Service & Process Improvement Co-ordinator

Service & Process Improvement Co-ordinator

Permanent

£28000

Hybrid role, home and office based.

If you are looking to join an organisation who run their business with passion and integrity, a company who empower others to do their jobs, an employer who listens and keeps their commitments and treats everyone with respect, than look no further....

This business is having an exceptionally great year and due to their great fortune are now keen to expand the team with a new member who can add to the departments current success.

The most important thing for the Hiring Manager is to find somebody who wants to work hard and make a difference, ultimately improving the customers journey. As a Service & Process Improvement Co-ordinator you will be effectively running multiple initiatives and projects autonomously to drive services wide improvements using both the voice of the customer and business data to identify and enhance the customers experience.

This will be carried out by a variety of tasks to include undertaking investigations, analysis of data, creation of detailed reports and audits in the areas of both Escalations and NPS.

There are many qualities you can possess to ensure your victory in this pivotal role, highly motivated, self starter, proactive, results driven and by being a remarkable problem solver.

Knowledge of Yellow and Green belt Lean Six Sigma is highly desirable although not essential.

In return for your dedication and effort you will be offered the chance to be part of a real community a business who invests heavily in their workforce. Job opportunities are endless and will be offered and based on your ability.

You will also receive a very generous benefits package, where you really will not want for nothing.....

Shortlist begins now.......

Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Business in relation to this role.