NANDOS

Software Engineer - Locate, Payment and Menu Overall Ambition Solve some of today's complex hospitality problems by creating innovative solutions using an open technology toolset. What We're Looking For We are looking for a Software Engineer to join our passionate, lean, agile, fast-growing, evolving and tech-loving team on a permanent basis. The projects we are working on are innovative and will change the fast-casual dining experience forever. As a Software Engineer, you will be responsible for designing, developing, deploying and maintaining innovative solutions using the latest tools and technologies. Software Engineers work in conjunction with Technical Leads and focus on delivering through the entire technical stack: be that backend services, systems integrations or rich user interfaces. You will relish tackling and solving tough problems and be looking to expand your skillset and increase your influence across new technologies. We will continue investing in you through training, conferences and great opportunities for advancement as we grow our team. You'll be comfortable working independently on backend and frontend tickets and can run effective sessions with peers on your team to ensure we're delivering the right thing in the right way. You will work with our build pipelines and infrastructure at a level where you can configure, optimise and troubleshoot for continued reliability and performance. You'll be passionate about moving Nando's forward and be a champion of best practices, patterns, processes and tech. You will lead by example: getting your hands dirty in the code, inspiring your peers & delivering quality software every day. About the Locate, Payment and Menu Team Our team brings together three critical domains of the Nando's eCommerce platform. The Locate domain is key to discovering restaurant capabilities during online ordering third-party integrations, helping communicate to our customers and other systems what a restaurant can offer. The Menu domain's primary objective is to support the business in presenting menu items digitally, effectively translating the physical menu into a seamless digital experience. The Payment domain covers everything related to getting money in for our eCommerce journeys, making integration with our payment provider a critical responsibility. As a member of our team, you will play a crucial role in developing and enhancing the digital experience across these domains. Your primary responsibility will be to work on end-to-end projects, providing APIs and connecting them with the frontend experience on both web and app platforms. Collaboration with other domain teams within the Customer Digital space will be a key aspect of your role, ensuring smooth integration and leveraging collective expertise to deliver the overall customer experience. You will be responsible for developing elegant solutions to match multi-variant business requirements and building high-throughput systems to support our operations. Responsibilities: Our Engineers have the opportunity to work on a variety of projects across a wide range of products that enable us to operate our restaurants business efficiently and provide customers with a great experience. Actively collaborate with other members of the team across all disciplines Routinely pair across disciplines and drive improvements in the team ways of working Support backlog priority decisions with technical input Develop E2E and unit test coverage, actively work to increase the robustness, quality, and number of tests within our codebase alongside feature development Maintain services once in production and ensure a robust monitoring and alerting strategy is in place (and create one if not). If you build it, you run it. Build robust and performant release pipelines; support peers in troubleshooting build failures Skills required Proficiency in programming languages such as Rust or Golang is a must Experience with TypeScript and React is a big bonus Proven experience of agile practices and ability to breakdown complex epics/features and provide effort estimates Experience working in more than one language/stack Can articulate topics and promote technology opportunities with a clear customer benefit Can engage with stakeholders outside the team and lead technical integration discussions with 3rd parties Everyone is Welcome At Nando's, everyone is welcome. Inspired by our Southern African heritage we know and value the richness that diversity brings to Nando's. We're committed to creating an inclusive and respectful culture for all; including our existing and future Nandocas, partners and suppliers, customers and the communities we are a part of. We deliberately work hard to create an environment where every individual is valued, respected and can flourish regardless of who they are, their background or outlook on life. We welcome applications from a diverse range of individuals and will consider any reasonable adjustments in order to enable candidates to perform as well as possible during the recruitment process.

Frontend Software Engineer (Flutter) - Nando's Point of Sale & Kitchen Management System Overall Ambition Solve some of today's most complex hospitality challenges by creating innovative, scalable technology using a modern, open technology stack. Help shape the future of Nando's at-counter customer and employee experience by building high-quality frontend applications used across our global restaurant estate. What We're Looking For We're looking for a Frontend Software Engineer to join our passionate, lean, agile, fast-growing and evolving technology team on a permanent basis. You'll be an engineer who enjoys solving challenging technical problems, building high-quality user experiences and continuously improving how software is delivered. You'll thrive working in a collaborative environment where ownership, curiosity and continuous learning are encouraged. Living the Nando's Values As a Nandoca, you'll embody the values that make Nando's unique. Pride - Take ownership of your work, hold yourself to high standards and care deeply about delivering quality outcomes. Passion - Bring energy, curiosity and enthusiasm to solving problems and creating exceptional customer experiences. Courage - Challenge the status quo, embrace change and make informed decisions, even when faced with uncertainty. Integrity - Act with honesty, transparency and accountability in everything you do. Family - Collaborate openly, support your teammates and contribute to an inclusive environment where everyone can thrive. These values shape how we work together, make decisions and build technology that moves Nando's forward. The Role As a Frontend Software Engineer, you'll design, develop, deploy and maintain modern user interfaces using Flutter and Dart across both desktop and mobile platforms. Working closely with Technical Leads, Product Managers, Designers and Backend Engineers, you'll help deliver intuitive, performant and resilient applications that power our Point of Sale and Kitchen Management platforms. You'll enjoy solving complex engineering problems while expanding your technical expertise across modern frontend technologies. We'll continue investing in your growth through training, conferences and opportunities to progress your career as our engineering organisation continues to scale. You'll be comfortable owning frontend features from design through to production, working independently on complex UI development while collaborating closely with your teammates through pairing, design discussions and code reviews. You'll also contribute to our frontend build and release pipelines, helping optimise application performance, improve developer experience and ensure highly reliable deployments. As part of the engineering team, you'll champion best practices, modern development patterns and continuous improvement while remaining hands-on in delivering high-quality software every day. About the Point of Sale & Kitchen Management Team Our mission is to transform the at-counter experience for both Customers and Nandocas across the globe by replacing legacy Point of Sale providers with a best-in-class, Nando's-built platform. This is a largely greenfield programme that will become the core of Nando's ordering technology, building upon our successful digital ordering and kitchen management platforms. Although based in the UK, the platform supports restaurants globally across the UK, South Africa, Australia and the USA, providing exciting engineering challenges around localisation, configurability and regional requirements. The Point of Sale application delivers the assisted ordering experience, providing opportunities to build highly responsive, state-driven interfaces that integrate seamlessly with menus, payments and ordering systems. Reliability is critical, with features such as offline capability ensuring restaurants can continue trading even when connectivity is limited. Responsibilities Collaborate closely with engineers, product managers, designers and technical leads across multiple disciplines. Pair regularly with teammates and contribute to improving engineering practices and team ways of working. Contribute technical input towards backlog refinement, solution design and estimation. Design and build modern Flutter applications using Dart across desktop and mobile platforms. Develop comprehensive automated test coverage including Unit, Widget and Integration tests. Maintain production applications, ensuring excellent monitoring, observability and crash reporting. Build and maintain robust frontend CI/CD pipelines and support troubleshooting of build and release issues. Optimise application performance, responsiveness and user experience. Participate in code reviews and promote engineering best practices across the team. Continuously improve the quality, maintainability and scalability of our frontend applications. Skills & Experience Essential Commercial experience developing applications using Flutter and Dart. Strong understanding of Flutter architecture, state management and responsive UI development. Experience consuming REST and/or gRPC APIs. Experience writing automated Unit, Widget and Integration tests. Strong understanding of software engineering fundamentals, clean architecture and maintainable code. Experience working within Agile software development teams. Excellent communication and collaboration skills. Passion for building exceptional customer experiences. Enthusiasm for embracing AI-assisted development as part of the engineering workflow. Desirable Experience with Google Cloud Platform (GCP). Experience working with SQL or SQLite databases. Experience deploying applications to edge devices. Knowledge of Backend for Frontend (BFF) architectural patterns. Exposure to backend development using Golang or Rust. Experience developing for Windows and/or Android platforms. Experience contributing to CI/CD pipelines and release automation. Experience discussing technical solutions with stakeholders and third-party partners. Everyone is Welcome At Nando's, everyone is welcome. Inspired by our Southern African heritage, we know and value the richness that diversity brings to Nando's. We're committed to creating an inclusive and respectful culture for all; including our existing and future Nandocas, partners and suppliers, customers and the communities we are part of. We deliberately work hard to create an environment where every individual is valued, respected and can flourish regardless of who they are, their background or outlook on life. We welcome applications from a diverse range of individuals and will consider any reasonable adjustments to enable candidates to perform at their best throughout the recruitment process.

Senior QA Engineer - USA Tech Team Overall Ambition Help deliver exceptional digital experiences for Nando's customers across the USA by embedding quality throughout every stage of software delivery. You'll join a fast-moving engineering team, ensuring quality is considered from discovery through to production by combining thoughtful test strategy, intelligent automation and hands-on exploratory testing across modern web and mobile applications. What We're Looking For We're looking for a Senior QA Engineer to join our passionate, lean, agile, fast-growing and evolving USA Technology team on a permanent basis. You'll be an experienced Quality Engineer who enjoys solving complex quality challenges, improving engineering practices and helping teams deliver reliable software at pace. You'll work closely with Software Engineers, Product Managers and Designers to build quality into products from the very beginning of the development lifecycle rather than simply testing them at the end. You'll be comfortable owning the quality strategy across multiple products whilst remaining hands-on with automation, exploratory testing and continuous improvement. The Role As a Senior QA Engineer, you'll be responsible for embedding quality throughout the software development lifecycle across customer-facing digital products that power the Nando's experience throughout the USA. You'll work closely with Front End Engineers, Backend Engineers, Product Managers, UX Designers and Technical Leads to ensure every release is reliable, performant, accessible and production-ready. You'll help shape the team's quality engineering practices whilst remaining hands-on across automation, exploratory testing, release validation and production quality. You'll also: Build quality into every stage of product delivery. Define test strategies for new features and product initiatives. Design, develop and maintain automated UI and API test suites. Perform exploratory, regression, integration and end-to-end testing. Collaborate closely with engineers throughout development to improve testability. Identify, document and drive defects through to resolution. Ensure releases meet quality, accessibility and performance standards. Champion shift-left testing and continuous quality improvement. Mentor engineers and help improve quality engineering practices across the wider team. Champion the effective use of AI-assisted engineering tools to improve testing efficiency whilst maintaining engineering quality. About the USA Tech Team Our team's objective is to bring the same high-quality digital experience that customers enjoy in the UK and Ireland to customers across the USA. To achieve this, we build and evolve the services powering our customer journeys across: Locate Menu Payments Orders Loyalty Identity Web & Mobile Applications As a Senior QA Engineer, you'll play a key role in ensuring these customer journeys remain reliable, scalable and resilient. You'll work alongside Software Engineers, Product Managers and Designers to build quality into every release whilst helping the team continuously improve engineering standards. Responsibilities You'll: Define quality strategies for new features and product initiatives. Create and maintain scalable automated UI, API and end-to-end test suites. Execute exploratory, regression, integration and acceptance testing where appropriate. Work closely with engineers to improve testability and automation coverage. Identify, document and manage defects through to resolution. Validate customer journeys across multiple browsers, devices and platforms. Ensure accessibility, usability and performance standards are maintained. Contribute automated testing into CI/CD deployment pipelines. Support production releases through validation and post-release verification. Analyse production issues using monitoring and observability tools. Participate in sprint planning, refinement and team ceremonies. Promote quality engineering best practices across the team. Mentor junior engineers and contribute to the development of quality engineering capability. Continuously explore emerging technologies, including AI-assisted software testing, to improve engineering effectiveness. Skills Required Essential Significant commercial experience as a Software QA Engineer, Quality Engineer or SDET. Strong experience designing and maintaining automated UI and API test suites. Experience with modern browser automation frameworks such as Playwright, Cypress or Selenium. Experience testing REST APIs using Postman, Insomnia or similar tools. Strong manual exploratory, regression and end-to-end testing experience. Experience working with JSON payloads, API responses and network debugging. Experience integrating automated testing into CI/CD pipelines. Strong understanding of Agile software delivery and modern SDLC practices. Excellent defect investigation and root cause analysis skills. Strong communication and collaboration skills across engineering and product teams. Experience influencing engineering quality and testing practices. Experience using AI tools to improve testing productivity and software quality. Highly Desirable Experience testing React and React Native applications. Experience using Maestro for mobile test automation. Experience with BrowserStack or similar real-device testing platforms. Experience with visual regression testing using Percy. Experience with performance testing tools such as k6, Gatling or equivalent. Experience with Google Cloud Platform (GCP). Experience working with Grafana, LogRocket or similar observability platforms. Accessibility testing (WCAG). Experience working on customer-facing, high-scale digital platforms.

Senior Front End Engineer - USA Tech Team Overall Ambition Solve some of today's most complex hospitality challenges by building intuitive, high-performing digital experiences using modern frontend technologies. Help shape the technical direction of our customer-facing applications whilst delivering exceptional experiences across the USA. What We're Looking For We're looking for a Senior Front End Engineer to join our passionate, lean, agile, fast-growing and evolving technology team on a permanent basis. You'll be an experienced frontend engineer who enjoys solving complex user experience challenges, building scalable web applications and helping those around you become better engineers. You'll be comfortable owning large frontend initiatives from design through to production, influencing technical direction and driving engineering excellence across multiple teams. You'll remain hands-on whilst acting as a trusted technical leader within the team. Living the Nando's Values As a Nandoca, you'll embody the values that make Nando's unique. We're looking for people who demonstrate: Pride - Take ownership of complex technical challenges, maintain high engineering standards and consistently deliver high-quality software. Passion - Bring curiosity, enthusiasm and a continuous learning mindset to solving customer problems and improving engineering practices. Courage - Challenge existing approaches, embrace change and confidently make informed technical decisions. Integrity - Act with honesty, transparency and accountability in every interaction and technical decision. Family - Support, mentor and collaborate with teammates, helping create an inclusive culture where everyone can do their best work. These values shape how we work together, make decisions and build technology that moves Nando's forward. The Role As a Senior Front End Engineer, you'll design, build, deploy and operate modern, high-quality web applications that power the Nando's digital experience across the USA. You'll partner closely with Technical Leads, Product Managers, UX Designers and fellow engineers to create fast, accessible and engaging customer experiences whilst helping shape the frontend architecture across our digital platform. You'll be trusted to independently lead complex frontend initiatives, mentor engineers across the team and champion engineering best practice. You'll also: Lead frontend technical discovery and solution design for complex initiatives. Build reusable, scalable and accessible component libraries. Translate UX designs into responsive, high-quality user interfaces. Drive engineering quality through code reviews, testing strategies and frontend standards. Coach and mentor engineers through pairing, technical guidance and knowledge sharing. Own frontend applications throughout their lifecycle using a "You build it, you run it" mindset. Improve performance, accessibility, security and developer experience across our applications. Contribute to frontend architecture and engineering strategy alongside Technical Leads and Principal Engineers. Champion the effective use of AI-assisted engineering tools to improve delivery whilst maintaining engineering quality. About the USA Tech Team Our team's objective is to bring the same high-quality digital experience that customers enjoy in the UK and Ireland to customers across the USA. To achieve this, we build and evolve the services powering our customer journeys across: Locate Menu Payments Orders Loyalty Identity Web & Mobile Applications As a Senior Front End Engineer, you'll play a key role in designing and delivering the customer-facing experiences across these domains. You'll work closely with backend engineers, Product Managers and Designers to build intuitive, responsive and accessible applications that delight customers while remaining scalable, resilient and easy to evolve. You'll collaborate with other engineering teams across Customer Digital, helping align frontend standards, improve shared libraries and continually enhance our engineering ecosystem. Responsibilities Our Senior Front End Engineers are technical leaders who remain close to the code whilst helping the wider engineering organisation succeed. You'll: Design and build modern, scalable and accessible frontend applications. Lead technical implementation of complex frontend initiatives from discovery through production. Develop reusable UI components and shared design system capabilities. Collaborate with Product Managers, Designers, Technical Leads and backend engineers to deliver outstanding customer experiences. Mentor engineers through pairing, coaching and constructive code reviews. Drive improvements to frontend engineering standards, tooling and development practices. Contribute to frontend architecture and technical roadmaps. Build comprehensive automated testing and continuously improve test coverage. Optimise application performance, responsiveness and Core Web Vitals. Own frontend services in production, including monitoring, observability and continuous improvement. Build and optimise CI/CD pipelines for frontend applications. Support incident response, root cause analysis and ongoing service improvements. Champion accessibility (WCAG), usability and responsive design best practices. Continuously explore emerging technologies, including AI-assisted software development, to improve engineering effectiveness. Skills Required Essential Significant commercial experience building large-scale frontend applications. Expert proficiency with TypeScript , React and modern JavaScript. Strong experience with React ecosystem tools such as React Query, Redux Toolkit or equivalent state management solutions. Deep understanding of HTML5, CSS3 and responsive web design. Strong knowledge of frontend architecture, component-based design and scalable application patterns. Experience integrating RESTful APIs and backend services. Experience building performant, accessible and responsive user interfaces. Strong experience with automated frontend testing (Jest, React Testing Library, Playwright or Cypress). Experience with CI/CD pipelines and cloud-hosted frontend deployments. Excellent communication skills with the ability to explain technical concepts to both technical and non-technical audiences. Experience mentoring engineers and influencing technical direction. Strong understanding of Agile software delivery. Experience using AI effectively as part of the software development lifecycle. Highly Desirable React Native Next.js Google Cloud Platform (GCP) Kubernetes Design Systems Storybook GraphQL Micro Frontends Performance optimisation and Core Web Vitals Accessibility (WCAG) Observability platforms and frontend monitoring Everyone is Welcome At Nando's, everyone is welcome. Inspired by our Southern African heritage, we know and value the richness that diversity brings to Nando's. We're committed to creating an inclusive and respectful culture for all, including our existing and future Nandocas, partners, suppliers, customers and the communities we serve. We work hard to create an environment where every individual is valued, respected and can flourish regardless of who they are, their background or outlook on life. We welcome applications from a diverse range of individuals and will consider any reasonable adjustments to enable candidates to perform at their best throughout the recruitment process.

Technical Lead - USA Tech Team Overall Ambition Solve some of today's most complex hospitality challenges by creating innovative, scalable technology using a modern, open technology stack. Lead engineering teams that deliver reliable, high-performing solutions which improve the experience of our customers and Nandocas while enabling Nando's continued growth across the USA. What We're Looking For We're looking for an experienced Technical Lead to join our passionate, lean, agile, fast-growing and evolving technology team on a permanent basis. You'll be a hands-on technical leader who enjoys solving complex engineering challenges, building highly scalable distributed systems and helping engineers grow. You'll combine technical excellence with strong leadership, enabling teams to deliver high-quality software whilst continuously improving engineering practices. Working closely with Product Managers, Engineers, Architects and business stakeholders, you'll shape technical direction, support delivery and ensure we're building solutions that create meaningful value for both our customers and Nandocas. Living the Nando's Values As a Nandoca, you'll embody the values that make Nando's unique. Pride - Take ownership of complex technical challenges, maintain high engineering standards and consistently deliver quality outcomes. Passion - Bring curiosity, enthusiasm and energy to solving customer problems while helping others succeed. Courage - Challenge existing approaches, embrace change and make informed technical decisions, even in uncertain environments. Integrity - Build trust through honesty, transparency and accountability in everything you do. Family - Foster an inclusive, collaborative environment where individuals feel supported, respected and empowered to do their best work. These values shape how we work together, make decisions and build technology that moves Nando's forward. The Role As a Technical Lead, you'll provide technical leadership across one of our USA digital product domains, helping deliver scalable, resilient and maintainable software that supports Nando's expansion into the US market. You'll remain hands-on while providing architectural guidance, mentoring engineers, driving technical excellence and ensuring your team delivers high-quality software at pace. You'll work closely with Product Managers to shape technical roadmaps, translate business requirements into scalable solutions and balance long-term technical strategy with day-to-day delivery. You'll champion engineering best practices including automation, testing, observability, security, operational excellence and AI-assisted software development, creating an environment where engineers can do their best work. About the USA Tech Team Our mission is to bring the same exceptional digital experience enjoyed by customers across the UK and Ireland to customers throughout the USA. Our engineering teams work across the entire customer digital ecosystem, including: Locate - Helping customers and third-party platforms discover restaurant capabilities. Menu - Delivering rich digital menu experiences across every ordering channel. Payments - Powering secure, reliable payment experiences throughout our ecommerce journeys. Orders - Processing and tracking customer orders from checkout through to restaurant fulfilment. Loyalty - Rewarding customers through engaging loyalty experiences and integrations. Identity - Providing secure authentication and customer identity services. Frontend Applications - Delivering seamless experiences across web and mobile platforms. Working across these domains, you'll help build scalable APIs, backend services and frontend integrations that support millions of customer interactions while enabling rapid business growth. You'll collaborate closely with other Customer Digital teams to design elegant technical solutions, integrate multiple systems and deliver highly resilient, high-throughput platforms. Responsibilities Lead, mentor and develop a cross-functional engineering team, fostering a culture of ownership, collaboration and continuous improvement. Define technical direction and solution architecture for complex distributed systems. Partner with Product Managers and stakeholders to prioritise work and align technical delivery with business goals. Remain hands-on, contributing to software design, architecture, code reviews and complex engineering initiatives. Champion engineering excellence through modern development practices, testing, automation and continuous delivery. Drive improvements in platform reliability, scalability, security and operational performance. Promote observability, monitoring and operational ownership across the engineering lifecycle. Support engineers through mentoring, coaching and technical leadership. Collaborate with architecture, platform and security teams to ensure alignment across the wider technology organisation. Build strong relationships with third-party technology partners and internal stakeholders. Encourage adoption of AI-assisted engineering practices where they improve developer productivity and software quality. Skills & Experience Essential Proven experience leading software engineering teams within Agile environments. Strong hands-on software engineering background designing and building distributed systems. Experience architecting cloud-native applications using modern engineering practices. Strong understanding of microservices, APIs and event-driven architectures. Experience balancing technical strategy with product delivery. Excellent communication, mentoring and stakeholder management skills. Experience integrating internal platforms with third-party services. Strong understanding of software architecture, scalability, resilience and security. Passion for coaching engineers and building high-performing teams. Experience embracing AI-assisted software development as part of modern engineering practices. Desirable Experience with Rust, Golang and/or TypeScript. Experience building Backend for Frontend (BFF) services. Experience with React, React Native and Next.js. Experience working with Google Cloud Platform. Experience with Kubernetes, Cloud Run, GitOps and modern deployment practices. Experience using Vercel or similar frontend deployment platforms. Experience supporting international or multi-region products. Previous experience working within ecommerce or high-traffic customer-facing platforms. Technology Stack Languages: Rust, Golang, TypeScript Architecture: Microservices, Backend for Frontend (BFF) Frontend: React, React Native, Next.js Cloud & Platform: Google Cloud Platform (GCP), Kubernetes, Cloud Run, GitOps, Vercel Engineering Practices: CI/CD, Automated Testing, Observability, Distributed Systems, AI-Assisted Development Everyone is Welcome At Nando's, everyone is welcome. Inspired by our Southern African heritage, we know and value the richness that diversity brings to Nando's. We're committed to creating an inclusive and respectful culture for all, including our existing and future Nandocas, partners and suppliers, customers and the communities we are part of. We deliberately work hard to create an environment where every individual is valued, respected and can flourish regardless of who they are, their background or outlook on life. We welcome applications from a diverse range of individuals and will consider any reasonable adjustments to enable candidates to perform at their best throughout the recruitment process.

Senior Software Engineer - USA Tech Team Overall Ambition Solve some of today's most complex hospitality challenges by creating innovative, scalable technology using a modern, open technology stack. Help shape the technical direction of our products while delivering exceptional customer experiences across the USA. What We're Looking For We're looking for a Senior Software Engineer to join our passionate, lean, agile, fast-growing and evolving technology team on a permanent basis. You'll be an experienced engineer who enjoys solving difficult technical problems, building highly scalable systems and helping those around you become better engineers. You'll be comfortable owning complex initiatives from design through to production, influencing technical direction and driving engineering excellence across multiple teams. You'll remain hands-on whilst acting as a trusted technical leader within the team. Living the Nando's Values As a Nandoca, you'll embody the values that make Nando's unique. We're looking for people who demonstrate: Pride - Take ownership of complex technical challenges, maintain high engineering standards and consistently deliver high-quality software. Passion - Bring curiosity, enthusiasm and a continuous learning mindset to solving customer problems and improving engineering practices. Courage - Challenge existing approaches, embrace change and confidently make informed technical decisions. Integrity - Act with honesty, transparency and accountability in every interaction and technical decision. Family - Support, mentor and collaborate with teammates, helping create an inclusive culture where everyone can do their best work. These values shape how we work together, make decisions and build technology that moves Nando's forward. The Role As a Senior Software Engineer, you'll design, build, deploy and operate high-quality software across our digital platform whilst helping shape the technical direction of the products you support. You'll partner closely with Technical Leads, Product Managers and fellow engineers to solve complex business problems, influence architectural decisions and ensure our platforms remain scalable, resilient and secure. You'll be trusted to independently lead large technical initiatives, mentor engineers across the team and champion engineering best practice. You'll be comfortable working across the full technology stack, whether that's backend services, APIs, integrations, infrastructure or frontend applications. You'll also: Lead technical discovery and solution design for complex initiatives. Break down large technical problems into achievable deliverables. Drive engineering quality through code reviews, testing strategies and technical standards. Coach and mentor engineers through pairing, technical guidance and knowledge sharing. Own production services throughout their lifecycle using a "You build it, you run it" mindset. Identify opportunities to improve architecture, developer experience and platform reliability. Contribute to engineering strategy alongside Technical Leads and Principal Engineers. Champion the effective use of AI-assisted engineering tools to improve delivery while maintaining engineering quality. About the USA Tech Team Our team's objective is to bring the same high-quality digital experience that customers enjoy in the UK and Ireland to customers across the USA. To achieve this, we build and evolve the services powering our customer journeys across: Locate Menu Payments Orders Loyalty Identity Web & Mobile Applications As a Senior Software Engineer, you'll play a key role in designing and delivering solutions that span these domains. You'll work on end-to-end initiatives, designing APIs, integrating distributed systems and building customer-facing experiences that are scalable, resilient and easy to evolve. You'll collaborate closely with other domain teams across Customer Digital, helping align technical approaches, solve cross-domain challenges and continually improve the overall engineering ecosystem. Responsibilities Our Senior Software Engineers are technical leaders who remain close to the code while helping the wider engineering organisation succeed. You'll: Design and deliver scalable, secure and resilient software solutions. Lead technical implementation of complex initiatives from discovery through production. Collaborate with engineers, Product Managers and Technical Leads to shape technical solutions. Mentor engineers through pairing, coaching and constructive code reviews. Drive improvements to engineering standards, tooling and development practices. Contribute to architectural discussions and technical roadmaps. Build comprehensive automated testing and continuously improve test coverage. Own services in production, including monitoring, observability, alerting and operational excellence. Build and optimise CI/CD pipelines and deployment processes. Support incident response, root cause analysis and continuous service improvement. Influence technical decisions across multiple teams where appropriate. Champion performance, scalability, security and maintainability across the platform. Continuously explore emerging technologies, including AI-assisted software development, to improve engineering effectiveness. Skills Required Essential Significant commercial software engineering experience delivering production systems. Expert proficiency in Rust, Golang or TypeScript. Experience designing distributed systems, APIs and event-driven architectures. Strong understanding of software architecture and engineering best practices. Experience working across multiple programming languages and technology stacks. Strong experience with CI/CD, cloud-native development and production support. Excellent communication skills with the ability to explain technical concepts to both technical and non-technical audiences. Experience mentoring engineers and influencing technical direction. Strong understanding of Agile software delivery. Experience using AI effectively as part of the software development lifecycle Highly Desirable React React Native Kubernetes Google Cloud Platform (GCP) Okta Event-driven architecture Microservices Infrastructure as Code Observability platforms and distributed tracing Everyone is Welcome At Nando's, everyone is welcome. Inspired by our Southern African heritage, we know and value the richness that diversity brings to Nando's. We're committed to creating an inclusive and respectful culture for all, including our existing and future Nandocas, partners, suppliers, customers and the communities we serve. We work hard to create an environment where every individual is valued, respected and can flourish regardless of who they are, their background or outlook on life. We welcome applications from a diverse range of individuals and will consider any reasonable adjustments to enable candidates to perform at their best throughout the recruitment process.

Data Analyst Overall Ambition Nando's is on a journey to Create Lasting Happiness, making a difference to the lives of our people, our customers, and the communities we work in. Originally started in Johannesburg, South Africa, we pride ourselves on creating memorable experiences for everyone involved in Nando's: from our employees, communities, founders, and suppliers, but most importantly, our customers. Whilst we always look back on our history and story with pride, the story is still evolving. We have recently been growing our digital capabilities to ensure the Nando's experience remains relevant to modern-day customers. You will be joining a tech team that has grown rapidly in the past five years and is determined to enable change within the restaurant industry by bringing innovative thinking and the latest technology tools and practices to solve some of its most complex problems. The Data and Analysis Team We are seeking an experienced Data Analyst to join our Data and Analysis team. Our remit is to ensure everyone has access to the right information, at the right time, and that Nando's gets the best value out of our data to achieve our business goals. Our current focus is extracting insights from the data and creating a single source of accurate, timely data as we continue to increase our data maturity and advance our predictive analytic capability and explore the role of AI in the business. You will be part of our work to support our strategic goals and build a data-informed attitude for addressing our opportunities and challenges. Our Values At Nando's, our values guide how we work, make decisions, and show up for each other every day: Pride - We take pride in everything we do, from the quality of our food to the impact of our work. Passion - We bring energy, enthusiasm, and a love for what we do. Courage - We speak up, challenge the status quo, and are not afraid to try new things. Integrity - We do the right thing, act honestly, and build trust with each other. Family - We care for and support one another, creating a sense of belonging where everyone can thrive. What we're looking for: As a Data Analyst you will work across a wide range of domains from financial and operational data, to kitchen tech and stock, helping our teams make better decisions grounded in sound analysis. As a curious problem-solver, you will be able to move between the technical and the commercial; and be comfortable building data models as well as presenting findings to senior stakeholders. In this role you'll work independently across the full data stack, understanding the 'why' behind requests before jumping to the 'what', and contributing to the translation of business problems into well-defined, actionable work. You'll be supported by a collaborative team and won't be expected to deliver everything solo from day one, but you'll be expected to grow into doing so. You will Write and maintain SQL models (in Dataform) to transform and serve reliable data across our pipelines Support data engineers in the design, building and testing of data pipelines, able to contribute meaningfully, not just consume the output Build and iterate on cloud-based reports and dashboards in Looker (or similar BI tool), giving our support teams and restaurants clear, actionable insight into performance Translate business questions into well-scoped analysis and understand the problem and domain before reaching for the answer Communicate findings clearly to both technical and non-technical stakeholders, choosing the right medium for the audience Peer review colleagues' work and contribute to data quality standards and documentation Identify opportunities to automate manual processes and data tasks, and take the initiative to implement them Skills required You will have proven experience in the following: Writing complex SQL to query, transform and model data across our cloud data platform (window functions, CTEs, complex datatypes) Building and maintaining data models in Dataform, or a similar data transformation tool such as Snowflake or DBT, with an understanding of how they fit into the broader pipeline Building reports and dashboards in Looker or a similar BI tool, serving reliable, self-serve data to the business Using Git as standard practice - branching, pull requests and code review Contributing to the translation of business requests into clearly scoped, actionable work items Applying data quality techniques - writing tests, identifying issues proactively and communicating data limitations clearly Documenting data models, definitions and lineage to a production standard Understanding data governance principles and championing good data management practice within the team Applying and understanding when to use relevant statistical methods to support analysis Supporting data engineers in designing, coding and testing data processing pipelines Using AI-assisted coding tools (e.g. Claude) to improve the speed and quality of your work - critically, not blindly - with an awareness of responsible AI use and data governance implications You will also display Clear communication with both technical and non-technical stakeholders, able to explain complex findings in plain language and tell the story behind the data Genuine intellectual curiosity, actively exploring new tools and methods, including AI, and sharing what you learn with the team Comfort with ambiguity, able to define the right question and find the "so what" before jumping to answer A product mindset, understanding the business objective behind every piece of analysis, not just the request on the surface A proactive approach to improving processes, data quality and ways of working, with the initiative to make it happen, not just flag it A collaborative team attitude, peer reviewing others' work, sharing knowledge and contributing to a stronger team Inclusion At Nando's, everyone is welcome. Inspired by our Southern African heritage we know and value the richness that diversity brings to Nando's. We're committed to creating an inclusive and respectful culture for all; including our existing and future Nandocas, partners and suppliers, customers and the communities we are a part of. We deliberately work hard to create an environment where every individual is valued, respected and can flourish regardless of who they are, their background or outlook on life. We welcome applications from a diverse range of individuals and will consider any reasonable adjustments in order to enable candidates to perform as well as possible during the recruitment process.

Senior QA Engineer - Nando's Point of Sale & Kitchen Management System (NPOS & NKMS) Overall Ambition Help shape the future of Nando's at-counter customer and employee experience by building quality into every stage of delivery. You'll play a key role in ensuring our Point of Sale and Kitchen Management platforms are reliable, accessible, performant and resilient for millions of customers and Nandocas across the globe. What We're Looking For We're looking for a Senior QA Engineer to join our passionate, lean, agile, fast-growing and evolving technology team on a permanent basis. You'll be an experienced QA professional who enjoys solving complex technical challenges and driving quality across every stage of the software development lifecycle. You'll take ownership of quality strategy across our Point of Sale and Kitchen Management products, combining hands-on hardware validation, modern testing practices and release governance to ensure exceptional customer and restaurant experiences. Living the Nando's Values As a Nandoca, you'll embody the values that make Nando's unique. Pride - Take ownership of your work, hold yourself to high standards and care deeply about delivering quality outcomes. Passion - Bring energy, curiosity and enthusiasm to solving problems and creating exceptional customer experiences. Courage - Challenge the status quo, embrace change and make informed decisions, even when faced with uncertainty. Integrity - Act with honesty, transparency and accountability in everything you do. Family - Collaborate openly, support your teammates and contribute to an inclusive environment where everyone can thrive. These values shape how we work together, make decisions and build technology that moves Nando's forward. The Role As a Senior QA Engineer, you'll define and lead the quality strategy across our Point of Sale and Kitchen Management platforms, ensuring every release meets the highest standards before reaching our restaurants. This is a hands-on senior role focused on quality engineering rather than simply writing automated tests. You'll own test planning, release validation, hardware testing, production quality and continuous improvement across multiple products. You'll work closely with Software Engineers, Product Managers and Technical Leads to ensure quality is built into every stage of delivery, balancing speed with stability as we deliver software to restaurants around the world. You'll enjoy reproducing complex production issues, validating software on physical hardware and identifying opportunities to improve our overall testing approach. You'll also champion modern QA practices, AI-assisted testing where appropriate and continuous improvement across the engineering organisation. About the Point of Sale & Kitchen Management Team Our mission is to transform the at-counter experience for both Customers and Nandocas by replacing legacy Point of Sale providers with a best-in-class platform built by Nando's. This is a largely greenfield programme that will become the backbone of Nando's ordering technology, integrating seamlessly with our digital ordering and Kitchen Management platforms. Although based in the UK, the platform supports restaurants globally across the UK, South Africa, Australia and the USA, creating exciting engineering challenges around localisation, configurability and operational resilience. Our software powers restaurant tills, kitchen displays, payment devices and ordering workflows where reliability is business critical. Every release directly impacts restaurant operations, making quality engineering fundamental to our success. Responsibilities Define and lead the quality strategy across our Point of Sale and Kitchen Management products. Design, execute and continuously improve comprehensive test plans for restaurant hardware and software. Perform hands-on manual validation across Windows and Android Point of Sale devices, kitchen screens, receipt printers and payment terminals. Own release validation activities and ensure production readiness before deployment. Monitor post-release stability and rapidly investigate, reproduce and resolve production issues. Work closely with Software Engineers to improve testability, quality and release confidence throughout development. Build and maintain automated testing using modern frameworks including Playwright and Maestro where appropriate. Support API, integration, end-to-end, accessibility, regression and performance testing activities. Contribute to test management using Testmo and help drive continuous improvements across our quality processes. Use monitoring, observability and production insights to improve platform reliability and customer experience. Champion accessibility, resilience and operational excellence as core engineering principles. Evaluate emerging technologies, including AI-assisted testing approaches, where they deliver measurable value. Skills & Experience Essential Significant experience leading QA strategy for modern web, desktop or mobile applications. Strong hands-on manual testing experience across physical Windows and Android hardware. Experience testing customer-facing or operational business-critical applications. Experience creating comprehensive test plans and release validation strategies. Strong understanding of functional, integration, regression, accessibility, API and performance testing. Experience with modern automation frameworks such as Playwright and/or Maestro. Experience testing Flutter applications. Familiarity with JSON payloads, API validation and backend integrations. Experience with test management platforms such as Testmo or similar. Excellent communication and stakeholder management skills. Experience working within Agile software development teams. Enthusiasm for embracing AI-assisted testing as part of the engineering workflow. Desirable Experience using BrowserStack or similar real-device testing platforms. Experience with visual regression tools such as Percy. Experience with LogRocket, Grafana or similar observability platforms. Exposure to performance testing tools such as k6 or Gatling. Experience working with Google Cloud Platform. Understanding of SQL databases and backend services. Experience working with restaurant technology, retail systems or hardware-integrated applications. You'll Be Collaborative, constructive and empathetic in how you work with others. Pragmatic in balancing quality, delivery speed and long-term maintainability. Passionate about creating reliable, accessible experiences for customers and restaurant teams. Comfortable influencing engineering teams without direct authority. Someone who leaves teams, products and engineering practices better than they found them. Everyone is Welcome At Nando's, everyone is welcome. Inspired by our Southern African heritage, we know and value the richness that diversity brings to Nando's. We're committed to creating an inclusive and respectful culture for all, including our existing and future Nandocas, partners and suppliers, customers and the communities we are part of. We deliberately work hard to create an environment where every individual is valued, respected and can flourish regardless of who they are, their background or outlook on life. We welcome applications from a diverse range of individuals and will consider any reasonable adjustments to enable candidates to perform at their best throughout the recruitment process.