Global Technology Solutions Ltd
Manchester, Lancashire
Ideal location - ManchesterSalary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime availableBenefits: Car + Parking cards and Fuel cards + Pension + on call paymentStart date - ASAPWe have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester .Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services.The role will involve : Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. Ability to follow documented procedures and adhere to safety and ESD precautions at all times. Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. Ensure process, procedural and contractual agreements are being followed correctly. Endeavour to provide all customers with the best level of customer service and support. Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. Work proactively with call allocators to ensure SLA's are met in the most economic way. Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded Any additional activity as directed by Senior ManagementKey Experience Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. Manufacturer recognised accreditations, I.E. HP/IBM/Dell. Both Server and Desktop. At least 6 years customer facing IT industry experience. Capable of working independently on a wide range of products. Excellent communication skills. Excellent proven organisational and customer service skills. Able to work under pressure. Able to maintain a consistent high standard of quality and professionalism. Excellent Time management skills. Team Player - ability to work as part of the team to deliver operational excellence. Awareness of ITIL methodologies and best practice. Previous employment in a similar role. Ability to show flexibility to help the changing needs of the team. Adhere to company standards and procedures at all times unless otherwise directed. Maintain excellent customer relationships. Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service Maintain all appropriate Manufacturer Server Accreditations where appSenior Engineer main skills MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) Laptop Hardware break fix skills (replace all components) Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) Will form part of an on call rota covering 24 7 365 call outsSenior Engineer good to have experience/skills Netapp - major advantage to hold this Retail/Point of Sale (POS)Personal Attribute Highly enthusiastic, approachable and self motivated to achieve targets. Ability to prioritise workload effectively. A Methodical and accurate approach to the job is critical. Team focused - a genuine passion to deliver excellence through continuous development and improvement. Be able to remain positive at all times and influence those around you. Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. Good relationship management skills. Previous Senior Field Engineer experience desirable. Analytical, with exceptional attention to detail. Innovative thinking, in terms of service quality and improvements Full UK Driving Licence."In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Agency in relation to this vacancy.
May 01, 2024
Full time
Ideal location - ManchesterSalary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime availableBenefits: Car + Parking cards and Fuel cards + Pension + on call paymentStart date - ASAPWe have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester .Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services.The role will involve : Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. Ability to follow documented procedures and adhere to safety and ESD precautions at all times. Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. Ensure process, procedural and contractual agreements are being followed correctly. Endeavour to provide all customers with the best level of customer service and support. Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. Work proactively with call allocators to ensure SLA's are met in the most economic way. Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded Any additional activity as directed by Senior ManagementKey Experience Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. Manufacturer recognised accreditations, I.E. HP/IBM/Dell. Both Server and Desktop. At least 6 years customer facing IT industry experience. Capable of working independently on a wide range of products. Excellent communication skills. Excellent proven organisational and customer service skills. Able to work under pressure. Able to maintain a consistent high standard of quality and professionalism. Excellent Time management skills. Team Player - ability to work as part of the team to deliver operational excellence. Awareness of ITIL methodologies and best practice. Previous employment in a similar role. Ability to show flexibility to help the changing needs of the team. Adhere to company standards and procedures at all times unless otherwise directed. Maintain excellent customer relationships. Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service Maintain all appropriate Manufacturer Server Accreditations where appSenior Engineer main skills MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) Laptop Hardware break fix skills (replace all components) Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) Will form part of an on call rota covering 24 7 365 call outsSenior Engineer good to have experience/skills Netapp - major advantage to hold this Retail/Point of Sale (POS)Personal Attribute Highly enthusiastic, approachable and self motivated to achieve targets. Ability to prioritise workload effectively. A Methodical and accurate approach to the job is critical. Team focused - a genuine passion to deliver excellence through continuous development and improvement. Be able to remain positive at all times and influence those around you. Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. Good relationship management skills. Previous Senior Field Engineer experience desirable. Analytical, with exceptional attention to detail. Innovative thinking, in terms of service quality and improvements Full UK Driving Licence."In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Global Technology Solutions Ltd
Stoke-on-trent, Staffordshire
Ideal location - Stoke on TrentSalary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime availableBenefits: Car + Parking cards and Fuel cards + Pension + on call paymentStart date - ASAPWe have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent .Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services.The role will involve : Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. Ability to follow documented procedures and adhere to safety and ESD precautions at all times. Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. Ensure process, procedural and contractual agreements are being followed correctly. Endeavour to provide all customers with the best level of customer service and support. Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. Work proactively with call allocators to ensure SLA's are met in the most economic way. Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded Any additional activity as directed by Senior ManagementKey Experience Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. Manufacturer recognised accreditations, I.E. HP/IBM/Dell. Both Server and Desktop. At least 6 years customer facing IT industry experience. Capable of working independently on a wide range of products. Excellent communication skills. Excellent proven organisational and customer service skills. Able to work under pressure. Able to maintain a consistent high standard of quality and professionalism. Excellent Time management skills. Team Player - ability to work as part of the team to deliver operational excellence. Awareness of ITIL methodologies and best practice. Previous employment in a similar role. Ability to show flexibility to help the changing needs of the team. Adhere to company standards and procedures at all times unless otherwise directed. Maintain excellent customer relationships. Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service Maintain all appropriate Manufacturer Server Accreditations where appSenior Engineer main skills MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) Laptop Hardware break fix skills (replace all components) Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) Will form part of an on call rota covering 24 7 365 call outsSenior Engineer good to have experience/skills Netapp - major advantage to hold this Retail/Point of Sale (POS)Personal Attribute Highly enthusiastic, approachable and self motivated to achieve targets. Ability to prioritise workload effectively. A Methodical and accurate approach to the job is critical. Team focused - a genuine passion to deliver excellence through continuous development and improvement. Be able to remain positive at all times and influence those around you. Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. Good relationship management skills. Previous Senior Field Engineer experience desirable. Analytical, with exceptional attention to detail. Innovative thinking, in terms of service quality and improvements Full UK Driving Licence."In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Agency in relation to this vacancy.
May 01, 2024
Full time
Ideal location - Stoke on TrentSalary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime availableBenefits: Car + Parking cards and Fuel cards + Pension + on call paymentStart date - ASAPWe have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent .Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services.The role will involve : Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. Ability to follow documented procedures and adhere to safety and ESD precautions at all times. Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. Ensure process, procedural and contractual agreements are being followed correctly. Endeavour to provide all customers with the best level of customer service and support. Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. Work proactively with call allocators to ensure SLA's are met in the most economic way. Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded Any additional activity as directed by Senior ManagementKey Experience Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. Manufacturer recognised accreditations, I.E. HP/IBM/Dell. Both Server and Desktop. At least 6 years customer facing IT industry experience. Capable of working independently on a wide range of products. Excellent communication skills. Excellent proven organisational and customer service skills. Able to work under pressure. Able to maintain a consistent high standard of quality and professionalism. Excellent Time management skills. Team Player - ability to work as part of the team to deliver operational excellence. Awareness of ITIL methodologies and best practice. Previous employment in a similar role. Ability to show flexibility to help the changing needs of the team. Adhere to company standards and procedures at all times unless otherwise directed. Maintain excellent customer relationships. Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service Maintain all appropriate Manufacturer Server Accreditations where appSenior Engineer main skills MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) Laptop Hardware break fix skills (replace all components) Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) Will form part of an on call rota covering 24 7 365 call outsSenior Engineer good to have experience/skills Netapp - major advantage to hold this Retail/Point of Sale (POS)Personal Attribute Highly enthusiastic, approachable and self motivated to achieve targets. Ability to prioritise workload effectively. A Methodical and accurate approach to the job is critical. Team focused - a genuine passion to deliver excellence through continuous development and improvement. Be able to remain positive at all times and influence those around you. Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. Good relationship management skills. Previous Senior Field Engineer experience desirable. Analytical, with exceptional attention to detail. Innovative thinking, in terms of service quality and improvements Full UK Driving Licence."In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Senior AWS DevOps Engineer - Fully Remote - Eligible for SC Clearance I'm working with a successful software house who make InfoSec products and are looking to recruit a Senior AWS DevOps Engineer to join their team. They have been established nearly 20 years and their InfoSec products that are used by over 500 customers globally. Working in a DevOps team of 3x Engineers you will play a key role on the underlying infrastructure for their Flagship SaaS based software products. They have been working with AWS and Kubernetes for a few years but there is still a lot to be done to improve the Scalability, Security and automating processes. This is a fully remote role from anywhere in the UK with no requirement to go to the office however you will need to eligible for SC level Security Clearance so is only open to UK Citizens or those who have been in the UK for more than 5 years. To considered you will have worked in a Senior DevOps role where you bring ideas, can make technical decisions and technically lead Junior Engineers. You must have strong skills with AWS and Kubernetes with good Cloud Security knowledge. Experience with many of the following will be required: AWS Terraform CI/CD pipelines - any considered Kubernetes - proven production experience, autoscaling, overprovisioning etc. Serverless - Lambda Scripting for automation Good knowledge of Cloud Security - Security hub, guard rails, RBAC, IAM, vulnerability management, Patch Management. A Security first mentality to ensure Security is built into all elements of their platforms. Linux Server Administration - Command Line Packer Git, Elasticache, Elasticsearch Networking protocols, Routing APPLY TODAY FOR IMMEDIATE CONSIDERATION Location: Fully remote (UK only) - the location doesn't matter as long as you are eligible for SC Clearance. Salary: £70,000 - £80,000 + benefits Duration: Permanent N.B. You will need to eligible for SC level Security Clearance so is only open to UK Citizens or those who have been in the UK continuously for more than 5 years.
May 01, 2024
Full time
Senior AWS DevOps Engineer - Fully Remote - Eligible for SC Clearance I'm working with a successful software house who make InfoSec products and are looking to recruit a Senior AWS DevOps Engineer to join their team. They have been established nearly 20 years and their InfoSec products that are used by over 500 customers globally. Working in a DevOps team of 3x Engineers you will play a key role on the underlying infrastructure for their Flagship SaaS based software products. They have been working with AWS and Kubernetes for a few years but there is still a lot to be done to improve the Scalability, Security and automating processes. This is a fully remote role from anywhere in the UK with no requirement to go to the office however you will need to eligible for SC level Security Clearance so is only open to UK Citizens or those who have been in the UK for more than 5 years. To considered you will have worked in a Senior DevOps role where you bring ideas, can make technical decisions and technically lead Junior Engineers. You must have strong skills with AWS and Kubernetes with good Cloud Security knowledge. Experience with many of the following will be required: AWS Terraform CI/CD pipelines - any considered Kubernetes - proven production experience, autoscaling, overprovisioning etc. Serverless - Lambda Scripting for automation Good knowledge of Cloud Security - Security hub, guard rails, RBAC, IAM, vulnerability management, Patch Management. A Security first mentality to ensure Security is built into all elements of their platforms. Linux Server Administration - Command Line Packer Git, Elasticache, Elasticsearch Networking protocols, Routing APPLY TODAY FOR IMMEDIATE CONSIDERATION Location: Fully remote (UK only) - the location doesn't matter as long as you are eligible for SC Clearance. Salary: £70,000 - £80,000 + benefits Duration: Permanent N.B. You will need to eligible for SC level Security Clearance so is only open to UK Citizens or those who have been in the UK continuously for more than 5 years.
Ideal location - EssexSalary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime availableBenefits: Car + Parking cards and Fuel cards + Pension + on call paymentStart date - ASAPWe have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex .Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services.The role will involve : Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. Ability to follow documented procedures and adhere to safety and ESD precautions at all times. Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. Ensure process, procedural and contractual agreements are being followed correctly. Endeavour to provide all customers with the best level of customer service and support. Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. Work proactively with call allocators to ensure SLA's are met in the most economic way. Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded Any additional activity as directed by Senior ManagementKey Experience Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. Manufacturer recognised accreditations, I.E. HP/IBM/Dell. Both Server and Desktop. At least 6 years customer facing IT industry experience. Capable of working independently on a wide range of products. Excellent communication skills. Excellent proven organisational and customer service skills. Able to work under pressure. Able to maintain a consistent high standard of quality and professionalism. Excellent Time management skills. Team Player - ability to work as part of the team to deliver operational excellence. Awareness of ITIL methodologies and best practice. Previous employment in a similar role. Ability to show flexibility to help the changing needs of the team. Adhere to company standards and procedures at all times unless otherwise directed. Maintain excellent customer relationships. Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service Maintain all appropriate Manufacturer Server Accreditations where appSenior Engineer main skills MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) Laptop Hardware break fix skills (replace all components) Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) Will form part of an on call rota covering 24 7 365 call outsSenior Engineer good to have experience/skills Netapp - major advantage to hold this Retail/Point of Sale (POS)Personal Attribute Highly enthusiastic, approachable and self motivated to achieve targets. Ability to prioritise workload effectively. A Methodical and accurate approach to the job is critical. Team focused - a genuine passion to deliver excellence through continuous development and improvement. Be able to remain positive at all times and influence those around you. Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. Good relationship management skills. Previous Senior Field Engineer experience desirable. Analytical, with exceptional attention to detail. Innovative thinking, in terms of service quality and improvements Full UK Driving Licence."In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Agency in relation to this vacancy.
May 01, 2024
Full time
Ideal location - EssexSalary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime availableBenefits: Car + Parking cards and Fuel cards + Pension + on call paymentStart date - ASAPWe have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex .Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services.The role will involve : Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. Ability to follow documented procedures and adhere to safety and ESD precautions at all times. Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. Ensure process, procedural and contractual agreements are being followed correctly. Endeavour to provide all customers with the best level of customer service and support. Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. Work proactively with call allocators to ensure SLA's are met in the most economic way. Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded Any additional activity as directed by Senior ManagementKey Experience Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. Manufacturer recognised accreditations, I.E. HP/IBM/Dell. Both Server and Desktop. At least 6 years customer facing IT industry experience. Capable of working independently on a wide range of products. Excellent communication skills. Excellent proven organisational and customer service skills. Able to work under pressure. Able to maintain a consistent high standard of quality and professionalism. Excellent Time management skills. Team Player - ability to work as part of the team to deliver operational excellence. Awareness of ITIL methodologies and best practice. Previous employment in a similar role. Ability to show flexibility to help the changing needs of the team. Adhere to company standards and procedures at all times unless otherwise directed. Maintain excellent customer relationships. Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service Maintain all appropriate Manufacturer Server Accreditations where appSenior Engineer main skills MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) Laptop Hardware break fix skills (replace all components) Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) Will form part of an on call rota covering 24 7 365 call outsSenior Engineer good to have experience/skills Netapp - major advantage to hold this Retail/Point of Sale (POS)Personal Attribute Highly enthusiastic, approachable and self motivated to achieve targets. Ability to prioritise workload effectively. A Methodical and accurate approach to the job is critical. Team focused - a genuine passion to deliver excellence through continuous development and improvement. Be able to remain positive at all times and influence those around you. Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. Good relationship management skills. Previous Senior Field Engineer experience desirable. Analytical, with exceptional attention to detail. Innovative thinking, in terms of service quality and improvements Full UK Driving Licence."In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Agency in relation to this vacancy.
About Yoto Yoto is a screen-free interactive audio platform for kids. We make carefully connected audio players that kids control, with no microphones, cameras or ads. We have a catalogue of audio that inspires creative play and learning with 1,000+ titles in our card store from top creators, publishers and labels - think LEGO, Disney, Marvel, Roald Dahl and Sony. We also create Yoto Originals like this one . Featured in Bloomberg's 25 UK startups to watch in 2023. Second fastest growing tech company in the UK, in Deloitte Fast. Named one of TIME Magazine's Top 100 Inventions of 2020 Winner in Good Housekeeping's 2022 Parenting Awards. We're 110+ employees spread across the UK, US and France and growing! We're on a mission to be the soundtrack of childhood, and help families on their own unique adventures. By creating products that inspire independent play, we help families discover and grow with an inspiring world of audio - and we would like you to help us achieve it! Yoto's PlatformTeam We're a team at the heart of the Yoto ecosystem. We work in a mature, high-trust async environment with a lot of independence. Everyone is able to contribute ideas and be part of decisions. We solve a broad range of problems - from research and development of new products, features or content formats to maintaining a fleet of hundreds of thousands of devices and delivering TBs of audio - you'll be collaborating with other teams within Yoto on a daily basis. Despite being a platform team, we are still directly impacting and very close to our users and customers due to the nature of the systems we own. What you'll be doing : Work in a remote, asynchronous-first environment. Co-locating (typically at our London, King's Cross office) at least once a month. Work using managed, serverless services in AWS (Lambda, IoT/MQTT, API Gateway, MongoDB Atlas, DynamoDb, S3). Code using a Node.JS stack - mainly TypeScript, with some JavaScript and React, in an automated test-first environment. Work closely with product managers, engineers, and other key stakeholders to plan, execute, and deliver the next generation of our purchasing infrastructure. Manage the tech you are co-responsible for - addressing cost, inconsistency, operational debt and code debt. Design and implement reusable, highly performant solutions that can rapidly scale up and down to handle our peak loads. Work in a environment that values software consistency and documentation-first development as core principles. Keep a high engineering standard by applying and teaching key principles such as, consistency, single responsibility, the scout rule, and least privilege. What you'll bring: Expert knowledge of TypeScript or JavaScript (ES6 and ESM) and applying code craft and test-first coding. Hands on experience designing and building REST (or GraphQL) APIs. Good understanding of NoSQL (and SQL) DBs. Good experience and understanding of AWS services, in particular APIs backed by Lambda. High autonomy and accountability, with good presence for knowing when to collaborate or seek help. Proven experience designing and implementing scalable, cost efficient, and secure solutions Salary: £70,000 - £88,000 based on experience.We never want to miss out on speaking to great candidates, so please don't let our banding put you off getting in touch. You never know what might be in our future plan and how well you might fit! What you can expect from us: Hybrid working with a choice based approach - we would love you to come into the office as much as possible, with a minimum of once or twice a month. Generous share options - so you're invested in Yoto's success. A Work from Anywhere policy that gives you the opportunity to work from a different location for a temporary period. 25 days' holiday per year, plus bank holidays. Extra leave for service - 1 extra day for every year worked after you hit your 2 year anniversary, up to a maximum of 5 extra days. Life Assurance cover (3 x your salary) from day one. Income Protection (long term sickness cover of 75% of your salary for up to 2 years) from day one and company sick pay that increases with length of service Enhanced parental leave policy. Personal Learnerbly development budget of £200 per year (awarded after successful completion of your probation). Your own Yoto player and starter pack of cards! 2x volunteer days a year. A collaborative tech-focused creative environment. Company socials and celebrations, including our annual YotoFest! Equity and Diversity At Yoto, our mission is to be the soundtrack of childhood, and help families on their own unique adventures. Our success is rooted in unwavering commitment to our core principles-Kids in Control, Helping Families, Building with Empathy, Embrace Difference, and Playfully Inquisitive. At Yoto, flexible working and autonomy are key to us. We support working parents because we know that life and work need to work together. And just as we share audio content from a diverse community of creators, we also strive to build a diverse and inclusive team. Our passionate DE&I group raises new voices, beliefs, and perspectives to help everyone at Yoto feel heard. Check out our website for more info on our approach to People and Planet .
Apr 30, 2024
Full time
About Yoto Yoto is a screen-free interactive audio platform for kids. We make carefully connected audio players that kids control, with no microphones, cameras or ads. We have a catalogue of audio that inspires creative play and learning with 1,000+ titles in our card store from top creators, publishers and labels - think LEGO, Disney, Marvel, Roald Dahl and Sony. We also create Yoto Originals like this one . Featured in Bloomberg's 25 UK startups to watch in 2023. Second fastest growing tech company in the UK, in Deloitte Fast. Named one of TIME Magazine's Top 100 Inventions of 2020 Winner in Good Housekeeping's 2022 Parenting Awards. We're 110+ employees spread across the UK, US and France and growing! We're on a mission to be the soundtrack of childhood, and help families on their own unique adventures. By creating products that inspire independent play, we help families discover and grow with an inspiring world of audio - and we would like you to help us achieve it! Yoto's PlatformTeam We're a team at the heart of the Yoto ecosystem. We work in a mature, high-trust async environment with a lot of independence. Everyone is able to contribute ideas and be part of decisions. We solve a broad range of problems - from research and development of new products, features or content formats to maintaining a fleet of hundreds of thousands of devices and delivering TBs of audio - you'll be collaborating with other teams within Yoto on a daily basis. Despite being a platform team, we are still directly impacting and very close to our users and customers due to the nature of the systems we own. What you'll be doing : Work in a remote, asynchronous-first environment. Co-locating (typically at our London, King's Cross office) at least once a month. Work using managed, serverless services in AWS (Lambda, IoT/MQTT, API Gateway, MongoDB Atlas, DynamoDb, S3). Code using a Node.JS stack - mainly TypeScript, with some JavaScript and React, in an automated test-first environment. Work closely with product managers, engineers, and other key stakeholders to plan, execute, and deliver the next generation of our purchasing infrastructure. Manage the tech you are co-responsible for - addressing cost, inconsistency, operational debt and code debt. Design and implement reusable, highly performant solutions that can rapidly scale up and down to handle our peak loads. Work in a environment that values software consistency and documentation-first development as core principles. Keep a high engineering standard by applying and teaching key principles such as, consistency, single responsibility, the scout rule, and least privilege. What you'll bring: Expert knowledge of TypeScript or JavaScript (ES6 and ESM) and applying code craft and test-first coding. Hands on experience designing and building REST (or GraphQL) APIs. Good understanding of NoSQL (and SQL) DBs. Good experience and understanding of AWS services, in particular APIs backed by Lambda. High autonomy and accountability, with good presence for knowing when to collaborate or seek help. Proven experience designing and implementing scalable, cost efficient, and secure solutions Salary: £70,000 - £88,000 based on experience.We never want to miss out on speaking to great candidates, so please don't let our banding put you off getting in touch. You never know what might be in our future plan and how well you might fit! What you can expect from us: Hybrid working with a choice based approach - we would love you to come into the office as much as possible, with a minimum of once or twice a month. Generous share options - so you're invested in Yoto's success. A Work from Anywhere policy that gives you the opportunity to work from a different location for a temporary period. 25 days' holiday per year, plus bank holidays. Extra leave for service - 1 extra day for every year worked after you hit your 2 year anniversary, up to a maximum of 5 extra days. Life Assurance cover (3 x your salary) from day one. Income Protection (long term sickness cover of 75% of your salary for up to 2 years) from day one and company sick pay that increases with length of service Enhanced parental leave policy. Personal Learnerbly development budget of £200 per year (awarded after successful completion of your probation). Your own Yoto player and starter pack of cards! 2x volunteer days a year. A collaborative tech-focused creative environment. Company socials and celebrations, including our annual YotoFest! Equity and Diversity At Yoto, our mission is to be the soundtrack of childhood, and help families on their own unique adventures. Our success is rooted in unwavering commitment to our core principles-Kids in Control, Helping Families, Building with Empathy, Embrace Difference, and Playfully Inquisitive. At Yoto, flexible working and autonomy are key to us. We support working parents because we know that life and work need to work together. And just as we share audio content from a diverse community of creators, we also strive to build a diverse and inclusive team. Our passionate DE&I group raises new voices, beliefs, and perspectives to help everyone at Yoto feel heard. Check out our website for more info on our approach to People and Planet .
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Apr 30, 2024
Full time
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Global Technology Solutions Ltd
Stoke-on-trent, Staffordshire
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Apr 29, 2024
Full time
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Global Technology Solutions Ltd
Manchester, Lancashire
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Apr 29, 2024
Full time
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Tech for Good - Senior .Net Software Developer - Remote - up to £70,000 Nationally recognised for their positive work, a Tech for Good is seeking a Senior .Net Developer to join their team. Technical Experience and Skills: Knowledge of web client-side front-end technologies (HTML, CSS, jQuery, Knockout, Angular, React, Vue.js) Experience with Microsoft Visual Studio, C#, .NET, ASP.NET, MVC, JavaScript, and SQL Server Proficiency in Azure development and Scrum Applied knowledge of development practices and design patterns Experience with Azure DevOps, build and deployment pipelines Awareness and application of secure coding standards Responsibilities: Actively participate in an agile team, attending and contributing to all ceremonies Complete stories, spikes, and bug fixes within development sprints Collaborate with other development and QA team members Provide accurate effort estimations based on requirements Develop secure, clean, and reusable code following predefined standards Ensure well-tested and consistently error-free code, considering non-functional requirements like performance
Apr 29, 2024
Full time
Tech for Good - Senior .Net Software Developer - Remote - up to £70,000 Nationally recognised for their positive work, a Tech for Good is seeking a Senior .Net Developer to join their team. Technical Experience and Skills: Knowledge of web client-side front-end technologies (HTML, CSS, jQuery, Knockout, Angular, React, Vue.js) Experience with Microsoft Visual Studio, C#, .NET, ASP.NET, MVC, JavaScript, and SQL Server Proficiency in Azure development and Scrum Applied knowledge of development practices and design patterns Experience with Azure DevOps, build and deployment pipelines Awareness and application of secure coding standards Responsibilities: Actively participate in an agile team, attending and contributing to all ceremonies Complete stories, spikes, and bug fixes within development sprints Collaborate with other development and QA team members Provide accurate effort estimations based on requirements Develop secure, clean, and reusable code following predefined standards Ensure well-tested and consistently error-free code, considering non-functional requirements like performance
.NET Developer, .NET 7, C#, Agile - Leicester (Tech stack: .NET Developer, .NET 7, C#, Azure, Angular 14, Multithreading, RESTful, Web API 2, JavaScript, Programmer, Full Stack Engineer, Architect, .NET Developer) Our client is a global innovator who builds software products and apps that are defining the way individuals and teams work today. They make it easy for users and to achieve their personal and professional goals and to ultimately be 'a better you' at home, in the office, and everywhere in between. With nearly 500 employees and growing, they are looking for .NET Developer to join their global team! You will be working on the development of a new generation of .NET / C# software products; helping the firm transform its inspiration into reality. We are keen to hear from .NET Developer candidates with a good grasp of: .NET, .NET Core / ASP.NET MVC, C# and SQL Server. Our client will give you the opportunity to work on enterprise level software development projects and provide training into: .NET 7, Azure, Angular 14, Solid, DRY, LINQ, multithreading, Microservices, RESTful, Web API 2, JavaScript, HTML5, Agile and SQL Server 2022. The company is quick to recognize talent and keen to nurture and develop it, as such your career with the company will go as far as your ambitions take you. The CTO of their Asian operations started life as a Senior .NET Developer in their San Francisco offices only 2 years ago! All employees are eligible to visit and work from their international offices twice a year. The company will cover the cost of travel and lodging for a two week period. The .NET Developer positions come with the following benefits: Bonus: 10 - 20%. Company pension. Private medical healthcare. Once a year £1,000 holiday subsidy. Catered lunches, snacks and beverages. Annual subscription to the Guardian. Fun and entertainment: Tea Time Tuesdays, Ice Coffee Thursdays and Beer O'Clock Fridays! Location: Leicester, UK / Remote Working Salary: £50,000 - £70,000 + Bonus + Pension + Benefits Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETRECNOIRUKREC
Aug 19, 2023
Full time
.NET Developer, .NET 7, C#, Agile - Leicester (Tech stack: .NET Developer, .NET 7, C#, Azure, Angular 14, Multithreading, RESTful, Web API 2, JavaScript, Programmer, Full Stack Engineer, Architect, .NET Developer) Our client is a global innovator who builds software products and apps that are defining the way individuals and teams work today. They make it easy for users and to achieve their personal and professional goals and to ultimately be 'a better you' at home, in the office, and everywhere in between. With nearly 500 employees and growing, they are looking for .NET Developer to join their global team! You will be working on the development of a new generation of .NET / C# software products; helping the firm transform its inspiration into reality. We are keen to hear from .NET Developer candidates with a good grasp of: .NET, .NET Core / ASP.NET MVC, C# and SQL Server. Our client will give you the opportunity to work on enterprise level software development projects and provide training into: .NET 7, Azure, Angular 14, Solid, DRY, LINQ, multithreading, Microservices, RESTful, Web API 2, JavaScript, HTML5, Agile and SQL Server 2022. The company is quick to recognize talent and keen to nurture and develop it, as such your career with the company will go as far as your ambitions take you. The CTO of their Asian operations started life as a Senior .NET Developer in their San Francisco offices only 2 years ago! All employees are eligible to visit and work from their international offices twice a year. The company will cover the cost of travel and lodging for a two week period. The .NET Developer positions come with the following benefits: Bonus: 10 - 20%. Company pension. Private medical healthcare. Once a year £1,000 holiday subsidy. Catered lunches, snacks and beverages. Annual subscription to the Guardian. Fun and entertainment: Tea Time Tuesdays, Ice Coffee Thursdays and Beer O'Clock Fridays! Location: Leicester, UK / Remote Working Salary: £50,000 - £70,000 + Bonus + Pension + Benefits Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETRECNOIRUKREC
This is a fantastic opportunity to join a really exciting Technology business, based in Birmingham, as they look to continue their impressive level of growth. With a superb suite of products, they have made waves in their industry, and are now recruiting for a Head of IT position to join their thriving in-house function. Client Details Michael Page are proud to be partnered exclusively with a leading Technology business, who are expanding at an impressive rate, given the success of their innovative product offering to a burgeoning client base. The business is medium-sized, with approx. 1,500 users, and a head office in Birmingham, that has become renowned for its superb culture of collaboration and innovation. Continued investment into the business has now created an opportunity for a Head of IT to join their journey, a role ideal for an experienced Senior Infrastructure Manager looking to step up into a 'Head Of' role. Description As the Head of IT, you'll join a highly talented team, reporting directly into the Technical Director, and have both strategic and technical hands-on responsibilities for a wide array of technical areas. You will line manage a small Infrastructure team, which takes ownership of the company data centre, operating within a Microsoft environment. Acting as an escalation point for the team, you will provide technical expertise on BAU infrastructure issues where needed, as well as providing oversight on project work. Working closely with the Technical Director, you will be integrally involved in the evolution of the company's IT Security, covering areas such as ISO27001. Over the long term, the business plans to introduce DevOps ways of working, so you will help foster a close working relationship between the organisation's Infrastructure and Development teams. You will be based locally to Birmingham, as given the leadership nature of the role, you will be based on-site with the team at least 3 days per week, with the option for the remainder to be remote-based. Profile As the Head of IT, you will be very comfortable in a hands-on environment. This is not a purely strategic role, and the ideal candidate will be extremely adept at working alongside senior Engineers where required. You will be particularly experienced within the Microsoft stack, including technologies such as Windows Server , Hyper V , Azure , SQL , Office365 and Exchange . In addition, given the data centre elements of the role, you will have a strong understanding of networking concepts, such as gateways, DHCP and DNS. Reporting into the Technical Director, you will be able to assist with shaping the company's IT strategy, largely form an Infrastructure perspective, but also across Security and DevOps. You will ideally have experience with PowerBI solutions, and the architecture that supports them, such as Azure and SQL. The team you will inherit is already very good technically, but you will be able to demonstrate strong people skills, and get the team invested in the journey you take them on, upskilling them along the way, and growing out the function through proactive recruitment when needed. Job Offer £70,000 + Extensive Corporate Benefits package.
Sep 21, 2022
Full time
This is a fantastic opportunity to join a really exciting Technology business, based in Birmingham, as they look to continue their impressive level of growth. With a superb suite of products, they have made waves in their industry, and are now recruiting for a Head of IT position to join their thriving in-house function. Client Details Michael Page are proud to be partnered exclusively with a leading Technology business, who are expanding at an impressive rate, given the success of their innovative product offering to a burgeoning client base. The business is medium-sized, with approx. 1,500 users, and a head office in Birmingham, that has become renowned for its superb culture of collaboration and innovation. Continued investment into the business has now created an opportunity for a Head of IT to join their journey, a role ideal for an experienced Senior Infrastructure Manager looking to step up into a 'Head Of' role. Description As the Head of IT, you'll join a highly talented team, reporting directly into the Technical Director, and have both strategic and technical hands-on responsibilities for a wide array of technical areas. You will line manage a small Infrastructure team, which takes ownership of the company data centre, operating within a Microsoft environment. Acting as an escalation point for the team, you will provide technical expertise on BAU infrastructure issues where needed, as well as providing oversight on project work. Working closely with the Technical Director, you will be integrally involved in the evolution of the company's IT Security, covering areas such as ISO27001. Over the long term, the business plans to introduce DevOps ways of working, so you will help foster a close working relationship between the organisation's Infrastructure and Development teams. You will be based locally to Birmingham, as given the leadership nature of the role, you will be based on-site with the team at least 3 days per week, with the option for the remainder to be remote-based. Profile As the Head of IT, you will be very comfortable in a hands-on environment. This is not a purely strategic role, and the ideal candidate will be extremely adept at working alongside senior Engineers where required. You will be particularly experienced within the Microsoft stack, including technologies such as Windows Server , Hyper V , Azure , SQL , Office365 and Exchange . In addition, given the data centre elements of the role, you will have a strong understanding of networking concepts, such as gateways, DHCP and DNS. Reporting into the Technical Director, you will be able to assist with shaping the company's IT strategy, largely form an Infrastructure perspective, but also across Security and DevOps. You will ideally have experience with PowerBI solutions, and the architecture that supports them, such as Azure and SQL. The team you will inherit is already very good technically, but you will be able to demonstrate strong people skills, and get the team invested in the journey you take them on, upskilling them along the way, and growing out the function through proactive recruitment when needed. Job Offer £70,000 + Extensive Corporate Benefits package.
UCA Consulting ltd
Mostly remote however travel will be required across home office sites
The Project Engineer provides support or leadership in the development of the technical solution to meet the customer capability needs. They ensure that the solution is successfully integrated into the current enterprise whilst managing and minimising negative impacts. They seek to apply engineering best practice and ensure that all stakeholders are effectively managed throughout the engineering activities. They involve specialists as required and actively consider performance, safety and quality implications before making decisions. Ensure that performance, time, cost, risk and safety factors are taken into consideration when making technical decisions. Discuss and agree system design solutions with Suppliers and ensure that the inherent technical risks associated with them are understood and managed. Ensure the solution integrates into defence and manage the system boundaries and interfaces by identifying, engaging and managing specialists as required. Follow all applicable engineering standards, legisaltion, policy and guidance, ensuring that where there is deviation, the impact understood, planned and managed. Specify the technical and integration aspects in contracts Specify the technical and integration aspects in the Through Life Management Plan (TLMP) ensuring that all Defence Lines of Development (DLoDs) are addressed. Work with the Project Manager and other engineers to identify the technical stakeholders and ensure that they are identified, engaged and managed throughout the engineering activities. The Home Office leads on immigration and passports, refugee protection, counter-terrorism, policing, fire services, and crime and drugs policy. Digital Data and Technology (DDaT) enables the Home Office to keep the UK safe and secure. We design and build the services that help people apply for visas or passports; support policing and counter-terrorism operations; and protect the UK’s borders. This is an exciting time to be at the Home Office. You’ll have a chance to shape the future and support our mission to deliver exceptional public services that work for everyone. Job description A Senior Infrastructure Engineer builds, administers, transitions, supports and maintains infrastructure services throughout the service lifecycle, according to the departmental policy and Home Office strategy. You will work in a team of Infrastructure Engineers ensuring services are integrated, delivered, and operated as required. You will work with and support third parties in providing infrastructure services and with technical architects to translate architectural designs into operations. You will provide input into overall management activities such as workforce planning, budgeting, technology roadmaps, projects and tasks. We are recruiting 1 role into our key End User Computing Department. The team scope has been widened to traverse a full array of modern devices, allowing the freedom to express expertise in the following device types: • Supported Windows versions. • Smartphones (iOS and Android). • Mac's. • iOT, linux, thin clients. • Kiosk type devices. • Any other end user device which can be managed centrally. Together, these make up over 70,000 devices deployed across the Home Office. Responsibilities As a Senior Infrastructure Engineer, you main day to day responsibilities will be; • designing, implementing, administering and supporting infrastructure technologies and solutions such as: compute, storage, networking, physical infrastructure, software, cloud, commercial off the shelf (COTS) and open source packages and solutions • reviewing the systems designs of others to ensure selection of appropriate technology, efficient use of resources and integration of multiple systems and technology • defining the integration build and co-ordinate build activities across systems and understand how to undertake and support integration testing activities • initiating and monitoring actions to investigate patterns and trends to resolve problems, including consulting specialists where required. You will determine the appropriate remedy and assist with implementation of fixes as well as preventative measures • identifying the correct procedures and appropriate channels for resolution and monitor resolution activities and progress updates to users • coaching and mentoring more junior infrastructure engineers, participating in their appraisal and related performance management processes • Establishing yourself as an SME for one or more sections of the team You will also be expected to carry out the following day to day activities: • maintain and update technical documentation • input into helping shape engineering best practices and standards • investigate faults in systems, processes and services, and advise on the implementation of appropriate solutions and preventative measures • after a solution has been integrated, you will evaluate the success of the project, identifying best practices and lessons learned. You will provide feedback to teams and incorporate this information into future plans • manage the response to incident reports, ensuring relevant prioritisation and detail to allow for effective investigation Essential Criteria: You will have a demonstrable passion for Infrastructure Engineering, with the following skills or strong experience in: • providing direction and coaching to other team members • managing and delivering complex technologies within time, cost and quality targets • agile Development and continuous integration principles • maintaining focus on the whole life cycle of service delivery; from design, development, and delivery through to operation • dissecting a problem into its component parts to identify and diagnose root causes, allowing problem resolution • the technical concepts required in your role and an ability to build solutions • must have or be willing to work towards NPPV3 Clearance Relevant skills required for your role: Strategy and Architecture • Business Strategy and Planning - IT Management?(ITMG) – Level 5 Development and Implementation • Systems Development - Systems Design (DESN) - Level 4 • Installation and Integration - Systems Installation/Decommissioning (HSIN) - Level 2 Delivery and Operation • Service Operation - IT Infrastructure (ITOP) - Level 2 - Problem Management (PBMG) - Level 3 - Incident Management (USUP) - Level 2 Desirable Skills • presenting verbal and written information clearly and accurately in language which meets the needs of the user and can adapt to stakeholders' reactions with flexibility It would also be beneficial if you have a good understanding and proven experience in developing and supporting several of the following technologies • Win10/11 OS image creation and management (Inc. Autopilot) • iOS, MacOS and Android configuration • MECM (SCCM) , Workspace One, MEM (Intune) device management • AD users & computers, sites & services, Group policy • VPN technologies • Peer to peer technologies • Office Apps development or support • Application packaging, integration and deployment • Endpoint Security and Client Threat Vulnerabilities
Mar 02, 2022
Contractor
The Project Engineer provides support or leadership in the development of the technical solution to meet the customer capability needs. They ensure that the solution is successfully integrated into the current enterprise whilst managing and minimising negative impacts. They seek to apply engineering best practice and ensure that all stakeholders are effectively managed throughout the engineering activities. They involve specialists as required and actively consider performance, safety and quality implications before making decisions. Ensure that performance, time, cost, risk and safety factors are taken into consideration when making technical decisions. Discuss and agree system design solutions with Suppliers and ensure that the inherent technical risks associated with them are understood and managed. Ensure the solution integrates into defence and manage the system boundaries and interfaces by identifying, engaging and managing specialists as required. Follow all applicable engineering standards, legisaltion, policy and guidance, ensuring that where there is deviation, the impact understood, planned and managed. Specify the technical and integration aspects in contracts Specify the technical and integration aspects in the Through Life Management Plan (TLMP) ensuring that all Defence Lines of Development (DLoDs) are addressed. Work with the Project Manager and other engineers to identify the technical stakeholders and ensure that they are identified, engaged and managed throughout the engineering activities. The Home Office leads on immigration and passports, refugee protection, counter-terrorism, policing, fire services, and crime and drugs policy. Digital Data and Technology (DDaT) enables the Home Office to keep the UK safe and secure. We design and build the services that help people apply for visas or passports; support policing and counter-terrorism operations; and protect the UK’s borders. This is an exciting time to be at the Home Office. You’ll have a chance to shape the future and support our mission to deliver exceptional public services that work for everyone. Job description A Senior Infrastructure Engineer builds, administers, transitions, supports and maintains infrastructure services throughout the service lifecycle, according to the departmental policy and Home Office strategy. You will work in a team of Infrastructure Engineers ensuring services are integrated, delivered, and operated as required. You will work with and support third parties in providing infrastructure services and with technical architects to translate architectural designs into operations. You will provide input into overall management activities such as workforce planning, budgeting, technology roadmaps, projects and tasks. We are recruiting 1 role into our key End User Computing Department. The team scope has been widened to traverse a full array of modern devices, allowing the freedom to express expertise in the following device types: • Supported Windows versions. • Smartphones (iOS and Android). • Mac's. • iOT, linux, thin clients. • Kiosk type devices. • Any other end user device which can be managed centrally. Together, these make up over 70,000 devices deployed across the Home Office. Responsibilities As a Senior Infrastructure Engineer, you main day to day responsibilities will be; • designing, implementing, administering and supporting infrastructure technologies and solutions such as: compute, storage, networking, physical infrastructure, software, cloud, commercial off the shelf (COTS) and open source packages and solutions • reviewing the systems designs of others to ensure selection of appropriate technology, efficient use of resources and integration of multiple systems and technology • defining the integration build and co-ordinate build activities across systems and understand how to undertake and support integration testing activities • initiating and monitoring actions to investigate patterns and trends to resolve problems, including consulting specialists where required. You will determine the appropriate remedy and assist with implementation of fixes as well as preventative measures • identifying the correct procedures and appropriate channels for resolution and monitor resolution activities and progress updates to users • coaching and mentoring more junior infrastructure engineers, participating in their appraisal and related performance management processes • Establishing yourself as an SME for one or more sections of the team You will also be expected to carry out the following day to day activities: • maintain and update technical documentation • input into helping shape engineering best practices and standards • investigate faults in systems, processes and services, and advise on the implementation of appropriate solutions and preventative measures • after a solution has been integrated, you will evaluate the success of the project, identifying best practices and lessons learned. You will provide feedback to teams and incorporate this information into future plans • manage the response to incident reports, ensuring relevant prioritisation and detail to allow for effective investigation Essential Criteria: You will have a demonstrable passion for Infrastructure Engineering, with the following skills or strong experience in: • providing direction and coaching to other team members • managing and delivering complex technologies within time, cost and quality targets • agile Development and continuous integration principles • maintaining focus on the whole life cycle of service delivery; from design, development, and delivery through to operation • dissecting a problem into its component parts to identify and diagnose root causes, allowing problem resolution • the technical concepts required in your role and an ability to build solutions • must have or be willing to work towards NPPV3 Clearance Relevant skills required for your role: Strategy and Architecture • Business Strategy and Planning - IT Management?(ITMG) – Level 5 Development and Implementation • Systems Development - Systems Design (DESN) - Level 4 • Installation and Integration - Systems Installation/Decommissioning (HSIN) - Level 2 Delivery and Operation • Service Operation - IT Infrastructure (ITOP) - Level 2 - Problem Management (PBMG) - Level 3 - Incident Management (USUP) - Level 2 Desirable Skills • presenting verbal and written information clearly and accurately in language which meets the needs of the user and can adapt to stakeholders' reactions with flexibility It would also be beneficial if you have a good understanding and proven experience in developing and supporting several of the following technologies • Win10/11 OS image creation and management (Inc. Autopilot) • iOS, MacOS and Android configuration • MECM (SCCM) , Workspace One, MEM (Intune) device management • AD users & computers, sites & services, Group policy • VPN technologies • Peer to peer technologies • Office Apps development or support • Application packaging, integration and deployment • Endpoint Security and Client Threat Vulnerabilities
2x Support Developer Roles - Global Business - Training for Multivalue databases - Up to £35k - Part Remote Please note that my client cannot offer sponsorship for this position. Your new company My client is a specialist at creating Digital Technology in electronics, tech and engineering industries. They are part of a Global Business that is strongly financially backed and full of lots of expertise. They are often ahead of tech trends, have mobility to work internationally and have many digital skills. They ship 4 million products online to over 500,000 customers in 170 countries. Your new role They are looking for a Developer for the Information Services team who will be working in software support role. You will carry out, under guidance and supervision, software development and system support assignments of moderate complexity. Your support responsibilities will consist of both support and troubleshooting of a variety of Production systems, including their ERP that is built upon UniVerse, Python, Java and other web-based technologies (HTML, JavaScript, React), as well as small development projects that contribute to the robustness of these systems. You will analyse, design, build, modify, debug and correct software applications and modules in support of business systems. You will work with scrum masters, managers, product owners, fellow developers, QA teams, senior staff and other key business stakeholders as required to deliver solutions. What you'll need to succeed Have knowledge of programming languages, data structures, algorithms, and software development patterns Have the ability to translate and develop logic from technical specifications Have knowledge and experience of developing computer software and can demonstrate knowledge of related concepts, practices, and processes Have professional experience (0-3 years) in reading, developing, and troubleshooting software in languages such as: BASIC, C, C#, Java, JavaScript, Python, and SQL; and with mark-up languages such as HTML and XML Have the ability to understand business needs Possesses knowledge of aspects of computer technology outside of software development, including hardware, networking, operating systems, and database management systems Possesses good verbal and written communication skills, as applied to both technical and non-technical subject matter Have knowledge of one-or-more software development methodologies (e.g. Waterfall, Scrum) Bonus points for: Knowledge or experience of multi-value databases or NoSQL databases Knowledge or experience of working with organisations that implement a distribution model What you'll get in return You'll be joining a company where work/life balance isn't just an idea, they're flexible on working hours and open to fully remote working. They also implement a lovely half day working day on Fridays! They have a super friendly team that like to go on monthly outings. You'll never have to worry about breakfast again as this is supplied by the company in their offices. The offices are newly refurbished and the equipment is always industry-best. They also like to invest in their staff with generous training options and opportunities to attend relevant industry conferences. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Oct 05, 2021
Full time
2x Support Developer Roles - Global Business - Training for Multivalue databases - Up to £35k - Part Remote Please note that my client cannot offer sponsorship for this position. Your new company My client is a specialist at creating Digital Technology in electronics, tech and engineering industries. They are part of a Global Business that is strongly financially backed and full of lots of expertise. They are often ahead of tech trends, have mobility to work internationally and have many digital skills. They ship 4 million products online to over 500,000 customers in 170 countries. Your new role They are looking for a Developer for the Information Services team who will be working in software support role. You will carry out, under guidance and supervision, software development and system support assignments of moderate complexity. Your support responsibilities will consist of both support and troubleshooting of a variety of Production systems, including their ERP that is built upon UniVerse, Python, Java and other web-based technologies (HTML, JavaScript, React), as well as small development projects that contribute to the robustness of these systems. You will analyse, design, build, modify, debug and correct software applications and modules in support of business systems. You will work with scrum masters, managers, product owners, fellow developers, QA teams, senior staff and other key business stakeholders as required to deliver solutions. What you'll need to succeed Have knowledge of programming languages, data structures, algorithms, and software development patterns Have the ability to translate and develop logic from technical specifications Have knowledge and experience of developing computer software and can demonstrate knowledge of related concepts, practices, and processes Have professional experience (0-3 years) in reading, developing, and troubleshooting software in languages such as: BASIC, C, C#, Java, JavaScript, Python, and SQL; and with mark-up languages such as HTML and XML Have the ability to understand business needs Possesses knowledge of aspects of computer technology outside of software development, including hardware, networking, operating systems, and database management systems Possesses good verbal and written communication skills, as applied to both technical and non-technical subject matter Have knowledge of one-or-more software development methodologies (e.g. Waterfall, Scrum) Bonus points for: Knowledge or experience of multi-value databases or NoSQL databases Knowledge or experience of working with organisations that implement a distribution model What you'll get in return You'll be joining a company where work/life balance isn't just an idea, they're flexible on working hours and open to fully remote working. They also implement a lovely half day working day on Fridays! They have a super friendly team that like to go on monthly outings. You'll never have to worry about breakfast again as this is supplied by the company in their offices. The offices are newly refurbished and the equipment is always industry-best. They also like to invest in their staff with generous training options and opportunities to attend relevant industry conferences. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Salary: £157.50 - £293.63 p/w
Working Week: Monday to Friday – requirement to work one of the following dependant on rota. 0800 to 1630 0830 to 1700 0900 to 1730 60 minute lunch break
Total hours per week: 37.50
Duration: 24 Months
Start Date: ASAP
About Good Energy
Founded in 1999, Our mission at Good Energy is to transform the UK energy market by helping homes and businesses to be part of a sustainable solution to climate change.
Good Energy is looking for talented people to help us build a more sustainable future for the UK. We’re motivated by the contribution we make every day towards developing the green energy sector and reducing the UK’s carbon emissions.
Life at Good Energy is a little different from your average company. Everyone works in a fun and fast paced environment where your day to day responsibilities will be contributing to a better, more sustainable future for everyone.
The Apprentice Service Desk Analyst will require a flexible self-starter, capable of working in a small but highly demanding and productive team environment. The successful candidate will work closely with members of the IT & Digital team to deliver robust solutions. The role requires the ability to communicate and work with a variety of people from every area of the
As an Apprentice Service Desk Analyst, you will be part of the IT team. The IT & Digital team is responsible for supporting the Business with all IT & Digital needs. The successful candidate will require a passion for customer service and communication with colleagues, and will contribute to continual improvement of service desk documentation.
Apprenticeship summary
Work closely with customers around the business to collect necessary information to allow resolution of Service Desk tickets.
Directly resolve service desk tickets in agreed areas of responsibility including, but not limited to:
New user accounts setup (Active Directory/Exchange/Shortel telephony etc.)
Account permission modification (In line with approval process)
Remote deployment of software packages
Account retirement in accordance with leaver’s procedures
Provide application support including, but not limited to:
Responding to user queries
Investigating application errors
Escalate tickets to Senior Service Desk Analyst as required
Self-Manage assigned activities
Support the Service Desk and Governance Lead
Provide, to support Service Desk ticket resolution
Provide information, and direct tickets, as required to other members of IT & Digital to allow tickets to be resolved, and support management of the Service Desk workload
Contribute to the creation, maintenance and continual improvement of service desk processes/documentation
At all times follow and support all relevant departmental policies, guidelines, processes and other documentation
Maintain quality and accuracy in all areas of work, in particular for any Service Desk tickets directly resolved by yourself
Support the IT & Digital Department in other activities
Adopt and drive a framework of continuous improvement, developing innovative and value-added ways to serve our customer
Facilitate clear and concise communications between the IT & Digital team and our customer during times of major service impacting issues
Requirements and prospects
Desired skills
A passion for developing your Hardware/Software diagnosis and troubleshooting skills
Self-starter capability
Strong verbal and written communication skills
Experience of gathering key information to allow decisions to be taken
Attention to detail
Team player with strong interpersonal skills
Ability to promote a professional perception of the department to others
Ability to prioritise a varied and demanding workload to hit agreed deadlines
Confidence getting to grips with unfamiliar IT applications and software
Adaptability: able to thrive in an evolving work environment
Ability to work under pressure during times of high calls volumes and high impacting incidents.
Experience with Windows 7 and Windows 10
Personal qualities
Works in a way which role models our purpose & values:
Our Purpose: ‘Powering the choice of cleaner greener future, together’
Straightforward
We are straightforward in how we communicate with each other and get things done
Determined
We are determined and resilient, overcoming challenges to realise our purpose together
Inclusive
We value people’s differences and recognise the strength they give us when we work together
Fair
In fulfilling our purpose, we aim to balance fairly the needs of our people with those of our customers, our shareholders and our future holders
Desired qualifications
Minimum GCSE grades A to C including Maths and English. All applicants will be required to pass initial assessments in Maths and English.
All applicants will be required to complete initial assessments in Maths and English.
Depending on the apprenticeship applied for, you will also need to complete the ICT initial assessment.
Future prospects
May lead to permanent employment for the right candidate on completion of the apprenticeship.
An advanced apprenticeship in IT can lead to jobs such as Software or Web Developer, Support Engineer, Software Tester or Network Planner, and much more. You could progress to a Level 4 Higher Apprenticeship in IT, Software, Web and Telecoms.
Things to consider
Driving licence preferable but not essential
You must be able to get to and from the place of work and college in a timely manner
Advanced Apprenticeships in IT and Telecoms can take up to 24 months to complete, although the actual duration will depend on your job role and previous experience
To assist you during your apprenticeship, you may be required to purchase some equipment and resources to support you during your course
Closing Date: Wednesday 2nd January 2019
Dec 12, 2018
Intern
Salary: £157.50 - £293.63 p/w
Working Week: Monday to Friday – requirement to work one of the following dependant on rota. 0800 to 1630 0830 to 1700 0900 to 1730 60 minute lunch break
Total hours per week: 37.50
Duration: 24 Months
Start Date: ASAP
About Good Energy
Founded in 1999, Our mission at Good Energy is to transform the UK energy market by helping homes and businesses to be part of a sustainable solution to climate change.
Good Energy is looking for talented people to help us build a more sustainable future for the UK. We’re motivated by the contribution we make every day towards developing the green energy sector and reducing the UK’s carbon emissions.
Life at Good Energy is a little different from your average company. Everyone works in a fun and fast paced environment where your day to day responsibilities will be contributing to a better, more sustainable future for everyone.
The Apprentice Service Desk Analyst will require a flexible self-starter, capable of working in a small but highly demanding and productive team environment. The successful candidate will work closely with members of the IT & Digital team to deliver robust solutions. The role requires the ability to communicate and work with a variety of people from every area of the
As an Apprentice Service Desk Analyst, you will be part of the IT team. The IT & Digital team is responsible for supporting the Business with all IT & Digital needs. The successful candidate will require a passion for customer service and communication with colleagues, and will contribute to continual improvement of service desk documentation.
Apprenticeship summary
Work closely with customers around the business to collect necessary information to allow resolution of Service Desk tickets.
Directly resolve service desk tickets in agreed areas of responsibility including, but not limited to:
New user accounts setup (Active Directory/Exchange/Shortel telephony etc.)
Account permission modification (In line with approval process)
Remote deployment of software packages
Account retirement in accordance with leaver’s procedures
Provide application support including, but not limited to:
Responding to user queries
Investigating application errors
Escalate tickets to Senior Service Desk Analyst as required
Self-Manage assigned activities
Support the Service Desk and Governance Lead
Provide, to support Service Desk ticket resolution
Provide information, and direct tickets, as required to other members of IT & Digital to allow tickets to be resolved, and support management of the Service Desk workload
Contribute to the creation, maintenance and continual improvement of service desk processes/documentation
At all times follow and support all relevant departmental policies, guidelines, processes and other documentation
Maintain quality and accuracy in all areas of work, in particular for any Service Desk tickets directly resolved by yourself
Support the IT & Digital Department in other activities
Adopt and drive a framework of continuous improvement, developing innovative and value-added ways to serve our customer
Facilitate clear and concise communications between the IT & Digital team and our customer during times of major service impacting issues
Requirements and prospects
Desired skills
A passion for developing your Hardware/Software diagnosis and troubleshooting skills
Self-starter capability
Strong verbal and written communication skills
Experience of gathering key information to allow decisions to be taken
Attention to detail
Team player with strong interpersonal skills
Ability to promote a professional perception of the department to others
Ability to prioritise a varied and demanding workload to hit agreed deadlines
Confidence getting to grips with unfamiliar IT applications and software
Adaptability: able to thrive in an evolving work environment
Ability to work under pressure during times of high calls volumes and high impacting incidents.
Experience with Windows 7 and Windows 10
Personal qualities
Works in a way which role models our purpose & values:
Our Purpose: ‘Powering the choice of cleaner greener future, together’
Straightforward
We are straightforward in how we communicate with each other and get things done
Determined
We are determined and resilient, overcoming challenges to realise our purpose together
Inclusive
We value people’s differences and recognise the strength they give us when we work together
Fair
In fulfilling our purpose, we aim to balance fairly the needs of our people with those of our customers, our shareholders and our future holders
Desired qualifications
Minimum GCSE grades A to C including Maths and English. All applicants will be required to pass initial assessments in Maths and English.
All applicants will be required to complete initial assessments in Maths and English.
Depending on the apprenticeship applied for, you will also need to complete the ICT initial assessment.
Future prospects
May lead to permanent employment for the right candidate on completion of the apprenticeship.
An advanced apprenticeship in IT can lead to jobs such as Software or Web Developer, Support Engineer, Software Tester or Network Planner, and much more. You could progress to a Level 4 Higher Apprenticeship in IT, Software, Web and Telecoms.
Things to consider
Driving licence preferable but not essential
You must be able to get to and from the place of work and college in a timely manner
Advanced Apprenticeships in IT and Telecoms can take up to 24 months to complete, although the actual duration will depend on your job role and previous experience
To assist you during your apprenticeship, you may be required to purchase some equipment and resources to support you during your course
Closing Date: Wednesday 2nd January 2019
Capita Resourcing
Lanarkshire, G32 0, United Kingdom
We require a Senior Network Technical Design Architect to join our rapidly expanding team with our FTSE 50 business. About the role The Network TDA is responsible for designing fit for purpose Network Solutions to support the business objectives of Capita ITES and its extensive customer base. Network TDA's are required to collaborate with business stake-holders and customer representatives to understand and translate business requirements, into appropriate technical solutions to meet both business and commercial needs. Candidates are expected to have demonstrable, large-scale Network Architecture experience, combined with good consulting skills and an understanding of how network technologies impact on...and are impacted by other IT infrastructure technologies. Candidates will have significant real-world Network Design experience. About Capita | Updata Capita Updata is part of Capita plc, the UK's leading provider of business process management and integrated professional support service solutions, with 70,000+ staff across the UK, Europe, South Africa and India. We provide a range of networking and connectivity services to public and private sector clients and have a reputation for excellent service combined with an innovative approach to achieving best value for its clients. We have a strong reputation across the public sector as a provider of IT networks that help schools, councils and health bodies deliver improved services. What you will do: Be able to translate customer business and technology requirements that can vary in detail, and produce high quality network solutions, at both high and low levels of detail. Be able to deliver designs (LLD and HLD) to defined standards, often against challenging timescales. Provide input to technical designs provided by other ITES technology groups - a level of 'cross-functional' technical knowledge is highly desirable. Be able to implement designs and plan an following ITES and Updata change process and be available outside of core hours (Monday to Friday 0800 - 1800) where required. Provide direct, credible and authoritative interaction with ITES colleagues and customers alike. Actively contribute to continual service delivery improvement. Act as a SME and mentor to more junior Network Engineering staff. Your experience will include: Routing (Cisco) - in depth knowledge of IGP/EGP routing (eBGP, iBGP, OSPF), MPLS/IP VPN, IPv4 Core, aggregation/edge, SIP Provisioning. Firewall Solutions (Palo Alto, Cisco ASA, Checkpoint) Remote access technologies/VPN (Cisco ASA) using SSL, IPsec Switching (Cisco Catalyst and Nexus) WIFI - Cisco Aironet Load Balancers (F5) Experience in the design and build of large scale WAN/ISP environments What's in it for you? At Capita, training and development aren't optional extras: they're how we do our job. We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately. As well as a generous basic salary we also give you 23 day's holiday, either a company car or car allowance, company pension scheme and access to voluntary benefit options including; child care vouchers, share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle. All of this, in a professional but fun environment. What we hope you will do next Help us find out more about you by completing our short application process - click apply now . Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership. Listen | Create | Deliver Follow Capita on Follow Capita on Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation. Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.
Feb 21, 2016
We require a Senior Network Technical Design Architect to join our rapidly expanding team with our FTSE 50 business. About the role The Network TDA is responsible for designing fit for purpose Network Solutions to support the business objectives of Capita ITES and its extensive customer base. Network TDA's are required to collaborate with business stake-holders and customer representatives to understand and translate business requirements, into appropriate technical solutions to meet both business and commercial needs. Candidates are expected to have demonstrable, large-scale Network Architecture experience, combined with good consulting skills and an understanding of how network technologies impact on...and are impacted by other IT infrastructure technologies. Candidates will have significant real-world Network Design experience. About Capita | Updata Capita Updata is part of Capita plc, the UK's leading provider of business process management and integrated professional support service solutions, with 70,000+ staff across the UK, Europe, South Africa and India. We provide a range of networking and connectivity services to public and private sector clients and have a reputation for excellent service combined with an innovative approach to achieving best value for its clients. We have a strong reputation across the public sector as a provider of IT networks that help schools, councils and health bodies deliver improved services. What you will do: Be able to translate customer business and technology requirements that can vary in detail, and produce high quality network solutions, at both high and low levels of detail. Be able to deliver designs (LLD and HLD) to defined standards, often against challenging timescales. Provide input to technical designs provided by other ITES technology groups - a level of 'cross-functional' technical knowledge is highly desirable. Be able to implement designs and plan an following ITES and Updata change process and be available outside of core hours (Monday to Friday 0800 - 1800) where required. Provide direct, credible and authoritative interaction with ITES colleagues and customers alike. Actively contribute to continual service delivery improvement. Act as a SME and mentor to more junior Network Engineering staff. Your experience will include: Routing (Cisco) - in depth knowledge of IGP/EGP routing (eBGP, iBGP, OSPF), MPLS/IP VPN, IPv4 Core, aggregation/edge, SIP Provisioning. Firewall Solutions (Palo Alto, Cisco ASA, Checkpoint) Remote access technologies/VPN (Cisco ASA) using SSL, IPsec Switching (Cisco Catalyst and Nexus) WIFI - Cisco Aironet Load Balancers (F5) Experience in the design and build of large scale WAN/ISP environments What's in it for you? At Capita, training and development aren't optional extras: they're how we do our job. We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately. As well as a generous basic salary we also give you 23 day's holiday, either a company car or car allowance, company pension scheme and access to voluntary benefit options including; child care vouchers, share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle. All of this, in a professional but fun environment. What we hope you will do next Help us find out more about you by completing our short application process - click apply now . Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership. Listen | Create | Deliver Follow Capita on Follow Capita on Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation. Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.