East Sussex County Council

Do you want to shape digital services that genuinely make a difference to colleagues and residents across East Sussex? If so, apply now! Then this is your opportunity to lead the design, performance and continuous improvement of a diverse portfolio of IT & Digital services that underpin everything the Council does - turning strategy into customer centred, resilient services that deliver real value. We're looking for an experienced and forward thinking Service Design & Assurance Manager to lead a critical portfolio of IT & Digital services that support both our organisation and the residents of East Sussex. This is a unique opportunity to shape not just services, but how people experience them - with responsibility spanning service design, service performance, digital front door, knowledge management, and leadership of our Continual Service Improvement, Tech Advocate and Accessibility teams. You'll play a central role in ensuring our services are customer centred, inclusive, and designed to deliver real value, while enabling colleagues across the organisation to work more effectively. The role includes leadership of multidisciplinary teams, including Service Analysts, Tech Advocates and the Accessibility Support team, ensuring a joined up approach to service delivery and user experience across IT & Digital. This role is hybrid, with an expectation of working from County Hall, Lewes at least one day a week and more frequently if there is a business need. We are looking for a confident and collaborative manager who can operate strategically while delivering tangible outcomes. You will demonstrate: Experience of managing a complex portfolio of digital or technology enabled products and services, with clear accountability for performance and customer experience. Experience developing collaborative solutions gained through a full project lifecycle. Experience in delivering business solutions in Content Management and associated technologies, particularly Microsoft SharePoint, search platforms and other Knowledge Management tools. Established expertise in IT service management, including service design, continual improvement and service catalogues. Ability to operate strategically, translating organisational priorities into deliverable service outcomes while balancing risk, value and dependencies. Interviews will take place in person at County Hall, St Anne's Crescent, Lewes, East Sussex, BN7 1UE. Interviews are expected to take place during August 2026. If you are unavailable, please let us know and we may be able to offer an alternative interview date. We offer a diverse range of benefits to help and support you during your employment. Vocational Training through Apprenticeships is now available to our staff, ranging from entry level to degree level qualifications. You can talk to the hiring manager and the apprenticeship team about what qualifications would be relevant to you and this job role, and if it is possible to support you in apprenticeship training.

East Sussex County Council is seeking an experienced Service Design & Assurance Manager to lead critical IT & Digital services aimed at enhancing user experience for residents. This hybrid role requires leadership in service design and digital strategies, ensuring teams deliver effective outcomes. The ideal candidate should possess significant experience managing complex digital products and techniques in IT service management, and exhibit a confident, collaborative management style. The position promises numerous benefits and opportunities for vocational training and development.

St Michael's Primary School in Withyham is seeking a self-motivated Individual Needs Assistant (INA) to support pupils under the guidance of the class teacher or SENCo. You may work 1:1 with a pupil, in small groups, or provide general classroom support. The post is 22.50 hours per week for INA and 5 hours MDSA (lunchtime) with term-time pattern (39 weeks plus 6.05 weeks annual leave) and pro rata salary. Fixed term until 31.08.2027.

Hours of work: 22.50 hours INA role and 5 hours MDSA role, per week. Working pattern: Part-time, term-time only (working for39 weeks per year plus6.05weeks annual leave). As the position is part-time/term-time only, the above salary will be pro rata. Fixed term until: 31.08.2027 Closing date: Monday 24 August, 2026 at 9:00 a.m. Interview date: W/c 1 September, 2026. St Michael's Primary School Station Road Withyham TN7 4BP Phone: Email: Website: Withyham - St Michael's Primary School - Home Please note, we do not accept CVs. Individual Needs Assistants play a crucial role in the day-to-day life of the school. The post involves supporting pupils with their learning under the direction of the class teacher or SENCo. Throughout the week you may be working 1:1 with a pupil, with a group of pupils or supporting generally in the classroom. Our INA's also play a crucial role in supporting during lunchtimes and in PPA time providing class cover. The post is for 22.50 hours a week as an Individual Needs Assistant and 5 hours MDSA (Lunchtime) - We can be flexible with hours if we find someone who meets all of our needs. We are looking for a self-motivated, caring INA who believes in supporting children to reach their full potential. If you are able to inspire our pupils to a love of learning and possess the skills and determination to make a difference to individual pupil outcomes, then you may be the candidate we are looking for. We can offer: A small and very supportive staff. Tailor made training to fit your role. Wonderful, well-behaved children. Well-resourced classrooms. A beautiful village setting with spacious grounds that we use every day. There will be opportunities for the successful candidate to bring any prior experience or current expertise to the role. If you have no experience of working with children training and support is available. Start date: As soon as possible Visits to the school are strongly recommended and can be arranged via Ms D Udell on: or by emailing: . This post is covered by the Childcare Disqualification Regulations 2018. The school will need to ensure that they are not knowingly employing a person who is disqualified under the 2018 Regulations in connection with relevant childcare provision. Accordingly, the successful candidate will be required to demonstrate to the school, by completing a self-declaration form as part of the pre-employment checks process, that they have not been disqualified under the 2018 Regulations. If the preferred candidate is found to be disqualified under the 2018 Regulations, the offer of employment will be subject to the application by the preferred candidate to Ofsted for a waiver and the receipt of a waiver from Ofsted. St Michael's Primary School is committed to safeguarding all children. Successful candidates will require a DBS clearance and suitable references before commencing employment. We welcome applications from all section of the community, regardless of gender, race, religion, disability, sexual orientation or age.

Salary: £25,974.54 - £27,658.07 per annum pro rata, depending on experience Contract type: Fixed Term Working pattern: Part-time Closing date: Thursday 6th August 2026 Interview date: To be confirmed Could this be the role for you? We are looking for someone who is kind, practical and willing to learn, to join our Technology Team as an IT Support Assistant. You do not need to arrive knowing everything. You do need to listen carefully, explain things clearly and stay calm when someone needs help. This is not just a role about fixing laptops, passwords and printers. It is about helping employees and volunteers feel confident using the technology they rely on every day. Guided by our values of Kindness, Respect, Innovation and Inclusivity, you will help people with different levels of digital confidence feel supported, included and able to do their work well. What we are looking for We are interested in your attitude as much as your experience. You may already have some IT knowledge, or you may be looking for your first real step into an IT role. What matters is that you are calm, curious, organised and willing to learn. You will need to be comfortable helping people who may have very different levels of confidence with technology. That means being patient, respectful and able to explain things in a way that makes sense to the person in front of you. You will also be encouraged to spot small improvements, ask whether something could work better and help us make technology easier to use across the Hospice and our retail sites. Why join us? Technology is essential to the way we care for patients, support families, work with volunteers and run our services. As part of a small and busy team, your work will make a real difference every day. We can teach systems, processes and technical skills. We cannot teach kindness, curiosity or the ability to make someone feel supported. If you can bring those things, along with attention to detail and the confidence to ask questions when you are not sure, we would like to hear from you. Please do not rule yourself out because you do not meet every desirable criterion. If you have the right attitude, the ability to learn and a commitment to providing a helpful and professional service, this could be the role for you. This is a part-time, fixed-term role (initially for 6 months). The successful candidate will need to be able to work until 5pm on their working days, so that we can provide IT support at the end of the working day. We are happy to discuss how the hours are arranged, including whether they are worked over four or five days each week. At St Michael's Hospice we offer: A friendly, team orientated work environment A good pension scheme with the option to continue any existing NHS pension scheme membership An Employee Assistance Programme (Benenden Healthcare) Up to 33 days annual leave plus bank holidays Subsidised employee meals and free refreshments Free parking Supportive supervision along with a proactive Education Department to support with your development. Hospice employees also qualify for a Blue Light Card with access to a huge array of discounts. Please note CVs will not be accepted, unless candidates are unable to complete the application form due to a disability, in which case please contact the HR Team. Please note if a vacancy is part-time the salary will be pro rata.

St Michael's Hospice is seeking a part-time IT Support Assistant to help staff and volunteers use technology confidently. You will explain technical topics clearly, be patient with users at different confidence levels, and look for small improvements to make systems easier to use across the hospice and its retail sites. Duties include frontline IT support, assisting with laptops, passwords and printers, and contributing to a supportive, learning-focused team.

About the role Do you want to shape digital services that genuinely make a difference to colleagues and residents across East Sussex? If so, apply now! Then this is your opportunity to lead the design, performance and continuous improvement of a diverse portfolio of IT & Digital services that underpin everything the Council does - turning strategy into customer centred, resilient services that deliver real value. We're looking for an experienced and forward thinking Service Design & Assurance Manager to lead a critical portfolio of IT & Digital services that support both our organisation and the residents of East Sussex. This is a unique opportunity to shape not just services, but how people experience them - with responsibility spanning service design, service performance, digital front door, knowledge management, and leadership of our Continual Service Improvement, Tech Advocate and Accessibility teams. You'll play a central role in ensuring our services are customer centred, inclusive, and designed to deliver real value, while enabling colleagues across the organisation to work more effectively. The role includes leadership of multidisciplinary teams, including Service Analysts, Tech Advocates and the Accessibility Support team, ensuring a joined up approach to service delivery and user experience across IT & Digital. This role is hybrid, with an expectation of working from County Hall, Lewes at least one day a week and more frequently if there is a business need. We are looking for a confident and collaborative manager who can operate strategically while delivering tangible outcomes. Key Qualifications Experience of managing a complex portfolio of digital or technology enabled products and services, with clear accountability for performance and customer experience. Experience developing collaborative solutions gained through a full project lifecycle. Experience in delivering business solutions in Content Management and associated technologies, particularly Microsoft SharePoint, search platforms and other Knowledge Management tools. Established expertise in IT service management, including service design, continual improvement and service catalogues. Ability to operate strategically, translating organisational priorities into deliverable service outcomes while balancing risk, value and dependencies. Benefits We offer a diverse range of benefits to help and support you during your employment. Vocational Training through Apprenticeships is now available to our staff, ranging from entry level to degree level qualifications.

East Sussex County Council is seeking a seasoned Service Design & Assurance Manager to lead a portfolio of IT & Digital services that underpin council operations and resident outcomes. You will shape design, performance, and continual improvement across a diverse set of services, with responsibility for accessibility and knowledge management. The role is hybrid, with county hall Lewes as a base, requiring at least one day on site per week and more when business needs dictate.