1st Line IT Support

Award winning tech focused law firm is looking for a customer centric IT Support Analyst with excellent communication skills and an enthusiasm to learn and keep up to date with the latest technologies. You will provide 1st line support and also look to develop your skills to provide 2nd line support too.

The business offer a hybrid working model, beautiful offices in the heart of the City and a friendly and professional team.

You will be offering support across IT, telephony and the network, as well as configuring, upgrading and setting up both old and new computers and most importantly offering a great support service to senior stakeholders and the wider business.

To secure this role you will have an exceptional approach to providing a great IT Support service, demonstrate excellent communication skills, be flexible and have some existing IT support experience with a willingness to continue to develop your skills and career further.

You should have experience with:

• Windows 2016/2019
• Active Directory and Group Policy
• Network infrastructure including TCP/IP, routing, switches, firewalls, DHCP, DNS, VLANs
• Windows 10, Office 365 and Teams

A computer related degree would be useful, as would any experience with VMware or Azure, but these are not essential as training across technologies will be given.

Starting salary for this one is £26,000 - £29,000 depending on the experience you bring to the role plus bonus, private medical and a competitive wider benefits package.