1st Line Service Desk Analyst

1st Line Service Desk Analyst is required by our client based in Elstree, Borehamwood, Herts to join a busy Service Desk team who are responsible for supporting 2700 users.

As a 1st Line Service Desk Analyst you will be required to log and allocate service desk calls as well as provide troubleshooting support to the business - You will be required to support the following technologies -

• Windows 10/Windows OS
• O365 and the Microsoft Suite
• Active Directory
• Experience of a Service Desk logging ticket
• Bespoke Applications - Training Provided
• Tablet/Mobile Phone Support (iOS/Android)

Service Desk Analysts joining the team will have the opportunity to grow as you will get the opportunity to work on a complete system consolidation and re-platforming.

You need to be an enthusiastic, knowledge-hungry individual who isn't afraid to roll their sleeves up and get stuck into the task at hand.

This is an ideal opportunity for someone who is interested in long term career progression, to join an exciting and fast moving organisation.

Our client offers excellent benefits which include:

• 12 percent pension contribution
• 40 days holiday
• Free Lunches
• Gym Membership
• Life Assurance
• Employee Assistance Programme
• Free Parking