About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Apr 16, 2024
Full time
About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Loch Lomond & The Trossachs National Park
Balloch, West Dunbartonshire
ICT Infrastructure Engineer (M365)
Salary : £33,622 - £40,473 per annum
Contract: Permanent - Full Time, we are happy to talk part-time and flexible working
Location: Balloch – with hybrid working model in place
Are you looking for an exciting and rewarding opportunity to work in one of the most beautiful and scenic landscapes in the world?
Loch Lomond & The Trossachs National Park covers over 720 square miles of Scotland’s finest countryside which welcomes over 4 million visitors each year. From the stunning sea lochs and rugged coastline through the majestic glens and breath-taking Loch, Scotland’s first National Park truly is a magical place to live or visit and an incredible place to work.
The role:
We have an exciting opportunity for an experienced ICT Infrastructure Engineer to join our small, dedicated team providing ICT support services for Loch Lomond & the Trossachs National Park. This is a rare opportunity to join a fast paced and high performing organisation at a truly exciting time for the Information Services team as we expand our use of Microsoft 365, look towards full Cloud adoption and being planning on our new Digital Strategy.
An experienced professional, with excellent analytical and problem-solving skills, you will have a proven track record in supporting, developing, and securing M365, Azure and Cloud based platforms, from user and app management to compliance and governance aspects as well as on site infrastructure (such as networking equipment, Microsoft Server, and VMware virtual environments)
As someone who has a background in both Microsoft 365 and Azure and on-premise technologies, you will understand how to organise and prioritise a varied workload to meet deadlines all while being confident, credible, proactive, and creative when driving quality improvement and good practice.
Responsibilities:
Provide administration and support of secure and efficient IT, telephony, data, and intranet systems, which support the business needs of the organisation, including M365, server 2016-19, networking, ICT Helpdesk (end-user support), cyber security, ongoing maintenance, system development and business continuity.
Lead the planning, implementation, administration, and development of the organisations M365 tenancy and applications.
Support the development & implementation of new technologies by advising on design concepts & changes, implementation strategies & deployment timelines.
Contribute with modern thinking regarding Infrastructure technologies to assist in the digitalization of the business.
Undertake defined support activities including performing Scheduled Maintenance (controlled upgrades and fixes), testing, problem diagnosis and Root-cause Analysis, resolving subsequent issues within agreed parameters.
Provide advice and information on matters relating to Information Services systems and software, and ICT\GIS team service delivery, and support the effective monitoring of all such systems and services.
Contribute to developing and supporting awareness initiatives, including training and the production of user guides, to promote more effective, efficient, and sustainable use of the organisation’s Information Services resources.
Assist with the provision of effective Information Services administration by maintaining key documents and records such as Asset Registers, Network Diagrams, Technical procedures, and configuration documents.
Document technical procedures and routines and assist in the production and publication of all Information Services service standards and make recommendations for policy or action.
Undertake any other duties appropriate to the grade as required.
Who we are looking for:
Your skills, abilities and experience should include:
Demonstrable relevant experience of working in a similar role
Experience of developing and supporting M365, including Azure AD, Teams, Exchange, SharePoint, OneDrive, Intune, Autopilot and O365 Apps
Experience of developing and supporting M365 Power Platform services, such as Power BI and Power Automate.
Demonstrable technical ability
Excellent analytical and problem-solving skills
The ability to adapt and to learn new skills and technologies
A recognised computing or other relevant qualification at Degree level or equivalent, or equivalent relevant experience
Ideally, but not essential, you’ll also have:
Experience of Microsoft Azure Infrastructure as a service
Strong knowledge of security solutions including firewalls, antivirus, intrusion detection, network monitoring and MDM systems
Strong knowledge and understanding of M365
Strong knowledge and understanding of Active Directory and Group policy
Relevant Microsoft Qualifications
Who we are and our values:
We offer flexible and remote working, with a generous pension scheme and annual leave allowance. Staff have access to wellbeing services and there is a strong focus on wellbeing throughout the organisation.
Being part of Loch Lomond & the Trossachs National Park Authority means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference.
Loch Lomond & the Trossachs National Park Authority are proud to celebrate difference. Diversity of experience is vital in our success we want our business to be representative to the communities we work alongside. As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Closing date: 3 January 2024.
Interview dates are set for: w/c 15 January 2024.
Dec 07, 2023
Full time
ICT Infrastructure Engineer (M365)
Salary : £33,622 - £40,473 per annum
Contract: Permanent - Full Time, we are happy to talk part-time and flexible working
Location: Balloch – with hybrid working model in place
Are you looking for an exciting and rewarding opportunity to work in one of the most beautiful and scenic landscapes in the world?
Loch Lomond & The Trossachs National Park covers over 720 square miles of Scotland’s finest countryside which welcomes over 4 million visitors each year. From the stunning sea lochs and rugged coastline through the majestic glens and breath-taking Loch, Scotland’s first National Park truly is a magical place to live or visit and an incredible place to work.
The role:
We have an exciting opportunity for an experienced ICT Infrastructure Engineer to join our small, dedicated team providing ICT support services for Loch Lomond & the Trossachs National Park. This is a rare opportunity to join a fast paced and high performing organisation at a truly exciting time for the Information Services team as we expand our use of Microsoft 365, look towards full Cloud adoption and being planning on our new Digital Strategy.
An experienced professional, with excellent analytical and problem-solving skills, you will have a proven track record in supporting, developing, and securing M365, Azure and Cloud based platforms, from user and app management to compliance and governance aspects as well as on site infrastructure (such as networking equipment, Microsoft Server, and VMware virtual environments)
As someone who has a background in both Microsoft 365 and Azure and on-premise technologies, you will understand how to organise and prioritise a varied workload to meet deadlines all while being confident, credible, proactive, and creative when driving quality improvement and good practice.
Responsibilities:
Provide administration and support of secure and efficient IT, telephony, data, and intranet systems, which support the business needs of the organisation, including M365, server 2016-19, networking, ICT Helpdesk (end-user support), cyber security, ongoing maintenance, system development and business continuity.
Lead the planning, implementation, administration, and development of the organisations M365 tenancy and applications.
Support the development & implementation of new technologies by advising on design concepts & changes, implementation strategies & deployment timelines.
Contribute with modern thinking regarding Infrastructure technologies to assist in the digitalization of the business.
Undertake defined support activities including performing Scheduled Maintenance (controlled upgrades and fixes), testing, problem diagnosis and Root-cause Analysis, resolving subsequent issues within agreed parameters.
Provide advice and information on matters relating to Information Services systems and software, and ICT\GIS team service delivery, and support the effective monitoring of all such systems and services.
Contribute to developing and supporting awareness initiatives, including training and the production of user guides, to promote more effective, efficient, and sustainable use of the organisation’s Information Services resources.
Assist with the provision of effective Information Services administration by maintaining key documents and records such as Asset Registers, Network Diagrams, Technical procedures, and configuration documents.
Document technical procedures and routines and assist in the production and publication of all Information Services service standards and make recommendations for policy or action.
Undertake any other duties appropriate to the grade as required.
Who we are looking for:
Your skills, abilities and experience should include:
Demonstrable relevant experience of working in a similar role
Experience of developing and supporting M365, including Azure AD, Teams, Exchange, SharePoint, OneDrive, Intune, Autopilot and O365 Apps
Experience of developing and supporting M365 Power Platform services, such as Power BI and Power Automate.
Demonstrable technical ability
Excellent analytical and problem-solving skills
The ability to adapt and to learn new skills and technologies
A recognised computing or other relevant qualification at Degree level or equivalent, or equivalent relevant experience
Ideally, but not essential, you’ll also have:
Experience of Microsoft Azure Infrastructure as a service
Strong knowledge of security solutions including firewalls, antivirus, intrusion detection, network monitoring and MDM systems
Strong knowledge and understanding of M365
Strong knowledge and understanding of Active Directory and Group policy
Relevant Microsoft Qualifications
Who we are and our values:
We offer flexible and remote working, with a generous pension scheme and annual leave allowance. Staff have access to wellbeing services and there is a strong focus on wellbeing throughout the organisation.
Being part of Loch Lomond & the Trossachs National Park Authority means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference.
Loch Lomond & the Trossachs National Park Authority are proud to celebrate difference. Diversity of experience is vital in our success we want our business to be representative to the communities we work alongside. As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Closing date: 3 January 2024.
Interview dates are set for: w/c 15 January 2024.
Job Summary:
The Security Systems Support Engineer (SSE) is an embedded role, with one of Pinkerton's largest clients (Fortune 500 company). The SSE will on a day-to-day basis, manage and maintain a strong working relationship with internal and external stakeholders to ensure the timely triaging, escalation, resolution, and coordination of all activities relating to the enterprise electronic security system to minimize system downtime.
The Engineer provides reactive (including out of hours on call) first-line technical support to service requests with remote diagnosis and resolution of system faults and proactively monitors the health of all security systems and devices. This position can be based anywhere (remote) within the United Kingdom.
Essential Functions:
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Maintain currency (working practices, risk, threat, regulatory, standards, technology) to ensure the delivery of the essential skills of the role.
Maintain accurate, up to date trackers/reporting tools and provide daily, weekly, and monthly reporting metrics.
Mitigate any associated risks and develop (with the appointed installation provider) a coordinated project schedule/plan.
Monitor the various email security support aliases, triage, prioritise, and respond within the agreed response times.
Ensure all faults are captured accurately in the tracker ticketing system.
Provide remote investigation, first line support of all security systems, with escalations to appropriate resources.
Provide first line support to the Security Operations Centre's for all reported security system issues, escalating accordingly after triage.
Provide first line diagnostics of system issues prior to call outs being raised with the security vendor.
Following first line review and diagnostics of any security system faults, provide supporting information of the issue to the security vendor to enable them to provide a costing for site attendance or to expediate a quicker resolution provides estimated cost based upon the approved ROM calculator.
Obtain confirmation from the business owner of related break-fix costs and once approved provide purchase order confirmation to the point of contact or the security vendor and instruct to attend site.
Record and keep updated the break-fix call out log tracking and ticketing system at all stages, so it reflects the latest status of the call out/issue. This will include escalation, update, rectification notes, financials, and any associated correspondence.
Coordinate any works and site visits relating to the security systems with other parties and stakeholders on site following their processes as required.
Support with the coordination and oversee the execution of the planned preventative maintenance delivery by approved security vendors and validate their work in accordance with the clients' expectations.
Review any remediation proposal provided by the approved security vendors to ensure suitability prior to submittal for client for approval.
Escalate any concerns which impact on the security systems' performance to the EMEA Supplier Manager.
Perform routine daily, weekly, and monthly spot checks on the systems to verify their correct operations and where required provide reports.
Conduct signal review - using the site signal trace – identify any items in the system tree that need review and provide a detailed breakdown of each devices reported activity along with any devices needing special attention.
Support the EMEA Supplier Manager with managing the EMEA approved security device/vendor list by providing feedback and input on supplier/device performance with recommendations for areas of improvement.
Contribute to the development and continual improvement of the EMEA regional specific standards, processes and supporting documentation. Ensure all processes are optimized and continually aligned to the client requirements.
All other duties assigned.
Education, Experience, and Certifications:
Bachelor's degree and five or more years of experience gained in an engineering capacity of installing, servicing, commissioning, technical support role, managing the deployment of standalone and integrated physical electronic security systems.
Competencies:
Thorough understanding of IT principles and practices.
Good understanding of enterprise security in a business environment.
Solid understanding of security operations, design, and systems integration.
Understanding of security systems Analog and IP CCTV, Access Control, Intrusion – intimate knowledge of Lenel, Milestone and Galaxy are desirable but the ability to learn these systems is critical.
Knowledge of local code/regulation/legislation knowledge for EMEA is desirable.
Able to take accountability and ownership of issues, actions, decisions, and outcomes.
Adaptable to work variations while ensuring on-going performance effectiveness.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
Jun 12, 2022
Full time
Job Summary:
The Security Systems Support Engineer (SSE) is an embedded role, with one of Pinkerton's largest clients (Fortune 500 company). The SSE will on a day-to-day basis, manage and maintain a strong working relationship with internal and external stakeholders to ensure the timely triaging, escalation, resolution, and coordination of all activities relating to the enterprise electronic security system to minimize system downtime.
The Engineer provides reactive (including out of hours on call) first-line technical support to service requests with remote diagnosis and resolution of system faults and proactively monitors the health of all security systems and devices. This position can be based anywhere (remote) within the United Kingdom.
Essential Functions:
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Maintain currency (working practices, risk, threat, regulatory, standards, technology) to ensure the delivery of the essential skills of the role.
Maintain accurate, up to date trackers/reporting tools and provide daily, weekly, and monthly reporting metrics.
Mitigate any associated risks and develop (with the appointed installation provider) a coordinated project schedule/plan.
Monitor the various email security support aliases, triage, prioritise, and respond within the agreed response times.
Ensure all faults are captured accurately in the tracker ticketing system.
Provide remote investigation, first line support of all security systems, with escalations to appropriate resources.
Provide first line support to the Security Operations Centre's for all reported security system issues, escalating accordingly after triage.
Provide first line diagnostics of system issues prior to call outs being raised with the security vendor.
Following first line review and diagnostics of any security system faults, provide supporting information of the issue to the security vendor to enable them to provide a costing for site attendance or to expediate a quicker resolution provides estimated cost based upon the approved ROM calculator.
Obtain confirmation from the business owner of related break-fix costs and once approved provide purchase order confirmation to the point of contact or the security vendor and instruct to attend site.
Record and keep updated the break-fix call out log tracking and ticketing system at all stages, so it reflects the latest status of the call out/issue. This will include escalation, update, rectification notes, financials, and any associated correspondence.
Coordinate any works and site visits relating to the security systems with other parties and stakeholders on site following their processes as required.
Support with the coordination and oversee the execution of the planned preventative maintenance delivery by approved security vendors and validate their work in accordance with the clients' expectations.
Review any remediation proposal provided by the approved security vendors to ensure suitability prior to submittal for client for approval.
Escalate any concerns which impact on the security systems' performance to the EMEA Supplier Manager.
Perform routine daily, weekly, and monthly spot checks on the systems to verify their correct operations and where required provide reports.
Conduct signal review - using the site signal trace – identify any items in the system tree that need review and provide a detailed breakdown of each devices reported activity along with any devices needing special attention.
Support the EMEA Supplier Manager with managing the EMEA approved security device/vendor list by providing feedback and input on supplier/device performance with recommendations for areas of improvement.
Contribute to the development and continual improvement of the EMEA regional specific standards, processes and supporting documentation. Ensure all processes are optimized and continually aligned to the client requirements.
All other duties assigned.
Education, Experience, and Certifications:
Bachelor's degree and five or more years of experience gained in an engineering capacity of installing, servicing, commissioning, technical support role, managing the deployment of standalone and integrated physical electronic security systems.
Competencies:
Thorough understanding of IT principles and practices.
Good understanding of enterprise security in a business environment.
Solid understanding of security operations, design, and systems integration.
Understanding of security systems Analog and IP CCTV, Access Control, Intrusion – intimate knowledge of Lenel, Milestone and Galaxy are desirable but the ability to learn these systems is critical.
Knowledge of local code/regulation/legislation knowledge for EMEA is desirable.
Able to take accountability and ownership of issues, actions, decisions, and outcomes.
Adaptable to work variations while ensuring on-going performance effectiveness.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
Senior Software Engineer ( Hybrid - Manchester )
Security Clearance: BPSS Pay Rate to Umbrella: £550 Umb CV Deadline: 21/04 AT 3pm Interview Process: MS Team Headcount: 1 Digital/Non Digital: Digital Contract Length: 4 Months Location: Hybrid – 2 days a week in Manchester office IR35: Inside Minimum Requirement: • Previous experience of working for a government department. • Familiarity with native Android application development • Familiar with WorkspaceONE/AirWatch • Familiar with Certificate Based Authentication • Familiar with integration with ADFS for SAML IdP. • Must be able to develop native iOS mobile applications using Swift • Must be able to develop REST APIs using NodeJS • Must be able to develop using test driven development • Must be able to develop against an API first architecture • Use strict content security policies and guard against common OWASP attacks. • Must be able to use Git • Able to lead and mentor both front-end and back-end developers • Must be familiar with developing native iOS applications • Familiar with using XCode 13.0 • Familiar with Swift 5.5 to support the development of iOS application or iOS 15+ • Familiar with setting up and configuring a CI/CD pipeline such as GitLab • Familiar with consuming REST APIs • Experience with consuming AppConfig (Managed Application Configuration) • Familiar with the packaging and delivery of applications using the Apple Custom App store • Familiar with tools such as Fast Lane and Test Flight to deliver apps
Apr 21, 2022
Contractor
Senior Software Engineer ( Hybrid - Manchester )
Security Clearance: BPSS Pay Rate to Umbrella: £550 Umb CV Deadline: 21/04 AT 3pm Interview Process: MS Team Headcount: 1 Digital/Non Digital: Digital Contract Length: 4 Months Location: Hybrid – 2 days a week in Manchester office IR35: Inside Minimum Requirement: • Previous experience of working for a government department. • Familiarity with native Android application development • Familiar with WorkspaceONE/AirWatch • Familiar with Certificate Based Authentication • Familiar with integration with ADFS for SAML IdP. • Must be able to develop native iOS mobile applications using Swift • Must be able to develop REST APIs using NodeJS • Must be able to develop using test driven development • Must be able to develop against an API first architecture • Use strict content security policies and guard against common OWASP attacks. • Must be able to use Git • Able to lead and mentor both front-end and back-end developers • Must be familiar with developing native iOS applications • Familiar with using XCode 13.0 • Familiar with Swift 5.5 to support the development of iOS application or iOS 15+ • Familiar with setting up and configuring a CI/CD pipeline such as GitLab • Familiar with consuming REST APIs • Experience with consuming AppConfig (Managed Application Configuration) • Familiar with the packaging and delivery of applications using the Apple Custom App store • Familiar with tools such as Fast Lane and Test Flight to deliver apps
Telecommute: No- Teleworking not available for this position Shift: Days (United States of America) Travel Required: Yes, 100% of the Time Relocation Assistance: Relocation assistance may be available Positions Available: 1 At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Join Northrop Grumman on our continued mission to push the boundaries of possible across land, sea, air, space, and cyberspace. Enjoy a culture where your voice is valued and start contributing to our team of passionate professionals providing real-life solutions to our world's biggest challenges. We take pride in creating purposeful work and allowing our employees to grow and achieve their goals every day by Defining Possible. With our competitive pay and comprehensive benefits, we have the right opportunities to fit your life and launch your career today. At Northrop Grumman, you'll have the resources, support, and team to do some of the best work of your career. Northrop Grumman Mission Systems - Field Engineering is seeking a highly motivated Principal Systems Engineer/Senior Principal Systems Engineer to be a technical leader for our Global Hawk UAV sensor Field Engineering team located in Guam. Our development and sustainment operations are managed from our Linthicum, Maryland location. Permanent move to Guam. What You'll get to Do: Provide maintenance support and physical control for the Global Hawk UAV sensor Perform periodic quarterly physical inspections of the Global Hawk UAV sensor Create detailed trouble reports for the Global Hawk UAV sensor Provide support for emergency divert activities in support of security for the Global Hawk UAV sensor Analyzes system performance, reliability and consumption data of the Global Hawk UAV sensor and make recommendations to sustain sensor performance Identify engineering and/or logistics solutions to support the Global Hawk UAV sensor. Analyze customer requirements and will assist with conducting trade studies to propose various courses of action when needed. Perform technical planning to support various integration and test activities in both lab and aircraft environments Accomplishes software/hardware testing to ensure functional requirements are met Interface with various customers including USAF and prime contractor personnel This position can be filled at the Principal or Sr Principal level Basic Qualifications for Principal Engineer: Bachelor of Science degree in Electronic Engineering, Computer Engineering or related technical field and 5 years' experience; Masters degree in relevant degree plus 3 years experience. Will consider 9 years of applied experience in lieu of degree requirement. Understanding of the fundamentals and theory of RF Systems Permanent move to Guam to support. Demonstrated experience with analysis of RF systems performance and associated requirement analysis Ability to perform technical planning as well as hands on testing of RF/digital systems as required Current/Active Secret or Top Secret Clearance investigated within the last 5 years, with the ability to gain program specific clearances. A final DoD Secret clearance is required to start. Basic Qualifications for Sr Principal Engineer: Bachelor of Science degree in Electronic Engineering, Computer Engineering or related technical field and 9 years' experience; Masters degree in relevant degree plus 7 years experience. Will consider 13 years of applied experience in lieu of degree requirement. Understanding of the fundamentals and theory of RF Systems Permanent move to Guam to support. Demonstrated experience with analysis of RF systems performance and associated requirement analysis Ability to perform technical planning as well as hands on testing of RF/digital systems as required Current/Active Secret or Top Secret Clearance investigated within the last 5 years, with the ability to gain program specific clearances. A final DoD Secret clearance is required to start. Preferred Qualifications: Demonstrated experienced with sustainment related analysis of airborne radar systems Experience with Global Hawk , Triton, NATO sustainment efforts on airborne radar systems hardware and software Technical Team Leadership skills/abilities Experience with NATO, Triton, or Global Hawk radar operations and maintenance related activities Ability to interface with customer technical and leadership personnel at all levels What We Can Offer You - Northrop Grumman provides a comprehensive benefits package and a work environment which encourages your growth and supports the mutual success of our people and our company. Northrop Grumman benefits give you the flexibility and control to choose the benefits that make the most sense for you and your family. Your benefits will include the following: Health Plan, Savings Plan, Paid Time Off and Additional Benefits including Education Assistance, Training and Development, 9/80 Work Schedule (where available), and much more! Salary Range: $88,700 - $133,100 Salary Range 2: $109,900 - $164,900 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit . U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions. Be part of a culture that thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work. Use your skills to build and deliver innovative tech solutions that protect the world and shape a better future. Enjoy benefits like work-life balance, education assistance and paid time off. Did you know? Northrop Grumman leads the industry team for NASA's James Webb Space Telescope, the largest, most complex and powerful space telescope ever built. Launched in December 2021, the telescope incorporates innovative design, advanced technology, and groundbreaking engineering, and will fundamentally alter our understanding of the universe.
Apr 28, 2024
Full time
Telecommute: No- Teleworking not available for this position Shift: Days (United States of America) Travel Required: Yes, 100% of the Time Relocation Assistance: Relocation assistance may be available Positions Available: 1 At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Join Northrop Grumman on our continued mission to push the boundaries of possible across land, sea, air, space, and cyberspace. Enjoy a culture where your voice is valued and start contributing to our team of passionate professionals providing real-life solutions to our world's biggest challenges. We take pride in creating purposeful work and allowing our employees to grow and achieve their goals every day by Defining Possible. With our competitive pay and comprehensive benefits, we have the right opportunities to fit your life and launch your career today. At Northrop Grumman, you'll have the resources, support, and team to do some of the best work of your career. Northrop Grumman Mission Systems - Field Engineering is seeking a highly motivated Principal Systems Engineer/Senior Principal Systems Engineer to be a technical leader for our Global Hawk UAV sensor Field Engineering team located in Guam. Our development and sustainment operations are managed from our Linthicum, Maryland location. Permanent move to Guam. What You'll get to Do: Provide maintenance support and physical control for the Global Hawk UAV sensor Perform periodic quarterly physical inspections of the Global Hawk UAV sensor Create detailed trouble reports for the Global Hawk UAV sensor Provide support for emergency divert activities in support of security for the Global Hawk UAV sensor Analyzes system performance, reliability and consumption data of the Global Hawk UAV sensor and make recommendations to sustain sensor performance Identify engineering and/or logistics solutions to support the Global Hawk UAV sensor. Analyze customer requirements and will assist with conducting trade studies to propose various courses of action when needed. Perform technical planning to support various integration and test activities in both lab and aircraft environments Accomplishes software/hardware testing to ensure functional requirements are met Interface with various customers including USAF and prime contractor personnel This position can be filled at the Principal or Sr Principal level Basic Qualifications for Principal Engineer: Bachelor of Science degree in Electronic Engineering, Computer Engineering or related technical field and 5 years' experience; Masters degree in relevant degree plus 3 years experience. Will consider 9 years of applied experience in lieu of degree requirement. Understanding of the fundamentals and theory of RF Systems Permanent move to Guam to support. Demonstrated experience with analysis of RF systems performance and associated requirement analysis Ability to perform technical planning as well as hands on testing of RF/digital systems as required Current/Active Secret or Top Secret Clearance investigated within the last 5 years, with the ability to gain program specific clearances. A final DoD Secret clearance is required to start. Basic Qualifications for Sr Principal Engineer: Bachelor of Science degree in Electronic Engineering, Computer Engineering or related technical field and 9 years' experience; Masters degree in relevant degree plus 7 years experience. Will consider 13 years of applied experience in lieu of degree requirement. Understanding of the fundamentals and theory of RF Systems Permanent move to Guam to support. Demonstrated experience with analysis of RF systems performance and associated requirement analysis Ability to perform technical planning as well as hands on testing of RF/digital systems as required Current/Active Secret or Top Secret Clearance investigated within the last 5 years, with the ability to gain program specific clearances. A final DoD Secret clearance is required to start. Preferred Qualifications: Demonstrated experienced with sustainment related analysis of airborne radar systems Experience with Global Hawk , Triton, NATO sustainment efforts on airborne radar systems hardware and software Technical Team Leadership skills/abilities Experience with NATO, Triton, or Global Hawk radar operations and maintenance related activities Ability to interface with customer technical and leadership personnel at all levels What We Can Offer You - Northrop Grumman provides a comprehensive benefits package and a work environment which encourages your growth and supports the mutual success of our people and our company. Northrop Grumman benefits give you the flexibility and control to choose the benefits that make the most sense for you and your family. Your benefits will include the following: Health Plan, Savings Plan, Paid Time Off and Additional Benefits including Education Assistance, Training and Development, 9/80 Work Schedule (where available), and much more! Salary Range: $88,700 - $133,100 Salary Range 2: $109,900 - $164,900 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit . U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions. Be part of a culture that thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work. Use your skills to build and deliver innovative tech solutions that protect the world and shape a better future. Enjoy benefits like work-life balance, education assistance and paid time off. Did you know? Northrop Grumman leads the industry team for NASA's James Webb Space Telescope, the largest, most complex and powerful space telescope ever built. Launched in December 2021, the telescope incorporates innovative design, advanced technology, and groundbreaking engineering, and will fundamentally alter our understanding of the universe.
Business Context Our Technology teams are right at the heart of what we do. Surrounded by some of the best Architects in the industry, you'll bring your ideas to the business - helping to shape the experience of our customers as part of a forward-thinking team. Primark Technology is midway through a transformation journey to better support and enable business strategy, modernising our technology architecture and our operating model. As a Principal Architect for Digital, you will have the mandate to drive the future of technology and innovation within the Digital area. You will work closely with cross-functional teams to drive innovation, promote best practices, and design scalable and sustainable technology solutions within Digital. Your expertise will contribute to the successful implementation of technology initiatives across Primark. What You'll Get The world is changing and it's important we support our colleagues. People are at the heart of what we do at Primark so it's essential we provide the right environment for you to perform at your best. That's why we offer benefits that put you first. Some of our benefits are: 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Flexible Working, the opportunity for an early Friday finish, and a subsidised cafeteria. Primark Perks - Discounts with some local partner businesses to our offices What You'll Do: In your role, you'll collaborate with different people across a range of skill sets. Here's a flavour of your day-to-day: Enhance and evolve the technology strategy for Digital channels and drive the technology roadmap based on the overall strategy, including technology estate rationalisation and decommissioning plans. Work closely with key business stakeholders, product management teams in the domain and the wider architecture community to design architecture blueprints, evolutionary designs, and assurance for Digital. Have overall responsibility for designing solutions that may involve a combination of in-house enterprise-grade solutions and COTS products. Work closely with the relevant engineering leads to ensure that solution designs can be translated into working high-quality software and that any technology selections or architectural styles are clearly articulated to the teams. Ensure the design is performed with a complete understanding of a product's market and technical objectives while bridging the gap between the technical and non-technical by turning business problems into technical design. Develop a long-term vision of technologies and solutions within Digital. Collaborate with Tech leadership in planning and implementation of technology roadmaps. Assist the team in researching solutions, soliciting input from outside industry experts and recommending solutions to meet business requirements. Collaborate with stakeholders, including senior leaders and technology teams, to define, maintain and enforce architecture principles, standards, and guidelines. Develop and maintain relationships with technology vendors and partners, evaluating their capabilities and ensuring effective collaboration. Share an engaging and inspiring vision with the team and provide clarity and a sense of direction to enable working towards common goals. Generate enthusiasm and commitment within the team and across Primark to shared outcomes. What You'll Bring Here at Primark, we want everyone to feel valued - so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular: 7+ years' experience within architecture roles, with 5+ in lead/domain positions, preferably in an agile, at-scale environment (domain/industry expertise). Experience of mission-critical High Availability design and deployment in large transaction volume environments Deep understanding of domain-driven design, event-driven architecture, integration and other relevant modern design practices Previous experience of working within a composable architecture framework (preferred), with exposure and experience of the MACH framework (preferred) Excellent leadership and communication skills, with the ability to influence and collaborate effectively with stakeholders at all levels. Strong analytical and problem-solving skills, with the ability to evaluate complex technology challenges and develop innovative solutions. A plus is membership or affiliation with relevant professional organisations (e.g., TOGAF). An affinity for the mission and vision of the Technology function and a passion to play a key role in shaping and achieving the success of the function. An entrepreneurial thinker who seeks new opportunities and ways to create balanced business growth while improving operational capabilities. Ready? Good - because we can't wait to see what you can offer. You'll be joining a team of diverse, passionate, and talented individuals where you'll truly belong, collaborating on projects that will shape the future of our industry. If you're excited about this role but don't meet all the criteria, we encourage you to apply. You may be the right candidate for this role or another one, and our recruitment team Can determine where your skills may fit in at Primark. Apply to be part of our future and we'll help you develop yours. If you need any reasonable adjustments or have an accessibility request during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist. All offers of employment are subject to background checks, including the right to work, reference education and for some roles criminal, and financial checks. If you have any concerns please reach out to our talent acquisition team to discuss. 118671BR
Apr 28, 2024
Full time
Business Context Our Technology teams are right at the heart of what we do. Surrounded by some of the best Architects in the industry, you'll bring your ideas to the business - helping to shape the experience of our customers as part of a forward-thinking team. Primark Technology is midway through a transformation journey to better support and enable business strategy, modernising our technology architecture and our operating model. As a Principal Architect for Digital, you will have the mandate to drive the future of technology and innovation within the Digital area. You will work closely with cross-functional teams to drive innovation, promote best practices, and design scalable and sustainable technology solutions within Digital. Your expertise will contribute to the successful implementation of technology initiatives across Primark. What You'll Get The world is changing and it's important we support our colleagues. People are at the heart of what we do at Primark so it's essential we provide the right environment for you to perform at your best. That's why we offer benefits that put you first. Some of our benefits are: 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Flexible Working, the opportunity for an early Friday finish, and a subsidised cafeteria. Primark Perks - Discounts with some local partner businesses to our offices What You'll Do: In your role, you'll collaborate with different people across a range of skill sets. Here's a flavour of your day-to-day: Enhance and evolve the technology strategy for Digital channels and drive the technology roadmap based on the overall strategy, including technology estate rationalisation and decommissioning plans. Work closely with key business stakeholders, product management teams in the domain and the wider architecture community to design architecture blueprints, evolutionary designs, and assurance for Digital. Have overall responsibility for designing solutions that may involve a combination of in-house enterprise-grade solutions and COTS products. Work closely with the relevant engineering leads to ensure that solution designs can be translated into working high-quality software and that any technology selections or architectural styles are clearly articulated to the teams. Ensure the design is performed with a complete understanding of a product's market and technical objectives while bridging the gap between the technical and non-technical by turning business problems into technical design. Develop a long-term vision of technologies and solutions within Digital. Collaborate with Tech leadership in planning and implementation of technology roadmaps. Assist the team in researching solutions, soliciting input from outside industry experts and recommending solutions to meet business requirements. Collaborate with stakeholders, including senior leaders and technology teams, to define, maintain and enforce architecture principles, standards, and guidelines. Develop and maintain relationships with technology vendors and partners, evaluating their capabilities and ensuring effective collaboration. Share an engaging and inspiring vision with the team and provide clarity and a sense of direction to enable working towards common goals. Generate enthusiasm and commitment within the team and across Primark to shared outcomes. What You'll Bring Here at Primark, we want everyone to feel valued - so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular: 7+ years' experience within architecture roles, with 5+ in lead/domain positions, preferably in an agile, at-scale environment (domain/industry expertise). Experience of mission-critical High Availability design and deployment in large transaction volume environments Deep understanding of domain-driven design, event-driven architecture, integration and other relevant modern design practices Previous experience of working within a composable architecture framework (preferred), with exposure and experience of the MACH framework (preferred) Excellent leadership and communication skills, with the ability to influence and collaborate effectively with stakeholders at all levels. Strong analytical and problem-solving skills, with the ability to evaluate complex technology challenges and develop innovative solutions. A plus is membership or affiliation with relevant professional organisations (e.g., TOGAF). An affinity for the mission and vision of the Technology function and a passion to play a key role in shaping and achieving the success of the function. An entrepreneurial thinker who seeks new opportunities and ways to create balanced business growth while improving operational capabilities. Ready? Good - because we can't wait to see what you can offer. You'll be joining a team of diverse, passionate, and talented individuals where you'll truly belong, collaborating on projects that will shape the future of our industry. If you're excited about this role but don't meet all the criteria, we encourage you to apply. You may be the right candidate for this role or another one, and our recruitment team Can determine where your skills may fit in at Primark. Apply to be part of our future and we'll help you develop yours. If you need any reasonable adjustments or have an accessibility request during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist. All offers of employment are subject to background checks, including the right to work, reference education and for some roles criminal, and financial checks. If you have any concerns please reach out to our talent acquisition team to discuss. 118671BR
Hi, we're Bloom & Wild. Founded in 2013, our mission back then was to make sending and receiving flowers the joy that it should be, by harnessing technology, brand and letterbox delivery. Together, we've fulfilled over 20 million deliveries (and counting!), making us the largest direct to consumer flower business in Europe. We announced £75 million Series D funding in 2021 and that same year acquired bloomon in The Netherlands and Bergamotte in France. Now home to a family of 3 beautiful brands, we're expanding our gifting offering to other categories like cakes, candles and cocktails. This is all part of our ambition to build Europe's direct to consumer gifting destination. We really care about creating a diverse and inclusive team - so we welcome people from all backgrounds, with different perspectives, ideas and experiences to work with us. In our team, everyone has the freedom to give their opinion, grow in their career and be part of a genuinely caring and inclusive team. ️Technology at Bloom & Wild Our Technology team of over 60 people sits right at the heart of our business. We build and maintain the solutions that power e-commerce, production and fulfilment, enabling our brands to delight our customers every day. There aresix, cross-functional, Product Engineering squads in our Engineering team, who each own their own business and architectural domain and are supported by our Platform, Architecture, Data and IT teams. Our platform uses technologies including Ruby and Rails and Python/ React, backed by PostgreSQL, Fargate/ECS on AWS, and Cloud Run on GCP. It exposes APIs that are used by our multi-brand Angular webapp and our native iOS and Android mobile apps. We're also looking at developing new domain driven services & microservices where applicable. Most of our team is based in the UK or The Netherlands and works in a flexible model, with choice in how often they travel to the office. Our squads meet all in person at least once per quarter in order to maintain connections, collaborate on larger projects and have fun together. You can read lots more about our technology stack and our culture over on our tech blog - Code Wild What you'll be doing You'll be joining the Range & Stock squad which builds one of the key functionalities for our stakeholders. The focus for the next year is to build several microservices in Ruby or Python backed by AWS. There are plenty of opportunities to bring initiatives and follow best practices of building distributed systems. Playing an active role in delivering the roadmap for your squad as a key part of our Engineering team. Collaborating with other engineers, product managers and stakeholders as you work together to scope out what to build, and how. Owning iterative feature development from ideation through to production release and ongoing maintenance, working in whichever codebases you need to. Being a part of our supportive engineering culture as you learn more, and grow your career, within Bloom & Wild Engineering. You'll work with some great technology. Our domain driven microservices written in Ruby and Python and backed by PostgreSQL, Fargate/ECS on AWS. Microservices communicate with our main backend Ruby platform. You will bring energy and positivity to the role, looking for opportunities to mentor teammates and improve engineering standards. You'll love this role if you (What excites us) Have detailed knowledge of Ruby on Rails and/or Python in a production environment and experience of test-driven development. You will also have experience of good CI/CD and observability practices. Have experience of distributed service architectures, including how best to test and release them, and how to ensure system stability when making changes independent of other services. Have experience working with RESTful APIs and ideally you will have built new ones, used version control tools such as GitHub, CI/CD tools, and testing tools like RSpec or similar. Be able to get going quickly, understand complex systems and also be able to communicate with non-technical team members. Be experienced in breaking down complex requirements into thin slices for development and estimating the size of work in complexity. Care about the Product you're building. You're thinking about user experience and want to bring value to customers and stakeholders as soon as possible. It would be great if you also . Have experience mentoring more junior team members Have experience with front end technologies such as React or Angular These are some of the skills and experience we think will enable success in this role, but please don't worry if you are missing some of these. We're committed to building a team made up of different strengths, skills and experiences, so if you're excited about our values, passionate about what you do and would like to join us in doing things more thoughtfully, we'd love to hear from you. (some of) The good stuff To care wildly for our customers, firstly we care wildly for our teams. We work hard to craft a culture of thoughtfulness and care, where there is a strong sense of inclusion and belonging, enabling all of our people to thrive and be successful each day. Work that works for you - Flexible working : our core hours are 10-4, but outside of these hours you can start or finish your day when works best for you - Work Abroad for up to 30 days each year - Share in our success with a choice to take equity options - Enhanced family leave policy and a workplace nursery scheme - 1 day per year to volunteer on a project that's close to your heart Time off -25 days' holiday + your birthday and bank holidays each year - Flexible bank holidays - trade a bank holiday for another day that fits your beliefs, values and celebration calendar - Option to buy an extra 5 days' holiday each year Health and wellbeing - Health cash plan through Simplyhealth - Company pension scheme - Mental health support through Open Up, including access to online therapy sessions - Allies and champions groups - Mental Health First Aiders and awareness training for our managers - In person or virtual yoga every week - Cycle to work scheme - Our office kitchen is stocked with drinks and snacks to keep you going - Financial wellbeing support through Bippit - Electric car scheme Growth & Development - A flexible training framework for every stage of your career development through our Bloom & Learn programme - Access to the Goodhabitz learning platform - Mentee and mentor opportunities with our external partners, such as The Women's Association and Mentoring for Growth run by Future FoundersInternal & external Speaker Sessions on a variety of different inspirational topics Moments that matter - Social & wellbeing monthly calendar - Summer and End of Year events, team lunches and post-peak celebrations - Irresistible discounts on our products, blooms & subscriptions! Belonging at Bloom & Wild - We know that we learn through our differences, and building a diverse team has always been central to creating the best experience for our customers. We value all backgrounds, perspectives, ideas and experiences, and encourage everyone to share their opinions openly within our caring and inclusive team. Our champions community actively advances our culture of inclusion and belonging, which is organised around 8 pillars of diversity. These cross-business networks offer additional opportunities for connection, education, support and celebration, and ensure that inclusivity continues to be embedded in our ways of working. Getting hired We'll do everything we can to make sure your interview experience with us is a good one. It's a 2-way process, and we're keen to answer all of the questions you may have, so that you can be sure (and excited!) that we'll be the right place for you. Apply below (it takes 2 minutes!) - Chat with Billy, our Senior Talent Manager for tech - to discuss our role and learn a bit more about your skills and background and how we might match your career & development goals. - Interview with Tania, one of our Engineering Managers, to get to know you and your previous experience better. We'll also discuss the role and the team in more detail. - A choice between a task home task or a paired technical test and interview with some of the engineers that you'd work with day to day. - A final chat with our product managers to understand your product vision and understand your alignment with our values We believe in leading change for good, so if there's anything that we can do to help throughout your application process, or if you have any feedback, please share this with us anonymously here so we can use this to improve your experience.
Apr 28, 2024
Full time
Hi, we're Bloom & Wild. Founded in 2013, our mission back then was to make sending and receiving flowers the joy that it should be, by harnessing technology, brand and letterbox delivery. Together, we've fulfilled over 20 million deliveries (and counting!), making us the largest direct to consumer flower business in Europe. We announced £75 million Series D funding in 2021 and that same year acquired bloomon in The Netherlands and Bergamotte in France. Now home to a family of 3 beautiful brands, we're expanding our gifting offering to other categories like cakes, candles and cocktails. This is all part of our ambition to build Europe's direct to consumer gifting destination. We really care about creating a diverse and inclusive team - so we welcome people from all backgrounds, with different perspectives, ideas and experiences to work with us. In our team, everyone has the freedom to give their opinion, grow in their career and be part of a genuinely caring and inclusive team. ️Technology at Bloom & Wild Our Technology team of over 60 people sits right at the heart of our business. We build and maintain the solutions that power e-commerce, production and fulfilment, enabling our brands to delight our customers every day. There aresix, cross-functional, Product Engineering squads in our Engineering team, who each own their own business and architectural domain and are supported by our Platform, Architecture, Data and IT teams. Our platform uses technologies including Ruby and Rails and Python/ React, backed by PostgreSQL, Fargate/ECS on AWS, and Cloud Run on GCP. It exposes APIs that are used by our multi-brand Angular webapp and our native iOS and Android mobile apps. We're also looking at developing new domain driven services & microservices where applicable. Most of our team is based in the UK or The Netherlands and works in a flexible model, with choice in how often they travel to the office. Our squads meet all in person at least once per quarter in order to maintain connections, collaborate on larger projects and have fun together. You can read lots more about our technology stack and our culture over on our tech blog - Code Wild What you'll be doing You'll be joining the Range & Stock squad which builds one of the key functionalities for our stakeholders. The focus for the next year is to build several microservices in Ruby or Python backed by AWS. There are plenty of opportunities to bring initiatives and follow best practices of building distributed systems. Playing an active role in delivering the roadmap for your squad as a key part of our Engineering team. Collaborating with other engineers, product managers and stakeholders as you work together to scope out what to build, and how. Owning iterative feature development from ideation through to production release and ongoing maintenance, working in whichever codebases you need to. Being a part of our supportive engineering culture as you learn more, and grow your career, within Bloom & Wild Engineering. You'll work with some great technology. Our domain driven microservices written in Ruby and Python and backed by PostgreSQL, Fargate/ECS on AWS. Microservices communicate with our main backend Ruby platform. You will bring energy and positivity to the role, looking for opportunities to mentor teammates and improve engineering standards. You'll love this role if you (What excites us) Have detailed knowledge of Ruby on Rails and/or Python in a production environment and experience of test-driven development. You will also have experience of good CI/CD and observability practices. Have experience of distributed service architectures, including how best to test and release them, and how to ensure system stability when making changes independent of other services. Have experience working with RESTful APIs and ideally you will have built new ones, used version control tools such as GitHub, CI/CD tools, and testing tools like RSpec or similar. Be able to get going quickly, understand complex systems and also be able to communicate with non-technical team members. Be experienced in breaking down complex requirements into thin slices for development and estimating the size of work in complexity. Care about the Product you're building. You're thinking about user experience and want to bring value to customers and stakeholders as soon as possible. It would be great if you also . Have experience mentoring more junior team members Have experience with front end technologies such as React or Angular These are some of the skills and experience we think will enable success in this role, but please don't worry if you are missing some of these. We're committed to building a team made up of different strengths, skills and experiences, so if you're excited about our values, passionate about what you do and would like to join us in doing things more thoughtfully, we'd love to hear from you. (some of) The good stuff To care wildly for our customers, firstly we care wildly for our teams. We work hard to craft a culture of thoughtfulness and care, where there is a strong sense of inclusion and belonging, enabling all of our people to thrive and be successful each day. Work that works for you - Flexible working : our core hours are 10-4, but outside of these hours you can start or finish your day when works best for you - Work Abroad for up to 30 days each year - Share in our success with a choice to take equity options - Enhanced family leave policy and a workplace nursery scheme - 1 day per year to volunteer on a project that's close to your heart Time off -25 days' holiday + your birthday and bank holidays each year - Flexible bank holidays - trade a bank holiday for another day that fits your beliefs, values and celebration calendar - Option to buy an extra 5 days' holiday each year Health and wellbeing - Health cash plan through Simplyhealth - Company pension scheme - Mental health support through Open Up, including access to online therapy sessions - Allies and champions groups - Mental Health First Aiders and awareness training for our managers - In person or virtual yoga every week - Cycle to work scheme - Our office kitchen is stocked with drinks and snacks to keep you going - Financial wellbeing support through Bippit - Electric car scheme Growth & Development - A flexible training framework for every stage of your career development through our Bloom & Learn programme - Access to the Goodhabitz learning platform - Mentee and mentor opportunities with our external partners, such as The Women's Association and Mentoring for Growth run by Future FoundersInternal & external Speaker Sessions on a variety of different inspirational topics Moments that matter - Social & wellbeing monthly calendar - Summer and End of Year events, team lunches and post-peak celebrations - Irresistible discounts on our products, blooms & subscriptions! Belonging at Bloom & Wild - We know that we learn through our differences, and building a diverse team has always been central to creating the best experience for our customers. We value all backgrounds, perspectives, ideas and experiences, and encourage everyone to share their opinions openly within our caring and inclusive team. Our champions community actively advances our culture of inclusion and belonging, which is organised around 8 pillars of diversity. These cross-business networks offer additional opportunities for connection, education, support and celebration, and ensure that inclusivity continues to be embedded in our ways of working. Getting hired We'll do everything we can to make sure your interview experience with us is a good one. It's a 2-way process, and we're keen to answer all of the questions you may have, so that you can be sure (and excited!) that we'll be the right place for you. Apply below (it takes 2 minutes!) - Chat with Billy, our Senior Talent Manager for tech - to discuss our role and learn a bit more about your skills and background and how we might match your career & development goals. - Interview with Tania, one of our Engineering Managers, to get to know you and your previous experience better. We'll also discuss the role and the team in more detail. - A choice between a task home task or a paired technical test and interview with some of the engineers that you'd work with day to day. - A final chat with our product managers to understand your product vision and understand your alignment with our values We believe in leading change for good, so if there's anything that we can do to help throughout your application process, or if you have any feedback, please share this with us anonymously here so we can use this to improve your experience.
Service Desk Coordinator Do you have facilities management administration experience? We would love to hear from you! We are currently searching for a Service Desk Coordinator to work within a team of coordinators, supporting the supervisor, contract management and engineering delivery to ensure that you and your team deliver a first-class customer focused service. The team is to have a collaborative approach and work as one team with one focus, providing the highest-level service delivery, compliance and reporting to the client. Overall Purpose ONLY PEOPLE WITH FACILITIES MANAGEMENT EXPERIENCE/WORKED WITHIN THE CONSTRUCTION INDUSTRY/WITH CONTRACTORS WILL BE CONSIDERED Receiving client requests for reactive attendance via telephone calls, email or face to face; prioritising in line with agreed SLAs, selecting the correct engineering or sub-contractor resource and scheduling attendance. Raising a job record and progressing that record through its various stages, chasing for completion within SLA's through to financial closure. Understand and be able to occasionally carry out PPM scheduling and progressions, ensuring the tasks that are due are scheduled for the correct day and time slots, utilising the engineering workforce efficiently. Liaising with client where necessary. Ensure that engineers are in attendance and chase for completion. Dealing directly with the engineering workforce to provide daily diaries, and relay changes in timely manner. Liaising with supervisors and contract managers when progressing quotations, producing the final document to be submitted to the client for approval. Raising purchase orders for both materials and subcontracted services as required, utilising the company's preferred suppliers list and procurement department when necessary, adhering to the clients delegation of authority approval limits. Providing accurate and timely data for reports to be used internally and externally as required. Administration, development and adherence of operational processes, procedures and CAFM system. Provide an excellent level of client and customer focus, through all contact channels Skills & Experience ONLY PEOPLE WITH FACILITIES MANAGEMENT EXPERIENCE/WORKED WITHIN THE CONSTRUCTION INDUSTRY/WITH CONTRACTORS WILL BE CONSIDERED GCSE (or equivalent) passes in Maths and English or recognised equivalent; Previous experience of service desk and administration in the building services industry Experience in a similar role with a background in facilities management administration Competent knowledge of CAFM and associated systems Computer literate with excellent I.T. skills especially Excel, Word and PowerPoint Desirable NVQ Level 1-2 (Administration) or recognised equivalent 'A' Level passes or recognised equivalent Experience with computerised planned preventative maintenance (PPM) systems and procedures Experience with Microsoft Dynamics Administration Problem Solving People Management Interpersonal Skills Communication Skills Personal Drive Integrity Honesty Self Motivated HOURS: Start Time: 8am till 5pm Monday - Friday PAYE: £15-£16 P/H Next Steps: If this seems like the role for you and you have the experience APPLY NOW! Fantastic Opportunity. Please get in touch and apply today at Fawkes & Reece London and speak to: Victoria Mehmet Fawkes & Reece is one of the UK's leading specialist construction recruitment consultancies. We provide staffing solutions within the construction industry on both a temporary and permanent basis, offering a consultative approach to our clients. By combining consistently high standards of delivery with strong enthusiasm and attention to detail, we have established a strong foothold in the construction industry as a leading consultancy.
Apr 28, 2024
Full time
Service Desk Coordinator Do you have facilities management administration experience? We would love to hear from you! We are currently searching for a Service Desk Coordinator to work within a team of coordinators, supporting the supervisor, contract management and engineering delivery to ensure that you and your team deliver a first-class customer focused service. The team is to have a collaborative approach and work as one team with one focus, providing the highest-level service delivery, compliance and reporting to the client. Overall Purpose ONLY PEOPLE WITH FACILITIES MANAGEMENT EXPERIENCE/WORKED WITHIN THE CONSTRUCTION INDUSTRY/WITH CONTRACTORS WILL BE CONSIDERED Receiving client requests for reactive attendance via telephone calls, email or face to face; prioritising in line with agreed SLAs, selecting the correct engineering or sub-contractor resource and scheduling attendance. Raising a job record and progressing that record through its various stages, chasing for completion within SLA's through to financial closure. Understand and be able to occasionally carry out PPM scheduling and progressions, ensuring the tasks that are due are scheduled for the correct day and time slots, utilising the engineering workforce efficiently. Liaising with client where necessary. Ensure that engineers are in attendance and chase for completion. Dealing directly with the engineering workforce to provide daily diaries, and relay changes in timely manner. Liaising with supervisors and contract managers when progressing quotations, producing the final document to be submitted to the client for approval. Raising purchase orders for both materials and subcontracted services as required, utilising the company's preferred suppliers list and procurement department when necessary, adhering to the clients delegation of authority approval limits. Providing accurate and timely data for reports to be used internally and externally as required. Administration, development and adherence of operational processes, procedures and CAFM system. Provide an excellent level of client and customer focus, through all contact channels Skills & Experience ONLY PEOPLE WITH FACILITIES MANAGEMENT EXPERIENCE/WORKED WITHIN THE CONSTRUCTION INDUSTRY/WITH CONTRACTORS WILL BE CONSIDERED GCSE (or equivalent) passes in Maths and English or recognised equivalent; Previous experience of service desk and administration in the building services industry Experience in a similar role with a background in facilities management administration Competent knowledge of CAFM and associated systems Computer literate with excellent I.T. skills especially Excel, Word and PowerPoint Desirable NVQ Level 1-2 (Administration) or recognised equivalent 'A' Level passes or recognised equivalent Experience with computerised planned preventative maintenance (PPM) systems and procedures Experience with Microsoft Dynamics Administration Problem Solving People Management Interpersonal Skills Communication Skills Personal Drive Integrity Honesty Self Motivated HOURS: Start Time: 8am till 5pm Monday - Friday PAYE: £15-£16 P/H Next Steps: If this seems like the role for you and you have the experience APPLY NOW! Fantastic Opportunity. Please get in touch and apply today at Fawkes & Reece London and speak to: Victoria Mehmet Fawkes & Reece is one of the UK's leading specialist construction recruitment consultancies. We provide staffing solutions within the construction industry on both a temporary and permanent basis, offering a consultative approach to our clients. By combining consistently high standards of delivery with strong enthusiasm and attention to detail, we have established a strong foothold in the construction industry as a leading consultancy.
Algolia is on a mission to empower every company to create delightful Search & Discovery experiences. We power over 1.5 trillion searches a year, for more than 17,000 customers from 100+ countries. We're looking for a Sr Manager for Product Design to lead our talented design organisation, shape and mature our craft, and work hand-in-hand with Product, Research, and Engineering teams to make user-centric and business impactful decisions. This is an exciting opportunity for you to own a mission-critical team which has a huge impact on the company. Join our team and take ownership of this initiative, work collaboratively with your partners, and drive it to success with a clear vision and strategy. Your role will consist of: Lead the Product Design team and oversee all aspects of product design, including interaction design, information architecture, writing, visual design, service design, design systems, and prototyping. Be a strong partner in assessing the usability, viability, and feasibility of Algolia's products and features. Coach, sponsor, and mentor a globally distributed team of product designers, providing guidance, support and interventional assistance to ensure they meet their goals and objectives. Be a strong ally in developing their career and craft. Collaborate closely with cross-functional teams to align and execute on shared business goals through user-centric work. Define and maintain design standards and guidelines to ensure consistency and quality across all products and platforms. Be a foundational partner in uplevelling our design system and UX infrastructure. Develop and maintain a deep understanding of our product, market, and competitors to ensure our design solutions are innovative and effective Manage multiple design projects simultaneously and ensure they are delivered on time and with buy-in of your cross functional team. Present design solutions and progress to stakeholders and senior management, soliciting feedback and buy-in as needed Use transversal leadership skills to influence all relevant stakeholders to drive success for the customer and promote a customer-first culture throughout the organisation. Collaborate with other teams within UX to build a strong, cross-functional User Experience practice at Algolia. You might be a fit if you have: 4+ years of experience in management, with a track record of success leading and managing technical design teams. 7+ years of experience in product design. An understanding of user-centric design principles and methodologies, with experience in interaction design, information architecture, writing, design systems, visual design, service design, prototyping, and user research. Excellent communication and interpersonal skills, with the ability to build strong relationships and collaborate effectively with cross-functional teams Strong problem-solving skills and the ability to think creatively and strategically Experience working with cross-functional teams to deliver successful product launches and achieve business goals. Excellent communication skills, with the ability to clearly articulate complex ideas and influence stakeholders at all levels. Big picture thinking, while still applying attention to the details. Drive, with an ownership mentality. Ability to thoughtfully escalate issues and reconcile multiple viewpoints to drive alignment that benefits the business and our customers. Experience at our current stage and beyond (10,000+ customers, $200-500M ARR range, high growth, lots of change and building internal infrastructure). Ideally, you would also have: Experience managing remote teams is a plus Familiarity with search and discovery technologies. Familiarity with ML/AI technologies. We're looking for someone who can live our values: GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment. TRUST - Willingness to trust our co-workers and to take ownership. CANDOR - Ability to receive and give constructive feedback. CARE - Genuine care about other team members, our clients and the decisions we make in the company. HUMILITY - Aptitude for learning from others, putting ego aside.
Apr 28, 2024
Full time
Algolia is on a mission to empower every company to create delightful Search & Discovery experiences. We power over 1.5 trillion searches a year, for more than 17,000 customers from 100+ countries. We're looking for a Sr Manager for Product Design to lead our talented design organisation, shape and mature our craft, and work hand-in-hand with Product, Research, and Engineering teams to make user-centric and business impactful decisions. This is an exciting opportunity for you to own a mission-critical team which has a huge impact on the company. Join our team and take ownership of this initiative, work collaboratively with your partners, and drive it to success with a clear vision and strategy. Your role will consist of: Lead the Product Design team and oversee all aspects of product design, including interaction design, information architecture, writing, visual design, service design, design systems, and prototyping. Be a strong partner in assessing the usability, viability, and feasibility of Algolia's products and features. Coach, sponsor, and mentor a globally distributed team of product designers, providing guidance, support and interventional assistance to ensure they meet their goals and objectives. Be a strong ally in developing their career and craft. Collaborate closely with cross-functional teams to align and execute on shared business goals through user-centric work. Define and maintain design standards and guidelines to ensure consistency and quality across all products and platforms. Be a foundational partner in uplevelling our design system and UX infrastructure. Develop and maintain a deep understanding of our product, market, and competitors to ensure our design solutions are innovative and effective Manage multiple design projects simultaneously and ensure they are delivered on time and with buy-in of your cross functional team. Present design solutions and progress to stakeholders and senior management, soliciting feedback and buy-in as needed Use transversal leadership skills to influence all relevant stakeholders to drive success for the customer and promote a customer-first culture throughout the organisation. Collaborate with other teams within UX to build a strong, cross-functional User Experience practice at Algolia. You might be a fit if you have: 4+ years of experience in management, with a track record of success leading and managing technical design teams. 7+ years of experience in product design. An understanding of user-centric design principles and methodologies, with experience in interaction design, information architecture, writing, design systems, visual design, service design, prototyping, and user research. Excellent communication and interpersonal skills, with the ability to build strong relationships and collaborate effectively with cross-functional teams Strong problem-solving skills and the ability to think creatively and strategically Experience working with cross-functional teams to deliver successful product launches and achieve business goals. Excellent communication skills, with the ability to clearly articulate complex ideas and influence stakeholders at all levels. Big picture thinking, while still applying attention to the details. Drive, with an ownership mentality. Ability to thoughtfully escalate issues and reconcile multiple viewpoints to drive alignment that benefits the business and our customers. Experience at our current stage and beyond (10,000+ customers, $200-500M ARR range, high growth, lots of change and building internal infrastructure). Ideally, you would also have: Experience managing remote teams is a plus Familiarity with search and discovery technologies. Familiarity with ML/AI technologies. We're looking for someone who can live our values: GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment. TRUST - Willingness to trust our co-workers and to take ownership. CANDOR - Ability to receive and give constructive feedback. CARE - Genuine care about other team members, our clients and the decisions we make in the company. HUMILITY - Aptitude for learning from others, putting ego aside.
Lead Software Engineer - React/Node/TypeScript - FULLY REMOTE - £72500 + Bonus + Benefits Are you a Lead Software Engineer wanting to work on something more meaningful? How would you like to work with a company that truly adds back to society and that has millions of users all around the world?As a Lead Software Engineer, you'll be working with a company that has a tech first approach when it comes to development, having 100 members throughout their tech team alone and they're continuously looking for ways to improve, collaborate, innovate and stay updated with the latest tech.You'll be working on large-scale projects where you'll be working towards building, maintaining, and supporting applications and systems with some of the latest tools and technologies. Tech/Skills : Extensive experience in technologies such as React, TypeScript, Node. Hands-on experience in implementing and maintaining applications and services. Hands on experience in Automated build, integration, and deployment. Any experience of .NET is beneficial. You'll also be a massive advocate of TDD and best practices. What's in it for you? Salary up to £72,500pa + 10% bonus 10% employer pension, Up to 32 days), Coaching & training to support your career development Enhanced private healthcare for you and your family. 30% off branded products. Their offices are based in Manchester; however, you'll be able to work 100% remotely if this is your preference. "By applying for this role, you provide us consent to process your data in line with our Privacy Policy, full details can be found on our website"
Apr 27, 2024
Full time
Lead Software Engineer - React/Node/TypeScript - FULLY REMOTE - £72500 + Bonus + Benefits Are you a Lead Software Engineer wanting to work on something more meaningful? How would you like to work with a company that truly adds back to society and that has millions of users all around the world?As a Lead Software Engineer, you'll be working with a company that has a tech first approach when it comes to development, having 100 members throughout their tech team alone and they're continuously looking for ways to improve, collaborate, innovate and stay updated with the latest tech.You'll be working on large-scale projects where you'll be working towards building, maintaining, and supporting applications and systems with some of the latest tools and technologies. Tech/Skills : Extensive experience in technologies such as React, TypeScript, Node. Hands-on experience in implementing and maintaining applications and services. Hands on experience in Automated build, integration, and deployment. Any experience of .NET is beneficial. You'll also be a massive advocate of TDD and best practices. What's in it for you? Salary up to £72,500pa + 10% bonus 10% employer pension, Up to 32 days), Coaching & training to support your career development Enhanced private healthcare for you and your family. 30% off branded products. Their offices are based in Manchester; however, you'll be able to work 100% remotely if this is your preference. "By applying for this role, you provide us consent to process your data in line with our Privacy Policy, full details can be found on our website"
Hi Interested in a new role? My client is currently looking for a Desktop Support Engineer to come join them in Avonmouth, Sound of Interest? As a Desktop Support Engineer, you will provide the first line of IT support to all company employees, both on-site and remote workers. The primary goal is to support end users with all IT support queries. Working as part of a small team you will be involved in a range of technologies as you progress and gain more experience within the role.Main Responsibilities: 1st line triage and resolution of user reported issuesTroubleshooting Windows operating system, and application issuesConfigure and deploy laptop and Apple Mobile devicesBasic MDM administration of Apple DevicesSupporting deployment and update of softwareTroubleshoot hardware and software faultsInstall and configure new end user devices to company standardsGood customer facing skills and ability to prioritize your workload are also key aspects of the role. Work Experience Requirements:Experience and/or Qualifications in an IT support roleExperience with Windows 10 and Apple iPhone iOS/iPadOSExperience with MS O365 PackagesExperience with Active Directory and group policiesAbility to maintain a high degree of customer service for all support queriesProactive approach, ability to prioritize and manage own workloadExcellent oral and written communication skillsKeen attention to detail Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Apr 27, 2024
Full time
Hi Interested in a new role? My client is currently looking for a Desktop Support Engineer to come join them in Avonmouth, Sound of Interest? As a Desktop Support Engineer, you will provide the first line of IT support to all company employees, both on-site and remote workers. The primary goal is to support end users with all IT support queries. Working as part of a small team you will be involved in a range of technologies as you progress and gain more experience within the role.Main Responsibilities: 1st line triage and resolution of user reported issuesTroubleshooting Windows operating system, and application issuesConfigure and deploy laptop and Apple Mobile devicesBasic MDM administration of Apple DevicesSupporting deployment and update of softwareTroubleshoot hardware and software faultsInstall and configure new end user devices to company standardsGood customer facing skills and ability to prioritize your workload are also key aspects of the role. Work Experience Requirements:Experience and/or Qualifications in an IT support roleExperience with Windows 10 and Apple iPhone iOS/iPadOSExperience with MS O365 PackagesExperience with Active Directory and group policiesAbility to maintain a high degree of customer service for all support queriesProactive approach, ability to prioritize and manage own workloadExcellent oral and written communication skillsKeen attention to detail Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Who are we? Our team is the first in the world to use autonomous vehicles on public roads using end-to-end deep learning, computer vision and reinforcement learning. Leveraging our multi-national world-class research team, we're focusing on using less data to learn more intelligent algorithms to bring autonomy for everyone, everywhere. We aim to be the future of self-driving cars, not vehicles that are told how to drive through hand-coded rules and maps, but ones which learn from experience and data. Where you will have an impact We're looking for bold, talented and creative people to join our journey in developing next-generation autonomous vehicles. We're a growing start-up, building our first cohort of engineers and you can be at the heart of this! We are looking for Machine Learning Engineers to help productionize an end-to-end self driving neural network for autonomous driving. You'll be working closely with Platform and Research teams to integrate, test and scale ML features for production. Productionizing and scaling our ML models by working across Data, Validation, Platform and Research is a core component of this role and why we need you! WHAT YOU'LL BRING TO WAYVE • 3 + years experience in shipping Computer Vision features and in applied research • Passion to take research ideas to production • Good grasp of Computer Vision literature • Experience in working in platform teams and working with research teams • Good insight into the training, validation, testing and metrics for deep learning features/models • Experience in reporting and tracking over time benchmarked performance in an open and accessible way • Ability to write high quality, well-structured and tested Python code • Solid experience working with concurrent, parallel and distributed computing • Comfortable working with and visualising huge data sets + finding and removing examples of noisy or bad data • Knowledge of computing fundamentals - what makes code fast, secure and reliable • BS or MS in Machine Learning, Computer Science, Engineering, or a related technical discipline or equivalent experience What we offer you • Competitive compensation with salary and equity • Immersion in a team of world-class researchers, engineers and entrepreneurs • A position to shape the future of autonomous driving and to tackle the biggest challenges of our time • Benefits such as an onsite chef, workplace nursery scheme, private health insurance, therapy, daily yoga, onsite bar, large social budgets, L&D, enhanced parental leave, and more! • This is a full-time role based in our office in King's Cross, but we support flexible working. We trust you to know what works best for your team and projects and ask that you have a healthy presence that enables the right meetings to happen in person and strong relationships to be built. Wayve is built by people from all walks of life. We believe that it is our differences that make us stronger, and our unique perspectives and backgrounds that allow us to build something different. We are proud to be an equal opportunities workplace, where we don't just embrace diversity but nurture it - so that we all thrive and grow Company: Wayve Qualifications: Language requirements: Specific requirements: Educational level: Level of experience (years): Senior (5+ years of experience) Tagged as: Industry , Machine Learning , Neural Networks , NLP , United Kingdom
Apr 27, 2024
Full time
Who are we? Our team is the first in the world to use autonomous vehicles on public roads using end-to-end deep learning, computer vision and reinforcement learning. Leveraging our multi-national world-class research team, we're focusing on using less data to learn more intelligent algorithms to bring autonomy for everyone, everywhere. We aim to be the future of self-driving cars, not vehicles that are told how to drive through hand-coded rules and maps, but ones which learn from experience and data. Where you will have an impact We're looking for bold, talented and creative people to join our journey in developing next-generation autonomous vehicles. We're a growing start-up, building our first cohort of engineers and you can be at the heart of this! We are looking for Machine Learning Engineers to help productionize an end-to-end self driving neural network for autonomous driving. You'll be working closely with Platform and Research teams to integrate, test and scale ML features for production. Productionizing and scaling our ML models by working across Data, Validation, Platform and Research is a core component of this role and why we need you! WHAT YOU'LL BRING TO WAYVE • 3 + years experience in shipping Computer Vision features and in applied research • Passion to take research ideas to production • Good grasp of Computer Vision literature • Experience in working in platform teams and working with research teams • Good insight into the training, validation, testing and metrics for deep learning features/models • Experience in reporting and tracking over time benchmarked performance in an open and accessible way • Ability to write high quality, well-structured and tested Python code • Solid experience working with concurrent, parallel and distributed computing • Comfortable working with and visualising huge data sets + finding and removing examples of noisy or bad data • Knowledge of computing fundamentals - what makes code fast, secure and reliable • BS or MS in Machine Learning, Computer Science, Engineering, or a related technical discipline or equivalent experience What we offer you • Competitive compensation with salary and equity • Immersion in a team of world-class researchers, engineers and entrepreneurs • A position to shape the future of autonomous driving and to tackle the biggest challenges of our time • Benefits such as an onsite chef, workplace nursery scheme, private health insurance, therapy, daily yoga, onsite bar, large social budgets, L&D, enhanced parental leave, and more! • This is a full-time role based in our office in King's Cross, but we support flexible working. We trust you to know what works best for your team and projects and ask that you have a healthy presence that enables the right meetings to happen in person and strong relationships to be built. Wayve is built by people from all walks of life. We believe that it is our differences that make us stronger, and our unique perspectives and backgrounds that allow us to build something different. We are proud to be an equal opportunities workplace, where we don't just embrace diversity but nurture it - so that we all thrive and grow Company: Wayve Qualifications: Language requirements: Specific requirements: Educational level: Level of experience (years): Senior (5+ years of experience) Tagged as: Industry , Machine Learning , Neural Networks , NLP , United Kingdom
IT Support Placement Programme - No Experience Required. Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers. We have a long-standing relationship with a large national based IT contracting company who have an ongoing need for IT technicians to help them manage and facilitate their IT contracts across the UK. They work with many large organisations which include Virgin Media, RICOH, Computacentre, Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Support Engineer with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for entry-level IT staff that can really hit the ground running with little additional training needed. This is one of the main reasons why our IT Contracting partner prefers our candidates for its clients. The best part is you do not need any prior experience in IT as we will provide you with the fully accredited training, required by our IT contracting partner. This role requires that you can drive and therefore candidates must hold a full UK drivers' licence prior to completing the training component of the programme. Training for the programme is completed online and has an estimated completion time of 8-12 weeks if you can study at least 5 hours per week. The training element is self-funded but can be spread over 10 monthly instalments. During this study period we provide full tutor support and mentoring with 1-2-1 access with a tutor if required. Students that complete the training programme are guaranteed attendance at a 5-day workshop with our IT contract partner. The aim of this is so they can assess your practical IT skills and suitability to work with them. We have a current success rate of 95% of our candidates being offered a contract after they complete this workshop. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months. Step 1 - Accredited Online Training The first step is completing three industry internationally recognised courses from CompTIA. CompTIA qualifications are the industry standard for people looking to build careers working in IT. The training is delivered directly online by CompTIA which ensures material is both current and up to date. Training is delivered online through multimedia rich video tutorials, practice labs, presentations, and quizzes. You will be assigned an expert tutor and a career support mentor to help you throughout your training. This programme does not require you to pass the official CompTIA exams. However, our IT contracting partner does require us submit confirmation that you have achieved their own minimum standard. Therefore, you will be expected to pass an online assessment for each course studied to confirm you are ready to attend the workshop. Step 2 - 5 Day Workshop The 5-day workshop is run by our IT contracting partner. This is your chance to demonstrate to our partner that you can put theory into practice and that you would be a suitable candidate to work for them and their clients. At the end of the 5-day workshop you will told if you have been successful and then offered a contract by them. At present 95% of our candidates who complete the 5-day workshop are then offered a contract. Once you have completed the 5-day workshop we will re-imburse up to £180 towards the costs for accommodation and travel you may have incurred (subject to terms and conditions). Step 3 - Working in IT You will now begin working with our partner on your first contract. However, if for any reason you failed to pass the 5-day workshop or decided you did not wish to accept our IT contractors offer we will continue to collaborate with you through our own internal recruitment team to help you find a suitable IT position.
Apr 27, 2024
Full time
IT Support Placement Programme - No Experience Required. Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers. We have a long-standing relationship with a large national based IT contracting company who have an ongoing need for IT technicians to help them manage and facilitate their IT contracts across the UK. They work with many large organisations which include Virgin Media, RICOH, Computacentre, Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Support Engineer with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for entry-level IT staff that can really hit the ground running with little additional training needed. This is one of the main reasons why our IT Contracting partner prefers our candidates for its clients. The best part is you do not need any prior experience in IT as we will provide you with the fully accredited training, required by our IT contracting partner. This role requires that you can drive and therefore candidates must hold a full UK drivers' licence prior to completing the training component of the programme. Training for the programme is completed online and has an estimated completion time of 8-12 weeks if you can study at least 5 hours per week. The training element is self-funded but can be spread over 10 monthly instalments. During this study period we provide full tutor support and mentoring with 1-2-1 access with a tutor if required. Students that complete the training programme are guaranteed attendance at a 5-day workshop with our IT contract partner. The aim of this is so they can assess your practical IT skills and suitability to work with them. We have a current success rate of 95% of our candidates being offered a contract after they complete this workshop. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months. Step 1 - Accredited Online Training The first step is completing three industry internationally recognised courses from CompTIA. CompTIA qualifications are the industry standard for people looking to build careers working in IT. The training is delivered directly online by CompTIA which ensures material is both current and up to date. Training is delivered online through multimedia rich video tutorials, practice labs, presentations, and quizzes. You will be assigned an expert tutor and a career support mentor to help you throughout your training. This programme does not require you to pass the official CompTIA exams. However, our IT contracting partner does require us submit confirmation that you have achieved their own minimum standard. Therefore, you will be expected to pass an online assessment for each course studied to confirm you are ready to attend the workshop. Step 2 - 5 Day Workshop The 5-day workshop is run by our IT contracting partner. This is your chance to demonstrate to our partner that you can put theory into practice and that you would be a suitable candidate to work for them and their clients. At the end of the 5-day workshop you will told if you have been successful and then offered a contract by them. At present 95% of our candidates who complete the 5-day workshop are then offered a contract. Once you have completed the 5-day workshop we will re-imburse up to £180 towards the costs for accommodation and travel you may have incurred (subject to terms and conditions). Step 3 - Working in IT You will now begin working with our partner on your first contract. However, if for any reason you failed to pass the 5-day workshop or decided you did not wish to accept our IT contractors offer we will continue to collaborate with you through our own internal recruitment team to help you find a suitable IT position.
Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Our Approach to Work We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your well-being support to your growth and development, and beyond! Your Career As a Principal Solutions Architect at Palo Alto Networks, you are responsible for improving the productivity of our sales teams through the creation and delivery of business-relevant security conversations to our key prospects and customers. As a thought leader, you will address CyberSecurity related issues by leveraging the full Palo Alto Networks portfolio in a way that creates differentiated business value. As a trusted advisor, you will provide valuable insights and education on effective risk reduction, compliance, governance, and cost reduction through a prevention-first security approach based on the Palo Alto Networks security platform. The Principal Solutions Architect's value is measured in their ability to increase sales productivity by: Compelling communication to gain the trust and buy-in from Vice President and CXO contacts at our largest customers and prospects Setting and driving an agenda with the customer or prospect, both directly and with sales teams, and within the market through various engagements, including client workshops and architectural assessments and designs Developing and maintaining a deep understanding of competing solutions and architectures and being able to position a Palo Alto Networks approach successfully Uncovering new technology applications and use cases and aiding in creating presentations, documents, and deliverables that will illustrate value to prospects and customers and the Palo Alto Networks sales teams Uncovering and documenting technological/business value gaps between the Palo Alto Networks Cortex platform and competitive offerings and communicating these to the broader Palo Alto Networks Sales organization Becoming a valued resource to Product Management to discover and understand current shortcomings and competitive insights in our product suite and requirements for future strategic market segments Playing a role on the EBC team in creating customer messaging that ties the Cortex Portfolio together with the entire Palo Alto Networks Portfolio The role will require close coordination with the Senior Leadership, Sales, Palo Alto Networks' CISO and Theater CISO's, Sales Engineering leadership, Product Management, Marketing, Channel Partners, and the Consulting Engineering team. This is a senior technical customer-facing role, and the value produced must be evident and recurrent. Customers and Sales Teams will ask for you by name. Your Impact In this director-level role, you will lead and direct cross-functional teams within Palo Alto Networks to ensure the highest quality of product and service delivery focused on customer business outcomes As a thought leader, you will address customers and prospects security operations challenges and work with them to develop a successful strategy for their organization to implement Palo Alto Networks Cortex technologies in a way that creates differentiated business value Engage and establish an advisory relationship with key Manager, Director, VP, and CXO contacts at strategic customers to transform their security strategy Engage directly with senior technical and business leaders at key prospects and customers as a security expert to penetrate whitespace accounts and expand Cortex install base through the Identification, qualification, and closure of opportunities Work with the sales teams on strategic opportunities for the development and delivery of differentiated proposals which clearly demonstrate the business and technical value of Cortex Provide summarized and business-relevant feedback into content, Product Management, Product Marketing, Competitive Marketing, and Field Marketing based on customer engagements to improve Palo Alto Networks effectiveness in communicating its value proposition to prospects and clients Engage in continuous self-improvement and learning to maintain technical leadership of relevant technologies (security, data center, public cloud, networking, endpoint, etc.) As a trusted advisor, you will provide valuable insights and education on effective risk reduction, compliance, governance, and cost reduction through a prevention-first security approach based on the Palo Alto Networks security platform Becoming a valued resource to Product Management to discover and understand current shortcomings and competitive insights in our product suite and requirements for future strategic market segments Develop and maintain ongoing executive-level relationships with our largest XSIAM Customers to drive continued platform satisfaction and adoption Delivery of targeted CXO-level Threat and Risk Management Briefings by leveraging U42 research and Xpanse ASM Mappings Developing and maintaining an executive-level point of view on Cybersecurity trends with a deep understanding of security operations and the ability to successfully position a Palo Alto Networks approach Your Experience Extensive knowledge of security operations, SIEM, attack surface management, network and endpoint security architectures, history, and trends Experience with SIEM, Log Management, XDR/EDR, and security investigation tools commonly used by large customers to run their security programs Demonstrablesenior level experience in an IT vendorpre-sales or post-salesrole. We will also consider applicants that have SIEM deployment expertise in an end user environment. Demonstrable experience in establishing credibility and strategic messaging with large enterprise customers Knowledge of ancillary security areas such as identity management, public and private cloud architectures Self-motivated attitude to do whatever is necessary to close deals Expect to travel a minimum of 50%+ of the weeks in the fiscal year. This is a global role and will require travel both in theater and internationally. Travel will include customer and Palo Alto Networks location onsite meetings Strong communication (written and verbal) and presentation skills, both internally and externally Robust problem finding and solving skills, ability to analyze complex multivariate problems, and systematic approach to gain quick resolution, even under duress Super organizational skills Preferences Experience working with channel partners and understanding a channel-centric go-to-market approach Experience working with companies in the enterprise security space End customer background to validate your perspective with customers The Team Our GTM team members work hand in hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security. As part of our GTM team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won't find someone at Palo Alto Networks who isn't committed to your success - everyone pitches in to assist when it comes to solutions selling, learning, and development. As a member of our Sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyber threats. Our Commitment We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship?: No. Please note that we will not sponsor applicants for work visas for this position.
Apr 27, 2024
Full time
Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Our Approach to Work We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your well-being support to your growth and development, and beyond! Your Career As a Principal Solutions Architect at Palo Alto Networks, you are responsible for improving the productivity of our sales teams through the creation and delivery of business-relevant security conversations to our key prospects and customers. As a thought leader, you will address CyberSecurity related issues by leveraging the full Palo Alto Networks portfolio in a way that creates differentiated business value. As a trusted advisor, you will provide valuable insights and education on effective risk reduction, compliance, governance, and cost reduction through a prevention-first security approach based on the Palo Alto Networks security platform. The Principal Solutions Architect's value is measured in their ability to increase sales productivity by: Compelling communication to gain the trust and buy-in from Vice President and CXO contacts at our largest customers and prospects Setting and driving an agenda with the customer or prospect, both directly and with sales teams, and within the market through various engagements, including client workshops and architectural assessments and designs Developing and maintaining a deep understanding of competing solutions and architectures and being able to position a Palo Alto Networks approach successfully Uncovering new technology applications and use cases and aiding in creating presentations, documents, and deliverables that will illustrate value to prospects and customers and the Palo Alto Networks sales teams Uncovering and documenting technological/business value gaps between the Palo Alto Networks Cortex platform and competitive offerings and communicating these to the broader Palo Alto Networks Sales organization Becoming a valued resource to Product Management to discover and understand current shortcomings and competitive insights in our product suite and requirements for future strategic market segments Playing a role on the EBC team in creating customer messaging that ties the Cortex Portfolio together with the entire Palo Alto Networks Portfolio The role will require close coordination with the Senior Leadership, Sales, Palo Alto Networks' CISO and Theater CISO's, Sales Engineering leadership, Product Management, Marketing, Channel Partners, and the Consulting Engineering team. This is a senior technical customer-facing role, and the value produced must be evident and recurrent. Customers and Sales Teams will ask for you by name. Your Impact In this director-level role, you will lead and direct cross-functional teams within Palo Alto Networks to ensure the highest quality of product and service delivery focused on customer business outcomes As a thought leader, you will address customers and prospects security operations challenges and work with them to develop a successful strategy for their organization to implement Palo Alto Networks Cortex technologies in a way that creates differentiated business value Engage and establish an advisory relationship with key Manager, Director, VP, and CXO contacts at strategic customers to transform their security strategy Engage directly with senior technical and business leaders at key prospects and customers as a security expert to penetrate whitespace accounts and expand Cortex install base through the Identification, qualification, and closure of opportunities Work with the sales teams on strategic opportunities for the development and delivery of differentiated proposals which clearly demonstrate the business and technical value of Cortex Provide summarized and business-relevant feedback into content, Product Management, Product Marketing, Competitive Marketing, and Field Marketing based on customer engagements to improve Palo Alto Networks effectiveness in communicating its value proposition to prospects and clients Engage in continuous self-improvement and learning to maintain technical leadership of relevant technologies (security, data center, public cloud, networking, endpoint, etc.) As a trusted advisor, you will provide valuable insights and education on effective risk reduction, compliance, governance, and cost reduction through a prevention-first security approach based on the Palo Alto Networks security platform Becoming a valued resource to Product Management to discover and understand current shortcomings and competitive insights in our product suite and requirements for future strategic market segments Develop and maintain ongoing executive-level relationships with our largest XSIAM Customers to drive continued platform satisfaction and adoption Delivery of targeted CXO-level Threat and Risk Management Briefings by leveraging U42 research and Xpanse ASM Mappings Developing and maintaining an executive-level point of view on Cybersecurity trends with a deep understanding of security operations and the ability to successfully position a Palo Alto Networks approach Your Experience Extensive knowledge of security operations, SIEM, attack surface management, network and endpoint security architectures, history, and trends Experience with SIEM, Log Management, XDR/EDR, and security investigation tools commonly used by large customers to run their security programs Demonstrablesenior level experience in an IT vendorpre-sales or post-salesrole. We will also consider applicants that have SIEM deployment expertise in an end user environment. Demonstrable experience in establishing credibility and strategic messaging with large enterprise customers Knowledge of ancillary security areas such as identity management, public and private cloud architectures Self-motivated attitude to do whatever is necessary to close deals Expect to travel a minimum of 50%+ of the weeks in the fiscal year. This is a global role and will require travel both in theater and internationally. Travel will include customer and Palo Alto Networks location onsite meetings Strong communication (written and verbal) and presentation skills, both internally and externally Robust problem finding and solving skills, ability to analyze complex multivariate problems, and systematic approach to gain quick resolution, even under duress Super organizational skills Preferences Experience working with channel partners and understanding a channel-centric go-to-market approach Experience working with companies in the enterprise security space End customer background to validate your perspective with customers The Team Our GTM team members work hand in hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security. As part of our GTM team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won't find someone at Palo Alto Networks who isn't committed to your success - everyone pitches in to assist when it comes to solutions selling, learning, and development. As a member of our Sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyber threats. Our Commitment We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship?: No. Please note that we will not sponsor applicants for work visas for this position.
Are you ready to join an award-winning team crafting digital experiences for the likes of HMV, YO!, Optibac & De Beers. This is an exciting opportunity to join Ridgeway Digital - a leading digital agency in an exciting hybrid role. If you have relevant experience within a Senior C# ASP .Net Developer role, we'd love to hear from you! Role info: Senior C# ASP .Net DeveloperWitney, Oxfordshire Based / Hybrid Working 2-3 days from home£55,000 - £68,000 Depending on ExperiencePlus Great Benefits & Perks Product / Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web ApplicationsClients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Dev background - solid experience with ASP.NET MVC / C development vs software dev experienceDigital agency experiencePlatform experience at the right level (e.g. Kentico, Sitecore, Umbraco, Optimizely) About us: We are Ridgeway. Founded in 2010, we are extremely proud to be recognised as an award-winning, leading and accredited UK Microsoft Gold Partner, Kentico Xperience Gold Partner with Quality Expert status, and Kontent Premium Partner. Our main studio is based in Witney, Oxfordshire, and our team of experts continue to this day to practise our founding partners focus and ethos. Whether it be a mid-tier web or enterprise level eCommerce solution, we curate purposeful and performant digital online experiences that deliver commercial impact. We work together and learn from each other to craft award-winning digital projects for our clients that ultimately make their customers happy. We adopt a robust collaborative approach with all our clients to capture and explore ideas, unearth key goals, and provide honest direction. Cultural fit is incredibly important to us as when we're aligned everything in the world feels just that little bit better, so we're building a new delivery team around our trusted values: Integrity - we do the right thingCollaborative - we work togetherConfident - we demonstrate our expertiseAttentive - we pay attention to detail and are supportiveInquisitive - we do not make assumptions The .Net Web App Developer Opportunity: As Senior C# ASP .Net Developer, you will form a strong partnership with a Project Manager. In this role, you will split your time between technical leadership and oversight, technical pre-sales support and small development tasks. We continuously find new and innovative ways to tackle problems using a variety of technologies including Microsoft Azure, DevOps, .NET Core, headless CMS and React, come join us on our journey. Key Responsibilities: + Partner with a Project Manager to lead and mentor a team of developers within a Project Team+ Interpret project requirements and providing technically robust solutions in-line with our project delivery approach+ Function as a cross-project consultant, providing advice and making autonomous decisions regarding technical approach+ Be an active participant in client workshops, specification writing, detailed effort estimation and collaboration with key teams to define the solution architecture+ Input into the assessment and application of new and existing technology used to ensure we continue to optimise use of the right tools+ Technical pre-sales and consultancy About you: Essential: + Previous experience in a Solution / Technical Architect or Senior Developer role for at least four years+ Extensive commercial experience of developing mobile first ASP.Net CMS and ecommerce websites+ Experience of integrating back-end APIs with JavaScript-based application frameworks, e.g. Next.js,+ Demonstrable experience of technically scoping, architecting, and leading projects+ Previously defined and written detailed functional and technical specifications for medium and large-scale solutions (£200k+)+ Familiarity with the Kentico DXP platform, Kontent.ai, and/or alternative enterprise CMS and headless platforms+ Experience providing detailed task breakdowns and accurate estimation for the technical areas of website delivery+ Organised, self-motivated and ambitious with great leadership skills+ Excellent communication, consulting and client-facing skills+ Demonstrable experience of using version control systems Desirable: + Experience scoping and integrating with 3rd party platforms using RESTful API patterns, e.g. ERP, CRM, PIMs, fulfilment etc+ Experience with .NET coding patterns and practises+ Experience with, hosting environment aspects such as IIS, Azure App Services, security, caching, and CDN's+ Experience with building automated continuous integration and deployment pipelines with Azure DevOps+ Commercial experience of developing mobile first React-based CMS and/or ecommerce websites ideally using a framework such as Next.js What's on Offer: + 25-30 days leave+ Private medical+ Contributory pension+ EV leasing+ Hybrid working with at least 2 days in the office+ And more ! Your Experience / Background / Previous Roles May Include:Solutions Engineer, Enterprise Architect, Solutions Consultant, Technical Architect, Enterprise Solutions Architect, Data Architect, Application Architect, eCom Platform Solutions, CMS Architect, Digital Consulting, ASP.Net Senior Developer, Web Applications Developer, Kentico, Sitecore, Umbraco, Optimizely. Sound like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner Recruitment Revolution on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Noti
Apr 27, 2024
Full time
Are you ready to join an award-winning team crafting digital experiences for the likes of HMV, YO!, Optibac & De Beers. This is an exciting opportunity to join Ridgeway Digital - a leading digital agency in an exciting hybrid role. If you have relevant experience within a Senior C# ASP .Net Developer role, we'd love to hear from you! Role info: Senior C# ASP .Net DeveloperWitney, Oxfordshire Based / Hybrid Working 2-3 days from home£55,000 - £68,000 Depending on ExperiencePlus Great Benefits & Perks Product / Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web ApplicationsClients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Dev background - solid experience with ASP.NET MVC / C development vs software dev experienceDigital agency experiencePlatform experience at the right level (e.g. Kentico, Sitecore, Umbraco, Optimizely) About us: We are Ridgeway. Founded in 2010, we are extremely proud to be recognised as an award-winning, leading and accredited UK Microsoft Gold Partner, Kentico Xperience Gold Partner with Quality Expert status, and Kontent Premium Partner. Our main studio is based in Witney, Oxfordshire, and our team of experts continue to this day to practise our founding partners focus and ethos. Whether it be a mid-tier web or enterprise level eCommerce solution, we curate purposeful and performant digital online experiences that deliver commercial impact. We work together and learn from each other to craft award-winning digital projects for our clients that ultimately make their customers happy. We adopt a robust collaborative approach with all our clients to capture and explore ideas, unearth key goals, and provide honest direction. Cultural fit is incredibly important to us as when we're aligned everything in the world feels just that little bit better, so we're building a new delivery team around our trusted values: Integrity - we do the right thingCollaborative - we work togetherConfident - we demonstrate our expertiseAttentive - we pay attention to detail and are supportiveInquisitive - we do not make assumptions The .Net Web App Developer Opportunity: As Senior C# ASP .Net Developer, you will form a strong partnership with a Project Manager. In this role, you will split your time between technical leadership and oversight, technical pre-sales support and small development tasks. We continuously find new and innovative ways to tackle problems using a variety of technologies including Microsoft Azure, DevOps, .NET Core, headless CMS and React, come join us on our journey. Key Responsibilities: + Partner with a Project Manager to lead and mentor a team of developers within a Project Team+ Interpret project requirements and providing technically robust solutions in-line with our project delivery approach+ Function as a cross-project consultant, providing advice and making autonomous decisions regarding technical approach+ Be an active participant in client workshops, specification writing, detailed effort estimation and collaboration with key teams to define the solution architecture+ Input into the assessment and application of new and existing technology used to ensure we continue to optimise use of the right tools+ Technical pre-sales and consultancy About you: Essential: + Previous experience in a Solution / Technical Architect or Senior Developer role for at least four years+ Extensive commercial experience of developing mobile first ASP.Net CMS and ecommerce websites+ Experience of integrating back-end APIs with JavaScript-based application frameworks, e.g. Next.js,+ Demonstrable experience of technically scoping, architecting, and leading projects+ Previously defined and written detailed functional and technical specifications for medium and large-scale solutions (£200k+)+ Familiarity with the Kentico DXP platform, Kontent.ai, and/or alternative enterprise CMS and headless platforms+ Experience providing detailed task breakdowns and accurate estimation for the technical areas of website delivery+ Organised, self-motivated and ambitious with great leadership skills+ Excellent communication, consulting and client-facing skills+ Demonstrable experience of using version control systems Desirable: + Experience scoping and integrating with 3rd party platforms using RESTful API patterns, e.g. ERP, CRM, PIMs, fulfilment etc+ Experience with .NET coding patterns and practises+ Experience with, hosting environment aspects such as IIS, Azure App Services, security, caching, and CDN's+ Experience with building automated continuous integration and deployment pipelines with Azure DevOps+ Commercial experience of developing mobile first React-based CMS and/or ecommerce websites ideally using a framework such as Next.js What's on Offer: + 25-30 days leave+ Private medical+ Contributory pension+ EV leasing+ Hybrid working with at least 2 days in the office+ And more ! Your Experience / Background / Previous Roles May Include:Solutions Engineer, Enterprise Architect, Solutions Consultant, Technical Architect, Enterprise Solutions Architect, Data Architect, Application Architect, eCom Platform Solutions, CMS Architect, Digital Consulting, ASP.Net Senior Developer, Web Applications Developer, Kentico, Sitecore, Umbraco, Optimizely. Sound like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner Recruitment Revolution on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Noti
Senior IT Field Engineer Office based in Leeds- Supporting West Yorkshire region on a field basis Up to £40,000 base salary + company car (full UK driving license required) I'm working with a managed service provider in Leeds that are looking to expand their IT team due to a significant period of growth including onboarding of new clients and projects. For this role, you will be responsible for supporting these new clients, visiting their sites and supporting them on a 2nd and 3rd line basis. You will need to have strong networking and server experience to be considered for the role, tech stack to include: Active Directory Azure Office 365 Windows Server VMware/ Hyper V DNS / DHCP Veeam backups This is the perfect opportunity if you're looking to further expand on your skillset or get more hands on with projects such as server migrations and builds. The company believe in personal growth and development and encourage their staff to utilize the free certifications that they provide (completion of these also enables you to receive a salary increase of £1,000 per certification) as well as offering any promotional opportunities to internal staff first. If you would like to be considered, please apply now! A follow up call to discuss further details of the role will be scheduled to shortlisted candidates. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 26, 2024
Full time
Senior IT Field Engineer Office based in Leeds- Supporting West Yorkshire region on a field basis Up to £40,000 base salary + company car (full UK driving license required) I'm working with a managed service provider in Leeds that are looking to expand their IT team due to a significant period of growth including onboarding of new clients and projects. For this role, you will be responsible for supporting these new clients, visiting their sites and supporting them on a 2nd and 3rd line basis. You will need to have strong networking and server experience to be considered for the role, tech stack to include: Active Directory Azure Office 365 Windows Server VMware/ Hyper V DNS / DHCP Veeam backups This is the perfect opportunity if you're looking to further expand on your skillset or get more hands on with projects such as server migrations and builds. The company believe in personal growth and development and encourage their staff to utilize the free certifications that they provide (completion of these also enables you to receive a salary increase of £1,000 per certification) as well as offering any promotional opportunities to internal staff first. If you would like to be considered, please apply now! A follow up call to discuss further details of the role will be scheduled to shortlisted candidates. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Are you looking for an opportunity to work in a market-leading company? If the answer is 'Yes', Banham are looking for a Lock Service Administrator to join the Lock Service team. Who are we? Banham is a family-owned; family-run business that has been providing security solutions since 1926. We operate throughout the Southeast of England offering a comprehensive service on all aspects of physical and electronic security.? Most important, however, are the people who make up Banham. Our dedicated employees live and breathe collaboration; they inspire and learn from each other while upholding our five core values: Family, Pride, Trust, Leadership, and Making a Difference . Employees who began their Banham careers as trainees now head up our key departments, and we are proud to foster a working environment that encourages staff to stay with us for many years. What can you bring to Banham? IT literate with good knowledge of Microsoft Excel Word and Outlook. Great written and verbal communication skills. Experience delivering fantastic customer service within an operational environment. Good geographical knowledge of the Southeast, Inner and Greater London. Ability to understand develop and apply coaching methods within the role. Good diary management skills Ability to work as part of the team Be proactive and flexible Can prioritise and plan work under pressure to meet deadlines Strong organisational skills Courteous and professional Being confident, thorough and collaborative Ability to work as part of a team as well as being productive by yourself Main duties & key responsibilities: Respond to emails, phone calls, queries and post from customers, engineers, and colleagues Book and rebook customers appointments Check and order items for the engineering team as necessary? General administration duties? Departmental reports Diary management for engineers Apply geographical/postcode knowledge to book calls in efficiently? Enter customer and account data in the correct format into the company's computer systems following the company's data program techniques and procedures.? Verify customer and account data by reviewing, correcting, updating data from both systems when account information is incomplete, inaccurate or missing.? Secure customer information by destroying credit/debit card information once the card has been used to take payment.? In line with the Company Handbook, maintaining operations by following company policies and procedures; reporting needed changes to your nominated manager or the appropriate department.? Maintain customer confidence and protecting operations by keeping information confidential.? Contribute to team effort by accomplishing related results as needed? Index and file of office records? Photocopy, scan and bind as required? Maintain good customer relations? Provide the correct advice and procedures to any customer's inquiring about Key Registration Assist customers with order queries Process trade orders through the system? Liaise with other departments to fulfil customer queries and to book installation dates.? Process key fob requests and queries through post, email and over the phone.? Assist with queries on locks, gates & grilles and be able to liaise with other departments when necessary.? Provide overflow support to other departments by picking up calls and providing administrative assistance. What will you get in return? You will be entitled to a highly competitive salary and a great range of benefits including: An employee assistance program (EAP). EAP gives our employees access to a 24/7 free, confidential advice service for help with personal and professional problems, which could be affecting your home life or work life, health, and general well-being. This benefit also extends to your family (available from the first day of employment) Hybrid working for non-field associated roles (3 days working from the office, 2 days working from home) Personal Accident Insurance Scheme - Accidents at work and outside of work are both covered, including personal attacks and sport-related injuries Subsidised Private Medical Cover after 12 months of service Auto-enrolment into our pension scheme Annual season ticket loan & Banham interest-free loan Cycle to work & Tech scheme Training and development opportunities (including day releases for studies) Company equipment tailored to your role (laptop, mobile, additional screens, company van) Up to 50% off Banham products Quarterly Social Events including Summer Party and an Annual Christmas Event Employee recognition rewards and moments of magic prizes Recruitment referral bonus scheme earning up to £500 per successful referral (T&Cs apply) Enhanced Sick Pay for absence related to COVID-19 Charity events throughout the year - Banham is proud to be working with The Royal Marsden Cancer Charity and sponsoring The Banham Marsden March since 2010 over £13 million has been raised to make a difference for patients across the UK and the world for The Royal Marsden. If you share our values and have the drive and enthusiasm to help us fulfill our vision, of significant growth, we would love to hear from you. Please click APPLY now to register your interest. Banham is an equal opportunities employer providing employment to its team members and applicants without regard for their sex, gender, race, national origin, religion, age, sexual orientation, disability, or any other category protected by law. We welcome diversity and provide equal opportunities to applicants, based on experience, talent, and qualification for the job.
Apr 26, 2024
Full time
Are you looking for an opportunity to work in a market-leading company? If the answer is 'Yes', Banham are looking for a Lock Service Administrator to join the Lock Service team. Who are we? Banham is a family-owned; family-run business that has been providing security solutions since 1926. We operate throughout the Southeast of England offering a comprehensive service on all aspects of physical and electronic security.? Most important, however, are the people who make up Banham. Our dedicated employees live and breathe collaboration; they inspire and learn from each other while upholding our five core values: Family, Pride, Trust, Leadership, and Making a Difference . Employees who began their Banham careers as trainees now head up our key departments, and we are proud to foster a working environment that encourages staff to stay with us for many years. What can you bring to Banham? IT literate with good knowledge of Microsoft Excel Word and Outlook. Great written and verbal communication skills. Experience delivering fantastic customer service within an operational environment. Good geographical knowledge of the Southeast, Inner and Greater London. Ability to understand develop and apply coaching methods within the role. Good diary management skills Ability to work as part of the team Be proactive and flexible Can prioritise and plan work under pressure to meet deadlines Strong organisational skills Courteous and professional Being confident, thorough and collaborative Ability to work as part of a team as well as being productive by yourself Main duties & key responsibilities: Respond to emails, phone calls, queries and post from customers, engineers, and colleagues Book and rebook customers appointments Check and order items for the engineering team as necessary? General administration duties? Departmental reports Diary management for engineers Apply geographical/postcode knowledge to book calls in efficiently? Enter customer and account data in the correct format into the company's computer systems following the company's data program techniques and procedures.? Verify customer and account data by reviewing, correcting, updating data from both systems when account information is incomplete, inaccurate or missing.? Secure customer information by destroying credit/debit card information once the card has been used to take payment.? In line with the Company Handbook, maintaining operations by following company policies and procedures; reporting needed changes to your nominated manager or the appropriate department.? Maintain customer confidence and protecting operations by keeping information confidential.? Contribute to team effort by accomplishing related results as needed? Index and file of office records? Photocopy, scan and bind as required? Maintain good customer relations? Provide the correct advice and procedures to any customer's inquiring about Key Registration Assist customers with order queries Process trade orders through the system? Liaise with other departments to fulfil customer queries and to book installation dates.? Process key fob requests and queries through post, email and over the phone.? Assist with queries on locks, gates & grilles and be able to liaise with other departments when necessary.? Provide overflow support to other departments by picking up calls and providing administrative assistance. What will you get in return? You will be entitled to a highly competitive salary and a great range of benefits including: An employee assistance program (EAP). EAP gives our employees access to a 24/7 free, confidential advice service for help with personal and professional problems, which could be affecting your home life or work life, health, and general well-being. This benefit also extends to your family (available from the first day of employment) Hybrid working for non-field associated roles (3 days working from the office, 2 days working from home) Personal Accident Insurance Scheme - Accidents at work and outside of work are both covered, including personal attacks and sport-related injuries Subsidised Private Medical Cover after 12 months of service Auto-enrolment into our pension scheme Annual season ticket loan & Banham interest-free loan Cycle to work & Tech scheme Training and development opportunities (including day releases for studies) Company equipment tailored to your role (laptop, mobile, additional screens, company van) Up to 50% off Banham products Quarterly Social Events including Summer Party and an Annual Christmas Event Employee recognition rewards and moments of magic prizes Recruitment referral bonus scheme earning up to £500 per successful referral (T&Cs apply) Enhanced Sick Pay for absence related to COVID-19 Charity events throughout the year - Banham is proud to be working with The Royal Marsden Cancer Charity and sponsoring The Banham Marsden March since 2010 over £13 million has been raised to make a difference for patients across the UK and the world for The Royal Marsden. If you share our values and have the drive and enthusiasm to help us fulfill our vision, of significant growth, we would love to hear from you. Please click APPLY now to register your interest. Banham is an equal opportunities employer providing employment to its team members and applicants without regard for their sex, gender, race, national origin, religion, age, sexual orientation, disability, or any other category protected by law. We welcome diversity and provide equal opportunities to applicants, based on experience, talent, and qualification for the job.
As an IT Support Engineer, you will be the frontline hero, troubleshooting and resolving technical issues to keep the companies business operations running smoothly. You will provide both 1st and 2nd line support, offering solutions to a wide range of software and hardware problems. Your role will be pivotal in maintaining high levels of satisfaction and productivity by ensuring their technology systems function flawlessly. Key Responsibilities: Provide first and second-line support for issues related to Microsoft Windows 10/11, Office 365, and various hardware devices. Diagnose and troubleshoot issues involving file permissions, Active Directory configurations, and hardware functionalities. Implement solutions for network diagnostics, including TCP/IP configurations, mobile networking, and network printing. Assist in managing user accounts and permissions using Active Directory and ensure secure operations through network security best practices. Engage with modern IT tools and systems such as Intune, Entra, and Exchange, to enhance user experience and operational efficiency. Develop and maintain a basic understanding of VoIP services and basic PowerShell scripting to streamline processes and automate tasks. Deliver exceptional customer service, ensuring all tech support actions are resolved in a timely and professional manner. Requirements: Proven experience in IT support roles with a strong understanding of Microsoft environments, including Windows 10/11 and Office 365. Familiarity with hardware diagnostics and troubleshooting laptops and other computing devices. Experience with network diagnostics, network security measures, and troubleshooting techniques. Basic knowledge of ITIL/Agile methodologies, Android tablet support, and PowerShell scripting is highly advantageous. Excellent problem-solving skills, with an ability to think quickly and under pressure. Strong communication skills and a dedication to providing outstanding customer service. Whats on offer: Basic salary up to £25k 10% annual bonus Extra allowance for shift work (weekends)
Apr 26, 2024
Full time
As an IT Support Engineer, you will be the frontline hero, troubleshooting and resolving technical issues to keep the companies business operations running smoothly. You will provide both 1st and 2nd line support, offering solutions to a wide range of software and hardware problems. Your role will be pivotal in maintaining high levels of satisfaction and productivity by ensuring their technology systems function flawlessly. Key Responsibilities: Provide first and second-line support for issues related to Microsoft Windows 10/11, Office 365, and various hardware devices. Diagnose and troubleshoot issues involving file permissions, Active Directory configurations, and hardware functionalities. Implement solutions for network diagnostics, including TCP/IP configurations, mobile networking, and network printing. Assist in managing user accounts and permissions using Active Directory and ensure secure operations through network security best practices. Engage with modern IT tools and systems such as Intune, Entra, and Exchange, to enhance user experience and operational efficiency. Develop and maintain a basic understanding of VoIP services and basic PowerShell scripting to streamline processes and automate tasks. Deliver exceptional customer service, ensuring all tech support actions are resolved in a timely and professional manner. Requirements: Proven experience in IT support roles with a strong understanding of Microsoft environments, including Windows 10/11 and Office 365. Familiarity with hardware diagnostics and troubleshooting laptops and other computing devices. Experience with network diagnostics, network security measures, and troubleshooting techniques. Basic knowledge of ITIL/Agile methodologies, Android tablet support, and PowerShell scripting is highly advantageous. Excellent problem-solving skills, with an ability to think quickly and under pressure. Strong communication skills and a dedication to providing outstanding customer service. Whats on offer: Basic salary up to £25k 10% annual bonus Extra allowance for shift work (weekends)
IT Service and Infrastructure Engineer The Role: IT Service & Infrastructure Engineer As an IT Service & Infrastructure Engineer, you will play a pivotal role in ensuring the smooth operation of our IT services and infrastructure. You will be responsible for providing first and second line support, managing service requests, incidents, and problems, and contributing to the overall performance and cost-effectiveness of our technology solutions. This role will involve collaborating closely with end-users, internal teams, and external suppliers to deliver high-quality IT support and infrastructure management. This position may involve occasional weekend work, approximately one Saturday in every three, which is compensated as overtime. Additionally, candidates must possess a full clean driver's license and have access to reliable transportation to be considered for this role. Responsibilities: Service Management: Manage service requests, incidents, and problems from start to finish, including logging, prioritizing, responding promptly, providing updates, and achieving resolution. Provide assistance for essential bespoke internal applications. Ensure strict adherence to Service Level Agreements (SLAs) and handle breaches following escalation procedures. Act as the primary point of contact between internal end-users and external suppliers, fostering strong working relationships. Undertake small to medium-sized IT projects as directed. Assist in the development of Service Desk Processes, policies, and documentation. Focus on continual service improvement. Infrastructure & End User Computing: Manage end-user computing (EUC) service requests, incidents, and problems, including logging, prioritizing, responding promptly, providing updates, and achieving resolution. Execute the SML equipment process and ensure efficient logistics management. Collaborate with relevant IT teams to resolve complex EUC issues. Proactively identify and address trends and issues related to end-user computing. Maintain, support, and configure the EUC environment. Assist in the development of EUC-related processes, policies, and documentation. Oversee migration, relocation, and integration activities to a high standard. Manage the end-to-end process of IT equipment preparation, shipping, receiving, and compliance. Implement robust and efficient demand and stock control processes. Conduct daily system checks to confirm proper operation. Maintain, support, and configure IT hardware and software desktop environments. Administer backend systems using MySQL to resolve incidents and facilitate service requests. Experience and Expertise: • Completed GCSEs in Mathematics and English (or equivalent qualifications).• Proficient in ITIL processes and well-versed in industry standards and best practices.• Demonstrated expertise gained through working in a fast-paced IT support environment.• Extensive knowledge of computer hardware systems.• Familiarity with various operating systems and Office Software.• Hands-on experience with SQL, particularly MySQL 4 and 5.• Proficiency in providing technical support and adept at problem-solving.• Effective management of IT incidents.• Swift fulfilment of IT service requests.• Competency across Microsoft, Android, and iOS systems and technologies.• Collaborative team player with the ability to work within a matrixed team.• Proactive problem solver and independent thinker.• Skilled at prioritizing and managing a demanding and dynamic workload.• Exceptional communication and stakeholder management capabilities.• Meticulous attention to detail.• Proficiency in lateral thinking for creative problem-solving.• Possesses some commercial acumen.• Proactive learner with an adaptable approach to evolving technologies.• Willingness and flexibility to travel as required. If you are enthusiastic about IT service and infrastructure, have the required qualifications and experience, and thrive in a dynamic environment, we encourage you to apply for this exciting opportunity. Join our team and play a key role in ensuring the efficiency and reliability of our IT solutions. REF-
Apr 26, 2024
Full time
IT Service and Infrastructure Engineer The Role: IT Service & Infrastructure Engineer As an IT Service & Infrastructure Engineer, you will play a pivotal role in ensuring the smooth operation of our IT services and infrastructure. You will be responsible for providing first and second line support, managing service requests, incidents, and problems, and contributing to the overall performance and cost-effectiveness of our technology solutions. This role will involve collaborating closely with end-users, internal teams, and external suppliers to deliver high-quality IT support and infrastructure management. This position may involve occasional weekend work, approximately one Saturday in every three, which is compensated as overtime. Additionally, candidates must possess a full clean driver's license and have access to reliable transportation to be considered for this role. Responsibilities: Service Management: Manage service requests, incidents, and problems from start to finish, including logging, prioritizing, responding promptly, providing updates, and achieving resolution. Provide assistance for essential bespoke internal applications. Ensure strict adherence to Service Level Agreements (SLAs) and handle breaches following escalation procedures. Act as the primary point of contact between internal end-users and external suppliers, fostering strong working relationships. Undertake small to medium-sized IT projects as directed. Assist in the development of Service Desk Processes, policies, and documentation. Focus on continual service improvement. Infrastructure & End User Computing: Manage end-user computing (EUC) service requests, incidents, and problems, including logging, prioritizing, responding promptly, providing updates, and achieving resolution. Execute the SML equipment process and ensure efficient logistics management. Collaborate with relevant IT teams to resolve complex EUC issues. Proactively identify and address trends and issues related to end-user computing. Maintain, support, and configure the EUC environment. Assist in the development of EUC-related processes, policies, and documentation. Oversee migration, relocation, and integration activities to a high standard. Manage the end-to-end process of IT equipment preparation, shipping, receiving, and compliance. Implement robust and efficient demand and stock control processes. Conduct daily system checks to confirm proper operation. Maintain, support, and configure IT hardware and software desktop environments. Administer backend systems using MySQL to resolve incidents and facilitate service requests. Experience and Expertise: • Completed GCSEs in Mathematics and English (or equivalent qualifications).• Proficient in ITIL processes and well-versed in industry standards and best practices.• Demonstrated expertise gained through working in a fast-paced IT support environment.• Extensive knowledge of computer hardware systems.• Familiarity with various operating systems and Office Software.• Hands-on experience with SQL, particularly MySQL 4 and 5.• Proficiency in providing technical support and adept at problem-solving.• Effective management of IT incidents.• Swift fulfilment of IT service requests.• Competency across Microsoft, Android, and iOS systems and technologies.• Collaborative team player with the ability to work within a matrixed team.• Proactive problem solver and independent thinker.• Skilled at prioritizing and managing a demanding and dynamic workload.• Exceptional communication and stakeholder management capabilities.• Meticulous attention to detail.• Proficiency in lateral thinking for creative problem-solving.• Possesses some commercial acumen.• Proactive learner with an adaptable approach to evolving technologies.• Willingness and flexibility to travel as required. If you are enthusiastic about IT service and infrastructure, have the required qualifications and experience, and thrive in a dynamic environment, we encourage you to apply for this exciting opportunity. Join our team and play a key role in ensuring the efficiency and reliability of our IT solutions. REF-
A Health Charity near Lincoln are seeking an Infrastructure Team Manager to work as part of the busy IT Department. You will be an experienced team manager looking after the support and infrastructure team and will require technical skills in ITIL, ISO27001, Cyber Security, MS O365 including Power BI and the Power Apps Suite, Azure, VMWare, Networking and cloud computing. You will be responsible for the day to day management of a small team with an emphasis on delivering a first class customer service. Main Duties: Provide expert 3rd tier IT support to ensure the architectural integrity and functionality of the core server infrastructure to deliver Trust ICT services. Maintain a high degree of specialist technical knowledge in current Microsoft Server based technologies. To design, configure and deploy new and existing Server assets. Ensuring the Server environment and Operating Systems are fully maintained and secured. To ensure the day to day maintenance of the Trust IT services to deliver a highly available, robust, secure environment which meets the business continuity and KPI requirements of the Trust. Integrate, support and maintain core infrastructure components including Active Directory functionality such as DHCP, DNS to ensure a highly resilient Server environment. Assisting in the development of automated support and monitoring tools to facilitate the Confidentiality, Integrity and Availability of core systems. Line manager for the Infrastructure and Service Desk Engineers, responsible for the orchestration of the team and their activities. To lead and manage future and ongoing IM&T development projects in support of the Trust IM&T strategy and objectives. Qualifications and Experience: Applications are welcome from candidates with a solid understanding of: Active Directory/Azure AD, MS Server (Apply online only), MS-SQL, Virtualisation VMware, Access Control (Paxton net2), Desktop Image Creation, Group Policy, VOIP telephony (3CX preferable), SCCM, WSUS, Encryption, MDM, WIFI, Networking VPN (Cisco preferable), Cyber Security. You will also need to have experience of maintaining standard operating procedures. Experience leading or mentoring other technical staff Use of independent transport for travel to Trust sites and to attend meetings, etc.
Apr 26, 2024
Full time
A Health Charity near Lincoln are seeking an Infrastructure Team Manager to work as part of the busy IT Department. You will be an experienced team manager looking after the support and infrastructure team and will require technical skills in ITIL, ISO27001, Cyber Security, MS O365 including Power BI and the Power Apps Suite, Azure, VMWare, Networking and cloud computing. You will be responsible for the day to day management of a small team with an emphasis on delivering a first class customer service. Main Duties: Provide expert 3rd tier IT support to ensure the architectural integrity and functionality of the core server infrastructure to deliver Trust ICT services. Maintain a high degree of specialist technical knowledge in current Microsoft Server based technologies. To design, configure and deploy new and existing Server assets. Ensuring the Server environment and Operating Systems are fully maintained and secured. To ensure the day to day maintenance of the Trust IT services to deliver a highly available, robust, secure environment which meets the business continuity and KPI requirements of the Trust. Integrate, support and maintain core infrastructure components including Active Directory functionality such as DHCP, DNS to ensure a highly resilient Server environment. Assisting in the development of automated support and monitoring tools to facilitate the Confidentiality, Integrity and Availability of core systems. Line manager for the Infrastructure and Service Desk Engineers, responsible for the orchestration of the team and their activities. To lead and manage future and ongoing IM&T development projects in support of the Trust IM&T strategy and objectives. Qualifications and Experience: Applications are welcome from candidates with a solid understanding of: Active Directory/Azure AD, MS Server (Apply online only), MS-SQL, Virtualisation VMware, Access Control (Paxton net2), Desktop Image Creation, Group Policy, VOIP telephony (3CX preferable), SCCM, WSUS, Encryption, MDM, WIFI, Networking VPN (Cisco preferable), Cyber Security. You will also need to have experience of maintaining standard operating procedures. Experience leading or mentoring other technical staff Use of independent transport for travel to Trust sites and to attend meetings, etc.