Simpro Software New Zealand Ltd

Join us as an IT Support Administrator, where you'll play a key role in keeping our people connected, productive and supported. This is a hands on, varied role where no two days are the same - from supporting employees with day to day IT needs to contributing to global infrastructure projects and rolling out new technology. Location Leeds (LS15), on site. What You'll Do Providing first class IT support to both office based and remote employees. Setting up and maintaining employee workstations, ensuring everything is ready from day one. Managing the full lifecycle of IT equipment - from sourcing and configuring hardware to deployment and ongoing maintenance. Supporting and maintaining network infrastructure, including internet, intranet and VoIP systems. Troubleshooting hardware and software issues, ensuring quick and effective resolutions. Preparing IT starter packs and onboarding new employees across systems and tools. Managing user access, permissions and system administration across platforms. Maintaining accurate hardware inventory and asset tracking. Supporting IoT and GPS hardware configuration, deployment and client support. Assisting with Salesforce administration tasks and system data management. Conducting system audits and stock checks to ensure compliance and accuracy. Documenting processes and continuously improving IT practices and workflows. Occasional support with office setup tasks, ensuring workspaces are fully equipped and ready for use. What You'll Bring Friendly, approachable and passionate about delivering excellent internal customer service. Positive, can do attitude. Natural problem solver. Ability to be discreet, professional and maintain confidentiality. Experience providing IT, hardware and software support in a fast paced environment. Initiative and resourcefulness. Resilient, able to work independently. Excellent time management skills, prioritising and meeting tight deadlines. Strong knowledge of hardware and software installation, troubleshooting and maintenance. Excellent communication and interpersonal skills, building positive relationships across all departments. Benefits Generous annual leave entitlement plus a personal leave entitlement. Private Health Insurance. Employee Assistance Programme (24/7 confidential support on relationships, bereavement, finances). Life Insurance. Company pension scheme, with an uncapped 5% employer contribution. Generous parental leave programme. Paid volunteer leave days. Public Holiday Exchange Scheme. Talent Referral Programme - reward for referring a friend. Cycle scheme - salary sacrifice to treat yourself to a bike and equipment. Home & Tech scheme - salary sacrifice to treat yourself to new tech. Discounts and cash back scheme. Casual dress and relaxed office environment. Opportunities for career progression and development. Diverse training and internal networking opportunities across all product lines. Service recognition awards. Equal Opportunities Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best of class onboarding program and supportive team environments. We welcome everyone, irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or other non performance factors.

Simpro Software New Zealand Ltd is seeking an IT Support Administrator in Leeds. The role involves providing comprehensive IT support to both office and remote employees, managing IT equipment lifecycle, and troubleshooting hardware and software issues. Candidates should possess excellent communication skills and a strong knowledge in IT support, with a friendly and proactive attitude. The position offers generous leave entitlements, private health insurance, and opportunities for career progression.

Lead Mobile Engineer - Leeds (LS15) or Reading (RG1) We are looking for an experienced Lead Mobile Engineer to join our team working on a complex field service mobile application used by engineers across the UK. You will lead the technical direction of our Android platform, guiding a team of developers working on a mature, production codebase with a large user base. The role is on site in either Leeds (LS15) or Reading (RG1). Responsibilities You will drive the technical strategy for the Android platform, mentor the engineering team, design and implement AI assisted development workflows, guide fast paced delivery initiatives, evaluate emerging technologies, and maintain high code quality and security standards. Qualifications Proven ability to lead technical projects and guide engineering teams, including mentoring engineers. Clear communicator who can work well with team members of all disciplines and directly with the business. Experience developing and refining AI assisted development workflows, with the ability to improve how the team uses the latest tools and practices. Comfortable evolving team ways of working in dynamic, fast paced delivery environments. Deep expertise in Kotlin and the modern Android stack (Compose, coroutines, MVVM). Experience with legacy codebases, including XML Views, Fragments, and Java interop. Strong understanding of offline first architecture and API integration. Familiarity with the broader Android ecosystem (Hilt, WorkManager, Realm, Firebase, Location Services). Familiarity with cloud based hosting. Proven ability to lead technical projects and guide engineering teams. Desirable Experience Track record of evaluating emerging technologies (including AI tooling) and introducing them effectively. Understanding of Play Store publishing, policies, and release management. Experience with cross platform approaches (KMP, shared architecture patterns). Awareness of mobile security best practices, including dependency vulnerability scanning. Experience in SaaS, field service, or logistics domains. Leadership and Team Culture You are a leader who strives for psychological safety in your team, celebrating the success of those around you and promoting individual and team development outside of pure delivery. You balance working in legacy codebases while modernising and delivering new features, staying current with the Android ecosystem, and applying new tools and patterns as appropriate. You make decisions with incomplete information and course correct when needed. Benefits A generous annual leave entitlement plus a personal leave entitlement Private Health Insurance Employee Assistance Programme (24/7 confidential support) Life Insurance Company pension scheme, with an uncapped 5% employer contribution Generous Parental Leave Program Paid Volunteer Leave Days Public Holiday Exchange Scheme Talent Referral Programme - get rewarded for referring a friend to join our team! Cyclescheme, a salary sacrifice to treat yourself to a bike & equipment Home & Tech Scheme, a salary sacrifice to treat yourself to some new tech Discounts and cash back scheme Casual dress and relaxed office environment Opportunities for career progression and development Diverse training & internal networking opportunities across all of our product lines Service recognition awards Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best of class onboarding program and supportive team environments. We welcome everyone to apply and do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion, belief, sex or sexual orientation, or any other non performance factor. This role is only open for direct applications; no agencies will be accepted.

Simpro Software New Zealand Ltd is seeking a Lead Mobile Engineer to work in Leeds or Reading. The role involves leading the technical direction of our Android platform for a mobile application used in field service across the UK. The ideal candidate will mentor a team while ensuring high standards of code quality and implementing AI-assisted workflows. Benefits include private health insurance and a generous holiday entitlement.

Job Context: The Specialist drives product adoption and expansion within the existing Simpro Group customer base by combining technical product expertise, customer engagement, and cross functional collaboration. Location: Reading (RG1), on site. What You'll Do Help drive the successful adoption and expansion of Simpro Group products within our customer base, working across teams to provide technical knowledge, product demonstrations, and direct outbound engagement to accelerate cross sell revenue. Serve as a product expert, bridging the gap between Simpro Group product offerings and the specific needs of our clients to adopt and scale additional solutions. Work directly with leadership and cross functional teams to drive customer adoption through direct outbound activity into non managed accounts and deal support for Account Managers pursuing expansion opportunities. Conduct consistent outbound engagement into non managed customer accounts to generate cross sell pipeline opportunities and drive adoption of additional Simpro Group products. Carry and achieve a defined expansion revenue or pipeline quota through cross sell and product adoption within the existing customer base. Demonstrate and present Simpro Group products to customers, translating technical features into business benefits aligned with customer needs. Support Account Managers by handling product demonstrations and technical conversations once an expansion opportunity has been created. Understand and articulate how Simpro Group products integrate with each other and with the customer's existing platform to deliver additional value. Address technical questions and concerns raised by customers as they evaluate adding new Simpro Group products or features. Gain and maintain deep product knowledge across Simpro Group's portfolio, including new products and acquisitions as they are released. Gather feedback from customers and share insights with the product development team to influence product enhancements and roadmap priorities. Stay current with industry trends and competitive offerings to effectively position Simpro Group products in customer conversations. What You'll Bring Proven experience in a technical sales support or sales engineering role within the SaaS industry. Experience in Field Service Management, Payments, or adjacent vertical software markets required. Strong understanding of SaaS products, cloud computing, and enterprise software solutions. Demonstrated ability to conduct high volume outbound activity and manage a structured daily dial cadence. Excellent communication skills with the ability to understand and articulate complex technical concepts to non technical audiences - internally and externally. Demonstrated ability to engage and maintain strong customer relationships, leveraged to drive action and solve customer problems. Agile mindset, capable of delivering value incrementally and fostering a culture of continuous improvement. Proven ability to work cross functionally and drive alignment across diverse stakeholders. What We Can Offer You A generous annual leave entitlement plus a personal leave entitlement Private Health Insurance Employee Assistance Programme (24/7 confidential support on relationships, bereavement, finances) Life Insurance Company pension scheme, with an uncapped 5% employer contribution Generous Parental Leave Program Paid Volunteer Leave Days Public Holiday Exchange Scheme Talent Referral Programme - get rewarded for referring a friend to join our team! Cycle scheme, a salary sacrifice to treat yourself to a bike & equipment Home & Tech Scheme, a salary sacrifice to treat yourself to some new tech / discounts and cash back scheme Casual dress and relaxed office environment Opportunities for career progression and development Diverse training & internal networking opportunities across all of our product lines Service recognition awards Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best of class onboarding program and supportive team environments. This means that we want everyone to feel welcome and offer equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non performance factor.