HCA Healthcare UK is seeking an L&D Facilitator for their Revenue Cycle team in London. This role involves designing and delivering engaging training to support colleagues across various functions, ensuring the highest standards of service delivery. The ideal candidate will have proven experience in training design and facilitation, strong communication skills, and a solid understanding of adult learning principles. The role requires travel to different locations within the UK.
07/07/2026
Full time
HCA Healthcare UK is seeking an L&D Facilitator for their Revenue Cycle team in London. This role involves designing and delivering engaging training to support colleagues across various functions, ensuring the highest standards of service delivery. The ideal candidate will have proven experience in training design and facilitation, strong communication skills, and a solid understanding of adult learning principles. The role requires travel to different locations within the UK.
L&D Facilitator - Revenue CycleLondon: based at 2 Cavendish Square with travel to Prestatyn, Birmingham and Manchester as requiredFull-time, 37.5 hours per week, Monday - FridayPermanent ContractWe're looking for a L&D Facilitator Revenue Cycle to join our Centre of Excellence Learning and Development team, based in London.In this role, you'll support colleagues across our Revenue Cycle function to build the knowledge, skills and confidence they need to deliver consistently high standards in their roles. Working closely with operational teams, you'll help shape and deliver learning that strengthens performance, improves service delivery and creates a more connected way of working. With a mix of face to face, virtual and digital training, and regular travel to Prestatyn, Birmingham and Manchester, you'll work across a wide network, building strong relationships and helping teams feel supported, capable and confident in their day to day roles.As an L&D Facilitator Revenue Cycle, you'll take ownership of designing and delivering engaging, practical training that reflects the realities of the role. This is a hands on position where you'll move between facilitating sessions, creating content and collaborating with stakeholders to understand what great looks like in practice. You'll play an important role in bringing consistency to how teams operate, helping to embed processes, improve service quality and support colleagues to reach full productivity.With exposure across multiple areas including Front and Back office functions, Contact Centre and Patient Access, you'll have the opportunity to continuously develop your own skillset while shaping how learning is delivered across the business.Above all else, we're committed to the care and improvement of human life. It's this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other's may think this is just a role in Centre of Excellence Learning and Development, but to us, you'll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.What you'll do:Design and deliver high quality training across face to face, virtual and digital formatsWork closely with stakeholders and subject matter experts to align learning with operational needsFacilitate engaging sessions covering systems, processes, policies and customer serviceEvaluate learning outcomes and continuously improve training based on feedback and performance dataSupport consistency and quality across Revenue Cycle teams through effective learning solutionsWhat you'll bring:Proven experience designing and delivering training programmes and facilitating engaging learning sessionsStrong communication skills with the ability to build relationships and influence stakeholders at all levelsExperience using digital learning tools and creating training materials aligned to business needsHighly organised with the ability to manage multiple priorities in a fast paced environmentSolid understanding of adult learning principles and a proactive, solution focused approachWhy HCA UK?Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.By caring for our colleagues, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a L&D Facilitator Revenue Cycle, you'll be eligible for:25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit youPrivate Healthcare Insurance for treatment at our leading hospitalsPrivate pension contribution which increases with length of serviceSeason Ticket Loan and Cycle to Work schemeGroup Life Assurance from day oneCritical illness coverEnhanced Maternity and Paternity payCorporate staff discount for all facilities including Maternity packages at The PortlandComprehensive range of flexible health, protection and lifestyle benefits to suit youDiscounts with over 800 major retailersCulture and valuesAt HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.Our mission is simple, above all else we're committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:Unique and Individual: We recognise and value everyone as unique and individualKindness and compassion: We treat people with kindness and compassionHonesty, integrity and fairness: We act with absolute honesty, integrity and fairnessLoyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignityReasonable adjustmentsWe believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we're happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.
07/07/2026
Full time
L&D Facilitator - Revenue CycleLondon: based at 2 Cavendish Square with travel to Prestatyn, Birmingham and Manchester as requiredFull-time, 37.5 hours per week, Monday - FridayPermanent ContractWe're looking for a L&D Facilitator Revenue Cycle to join our Centre of Excellence Learning and Development team, based in London.In this role, you'll support colleagues across our Revenue Cycle function to build the knowledge, skills and confidence they need to deliver consistently high standards in their roles. Working closely with operational teams, you'll help shape and deliver learning that strengthens performance, improves service delivery and creates a more connected way of working. With a mix of face to face, virtual and digital training, and regular travel to Prestatyn, Birmingham and Manchester, you'll work across a wide network, building strong relationships and helping teams feel supported, capable and confident in their day to day roles.As an L&D Facilitator Revenue Cycle, you'll take ownership of designing and delivering engaging, practical training that reflects the realities of the role. This is a hands on position where you'll move between facilitating sessions, creating content and collaborating with stakeholders to understand what great looks like in practice. You'll play an important role in bringing consistency to how teams operate, helping to embed processes, improve service quality and support colleagues to reach full productivity.With exposure across multiple areas including Front and Back office functions, Contact Centre and Patient Access, you'll have the opportunity to continuously develop your own skillset while shaping how learning is delivered across the business.Above all else, we're committed to the care and improvement of human life. It's this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other's may think this is just a role in Centre of Excellence Learning and Development, but to us, you'll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.What you'll do:Design and deliver high quality training across face to face, virtual and digital formatsWork closely with stakeholders and subject matter experts to align learning with operational needsFacilitate engaging sessions covering systems, processes, policies and customer serviceEvaluate learning outcomes and continuously improve training based on feedback and performance dataSupport consistency and quality across Revenue Cycle teams through effective learning solutionsWhat you'll bring:Proven experience designing and delivering training programmes and facilitating engaging learning sessionsStrong communication skills with the ability to build relationships and influence stakeholders at all levelsExperience using digital learning tools and creating training materials aligned to business needsHighly organised with the ability to manage multiple priorities in a fast paced environmentSolid understanding of adult learning principles and a proactive, solution focused approachWhy HCA UK?Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.By caring for our colleagues, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a L&D Facilitator Revenue Cycle, you'll be eligible for:25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit youPrivate Healthcare Insurance for treatment at our leading hospitalsPrivate pension contribution which increases with length of serviceSeason Ticket Loan and Cycle to Work schemeGroup Life Assurance from day oneCritical illness coverEnhanced Maternity and Paternity payCorporate staff discount for all facilities including Maternity packages at The PortlandComprehensive range of flexible health, protection and lifestyle benefits to suit youDiscounts with over 800 major retailersCulture and valuesAt HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.Our mission is simple, above all else we're committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:Unique and Individual: We recognise and value everyone as unique and individualKindness and compassion: We treat people with kindness and compassionHonesty, integrity and fairness: We act with absolute honesty, integrity and fairnessLoyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignityReasonable adjustmentsWe believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we're happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.
Dynamics 365 and Data ManagerCentral LondonFull time - 37.5 hours per weekMonday to Friday - standard hoursPermanentSalary: CompetitiveAt HCA UK, digital transformation is not about systems alone. It's about how we connect with people, how we use data responsibly, and how we create experiences that feel joined up, thoughtful and human. As we deliver a major digital transformation with Microsoft Dynamics 365 at its core, we're growing our Digital team and looking for a Dynamics 365 and Data Manager to play a leading role in shaping what comes next.This is a hands on leadership role at the heart of our CRM and data capability. You'll take ownership of Dynamics 365 across the business, scaling and enhancing solutions already in production while driving forward a clear and ambitious roadmap for new capabilities. Working closely with senior stakeholders, developers and delivery partners, you'll help turn complex requirements into practical, well designed solutions that support our wider business strategy and improve how we engage with patients.You'll join us at an exciting point in our journey. We have a clear five year strategy, strong executive sponsorship and an expanding digital function. For the right person, this role offers genuine progression, with the opportunity to grow as the data landscape continues to mature.Above all else, we're committed to the care and improvement of human life. It's this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other's may think this is just a role in digital marketing, but to us, you'll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.What you'll doYou'll lead the day to day management and development of our Microsoft Dynamics 365 environment, ensuring it remains stable, scalable and aligned to business needs. This includes owning the end to end CRM lifecycle across accounts, leads, opportunities, contacts and workflows, and embedding best practice across Sales and Customer Service model driven apps.You'll work closely with stakeholders across the business to lead discovery, requirements gathering and scoping, translating needs into clear priorities and a well managed backlog. You'll shape and deliver the D365 roadmap, supporting adoption and helping teams get real value from the platform.You'll also play a key role in how we use data. From designing appropriate data structures in Dataverse to supporting reporting and visualisation through tools like Power BI, you'll help ensure data is trusted, accessible and meaningful. Alongside this, you'll line manage and coach colleagues, creating a supportive environment where people can grow their skills and confidence.What you'll bringYou'll have strong, hands on experience delivering and managing Microsoft Dynamics 365 solutions, ideally within complex or multi stakeholder environments. You'll be comfortable configuring and enhancing D365 Sales and Customer Service apps, working closely with internal developers and third party Microsoft partners.You'll bring a deep understanding of the Power Platform and how it complements Dynamics 365, alongside solid experience in requirements gathering, scoping and stakeholder management. You'll also have a good grasp of CRM data structures and visualisation, with experience using tools such as Power BI. Experience using SQL is desirable, but not essential.Most importantly, you'll be a confident communicator who builds strong relationships, brings clarity to complexity and enjoys leading others through change.Why HCA UKFounded over 50 years ago, HCA has grown to become one of the world's leading healthcare providers. In the UK, we are one of the largest providers of privately funded healthcare, with continued investment in technology, facilities and people. We believe that when we care for our colleagues, they are best placed to care for our patients.As a Dynamics 365 and Data Manager, you'll benefit from a supportive, inclusive environment and a comprehensive benefits package, including 25 days holiday plus bank holidays, private healthcare, a competitive pension, life assurance, enhanced family leave, wellbeing benefits and access to discounts with over 800 retailers. We also actively support flexible working and reasonable adjustments throughout the recruitment process and beyond.Diversity, equity, inclusion and belongingPatients first. Colleagues always. We are committed to creating an inclusive environment where everyone feels respected, supported and able to reach their potential. We welcome applications from all backgrounds and are happy to discuss flexible working arrangements or adjustments to support you.If you're looking for a role where you can take real ownership, influence direction and grow alongside an ambitious digital team, we'd love to hear from you.
06/07/2026
Full time
Dynamics 365 and Data ManagerCentral LondonFull time - 37.5 hours per weekMonday to Friday - standard hoursPermanentSalary: CompetitiveAt HCA UK, digital transformation is not about systems alone. It's about how we connect with people, how we use data responsibly, and how we create experiences that feel joined up, thoughtful and human. As we deliver a major digital transformation with Microsoft Dynamics 365 at its core, we're growing our Digital team and looking for a Dynamics 365 and Data Manager to play a leading role in shaping what comes next.This is a hands on leadership role at the heart of our CRM and data capability. You'll take ownership of Dynamics 365 across the business, scaling and enhancing solutions already in production while driving forward a clear and ambitious roadmap for new capabilities. Working closely with senior stakeholders, developers and delivery partners, you'll help turn complex requirements into practical, well designed solutions that support our wider business strategy and improve how we engage with patients.You'll join us at an exciting point in our journey. We have a clear five year strategy, strong executive sponsorship and an expanding digital function. For the right person, this role offers genuine progression, with the opportunity to grow as the data landscape continues to mature.Above all else, we're committed to the care and improvement of human life. It's this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other's may think this is just a role in digital marketing, but to us, you'll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.What you'll doYou'll lead the day to day management and development of our Microsoft Dynamics 365 environment, ensuring it remains stable, scalable and aligned to business needs. This includes owning the end to end CRM lifecycle across accounts, leads, opportunities, contacts and workflows, and embedding best practice across Sales and Customer Service model driven apps.You'll work closely with stakeholders across the business to lead discovery, requirements gathering and scoping, translating needs into clear priorities and a well managed backlog. You'll shape and deliver the D365 roadmap, supporting adoption and helping teams get real value from the platform.You'll also play a key role in how we use data. From designing appropriate data structures in Dataverse to supporting reporting and visualisation through tools like Power BI, you'll help ensure data is trusted, accessible and meaningful. Alongside this, you'll line manage and coach colleagues, creating a supportive environment where people can grow their skills and confidence.What you'll bringYou'll have strong, hands on experience delivering and managing Microsoft Dynamics 365 solutions, ideally within complex or multi stakeholder environments. You'll be comfortable configuring and enhancing D365 Sales and Customer Service apps, working closely with internal developers and third party Microsoft partners.You'll bring a deep understanding of the Power Platform and how it complements Dynamics 365, alongside solid experience in requirements gathering, scoping and stakeholder management. You'll also have a good grasp of CRM data structures and visualisation, with experience using tools such as Power BI. Experience using SQL is desirable, but not essential.Most importantly, you'll be a confident communicator who builds strong relationships, brings clarity to complexity and enjoys leading others through change.Why HCA UKFounded over 50 years ago, HCA has grown to become one of the world's leading healthcare providers. In the UK, we are one of the largest providers of privately funded healthcare, with continued investment in technology, facilities and people. We believe that when we care for our colleagues, they are best placed to care for our patients.As a Dynamics 365 and Data Manager, you'll benefit from a supportive, inclusive environment and a comprehensive benefits package, including 25 days holiday plus bank holidays, private healthcare, a competitive pension, life assurance, enhanced family leave, wellbeing benefits and access to discounts with over 800 retailers. We also actively support flexible working and reasonable adjustments throughout the recruitment process and beyond.Diversity, equity, inclusion and belongingPatients first. Colleagues always. We are committed to creating an inclusive environment where everyone feels respected, supported and able to reach their potential. We welcome applications from all backgrounds and are happy to discuss flexible working arrangements or adjustments to support you.If you're looking for a role where you can take real ownership, influence direction and grow alongside an ambitious digital team, we'd love to hear from you.
HCA Healthcare UK is seeking a Dynamics 365 and Data Manager in Central London to lead the management and development of our Dynamics 365 environment. This hands-on leadership role involves translating complex requirements into practical solutions while working closely with stakeholders. The ideal candidate will have strong experience with Dynamics 365, stakeholder management, and the Power Platform. You'll be part of an inclusive team dedicated to improving lives and healthcare delivery, supported by a comprehensive benefits package.
06/07/2026
Full time
HCA Healthcare UK is seeking a Dynamics 365 and Data Manager in Central London to lead the management and development of our Dynamics 365 environment. This hands-on leadership role involves translating complex requirements into practical solutions while working closely with stakeholders. The ideal candidate will have strong experience with Dynamics 365, stakeholder management, and the Power Platform. You'll be part of an inclusive team dedicated to improving lives and healthcare delivery, supported by a comprehensive benefits package.
HCA Healthcare UK is seeking a Risk and Quality Manager at The Harley Street Clinic, London. You will implement and deliver clinical governance activities while ensuring compliance with external standards. The role demands excellent communication and a dynamic approach to managing risk and incidents. The ideal candidate possesses a diploma or degree and relevant experience in governance and risk management, with opportunities for career progression and flexible benefits. Join us to make a difference in patient care!
01/07/2026
Full time
HCA Healthcare UK is seeking a Risk and Quality Manager at The Harley Street Clinic, London. You will implement and deliver clinical governance activities while ensuring compliance with external standards. The role demands excellent communication and a dynamic approach to managing risk and incidents. The ideal candidate possesses a diploma or degree and relevant experience in governance and risk management, with opportunities for career progression and flexible benefits. Join us to make a difference in patient care!
Risk and Quality ManagerLondon, The Harley Street ClinicFull timePermanent, 37.5 hours per weekSalary: Competitive + benefitsWe're looking for an experienced Risk and Quality Manager to join our Governance team based in The Harley Street Clinic.As the Risk & Quality Manager, you will lead on the implementation and delivery of a range of clinical governance activities with a particular focus on risk, incidents and investigations, whilst supporting The Harley Street Clinic to meet the regulatory requirements of external standards and inspections.The ideal candidate will be a specialist resource, using knowledge and experience of clinical governance, with a particular focus on risk and incident management. This will include managing and coordinating investigations and responses of all incidents, which involves liaising with Heads of Department and the Senior Leadership Team. They will also ensure compliance to the Duty of Candour requirements and be responsible for developing systems and implementing processes to ensure organisational wide learningExcellent communication and a proven ability to implement change, or new systems, are essential for the role. The ideal candidate will be dynamic, with excellent verbal and written communication skills and be experienced in clinical governance.Above all else, we're committed to the care and improvement of human life. It's this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other's may think this is just a role in Governance but to us, you'll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.What you'll do:Educated to diploma or degree levelCurrent and relevant experience of working in healthcare governanceEvidence of continuing professional developmentInvestigation, governance, audit and risk experienceWhy HCA UK?Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.By caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Risk and Quality Manager you'll be eligible for:25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit youPrivate Healthcare Insurance for treatment at our leading hospitalsPrivate pension contribution which increases with length of serviceSeason Ticket Loan and Cycle to Work schemeGroup Life Assurance from day oneCritical illness coverEnhanced Maternity and Paternity payCorporate staff discount for all facilities including Maternity packages at The PortlandComprehensive range of flexible health, protection and lifestyle benefits to suit youDiscounts with over 800 major retailersCulture and valuesAt HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.Our mission is simple, above all else we're committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:Unique and Individual: We recognise and value everyone as unique and individualKindness and compassion: We treat people with kindness and compassionHonesty, integrity and fairness: We act with absolute honesty, integrity and fairnessLoyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignityReasonable adjustmentsWe believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we're happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.
01/07/2026
Full time
Risk and Quality ManagerLondon, The Harley Street ClinicFull timePermanent, 37.5 hours per weekSalary: Competitive + benefitsWe're looking for an experienced Risk and Quality Manager to join our Governance team based in The Harley Street Clinic.As the Risk & Quality Manager, you will lead on the implementation and delivery of a range of clinical governance activities with a particular focus on risk, incidents and investigations, whilst supporting The Harley Street Clinic to meet the regulatory requirements of external standards and inspections.The ideal candidate will be a specialist resource, using knowledge and experience of clinical governance, with a particular focus on risk and incident management. This will include managing and coordinating investigations and responses of all incidents, which involves liaising with Heads of Department and the Senior Leadership Team. They will also ensure compliance to the Duty of Candour requirements and be responsible for developing systems and implementing processes to ensure organisational wide learningExcellent communication and a proven ability to implement change, or new systems, are essential for the role. The ideal candidate will be dynamic, with excellent verbal and written communication skills and be experienced in clinical governance.Above all else, we're committed to the care and improvement of human life. It's this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other's may think this is just a role in Governance but to us, you'll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.What you'll do:Educated to diploma or degree levelCurrent and relevant experience of working in healthcare governanceEvidence of continuing professional developmentInvestigation, governance, audit and risk experienceWhy HCA UK?Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.By caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Risk and Quality Manager you'll be eligible for:25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit youPrivate Healthcare Insurance for treatment at our leading hospitalsPrivate pension contribution which increases with length of serviceSeason Ticket Loan and Cycle to Work schemeGroup Life Assurance from day oneCritical illness coverEnhanced Maternity and Paternity payCorporate staff discount for all facilities including Maternity packages at The PortlandComprehensive range of flexible health, protection and lifestyle benefits to suit youDiscounts with over 800 major retailersCulture and valuesAt HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.Our mission is simple, above all else we're committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:Unique and Individual: We recognise and value everyone as unique and individualKindness and compassion: We treat people with kindness and compassionHonesty, integrity and fairness: We act with absolute honesty, integrity and fairnessLoyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignityReasonable adjustmentsWe believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we're happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.
HCA Healthcare UK is looking for a Risk and Quality Manager to join our Governance team at The Harley Street Clinic in London. This full-time role involves leading clinical governance activities, with a focus on managing incidents and ensuring compliance with regulatory standards. The ideal candidate has significant experience in healthcare governance and excellent communication skills, essential for implementing changes effectively. You will be part of a dynamic team dedicated to improving patient care and safety. HCA offers a competitive salary and a range of benefits including private healthcare and flexible working options.
15/06/2026
Full time
HCA Healthcare UK is looking for a Risk and Quality Manager to join our Governance team at The Harley Street Clinic in London. This full-time role involves leading clinical governance activities, with a focus on managing incidents and ensuring compliance with regulatory standards. The ideal candidate has significant experience in healthcare governance and excellent communication skills, essential for implementing changes effectively. You will be part of a dynamic team dedicated to improving patient care and safety. HCA offers a competitive salary and a range of benefits including private healthcare and flexible working options.
Quality and Risk ManagerApplylocations: The Princess Grace Hospitaltime type: Full timeposted on: Posted Todayjob requisition id: Risk and Quality Manager London, The Harley Street Clinic Full timePermanent, 37.5 hours per week Salary: Competitive + benefitsWe're looking for an experienced Risk and Quality Manager to join our Governance team based in The Harley Street Clinic.As the Risk & Quality Manager, you will lead on the implementation and delivery of a range of clinical governance activities with a particular focus on risk, incidents and investigations, whilst supporting The Harley Street Clinic to meet the regulatory requirements of external standards and inspections.The ideal candidate will be a specialist resource, using knowledge and experience of clinical governance, with a particular focus on risk and incident management. This will include managing and coordinating investigations and responses of all incidents, which involves liaising with Heads of Department and the Senior Leadership Team. They will also ensure compliance to the Duty of Candour requirements and be responsible for developing systems and implementing processes to ensure organisational wide learningExcellent communication and a proven ability to implement change, or new systems, are essential for the role. The ideal candidate will be dynamic, with excellent verbal and written communication skills and be experienced in clinical governance. Above all else, we're committed to the care and improvement of human life. It's this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other's may think this is just a role in Governance but to us, you'll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis. What you'll do: Educated to diploma or degree level Current and relevant experience of working in healthcare governance Evidence of continuing professional development Investigation, governance, audit and risk experience Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.By caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Risk and Quality Manager you'll be eligible for: 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you Private Healthcare Insurance for treatment at our leading hospitals Private pension contribution which increases with length of service Season Ticket Loan and Cycle to Work scheme Group Life Assurance from day one Critical illness cover Enhanced Maternity and Paternity pay Corporate staff discount for all facilities including Maternity packages at The Portland Comprehensive range of flexible health, protection and lifestyle benefits to suit you Discounts with over 800 major retailers Culture and values At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.Our mission is simple, above all else we're committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values: Unique and Individual : We recognise and value everyone as unique and individual Kindness and compassion: We treat people with kindness and compassion Honesty, integrity and fairness: We act with absolute honesty, integrity and fairness Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity Reasonable adjustments We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we're happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.
14/06/2026
Full time
Quality and Risk ManagerApplylocations: The Princess Grace Hospitaltime type: Full timeposted on: Posted Todayjob requisition id: Risk and Quality Manager London, The Harley Street Clinic Full timePermanent, 37.5 hours per week Salary: Competitive + benefitsWe're looking for an experienced Risk and Quality Manager to join our Governance team based in The Harley Street Clinic.As the Risk & Quality Manager, you will lead on the implementation and delivery of a range of clinical governance activities with a particular focus on risk, incidents and investigations, whilst supporting The Harley Street Clinic to meet the regulatory requirements of external standards and inspections.The ideal candidate will be a specialist resource, using knowledge and experience of clinical governance, with a particular focus on risk and incident management. This will include managing and coordinating investigations and responses of all incidents, which involves liaising with Heads of Department and the Senior Leadership Team. They will also ensure compliance to the Duty of Candour requirements and be responsible for developing systems and implementing processes to ensure organisational wide learningExcellent communication and a proven ability to implement change, or new systems, are essential for the role. The ideal candidate will be dynamic, with excellent verbal and written communication skills and be experienced in clinical governance. Above all else, we're committed to the care and improvement of human life. It's this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other's may think this is just a role in Governance but to us, you'll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis. What you'll do: Educated to diploma or degree level Current and relevant experience of working in healthcare governance Evidence of continuing professional development Investigation, governance, audit and risk experience Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.By caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Risk and Quality Manager you'll be eligible for: 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you Private Healthcare Insurance for treatment at our leading hospitals Private pension contribution which increases with length of service Season Ticket Loan and Cycle to Work scheme Group Life Assurance from day one Critical illness cover Enhanced Maternity and Paternity pay Corporate staff discount for all facilities including Maternity packages at The Portland Comprehensive range of flexible health, protection and lifestyle benefits to suit you Discounts with over 800 major retailers Culture and values At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.Our mission is simple, above all else we're committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values: Unique and Individual : We recognise and value everyone as unique and individual Kindness and compassion: We treat people with kindness and compassion Honesty, integrity and fairness: We act with absolute honesty, integrity and fairness Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity Reasonable adjustments We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we're happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.
