Clear IT Recruitment Limited

Our client is seeking an ICT Business Applications Analyst to join their team on a 3 month contract with the possibility of a permanent position afterwards. The role will be based in Chatham, Kent on a hybrid basis. Responsibilities: • Providing 2nd line support for applications and work with the wider ICT Team to deliver a comprehensive and unified service to the business. • Develop business solutions from a suite of M365 products (Power Apps, Power Automate, SharePoint, Dynamics etc) • Collaborating with software providers to resolve incidents and deliver enhancements to solutions. • Supporting upgrades and patching applications, including User Acceptance Testing, development and maintenance of thorough UAT scripts. • Working with the Governance Team and data owners to set up and maintain data retention policies within systems. • Carrying out system administration duties to support general maintenance, changes in staff, procedure and access required. • To be the ICT lead for business projects, providing technical expertise and assisting in process design and solution delivery and implementation. • Identifying system improvements and efficiencies to support business processes. • Investigating new technologies and solutions based on requirements, make and support recommendations. • To provide training and user guides for colleagues for new releases of software, enhancements, new modules and solutions. • Preparing and presenting regular security reports, advising on access required to support job roles. • Attending user groups, product webinars and other networking groups to share ideas and discuss best practice. Requirements • Experience of supporting, maintaining and implementing integrated applications with excellent working understanding of CRMs, data systems, interfaces and digital technologies • Business Systems Analysis experience including requirements gathering, process mapping, process analysis and improvement. • Proven track record of delivering a range of projects and outputs to deadlines whilst always assuring quality and accuracy. • Advanced skills in Microsoft Office with awareness of the wider Microsoft 365 application stack. • The ability to work effectively with colleagues across the business, and with external stakeholders. • Someone who "gets things done": willingness and ability to be hands-on with detailed business requirements with the ability to manage time and prioritise tasks. • Conversant with Agile and Waterfall project methodology and process development. • Experience supporting housing-related ICT applications and users • Experience in using the Microsoft Power Platform to support and develop solutions Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.

A fantastic opportunity has arisen for an experienced IT Systems Administrator has arisen to join my clients team in their Hitchin offices on a hybrid basis. Due to continued business growth, my client is looking for an established IT Systems Administrator to join their successful, experienced and expanding team. This varied role in the technical support team will suit someone who is personable, with a minimum of four years' experience in the main areas of IT infrastructure support, perhaps as part of an internal IT department because a broad range of technical knowledge is required. The ability to take ownership, logically approach troubleshooting and provide a high level of attention to detail in their work is essential as each team member is responsible for resolving the support issues they pick up. Main duties and responsibilities: • Administering, monitoring and supporting client hardware, software, IT systems and infrastructure. • Providing reactive support, troubleshooting problems, implementing emergency fixes and determining longer-term remedial actions. • Configuring, reprovisioning and onboarding devices for clients. • Administering AD, Azure, 365 and other cloud services. • Scheduling and performing proactive system maintenance. • Analysing systems and making recommendations to improve performance. • Performing server backup and recovery operations and restarting systems following outages. • Liaising between users, external suppliers and other members of the team. • Recording support activities via the ticketing system and communicating progress back to the team. • Responding promptly to queries and requests from clients that come in via phone, email or online chat. • Keeping clients updated with progress if an issue cannot be resolved straight away. • Communicating and explaining technical information clearly to a non-technical audience. • Keeping process documentation and client information up to date. • Onsite visits to clients for issues that cannot be resolved remotely. • Configuring and provisioning IT environments for new clients. • Involvement in technical implementation projects from planning to deployment. Benefits • Flexible approach to office/home working • 20 days annual leave plus bank holidays (increasing by 1 day every 2 years, up to 25 days) • Private medical insurance (once probation passed) • Death in service cover (once probation passed) • WorkSave Pension Plan available • Free on-site parking • Training courses encouraged and funded Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.

My client, one of the UK's leading law firms, is looking for an IT Operations Manager to join their team in Northampton, Northamptonshire. This is a strategic and hands-on role offering the opportunity to lead a talented team and play a key part in delivering innovation, operational resilience, and continuous improvement across the firm's technology environment. The Role The IT Operations Manager will be responsible for ensuring that the firm's systems, networks, and services operate reliably, securely, and efficiently. The position combines team leadership with technical oversight, service management, and strategic contribution to IT and digital transformation projects. • Managing and mentoring IT Operations team members, ensuring high performance and professional development. • Overseeing on-premises and cloud-based infrastructure, ensuring stability, scalability, and security. • Supporting the IT Director with delivery of the firm's IT, AI, and Innovation strategies. • Working closely with the Innovation Manager and Digital Adoption Team on transformation and process-improvement projects. • Managing system security operations, backup and recovery, and compliance with ISO27001 and ISO22301 standards. • Leading Cyber Essentials Plus accreditation renewals. • Developing and documenting robust IT processes and procedures. • Managing vendor relationships, contracts, and software licences. • Producing monthly management reports on IT operations, metrics, and service performance. Applicants should have proven technical competence across the following areas: • Microsoft 365 Platform: Exchange, SharePoint, OneDrive, and Teams. • Windows Server, Active Directory, SQL Server, and PowerShell scripting. • Cloud infrastructure management and server virtualisation (Azure or similar). • Enterprise backup, replication, and disaster recovery planning. • Network management, cybersecurity principles, and data protection best practices. • Strong understanding of project management and helpdesk operations. Key qualities include: • Demonstrable experience in an IT management or senior operations role. • Strong leadership, communication, and stakeholder-management skills. • A passion for technology, innovation, and continuous improvement. • Ability to manage multiple priorities and deliver under pressure. • A collaborative mindset, able to influence and inspire confidence at all levels. Benefits • Competitive salary and bonus/profit share scheme. • 25 days holiday plus UK bank holidays. • Private medical insurance. • Excellent scope for professional development and long-term career growth. • One paid charity day per year. Should you have any questions or wish to apply please do not hesitate to contact Clear Legal and Financial Recruitment. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days, please assume your application has been unsuccessful.

My client, a local government body, is seeking a Head of ICT & Data Security to join their team in Loughborough. About the Role We're looking for an experienced IT Security and Governance Manager to lead the our client's information security, cyber resilience, and ICT governance work. In this role, you'll make sure our systems, data, and networks stay secure, reliable, and compliant. You'll manage cyber and data protection risks, oversee our technical infrastructure, and ensure we meet key security standards such as ISO 27001, Cyber Essentials, PSN, and PCI-DSS. You'll also manage our client's corporate insurance function, helping ensure our policies and coverage are robust and compliant. What You'll Do • Lead the development and implementation of IT and information security policies and controls. • Oversee the cyber security posture, risk management, and incident response. • Manage compliance for Data Protection, Freedom of Information (FOI), and Subject Access Requests (SARs). • Monitor and improve the network and server infrastructure (on-premise and cloud). • Promote cyber awareness and best practice across the organisation. • Ensure successful completion of security audits and certifications (ISO 27001, Cyber Essentials, PSN, PCI-DSS). • Manage the corporate insurance service, working with governance officers and external partners. • Build strong working relationships with internal teams, senior managers, and external regulators such as the ICO. Essential skills and experience: • Experience managing a multi-disciplinary technical or IT security team. • In-depth understanding of information security, data protection, and compliance. • Strong technical knowledge of networks, infrastructure, and cloud environments. • Experience managing risk assessments, incident response, and security operations. • Excellent problem-solving, communication, and leadership skills. Desirable qualifications and experience: • CISM, CISSP, ISO 27001 Lead Implementer/Auditor, or ITIL certification. • Experience with frameworks such as PSN, PCI-DSS, NHS DSP Toolkit, or CAF. • Understanding of insurance laws and governance Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.

Our client is seeking a Data Protection & Information Security Officer, to be based in their Loughborough office on a permanent full-time basis. Key Responsibilities: • Serve as the statutory Data Protection Officer (DPO). • Stay current with information security legislation and update related policies, procedures, and the company website accordingly. • Manage and coordinate responses to Freedom of Information (FOI) and Data Protection requests, ensuring timely and accurate replies. • Investigate data breaches within required timeframes, recommending risk mitigation actions to protect data subjects and the company. • Ensure secure information handling and report security breaches per company policies. Desired Experience • Recent office administration experience. • Accurate record-keeping (electronic and paper). • Handling FOI and Data Protection requests. • Interpreting and applying policy and legislation. • Presenting information in various settings. • Delivering training to diverse audiences. • Proficient in MS Office, databases, and spreadsheets. • Strong understanding of FOI, Data Protection Acts, and related legislation. Should you have any questions or wish to apply please do not hesitate to contact Clear Legal and Financial Recruitment. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days, please assume your application has been unsuccessful

My client, a Top Tier International firm, is recruiting for a Security Analyst to join their firm in Finsbury, London. This role will report to the IT Security Manager. This role will work with the business and the wider information security team to ensure the appropriate controls, policies and procedures are in place to protect the information of the firm in-line with internal information security principles (i.e. ISO27001 and CE+) as well as regulatory legislation. Duties • Deputise for the IT Security Manager as required; • In conjunction with the Information Security Manager, develop and implement information security policies, standards and documentation ensuring compliance with all applicable legal or regulatory legislation; • Work as an Information Security Auditor to define, maintain and implement an audit framework and schedule in compliance with Stephenson Harwood's security polices and standards; • Maintain certification to ISO27001 and Cyber Essentials Plus against a backdrop of a growing firm and evolving regulations, technology and processes; • Maintain the cyber incident management process and develop the appropriate document repositories, policy documents, operational schedules and processes; • Ensure published policies are regularly reviewed and amended appropriately; • Be actively involved in in firm-wide projects and liaison with third party suppliers to ensure that IT and information security principles are adhered to, from inception to retirement; • Complete client data requests and reporting relating to IT, information and cyber security; • Drive and support an exceptions and waivers process ensuring exceptions are appropriately reviewed and action taken where relevant; • Promote the firm's security policy, to ensure appropriate measures are taken to secure the firm's information and minimising security incidents; • Drive and manage processes for reporting KPI's and other metrics in relation to risk, threats, vulnerabilities, compliance and performance; • Conduct post-incident investigations and provide advice to address issues and/or amend procedures to enhance the Firm's information security protection; • Assist with all security certifications to ensure compliance to applicable standards and regulations; • Assist with the management and chairing of governance groups including the documentation and completion of actions; • Maintain and manage the information security risk register, in conjunction with Risk and Compliance. Attributes/Skills Required • Solid experience in a legal or other professional services firm is preferred - ideally a partnership structure; • Knowledge of Azure, encryption key management and cloud-based services such as M365 is essential; • Experience of operating in a similar role within the framework of and adhering to requirements of ISO27001 and Cyber Essentials Plus or similar standards; • Experience in preparing documentation and guidance for others is essential; • Experience in related supplier management, with vendors and resellers; • Experience of aligning technology solutions with best practice and IT security policies and guidelines Should you have any questions or wish to apply please do not hesitate to contact Clear Legal and Financial Recruitment. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days, please assume your application has been unsuccessful.

Our client is looking to fill the role of IT Support which will be primarily based in Watford, Hertfordshire. Job Purpose The primary responsibilities and scope of the role is to support the IT Manager and the requirements for company. This will primarily be carried out from the head office in Watford, but there will the requirement to travel to other sites around the UK. In this position, you will be performing Desktop and Network support for approximately 450 users across 23 locations in the UK. Daily tasks are as follows: Desktop Support - via phone, email and face-to-face Installation of company software - Wareflow, SAP, MS Office, Design software Setup new users/new PCs MS Windows Server Administration - Active Directory, DNS, DHCP Backup administration SAP administration, unlocking and requesting new accounts, logging calls on the Head Office helpdesk Repair/replace hardware - PCs and peripherals, mobile phones, tablets, printers etc Liaise with external third-party suppliers for CCTV, email system, Design software, as well as third party IT company Liaise with internal departments for CRM, SAP, Wareflow, Design software Telephony administration Setup company mobiles/hand held devices, tablets Administration of Network infrastructure, Firewalls and Internet connections. First point of contact for antivirus, iPads, Video Conference system Key Skills; Previous experience in a similar role essential - ideally at least 2 years Advanced MS Office Experience with Windows based environments, Windows 7 & 10, Office 2016, Server 2003 and above Solid networking skills Knowledge of Android and iOS based mobile operating systems Basic knowledge of MacOS Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.

Our client is seeking a Technical Consultant to be based in Guildford, Surrey. Working In this position you will provide support for a wide range of high-profile UK public sectors and defence organisation's. The position is as a client-side advisor, so due to this, regular travel within the UK should be expected. The base office is in Guildford, but it is likely that you will spend the majority of your time working with clients at their sites. Career Development They provide substantial training, including online, classroom and in-house courses, leading to nationally recognised qualifications in a verity of areas. They provide structured career development pathways to help you gain responsibility and influence. Responsibilities: Working either individually or as part of a larger team, you will undertake a number of consultancy assignments that could include: • Developing strategies for future delivery of ICT services to meet the client's business needs and in accordance with the Government's ICT and other strategies; • Defining end-to-end architectures including Business, Applications, Data and Infrastructure; • Production of User and Service Requirements Documentation; • Delivery of key Concept and Assessment Phase products; • Supporting large ICT procurements, including developing procurement documentation, and evaluation strategies and evaluating bids; • Providing technical assurance that proposed solutions are fit for purpose. Qualifications and Experience: They work predominantly within the UK Defence and Public Sectors, because of this experience within those sectors is desirable, preferably within the ICT context on enterprise solutions. The following attributes and areas of experience will make you particularly suited to a Technical Consultant role: • Client facing (external or internal); • Prior work experience gained in a technical and / or consulting environment; • The ability to present and justify conclusions to project teams and stakeholders; • A willingness to take on new and unfamiliar subject matter; • The ability to build and nurture durable working relations with stakeholders; • Proven abilities in communicating and delivering to stakeholder expectations and requirements. Candidates must be eligible and willing to gain UK Security Clearance to apply for this position. Benefits: • Competitive salary; • A discretionary bonus, paid twice a year; • 25 days annual Leave plus bank holidays; • Twice* yearly performance appraisal/pay review (*while at Consultant and Senior Consultant grades, annually thereafter); • Investment in training relevant to an individual's development. Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.

Exciting opportunity for an experienced Data Architect to be part of a growing Technology Consultancy. Working on some of the most nationally critical technology projects. My Client specialises in delivering complex projects to limited timescales, customers include a wide range of public sector organisations; such as, the Home Office, the Ministry of Defence, HM Treasury, the Ministry of Justice, Police Forces, Fire Services and the NHS; as well as a range of national and international companies across the private sector. Duties will include: Creating genuinely useful outcomes to help deliver client goals in major business transformation programmes. Hands-on analysis, not just assurance, including working with clients, users and other team members Translating business requirements into technical specifications, including data streams, integrations, transformations, databases, and data warehouses. Defining the data architecture framework, standards and principles, including modelling, metadata, security, reference data such as product codes and client categories, and master data such as clients, vendors, materials, and employees. Defining reference architecture, which is a pattern that others can follow to create and improve data systems. Defining data flows, i.e., which parts of the organization generate data, which require data to function, how data flows are managed, and how data changes in transition. Offering advice on potential solutions and products to solve and enhance client data and analytical reporting capabilities. Applicants must possess: Previous experience in the application of at least two of the following methods and standards in use within our customer base: Data architecture and modelling. Cloud analytics platforms e.g. relevant Azure platform services. Data visualisation tools e.g. Power BI, Qlik Sense. Data science approaches and tooling e.g. Spark. Data engineering approaches. Government Digital Service approaches including the Government Service Design Manual and the Service Standard. Enterprise or Solution architecture development using a recognised framework e.g. TOGAF. Business or systems analysis methods and tools, e.g. BPMN, UML. Software development methods and techniques e.g. Agile methods such as SCRUM. Public sector best practice guidance, e.g. ITIL, OGC tookit. Business case development to Treasury guidelines. Working predominantly within the UK Defence and Public Sectors, experience within those sectors is desirable however not essential. Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days, please assume your application has been unsuccessful.

Exciting opportunity for an experienced Consultant Solution / Technical Architect. Offering career development that will provide you with the opportunity to support a wide range of UK public sector and defence organisations at the same time as building your skills and experience in information technology consulting and solution architecture. Duties will include: Defining end-to-end solution architectures including Business, Information, Applications and Infrastructure views. Solution definition on large-scale IT projects with responsibilities for defining complex technical requirements and evaluating supplier responses. Supporting large ICT procurements, including developing procurement documentation, and evaluation strategies and evaluating bids. Providing technical assurance to ensure that solutions are fit for purpose. Providing technical expertise to your colleagues on other projects as needed. Applicants must possess: Experience in the application of any of the following would be desirable: Enterprise and Solution Architecture development and review using EA frameworks and methods e.g. TOGAF, MODAF Business or systems analysis methods and tools, e.g. BPMN, UML Software delivery methods and techniques e.g. Agile methods such as SCRUM Software and API development DevSecOps and CI/CD technologies Information security policy standards e.g. ISO27001 / ISO27002, Cyber Essentials Programme and Project Management methods e.g. MSP, PRINCE2, DSDM, Scaled Agile Framework Public sector best practice guidance, e.g. ITIL, OGC toolkit Standard methodologies for: Systems integration and testing; Requirements capture and analysis; Feasibility studies and business case development; Information systems security. Preference is given to candidates with a STEM based degree (2.1 or above) and/or post-graduate qualification. Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days, please assume your application has been unsuccessful.