Digital Communications Co-ordinator

This post can be linked to any of our offices in England. London office apprentices receive an additional London Allowance of £3,000 pa. We are looking for a bright, able and personable individual with a flair for communications to join us. You'll provide admin support for a key and rapidly growing area of our work, helping us engage our Ambassador Community (those who have completed our teacher training) and share their stories with the world

A typical day

• You'll manage our department email inbox, responding to requests from ambassadors, networks and other colleagues across the organisation.
• You'll be the admin for the Ambassador Facebook Group and Twitter account, overseeing membership requests and keeping an eye out for good content
• You'll put together email bulletins for different Ambassador groups, writing and editing the text, arranging the images and preparing for them to be sent using software called Salesforce Marketing Cloud
• You'll have a keen eye for a good story, and work with our team to share them with the Ambassador Community
• You'll put together reports for the team showing how much Ambassadors have been engaging with the communications
• You'll update Ambassador records on our Salesforce system and put together reports to support our Network Connectors to build local networks
• You'll take ownership for:
• Managing our team inbox, dealing with or escalating queries on a daily basis
• Curating, editing and publishing content to social media channels
• Sourcing content, creating and testing our email campaigns
• Analytics reports on communications
• Supporting the team to deliver events, workshops and training

You must have

• GCSE English & Maths 4-9 (C-A*) or equivalent

Skills needed

• Teamwork
• Communication
• Organisation

Personal Qualities

• You'll be able to prioritise a demanding workload
• You'll be great at customer service responding to a variety of enquiries politely, quickly and helpfully
• You'll have great writing skills, with the confidence to apply these to a variety audiences
• You'll be creative and enjoy putting together email bulletins
• You'll be confident with numbers and statistics, using these to help build reports
• You'll have a strong attention to detail
• You've a good understanding of social media the different content and audiences
• You're confident using Microsoft Office (Outlook, Word, basic Excel and PowerPoint)

Perks and benefits

• Multiverse community
• Pension

After your Digital Marketing apprenticeship progress into a full-time Junior, Specialist, Executive or Associate in: Social Media, Digital Marketing, Communications & PR, Data & Insights Analysis, SEO, PPC, Content Management or Writing.

1. Training on the 15 month Standard Level 3 Digital Marketing (DM3) apprenticeship.

2. Being a Multiverse apprentice means access to awesome social events, sports teams, insight/career days with other apprentices to grow your network, as well as your own personal Coach who will guide you through the qualification to help you achieve your full potential.

3. As part of your Multiverse apprenticeship, you will have access to our Future Leaders Foundation modules to help you develop the 6 key competencies: well-being, self-awareness, motivation, conscientiousness, effectiveness and grit.