Part-Time Infrastructure & Cyber Security Consultant 2/3 Days Per Week 3 Month Contract 600 - 850 per day Remote AWS Migration Project Creideas are currently partnered with a Cyber Security client who require a part-time Infrastructure & Security Consultant on an initial 3 month basis, with potential to extend or convert to permanent. This is a crucial hire as you help guide their client through a migration from traditional data centres to AWS, whilst also collaborating with the CISO, sharing suggestions based on your observations, assisting the Infrastructure & Security Engineers where needed, building relationships, and ultimately helping with their strategic vision. This is a part-time role, likely for 2 or 3 days per week for an initial 3 month period. The role is mostly remote, with very occasional catch ups with the team face to face. Infrastructure & Cyber Security Consultant Responsibilities Lead their migration from data centres to AWS Combine your skills as an Infrastructure & Security Team Lead and AWS migration Project Lead as they transition from traditional data centres to AWS for their co-located Infrastructure stack (virtualised + physical equipment) Support a small team of Engineers, working as an escalation point and guide throughout Work closely with the CISO, understanding their position, sharing observations, performing security review, and assisting with the overall strategy Provide skills across SIEM, EDR, and Vulnerability Management tools. Vendor agnostic but SentinelOne and/or Microsoft Security experience would be advantageous Infrastructure & Cyber Security Consultant Skills Previous experience leading a DC to AWS migration Capable of leading teams and providing mentorship Experience working in an Advisory capacity SentinelOne experience (advantageous, not essential) Microsoft Security experience (advantageous, not essential) Sonar experience (advantageous, not essential)
28/08/2026
Full time
Part-Time Infrastructure & Cyber Security Consultant 2/3 Days Per Week 3 Month Contract 600 - 850 per day Remote AWS Migration Project Creideas are currently partnered with a Cyber Security client who require a part-time Infrastructure & Security Consultant on an initial 3 month basis, with potential to extend or convert to permanent. This is a crucial hire as you help guide their client through a migration from traditional data centres to AWS, whilst also collaborating with the CISO, sharing suggestions based on your observations, assisting the Infrastructure & Security Engineers where needed, building relationships, and ultimately helping with their strategic vision. This is a part-time role, likely for 2 or 3 days per week for an initial 3 month period. The role is mostly remote, with very occasional catch ups with the team face to face. Infrastructure & Cyber Security Consultant Responsibilities Lead their migration from data centres to AWS Combine your skills as an Infrastructure & Security Team Lead and AWS migration Project Lead as they transition from traditional data centres to AWS for their co-located Infrastructure stack (virtualised + physical equipment) Support a small team of Engineers, working as an escalation point and guide throughout Work closely with the CISO, understanding their position, sharing observations, performing security review, and assisting with the overall strategy Provide skills across SIEM, EDR, and Vulnerability Management tools. Vendor agnostic but SentinelOne and/or Microsoft Security experience would be advantageous Infrastructure & Cyber Security Consultant Skills Previous experience leading a DC to AWS migration Capable of leading teams and providing mentorship Experience working in an Advisory capacity SentinelOne experience (advantageous, not essential) Microsoft Security experience (advantageous, not essential) Sonar experience (advantageous, not essential)
About the RoleAs a Senior Cloud Security Analyst, you'll play a key role in protecting cloud infrastructure and services through proactive monitoring, threat detection and incident response. Working within a collaborative Security Operations function, you'll analyse security events, investigate emerging threats and help strengthen the organisation's overall cyber resilience.This role offers the opportunity to work across modern cloud platforms, partnering with infrastructure, engineering and application teams to improve security controls, enhance detection capabilities and support secure cloud operations.Key ResponsibilitiesMonitor and investigate security events across Azure, AWS and hybrid cloud environments using SIEM, CSPM and native cloud security services.Perform detailed triage of alerts to identify genuine threats, eliminate false positives and determine appropriate remediation actions.Lead or support investigations into cloud-based security incidents, ensuring timely containment, recovery and accurate documentation.Analyse authentication activity, privileged access events, API usage and configuration changes to identify suspicious behaviour and potential compromise.Work alongside Security Operations, Infrastructure and DevOps teams to coordinate effective responses to security incidents.Recommend improvements to detection logic, alert quality and monitoring coverage based on operational findings and emerging threats.Develop and maintain security use cases that improve visibility across cloud workloads and services.Contribute to threat hunting activities by identifying indicators of compromise and analysing attacker techniques.Produce clear technical reports and communicate investigation findings to both technical and non-technical stakeholders.Participate in security improvement initiatives, helping implement new technologies, processes and operational controls.Keep up to date with developments in cloud security, attacker methodologies and industry best practices to strengthen organisational security.Technical SkillsExperience in several of the following areas would be advantageous:Microsoft Azure SecurityAWS Security ServicesGoogle Cloud Platform (desirable)Microsoft SentinelKusto Query Language (KQL)CloudTrail, Azure Activity Logs and cloud audit loggingCloud Security Posture Management (CSPM)CrowdStrike Falcon Cloud SecurityMicrosoft Defender SuiteKubernetes security conceptsIdentity and Access Management (IAM)Privileged Access ManagementMicrosoft Entra ID (Azure AD)MITRE ATT&CK FrameworkThreat IntelligenceIncident ResponseThreat HuntingSIEM TechnologiesSecurity MonitoringSecurity Operations (SOC)Cloud Networking FundamentalsWhat You'll BringExperience working within a Security Operations Centre or Cloud Security environment.Strong analytical and investigative skills with the ability to prioritise and manage multiple security events.Confidence interpreting security telemetry and identifying indicators of malicious activity.Excellent problem-solving skills and the ability to make informed decisions during security incidents.Strong communication skills with the ability to present technical findings clearly.A collaborative approach to working with infrastructure, engineering and operational teams.A proactive mindset focused on continuous improvement and operational excellence.Desirable QualificationsMicrosoft SC-200Microsoft AZ-500AWS Certified Security - SpecialtyCertified Kubernetes Security Specialist (CKS)CompTIA Security+CISSPGIAC certificationsRelevant cloud or cyber security certifications To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Senior Recruitment Consultant Stuart Kennedy at MCS Group on or . Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs.
26/08/2026
Full time
About the RoleAs a Senior Cloud Security Analyst, you'll play a key role in protecting cloud infrastructure and services through proactive monitoring, threat detection and incident response. Working within a collaborative Security Operations function, you'll analyse security events, investigate emerging threats and help strengthen the organisation's overall cyber resilience.This role offers the opportunity to work across modern cloud platforms, partnering with infrastructure, engineering and application teams to improve security controls, enhance detection capabilities and support secure cloud operations.Key ResponsibilitiesMonitor and investigate security events across Azure, AWS and hybrid cloud environments using SIEM, CSPM and native cloud security services.Perform detailed triage of alerts to identify genuine threats, eliminate false positives and determine appropriate remediation actions.Lead or support investigations into cloud-based security incidents, ensuring timely containment, recovery and accurate documentation.Analyse authentication activity, privileged access events, API usage and configuration changes to identify suspicious behaviour and potential compromise.Work alongside Security Operations, Infrastructure and DevOps teams to coordinate effective responses to security incidents.Recommend improvements to detection logic, alert quality and monitoring coverage based on operational findings and emerging threats.Develop and maintain security use cases that improve visibility across cloud workloads and services.Contribute to threat hunting activities by identifying indicators of compromise and analysing attacker techniques.Produce clear technical reports and communicate investigation findings to both technical and non-technical stakeholders.Participate in security improvement initiatives, helping implement new technologies, processes and operational controls.Keep up to date with developments in cloud security, attacker methodologies and industry best practices to strengthen organisational security.Technical SkillsExperience in several of the following areas would be advantageous:Microsoft Azure SecurityAWS Security ServicesGoogle Cloud Platform (desirable)Microsoft SentinelKusto Query Language (KQL)CloudTrail, Azure Activity Logs and cloud audit loggingCloud Security Posture Management (CSPM)CrowdStrike Falcon Cloud SecurityMicrosoft Defender SuiteKubernetes security conceptsIdentity and Access Management (IAM)Privileged Access ManagementMicrosoft Entra ID (Azure AD)MITRE ATT&CK FrameworkThreat IntelligenceIncident ResponseThreat HuntingSIEM TechnologiesSecurity MonitoringSecurity Operations (SOC)Cloud Networking FundamentalsWhat You'll BringExperience working within a Security Operations Centre or Cloud Security environment.Strong analytical and investigative skills with the ability to prioritise and manage multiple security events.Confidence interpreting security telemetry and identifying indicators of malicious activity.Excellent problem-solving skills and the ability to make informed decisions during security incidents.Strong communication skills with the ability to present technical findings clearly.A collaborative approach to working with infrastructure, engineering and operational teams.A proactive mindset focused on continuous improvement and operational excellence.Desirable QualificationsMicrosoft SC-200Microsoft AZ-500AWS Certified Security - SpecialtyCertified Kubernetes Security Specialist (CKS)CompTIA Security+CISSPGIAC certificationsRelevant cloud or cyber security certifications To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Senior Recruitment Consultant Stuart Kennedy at MCS Group on or . Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs.
Information Security & Assurance Officer Salary: up to 50,000 + 15% Project Uplift + Company Car/Car Allowance Location: Suffolk (onsite) REED Technology are recruiting for an Information Security & Assurance Officer to join a major UK infrastructure programme. This is a fantastic opportunity for an information security professional who enjoys balancing security governance, compliance and assurance with oversight of operational cyber security activities. You'll play a key role in maintaining the organisation's Information Security Management System (ISMS), ensuring compliance with recognised security frameworks, managing risk and assurance activities, and acting as a trusted adviser to both technical and non-technical stakeholders. This role would suit someone with experience in Information Security, GRC, Information Assurance or Cyber Security who is looking to develop their career within a highly regulated and complex environment. Key Responsibilities Own and maintain the Information Security Management System (ISMS) Ensure compliance with ISO 27001, GDPR and wider security governance requirements Develop and maintain security policies, standards and procedures Conduct security risk assessments and support internal and external audits Manage supplier and third-party security assurance activities Provide oversight of Microsoft 365 security controls, including identity and access management, MFA, endpoint protection and monitoring Work closely with SOC and security service providers to support incident management and response activities Produce security reports, dashboards and assurance documentation for senior stakeholders Deliver security awareness initiatives across the organisation Support continuous improvement of security controls, processes and governance frameworks About You We're interested in speaking with candidates who can demonstrate experience in: Information Security Governance, Risk and Compliance (GRC) Information Security Assurance and risk management ISO 27001 and Information Security Management Systems (ISMS) GDPR and data protection requirements Security audits, compliance reviews and assurance activities Supplier or third-party security assessments Security incident management and response processes Microsoft security technologies such as Defender, Sentinel, Entra ID or similar platforms Building strong relationships with stakeholders at all levels Desirable Experience Cyber Essentials or Cyber Essentials Plus NIST Cyber Security Framework Experience within infrastructure, utilities, energy, defence, engineering, financial services or other regulated sectors Professional certifications such as CISSP, CISM, ISO 27001 Lead Auditor/Implementer, Security+ or equivalent What's on Offer? 15% project uplift paid monthly Company car or car allowance Annual bonus Private medical insurance Life assurance Enhanced pension contributions 25 days annual leave plus bank holidays Additional holiday purchase scheme Professional memberships paid Ongoing training and development opportunities This is an excellent opportunity to join a high-profile programme where you'll have real ownership of information security governance and assurance, while contributing to the success of a nationally significant project. If you are interested, apply using the link provided.
21/08/2026
Full time
Information Security & Assurance Officer Salary: up to 50,000 + 15% Project Uplift + Company Car/Car Allowance Location: Suffolk (onsite) REED Technology are recruiting for an Information Security & Assurance Officer to join a major UK infrastructure programme. This is a fantastic opportunity for an information security professional who enjoys balancing security governance, compliance and assurance with oversight of operational cyber security activities. You'll play a key role in maintaining the organisation's Information Security Management System (ISMS), ensuring compliance with recognised security frameworks, managing risk and assurance activities, and acting as a trusted adviser to both technical and non-technical stakeholders. This role would suit someone with experience in Information Security, GRC, Information Assurance or Cyber Security who is looking to develop their career within a highly regulated and complex environment. Key Responsibilities Own and maintain the Information Security Management System (ISMS) Ensure compliance with ISO 27001, GDPR and wider security governance requirements Develop and maintain security policies, standards and procedures Conduct security risk assessments and support internal and external audits Manage supplier and third-party security assurance activities Provide oversight of Microsoft 365 security controls, including identity and access management, MFA, endpoint protection and monitoring Work closely with SOC and security service providers to support incident management and response activities Produce security reports, dashboards and assurance documentation for senior stakeholders Deliver security awareness initiatives across the organisation Support continuous improvement of security controls, processes and governance frameworks About You We're interested in speaking with candidates who can demonstrate experience in: Information Security Governance, Risk and Compliance (GRC) Information Security Assurance and risk management ISO 27001 and Information Security Management Systems (ISMS) GDPR and data protection requirements Security audits, compliance reviews and assurance activities Supplier or third-party security assessments Security incident management and response processes Microsoft security technologies such as Defender, Sentinel, Entra ID or similar platforms Building strong relationships with stakeholders at all levels Desirable Experience Cyber Essentials or Cyber Essentials Plus NIST Cyber Security Framework Experience within infrastructure, utilities, energy, defence, engineering, financial services or other regulated sectors Professional certifications such as CISSP, CISM, ISO 27001 Lead Auditor/Implementer, Security+ or equivalent What's on Offer? 15% project uplift paid monthly Company car or car allowance Annual bonus Private medical insurance Life assurance Enhanced pension contributions 25 days annual leave plus bank holidays Additional holiday purchase scheme Professional memberships paid Ongoing training and development opportunities This is an excellent opportunity to join a high-profile programme where you'll have real ownership of information security governance and assurance, while contributing to the success of a nationally significant project. If you are interested, apply using the link provided.
Security Engineer - Microsoft, SIEM, Sentinel, AlienVault - Hybrid - Manchester - £55,000 - £60,000 + bonus You will work with some of the best Cyber Consultants in the country within a fast paced and demanding Security Engineering team. This is an exceptional chance to join one of the fastest growing and most exciting Security Consultancy's in the UK and become a leader within the organisation, collaborating with multiple areas of the business and making you an essential cog in the Microsoft Managed Security Service offering. Key Skills & Responsibilities: Working in a SOC environment - ideally MSSP Reviewing incidents, notifying malicious activities, and working with my client's customers to investigate and solve incidents Experience with SIEM tools e.g. Sentinel Assess risks and threats for new and existing customers Monitor security alerts from security platforms Act on 2nd Line security alerts, incidents, requests, and events to ensure that threats, vulnerabilities, and breaches are managed for successful resolution Resolve customer issues, provide additional information and answer questions related to incidents and monitoring Document and manage cases to utilise information for customer reports, to provide insightful and intelligent recommendations Facilitate recovery, following the resolution of incidents Work to SLA's and KPI's Document and close resolved security incidents according to agreed procedures
05/08/2026
Full time
Security Engineer - Microsoft, SIEM, Sentinel, AlienVault - Hybrid - Manchester - £55,000 - £60,000 + bonus You will work with some of the best Cyber Consultants in the country within a fast paced and demanding Security Engineering team. This is an exceptional chance to join one of the fastest growing and most exciting Security Consultancy's in the UK and become a leader within the organisation, collaborating with multiple areas of the business and making you an essential cog in the Microsoft Managed Security Service offering. Key Skills & Responsibilities: Working in a SOC environment - ideally MSSP Reviewing incidents, notifying malicious activities, and working with my client's customers to investigate and solve incidents Experience with SIEM tools e.g. Sentinel Assess risks and threats for new and existing customers Monitor security alerts from security platforms Act on 2nd Line security alerts, incidents, requests, and events to ensure that threats, vulnerabilities, and breaches are managed for successful resolution Resolve customer issues, provide additional information and answer questions related to incidents and monitoring Document and manage cases to utilise information for customer reports, to provide insightful and intelligent recommendations Facilitate recovery, following the resolution of incidents Work to SLA's and KPI's Document and close resolved security incidents according to agreed procedures
Senior SOC Analyst UK - 3 days a week in our Manchester office (Suite B, Maple Court, M60 Office Park, Wynne Ave, Swinton, Clifton, Manchester, M27 8FF) £50-£55k (Dependent on experience) + benefits Focus Group is looking for a Senior SOC Analyst to play a key role within our Managed Security Services team. This is a dual focused position combining hands on technical expertise with day to day operational leadership, ensuring high quality delivery of managed detection and response services across a diverse customer base. You'll lead SOC operations, act as the escalation point for complex security incidents, and mentor junior analysts-driving both service excellence and team development. What you'll do Lead day to day SOC operations, ensuring effective triage, escalation, and communication workflows Act as the primary escalation point for complex security investigations and incidents Conduct advanced threat investigations across endpoints, networks, and cloud environments Perform proactive threat hunting and detection tuning to improve coverage and reduce noise Manage and mentor Tier 1-2 analysts, supporting development and technical growth Ensure ticket quality, SLA adherence, and high service standards across SOC operations Support onboarding of new customers into monitoring and detection platforms Collaborate with Cyber Security leadership to improve detection strategy and SOC maturity Analyse logs and security data to identify malicious or suspicious activity Develop and maintain playbooks, runbooks, and knowledge base content Produce clear, actionable incident reports for internal and customer stakeholders Engage directly with customers during escalations, incident reviews, and briefings Identify opportunities for automation, process improvement, and enhanced detection capabilities Stay up to date with emerging threats, attack techniques, and MITRE ATT&CK developments What you'll bring 4-6 years' experience in a SOC or MSSP environment at Tier 2-3 or Lead level Strong hands on experience with SIEM platforms (e.g. Microsoft Sentinel, Splunk, Elastic, LogPoint) Experience with EDR tools such as Microsoft Defender, SentinelOne, or Bitdefender Deep understanding of MITRE ATT&CK and modern threat detection methodologies Strong incident response, investigation, and log analysis capability across multiple data sources Ability to lead during high pressure incidents with calm, confident decision making Strong communication skills, including producing clear incident reports and updates Proven ability to mentor, coach, and support junior analysts Organised approach with the ability to manage multiple concurrent incidents Proactive mindset focused on continuous improvement and service optimisation Nice to have Certifications such as SC 200, GCIH, GCIA, Security+, or BTL1 Experience in an MSSP or multi customer environment Microsoft security stack experience (Defender XDR, Sentinel, M365 security) Knowledge of cloud security, email security, and vulnerability management Experience with KQL or other query languages Scripting skills (PowerShell, Python) Familiarity with SOAR and threat intelligence platforms Understanding of compliance frameworks (ISO 27001, NIST, Cyber Essentials) Future opportunities SOC Manager / Head of Security Operations Cyber Security Technical Lead Detection Engineering Lead Threat Intelligence LeadIncident Response Manager Security Consultant / Advisory
03/08/2026
Full time
Senior SOC Analyst UK - 3 days a week in our Manchester office (Suite B, Maple Court, M60 Office Park, Wynne Ave, Swinton, Clifton, Manchester, M27 8FF) £50-£55k (Dependent on experience) + benefits Focus Group is looking for a Senior SOC Analyst to play a key role within our Managed Security Services team. This is a dual focused position combining hands on technical expertise with day to day operational leadership, ensuring high quality delivery of managed detection and response services across a diverse customer base. You'll lead SOC operations, act as the escalation point for complex security incidents, and mentor junior analysts-driving both service excellence and team development. What you'll do Lead day to day SOC operations, ensuring effective triage, escalation, and communication workflows Act as the primary escalation point for complex security investigations and incidents Conduct advanced threat investigations across endpoints, networks, and cloud environments Perform proactive threat hunting and detection tuning to improve coverage and reduce noise Manage and mentor Tier 1-2 analysts, supporting development and technical growth Ensure ticket quality, SLA adherence, and high service standards across SOC operations Support onboarding of new customers into monitoring and detection platforms Collaborate with Cyber Security leadership to improve detection strategy and SOC maturity Analyse logs and security data to identify malicious or suspicious activity Develop and maintain playbooks, runbooks, and knowledge base content Produce clear, actionable incident reports for internal and customer stakeholders Engage directly with customers during escalations, incident reviews, and briefings Identify opportunities for automation, process improvement, and enhanced detection capabilities Stay up to date with emerging threats, attack techniques, and MITRE ATT&CK developments What you'll bring 4-6 years' experience in a SOC or MSSP environment at Tier 2-3 or Lead level Strong hands on experience with SIEM platforms (e.g. Microsoft Sentinel, Splunk, Elastic, LogPoint) Experience with EDR tools such as Microsoft Defender, SentinelOne, or Bitdefender Deep understanding of MITRE ATT&CK and modern threat detection methodologies Strong incident response, investigation, and log analysis capability across multiple data sources Ability to lead during high pressure incidents with calm, confident decision making Strong communication skills, including producing clear incident reports and updates Proven ability to mentor, coach, and support junior analysts Organised approach with the ability to manage multiple concurrent incidents Proactive mindset focused on continuous improvement and service optimisation Nice to have Certifications such as SC 200, GCIH, GCIA, Security+, or BTL1 Experience in an MSSP or multi customer environment Microsoft security stack experience (Defender XDR, Sentinel, M365 security) Knowledge of cloud security, email security, and vulnerability management Experience with KQL or other query languages Scripting skills (PowerShell, Python) Familiarity with SOAR and threat intelligence platforms Understanding of compliance frameworks (ISO 27001, NIST, Cyber Essentials) Future opportunities SOC Manager / Head of Security Operations Cyber Security Technical Lead Detection Engineering Lead Threat Intelligence LeadIncident Response Manager Security Consultant / Advisory
Overview of the role Phoenix is a leading UK IT solutions and managed service provider, with a deep specialism in the public sector. We work with organisations across government, healthcare, defence, public safety, education, housing, and the charity sector - helping them modernise with confidence across cloud, data and AI, cyber security, and managed services. Through strategic partnerships with the world's leading technology providers - and a trusted place on the major public sector frameworks - our work has a direct impact on the services that millions of people rely on every day. Due to continued growth, we are hiring a new Professional Services Engineer to work for our cybersecurity consultancy practice, where you can focus on the deployment of related technologies and develop in to a Technical Consultant role. What will you be doing? Deliver complex technical implementations for customer projects, acting as a delivery subject matter expert Lead the implementation of agreed technical designs produced by Solution Architects and Technical Consultants Diagnose and resolve technical issues, ensuring high levels of customer satisfaction and solution quality Work closely with Project Managers to meet agreed milestones, timelines, and delivery standards Deliver technical knowledge transfer workshops and handover sessions to customers Produce high quality post delivery and technical documentation Build and maintain strong working knowledge of all products and solutions across the practice Whyshouldyouapply? At Phoenix, our ambition is to be the UK's leading IT solutions and managed service provider - and we know that only happens because of our people. Culture isn't an afterthought here; it's the thing we work hardest on. We're proud to be certified as a Great Place to Work , and to be recognised on their UK Best Workplaces lists for Women, Wellbeing, and Development. These aren't badges we chase - they're the result of how we genuinely choose to treat each other, and how seriously we take our colleagues' careers, health, and lives outside of work. When you join Phoenix, you can expect: A culture built on trust and belonging: set out clearly in our Culture Blueprint, lived day to day, and reflected in our consistently strong colleague feedback. Real investment in your development: structured learning pathways, funded industry certifications, mentoring, and the encouragement to stretch into new areas. A workplace that takes wellbeing seriously: from mental health support and flexible working to active employee networks and a leadership team that listens. A commitment to equity and inclusion: where we actively work to make Phoenix a brilliant place to build a career, whoever you are. Work that matters: supporting the public sector organisations that keep the UK running, from government and healthcare to defence, public safety, education, housing, and the charities serving the most vulnerable in our communities. Working with the best of the industry: alongside genuine experts, and with strategic partnerships across the world's leading technology providers, you'll be at the front of the conversations shaping how UK public services modernise. We believe in encouraging, supporting, and skilling our people up so that you can be the very best you can be at work - and we'd love you to consider being part of it. Take a look at our Culture Blueprint to get a real sense of who we are. What are we looking for? The right person for this role will be a Support Analyst or Engineer currently working with Microsoft cloud and security technologies, who is ready to step into a delivery focused professional services role. You will already be troubleshooting customer environments, deploying Microsoft security solutions, and working closely with customers, with the confidence to take ownership of technical delivery and develop towards a Technical Consultant role. Key Skills& Experience: Experience working as a Support Analyst or Engineer, with proven ability to troubleshoot and resolve technical issues Strong knowledge of Microsoft cloud and security technologies, including Exchange Online, Entra ID (cloud and hybrid), and Azure Hands on experience with Microsoft identity and access security services, including Conditional Access, PIM, RBAC, and identity protection Experience deploying and supporting Microsoft XDR solutions, including Defender for Endpoint, Identity, Cloud Apps, and Office 365 Strong technical documentation and post delivery reporting skills Excellent communication skills with a customer focused mindset Strong problem solving ability, with a positive, resilient, and adaptable approach Desire for continuous improvement and learning across security technologies Desirable Experience Microsoft Information Protection and Purview (DLP, Data Lifecycle Management) Email security solutions such as Defender for Office 365, Mimecast, or Barracuda SIEM platforms including Microsoft Sentinel, Splunk, or LogRhythm Endpoint protection solutions such as Microsoft Defender, Sophos, or CrowdStrike Certifications Microsoft Certified: Azure Fundamentals - AZ-900 Microsoft Certified: M365 Fundamentals - MS-900 Microsoft Certified: Security Fundamentals - SC-900 Practical stuff Where is the role based? Primary location is our HQ in Pocklington (YO42) but this role can be remote with occasional visits to the HQ and to customers How many interviews? Following a screen with the Recruitment Team you can expect a two stage interview process, one online and one in person. What are the benefits? You can read about the benefits on offer here Important BPSS Check As part of our recruitment process due to the nature of the work we do, all employees are required to undertake a Baseline Personal Security Standard (BPSS) check. While some employees require further security clearance, the BPSS check is a must have requirement and all offers of employment are conditional pending the passing of this check Have you made it this far? If you're still reading, we think there's a strong chance you might be our kind of person. Here's the thing, though - research suggests that 60% of women and underrepresented people might have already talked themselves out of applying. Even if you don't check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger - and the stronger our team, the more successful we will be.
01/08/2026
Full time
Overview of the role Phoenix is a leading UK IT solutions and managed service provider, with a deep specialism in the public sector. We work with organisations across government, healthcare, defence, public safety, education, housing, and the charity sector - helping them modernise with confidence across cloud, data and AI, cyber security, and managed services. Through strategic partnerships with the world's leading technology providers - and a trusted place on the major public sector frameworks - our work has a direct impact on the services that millions of people rely on every day. Due to continued growth, we are hiring a new Professional Services Engineer to work for our cybersecurity consultancy practice, where you can focus on the deployment of related technologies and develop in to a Technical Consultant role. What will you be doing? Deliver complex technical implementations for customer projects, acting as a delivery subject matter expert Lead the implementation of agreed technical designs produced by Solution Architects and Technical Consultants Diagnose and resolve technical issues, ensuring high levels of customer satisfaction and solution quality Work closely with Project Managers to meet agreed milestones, timelines, and delivery standards Deliver technical knowledge transfer workshops and handover sessions to customers Produce high quality post delivery and technical documentation Build and maintain strong working knowledge of all products and solutions across the practice Whyshouldyouapply? At Phoenix, our ambition is to be the UK's leading IT solutions and managed service provider - and we know that only happens because of our people. Culture isn't an afterthought here; it's the thing we work hardest on. We're proud to be certified as a Great Place to Work , and to be recognised on their UK Best Workplaces lists for Women, Wellbeing, and Development. These aren't badges we chase - they're the result of how we genuinely choose to treat each other, and how seriously we take our colleagues' careers, health, and lives outside of work. When you join Phoenix, you can expect: A culture built on trust and belonging: set out clearly in our Culture Blueprint, lived day to day, and reflected in our consistently strong colleague feedback. Real investment in your development: structured learning pathways, funded industry certifications, mentoring, and the encouragement to stretch into new areas. A workplace that takes wellbeing seriously: from mental health support and flexible working to active employee networks and a leadership team that listens. A commitment to equity and inclusion: where we actively work to make Phoenix a brilliant place to build a career, whoever you are. Work that matters: supporting the public sector organisations that keep the UK running, from government and healthcare to defence, public safety, education, housing, and the charities serving the most vulnerable in our communities. Working with the best of the industry: alongside genuine experts, and with strategic partnerships across the world's leading technology providers, you'll be at the front of the conversations shaping how UK public services modernise. We believe in encouraging, supporting, and skilling our people up so that you can be the very best you can be at work - and we'd love you to consider being part of it. Take a look at our Culture Blueprint to get a real sense of who we are. What are we looking for? The right person for this role will be a Support Analyst or Engineer currently working with Microsoft cloud and security technologies, who is ready to step into a delivery focused professional services role. You will already be troubleshooting customer environments, deploying Microsoft security solutions, and working closely with customers, with the confidence to take ownership of technical delivery and develop towards a Technical Consultant role. Key Skills& Experience: Experience working as a Support Analyst or Engineer, with proven ability to troubleshoot and resolve technical issues Strong knowledge of Microsoft cloud and security technologies, including Exchange Online, Entra ID (cloud and hybrid), and Azure Hands on experience with Microsoft identity and access security services, including Conditional Access, PIM, RBAC, and identity protection Experience deploying and supporting Microsoft XDR solutions, including Defender for Endpoint, Identity, Cloud Apps, and Office 365 Strong technical documentation and post delivery reporting skills Excellent communication skills with a customer focused mindset Strong problem solving ability, with a positive, resilient, and adaptable approach Desire for continuous improvement and learning across security technologies Desirable Experience Microsoft Information Protection and Purview (DLP, Data Lifecycle Management) Email security solutions such as Defender for Office 365, Mimecast, or Barracuda SIEM platforms including Microsoft Sentinel, Splunk, or LogRhythm Endpoint protection solutions such as Microsoft Defender, Sophos, or CrowdStrike Certifications Microsoft Certified: Azure Fundamentals - AZ-900 Microsoft Certified: M365 Fundamentals - MS-900 Microsoft Certified: Security Fundamentals - SC-900 Practical stuff Where is the role based? Primary location is our HQ in Pocklington (YO42) but this role can be remote with occasional visits to the HQ and to customers How many interviews? Following a screen with the Recruitment Team you can expect a two stage interview process, one online and one in person. What are the benefits? You can read about the benefits on offer here Important BPSS Check As part of our recruitment process due to the nature of the work we do, all employees are required to undertake a Baseline Personal Security Standard (BPSS) check. While some employees require further security clearance, the BPSS check is a must have requirement and all offers of employment are conditional pending the passing of this check Have you made it this far? If you're still reading, we think there's a strong chance you might be our kind of person. Here's the thing, though - research suggests that 60% of women and underrepresented people might have already talked themselves out of applying. Even if you don't check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger - and the stronger our team, the more successful we will be.
