QA

About Health Research Authority: This role sits within Health Research Authority Digital. The digital directorate is responsible for developing, delivering and supporting complex solutions within the HRA's portfolio of UK-wide information systems for health and care research. This includes a major programme to build new systems, and to achieve the successful migration and eventual closure of current systems. The HRA Digital team is a collaborative, supportive team consisting of HRA employees, secondees, contractors and vendors About the role: You will support the delivery and maintenance of Microsoft Azure cloud services. This role involves provisioning resources, monitoring systems, troubleshooting issues, and assisting with cloud migrations. You'll work closely with senior engineers to ensure secure, reliable, and high-performing cloud infrastructure aligned with government digital standards. The role is UK-based remote working with occasional travel to HRA regional offices. Occasional travel and overnight stays may be required. Responsibilities: Build and configure Azure cloud resources (VMs, storage, networks) using Infrastructure-as-Code templates. Monitor performance and health of Azure systems using Azure Monitor. Diagnose and resolve cloud-related incidents and service requests. Implement approved changes, updates, and patches in the Azure environment. Support Azure security controls and monitor for vulnerabilities. Provide technical support and training to internal users. Automate cloud operations using PowerShell, Azure CLI, or similar tools. Identify cost optimization opportunities and recommend improvements. Maintain accurate documentation of cloud configurations and changes. Participate in procurement processes for cloud services and software. Share reports from Azure portal and advise on best practices. Implement and monitor compliance policies within Azure/M365. You will need the following skills: Essential: Degree in computer science, IT, or equivalent professional experience. Microsoft Azure certification (minimum AZ-900). Practical experience with Microsoft Azure services. Basic scripting ability (PowerShell, Azure CLI, Bicep). Commitment to inclusivity and diversity. Desirable: ITIL Foundation certification. Proficiency in .NET. Experience in IT infrastructure or support roles. Strong communication and interpersonal skills. Ability to work independently and in teams. Self-motivated and proactive. Effective documentation and presentation skills. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37.5 hours per week. Benefits: Generous pension scheme. Access to a wide range of education and development opportunities. Free eye tests. 2 days paid leave per year for voluntary work. 27 days annual leave (increasing with length of service) + 8 bank holidays. Up to 52 weeks maternity leave. Flexible working policies. Discounts on high street and online products/services. Option to buy and sell additional annual leave. 2 weeks full pay maternity support leave. Interest-free season ticket loans. NHS car lease scheme. Work/life balance policies. Cycle to work scheme. Active diversity & inclusion networks. Interest-free study loans. Future prospects: The possibility of full time employment. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed! Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

About Cybit: Our success is people powered, and we're on a mission to work with the best. We operate out of three offices, Berkshire, Newcastle & Belfast, and have 150 employees across Cybit. We have great relationships with our vendors, and we're a Microsoft Gold Partner, Qlik Select Partner, Alteryx Premier Partner, AWS Advanced Consulting Partner, Palo Alto Platinum Innovator, F5 Gold Partner and more! Within our Managed Services division, we work closely with customers providing technical support and maintenance to all supported IT business users, systems, hardware, and applications. As well as our Managed Service division, we also have Data & Analytics and Cyber Security specialist arms to the business, setting us apart from other IT consultancies. Overview: Rapid growth, huge opportunities and exciting challenges mean we're looking for brilliant people to join our team here at Cybit. Working within the End User Support team you will be providing expert technical support and ensuring incidents and requests are resolved in an efficient and professional manner in line with service level commitments. Responsibilities: Providing a high level of customer service to customers via telephone, email, and customer portal. Gathering information from customers regarding their incidents and recording accurately on the service management tool. Prioritising incidents and requests ensuring they are resolved within service level commitments and escalating them to 1st/ 2nd/3rd line when appropriate. Various administration duties such as receiving, packing, and dispatching goods. Resolving incidents and requests in a logical and thorough approach. This may include using technologies such as Windows, Active Directory, 365 and Citrix. Desirable skills: Basic understanding of Microsoft suite: They should have a basic grasp of the workings of Windows 10 Desktop & Office 365 applications. Customer service skills: The ability to speak with customers in a polite, friendly and helpful manner and convey technical information to non-technical people. Eagerness to learn: This is an apprenticeship, so a strong desire to gain knowledge and develop skills is crucial. Adaptability: Managed Services is constantly evolving, so someone who can keep up with new trends and technologies will be successful. Strong work ethic: This role will require someone who is reliable, hardworking, and can meet deadlines. The ability to prioritise tasks is essential. Communication skills: They should be able to communicate effectively with colleagues, both verbally and in writing. Teamwork: The ability to collaborate effectively with 1st / 2nd / 3rd line teams, as well as key stakeholders, is essential. Interest in technology: A passion for IT, its role in business and the desire to progress a career in the industry, is essential. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37.5 hours per week. Benefits: Bonus scheme. Pension scheme. 34 days annual leave including bank holidays (& the opportunity to buy more if desired). Healthcare cash plan. Company electric car scheme. Cycle to work scheme. Employee assistance programme. Occupational sick pay. Future prospects: Broader business engagement: As a diverse business, there are options to expand the remit to 1st / 2nd / 3rd line or transition fully into one of these discipline areas. Leadership & management roles: The opportunity to develop into future entry level leadership roles within Managed Services. Technical consultancy: The opportunity to deliver complex cloud and IT solutions to existing and new customers. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Employer description: Bates Group Comprising of (Bates IT) Information Technology, (Bates Connect) Infrastructure & Communications, (Bates FMC) Facilities Management & Construction and (Bates Health) Health Care Innovations welcome the opportunity to present our companies. Bates Group Services works autonomously whilst benefiting from a strong, dynamic Group Management structure. Bates IT supplies information technology solutions and network support, crucial to maintaining a competitive edge. Collaborating with Bates Connect, engages a range of services within data infrastructure and communications systems, ensuring flexibility throughout. Responsibilities: Liaise with customers via phone, Skype or email to assist with 1st line IT issues, working in accordance to SLA's, Bates IT quality standards and ITIL best practices Resolve 1st line issues and requests such as systems access, password resets & unlocks Troubleshooting hardware issues Maintain a customer focused approach, delivering superb value to the customer base Provide excellent customer service at all times; offering empathy and patience to the users Take accountability and ownership for all assigned issues Answer telephone calls in a professional, confident and timely manner, with a strong focus on first time fixes Contribute to the continual service improvement culture Desirable skills: Experience of working in a customer service role Basic general fault diagnosis Excellent customer service Strong communication skills A team player who is self-motivated, enthusiastic, and keen to learn Diligent with good time management skills and the ability to prioritise tasks Proactive approach to work, with a positive and flexible attitude Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37.5 hours per week, 9am - 5.30pm (1hour lunch break) Benefits: Work uniform Regular team outings Pension scheme Mentored by very experienced team members Future prospects: Possibility of full time employment About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Employer description: The Service Team at Vizst Technology is responsible for supporting and maintaining clients' IT systems and for providing efficient desktop support to all business users. The team is responsible for resolving any IT-related faults quickly and efficiently in-line with SLAs, which includes a broad range of queries. Responsibilities: Providing end-user desktop support Supporting and maintaining MS server/desktops and macs and supporting and maintaining Office 365 solutions and G Suite solutions Setting up and configuring new laptops and desktops. Also installing authorised software to laptops and desktops Ensuring security and upgrades are applied to desktops and laptops and kept up to date. Whilst troubleshoot desktop and system problems, diagnose, and solve hardware/software incidents/problems Incident and problem management Provide exceptional service support to the business Provide solutions/work arounds to incidents and problems and contribute to polices, processes and procedures Install, maintain, and support new applications Desirable skills: Understanding of ITIL framework Good organisational, time management and prioritisation skills Strong written and verbal skills and the ability to produce clear and accurate documentation (Word, Excel, PowerPoint) The ability to communicate confidently and clearly to customers both face to face and over the telephone Willingness to travel as required to other company sites for the purpose of onsite support Excellent problem-solving and analytical skills Ability to work in a fast-paced and dynamic environment Works within the team and assists others, where required, to achieve a common goal Works proactively to resolve issues Process driven and organised / attention to detail with a strong ability to prioritise workload Remains calm and clear headed under pressure Excellent organisational and prioritisation skills Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37.5 hours per week. Benefits: 4% employer pension Life assurance covering 4 x salary (eligibility begins after probation successfully passed) Private medical healthcare (eligibility begins after probation successfully passed) Personal accident (eligibility begins after probation successfully passed) Income protection at 66.7% of salary (eligibility begins after probation successfully passed) Free lunch on Wednesdays Additional benefits are available if an apprentice becomes a permanent employee Future prospects: After completion of your programme there is a potential opportunity to progress onto a Level 4 apprenticeship programme (Foundation degree). This is not guaranteed but is dependent on performance throughout the duration. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Are you a passionate IT professional who isn't afraid to bring their personality to work? Then we want to hear from you! Consider IT is an award-winning managed IT services provider with offices in Edinburgh, Glasgow, and London. For over 15 years, they've been helping businesses of all sizes stay productive and secure by delivering IT support, cybersecurity, cloud solutions, and business continuity services. Known for their friendly, client-first approach, Consider IT prides itself on being one of the UK's most approachable and down-to-earth IT experts. Their mission is simple: make technology work harder and smarter for businesses. We are looking for an enthusiastic individual to join the Consider IT team as an IT Support Apprentice. This is a fantastic opportunity to kick start your career in IT while gaining hand on experience and working towards a recognised qualification. Responsibilities: Assist in the maintenance and support of IT Systems and Infrastructure Provider first-line technical support to clients for hardware, software and network related issues. Configure and deploy new laptops, desktops and other devices. Support the administration of user accounts and access permissions. Contribute to the implementation of new applications and system updates. Maintain accurate documentation of IT processes and manager IT inventory records. Participate in IT projects and initiatives under the supervision of senior team members. Engage in structured training and development activities as part of the apprenticeship programme. What we're looking for: A genuine interest in technology and problem solving. Good communication skills and a willingness to learn. Good understanding of IT, experience is beneficial. Basic understanding of computers, operating systems, and common applications (Microsoft Office, etc). Ability to work as part of a team and follow instructions. Salary: £19,000 per annum. Working hours: 35 hours per week, Monday to Friday, 9am - 5pm. Benefits: A structured apprenticeship program with on-the-job training. Industry recognised qualification in IT Support. Real-world experience in a professional IT environment. Opportunities for progression within the company after completion. Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Employer description: UYR Ltd is a UK-based creative agency specialising in design, print, and multi-site marketing solutions. Founded in 1998, they offer end-to-end services including graphic design, large-format printing, POS materials, warehousing and national distribution-particularly for retail, hospitality and education sectors. With a strong focus on sustainability and quality, UYR supports brands in delivering consistent, high-impact marketing across multiple locations. Overview: We are seeking a proactive and versatile IT Assistant to provide both hands-on IT technical support and digital administration across our online platforms. This hybrid role is ideal for someone who enjoys troubleshooting technical issues while also managing digital data, user accounts, and online assets. You will play an important part in ensuring the smooth day-to-day running of IT systems and the accuracy of digital records across the organisation. Responsibilities: Set up and configure desktops, laptops, printers, and other hardware Diagnose and resolve hardware and software faults Install, update, and maintain software applications Provide first-line IT support to staff, resolving queries in a timely manner Maintain and support local network connectivity (LAN/Wi-Fi) and assist with VPN or remote access setup Log, monitor, and manage IT support tickets, escalating complex issues where appropriate Assist with asset management, maintenance schedules, and equipment tracking Manage digital and artwork asset libraries across multiple online platforms Maintain accurate records, data, and pricing information across systems Administer user profiles and permissions on digital platforms Respond to online platform support queries and ensure issues are resolved promptly Prepare and maintain reports, data exports, and related documentation Support digital workflows and assist with improvements to online processes Required skills: Previous experience providing IT or technical support Strong administrative and data management skills Proficiency with Microsoft 365 or Google Workspace Ability to manage and learn new digital or cloud-based platforms Excellent communication, organisational, and problem-solving skills Attention to detail and the ability to work independently Technically confident with a methodical approach to problem-solving Reliable, adaptable, and willing to learn new systems Able to manage multiple priorities effectively Strong attention to accuracy and detail Professional, approachable and team-oriented Additionally, the following experience would be beneficial: Relevant IT or digital administration qualification (e.g. CompTIA A+, Level 3 ICT Support, Digital Support Technician, or equivalent) Experience using asset or content management systems (e.g. SharePoint, Dropbox, or other DAM/CRM tools) Basic understanding of networking or remote access systems Previous experience in a hybrid IT and administrative role Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37.5 hours per week. Benefits: 25 days annual leave plus bank holidays (often pro-rata for part-time roles) Funded training and certifications available Free onsite parking Birthday leave (extra day off on or around employee's birthday) Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

About Breen IT Solutions: We are a Cyber Essentials/Plus Certification Body operating as a small, agile team with a strong focus on IT support and cyber compliance. Based in a dedicated home office (dog-friendly environment), we offer a unique opportunity to gain broad exposure across MSP operations and cyber security standards. Responsibilities: Support Cyber Essentials/Plus assessors with technical tasks Assist with IT support and MSP-related responsibilities Work with tools like Office 365, Syncro RMM, DNS Filter, and Qualys Manage WordPress and mobile device security Contribute to patch management and vulnerability scanning Participate in hybrid working after probation Engage in a structured 3-year training plan to become a Cyber Essentials Assessor Desirable skills: Strong communication and customer service skills Basic understanding of IT systems and cyber security tools Ability to manage tickets and documentation Familiarity with Office 365 and WordPress Exposure to Cyber Essentials/Plus frameworks Team player with a proactive attitude Comfortable working in a small, collaborative environment Able to work in a home office with a resident dog Willingness to learn and grow within the role Reliable and organised Any IT or computing-related qualification is a plus Prior exposure to cybersecurity or IT support is desirable but not essential Driver with car essential due to office location and occasional local client visits Entry requirements: an A Level in ICT OR an International Baccalaureate at Level 3 in ICT OR a Level 3 apprenticeship in a similar subject OR a BTEC Extended Diploma in IT (180 credits) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37.5 hours per week, Monday to Friday, 9am - 5pm (flexible working can be discussed after probation). Benefits: Annual bonus based on company performance 20 days holiday Pension scheme Hybrid working after probation Annual performance-based bonus Fully funded QA Level 4 Cyber Security apprenticeship (100% virtual) Future prospects: Progression to a Certified Cyber Essentials Assessor Long-term career development in IT support and cyber compliance Opportunity to work across multiple areas of the business Continued hybrid working and professional growth About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Employer description: Brodies LLP is a UK law firm headquartered in Scotland. It is the largest firm in its jurisdiction measured by income, directory rankings, and lawyer numbers. In the last three years, the firm's revenue has grown by 20%, and almost 100 new colleagues have joined. Today, we have more than 750 colleagues and offices in Aberdeen, Edinburgh, Glasgow, The Highlands, London and Brussels. They combine colleagues' expertise in all business areas, to deliver Enlightened Thinking - new knowledge and new legal possibilities - uniquely suited to our Scottish, UK and international clients. Brodies are looking for a Data Analytics Apprentice to join their Anti Money Laundering Team based in either Glasgow or Edinburgh. The apprentice will work towards an SCQF Level 8 qualification in Data Analytics. Responsibilities: Obtain, assess, and verify client and related party identification making use of trusted industry sources and electronic platforms Perform initial screening and ongoing monitoring of Politically Exposed Persons (PEPs), sanctions, adverse media etc, assessing the output and discounting potential hits etc, and escalating to the MLRO as required Assess company ownership structures of varying complexity Document research and analysis of clients and/or matters in a manner suitable for audit internally and externally Undertake appropriate research to obtain a good understanding of a client's business and related parties to monitor client's activities for red flags / unusual transactions Manage relationships with and act as trusted AML support to key internal stakeholders: legal colleagues, Executive Assistants, Client & Matter Inception Team, AML Analyst Manager, AML Team (including the MLCO and MLRO) Be aware of Brodies' information security policies Desirable skills: Prepared, organised and able to prioritise work efficiently and to strict timescales Excellent attention to detail Experience working in a fast-paced environment Be a strong team player Salary: £18,000 - £20,000 per annum Working hours: 35 hours per week, hours between 7:30am - 6pm, Monday to Friday Benefits: Employee discount Employee pension Throughout your apprenticeship you are supported by your skills coach and your account manager. They work with your line manager to ensure you settle in, help you develop all the skills you need to pass your assessments, and can provide one to one support. At the end, as well as the valuable experience you have gained, you get a nationally recognised qualification. Future prospects: You will gain a full-time role upon successful completion of the apprenticeship. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 8. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Employer description: Brodies LLP is a UK law firm headquartered in Scotland. It is the largest firm in its jurisdiction measured by income, directory rankings, and lawyer numbers. In the last three years, the firm's revenue has grown by 20%, and almost 100 new colleagues have joined. Today, we have more than 750 colleagues and offices in Aberdeen, Edinburgh, Glasgow, The Highlands, London and Brussels. They combine colleagues' expertise in all business areas, to deliver Enlightened Thinking - new knowledge and new legal possibilities - uniquely suited to our Scottish, UK and international clients. Brodies are looking for a Data Analytics Apprentice to join their Anti Money Laundering Team based in either Glasgow or Edinburgh. The apprentice will work towards an SCQF Level 8 qualification in Data Analytics. Responsibilities: Obtain, assess, and verify client and related party identification making use of trusted industry sources and electronic platforms Perform initial screening and ongoing monitoring of Politically Exposed Persons (PEPs), sanctions, adverse media etc, assessing the output and discounting potential hits etc, and escalating to the MLRO as required Assess company ownership structures of varying complexity Document research and analysis of clients and/or matters in a manner suitable for audit internally and externally Undertake appropriate research to obtain a good understanding of a client's business and related parties to monitor client's activities for red flags / unusual transactions Manage relationships with and act as trusted AML support to key internal stakeholders: legal colleagues, Executive Assistants, Client & Matter Inception Team, AML Analyst Manager, AML Team (including the MLCO and MLRO) Be aware of Brodies' information security policies Desirable skills: Prepared, organised and able to prioritise work efficiently and to strict timescales Excellent attention to detail Experience working in a fast-paced environment Be a strong team player Salary: £18,000 - £20,000 per annum Working hours: 35 hours per week, hours between 7:30am - 6pm, Monday to Friday Benefits: Employee discount Employee pension Throughout your apprenticeship you are supported by your skills coach and your account manager. They work with your line manager to ensure you settle in, help you develop all the skills you need to pass your assessments, and can provide one to one support. At the end, as well as the valuable experience you have gained, you get a nationally recognised qualification. Future prospects: You will gain a full-time role upon successful completion of the apprenticeship. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 8. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Employer description: MBA Information Technology is a UK-based managed service provider and IT consultancy, delivering hardware, software, and strategic technology solutions to mid-sized businesses. Founded in 2005, the company specialises in areas like cybersecurity, cloud services, automation, and end-user productivity. It is known for its consultative approach and focus on long-term client relationships. Overview: You will undertake sales administration tasks to support the Sales team to sell more widely within new and existing customers while embodying our core values - outstanding customer service, trusted, driven, personal. The Customer Success Team supports the sales team in smooth running sales operations. Responsibilities: Data management & reporting: Access, validate, and maintain accurate customer and order data within Salesforce CRM to ensure seamless order processing. Data insights: Use sales data and Power BI reports to monitor customer spend, identify trends, and provide actionable insights to key stakeholders and internal stakeholders. Customer order tracking: Create and share order tracking reports from CRM data to keep customers informed and ensure transparency throughout the order lifecycle. Operational & administrative support: Manage quoting, ordering, bids, and deal registrations with precision and efficiency. Client & vendor communication: Liaise with clients, vendors, and distributors to coordinate quotes, orders, and delivery, resolving issues quickly and professionally. Account manager partnership: Support Strategic Account Managers in achieving profit goals through accurate data, reporting, and operational support. Customer experience excellence: Deliver outstanding service in line with MBA's values, ensuring timely, courteous, and professional communication. Continuous improvement: Use data insights to identify process efficiencies, improve service delivery, and uphold supplier SLA performance. Desirable skills: Attention to detail - The ability to process detailed information effectively and consistently. Learning ability - The ability to absorb new information readily and to put it into practice effectively. Planning & organisation - The ability to determine goals and priorities and to assess the actions, time and resources needed to achieve those goals. Teamwork - The ability to collaborate effectively with colleagues towards achieving a common goal. Communication - The ability to clearly and accurately communicate, verbally and in writing, with a variety of colleagues, customers, suppliers and partners. Accountability - Being accountable and passing on accountability for one's own actions and those of colleagues and the organisation. Ambition - The drive to climb up, to pursue a career, to strive for success and make an effort to achieve this. Initiative - The ability to recognize and create opportunities and to act accordingly. Rather starting something than waiting passively for it to happen. Integrity - Adherence to the standards, values and rules of conduct associated with one's position and the culture in which one operates. Being incorruptible. Perseverance - The ability to hold on to views and plans of action despite adversity. Results orientated - The ability to take direct action in order to attain or exceed objectives. Applicants are not required to drive but this may be beneficial in any instance where you are required in the Hemel Hempstead office. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 40 hours per week, 8:30am - 5:30pm. Benefits: Pension contribution. Lunch provided by company on Thursdays. Company wide trip to Spain for a long weekend every June. Xmas party. All staff have birthdays off. Company socials. Flexible home and office working. Future prospects: Upon completion of the apprenticeship, there is the opportunity to stay on as a full time employee. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Employer description: Etainabl is a fast-growing SaaS product backed by Fidelity Energy. We're on a mission to help businesses track their building energy usage and meet ESG (environmental, social, and governance) reporting goals with ease. We're building powerful tools to make sustainability reporting seamless and we're looking for a motivated and curious Software Developer Apprentice to join our team. You'll work closely with our experienced engineers and founders, gaining hands-on experience in modern web development, cloud technologies, and full-stack engineering. Responsibilities: Supporting the development of new features across our platform using TypeScript, Node.js, and Vue.js Learning to maintain and improve our core services with guidance from senior engineers Assisting with integrations with APIs, including utility meters, solar systems, and other cloud services Writing clear internal documentation and helping produce user guides for our tools Participating in sprint planning, code reviews, and release cycles with Git, Jira, and CI/CD workflows Learning to troubleshoot and debug frontend and backend issues with mentorship Desirable skills: Passion for coding and willingness to learn new technologies Interest in web development (front-end, back-end, or full-stack) Strong communication skills and a collaborative mindset Entry requirements: 7 GCSEs total English GCSE grade D or above Other 6 GCSEs, including Maths, to be C or above You must not hold an existing qualification at the same or higher level than this apprenticeship in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37.5 hours per week. Benefits: Work directly with the founders and have a real say in product direction Friendly, relaxed working culture (we take our work seriously - not ourselves) Regular socials and company events (we're part of Fidelity Energy) Genuine career growth: opportunities to branch into new tech areas or leadership Choose your setup - Mac or Windows Future prospects: Full time position after completion. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

About ILF Scotland: ILF Scotland (Independent Living Fund Scotland) is a public body that supports disabled people with high or complex needs to live independently. Funded by the Scottish Government and Department of Health (NI), it provides financial support through schemes like the main Independent Living Fund, the Transition Fund for young people, and grants for technology and future planning. ILF Scotland helps individuals gain choice, control, and full participation in their communities. About the role: As IT Operations Support, the modern apprentice will work closely alongside the Service Delivery Lead and IT Support Officer to ensure the availability and day to day running and development of the infrastructure and support ILF Scotland staff in using it. Please note : This position is to start in January 2026. Responsibilities: First line support to staff to troubleshoot ICT hardware and software problems accessing and using the SCOTS network Liaise with the iTECS to log, escalate and monitor open support calls Maintain and monitor ICT hardware; search for replacement hardware as required and provide quotes for the Digital and Information Service Team Maintain and manage the device catalogue and support the IT Service Delivery Manager in prioritising replacement devices (phones, laptops, WIFI-dongles, printers, tablets) With the ICI support company and Service Delivery Lead, develop a basic knowledge of the core client database system and how the two portals connect to it (applications portal and assessor portal) Liaise with the ICI system provider (DDS) regarding any technical issues Assist with any staff training in ICT, information security and data protection Manage the office WIFI network and liaise with suppliers on availability issues Support the HR, communications and engagement teams in any ICT set up for events, workshops and training sessions Learn the business continuity requirements and response arrangements if the ICT infrastructure were to fail or be attacked and support the incident response team to resolve the incident Be the recorder/scribe for any incidents which may require the incident response team to act Shadow the IT Security Manager to learn the safeguards and monitoring systems in place Monitor and liaise with the IT Security Manager regarding any alerts via the Spycloud portal Desirable skills: Detail oriented and with a good eye on accuracy of data Friendly and helpful attitude Flexible and able to prioritise a changing to-do list Confident in managing and completing tasks to deadlines Self-motivated Ability to work independently and as part of a team Well-honed organisational, planning and time management skills PC literate including Word, Excel and databases Salary: £25,235 - £28,131 per annum Working hours: 9am - 5pm. This role is offered on a hybrid working arrangement with an office based in Livingston. Closing date: 5pm on November 6th 2025. Benefits: Competitive salary Flexible working options A good work-life balance Pension Continual development Interviews: We are a Disability Confident employer and offer a guaranteed interview for any disabled applicant who may wish to take up on this offer, where they meet the essential requirements for the role. In addition, the same applies to those applicants who are care experienced. Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Employer description: Oasis Academies exists to provide a rich and balanced educational environment which caters for the whole person - academically, vocationally, socially, morally, spiritually, physically, emotionally and environmentally. Our task is to serve our students as well as to provide a learning hub for the entire community. In this way we will raise aspirations, unlock potential and work to achieve excellence through encouraging a 'can do' culture which nurtures confident and competent people. Overview: Oasis are keen to recruit a pro-active ICT Technician Apprentice with a can-do, mature attitude towards their work. You will be required to undertake a variety of tasks and gain all round experience within a busy technical environment. Responsibilities: Ensure the smooth running of ICT systems to facilitate teaching, learning, administration and leadership. To allow the effective use of ICT by teaching staff, admin staff, leadership and students and to improve both their understanding of ICT and their experience of its use. To provide remote and face to face technical support in line with the academy's ICT support service definition. To support pupils and staff in the appropriate use of ICT, through advice or training. Required skills: An IT technical background. Evidence of being a good communicator. Enthusiastic approach to customer service. Good technical skills. Strong audio visual skills. Strongly task-driven/multi-tasking. Good oral and written communication skills. Self-motivated. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37 hours per week. Benefits: We offer a strong continuous professional development programme - if we see potential in your future, we want to help you grow with the academy and develop yourself in the direction you aspire to go. We are supportive of our staff and want you to feel like you are coming to work with family. There are opportunities to learn from and network across the Oasis trust. We are on a journey together and offer exciting opportunities for our staff to contribute and show leadership. Support staff are offered a generous annual leave allowance and a competitive pension, with defined benefits and life cover. Our results are impressive, and our staff and students have the positive relationships necessary to help make that happen. Our community engagement is second to none. Future prospects: Full-time employment opportunities upon completion of the apprenticeship. Opportunities to learn new skills and get involved with other areas of the business. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Kickstart your tech career with Brightskye! Are you the go-to tech genius among your friends and family? Do you get a thrill from solving problems and making things just work? Brightskye is looking for someone just like YOU to join our team as an IT Support Apprentice! Two positions are available, with an immediate start! Why Brightskye? At Brightskye, we're passionate about using technology to power innovation and make a real difference for our clients. As part of our team, you'll be working in a fast-paced, friendly environment where curiosity is encouraged, questions are welcome, and support is always available. What you'll be doing: Acting as the first point of contact for customers for IT issues - from forgotten password to printer meltdowns to connectivity issues! Speaking with customers over the phone or email. Helping set-up and configure hardware and software. Learning to perform IT tasks such as imaging laptops, cabling desks and setting up IT equipment. Monitoring customers' servers, internet connections and back-up systems. Learning the ropes from our expert IT team and completing your apprenticeship training with QA Ltd. What we're looking for: A keen interest in IT and a love for solving problems. Great communication skills and a positive can-do attitude. An appetite for technology advancements. Salary: £16,000 - £17,000 per annum. Working week: 35 hours a week, Monday to Friday, 9am - 5pm What you'll get: A nationally recognised Modern Apprenticeship. Real hands-on experience with the latest tech. A personal mentor and a friendly team to back you up. 31 days of annual leave. Employee pension. Future prospects: 90% of QA apprentices secure permanent employment after completing their apprenticeship: this is 20% higher than the national average. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!

TO BE CONSIDERED FOR THIS VACANCY YOU MUST APPLY DIRECTLY VIA THIS LINK: Vacancies : Northumbria Healthcare NHS Foundation Trust Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus several smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Responsibilities: To assist in providing support for all PC equipment, software, and mobile devices throughout the Trust including installation of PC hardware, software, and peripheral devices. Investigate routine enquiries, queries from staff providing assistance and advice as required. To order, install, and configure new IT desktop equipment and mobile devices. To manage and maintain the asset database and documentation as appropriate to the role. To ensure new equipment is installed and configured in a timely manner and in line with Trust standards and service levels. To troubleshoot and resolve basic Service Desk support calls in a timely manner and in line with Trust standards and service levels. To update systems as appropriate to track the lifetime of IT assets within the Trust. Desirable skills: A good knowledge of Windows based operating systems, Microsoft Outlook and Microsoft Office. Good interpersonal skills. Demonstrable knowledge of desktop equipment, including: PCs, laptops, printers, tablets and phones. Good time management skills and ability to organise and prioritise workloads. Good communications skills and telephone manner for responding to calls. Good team working skills. Good level of personal motivation. Flexible approach to working hours to meet deadlines. Professional approach to working with individuals both internally and external to the organisation. Ability to respond positively to supervisor feedback. Willingness to learn and progress. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37.5 hours per week. Benefits: Extensive staff health and well-being programme including access to our specialist Wellbeing Hub. A range of flexible working opportunities. Generous annual leave and pension scheme. Access to lease car and home electronics scheme (qualifying criteria applies). On-site nursery places via salary sacrifice. Access to savings scheme via salary sacrifice with Northumberland Community Bank. Future prospects: Good development opportunities, permanent roles and higher banding opportunities for those that perform well during the apprenticeship and are retained. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! TO BE CONSIDERED FOR THIS VACANCY YOU MUST APPLY DIRECTLY VIA THIS LINK: Vacancies : Northumbria Healthcare NHS Foundation Trust

About Beijer Ref: Beijer Ref is a leading global specialist in refrigeration, air conditioning, and heat pump technology. With a strong presence across the UK, we pride ourselves on innovation, sustainability, and exceptional customer service. We're now looking for a motivated IT Support Apprentice to join our friendly team at our South Leeds site. About the role: This is a fantastic opportunity for someone looking to start a career in IT. As an IT Support Apprentice, you'll gain hands-on experience supporting the day-to-day IT operations of a busy, forward-thinking business. You'll receive training and mentoring from experienced IT professionals while working toward your qualification. Responsibilities: Provide first-line IT support to staff across the business (in-person, by phone, and via email) Assist with setting up and maintaining laptops, desktops, mobile devices, and other hardware Troubleshoot software, network, and connectivity issues Support the onboarding of new users and management of IT accounts Maintain IT documentation and asset records Work with the wider IT team on projects and system upgrades Ensure all IT queries are handled efficiently and professionally You will need the following skills: A genuine interest in IT, technology, and problem-solving Strong communication and teamwork skills Organised and proactive with good attention to detail Right to work in the UK A positive attitude and willingness to learn Full UK driving licence and access to a car ( essential ) Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 40 hours per week, 8am - 5pm, Monday to Friday (one hour lunch break) Benefits: Competitive salary (£18,000-£20,000 per annum depending on experience) Full training and support toward your IT apprenticeship qualification 25 days holiday plus bank holidays Career progression opportunities within a global organisation Friendly, supportive working environment Company pension scheme Life assurance / life insurance Free / on-site parking Cycle to Work scheme Health & wellbeing programme Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

About Computer Angels: Computer Angels is a London-based IT support company offering friendly, expert computer services to home users and small businesses. Since 2005, they've provided help with installations, repairs, virus removal, networking, data recovery, and more-both remotely and through on-site visits. Based in Fulham, they serve areas across West and South West London, with a "no fix - no fee" guarantee. Overview We are seeking an enthusiastic IT Technician Apprentice to join our retail computer repair shop. This role offers hands-on experience in diagnosing and repairing consumer and business IT equipment, while also supporting clients with Microsoft 365 administration. The apprentice will gain practical skills in both technical repair and cloud service management, with full training provided. Responsibilities Assist with diagnosing hardware and software issues on desktops, laptops, and mobile devices. Support in carrying out repairs including component replacements, upgrades, and system rebuilds. Help maintain accurate job records and manage ticketing systems. Provide friendly and professional front-desk support to walk-in customers. Support stock management and basic workshop organisation. Assist with client onboarding to Microsoft 365, including account setup and licensing. Learn to manage users, groups, and permissions within Microsoft 365. Help troubleshoot common email, Teams, and OneDrive issues. Support security administration including MFA, password resets, and compliance checks. Shadow senior staff in resolving client tickets and projects. Desirable skills: Passion for technology, problem-solving, and helping people. Strong interest in both hardware repair and cloud services. Good communication and customer service skills. Willingness to learn new systems and follow technical procedures. Organised, reliable, and able to follow health and safety guidelines. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 9am - 5:30pm. Benefits Opportunity to gain industry-recognised certifications (e.g., CompTIA, Microsoft 365 Fundamentals). Health and wellness programs. Company pension scheme. Private medical insurance. Life insurance. Cycle to work scheme. Employee mentoring. Referral program. Financial planning services. Employee discounts. Future prospects: This apprenticeship is designed to provide a strong foundation for a career as an IT Technician, Microsoft 365 Administrator, or Helpdesk Engineer. Successful apprentices may progress into permanent roles within the company or continue into advanced IT qualifications About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Employer description: Turn IT On provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and consultancy and training to more than 1,000 schools, by consultants and staff who understand teaching. Over half of our consultants have worked in education and we now employ in excess of 160 people across London and the Southeast. We put schools and their needs first, taking care of all their technology needs so that they can get on with teaching and learning. As an inclusive employer, we are proud of the diversity and flexibility that we have, and the breadth of skills and experience of our staff. Turn IT On is a friendly and supportive place to work where people feel trusted and respected. Overview: We are now looking for an eager candidate to join us as an apprentice. You will provide general and routine ICT support to staff and pupils within the school, e.g., basic IT diagnosis and fix, undertaking routine maintenance of resources and equipment, support of common software packages used in the school and other general tasks as appropriate under the supervision/instruction of senior staff. You must be dedicated to learning and delivering the Turn IT On support service in a manner that embraces our company values and culture. Responsibilities: Customer service: Work with the Line Manager or Network manager to ensure that the schools are getting the best level of service. Requesting, follow up and closing quotes with adequate description and detail. Technical responsibilities: Learn to maintain an up-to-date and accurate database of school hardware and software. Learn and demonstrates the necessary skills and behaviours to securely operate across all platforms and areas of responsibilities in line with organisational guidance, legislation. Quality management: Ensure all written (emails) and verbal communication is of the highest level to both internal and external customers. Ensure any non-conformances are reported (for any mistakes or complaints etc). General: Attend apprentices training workshops and complete coursework in a timely manner in accordance with the relevant apprenticeship guidelines. Ensure excellent communication with schools, manager, and other team members. Required skills: Basic experience and knowledge of ICT and technical issues. Willing and quick to learn new programs or website interfaces. Flexible and approachable. Committed to make a positive impact to your end users including teachers and pupils. Adaptable and able to cope with change including travel to a variety of schools. Able to work independently and good at planning and organising your own time. Excellent team player. Excellent customer services skills. Working hours: 37.5 hours per week, Monday to Friday, 8am - 4:30pm. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

About us: Founded in 1917, John Crane is a global leader in the design, manufacturing, and engineering of mission critical flow control solutions for increased efficiency, emission reductions and energy transformation. Our products include mechanical seals and systems, couplings, bearings, filtration systems and predictive digital monitoring technologies. John Crane customer service is accessed through a global network of more than 200 global sites in over 50 countries employing more than 6,000 employees worldwide. We partner with our customers and help them meet the latest environmental standards and keep their operations safe and controlled. About the role: We have a fantastic opportunity for a Data Analyst Apprentice to join our first Data Analytics Apprentice Academy in Slough. As an apprentice you will be involved in supporting our business transformation team by working with data-driven decision-making by assisting in the collection, analysis, and interpretation of critical data. This Level 4 Apprenticeship is designed to provide hands-on experience in data analytics and you will contribute to key projects and initiatives across our business. You will be rotated through our various information domains: quality and engineering, manufacturing performance, market performance and sales and delivery performance. This will give you the knowledge to understand how critical data is in our decision making to drive our business forwards. Responsibilities: Use tools such as SharePoint, Power BI and Databricks (SQL, Python) to perform basic data analysis. Create visualisations and dashboards to communicate insights effectively. Support the development of regular and ad-hoc reports for business. Work collaboratively with internal stakeholders to understand data requirements and business challenges. Participate in meetings and workshops to gather feedback and refine analytical outputs. Communicate findings in a clear and accessible manner to non-technical audiences. Manage key projects from conception through to completion. Ensuring key milestones are hit and project delivers objectives on time and within cost. Desirable skills: Have a keen interest in data analysis and a desire to learn. Committed to learning and working at the same time. Advanced MS Office skills. Decision making ability and good influencing / team working skills. Strong communication skills and the ability to work well in a team. Time management and organisational skills. Driving licence and own vehicle (due to location of the office). Entry requirements: Standard entry: Level 3 qualification (apprenticeship/A-levels/BTEC, etc) OR equivalent work experience (typically two years in a relevant role) Plus: 5 GCSEs, including English and Maths at Grade 4 (C) or above Experience with using Excel and Microsoft products (or similar) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37.5 hours per week, 9am - 5pm. What we offer: Education: You will be enrolled onto the Level 4 Data Analyst Apprenticeship standard which will be delivered remotely by our training partner QA. Learning opportunities: Gain practical data analysis skills and learn from experts around you. Rotations: You will have the opportunity to rotate across different teams to broaden your knowledge and skills Professional development: Develop professional skills such as writing, communication, time management, and teamwork. Impactful work: Contribute to enhancing revenue, delivery performance, efficiency, technical reputation, and customer satisfaction. Future prospects: By the end of this 2-year Level 4 apprenticeship, there may be the option to progress onto higher level apprenticeship qualifications. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Employer description: At J3B Debt, we help individuals and businesses find practical and effective solutions to debt. Our role is to identify a workable debt solution tailored to each client's unique situation-and often, there are more options than they realise. We work with a wide range of clients, from individuals facing financial difficulty with loans, credit cards, or Council Tax arrears, to businesses struggling with cashflow or owing money to HM Revenue & Customs. No matter the complexity of the challenge, our aim is to support, advise, and guide our clients to regain control of their finances and move forward with confidence. By joining our team, you'll be part of a purpose-driven organisation that truly makes a difference. About the role: We are looking for a motivated and enthusiastic IT Apprentice to support our growing team. Working as part of a collaborative and skilled IT department, you'll play a vital role in delivering high-quality IT support across the business while learning on the job. You will receive hands-on training, mentoring, and full support as you work towards industry-recognised IT qualifications. This is a fantastic opportunity to develop both your technical expertise and customer service skills, while contributing to a company that supports people during some of the most challenging times in their lives. Responsibilities: Customer support: Respond promptly to internal IT queries via phone, email, or helpdesk ticketing system. Problem solving: Troubleshoot and resolve technical issues using logical, step-by-step thinking. Technical assistance: Support users with common IT issues including software, hardware, and networking. Maintenance: Carry out routine maintenance on PCs, printers, and networking devices. Hardware & software setup: Assist in setting up and configuring desktops, laptops, and associated software. Fault resolution: Investigate and resolve issues including connectivity problems, system errors, and hardware failures. Upgrades: Help deploy system upgrades and replace outdated hardware to keep systems secure and efficient. Documentation: Maintain accurate records of tickets, fixes, and IT assets. Desired skills: Good verbal and written communication skills - able to explain technical issues in a clear, friendly way. Basic understanding of computer systems, networks, and software. Logical thinker with a structured problem-solving approach. Team player with the ability to work independently when needed. Friendly, proactive, and customer-focused attitude. Willingness to learn and grow within a fast-paced IT environment. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 40 hours per week. Benefits: On-the-job training with experienced IT professionals. Support to achieve industry-recognised qualifications. A welcoming, values-driven environment where your contribution matters. The chance to build a strong foundation for a successful IT career. Future prospects: Opportunities to go onto higher qualifications in the future. Opportunity for full time position at the end of the apprenticeship About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.