At Nobilia, we're passionate about innovation, quality and creating exceptional customer experiences. As Europe's largest kitchen manufacturer, we combine cutting-edge technology with industry-leading design to deliver inspiring living spaces across the world. Nobilia UK and Kutchenhaus continue to grow, and we're looking for a motivated and curious Digital & AI Support Technician Apprentice to join our IT team in Rochdale. About the role: You'll be the first point of contact for colleagues requiring IT support and will play an important role in helping the business adopt and maximise the benefits of digital and AI technologies. Working alongside experienced IT professionals, you'll gain exposure to a wide range of technologies including Microsoft 365, Microsoft Intune, Entra ID, service management platforms and AI powered tools such as Microsoft Copilot. This is an exciting opportunity to join a globally recognised business at a time when digital innovation and AI are transforming the way we work. If you're passionate about technology, eager to learn and ready to begin a rewarding career in IT, we'd love to hear from you. What you'll be doing: Providing first line IT support for hardware, software and digital tool enquiries Supporting colleagues across our head office and showroom network with the effective use of approved AI tools and technologies Assisting with the setup, deployment and maintenance of laptops, mobile devices and user accounts Supporting employee onboarding and offboarding processes Creating and maintaining user guides, knowledge articles and IT documentation Monitoring IT systems and escalating incidents where required Working with third party IT providers and helping track service performance Supporting digital transformation and AI implementation projects across the UK business Maintaining accurate records within our IT service management platform Applying information security best practices and supporting GDPR compliance Collaborating with colleagues in both the UK and Nobilia Group IT teams What you'll learn: IT service support and troubleshooting Microsoft technologies and endpoint management Cyber security and data protection Digital communications and collaboration tools AI assisted working practices and business applications Digital transformation project support What we're looking for: An interest in technology, digital tools and AI Familiarity with Windows 10/11 and Microsoft 365 applications such as Word, Excel, Outlook and Teams Strong problem solving skills and a logical approach to tasks Good written and verbal communication skills A willingness to learn and work within established processes A positive, professional and customer focused approach We're more interested in attitude, enthusiasm and potential than previous professional experience. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A C) in any subject. GCSE Maths and English (or equivalents) at grades 3+ (D or above). Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject. You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37.5 hours per week, shifts between 8am - 6pm. Initially you will work 5 days per week in the office, moving to 4 days and 1 from home following probation. What we offer: In addition to a structured apprenticeship programme and ongoing support from experienced mentors, you'll benefit from: Competitive apprentice salary 25 days annual leave plus bank holidays Company pension scheme Employee assistance programme Career development and progression opportunities Exposure to cutting edge digital and AI technologies On the job learning alongside experienced IT professionals Free onsite parking Staff discounts and employee benefits platform A collaborative and supportive working environment Opportunities to travel to UK showrooms and, on occasion, Germany as part of your professional development Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now!
20/07/2026
Full time
At Nobilia, we're passionate about innovation, quality and creating exceptional customer experiences. As Europe's largest kitchen manufacturer, we combine cutting-edge technology with industry-leading design to deliver inspiring living spaces across the world. Nobilia UK and Kutchenhaus continue to grow, and we're looking for a motivated and curious Digital & AI Support Technician Apprentice to join our IT team in Rochdale. About the role: You'll be the first point of contact for colleagues requiring IT support and will play an important role in helping the business adopt and maximise the benefits of digital and AI technologies. Working alongside experienced IT professionals, you'll gain exposure to a wide range of technologies including Microsoft 365, Microsoft Intune, Entra ID, service management platforms and AI powered tools such as Microsoft Copilot. This is an exciting opportunity to join a globally recognised business at a time when digital innovation and AI are transforming the way we work. If you're passionate about technology, eager to learn and ready to begin a rewarding career in IT, we'd love to hear from you. What you'll be doing: Providing first line IT support for hardware, software and digital tool enquiries Supporting colleagues across our head office and showroom network with the effective use of approved AI tools and technologies Assisting with the setup, deployment and maintenance of laptops, mobile devices and user accounts Supporting employee onboarding and offboarding processes Creating and maintaining user guides, knowledge articles and IT documentation Monitoring IT systems and escalating incidents where required Working with third party IT providers and helping track service performance Supporting digital transformation and AI implementation projects across the UK business Maintaining accurate records within our IT service management platform Applying information security best practices and supporting GDPR compliance Collaborating with colleagues in both the UK and Nobilia Group IT teams What you'll learn: IT service support and troubleshooting Microsoft technologies and endpoint management Cyber security and data protection Digital communications and collaboration tools AI assisted working practices and business applications Digital transformation project support What we're looking for: An interest in technology, digital tools and AI Familiarity with Windows 10/11 and Microsoft 365 applications such as Word, Excel, Outlook and Teams Strong problem solving skills and a logical approach to tasks Good written and verbal communication skills A willingness to learn and work within established processes A positive, professional and customer focused approach We're more interested in attitude, enthusiasm and potential than previous professional experience. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A C) in any subject. GCSE Maths and English (or equivalents) at grades 3+ (D or above). Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject. You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37.5 hours per week, shifts between 8am - 6pm. Initially you will work 5 days per week in the office, moving to 4 days and 1 from home following probation. What we offer: In addition to a structured apprenticeship programme and ongoing support from experienced mentors, you'll benefit from: Competitive apprentice salary 25 days annual leave plus bank holidays Company pension scheme Employee assistance programme Career development and progression opportunities Exposure to cutting edge digital and AI technologies On the job learning alongside experienced IT professionals Free onsite parking Staff discounts and employee benefits platform A collaborative and supportive working environment Opportunities to travel to UK showrooms and, on occasion, Germany as part of your professional development Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now!
HybrIT Services is a fast-growing Systems Integrator and Managed Service Provider. At HybrIT we deliver a customer first approach to services, ensuring quality while maintaining great relationships with our customers. Our customers range from large corporate, medium business to SME and are from a wide range of verticals from financial services, public sector and legal to national retail. HybrIT has a number of routes to market with extensive partnerships within the IT channel and a growing direct business. This gives our staff a broad range of exposure and experience across multiple business sectors and different scales of technical solutions. We are now looking to recruit an IT Service Desk Apprentice to who will develop their capabilities to perform various IT Support and administrative tasks. The right candidate can expect a competitive package while being able to work in an environment, which allows the team to develop both personally and professionally, in an exciting growing business. About the role You will develop the skills to perform the IT Service Desk role, that provides a front-line service to customers to deliver IT support within the managed services team. The role will be varied and provide opportunity to assist and or deliver internal and customer projects. Responsibilities Frontline IT support up to 2nd line for end users providing first contact fix where possible Systems administration of cloud technologies such as O365, operating systems and server-based applications Basic network administration skills Logging incidents and service requests from customers via telephone, email and customer portal through ITSM tool and process accordingly Provide excellent client communication & customer services standards Perform project duties such as device builds, IT moves and assist with installations which can range from IT cabling, desktop installations and serverdatacentre installs You will need the following skills The candidate should have a keen interest in IT and technology The correct attitude and aptitude to develop current skills for new and emerging technologies Self-motivated with ability to work as part of a team Good customer service skills Keen focus on attention to detail with good communication skills (both written and verbal) Good problem-solving and analytical skills Positive working attitude and work ethic Good time-management Basic Windows 10 skills (desirable) Basic Microsoft Office Skills (desirable) Basic understanding of computer components (desirable) Entry requirements 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 35 hours per week. Travel to customer locations could be required as part of ongoing development Benefits 25 days annual leave, increasing to 30 days plus public holidays Birthday leave Free on-site gym Flexible hybrid working pattern Company sick pay Company social events Company clothing (polo shirts and jacket) Life assurance (4x salary, up to £250,000) Comprehensive healthcare cover Dental cover Eyecare cover Employee Assistance Programme (including mental health support) Company pension scheme Training and ongoing professional development Future prospects HybrIT team is working on the forefront of technology with significant interesting projects which utilise the latest Microsoft products available. Candidates will have the opportunity to develop their skills, gain accreditations and gain experience supporting solutions based on these products. Longer term the right candidate has the opportunity to work within the dedicated Infrastructure Team, specialise in a technology and go on into consultancy roles. About QA Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now!
20/07/2026
Full time
HybrIT Services is a fast-growing Systems Integrator and Managed Service Provider. At HybrIT we deliver a customer first approach to services, ensuring quality while maintaining great relationships with our customers. Our customers range from large corporate, medium business to SME and are from a wide range of verticals from financial services, public sector and legal to national retail. HybrIT has a number of routes to market with extensive partnerships within the IT channel and a growing direct business. This gives our staff a broad range of exposure and experience across multiple business sectors and different scales of technical solutions. We are now looking to recruit an IT Service Desk Apprentice to who will develop their capabilities to perform various IT Support and administrative tasks. The right candidate can expect a competitive package while being able to work in an environment, which allows the team to develop both personally and professionally, in an exciting growing business. About the role You will develop the skills to perform the IT Service Desk role, that provides a front-line service to customers to deliver IT support within the managed services team. The role will be varied and provide opportunity to assist and or deliver internal and customer projects. Responsibilities Frontline IT support up to 2nd line for end users providing first contact fix where possible Systems administration of cloud technologies such as O365, operating systems and server-based applications Basic network administration skills Logging incidents and service requests from customers via telephone, email and customer portal through ITSM tool and process accordingly Provide excellent client communication & customer services standards Perform project duties such as device builds, IT moves and assist with installations which can range from IT cabling, desktop installations and serverdatacentre installs You will need the following skills The candidate should have a keen interest in IT and technology The correct attitude and aptitude to develop current skills for new and emerging technologies Self-motivated with ability to work as part of a team Good customer service skills Keen focus on attention to detail with good communication skills (both written and verbal) Good problem-solving and analytical skills Positive working attitude and work ethic Good time-management Basic Windows 10 skills (desirable) Basic Microsoft Office Skills (desirable) Basic understanding of computer components (desirable) Entry requirements 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 35 hours per week. Travel to customer locations could be required as part of ongoing development Benefits 25 days annual leave, increasing to 30 days plus public holidays Birthday leave Free on-site gym Flexible hybrid working pattern Company sick pay Company social events Company clothing (polo shirts and jacket) Life assurance (4x salary, up to £250,000) Comprehensive healthcare cover Dental cover Eyecare cover Employee Assistance Programme (including mental health support) Company pension scheme Training and ongoing professional development Future prospects HybrIT team is working on the forefront of technology with significant interesting projects which utilise the latest Microsoft products available. Candidates will have the opportunity to develop their skills, gain accreditations and gain experience supporting solutions based on these products. Longer term the right candidate has the opportunity to work within the dedicated Infrastructure Team, specialise in a technology and go on into consultancy roles. About QA Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now!
Retail Computer Solutions Ltd was established in 1989, providing inhouse software solutions and services to retailers across the UK and beyond. Our products span Point of Sale and Store systems to Head Office and warehousing solutions. Our customer base is as varied and diverse as our products ranging from independent stores to department stores, large chains and multinationals. About the role The primary function of the role is to provide effective support to the RCS customer base covering a range of software and hardware solutions. This entails logging support requests, fault identification and providing a satisfactory resolution to the fault or query. This is an opportunity to be part of a dynamic team focused on providing excellent support and helping the business grow. There will be opportunities to progress your career within the company. As the primary interface between the company, its customer base and outside suppliers, it is essential the successful candidate exhibits a professional and caring image. It is also important to understand that the success of the company is based on providing a first-class service to all customers. Responsibilities You will be responsible for the day-to-day support for our external customers Provide first and second line support services to customers Respond to customer queries received via telephone and email Log and track all tickets and ensure the records are kept up to date Ensure that all tickets are dealt with in a timely and professional manner, ensuring that all SLA's are met Escalate issues to internal and external stakeholders in a timely manner with the correct information Provide the highest levels of service and technical fault finding to internal and external customers at all times Install and update software solutions Desirable skills Customer service experience, dealing directly with customers Being confident, personable and sociable will be vital - as you will need to forge relationships both internally and externally to the business Good verbal and written communication skills Good problem-solving skills Experienced in Microsoft Office and associated products An understanding and passion for hardware and software The ability to work in a high-pressure environment while maintaining a cool and professional outlook at all times. Able to work as part of a team to resolve issues, but also work on your own when required Experience in a customer focused environment e.g. call centre or retail Some background or evidenced passion for IT (an understanding of software languages and Microsoft SQL would be a distinct advantage) Having a driving license would be preferable, but is not essential Entry requirements 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37.5 hours per week, 8.45am - 5pm, Monday to Friday. Benefits Hybrid 4 days in the office Mondays work from home Hands-on experience with real responsibility from day one Supportive working environment in a close-knit, growing company Opportunities to develop your role as the business expands Future prospects There will be an opportunity to gain a full-time role after successfully completing the apprenticeship, depending on performance and availability. About QA Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now!
20/07/2026
Full time
Retail Computer Solutions Ltd was established in 1989, providing inhouse software solutions and services to retailers across the UK and beyond. Our products span Point of Sale and Store systems to Head Office and warehousing solutions. Our customer base is as varied and diverse as our products ranging from independent stores to department stores, large chains and multinationals. About the role The primary function of the role is to provide effective support to the RCS customer base covering a range of software and hardware solutions. This entails logging support requests, fault identification and providing a satisfactory resolution to the fault or query. This is an opportunity to be part of a dynamic team focused on providing excellent support and helping the business grow. There will be opportunities to progress your career within the company. As the primary interface between the company, its customer base and outside suppliers, it is essential the successful candidate exhibits a professional and caring image. It is also important to understand that the success of the company is based on providing a first-class service to all customers. Responsibilities You will be responsible for the day-to-day support for our external customers Provide first and second line support services to customers Respond to customer queries received via telephone and email Log and track all tickets and ensure the records are kept up to date Ensure that all tickets are dealt with in a timely and professional manner, ensuring that all SLA's are met Escalate issues to internal and external stakeholders in a timely manner with the correct information Provide the highest levels of service and technical fault finding to internal and external customers at all times Install and update software solutions Desirable skills Customer service experience, dealing directly with customers Being confident, personable and sociable will be vital - as you will need to forge relationships both internally and externally to the business Good verbal and written communication skills Good problem-solving skills Experienced in Microsoft Office and associated products An understanding and passion for hardware and software The ability to work in a high-pressure environment while maintaining a cool and professional outlook at all times. Able to work as part of a team to resolve issues, but also work on your own when required Experience in a customer focused environment e.g. call centre or retail Some background or evidenced passion for IT (an understanding of software languages and Microsoft SQL would be a distinct advantage) Having a driving license would be preferable, but is not essential Entry requirements 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37.5 hours per week, 8.45am - 5pm, Monday to Friday. Benefits Hybrid 4 days in the office Mondays work from home Hands-on experience with real responsibility from day one Supportive working environment in a close-knit, growing company Opportunities to develop your role as the business expands Future prospects There will be an opportunity to gain a full-time role after successfully completing the apprenticeship, depending on performance and availability. About QA Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now!
Retail Computer Solutions Ltd is offering an apprenticeship in IT support to provide effective support for customers across the UK. The role involves logging requests, fault identification and delivering resolutions, with opportunities for progression within the company. Working hours are 37.5 per week, 8.45am to 5pm, Monday to Friday, with hybrid working (4 days in the office, one day from home). There is potential to move into a full-time role after successful completion, depending on
20/07/2026
Full time
Retail Computer Solutions Ltd is offering an apprenticeship in IT support to provide effective support for customers across the UK. The role involves logging requests, fault identification and delivering resolutions, with opportunities for progression within the company. Working hours are 37.5 per week, 8.45am to 5pm, Monday to Friday, with hybrid working (4 days in the office, one day from home). There is potential to move into a full-time role after successful completion, depending on
QA Limited is seeking a motivated Digital & AI Support Technician Apprentice to join our IT team in Rochdale. You'll be the first point of contact for colleagues needing IT support and will help the business adopt digital and AI technologies. Training includes Microsoft 365, Intune, Entra ID, and AI-powered tools like Copilot. Join a globally recognized brand and gain hands-on experience across hardware, software, and digital tools while contributing to onboarding, documentation, and GDPR
20/07/2026
Full time
QA Limited is seeking a motivated Digital & AI Support Technician Apprentice to join our IT team in Rochdale. You'll be the first point of contact for colleagues needing IT support and will help the business adopt digital and AI technologies. Training includes Microsoft 365, Intune, Entra ID, and AI-powered tools like Copilot. Join a globally recognized brand and gain hands-on experience across hardware, software, and digital tools while contributing to onboarding, documentation, and GDPR
Freuds is offering a structured IT apprenticeship to gain hands-on experience across the business IT landscape. You will provide 1st line support, learn to monitor and resolve incidents, and contribute to improvements in systems and processes. Training spans in-house tools, with a strong emphasis on customer service and communication. The role operates 9:30am-6pm, Monday to Friday, with 20% of time allocated for external training.
20/07/2026
Full time
Freuds is offering a structured IT apprenticeship to gain hands-on experience across the business IT landscape. You will provide 1st line support, learn to monitor and resolve incidents, and contribute to improvements in systems and processes. Training spans in-house tools, with a strong emphasis on customer service and communication. The role operates 9:30am-6pm, Monday to Friday, with 20% of time allocated for external training.
QA Limited is seeking an experienced Microsoft Office Applications Trainer. The role blends home based, hybrid delivery with required sessions at QA centres and client sites. You will train on Microsoft 365 core apps (Excel, PowerPoint, Word, Outlook, Teams) and related tools, delivering engaging sessions to a business user audience. You will stay at the forefront of industry trends, contribute to course design, and maintain certifications.
19/07/2026
Full time
QA Limited is seeking an experienced Microsoft Office Applications Trainer. The role blends home based, hybrid delivery with required sessions at QA centres and client sites. You will train on Microsoft 365 core apps (Excel, PowerPoint, Word, Outlook, Teams) and related tools, delivering engaging sessions to a business user audience. You will stay at the forefront of industry trends, contribute to course design, and maintain certifications.
About The Role Microsoft Office Applications Trainer Location: Home based/hybrid - with requirement to deliver from QA centres and client sites Your Role As an expert in your field of end user application training, you will deliver QA and vendor specific innovative, high-quality sessions predominantly across Microsoft 365 core applications, especially Excel, PowerPoint and Copilot. Alongside these, skills in wider M365 apps will be ideal, extending to Microsoft Project, Power BI and SharePoint for a business user audience. Tech agnostic data Literacy, visualisation, storytelling and governance are increasing requests for a wide range of clients. You will empower learners to apply their knowledge effectively in real-world scenarios. You will maintain high satisfaction scores, contribute as a subject matter expert, and collaborate across teams to support shared goals and continuous improvement. In addition to training delivery, you will play a key role in shaping the future of learning by contributing insights to the design and development of cutting edge courses. With strong expertise in Microsoft digital productivity tools, and data foundations, alongside other vendors like Google (Workspace and Gemini) and Adobe (Creative Cloud), you will stay at the forefront of industry trends through ongoing professional development and a passion for education. Key Responsibilities Training Delivery: Deliver high quality and engaging training in line with polices, industry standards and regulatory requirements. Performance & Quality Metrics: Attain a consistent Trainer Satisfaction Score (TSAT) of 92%+ and achieve 'Meeting Expectations' in trainer observations, utilise feedback to improve performance and effectiveness of training, conduct peer observations providing constructive feedback. Subject Matter Expertise: Act as an SME utilising your in-depth knowledge to contribute insights to internal discussions, client programmes and collaborate cross functionally. Communication: Collaborate effectively across teams, maintaining professional proactive communication with internal and external stakeholders. Contribution: Support team objectives and initiatives, demonstrate accountability and reliability showing flexibility to adapt to priorities. Continuous Professional Development: Proactively maintain industry recognised certifications, engage in continued learning to stay up to date with industry trends, emerging tech and best practices. Training Delivery Excellent presentation, facilitation, and coaching skills to effectively deliver content in an engaging and interactive manner virtually and/or in person. Ability to connect with diverse audiences at all levels within an organisation, including technical and non technical professionals. Essential Skills Microsoft 365 Demonstrate strong knowledge and skills in core Microsoft 365 applications (particularly Excel, PowerPoint, Word, Outlook, Teams) to enable effective collaboration, communication, and productivity. Ability to deliver training across all user levels, with advanced proficiency of core M365 apps. Copilot Hands on experience using Microsoft 365 Copilot across core apps (Excel, Word, Teams, Outlook, PowerPoint) and Copilot secure Chat, to enhance digital productivity and efficiency. A strong understanding of prompt engineering and responsible use of AI. Ability to translate AI features and capabilities into practical business applications and keep up to date with rapid feature evolution. Excel Ability to teach all levels of business user topics, from foundational through to advanced features. Knowledge of advanced Excel topics, including: popular functions, data lists, visuals, PivotTables, dynamic array formulas, Power Query basics, dashboard creation, and process automation to support a range of business functions. About Us Wellbeing & Benefits 27 days Annual Leave (4 days used for the festive closure) plus Bank Holidays Holiday Buying scheme Medicash plan, Wellhub, Cycle to Work scheme Private Medical Insurance at corporate rates Employee Assistance Programme Employee Discounts Benefit Hub 3 Development days 2 Charity days per year Pension Scheme Early Friday Finish at 4pm Personal Growth Learning and opportunity is at the core of what we do - and that applies to you too! You'll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you'll get 3 training days/year to do this). You can also delve deep into our world class digital learning content on a variety of tech and business topics. Or perhaps you'd like to enrol on a Degree or Masters programme to enhance your skillset or learn new things. Our People We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual orientation, or if you are disabled or a carer, we welcome you and the different perspectives you bring to our diverse family. We're proud of the progress we've achieved over the last few years to build an inclusive culture and celebrate our diversity. As a Disability Confident Employer, we guarantee that all applicants with a disability who meet the role criteria will progress to the next stage of the process. Please let us know if you require any reasonable adjustments.
19/07/2026
Full time
About The Role Microsoft Office Applications Trainer Location: Home based/hybrid - with requirement to deliver from QA centres and client sites Your Role As an expert in your field of end user application training, you will deliver QA and vendor specific innovative, high-quality sessions predominantly across Microsoft 365 core applications, especially Excel, PowerPoint and Copilot. Alongside these, skills in wider M365 apps will be ideal, extending to Microsoft Project, Power BI and SharePoint for a business user audience. Tech agnostic data Literacy, visualisation, storytelling and governance are increasing requests for a wide range of clients. You will empower learners to apply their knowledge effectively in real-world scenarios. You will maintain high satisfaction scores, contribute as a subject matter expert, and collaborate across teams to support shared goals and continuous improvement. In addition to training delivery, you will play a key role in shaping the future of learning by contributing insights to the design and development of cutting edge courses. With strong expertise in Microsoft digital productivity tools, and data foundations, alongside other vendors like Google (Workspace and Gemini) and Adobe (Creative Cloud), you will stay at the forefront of industry trends through ongoing professional development and a passion for education. Key Responsibilities Training Delivery: Deliver high quality and engaging training in line with polices, industry standards and regulatory requirements. Performance & Quality Metrics: Attain a consistent Trainer Satisfaction Score (TSAT) of 92%+ and achieve 'Meeting Expectations' in trainer observations, utilise feedback to improve performance and effectiveness of training, conduct peer observations providing constructive feedback. Subject Matter Expertise: Act as an SME utilising your in-depth knowledge to contribute insights to internal discussions, client programmes and collaborate cross functionally. Communication: Collaborate effectively across teams, maintaining professional proactive communication with internal and external stakeholders. Contribution: Support team objectives and initiatives, demonstrate accountability and reliability showing flexibility to adapt to priorities. Continuous Professional Development: Proactively maintain industry recognised certifications, engage in continued learning to stay up to date with industry trends, emerging tech and best practices. Training Delivery Excellent presentation, facilitation, and coaching skills to effectively deliver content in an engaging and interactive manner virtually and/or in person. Ability to connect with diverse audiences at all levels within an organisation, including technical and non technical professionals. Essential Skills Microsoft 365 Demonstrate strong knowledge and skills in core Microsoft 365 applications (particularly Excel, PowerPoint, Word, Outlook, Teams) to enable effective collaboration, communication, and productivity. Ability to deliver training across all user levels, with advanced proficiency of core M365 apps. Copilot Hands on experience using Microsoft 365 Copilot across core apps (Excel, Word, Teams, Outlook, PowerPoint) and Copilot secure Chat, to enhance digital productivity and efficiency. A strong understanding of prompt engineering and responsible use of AI. Ability to translate AI features and capabilities into practical business applications and keep up to date with rapid feature evolution. Excel Ability to teach all levels of business user topics, from foundational through to advanced features. Knowledge of advanced Excel topics, including: popular functions, data lists, visuals, PivotTables, dynamic array formulas, Power Query basics, dashboard creation, and process automation to support a range of business functions. About Us Wellbeing & Benefits 27 days Annual Leave (4 days used for the festive closure) plus Bank Holidays Holiday Buying scheme Medicash plan, Wellhub, Cycle to Work scheme Private Medical Insurance at corporate rates Employee Assistance Programme Employee Discounts Benefit Hub 3 Development days 2 Charity days per year Pension Scheme Early Friday Finish at 4pm Personal Growth Learning and opportunity is at the core of what we do - and that applies to you too! You'll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you'll get 3 training days/year to do this). You can also delve deep into our world class digital learning content on a variety of tech and business topics. Or perhaps you'd like to enrol on a Degree or Masters programme to enhance your skillset or learn new things. Our People We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual orientation, or if you are disabled or a carer, we welcome you and the different perspectives you bring to our diverse family. We're proud of the progress we've achieved over the last few years to build an inclusive culture and celebrate our diversity. As a Disability Confident Employer, we guarantee that all applicants with a disability who meet the role criteria will progress to the next stage of the process. Please let us know if you require any reasonable adjustments.
Ross and Liddell in Glasgow is seeking a Digital Support Apprentice to join our Repairs team. You will support data entry, assist with contractor communications, and help maintain repair work order records while providing front-desk support as needed. The role offers structured training with our QA skills coach and mentor, working Monday to Friday 9am-5pm. Ideal candidates are organized, clear communicators and proficient with Microsoft Office.
16/07/2026
Full time
Ross and Liddell in Glasgow is seeking a Digital Support Apprentice to join our Repairs team. You will support data entry, assist with contractor communications, and help maintain repair work order records while providing front-desk support as needed. The role offers structured training with our QA skills coach and mentor, working Monday to Friday 9am-5pm. Ideal candidates are organized, clear communicators and proficient with Microsoft Office.
Ross and Liddell is one of Scotland's largest and most professional property factoring companies, dedicated to delivering exceptional customer service across the country. With a commitment to continuous improvement and innovation, we prioritize our clients' needs while providing comprehensive training and support for our staff. We are seeking a Digital Support Apprentice to join our Repairs team at Ross and Liddell. This role is crucial in supporting our Repairs operations and ensuring that our support processes run smoothly. Based in Glasgow, you will play a key role in enhancing our client service experience. Responsibilities Perform data entry tasks accurately and promptly Liaise with external contractors via phone and email Handle incoming and outgoing calls with professionalism and courtesy Maintain jobbing repair work order records Support the team with ordering & office organisation tasks as needed Support reception duties on an ad hoc basis The skills you will need Strong organisational skills with attention to detail Excellent verbal and written communication skills Experience of Microsoft packages If you are ready to contribute to a forward-thinking company that values its employees, we invite you to apply today! Working hours: Monday to Friday, 9am - 5pm Benefits A competitive salary Annual bonus Your birthday off Great annual leave package Health + wellbeing policy A supportive team Company pension Future prospects 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Important information This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
16/07/2026
Full time
Ross and Liddell is one of Scotland's largest and most professional property factoring companies, dedicated to delivering exceptional customer service across the country. With a commitment to continuous improvement and innovation, we prioritize our clients' needs while providing comprehensive training and support for our staff. We are seeking a Digital Support Apprentice to join our Repairs team at Ross and Liddell. This role is crucial in supporting our Repairs operations and ensuring that our support processes run smoothly. Based in Glasgow, you will play a key role in enhancing our client service experience. Responsibilities Perform data entry tasks accurately and promptly Liaise with external contractors via phone and email Handle incoming and outgoing calls with professionalism and courtesy Maintain jobbing repair work order records Support the team with ordering & office organisation tasks as needed Support reception duties on an ad hoc basis The skills you will need Strong organisational skills with attention to detail Excellent verbal and written communication skills Experience of Microsoft packages If you are ready to contribute to a forward-thinking company that values its employees, we invite you to apply today! Working hours: Monday to Friday, 9am - 5pm Benefits A competitive salary Annual bonus Your birthday off Great annual leave package Health + wellbeing policy A supportive team Company pension Future prospects 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Important information This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
QA Limited is seeking a Data Science and AI Trainer (Government) to deliver expert training in GenAI, data science, and Python. The role is home-based with virtual delivery and occasional QA centre/client-site attendance, and requires Security Clearance (SC). The trainer will design engaging courseware, maintain high TSAT scores, and collaborate across teams, continuously updating content to reflect industry trends and best practices while supporting learners toward real world application.
16/07/2026
Full time
QA Limited is seeking a Data Science and AI Trainer (Government) to deliver expert training in GenAI, data science, and Python. The role is home-based with virtual delivery and occasional QA centre/client-site attendance, and requires Security Clearance (SC). The trainer will design engaging courseware, maintain high TSAT scores, and collaborate across teams, continuously updating content to reflect industry trends and best practices while supporting learners toward real world application.
About The Role Data Science and AI Trainer (Government) Home Based - Virtual delivery with requirement to deliver from QA centres and client sites This position requires the successful candidate to obtain SC (Security Clearance) Your role As an expert in your field, you will deliver QA and vendor specific innovative, high-quality training in Data Science, GenAI, and Python to a wide range of clients. You will empower learners to apply their knowledge effectively in real-world scenarios. You'll maintain high satisfaction scores, contribute as a subject matter expert, and collaborate across teams to support shared goals and continuous improvement. In addition to training delivery, you'll play a key role in shaping the future of learning by contributing insights to the design and development of cutting edge courses. With strong technical expertise in GenAI, machine learning, Python, and the NumPy ecosystem, and desirable experience in AI frameworks and cloud platforms, you'll stay at the forefront of industry trends through ongoing professional development and a passion for education. Responsibilities Training Delivery: Deliver high quality and engaging training in line with policies, industry standards and regulatory requirements. Training Design and Development: Design and create engaging courseware that aligns to client requirements, quality standards and provides demonstrable impact back in the learners' workplace. Performance & Quality Metrics: Attain a consistent Trainer Satisfaction Score (TSAT) of 88%+ and achieve 'Meeting Expectations' in trainer observations, utilize feedback to improve performance and effectiveness of training, conduct peer observations providing constructive feedback. Subject Matter Expertise: Act as an SME utilising your in depth knowledge to contribute insights to internal discussions, client programmes and collaborate cross functionally. Communication: Collaborate effectively across teams, maintaining professional proactive communication with internal and external stakeholders. Contribution: Support team objectives and initiatives, demonstrate accountability and reliability showing flexibility to adapt to priorities. Continuous Professional Development: Proactively maintain industry recognised certifications, engage in continued learning to stay up to date with industry trends, emerging tech and best practices. Your Experience Excellent presentation, facilitation, and coaching skills to effectively deliver complex technical content in an engaging and interactive manner virtually and/or in person. Ability to connect with diverse audiences including technical and non technical professionals. Training Design and Development Proven ability to design and develop engaging, learner centric courseware tailored to diverse audiences and delivery formats (virtual and in person). Skilled in translating complex technical concepts into accessible, structured learning experiences that drive real world application and impact. Experience in applying instructional design principles and adult learning theory to create interactive, outcome focused training materials. Ability to collaborate with subject matter experts and stakeholders to ensure course content meets client requirements, industry standards, and regulatory expectations. Skills and Technical Proficiency Strong knowledge of GenAI concepts, applications and prompt engineering. Proficient in GenAI concepts, machine learning techniques, and Python programming, with strong familiarity with the NumPy ecosystem. Industry Knowledge & Experience Desirable hands on experience with leading AI frameworks (e.g. TensorFlow, PyTorch). Familiarity with cloud platforms (AWS, GCP, Azure). Experience working with AI/ML engineers, data scientists, and other data professionals. Wider Requirements Passion for education, technology, and empowering others through knowledge sharing. Qualifications Desirable degree in Mathematics or related field. Desirable MSc/PhD in Data Science, AI, Computer Science, or relevant certifications. Desirable relevant cloud vendor (GCP, AWS, Azure) certifications. What We Offer Wellbeing & Benefits 27 days Annual Leave (4 days used for the festive closure) plus Bank Holidays Holiday Buying scheme Medicash plan, Wellhub, Cycle to Work scheme Private Medical Insurance at corporate rates Employee Assistance Programme Employee Discounts - BenefitHub 3 Development days 2 Charity days per year Pension Scheme Early Friday Finish at 4pm We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual orientation, or if you are disabled or a carer, we welcome you and the different perspectives you bring to our diverse family. We're proud of the progress we've achieved over the last few years to build an inclusive culture and celebrate our diversity. As a Disability Confident Employer, we guarantee that all applicants with a disability who meet the role criteria will progress to the next stage of the process. Please let us know if you require any reasonable adjustments.
16/07/2026
Full time
About The Role Data Science and AI Trainer (Government) Home Based - Virtual delivery with requirement to deliver from QA centres and client sites This position requires the successful candidate to obtain SC (Security Clearance) Your role As an expert in your field, you will deliver QA and vendor specific innovative, high-quality training in Data Science, GenAI, and Python to a wide range of clients. You will empower learners to apply their knowledge effectively in real-world scenarios. You'll maintain high satisfaction scores, contribute as a subject matter expert, and collaborate across teams to support shared goals and continuous improvement. In addition to training delivery, you'll play a key role in shaping the future of learning by contributing insights to the design and development of cutting edge courses. With strong technical expertise in GenAI, machine learning, Python, and the NumPy ecosystem, and desirable experience in AI frameworks and cloud platforms, you'll stay at the forefront of industry trends through ongoing professional development and a passion for education. Responsibilities Training Delivery: Deliver high quality and engaging training in line with policies, industry standards and regulatory requirements. Training Design and Development: Design and create engaging courseware that aligns to client requirements, quality standards and provides demonstrable impact back in the learners' workplace. Performance & Quality Metrics: Attain a consistent Trainer Satisfaction Score (TSAT) of 88%+ and achieve 'Meeting Expectations' in trainer observations, utilize feedback to improve performance and effectiveness of training, conduct peer observations providing constructive feedback. Subject Matter Expertise: Act as an SME utilising your in depth knowledge to contribute insights to internal discussions, client programmes and collaborate cross functionally. Communication: Collaborate effectively across teams, maintaining professional proactive communication with internal and external stakeholders. Contribution: Support team objectives and initiatives, demonstrate accountability and reliability showing flexibility to adapt to priorities. Continuous Professional Development: Proactively maintain industry recognised certifications, engage in continued learning to stay up to date with industry trends, emerging tech and best practices. Your Experience Excellent presentation, facilitation, and coaching skills to effectively deliver complex technical content in an engaging and interactive manner virtually and/or in person. Ability to connect with diverse audiences including technical and non technical professionals. Training Design and Development Proven ability to design and develop engaging, learner centric courseware tailored to diverse audiences and delivery formats (virtual and in person). Skilled in translating complex technical concepts into accessible, structured learning experiences that drive real world application and impact. Experience in applying instructional design principles and adult learning theory to create interactive, outcome focused training materials. Ability to collaborate with subject matter experts and stakeholders to ensure course content meets client requirements, industry standards, and regulatory expectations. Skills and Technical Proficiency Strong knowledge of GenAI concepts, applications and prompt engineering. Proficient in GenAI concepts, machine learning techniques, and Python programming, with strong familiarity with the NumPy ecosystem. Industry Knowledge & Experience Desirable hands on experience with leading AI frameworks (e.g. TensorFlow, PyTorch). Familiarity with cloud platforms (AWS, GCP, Azure). Experience working with AI/ML engineers, data scientists, and other data professionals. Wider Requirements Passion for education, technology, and empowering others through knowledge sharing. Qualifications Desirable degree in Mathematics or related field. Desirable MSc/PhD in Data Science, AI, Computer Science, or relevant certifications. Desirable relevant cloud vendor (GCP, AWS, Azure) certifications. What We Offer Wellbeing & Benefits 27 days Annual Leave (4 days used for the festive closure) plus Bank Holidays Holiday Buying scheme Medicash plan, Wellhub, Cycle to Work scheme Private Medical Insurance at corporate rates Employee Assistance Programme Employee Discounts - BenefitHub 3 Development days 2 Charity days per year Pension Scheme Early Friday Finish at 4pm We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual orientation, or if you are disabled or a carer, we welcome you and the different perspectives you bring to our diverse family. We're proud of the progress we've achieved over the last few years to build an inclusive culture and celebrate our diversity. As a Disability Confident Employer, we guarantee that all applicants with a disability who meet the role criteria will progress to the next stage of the process. Please let us know if you require any reasonable adjustments.
QA Limited in Edinburgh is offering a dedicated apprenticeship in our refurbished centre, focused on extending the lifespan of technology and reducing environmental impact. You will gain hands-on experience with installing and configuring Multi-Functional Devices, while learning our digital workflow tools. Starting from day one, you will be trained by a skills coach and mentor, working with engineers and staff to coordinate installations and maintain accurate records.
16/07/2026
Full time
QA Limited in Edinburgh is offering a dedicated apprenticeship in our refurbished centre, focused on extending the lifespan of technology and reducing environmental impact. You will gain hands-on experience with installing and configuring Multi-Functional Devices, while learning our digital workflow tools. Starting from day one, you will be trained by a skills coach and mentor, working with engineers and staff to coordinate installations and maintain accurate records.
QA Limited is seeking a Technical Skills Coach - DLT3 Data Analytics for a home-based role, supporting learners pursuing the DLT3 Data Analytics apprenticeship within the SCQF8 framework. You will coach, assess, and review learner work, collaborating with internal colleagues, monitoring progress, and ensuring timely programme completion while adhering to QA quality assurance procedures.
16/07/2026
Full time
QA Limited is seeking a Technical Skills Coach - DLT3 Data Analytics for a home-based role, supporting learners pursuing the DLT3 Data Analytics apprenticeship within the SCQF8 framework. You will coach, assess, and review learner work, collaborating with internal colleagues, monitoring progress, and ensuring timely programme completion while adhering to QA quality assurance procedures.
Established in 2007 by a group of South London GPs, Communitas Clinics has grown to serve a population of over 6 million across London and the South East of England. We provide outstanding specialist healthcare to NHS patients in your community. About the role The Automation & AI Apprentice will support the delivery of automation, digital improvement and workflow optimisation initiatives across Communitas Clinics. Working within the PSTD team, the post holder will develop practical skills in Microsoft Power Platform, Power Automate, AI enabled workflows and process improvement. The role will help departments reduce manual effort, improve visibility of work, streamline processes and support better outcomes for staff and patients. The role will initially focus on supporting departmental Kanban boards to improve workflow visibility, understand operational processes and identify opportunities for improvement, before progressing into departmental automation development, AI enabled solutions and wider business improvement initiatives. This is a developmental apprenticeship role, with duties undertaken under appropriate supervision and increasing in complexity as skills and confidence develop. Responsibilities Automation development Digital improvement and workflow optimisation Artificial intelligence and emerging technology Robotic process automation (RPA) User support and training Required skills Strong interest in technology, automation and digital improvement Good understanding of Microsoft 365 applications Ability to learn new systems and technologies quickly Interest in improving how services and teams work through practical use of technology Beneficial experience Awareness of Microsoft Power Platform, including Power Automate and Power Apps Experience using Microsoft Teams, SharePoint, Planner or similar digital collaboration tools Interest in Artificial Intelligence technologies and their practical workplace use Understanding of process improvement principles Experience of working in a customer service, healthcare, administrative or operational environment Awareness of data protection, confidentiality or information governance principles Interest in automation, workflow design, reporting or digital transformation Entry requirements Level 3 Qualification (Apprenticeship/A Levels/BTEC etc.) OR equivalent work experience (typically 2 years in a relevant role) 5 x GCSE's including English & Maths at Grade 4 (C) or above International equivalents of the above qualifications may be considered if you can provide an official document that states how your qualifications compare to UK qualifications Working hours Monday to Friday, 9am - 5pm Future prospects 90% of QA apprentices secure permanent employment after completing the program - 20% higher than the national average. About QA Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now!
16/07/2026
Full time
Established in 2007 by a group of South London GPs, Communitas Clinics has grown to serve a population of over 6 million across London and the South East of England. We provide outstanding specialist healthcare to NHS patients in your community. About the role The Automation & AI Apprentice will support the delivery of automation, digital improvement and workflow optimisation initiatives across Communitas Clinics. Working within the PSTD team, the post holder will develop practical skills in Microsoft Power Platform, Power Automate, AI enabled workflows and process improvement. The role will help departments reduce manual effort, improve visibility of work, streamline processes and support better outcomes for staff and patients. The role will initially focus on supporting departmental Kanban boards to improve workflow visibility, understand operational processes and identify opportunities for improvement, before progressing into departmental automation development, AI enabled solutions and wider business improvement initiatives. This is a developmental apprenticeship role, with duties undertaken under appropriate supervision and increasing in complexity as skills and confidence develop. Responsibilities Automation development Digital improvement and workflow optimisation Artificial intelligence and emerging technology Robotic process automation (RPA) User support and training Required skills Strong interest in technology, automation and digital improvement Good understanding of Microsoft 365 applications Ability to learn new systems and technologies quickly Interest in improving how services and teams work through practical use of technology Beneficial experience Awareness of Microsoft Power Platform, including Power Automate and Power Apps Experience using Microsoft Teams, SharePoint, Planner or similar digital collaboration tools Interest in Artificial Intelligence technologies and their practical workplace use Understanding of process improvement principles Experience of working in a customer service, healthcare, administrative or operational environment Awareness of data protection, confidentiality or information governance principles Interest in automation, workflow design, reporting or digital transformation Entry requirements Level 3 Qualification (Apprenticeship/A Levels/BTEC etc.) OR equivalent work experience (typically 2 years in a relevant role) 5 x GCSE's including English & Maths at Grade 4 (C) or above International equivalents of the above qualifications may be considered if you can provide an official document that states how your qualifications compare to UK qualifications Working hours Monday to Friday, 9am - 5pm Future prospects 90% of QA apprentices secure permanent employment after completing the program - 20% higher than the national average. About QA Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now!
At Agilico we're on a journey to build a better future for our people and planet. We're proud to be the UK's pioneering Circular-First Managed Print Services business, leading sustainability in our sector. Instead of the traditional 'take-make-waste' model, where resources are used once and then discarded, our circular-first managed print services centre around refurbishing and recycling Multi-Functional Devices (MFDs) and parts wherever possible to cut carbon emissions, reduce landfill waste and provide a more cost-effective solution for our customers. As this part of our business grows, we are seeking a passionate individual to join our dedicated team in Edinburgh working in our purpose-built refurbishment centre to extend the lifespan of technology and reduce our environmental impact. Responsibilities Log, manage and update installation jobs using Agilico's digital ticketing platform (Vantage Online), ensuring accurate and timely updates on installation progress, equipment, parts and job status Visit customer and client sites to carry out equipment installations, site surveys and collections, ensuring all installation activity is accurately recorded within company systems and delivered to a high standard of customer service Raise purchase orders, allocate equipment and parts to installation jobs, and maintain accurate digital records within company systems to support effective workflow management Train to become a key user and super user of Vantage Online and associated digital platforms, acting as a first point of contact for colleagues and supporting continuous improvement in system usage and digital processes Support the installation, configuration and commissioning of Multi-Functional Devices (MFDs), ensuring all installation activities, customer information and asset records are updated digitally in line with company procedures Maintain accurate documentation using Microsoft Office applications (including Outlook, Excel and Teams) to communicate with colleagues, coordinate installation schedules, report on activities and track work progress Work collaboratively with engineers, workshop staff, warehouse colleagues and management to coordinate installations, prioritise workloads, manage equipment and ensure customer expectations are consistently met Assist with digital stock control and inventory management, tracking equipment and parts usage, recording asset movements and identifying discrepancies through company reporting systems Adhere to Agilico's quality, health & safety and data management standards, ensuring all installation records, service logs and customer documentation are complete, accurate and audit-ready What we are looking for Good understanding of IT Must be a driver Hands on person Troubleshooting/problem solver Good communication Working hours Monday to Friday, 9am to 5pm Benefits Opportunities to progress and grow your career 23 days holiday plus bank holidays, rising to 28 days after 5 years Stakeholder pension scheme & death in service benefit Agile Perks reward platform offering discounts and great deals Healthcare cash plan covering everyday expenses such as opticians, dentist etc Cycle to work scheme Volunteer days Referral bonuses if you nominate a friend or a new customer Employee Assistance Programme - free advice on relationships, mental health and financial planning and more. Enhanced maternity and paternity scheme Future prospects 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Important information This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
16/07/2026
Full time
At Agilico we're on a journey to build a better future for our people and planet. We're proud to be the UK's pioneering Circular-First Managed Print Services business, leading sustainability in our sector. Instead of the traditional 'take-make-waste' model, where resources are used once and then discarded, our circular-first managed print services centre around refurbishing and recycling Multi-Functional Devices (MFDs) and parts wherever possible to cut carbon emissions, reduce landfill waste and provide a more cost-effective solution for our customers. As this part of our business grows, we are seeking a passionate individual to join our dedicated team in Edinburgh working in our purpose-built refurbishment centre to extend the lifespan of technology and reduce our environmental impact. Responsibilities Log, manage and update installation jobs using Agilico's digital ticketing platform (Vantage Online), ensuring accurate and timely updates on installation progress, equipment, parts and job status Visit customer and client sites to carry out equipment installations, site surveys and collections, ensuring all installation activity is accurately recorded within company systems and delivered to a high standard of customer service Raise purchase orders, allocate equipment and parts to installation jobs, and maintain accurate digital records within company systems to support effective workflow management Train to become a key user and super user of Vantage Online and associated digital platforms, acting as a first point of contact for colleagues and supporting continuous improvement in system usage and digital processes Support the installation, configuration and commissioning of Multi-Functional Devices (MFDs), ensuring all installation activities, customer information and asset records are updated digitally in line with company procedures Maintain accurate documentation using Microsoft Office applications (including Outlook, Excel and Teams) to communicate with colleagues, coordinate installation schedules, report on activities and track work progress Work collaboratively with engineers, workshop staff, warehouse colleagues and management to coordinate installations, prioritise workloads, manage equipment and ensure customer expectations are consistently met Assist with digital stock control and inventory management, tracking equipment and parts usage, recording asset movements and identifying discrepancies through company reporting systems Adhere to Agilico's quality, health & safety and data management standards, ensuring all installation records, service logs and customer documentation are complete, accurate and audit-ready What we are looking for Good understanding of IT Must be a driver Hands on person Troubleshooting/problem solver Good communication Working hours Monday to Friday, 9am to 5pm Benefits Opportunities to progress and grow your career 23 days holiday plus bank holidays, rising to 28 days after 5 years Stakeholder pension scheme & death in service benefit Agile Perks reward platform offering discounts and great deals Healthcare cash plan covering everyday expenses such as opticians, dentist etc Cycle to work scheme Volunteer days Referral bonuses if you nominate a friend or a new customer Employee Assistance Programme - free advice on relationships, mental health and financial planning and more. Enhanced maternity and paternity scheme Future prospects 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Important information This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
Berkmann are proud to be the largest family-owned and family-run wine importer in the UK. We've been selling wine to restaurants since 1964 and our expertise has grown along with our portfolio. About the role: This role will sit within the combined Insights and Sales Operations department and will support various functions in the business with business insight and clear data. The Insight function aims to drive profitability by supporting marketing on the delivery of key agency volumes and uses data to identify opportunities for the business and where relevant, for existing and prospective customers. The Sales Operations function works collaboratively with the sales department to help maintain account information and pricing across customer accounts. This focus of this role will be on Insights. You will support with the maintenance of a variety of datasets to deliver clear accurate analysis, ensuring high-quality presentation and effective communication to both internal and external stakeholders. Responsibilities will include: Business intelligence & insights Communication and stakeholder engagement Data management and system maintenance Skills you will bring: Experience and/or proven interest in the drinks, hospitality, retail or FMCG sector Logical and analytical thinker with strong numerical and problem-solving skills High attention to detail Ability to communicate insights clearly Ability to work in a team and to work cross-functionally Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37.5 hours per week, Monday to Friday between 9am and 5:30pm. Initially you will work 5 days in the office office, then this will revert to 4 days office and 1 at home. Benefits: 25 days annual leave rising to 26 days after 5 years' service and 27 days after 10 years' service, plus bank holidays Company pension Access to our Employee Assistance Programme Enhanced maternity and paternity pay Contribution to dental costs Generous staff discount on our wine A bottle of wine on your birthday and Berkmann anniversary £500 referral scheme Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now!
16/07/2026
Full time
Berkmann are proud to be the largest family-owned and family-run wine importer in the UK. We've been selling wine to restaurants since 1964 and our expertise has grown along with our portfolio. About the role: This role will sit within the combined Insights and Sales Operations department and will support various functions in the business with business insight and clear data. The Insight function aims to drive profitability by supporting marketing on the delivery of key agency volumes and uses data to identify opportunities for the business and where relevant, for existing and prospective customers. The Sales Operations function works collaboratively with the sales department to help maintain account information and pricing across customer accounts. This focus of this role will be on Insights. You will support with the maintenance of a variety of datasets to deliver clear accurate analysis, ensuring high-quality presentation and effective communication to both internal and external stakeholders. Responsibilities will include: Business intelligence & insights Communication and stakeholder engagement Data management and system maintenance Skills you will bring: Experience and/or proven interest in the drinks, hospitality, retail or FMCG sector Logical and analytical thinker with strong numerical and problem-solving skills High attention to detail Ability to communicate insights clearly Ability to work in a team and to work cross-functionally Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37.5 hours per week, Monday to Friday between 9am and 5:30pm. Initially you will work 5 days in the office office, then this will revert to 4 days office and 1 at home. Benefits: 25 days annual leave rising to 26 days after 5 years' service and 27 days after 10 years' service, plus bank holidays Company pension Access to our Employee Assistance Programme Enhanced maternity and paternity pay Contribution to dental costs Generous staff discount on our wine A bottle of wine on your birthday and Berkmann anniversary £500 referral scheme Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now!
Bodycote Overview Bodycote are a leading, global performance metallurgy business, improving properties and extending lives of our customers' products through advanced thermal and surface processing. Bodycote offers materials solutions for virtually every market sector with a focus on aerospace and defence, automotive, energy, industrial, consumer and medical. Why Join Us? We are seeking a motivated and curious Cyber Security Apprentice to join our IT and Security team. This is an exciting opportunity to gain hands on experience while developing the skills needed to build a career in cyber security within a global, technology driven organisation. You will be helping the IT team to ensure the seamless operation of security technologies that protect the organisation from an ever evolving threat landscape. You will be supporting us to safeguard the organisation's data, assets and overall cyber security posture. We are committed to developing talent and providing a supportive environment where you can grow and succeed. Responsibilities Support the monitoring of security systems, alerts, and potential threats Assist in identifying and responding to security incidents Help maintain and improve security controls, policies, and procedures Contribute to vulnerability assessments and risk analysis activities Support user awareness initiatives and promote cyber security best practices Assist with audits, compliance activities, and documentation Work collaboratively with IT teams to ensure secure system operations What You'll Learn Fundamentals of cyber security, including threat detection and incident response Network and system security principles Risk management and compliance frameworks Use of industry standard security tools and technologies Real world experience in protecting business critical systems and data You Will Need The Following Skills A strong interest in cyber security and technology Good problem solving and analytical skills Willingness to learn and develop new technical skills Strong communication and teamwork abilitiesBasic understanding of IT systems (desirable but not essential) You must be able to attend the office in Macclesfield; therefore if you are a driver with access to a vehicle it would be an advantage due to the office location Entry Requirements An A Level in ICT Or an International Baccalaureate at Level 3 ICT Or an A Level 3 apprenticeship in a similar subject Or a BTEC Extended Diploma in IT (180 credits) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working Hours Monday to Friday, 9am - 5pm Benefits Whether you're working in one of our state of the art facilities, supporting clients on the ground, or contributing behind the scenes, you'll be part of a global community that values skill, reliability, and continuous improvement. We're in this together! At Bodycote, we recognise that our people want to grow, and take on new challenge, and we're committed to supporting that journey. While we continue to build structured pathways for career progression, it's a clear focus for us. We are creating more opportunities for internal mobility, whether that's moving between functions, stepping into new roles within our sites, or exploring options across our wider global business. If you're curious, ambitious, and ready to grow, we want Bodycote to be a place where you can build a long term, evolving career.
16/07/2026
Full time
Bodycote Overview Bodycote are a leading, global performance metallurgy business, improving properties and extending lives of our customers' products through advanced thermal and surface processing. Bodycote offers materials solutions for virtually every market sector with a focus on aerospace and defence, automotive, energy, industrial, consumer and medical. Why Join Us? We are seeking a motivated and curious Cyber Security Apprentice to join our IT and Security team. This is an exciting opportunity to gain hands on experience while developing the skills needed to build a career in cyber security within a global, technology driven organisation. You will be helping the IT team to ensure the seamless operation of security technologies that protect the organisation from an ever evolving threat landscape. You will be supporting us to safeguard the organisation's data, assets and overall cyber security posture. We are committed to developing talent and providing a supportive environment where you can grow and succeed. Responsibilities Support the monitoring of security systems, alerts, and potential threats Assist in identifying and responding to security incidents Help maintain and improve security controls, policies, and procedures Contribute to vulnerability assessments and risk analysis activities Support user awareness initiatives and promote cyber security best practices Assist with audits, compliance activities, and documentation Work collaboratively with IT teams to ensure secure system operations What You'll Learn Fundamentals of cyber security, including threat detection and incident response Network and system security principles Risk management and compliance frameworks Use of industry standard security tools and technologies Real world experience in protecting business critical systems and data You Will Need The Following Skills A strong interest in cyber security and technology Good problem solving and analytical skills Willingness to learn and develop new technical skills Strong communication and teamwork abilitiesBasic understanding of IT systems (desirable but not essential) You must be able to attend the office in Macclesfield; therefore if you are a driver with access to a vehicle it would be an advantage due to the office location Entry Requirements An A Level in ICT Or an International Baccalaureate at Level 3 ICT Or an A Level 3 apprenticeship in a similar subject Or a BTEC Extended Diploma in IT (180 credits) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working Hours Monday to Friday, 9am - 5pm Benefits Whether you're working in one of our state of the art facilities, supporting clients on the ground, or contributing behind the scenes, you'll be part of a global community that values skill, reliability, and continuous improvement. We're in this together! At Bodycote, we recognise that our people want to grow, and take on new challenge, and we're committed to supporting that journey. While we continue to build structured pathways for career progression, it's a clear focus for us. We are creating more opportunities for internal mobility, whether that's moving between functions, stepping into new roles within our sites, or exploring options across our wider global business. If you're curious, ambitious, and ready to grow, we want Bodycote to be a place where you can build a long term, evolving career.
Bodycote is seeking a motivated Cyber Security Apprentice to join our IT and Security team. This apprenticeship offers hands-on experience while developing the skills needed to build a career in cyber security within a global, technology-driven organisation. You will be helping the IT team to ensure the seamless operation of security technologies that protect the organisation from threats and safeguard data, assets and the overall cyber security posture. Monday to Friday, office in Macclesfield.
16/07/2026
Full time
Bodycote is seeking a motivated Cyber Security Apprentice to join our IT and Security team. This apprenticeship offers hands-on experience while developing the skills needed to build a career in cyber security within a global, technology-driven organisation. You will be helping the IT team to ensure the seamless operation of security technologies that protect the organisation from threats and safeguard data, assets and the overall cyber security posture. Monday to Friday, office in Macclesfield.
QA Limited in London offers a structured apprenticeship within the Insights & Sales Operations team, focusing on data analysis and business insights. You will support marketing opportunities, maintain datasets, and present clear analyses to internal and external stakeholders. The role emphasizes BI, data management, and cross-functional collaboration, with 37.5 hours per week and a mix of office and home working. Applicants should meet GCSE requirements and join a supported learning program.
16/07/2026
Full time
QA Limited in London offers a structured apprenticeship within the Insights & Sales Operations team, focusing on data analysis and business insights. You will support marketing opportunities, maintain datasets, and present clear analyses to internal and external stakeholders. The role emphasizes BI, data management, and cross-functional collaboration, with 37.5 hours per week and a mix of office and home working. Applicants should meet GCSE requirements and join a supported learning program.
