Momenta Group

What’s the role? Our client, a global Professional Services firm, are looking for IT Asset Support to join the expanding operations centre. The role is suited to someone with experience handling IT equipment within an IT support or retail environment. You will provide all account and asset requirements for project contractors, working to pack and ship computers, monitors and peripherals to contractors working from home. Tell me more Location : St Albans Rate : £22,500 Work Pattern : Standard business hours Start Dates : ASAP Duration : 23-month contact Your day-to-day activities Set up computers to project and user requirements. Ensure new starters have the correct IT setup in place. Re-imaging of all returned and in stock computers to ensure they are clean of all previous user, project, and client data. Assist in checking all stock assets and packaging material to ensure there is always a suitable quantity of kit to enable future demand to be met. Responsible for the development of new accesses, restrictions, or software technology solutions, within technical standards. Responsible for the formal testing of changes to existing solutions supported by the testing of new build solutions. Accountable and responsible for developing and improving relationships with engineering and related functions. Skills & Experience required: General computing skills/IT skills and experience within an IT office or IT retail environment. Individuals must be enthusiastic, driven and take pride in their ability to deliver high quality work. Ability to remain calm under pressure and handle unhappy clients with professionalism and politeness. Evidence of a flair for creativity, problem-solving and troubleshooting. Knowledge of Microsoft Office applications, in particular Microsoft Excel and Microsoft Word. Enthusiasm for technology and commitment to developing new skills and remaining current with technology trends. Excellent verbal and written communication skills and ability to convey technical information to non-technical audiences. Strong collaboration and interpersonal skills. Outstanding attention to detail and excellent time-management skills. A can-do attitude and positive approach to working in a fast-paced, client-focussed environment. Next steps: To express your interest in this opportunity, don’t delay; please click apply now.

What’s the role? Our client, a global Professional Services firm are looking for an Automation Developer to bring expertise and experience across Automation Anywhere and UI Path development, undertaking development activity on new and existing automated solutions. Tell me more Location : Remote Working Rate : DOE Work Pattern : Standard business hours Start Date : ASAP Duration : 6 Months Your day-to-day activities will include Creating detailed technical design for automated solutions and completing detailed solution design documents Completing the technical development of automated solutions according to an approved Solution Design document and within the companies’ technical standards and best practices Responsible for functional testing on developed components and working with Business Analysts across the design of formal testing automated solutions Creating detailed test plans and test specifications Creating a formal deployment plan/checklist for approval and deploying automated solutions into a live, production environment Integrating automated solutions into business workflow and performance management tools Creating detailed technical project plans for development activity Providing regular updates on progress against time, cost and quality metrics Working with the support team to complete handover documentation and provide technical walkthroughs of automated solutions and underlying code Providing updates on development progress, testing and deployment activities What knowledge, skills & experience we need Must be accredited to advance/expert level in Automation Anywhere or UI Path Minimum of two years’ experience working as a developer of automated solutions in Automation Anywhere or UI Path Minimum of one years’ experience working in technical solution design Proven experience in design and execution of formal testing as part of a development or focused testing role Previous experience working as the sole developer on an automation project Ability to implement supporting technologies as part of automated solutions including tools such as Microsoft SQL, C#, Python, HTML, Java/Javascript, .Net, VB/VBA Experience of development using document understanding tools desirable Next steps To express your interest in this opportunity, don’t delay; please click apply now.

The Opportunity: Momenta are currently looking for a reliable, organised and hard-working individual to join our team. The role of Junior MI Analyst will work within the IT department, supporting many areas of the business through a wide variety of project-based tasks both on a tactical and strategic level. The environment can be fast paced and business critical so being able to work with a high degree of accuracy and strict deadlines is essential. This is a highly visible role where your contribution will not go unnoticed. Location: London – Tower 42 – Working from Home Reports to:   Head of IT Hours: Full time:   37.5 hours per week Salary:   £26,000 - £28,000 per annum Responsibilities: To support the inflight Momenta change and development initiatives. To provide SME and IT support as required. To provide reporting on Momenta business process implementation. To provide reporting on project progress and implementation. To support the process of providing analysis of business requirements for the purpose of project planning Requirements: Experience of Microsoft PowerBi essential The role requires analytical thinking around business requirements and data. Capability to / experience of extracting and manipulating data from databases and excel to produce MI to assist accurate and effective processing. Capability to / experience of dashboard creation and reporting. An aptitude for assessing processes being followed to identify improvements that could benefit the team. A positive, can do positive attitude, offering highest level of service to relevant stakeholders. Capability to work accurately and effectively under pressure in diverse environment on a wide range of tasks. Excellent organisational skills evidencing capability to prioritise workloads independently. A confident, professional manner together with an ability to establish good rapport with colleagues and stakeholders of the team at all levels. Excellent written, oral communication and interpersonal skills. Great judgement, integrity and ability to work on own initiative with willingness to own/solve problems as they arise, escalating appropriately and identifying issues for referral. Intermediate/Advanced knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook). Willingness to be flexible with worked hours and lunch time hours (between hours of 8:30am and 6:00pm). Next steps: To express your interest in this opportunity, don't delay; please click Apply now

The Opportunity Momenta are currently looking for a reliable, organised and hard-working individual to join the IT Support function at our London Head Office. The IT team supports many areas of the business including various administrative based tasks both on a transactional and inter-personal level. The environment can be fast paced and is quality driven so being able to work with a level of accuracy to prescribed processes and strict deadlines is essential. This is a highly visible role where your contribution will not go unnoticed. Location: London – Tower 42. Reports to: Head of IT & Infrastructure Hours: Full time – 37.5 hours per week Salary:   £32,000 - £35,000 Responsibilities: IT technical support officers are mainly responsible for the smooth running of computer systems and ensuring users get maximum benefits from them, you'll generally need to: install and configure computer hardware operating systems and applications monitor and maintain computer systems and networks talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues troubleshoot system and network problems, diagnosing and solving hardware or software faults replace parts as required provide support, including procedural documentation and relevant reports follow diagrams and written instructions to repair a fault or set up a system support the roll-out of new applications set up new users' accounts and profiles and deal with password issues respond within agreed time limits to call-outs work continuously on a task until completion (or referral to third parties, if appropriate) prioritise and manage many open cases at one time rapidly establish a good working relationship with customers and other professionals, such as software developers test and evaluate new technology Requirements: The role requires previous administrative and customer facing experience to make a difference, as well as advancing your career. A positive, can do positive attitude, offering highest level of service to visitors and internal colleagues Capability to work accurately and effectively under pressure in diverse environment on a wide range of tasks Previous experience of working in an IT support department Excellent organisational skills evidencing capability to prioritise workloads independently A confident, professional manner and ability to establish rapport with clients, senior stakeholders and staff at all levels Excellent written, oral communication and interpersonal skills Aptitude to deal with telephone calls and professionally and efficiently, always ensuring excellent customer service is provided Great judgement, integrity and ability to work on own initiative with willingness to own/solve problems as they arise, escalating appropriately and identifying issues for referral Intermediate/Advanced knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook) Skills You will need to show evidence of the following: The ability to think logically A good memory of how software and operating systems work Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution The ability to work well in a team Problem solving skills A strong customer focus The ability to prioritise your workload Attention to detail. Next steps: To express your interest in this opportunity, don't delay; please click Apply now