Infrastructure Engineer Azure

Title - Infrastructure Engineer/3rd Line (Azure)

Duration - 3 months initially initially

Location - Newport (5 days onsite)

IR35 - Inside

EXCLUSIVE OPPORTUNITY : Intelligent Resource is currently recruiting for multiple Infrastructure Engineers or 3rd Line engineers with Azure experience for one of their clients based in Newport (5 days onsite).

On the client's instructions, due to the urgency, nature, and length of the assignment, the successful candidate must have current security clearance to a high level.

The day job

Provide technical design, implementation and support of infrastructure technologies.

Key Responsibilities:

Accept, diagnose, resolve or re-assign 3rd line tickets

Create procedures and undertake knowledge transfer for Cloud Operations Analysts (1st Line) in order to allow for 1st Line resolution of tickets wherever possible

Collaborate with the Customer's Development team in order to suggest improvements to the Cloud platform

Work pattern will consist of a 7.5 hour daily shift rotation covering 7am-7pm Mon-Fri.

Essential Skills

The Infrastructure Engineer will have good working knowledge of their technology area.

Good working knowledge and experience of associated infrastructure engineering tools, techniques, methods within their specialist area.

Demonstrable experience of working as an Infrastructure Engineer on small or medium sized software engineering projects.

Infrastructure skills covering administration, fault finding/diagnosis and fix.

Experience within a customer support environment.

Documentation Skills, with the ability to produce documents for use by an end user, as well as operational procedure documentation for use by service desk personnel.

Extensive work experience in infrastructure Management and/or Cloud.

Intelligent Resource is committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organisation.

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