IT Infrastructure Sales Manager

  • Sky
  • Isleworth, Middlesex
  • Sep 22, 2022
Full time Information Technology Telecommunications

Job Description

W e believe in better. And we make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

What you'll do

Group Communications & Infrastructure

Looking to be part of non-stop innovation? Join our Group Communications and Infrastructure team and you'll work alongside experts in broadband, telephony, mobile, cloud and infrastructure. We're the team that designs, builds, supports and maintains the telecoms networks across the whole Sky Group. Together, we help Sky broadband, mobile and TV enter new markets by creating a single and secure infrastructure for the amazing content and services that keep our customers coming back for more.

By joining us here at Sky as a Network Infrastructure Sales manager you will have the opportunity to be part of a newly formed team and work to building our brand and customer base in this market. You will be responsible for handling our existing fibre customers to grow these accounts and to maintain existing revenue. You will also be responsible for building the sales pipeline, establishing relationships with new customers, and bringing in new revenue streams to meet sales targets.

The main purpose of the role is to build and grow a revenue stream from network infrastructure sales. The main duties will be to:

  • Engage with potential customers, assessing requirements and generating new leads to build a sales pipeline
  • Generate revenue by proactively handling customers and progressing opportunities through the sales cycle to closure
  • Build a revenue and sales forecasts, and providing forecast reports within Sky
  • Build awareness of Sky's infrastructure products in the industry
  • Manage customer and business expectations through the sales cycle, ensuring customer satisfaction and revenue objectives are met
  • Report on unsuccessful sales opportunities highlighting key failure reasons
  • Support the Head of Network Monetisation at industry events as required
  • Engage with and mobilise organisational resources as required during the sales cycle
What you'll bring

You should have a strong and demonstrable background of account management and growing revenues with both existing and new customers with network infrastructure products. Specifics include:

  • Experience of working in a B2B network sales role focusing on dark fibre, colo, and managed wavelength services
  • Strong industry knowledge, with an emphasis on Carrier and ISP organisations
  • Strong knowledge of Communications products, documenting customer requirements and recommending solutions.
  • Understanding of technologies including fibre optics, transmission, and DWDM
  • Great teammate who loves and enables a one team collaborative culture, ready to roll sleeves up and lead multiple initiatives.
  • Exceptional stakeholder and customer relationship management skills
  • Ability to communicate both in a technical and non-technical manner to the desired audience
  • Strong financial and business acumen
The rewards

There's one thing people can't stop talking about when it comes to : the perks. Here's a taster:

  • Sky Q, for the TV you love all in one place
  • The magic of Sky Glass at an exclusive rate
  • A generous pension package
  • Private healthcare
  • Discounted mobile and broadband
  • A wide range of Sky VIP rewards and experiences
How you'll work - hybrid working

The world has changed. And so have we. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home.

You'll find out more about what hybrid working looks like for your role later on in the recruitment process.

Your office space Osterley:

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.

Slough:

Our smaller Slough office is located on the Slough trading estate, close to Junctions 6 and 7 of the M4. Our Fibre Infrastructure records team and Fibre engineer team are here. Regular on-site working with these teams is expected.

East London:

Our office in East London is where you'll find our network management functions including our NOC.

Travel:

Regular travel to these offices as well as to customer sites is expected.

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next.

But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet.

If you believe in better, we'll back you all the way.