic transmissions equipment and Live Fibre Identifiers. Works closely with upstream groups, completing fiber verification requests, project estimating, design, bid, permit and manage OSP network activity. Monitors infrastructure builds and reviews punch lists and verifies work has met industry construction standards. Prepare timelines for the projects, prepare and track budgets and provide detailed weekly reports. Performs prevent/scheduled plant maintenance and inspections and directs emergency restoration and mitigation activities required for the OSP network. Included are fiber optic damages, natural disasters, power failures, and any other event that could affect operations. Initiates and plans Network Hardening Solutions in high risk/ vandalism/theft hot spot areas, compiles reports and cost implications for claims against responsible 3rd parties in the event of cable or plant damage. Experience Education Education Level: A Levels (UK) or equivalent Field of Study: Telecoms Engineering, Electronics, Installations or related field Will a combination of education and experience be considered? Yes Other Job Requirements Core Competencies: Focus on the Customer: Listens to customers (internal and external); identifying, meeting, and exceeding their needs, and anticipating their future needs; aligns what is done and how it is done with what the customers need, balancing that with what the organization requires. Drive Organizational Success: Delivers results even when faced with challenges; strives to exceed expectations, supports and encourages the development of others; strives to make Level 3 a great place to work; passionate about motivating others and encouraging personal belief in abilities. Demonstrate Agility: Focuses around continuous improvement; shows the ability to quickly solve day-to-day business problems; identifies new processes and frameworks for speed of delivery; accepts, responds, and initiates appropriate change. Lead Courageously: Confronts problems with courage; wins the respect and commitment of others by appropriately standing up for what he/she believes; makes tough decisions despite ambiguity, supports others who make difficult decisions, and follows issues through to completion in spite of adversity. Makes the best use of resources to deliver results, considering the financial impact of actions. Collaborate & Communicate: Builds effective relationships with others (internally and externally) so that he/she is enabled to deliver strong results; builds a broad base of support among key decision makers and influencers; incorporates team feedback into decision making yet does not require consensus; speaks with intention, fosters open communication, listens to others, and is able to effectively communicate verbally and through written communication to technical and non-technical audiences. Combined knowledge of both the Rail and Road telecoms environment with an OSP Engineering background and experience, conversant with the NRSWA, TMA and Network Rail regulations and Safety requirement; Experienced in complex Network Splicing and Testing and Fibre Characterization; Experience in management and supervision of Engineers/Contractors carrying out scheduled tasks and their planning is a requirement; Must have PTS, Site Warden, COSS/IWA certification & Rail Safety Awareness. Knowledge of Advanced OTDR & ILM testing and Advanced PMD & CD Characterization. City & Guilds 3466-02 Single Mode or 3466-03 Multi Mode fibre certification; Have a good working knowledge of the Traffic Management Act, UK Streetworks Permitting System; Must have excellent interpersonal and communications skills to deal with both internal and external clients as well as contractors, suppliers, Local Authorities & Transport Authorities; Position will require some on-call, travel and overtime requirements as dictated by business demands. Individual must have a passport, clean driving license and be physically able to complete manual type tasks; The post may be required to represent OSP at meetings and cover escalation duties as required; Personal Track Safety training associated medical and D&A screening are necessary essentials; All field activities are performed in line with pre-defined objectives, often quantified in metric terms, it is essential in this role the employees understands and performance against these departmental and company targets. In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt recognises the importance of a work life balance. Some benefit examples are: Flexible working and relaxed dress code Two days annually to spend on volunteering opportunities Flexible benefits scheme Access to a virtual business school for on-going learning Business mentoring Job Segment: Facilities, Telecom, Telecommunications, Technician, Operations, Technology
We are looking to recruit an experience systems engineer / 3rd line engineer who has a wealth of experience working in a hybrid microsoft environment. Whist familiar with a virtualised on premise environment you will also be someone who has practical experience of providing support in an Azure Cloud infrastructure including Active Directory, Exchange and Office 365, You will also be able to provide technical leadership on infrastructure projects. This is a hybrid role and would involve working in our clients office in Trowbridge at least two days per week. If successful you will be joining an organisation that have a track record in investing in the development of their people. At this moment they are also investing in improving the IT infrastructure and this is a role in which you will be involved in a combination of BAU support as the 3rd line escallation point and as a technical lead on projects. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
Apr 29, 2024
Full time
We are looking to recruit an experience systems engineer / 3rd line engineer who has a wealth of experience working in a hybrid microsoft environment. Whist familiar with a virtualised on premise environment you will also be someone who has practical experience of providing support in an Azure Cloud infrastructure including Active Directory, Exchange and Office 365, You will also be able to provide technical leadership on infrastructure projects. This is a hybrid role and would involve working in our clients office in Trowbridge at least two days per week. If successful you will be joining an organisation that have a track record in investing in the development of their people. At this moment they are also investing in improving the IT infrastructure and this is a role in which you will be involved in a combination of BAU support as the 3rd line escallation point and as a technical lead on projects. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
In Technology Group Limited
Halesowen, West Midlands
Role: IT 2nd Line Engineer Location: Birmingham Salary: Up to £30,000 The Company Helping other businesses succeed, through efficient and smarter ways of work is the main focus; and is how they have bread their success so far. This MSP focus on helping businesses succeed through technology consultancy, remote working solutions as well as project delivery and on-sire support. With an innovative approach to technology based business solutions, they are looking to welcome a dedicated 2nd Line Support Engineer to the team to grow with them, and be a part of the future success that they're destined to endeavour. With an exciting portfolio of different projects with SME's, they want someone excited to be technically hands on, and looking for a new challenge with the prospect of working on more senior support and infrastructure roles prior to the success of projects. This is a very varied and well-rounded Senior IT Support & Projects based position so you will need the technical experience and confidence to speak with clients regarding their needs and wants to move forward. Technical Overview Windows OS & Server Office 365 Antivirus Exchange Server TCP/IP Networking, Routing & Switching Desktop & Server Hardware VMware / Hyper V SAN Storage & Replication MS SQL Interviews are being arranged around you, as soon as possible so please apply immediately if you are interested!If it's something you're interested in then please apply immediately, you will be considered as soon as you apply or call for further details or send you CV to connor com VMware - Hyper V - Virtualisation - IT Monitoring - PowerShell - OSI Network - TCP/IP - DNS - DHCP - Security - 1st Line - 2nd Line - Servers - Office 365 - O365 - Azure - SharePoint - 3rd Line - 2nd/3rd - Citrix - VoIP In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 29, 2024
Full time
Role: IT 2nd Line Engineer Location: Birmingham Salary: Up to £30,000 The Company Helping other businesses succeed, through efficient and smarter ways of work is the main focus; and is how they have bread their success so far. This MSP focus on helping businesses succeed through technology consultancy, remote working solutions as well as project delivery and on-sire support. With an innovative approach to technology based business solutions, they are looking to welcome a dedicated 2nd Line Support Engineer to the team to grow with them, and be a part of the future success that they're destined to endeavour. With an exciting portfolio of different projects with SME's, they want someone excited to be technically hands on, and looking for a new challenge with the prospect of working on more senior support and infrastructure roles prior to the success of projects. This is a very varied and well-rounded Senior IT Support & Projects based position so you will need the technical experience and confidence to speak with clients regarding their needs and wants to move forward. Technical Overview Windows OS & Server Office 365 Antivirus Exchange Server TCP/IP Networking, Routing & Switching Desktop & Server Hardware VMware / Hyper V SAN Storage & Replication MS SQL Interviews are being arranged around you, as soon as possible so please apply immediately if you are interested!If it's something you're interested in then please apply immediately, you will be considered as soon as you apply or call for further details or send you CV to connor com VMware - Hyper V - Virtualisation - IT Monitoring - PowerShell - OSI Network - TCP/IP - DNS - DHCP - Security - 1st Line - 2nd Line - Servers - Office 365 - O365 - Azure - SharePoint - 3rd Line - 2nd/3rd - Citrix - VoIP In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
UNDERSTANDING, SERVICE, TRUST 3 Words that Guarantee Results in Recruitment Helpdesk Support Engineer Egham/Staines Salary up to 25,000 A leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.Our immediate requirement is for a Helpdesk Support Engineer to be a key part of the team, taking full responsibility for assisting our internal staff by being the first point of contact for technical queries. You will be involved with a variety of service desk, desktop, telephone, remote support, and you will be given many opportunities to get involved with a range of IT projects. You will have excellent customer service, equipped with the passion, resources and commercial insight to help achieve them. In return, you will be working with a wide range of technologies as part of a friendly and dedicated team, in a great environment. Key Responsibilities Providing support for c450 end users, including office and remote users Provide face to face, floor walking and remote telephone troubleshooting support to end users Issues will need to be fixed or reported quickly and professionally and where necessary escalated to a 2nd or 3rd line support team member Working within a team to ensure all calls are responded to within SLA targets & requirements Building and maintaining Desktops / Laptops (HP & Dell) Ensuring that support tickets are dealt with promptly and appropriately Reasonable understanding of IT hardware and Windows OS and software is essential. Personal skills Be a logical problem solver that is flexible in their methods used to solve customer problems and use your knowledge to solve problems creatively Be a self-motivated and independent learner Can communicate effectively in different ways and to people with different levels of knowledge Be able to apply critical questioning to get to the root of the problem quickly Have a basic understanding of IT concepts and can resolve technical problems. Have a can-do attitude and show empathy for people Strong organisational skills and the ability to adhere to company procedures and deadlines Motivated to learn and pursue a career in IT The ability to work both alone and in a team Professional attitude and a strong work ethic Strong Troubleshooting and fault-finding skills Have the ability to work collaboratively with people from different disciplines and cultures Excellent customer services experience / telephone manner Desirable skills A degree (in an IT discipline) preferred but not essential. Office 365, knowledge using IOS & Android Benefits: 3% pension contribution (After 6 months probationary Period) 23 days holiday in first year Death in service (3x Annual Salary) Private medical insurance (After 6 months probationary period) Working for a company who has the infrastructure and resource to deliver the solutions they sell, Cutting edge video conferencing solutions Join a company who will value you and your opinions
Apr 29, 2024
Full time
UNDERSTANDING, SERVICE, TRUST 3 Words that Guarantee Results in Recruitment Helpdesk Support Engineer Egham/Staines Salary up to 25,000 A leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.Our immediate requirement is for a Helpdesk Support Engineer to be a key part of the team, taking full responsibility for assisting our internal staff by being the first point of contact for technical queries. You will be involved with a variety of service desk, desktop, telephone, remote support, and you will be given many opportunities to get involved with a range of IT projects. You will have excellent customer service, equipped with the passion, resources and commercial insight to help achieve them. In return, you will be working with a wide range of technologies as part of a friendly and dedicated team, in a great environment. Key Responsibilities Providing support for c450 end users, including office and remote users Provide face to face, floor walking and remote telephone troubleshooting support to end users Issues will need to be fixed or reported quickly and professionally and where necessary escalated to a 2nd or 3rd line support team member Working within a team to ensure all calls are responded to within SLA targets & requirements Building and maintaining Desktops / Laptops (HP & Dell) Ensuring that support tickets are dealt with promptly and appropriately Reasonable understanding of IT hardware and Windows OS and software is essential. Personal skills Be a logical problem solver that is flexible in their methods used to solve customer problems and use your knowledge to solve problems creatively Be a self-motivated and independent learner Can communicate effectively in different ways and to people with different levels of knowledge Be able to apply critical questioning to get to the root of the problem quickly Have a basic understanding of IT concepts and can resolve technical problems. Have a can-do attitude and show empathy for people Strong organisational skills and the ability to adhere to company procedures and deadlines Motivated to learn and pursue a career in IT The ability to work both alone and in a team Professional attitude and a strong work ethic Strong Troubleshooting and fault-finding skills Have the ability to work collaboratively with people from different disciplines and cultures Excellent customer services experience / telephone manner Desirable skills A degree (in an IT discipline) preferred but not essential. Office 365, knowledge using IOS & Android Benefits: 3% pension contribution (After 6 months probationary Period) 23 days holiday in first year Death in service (3x Annual Salary) Private medical insurance (After 6 months probationary period) Working for a company who has the infrastructure and resource to deliver the solutions they sell, Cutting edge video conferencing solutions Join a company who will value you and your opinions
3rd Line Support Engineer - Kent- Onsite - £40-£45k + Excellent benefits & career development Overview: An excellent opportunity has arisen with an MSP in Kent for a 3rd Line Support Engineer you will be responsible for providing technical support in line with business requirements and processes. Providing proactive and reactive problem solving, conducting change management, project design and implementation, escalation points, monitoring, reporting and document generation. Role & Responsibilities: Working as part of the infrastructure Team, ensuring the delivery of day-to-day support to users, servers, network, applications, laptops, desktops, telephony, and virtual environments. Respond to service desk phone calls and tickets as needed Respond to ticket escalations from 1st & 2nd line queues Contribute to the maintenance and documentation of infrastructure Undertake change management of systems Undertake project design and implementation Monitor and design system monitoring tools Contribute to infrastructure reporting Provide an escalation point for out-of-hours and weekend coverage Generation of scripts & deployments Essential Skills & Experience: Ability to prioritise and manage multiple tasks 2+ Years experience of 3rd line IT Support ITIL framework understanding Strong customer relationship skills Strong working knowledge of Microsoft Server environments and Office 365 solutions including Azure Active Directory and Endpoint Manager Strong Microsoft product support skills Networking Skills Cloud System management Desirable: MSP background highly beneficial Package: £40-£45k depending on skills & experience 25 days annual leave + bank holiday Pension Scheme L&D Career development plan + training courses Fully onsite + client visits when required Monday-Friday 8:30am-5:30pm No shift pattern but rota for critical line cover which you receive a weekly bonus for (optional) Shift Allocation, out of hours and weekend escalation point Out of works hours work paid at 1.5
Apr 29, 2024
Full time
3rd Line Support Engineer - Kent- Onsite - £40-£45k + Excellent benefits & career development Overview: An excellent opportunity has arisen with an MSP in Kent for a 3rd Line Support Engineer you will be responsible for providing technical support in line with business requirements and processes. Providing proactive and reactive problem solving, conducting change management, project design and implementation, escalation points, monitoring, reporting and document generation. Role & Responsibilities: Working as part of the infrastructure Team, ensuring the delivery of day-to-day support to users, servers, network, applications, laptops, desktops, telephony, and virtual environments. Respond to service desk phone calls and tickets as needed Respond to ticket escalations from 1st & 2nd line queues Contribute to the maintenance and documentation of infrastructure Undertake change management of systems Undertake project design and implementation Monitor and design system monitoring tools Contribute to infrastructure reporting Provide an escalation point for out-of-hours and weekend coverage Generation of scripts & deployments Essential Skills & Experience: Ability to prioritise and manage multiple tasks 2+ Years experience of 3rd line IT Support ITIL framework understanding Strong customer relationship skills Strong working knowledge of Microsoft Server environments and Office 365 solutions including Azure Active Directory and Endpoint Manager Strong Microsoft product support skills Networking Skills Cloud System management Desirable: MSP background highly beneficial Package: £40-£45k depending on skills & experience 25 days annual leave + bank holiday Pension Scheme L&D Career development plan + training courses Fully onsite + client visits when required Monday-Friday 8:30am-5:30pm No shift pattern but rota for critical line cover which you receive a weekly bonus for (optional) Shift Allocation, out of hours and weekend escalation point Out of works hours work paid at 1.5
Salary 40,000 - 70,000 GBP per year Requirements: - If you have most of the following, then we definitely want to hear from you: A can do, let's get it done attitude 5+ years industry programming experience - a significant portion of this will be delivering solutions into the cloud (PaaS/IaaS) Expertise in developing for operational and non functional concerns (monitoring integration, performance testing, scale, availability and resilience, security considerations) Demonstrable experience in web microarchitecture and key technologies (Restful API's/JSON, distributed design) Professional level JavaScript/ Node.js Professional level Go Expert level experience supporting and delivering solutions into a major cloud provider (prefer Azure) Expert level experience with CICD systems (ideally including Jenkins) Strong experience with systems management solutions and their orchestration - eg. Puppet, Chef & Terraform Good database skills including SQL and NOSQL Excellent verbal and written communication skills in English Strong knowledge of Git source control Linux/bash command line Responsibilities: - As a senior engineer you will be responsible for ensuring that our cloud infrastructure provides a first class, highly secure service. You will provide technical leadership across architecture, design, implementation, and support. You will be highly proficient in developing against cloud platforms, building micro services, and delivering automation solutions. You will also be required to provide operational support as required, and support the team on-call rota. Ensuring that our infrastructure is well maintained and highly secure Ensuring our development team are highly productive Development of our backend services and API's Providing updates, enhancements and new features to our backend services platform Support for deployed services and infrastructure Evangelise best practices through effective consultation with your peers Work with 3rd party vendors and continually review the latest technologies to help us stay ahead of the game Engage with the wider teams to automate and improve our tools and processes Write, review and take responsibility for technical documentation Technologies: - API - PaaS - IaaS - JSON - JavaScript - NodeJS - Jenkins - Azure - Cloud - CI/CD - Puppet - Terraform - SQL - NoSQL - Linux - Git - Java - Python - React More: Antstream Arcade is the world's largest cloud retro gaming service. We deliver thousands of the worlds best games into the hands of hundreds of thousands of gamers every second of every day. We do this because we have a passion for classic games and for bleeding edge technology. We truly believe that by combining gaming's past with gaming's future, we can build the platform and technology for the games industries next 50 years. We believe in a stress free working environment, one that encourages collaboration. For us a great idea can come from anywhere and anyone. We like to be inspired by each other, and by our dedicated community of gamers that span the globe. We love retro games that entertain us, and creating new challenges for them that breathes new life into these old classics. We love to challenge the impossible and define the future. We like to have fun, to drink, eat, and play games. At Antstream we work hard to ensure you have a life outside of the fun in the office. What does that mean? Well to start with your office can be in the comfort of your own home. Whilst Antstream has a stunning office space right in the heart of London, we know that sometimes you need your own space to create. And when you need to collaborate face to face we have a great office space to do just this. We also have a development process that smartly works with you and your abilities, and ensures you remain as energised as you did when you first walked into the Antstream office. Share options are granted following successful completion of your probationary period.
Apr 29, 2024
Full time
Salary 40,000 - 70,000 GBP per year Requirements: - If you have most of the following, then we definitely want to hear from you: A can do, let's get it done attitude 5+ years industry programming experience - a significant portion of this will be delivering solutions into the cloud (PaaS/IaaS) Expertise in developing for operational and non functional concerns (monitoring integration, performance testing, scale, availability and resilience, security considerations) Demonstrable experience in web microarchitecture and key technologies (Restful API's/JSON, distributed design) Professional level JavaScript/ Node.js Professional level Go Expert level experience supporting and delivering solutions into a major cloud provider (prefer Azure) Expert level experience with CICD systems (ideally including Jenkins) Strong experience with systems management solutions and their orchestration - eg. Puppet, Chef & Terraform Good database skills including SQL and NOSQL Excellent verbal and written communication skills in English Strong knowledge of Git source control Linux/bash command line Responsibilities: - As a senior engineer you will be responsible for ensuring that our cloud infrastructure provides a first class, highly secure service. You will provide technical leadership across architecture, design, implementation, and support. You will be highly proficient in developing against cloud platforms, building micro services, and delivering automation solutions. You will also be required to provide operational support as required, and support the team on-call rota. Ensuring that our infrastructure is well maintained and highly secure Ensuring our development team are highly productive Development of our backend services and API's Providing updates, enhancements and new features to our backend services platform Support for deployed services and infrastructure Evangelise best practices through effective consultation with your peers Work with 3rd party vendors and continually review the latest technologies to help us stay ahead of the game Engage with the wider teams to automate and improve our tools and processes Write, review and take responsibility for technical documentation Technologies: - API - PaaS - IaaS - JSON - JavaScript - NodeJS - Jenkins - Azure - Cloud - CI/CD - Puppet - Terraform - SQL - NoSQL - Linux - Git - Java - Python - React More: Antstream Arcade is the world's largest cloud retro gaming service. We deliver thousands of the worlds best games into the hands of hundreds of thousands of gamers every second of every day. We do this because we have a passion for classic games and for bleeding edge technology. We truly believe that by combining gaming's past with gaming's future, we can build the platform and technology for the games industries next 50 years. We believe in a stress free working environment, one that encourages collaboration. For us a great idea can come from anywhere and anyone. We like to be inspired by each other, and by our dedicated community of gamers that span the globe. We love retro games that entertain us, and creating new challenges for them that breathes new life into these old classics. We love to challenge the impossible and define the future. We like to have fun, to drink, eat, and play games. At Antstream we work hard to ensure you have a life outside of the fun in the office. What does that mean? Well to start with your office can be in the comfort of your own home. Whilst Antstream has a stunning office space right in the heart of London, we know that sometimes you need your own space to create. And when you need to collaborate face to face we have a great office space to do just this. We also have a development process that smartly works with you and your abilities, and ensures you remain as energised as you did when you first walked into the Antstream office. Share options are granted following successful completion of your probationary period.
Salary 45,000 - 55,000 GBP per year Requirements: - • Microsoft Certifications such as: AZ-104 • At least 2 years of IT technical experience, ideally in a consultancy capacity • Excellent written and spoken English skills are vital for compiling high-quality reports and liaising with clients • Experience in PaaS and IaaS cloud infrastructure solutions • Experience in Infrastructure Automation and configuration management Responsibilities: - • Develop infrastructure automation, including CI/CD pipelines using Azure Cloud, Azure Devops, IAAS (terraform), Azure pipelines and Powershell • Provide technical guidance and encourage customers and co-workers to follow the DevOps culture • Provide Support and Client Facing Consultancy around data security, networking, databases, virtualisation, hosting, and other areas of infrastructure • Act as a 3rd line escalation point for Service Desk, including incident management and liaison with clients • System troubleshooting and problem solving across cloud platforms and tech stacks • Deploy and manage hosted platforms to deliver customer solutions • Provide leadership for multiple client projects across product portfolio ensuring timely updates and delivery of committed tasks • Produce IT infrastructure policy documentation, implementation, and governance • Ensure that all system changes follow company change management processes Technologies: - ARM - Active Directory - Azure - DevOps - Docker - FortiGate - IT Support - JSON - Kubernetes - Linux - Load Balancing - Machine Learning - Network - Office 365 - Power BI - System Engineer - Terraform - Veeam More: Comtact is a well-established technology company focused on delivering cutting edge Cyber Security and Cloud Managed Services to some of the UK's best-known mid-market companies. Founded by serial entrepreneur Dominic List, the company's agility and customer focus is key to its success. As a Cloud Infrastructure Engineer you'll be working primarily within Azure based environments for multiple mid to enterprise organisations. The role includes third-line support requirements along with project work configuring, deploying, monitoring, diagnosing, and troubleshooting both on-premises and cloud-based customer Infrastructures, Networks, Servers and Desktop environments.
Apr 29, 2024
Full time
Salary 45,000 - 55,000 GBP per year Requirements: - • Microsoft Certifications such as: AZ-104 • At least 2 years of IT technical experience, ideally in a consultancy capacity • Excellent written and spoken English skills are vital for compiling high-quality reports and liaising with clients • Experience in PaaS and IaaS cloud infrastructure solutions • Experience in Infrastructure Automation and configuration management Responsibilities: - • Develop infrastructure automation, including CI/CD pipelines using Azure Cloud, Azure Devops, IAAS (terraform), Azure pipelines and Powershell • Provide technical guidance and encourage customers and co-workers to follow the DevOps culture • Provide Support and Client Facing Consultancy around data security, networking, databases, virtualisation, hosting, and other areas of infrastructure • Act as a 3rd line escalation point for Service Desk, including incident management and liaison with clients • System troubleshooting and problem solving across cloud platforms and tech stacks • Deploy and manage hosted platforms to deliver customer solutions • Provide leadership for multiple client projects across product portfolio ensuring timely updates and delivery of committed tasks • Produce IT infrastructure policy documentation, implementation, and governance • Ensure that all system changes follow company change management processes Technologies: - ARM - Active Directory - Azure - DevOps - Docker - FortiGate - IT Support - JSON - Kubernetes - Linux - Load Balancing - Machine Learning - Network - Office 365 - Power BI - System Engineer - Terraform - Veeam More: Comtact is a well-established technology company focused on delivering cutting edge Cyber Security and Cloud Managed Services to some of the UK's best-known mid-market companies. Founded by serial entrepreneur Dominic List, the company's agility and customer focus is key to its success. As a Cloud Infrastructure Engineer you'll be working primarily within Azure based environments for multiple mid to enterprise organisations. The role includes third-line support requirements along with project work configuring, deploying, monitoring, diagnosing, and troubleshooting both on-premises and cloud-based customer Infrastructures, Networks, Servers and Desktop environments.
Holdcroft Motor Group
Stoke-on-trent, Staffordshire
Salary 30,000 - 40,000 GBP per year Requirements: HNC/HND Or BS/MS degree in Computer Science, Engineering or a related subject - MCSE Qualifications in Server, Windows & Office is required. Proven working experience in installing, configuring and troubleshooting: - Microsoft Windows Server 2016 & 2019 & Linux/Ubuntu based environments. - Active Directory & Group Policy - Google Workspace - Autoline/Kerridge DMS - Dell PowerEdge Server Systems - Dell PowerVault Storage Systems - Dell PC and Laptop hardware - Windows 10 - Microsoft Office 2010 to 2019 - Apple Mac OSX 10 & above - Apple mobility products both tablet & smartphone - Network equipment (Cisco switches, Ubiquiti switches & Access Points / Fortinet Firewalls) - Solid scripting skills (e.g., Powershell scripts) - Solid networking knowledge (OSI network layers, TCP/IP, DNS, DHCP, Firewalls, VLAN, switch management, WLAN, Routing (BGP & OSPF) Minimum 5 years working experience as a Systems Administrator in all the above Services & Applications with solid, proven experience in the administration and performance tuning of the same. - Experience with monitoring systems of all platforms - Ability to effectively prioritise and execute tasks in a high-pressure environment to agreed timescales. - Providing reports and information to the Group IT Manager. - You will need to be able to keep all of the systems running smoothly & manage backups, - Deploying critical updates when needed on the Windows Server & Windows 10 platforms. - Put a business case together to install any new functionality to replace or update the current in house systems. - Plan and manage work streams, allocating and managing work for team members & contractors alike. - Contribute to the design, development, testing, and implementation of software, systems, and enhancements to the core processing systems and platforms of the group. - Proven experience of managing an IT Helpdesk is essential. - Maintaining spend within agreed budgets. - Evidence of strong team leading and communication skills will be required. The candidate must have advanced Excel skills and good SQL experience. Responsibilities: Managing and monitoring all installed systems and infrastructure - Installing, configuring, testing and maintaining operating systems, application software and system management tools - Ensuring the highest levels of systems and infrastructure availability at all times - Maintain security, backup, and redundancy strategies - Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks - Participate in the design of information and operational support systems - Provide 2nd and 3rd level support - Liaise with vendors and other IT personnel for problem resolution Driving License essential. Role: We are looking for a Systems Engineer to help build, maintain, and troubleshoot our rapidly expanding infrastructure. You will be part of a talented team of engineers that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security. Qualified systems engineers will have a background in IT, computer systems engineering, or systems engineering and analysis. Ability to be a competent Systems Engineer on a hands-on basis dealing with Senior Management & Directors alike. Teamwork is essential, the capacity to work with people at all levels is crucial Technologies: - Linux - Active Directory - Windows More: The Holdcroft Motor Group are currently looking for a Systems Engineer on a permanent basis for our central offices based in Stoke on Trent. We are a fast-growing Automotive Retail company that is looking to enhance its IT team as it enters an exciting phase of growth.
Apr 29, 2024
Full time
Salary 30,000 - 40,000 GBP per year Requirements: HNC/HND Or BS/MS degree in Computer Science, Engineering or a related subject - MCSE Qualifications in Server, Windows & Office is required. Proven working experience in installing, configuring and troubleshooting: - Microsoft Windows Server 2016 & 2019 & Linux/Ubuntu based environments. - Active Directory & Group Policy - Google Workspace - Autoline/Kerridge DMS - Dell PowerEdge Server Systems - Dell PowerVault Storage Systems - Dell PC and Laptop hardware - Windows 10 - Microsoft Office 2010 to 2019 - Apple Mac OSX 10 & above - Apple mobility products both tablet & smartphone - Network equipment (Cisco switches, Ubiquiti switches & Access Points / Fortinet Firewalls) - Solid scripting skills (e.g., Powershell scripts) - Solid networking knowledge (OSI network layers, TCP/IP, DNS, DHCP, Firewalls, VLAN, switch management, WLAN, Routing (BGP & OSPF) Minimum 5 years working experience as a Systems Administrator in all the above Services & Applications with solid, proven experience in the administration and performance tuning of the same. - Experience with monitoring systems of all platforms - Ability to effectively prioritise and execute tasks in a high-pressure environment to agreed timescales. - Providing reports and information to the Group IT Manager. - You will need to be able to keep all of the systems running smoothly & manage backups, - Deploying critical updates when needed on the Windows Server & Windows 10 platforms. - Put a business case together to install any new functionality to replace or update the current in house systems. - Plan and manage work streams, allocating and managing work for team members & contractors alike. - Contribute to the design, development, testing, and implementation of software, systems, and enhancements to the core processing systems and platforms of the group. - Proven experience of managing an IT Helpdesk is essential. - Maintaining spend within agreed budgets. - Evidence of strong team leading and communication skills will be required. The candidate must have advanced Excel skills and good SQL experience. Responsibilities: Managing and monitoring all installed systems and infrastructure - Installing, configuring, testing and maintaining operating systems, application software and system management tools - Ensuring the highest levels of systems and infrastructure availability at all times - Maintain security, backup, and redundancy strategies - Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks - Participate in the design of information and operational support systems - Provide 2nd and 3rd level support - Liaise with vendors and other IT personnel for problem resolution Driving License essential. Role: We are looking for a Systems Engineer to help build, maintain, and troubleshoot our rapidly expanding infrastructure. You will be part of a talented team of engineers that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security. Qualified systems engineers will have a background in IT, computer systems engineering, or systems engineering and analysis. Ability to be a competent Systems Engineer on a hands-on basis dealing with Senior Management & Directors alike. Teamwork is essential, the capacity to work with people at all levels is crucial Technologies: - Linux - Active Directory - Windows More: The Holdcroft Motor Group are currently looking for a Systems Engineer on a permanent basis for our central offices based in Stoke on Trent. We are a fast-growing Automotive Retail company that is looking to enhance its IT team as it enters an exciting phase of growth.
Our client are a UK based MSP providing support and project services mainly to clients based in the London area and the South East of England. Over the last 10 years' they have won numerous accolades for excellence. Due to expansion they are looking for a Senior Engineer form a Microsoft background. You will be acting as the last line of support, resolving issues that have been escalated from second line. In addition to this you will be carrying out ad-hoc project work as directed via the architecture team. The successful applicant will have the following skills and experience: MS Certification 8+ years general IT support experience 2+ years working in 3rd level support Experience of supporting MS Azure and/or AWS environments High level general MS support experience: Cloud or on-prem The successful applicant will have opportunities to work state of the art cloud projects as well as an avenue into Cloud Architecture.
Apr 28, 2024
Full time
Our client are a UK based MSP providing support and project services mainly to clients based in the London area and the South East of England. Over the last 10 years' they have won numerous accolades for excellence. Due to expansion they are looking for a Senior Engineer form a Microsoft background. You will be acting as the last line of support, resolving issues that have been escalated from second line. In addition to this you will be carrying out ad-hoc project work as directed via the architecture team. The successful applicant will have the following skills and experience: MS Certification 8+ years general IT support experience 2+ years working in 3rd level support Experience of supporting MS Azure and/or AWS environments High level general MS support experience: Cloud or on-prem The successful applicant will have opportunities to work state of the art cloud projects as well as an avenue into Cloud Architecture.
IT Manager Are you an IT Manager looking for your next exciting opportunity? A brand-new position has arisen for an IT Manager / Senior Infrastructure Engineer to join a leading manage service provider in Cambridge where you will be providing Microsoft based support across their wide range of clients. As the IT Manager, you will be expected to go the office / travel to client sites however you will be able to work from home twice a week once settled. You will be expected to have experience of infrastructure (On-prem / cloud) as well as Office 365, Microsoft Azure and Hyper-V. It is vital that you are hands on with troubleshooting, networks but as well as planning and putting together strategies for their clients. This is a great opportunity for an ambitious Senior Infrastructure Engineer / IT Manager to further develop their career. The IT Manager / Senior Infrastructure Engineer will provide direct support to customers and colleagues whilst also having the opportunity to showcase their technical and stakeholder management skills. You will be supporting the business growth, working closely alongside the client teams to define their infrastructure projects, putting your Windows and Microsoft Azure knowledge into action. If you want to work for a forward thinking, collaborative organisation, then this could be the role for you. Skills required for the IT Manager / Senior Infrastructure Engineer are: Experience of 3rd Line Support Microsoft Azure experience Brilliant communication skills, both written and verbal Experience of working with, Office 365 and Hyper-V Exposure of working in a busy user support environment Senior Infrastructure Engineer / IT Manager / Windows / Office 365 / Microsoft Azure / Hyper-V / 3rd Line Support Salary: £50,000 - £55,000 per year + excellent benefits Location: St Ives, Cambridge Apply now for immediate consideration regarding this excellent opportunity! Understanding Recruitment is acting as an employment agency for this vacancy
Apr 28, 2024
Full time
IT Manager Are you an IT Manager looking for your next exciting opportunity? A brand-new position has arisen for an IT Manager / Senior Infrastructure Engineer to join a leading manage service provider in Cambridge where you will be providing Microsoft based support across their wide range of clients. As the IT Manager, you will be expected to go the office / travel to client sites however you will be able to work from home twice a week once settled. You will be expected to have experience of infrastructure (On-prem / cloud) as well as Office 365, Microsoft Azure and Hyper-V. It is vital that you are hands on with troubleshooting, networks but as well as planning and putting together strategies for their clients. This is a great opportunity for an ambitious Senior Infrastructure Engineer / IT Manager to further develop their career. The IT Manager / Senior Infrastructure Engineer will provide direct support to customers and colleagues whilst also having the opportunity to showcase their technical and stakeholder management skills. You will be supporting the business growth, working closely alongside the client teams to define their infrastructure projects, putting your Windows and Microsoft Azure knowledge into action. If you want to work for a forward thinking, collaborative organisation, then this could be the role for you. Skills required for the IT Manager / Senior Infrastructure Engineer are: Experience of 3rd Line Support Microsoft Azure experience Brilliant communication skills, both written and verbal Experience of working with, Office 365 and Hyper-V Exposure of working in a busy user support environment Senior Infrastructure Engineer / IT Manager / Windows / Office 365 / Microsoft Azure / Hyper-V / 3rd Line Support Salary: £50,000 - £55,000 per year + excellent benefits Location: St Ives, Cambridge Apply now for immediate consideration regarding this excellent opportunity! Understanding Recruitment is acting as an employment agency for this vacancy
3 rd Line Infrastructure Engineer - Microsoft Up to £65,000 (depending on experience) Hybrid working Office based in Hertfordshire. I am currently representing a leading IT MSP based in Hertfordshire on completing a business-critical hire for an Infrastructure Engineer. Your responsibilities will be divided between 3 rd line technical support and technical project delivery to clients across the country. Additionally, you will manage internal Infrastructure and Applications. Role and Responsibilities: Oversee the delivery of client projects, adhering to agreed-upon scope, timelines, and budget. Serve as a dedicated escalation point for the Helpdesk, managing all escalated tickets, ensuring they are completed in a timely manner and to a high quality. Conduct Technical Pre-sales activities, engaging with clients to understand their requirements and providing comprehensive technical solutions that align with their needs and expectations. Provide management and support for internal systems, ensuring their smooth operation and optimal performance to facilitate efficient business operations. Facilitate seamless Client Onboarding/Offboarding processes, guiding clients through transitions. Liaising with clients, internal staff, and 3rd parties to efficiently deliver projects. Provide technical consultancy to clients, offering expert guidance and recommendations to address their specific challenges and maximize the value they derive from our service. Carry out site surveys and create relevant documentation Maintain accurate and up-to-date technical documentation Work closely with the Head of Operations on the development and implementation of new initiatives, leveraging technical insights and expertise to drive innovation and continuous improvement across the organization Key Skills and Experience: Experience with management of devices and policies with Microsoft Endpoint Manager/Microsoft Intune. Experience with Azure, including Azure Active Directory and virtual machines within the Azure Cloud. Deployment and advanced support of Microsoft 365 products, including SharePoint/OneDrive and Teams. Management and troubleshooting of Windows Server , including Remote Desktop Services, Active Directory, AD Sync. Hands-on technical knowledge of LAN/WAN, Routing, Switching, Cisco, Meraki, firewalls, VLANs, VPNs and network segmentations. Understanding of virtualization technologies e.g VMware and Hyper-V. Understanding of backup and recovery concepts. Experience of configuring backups and running restores to all environments mentioned above. Understanding of and experience working with cloud technologies. Understanding of security concepts, compliance and governance. Experience working within technical project teams. Please apply with your most recent updated CV! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Apr 28, 2024
Full time
3 rd Line Infrastructure Engineer - Microsoft Up to £65,000 (depending on experience) Hybrid working Office based in Hertfordshire. I am currently representing a leading IT MSP based in Hertfordshire on completing a business-critical hire for an Infrastructure Engineer. Your responsibilities will be divided between 3 rd line technical support and technical project delivery to clients across the country. Additionally, you will manage internal Infrastructure and Applications. Role and Responsibilities: Oversee the delivery of client projects, adhering to agreed-upon scope, timelines, and budget. Serve as a dedicated escalation point for the Helpdesk, managing all escalated tickets, ensuring they are completed in a timely manner and to a high quality. Conduct Technical Pre-sales activities, engaging with clients to understand their requirements and providing comprehensive technical solutions that align with their needs and expectations. Provide management and support for internal systems, ensuring their smooth operation and optimal performance to facilitate efficient business operations. Facilitate seamless Client Onboarding/Offboarding processes, guiding clients through transitions. Liaising with clients, internal staff, and 3rd parties to efficiently deliver projects. Provide technical consultancy to clients, offering expert guidance and recommendations to address their specific challenges and maximize the value they derive from our service. Carry out site surveys and create relevant documentation Maintain accurate and up-to-date technical documentation Work closely with the Head of Operations on the development and implementation of new initiatives, leveraging technical insights and expertise to drive innovation and continuous improvement across the organization Key Skills and Experience: Experience with management of devices and policies with Microsoft Endpoint Manager/Microsoft Intune. Experience with Azure, including Azure Active Directory and virtual machines within the Azure Cloud. Deployment and advanced support of Microsoft 365 products, including SharePoint/OneDrive and Teams. Management and troubleshooting of Windows Server , including Remote Desktop Services, Active Directory, AD Sync. Hands-on technical knowledge of LAN/WAN, Routing, Switching, Cisco, Meraki, firewalls, VLANs, VPNs and network segmentations. Understanding of virtualization technologies e.g VMware and Hyper-V. Understanding of backup and recovery concepts. Experience of configuring backups and running restores to all environments mentioned above. Understanding of and experience working with cloud technologies. Understanding of security concepts, compliance and governance. Experience working within technical project teams. Please apply with your most recent updated CV! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
3rd Line Engineer (Azure, M365, VMWare & Network Infrastructure) - Leeds - Hybrid - £35,000 - £40,000 Azure, M365, VMWare & Network Infrastructure Leeds - Hybrid (2/3x Onsite Per Week) £35,000 - £40,000 Role Are you currently working in 3rd line Infrastructure support and looking for your next challenge? I have partnered with one of the UK's fastest growing MSPs on their executive search for an experienced and ambitious engineer. The successful candidate will come in as a senior to one of the Pods, where they will act as an escalation point for 2 junior engineers as well as delivery project work. Typically project work varies across public and private sector with shorter O365 migrations to longer On-Prem to Azure projects. You will typically work on these projects end-to-end and will have clients assigned to you so it will be a case of developing a long term relationship. As the MSP is an MS Partner, we require excellent MS, Azure & O365 proficiency. Experience in Software/Programs that tie into this are very beneficial, i.e. SharePoint, Intune, VMware. You will be client facing with this role, gaining commercial experience so whether you'd like to hone into your leadership skills, specialise into AZ (or anything else), get some qualifications or bridge into account management this company gives you a great opportunities. Requirements M365, Azure, Intune, SharePoint VMware Networking MSP Experience PowerShell (Preferred) Excellent Communication Benefits Paid Training & Certifications Flexible Hybrid Schedule Client Solution Consulting The Company A boutique MSP, who are very well established and part of a larger national group. Whilst having the capacity of a larger firm, they've been able to foster a family feel around the office. From a learning and development standpoint, as you'd be working with a variety of public and private sector clients you'd be gaining a broad range of experience. Clients are assigned to Pods so you'll be building long term relationships and not just completing a project and moving forwards. They pay in full for all training and certifications and have set aside study days for anyone looking to prep for exams. Apply Now! If you're looking for the next step in your career and have a skill set which consists of 3rd line Infrastructure Projects and Support then waste no time and apply for this role immediately. 3rd Line Engineer (Azure, M365, VMWare & Network Infrastructure) - Leeds - Hybrid - £35,000 - £40,000 Azure, M365, VMWare & Network Infrastructure Leeds - Hybrid (2/3x Onsite Per Week) £35,000 - £40,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Apr 27, 2024
Full time
3rd Line Engineer (Azure, M365, VMWare & Network Infrastructure) - Leeds - Hybrid - £35,000 - £40,000 Azure, M365, VMWare & Network Infrastructure Leeds - Hybrid (2/3x Onsite Per Week) £35,000 - £40,000 Role Are you currently working in 3rd line Infrastructure support and looking for your next challenge? I have partnered with one of the UK's fastest growing MSPs on their executive search for an experienced and ambitious engineer. The successful candidate will come in as a senior to one of the Pods, where they will act as an escalation point for 2 junior engineers as well as delivery project work. Typically project work varies across public and private sector with shorter O365 migrations to longer On-Prem to Azure projects. You will typically work on these projects end-to-end and will have clients assigned to you so it will be a case of developing a long term relationship. As the MSP is an MS Partner, we require excellent MS, Azure & O365 proficiency. Experience in Software/Programs that tie into this are very beneficial, i.e. SharePoint, Intune, VMware. You will be client facing with this role, gaining commercial experience so whether you'd like to hone into your leadership skills, specialise into AZ (or anything else), get some qualifications or bridge into account management this company gives you a great opportunities. Requirements M365, Azure, Intune, SharePoint VMware Networking MSP Experience PowerShell (Preferred) Excellent Communication Benefits Paid Training & Certifications Flexible Hybrid Schedule Client Solution Consulting The Company A boutique MSP, who are very well established and part of a larger national group. Whilst having the capacity of a larger firm, they've been able to foster a family feel around the office. From a learning and development standpoint, as you'd be working with a variety of public and private sector clients you'd be gaining a broad range of experience. Clients are assigned to Pods so you'll be building long term relationships and not just completing a project and moving forwards. They pay in full for all training and certifications and have set aside study days for anyone looking to prep for exams. Apply Now! If you're looking for the next step in your career and have a skill set which consists of 3rd line Infrastructure Projects and Support then waste no time and apply for this role immediately. 3rd Line Engineer (Azure, M365, VMWare & Network Infrastructure) - Leeds - Hybrid - £35,000 - £40,000 Azure, M365, VMWare & Network Infrastructure Leeds - Hybrid (2/3x Onsite Per Week) £35,000 - £40,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Onsite IT Support Engineer - Watford - £32K-£35K DOE An onsite IT Support Engineer with good working knowledge of Office 365 administration, Azure and good networking knowledge is required by a leading MSP at their end client in Watford. This position is based onsite 5 days a week at their end client and available immediately. As a business, they have a global reach, with their core clients being in pharmaceutical, healthcare and finance industries. Here you'll be playing a crucial role in a close-knit team of IT professionals providing onsite technical support and getting involved in a number of projects around cloud-based infrastructure and automation. Key Skills required: Windows Server 22/19 Office 365 administration e.g. SharePoint Exchange/Exchange Online Azure AD and AVD Group Policy (DNS/DHCP) Good understand of network protocols and technical support (TCP/IP, DHCP, DNS, VPNs) AWS experience would be a huge bonus In return, you will gain exposure to high quality IT Infrastructures, supported by colleagues who are passionate about the delivery of progressive cutting-edge IT solutions, with additional training around Cyber Security and Infrastructure. With this opportunity, you will achieve: Starting salary of £32k-£35k dependent on experience 28 days annual leave including bank holidays Company pension scheme Paid overtime when applicable Training with learning and development opportunities Plus much more Apply now to (dot) com to join our client's dynamic and friendly team. Key skills: Windows Server, 1st line, 2nd line, 3rd line, IT Support, IT Helpdesk, Cloud, VMware, Azure, AWS,IT Service desk, Azure, Endpoint, Intune, IT Infrastructure, Watford, Hertfordshire, Hemel Hempstead, Uxbridge Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Apr 27, 2024
Full time
Onsite IT Support Engineer - Watford - £32K-£35K DOE An onsite IT Support Engineer with good working knowledge of Office 365 administration, Azure and good networking knowledge is required by a leading MSP at their end client in Watford. This position is based onsite 5 days a week at their end client and available immediately. As a business, they have a global reach, with their core clients being in pharmaceutical, healthcare and finance industries. Here you'll be playing a crucial role in a close-knit team of IT professionals providing onsite technical support and getting involved in a number of projects around cloud-based infrastructure and automation. Key Skills required: Windows Server 22/19 Office 365 administration e.g. SharePoint Exchange/Exchange Online Azure AD and AVD Group Policy (DNS/DHCP) Good understand of network protocols and technical support (TCP/IP, DHCP, DNS, VPNs) AWS experience would be a huge bonus In return, you will gain exposure to high quality IT Infrastructures, supported by colleagues who are passionate about the delivery of progressive cutting-edge IT solutions, with additional training around Cyber Security and Infrastructure. With this opportunity, you will achieve: Starting salary of £32k-£35k dependent on experience 28 days annual leave including bank holidays Company pension scheme Paid overtime when applicable Training with learning and development opportunities Plus much more Apply now to (dot) com to join our client's dynamic and friendly team. Key skills: Windows Server, 1st line, 2nd line, 3rd line, IT Support, IT Helpdesk, Cloud, VMware, Azure, AWS,IT Service desk, Azure, Endpoint, Intune, IT Infrastructure, Watford, Hertfordshire, Hemel Hempstead, Uxbridge Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
CISCO Network Engineer / CCNA - Manchester / Hybrid Key words - CISCO, Network Engineer, Network Support, Fortinet, BTWAN, SDWAN Up to 60K Salary + Hybrid Working Are you a seasoned Network Engineer ready for an exciting new opportunity? Look no further! We're on the hunt for a talented individual to join our client's dynamic network team. About the Role : As a key member of their team, you'll collaborate closely with the network engineers to support network projects across their UK wide sites. Your main focus? Diving deep into Fortinet and Cisco routing and switching technologies, bringing your expertise to the table. Requirements: Strong grasp of Fortinet and Cisco technologies CCNA or CCNP certified Minimum 3 years of proven experience in deploying networking and security solutions Skills in Fortinet firewalls, Cisco switches and routers, and Meraki devices Proficiency in maintenance and firmware upgrades Knowledge of Infrastructure Security, network management tools, MPLS, SD-WAN, VPN, and routing protocols General Tasks: Designing and implementing new solutions Enhancing network resilience Configuring, implementing, and supporting firewalls, routing, switching, and wireless setups Providing 3rd line support for complex incidents Monitoring network performance Investigating network faults Producing network support documentation Establishing and enforcing network security policies Providing remote support for on-site engineers Managing IP addressing and capacity Perks & Benefits: Competitive salary and hybrid working options Opportunities for career growth Dynamic and collaborative work environment Supportive team culture For further details and to apply please get in touch with Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Apr 27, 2024
Full time
CISCO Network Engineer / CCNA - Manchester / Hybrid Key words - CISCO, Network Engineer, Network Support, Fortinet, BTWAN, SDWAN Up to 60K Salary + Hybrid Working Are you a seasoned Network Engineer ready for an exciting new opportunity? Look no further! We're on the hunt for a talented individual to join our client's dynamic network team. About the Role : As a key member of their team, you'll collaborate closely with the network engineers to support network projects across their UK wide sites. Your main focus? Diving deep into Fortinet and Cisco routing and switching technologies, bringing your expertise to the table. Requirements: Strong grasp of Fortinet and Cisco technologies CCNA or CCNP certified Minimum 3 years of proven experience in deploying networking and security solutions Skills in Fortinet firewalls, Cisco switches and routers, and Meraki devices Proficiency in maintenance and firmware upgrades Knowledge of Infrastructure Security, network management tools, MPLS, SD-WAN, VPN, and routing protocols General Tasks: Designing and implementing new solutions Enhancing network resilience Configuring, implementing, and supporting firewalls, routing, switching, and wireless setups Providing 3rd line support for complex incidents Monitoring network performance Investigating network faults Producing network support documentation Establishing and enforcing network security policies Providing remote support for on-site engineers Managing IP addressing and capacity Perks & Benefits: Competitive salary and hybrid working options Opportunities for career growth Dynamic and collaborative work environment Supportive team culture For further details and to apply please get in touch with Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
3rd Line IT Support Engineer Oxfordshire / On-Site with occasional travel £40,000 - £45,000 + bonus, share scheme, private dental and medical, a generous pension and more Full Time / Permanent The Role and Company My client, a well-established professional services organisation, is looking for an experienced 3rd Line IT Support Engineer to join their small but growing in-house IT Team. The role will be a combination of both support (2nd and 3rd Line) and exciting project work working closely with the IT Manager and other IT Engineers. The role will be based just north of Oxford with very occasional travel to other offices in the UK. Responsibilities Configure and deploy infrastructure items including servers, networks, and all IT peripherals, for example: printers, scanners, mobiles devices, laptops and thin clients. Monitor and manage the IT systems using appropriate tools, and with the aid of the IT suppliers where appropriate, in order to maximise performance and uptime. Be an effective point of contact for internal IT, resolving issues or referring to 3rd parties as appropriate Support the Helpdesk Team - providing escalation to telephone support, and 1st - 3rd line support as this role is the primary escalation / cover point for the 1st/2nd line Helpdesk team. Identify areas where improvements can be made in the IT service. Take responsibility for assigned Projects and deliver them to time, cost and quality. Maintaining a high level of Cyber Security awareness and being proactive in securing our infrastructure and systems. Mentor and train other members of the Internal IT Team. Skills and Experience required Previous IT support experience, ideally 3rd line level but strong 2nd line experience is considered Good team player with flexible approach to working environment Experience with VMware virtualisation and ideally some Citrix knowledge Experience supporting and implementing Microsoft Windows Server and Microsoft SQL Supporting Microsoft Office 365 including: Email, Teams, OneDrive, SharePoint Good working knowledge of Multi-Factor Authentication Good working knowledge of networking: Firewalls, Switches, Patching and Wi-Fi Experience of supporting backup tools such as Veeam Supporting Domain Services including Active Directory and Group Policy Ability to deliver major system upgrades, complete change control and project work Good documentation skills with an eye for details and accuracy: technical change controls, user guides, business processes, standards, policies and procedures Please apply via the link or contact for more information. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Apr 27, 2024
Full time
3rd Line IT Support Engineer Oxfordshire / On-Site with occasional travel £40,000 - £45,000 + bonus, share scheme, private dental and medical, a generous pension and more Full Time / Permanent The Role and Company My client, a well-established professional services organisation, is looking for an experienced 3rd Line IT Support Engineer to join their small but growing in-house IT Team. The role will be a combination of both support (2nd and 3rd Line) and exciting project work working closely with the IT Manager and other IT Engineers. The role will be based just north of Oxford with very occasional travel to other offices in the UK. Responsibilities Configure and deploy infrastructure items including servers, networks, and all IT peripherals, for example: printers, scanners, mobiles devices, laptops and thin clients. Monitor and manage the IT systems using appropriate tools, and with the aid of the IT suppliers where appropriate, in order to maximise performance and uptime. Be an effective point of contact for internal IT, resolving issues or referring to 3rd parties as appropriate Support the Helpdesk Team - providing escalation to telephone support, and 1st - 3rd line support as this role is the primary escalation / cover point for the 1st/2nd line Helpdesk team. Identify areas where improvements can be made in the IT service. Take responsibility for assigned Projects and deliver them to time, cost and quality. Maintaining a high level of Cyber Security awareness and being proactive in securing our infrastructure and systems. Mentor and train other members of the Internal IT Team. Skills and Experience required Previous IT support experience, ideally 3rd line level but strong 2nd line experience is considered Good team player with flexible approach to working environment Experience with VMware virtualisation and ideally some Citrix knowledge Experience supporting and implementing Microsoft Windows Server and Microsoft SQL Supporting Microsoft Office 365 including: Email, Teams, OneDrive, SharePoint Good working knowledge of Multi-Factor Authentication Good working knowledge of networking: Firewalls, Switches, Patching and Wi-Fi Experience of supporting backup tools such as Veeam Supporting Domain Services including Active Directory and Group Policy Ability to deliver major system upgrades, complete change control and project work Good documentation skills with an eye for details and accuracy: technical change controls, user guides, business processes, standards, policies and procedures Please apply via the link or contact for more information. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
3rd Line IT Support - Harrogate Salary: Up to £40,000 We are seeking a 3rd Line Support Engineer to join our client's IT Support team in Harrogate. This role requires a self-motivated and experienced individual who can work autonomously and proactively. The successful candidate will be responsible for supporting and maintaining the IT infrastructure, providing technical support to a range of clients in the area as well as supporting more junior members of staff. Responsibilities: Troubleshooting and resolving hardware, software and network related issuesInstalling and configuring hardware and software componentsMonitoring and maintaining IT systems, ensuring they are up-to-date and secureSupporting the companies Hyper-V server infrastructureDeployment and configuration of the companies software applicationsFirewall maintenancePerforming system backups and disaster recovery operationsScripting skillsContributing to the training of other staff membersMaintaining a high level of customer service Technical Skillset Required: Experience in a 3rd Line support roleActive Directory/ AzureDHCPDNSExchange OnlineSharepointNetworksTeams/OnedriveCiscoFortigate FirewallsPowershellStorage Hardware MSP experience is desirable but not required. If you are passionate about IT and have the necessary experience and skills, please apply for immediate consideration and interview, and to receive further details about the role. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 26, 2024
Full time
3rd Line IT Support - Harrogate Salary: Up to £40,000 We are seeking a 3rd Line Support Engineer to join our client's IT Support team in Harrogate. This role requires a self-motivated and experienced individual who can work autonomously and proactively. The successful candidate will be responsible for supporting and maintaining the IT infrastructure, providing technical support to a range of clients in the area as well as supporting more junior members of staff. Responsibilities: Troubleshooting and resolving hardware, software and network related issuesInstalling and configuring hardware and software componentsMonitoring and maintaining IT systems, ensuring they are up-to-date and secureSupporting the companies Hyper-V server infrastructureDeployment and configuration of the companies software applicationsFirewall maintenancePerforming system backups and disaster recovery operationsScripting skillsContributing to the training of other staff membersMaintaining a high level of customer service Technical Skillset Required: Experience in a 3rd Line support roleActive Directory/ AzureDHCPDNSExchange OnlineSharepointNetworksTeams/OnedriveCiscoFortigate FirewallsPowershellStorage Hardware MSP experience is desirable but not required. If you are passionate about IT and have the necessary experience and skills, please apply for immediate consideration and interview, and to receive further details about the role. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.