Venesky-Brown

Venesky-Brown's client, a public sector organisation in Cardiff, is currently looking to recruit a Service Designer for an initial 4 month contract with potential to extend on a rate of £282.39/day (Inside IR35). This role will be predominantly remote with some travel to offices in Cardiff. Responsibilities: - Act as an expert and advocate for best practice, coaching and mentoring teams. - Advise and coordinate staff, deliver training, and share knowledge. - Identify and resolve team issues, foster collaboration, and create a positive working environment. - Lead complex service design activities and implement new ways of working. - Design services and components to meet business needs and user requirements. - Prioritise user stories, evaluate design options, and manage risk. - Apply Agile principles and tools effectively. - Document work using standard methods and tools, including prototypes. - Contribute to user experience design and iterate design patterns. - Challenge constraints, adapt processes, and champion user research. - Generate and test multiple solutions, implement policies, and align with best practice. - Communicate complex and sensitive information clearly across teams and stakeholders. - Manage stakeholder expectations and resolve disputes. - Facilitate collaboration, provide constructive feedback, and represent user needs internally. - Recommend tools and methods, adapt to technological changes. - Use prototyping techniques and basic HTML skills. - Ensure safe use of equipment and value for money. - Contribute to budgeting and financial planning. Essential Skills: - Educated to post-graduate level (or equivalent qualification/experience in an associated professional field) - Practical experience, working at this level, across the range of work procedures and practices. - Evidence of continuous professional development. - Experience of working in a similar role as a confident and competent designer, developing designs based on evidence of user needs and organisational outcomes. - Experience of interpreting evidence-based research and incorporating this into your work. - Experience of meeting performance targets and coaching and mentoring others to improve performance. - Familiar with graphical human/computer interfaces that facilitate effective communication between human operator and computer. - Aware of applying relevant standards, practices, codes, and assessment and certification programmes to the specific organisation or business domain. - Familiar with iterative methods and techniques to allocate and optimise the division of functions between the human, machine and organisational elements of IT systems, and the functions themselves in terms of ergonomic impact. - Familiar with systematic and iterative design of the physical and cognitive interfaces, to create an effective user experience in a software system, product or service, with attention paid to variety of locations and access devices employed by users. - Knowledge and understanding of the brand image and personality of the organisation's products and/or services and the overall culture and personality of the work environment. - Teamwork skills in working collaboratively with others to achieve a common goal. - Written and Verbal Expression Skills to communicate effectively, both verbally and in writing, such as reports and via emails. - Creativity skills in taking innovative approaches to problem solving and/or devising inventive and creative solutions. - Attention to detail skills to ensure accuracy and high-quality standards in given tasks, to ensure deliverables are accurate and complete. - Interacting with people skills in establishing relationships, contributing to an open culture and maintaining contacts with people from a variety of backgrounds and disciplines. Effective, approachable and sensitive communicator in different communities and cultures. - Adaptability Skills to adapt style and approach and to meet the needs of different audiences. Desirable Skills: - FEDIP Practitioner, or equivalent recognised Intermediate Professional qualification. - Theoretical and specialist knowledge gained with the following certifications (or equivalent): CUA - Certified Usability Analyst. If you would like to hear more about this opportunity please get in touch.

Venesky-Brown's client, a public sector organisation in Edinburgh/Glasgow, is currently looking to recruit a Release and Implementation Manager for an initial 6 month contract - with the potential to extend - on a rate of up to £580/day (inside of IR35). Due to the current circumstances this role will be a hybrid of working at home and the office. Responsibilities: Manage the release life cycle and planning across the different technical platforms Manage relationships and coordinate releases between different delivery teams Develop and communicate key release plans, commitments and changes to these plans ie release/code freeze/feature freeze and code merge plans and activities Run relevant cross work stream stakeholder sessions to ensure joint planning and delivery alignment Measure and monitor progress of release plans, develop appropriate reporting and escalation processes at both technical and business ie ensuring technical work streams are aligned Operational Readiness: Work alongside the Release Management Group (RMG) to ensure all release artefacts are in place - ie business checkout/Resolver group are run outside of RMG Work alongside the business to define the day-of-launch approach and deliver the implementation into the business on go-live Work with the test team to ensure release scheduling is planned and coordinated across all areas - including environments development and configuration throughout the development life cycle. Design and deliver the release continuous improvement roadmap to optimise code development and testing ie more frequent releases, small and often, risk/reward based approach Co-ordination of multiple supplier release to develop a Change Release Note to identify and align all components of that release across multiple platforms Control and manage these release scopes through development and implementation of a common framework and process. Management of what releases will be deployed through the development life cycle into the appropriate environments Coordination and alignment of the environments to support the development, testing and deployment process Environment management - Assurance that the Environments are in place when and where required through coordination with technology area Act as a conduit between testing and technology to ensure both parties are fully aligned and processes are in place to ensure deployment, testing and remediation takes place effectively across all platforms. Develop and support the approach to handover between the programme and live services Develop and support the approach to the management of live services prior to full business handover Essential Skills: Experienced delivery and release manager Day to day experience of operating in a release management role in complex environments Ability to think strategically to develop longer term improvements across the programme Constantly driving for improvements to improve efficiency and effectiveness Technical and business knowledge and experience Experience of taking deployments from development to implementation Confidence to present information in a clear and concise way in order to gain stakeholder buy in at both junior and senior levels If you would like to hear more about this opportunity please get in touch.

Venesky-Brown's client, the NHS, is currently looking to recruit multiple Project Support Officers for initial contracts until the end of March 2022 on a rate of £155/day (inside of IR35). Due to the current circumstances these roles will be remote based for the duration of the contracts. Essential Skills: - Particular focus on project delivery experience. - Project management background and/or experience working in a project office environment - Experience of co-ordinating all Project Phases including Proposal, Initiation, Design, Implementation, Closure and Review - Experience of diary co-ordination and arranging meetings together with all related duties - Minute taking skills. - Good knowledge of methodologies and techniques for planning, monitoring and controlling projects - Commitment to professional development. - Ability to manage a diverse workload while ensuring the provision of a high quality service - Ability to prioritise workload to meet deadlines in a changing environment without the requirement for direct supervision. - Team working experience, with excellent interpersonal and communication skills and a well-developed organisational ability. - Must have a current home working setup, a laptop will be provided Desirable Skills: - It would be highly advantageous for candidate to have health experience. - Formal programme and project management training eg PRINCE2 . - Experience in the delivery of training - Experience and knowledge of delivering effective customer-orientated services - Knowledge of budgeting and resource allocation procedures and effective financial management skills. - Evidence of negotiation and influencing skills. - Experience of working flexibly with team members and customers across a variety of business settings. - The ability to find ways of solving or pre-empting problems. If you would like to hear more about these opportunities please get in touch.

Venesky-Brown's client, a public sector organisation in Edinburgh, is currently looking to recruit 2 x Systems Trainers for fixed term contracts until 31st October 2022 on a salary of £28,756 - £33,309 per annum pro-rata. Due to the current circumstances these roles will be remote based for the foreseeable future. Responsibilities: - Develop training/learning materials aligned to the system functionality being developed by the People and Money Systems team this may include Webinars, online learning, user guides and workshops - Develop and conduct learning needs assessments in partnership with the Change Team - Deliver train the trainer and/or end user training as required - Support pre-training demonstrations and road shows in conjunction with the change management team - Contribute to implementation project plan development and status reporting as it relates to training activities, aligned to the Programme Training Strategy - Contribute to test preparation activities, publication of training material and scheduling training sessions - Support the communications team in the generation of organisation wide communications Essential Skills: - Excellent proven stakeholder engagement and management skills - Proven training experience, including developing, building and delivering engaging content - Experience in the use of other media such as video in a blended learning environment - In depth knowledge of Learning Management Systems (LMS) or similar platforms - Strong written English skills for documentation, instruction and additional training content - Demonstrable experience in IT or Systems areas. Desirable Skills: - Experience in utilising E-learning tools or software - Experience of Oracle or ERP systems training and related processes - Exposure to a wide range of systems or culture change projects in large, global businesses. If you would like to hear more about these opportunities please get in touch.