Intelligent Resource is working in partnership with a leading global provider of ICT Services for the large enterprise and public sector markets. We have an Permanent opportunity for Technical Specialist role based in UK - Full Remote . Job Title: Technical Specialist. Location: Remote UK (WFH). Job type: Permanent. Salary Range: £45K up to £50K + Benefits. Team purpose: The team provides 3rd level enterprise workspace support to multiple customers internationally. This includes, among others: operating system deployment, software update deployment, software distribution, malware etc. support for a variety of end users devices consisting of Laptops, Desktops, Tablets, Phones, iMacs and thin clients. The team responsibilities also include Printer support, Citrix End-User support and elements of the Microsoft 365 service offering. All Incidents and Requests are to be resolved within SLA as these would have impact on our customer's ability to function as a business. The team normally works during European business hours. Role: The suitable candidate in this role will provide remote 3rd line technical support, including incident resolution and request handling, primarily regarding Microsoft Endpoint Manager and Windows clients for our global customers. Primary Responsibilities Manage and support customer client environments built with Windows client OS, AD GPO, Microsoft Endpoint manager (patching, software deployment, ), Windows Defender Respond to and resolve assigned incidents as well as implement requests and changes within prescribed SLAs and take appropriate actions to ensure none of them exceed their SLA or cause unforeseen business impact. Technical & Process Skills/Experience Excellent troubleshooting and logical reasoning skills. Experience working in a customer support team on the relevant technologies and products. Thorough knowledge of Windows 10/11 and endpoint technologies (eg Windows Defender, AD Group Policies). Experience working in an ITIL-based operations environment using ITSM toolsets such as ServiceNow. Experience with cross-functional working and cultural sensitivities in a multi-customer environment. Intelligent Resource Limited acts as both an employment business and as an employment agency. Please Note: Shortlisted candidates will be contacted via Call/Email. Apply now to know more. Intelligent Resource is committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organization. Should you choose to contact Intelligent Resource regarding this role or apply for it, all personal data you submit to us will be processed in accordance with our Privacy Notice which you can find on our website.
24/09/2022
Full time
Intelligent Resource is working in partnership with a leading global provider of ICT Services for the large enterprise and public sector markets. We have an Permanent opportunity for Technical Specialist role based in UK - Full Remote . Job Title: Technical Specialist. Location: Remote UK (WFH). Job type: Permanent. Salary Range: £45K up to £50K + Benefits. Team purpose: The team provides 3rd level enterprise workspace support to multiple customers internationally. This includes, among others: operating system deployment, software update deployment, software distribution, malware etc. support for a variety of end users devices consisting of Laptops, Desktops, Tablets, Phones, iMacs and thin clients. The team responsibilities also include Printer support, Citrix End-User support and elements of the Microsoft 365 service offering. All Incidents and Requests are to be resolved within SLA as these would have impact on our customer's ability to function as a business. The team normally works during European business hours. Role: The suitable candidate in this role will provide remote 3rd line technical support, including incident resolution and request handling, primarily regarding Microsoft Endpoint Manager and Windows clients for our global customers. Primary Responsibilities Manage and support customer client environments built with Windows client OS, AD GPO, Microsoft Endpoint manager (patching, software deployment, ), Windows Defender Respond to and resolve assigned incidents as well as implement requests and changes within prescribed SLAs and take appropriate actions to ensure none of them exceed their SLA or cause unforeseen business impact. Technical & Process Skills/Experience Excellent troubleshooting and logical reasoning skills. Experience working in a customer support team on the relevant technologies and products. Thorough knowledge of Windows 10/11 and endpoint technologies (eg Windows Defender, AD Group Policies). Experience working in an ITIL-based operations environment using ITSM toolsets such as ServiceNow. Experience with cross-functional working and cultural sensitivities in a multi-customer environment. Intelligent Resource Limited acts as both an employment business and as an employment agency. Please Note: Shortlisted candidates will be contacted via Call/Email. Apply now to know more. Intelligent Resource is committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organization. Should you choose to contact Intelligent Resource regarding this role or apply for it, all personal data you submit to us will be processed in accordance with our Privacy Notice which you can find on our website.
Remote Based - Rates upto £650prd (Umbrella) - 6 months Duration Our client is currently looking to hire 2 NodeJs Backend Engineers to work on several greenfield projects and several existing architectural project upgrades. Must have experience of the following: NodeJs Typescript AWS Serverless Lambda Advantage: Eventbridge Trips to their offices in London once a fortnight maybe required. Intelligent Resource is committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organisation. Should you choose to contact Intelligent Resource regarding this role or apply for it, all personal data you submit to us will be processed in accordance with our Privacy Notice which you can find on our website.
05/11/2021
Contractor
Remote Based - Rates upto £650prd (Umbrella) - 6 months Duration Our client is currently looking to hire 2 NodeJs Backend Engineers to work on several greenfield projects and several existing architectural project upgrades. Must have experience of the following: NodeJs Typescript AWS Serverless Lambda Advantage: Eventbridge Trips to their offices in London once a fortnight maybe required. Intelligent Resource is committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organisation. Should you choose to contact Intelligent Resource regarding this role or apply for it, all personal data you submit to us will be processed in accordance with our Privacy Notice which you can find on our website.
Due to undergoing a Cloud transformation, my client are looking for an Azure Cloud Engineer who has experience with infrastructure as code (IaC) to join their organisation at this exciting time with a primary focus on taking ownership of all Cloud specific support activities and providing technical knowledge to the projects, development and management teams. Person Specification: Proactive and flexible. Ability to prioritise and use initiative. Negotiating skills. Problem solving and analytical skills. Communication skills at all levels. Attention to detail and accuracy. Responsibilities You will: develop and produce MS Azure based architectural documentation, including providing best practice design recommendations for migration of applications from on premise to the Azure Cloud. provide hands-on technical support for assessing, architecting and supporting the IaaS platform in a Microsoft Azure tenant along with other hosted infrastructure platforms. design a highly available and scalable cloud infrastructure tuned to project and business requirements. Designs should focus on secure configuration, utilising single sign on and multi-factor authentication with adherence to the NCSC and ISO27001 standards. install, configure, automate, and monitor various cloud services, Infrastructure as a Service and Platform (IaaS, PaaS). set up & troubleshoot Azure builds, including but not limited to ARM, ASR, SQL, Containers & Azure AD. Act as the subject matter expert (SME) for the implementation and deployment for cloud technologies Essential: Demonstrable experience designing and supporting Azure environments, including IaaS and PaaS Supporting Azure platform components and associated troubleshooting Demonstrable experience deploying enterprise workloads to Azure Experience with infrastructure as code, primarily Terraform and ARM Templates Proficiency with PowerShell, Python, or other Scripting languages Desirable: Microsoft Azure Certification (MCSE: Cloud Platform and Infrastructure or equivalent) Experience designing and supporting enterprise core services as well as cloud deployments of these services Extensive knowledge of the Microsoft Enterprise software products and services Extensive experience with Azure licensing, subscription and cost models Business Continuity or Disaster Recovery planning Experience with Agile & Waterfall. Ability to work autonomously, to tight deadlines on a number of projects in parallel. Knowledge of at least one other cloud hosting solution in addition to Azure (eg Google, AWS, Helion Cloud, SoftLayer). Intelligent Resource is committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organisation. Should you choose to contact Intelligent Resource regarding this role or apply for it, all personal data you submit to us will be processed in accordance with our Privacy Notice which you can find on our website.
05/11/2021
Full time
Due to undergoing a Cloud transformation, my client are looking for an Azure Cloud Engineer who has experience with infrastructure as code (IaC) to join their organisation at this exciting time with a primary focus on taking ownership of all Cloud specific support activities and providing technical knowledge to the projects, development and management teams. Person Specification: Proactive and flexible. Ability to prioritise and use initiative. Negotiating skills. Problem solving and analytical skills. Communication skills at all levels. Attention to detail and accuracy. Responsibilities You will: develop and produce MS Azure based architectural documentation, including providing best practice design recommendations for migration of applications from on premise to the Azure Cloud. provide hands-on technical support for assessing, architecting and supporting the IaaS platform in a Microsoft Azure tenant along with other hosted infrastructure platforms. design a highly available and scalable cloud infrastructure tuned to project and business requirements. Designs should focus on secure configuration, utilising single sign on and multi-factor authentication with adherence to the NCSC and ISO27001 standards. install, configure, automate, and monitor various cloud services, Infrastructure as a Service and Platform (IaaS, PaaS). set up & troubleshoot Azure builds, including but not limited to ARM, ASR, SQL, Containers & Azure AD. Act as the subject matter expert (SME) for the implementation and deployment for cloud technologies Essential: Demonstrable experience designing and supporting Azure environments, including IaaS and PaaS Supporting Azure platform components and associated troubleshooting Demonstrable experience deploying enterprise workloads to Azure Experience with infrastructure as code, primarily Terraform and ARM Templates Proficiency with PowerShell, Python, or other Scripting languages Desirable: Microsoft Azure Certification (MCSE: Cloud Platform and Infrastructure or equivalent) Experience designing and supporting enterprise core services as well as cloud deployments of these services Extensive knowledge of the Microsoft Enterprise software products and services Extensive experience with Azure licensing, subscription and cost models Business Continuity or Disaster Recovery planning Experience with Agile & Waterfall. Ability to work autonomously, to tight deadlines on a number of projects in parallel. Knowledge of at least one other cloud hosting solution in addition to Azure (eg Google, AWS, Helion Cloud, SoftLayer). Intelligent Resource is committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organisation. Should you choose to contact Intelligent Resource regarding this role or apply for it, all personal data you submit to us will be processed in accordance with our Privacy Notice which you can find on our website.
On behalf our client, a blue chip organisation, we are currently recruiting for a Telecoms Project Manager. Role will be based from home and will be required to work via an Umbrella Company If you are interested please click on the link to apply and Ben from intelligent resource will give you a call What is the Role? The purpose of this role is to use Microsoft Teams, SharePoint and Power Platform to simplify and automate our processes and systems. It is a tactical role, Embedded within an operations team, to support 'quick wins' by automating and digitalizing key processes to allow our people to focus on more value-adding activity. The digitalized processes should also be used to create useful management information to support decision-making. The role holder will also be expected to work with our teams to co-create new digital solutions and to support the implementation in our teams. What do I need? Work with the business to identify systems and processes that can be automated or made more efficient through the use of the Microsoft 365 platform and create a simple list of requirements. Create the required PowerApp and automation, supported with Power BI reports where necessary. Assist with the development of the team SharePoint site and integration into Teams. Support our teams with the deployment of new applications. Present management information from the digitalized processes in a clear and easy to understand format. Knowledge, Skills and Experience Microsoft Teams (essential) Power Apps (essential) Power Automate (essential) Power BI (desirable) SharePoint (essential) Able to work independently and to prioritize and manage multiple agile projects. Able to communicate effectively, both verbally and in writing. Good at working collaboratively with others. Able to analyse problems and design efficient solutions. Able to design Power Apps and automation that are intuitive for the end user. Intelligent Resource is committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organisation. Should you choose to contact Intelligent Resource regarding this role or apply for it, all personal data you submit to us will be processed in accordance with our Privacy Notice which you can find on our website.
11/09/2021
Contractor
On behalf our client, a blue chip organisation, we are currently recruiting for a Telecoms Project Manager. Role will be based from home and will be required to work via an Umbrella Company If you are interested please click on the link to apply and Ben from intelligent resource will give you a call What is the Role? The purpose of this role is to use Microsoft Teams, SharePoint and Power Platform to simplify and automate our processes and systems. It is a tactical role, Embedded within an operations team, to support 'quick wins' by automating and digitalizing key processes to allow our people to focus on more value-adding activity. The digitalized processes should also be used to create useful management information to support decision-making. The role holder will also be expected to work with our teams to co-create new digital solutions and to support the implementation in our teams. What do I need? Work with the business to identify systems and processes that can be automated or made more efficient through the use of the Microsoft 365 platform and create a simple list of requirements. Create the required PowerApp and automation, supported with Power BI reports where necessary. Assist with the development of the team SharePoint site and integration into Teams. Support our teams with the deployment of new applications. Present management information from the digitalized processes in a clear and easy to understand format. Knowledge, Skills and Experience Microsoft Teams (essential) Power Apps (essential) Power Automate (essential) Power BI (desirable) SharePoint (essential) Able to work independently and to prioritize and manage multiple agile projects. Able to communicate effectively, both verbally and in writing. Good at working collaboratively with others. Able to analyse problems and design efficient solutions. Able to design Power Apps and automation that are intuitive for the end user. Intelligent Resource is committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organisation. Should you choose to contact Intelligent Resource regarding this role or apply for it, all personal data you submit to us will be processed in accordance with our Privacy Notice which you can find on our website.
