Cathcart Associates Group Ltd

Cathcart Associates Group Ltd is seeking a 2nd Line IT Support Engineer to join their team in Edinburgh. This fully onsite role involves providing vital 2nd line support, troubleshooting technical issues, and maintaining documentation while delivering excellent customer service. Offers a salary between £32,000 - £35,000 along with opportunities for professional development. Applicants must have a full UK driving licence and relevant experience in IT support.

A well-established MSP in central Edinburgh is looking for a 2nd Line IT Support Engineer to join its growing team (fully onsite). This is a great opportunity for someone who enjoys solving technical problems, working closely with users, and developing their skills across a broad range of technologies. The role is predominantly office-based, with hybrid working available after six months, and the company actively supports professional development through funded certifications and training. Key Responsibilities Providing 2nd line support across a varied client base Troubleshooting Microsoft 365, Windows, macOS and networking issues Resolving escalated hardware, software and connectivity problems Taking ownership of tickets through to resolution Maintaining accurate technical documentation Delivering excellent customer service What We're Looking For Commercial experience in a 2nd Line IT Support role Strong Microsoft 365, Windows and Mac support experience Solid networking and fault-finding skills Excellent communication and documentation skills Full UK driving licence (essential) MSP experience (desirable) Microsoft, CompTIA or similar certifications (desirable) Why apply? This is an opportunity to join a successful and growing technology business where you'll gain exposure to a wide range of technologies, work alongside experienced technical professionals, and play a key role in delivering high-quality support to customers. If you're looking for a position that offers variety, responsibility and the chance to continue developing your technical expertise, we'd love to hear from you. What's on offer They are offering a salary ranging £32,000 - £35,000 alongside a range of benefits. This role is fully onsite and will require you to have a full UK drivers' licence for occasional travel to client sites (central Scotland only). Cathcart Technology is acting as an Employment Agency in relation to this vacancy.

Business Analyst required to join a global organisation in Glasgow as part of a team focused on improving how the business operates, delivers services, and supports its people. The company This is an opportunity to join an organisation that is investing heavily in operational excellence, business transformation, and service improvement. With teams operating across multiple locations, the business is focused on creating more efficient ways of working, improving the experience of both employees and clients, and driving meaningful change across its operations. The organisation has developed a strong culture of continuous improvement, with a growing portfolio of initiatives aimed at simplifying processes, enhancing service delivery, and ensuring teams have the tools and support they need to perform at their best. The Role This isn't a traditional Business Analyst, instead you'll work closely with operational teams across all business departments to understand how processes work, identify opportunities for improvement, and help shape more efficient and effective ways of working. You'll spend time speaking to stakeholders, facilitating workshops, challenging existing processes, and helping teams solve real operational problems. Some projects may focus on reducing manual effort and improving efficiency, while others could be centred around service quality, user experience, or supporting wider business transformation initiatives. What you'll be doing Working with teams across the business to understand operational challenges and identify improvement opportunities. Leading workshops and process reviews to uncover inefficiencies, bottlenecks, and pain points. Mapping current and future-state processes and helping stakeholders define practical improvements. Supporting the delivery of service improvement and business transformation initiatives. Using data and stakeholder feedback to measure success and demonstrate the impact of change. Helping embed a culture of continuous improvement across the wider organisation. What we're looking for Previous experience in a Business Analyst, Process Analyst, Continuous Improvement, Operational Excellence, or similar role. Strong process analysis and process mapping experience. Experience facilitating workshops and engaging with a variety of stakeholders. Comfortable challenging existing ways of working and driving conversations around change. Ability to balance analytical thinking with a pragmatic, solutions focused approach. Exposure to Lean, Six Sigma, Continuous Improvement, Service Design, or Operational Excellence methodologies. Experience working within complex environments with shared services would be advantageous. The Offer You'll receive a competitive salary, comprehensive benefits package, and hybrid working arrangement, typically involving three days per week in a modern city centre office. The organisation also offers excellent career development opportunities, access to learning and development programmes, and the chance to work on business critical initiatives that have a visible impact across the wider organisation. This role would suit Business Analysts who enjoy process improvement, service design, operational excellence, or continuous improvement initiatives. If this sounds interesting, please apply or contact Murray Simpson for a confidential discussion. Cathcart Technology is acting as an Employment Agency in relation to this vacancy.

Cathcart Associates Group Ltd is seeking a Data Lead for a 6-12 month contract based in the UK. You will provide strategic leadership across all data activities, ensuring data quality and governance. The role demands experience in leading data workstreams for large-scale ERP implementations and familiarity with IFS Cloud or similar ERP platforms. This hybrid position offers £600-650 per day outside IR35.

Cathcart Associates Group Ltd is seeking an HR Systems Manager in Edinburgh to oversee a global Workday environment. You will have a strategic role in driving automation and process improvements while collaborating with HR and Technology stakeholders. This position offers a salary of £80k, a great bonus, and flexible hybrid working arrangements. Your proven Workday expertise will be crucial in influencing senior stakeholders and enhancing digital HR transformation across the organization.

Cathcart Associates Group Ltd is seeking an Applications Consulting Lead based in Newcastle upon Tyne. This senior role will take ownership of the Applications Division in a growth-focused tech consultancy. The successful candidate will define the direction of the applications practice, foster key partner relationships, and lead a team of consultants while engaging with clients. A salary range of £75,000 to £110,000 is expected along with a comprehensive benefits package.

HR Systems Manager required to take ownership of an established Workday environment within a global organisation in Edinburgh, helping to shape the future of HR technology and driving greater value, efficiency and automation across the business. The Opportunity This is an opportunity to lead the next phase of a mature Workday journey within a large SaaS organisation where HR technology plays a critical role in supporting employees, managers and the wider business. Having successfully implemented Workday, the platform is now firmly embedded across the organisation. The foundations are in place, adoption is strong, and the business is seeing the benefits, however there is a clear opportunity to unlock even more value from the platform through optimisation, automation and better utilisation of existing and emerging capabilities. As the recognised Workday lead across the organisation, you'll take ownership of the platform roadmap, helping to shape how it evolves in line with business priorities. Working closely with stakeholders across HR, Technology and the wider business, you'll identify opportunities to streamline processes, improve user experience and ensure the organisation continues to maximise the return on its Workday investment. This role offers an interesting balance of strategic ownership and operational leadership. You'll be looking ahead at future functionality, evaluating opportunities for improvement and influencing long-term direction, while also ensuring the platform remains effective, reliable and aligned with day-to-day business needs. Leading a small team and working alongside specialist external partners, you'll play a key role in connecting people, processes and technology to deliver meaningful business outcomes. The Company Our client is a global technology-led organisation operating at scale, delivering data-driven products and platforms to a diverse international customer base. The organisation has a collaborative, forward-thinking culture and is recognised for its strong focus on product innovation, advanced analytics and continuous investment in digital capabilities. Technology is central to how the organisation operates, and there is a well-established engineering and product culture that values quality, scalability and continuous improvement. Teams work with modern tooling and cloud-based architectures and have a strong emphasis on building and evolving platforms. This role sits within the HR function that is well respected across the wider business. The team is known for being collaborative, pragmatic and delivery-focused, with strong relationships across key functions. There is a genuine openness to ideas and a shared commitment to using digital platforms more effectively to drive efficiency, improve processes and enhance the employee experience. Why this role? Own the roadmap and future direction of a globally deployed Workday environment. Drive automation and process improvement initiatives that create measurable business value. Become the key Workday stakeholder across HR, Technology and the wider organisation. Help unlock underutilised functionality and maximise the return on an established platform investment. Work closely with senior stakeholders and influence decisions that impact employees globally. Lead a capable and collaborative team while partnering with trusted external vendors and support providers. Play a key role in shaping the future of HR technology within a complex international business. Who you are An experienced HR Systems, HRIS or HR Technology leader with strong Workday expertise. Proven in owning platform roadmaps and driving continuous improvement within enterprise environments. Experienced in identifying opportunities to simplify processes, increase automation and improve user experience. Comfortable operating across both HR and Technology functions, building strong relationships with a wide range of stakeholders. Skilled in managing third-party vendors and support partners to deliver successful outcomes. Able to balance strategic thinking with practical delivery in a fast-moving environment. A strong communicator who can translate technical capabilities into clear business benefits. The Offer The salary is circa £80k, with a great bonus and benefits package. The role offers flexible hybrid working, (typically 2 days per week) in a modern Edinburgh city office, close to public transport. This is a unique opportunity to take ownership of a business-critical platform, influence senior stakeholders and help drive the next phase of HR digital transformation. If this sounds interesting, please apply or reach out to Murray Simpson. Cathcart Technology is acting as an Employment Agency in relation to this vacancy.

Overview 6-12 month contract • Hybrid UK • £600-650 per day Outside IR35 Responsibilities As the Data Lead you will provide strategic, end-to-end leadership across all data activities within the programme, sitting above and across both workstreams. You will be the single point of accountability for data quality, governance, and migration readiness across all domains, delivery phases, and regions. This will include the delivery of data from the various, internationally disparate legacy IT systems (including SAP R3/BO) to the new IFS solution. Both a business data workstream and a technical IFS data migration workstream are in place to deliver this activity, each led by a dedicated workstream lead. Skills & Experience Experience leading data workstreams on large-scale ERP implementations with multiple sub-projects and workstreams. Demonstrable experience spanning both data governance / quality and technical data migration activities Familiarity with ETL principles and the data migration lifecycle Experience with IFS Cloud or a comparable ERP platform (SAP, Oracle, D365). Excellent communication skills & senior stakeholder management

We are recruiting for an Applications Consulting Lead. A senior, applications focused leader to take ownership of the Applications Division of an award winning, growth focused technology consultancy. The team is built around modern Microsoft technologies, automation and process improvement. This is a strategic role with significant influence, driven by a recent merger that's expanded their customer base, strengthened their partner position and accelerated opportunities for growth. The team has strong foundations, solid partner relationships and a healthy pipeline. What is now needed is a leader who can set clear direction, support and develop the senior consultants, strengthen commercial and partner activity and deliver meaningful work hands on with clients. What You'll Do Define and communicate the direction of the application practice, aligning technology choices, partner strategy and commercial priorities. Work closely with sales leadership to drive the pipeline, support bids and lead early-stage client engagements, ensuring the practice wins the right work. Own senior relationships with key technology partners, strengthening influence, shaping joint opportunities and keeping the team ahead of platform and AI developments. Lead senior and principal consultants, supporting their development, resolving delivery challenges and setting clear expectations. Spend around a third of your time with clients, running strategic workshops, shaping automation and application programmes and acting as the senior voice in early project phases. What You'll Need Strong understanding of Microsoft's ecosystem - especially Dynamics, Power Platform, SharePoint, Teams and modern AI tooling, e.g. CoPilot Experience leading or shaping an application-led function covering development, automation, AI or process transformation. Confidence in commercial leadership: negotiating with partners, steering proposals, and influencing senior stakeholders Credibility with technical teams, backed by hands-on experience and a real delivery track record. The resilience and pragmatism required to lead in a high-growth environment. This ambitious business sits at the cusp of a major period of growth - more customers, stronger partner traction and a broader opportunity to deliver more services to more businesses. We are expecting the right candidates to be currently on anywhere from £75,000 - £110,000, and we offer an excellent benefits package on top. Hybrid working is acceptable, but please note this is a management role, with responsibility for cultural leadership and development, and so we would expect people to be in the office several times a month, and ideally several days a week.