Network Engineer - Contract Birmingham (hybrid working, 2 days per week WFH) Up to £550 p/d - inside IR35 Network Engineer required to join the IT Department of a well-known and public-facing critical national infrastructure business (circa 2000 staff, 20 in IT with approx. 40 sites in the UK), providing services to hundreds-of-thousands. You'll operate as part of a small, highly capable IT team supporting fairly complex Infrastructure and contributing to large-scale projects. You'll initially be supporting a variety of projects detailed below, including assisting in resolving a number of security audit findings and closing off security vulnerabilities flagged up by a recent pen-test. You will also support the general administration and maintenance of network system and act as a 3rd line escalation point for tickets escalated up from the Service Desk. Currently the role is split circa 50% Project vs 50% BAU support. Minimum required skills and experience: - CCNA (or equivalent experience) - Expert in setting up and maintaining VPNs - General Firewall / Switch configuration; experience with both Cisco and HP Switches would be beneficial, as would any exposure to CheckPoint firewalls. - Troubleshooting faulty sites - BT routers / Switch / Firewalls. - Experience of Security Audit remediations would be beneficial; addressing vulnerabilities flagged by scanners (in this case, Tenable), and Pen tests. - Production / maintenance of Network Diagrams (Visio) - Solarwinds administration (or similar monitoring tool). - Windows Server / VMWare Administration an advantage (not a requirement). Initial 3 month contract (very likely to extend) Location; Birmingham or Central London with flexibility to work from home two days per week. Occasional travel to other UK sites required.
26/11/2025
Contractor
Network Engineer - Contract Birmingham (hybrid working, 2 days per week WFH) Up to £550 p/d - inside IR35 Network Engineer required to join the IT Department of a well-known and public-facing critical national infrastructure business (circa 2000 staff, 20 in IT with approx. 40 sites in the UK), providing services to hundreds-of-thousands. You'll operate as part of a small, highly capable IT team supporting fairly complex Infrastructure and contributing to large-scale projects. You'll initially be supporting a variety of projects detailed below, including assisting in resolving a number of security audit findings and closing off security vulnerabilities flagged up by a recent pen-test. You will also support the general administration and maintenance of network system and act as a 3rd line escalation point for tickets escalated up from the Service Desk. Currently the role is split circa 50% Project vs 50% BAU support. Minimum required skills and experience: - CCNA (or equivalent experience) - Expert in setting up and maintaining VPNs - General Firewall / Switch configuration; experience with both Cisco and HP Switches would be beneficial, as would any exposure to CheckPoint firewalls. - Troubleshooting faulty sites - BT routers / Switch / Firewalls. - Experience of Security Audit remediations would be beneficial; addressing vulnerabilities flagged by scanners (in this case, Tenable), and Pen tests. - Production / maintenance of Network Diagrams (Visio) - Solarwinds administration (or similar monitoring tool). - Windows Server / VMWare Administration an advantage (not a requirement). Initial 3 month contract (very likely to extend) Location; Birmingham or Central London with flexibility to work from home two days per week. Occasional travel to other UK sites required.
Senior Infrastructure Engineer Central London Up to £80k Well-established, highly profitable construction engineering business is seeking an experienced Senior Infrastructure Engineer to join them on a permanent basis. You'll be joining at a critical time as the organisation expands its technical capability, with ambitious growth plans and multiple acquisitions planned every year for the next 5 years (8 in the past 12 months). Reporting into the IT Operations Manager, you will oversee core infrastructure and networking. You'll work closely with managed service providers to ensure seamless operations and business continuity whilst taking a lead on regular site set-ups. Key Responsibilities: Lead and manage office and site networks, aligning with business strategy Act as an escalation point for the Service Desk Team Set up and configure Local Area Networks (LANs), including hardware deployment and support Coordinate with third-party MSPs for network and infrastructure management Manage firewall operations and connectivity with ISPs Oversee network IP addressing and VPN setups Support business continuity through proactive incident management Rapid deployment of site connectivity solutions, including 4G routers Monitor network health and performance, ensuring high availability and resilience Maintain inventory and configuration records for infrastructure and software Collaborate with the Security Operations Center (SOC) on network security Support software licensing and upgrades Support data privacy and security audits Provide technical support and mentoring Maintain server rooms and ensure operational efficiency Develop and implement business processes and documentation Requirements: Strong knowledge of Azure infrastructure management Strong in network protocols (TCP/IP, DHCP, DNS, etc.), ideally candidates must hold a CCNA/CCNP etc. Experience with FortiGate Firewalls and Windows Operating Systems Familiarity with WAN, LAN, VPN, and wireless networks 4 days per week onsite initially, dropping to 3 days after 3 months.
26/11/2025
Full time
Senior Infrastructure Engineer Central London Up to £80k Well-established, highly profitable construction engineering business is seeking an experienced Senior Infrastructure Engineer to join them on a permanent basis. You'll be joining at a critical time as the organisation expands its technical capability, with ambitious growth plans and multiple acquisitions planned every year for the next 5 years (8 in the past 12 months). Reporting into the IT Operations Manager, you will oversee core infrastructure and networking. You'll work closely with managed service providers to ensure seamless operations and business continuity whilst taking a lead on regular site set-ups. Key Responsibilities: Lead and manage office and site networks, aligning with business strategy Act as an escalation point for the Service Desk Team Set up and configure Local Area Networks (LANs), including hardware deployment and support Coordinate with third-party MSPs for network and infrastructure management Manage firewall operations and connectivity with ISPs Oversee network IP addressing and VPN setups Support business continuity through proactive incident management Rapid deployment of site connectivity solutions, including 4G routers Monitor network health and performance, ensuring high availability and resilience Maintain inventory and configuration records for infrastructure and software Collaborate with the Security Operations Center (SOC) on network security Support software licensing and upgrades Support data privacy and security audits Provide technical support and mentoring Maintain server rooms and ensure operational efficiency Develop and implement business processes and documentation Requirements: Strong knowledge of Azure infrastructure management Strong in network protocols (TCP/IP, DHCP, DNS, etc.), ideally candidates must hold a CCNA/CCNP etc. Experience with FortiGate Firewalls and Windows Operating Systems Familiarity with WAN, LAN, VPN, and wireless networks 4 days per week onsite initially, dropping to 3 days after 3 months.
Information Security Manager £70,000- £75,000 PA Central London Well-established construction engineering business is seeking an experienced Information Security Manager to join them on a permanent basis. You'll be joining at a critical time where they are expanding their technical team with an ambitious growth plan with multiple acquisitions planned over the coming years. The Information Security Manager will be a crucial component in ensuring the effective management of both the technical cyber security environment and wider information security management piece for the business. This role is responsible for ensuring robust cyber security controls with a strong emphasis on ISO 27001 readiness. You'll liaise with assessors and internal teams, drive ISO-related strategies and use prior experience to ensure certification plans stay on track. Working with external teams to align processes, you'll also oversee InfoSec/Cyber services, conduct risk assessments and recommend security improvements. Responsibilities: Ownership and maintenance of all security related policies and procedures, implementing Security by Design and driving a culture of cyber security awareness in the business Liaise with external ISO27001 assessors and internal teams to ensure smooth assessments Actively contribute to ISO processes, strategies and problem-solving Use prior ISO experience to support certification readiness Working closely with stakeholders across the business in relation to Information Security Strategy and the creation, delivery and maintenance of a robust Cyber Security roadmap Handle varied and complex security challenges, from system reviews to high-level risk assessments Work closely with third-party suppliers in relation to audits, forensic analysis and pen testing Requirements: Experience with ISO 27001 is essential Strong background in cyber security management Proven experience in identifying and mitigating security risks# Ability to make actionable recommendations for security improvements Experience with GDPR and data protection, together with knowledge of IS standards Security assessment frameworks (threat modelling, controls assessment, risk assessment) Relevant qualifications; CISSP, CISM or similar would be beneficial. Based in Central London, 4 days per week onsite initially dropping to 3 once passed probation.
26/11/2025
Full time
Information Security Manager £70,000- £75,000 PA Central London Well-established construction engineering business is seeking an experienced Information Security Manager to join them on a permanent basis. You'll be joining at a critical time where they are expanding their technical team with an ambitious growth plan with multiple acquisitions planned over the coming years. The Information Security Manager will be a crucial component in ensuring the effective management of both the technical cyber security environment and wider information security management piece for the business. This role is responsible for ensuring robust cyber security controls with a strong emphasis on ISO 27001 readiness. You'll liaise with assessors and internal teams, drive ISO-related strategies and use prior experience to ensure certification plans stay on track. Working with external teams to align processes, you'll also oversee InfoSec/Cyber services, conduct risk assessments and recommend security improvements. Responsibilities: Ownership and maintenance of all security related policies and procedures, implementing Security by Design and driving a culture of cyber security awareness in the business Liaise with external ISO27001 assessors and internal teams to ensure smooth assessments Actively contribute to ISO processes, strategies and problem-solving Use prior ISO experience to support certification readiness Working closely with stakeholders across the business in relation to Information Security Strategy and the creation, delivery and maintenance of a robust Cyber Security roadmap Handle varied and complex security challenges, from system reviews to high-level risk assessments Work closely with third-party suppliers in relation to audits, forensic analysis and pen testing Requirements: Experience with ISO 27001 is essential Strong background in cyber security management Proven experience in identifying and mitigating security risks# Ability to make actionable recommendations for security improvements Experience with GDPR and data protection, together with knowledge of IS standards Security assessment frameworks (threat modelling, controls assessment, risk assessment) Relevant qualifications; CISSP, CISM or similar would be beneficial. Based in Central London, 4 days per week onsite initially dropping to 3 once passed probation.
Test Analyst Location: Lymington, Hampshire Salary: Up to 32k. Working Arrangement: Full-time on-site for initial 6 weeks, then hybrid/remote A leading Marina Operator based in Lymington is seeking a Test Analyst to join their dynamic in-house software development team. This is a fantastic opportunity to contribute to the evolution of a bespoke ERP SaaS application that underpins operations across a growing national network of marinas. As Test Analyst, you'll play a pivotal role in ensuring the quality and reliability of their digital platforms through automated testing, working closely with developers and stakeholders to deliver robust, scalable solutions. Key Responsibilities Design, develop, and execute automated test scripts for web-based ERP systems Collaborate with developers and business analysts to define test strategies and acceptance criteria Identify, document, and track defects using appropriate tools Support continuous integration and deployment processes Contribute to the overall improvement of testing frameworks and QA practices Skills & Experience Experience in automated testing Experience of working with work item tracking systems (Jira / Azure DevOps) Strong understanding of software development lifecycle and Agile methodologies Experience testing SaaS or ERP platforms highly desirable Excellent communication and problem-solving skills ISTQB certification (or equivalent) is required. Must be eligible to work in the UK. Paying up to 32k, depending on experience.
26/11/2025
Full time
Test Analyst Location: Lymington, Hampshire Salary: Up to 32k. Working Arrangement: Full-time on-site for initial 6 weeks, then hybrid/remote A leading Marina Operator based in Lymington is seeking a Test Analyst to join their dynamic in-house software development team. This is a fantastic opportunity to contribute to the evolution of a bespoke ERP SaaS application that underpins operations across a growing national network of marinas. As Test Analyst, you'll play a pivotal role in ensuring the quality and reliability of their digital platforms through automated testing, working closely with developers and stakeholders to deliver robust, scalable solutions. Key Responsibilities Design, develop, and execute automated test scripts for web-based ERP systems Collaborate with developers and business analysts to define test strategies and acceptance criteria Identify, document, and track defects using appropriate tools Support continuous integration and deployment processes Contribute to the overall improvement of testing frameworks and QA practices Skills & Experience Experience in automated testing Experience of working with work item tracking systems (Jira / Azure DevOps) Strong understanding of software development lifecycle and Agile methodologies Experience testing SaaS or ERP platforms highly desirable Excellent communication and problem-solving skills ISTQB certification (or equivalent) is required. Must be eligible to work in the UK. Paying up to 32k, depending on experience.
M365 Engineer Duration: 3 Months Rate: £500-550p/day Outside IR35. Role Overview A leading construction engineering company seeking an experienced Microsoft 365 Engineer for a short-term contract with a focus on planning and executing migration strategies across Exchange Online, SharePoint Online, OneDrive, and Teams. This is a hands-on technical role requiring a proactive individual with strong migration experience and a solid understanding of networking fundamentals. Key responsibilities Lead and manage office and site infrastructure, aligning with business and IT strategy Act as a final escalation point for the Service Desk Team Planning and executing migration strategies across Exchange Online, SharePoint Online, OneDrive, and Teams Coordinate with third-party MSPs for network and infrastructure management Support business continuity through proactive incident management Monitor network health and performance, ensuring high availability and resilience Maintain inventory and configuration records for infrastructure and software Excellent communication and documentation abilities Required skillset. Proven expertise in O365 tenant-to-tenant migrations Strong working knowledge of Exchange Online, SharePoint Online, OneDrive, Teams, and Azure AD PowerShell scripting for automation Exposure to hybrid Exchange environments Routing & Switching experience - CCNA certification highly desirable Understanding of network infrastructure and firewall configurations Office based (4 days per week initially) - Central London. Outside IR35. 3 month initial contract.
26/11/2025
Contractor
M365 Engineer Duration: 3 Months Rate: £500-550p/day Outside IR35. Role Overview A leading construction engineering company seeking an experienced Microsoft 365 Engineer for a short-term contract with a focus on planning and executing migration strategies across Exchange Online, SharePoint Online, OneDrive, and Teams. This is a hands-on technical role requiring a proactive individual with strong migration experience and a solid understanding of networking fundamentals. Key responsibilities Lead and manage office and site infrastructure, aligning with business and IT strategy Act as a final escalation point for the Service Desk Team Planning and executing migration strategies across Exchange Online, SharePoint Online, OneDrive, and Teams Coordinate with third-party MSPs for network and infrastructure management Support business continuity through proactive incident management Monitor network health and performance, ensuring high availability and resilience Maintain inventory and configuration records for infrastructure and software Excellent communication and documentation abilities Required skillset. Proven expertise in O365 tenant-to-tenant migrations Strong working knowledge of Exchange Online, SharePoint Online, OneDrive, Teams, and Azure AD PowerShell scripting for automation Exposure to hybrid Exchange environments Routing & Switching experience - CCNA certification highly desirable Understanding of network infrastructure and firewall configurations Office based (4 days per week initially) - Central London. Outside IR35. 3 month initial contract.
SecOps Engineer - Central London Up to £70,000 PA Well-established and highly profitable construction engineering business is seeking an experienced SecOps Engineer to join them on a permanent basis. This is a critical leadership role within an organisation undergoing significant digital transformation, with ambitious growth and acquisition plans driving demand for scalable, standardised and efficient business applications. This role is ideal for a proactive security professional with strong technical expertise across application, network and infrastructure security. You will play a key part in implementing security controls, mitigating risk and contributing to the continuous improvement of the company's overall security posture. Responsibilities: Monitor security tools including SIEM (QRadar) and respond to threat detection alerts Triage, analyse and prioritise security (via ServiceNow) Investigate root causes of security issues and design effective remediation solutions Oversee Patch Management Conduct vulnerability scans with Qualys, analyse results and prioritise remediation Document SecOps processes and create knowledge base articles in line with best practices Automate security tasks and toolchains using scripting (PowerShell, Batch, etc.) Collaborate with external SOC teams Prepare post-incident reports and root cause analyses Manage end-user device (EUD) security via MS Intune, Sophos and NinjaOne Schedule and assess vulnerability scans on critical infrastructure Maintain patching compliance for OS, Microsoft Office and third-party applications Support infrastructure teams to deploy systems, enhance security policies and manage security-driven changes Produce weekly security operations reports Manage Cisco Umbrella web filtering and SSL inspection policies Requirements: Previous hands-on experience in SecOps or Incident Response Recognised Security certifications such as Security+, CEH, or Microsoft security certifications Strong knowledge of Microsoft Windows OS security and hardening Working PowerShell scripting ability for automation tasks Solid understanding of cloud-native security across M365, Azure and AWS Experience with enterprise IT infrastructure Any experience with the following will be highly favoured: Strong experience with Qualys Exposure to Varonis Network security knowledge or relevant certifications (TCP/IP, VPNs, routing, segmentation) Experience working with ServiceNow Please note; this role is 4 days per week onsite initially (dropping to 3 once passed probation). Working hours are 08:00 - 17:00.
26/11/2025
Full time
SecOps Engineer - Central London Up to £70,000 PA Well-established and highly profitable construction engineering business is seeking an experienced SecOps Engineer to join them on a permanent basis. This is a critical leadership role within an organisation undergoing significant digital transformation, with ambitious growth and acquisition plans driving demand for scalable, standardised and efficient business applications. This role is ideal for a proactive security professional with strong technical expertise across application, network and infrastructure security. You will play a key part in implementing security controls, mitigating risk and contributing to the continuous improvement of the company's overall security posture. Responsibilities: Monitor security tools including SIEM (QRadar) and respond to threat detection alerts Triage, analyse and prioritise security (via ServiceNow) Investigate root causes of security issues and design effective remediation solutions Oversee Patch Management Conduct vulnerability scans with Qualys, analyse results and prioritise remediation Document SecOps processes and create knowledge base articles in line with best practices Automate security tasks and toolchains using scripting (PowerShell, Batch, etc.) Collaborate with external SOC teams Prepare post-incident reports and root cause analyses Manage end-user device (EUD) security via MS Intune, Sophos and NinjaOne Schedule and assess vulnerability scans on critical infrastructure Maintain patching compliance for OS, Microsoft Office and third-party applications Support infrastructure teams to deploy systems, enhance security policies and manage security-driven changes Produce weekly security operations reports Manage Cisco Umbrella web filtering and SSL inspection policies Requirements: Previous hands-on experience in SecOps or Incident Response Recognised Security certifications such as Security+, CEH, or Microsoft security certifications Strong knowledge of Microsoft Windows OS security and hardening Working PowerShell scripting ability for automation tasks Solid understanding of cloud-native security across M365, Azure and AWS Experience with enterprise IT infrastructure Any experience with the following will be highly favoured: Strong experience with Qualys Exposure to Varonis Network security knowledge or relevant certifications (TCP/IP, VPNs, routing, segmentation) Experience working with ServiceNow Please note; this role is 4 days per week onsite initially (dropping to 3 once passed probation). Working hours are 08:00 - 17:00.
IT Security Operations Engineer - London Up to £550 p/d (outside IR35) 3 month initial term A leading construction engineering business is seeking an SecOps Engineer to their team. They are a well-established business about to enter considerable operational change making it an exciting time to join and be a part of their journey. This role carries responsibility for ensuring collaboration between Information Security and the IT Ops team, you'll ensure the implementation of technical security controls supporting risk mitigation and contributing to the continual improvement of the business's security composure. Responsibilities: Provide expertise on application, network and infrastructure security Monitor security solutions including SIEM, threat detection and data security, endpoint protection, network analytics for alerts Provide documentation for technical standards to meet corporate security policies/industry best practice Perform security reviews, identify gaps in security architecture and apply appropriate remediation Ensure appropriate technical measures are in place to comply with regulations/legislations Conduct vulnerability scanning, analysis and remediation Patch management Identify root cause of security issues and design appropriate solutions Required Experience: Prior experience working within the security industry, with a strong background in M365 infrastructure. Experience of working with SIEM tools Exposure to email security tools (Sophos, O365 etc) Excellent patch management skills (Intune SCCM, MECM Endpoint Manager and WSUS) Experience with vulnerability scanning and management (Insight VM) Experience with Endpoint Security Exposure to Cloud technologies (AWS, Azure etc.) Excellent networking skills (TCP/IP, SMB, DNS, DHCP etc) Central London location - 4 days onsite / 1 day WFH
26/11/2025
Contractor
IT Security Operations Engineer - London Up to £550 p/d (outside IR35) 3 month initial term A leading construction engineering business is seeking an SecOps Engineer to their team. They are a well-established business about to enter considerable operational change making it an exciting time to join and be a part of their journey. This role carries responsibility for ensuring collaboration between Information Security and the IT Ops team, you'll ensure the implementation of technical security controls supporting risk mitigation and contributing to the continual improvement of the business's security composure. Responsibilities: Provide expertise on application, network and infrastructure security Monitor security solutions including SIEM, threat detection and data security, endpoint protection, network analytics for alerts Provide documentation for technical standards to meet corporate security policies/industry best practice Perform security reviews, identify gaps in security architecture and apply appropriate remediation Ensure appropriate technical measures are in place to comply with regulations/legislations Conduct vulnerability scanning, analysis and remediation Patch management Identify root cause of security issues and design appropriate solutions Required Experience: Prior experience working within the security industry, with a strong background in M365 infrastructure. Experience of working with SIEM tools Exposure to email security tools (Sophos, O365 etc) Excellent patch management skills (Intune SCCM, MECM Endpoint Manager and WSUS) Experience with vulnerability scanning and management (Insight VM) Experience with Endpoint Security Exposure to Cloud technologies (AWS, Azure etc.) Excellent networking skills (TCP/IP, SMB, DNS, DHCP etc) Central London location - 4 days onsite / 1 day WFH
Test Analyst Location: Lymington, Hampshire Salary: Up to 32k. Working Arrangement: Full-time on-site for initial 6 weeks, then hybrid/remote A leading Marina Operator based in Lymington is seeking a Test Analyst to join their dynamic in-house software development team. This is a fantastic opportunity to contribute to the evolution of a bespoke ERP SaaS application that underpins operations across a growing national network of marinas. As Test Analyst, you'll play a pivotal role in ensuring the quality and reliability of their digital platforms through automated testing, working closely with developers and stakeholders to deliver robust, scalable solutions. Key Responsibilities Design, develop, and execute automated test scripts for web-based ERP systems Collaborate with developers and business analysts to define test strategies and acceptance criteria Identify, document, and track defects using appropriate tools Support continuous integration and deployment processes Contribute to the overall improvement of testing frameworks and QA practices Skills & Experience Experience in automated testing Experience of working with work item tracking systems (Jira / Azure DevOps) Strong understanding of software development lifecycle and Agile methodologies Experience testing SaaS or ERP platforms highly desirable Excellent communication and problem-solving skills ISTQB certification (or equivalent) is required. Must be eligible to work in the UK. Paying up to 32k, depending on experience.
03/10/2025
Full time
Test Analyst Location: Lymington, Hampshire Salary: Up to 32k. Working Arrangement: Full-time on-site for initial 6 weeks, then hybrid/remote A leading Marina Operator based in Lymington is seeking a Test Analyst to join their dynamic in-house software development team. This is a fantastic opportunity to contribute to the evolution of a bespoke ERP SaaS application that underpins operations across a growing national network of marinas. As Test Analyst, you'll play a pivotal role in ensuring the quality and reliability of their digital platforms through automated testing, working closely with developers and stakeholders to deliver robust, scalable solutions. Key Responsibilities Design, develop, and execute automated test scripts for web-based ERP systems Collaborate with developers and business analysts to define test strategies and acceptance criteria Identify, document, and track defects using appropriate tools Support continuous integration and deployment processes Contribute to the overall improvement of testing frameworks and QA practices Skills & Experience Experience in automated testing Experience of working with work item tracking systems (Jira / Azure DevOps) Strong understanding of software development lifecycle and Agile methodologies Experience testing SaaS or ERP platforms highly desirable Excellent communication and problem-solving skills ISTQB certification (or equivalent) is required. Must be eligible to work in the UK. Paying up to 32k, depending on experience.
VoIP Support Engineer - London - Up to 40k Unique opportunity to join an industry leading VOIP / CCaaS Provider as a VOIP support engineer - providing technical troubleshooting and support to customers. This is a rapidly expanding, innovative new generation telecommunications company specialising in IP technology - Open Source and Cloud services. As a VOIP Support Engineer you will provide technical service desk support to clients. You will also have the opportunity to contribute to new customer implementations (provisioning) and to expand your technical skillset and responsibilities - this company have an excellent track record of promoting internally. This position will suit a customer service focused individual with a strong technical competence in the following: Essential Experience: Experience of providing technical support to customers, either working for a service provider or internally. Experience with VOIP technologies and protocols (SIP) Strong TCP/IP knowledge Strong understanding of Routing, Switching and Firewalls Understanding of Linux OS, ability to install and troubleshoot Linux This position will pay up to £40,000p/a + benefits. Candidates must be eligible to work in the United Kingdom
04/11/2021
Full time
VoIP Support Engineer - London - Up to 40k Unique opportunity to join an industry leading VOIP / CCaaS Provider as a VOIP support engineer - providing technical troubleshooting and support to customers. This is a rapidly expanding, innovative new generation telecommunications company specialising in IP technology - Open Source and Cloud services. As a VOIP Support Engineer you will provide technical service desk support to clients. You will also have the opportunity to contribute to new customer implementations (provisioning) and to expand your technical skillset and responsibilities - this company have an excellent track record of promoting internally. This position will suit a customer service focused individual with a strong technical competence in the following: Essential Experience: Experience of providing technical support to customers, either working for a service provider or internally. Experience with VOIP technologies and protocols (SIP) Strong TCP/IP knowledge Strong understanding of Routing, Switching and Firewalls Understanding of Linux OS, ability to install and troubleshoot Linux This position will pay up to £40,000p/a + benefits. Candidates must be eligible to work in the United Kingdom
Project Manager - Cloud Exciting opportunity to join a rapidly expanding IT / Cloud provider as a Project Manager with a focus on the most cutting edge of Cloud infrastructure projects. This business provides unique IT services and solutions into Mid-Market, Enterprise scale businesses across networks, connectivity, cloud, software and more. You will be required to work closely with the Professional Services team & 3rd party suppliers to ensure that complex solutions are implemented on time, within budget and to customer satisfaction. This is a vibrant organisation offering a good work / life balance and flexible working. You'll be joining a highly collaborative Project Management team which offers a real opportunity to learn / develop and grow as a team. A team environment where your skills and expertise will be valued. Responsibilities include, but are not limited to: Be the lead project manager for multi-site delivery projects, ensuring that projects are delivered on time, within scope and budget. Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility Development and management of standard PM artefacts, for example; Project Plan, RACCI Matrix, Stakeholder Analysis, RAID log, Communication Plan, Training Plan, Change Control etc Monitor and report on key business risks and make recommendations with managers for mitigation to reduce risk. Dealing directly with technical functions, for example; Cloud Operations and Architecture, Software Development, Connectivity and Networking. Project Management budgeting. Experience required: Demonstrable project management skills with experience of delivering Public Cloud projects. (Azure / AWS) First class customer service skills with an ability to develop and build relationships with customers Ability to manage 3rd party suppliers and internal technical teams. Strong interpersonal, relationship building and stakeholder engagement skills. Experience of delivering multiple projects concurrently Relevant methodology training and/or certification (such as Prince 2) Experience within an IT / Service provider environment would be advantageous. Remote based with UK travel. Paying up to £65k, depending on experience.
07/10/2021
Full time
Project Manager - Cloud Exciting opportunity to join a rapidly expanding IT / Cloud provider as a Project Manager with a focus on the most cutting edge of Cloud infrastructure projects. This business provides unique IT services and solutions into Mid-Market, Enterprise scale businesses across networks, connectivity, cloud, software and more. You will be required to work closely with the Professional Services team & 3rd party suppliers to ensure that complex solutions are implemented on time, within budget and to customer satisfaction. This is a vibrant organisation offering a good work / life balance and flexible working. You'll be joining a highly collaborative Project Management team which offers a real opportunity to learn / develop and grow as a team. A team environment where your skills and expertise will be valued. Responsibilities include, but are not limited to: Be the lead project manager for multi-site delivery projects, ensuring that projects are delivered on time, within scope and budget. Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility Development and management of standard PM artefacts, for example; Project Plan, RACCI Matrix, Stakeholder Analysis, RAID log, Communication Plan, Training Plan, Change Control etc Monitor and report on key business risks and make recommendations with managers for mitigation to reduce risk. Dealing directly with technical functions, for example; Cloud Operations and Architecture, Software Development, Connectivity and Networking. Project Management budgeting. Experience required: Demonstrable project management skills with experience of delivering Public Cloud projects. (Azure / AWS) First class customer service skills with an ability to develop and build relationships with customers Ability to manage 3rd party suppliers and internal technical teams. Strong interpersonal, relationship building and stakeholder engagement skills. Experience of delivering multiple projects concurrently Relevant methodology training and/or certification (such as Prince 2) Experience within an IT / Service provider environment would be advantageous. Remote based with UK travel. Paying up to £65k, depending on experience.
Service Delivery Manager - IT Service Provider Unique opportunity to join an award winning, innovative IT Managed Service Provider in the Manchester area in a customer facing relationship and service management focused position. This sizeable business work in partnership with many enterprise-scale household brand name customers, providing IT consultancy and managed services, particularly within the domain of Cloud Services. Great opportunity to deliver best-in-class, new and emerging technology solutions, to customers who genuinely value the service! Partnering closely with major, key client accounts you will perform a range of responsibilities related to relationship management, account management (gentle, consultative upselling) and service management and improvement. To be considered for this position you will need: Proven experience in a similar position, such as account management, service delivery, relationship management etc, within IT services ITIL Certification, with IT Service Management and Improvement experience including SLA/KPI management, Escalation Management, Service Management Reviews etc. Building and managing customer relationships, acting as the primary point of contact Strong problem solving skills, with the ability to identify opportunities to improve services within accounts. A Commercial acumen. Able to manage pricing releases for service renewals. A broad understanding of IT products and services, able to identify opportunities for upselling To be pragmatic, dynamically minded. To be committed to customer service and passionate about Information technology This is a great time to join the established Service Delivery function of this highly reputable IT Service provider, supporting their top tier accounts. This is a business with exceptional staff retention; a mature working environment which values employees, work-life-balance and provides plenty of opportunity for development and progression. This role is based in Manchester and is paying up to £45,000 depending on experience + £5,000 Car allowance & company benefits If you're an outstanding IT Service Delivery and/or Customer Success Manager who is passionate about your customers and is looking for an opportunity with a progressive and diverse company then apply ASAP to hear more.
06/10/2021
Full time
Service Delivery Manager - IT Service Provider Unique opportunity to join an award winning, innovative IT Managed Service Provider in the Manchester area in a customer facing relationship and service management focused position. This sizeable business work in partnership with many enterprise-scale household brand name customers, providing IT consultancy and managed services, particularly within the domain of Cloud Services. Great opportunity to deliver best-in-class, new and emerging technology solutions, to customers who genuinely value the service! Partnering closely with major, key client accounts you will perform a range of responsibilities related to relationship management, account management (gentle, consultative upselling) and service management and improvement. To be considered for this position you will need: Proven experience in a similar position, such as account management, service delivery, relationship management etc, within IT services ITIL Certification, with IT Service Management and Improvement experience including SLA/KPI management, Escalation Management, Service Management Reviews etc. Building and managing customer relationships, acting as the primary point of contact Strong problem solving skills, with the ability to identify opportunities to improve services within accounts. A Commercial acumen. Able to manage pricing releases for service renewals. A broad understanding of IT products and services, able to identify opportunities for upselling To be pragmatic, dynamically minded. To be committed to customer service and passionate about Information technology This is a great time to join the established Service Delivery function of this highly reputable IT Service provider, supporting their top tier accounts. This is a business with exceptional staff retention; a mature working environment which values employees, work-life-balance and provides plenty of opportunity for development and progression. This role is based in Manchester and is paying up to £45,000 depending on experience + £5,000 Car allowance & company benefits If you're an outstanding IT Service Delivery and/or Customer Success Manager who is passionate about your customers and is looking for an opportunity with a progressive and diverse company then apply ASAP to hear more.
Application Support Team Lead - Oracle E-Business Suite Opportunity for an Application Support specialist with a strong understanding and experience of supporting Oracle E-Business Suite to lead a small team of experienced Application Support Analysts in delivering 2nd and 3rd line support of Oracle Applications across the group. Oracle knowledge essential; ideally with broad exposure to applications across the Oracle E-Business Suite, in particular Oracle Financials. Oracle is hosted in AWS by a third party, so this team/position is primarily focused on functional support and technical troubleshooting; ranging from general configuration, new users, authorisations etc to ad-hoc reporting and supporting group businesses with preparation in the lead up to year-end. Responsibilities: · Manage a team of analysts, ensuring that all performance management and team objectives are clear and adhered to · Ensure all requests for support are dealt with in line with SLAs · Processes, procedures and documentation · Work with the Service Management team to ensure smooth transition of project deliverables into service · Manage application enhancements to improve business performance · Improve response times and overall business satisfaction across the company · Implement agreed application changes, maintenance routines and identify operational problems · Advise on application security, upgrades, BR/DR and licensing needs/improvements · Provide regular reporting and proposals for improvements · Manage and contribute to projects as required · Build and manage relationships with various stakeholders across the business · Identify, assess and set out clear planning to resolve complex issues/problems · … and more Minimum Requirements: · Previous experience in supporting Oracle applications in large-scale, complex business environments. · Experience of leading and/or managing application support teams · A strong Service Management mindset, ideally ITIL certified · Strong communication skills; you will be required to speak with stakeholders across the business regarding technical details and must possess the ability to speak to a non-technical audience at times · Strong technical Oracle application and database troubleshooting skills · Any experience of cloud platforms (such as AWS beneficial) 6 month initial contract. Rate; up to £550 per day Note; Off-payroll working rules apply to this engagement (i.e. it is "inside of IR35). Note; this is the gross daily budget for resource, from which will be deducted employers liabilities (Employers NI, Apprenticeship levy). You will be paid the net amount, minus your employee liabilities which will be deducted and paid on your behalf (Employee NI, Income Tax etc). Location; flexible. Can be based in Sunderland or Leicester (with flexible working). Potentially fully remote, for the right person.
14/09/2021
Contractor
Application Support Team Lead - Oracle E-Business Suite Opportunity for an Application Support specialist with a strong understanding and experience of supporting Oracle E-Business Suite to lead a small team of experienced Application Support Analysts in delivering 2nd and 3rd line support of Oracle Applications across the group. Oracle knowledge essential; ideally with broad exposure to applications across the Oracle E-Business Suite, in particular Oracle Financials. Oracle is hosted in AWS by a third party, so this team/position is primarily focused on functional support and technical troubleshooting; ranging from general configuration, new users, authorisations etc to ad-hoc reporting and supporting group businesses with preparation in the lead up to year-end. Responsibilities: · Manage a team of analysts, ensuring that all performance management and team objectives are clear and adhered to · Ensure all requests for support are dealt with in line with SLAs · Processes, procedures and documentation · Work with the Service Management team to ensure smooth transition of project deliverables into service · Manage application enhancements to improve business performance · Improve response times and overall business satisfaction across the company · Implement agreed application changes, maintenance routines and identify operational problems · Advise on application security, upgrades, BR/DR and licensing needs/improvements · Provide regular reporting and proposals for improvements · Manage and contribute to projects as required · Build and manage relationships with various stakeholders across the business · Identify, assess and set out clear planning to resolve complex issues/problems · … and more Minimum Requirements: · Previous experience in supporting Oracle applications in large-scale, complex business environments. · Experience of leading and/or managing application support teams · A strong Service Management mindset, ideally ITIL certified · Strong communication skills; you will be required to speak with stakeholders across the business regarding technical details and must possess the ability to speak to a non-technical audience at times · Strong technical Oracle application and database troubleshooting skills · Any experience of cloud platforms (such as AWS beneficial) 6 month initial contract. Rate; up to £550 per day Note; Off-payroll working rules apply to this engagement (i.e. it is "inside of IR35). Note; this is the gross daily budget for resource, from which will be deducted employers liabilities (Employers NI, Apprenticeship levy). You will be paid the net amount, minus your employee liabilities which will be deducted and paid on your behalf (Employee NI, Income Tax etc). Location; flexible. Can be based in Sunderland or Leicester (with flexible working). Potentially fully remote, for the right person.
