Business Intelligence Manager

Al Rayan Bank is a growing, ethical and incredibly diverse bank based in new offices in the leafy suburb of Edgbaston, a stone's throw away from central Birmingham. As part of the Masraf Al Rayan Group which is the 2nd largest bank in Qatar, we've got exciting growth plans and aim to deliver a professional, first class service to our customers. As a business, we are going through a period of positive change with a focus on diversity and inclusion and cultural transformation including a real focus on flexibility and work life balance going forward. The business is having one of its most profitable years to date.

We are on the lookout for a BI Manager who will be responsible for developing and enhancing new Operational Data and up to date integration solutions and analysing the data for the Bank with the use of data from multiple systems across the Bank. You will also be responsible for ensuring availability, reporting and governance of data critical to the Bank which includes evaluation and implementation of appropriate data governance ensuring consistency and improving the quality of data held by the Bank

Key responsibilities and tasks:

• Educate/Partner with different Bank's departments, teams and cross functional projects to understand, advise and make recommendations based on insights using data centric solutions to resolve their challenges with dat
• Manages a team of analyst and developers who facilitate business intelligence processes and development and implementation.
• Have regular 1:1s and have training and development plans in place for each team member.
• Manage BI and analytics solutions that turn data into knowledge.
• Manage the design, develop and data solutions using BI tools.
• Manage the development of data visualisations with the use of Power BI/SSRS.
• Excellent time management skills with the ability to prioritise workload efficiently.
• Supervise and ensure efficient working of employees in organization.
• Perform assessment on all reporting requirements and develop long term strategy for various reporting solutions.
• Maintain and transform all strategies in operational plans according to business priorities and within budget
• Implementation of SQL deployment to production server
• Monitoring of SQL jobs and fixing issues when the automated job fails
• Refine and automate regular processes, track issues and improve performance
• Monitor database system details within the database, including stored procedures and execution time, and implement efficiency improvements-
• To provide assurance on reporting produced by other Bank MI functions to improve their knowledge and sustain consistency in Bank reporting.
• Manage the creation of data library outlining what is held in the system account tables to simplify all future report writing.
• Liaise with and manage the relationship with vendors of BI solutions to maximise the value of solutions and make recommendations on best use of the solution in the Bank
• Report on development request inflight and completed to Stakeholders to agreed timescales.
• Attend and chair meeting within the IT and Change management team as required.
• Manage and report on BI Vendors.
• Forecast budget requirements and manage expenditure within the BI team.
• Ensure data governance processes and polices are followed by BI and development teams, reviewing database changes proposed in technical specifications.

• Build strategic relationships with stakeholders in a business team or area, and foster partnerships across the business landscape.
• Share information to educate internal customers about available BI capabilities and services and how they meet business needs.
• Manage risks identified in RSCA and audit actions, progress reported monthly.

Essential Skils

• Extensive experience of Microsoft SQL Server, SSIS and SSRS
• Extensive experience on TSQL
• Significant experience on Microsoft office packages like word and excel.
• Meaningful experience on Power BI
• Meaningful experience on Salesforce
• Proactive, solution driven, and willing to take on the challenge of solving both technical and business problems.
• Strong capability in working with end users and translating their business requirements into very tangible data analysis and reporting solutions
• Innovative and enquiring approach and the ability to work autonomously where required.
• Ability to diagnose and resolve issues and manage work from inception to completion, prioritising work effectively.
• Good interpretation of Management Information and good report writing skills
• Strong organisational and personal effectiveness skills, including time and project management.
• Effective communicator and relationship builder with the ability to deliver technical messages to stakeholders.
• Passionate about delivering the highest level of customer service for internal and external customers
• Ability to cope with a heavy workload whilst maintaining accuracy and meeting deadlines in a calm, proficient manner and project a professional image always.
• Strong organisational and personal effectiveness skills, including time and project management.
• Experience working in a regulated environment

This is a fantastic opportunity to join our growing bank where we can offer exceptional opportunities for you to make your mark and progress your career in a diverse, ethical bank that you can actually believe in.

Empowering your career, together we'll deliver banking you can believe in.