Hays

Systems Administrator February Start Coalville Based Temporary Role Job Title: Data Systems Administrator (Project Support) Location: Coalville - Office based Pay Rate: £15.00 per hourHours: Monday - Friday, 9:00 AM - 5:00 PMStart Date: 23rd FebruaryDuration: Initial 4-week contract (with potential for extension) The RoleWe are looking for detail-oriented Administrators to join our client's team for a critical project phase. You will play a key role in ensuring technical and commercial systems are populated with accurate information to support housing development projects. Key Responsibilities System Setup: Support Technical Data Administrators in inputting house type and housing development information into company systems.Data Transcription: Accurately move mandatory data from Excel spreadsheets into our official systems of record.Quality Control: Perform peer reviews on data entered by colleagues to ensure 100% accuracy.Reporting: Keep records of your work and provide regular updates on project progress.Team Support: Assist Group Surveying Managers and the wider team with administrative tasks as needed.What We Are Looking ForAttention to Detail: This is essential. You must have a keen eye for spotting errors and maintaining high standards.Basic IT Skills: Comfortable using Microsoft Excel and navigating digital systems.Reliability: Ability to commit to the full 4-week project duration.Team Player: Happy to work collaboratively and support the Group's values and procedures.Why Join Us?Competitive hourly rate of £15.00.Stable daytime hours (no weekends).Opportunity to gain experience within a major project team.Potential for the role to be extended for the final project phase. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Leading financial services organisation to appoint an experienced Tax Business Analyst Your new company Hays have partnered with a leading financial services organisation to appoint an experienced Business Analyst to a complex financial transformation, with initial focus on FATCA/CRS and VAT regulatory change. If you're a Senior Tax Business Analyst, with demonstrated experience in tax transformations and a strong background in FATCA and VAT, then we want to hear from you. Length: Initial 6 months, likely extension Location: London Hybrid: Yes (3 days per week in-office) Rate: TBC (likely between £600 - £700/day inside via Umbrella) Your new role and what you'll need to succeed You will be an experienced Business Analyst, with a proven background in complex financial change transformations (preferably in tax) within large, multi-entity banks or consultancies. You will bring in-depth knowledge of FATCA/CRS and VAT, alongside the following core skills: Business Analysis & Project Delivery: Proven experience as a Tax Business Analyst within banking or consultancy; full project lifecycle expertise including scope, BRDs/FRDs, functional specs, UAT plans. Project Management skills desirable.Tax & Financial Knowledge: Strong understanding of FATCA/CRS regimes, UK VAT compliance, accounting principles (multi-GAAP), and global ledger flows. Familiarity with financial products and their tax implications.Data & Platform Expertise: Skilled in data analysis, BI tools (Power BI), modern platforms (Snowflake, APIs), and Finance systems (Oracle GL/Subledger, Murex, LoanIQ). Ability to map complex processes and enhance data quality.Technical Proficiency: Advanced Microsoft Excel, PowerPoint, and Word skills for analysis and reporting.Stakeholder Engagement: Excellent communication and relationship-building skills; ability to simplify complex tax/finance concepts and collaborate across senior stakeholders and technical teams.Transformation Mindset: Track record in tax process automation and regulatory reporting programs; proactive risk-and-control approach to standardisation and operational risk reduction. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Senior IT Auditor Financial Services Retail Bank Hybrid - London Your new company UK-based merchant bank headquartered in London. It offers specialist lending, savings, and wealth management through its Commercial, Retail, and Property divisions. Listed on the London Stock Exchange, the group reported c.£950 million in revenue and a £10 billion loan book in FY 2025, supported by strong capital ratios. Your new role As part of the Internal Audit team, you will provide independent and objective assurance, along with advisory support, to the Audit Committee, Board, and senior management on the effectiveness of the Group's governance, risk management, and internal control frameworks. You will be responsible for producing high-quality analysis to support the annual risk assessment and audit plan, tracking outstanding management actions through to closure, and ensuring timely escalation where necessary. The role involves proactive collaboration across the Internal Audit function to achieve departmental goals, delivering risk-based audits and reviews in line with methodology, and performing business monitoring to identify changes requiring audit response. You will build strong relationships with business management, promote collaboration and knowledge sharing between Audit, Risk, Compliance, and the wider business to embed a robust risk and control culture, and ensure full adherence to governance, compliance, and regulatory reporting requirements. What you'll need to succeed Financial Services IT audit experience or external audit experience Strong knowledge of technology, operational risk, data, and cyber risks, including best practice standards and regulations Proven experience in leading or supporting continuous monitoring and stakeholder management Exposure to data analytics is desirable. What you'll get in return £70/75k base salary + strong bonus + benefits Hybrid - 3 days in office per week. (London based) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

We need a Financial Data Analyst to lead the way and shape smarter processes. Looking for a role where your technical skills make a real impact? My client is modernising its financial reporting across a diverse portfolio; from renewable energy to hospitality, and we need a Financial Data Analyst to lead the way and shape smarter processes. Your new company This privately owned group has enjoyed a rich history, with significant growth and change in their recent history, now with over 40 legal entities across a variety of sectors including property, hospitality, agriculture and renewable energy. This is an excellent opportunity for a Financial Data Analyst to join the business, located in Christchurch, and contribute to the success and growth of this excellent business. Your new role You'll play a key role in automating and improving financial and KPI reporting across the Group, freeing up time for the finance team to focus on analysis and strategy rather than manual data handling. Key responsibilities: Automate and modernise reporting processes and lay the foundation for future innovation and scalability.Consolidate and validate data from multiple entities, strengthening confidence in financial outputs.Build scalable Excel, Power Query and Power Pivot reporting tools, which will give leadership clear insights across a complex, multi-entity environment.Support the property system upgrade and maintain data integrityCollaborate on budgeting, management reporting and process improvements What you'll need to succeed Advanced Excel and Power BI skills (Power Query, Power Pivot, Power Automate)Experience with multi-entity financial data and accounting principlesWorkflow automation skills (Power Automate or similar)Attention to detail and data accuracyHands-on problem-solving approach What you'll get in return In return, you will be working in a lovely rural setting, with a good benefits package including: 4 days in office, with the ability to work 1 day from home (Tues, Wed or Thurs) 6% pension contribution 22 days holiday + Christmas closedown + 8 bank holidays Flexible start time from 8am-9am to suit Employee assistance programme Ample free parking on site What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Oakes #

Part Qualified Business Partner / Anaylst Job Title: Reporting Analyst Location: Hungerford Hybrid - 3 days on site in Hungerford - Parking available Salary: Up to £50k Contract Type: Permanent We are seeking a detail-oriented Reporting Analyst to join a newly formed team dedicated to delivering high-quality reporting across multiple business units. This is an exciting opportunity to play a key role in shaping and maintaining reporting standards that drive business decisions. Key Responsibilities: Produce and maintain the weekly Orderbook report, ensuring accuracy and deliverability. Support month-end reporting for corporate and departmental stakeholders. Manage and update reporting templates to maintain consistency and standardisation. Assist in the creation of monthly KPI dashboards for various business regions. Provide base data and reports for rolling forecasts, annual budgets, and periodic reforecasts. Play a key role in collating and supporting the annual budget process. Conduct a monthly review and analysis of centralised Group costs P&L. What We're Looking For: ACCA/CIMA (PQ, finalist/ newly qualified) or QBE Strong analytical and problem-solving skills. Experience of business partnering essential Proficiency in Excel and reporting tools (experience with BI tools is a plus). Why Join Us? Be part of a dynamic, newly established team with opportunities to shape processes. Work in a collaborative environment that values innovation and continuous improvement. If you are interested please apply via this link or send your CV to #

Group Reporting Analyst - Hungerford (Hybrid) Group Reporting Analyst - Hybrid RoleLocation: Hungerford (3 days in office, 2 days remote)Salary: £60,000 per annumContract: Full-Time, PermanentAre you a detail-oriented finance professional with strong analytical skills? We have an exciting opportunity for a Group Reporting Analyst to join a dynamic, fast-paced organisation during a period of growth and transformation.About the RoleYou'll be part of a newly formed Group Reporting & Analysis team, supporting multiple regions and departments. This role focusses on producing accurate and consistent financial reports, maintaining key data sets, and providing insights to support strategic decision-making.Key Responsibilities Produce and maintain standard reports across multiple business units. Manage and update the weekly orderbook report. Support month-end reporting and KPI dashboard preparation. Assist with rolling forecasts, annual budgets, and reforecasts. Review and analyse centralised Group costs P&L. Deliver ad hoc analysis and support the annual budget process. What We're Looking For Minimum 2 years' experience in a fast-paced environment. Advanced Excel and strong IT skills. Excellent communication skills and ability to work with stakeholders at all levels. Highly organised and detail-oriented. Desirable: AAT/ACCA/CIMA (PQ/finalist/newly qualified) Experience with BI tools (Phocas, Tableau, Power BI). Background in business partnering and analytical review. Why Apply? Competitive salary of £60,000. Hybrid working model (3 days in office, 2 days remote). Opportunity to contribute to a growing, innovative organisation. #

PERMANENT PAYROLL SYSTEMS ADMINISTRATOR JOB - ON SITE - GRIMSBY 28K Payroll - Systems Administrator We are recruiting for a very busy, family-run business in Grimsby. A detail-oriented and proactive Systems/Payroll Administrator is required to support payroll operations and maintain both the payroll (iTrent) and time & attendance (Quinyx) systems. This role is ideal for someone with strong systems experience within a payroll environment. Key Responsibilities: Ensure accuracy of data in the Time & Attendance system (Quinyx). Support site users with system queries, training, and setup. Validate and prepare data for upload into the payroll system (iTrent). Maintain and update payroll system data in collaboration with HR. Assist with weekly/monthly payroll processing and provide holiday cover. What You'll Bring: Experience with iTrent or similar payroll systems. High attention to detail and strong numerical skills. Ability to manage deadlines and prioritise tasks. Excellent communication and problem-solving skills. Confidentiality and professionalism in handling sensitive data. Previous payroll administration experience. Strong systems knowledge and Excel proficiency. Experience in high-volume payroll environments. This will be 100% in the office. What you'll get in return 25 days holidays plus stats Study support What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

A great opportunity for a Data Analyst/Scientist to join a well-known global media business in London Your new company You'll be joining a global enterprise that operates across publishing, entertainment, experiential marketing, and strategic brand collaborations. Its commercial model includes intellectual property licencing, creative consultancy, and bespoke campaigns designed to captivate audiences and elevate brand presence. Your new role This permanent role focusses on translating data into actionable business strategies, working closely with both technical and commercial teams. You will collate and analyse data and make recommendations across the business to enable strong business impact. You will be a key player in the global business planning process. Your responsibilities will include (but not be limited to): Champion smarter decisions by building seamless data systems that turn numbers into clear business stories. Decode trends across products, pricing, and markets to fuel strategic conversations. Keep the pulse of the business alive with evolving dashboards and insights that matter. Collaborate across teams to reshape how data flows and informs action. Explore predictive models and machine learning to unlock what's next. Deliver sharp insights that help teams make smarter, customer-first decisions. Harness a powerful tech stack - from Salesforce Media Cloud to NetSuite and beyond - to decode data and drive clarity. Elevate reporting with stakeholders, turning complexity into crisp, actionable views. Spot gaps, surface opportunities, and help business units stay ahead of the curve. Dive into forecasting, financial modelling, and storytelling through data. Collaborate globally, connecting dots across departments to fuel long-term strategy. Lead the shift to a new BI system (Domo), transforming how insights are shared and understood. Build intuitive dashboards and empower teams with training that makes data accessible. Keep reporting fresh, relevant, and ready for what's next. What you'll need to succeed Commercial experience with the ability to translate technical solutions into commercial actions Understanding of data structures and relational data, with a core understanding of how data is stored and structured, and how this can be analysed and manipulated Experience of creating reporting structures from scratch in a BI tool, i.e. PowerBi, Tableau, Domo etc. Experience working in a cross-functional capacity, partnering with key business stakeholders (commercial business partners and business leaders), translating data in a way they can understand, with actionable insights. Providing ongoing support for their requirements. Experience working in the Retail/Ecommerce sector is advantageous (not essential) You'll be a curious self-starter who is excited at the prospect of undertaking a 'greenfield' job opportunity Excellent communication skills and the ability to communicate your role to analytical business partners Ability to make practical connections from data to business results Financial/data modelling experience Confident working with data using SQL - building queries that unlock insights. Skilled in using Python to explore, shape, and make sense of complex datasets. You will bring financial expertise shaped by global experience in fast-paced sectors like tech, retail, digital, or FMCG. A financial analysis background combined with a finance-related degree or part qualification (i.e. actively studying ACCA/CIMA). What you'll get in return Flexible working options are available with a hybrid working pattern of 1 day in the office and 4 from home each week following successful completion of training and/or probationary period.25 days annual leave with the option to roll over unused days, plus bank holidays. Additionally, the company shuts down on Christmas Eve and New Year's Eve.BUPA healthcarePension (employee 3%, employer 5%)Life assurance scheme 4x salaryTravel insuranceEye tests / contribution to cost of glasses required for computer useSubsidised gym membershipLearning & development opportunities (please note that this does not include study support)Two volunteering days per yearEmployee assistance programmeCompany/team socials and events What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Financial Data Analyst - £60,000-£65,000 - Milton Keynes Your new company A leading global manufacturer is seeking a highly skilled and technically proficient Finance Data and FP&A Analyst. With a strong focus on innovation, data integrity, and operational excellence, this business is undergoing a transformation to streamline financial processes and empower strategic decision-making. Your new role You will play a pivotal role in automating and enhancing financial reporting and planning processes. You'll be responsible for identifying manual workflows and designing automated solutions using tools such as Power BI, SQL, and Excel VBA. Your work will reduce cycle times, improve data accuracy, and support agile financial management. You'll consolidate data from ERP systems, spreadsheets, and operational databases into structured datasets, enabling more accurate forecasting, budgeting, and performance analysis. A key part of the role involves developing dynamic dashboards and reports that provide clear visibility into financial and operational metrics for senior stakeholders. You'll collaborate closely with FP&A and Operational teams to translate business needs into analytical solutions. Your insights will support cost optimisation, revenue enhancement, and strategic improvements across the organisation. What you'll need to succeed You'll be a data-driven finance professional with proven experience in business intelligence and financial analysis. You'll have strong technical skills in Power BI, SQL, Excel (including VBA), and ideally Python or R. Experience with SAP, SAC, and ETL processes is highly desirable. A recognised accountancy qualification (CIMA, ACCA, or ACA) is preferred. You'll be confident in presenting data to senior stakeholders, identifying trends, and influencing business decisions. Strong communication skills and a collaborative mindset are essential. What you'll get in return You'll receive a competitive salary of £60,000-£65,000, alongside the opportunity to work in a high-performing team within a globally recognised brand. The role offers exposure to cutting-edge financial systems and the chance to influence business outcomes through data-driven insights. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

PERMANENT HR SYSTEMS ADMINISTRATOR 35K ALL OFFICE BASED - GRIMSBY HR Systems Administrator 35k - Grimsby (Office) based Are you passionate about HR technology and data-driven solutions? Do you enjoy working with systems, improving processes, and ensuring data accuracy? If so, this is the perfect opportunity for you! We are looking for an HR Systems Administrator to join our team and take ownership of our HRIS platform (iTrent). This role is systems-focused, giving you the chance to make a real impact by optimising HR processes, improving data integrity, and delivering valuable insights through reporting and analytics. What You'll Be Doing Manage and optimise HR systems - Maintain and configure iTrent, ensuring accuracy and efficiency. Data integrity & compliance - Regular audits, GDPR compliance, and troubleshooting system issues. Reporting & analytics - Produce detailed reports and dashboards for workforce metrics and KPIs. Process improvement - Identify opportunities for automation and streamline workflows. System support - Act as the go-to person for HRIS queries, liaising with IT and vendors for upgrades and fixes. Payroll & recruitment support - Validate payroll data and assist with recruitment processes through system functionality. What We're Looking For Experience with HR systems (iTrent preferred but not essential by any means). Strong IT skills and Excel knowledge. Excellent attention to detail and data accuracy. Ability to troubleshoot technical issues and manage system configurations. Why Join Us? Competitive salary of £35,000. Opportunity to specialise in HR technology and systems. Be part of a forward-thinking team that values innovation and efficiency. CIPD training is provided should you wish to go more down the Human Resources route. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Business Development Executive Ipswich £35,000 + (DOE) & Bonus Your new company An impressive and continuously growing organisation based in Ipswich. Your new role This is a newly created Business Development Executive due to continuous business growth. You will be joining a dynamic and experienced sales team and your duties will be varied and include: Identify, target, and secure new business opportunities in commercial projects within a defined sector, e.g. office buildings, retail complexes, student accommodation etc. Develop and maintain a pipeline of prospects through cold calling, bid portals, trade shows, and industry associations.Build relationships with consultants, contractors, architects, and developers to position the company early in the project lifecycle.Monitor competitive offerings and identify differentiation opportunities.Provide feedback to management on market gaps, pricing trends, and customer demands.Engage with key decision-makers in commercial projects, including project managers, consultants, and facilities directors.Uncover client requirements related to system design, energy efficiency, lifecycle costs, and compliance.Lead the development of proposals and bids that deliver tailored solutions.Consistently deliver on sales KPIs and revenue targets.Manage the early stages of the sales cycle.Maintain accurate pipeline visibility and reporting using CRM tools.Maintain momentum across multiple bids and negotiations simultaneously. What you'll need to succeed To succeed in this job, you will need: Minimum 3-5 years' experience in business development or sales Proven track record of hunting new business opportunities and consistently exceeding sales targets.Ability to build a strong network of relationships with consultants, contractors, and developers.Strong prospecting, lead generation, and pipeline management skills, with experience using CRM tools.Excellent negotiation and closing skills.Resilient, adaptable, and comfortable operating in long and complex sales cycles.Self-motivated with a strong sense of accountability and ownership.Highly persuasive communicator with the ability to build credibility quickly with senior stakeholders.Competitive, energetic, and thrives in a target-driven, high-performance culture. What you'll get in return In return, you will be working with a dynamic and driven sales team. Monday to Friday 8.30-5.00 100% office-based, offering on-site parking Holiday - 25 days + stat Competitive salary based on experience + bonus What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Knowledge Systems Support Officer ️ Knowledge Systems Support Officer Location: London (Hybrid Working) Start Date:ASAP Contract Length: 9-12 months Grade: Executive Officer (EO) Working Hours: Full-time Rate: £17 - £19 phr About the Role We're looking for a proactive and tech-savvy Knowledge Systems Support Officer to join a dynamic public sector team. This is a fantastic opportunity to support the smooth running of knowledge systems used by legal professionals, while developing your skills in IT, stakeholder engagement, and project support. Key Responsibilities Support the day-to-day management of knowledge systems and tools Maintain system mailboxes, planners, and trackers Arrange meetings, draft agendas, and take notes Manage user access and permissions across systems Create, update, and improve content on internal platforms Assist with onboarding new teams and setting up secure pages Help deliver training and user support for knowledge systems Share updates and guidance with colleagues across teams Use reporting tools to support data and performance tracking Contribute to wider team projects and continuous improvement What We're Looking For Confident about using a range of IT systems and quick to learn new tools Strong interest in knowledge systems, IT, or knowledge management Proficient in Microsoft 365 (Teams, SharePoint, Planner, Word, Excel, PowerPoint, Outlook, OneNote) Excellent communication skills-both written and verbal Highly organised with strong time management and prioritisation skills Able to work independently and collaboratively in a fast-paced environment Skilled at managing stakeholder expectations and building relationships Why Join? Be part of a supportive and forward-thinking team Gain valuable experience in knowledge and IT systems Work in a flexible, hybrid environment Contribute to meaningful public sector work Ready to make an impact? Apply now and join a team where your skills in knowledge systems and stakeholder engagement will truly shine. #

IT Technical Support Technical Operative 1 Rate£13.33/Hr basic via PAYE£14.31/Hr Premium via PAYE£17.30/Hr through UMB LocationHatfield Avenue - Hatfield Hertfordshire AL10 9TW (Hertfordshire) Contract 7 Weeks contract 14th Sep to 31st Dec Mon - Fri 09:00 - 17:30 Job Description: An IT Grade technician is required on shifts between the hours 07:00 - 19:00, (7.5hrs shift) flexibility on hours may be requested.Based in the Operations Centre with client in Hatfield Workshop environment. We are seeking a competent IT engineer who is self-sufficient, technically minded, has a strong attention to detail and is happy to perform repetitive tasks to carry out Configuration Software builds and repairs on various customer devices.Work includes software builds, software updates, repairs, preparing kit to be shipped to various customers.Completing tasks on ITSM, SAP and ServiceNow environment, preparing reports, monitoring queues, answering queries, liaising with management/service management teams.The right candidate will have experience in Configuration Software builds problem-solving and fault-finding, laptop and desktop repairs, be familiar with software and hardware components of tablets, desktops and laptops.Logging issues and closing down calls on ITSM. Safety boots are required Next StageConversation with the recruiter to assess suitability. Start DateASAP Interested in applying? Just reply with an up-to-date copy of your CV to get the ball rolling. Or if it is not quite right for you, but you have someone in mind for the role - please let me know. #

Technician 2 (IT Support) About the role As a Technician 2 with expertise in the IT domain, you will collaborate with our client's Technical team. You will be responsible for Technical/IT support. Our client is currently looking for a recruit to join their current team. Below are the job details for your reference: You can also ask our friendly recruitment team any questions you may have about the role, between 08:30 AM till 17:00 PM (Monday to Friday). Shifts : Contract - 16-Jun-25 to 12-Dec-25 Roles and Responsibilities : Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensures appropriate updates and call management to maintain service levels as per contract.Hub Stock management, including asset management of kit in/out (Scan items in/out of locations) as per contractEffective Management of disposals that go through their Hub as per contractTriage and perform hardware repairs in warranty kit and liaise with vendors for parts and returns as per contract.Locker replenishments where appropriate as per contract.Highlight potential issues with service/potential service improvements to their Team LeaderFollow any agreed processes and procedures either from the Authority (site regulations etc) Other stuff we're potentially looking for: Candidates with an active SC clearance / eligible for sc clearance What's in it for you? - Our client loves to reward their people for doing a great job. The hourly rate: Umbrella Rate: £18.87 per hour (via a Hays approved umbrella company). PAYE Basic Rate: £14.54 per hour Next Steps Once you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process.If your application is successful, you'll be involved in a live virtual interview with one of our client's hiring managers to get to know you better.We look forward to speaking to you! #

First Line Support Technician Your new company Hays are working with a business in Telford who are looking for a hands-on and customer-focused IT support professional to provide first-line technical assistance across multiple properties to provide essential technical support. This role is critical during a transitional period and involves hands-on troubleshooting, equipment maintenance, and client-facing support. The successful candidate will work closely with internal teams and event clients to ensure smooth IT operations, particularly during live events. This is a fast-paced, office-based role requiring strong communication skills, technical confidence, and the ability to manage competing priorities while maintaining a high standard of customer service. Your new role Monitor and respond to IT helpdesk tickets, resolving 1st line issues. Support hardware, software, user access, and Wi-Fi troubleshooting. Maintain IT equipment and asset records. Assist with equipment setup and relocation. Liaise with third-party providers and escalate issues as needed. Provide IT support for events, including Wi-Fi setup and client troubleshooting. What you'll need to succeed Strong administrative and IT support skills. Proficient in Microsoft Office 365 (Excel, Outlook, Word). Excellent communication and customer service abilities. Highly organised with strong time management. Driving licence and access to a vehicle (preferred). Minimum GCSE Level 4 in English and Maths; Level 3 IT qualification desirable. Willingness to work occasional evenings/weekends. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Customer Service/Business Development Temporary Role Financial Services Industry Central London Immediate start! Potential for permanency! Growing company! Your new company This financial services company based in Central London is recruiting for a Customer Service/Business Development Executive to join their team on a temporary basis. This company is a rapidly-growing company with proven success and a clear, innovative, strategic plan. This role is 5 days/week (Monday to Friday), 8 hours/day with all 5 days in the office. Your new role Reporting to the Co-Founder, the purpose of this role will be to handle outbound calls to customers and prospective clients, with the duties including: Understanding the needs and preferences of customers. Introducing products/services and generating sales leads. Building and maintaining strong customer relationships. Fielding any queries and questions and assisting with solutions. Collaborating with the team to drive forward strategies. What you'll need to succeed In order to be successful in this role, you will need to have the following skills/requirements: Previous experience in a Customer Service or Business Development role. Prior experience working to KPIs and working in a fast-paced environment. Excellent communication skills, both written and oral, to liaise with internal staff and external customers/clients. Resilient individual with a self-starter attitude and a strong desire to succeed in sales. Proficient with MS Office and relevant/similar software. Ability to manage time and prioritise tasks to meet targets. What you'll get in return This role will provide you with the opportunity to expand and grow your career experience and skills deeper, with a recognisable brand under your belt. You will be paid weekly through an efficient online timesheet process, and you will receive expert advice from a Hays consultant providing support and guidance through the duration of your contract and beyond. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

IT Desktop Support About roleAs an IT Technical Support with expertise in IT Administration, you will collaborate with our client's department. You will be responsible for IT Management.Our client is currently looking for a recruit to join their current team, below are the job details for your reference:You can also ask our friendly recruitment team for any questions you may have about the role, between 09.00am till 17.00pm Monday to Friday. Shifts: Monday to Friday (37.5 hours) Roles and Responsibilities:Our client supports companies on their journey to digital transformation. They deliver digital technology to some of the world's greatest organisations. They deliver full lifecycle maintenance services and on-site technical expertise covering a wide array of technology from workplace to network infrastructure and everything in between. They put productivity, operational efficiency, customer excellence and quality at the heart of everything they do. Their technology-enabled mobilised teams provide high quality, scalable expertise, and support across a wide range of customers in the UK. They are a company where people matter. They are diverse, flexible, and open. We are looking to recruit a Technical Operative 1 in the Configuration dept for our growing team that will provide effective and efficient support to our clients. They will be required to provide basic to intermediate level IT configuration services and will need to be competent at component level whilst being self-sufficient to manage their workload within timely parameters. Typically, a Technical Operative 1 will provide software installations and configuration in an existing IT infrastructure or pre-designed project and will be familiar with current Microsoft desktop Operating Systems. Bespoke System works. In house systems (Training Given) Building (Software) various systems using detailed scripts - training provided on Scripts and much be followed as a breach can result in escalation. Effective upline Reporting - This is where the candidate needs to have strong and effective communication skills, has the ability to communicate with varying levels of stakeholders. Data input. - 25-50% of this role is data input, all on spreadsheets, so input is manual, attention to detail is key here consolidating consignments for distribution. Each workers have their own assignments, but they need to be aware of how their assignment contributes to the entire order and work effectively. Again, communication is key here because if they are running either behind or ahead of schedule, the worker needs to communicate this with Supervisors/TLs to decide on appropriate actions Pallet Movement / Work Planning Ability to work to driven targets and SLA and time management skills. Boxing and Unboxing IT equipment You are the candidate:Good written and verbal communication skills. IT background Data input experience is essential Flexibility to react to demand on short notice. Proactive whilst being a team player Ability to work to driven targets and SLA and time management skills. Knowledge of IT componentry. Accuracy and attention to detail. Your new company:You will be joining a company at the forefront of the IT industry with their Head Office in Hatfield as a Technical Operative 1. You will receive excellent perks such as free parking and a subsidised canteen. As a global company with local expertise, you will be part of a fast-paced and flexible environment where no two days are the same. In this mentored role, you will receive high-class training from a global IT service provider, allowing you to develop and grow your career. This is a big opportunity, with a family-friendly work environment, with you at the centre What's in it for you? - Rate£19.91/Hr through UMB£15.34/Hr through basic PAYE£17.42/Hr through Premium PAYE Contract 3-month rolling contract Timings: 8am-4pm Monday to Friday LocationHatfield Business Park Hatfield Avenue - Hatfield AL10 9TW Next StepsOnce you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process. If your application is successful, you'll be involved in a live virtual interview with one of our client's hiring managers to get to know you better.We look forward to speaking to you! #

First Line Support Technician Your new company Hays are working with a business in Telford who are looking for a hands-on and customer-focused IT support professional to provide first-line technical assistance across multiple properties to provide essential technical support. This role is critical during a transitional period and involves hands-on troubleshooting, equipment maintenance, and client-facing support. The successful candidate will work closely with internal teams and event clients to ensure smooth IT operations, particularly during live events. This is a fast-paced, office-based role requiring strong communication skills, technical confidence, and the ability to manage competing priorities while maintaining a high standard of customer service. Your new role Monitor and respond to IT helpdesk tickets, resolving 1st line issues. Support hardware, software, user access, and Wi-Fi troubleshooting. Maintain IT equipment and asset records. Assist with equipment setup and relocation. Liaise with third-party providers and escalate issues as needed. Provide IT support for events, including Wi-Fi setup and client troubleshooting. What you'll need to succeed Strong administrative and IT support skills. Proficient in Microsoft Office 365 (Excel, Outlook, Word). Excellent communication and customer service abilities. Highly organised with strong time management. Driving licence and access to a vehicle (preferred). Minimum GCSE Level 4 in English and Maths; Level 3 IT qualification desirable. Willingness to work occasional evenings/weekends. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

IT Desktop Support About roleAs an IT Technical Support with expertise in IT Administration, you will collaborate with our client's department. You will be responsible for IT Management.Our client is currently looking for a recruit to join their current team, below are the job details for your reference:You can also ask our friendly recruitment team for any questions you may have about the role, between 09.00am till 17.00pm Monday to Friday. Shifts: Monday to Friday (37.5 hours) Roles and Responsibilities:Our client supports companies on their journey to digital transformation. They deliver digital technology to some of the world's greatest organisations. They deliver full lifecycle maintenance services and on-site technical expertise covering a wide array of technology from workplace to network infrastructure and everything in between. They put productivity, operational efficiency, customer excellence and quality at the heart of everything they do. Their technology-enabled mobilised teams provide high quality, scalable expertise, and support across a wide range of customers in the UK. They are a company where people matter. They are diverse, flexible, and open. We are looking to recruit a Technical Operative 1 in the Configuration dept for our growing team that will provide effective and efficient support to our clients. They will be required to provide basic to intermediate level IT configuration services and will need to be competent at component level whilst being self-sufficient to manage their workload within timely parameters. Typically, a Technical Operative 1 will provide software installations and configuration in an existing IT infrastructure or pre-designed project and will be familiar with current Microsoft desktop Operating Systems. Bespoke System works. In house systems (Training Given) Building (Software) various systems using detailed scripts - training provided on Scripts and much be followed as a breach can result in escalation. Effective upline Reporting - This is where the candidate needs to have strong and effective communication skills, has the ability to communicate with varying levels of stakeholders. Data input. - 25-50% of this role is data input, all on spreadsheets, so input is manual, attention to detail is key here consolidating consignments for distribution. Each workers have their own assignments, but they need to be aware of how their assignment contributes to the entire order and work effectively. Again, communication is key here because if they are running either behind or ahead of schedule, the worker needs to communicate this with Supervisors/TLs to decide on appropriate actions Pallet Movement / Work Planning Ability to work to driven targets and SLA and time management skills. Boxing and Unboxing IT equipment You are the candidate:Good written and verbal communication skills. IT background Data input experience is essential Flexibility to react to demand on short notice. Proactive whilst being a team player Ability to work to driven targets and SLA and time management skills. Knowledge of IT componentry. Accuracy and attention to detail. Your new company:You will be joining a company at the forefront of the IT industry with their Head Office in Hatfield as a Technical Operative 1. You will receive excellent perks such as free parking and a subsidised canteen. As a global company with local expertise, you will be part of a fast-paced and flexible environment where no two days are the same. In this mentored role, you will receive high-class training from a global IT service provider, allowing you to develop and grow your career. This is a big opportunity, with a family-friendly work environment, with you at the centre What's in it for you? - Rate£19.91/Hr through UMB£15.34/Hr through basic PAYE£17.42/Hr through Premium PAYE Contract 3-month rolling contract Timings: 8am-4pm Monday to Friday LocationHatfield Business Park Hatfield Avenue - Hatfield AL10 9TW Next StepsOnce you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process. If your application is successful, you'll be involved in a live virtual interview with one of our client's hiring managers to get to know you better.We look forward to speaking to you! #

IT Technical Support Technical Operative 1 Rate£13.33/Hr basic via PAYE£14.31/Hr Premium via PAYE£17.30/Hr through UMB LocationHatfield Avenue - Hatfield Hertfordshire AL10 9TW (Hertfordshire) Contract 7 Weeks contract 14th Sep to 31st Dec Mon - Fri 09:00 - 17:30 Job Description: An IT Grade technician is required on shifts between the hours 07:00 - 19:00, (7.5hrs shift) flexibility on hours may be requested.Based in the Operations Centre with client in Hatfield Workshop environment. We are seeking a competent IT engineer who is self-sufficient, technically minded, has a strong attention to detail and is happy to perform repetitive tasks to carry out Configuration Software builds and repairs on various customer devices.Work includes software builds, software updates, repairs, preparing kit to be shipped to various customers.Completing tasks on ITSM, SAP and ServiceNow environment, preparing reports, monitoring queues, answering queries, liaising with management/service management teams.The right candidate will have experience in Configuration Software builds problem-solving and fault-finding, laptop and desktop repairs, be familiar with software and hardware components of tablets, desktops and laptops.Logging issues and closing down calls on ITSM. Safety boots are required Next StageConversation with the recruiter to assess suitability. Start DateASAP Interested in applying? Just reply with an up-to-date copy of your CV to get the ball rolling. Or if it is not quite right for you, but you have someone in mind for the role - please let me know. #