IT Jobs

Would you be excited to make an impact within a growing global business as an IT Service Desk Coordinator? Youll need a logical mind and be able to follow a process while recommending new methods. You will manage tickets and the escalation process while liaising with stakeholders to manage expectations and prioritise tasks. Whilst the role is initially for 6 months the scale of the organisation means that longer term opportunities may be available upon successful completion of the fixed term contract. Role: Service Desk Coordinator Term: 6 months fixed term contract, with potential for longevity Salary: £26,165 - £29,240 plus excellent package, (incremental salary, 5 weeks holiday + bank holidays, pension scheme (rises with length of service), death in service, long service reward, paternity, discounted gym membership, maternity and adoption pay and bike to work scheme) Location: Tamworth within easy reach of the M42 and A5, easily commutable from Sutton Coldfield, Birmingham, Coventry, Warwick, Tamworth, Lichfield, Burton-on-Trent, Nuneaton, Hinckley, Walsall, Cannock, & surrounding areas. The duties of the IT Coordinator / Service Desk Coordinator will include: * Monitoring, assessing and assigning Service Desk tickets * Liaising with Developers and End Users to ensure estimations are given to the business * First point of contact for support issues and escalations * Help build up a knowledge base for users * Ensure tickets are logged correctly and kept up to date * Enhance processes where required The following experience is required for the IT Coordinator / Service Desk Coordinator role: * Demonstrable coordination exposure within a commercial environment * Experience involved with a IT Service Desk would be beneficial * A high level of communication - both verbal and written * Familiar with Windows Operating Systems * Experience of working in a development environment would prove advantageous yet not essential * An ITIL background Big Red are recruiting for this role exclusively and have interview dates booked. If you would like to know more about this vacancy please call (Apply online only) and ask for Dominic Savolainen. Keywords: IT Coordinator / Service Desk Coordinator, 1st line support analyst, 1st line support technician, first line support analyst, first line support technician, IT Project, IT administration, application engineer, technical support analyst, helpdesk analyst, help desk analyst, IT analyst, IT support technician

We are searching for an eCommerce Test Analyst to join a rapidly expanding global retailer. You can work in a fast paced, agile environment where you would collaborate with key stakeholders, ensuring optimum functionality across the eCommerce and Marketing platforms. ROLE: Test Analyst Salary: £25,000 - £32,000 dependent on experience (incremental salary, 5 weeks holiday + bank holidays, pension scheme (rises with length of service), death in service, long service reward, paternity, maternity and adoption pay, bike to work scheme and sick pay) Location: Tamworth, West Midlands commutable from Birmingham, Coventry, Leicester, Derby, Burton-upon-Trent, Tamworth, Sutton Coldfield, Nuneaton, Hinckley, Lichfield, Ashby-de-la-Zouch, Solihull, Walsall, Cannock, Stafford, Loughborough In this role you will interpret business requirements while confirming testability. The Test Analyst will create test conditions and test scripts while using your initiative to capture missed requirements through test life cycles. The Test Analyst will also manage relationships with third party suppliers, coordinating integrated testing activity to ensure optimum quality assurance. Test Analyst key Responsibilities: *Review user stories and acceptance criteria, feedback to business analysts capturing missed requirements *Create test conditions, test scripts and test cycles *Create relevant documentation and deliverables for each release cycle (coverage and test data matrices) *Co-ordinate, prioritise and execute the UAT test scripts / cycles per release *Liaise and assist the test manager in UAT tasks *Identify, create and prioritise UAT defects for both test and production environments *Manage the relationship with third party suppliers to co-ordinate testing in the integrated test environment *Participating in early morning website deployment testing when required The ideal UAT Test Analyst will have proven experience in the following: *Adaptable to a changing environment with a can-do attitude *Ability to build trust enabling the management and influencing of stakeholders at all levels *Experience of task management tools such as Wiki, Confluence, JIRA, Zephyr *Experience of managing suppliers *Experience of full end to end test life cycle development (business user stories, SME review, peer review, creating test documents, creating test scripts and cycles, raising and retesting defects) The ideal UAT Test Analyst desirable skills: *Experience of working across eCommerce teams and dealing with multiple stakeholders *Experience of working using AGILE methodology *Experience of working across multichannel software *Experience of delivering projects involving Omni channel ecommerce, web and mobile platforms is desirable Big Red are recruiting for this role exclusively and have interview dates booked. If you would like to know more about this vacancy please call (Apply online only) and ask for Dominic Savolainen. Keywords: test analyst, QA tester, QA analyst, eCommerce, Test, IT, JIRA, automation, test scripts, QA, UAT, regression testing, front end, back end, user journey, business analyst, multichannel, omnichannel, agile, UAT, defect, graduate

A global household name is looking for a BI Developer / SQL Developer to join their fast growing IT department. You will be working in a client facing role within a fast paced environment that is going through significant change. There is a rising demand for business intelligence to allow the stakeholders to make fast commercial decisions so the successful BI Developer / SQL Developer will have proven experience in using the MS stack and a passion for delivering quality solutions. This is a role which will suit an individual that has a 'can do' attitude and is keen to excel in their career. As well as development there will be some elements of business analysis. You will be joining at a very exciting time as the business has started to expand further across the UK with a drive to streamline their systems and applications. Role: BI Developer / SQL Developer Salary: GBP30,000 - GBP50,000 dependent on experience (incremental salary, 5 weeks holiday + bank holidays, pension scheme (rises with length of service), death in service, long service reward, paternity, maternity and adoption pay, bike to work scheme and sick pay) Location: Atherstone, West Midlands commutable from Birmingham, Coventry, Leicester, Derby, Burton-upon-Trent, Tamworth, Sutton Coldfield, Nuneaton, Hinckley, Lichfield, Ashby-de-la-Zouch, Solihull, Walsall, Cannock, Stafford, Loughborough The responsibilities for the BI Developer / SQL Developer include: - Liaising with different teams within the business to define and document their requirements - Development of a variety of solutions using MS BI stack Skillset required for this BI Developer / SQL Developer role: - Microsoft SQL Server development experience - Experience of using the Microsoft BI stack - Excellent knowledge of SSRS (SSIS would be beneficial but not essential) - T-SQL (Transact SQL) experience - Business focussed - Enthusiastic, competent, and a get it done attitude - Methodical approach to your work Big Red are recruiting for this role exclusively and have interview dates booked. If you would like to know more about this vacancy please call (Apply online only) and ask for Dominic Savolainen. Keywords: SQL, T-SQL, SSRS, SSIS, SSAS, report writer, SQL BI, BI, SQL Server Developer, business intelligence, SQL database developer, SQL Developer, business information, software support, application support, developer, .NET, C