Ofgems Delivery and Schemes division administer the Department for Business Energy and Industry Strategys (BEIS) environmental schemes and consumer social programmes. The schemes range from renewables incentives, to energy efficiency and social programmes. We work with energy companies, consumer groups and other stakeholders to ensure that policy targets are met in the most economical and consumer conscious ways possible.
The delivery hub within the directorate is responsible for Strategic Change initiatives, Programme & Project Management, Process Improvements, Business Solutions and Technical Architecture.
As a Business Analyst you will be part of a high performing, multi-disciplinary team using agile methodologies in a fast-moving environment, the ability to work at pace is essential.
You will work with multi-disciplinary agile teams, internal stakeholders, third party development partners and external stakeholders to deliver regulatory changes on our environmental scheme.
You will support business users at varying levels of interest, motivation and knowledge through the change process. You will deliver process maps, wireframes, user stories and appropriate artefacts to support the projects success.
Your methods and deliverables will adhere to the Government Digital Standards (GDS) and public sector regulations including accessibility and security.
You will be the kind of person that doesnt accept assertions at face value; you will be enquiring, discovering the real underlying issues and/or opportunities. Your wilful enquiring attitude will learn the driving factors behind service users reported needs: what are the real deadlines, what actually needs to be delivered by those deadlines, have all stakeholders been identified and engaged, what specifically is to be delivered and what the cost/benefits of meeting deadlines or choosing to prioritise other work instead.
As a Business Analyst you will be expected to have an inquiring mind; somebody who readily gains rapport with others and somebody who isnt afraid to encourage people to think about their work from perspectives that may not come naturally to them.
Your attitude will be that of somebody who sees how challenges can be overcome, rather than somebody who sees problems that prevent progress.
Responsibilities
- Business engagement, change management, process improvement, requirements engineering and benefits realisation.
- Support the process of taking business users through a structured engagement process to deliver their required changes.
- Identify and analyse problems and issues that may affect the successful adoption of change initiatives.
- Apply proven communication, analytical, and problem-solving skills responsible for ensuring that the teams plans and objectives are achieved.
- Analyse business requirements and user needs to agree user stories and technical specifications and plans, drawing on input from specialist colleagues within the programme.
- Profile projections of volumes of users and transactions for each change and for the pipeline of work as a whole.
- Work in an agile way and to do so closely with colleagues and the agile team.
- Encourage teamwork and communication, especially between Business Analysts, Subject Matter Experts and IT colleagues.
Behaviours
We'll assess you against these behaviours during the selection process:
- Changing and Improving
- Making Effective Decisions
- Managing a Quality Service
- Delivering at Pace
Technical skills
We'll assess you against these technical skills during the selection process:
- Please see Candidate Pack for Details.
Benefits
Ofgem can offer you a comprehensive and competitive benefits package which includes; up to 30 days annual leave. Excellent training and development opportunities. The opportunity to join the Civil Service pension arrangements which include a valuable range of benefits. Flexible working hours and family friendly policies. Restaurant and subsidise gym (London only). Interest free season ticket loan.
Things you need to know
Security
Successful candidates must pass a disclosure and barring security check.
People working with government assets must complete basic personnel security standard checks.
Selection process details
This vacancy is using Success Profiles , and will assess your Behaviours, Experience and Technical skills.
When you press the Apply now button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.
You will then be asked to answer 3 Technical Questions evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within these answers how you meet each of the essential and desirable skills and capabilities
. Feedback will only be provided if you attend an interview or assessment.
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Further information on nationality requirements
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.