Project Engineer

The Project Engineer provides support or leadership in the development of the technical solution to meet the customer capability needs. They ensure that the solution is successfully integrated into the current enterprise whilst managing and minimising negative impacts. They seek to apply engineering best practice and ensure that all stakeholders are effectively managed throughout the engineering activities. They involve specialists as required and actively consider performance, safety and quality implications before making decisions. Ensure that performance, time, cost, risk and safety factors are taken into consideration when making technical decisions. Discuss and agree system design solutions with Suppliers and ensure that the inherent technical risks associated with them are understood and managed. Ensure the solution integrates into defence and manage the system boundaries and interfaces by identifying, engaging and managing specialists as required. Follow all applicable engineering standards, legisaltion, policy and guidance, ensuring that where there is deviation, the impact understood, planned and managed. Specify the technical and integration aspects in contracts Specify the technical and integration aspects in the Through Life Management Plan (TLMP) ensuring that all Defence Lines of Development (DLoDs) are addressed. Work with the Project Manager and other engineers to identify the technical stakeholders and ensure that they are identified, engaged and managed throughout the engineering activities.
The Home Office leads on immigration and passports, refugee protection, counter-terrorism, policing, fire services, and crime and drugs policy. Digital Data and Technology (DDaT) enables the Home Office to keep the UK safe and secure. We design and build the services that help people apply for visas or passports; support policing and counter-terrorism operations; and protect the UK’s borders. This is an exciting time to be at the Home Office. You’ll have a chance to shape the future and support our mission to deliver exceptional public services that work for everyone.
Job description
A Senior Infrastructure Engineer builds, administers, transitions, supports and maintains infrastructure services throughout the service lifecycle, according to the departmental policy and Home Office strategy. You will work in a team of Infrastructure Engineers ensuring services are integrated, delivered, and operated as required. You will work with and support third parties in providing infrastructure services and with technical architects to translate architectural designs into operations. You will provide input into overall management activities such as workforce planning, budgeting, technology roadmaps, projects and tasks. We are recruiting 1 role into our key End User Computing Department. The team scope has been widened to traverse a full array of modern devices, allowing the freedom to express expertise in the following device types:
• Supported Windows versions.
• Smartphones (iOS and Android).
• Mac's.
• iOT, linux, thin clients.
• Kiosk type devices.
• Any other end user device which can be managed centrally. Together, these make up over 70,000 devices deployed across the Home Office.
Responsibilities
As a Senior Infrastructure Engineer, you main day to day responsibilities will be;
• designing, implementing, administering and supporting infrastructure technologies and solutions such as: compute, storage, networking, physical infrastructure, software, cloud, commercial off the shelf (COTS) and open source packages and solutions
• reviewing the systems designs of others to ensure selection of appropriate technology, efficient use of resources and integration of multiple systems and technology
• defining the integration build and co-ordinate build activities across systems and understand how to undertake and support integration testing activities
• initiating and monitoring actions to investigate patterns and trends to resolve problems, including consulting specialists where required. You will determine the appropriate remedy and assist with implementation of fixes as well as preventative measures
• identifying the correct procedures and appropriate channels for resolution and monitor resolution activities and progress updates to users
• coaching and mentoring more junior infrastructure engineers, participating in their appraisal and related performance management processes
• Establishing yourself as an SME for one or more sections of the team You will also be expected to carry out the following day to day activities:
• maintain and update technical documentation
• input into helping shape engineering best practices and standards
• investigate faults in systems, processes and services, and advise on the implementation of appropriate solutions and preventative measures
• after a solution has been integrated, you will evaluate the success of the project, identifying best practices and lessons learned. You will provide feedback to teams and incorporate this information into future plans
• manage the response to incident reports, ensuring relevant prioritisation and detail to allow for effective investigation
Essential Criteria: You will have a demonstrable passion for Infrastructure Engineering, with the following skills or strong experience in:
• providing direction and coaching to other team members
• managing and delivering complex technologies within time, cost and quality targets
• agile Development and continuous integration principles
• maintaining focus on the whole life cycle of service delivery; from design, development, and delivery through to operation
• dissecting a problem into its component parts to identify and diagnose root causes, allowing problem resolution
• the technical concepts required in your role and an ability to build solutions
• must have or be willing to work towards NPPV3 Clearance
Relevant skills required for your role:
Strategy and Architecture
• Business Strategy and Planning - IT Management?(ITMG) – Level 5 Development and Implementation
• Systems Development - Systems Design (DESN) - Level 4
• Installation and Integration - Systems Installation/Decommissioning (HSIN) - Level 2 Delivery and Operation
• Service Operation - IT Infrastructure (ITOP) - Level 2 - Problem Management (PBMG) - Level 3 - Incident Management (USUP) - Level 2
Desirable Skills
• presenting verbal and written information clearly and accurately in language which meets the needs of the user and can adapt to stakeholders' reactions with flexibility It would also be beneficial if you have a good understanding and proven experience in developing and supporting several of the following technologies
• Win10/11 OS image creation and management (Inc. Autopilot)
• iOS, MacOS and Android configuration
• MECM (SCCM) , Workspace One, MEM (Intune) device management
• AD users & computers, sites & services, Group policy
• VPN technologies
• Peer to peer technologies
• Office Apps development or support
• Application packaging, integration and deployment
• Endpoint Security and Client Threat Vulnerabilities