IT Network Engineer Location: Largs or Troon, Scotland, with occasional travel to other UK sites Driving Licence: UK full driving licence required Employment Type: Full-time, permanent Paying between £, depending on experience. Our client-a leading UK marina operator with a network of beautiful coastal locations-is seeking a passionate and proactive IT Network Engineer to join their expanding in-house IT team. This is an exciting opportunity to get hands-on with key infrastructure projects, including the rollout of full fibre connectivity, while supporting staff across multiple sites. Key Responsibilities Provide onsite end-user IT support Participate in infrastructure projects, including full fibre broadband installation Support the maintenance and configuration of core network equipment Assist with diagnosing and resolving hardware and connectivity issues Travel to other marina locations when required (expenses paid) Experience Required We're looking for a candidate with genuine enthusiasm for networking and IT systems, with a foundation in: IP addressing and subnetting VLAN configuration and network segmentation Router setup and traffic management DNS and domain resolution Additionally, experience or awareness of the following is highly desirable: Microsoft 365 applications, including Office 365 and Intune General server infrastructure (Windows Server environment preferred) You should also have: A valid UK driving licence A proactive attitude and willingness to learn The ability to work onsite full-time as part of a close-knit team Must be eligible to work in the UK. Office based (Largs or Troon, Scotland) Paying up to 38k, depending on experience.
22/06/2026
Full time
IT Network Engineer Location: Largs or Troon, Scotland, with occasional travel to other UK sites Driving Licence: UK full driving licence required Employment Type: Full-time, permanent Paying between £, depending on experience. Our client-a leading UK marina operator with a network of beautiful coastal locations-is seeking a passionate and proactive IT Network Engineer to join their expanding in-house IT team. This is an exciting opportunity to get hands-on with key infrastructure projects, including the rollout of full fibre connectivity, while supporting staff across multiple sites. Key Responsibilities Provide onsite end-user IT support Participate in infrastructure projects, including full fibre broadband installation Support the maintenance and configuration of core network equipment Assist with diagnosing and resolving hardware and connectivity issues Travel to other marina locations when required (expenses paid) Experience Required We're looking for a candidate with genuine enthusiasm for networking and IT systems, with a foundation in: IP addressing and subnetting VLAN configuration and network segmentation Router setup and traffic management DNS and domain resolution Additionally, experience or awareness of the following is highly desirable: Microsoft 365 applications, including Office 365 and Intune General server infrastructure (Windows Server environment preferred) You should also have: A valid UK driving licence A proactive attitude and willingness to learn The ability to work onsite full-time as part of a close-knit team Must be eligible to work in the UK. Office based (Largs or Troon, Scotland) Paying up to 38k, depending on experience.
2nd Line Network Support Engineer Office based - Huddersfield Paying between £, depending on experience. We are currently recruiting for a 2nd Line Network Engineer to join a growing and friendly Help Desk team based in Huddersfield. This is an excellent opportunity for someone with 1st or 2nd Line experience who is looking to develop their career within networking and gain exposure to new technologies. In this position, you will be responsible for supporting customers with network-related issues, handling escalated tickets, and assisting with projects and installations. You will play a key role in ensuring high levels of customer service while meeting service level agreements. Key Responsibilities Managing and resolving support tickets escalated from the 1st Line team Troubleshooting network issues across a range of technologies Logging and managing faults with third-party providers Ensuring all tickets are progressed and resolved within SLA Keeping customers updated via phone, email, and ticketing systems Configuring and supporting network equipment (routers, switches, WAPs) Supporting customer installations and project work Escalating complex issues to senior engineers where necessary Maintaining accurate records within internal systems Requirements Previous experience in a 1st or 2nd Line support role Strong communication and customer service skills Analytical mindset with strong problem-solving ability Ability to work independently and manage workload effectively Full UK driving licence Technical Experience Understanding of networking fundamentals (DNS, DHCP, TCP/IP, OSI model) Experience with LAN, WAN, and/or SD-WAN environments Network security and firewall concepts Desirable Exposure to Cisco Meraki (desirable) Broadband technologies (ADSL, FTTC, FTTP, leased lines) VoIP and hosted telephony systems Cloud platforms such as AWS, Azure, or GCP (desirable) Scripting knowledge (e.g., Python) advantageous Relevant certifications such as CCNA/CCNP (desirable) Working Hours Monday to Friday on a rotating shift basis: 08:00 - 16 00 - 17 00 - 18:00 Office based - Huddersfield Paying between £, depending on experience. Must be eligible to work in the UK
22/06/2026
Full time
2nd Line Network Support Engineer Office based - Huddersfield Paying between £, depending on experience. We are currently recruiting for a 2nd Line Network Engineer to join a growing and friendly Help Desk team based in Huddersfield. This is an excellent opportunity for someone with 1st or 2nd Line experience who is looking to develop their career within networking and gain exposure to new technologies. In this position, you will be responsible for supporting customers with network-related issues, handling escalated tickets, and assisting with projects and installations. You will play a key role in ensuring high levels of customer service while meeting service level agreements. Key Responsibilities Managing and resolving support tickets escalated from the 1st Line team Troubleshooting network issues across a range of technologies Logging and managing faults with third-party providers Ensuring all tickets are progressed and resolved within SLA Keeping customers updated via phone, email, and ticketing systems Configuring and supporting network equipment (routers, switches, WAPs) Supporting customer installations and project work Escalating complex issues to senior engineers where necessary Maintaining accurate records within internal systems Requirements Previous experience in a 1st or 2nd Line support role Strong communication and customer service skills Analytical mindset with strong problem-solving ability Ability to work independently and manage workload effectively Full UK driving licence Technical Experience Understanding of networking fundamentals (DNS, DHCP, TCP/IP, OSI model) Experience with LAN, WAN, and/or SD-WAN environments Network security and firewall concepts Desirable Exposure to Cisco Meraki (desirable) Broadband technologies (ADSL, FTTC, FTTP, leased lines) VoIP and hosted telephony systems Cloud platforms such as AWS, Azure, or GCP (desirable) Scripting knowledge (e.g., Python) advantageous Relevant certifications such as CCNA/CCNP (desirable) Working Hours Monday to Friday on a rotating shift basis: 08:00 - 16 00 - 17 00 - 18:00 Office based - Huddersfield Paying between £, depending on experience. Must be eligible to work in the UK
Principle Backend Developer Salary: Up to £90,000 per annum Client: Leading Data Centre Provider We're working with a well-established Data Centre Provider to recruit a highly experienced Senior Backend Developer. This is a remote role open to UK-based candidates, offering the chance to work on large-scale systems that support critical national infrastructure. This is an excellent opportunity for a seasoned backend engineer with deep expertise in Node.js and TypeScript, who enjoys architecting scalable solutions and working with modern cloud technologies. You'll be responsible for designing and building high-performance backend applications, contributing to the development of internal tools and processes, and ensuring code quality through testing and documentation. You'll also help shape technical standards and collaborate closely with other teams across the business. Key Responsibilities Architect and develop scalable backend systems for enterprise-level applications Build and maintain robust Node.js services using TypeScript Optimise SQL queries and database performance Deploy and manage applications in cloud environments Customise build and development tools to suit project needs Apply best practices in software design, including SOLID principles and dependency injection Maintain clean, well-tested, and well-documented code Contribute to unit and integration testing across all deliverables Work closely with frontend developers to ensure seamless integration Stay up to date with emerging trends in backend development and share insights with the team Required experience Extensive server-side development experience Strong proficiency in Node.js and TypeScript Solid understanding of cloud platforms and deployment strategies Deep knowledge of software architecture and design patterns Experience with CI/CD pipelines and modern development tooling Excellent communication and collaboration skills Must be eligible for SC clearance. This is a brilliant opportunity to join a forward-thinking organisation at the forefront of digital infrastructure. If you're ready to take the next step in your backend development career, we'd love to hear from you. Paying up to £90,000, depending on experience. 100% remote based. Must be eligible to work in the UK.
22/06/2026
Full time
Principle Backend Developer Salary: Up to £90,000 per annum Client: Leading Data Centre Provider We're working with a well-established Data Centre Provider to recruit a highly experienced Senior Backend Developer. This is a remote role open to UK-based candidates, offering the chance to work on large-scale systems that support critical national infrastructure. This is an excellent opportunity for a seasoned backend engineer with deep expertise in Node.js and TypeScript, who enjoys architecting scalable solutions and working with modern cloud technologies. You'll be responsible for designing and building high-performance backend applications, contributing to the development of internal tools and processes, and ensuring code quality through testing and documentation. You'll also help shape technical standards and collaborate closely with other teams across the business. Key Responsibilities Architect and develop scalable backend systems for enterprise-level applications Build and maintain robust Node.js services using TypeScript Optimise SQL queries and database performance Deploy and manage applications in cloud environments Customise build and development tools to suit project needs Apply best practices in software design, including SOLID principles and dependency injection Maintain clean, well-tested, and well-documented code Contribute to unit and integration testing across all deliverables Work closely with frontend developers to ensure seamless integration Stay up to date with emerging trends in backend development and share insights with the team Required experience Extensive server-side development experience Strong proficiency in Node.js and TypeScript Solid understanding of cloud platforms and deployment strategies Deep knowledge of software architecture and design patterns Experience with CI/CD pipelines and modern development tooling Excellent communication and collaboration skills Must be eligible for SC clearance. This is a brilliant opportunity to join a forward-thinking organisation at the forefront of digital infrastructure. If you're ready to take the next step in your backend development career, we'd love to hear from you. Paying up to £90,000, depending on experience. 100% remote based. Must be eligible to work in the UK.
Senior Front End Developer Location: Remote Salary: Paying up to 90,000, depending on experience. Sector: Technology / Data Infrastructure Client: Leading Global Data Centre Provider A prestigious data centre provider is seeking a highly skilled Senior Front End Developer to lead the development of large-scale, enterprise-grade applications. This is a prime opportunity to work on high-impact digital platforms using modern technologies in a dynamic and forward-thinking environment. Key Responsibilities Design and build robust, high-performing front end applications using React and TypeScript. Apply expert knowledge of HTML5, CSS3, SCSS, and responsive design principles to create seamless user experiences across devices. Integrate and customise the Mantine UI framework to ensure consistency and efficiency in interface development. Configure and optimise build tools such as Babel and Webpack to support complex application requirements. Develop modular, reusable functional components in TypeScript to promote scalability and maintainability. Candidate Profile Extensive experience in developing enterprise-scale React applications. Strong understanding of modern front end development practices and tooling. Excellent problem-solving abilities and a commitment to writing clean, efficient code. Effective communicator with the ability to collaborate across multidisciplinary teams. Must be eligible to work in the UK and be eligible for Security Clearance. Paying up to £90,000, depending on experience.
22/06/2026
Full time
Senior Front End Developer Location: Remote Salary: Paying up to 90,000, depending on experience. Sector: Technology / Data Infrastructure Client: Leading Global Data Centre Provider A prestigious data centre provider is seeking a highly skilled Senior Front End Developer to lead the development of large-scale, enterprise-grade applications. This is a prime opportunity to work on high-impact digital platforms using modern technologies in a dynamic and forward-thinking environment. Key Responsibilities Design and build robust, high-performing front end applications using React and TypeScript. Apply expert knowledge of HTML5, CSS3, SCSS, and responsive design principles to create seamless user experiences across devices. Integrate and customise the Mantine UI framework to ensure consistency and efficiency in interface development. Configure and optimise build tools such as Babel and Webpack to support complex application requirements. Develop modular, reusable functional components in TypeScript to promote scalability and maintainability. Candidate Profile Extensive experience in developing enterprise-scale React applications. Strong understanding of modern front end development practices and tooling. Excellent problem-solving abilities and a commitment to writing clean, efficient code. Effective communicator with the ability to collaborate across multidisciplinary teams. Must be eligible to work in the UK and be eligible for Security Clearance. Paying up to £90,000, depending on experience.
SecOps Engineer - Central London (hybrid working) Up to £75,000 PA Well-established and highly profitable construction engineering business is seeking an experienced SecOps Engineer to join them on a permanent basis. This is a critical leadership role within an organisation undergoing significant digital transformation, with ambitious growth and acquisition plans driving demand for scalable, standardised and efficient business applications. This role is ideal for a proactive security professional with strong technical expertise across application, network and infrastructure security. You will play a key part in implementing security controls, mitigating risk and contributing to the continuous improvement of the company's overall security posture. Responsibilities: Monitor security tools including SIEM (QRadar) and respond to threat detection alerts Triage, analyse and prioritise security (via ServiceNow) Investigate root causes of security issues and design effective remediation solutions Oversee Patch Management Conduct vulnerability scans with Qualys, analyse results and prioritise remediation Document SecOps processes and create knowledge base articles in line with best practices Automate security tasks and toolchains using scripting (PowerShell, Batch, etc.) Collaborate with external SOC teams Prepare post-incident reports and root cause analyses Manage end-user device (EUD) security via MS Intune, Sophos and NinjaOne Schedule and assess vulnerability scans on critical infrastructure Maintain patching compliance for OS, Microsoft Office and third-party applications Support infrastructure teams to deploy systems, enhance security policies and manage security-driven changes Produce weekly security operations reports Manage Cisco Umbrella web filtering and SSL inspection policies Requirements: Previous hands-on experience in SecOps or Incident Response Recognised Security certifications such as Security+, CEH, or Microsoft security certifications Strong knowledge of Microsoft Windows OS security and hardening Working PowerShell scripting ability for automation tasks Solid understanding of cloud-native security across M365, Azure and AWS Experience with enterprise IT infrastructure Any experience with the following will be highly favoured: Strong experience with Qualys Exposure to Varonis Network security knowledge or relevant certifications (TCP/IP, VPNs, routing, segmentation) Experience working with ServiceNow Initially 4 days per week onsite, dropping to 3 once passed probation.
22/06/2026
Full time
SecOps Engineer - Central London (hybrid working) Up to £75,000 PA Well-established and highly profitable construction engineering business is seeking an experienced SecOps Engineer to join them on a permanent basis. This is a critical leadership role within an organisation undergoing significant digital transformation, with ambitious growth and acquisition plans driving demand for scalable, standardised and efficient business applications. This role is ideal for a proactive security professional with strong technical expertise across application, network and infrastructure security. You will play a key part in implementing security controls, mitigating risk and contributing to the continuous improvement of the company's overall security posture. Responsibilities: Monitor security tools including SIEM (QRadar) and respond to threat detection alerts Triage, analyse and prioritise security (via ServiceNow) Investigate root causes of security issues and design effective remediation solutions Oversee Patch Management Conduct vulnerability scans with Qualys, analyse results and prioritise remediation Document SecOps processes and create knowledge base articles in line with best practices Automate security tasks and toolchains using scripting (PowerShell, Batch, etc.) Collaborate with external SOC teams Prepare post-incident reports and root cause analyses Manage end-user device (EUD) security via MS Intune, Sophos and NinjaOne Schedule and assess vulnerability scans on critical infrastructure Maintain patching compliance for OS, Microsoft Office and third-party applications Support infrastructure teams to deploy systems, enhance security policies and manage security-driven changes Produce weekly security operations reports Manage Cisco Umbrella web filtering and SSL inspection policies Requirements: Previous hands-on experience in SecOps or Incident Response Recognised Security certifications such as Security+, CEH, or Microsoft security certifications Strong knowledge of Microsoft Windows OS security and hardening Working PowerShell scripting ability for automation tasks Solid understanding of cloud-native security across M365, Azure and AWS Experience with enterprise IT infrastructure Any experience with the following will be highly favoured: Strong experience with Qualys Exposure to Varonis Network security knowledge or relevant certifications (TCP/IP, VPNs, routing, segmentation) Experience working with ServiceNow Initially 4 days per week onsite, dropping to 3 once passed probation.
Professional Services Consultant Southampton (hybrid working) Up to £40,000 PA We're recruiting on behalf of a successful software solutions provider seeking a Professional Services Consultant to join their growing team. This is a varied, customer-facing role combining software implementation, system configuration, testing, training, technical support and project delivery. You'll work closely with customers to implement and optimise business-critical software solutions while gaining exposure to the full project lifecycle. You are a motivated and technically capable professional who enjoys solving problems, working with customers and delivering successful software solutions. You'll be organised, adaptable and keen to develop your career within software consultancy and professional services. Key Responsibilities: Configure and implement software solutions for customers Deliver customer projects, training and system rollouts Support User Acceptance Testing (UAT) and go-live activities Investigate and resolve customer issues Write and maintain project and technical documentation Design and execute test plans and test scripts Work closely with development and technical teams to resolve issues Provide ongoing customer support and consultancy Requirements: Experience configuring or supporting software applications Strong SQL querying and data analysis skills Customer-facing technical support or implementation experience Excellent communication and stakeholder management skills Strong troubleshooting and problem-solving ability Desirable skills: XML, XSLT, HTML, APIs or SSRS Software implementation or Professional Services experience User training delivery Workflow, document management or financial software solutions Project management or software testing experience The role may involve UK and occasional international travel. Hybrid working once passed probation, 1-2 days per week on site. This is an excellent opportunity for a Professional Services Consultant looking to work on varied, customer-facing projects within a stable and growing organisation.
15/06/2026
Full time
Professional Services Consultant Southampton (hybrid working) Up to £40,000 PA We're recruiting on behalf of a successful software solutions provider seeking a Professional Services Consultant to join their growing team. This is a varied, customer-facing role combining software implementation, system configuration, testing, training, technical support and project delivery. You'll work closely with customers to implement and optimise business-critical software solutions while gaining exposure to the full project lifecycle. You are a motivated and technically capable professional who enjoys solving problems, working with customers and delivering successful software solutions. You'll be organised, adaptable and keen to develop your career within software consultancy and professional services. Key Responsibilities: Configure and implement software solutions for customers Deliver customer projects, training and system rollouts Support User Acceptance Testing (UAT) and go-live activities Investigate and resolve customer issues Write and maintain project and technical documentation Design and execute test plans and test scripts Work closely with development and technical teams to resolve issues Provide ongoing customer support and consultancy Requirements: Experience configuring or supporting software applications Strong SQL querying and data analysis skills Customer-facing technical support or implementation experience Excellent communication and stakeholder management skills Strong troubleshooting and problem-solving ability Desirable skills: XML, XSLT, HTML, APIs or SSRS Software implementation or Professional Services experience User training delivery Workflow, document management or financial software solutions Project management or software testing experience The role may involve UK and occasional international travel. Hybrid working once passed probation, 1-2 days per week on site. This is an excellent opportunity for a Professional Services Consultant looking to work on varied, customer-facing projects within a stable and growing organisation.
Context Recruitment Limited
Stockton-on-tees, County Durham
Service Desk Engineer - Stockton on Tees £40,000 PA IT department within a leading construction engineering business is seeking a highly proactive and analytical Service Desk Engineer to join them on a permanent basis. This is a stand-alone on-site IT role, working autonomously day-to-day, while being fully supported by a centralised main IT department. You will be responsible for logging, diagnosing, and resolving issues across a range of hardware and software systems. The role involves providing escalation support to 1st line IT technicians, liaising with other internal IT functions and external vendors and ensuring the delivery of a consistently high level of IT support across the business. This position is also client-facing, requiring regular interaction with internal stakeholders and users. As such, excellent communication skills, a professional approach and the ability to explain technical issues clearly to non-technical users are essential. Key Responsibilities: Provide end-user support to VIPs and users via telephone, remote support, email, and face-to-face Prioritise and manage workflow through the ITSM system (ServiceNow) Conduct on-site technical investigations and escalate issues to ensure timely resolution Collaborate with IT team members and support 1st and 2nd line IT teams Install, update, maintain, and support various software packages and hardware Perform Active Directory administration and deploy software via Endpoint Manager Support SIP/VOIP telephony and video conference systems Configure and support iOS/Android mobile devices and 4G/5G dongles Assist with IT projects and maintain technical documentation Qualifications and Skills: Microsoft certifications (desired) Experience with ITSM systems Proficiency in Windows Operating Systems, Active Directory, Office 365, and Microsoft Teams Understanding of anti-virus products, web gateway filtering, and networking concepts Strong communication, problem-solving, and customer service skills Ability to work under pressure and prioritize tasks effectively Please note; you must have a Uk driver's license/own vehicle for this position.
01/06/2026
Full time
Service Desk Engineer - Stockton on Tees £40,000 PA IT department within a leading construction engineering business is seeking a highly proactive and analytical Service Desk Engineer to join them on a permanent basis. This is a stand-alone on-site IT role, working autonomously day-to-day, while being fully supported by a centralised main IT department. You will be responsible for logging, diagnosing, and resolving issues across a range of hardware and software systems. The role involves providing escalation support to 1st line IT technicians, liaising with other internal IT functions and external vendors and ensuring the delivery of a consistently high level of IT support across the business. This position is also client-facing, requiring regular interaction with internal stakeholders and users. As such, excellent communication skills, a professional approach and the ability to explain technical issues clearly to non-technical users are essential. Key Responsibilities: Provide end-user support to VIPs and users via telephone, remote support, email, and face-to-face Prioritise and manage workflow through the ITSM system (ServiceNow) Conduct on-site technical investigations and escalate issues to ensure timely resolution Collaborate with IT team members and support 1st and 2nd line IT teams Install, update, maintain, and support various software packages and hardware Perform Active Directory administration and deploy software via Endpoint Manager Support SIP/VOIP telephony and video conference systems Configure and support iOS/Android mobile devices and 4G/5G dongles Assist with IT projects and maintain technical documentation Qualifications and Skills: Microsoft certifications (desired) Experience with ITSM systems Proficiency in Windows Operating Systems, Active Directory, Office 365, and Microsoft Teams Understanding of anti-virus products, web gateway filtering, and networking concepts Strong communication, problem-solving, and customer service skills Ability to work under pressure and prioritize tasks effectively Please note; you must have a Uk driver's license/own vehicle for this position.
Test Analyst Location: Lymington, Hampshire Salary: Up to 32k. Working Arrangement: Full-time on-site for initial 6 weeks, then hybrid/remote A leading Marina Operator based in Lymington is seeking a Test Analyst to join their dynamic in-house software development team. This is a fantastic opportunity to contribute to the evolution of a bespoke ERP SaaS application that underpins operations across a growing national network of marinas. As Test Analyst, you'll play a pivotal role in ensuring the quality and reliability of their digital platforms through automated testing, working closely with developers and stakeholders to deliver robust, scalable solutions. Key Responsibilities Design, develop, and execute automated test scripts for web-based ERP systems Collaborate with developers and business analysts to define test strategies and acceptance criteria Identify, document, and track defects using appropriate tools Support continuous integration and deployment processes Contribute to the overall improvement of testing frameworks and QA practices Skills & Experience Experience in automated testing Experience of working with work item tracking systems (Jira / Azure DevOps) Strong understanding of software development lifecycle and Agile methodologies Experience testing SaaS or ERP platforms highly desirable Excellent communication and problem-solving skills ISTQB certification (or equivalent) is required. Must be eligible to work in the UK. Paying up to 32k, depending on experience.
03/10/2025
Full time
Test Analyst Location: Lymington, Hampshire Salary: Up to 32k. Working Arrangement: Full-time on-site for initial 6 weeks, then hybrid/remote A leading Marina Operator based in Lymington is seeking a Test Analyst to join their dynamic in-house software development team. This is a fantastic opportunity to contribute to the evolution of a bespoke ERP SaaS application that underpins operations across a growing national network of marinas. As Test Analyst, you'll play a pivotal role in ensuring the quality and reliability of their digital platforms through automated testing, working closely with developers and stakeholders to deliver robust, scalable solutions. Key Responsibilities Design, develop, and execute automated test scripts for web-based ERP systems Collaborate with developers and business analysts to define test strategies and acceptance criteria Identify, document, and track defects using appropriate tools Support continuous integration and deployment processes Contribute to the overall improvement of testing frameworks and QA practices Skills & Experience Experience in automated testing Experience of working with work item tracking systems (Jira / Azure DevOps) Strong understanding of software development lifecycle and Agile methodologies Experience testing SaaS or ERP platforms highly desirable Excellent communication and problem-solving skills ISTQB certification (or equivalent) is required. Must be eligible to work in the UK. Paying up to 32k, depending on experience.
VoIP Support Engineer - London - Up to 40k Unique opportunity to join an industry leading VOIP / CCaaS Provider as a VOIP support engineer - providing technical troubleshooting and support to customers. This is a rapidly expanding, innovative new generation telecommunications company specialising in IP technology - Open Source and Cloud services. As a VOIP Support Engineer you will provide technical service desk support to clients. You will also have the opportunity to contribute to new customer implementations (provisioning) and to expand your technical skillset and responsibilities - this company have an excellent track record of promoting internally. This position will suit a customer service focused individual with a strong technical competence in the following: Essential Experience: Experience of providing technical support to customers, either working for a service provider or internally. Experience with VOIP technologies and protocols (SIP) Strong TCP/IP knowledge Strong understanding of Routing, Switching and Firewalls Understanding of Linux OS, ability to install and troubleshoot Linux This position will pay up to £40,000p/a + benefits. Candidates must be eligible to work in the United Kingdom
04/11/2021
Full time
VoIP Support Engineer - London - Up to 40k Unique opportunity to join an industry leading VOIP / CCaaS Provider as a VOIP support engineer - providing technical troubleshooting and support to customers. This is a rapidly expanding, innovative new generation telecommunications company specialising in IP technology - Open Source and Cloud services. As a VOIP Support Engineer you will provide technical service desk support to clients. You will also have the opportunity to contribute to new customer implementations (provisioning) and to expand your technical skillset and responsibilities - this company have an excellent track record of promoting internally. This position will suit a customer service focused individual with a strong technical competence in the following: Essential Experience: Experience of providing technical support to customers, either working for a service provider or internally. Experience with VOIP technologies and protocols (SIP) Strong TCP/IP knowledge Strong understanding of Routing, Switching and Firewalls Understanding of Linux OS, ability to install and troubleshoot Linux This position will pay up to £40,000p/a + benefits. Candidates must be eligible to work in the United Kingdom
Project Manager - Cloud Exciting opportunity to join a rapidly expanding IT / Cloud provider as a Project Manager with a focus on the most cutting edge of Cloud infrastructure projects. This business provides unique IT services and solutions into Mid-Market, Enterprise scale businesses across networks, connectivity, cloud, software and more. You will be required to work closely with the Professional Services team & 3rd party suppliers to ensure that complex solutions are implemented on time, within budget and to customer satisfaction. This is a vibrant organisation offering a good work / life balance and flexible working. You'll be joining a highly collaborative Project Management team which offers a real opportunity to learn / develop and grow as a team. A team environment where your skills and expertise will be valued. Responsibilities include, but are not limited to: Be the lead project manager for multi-site delivery projects, ensuring that projects are delivered on time, within scope and budget. Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility Development and management of standard PM artefacts, for example; Project Plan, RACCI Matrix, Stakeholder Analysis, RAID log, Communication Plan, Training Plan, Change Control etc Monitor and report on key business risks and make recommendations with managers for mitigation to reduce risk. Dealing directly with technical functions, for example; Cloud Operations and Architecture, Software Development, Connectivity and Networking. Project Management budgeting. Experience required: Demonstrable project management skills with experience of delivering Public Cloud projects. (Azure / AWS) First class customer service skills with an ability to develop and build relationships with customers Ability to manage 3rd party suppliers and internal technical teams. Strong interpersonal, relationship building and stakeholder engagement skills. Experience of delivering multiple projects concurrently Relevant methodology training and/or certification (such as Prince 2) Experience within an IT / Service provider environment would be advantageous. Remote based with UK travel. Paying up to £65k, depending on experience.
07/10/2021
Full time
Project Manager - Cloud Exciting opportunity to join a rapidly expanding IT / Cloud provider as a Project Manager with a focus on the most cutting edge of Cloud infrastructure projects. This business provides unique IT services and solutions into Mid-Market, Enterprise scale businesses across networks, connectivity, cloud, software and more. You will be required to work closely with the Professional Services team & 3rd party suppliers to ensure that complex solutions are implemented on time, within budget and to customer satisfaction. This is a vibrant organisation offering a good work / life balance and flexible working. You'll be joining a highly collaborative Project Management team which offers a real opportunity to learn / develop and grow as a team. A team environment where your skills and expertise will be valued. Responsibilities include, but are not limited to: Be the lead project manager for multi-site delivery projects, ensuring that projects are delivered on time, within scope and budget. Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility Development and management of standard PM artefacts, for example; Project Plan, RACCI Matrix, Stakeholder Analysis, RAID log, Communication Plan, Training Plan, Change Control etc Monitor and report on key business risks and make recommendations with managers for mitigation to reduce risk. Dealing directly with technical functions, for example; Cloud Operations and Architecture, Software Development, Connectivity and Networking. Project Management budgeting. Experience required: Demonstrable project management skills with experience of delivering Public Cloud projects. (Azure / AWS) First class customer service skills with an ability to develop and build relationships with customers Ability to manage 3rd party suppliers and internal technical teams. Strong interpersonal, relationship building and stakeholder engagement skills. Experience of delivering multiple projects concurrently Relevant methodology training and/or certification (such as Prince 2) Experience within an IT / Service provider environment would be advantageous. Remote based with UK travel. Paying up to £65k, depending on experience.
Service Delivery Manager - IT Service Provider Unique opportunity to join an award winning, innovative IT Managed Service Provider in the Manchester area in a customer facing relationship and service management focused position. This sizeable business work in partnership with many enterprise-scale household brand name customers, providing IT consultancy and managed services, particularly within the domain of Cloud Services. Great opportunity to deliver best-in-class, new and emerging technology solutions, to customers who genuinely value the service! Partnering closely with major, key client accounts you will perform a range of responsibilities related to relationship management, account management (gentle, consultative upselling) and service management and improvement. To be considered for this position you will need: Proven experience in a similar position, such as account management, service delivery, relationship management etc, within IT services ITIL Certification, with IT Service Management and Improvement experience including SLA/KPI management, Escalation Management, Service Management Reviews etc. Building and managing customer relationships, acting as the primary point of contact Strong problem solving skills, with the ability to identify opportunities to improve services within accounts. A Commercial acumen. Able to manage pricing releases for service renewals. A broad understanding of IT products and services, able to identify opportunities for upselling To be pragmatic, dynamically minded. To be committed to customer service and passionate about Information technology This is a great time to join the established Service Delivery function of this highly reputable IT Service provider, supporting their top tier accounts. This is a business with exceptional staff retention; a mature working environment which values employees, work-life-balance and provides plenty of opportunity for development and progression. This role is based in Manchester and is paying up to £45,000 depending on experience + £5,000 Car allowance & company benefits If you're an outstanding IT Service Delivery and/or Customer Success Manager who is passionate about your customers and is looking for an opportunity with a progressive and diverse company then apply ASAP to hear more.
06/10/2021
Full time
Service Delivery Manager - IT Service Provider Unique opportunity to join an award winning, innovative IT Managed Service Provider in the Manchester area in a customer facing relationship and service management focused position. This sizeable business work in partnership with many enterprise-scale household brand name customers, providing IT consultancy and managed services, particularly within the domain of Cloud Services. Great opportunity to deliver best-in-class, new and emerging technology solutions, to customers who genuinely value the service! Partnering closely with major, key client accounts you will perform a range of responsibilities related to relationship management, account management (gentle, consultative upselling) and service management and improvement. To be considered for this position you will need: Proven experience in a similar position, such as account management, service delivery, relationship management etc, within IT services ITIL Certification, with IT Service Management and Improvement experience including SLA/KPI management, Escalation Management, Service Management Reviews etc. Building and managing customer relationships, acting as the primary point of contact Strong problem solving skills, with the ability to identify opportunities to improve services within accounts. A Commercial acumen. Able to manage pricing releases for service renewals. A broad understanding of IT products and services, able to identify opportunities for upselling To be pragmatic, dynamically minded. To be committed to customer service and passionate about Information technology This is a great time to join the established Service Delivery function of this highly reputable IT Service provider, supporting their top tier accounts. This is a business with exceptional staff retention; a mature working environment which values employees, work-life-balance and provides plenty of opportunity for development and progression. This role is based in Manchester and is paying up to £45,000 depending on experience + £5,000 Car allowance & company benefits If you're an outstanding IT Service Delivery and/or Customer Success Manager who is passionate about your customers and is looking for an opportunity with a progressive and diverse company then apply ASAP to hear more.
Application Support Team Lead - Oracle E-Business Suite Opportunity for an Application Support specialist with a strong understanding and experience of supporting Oracle E-Business Suite to lead a small team of experienced Application Support Analysts in delivering 2nd and 3rd line support of Oracle Applications across the group. Oracle knowledge essential; ideally with broad exposure to applications across the Oracle E-Business Suite, in particular Oracle Financials. Oracle is hosted in AWS by a third party, so this team/position is primarily focused on functional support and technical troubleshooting; ranging from general configuration, new users, authorisations etc to ad-hoc reporting and supporting group businesses with preparation in the lead up to year-end. Responsibilities: · Manage a team of analysts, ensuring that all performance management and team objectives are clear and adhered to · Ensure all requests for support are dealt with in line with SLAs · Processes, procedures and documentation · Work with the Service Management team to ensure smooth transition of project deliverables into service · Manage application enhancements to improve business performance · Improve response times and overall business satisfaction across the company · Implement agreed application changes, maintenance routines and identify operational problems · Advise on application security, upgrades, BR/DR and licensing needs/improvements · Provide regular reporting and proposals for improvements · Manage and contribute to projects as required · Build and manage relationships with various stakeholders across the business · Identify, assess and set out clear planning to resolve complex issues/problems · … and more Minimum Requirements: · Previous experience in supporting Oracle applications in large-scale, complex business environments. · Experience of leading and/or managing application support teams · A strong Service Management mindset, ideally ITIL certified · Strong communication skills; you will be required to speak with stakeholders across the business regarding technical details and must possess the ability to speak to a non-technical audience at times · Strong technical Oracle application and database troubleshooting skills · Any experience of cloud platforms (such as AWS beneficial) 6 month initial contract. Rate; up to £550 per day Note; Off-payroll working rules apply to this engagement (i.e. it is "inside of IR35). Note; this is the gross daily budget for resource, from which will be deducted employers liabilities (Employers NI, Apprenticeship levy). You will be paid the net amount, minus your employee liabilities which will be deducted and paid on your behalf (Employee NI, Income Tax etc). Location; flexible. Can be based in Sunderland or Leicester (with flexible working). Potentially fully remote, for the right person.
14/09/2021
Contractor
Application Support Team Lead - Oracle E-Business Suite Opportunity for an Application Support specialist with a strong understanding and experience of supporting Oracle E-Business Suite to lead a small team of experienced Application Support Analysts in delivering 2nd and 3rd line support of Oracle Applications across the group. Oracle knowledge essential; ideally with broad exposure to applications across the Oracle E-Business Suite, in particular Oracle Financials. Oracle is hosted in AWS by a third party, so this team/position is primarily focused on functional support and technical troubleshooting; ranging from general configuration, new users, authorisations etc to ad-hoc reporting and supporting group businesses with preparation in the lead up to year-end. Responsibilities: · Manage a team of analysts, ensuring that all performance management and team objectives are clear and adhered to · Ensure all requests for support are dealt with in line with SLAs · Processes, procedures and documentation · Work with the Service Management team to ensure smooth transition of project deliverables into service · Manage application enhancements to improve business performance · Improve response times and overall business satisfaction across the company · Implement agreed application changes, maintenance routines and identify operational problems · Advise on application security, upgrades, BR/DR and licensing needs/improvements · Provide regular reporting and proposals for improvements · Manage and contribute to projects as required · Build and manage relationships with various stakeholders across the business · Identify, assess and set out clear planning to resolve complex issues/problems · … and more Minimum Requirements: · Previous experience in supporting Oracle applications in large-scale, complex business environments. · Experience of leading and/or managing application support teams · A strong Service Management mindset, ideally ITIL certified · Strong communication skills; you will be required to speak with stakeholders across the business regarding technical details and must possess the ability to speak to a non-technical audience at times · Strong technical Oracle application and database troubleshooting skills · Any experience of cloud platforms (such as AWS beneficial) 6 month initial contract. Rate; up to £550 per day Note; Off-payroll working rules apply to this engagement (i.e. it is "inside of IR35). Note; this is the gross daily budget for resource, from which will be deducted employers liabilities (Employers NI, Apprenticeship levy). You will be paid the net amount, minus your employee liabilities which will be deducted and paid on your behalf (Employee NI, Income Tax etc). Location; flexible. Can be based in Sunderland or Leicester (with flexible working). Potentially fully remote, for the right person.
