Berry Recruitment

Berry Recruitment is seeking an Administrator to support a busy client based in Tilbury. The role involves liaising with customers on the phone about order inquiries and data entry into systems such as Microsoft Excel and others. Candidates must have good verbal and written communication skills and be comfortable working in a team. This position operates on an 8-day rotating pattern involving 5 days on and 3 days off.

Job Overview A new opportunity has arisen for an IT Manager for a company based in Watford. Responsibilities Approximately 5 years of experience in a similar role. Hybrid work arrangement: office 2 to 3 days a week. Support a team of 5 people and assist with the helpdesk when needed. Manage safe change management and maintain an excellent eye for detail. Coordinate regular updates and ensure smooth transitions. Qualifications Proven background in backups and restoration. Experience with CRM systems (ideally Salesforce and Microsoft). Cloud computing and managed workflows. Create documents from workflows and maintain architecture for platforms. Benefits 25 days holiday plus 8 bank holidays. Pension scheme. 35 hours per week. Hybrid options. Healthcare scheme. Much more.

Berry Recruitment is seeking an experienced IT Manager to join their team in Watford. This role involves supporting a team of five and managing change effectively while ensuring smooth transitions and excellent detail orientation. The ideal candidate will have approximately five years of experience in IT management and a proven background in backups, restoration, and CRM systems. Hybrid working is offered, requiring office presence 2 to 3 days a week.

A new opportunity has arisen for an IT Manager for a company based in Watford. You will have approximately 5 years in a similar role. The position is hybrid and you would work in the office 2 to 3 days a week. You will have a proven background in the following. Backups, restoration, CRM systems ideally Salesforce, Microsoft, cloud computing, managed workflows, create documents from workflows and maintain architecture for platforms. Experience in the auditing process would also be useful and you will work with and support 5 people in a team. This organisation is heavily regulated and you will assist with the helpdesk when needed You will manage safe change management and have an excellent eye for detail. There will be regular updates which need to transition smoothly. Your benefits will include the following 25 days holiday plus 8 bank holidays, pension scheme, 35 hours per week, hybrid options, healthcare scheme and much more. If you have been an IT Manager and looking for your next opportunity, please apply.

Would you like to work for a forward thinking, growing organisation in the Watford area. You will have 1 years experience in 2nd line support and be able to go in to the office 4/5 days per week. The salary is paying between 30000- 31000. You will work 35 hours a week and be offered a good benefits package including private medical, pension, parking, 23 days holiday plus 8 Bank holidays. The offices are modern and the team is friendly and supportive. Day to day duties will be supporting on Microsoft and sales systems such as Salesforce. You will resolve queries and escalate where required and you will be troubleshooting escalated hardware and software issues. For this role you will need to be a great communicator and be able to deal with a busy workload. If you are interested in this role please apply.

A rare and exciting opportunity has arisen for 2 x 1st Line Customer Support Technicians on a permanent basis in Truro due to growth within the company Are you ready for your next opportunity joining a friendly and forward thinking company that have remained operational by looking at new ways of working throughout the pandemic? If so please read on... On a day to day basis you will be responsible for: - Acting as first point of contact for all support issues arising from a varied mix of interesting clients - Delivering a friendly and effective response to inbound support requests - Prioritising the nature of requests and resolving by following process guides initially or assigning to the appropriate teams and specialists as appropriate - Communicating with customers via phone and digital comms channels - Keeping the Service Desk system is updated accurately on a real-time basis - Tracking issue progress to resolution to ensuring that the customer and teams are informed of progress - Generating scheduled and and reactive performance and progress reports - Enabling in-house fulfilment of first-line support including out of hours on a rota basis If you have an interest in IT and / or Software applications this would be desirable along with a grasp of IT Industry terminology This is a full time permanent role, where flexibility to work shift patterns is essential. Shifts are spread across the hours of 7am to 11pm 7 days a week on a rota basis - 37 hrs a week In return the company are offering an annual salary from £20k to £22k per annum To find out more about this exciting opportunity please contact Sally Appleby at the Berry Recruitment Truro, Cornwall Branch for more information Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.