We are seeking an experienced Account Director to lead and manage the strategic relationship with one of the UK's most prominent mobile network operators - EE. This is a critical role on behalf of our client, a global telecom OEM, focused on expanding device and terminal business in the UK market. As the primary commercial interface between the OEM and EE, you'll own the revenue, strategy, and execution for handset and connected device sales, from roadmap alignment to go-to-market planning and in-life support. This is not a Back Office sales position - we're looking for someone who thrives in a customer-Embedded environment, capable of driving commercial outcomes and building lasting trust. Key Responsibilities: Lead the end-to-end commercial relationship with EE for device/terminal portfolios. Own revenue targets, pricing strategies, and long-term growth planning. Navigate internal stakeholders (product, supply chain, marketing) to deliver against operator needs. Work closely with EE's category and procurement teams on demand planning, promotions, and life cycle management. Track and influence roadmap alignment, pushing for local market relevance and differentiation. Identify opportunities for co-branded campaigns, product exclusives, or vertical segment solutions (eg, FWA, IoT). Your Profile: Proven experience managing a major UK MNO account (ideally EE) from a device manufacturer or telecom OEM. Strong commercial negotiation skills and understanding of the UK device/operator landscape. Confident managing complex deal structures, contract negotiations, and delivery commitments. Ability to operate across functional teams and cultures, including HQ teams in APAC. Strategic mindset with a hands-on, delivery-focused approach. This role is ideal for someone already operating in the OEM-MNO space and now looking for full account ownership with commercial influence, visibility, and the ability to shape future GTM strategy.
22/05/2025
Full time
We are seeking an experienced Account Director to lead and manage the strategic relationship with one of the UK's most prominent mobile network operators - EE. This is a critical role on behalf of our client, a global telecom OEM, focused on expanding device and terminal business in the UK market. As the primary commercial interface between the OEM and EE, you'll own the revenue, strategy, and execution for handset and connected device sales, from roadmap alignment to go-to-market planning and in-life support. This is not a Back Office sales position - we're looking for someone who thrives in a customer-Embedded environment, capable of driving commercial outcomes and building lasting trust. Key Responsibilities: Lead the end-to-end commercial relationship with EE for device/terminal portfolios. Own revenue targets, pricing strategies, and long-term growth planning. Navigate internal stakeholders (product, supply chain, marketing) to deliver against operator needs. Work closely with EE's category and procurement teams on demand planning, promotions, and life cycle management. Track and influence roadmap alignment, pushing for local market relevance and differentiation. Identify opportunities for co-branded campaigns, product exclusives, or vertical segment solutions (eg, FWA, IoT). Your Profile: Proven experience managing a major UK MNO account (ideally EE) from a device manufacturer or telecom OEM. Strong commercial negotiation skills and understanding of the UK device/operator landscape. Confident managing complex deal structures, contract negotiations, and delivery commitments. Ability to operate across functional teams and cultures, including HQ teams in APAC. Strategic mindset with a hands-on, delivery-focused approach. This role is ideal for someone already operating in the OEM-MNO space and now looking for full account ownership with commercial influence, visibility, and the ability to shape future GTM strategy.
Job Description: We are on the lookout for a dynamic Sr Manager, DX GenAI Platforms Operations to lead the operational excellence of the Mars GenAI platform within our digital experience ecosystem. This pivotal role will serve as the backbone of the Mars GenAI platform, ensuring its seamless performance, compliance, and scalability to effectively meet the diverse and evolving demands across various segments. The Senior Manager will play a crucial role in bridging the gap between cutting-edge AI innovations and enterprise-grade service delivery. By implementing robust LLMOps practices and ensuring strict governance alignment, this leader will champion operational excellence while adhering to Mars' Responsible AI principles. With this critical role in place, we anticipate enhanced integration of Generative AI deployments, consistent AI performance, and the unlocking of transformative AI-driven initiatives. This proactive approach will empower Mars to scale digital experiences with the trust and agility that our stakeholders expect, positioning us at the forefront of innovation in the digital landscape. Join us in shaping the future of digital experiences at Mars, where innovation meets responsibility. What are we looking for? Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or a related technical field 8+ years of experience in enterprise technology roles, with 3-5 years focused on platform operations or service management Hands-on experience with managing GenAI/ML platforms and LLM-based services (e.g., OpenAI, Anthropic, Azure OpenAI, Hugging Face) Proven track record in implementing and scaling MLOps or LLMOps practices in a production environment Certifications in cloud platforms (e.g., Azure, AWS, GCP) and/or ITIL Service Management preferred Advanced coursework or certifications in AI/ML, MLOps, or LLMOps is a strong plus Ongoing learning and participation in GenAI or platform operations communities is encouraged Strong understanding of AI governance, data privacy, and Responsible AI frameworks Experience with AI/ML frameworks such as TensorFlow, PyTorch, LangChain, or similar technologies Demonstrated ability to lead cross-functional teams and operate within complex enterprise ecosystems Familiarity with monitoring, observability, and platform telemetry tools (e.g., Prometheus, Grafana, Azure Monitor) Exceptional communication and stakeholder engagement skills to partner with business, technical, and governance teams Experience managing platform SLAs, incident management, and continuous improvement cycles in high-availability environments Ability to balance strategic thinking with hands-on execution in a fast-paced, evolving landscape Professional proficiency in English What will be your key responsibilities? In this pivotal role, you will collaborate closely with senior leaders across our organization to drive service management excellence. You will oversee the comprehensive management and operations of our GenAI platforms, ensuring scalability, value creation, and alignment with business objectives. Your key responsibilities will include: Platform Operations & Reliability Lead the comprehensive operations of the Mars AI eXperiences (MAX) Platform, ensuring high availability, scalability, and optimal performance of GenAI services across global business units. Implement strategies to enhance platform reliability and resilience, proactively addressing potential challenges. LLMOps Implementation Develop and operationalize Large Language Model Operations (LLMOps) practices, encompassing model deployment, monitoring, versioning, rollback, and performance tuning at scale. Ensure efficient management of AI models to maximize their effectiveness and business impact. Service Management & Support Establish and manage robust service management processes, including incident management, service-level agreements (SLAs), change management, and continuous service improvement for GenAI platforms. Drive excellence in service delivery through proactive support and management strategies. Governance & Compliance Alignment Ensure platform adherence to Responsible AI, data privacy, security, and compliance policies by collaborating with Segment, Corporate, Enterprise Architecture (EA), and the GenAI Center of Excellence (COE) governance bodies. Implement frameworks to uphold ethical and secure AI practices. Platform Roadmap Execution Operationalize the GenAI platform roadmap by translating strategic priorities into scalable and secure service offerings, infrastructure improvements, and automation pipelines. Drive the execution of initiatives that align with organizational goals and enhance platform capabilities. Cross-Segment Enablement Partner with DX GenAI platform and product teams, developers, and business stakeholders to enable AI-driven solutions through reusable services, templates, SDKs, and APIs that accelerate innovation. Foster collaboration to drive cross-segment AI adoption and innovation. Monitoring, Observability & Reporting Track key performance indicators (KPIs) for platform and product utilization, model effectiveness, and business impact. Implement proactive monitoring, observability, and telemetry frameworks to ensure platform health, usage tracking, cost transparency, and early issue detection. Operational Readiness & Change Adoption Drive operational readiness for new features and AI models through runbooks, support enablement, risk assessments, and change communication across stakeholders. Ensure smooth transitions and adoption of new technologies within the organization. Incident & Problem Management Leadership Lead root cause analysis, post-mortems, and continuous improvement efforts for platform incidents or performance degradation to strengthen resilience. Implement strategies to prevent recurrence and enhance platform stability. AI Fluency & Evangelism Promote AI fluency within the broader organization by sharing best practices, operational playbooks, and success stories from GenAI platform adoption. Advocate for AI-driven transformations and educate stakeholders on the benefits and applications of AI technologies. Stakeholder Engagement Serve as the primary liaison between business segments, DX Leadership, GenAI COE, technology, and GDO teams to drive alignment on GenAI initiatives. Educate and influence senior executives, advocating for AI-driven transformations while addressing concerns around risks, ethics, and compliance. Collaboration with Other Technology Teams Work closely with Enterprise Architecture, Data, Cloud, Security, and Responsible AI teams to integrate the GenAI platform within the broader technology ecosystem. Align with platform engineering teams to ensure scalable infrastructure that supports AI workloads efficiently. Partner with external AI providers and research institutions to stay ahead of advancements and incorporate cutting-edge capabilities into the platform. Responsible AI & Compliance Champion ethical AI practices, ensuring all deployed GenAI models adhere to Mars' Responsible AI framework and regulatory standards. Implement bias detection, explainability, and risk mitigation mechanisms to ensure fair, accountable, and transparent AI applications. Stay abreast of global AI regulations and compliance requirements, ensuring platform readiness for evolving legal landscapes. Budget & Financial Oversight Manage the DX Engineering team's financial planning and budget allocation for GenAI initiatives, including planned platform costs and vendor partnership costs. Ensure cost-effective delivery by optimizing resources, tracking expenditures, and identifying opportunities for efficiency gains while aligning with business objectives and financial constraints. What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
22/05/2025
Full time
Job Description: We are on the lookout for a dynamic Sr Manager, DX GenAI Platforms Operations to lead the operational excellence of the Mars GenAI platform within our digital experience ecosystem. This pivotal role will serve as the backbone of the Mars GenAI platform, ensuring its seamless performance, compliance, and scalability to effectively meet the diverse and evolving demands across various segments. The Senior Manager will play a crucial role in bridging the gap between cutting-edge AI innovations and enterprise-grade service delivery. By implementing robust LLMOps practices and ensuring strict governance alignment, this leader will champion operational excellence while adhering to Mars' Responsible AI principles. With this critical role in place, we anticipate enhanced integration of Generative AI deployments, consistent AI performance, and the unlocking of transformative AI-driven initiatives. This proactive approach will empower Mars to scale digital experiences with the trust and agility that our stakeholders expect, positioning us at the forefront of innovation in the digital landscape. Join us in shaping the future of digital experiences at Mars, where innovation meets responsibility. What are we looking for? Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or a related technical field 8+ years of experience in enterprise technology roles, with 3-5 years focused on platform operations or service management Hands-on experience with managing GenAI/ML platforms and LLM-based services (e.g., OpenAI, Anthropic, Azure OpenAI, Hugging Face) Proven track record in implementing and scaling MLOps or LLMOps practices in a production environment Certifications in cloud platforms (e.g., Azure, AWS, GCP) and/or ITIL Service Management preferred Advanced coursework or certifications in AI/ML, MLOps, or LLMOps is a strong plus Ongoing learning and participation in GenAI or platform operations communities is encouraged Strong understanding of AI governance, data privacy, and Responsible AI frameworks Experience with AI/ML frameworks such as TensorFlow, PyTorch, LangChain, or similar technologies Demonstrated ability to lead cross-functional teams and operate within complex enterprise ecosystems Familiarity with monitoring, observability, and platform telemetry tools (e.g., Prometheus, Grafana, Azure Monitor) Exceptional communication and stakeholder engagement skills to partner with business, technical, and governance teams Experience managing platform SLAs, incident management, and continuous improvement cycles in high-availability environments Ability to balance strategic thinking with hands-on execution in a fast-paced, evolving landscape Professional proficiency in English What will be your key responsibilities? In this pivotal role, you will collaborate closely with senior leaders across our organization to drive service management excellence. You will oversee the comprehensive management and operations of our GenAI platforms, ensuring scalability, value creation, and alignment with business objectives. Your key responsibilities will include: Platform Operations & Reliability Lead the comprehensive operations of the Mars AI eXperiences (MAX) Platform, ensuring high availability, scalability, and optimal performance of GenAI services across global business units. Implement strategies to enhance platform reliability and resilience, proactively addressing potential challenges. LLMOps Implementation Develop and operationalize Large Language Model Operations (LLMOps) practices, encompassing model deployment, monitoring, versioning, rollback, and performance tuning at scale. Ensure efficient management of AI models to maximize their effectiveness and business impact. Service Management & Support Establish and manage robust service management processes, including incident management, service-level agreements (SLAs), change management, and continuous service improvement for GenAI platforms. Drive excellence in service delivery through proactive support and management strategies. Governance & Compliance Alignment Ensure platform adherence to Responsible AI, data privacy, security, and compliance policies by collaborating with Segment, Corporate, Enterprise Architecture (EA), and the GenAI Center of Excellence (COE) governance bodies. Implement frameworks to uphold ethical and secure AI practices. Platform Roadmap Execution Operationalize the GenAI platform roadmap by translating strategic priorities into scalable and secure service offerings, infrastructure improvements, and automation pipelines. Drive the execution of initiatives that align with organizational goals and enhance platform capabilities. Cross-Segment Enablement Partner with DX GenAI platform and product teams, developers, and business stakeholders to enable AI-driven solutions through reusable services, templates, SDKs, and APIs that accelerate innovation. Foster collaboration to drive cross-segment AI adoption and innovation. Monitoring, Observability & Reporting Track key performance indicators (KPIs) for platform and product utilization, model effectiveness, and business impact. Implement proactive monitoring, observability, and telemetry frameworks to ensure platform health, usage tracking, cost transparency, and early issue detection. Operational Readiness & Change Adoption Drive operational readiness for new features and AI models through runbooks, support enablement, risk assessments, and change communication across stakeholders. Ensure smooth transitions and adoption of new technologies within the organization. Incident & Problem Management Leadership Lead root cause analysis, post-mortems, and continuous improvement efforts for platform incidents or performance degradation to strengthen resilience. Implement strategies to prevent recurrence and enhance platform stability. AI Fluency & Evangelism Promote AI fluency within the broader organization by sharing best practices, operational playbooks, and success stories from GenAI platform adoption. Advocate for AI-driven transformations and educate stakeholders on the benefits and applications of AI technologies. Stakeholder Engagement Serve as the primary liaison between business segments, DX Leadership, GenAI COE, technology, and GDO teams to drive alignment on GenAI initiatives. Educate and influence senior executives, advocating for AI-driven transformations while addressing concerns around risks, ethics, and compliance. Collaboration with Other Technology Teams Work closely with Enterprise Architecture, Data, Cloud, Security, and Responsible AI teams to integrate the GenAI platform within the broader technology ecosystem. Align with platform engineering teams to ensure scalable infrastructure that supports AI workloads efficiently. Partner with external AI providers and research institutions to stay ahead of advancements and incorporate cutting-edge capabilities into the platform. Responsible AI & Compliance Champion ethical AI practices, ensuring all deployed GenAI models adhere to Mars' Responsible AI framework and regulatory standards. Implement bias detection, explainability, and risk mitigation mechanisms to ensure fair, accountable, and transparent AI applications. Stay abreast of global AI regulations and compliance requirements, ensuring platform readiness for evolving legal landscapes. Budget & Financial Oversight Manage the DX Engineering team's financial planning and budget allocation for GenAI initiatives, including planned platform costs and vendor partnership costs. Ensure cost-effective delivery by optimizing resources, tracking expenditures, and identifying opportunities for efficiency gains while aligning with business objectives and financial constraints. What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
Job Description: We are on the lookout for a dynamic Sr Manager, DX GenAI Platforms Operations to lead the operational excellence of the Mars GenAI platform within our digital experience ecosystem. This pivotal role will serve as the backbone of the Mars GenAI platform, ensuring its seamless performance, compliance, and scalability to effectively meet the diverse and evolving demands across various segments. The Senior Manager will play a crucial role in bridging the gap between cutting-edge AI innovations and enterprise-grade service delivery. By implementing robust LLMOps practices and ensuring strict governance alignment, this leader will champion operational excellence while adhering to Mars' Responsible AI principles. With this critical role in place, we anticipate enhanced integration of Generative AI deployments, consistent AI performance, and the unlocking of transformative AI-driven initiatives. This proactive approach will empower Mars to scale digital experiences with the trust and agility that our stakeholders expect, positioning us at the forefront of innovation in the digital landscape. Join us in shaping the future of digital experiences at Mars, where innovation meets responsibility. What are we looking for? Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or a related technical field 8+ years of experience in enterprise technology roles, with 3-5 years focused on platform operations or service management Hands-on experience with managing GenAI/ML platforms and LLM-based services (e.g., OpenAI, Anthropic, Azure OpenAI, Hugging Face) Proven track record in implementing and scaling MLOps or LLMOps practices in a production environment Certifications in cloud platforms (e.g., Azure, AWS, GCP) and/or ITIL Service Management preferred Advanced coursework or certifications in AI/ML, MLOps, or LLMOps is a strong plus Ongoing learning and participation in GenAI or platform operations communities is encouraged Strong understanding of AI governance, data privacy, and Responsible AI frameworks Experience with AI/ML frameworks such as TensorFlow, PyTorch, LangChain, or similar technologies Demonstrated ability to lead cross-functional teams and operate within complex enterprise ecosystems Familiarity with monitoring, observability, and platform telemetry tools (e.g., Prometheus, Grafana, Azure Monitor) Exceptional communication and stakeholder engagement skills to partner with business, technical, and governance teams Experience managing platform SLAs, incident management, and continuous improvement cycles in high-availability environments Ability to balance strategic thinking with hands-on execution in a fast-paced, evolving landscape Professional proficiency in English What will be your key responsibilities? In this pivotal role, you will collaborate closely with senior leaders across our organization to drive service management excellence. You will oversee the comprehensive management and operations of our GenAI platforms, ensuring scalability, value creation, and alignment with business objectives. Your key responsibilities will include: Platform Operations & Reliability Lead the comprehensive operations of the Mars AI eXperiences (MAX) Platform, ensuring high availability, scalability, and optimal performance of GenAI services across global business units. Implement strategies to enhance platform reliability and resilience, proactively addressing potential challenges. LLMOps Implementation Develop and operationalize Large Language Model Operations (LLMOps) practices, encompassing model deployment, monitoring, versioning, rollback, and performance tuning at scale. Ensure efficient management of AI models to maximize their effectiveness and business impact. Service Management & Support Establish and manage robust service management processes, including incident management, service-level agreements (SLAs), change management, and continuous service improvement for GenAI platforms. Drive excellence in service delivery through proactive support and management strategies. Governance & Compliance Alignment Ensure platform adherence to Responsible AI, data privacy, security, and compliance policies by collaborating with Segment, Corporate, Enterprise Architecture (EA), and the GenAI Center of Excellence (COE) governance bodies. Implement frameworks to uphold ethical and secure AI practices. Platform Roadmap Execution Operationalize the GenAI platform roadmap by translating strategic priorities into scalable and secure service offerings, infrastructure improvements, and automation pipelines. Drive the execution of initiatives that align with organizational goals and enhance platform capabilities. Cross-Segment Enablement Partner with DX GenAI platform and product teams, developers, and business stakeholders to enable AI-driven solutions through reusable services, templates, SDKs, and APIs that accelerate innovation. Foster collaboration to drive cross-segment AI adoption and innovation. Monitoring, Observability & Reporting Track key performance indicators (KPIs) for platform and product utilization, model effectiveness, and business impact. Implement proactive monitoring, observability, and telemetry frameworks to ensure platform health, usage tracking, cost transparency, and early issue detection. Operational Readiness & Change Adoption Drive operational readiness for new features and AI models through runbooks, support enablement, risk assessments, and change communication across stakeholders. Ensure smooth transitions and adoption of new technologies within the organization. Incident & Problem Management Leadership Lead root cause analysis, post-mortems, and continuous improvement efforts for platform incidents or performance degradation to strengthen resilience. Implement strategies to prevent recurrence and enhance platform stability. AI Fluency & Evangelism Promote AI fluency within the broader organization by sharing best practices, operational playbooks, and success stories from GenAI platform adoption. Advocate for AI-driven transformations and educate stakeholders on the benefits and applications of AI technologies. Stakeholder Engagement Serve as the primary liaison between business segments, DX Leadership, GenAI COE, technology, and GDO teams to drive alignment on GenAI initiatives. Educate and influence senior executives, advocating for AI-driven transformations while addressing concerns around risks, ethics, and compliance. Collaboration with Other Technology Teams Work closely with Enterprise Architecture, Data, Cloud, Security, and Responsible AI teams to integrate the GenAI platform within the broader technology ecosystem. Align with platform engineering teams to ensure scalable infrastructure that supports AI workloads efficiently. Partner with external AI providers and research institutions to stay ahead of advancements and incorporate cutting-edge capabilities into the platform. Responsible AI & Compliance Champion ethical AI practices, ensuring all deployed GenAI models adhere to Mars' Responsible AI framework and regulatory standards. Implement bias detection, explainability, and risk mitigation mechanisms to ensure fair, accountable, and transparent AI applications. Stay abreast of global AI regulations and compliance requirements, ensuring platform readiness for evolving legal landscapes. Budget & Financial Oversight Manage the DX Engineering team's financial planning and budget allocation for GenAI initiatives, including planned platform costs and vendor partnership costs. Ensure cost-effective delivery by optimizing resources, tracking expenditures, and identifying opportunities for efficiency gains while aligning with business objectives and financial constraints. What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
17/05/2025
Full time
Job Description: We are on the lookout for a dynamic Sr Manager, DX GenAI Platforms Operations to lead the operational excellence of the Mars GenAI platform within our digital experience ecosystem. This pivotal role will serve as the backbone of the Mars GenAI platform, ensuring its seamless performance, compliance, and scalability to effectively meet the diverse and evolving demands across various segments. The Senior Manager will play a crucial role in bridging the gap between cutting-edge AI innovations and enterprise-grade service delivery. By implementing robust LLMOps practices and ensuring strict governance alignment, this leader will champion operational excellence while adhering to Mars' Responsible AI principles. With this critical role in place, we anticipate enhanced integration of Generative AI deployments, consistent AI performance, and the unlocking of transformative AI-driven initiatives. This proactive approach will empower Mars to scale digital experiences with the trust and agility that our stakeholders expect, positioning us at the forefront of innovation in the digital landscape. Join us in shaping the future of digital experiences at Mars, where innovation meets responsibility. What are we looking for? Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or a related technical field 8+ years of experience in enterprise technology roles, with 3-5 years focused on platform operations or service management Hands-on experience with managing GenAI/ML platforms and LLM-based services (e.g., OpenAI, Anthropic, Azure OpenAI, Hugging Face) Proven track record in implementing and scaling MLOps or LLMOps practices in a production environment Certifications in cloud platforms (e.g., Azure, AWS, GCP) and/or ITIL Service Management preferred Advanced coursework or certifications in AI/ML, MLOps, or LLMOps is a strong plus Ongoing learning and participation in GenAI or platform operations communities is encouraged Strong understanding of AI governance, data privacy, and Responsible AI frameworks Experience with AI/ML frameworks such as TensorFlow, PyTorch, LangChain, or similar technologies Demonstrated ability to lead cross-functional teams and operate within complex enterprise ecosystems Familiarity with monitoring, observability, and platform telemetry tools (e.g., Prometheus, Grafana, Azure Monitor) Exceptional communication and stakeholder engagement skills to partner with business, technical, and governance teams Experience managing platform SLAs, incident management, and continuous improvement cycles in high-availability environments Ability to balance strategic thinking with hands-on execution in a fast-paced, evolving landscape Professional proficiency in English What will be your key responsibilities? In this pivotal role, you will collaborate closely with senior leaders across our organization to drive service management excellence. You will oversee the comprehensive management and operations of our GenAI platforms, ensuring scalability, value creation, and alignment with business objectives. Your key responsibilities will include: Platform Operations & Reliability Lead the comprehensive operations of the Mars AI eXperiences (MAX) Platform, ensuring high availability, scalability, and optimal performance of GenAI services across global business units. Implement strategies to enhance platform reliability and resilience, proactively addressing potential challenges. LLMOps Implementation Develop and operationalize Large Language Model Operations (LLMOps) practices, encompassing model deployment, monitoring, versioning, rollback, and performance tuning at scale. Ensure efficient management of AI models to maximize their effectiveness and business impact. Service Management & Support Establish and manage robust service management processes, including incident management, service-level agreements (SLAs), change management, and continuous service improvement for GenAI platforms. Drive excellence in service delivery through proactive support and management strategies. Governance & Compliance Alignment Ensure platform adherence to Responsible AI, data privacy, security, and compliance policies by collaborating with Segment, Corporate, Enterprise Architecture (EA), and the GenAI Center of Excellence (COE) governance bodies. Implement frameworks to uphold ethical and secure AI practices. Platform Roadmap Execution Operationalize the GenAI platform roadmap by translating strategic priorities into scalable and secure service offerings, infrastructure improvements, and automation pipelines. Drive the execution of initiatives that align with organizational goals and enhance platform capabilities. Cross-Segment Enablement Partner with DX GenAI platform and product teams, developers, and business stakeholders to enable AI-driven solutions through reusable services, templates, SDKs, and APIs that accelerate innovation. Foster collaboration to drive cross-segment AI adoption and innovation. Monitoring, Observability & Reporting Track key performance indicators (KPIs) for platform and product utilization, model effectiveness, and business impact. Implement proactive monitoring, observability, and telemetry frameworks to ensure platform health, usage tracking, cost transparency, and early issue detection. Operational Readiness & Change Adoption Drive operational readiness for new features and AI models through runbooks, support enablement, risk assessments, and change communication across stakeholders. Ensure smooth transitions and adoption of new technologies within the organization. Incident & Problem Management Leadership Lead root cause analysis, post-mortems, and continuous improvement efforts for platform incidents or performance degradation to strengthen resilience. Implement strategies to prevent recurrence and enhance platform stability. AI Fluency & Evangelism Promote AI fluency within the broader organization by sharing best practices, operational playbooks, and success stories from GenAI platform adoption. Advocate for AI-driven transformations and educate stakeholders on the benefits and applications of AI technologies. Stakeholder Engagement Serve as the primary liaison between business segments, DX Leadership, GenAI COE, technology, and GDO teams to drive alignment on GenAI initiatives. Educate and influence senior executives, advocating for AI-driven transformations while addressing concerns around risks, ethics, and compliance. Collaboration with Other Technology Teams Work closely with Enterprise Architecture, Data, Cloud, Security, and Responsible AI teams to integrate the GenAI platform within the broader technology ecosystem. Align with platform engineering teams to ensure scalable infrastructure that supports AI workloads efficiently. Partner with external AI providers and research institutions to stay ahead of advancements and incorporate cutting-edge capabilities into the platform. Responsible AI & Compliance Champion ethical AI practices, ensuring all deployed GenAI models adhere to Mars' Responsible AI framework and regulatory standards. Implement bias detection, explainability, and risk mitigation mechanisms to ensure fair, accountable, and transparent AI applications. Stay abreast of global AI regulations and compliance requirements, ensuring platform readiness for evolving legal landscapes. Budget & Financial Oversight Manage the DX Engineering team's financial planning and budget allocation for GenAI initiatives, including planned platform costs and vendor partnership costs. Ensure cost-effective delivery by optimizing resources, tracking expenditures, and identifying opportunities for efficiency gains while aligning with business objectives and financial constraints. What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
JobDescription: Weare on the lookout for a dynamic Sr Manager, DX GenAIPlatforms Operations to lead the operational excellenceof the Mars GenAI platform within our digital experience ecosystem.This pivotal role will serve as the backbone of the Mars GenAIplatform, ensuring its seamless performance, compliance, andscalability to effectively meet the diverse and evolving demandsacross various segments. The Senior Manager willplay a crucial role in bridging the gap between cutting-edge AIinnovations and enterprise-grade service delivery. By implementingrobust LLMOps practices and ensuring strict governance alignment,this leader will champion operational excellence while adhering toMars' Responsible AIprinciples. With this criticalrole in place, we anticipate enhanced integration of Generative AIdeployments, consistent AI performance, and the unlocking oftransformative AI-driven initiatives. This proactive approach willempower Mars to scale digital experiences with the trust andagility that our stakeholders expect, positioning us at theforefront of innovation in the digital landscape. Join us inshaping the future of digital experiences at Mars, where innovationmeetsresponsibility. Whatare we lookingfor? Bachelor's or Master'sdegree in Computer Science, Engineering, Data Science, or a relatedtechnical field 8+ years of experience inenterprise technology roles, with 3-5 years focused on platformoperations or service management Hands-onexperience with managing GenAI/ML platforms and LLM-based services(e.g., OpenAI, Anthropic, Azure OpenAI, HuggingFace) Proven track record in implementing andscaling MLOps or LLMOps practices in a productionenvironment Certifications in cloud platforms(e.g., Azure, AWS, GCP) and/or ITIL Service Managementpreferred Advanced coursework or certificationsin AI/ML, MLOps, or LLMOps is a strongplus Ongoing learning and participation inGenAI or platform operations communities isencouraged Strong understanding of AIgovernance, data privacy, and Responsible AIframeworks Experience with AI/ML frameworkssuch as TensorFlow, PyTorch, LangChain, or similartechnologies Demonstrated ability to leadcross-functional teams and operate within complex enterpriseecosystems Familiarity with monitoring,observability, and platform telemetry tools (e.g., Prometheus,Grafana, Azure Monitor) Exceptionalcommunication and stakeholder engagement skills to partner withbusiness, technical, and governanceteams Experience managing platform SLAs,incident management, and continuous improvement cycles inhigh-availability environments Ability tobalance strategic thinking with hands-on execution in a fast-paced,evolving landscape Professional proficiency inEnglish Whatwill be your key responsibilities? Inthis pivotal role, you will collaborate closely with senior leadersacross our organization to drive service management excellence. Youwill oversee the comprehensive management and operations of ourGenAI platforms, ensuring scalability, value creation, andalignment with business objectives. Your key responsibilities willinclude: Platform Operations& Reliability Lead thecomprehensive operations of the Mars AI eXperiences (MAX) Platform,ensuring high availability, scalability, and optimal performance ofGenAI services across global businessunits. Implement strategies to enhance platformreliability and resilience, proactively addressing potentialchallenges. LLMOpsImplementation Develop andoperationalize Large Language Model Operations (LLMOps) practices,encompassing model deployment, monitoring, versioning, rollback,and performance tuning at scale. Ensureefficient management of AI models to maximize their effectivenessand businessimpact. ServiceManagement & Support Establish andmanage robust service management processes, including incidentmanagement, service-level agreements (SLAs), change management, andcontinuous service improvement for GenAIplatforms. Drive excellence in service deliverythrough proactive support and managementstrategies. Governance& Compliance Alignment Ensureplatform adherence to Responsible AI, data privacy, security, andcompliance policies by collaborating with Segment, Corporate,Enterprise Architecture (EA), and the GenAI Center of Excellence(COE) governance bodies. Implement frameworksto uphold ethical and secure AIpractices. PlatformRoadmap Execution Operationalize theGenAI platform roadmap by translating strategic priorities intoscalable and secure service offerings, infrastructure improvements,and automation pipelines. Drive the executionof initiatives that align with organizational goals and enhanceplatformcapabilities. Cross-SegmentEnablement Partner with DX GenAIplatform and product teams, developers, and business stakeholdersto enable AI-driven solutions through reusable services, templates,SDKs, and APIs that accelerateinnovation. Foster collaboration to drivecross-segment AI adoption andinnovation. Monitoring,Observability & Reporting Trackkey performance indicators (KPIs) for platform and productutilization, model effectiveness, and businessimpact. Implement proactive monitoring,observability, and telemetry frameworks to ensure platform health,usage tracking, cost transparency, and early issuedetection. OperationalReadiness & Change Adoption Driveoperational readiness for new features and AI models throughrunbooks, support enablement, risk assessments, and changecommunication across stakeholders. Ensuresmooth transitions and adoption of new technologies within theorganization. Incident& Problem ManagementLeadership Lead root cause analysis,post-mortems, and continuous improvement efforts for platformincidents or performance degradation to strengthenresilience. Implement strategies to preventrecurrence and enhance platformstability. AIFluency & Evangelism Promote AIfluency within the broader organization by sharing best practices,operational playbooks, and success stories from GenAI platformadoption. Advocate for AI-driventransformations and educate stakeholders on the benefits andapplications of AItechnologies. StakeholderEngagement Serve as the primaryliaison between business segments, DX Leadership, GenAI COE,technology, and GDO teams to drive alignment on GenAIinitiatives. Educate and influence seniorexecutives, advocating for AI-driven transformations whileaddressing concerns around risks, ethics, andcompliance. Collaborationwith Other Technology Teams Workclosely with Enterprise Architecture, Data, Cloud, Security, andResponsible AI teams to integrate the GenAI platform within thebroader technology ecosystem. Align withplatform engineering teams to ensure scalable infrastructure thatsupports AI workloads efficiently. Partner withexternal AI providers and research institutions to stay ahead ofadvancements and incorporate cutting-edge capabilities into theplatform. ResponsibleAI & Compliance Champion ethicalAI practices, ensuring all deployed GenAI models adhere to Mars'Responsible AI framework and regulatorystandards. Implement bias detection,explainability, and risk mitigation mechanisms to ensure fair,accountable, and transparent AIapplications. Stay abreast of global AIregulations and compliance requirements, ensuring platformreadiness for evolving legallandscapes. Budget& Financial Oversight Manage theDX Engineering team's financial planning and budget allocation forGenAI initiatives, including planned platform costs and vendorpartnership costs. Ensure cost-effectivedelivery by optimizing resources, tracking expenditures, andidentifying opportunities for efficiency gains while aligning withbusiness objectives and financialconstraints. Whatcan you expect fromMars? Work with diverse andtalented Associates, all guided by the FivePrinciples. Join a purpose driven company,where we're striving to build the world we want tomorrow,today. Best-in-class learning and developmentsupport from day one, including access to our in-house MarsUniversity. An industry competitive salary andbenefits package, including companybonus. Marsis an equal opportunity employer and all qualified applicants willreceive consideration for employment without regard to race, color,religion, sex, sexual orientation, gender identity, nationalorigin, disability status, protected veteran status, or any othercharacteristic protected by law. If you need assistance or anaccommodation during the application process because of adisability, it is available upon request. The company is pleased toprovide such assistance, and no applicant will be penalized as aresult of such a request.
17/05/2025
Full time
JobDescription: Weare on the lookout for a dynamic Sr Manager, DX GenAIPlatforms Operations to lead the operational excellenceof the Mars GenAI platform within our digital experience ecosystem.This pivotal role will serve as the backbone of the Mars GenAIplatform, ensuring its seamless performance, compliance, andscalability to effectively meet the diverse and evolving demandsacross various segments. The Senior Manager willplay a crucial role in bridging the gap between cutting-edge AIinnovations and enterprise-grade service delivery. By implementingrobust LLMOps practices and ensuring strict governance alignment,this leader will champion operational excellence while adhering toMars' Responsible AIprinciples. With this criticalrole in place, we anticipate enhanced integration of Generative AIdeployments, consistent AI performance, and the unlocking oftransformative AI-driven initiatives. This proactive approach willempower Mars to scale digital experiences with the trust andagility that our stakeholders expect, positioning us at theforefront of innovation in the digital landscape. Join us inshaping the future of digital experiences at Mars, where innovationmeetsresponsibility. Whatare we lookingfor? Bachelor's or Master'sdegree in Computer Science, Engineering, Data Science, or a relatedtechnical field 8+ years of experience inenterprise technology roles, with 3-5 years focused on platformoperations or service management Hands-onexperience with managing GenAI/ML platforms and LLM-based services(e.g., OpenAI, Anthropic, Azure OpenAI, HuggingFace) Proven track record in implementing andscaling MLOps or LLMOps practices in a productionenvironment Certifications in cloud platforms(e.g., Azure, AWS, GCP) and/or ITIL Service Managementpreferred Advanced coursework or certificationsin AI/ML, MLOps, or LLMOps is a strongplus Ongoing learning and participation inGenAI or platform operations communities isencouraged Strong understanding of AIgovernance, data privacy, and Responsible AIframeworks Experience with AI/ML frameworkssuch as TensorFlow, PyTorch, LangChain, or similartechnologies Demonstrated ability to leadcross-functional teams and operate within complex enterpriseecosystems Familiarity with monitoring,observability, and platform telemetry tools (e.g., Prometheus,Grafana, Azure Monitor) Exceptionalcommunication and stakeholder engagement skills to partner withbusiness, technical, and governanceteams Experience managing platform SLAs,incident management, and continuous improvement cycles inhigh-availability environments Ability tobalance strategic thinking with hands-on execution in a fast-paced,evolving landscape Professional proficiency inEnglish Whatwill be your key responsibilities? Inthis pivotal role, you will collaborate closely with senior leadersacross our organization to drive service management excellence. Youwill oversee the comprehensive management and operations of ourGenAI platforms, ensuring scalability, value creation, andalignment with business objectives. Your key responsibilities willinclude: Platform Operations& Reliability Lead thecomprehensive operations of the Mars AI eXperiences (MAX) Platform,ensuring high availability, scalability, and optimal performance ofGenAI services across global businessunits. Implement strategies to enhance platformreliability and resilience, proactively addressing potentialchallenges. LLMOpsImplementation Develop andoperationalize Large Language Model Operations (LLMOps) practices,encompassing model deployment, monitoring, versioning, rollback,and performance tuning at scale. Ensureefficient management of AI models to maximize their effectivenessand businessimpact. ServiceManagement & Support Establish andmanage robust service management processes, including incidentmanagement, service-level agreements (SLAs), change management, andcontinuous service improvement for GenAIplatforms. Drive excellence in service deliverythrough proactive support and managementstrategies. Governance& Compliance Alignment Ensureplatform adherence to Responsible AI, data privacy, security, andcompliance policies by collaborating with Segment, Corporate,Enterprise Architecture (EA), and the GenAI Center of Excellence(COE) governance bodies. Implement frameworksto uphold ethical and secure AIpractices. PlatformRoadmap Execution Operationalize theGenAI platform roadmap by translating strategic priorities intoscalable and secure service offerings, infrastructure improvements,and automation pipelines. Drive the executionof initiatives that align with organizational goals and enhanceplatformcapabilities. Cross-SegmentEnablement Partner with DX GenAIplatform and product teams, developers, and business stakeholdersto enable AI-driven solutions through reusable services, templates,SDKs, and APIs that accelerateinnovation. Foster collaboration to drivecross-segment AI adoption andinnovation. Monitoring,Observability & Reporting Trackkey performance indicators (KPIs) for platform and productutilization, model effectiveness, and businessimpact. Implement proactive monitoring,observability, and telemetry frameworks to ensure platform health,usage tracking, cost transparency, and early issuedetection. OperationalReadiness & Change Adoption Driveoperational readiness for new features and AI models throughrunbooks, support enablement, risk assessments, and changecommunication across stakeholders. Ensuresmooth transitions and adoption of new technologies within theorganization. Incident& Problem ManagementLeadership Lead root cause analysis,post-mortems, and continuous improvement efforts for platformincidents or performance degradation to strengthenresilience. Implement strategies to preventrecurrence and enhance platformstability. AIFluency & Evangelism Promote AIfluency within the broader organization by sharing best practices,operational playbooks, and success stories from GenAI platformadoption. Advocate for AI-driventransformations and educate stakeholders on the benefits andapplications of AItechnologies. StakeholderEngagement Serve as the primaryliaison between business segments, DX Leadership, GenAI COE,technology, and GDO teams to drive alignment on GenAIinitiatives. Educate and influence seniorexecutives, advocating for AI-driven transformations whileaddressing concerns around risks, ethics, andcompliance. Collaborationwith Other Technology Teams Workclosely with Enterprise Architecture, Data, Cloud, Security, andResponsible AI teams to integrate the GenAI platform within thebroader technology ecosystem. Align withplatform engineering teams to ensure scalable infrastructure thatsupports AI workloads efficiently. Partner withexternal AI providers and research institutions to stay ahead ofadvancements and incorporate cutting-edge capabilities into theplatform. ResponsibleAI & Compliance Champion ethicalAI practices, ensuring all deployed GenAI models adhere to Mars'Responsible AI framework and regulatorystandards. Implement bias detection,explainability, and risk mitigation mechanisms to ensure fair,accountable, and transparent AIapplications. Stay abreast of global AIregulations and compliance requirements, ensuring platformreadiness for evolving legallandscapes. Budget& Financial Oversight Manage theDX Engineering team's financial planning and budget allocation forGenAI initiatives, including planned platform costs and vendorpartnership costs. Ensure cost-effectivedelivery by optimizing resources, tracking expenditures, andidentifying opportunities for efficiency gains while aligning withbusiness objectives and financialconstraints. Whatcan you expect fromMars? Work with diverse andtalented Associates, all guided by the FivePrinciples. Join a purpose driven company,where we're striving to build the world we want tomorrow,today. Best-in-class learning and developmentsupport from day one, including access to our in-house MarsUniversity. An industry competitive salary andbenefits package, including companybonus. Marsis an equal opportunity employer and all qualified applicants willreceive consideration for employment without regard to race, color,religion, sex, sexual orientation, gender identity, nationalorigin, disability status, protected veteran status, or any othercharacteristic protected by law. If you need assistance or anaccommodation during the application process because of adisability, it is available upon request. The company is pleased toprovide such assistance, and no applicant will be penalized as aresult of such a request.
Fortis Recruitment Solutions are working with an international engineering company to recruit a robot automation engineer to join their growing team. The position is based in Slough the majority of the time but will also involve some travel to parts of central Europe. The robot automation engineer will set up, operate and program robotic based machines ensuring production quality and looking at process improvement / continuous improvement. Key Responsibilities Set up and operate robotic machines Program and develop components on the robotic machine as needed Adjust machine settings to complete tasks accurately and timely Manage the production schedule of the cell Read and interpret job cards, techniques, and diagrams to deliver products according to specifications Programming ABB robots This role will require the robot automation engineer to have great attention to detail, interpersonal skills proven problem solving skills. You will relish taking ownership of continuous improvement activity to make the business safer, leaner and as a result more profitable. There will be travel to Europe to work with colleagues on the build of new machines or working directly with customers on issues / requirements. This is a new position to help the company grow and will be a crucial part of the team. The ability to speak French and / or German would be beneficial. If you have ABB robot programming experience and have worked on the shop floor please apply now for more information.
17/05/2025
Full time
Fortis Recruitment Solutions are working with an international engineering company to recruit a robot automation engineer to join their growing team. The position is based in Slough the majority of the time but will also involve some travel to parts of central Europe. The robot automation engineer will set up, operate and program robotic based machines ensuring production quality and looking at process improvement / continuous improvement. Key Responsibilities Set up and operate robotic machines Program and develop components on the robotic machine as needed Adjust machine settings to complete tasks accurately and timely Manage the production schedule of the cell Read and interpret job cards, techniques, and diagrams to deliver products according to specifications Programming ABB robots This role will require the robot automation engineer to have great attention to detail, interpersonal skills proven problem solving skills. You will relish taking ownership of continuous improvement activity to make the business safer, leaner and as a result more profitable. There will be travel to Europe to work with colleagues on the build of new machines or working directly with customers on issues / requirements. This is a new position to help the company grow and will be a crucial part of the team. The ability to speak French and / or German would be beneficial. If you have ABB robot programming experience and have worked on the shop floor please apply now for more information.
At Intersafe , we don t hire you based on your job title. Titles can be misleading and rarely tell the full story of your skills and experience. Instead, we re on the lookout for exceptional individuals who can demonstrate their expertise in the areas outlined below. You don t need to tick every box, if you can confidently discuss some of the experience we re after, then we d love to hear from you. We won t overlook talent just because your career path doesn t follow a traditional trajectory. What sets us apart is our commitment to seeing beyond your CV. We invest in people who are ready to grow with us and want to be part of a company that genuinely values their potential. Many organisations talk about growth, but we ve already achieved significant milestones, we d be thrilled to share our journey with you. Let s start the conversation. The role we re hiring for is an Electrical Test Engineer/Fixed Wire Test Engineer who will join our team based in the Basingstoke/Slough/Guildford area. In this role, you will be tasked with performing fixed wire testing and delivering exceptional service to our clients. Your experience in carrying out EICRs in commercial or industria l environments will be crucial for ensuring top-quality results. Each site you visit will have a different number of circuits to test, offering a fresh challenge every day. What you receive for joining us: We re looking to offer a salary of £38,000 with a realistic OTE of up to £48,000. In addition, offer a contributory pension scheme, 28 days holiday per year including Bank Holidays, additional training where applicable (IPAF, Thermal Imaging and amendment updates etc), company vehicle and fuel card. Here s a look at some of the things you ll be doing: Perform EICRs in a commercial setting, using your deep understanding of both single and three-phase systems Carry out electrical repairs and minor works across a variety of commercial and industrial sites Be prepared for flexible working hours, including occasional stays away from home and weekend shifts Keep detailed administrative records of all work completed, coordinating with the Helpdesk for planned maintenance and reporting Can you show experience in some of these areas: Minimum 1 year of testing experience in a similar environment C&G 2391 or 2394/95, C&G 2360/2330 Level 3, and C&G 2382 (18th Edition) qualified (training available for 18th Edition) Full current driving license Ability to work independently, with a flexible approach to work and attention to detail, including occasional out-of-hours or weekend shifts Do you see yourself reflected in the description above? If so, we encourage you to submit your application today. Uncertain whether your skills align perfectly? Don't hesitate to apply regardless; we value candidates with diverse skill sets and will carefully consider all applicants. Introducing our organisation: Intersafe: We collaborate with clients in sectors such as Education, Health, Care Homes, Public Sector, Local Authority, Industry, Pharmaceutical, Hospitality, Leisure, Food & Beverage, Retail, and Media, to ensure risk reduction, safety improvement, and regulatory compliance.
17/05/2025
Full time
At Intersafe , we don t hire you based on your job title. Titles can be misleading and rarely tell the full story of your skills and experience. Instead, we re on the lookout for exceptional individuals who can demonstrate their expertise in the areas outlined below. You don t need to tick every box, if you can confidently discuss some of the experience we re after, then we d love to hear from you. We won t overlook talent just because your career path doesn t follow a traditional trajectory. What sets us apart is our commitment to seeing beyond your CV. We invest in people who are ready to grow with us and want to be part of a company that genuinely values their potential. Many organisations talk about growth, but we ve already achieved significant milestones, we d be thrilled to share our journey with you. Let s start the conversation. The role we re hiring for is an Electrical Test Engineer/Fixed Wire Test Engineer who will join our team based in the Basingstoke/Slough/Guildford area. In this role, you will be tasked with performing fixed wire testing and delivering exceptional service to our clients. Your experience in carrying out EICRs in commercial or industria l environments will be crucial for ensuring top-quality results. Each site you visit will have a different number of circuits to test, offering a fresh challenge every day. What you receive for joining us: We re looking to offer a salary of £38,000 with a realistic OTE of up to £48,000. In addition, offer a contributory pension scheme, 28 days holiday per year including Bank Holidays, additional training where applicable (IPAF, Thermal Imaging and amendment updates etc), company vehicle and fuel card. Here s a look at some of the things you ll be doing: Perform EICRs in a commercial setting, using your deep understanding of both single and three-phase systems Carry out electrical repairs and minor works across a variety of commercial and industrial sites Be prepared for flexible working hours, including occasional stays away from home and weekend shifts Keep detailed administrative records of all work completed, coordinating with the Helpdesk for planned maintenance and reporting Can you show experience in some of these areas: Minimum 1 year of testing experience in a similar environment C&G 2391 or 2394/95, C&G 2360/2330 Level 3, and C&G 2382 (18th Edition) qualified (training available for 18th Edition) Full current driving license Ability to work independently, with a flexible approach to work and attention to detail, including occasional out-of-hours or weekend shifts Do you see yourself reflected in the description above? If so, we encourage you to submit your application today. Uncertain whether your skills align perfectly? Don't hesitate to apply regardless; we value candidates with diverse skill sets and will carefully consider all applicants. Introducing our organisation: Intersafe: We collaborate with clients in sectors such as Education, Health, Care Homes, Public Sector, Local Authority, Industry, Pharmaceutical, Hospitality, Leisure, Food & Beverage, Retail, and Media, to ensure risk reduction, safety improvement, and regulatory compliance.
Database Security Engineer - Tesco Mobile Sector: Technology Role: Professional Contract Type: Permanent Hours: Full Time About the role As one of our Database Security Engineers within the Run and Operate chapter, you will be helping the team manage and deploy the data platforms environment in a secure and optimised manner. This will include all aspects of security, maintaining an evolving programme of work to address prioritised concerns, helping to identify threats and risks and working to implement solutions and mitigations. The role will include validation of planned changes to ensure that they comply with best practice and will also involve working with the Tesco Mobile Cyber Security Team. You will be responsible for: Be a team player - live the Tesco Mobile values. Work with stakeholders to agree improvements to the security of the infrastructure and applications. Define and refine database and related infrastructure security standards. Work as part of the team to solve complex cross-business technical problems. Creating business justifications for security improvements and present these to Product Owners and other stakeholders in an articulate manner for an audience that may not be technical. Share knowledge with other members of the squad. You will need: Ability to work with our Data Centre provider and other third parties to manage and update our infrastructure. Familiarity with security operations and working with SOC/MSOC teams. Security admin primarily on Microsoft platforms including: SQL Server , Windows Server , Exchange, Mimecast. Network knowledge (Firewalls, etc). Encryption and Data Masking Techniques (GPG, etc). Knowledge of SIEM tools (Splunk, Alert Logic). Familiarity with business continuity and disaster recovery. Understanding of GDPR and management of data. Ability to react quickly to and support incidents and investigations. Ability to support internal and external audits. What's in it for you? We're all about the little helps. That's why we give our wonderful colleagues bags of benefits. Including wellbeing services, an award-winning pension scheme and much, much more, our colleague reward package keeps on giving. And helps make every day a little better for you and your family. These include but are not limited to: Colleague bonus scheme Holiday starting at 25 days plus a personal day (plus Bank holidays) Buy holiday salary sacrifice scheme (for salaried roles) Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution Life Assurance - 5 x contractual pay 26 weeks maternity and adoption leave (after 1 years' service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks fully paid paternity leave The right to request flexible working from your first day with us Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing A Colleague Clubcard for you & a family member (after 3 months of service), giving you access to lots of discounts in-store & online Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want About Us A 50-50 joint venture between Tesco and VMO2 that was established back in 2003, Tesco Mobile has gone from strength to strength as we've launched into new services and markets. With more than 5 million customers, we're the largest mobile virtual network operator in the UK. We're proud to have an inclusive culture that's uniquely Tesco Mobile, with a strong sense of community, plus all the benefits of working for one of the shareholders. We care for human connection and we keep our customers at the heart of everything we do, which is why we've embraced the Agile way of working. Agile is more than just a methodology - it's a liberating journey that puts customers and purpose first. It empowers us to self-organise, collaborate, co-create and rapidly inspect and adapt everything we do - allowing us to respond at pace to our customers' needs. It encourages variety of thought and enables us to thrive, both individually and collectively. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. We're a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate.
16/05/2025
Full time
Database Security Engineer - Tesco Mobile Sector: Technology Role: Professional Contract Type: Permanent Hours: Full Time About the role As one of our Database Security Engineers within the Run and Operate chapter, you will be helping the team manage and deploy the data platforms environment in a secure and optimised manner. This will include all aspects of security, maintaining an evolving programme of work to address prioritised concerns, helping to identify threats and risks and working to implement solutions and mitigations. The role will include validation of planned changes to ensure that they comply with best practice and will also involve working with the Tesco Mobile Cyber Security Team. You will be responsible for: Be a team player - live the Tesco Mobile values. Work with stakeholders to agree improvements to the security of the infrastructure and applications. Define and refine database and related infrastructure security standards. Work as part of the team to solve complex cross-business technical problems. Creating business justifications for security improvements and present these to Product Owners and other stakeholders in an articulate manner for an audience that may not be technical. Share knowledge with other members of the squad. You will need: Ability to work with our Data Centre provider and other third parties to manage and update our infrastructure. Familiarity with security operations and working with SOC/MSOC teams. Security admin primarily on Microsoft platforms including: SQL Server , Windows Server , Exchange, Mimecast. Network knowledge (Firewalls, etc). Encryption and Data Masking Techniques (GPG, etc). Knowledge of SIEM tools (Splunk, Alert Logic). Familiarity with business continuity and disaster recovery. Understanding of GDPR and management of data. Ability to react quickly to and support incidents and investigations. Ability to support internal and external audits. What's in it for you? We're all about the little helps. That's why we give our wonderful colleagues bags of benefits. Including wellbeing services, an award-winning pension scheme and much, much more, our colleague reward package keeps on giving. And helps make every day a little better for you and your family. These include but are not limited to: Colleague bonus scheme Holiday starting at 25 days plus a personal day (plus Bank holidays) Buy holiday salary sacrifice scheme (for salaried roles) Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution Life Assurance - 5 x contractual pay 26 weeks maternity and adoption leave (after 1 years' service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks fully paid paternity leave The right to request flexible working from your first day with us Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing A Colleague Clubcard for you & a family member (after 3 months of service), giving you access to lots of discounts in-store & online Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want About Us A 50-50 joint venture between Tesco and VMO2 that was established back in 2003, Tesco Mobile has gone from strength to strength as we've launched into new services and markets. With more than 5 million customers, we're the largest mobile virtual network operator in the UK. We're proud to have an inclusive culture that's uniquely Tesco Mobile, with a strong sense of community, plus all the benefits of working for one of the shareholders. We care for human connection and we keep our customers at the heart of everything we do, which is why we've embraced the Agile way of working. Agile is more than just a methodology - it's a liberating journey that puts customers and purpose first. It empowers us to self-organise, collaborate, co-create and rapidly inspect and adapt everything we do - allowing us to respond at pace to our customers' needs. It encourages variety of thought and enables us to thrive, both individually and collectively. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. We're a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate.
Our clients are going through change and transformation to play with the big crowd, and challenge them in products and services. They are a brave and intelligent bunch who only require the very best. Multi award winning company. From design, development, testing, deploying and maintaining up-to-date applications and services, you enable The Company to deliver mission-critical communications solutions for customers. Location: Berkshire, UK, or Porto Portugal. This is an office-based vacancy and as such we expect all applicants to be willing to relocate or commute to our offices a minimum of 3 days per week as per our hybrid working policy. Key Responsibilities Manage multiple teams, by either carrying out the management activities directly or having a Software Development Manager report to them. Provide reporting to the SLT on their team or the wider department on a daily and weekly basis as required. Support Software Development Managers to handle complex performance issues of individuals or teams. Manage department wide projects and improvement initiatives. Complete performance reviews and personal development plans for direct reports. Manage performance issues in conjunction with your own line manager, including performance improvement plans and absence improvement plans. Lead recruitment activities, including recruitment days, phone and face to face interviews. On an ongoing basis consider the performance of team members and raising concerns with your own line manager and/or people team. Facilitate agile/Scrum ceremonies, refinement, planning, review and retrospectives. Collaborate with other teams and departments to ensure that deliverables from the team will meet the customer's expectation, for example working with operations on deployment of the software. Collaborate with the Product Owner to manage the Product(s) backlog and give guidance on timeframes for deliverables. Design the architecture of new application components and achieve internal sign off for development specifications where required. Lead development activities for applications and features to meet customer/project requirements. Lead teams using the chosen methodology/process, typically Scrum. Guide teams and when required test of new features or developments to make sure they perform the desired task correctly in all cases. Test sites/applications in different environments as necessary. Work with Quality Assurance teams/processes to validate builds ready for launch. Work throughout the software development lifecycle, to ensure success, following all necessary processes. Ensure appropriate documentation/updates are provided to relevant colleagues/customers. Maintenance and Improvement: Guide teams and when required problem solve and fix bugs as discovered/reported. Use technical knowledge to prioritise the most valuable maintenance and upgrade of the applications as required. Pair program and lead peer reviews following the team's agile process. Lead improvement initiatives for applications, process or the wider platform. Review projects/deployments and learn lessons to improve future performance. Stay up to date with trends and technological advancements in software development. Learn and test new technologies, frameworks and languages as relevant. About You Bachelor's Degree in a STEM, Computer Science or related subject, preferably from a Russell Group University. Strong experience managing multiple teams, by either carrying out the management activities directly or having a Software Development Manager report to them. Highly technical background working within Software Development teams. Proven ability to support team progression, i.e. by use of performance reviews and personal development plans for direct reports. Will collaborate closely with one or more customer(s) on complex projects. This will typically involve attending workshops, technical specification and assisting the customer with acceptance testing. Can write software specifications and provide other technical documentation as required. Good experience in SQL and using relational databases such as Microsoft SQL Server and PostGRES. Logical approach to problem solving. Ability to manage complex tasks and meet deadlines. Proven ability to manage and motivate others.
16/05/2025
Full time
Our clients are going through change and transformation to play with the big crowd, and challenge them in products and services. They are a brave and intelligent bunch who only require the very best. Multi award winning company. From design, development, testing, deploying and maintaining up-to-date applications and services, you enable The Company to deliver mission-critical communications solutions for customers. Location: Berkshire, UK, or Porto Portugal. This is an office-based vacancy and as such we expect all applicants to be willing to relocate or commute to our offices a minimum of 3 days per week as per our hybrid working policy. Key Responsibilities Manage multiple teams, by either carrying out the management activities directly or having a Software Development Manager report to them. Provide reporting to the SLT on their team or the wider department on a daily and weekly basis as required. Support Software Development Managers to handle complex performance issues of individuals or teams. Manage department wide projects and improvement initiatives. Complete performance reviews and personal development plans for direct reports. Manage performance issues in conjunction with your own line manager, including performance improvement plans and absence improvement plans. Lead recruitment activities, including recruitment days, phone and face to face interviews. On an ongoing basis consider the performance of team members and raising concerns with your own line manager and/or people team. Facilitate agile/Scrum ceremonies, refinement, planning, review and retrospectives. Collaborate with other teams and departments to ensure that deliverables from the team will meet the customer's expectation, for example working with operations on deployment of the software. Collaborate with the Product Owner to manage the Product(s) backlog and give guidance on timeframes for deliverables. Design the architecture of new application components and achieve internal sign off for development specifications where required. Lead development activities for applications and features to meet customer/project requirements. Lead teams using the chosen methodology/process, typically Scrum. Guide teams and when required test of new features or developments to make sure they perform the desired task correctly in all cases. Test sites/applications in different environments as necessary. Work with Quality Assurance teams/processes to validate builds ready for launch. Work throughout the software development lifecycle, to ensure success, following all necessary processes. Ensure appropriate documentation/updates are provided to relevant colleagues/customers. Maintenance and Improvement: Guide teams and when required problem solve and fix bugs as discovered/reported. Use technical knowledge to prioritise the most valuable maintenance and upgrade of the applications as required. Pair program and lead peer reviews following the team's agile process. Lead improvement initiatives for applications, process or the wider platform. Review projects/deployments and learn lessons to improve future performance. Stay up to date with trends and technological advancements in software development. Learn and test new technologies, frameworks and languages as relevant. About You Bachelor's Degree in a STEM, Computer Science or related subject, preferably from a Russell Group University. Strong experience managing multiple teams, by either carrying out the management activities directly or having a Software Development Manager report to them. Highly technical background working within Software Development teams. Proven ability to support team progression, i.e. by use of performance reviews and personal development plans for direct reports. Will collaborate closely with one or more customer(s) on complex projects. This will typically involve attending workshops, technical specification and assisting the customer with acceptance testing. Can write software specifications and provide other technical documentation as required. Good experience in SQL and using relational databases such as Microsoft SQL Server and PostGRES. Logical approach to problem solving. Ability to manage complex tasks and meet deadlines. Proven ability to manage and motivate others.
Alexander James Recruiting is currently working with a well-established supplier of various types of industrial solutions including loading bay solutions and industrial doors seeking a new Business Development Manager. With a competitive package to include a strong basic uncapped commission potential and other company benefits, this is a great opportunity for a sales professional looking to work in a niche sector. Responsibilities Managing an existing client based throughout the Basingstoke, Reading, Slough, High Wycombe, Windsor, Epsom postcodes Developing this client base further across the region through the sale of their industrial solution product range including industrial doors, safety barriers, loading bay locks and docking solutions Identify new sales opportunities for these products Visit customer sites and provide detailed site surveys with a solution based approach Provide technical knowledge to customers Requirements The company have a preference for a solution focused individual from the MHE, capital equipment or racking & storage industries but this is by no means essential and they are open to speaking to candidates from other sectors related to industrial doors or docking equipment or simply an individual from another technical sales sector looking for a change. Crucially you will be a dynamic individual with the drive and ability to manage existing and open new customer accounts. In terms of location you will ideally reside around the M25/M4 corridor but they are open to candidates slightly further afield. Benefits Competitive basic salary of up to 52k Uncapped commission potential ranging from 10k- 25k expected Hybrid Company Car Healthcare Phone & laptop 25 days holiday + statutory Medical and travel insurance Life Assurance Pension Scheme The Company A provider of various technical products into the industrial sector, our client supply industrial doors, docking solutions and other products to include machine guarding and safety systems. Having been established for over 40 years, they have a strong presence both in the UK and globally and due to recent expansion are looking for a new Area Sales Manager to develop the business in the West London/M25/M4 area.
16/05/2025
Full time
Alexander James Recruiting is currently working with a well-established supplier of various types of industrial solutions including loading bay solutions and industrial doors seeking a new Business Development Manager. With a competitive package to include a strong basic uncapped commission potential and other company benefits, this is a great opportunity for a sales professional looking to work in a niche sector. Responsibilities Managing an existing client based throughout the Basingstoke, Reading, Slough, High Wycombe, Windsor, Epsom postcodes Developing this client base further across the region through the sale of their industrial solution product range including industrial doors, safety barriers, loading bay locks and docking solutions Identify new sales opportunities for these products Visit customer sites and provide detailed site surveys with a solution based approach Provide technical knowledge to customers Requirements The company have a preference for a solution focused individual from the MHE, capital equipment or racking & storage industries but this is by no means essential and they are open to speaking to candidates from other sectors related to industrial doors or docking equipment or simply an individual from another technical sales sector looking for a change. Crucially you will be a dynamic individual with the drive and ability to manage existing and open new customer accounts. In terms of location you will ideally reside around the M25/M4 corridor but they are open to candidates slightly further afield. Benefits Competitive basic salary of up to 52k Uncapped commission potential ranging from 10k- 25k expected Hybrid Company Car Healthcare Phone & laptop 25 days holiday + statutory Medical and travel insurance Life Assurance Pension Scheme The Company A provider of various technical products into the industrial sector, our client supply industrial doors, docking solutions and other products to include machine guarding and safety systems. Having been established for over 40 years, they have a strong presence both in the UK and globally and due to recent expansion are looking for a new Area Sales Manager to develop the business in the West London/M25/M4 area.
We're looking for an Application Support Analyst to ensure our core applications are stable, optimised and continually improved which will support employees to deliver stellar service. You'll investigate and resolve application issues, maintain integrations and work closely with business users and suppliers to enhance our technology landscape. You'll have experience in an application support role, providing second and third line support for business applications, and have strong troubleshooting skills with a logical and analytical approach to problem solving. You'll have experience with housing management systems (e.g. Areon QLx) or other property or asset management applications and have the ability to communicate effectively with technical and non-technical stakeholders. Experience with integration platforms (e.g. Azure Integration Services) would be desirable. When we're hiring, we look for people who connect with our KOSMIHC values: We know our stuff We make it happen Feel a connection? If this sounds like you, please apply. Closing date for applications is 13 April. The Company Who we are Hello. We're RHP. Our purpose is to provide safe, secure, affordable homes - opening the door to life opportunities. We own and manage around 10,000 homes for social rent and shared ownership, and plan to build many more over the next five years. We were formed in 2000, and over the years have gradually extended our reach. Today we're proud to operate across the boroughs of Richmond, Hounslow, Kingston, Ealing, and Hillingdon. For the past twenty years, we've been passionate about providing excellent service and our vision has remained the same: to be one of the best service providers in the UK and an excellent employer. Our employees love working for us, and we've been recognised as an excellent employer through several prestigious awards, achieving Investors in People Platinum status and ranking in the top ten of the Great Place to Work list twice. In 2022 we gained gold accreditation as part of the Mind Workplace Wellbeing Index and were named as Family Friendly Employer of the Year at the Personnel Today Awards. Connecting through difference We embrace and understand the value diversity brings - it can only make us better and stronger. That's why a key part of our culture is to create an environment where everyone can be themselves and is treated fairly and equally. It's important to us that you feel valued, appreciated, and free to be who you are. Perks of the Job Our aim is to be an excellent employer and create a healthy work environment so you can be the best version of yourself. Our flexible Life Matters benefits package has been designed around the things our people value most to give you choice around what you need to live well at work, rest, and play - you'll have access to all these benefits during your time with us.
16/05/2025
Full time
We're looking for an Application Support Analyst to ensure our core applications are stable, optimised and continually improved which will support employees to deliver stellar service. You'll investigate and resolve application issues, maintain integrations and work closely with business users and suppliers to enhance our technology landscape. You'll have experience in an application support role, providing second and third line support for business applications, and have strong troubleshooting skills with a logical and analytical approach to problem solving. You'll have experience with housing management systems (e.g. Areon QLx) or other property or asset management applications and have the ability to communicate effectively with technical and non-technical stakeholders. Experience with integration platforms (e.g. Azure Integration Services) would be desirable. When we're hiring, we look for people who connect with our KOSMIHC values: We know our stuff We make it happen Feel a connection? If this sounds like you, please apply. Closing date for applications is 13 April. The Company Who we are Hello. We're RHP. Our purpose is to provide safe, secure, affordable homes - opening the door to life opportunities. We own and manage around 10,000 homes for social rent and shared ownership, and plan to build many more over the next five years. We were formed in 2000, and over the years have gradually extended our reach. Today we're proud to operate across the boroughs of Richmond, Hounslow, Kingston, Ealing, and Hillingdon. For the past twenty years, we've been passionate about providing excellent service and our vision has remained the same: to be one of the best service providers in the UK and an excellent employer. Our employees love working for us, and we've been recognised as an excellent employer through several prestigious awards, achieving Investors in People Platinum status and ranking in the top ten of the Great Place to Work list twice. In 2022 we gained gold accreditation as part of the Mind Workplace Wellbeing Index and were named as Family Friendly Employer of the Year at the Personnel Today Awards. Connecting through difference We embrace and understand the value diversity brings - it can only make us better and stronger. That's why a key part of our culture is to create an environment where everyone can be themselves and is treated fairly and equally. It's important to us that you feel valued, appreciated, and free to be who you are. Perks of the Job Our aim is to be an excellent employer and create a healthy work environment so you can be the best version of yourself. Our flexible Life Matters benefits package has been designed around the things our people value most to give you choice around what you need to live well at work, rest, and play - you'll have access to all these benefits during your time with us.
Vacancy Salary From £56,000 + company benefits Vacancy Location Remote This is a Temporary, Full Time vacancy that closed a month ago at 23:59 BST. The Vacancy At Evri we understand that searching for your first job, your next job, or that big promotion is a huge milestone. Here at Evri we always think about what it's like to be in your position when making those big decisions. It takes courage to make change happen in your life, and we're here to help you with that. We're here for the first step, the next step, and the big step. You're not just a number to us. You've got to know you'll love working here. It's as important to us as you 'being the right fit'. We want to help you feel what it's like to work at Evri, to see the value you can bring to any of our roles, and how we can help you grow. We're never one-size-fits-all. Our careers are as unique as you are. We are looking for a Senior Non-Functional Tester on a 12 month fixed term basis to be responsible for creating test plans and packs from information gathered from stakeholders, application code, monitoring metrics, policy, standards, traffic capturing, code analysis and any in-scope compliance requirement. You will be working on multiple streams, and we expect you to balance your day-to-day tasks. At Evri we carry out several types of performance testing: performance, stress, scalability, recovery, and portability testing. As a member of our team, you are expected to be an industry expert in these areas and support the development of relevant policies and standards aligned with industry best practices. You will join early in a systems lifecycle to determine its performance testing needs and ensure everything required is in place. For each test, you will monitor resources, investigate discrepancies, and provide solutions to stakeholders highlighting issues and remediation work where needed. In collaboration with our development and service teams, provide feedback and guidance on scaling rules, instance sizing, and the best course of action in cases where performance degradation is identified. You will be accountable for: Validating application features in production-like environments to ensure product stability from inception to release. Joining early in the project and product lifecycle to take complete ownership of assigned performance tasks and collaborate with stakeholders to ensure comprehensive testing. Reviewing product designs and usage patterns to validate or source non-functional requirements. Providing concise and reusable test packs for consistent feedback to test and dev teams. Conducting root cause analysis when problems arise in collaboration with relevant stakeholders and clearly presenting your findings. Managing data by finding or generating the necessary test data. Regularly reporting to key stakeholders (Defects Found, Work Estimations, and Test Results). Mentoring colleagues across Development and Test teams. Following the test strategy and implementing its solutions across our estate. To be successful in this role you will require the following: Diverse experience of using Evri technologies, JAVA, AWS, Oracle, AppDynamics. Comprehensive experience with testing tools, JMeter, Tarus, Python, GIT, and Bash. Willingness to learn and present new things; we are a rapidly growing team. Strong experience of working in a cloud-first environment with autoscaling policies. Experience working in a fast-paced and dynamic working environment. Prior experience working with dynamic data. Experience with ticketing systems such as JIRA and ServiceNow. Excellent communication, interpersonal, and reporting skills. Baseline understanding of security and privacy by design and default. Significant knowledge of other performance tools and techniques. A Computer Science Degree or equivalent would be advantageous. Prior Functional Testing and Automation experience would be advantageous. Why Work Here? We're constantly looking at ways to become a more inclusive and diverse employer, and our benefits package is important to us. Here's some of what we currently offer: Flexible working; work from home or in the office - whatever suits you. 26 days + bank holidays, with an option to buy and sell up to 5 days holidays. Bonus Scheme; an annual bonus that can earn up to 15% if you really push the boundaries. Pension; 3% employer contribution on top of what you choose to commit yourself. A range of discounts from our clients. Flexible benefits such as additional life assurance, critical life insurances, and others to choose from. In addition to this, Evri has launched a benefit allowing employees to request to work from anywhere in the world for up to 90 days. At Evri, we know we only grow if our people do too. That's why we're committed to building a truly inclusive and diverse workplace where everyone can bring - and be - their whole authentic selves. We're on a journey to better represent the customers we serve around the UK. We're committed to removing barriers and ensuring that each person at Evri is valued for who they are, and what they bring to our business. We are Evri. Where everyone is welcome. We're excited for the future. Let's deliver it together. About Us Every parcel, every person, every place - every delivery made for you. Evri is leading the way in creating responsible delivery experiences for everyone, everywhere. We offer the most convenient way to send, receive, and return parcels without costing the earth. Whether it's a customer sending a present to a friend, a marketplace trader shipping in bulk, or a major retailer such as John Lewis, ASOS, or Next, we've got it covered. With our team of 30,000 couriers, thousands of local ParcelShops, and a growing network of hubs and depots across the country, we safely get parcels from A to everywhere. And it's not just customers and retailers who trust us. We've won numerous industry awards over the past few years, including accolades for IT, innovation, and our green fleet. But we wouldn't be the biggest dedicated parcel delivery company in the UK without amazing people. We're a friendly, ambitious, and diverse bunch, united by a passion for delivering the best customer experience. We have great opportunities throughout the business, so take a look to see where you might fit in. We can't wait to hear from you. Free digital GP service for all colleagues and their family. Wagestream - access a portion of your earned income before payday. Free basic Will and discounted partner mirror Will for all colleagues. 50% discount on sending parcels through Evri. Cycle to Work scheme. Company funded Life Assurance. Employee Assistance Programme with free counselling. Great career progression. Up to 26 days holiday. Voluntary flexible benefits at discounted corporate rates.
16/05/2025
Full time
Vacancy Salary From £56,000 + company benefits Vacancy Location Remote This is a Temporary, Full Time vacancy that closed a month ago at 23:59 BST. The Vacancy At Evri we understand that searching for your first job, your next job, or that big promotion is a huge milestone. Here at Evri we always think about what it's like to be in your position when making those big decisions. It takes courage to make change happen in your life, and we're here to help you with that. We're here for the first step, the next step, and the big step. You're not just a number to us. You've got to know you'll love working here. It's as important to us as you 'being the right fit'. We want to help you feel what it's like to work at Evri, to see the value you can bring to any of our roles, and how we can help you grow. We're never one-size-fits-all. Our careers are as unique as you are. We are looking for a Senior Non-Functional Tester on a 12 month fixed term basis to be responsible for creating test plans and packs from information gathered from stakeholders, application code, monitoring metrics, policy, standards, traffic capturing, code analysis and any in-scope compliance requirement. You will be working on multiple streams, and we expect you to balance your day-to-day tasks. At Evri we carry out several types of performance testing: performance, stress, scalability, recovery, and portability testing. As a member of our team, you are expected to be an industry expert in these areas and support the development of relevant policies and standards aligned with industry best practices. You will join early in a systems lifecycle to determine its performance testing needs and ensure everything required is in place. For each test, you will monitor resources, investigate discrepancies, and provide solutions to stakeholders highlighting issues and remediation work where needed. In collaboration with our development and service teams, provide feedback and guidance on scaling rules, instance sizing, and the best course of action in cases where performance degradation is identified. You will be accountable for: Validating application features in production-like environments to ensure product stability from inception to release. Joining early in the project and product lifecycle to take complete ownership of assigned performance tasks and collaborate with stakeholders to ensure comprehensive testing. Reviewing product designs and usage patterns to validate or source non-functional requirements. Providing concise and reusable test packs for consistent feedback to test and dev teams. Conducting root cause analysis when problems arise in collaboration with relevant stakeholders and clearly presenting your findings. Managing data by finding or generating the necessary test data. Regularly reporting to key stakeholders (Defects Found, Work Estimations, and Test Results). Mentoring colleagues across Development and Test teams. Following the test strategy and implementing its solutions across our estate. To be successful in this role you will require the following: Diverse experience of using Evri technologies, JAVA, AWS, Oracle, AppDynamics. Comprehensive experience with testing tools, JMeter, Tarus, Python, GIT, and Bash. Willingness to learn and present new things; we are a rapidly growing team. Strong experience of working in a cloud-first environment with autoscaling policies. Experience working in a fast-paced and dynamic working environment. Prior experience working with dynamic data. Experience with ticketing systems such as JIRA and ServiceNow. Excellent communication, interpersonal, and reporting skills. Baseline understanding of security and privacy by design and default. Significant knowledge of other performance tools and techniques. A Computer Science Degree or equivalent would be advantageous. Prior Functional Testing and Automation experience would be advantageous. Why Work Here? We're constantly looking at ways to become a more inclusive and diverse employer, and our benefits package is important to us. Here's some of what we currently offer: Flexible working; work from home or in the office - whatever suits you. 26 days + bank holidays, with an option to buy and sell up to 5 days holidays. Bonus Scheme; an annual bonus that can earn up to 15% if you really push the boundaries. Pension; 3% employer contribution on top of what you choose to commit yourself. A range of discounts from our clients. Flexible benefits such as additional life assurance, critical life insurances, and others to choose from. In addition to this, Evri has launched a benefit allowing employees to request to work from anywhere in the world for up to 90 days. At Evri, we know we only grow if our people do too. That's why we're committed to building a truly inclusive and diverse workplace where everyone can bring - and be - their whole authentic selves. We're on a journey to better represent the customers we serve around the UK. We're committed to removing barriers and ensuring that each person at Evri is valued for who they are, and what they bring to our business. We are Evri. Where everyone is welcome. We're excited for the future. Let's deliver it together. About Us Every parcel, every person, every place - every delivery made for you. Evri is leading the way in creating responsible delivery experiences for everyone, everywhere. We offer the most convenient way to send, receive, and return parcels without costing the earth. Whether it's a customer sending a present to a friend, a marketplace trader shipping in bulk, or a major retailer such as John Lewis, ASOS, or Next, we've got it covered. With our team of 30,000 couriers, thousands of local ParcelShops, and a growing network of hubs and depots across the country, we safely get parcels from A to everywhere. And it's not just customers and retailers who trust us. We've won numerous industry awards over the past few years, including accolades for IT, innovation, and our green fleet. But we wouldn't be the biggest dedicated parcel delivery company in the UK without amazing people. We're a friendly, ambitious, and diverse bunch, united by a passion for delivering the best customer experience. We have great opportunities throughout the business, so take a look to see where you might fit in. We can't wait to hear from you. Free digital GP service for all colleagues and their family. Wagestream - access a portion of your earned income before payday. Free basic Will and discounted partner mirror Will for all colleagues. 50% discount on sending parcels through Evri. Cycle to Work scheme. Company funded Life Assurance. Employee Assistance Programme with free counselling. Great career progression. Up to 26 days holiday. Voluntary flexible benefits at discounted corporate rates.
Job Description: We are on the lookout for a dynamic Sr Manager, DX GenAI Platforms Operations to lead the operational excellence of the Mars GenAI platform within our digital experience ecosystem. This pivotal role will serve as the backbone of the Mars GenAI platform, ensuring its seamless performance, compliance, and scalability to effectively meet the diverse and evolving demands across various segments. The Senior Manager will play a crucial role in bridging the gap between cutting-edge AI innovations and enterprise-grade service delivery. By implementing robust LLMOps practices and ensuring strict governance alignment, this leader will champion operational excellence while adhering to Mars' Responsible AI principles. With this critical role in place, we anticipate enhanced integration of Generative AI deployments, consistent AI performance, and the unlocking of transformative AI-driven initiatives. This proactive approach will empower Mars to scale digital experiences with the trust and agility that our stakeholders expect, positioning us at the forefront of innovation in the digital landscape. Join us in shaping the future of digital experiences at Mars, where innovation meets responsibility. What are we looking for? Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or a related technical field 8+ years of experience in enterprise technology roles, with 3-5 years focused on platform operations or service management Hands-on experience with managing GenAI/ML platforms and LLM-based services (e.g., OpenAI, Anthropic, Azure OpenAI, Hugging Face) Proven track record in implementing and scaling MLOps or LLMOps practices in a production environment Certifications in cloud platforms (e.g., Azure, AWS, GCP) and/or ITIL Service Management preferred Advanced coursework or certifications in AI/ML, MLOps, or LLMOps is a strong plus Ongoing learning and participation in GenAI or platform operations communities is encouraged Strong understanding of AI governance, data privacy, and Responsible AI frameworks Experience with AI/ML frameworks such as TensorFlow, PyTorch, LangChain, or similar technologies Demonstrated ability to lead cross-functional teams and operate within complex enterprise ecosystems Familiarity with monitoring, observability, and platform telemetry tools (e.g., Prometheus, Grafana, Azure Monitor) Exceptional communication and stakeholder engagement skills to partner with business, technical, and governance teams Experience managing platform SLAs, incident management, and continuous improvement cycles in high-availability environments Ability to balance strategic thinking with hands-on execution in a fast-paced, evolving landscape Professional proficiency in English What will be your key responsibilities? In this pivotal role, you will collaborate closely with senior leaders across our organization to drive service management excellence. You will oversee the comprehensive management and operations of our GenAI platforms, ensuring scalability, value creation, and alignment with business objectives. Your key responsibilities will include: Platform Operations & Reliability Lead the comprehensive operations of the Mars AI eXperiences (MAX) Platform, ensuring high availability, scalability, and optimal performance of GenAI services across global business units. Implement strategies to enhance platform reliability and resilience, proactively addressing potential challenges. LLMOps Implementation Develop and operationalize Large Language Model Operations (LLMOps) practices, encompassing model deployment, monitoring, versioning, rollback, and performance tuning at scale. Ensure efficient management of AI models to maximize their effectiveness and business impact. Service Management & Support Establish and manage robust service management processes, including incident management, service-level agreements (SLAs), change management, and continuous service improvement for GenAI platforms. Drive excellence in service delivery through proactive support and management strategies. Governance & Compliance Alignment Ensure platform adherence to Responsible AI, data privacy, security, and compliance policies by collaborating with Segment, Corporate, Enterprise Architecture (EA), and the GenAI Center of Excellence (COE) governance bodies. Implement frameworks to uphold ethical and secure AI practices. Platform Roadmap Execution Operationalize the GenAI platform roadmap by translating strategic priorities into scalable and secure service offerings, infrastructure improvements, and automation pipelines. Drive the execution of initiatives that align with organizational goals and enhance platform capabilities. Cross-Segment Enablement Partner with DX GenAI platform and product teams, developers, and business stakeholders to enable AI-driven solutions through reusable services, templates, SDKs, and APIs that accelerate innovation. Foster collaboration to drive cross-segment AI adoption and innovation. Monitoring, Observability & Reporting Track key performance indicators (KPIs) for platform and product utilization, model effectiveness, and business impact. Implement proactive monitoring, observability, and telemetry frameworks to ensure platform health, usage tracking, cost transparency, and early issue detection. Operational Readiness & Change Adoption Drive operational readiness for new features and AI models through runbooks, support enablement, risk assessments, and change communication across stakeholders. Ensure smooth transitions and adoption of new technologies within the organization. Incident & Problem Management Leadership Lead root cause analysis, post-mortems, and continuous improvement efforts for platform incidents or performance degradation to strengthen resilience. Implement strategies to prevent recurrence and enhance platform stability. AI Fluency & Evangelism Promote AI fluency within the broader organization by sharing best practices, operational playbooks, and success stories from GenAI platform adoption. Advocate for AI-driven transformations and educate stakeholders on the benefits and applications of AI technologies. Stakeholder Engagement Serve as the primary liaison between business segments, DX Leadership, GenAI COE, technology, and GDO teams to drive alignment on GenAI initiatives. Educate and influence senior executives, advocating for AI-driven transformations while addressing concerns around risks, ethics, and compliance. Collaboration with Other Technology Teams Work closely with Enterprise Architecture, Data, Cloud, Security, and Responsible AI teams to integrate the GenAI platform within the broader technology ecosystem. Align with platform engineering teams to ensure scalable infrastructure that supports AI workloads efficiently. Partner with external AI providers and research institutions to stay ahead of advancements and incorporate cutting-edge capabilities into the platform. Responsible AI & Compliance Champion ethical AI practices, ensuring all deployed GenAI models adhere to Mars' Responsible AI framework and regulatory standards. Implement bias detection, explainability, and risk mitigation mechanisms to ensure fair, accountable, and transparent AI applications. Stay abreast of global AI regulations and compliance requirements, ensuring platform readiness for evolving legal landscapes. Budget & Financial Oversight Manage the DX Engineering team's financial planning and budget allocation for GenAI initiatives, including planned platform costs and vendor partnership costs. Ensure cost-effective delivery by optimizing resources, tracking expenditures, and identifying opportunities for efficiency gains while aligning with business objectives and financial constraints. What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
15/05/2025
Full time
Job Description: We are on the lookout for a dynamic Sr Manager, DX GenAI Platforms Operations to lead the operational excellence of the Mars GenAI platform within our digital experience ecosystem. This pivotal role will serve as the backbone of the Mars GenAI platform, ensuring its seamless performance, compliance, and scalability to effectively meet the diverse and evolving demands across various segments. The Senior Manager will play a crucial role in bridging the gap between cutting-edge AI innovations and enterprise-grade service delivery. By implementing robust LLMOps practices and ensuring strict governance alignment, this leader will champion operational excellence while adhering to Mars' Responsible AI principles. With this critical role in place, we anticipate enhanced integration of Generative AI deployments, consistent AI performance, and the unlocking of transformative AI-driven initiatives. This proactive approach will empower Mars to scale digital experiences with the trust and agility that our stakeholders expect, positioning us at the forefront of innovation in the digital landscape. Join us in shaping the future of digital experiences at Mars, where innovation meets responsibility. What are we looking for? Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or a related technical field 8+ years of experience in enterprise technology roles, with 3-5 years focused on platform operations or service management Hands-on experience with managing GenAI/ML platforms and LLM-based services (e.g., OpenAI, Anthropic, Azure OpenAI, Hugging Face) Proven track record in implementing and scaling MLOps or LLMOps practices in a production environment Certifications in cloud platforms (e.g., Azure, AWS, GCP) and/or ITIL Service Management preferred Advanced coursework or certifications in AI/ML, MLOps, or LLMOps is a strong plus Ongoing learning and participation in GenAI or platform operations communities is encouraged Strong understanding of AI governance, data privacy, and Responsible AI frameworks Experience with AI/ML frameworks such as TensorFlow, PyTorch, LangChain, or similar technologies Demonstrated ability to lead cross-functional teams and operate within complex enterprise ecosystems Familiarity with monitoring, observability, and platform telemetry tools (e.g., Prometheus, Grafana, Azure Monitor) Exceptional communication and stakeholder engagement skills to partner with business, technical, and governance teams Experience managing platform SLAs, incident management, and continuous improvement cycles in high-availability environments Ability to balance strategic thinking with hands-on execution in a fast-paced, evolving landscape Professional proficiency in English What will be your key responsibilities? In this pivotal role, you will collaborate closely with senior leaders across our organization to drive service management excellence. You will oversee the comprehensive management and operations of our GenAI platforms, ensuring scalability, value creation, and alignment with business objectives. Your key responsibilities will include: Platform Operations & Reliability Lead the comprehensive operations of the Mars AI eXperiences (MAX) Platform, ensuring high availability, scalability, and optimal performance of GenAI services across global business units. Implement strategies to enhance platform reliability and resilience, proactively addressing potential challenges. LLMOps Implementation Develop and operationalize Large Language Model Operations (LLMOps) practices, encompassing model deployment, monitoring, versioning, rollback, and performance tuning at scale. Ensure efficient management of AI models to maximize their effectiveness and business impact. Service Management & Support Establish and manage robust service management processes, including incident management, service-level agreements (SLAs), change management, and continuous service improvement for GenAI platforms. Drive excellence in service delivery through proactive support and management strategies. Governance & Compliance Alignment Ensure platform adherence to Responsible AI, data privacy, security, and compliance policies by collaborating with Segment, Corporate, Enterprise Architecture (EA), and the GenAI Center of Excellence (COE) governance bodies. Implement frameworks to uphold ethical and secure AI practices. Platform Roadmap Execution Operationalize the GenAI platform roadmap by translating strategic priorities into scalable and secure service offerings, infrastructure improvements, and automation pipelines. Drive the execution of initiatives that align with organizational goals and enhance platform capabilities. Cross-Segment Enablement Partner with DX GenAI platform and product teams, developers, and business stakeholders to enable AI-driven solutions through reusable services, templates, SDKs, and APIs that accelerate innovation. Foster collaboration to drive cross-segment AI adoption and innovation. Monitoring, Observability & Reporting Track key performance indicators (KPIs) for platform and product utilization, model effectiveness, and business impact. Implement proactive monitoring, observability, and telemetry frameworks to ensure platform health, usage tracking, cost transparency, and early issue detection. Operational Readiness & Change Adoption Drive operational readiness for new features and AI models through runbooks, support enablement, risk assessments, and change communication across stakeholders. Ensure smooth transitions and adoption of new technologies within the organization. Incident & Problem Management Leadership Lead root cause analysis, post-mortems, and continuous improvement efforts for platform incidents or performance degradation to strengthen resilience. Implement strategies to prevent recurrence and enhance platform stability. AI Fluency & Evangelism Promote AI fluency within the broader organization by sharing best practices, operational playbooks, and success stories from GenAI platform adoption. Advocate for AI-driven transformations and educate stakeholders on the benefits and applications of AI technologies. Stakeholder Engagement Serve as the primary liaison between business segments, DX Leadership, GenAI COE, technology, and GDO teams to drive alignment on GenAI initiatives. Educate and influence senior executives, advocating for AI-driven transformations while addressing concerns around risks, ethics, and compliance. Collaboration with Other Technology Teams Work closely with Enterprise Architecture, Data, Cloud, Security, and Responsible AI teams to integrate the GenAI platform within the broader technology ecosystem. Align with platform engineering teams to ensure scalable infrastructure that supports AI workloads efficiently. Partner with external AI providers and research institutions to stay ahead of advancements and incorporate cutting-edge capabilities into the platform. Responsible AI & Compliance Champion ethical AI practices, ensuring all deployed GenAI models adhere to Mars' Responsible AI framework and regulatory standards. Implement bias detection, explainability, and risk mitigation mechanisms to ensure fair, accountable, and transparent AI applications. Stay abreast of global AI regulations and compliance requirements, ensuring platform readiness for evolving legal landscapes. Budget & Financial Oversight Manage the DX Engineering team's financial planning and budget allocation for GenAI initiatives, including planned platform costs and vendor partnership costs. Ensure cost-effective delivery by optimizing resources, tracking expenditures, and identifying opportunities for efficiency gains while aligning with business objectives and financial constraints. What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
MBS have an exciting opportunity for an experienced IT Director to join our Colnbrook based team delivering IT services and infrastructure across our UK and European locations.
With a strong focus on customer service, you will be leading the decision-making process for scope and delivery of services to both internal and external customers. You will be responsible for providing network connectivity and software services and ensuring delivery of a scalable, secure, and resilient service.
In this role, you will be responsible for understanding the needs and developing the architecture of the company's information technology operations and infrastructure, including the creation and implementation of IT strategy, processes, services, and solutions to our users and customers across the different business units.
Part of this role will be the development of a business service to resell network services and you should have some experience of working with customers and developing a revenue generating service.
As IT Director, you will work closely with the senior management team to identify and prioritise technology initiatives that align with the company's goals in a fast pace and growing business.
You will also be responsible for developing and managing the IT budget and ensuring that all IT projects are completed on time and within budget limits.
The successful candidate will be agile, strategic as well as a good leader and communicator across all levels of the business. They will have a genuine drive to deliver high quality service, improve systems, resilience, and security across the business.
10/03/2023
Full time
MBS have an exciting opportunity for an experienced IT Director to join our Colnbrook based team delivering IT services and infrastructure across our UK and European locations.
With a strong focus on customer service, you will be leading the decision-making process for scope and delivery of services to both internal and external customers. You will be responsible for providing network connectivity and software services and ensuring delivery of a scalable, secure, and resilient service.
In this role, you will be responsible for understanding the needs and developing the architecture of the company's information technology operations and infrastructure, including the creation and implementation of IT strategy, processes, services, and solutions to our users and customers across the different business units.
Part of this role will be the development of a business service to resell network services and you should have some experience of working with customers and developing a revenue generating service.
As IT Director, you will work closely with the senior management team to identify and prioritise technology initiatives that align with the company's goals in a fast pace and growing business.
You will also be responsible for developing and managing the IT budget and ensuring that all IT projects are completed on time and within budget limits.
The successful candidate will be agile, strategic as well as a good leader and communicator across all levels of the business. They will have a genuine drive to deliver high quality service, improve systems, resilience, and security across the business.
Our mission is to build a strong and cohesive community of Project and Programme Managers to support our Tier 1 Telecommunication, Media and Technology clients to build and improve their digital infrastructure and tackle a great variety of technology challenges by leveraging our unparalleled industry knowledge. In this role, you will manage projects (typically £1-5 million financial budget) across various areas, including Web and App software development, Middleware app deployment, and more. You will define, plan and manage the deliverables for assigned workstreams as part of larger projects/programmes and will be accountable for their quality and for delivering within the constraints of time and costs. You will be responsible for: Identifying and managing key stakeholder relationships representing NTT DATA UK values and standards. Developing and gaining agreement of the project plan, and providing regular progress reports to key stakeholders, as well as all general project communications. Determining, procuring and managing appropriate resources to deliver the project (functional or divisional team and a small number of third parties), as well as managing all aspects of risks, issues and contingency. Coordinating and/or managing virtual teams in a matrix environment. As a Project Manager at NTT DATA UK, you will bring proven stakeholder management, negotiation and conflict management skills, along with the ability to understand and manage project risks when dealing with uncertainty and to own and resolve project issues. The role requires your in-depth understanding and experience of project planning processes, techniques and methodologies in multi-disciplinary and commercial environments. It would be a great asset for you to have a Project Management qualification (PRINCE2, PMP, etc.) and/or an Agile certification. Our Delivery Management practice aims to build a strong professional community where each individual can mentor others and be mentored, and can grow professionally through training and support to reach their career goals. The focus on clients, teamwork and foresight are our DNA and we are looking for someone who shares and embodies these core values, leading by example. To support your hard work and dedication, we will offer you the following: 25 days of holidays, with the possibility to buy or sell 5 days within your first month The opportunity, as we grow, to experiment new industries, such as Insurance, Public Sector, etc. An online training platform with 3000+ courses, accessible from everywhere, to sharpen your skills ...And much more!
22/09/2022
Full time
Our mission is to build a strong and cohesive community of Project and Programme Managers to support our Tier 1 Telecommunication, Media and Technology clients to build and improve their digital infrastructure and tackle a great variety of technology challenges by leveraging our unparalleled industry knowledge. In this role, you will manage projects (typically £1-5 million financial budget) across various areas, including Web and App software development, Middleware app deployment, and more. You will define, plan and manage the deliverables for assigned workstreams as part of larger projects/programmes and will be accountable for their quality and for delivering within the constraints of time and costs. You will be responsible for: Identifying and managing key stakeholder relationships representing NTT DATA UK values and standards. Developing and gaining agreement of the project plan, and providing regular progress reports to key stakeholders, as well as all general project communications. Determining, procuring and managing appropriate resources to deliver the project (functional or divisional team and a small number of third parties), as well as managing all aspects of risks, issues and contingency. Coordinating and/or managing virtual teams in a matrix environment. As a Project Manager at NTT DATA UK, you will bring proven stakeholder management, negotiation and conflict management skills, along with the ability to understand and manage project risks when dealing with uncertainty and to own and resolve project issues. The role requires your in-depth understanding and experience of project planning processes, techniques and methodologies in multi-disciplinary and commercial environments. It would be a great asset for you to have a Project Management qualification (PRINCE2, PMP, etc.) and/or an Agile certification. Our Delivery Management practice aims to build a strong professional community where each individual can mentor others and be mentored, and can grow professionally through training and support to reach their career goals. The focus on clients, teamwork and foresight are our DNA and we are looking for someone who shares and embodies these core values, leading by example. To support your hard work and dedication, we will offer you the following: 25 days of holidays, with the possibility to buy or sell 5 days within your first month The opportunity, as we grow, to experiment new industries, such as Insurance, Public Sector, etc. An online training platform with 3000+ courses, accessible from everywhere, to sharpen your skills ...And much more!
Capgemini Engineering are looking for a Voice IMS Test Lead to join the team in Slough. The Converged Core Voice Testing team is responsible for testing and/or supporting testing of Tier 1 Voice Core services, platforms and the support of them (in the test environment) through excellent operational support systems. We are responsible for all switching platforms that carry voice traffic in the VMO2 Voice services network from CS voice, IMS, UDC, signalling and interconnection to the outside world. As Core Voice Integration and Test Lead you will report to the Converged Core Voice Testing Manager. You will be working alongside other test engineers and responsible for managing the integration activities and testing of design changes across IMS and legacy Voice networks, as well as integration to northbound BSS & provisioning systems. As part of a project team you will ensure test strategies, plans and reports are customer centric, quality controlled and deliver to the needs of customer and project. The role includes working with suppliers to specify requirements, review compliance statements, ensure use cases are catered for, and act as the single point of contact for platform and service related issues for existing and new network elements. The role includes providing technical test management expertise to support complex partner projects and liaison with commercial teams across VMO2UK. The role will be part of a team testing network designs for core voice platforms specifically user databases, and IMS. You will have experience of working in a Tier 1 mobile network operator or equipment supplier to Tier 1 mobile operators. You will have worked in the area of service provisioning and activation, specifically around the implementation of Voice core element provisioning for HSS, UDR, IMS and IMS services, and experience of REST interface for provisioning. It would be advantageous to have working knowledge of 5G NSA and SA and experience of TLS 1.2 connectivity and mutual provisioning (non-authentication). You will have a strong knowledge of IMS applications and platforms, preferably in an integration and test management role. It will be a requirement that you have knowledge of cloud based deployments of those applications. In addition it is expected that you have extensive knowledge of cellular networks and networking principles (2G, 3G, 4G, 5G & IMS) including supporting signalling systems C7, SIP, Diameter and MAP and the interfaces to other network domains, EPC, CS, IMS, BSS etc. You will also ideally have knowledge of technology in the standards arena and the understanding of traffic principles. An understanding of UK TSR will be advantageous. You should have experience of working in Faraday cages and creating resource plans (environment and people resources). You will have overall responsibility of all phases of the test life-cycle (unit, functional, E2E, ORT, etc). You will have the ability to oversee activities covering both testbed and live/Production environment. You will own and update the IMS test strategy, and oversee the test plan/s and reports; covering all phases (Testbed, Sandbox, Reference Data etc). Appropriate management of resources to complete test plans, test cases and ensuring regular validation against progress, will be required, as well as ensuring assigned test leads (Networks and IT) are adhering to agreed project timelines. You will have proven skills of the effective management of test risks and issues, communicating escalations as and when required. You will be the conduit of engagement with the Mavenir Test Manager to ensure clear and accurate reporting of test progress. You will be able to clearly communicate test progress to the internal project team through weekly updates at project meetings, as well as line into the Test Manager to provide a single update to reflect Network and IT test activities. You will be an enthusiastic, self-motivated team player with drive to succeed and you will have excellent communications skills with a proven ability to interface and explain detailed technical concepts and design principles. A strong collaborator who should be able to work with multi-disciplined internal teams across relevant areas of the business and external customers. You will often to be asked to work alone so strong self-discipline is a must in order to meet tight deadlines. The role holder expected education qualifications would include a Degree in Engineering or relevant long term technical specialism.
22/09/2022
Full time
Capgemini Engineering are looking for a Voice IMS Test Lead to join the team in Slough. The Converged Core Voice Testing team is responsible for testing and/or supporting testing of Tier 1 Voice Core services, platforms and the support of them (in the test environment) through excellent operational support systems. We are responsible for all switching platforms that carry voice traffic in the VMO2 Voice services network from CS voice, IMS, UDC, signalling and interconnection to the outside world. As Core Voice Integration and Test Lead you will report to the Converged Core Voice Testing Manager. You will be working alongside other test engineers and responsible for managing the integration activities and testing of design changes across IMS and legacy Voice networks, as well as integration to northbound BSS & provisioning systems. As part of a project team you will ensure test strategies, plans and reports are customer centric, quality controlled and deliver to the needs of customer and project. The role includes working with suppliers to specify requirements, review compliance statements, ensure use cases are catered for, and act as the single point of contact for platform and service related issues for existing and new network elements. The role includes providing technical test management expertise to support complex partner projects and liaison with commercial teams across VMO2UK. The role will be part of a team testing network designs for core voice platforms specifically user databases, and IMS. You will have experience of working in a Tier 1 mobile network operator or equipment supplier to Tier 1 mobile operators. You will have worked in the area of service provisioning and activation, specifically around the implementation of Voice core element provisioning for HSS, UDR, IMS and IMS services, and experience of REST interface for provisioning. It would be advantageous to have working knowledge of 5G NSA and SA and experience of TLS 1.2 connectivity and mutual provisioning (non-authentication). You will have a strong knowledge of IMS applications and platforms, preferably in an integration and test management role. It will be a requirement that you have knowledge of cloud based deployments of those applications. In addition it is expected that you have extensive knowledge of cellular networks and networking principles (2G, 3G, 4G, 5G & IMS) including supporting signalling systems C7, SIP, Diameter and MAP and the interfaces to other network domains, EPC, CS, IMS, BSS etc. You will also ideally have knowledge of technology in the standards arena and the understanding of traffic principles. An understanding of UK TSR will be advantageous. You should have experience of working in Faraday cages and creating resource plans (environment and people resources). You will have overall responsibility of all phases of the test life-cycle (unit, functional, E2E, ORT, etc). You will have the ability to oversee activities covering both testbed and live/Production environment. You will own and update the IMS test strategy, and oversee the test plan/s and reports; covering all phases (Testbed, Sandbox, Reference Data etc). Appropriate management of resources to complete test plans, test cases and ensuring regular validation against progress, will be required, as well as ensuring assigned test leads (Networks and IT) are adhering to agreed project timelines. You will have proven skills of the effective management of test risks and issues, communicating escalations as and when required. You will be the conduit of engagement with the Mavenir Test Manager to ensure clear and accurate reporting of test progress. You will be able to clearly communicate test progress to the internal project team through weekly updates at project meetings, as well as line into the Test Manager to provide a single update to reflect Network and IT test activities. You will be an enthusiastic, self-motivated team player with drive to succeed and you will have excellent communications skills with a proven ability to interface and explain detailed technical concepts and design principles. A strong collaborator who should be able to work with multi-disciplined internal teams across relevant areas of the business and external customers. You will often to be asked to work alone so strong self-discipline is a must in order to meet tight deadlines. The role holder expected education qualifications would include a Degree in Engineering or relevant long term technical specialism.
JOB TITLE : Senior Product Manager/ Business Manager Chromebook Product Category SALARY: £45,000-£50,0000 Benefits: £12,000-£15,000 bonus, car allowance, pension, healthcare, holiday Hook: Our Chromebook business is one of the fastest growing product categories and we require an experiencedProduct Manager/ Business Manager to manage the relationships between Google, our channel partners and retailers. LOCATION : West Drayton/ Home based/ Hybrid JOB SPECIFICATION: We are looking for a Senior Product Manager/ Business Manager to develop and grow the Chromebook category across retail and commercial go-to-markets segments. You'll work closely with all business functions, collaborating with sales, marketing, finance and service teams across the UK & EMEA. You'll be integral to the product strategy, business planning, marketshare growth as well as revenue and margin contribution. Building and developing relationships with our business partners (retail, resellers, distributors and Google) is key to the successful business planning of this role. In addition you will be responsible for: - Developing quarterly business plans that ensure the successful delivery of the annual financial budget Managing the Chromebook product category P&L and achieving revenue and profit targets in accordance with Key Performance Indicators Optimizing the product and customer mix to maximise category margin, revenue and market share growth Collaborating with regional EMEA product teams to ensure the successful management of product roadmaps and lifecycles including forecasting, new product introductions, sell-in, sell-through and EOL management Building, maintaining and leveraging strong relationships with resellers, distributors, alliance partners and internal stakeholders to identify opportunities for growth, while ensuring the brand is best positioned to win Owning the strategic alliance partner relationships with Google's Chromebook teams across consumer and commercial REQUIREMENTS: This is a real hybrid role requiring someone who has both sales and commercial skills. We are looking for a Senior Product Manager/ Business Manager with a strong background in product and channel management. You'll need experience of either working for a competing vendor within the ICT/ IT space, or a distribution background within a product management role. You'll need a strong understanding of the IT Industry, with a real passion for technology, combining strong b2b and commercial skills as well as being a strategic thinker and meticulous planner. If this role sounds of interest and you feel you have the relevant skills and experience, please apply today! KEYWORDS : IT Channel, IT Sales, Channel sales, product manager, product management, category manager, business manager, category management
01/02/2022
Full time
JOB TITLE : Senior Product Manager/ Business Manager Chromebook Product Category SALARY: £45,000-£50,0000 Benefits: £12,000-£15,000 bonus, car allowance, pension, healthcare, holiday Hook: Our Chromebook business is one of the fastest growing product categories and we require an experiencedProduct Manager/ Business Manager to manage the relationships between Google, our channel partners and retailers. LOCATION : West Drayton/ Home based/ Hybrid JOB SPECIFICATION: We are looking for a Senior Product Manager/ Business Manager to develop and grow the Chromebook category across retail and commercial go-to-markets segments. You'll work closely with all business functions, collaborating with sales, marketing, finance and service teams across the UK & EMEA. You'll be integral to the product strategy, business planning, marketshare growth as well as revenue and margin contribution. Building and developing relationships with our business partners (retail, resellers, distributors and Google) is key to the successful business planning of this role. In addition you will be responsible for: - Developing quarterly business plans that ensure the successful delivery of the annual financial budget Managing the Chromebook product category P&L and achieving revenue and profit targets in accordance with Key Performance Indicators Optimizing the product and customer mix to maximise category margin, revenue and market share growth Collaborating with regional EMEA product teams to ensure the successful management of product roadmaps and lifecycles including forecasting, new product introductions, sell-in, sell-through and EOL management Building, maintaining and leveraging strong relationships with resellers, distributors, alliance partners and internal stakeholders to identify opportunities for growth, while ensuring the brand is best positioned to win Owning the strategic alliance partner relationships with Google's Chromebook teams across consumer and commercial REQUIREMENTS: This is a real hybrid role requiring someone who has both sales and commercial skills. We are looking for a Senior Product Manager/ Business Manager with a strong background in product and channel management. You'll need experience of either working for a competing vendor within the ICT/ IT space, or a distribution background within a product management role. You'll need a strong understanding of the IT Industry, with a real passion for technology, combining strong b2b and commercial skills as well as being a strategic thinker and meticulous planner. If this role sounds of interest and you feel you have the relevant skills and experience, please apply today! KEYWORDS : IT Channel, IT Sales, Channel sales, product manager, product management, category manager, business manager, category management
Technical Solutions Architect - Java / Cloud Environment - £110K + Bonus + Package Slough, Berkshire / Home Overview: An excellent opportunity has arisen with a global brand who provide cutting edge marketing solutions to the worlds largest financial services, retail and telecommunication companies. These are technical and data driven solutions. The Technical Solutions Architect provides problem solving, analysis, and technical support for their client and the internal development teams. This role is technical in nature, but actual coding isn't part of the responsibilities. This person should know how to dig into code, see how things are working, identify system defects and publish documentation around the solutions. Role & Responsibilities Architect, develop & communicate development frameworks, blueprints, design patterns and reusable solution assets Develop domain expertise & become a solution evangelist to business & technology leaders Develop communities of interest & provide thought leadership in one or more areas of technology Mature & promote CI/CD practices across application portfolio Work on initiatives with diverse scope where analysis of design requires evaluation of a variety of factors, including an understanding of current industry trends Ensure alignment to architecture principles (performance, agility, reuse, etc.) and conceptual completeness of the technical solution Create architectural technology and business roadmaps Lead functional teams & contribute to the achievement of Architecture and IT objectives Implement strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results Design and deliver high quality integration solutions that satisfy project requirements and meet Ratings enterprise needs. Provide leadership on enterprise technologies and platforms such as portal, workflow, publishing, REST, SOA, caching, cloud and analytics, mobile and others Function as a trusted technical advisor that collaborates with both business and technical stakeholders Essential Skills and Experience: BS or MS degree in Computer Science, Information Technology or Enterprise Architecture 10+ years of Information Technology experience 8+ years of architecture experience in an enterprise Java technology environment building large-scale, customer-facing applications. Expert in microservices architecture and building/using APIs. 1-2 years of experience with AWS cloud technologies. Experience with Domain Driven Design and Event Driven Architecture. 3+ years of experience with real-time data processing using Spark and Kafka. Experienced in relational database design with current experience coding/building an application with SQL/NoSQL. 1+ years of experience employing TOGAF architecture development methodology and documentation standards. Package £110k basic salary up to 10% company pension contribution Private Healthcare Employee Assistance Programme 4x Base Salary Life Assurance
08/01/2022
Full time
Technical Solutions Architect - Java / Cloud Environment - £110K + Bonus + Package Slough, Berkshire / Home Overview: An excellent opportunity has arisen with a global brand who provide cutting edge marketing solutions to the worlds largest financial services, retail and telecommunication companies. These are technical and data driven solutions. The Technical Solutions Architect provides problem solving, analysis, and technical support for their client and the internal development teams. This role is technical in nature, but actual coding isn't part of the responsibilities. This person should know how to dig into code, see how things are working, identify system defects and publish documentation around the solutions. Role & Responsibilities Architect, develop & communicate development frameworks, blueprints, design patterns and reusable solution assets Develop domain expertise & become a solution evangelist to business & technology leaders Develop communities of interest & provide thought leadership in one or more areas of technology Mature & promote CI/CD practices across application portfolio Work on initiatives with diverse scope where analysis of design requires evaluation of a variety of factors, including an understanding of current industry trends Ensure alignment to architecture principles (performance, agility, reuse, etc.) and conceptual completeness of the technical solution Create architectural technology and business roadmaps Lead functional teams & contribute to the achievement of Architecture and IT objectives Implement strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results Design and deliver high quality integration solutions that satisfy project requirements and meet Ratings enterprise needs. Provide leadership on enterprise technologies and platforms such as portal, workflow, publishing, REST, SOA, caching, cloud and analytics, mobile and others Function as a trusted technical advisor that collaborates with both business and technical stakeholders Essential Skills and Experience: BS or MS degree in Computer Science, Information Technology or Enterprise Architecture 10+ years of Information Technology experience 8+ years of architecture experience in an enterprise Java technology environment building large-scale, customer-facing applications. Expert in microservices architecture and building/using APIs. 1-2 years of experience with AWS cloud technologies. Experience with Domain Driven Design and Event Driven Architecture. 3+ years of experience with real-time data processing using Spark and Kafka. Experienced in relational database design with current experience coding/building an application with SQL/NoSQL. 1+ years of experience employing TOGAF architecture development methodology and documentation standards. Package £110k basic salary up to 10% company pension contribution Private Healthcare Employee Assistance Programme 4x Base Salary Life Assurance
Job Title: 2nd Line Network Engineer Key Accountabilities & Decision Ownership: During the installation phase you will be responsible for: Raising the necessary financial orders for equipment suppliers and tracking delivery of network elements Managing delivery of equipment to POP sites Installation and commissioning of all equipment and cabling within PoP sites with the exception of DC power Configuration, testing and bringing into service of network equipment End to end testing of the service to confirm network integrity The ongoing support will require you to: Respond to fault escalations from both the Network and Service Operations Centres Liaise with equipment and service suppliers along with, where necessary, end customers in order to resolve network incidents Escalate incidents to third line support in a timely manner in order to expedite fault resolution where no clear path to resolution is apparent Core Competencies, Knowledge & Experience: Demonstrable experience of data communications equipment installation Proven track record of configuring and supporting layer 2 and 3 communication protocols Juniper Certification(s) in either Enterprise or Service Provider Routing and Switching, or equivalent Understanding of FTTH architecture and the network elements on which it is built Skilled communicator with experience working directly with end customers of a service.
05/11/2021
Full time
Job Title: 2nd Line Network Engineer Key Accountabilities & Decision Ownership: During the installation phase you will be responsible for: Raising the necessary financial orders for equipment suppliers and tracking delivery of network elements Managing delivery of equipment to POP sites Installation and commissioning of all equipment and cabling within PoP sites with the exception of DC power Configuration, testing and bringing into service of network equipment End to end testing of the service to confirm network integrity The ongoing support will require you to: Respond to fault escalations from both the Network and Service Operations Centres Liaise with equipment and service suppliers along with, where necessary, end customers in order to resolve network incidents Escalate incidents to third line support in a timely manner in order to expedite fault resolution where no clear path to resolution is apparent Core Competencies, Knowledge & Experience: Demonstrable experience of data communications equipment installation Proven track record of configuring and supporting layer 2 and 3 communication protocols Juniper Certification(s) in either Enterprise or Service Provider Routing and Switching, or equivalent Understanding of FTTH architecture and the network elements on which it is built Skilled communicator with experience working directly with end customers of a service.
Role: IT Service Analyst Location: Remote / Slough, Berkshire Contract length: Initial 6 months Pay rate: Competitive daily rate IR35 status: Inside IR35 Scope: - Facilitate efficient IT Business Operations for contract management, purchasing and spend reporting - Provide IT support and system administration for contract management and purchasing systems to other departments as a Subject Matter Expert - Participate in Contract Management and Procure to Pay enhancement and continuous improvement initiatives Experience: - At least 2 - 3 years relevant experience in Information Technology including change management and testing - Hands-on experience in using and improving the use of systems (preferred experience in Contract Management Systems) - Experience in creating purchase orders or managing/monitoring invoices and spend - Demonstrated experience in providing IT and process support to end user team members - Desired experience in executing continuous improvement projects - Experience of creating and executing test scripts - Experience of conducting training and developing training materials Education: IT or Accounting / Business Administration or other relevant Business experience Please respond with your CV if you are interested and I will be in touch ASAP. Lawrence Harvey is acting as an Employment Business in regards to this position. Visit our website and follow us on Twitter for all live vacancies (lawharveyjobs)
04/11/2021
Contractor
Role: IT Service Analyst Location: Remote / Slough, Berkshire Contract length: Initial 6 months Pay rate: Competitive daily rate IR35 status: Inside IR35 Scope: - Facilitate efficient IT Business Operations for contract management, purchasing and spend reporting - Provide IT support and system administration for contract management and purchasing systems to other departments as a Subject Matter Expert - Participate in Contract Management and Procure to Pay enhancement and continuous improvement initiatives Experience: - At least 2 - 3 years relevant experience in Information Technology including change management and testing - Hands-on experience in using and improving the use of systems (preferred experience in Contract Management Systems) - Experience in creating purchase orders or managing/monitoring invoices and spend - Demonstrated experience in providing IT and process support to end user team members - Desired experience in executing continuous improvement projects - Experience of creating and executing test scripts - Experience of conducting training and developing training materials Education: IT or Accounting / Business Administration or other relevant Business experience Please respond with your CV if you are interested and I will be in touch ASAP. Lawrence Harvey is acting as an Employment Business in regards to this position. Visit our website and follow us on Twitter for all live vacancies (lawharveyjobs)
This is exciting time to be joining Furniture Village as we move forward with our plans for digital growth. Reporting to the User Optimisation Lead, the Website Optimization Coordinatorwill support in the delivery of an ongoing, best in class customer experience through our ambitious CRO programme (conversion rate optimisation). You will join us on a full-time, 12 month contract and in return will receive a competitive salary of £35,000 - £40,000 per annum, dependent on experience. Here at Furniture Village, we have built a hugely successful retail business with a winning environment to work in, and we are delighted to have won Best Retail Family Business of the Year! We are caring, passionate, honest people who go the extra mile and make brave decisions to ensure our customers are always delighted with our service. Key Responsibilities and results of our Website Optimization Coordinator: • In conjunction with the User Optimisation Lead, work with our partners to assist in the delivery of a pre-defined A/B and multivariant tests roadmap, to improve the user experience onsite and ultimately deliver improvements in defined KPIs. • Utilise our online tool sets (Salesforce, Optimizely, Google Analytics and Hotjar) to implement new journeys and improve digital content/campaigns via A/B or multivariant tests on a day-to-day basis, clearly understanding the test versus control to improve performance. • Set-up, prepare and execute tests using our testing tool and undergo final user acceptance testing approval including browser compatibility, in readiness for go-live. • Conduct quarterly reviews and ensure that brand guidelines are followed, and accessibility is considered. • Conduct weekly meetings with the Online Sales Controller and collate valuable customer findings to improve our customer satisfaction scores. Implementing a new 'fast feedback' route on digital channels, to survey small changes and identify quick wins. • Keep abreast of current and new market tends and changes in eCommerce retail. • Provide support to the technical team with daily, weekly tasks along with monthly release cycles. • Take part in regression testing and raise tickets within Jira. • Ensure all digital content loaded is legal, accessible, up to date and relevant. You will be fully versed in what makes good online content from both a customer engagement and SEO perspective. • Proofreading of all content prior to go live ensuring 100% accuracy of all materials, providing sign-off as necessary ensuring high standards are maintained. • Monitor competitive activity within the marketplace, recommending improvements and highlighting new developments. • While the responsibilities are primarily carried out during normal office hours, remote weekend cover is occasionally required for ad-hoc. Key skills and attributes we are looking for in our Website Optimization Coordinator: • Knowledge of CMS platforms (e.g. Salesforce) and conversion rate optimisation tools (e.g. Optimizely) would be advantageous. • Proven commercial and technical experience working in multi-disciplinary teams for a transactional website. • Knowledge and understanding of conversion rate optimisation, web analytics and user experience disciplines. Previous experience of A/B and MVT testing would be advantageous. • Good team player with collaborative approach and able to communicate and influence across all levels. • Strong analytical skills and experience with web analytics tools (e.g. GA, Adobe Analytics) • Basic HTML coding would be advantageous as well as an understanding of SEO. • An understanding of website usability best practices and how these drive conversions. • Team player and can-do approach, willing to get involved and focused on delivery • Proven ability of working with internal teams and external agencies to get the best assets to drive campaigns. • Ability to interpret analytical data to develop new and existing content and campaigns, with evidence of delivering quantifiable results. If you feel you have what it takes to be our Website Optimization Coordinator then click " apply " today, we look forward to hearing from you! Furniture Village is an equal opportunities employer, and all offers of employment are made solely on merit.
04/11/2021
Contractor
This is exciting time to be joining Furniture Village as we move forward with our plans for digital growth. Reporting to the User Optimisation Lead, the Website Optimization Coordinatorwill support in the delivery of an ongoing, best in class customer experience through our ambitious CRO programme (conversion rate optimisation). You will join us on a full-time, 12 month contract and in return will receive a competitive salary of £35,000 - £40,000 per annum, dependent on experience. Here at Furniture Village, we have built a hugely successful retail business with a winning environment to work in, and we are delighted to have won Best Retail Family Business of the Year! We are caring, passionate, honest people who go the extra mile and make brave decisions to ensure our customers are always delighted with our service. Key Responsibilities and results of our Website Optimization Coordinator: • In conjunction with the User Optimisation Lead, work with our partners to assist in the delivery of a pre-defined A/B and multivariant tests roadmap, to improve the user experience onsite and ultimately deliver improvements in defined KPIs. • Utilise our online tool sets (Salesforce, Optimizely, Google Analytics and Hotjar) to implement new journeys and improve digital content/campaigns via A/B or multivariant tests on a day-to-day basis, clearly understanding the test versus control to improve performance. • Set-up, prepare and execute tests using our testing tool and undergo final user acceptance testing approval including browser compatibility, in readiness for go-live. • Conduct quarterly reviews and ensure that brand guidelines are followed, and accessibility is considered. • Conduct weekly meetings with the Online Sales Controller and collate valuable customer findings to improve our customer satisfaction scores. Implementing a new 'fast feedback' route on digital channels, to survey small changes and identify quick wins. • Keep abreast of current and new market tends and changes in eCommerce retail. • Provide support to the technical team with daily, weekly tasks along with monthly release cycles. • Take part in regression testing and raise tickets within Jira. • Ensure all digital content loaded is legal, accessible, up to date and relevant. You will be fully versed in what makes good online content from both a customer engagement and SEO perspective. • Proofreading of all content prior to go live ensuring 100% accuracy of all materials, providing sign-off as necessary ensuring high standards are maintained. • Monitor competitive activity within the marketplace, recommending improvements and highlighting new developments. • While the responsibilities are primarily carried out during normal office hours, remote weekend cover is occasionally required for ad-hoc. Key skills and attributes we are looking for in our Website Optimization Coordinator: • Knowledge of CMS platforms (e.g. Salesforce) and conversion rate optimisation tools (e.g. Optimizely) would be advantageous. • Proven commercial and technical experience working in multi-disciplinary teams for a transactional website. • Knowledge and understanding of conversion rate optimisation, web analytics and user experience disciplines. Previous experience of A/B and MVT testing would be advantageous. • Good team player with collaborative approach and able to communicate and influence across all levels. • Strong analytical skills and experience with web analytics tools (e.g. GA, Adobe Analytics) • Basic HTML coding would be advantageous as well as an understanding of SEO. • An understanding of website usability best practices and how these drive conversions. • Team player and can-do approach, willing to get involved and focused on delivery • Proven ability of working with internal teams and external agencies to get the best assets to drive campaigns. • Ability to interpret analytical data to develop new and existing content and campaigns, with evidence of delivering quantifiable results. If you feel you have what it takes to be our Website Optimization Coordinator then click " apply " today, we look forward to hearing from you! Furniture Village is an equal opportunities employer, and all offers of employment are made solely on merit.
We are urgently seeking an experienced and skilled IT Systems Support Analyst to support of the Systems Team across several application areas for one of our local government clients based in Slough. The IT Systems Support Analyst will record all Systems Team support requests received by telephone or email formally in the appropriate Logging System. They will follow the correct call handling processes to provide an efficient end user service, including the appropriate use of wrap time, talk time, breaks, hot buttons and being available. They will record, monitor, update and respond to system support requests in a timely manner, owning each call to completion, or, by reassigning it to other areas of the Team / IT Department, as per process. Ideal candidates will demonstrate the following: Minimum of two years experience in a support role Ability to proactively monitor requests and systems and act accordingly Demonstrates technical competence to support standard Council applications Developed communication care skills both verbally and written Demonstrates necessary skills to create and document new processes and guidance procedures Ability to record, monitor, update and respond to support requests in a timely manner, owning each call to completion, or, by reassigning it to other areas of the department, as per process. Preferably experience of supporting Local Government IT Systems Please apply for further information GPR is fully committed to the elimination of unlawful and unfair discrimination and values the differences that a diverse workforce brings to organisations. GPR will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation. GPR will not discriminate because of any other irrelevant factor and will build a culture that values meritocracy, openness, fairness and transparency.
04/11/2021
Contractor
We are urgently seeking an experienced and skilled IT Systems Support Analyst to support of the Systems Team across several application areas for one of our local government clients based in Slough. The IT Systems Support Analyst will record all Systems Team support requests received by telephone or email formally in the appropriate Logging System. They will follow the correct call handling processes to provide an efficient end user service, including the appropriate use of wrap time, talk time, breaks, hot buttons and being available. They will record, monitor, update and respond to system support requests in a timely manner, owning each call to completion, or, by reassigning it to other areas of the Team / IT Department, as per process. Ideal candidates will demonstrate the following: Minimum of two years experience in a support role Ability to proactively monitor requests and systems and act accordingly Demonstrates technical competence to support standard Council applications Developed communication care skills both verbally and written Demonstrates necessary skills to create and document new processes and guidance procedures Ability to record, monitor, update and respond to support requests in a timely manner, owning each call to completion, or, by reassigning it to other areas of the department, as per process. Preferably experience of supporting Local Government IT Systems Please apply for further information GPR is fully committed to the elimination of unlawful and unfair discrimination and values the differences that a diverse workforce brings to organisations. GPR will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation. GPR will not discriminate because of any other irrelevant factor and will build a culture that values meritocracy, openness, fairness and transparency.
Requirements: Degree/equivalent in Computer Science 1+ years commercial experience as a Software Engineer Experience with C# or Go Experience with HTML, CSS, and JavaScript Experience with SQL Experience with source control, unit testing, debugging, and peer review Desirable: JavaScript framework experience, such as Vue and React Experience with MongoDB If you have strong Developer experience and have strong experience with the skill set above, and the role looks like a great fit, then please send your updated CV to and give me a call on to discuss your application in further detail. **** INTERVIEW IMMEDIATELY - FAST OFFER **** Role: Software Engineer Salary: £35,000 - £50,000 dependent on experience Location: Slough In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
04/11/2021
Full time
Requirements: Degree/equivalent in Computer Science 1+ years commercial experience as a Software Engineer Experience with C# or Go Experience with HTML, CSS, and JavaScript Experience with SQL Experience with source control, unit testing, debugging, and peer review Desirable: JavaScript framework experience, such as Vue and React Experience with MongoDB If you have strong Developer experience and have strong experience with the skill set above, and the role looks like a great fit, then please send your updated CV to and give me a call on to discuss your application in further detail. **** INTERVIEW IMMEDIATELY - FAST OFFER **** Role: Software Engineer Salary: £35,000 - £50,000 dependent on experience Location: Slough In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Job title: Permissions Delivery Manager - Transmission Location: Slough - Remote Contract length: 3 months - Project 4 years Pay rate: up to £300 per day Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services is currently looking for a Permissions Delivery Manager on behalf of a leading Telecommunications company, with offices in Slough. They are looking for someone to join them initially for 3 months but the programme will last 4 years, so the contract is likely to be long term. As the Permissions Delivery Manager, you'll be managing the Transmission Suppliers, Cornerstone and Landlords for improved /altered wayleave rights whilst maintaining full compliance with statutory requirements relating to landlord and tenant legislation and telecommunications legislation. You'll also be managing specific programmes and projects as owned by the STDM. Responsibilities: Managing Flow of information from Transmission Vendor to/from Cornerstone. Daily reporting progress of vendor activities Weekly reporting of SLA Performance Directly supporting the Senior Permissions Manager to deliver Wayleave / Permissions. Manage the daily and weekly progress calls, driving the Transmission vendors to deliver to SLAs. Manage the Transmission Suppliers to deliver the appropriate information to enable permissions to be granted. Manage the Permissions Process to conclusion, including escalating issues via the appropriate route. Report Weekly progress on each permissions, including forecast delivery dates, issues, risks and escalations. Negotiate with all partners on Permissions requirements - managing Payments and Professional Fees within an agreed framework Proven experience and track record in wayleave delivery, permissions Management. Surveying experience/background and extensive property experience. Be able to demonstrate and utilize knowledge of the telecoms property industry by relating to previous experiences. Relevant, demonstrable experience within the Telecoms Industry managing operation sites. Understanding of Transmission Systems within the Mobile environment and How Permissions relate to Fibre and Microwave delivery. Proven track record of multi-tasking, working well under pressure, project management, good communications skills and the ability to create manage and report business metrics on process stages making recommendations for improvements where necessary. COMPETENCIES: Individuals must be generally competent in the Project Management techniques.Vendor managementGood interpersonal skills as the role requires a high level of motivation, rapid decision making and Problem resolution.Proficient in the use in Microsoft Software packages Basic transmission principles. Understanding of Magnet Suite...
04/11/2021
Contractor
Job title: Permissions Delivery Manager - Transmission Location: Slough - Remote Contract length: 3 months - Project 4 years Pay rate: up to £300 per day Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services is currently looking for a Permissions Delivery Manager on behalf of a leading Telecommunications company, with offices in Slough. They are looking for someone to join them initially for 3 months but the programme will last 4 years, so the contract is likely to be long term. As the Permissions Delivery Manager, you'll be managing the Transmission Suppliers, Cornerstone and Landlords for improved /altered wayleave rights whilst maintaining full compliance with statutory requirements relating to landlord and tenant legislation and telecommunications legislation. You'll also be managing specific programmes and projects as owned by the STDM. Responsibilities: Managing Flow of information from Transmission Vendor to/from Cornerstone. Daily reporting progress of vendor activities Weekly reporting of SLA Performance Directly supporting the Senior Permissions Manager to deliver Wayleave / Permissions. Manage the daily and weekly progress calls, driving the Transmission vendors to deliver to SLAs. Manage the Transmission Suppliers to deliver the appropriate information to enable permissions to be granted. Manage the Permissions Process to conclusion, including escalating issues via the appropriate route. Report Weekly progress on each permissions, including forecast delivery dates, issues, risks and escalations. Negotiate with all partners on Permissions requirements - managing Payments and Professional Fees within an agreed framework Proven experience and track record in wayleave delivery, permissions Management. Surveying experience/background and extensive property experience. Be able to demonstrate and utilize knowledge of the telecoms property industry by relating to previous experiences. Relevant, demonstrable experience within the Telecoms Industry managing operation sites. Understanding of Transmission Systems within the Mobile environment and How Permissions relate to Fibre and Microwave delivery. Proven track record of multi-tasking, working well under pressure, project management, good communications skills and the ability to create manage and report business metrics on process stages making recommendations for improvements where necessary. COMPETENCIES: Individuals must be generally competent in the Project Management techniques.Vendor managementGood interpersonal skills as the role requires a high level of motivation, rapid decision making and Problem resolution.Proficient in the use in Microsoft Software packages Basic transmission principles. Understanding of Magnet Suite...
IT Technical Support Specialist - with 2 + years' practical 1st line IT applications and operations experience, that includes some server, network and database management and administration, you'll perhaps now be looking to take the next step in your career?...if so, I'd like to hear from you and so discuss the following position… This known services business, with operations around the world, wishes to appoint a 1st line IT Technical Support Specialist to their existing support team. Working closely with this team and indeed, third-party suppliers, your role will see you acting as first point of contact for IT based queries while assisting in achieving network service level agreements, high customer satisfaction, and the smooth introduction of application changes where required. Reporting to the IT Services Manager, your role as IT Technical Support Specialist will also see you; Providing day to day 1st line operational IT support Diagnosing hardware and software malfunctions and escalating to 2nd/3rd line Maintaining incident logs and updates etc. Hardware configuration and deployment Monitoring and servicing network printers Application testing Certificate renewals Ad-hoc projects as directed With a basic understanding of compliance and security standards, along with business continuity and disaster recovery, you'll ideally be ITIL Foundation qualified, or approaching qualification, and possess good all round organisational skills, along with good problem solving abilities. As IT Technical Support Specialist, you'll be self-motivated, flexible, pragmatic and comfortable working in such a position based both from home or remote and on-site as required. Naturally, strong communication skills, written and verbal, are essential. On offer in return is a salary of £25,000 - £30,000 per annum, negotiable subject to experience, and a wide range of benefits that include, but are not limited to: Generous contributory pension scheme Heavily reduced vehicle leasing or payment in lieu Healthcare 25 days annual holiday entitlement, plus statutory bank holidays Employee Assistance Programme If you fit the above profile and would like to know more or apply for this IT Technical Support Specialist role, please forward your CV by applying today.
07/10/2021
Full time
IT Technical Support Specialist - with 2 + years' practical 1st line IT applications and operations experience, that includes some server, network and database management and administration, you'll perhaps now be looking to take the next step in your career?...if so, I'd like to hear from you and so discuss the following position… This known services business, with operations around the world, wishes to appoint a 1st line IT Technical Support Specialist to their existing support team. Working closely with this team and indeed, third-party suppliers, your role will see you acting as first point of contact for IT based queries while assisting in achieving network service level agreements, high customer satisfaction, and the smooth introduction of application changes where required. Reporting to the IT Services Manager, your role as IT Technical Support Specialist will also see you; Providing day to day 1st line operational IT support Diagnosing hardware and software malfunctions and escalating to 2nd/3rd line Maintaining incident logs and updates etc. Hardware configuration and deployment Monitoring and servicing network printers Application testing Certificate renewals Ad-hoc projects as directed With a basic understanding of compliance and security standards, along with business continuity and disaster recovery, you'll ideally be ITIL Foundation qualified, or approaching qualification, and possess good all round organisational skills, along with good problem solving abilities. As IT Technical Support Specialist, you'll be self-motivated, flexible, pragmatic and comfortable working in such a position based both from home or remote and on-site as required. Naturally, strong communication skills, written and verbal, are essential. On offer in return is a salary of £25,000 - £30,000 per annum, negotiable subject to experience, and a wide range of benefits that include, but are not limited to: Generous contributory pension scheme Heavily reduced vehicle leasing or payment in lieu Healthcare 25 days annual holiday entitlement, plus statutory bank holidays Employee Assistance Programme If you fit the above profile and would like to know more or apply for this IT Technical Support Specialist role, please forward your CV by applying today.
Senior Azure DevOps Engineer - 100% remote working - 12 month Contract - Outside Avanti Recruitment is working large successful software house to recruit a Contract Senior Azure DevOps Engineer for a fully remote role (UK based). You will be responsible for the build and maintenance of their Azure DevOps Environments including CI / CD pipelines and build environments as well as configuration of Azure tools. You will work to continually improve the performance, robustness and security of the pipelines and Azure environment. They need someone who can help them define the templates for deploying Kubernetes at scale and move towards Infrastructure-as-Code with Terraform in the future. We are looking for a Senior Azure DevOps engineer who can help them define their DevOps approach for a key project on the next generation of their platform. Whilst they have other DevOps Engineers in the business to bounce ideas off, you will be the only one on this project. The CI/CD pipelines are in place but there is still a lot to do. You will be the only DevOps Engineer on the team so they need someone who can hit the ground running with your core DevOps skills Essential Skills/Experience: Experience with Azure DevOps including the configuration of Azure tools such as Azure Security Centre and Azure AD B2C authentication tools Experience in using version control software Experience in creating/developing CI/CD pipelines Scripting for automation using Powershell Experience with Kubernetes Clusters Experience of Terraform for IaC would be beneficial but is not essential. For immediate consideration and interview next week please APPLY NOW. Duration: Contract - Up to 1 year - OUTSIDE IR35 Location: 100% remote working anywhere in the UK.
07/10/2021
Full time
Senior Azure DevOps Engineer - 100% remote working - 12 month Contract - Outside Avanti Recruitment is working large successful software house to recruit a Contract Senior Azure DevOps Engineer for a fully remote role (UK based). You will be responsible for the build and maintenance of their Azure DevOps Environments including CI / CD pipelines and build environments as well as configuration of Azure tools. You will work to continually improve the performance, robustness and security of the pipelines and Azure environment. They need someone who can help them define the templates for deploying Kubernetes at scale and move towards Infrastructure-as-Code with Terraform in the future. We are looking for a Senior Azure DevOps engineer who can help them define their DevOps approach for a key project on the next generation of their platform. Whilst they have other DevOps Engineers in the business to bounce ideas off, you will be the only one on this project. The CI/CD pipelines are in place but there is still a lot to do. You will be the only DevOps Engineer on the team so they need someone who can hit the ground running with your core DevOps skills Essential Skills/Experience: Experience with Azure DevOps including the configuration of Azure tools such as Azure Security Centre and Azure AD B2C authentication tools Experience in using version control software Experience in creating/developing CI/CD pipelines Scripting for automation using Powershell Experience with Kubernetes Clusters Experience of Terraform for IaC would be beneficial but is not essential. For immediate consideration and interview next week please APPLY NOW. Duration: Contract - Up to 1 year - OUTSIDE IR35 Location: 100% remote working anywhere in the UK.
SAP Analytics Lead S/4 Program The role of the IT Lead Analytics is to enable the business transformation and to maximize the value from the S/4HANA program for our business. The IT Lead Analytics reports to the IT Program Lead. This person will be fully dedicated to the global transformation program, with a strong focus on business value realization, business process excellence and core SAP Analytics product valuation. This person will be responsible for leading the Analytics workstream in all dimensions: business value and use cases, architecture and roadmap, projects and third-party management, delivery and upskilling. This person will be dedicated to IT Analytics transverse workstream and will have to ensure a robust consistency with other Global Business Processes (Concept to Product, Order to Cash, Procure to Pay, Forecast to Produce) and with our Data Value Office and Analytics global team. Main responsibilities and tasks Main Responsibilities Main Tasks Foster the overall culture and literacy across the Polaris program § Actively driving the change across all hierarchy levels (up to C-level) including communications and training to foster overall data culture and literacy and ensure that the organization understands that data should be treated as an asset § Promote and enable new decision-making capabilities: budget and planning capabilities, real-time reporting, embedded analytics into business processes, BI self-service, dashboarding, predictive Experience (Proficiency): - 6-8 years of data management and analytics experience, ideally from a management consultancy or an industrial company - life sciences / pharma would be an advantage - Functional expertise proven track record of managing use cases from ideation until industrialization - Three or more years of leadership experience in leading cross-functional teams and enterprise wide programs, operating and influencing effectively across the organization and within complex contexts - Functional expertise in the relevant areas of a pharmaceutical company - Good knowledge of best-in-class use cases within life sciences / pharma - Experience in the ideation and definition of descriptive Analytics, predictive Analytics, prescriptive Analytics, AI/ML use cases - Experience in project management and use case portfolio management - Experience in Financial Planning, budgeting and forecasting processes - Experience with agile ways of working - Proven data literacy - The ability to describe business use cases/outcomes, data sources and data management concepts, and analytical approaches/options. The ability to translate among the languages used by executive, business, and IT stakeholders - Analytical skills - Outstanding analytical and problem-solving abilities - Experience with SAP Analytics Cloud and SAP BW - Experience on planning and analytics - Experience with SAP data models Communication / Personality (Level / Nature): - Excellent business acumen and interpersonal skills; able to work across functions at a senior level to influence and effect change to achieve common goals - English language - French language would be an advantage Key Technical Competencies Required - Architecture and Analytics roadmap Analytics management at an enterprise level - Master Data Management at an enterprise level - Data Architecture - Data visualization - Business and Financial planning and reporting - Data Platforms, Data Lakes, Data Warehouse (current technologies) - SAP S/4HANA : embedded analytics, CDS, Fiori analytics - SAP Analytics Cloud Reporting and Planning - SAP BW/4HANA
07/10/2021
Full time
SAP Analytics Lead S/4 Program The role of the IT Lead Analytics is to enable the business transformation and to maximize the value from the S/4HANA program for our business. The IT Lead Analytics reports to the IT Program Lead. This person will be fully dedicated to the global transformation program, with a strong focus on business value realization, business process excellence and core SAP Analytics product valuation. This person will be responsible for leading the Analytics workstream in all dimensions: business value and use cases, architecture and roadmap, projects and third-party management, delivery and upskilling. This person will be dedicated to IT Analytics transverse workstream and will have to ensure a robust consistency with other Global Business Processes (Concept to Product, Order to Cash, Procure to Pay, Forecast to Produce) and with our Data Value Office and Analytics global team. Main responsibilities and tasks Main Responsibilities Main Tasks Foster the overall culture and literacy across the Polaris program § Actively driving the change across all hierarchy levels (up to C-level) including communications and training to foster overall data culture and literacy and ensure that the organization understands that data should be treated as an asset § Promote and enable new decision-making capabilities: budget and planning capabilities, real-time reporting, embedded analytics into business processes, BI self-service, dashboarding, predictive Experience (Proficiency): - 6-8 years of data management and analytics experience, ideally from a management consultancy or an industrial company - life sciences / pharma would be an advantage - Functional expertise proven track record of managing use cases from ideation until industrialization - Three or more years of leadership experience in leading cross-functional teams and enterprise wide programs, operating and influencing effectively across the organization and within complex contexts - Functional expertise in the relevant areas of a pharmaceutical company - Good knowledge of best-in-class use cases within life sciences / pharma - Experience in the ideation and definition of descriptive Analytics, predictive Analytics, prescriptive Analytics, AI/ML use cases - Experience in project management and use case portfolio management - Experience in Financial Planning, budgeting and forecasting processes - Experience with agile ways of working - Proven data literacy - The ability to describe business use cases/outcomes, data sources and data management concepts, and analytical approaches/options. The ability to translate among the languages used by executive, business, and IT stakeholders - Analytical skills - Outstanding analytical and problem-solving abilities - Experience with SAP Analytics Cloud and SAP BW - Experience on planning and analytics - Experience with SAP data models Communication / Personality (Level / Nature): - Excellent business acumen and interpersonal skills; able to work across functions at a senior level to influence and effect change to achieve common goals - English language - French language would be an advantage Key Technical Competencies Required - Architecture and Analytics roadmap Analytics management at an enterprise level - Master Data Management at an enterprise level - Data Architecture - Data visualization - Business and Financial planning and reporting - Data Platforms, Data Lakes, Data Warehouse (current technologies) - SAP S/4HANA : embedded analytics, CDS, Fiori analytics - SAP Analytics Cloud Reporting and Planning - SAP BW/4HANA
Job Profile Summary Could you see yourself leading the low carbon skills area for hydrogen or offshore wind? This role is the product owner for the area, engaging with the business to create and deliver learning solutions, tools, systems, and processes and measure their impact. It is a new role and would involve consistently partnering with others globally to shape the curricula to meet current and changing needs of bp's strategic partnerships. The role would involve influencing the low carbon skills environment externally, potentially working with partners, government and industry groups to generate a skills framework/pathways. Low carbon is a new skills area for bp and has the advantage of not having longstanding legacy processes and learning catalogues. There is a lot of strategic importance for bp in building low carbon capability. We need for great people who can respond, predict and partner to create what the future will look like in this space. We are a newly formed team, based in different locations and dedicated to making a difference through building capability. We are seeking an individual who is equally passionate about bp's strategy and values AND has who possesses the skills to build capability through learning. Job Advert Key Accountabilities: Leads the performance consulting process to understand the strategic needs of our people and business strategy. Partners internally with business and P&C teams to deliver on current and future skills interventions. Participates in partnerships across industry, government and community groups. Leads the skills taxonomy and definitions for the subject area (local and global) with input from taxonomy specialists internal and external to bp. Owns the curation, design and maintenance of learning offers (global and local) in partnership with the shared hub and wider business. Integrates with the wider learning organization to add new value. Engages the entities to identify and foster relationships with specialists required on agile teams to produce the learning solutions. Acts as the product owner in the agile design process to deliver solutions that solve business problems. Also participates as a squad member for more complex agile projects. Leads the design of impact measurement approaches and shares results. Here's what we are looking for: Business relevant Honours degree preferably degree in Human Resource Development, Business Administration or another related field. Experience in addressing both employee & business/function capability needs and creating and managing learning solutions related to low carbon skills cluster to realise them in the specific business context. Significant experience in strategic talent development. Excellent performance consulting, relationship management and communication skills. Focus on delivering pragmatic learning solutions in response to business challenges are essential. Clearly link value to business results, experience of organisational change management and working in a matrixed organisation. Active partnering with other Cluster Managers and the Learning Managers to ensure alignment, standardization where applicable and quick identification of common needs across the entities. Experience solution scoping and prototyping; multi-modal delivery (Instructor-led Training, Virtual Instructor-led Training); collection, analysis, and synthesis of data. It would be helpful but not essential to have: Advanced/Master's degree relevant to the business, digital skills & experience working with agile mindset and methodologies, innovation in capability development, risk management. If you think you have the right skills set and are excited to be part of a team of diverse and forward-thinking team, apply today! At bp, we provide great environment & benefits such as an inclusive culture, a great work-life balance, learning and development opportunities, life & health insurance, medical care package, and many others benefits! We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment. #li-kh1 Entity People & Culture Job Family Group HR Group Relocation available No Travel required Negligible travel Time Type Full time Country United Kingdom About BP PEOPLE & CULTURE People & culture discovers, empowers and cares for brilliant people, and so can you. Together, we can build and enable our culture, emotionally connected leaders and dynamic teams - and help our company achieve its purpose for people and our planet. Join us and work closely with our business by: • always putting our people first, understanding and responding to their needs, supporting their health, wellbeing and recognising them for great work • hiring and developing talented people and empowering them to progress • enabling an inclusive and agile culture, where our teams thrive and add value • developing emotionally connected leaders who continuously learn, put others first and enable everyone to be at their best • creating energising workplaces that enable collaboration and innovation.
06/10/2021
Full time
Job Profile Summary Could you see yourself leading the low carbon skills area for hydrogen or offshore wind? This role is the product owner for the area, engaging with the business to create and deliver learning solutions, tools, systems, and processes and measure their impact. It is a new role and would involve consistently partnering with others globally to shape the curricula to meet current and changing needs of bp's strategic partnerships. The role would involve influencing the low carbon skills environment externally, potentially working with partners, government and industry groups to generate a skills framework/pathways. Low carbon is a new skills area for bp and has the advantage of not having longstanding legacy processes and learning catalogues. There is a lot of strategic importance for bp in building low carbon capability. We need for great people who can respond, predict and partner to create what the future will look like in this space. We are a newly formed team, based in different locations and dedicated to making a difference through building capability. We are seeking an individual who is equally passionate about bp's strategy and values AND has who possesses the skills to build capability through learning. Job Advert Key Accountabilities: Leads the performance consulting process to understand the strategic needs of our people and business strategy. Partners internally with business and P&C teams to deliver on current and future skills interventions. Participates in partnerships across industry, government and community groups. Leads the skills taxonomy and definitions for the subject area (local and global) with input from taxonomy specialists internal and external to bp. Owns the curation, design and maintenance of learning offers (global and local) in partnership with the shared hub and wider business. Integrates with the wider learning organization to add new value. Engages the entities to identify and foster relationships with specialists required on agile teams to produce the learning solutions. Acts as the product owner in the agile design process to deliver solutions that solve business problems. Also participates as a squad member for more complex agile projects. Leads the design of impact measurement approaches and shares results. Here's what we are looking for: Business relevant Honours degree preferably degree in Human Resource Development, Business Administration or another related field. Experience in addressing both employee & business/function capability needs and creating and managing learning solutions related to low carbon skills cluster to realise them in the specific business context. Significant experience in strategic talent development. Excellent performance consulting, relationship management and communication skills. Focus on delivering pragmatic learning solutions in response to business challenges are essential. Clearly link value to business results, experience of organisational change management and working in a matrixed organisation. Active partnering with other Cluster Managers and the Learning Managers to ensure alignment, standardization where applicable and quick identification of common needs across the entities. Experience solution scoping and prototyping; multi-modal delivery (Instructor-led Training, Virtual Instructor-led Training); collection, analysis, and synthesis of data. It would be helpful but not essential to have: Advanced/Master's degree relevant to the business, digital skills & experience working with agile mindset and methodologies, innovation in capability development, risk management. If you think you have the right skills set and are excited to be part of a team of diverse and forward-thinking team, apply today! At bp, we provide great environment & benefits such as an inclusive culture, a great work-life balance, learning and development opportunities, life & health insurance, medical care package, and many others benefits! We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment. #li-kh1 Entity People & Culture Job Family Group HR Group Relocation available No Travel required Negligible travel Time Type Full time Country United Kingdom About BP PEOPLE & CULTURE People & culture discovers, empowers and cares for brilliant people, and so can you. Together, we can build and enable our culture, emotionally connected leaders and dynamic teams - and help our company achieve its purpose for people and our planet. Join us and work closely with our business by: • always putting our people first, understanding and responding to their needs, supporting their health, wellbeing and recognising them for great work • hiring and developing talented people and empowering them to progress • enabling an inclusive and agile culture, where our teams thrive and add value • developing emotionally connected leaders who continuously learn, put others first and enable everyone to be at their best • creating energising workplaces that enable collaboration and innovation.
ICT Apprentice Location: Langley, Slough SL3 6DB Salary: £14K to 16K Annually Contract: Full Time, Permanent Hours: Monday to Friday 08.30 - 17.30 Are you looking for a new and exciting challenge and consider yourself someone with all the technical know-how? Do you want the chance to work with other like-minded individuals and in turn achieve a Level 3 Information Communications Technician qualification? We have a fantastic opportunity for a computer literate and technically minded individual to join our team within Slough (Langley) ICT Apprentice- The Role: • Assisting with the management of support tickets through a platform • Dealing and learning the use of remote management platforms to complete real-time monitoring of the company's clients for both, system health and security (device updates and anti-virus) • Assisting with customer service including responding to all inbound support calls and emails and logging support tickets • Manage existing support tickets to ensure they are picked up by the team issues • Assist senior engineers with project work • Any other duties as requested by the directors ICT Apprentice- What we need from you: • Ability to diagnose and resolve basic technical issues, from either previous experience or as a hobby • Good understanding of computer systems, mobile devices, and technology products • Any Experience using Windows 10 Operating Systems, Microsoft Edge, and Microsoft Office products such as Word, Excel, PowerPoint, and Outlook Qualifications: • GCSEs Maths and English (A to C) Personal Qualities: • Organisational & planning skills, with good attention to detail • Excellent Communication Skills - written & verbal • Proactive attitude and a willingness to learn new skills • Able to work with minimal supervision Training to be Provided An Information Communications Technician (ICT) provides support to internal and/or external customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine problems. This occupation supports clients/customers with their systems. They achieve this through monitoring and maintaining the systems and/or platforms to maximise productivity and user experience. The pathway you will be following: A Support Technician As a result, you will achieve: Level 3 Information Communications Technician Future Prospects e-Careers encourages staff to grow and offers support for additional training and learning as well as a salary review annually, which all apprentices to date have experienced different levels of pay rise where there can be definitely more significant enhancements to salary depending on performance too. It would great if you had experience in the following: ICT, Information Communication Technician, IT, Support, Helpdesk, 1st Line Support, Customer Support, Internal Support, External Support, Troubleshoot, Troubleshooting, Support Technician, Technical, Tech, Technology, IT, Computing, Software, Computer, Windows, Microsoft, Outlook, Trainee, Training, Apprentice, Apprenticeship, Graduate If you feel you have the skills and experience to be successful within this role, click on APPLY no forwarding an up-to-date copy of your CV for consideration in the first instance. No agencies please!
05/10/2021
Full time
ICT Apprentice Location: Langley, Slough SL3 6DB Salary: £14K to 16K Annually Contract: Full Time, Permanent Hours: Monday to Friday 08.30 - 17.30 Are you looking for a new and exciting challenge and consider yourself someone with all the technical know-how? Do you want the chance to work with other like-minded individuals and in turn achieve a Level 3 Information Communications Technician qualification? We have a fantastic opportunity for a computer literate and technically minded individual to join our team within Slough (Langley) ICT Apprentice- The Role: • Assisting with the management of support tickets through a platform • Dealing and learning the use of remote management platforms to complete real-time monitoring of the company's clients for both, system health and security (device updates and anti-virus) • Assisting with customer service including responding to all inbound support calls and emails and logging support tickets • Manage existing support tickets to ensure they are picked up by the team issues • Assist senior engineers with project work • Any other duties as requested by the directors ICT Apprentice- What we need from you: • Ability to diagnose and resolve basic technical issues, from either previous experience or as a hobby • Good understanding of computer systems, mobile devices, and technology products • Any Experience using Windows 10 Operating Systems, Microsoft Edge, and Microsoft Office products such as Word, Excel, PowerPoint, and Outlook Qualifications: • GCSEs Maths and English (A to C) Personal Qualities: • Organisational & planning skills, with good attention to detail • Excellent Communication Skills - written & verbal • Proactive attitude and a willingness to learn new skills • Able to work with minimal supervision Training to be Provided An Information Communications Technician (ICT) provides support to internal and/or external customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine problems. This occupation supports clients/customers with their systems. They achieve this through monitoring and maintaining the systems and/or platforms to maximise productivity and user experience. The pathway you will be following: A Support Technician As a result, you will achieve: Level 3 Information Communications Technician Future Prospects e-Careers encourages staff to grow and offers support for additional training and learning as well as a salary review annually, which all apprentices to date have experienced different levels of pay rise where there can be definitely more significant enhancements to salary depending on performance too. It would great if you had experience in the following: ICT, Information Communication Technician, IT, Support, Helpdesk, 1st Line Support, Customer Support, Internal Support, External Support, Troubleshoot, Troubleshooting, Support Technician, Technical, Tech, Technology, IT, Computing, Software, Computer, Windows, Microsoft, Outlook, Trainee, Training, Apprentice, Apprenticeship, Graduate If you feel you have the skills and experience to be successful within this role, click on APPLY no forwarding an up-to-date copy of your CV for consideration in the first instance. No agencies please!
1st / 2nd Line Service Desk Analyst Office365, O365, M365, Windows, Networking, DNS, DHCP, TCP/IP. My client are a well established IT Managed Services provider that due to increased demand for their services have a urgent requirement for a 1st / 2nd Line Service Desk Analyst. As 1st / 2nd Line Service Desk Analyst you will be a confident communicator with previous MSP experience and with a natural f...... click apply for full job details
01/10/2021
Full time
1st / 2nd Line Service Desk Analyst Office365, O365, M365, Windows, Networking, DNS, DHCP, TCP/IP. My client are a well established IT Managed Services provider that due to increased demand for their services have a urgent requirement for a 1st / 2nd Line Service Desk Analyst. As 1st / 2nd Line Service Desk Analyst you will be a confident communicator with previous MSP experience and with a natural f...... click apply for full job details
An exciting opportunity has arisen to join a world leading global organisation. Our client, a blue-chip IT company is currently seeking an Infrastructure Support Specialist (Data Centre Cabling Engineer) based on their customer site in Slough This is a full-time, permanent role working Monday - Friday 7.00am - 9.00pm Split Shift Saturday 8.00am-5.00pm. The role is paying between £25,000- £26,000 per annum depending on experience to start ASAP *Security Clearance will take place for successful candidate* Role Overview An opportunity for a cabling engineer with intermediate experience to join a busy team responsible for the daily operations of a large Enterprise Data Centre for a leading financial services client. The role consists of all aspects relating to server and network LAN and SAN patching as well as fiber and copper cable infrastructure installations for various projects within the business. The role requires incident management and any incident management knowledge would be advantages. The successful candidate will receive in depth training of the site-specific procedures and cable installation best practices. They should be able to approach their tasks logically and have an attention to detail. There will be an expectation for the individual to gain the required knowledge in a timely manner so the ability to communicate clearly and display a positive attitude whilst under pressure is essential Responsibilities * Installation, termination and testing of all data centre cabling (CAT-6 6A, fibre optic) * Fault- finding of network cabling within Datacentre, able to trace and test connections and resolving issues. Fibre Optic termination testing and fault-finding with OTDR, Fluke testing equipment. Additional training provided if needed * Smart Hands support of LAN & WAN Infrastructure components, structured cabling, VOIP telephone systems and voice recording for offsite teams * Managing Patch schedules for new server installations, patch cables are installed- labelled and tested according to work order requests * Ability to order and manage stock, keeping an up to date inventory of all cabling and peripherals. * Liaise with the Cabling Team Lead and schedule cabling infrastructure works according to prioritization and projects Essential Skills and Experience * The ideal candidate will need to have some knowledge of data cabling ideally with proven experience of (CAT-6 6A, and fiber optic), able to terminate patch panels. Additional training will be provided * Have some knowledge of Fiber Optic terminating testing and fault-finding with OTDR and Fluke testing equipment desirable. * Some knowledge of cabling products and manufacturer's i.e. Systemax, Commscope, Corning, etc. Desirable Skills and Experience Knowledge of data cabling infrastructure Knowledge of end user ticketing tools advantages, such as SNOW including updating -forwarding and closing of tickets Excel and Office 365 desirable Strong interpersonal skills, customer orientation, self-motivation, and the ability to work in a team are important Ability to work independently and manage time effectively Positive attitude, ready to help all support teams with cabling related issues
14/09/2021
Full time
An exciting opportunity has arisen to join a world leading global organisation. Our client, a blue-chip IT company is currently seeking an Infrastructure Support Specialist (Data Centre Cabling Engineer) based on their customer site in Slough This is a full-time, permanent role working Monday - Friday 7.00am - 9.00pm Split Shift Saturday 8.00am-5.00pm. The role is paying between £25,000- £26,000 per annum depending on experience to start ASAP *Security Clearance will take place for successful candidate* Role Overview An opportunity for a cabling engineer with intermediate experience to join a busy team responsible for the daily operations of a large Enterprise Data Centre for a leading financial services client. The role consists of all aspects relating to server and network LAN and SAN patching as well as fiber and copper cable infrastructure installations for various projects within the business. The role requires incident management and any incident management knowledge would be advantages. The successful candidate will receive in depth training of the site-specific procedures and cable installation best practices. They should be able to approach their tasks logically and have an attention to detail. There will be an expectation for the individual to gain the required knowledge in a timely manner so the ability to communicate clearly and display a positive attitude whilst under pressure is essential Responsibilities * Installation, termination and testing of all data centre cabling (CAT-6 6A, fibre optic) * Fault- finding of network cabling within Datacentre, able to trace and test connections and resolving issues. Fibre Optic termination testing and fault-finding with OTDR, Fluke testing equipment. Additional training provided if needed * Smart Hands support of LAN & WAN Infrastructure components, structured cabling, VOIP telephone systems and voice recording for offsite teams * Managing Patch schedules for new server installations, patch cables are installed- labelled and tested according to work order requests * Ability to order and manage stock, keeping an up to date inventory of all cabling and peripherals. * Liaise with the Cabling Team Lead and schedule cabling infrastructure works according to prioritization and projects Essential Skills and Experience * The ideal candidate will need to have some knowledge of data cabling ideally with proven experience of (CAT-6 6A, and fiber optic), able to terminate patch panels. Additional training will be provided * Have some knowledge of Fiber Optic terminating testing and fault-finding with OTDR and Fluke testing equipment desirable. * Some knowledge of cabling products and manufacturer's i.e. Systemax, Commscope, Corning, etc. Desirable Skills and Experience Knowledge of data cabling infrastructure Knowledge of end user ticketing tools advantages, such as SNOW including updating -forwarding and closing of tickets Excel and Office 365 desirable Strong interpersonal skills, customer orientation, self-motivation, and the ability to work in a team are important Ability to work independently and manage time effectively Positive attitude, ready to help all support teams with cabling related issues
1st / 2nd Line Service Desk Analyst Office365, O365, M365, Windows, Networking, DNS, DHCP, TCP/IP. My client are a well established IT Managed Services provider that due to increased demand for their services have a urgent requirement for a 1st / 2nd Line Service Desk Analyst. As 1st / 2nd Line Service Desk Analyst you will be a confident communicator with previous MSP experience and with a natural flair for troubleshooting and passion for technology. The 1st / 2nd Line Service Desk Analyst will have a broad range of technical skills but in particular good skills around the M365 stack. This is a busy fast paced MSP where no day will be the same. It is a great opportunity to join a small team where you will be given opportunities to progress and develop your career and enhance your technical skills. 1st / 2nd Line Service Desk Analyst Office365, O365, M365, Windows, Networking, DNS, DHCP, TCP/IP. Office365, O365, M365, Windows, Networking, DNS, DHCP, TCP/IP. Office365, O365, M365, Windows, Networking, DNS, DHCP, TCP/IP. Office365, O365, M365, Windows, Networking, DNS, DHCP, TCP/IP. MillsHill Recruitment acts as an employment business with regards to this permanent job opportunity. Regards MillsHill Recruitment Ltd
14/09/2021
Full time
1st / 2nd Line Service Desk Analyst Office365, O365, M365, Windows, Networking, DNS, DHCP, TCP/IP. My client are a well established IT Managed Services provider that due to increased demand for their services have a urgent requirement for a 1st / 2nd Line Service Desk Analyst. As 1st / 2nd Line Service Desk Analyst you will be a confident communicator with previous MSP experience and with a natural flair for troubleshooting and passion for technology. The 1st / 2nd Line Service Desk Analyst will have a broad range of technical skills but in particular good skills around the M365 stack. This is a busy fast paced MSP where no day will be the same. It is a great opportunity to join a small team where you will be given opportunities to progress and develop your career and enhance your technical skills. 1st / 2nd Line Service Desk Analyst Office365, O365, M365, Windows, Networking, DNS, DHCP, TCP/IP. Office365, O365, M365, Windows, Networking, DNS, DHCP, TCP/IP. Office365, O365, M365, Windows, Networking, DNS, DHCP, TCP/IP. Office365, O365, M365, Windows, Networking, DNS, DHCP, TCP/IP. MillsHill Recruitment acts as an employment business with regards to this permanent job opportunity. Regards MillsHill Recruitment Ltd
Base salary dependent upon experience £20k - £50k with uncapped OTE. We are currently recruiting for IT Sales Account Managers / Business Development Managers / Business Managers / IT Sales Account Directors for one of the UK's largest Technology and Supplies/ IT Resellers. A Top Tier Leading Value Added Reseller (VAR ) who are highly accredited and have partnerships with HP / Dell / Microsoft / Lenevo / Samsung / VmWare to name but a few. The Company: Well established with turnover for 2020 in excess of £240m and 3 year aspirations of breaking the £300m T/O barrier. Working with the world's leading brands to provide Everyday IT, Print and Office supplies and deliver IT projects to over 14000 customers. Customers range from private to public sector SME and enterprise organisation's. About you: Successful Account Managers / Business Development Managers / Account Directors will have a proven track record in the Reseller market and will have sold one or more of the following: Hardware Software Services and Solutions Stationery, Consumables, Print, MPS. You will have a comprehensive grasp of the entire sales cycle from initial business development through to the close of the sale and the demonstrable ability of Client Relationship Management. It is likely that you will have a minimum average GP level of £8k pcm currently and be proactive and driven in nature. Excellent communication skills are paramount and the ability to negotiate with Directors/FD's of companies will set candidates apart. The role: The position will cover all areas of the sales process from initial account mapping to securing client purchase and ensuring successful delivery. The role will be a mixture of internal and external sales (predominately internal). You will have freedom of movement to build your portfolio across Industry, Location, Vertical and Sector. In return for hard work, ambition and dedication you will be provided with: Excellent basic salary and unparalleled, uncapped OTE Personal and professional development and training Working alongside like-minded driven Sales professionals in a harmonious, collegiate working environment with excellent Management and back end support. For high achievers: all expenses paid trips abroad.
14/09/2021
Full time
Base salary dependent upon experience £20k - £50k with uncapped OTE. We are currently recruiting for IT Sales Account Managers / Business Development Managers / Business Managers / IT Sales Account Directors for one of the UK's largest Technology and Supplies/ IT Resellers. A Top Tier Leading Value Added Reseller (VAR ) who are highly accredited and have partnerships with HP / Dell / Microsoft / Lenevo / Samsung / VmWare to name but a few. The Company: Well established with turnover for 2020 in excess of £240m and 3 year aspirations of breaking the £300m T/O barrier. Working with the world's leading brands to provide Everyday IT, Print and Office supplies and deliver IT projects to over 14000 customers. Customers range from private to public sector SME and enterprise organisation's. About you: Successful Account Managers / Business Development Managers / Account Directors will have a proven track record in the Reseller market and will have sold one or more of the following: Hardware Software Services and Solutions Stationery, Consumables, Print, MPS. You will have a comprehensive grasp of the entire sales cycle from initial business development through to the close of the sale and the demonstrable ability of Client Relationship Management. It is likely that you will have a minimum average GP level of £8k pcm currently and be proactive and driven in nature. Excellent communication skills are paramount and the ability to negotiate with Directors/FD's of companies will set candidates apart. The role: The position will cover all areas of the sales process from initial account mapping to securing client purchase and ensuring successful delivery. The role will be a mixture of internal and external sales (predominately internal). You will have freedom of movement to build your portfolio across Industry, Location, Vertical and Sector. In return for hard work, ambition and dedication you will be provided with: Excellent basic salary and unparalleled, uncapped OTE Personal and professional development and training Working alongside like-minded driven Sales professionals in a harmonious, collegiate working environment with excellent Management and back end support. For high achievers: all expenses paid trips abroad.
1st line/2nd line - Slough An opening has become available for a 2nd line IT Support engineer to support remote nd on-site clients, ensure SLAs are met and the helpdesk function runs smoothly. Skills and Responsibilities: - Day to day remote support of end user desktops - Basic desktop troubleshooting inc. connectivity, printer, login and local computer problems - Maintenance of Monitoring and Management Systems - Experience within a Microsoft 365 environment - Active Directory and Azure AD user administration - Remote administration of server environments - An understanding of company back-up and ant-virus solutions
11/09/2021
Full time
1st line/2nd line - Slough An opening has become available for a 2nd line IT Support engineer to support remote nd on-site clients, ensure SLAs are met and the helpdesk function runs smoothly. Skills and Responsibilities: - Day to day remote support of end user desktops - Basic desktop troubleshooting inc. connectivity, printer, login and local computer problems - Maintenance of Monitoring and Management Systems - Experience within a Microsoft 365 environment - Active Directory and Azure AD user administration - Remote administration of server environments - An understanding of company back-up and ant-virus solutions
We have a fantastic contract opportunity for a Service Desk Analyst based in Slough. 6 month contract, starting asap. Inside IR35 - Umbrella Contractors only. The role may involve limited travel to other customer locations. Role of the Service Desk Analyst: The team will cover operational hours between 08:00 and 18:00 on a rota basis. Out of hours working may be a requirement to undertake specific projects or accommodation moves for which prior notification will be given and overtime will be paid. On call, the provision of regular support requirements to Clients before 08.00hrs and after 18.00hrs may be required on a rota basis. If applicable an allowance will be payable. A security clearance check via DBS Certificate is a requirement of the role so if you do not already have one you must be willing to apply on offer Reporting to the Service Support Lead the Service Desk Support Analyst will: * Record all support requests received by telephone or email in the Call Logging System * Follow call handling processes to provide an efficient service for the user including the appropriate use of wrap time, talk time, breaks, hot buttons and logging in. * Record, monitor, update and respond to support requests in a timely manner, owning each call to completion, or, by reassigning it to other areas of the department, as per process. * Use remote support tools to assist users and resolve issues, agreeing to customer visits as a last possible outcome/action. * Undertake the set up and delivery of IT and mobile equipment to users as required. * Proactively monitor requests and systems and act accordingly to fix issues before they become major incidents. * Engage fully and be an active participant in all Critical Incident and Problem Management activities. * Complete all registers as requested eg equipment registers, signing in and out, timesheets etc. * Perform routine maintenance tasks regularly to maintain asset registers and any Call databases within the Call Logging System. * Escalate any unusual events or issues to Team Lead / management asap. * Be prepared to advice, train and cross skill colleagues as an ongoing process to maintain and strengthen team performance. * Act as a project resource, reporting back to project managers, as required. * Perform all required as part of the role such that the team will be successful and all arvato / customer KPI targets will be achieved. * Employ customer focused communication techniques, both written and verbal, in the handling of all requests and face to face communications. * In every activity, support the business by maintaining a commercial focus in all end user or Client communication. Desirable attributes: 1. Working in an ITIL environment. 2. Working in a PRINCE2 environment. 3. Working with telephony systems (VOIP/Digital). If you are an experienced Service Desk Support Analyst looking for your next contract please apply now! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy..
09/09/2021
Contractor
We have a fantastic contract opportunity for a Service Desk Analyst based in Slough. 6 month contract, starting asap. Inside IR35 - Umbrella Contractors only. The role may involve limited travel to other customer locations. Role of the Service Desk Analyst: The team will cover operational hours between 08:00 and 18:00 on a rota basis. Out of hours working may be a requirement to undertake specific projects or accommodation moves for which prior notification will be given and overtime will be paid. On call, the provision of regular support requirements to Clients before 08.00hrs and after 18.00hrs may be required on a rota basis. If applicable an allowance will be payable. A security clearance check via DBS Certificate is a requirement of the role so if you do not already have one you must be willing to apply on offer Reporting to the Service Support Lead the Service Desk Support Analyst will: * Record all support requests received by telephone or email in the Call Logging System * Follow call handling processes to provide an efficient service for the user including the appropriate use of wrap time, talk time, breaks, hot buttons and logging in. * Record, monitor, update and respond to support requests in a timely manner, owning each call to completion, or, by reassigning it to other areas of the department, as per process. * Use remote support tools to assist users and resolve issues, agreeing to customer visits as a last possible outcome/action. * Undertake the set up and delivery of IT and mobile equipment to users as required. * Proactively monitor requests and systems and act accordingly to fix issues before they become major incidents. * Engage fully and be an active participant in all Critical Incident and Problem Management activities. * Complete all registers as requested eg equipment registers, signing in and out, timesheets etc. * Perform routine maintenance tasks regularly to maintain asset registers and any Call databases within the Call Logging System. * Escalate any unusual events or issues to Team Lead / management asap. * Be prepared to advice, train and cross skill colleagues as an ongoing process to maintain and strengthen team performance. * Act as a project resource, reporting back to project managers, as required. * Perform all required as part of the role such that the team will be successful and all arvato / customer KPI targets will be achieved. * Employ customer focused communication techniques, both written and verbal, in the handling of all requests and face to face communications. * In every activity, support the business by maintaining a commercial focus in all end user or Client communication. Desirable attributes: 1. Working in an ITIL environment. 2. Working in a PRINCE2 environment. 3. Working with telephony systems (VOIP/Digital). If you are an experienced Service Desk Support Analyst looking for your next contract please apply now! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy..
Avanti Recruitment are working closely with a distribution management company based in Slough, they are currently looking for a Tech Lead due to continuous growth within the company. You will be joining a small but very knowledgeable development team who are very dedicated to writing good clean reusable code whilst following TDD processes...... click apply for full job details
17/03/2021
Full time
Avanti Recruitment are working closely with a distribution management company based in Slough, they are currently looking for a Tech Lead due to continuous growth within the company. You will be joining a small but very knowledgeable development team who are very dedicated to writing good clean reusable code whilst following TDD processes...... click apply for full job details
Lead Salesforce Developer / Salesforce Developer / Data Tools / SFDX / Financial Services / Permanent / Fully Remote / UK Residents / Financial Services Permanent £75K plus Excellent Benefits Tunbridge Wells - Fully Remote - UK Residents - Sponsorship Available for Current UK Residents I am working with a household name who are looking to hire a fully remote Lead Salesforce Developer on a permanent ba...... click apply for full job details
17/03/2021
Full time
Lead Salesforce Developer / Salesforce Developer / Data Tools / SFDX / Financial Services / Permanent / Fully Remote / UK Residents / Financial Services Permanent £75K plus Excellent Benefits Tunbridge Wells - Fully Remote - UK Residents - Sponsorship Available for Current UK Residents I am working with a household name who are looking to hire a fully remote Lead Salesforce Developer on a permanent ba...... click apply for full job details
My client is looking for a Human Resources Information Services Officer to cover a 3 month temp contract. The purpose of this position is to manage the maintenance of the internal HR systems, providing an accurate reporting function to the management team and supporting with in depth analysis as requested. The main duties and responsibilities of the post include the following however are not limited...... click apply for full job details
17/03/2021
Full time
My client is looking for a Human Resources Information Services Officer to cover a 3 month temp contract. The purpose of this position is to manage the maintenance of the internal HR systems, providing an accurate reporting function to the management team and supporting with in depth analysis as requested. The main duties and responsibilities of the post include the following however are not limited...... click apply for full job details
Core Data Build Engineer who has working experience on data configuration activity within the core network elements. To be part of a team working out of normal UK office hours during the night time maintenance window as specified by the customer's network change process. Key Accountabilities: Preparing and loading Cell / BSC / RNC / Femto / PANI related data build on Ericsson MBCs in support of Radio ...... click apply for full job details
17/03/2021
Full time
Core Data Build Engineer who has working experience on data configuration activity within the core network elements. To be part of a team working out of normal UK office hours during the night time maintenance window as specified by the customer's network change process. Key Accountabilities: Preparing and loading Cell / BSC / RNC / Femto / PANI related data build on Ericsson MBCs in support of Radio ...... click apply for full job details
Cloud Support Engineer – Altran
Providing support and project work for cloud based infrastructure This role is very much a SysAdmin/SysOps role growing towards DevOps environments but starting with automation & orchestration!
You will be working with next generation data centres, software defined networks, workloads in private & public cloud environments and required to be part of an on call rota.
Providing expertise to Aerospace, Automotive, Defence, Energy, Life Sciences, Railway and Telecoms by developing the products and services that tomorrow has to offer and combining technologies across sectors.
Creative and Autonomous this work will require you to have a good communication skills and have a flexible attitude
Must haves:
* Working knowledge of Unix/Linux (Preferably Red Hat EL)
* Experience with Open Stack (Preferably Virtualisation)
* Application support in critical environments experience
* Familiar with ITIL or similar service management methodologies
Desirable:
* Scripting – eg Java / Python / Apache
* Automation / Orchestration tools – eg Puppet, Ansible
* Databases - Oracle / MongoDB
* Messaging – eg RabbitMQ
* Any experience with Software Defined Networking (SDN)
For more information please feel free to get in touch via LinkedIn -/ aws-devops-vic or by email – Vicky (dot) Barnaby (at) networkerstechnology (dot) com or give me a call - the number listed in the advert is my direct dial.
I work with a number of national and international companies, solution providers, MSP's and consultancies across the UK with a focus on Cloud technologies so if this role was a little below your ideal salary, a bit too far to travel or not making the most of your experience then please get in touch to discuss other opportunities.
Networkers acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.
Gattaca Plc provides support services to Networkers and may assist with processing your application
29/10/2018
Cloud Support Engineer – Altran
Providing support and project work for cloud based infrastructure This role is very much a SysAdmin/SysOps role growing towards DevOps environments but starting with automation & orchestration!
You will be working with next generation data centres, software defined networks, workloads in private & public cloud environments and required to be part of an on call rota.
Providing expertise to Aerospace, Automotive, Defence, Energy, Life Sciences, Railway and Telecoms by developing the products and services that tomorrow has to offer and combining technologies across sectors.
Creative and Autonomous this work will require you to have a good communication skills and have a flexible attitude
Must haves:
* Working knowledge of Unix/Linux (Preferably Red Hat EL)
* Experience with Open Stack (Preferably Virtualisation)
* Application support in critical environments experience
* Familiar with ITIL or similar service management methodologies
Desirable:
* Scripting – eg Java / Python / Apache
* Automation / Orchestration tools – eg Puppet, Ansible
* Databases - Oracle / MongoDB
* Messaging – eg RabbitMQ
* Any experience with Software Defined Networking (SDN)
For more information please feel free to get in touch via LinkedIn -/ aws-devops-vic or by email – Vicky (dot) Barnaby (at) networkerstechnology (dot) com or give me a call - the number listed in the advert is my direct dial.
I work with a number of national and international companies, solution providers, MSP's and consultancies across the UK with a focus on Cloud technologies so if this role was a little below your ideal salary, a bit too far to travel or not making the most of your experience then please get in touch to discuss other opportunities.
Networkers acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.
Gattaca Plc provides support services to Networkers and may assist with processing your application
Cloud Support Engineer – Altran
Providing support and project work for cloud based infrastructure This role is very much a SysAdmin/SysOps role growing towards DevOps environments but starting with automation & orchestration!
You will be working with next generation data centres, software defined networks, workloads in private & public cloud environments and required to be part of an on call rota.
Providing expertise to Aerospace, Automotive, Defence, Energy, Life Sciences, Railway and Telecoms by developing the products and services that tomorrow has to offer and combining technologies across sectors.
Creative and Autonomous this work will require you to have a good communication skills and have a flexible attitude
Must haves:
* Working knowledge of Unix/Linux (Preferably Red Hat EL)
* Experience with Open Stack (Preferably Virtualisation)
* Application support in critical environments experience
* Familiar with ITIL or similar service management methodologies
Desirable:
* Scripting – eg Java / Python / Apache
* Automation / Orchestration tools – eg Puppet, Ansible
* Databases - Oracle / MongoDB
* Messaging – eg RabbitMQ
* Any experience with Software Defined Networking (SDN)
For more information please feel free to get in touch via LinkedIn -/ aws-devops-vic or by email – Vicky (dot) Barnaby (at) networkerstechnology (dot) com or give me a call - the number listed in the advert is my direct dial.
I work with a number of national and international companies, solution providers, MSP's and consultancies across the UK with a focus on Cloud technologies so if this role was a little below your ideal salary, a bit too far to travel or not making the most of your experience then please get in touch to discuss other opportunities.
Networkers acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.
Gattaca Plc provides support services to Networkers and may assist with processing your application
29/10/2018
Cloud Support Engineer – Altran
Providing support and project work for cloud based infrastructure This role is very much a SysAdmin/SysOps role growing towards DevOps environments but starting with automation & orchestration!
You will be working with next generation data centres, software defined networks, workloads in private & public cloud environments and required to be part of an on call rota.
Providing expertise to Aerospace, Automotive, Defence, Energy, Life Sciences, Railway and Telecoms by developing the products and services that tomorrow has to offer and combining technologies across sectors.
Creative and Autonomous this work will require you to have a good communication skills and have a flexible attitude
Must haves:
* Working knowledge of Unix/Linux (Preferably Red Hat EL)
* Experience with Open Stack (Preferably Virtualisation)
* Application support in critical environments experience
* Familiar with ITIL or similar service management methodologies
Desirable:
* Scripting – eg Java / Python / Apache
* Automation / Orchestration tools – eg Puppet, Ansible
* Databases - Oracle / MongoDB
* Messaging – eg RabbitMQ
* Any experience with Software Defined Networking (SDN)
For more information please feel free to get in touch via LinkedIn -/ aws-devops-vic or by email – Vicky (dot) Barnaby (at) networkerstechnology (dot) com or give me a call - the number listed in the advert is my direct dial.
I work with a number of national and international companies, solution providers, MSP's and consultancies across the UK with a focus on Cloud technologies so if this role was a little below your ideal salary, a bit too far to travel or not making the most of your experience then please get in touch to discuss other opportunities.
Networkers acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.
Gattaca Plc provides support services to Networkers and may assist with processing your application
SQL Server DBA - Social Ad Tech Platform – Slough
(Tech stack: SQL Server DBA, SQL Server 2014 / 2016, T-SQL, Stored Procedures, Urgent)
Our client is a crowd funded social advertising technology platform that sells services to Facebook advertisers to grow their marketing ROI. They were recently named one of 12 Facebook Strategic Preferred Marketing Developers (PMD); the highest distinction of excellence Facebook has ever offered their marketing partners. They have already grown by 100% this year and have ambitions to quadruple headcount by the end of 2018.
We are seeking multiple gifted SQL Server DBA to work on the administration and development of their complex SQL Server database environment. SQL Server DBA applicants should have a skill set that encompasses: SQL Server 2014 / 2016, backup, recovery, performance tuning, T-SQL and stored procedures. Our client can provide you with industry recognised training in: SQL Server 2014, replication, clustering, SQL Server Integration Services (SSIS), SQL Server Reporting Services (SSRS), SQL Server Analysis Services (SSAS) and business intelligence / data warehouse technologies.
This is an amazing opportunity to join a firm that has revolutionized its industry and to work on a groundbreaking SQL Server database environment!
Location: Slough, Berkshire
Salary: £55 - £65k + Bonus + Car + Benefits
To apply for this position please send your CV to Richard Gibson at Noir Consulting.
(SQL Server DBA, Database Administrator, Administration, SQL Server 2016, T-SQL, Stored Procedures, SQL Server DBA)
29/10/2018
SQL Server DBA - Social Ad Tech Platform – Slough
(Tech stack: SQL Server DBA, SQL Server 2014 / 2016, T-SQL, Stored Procedures, Urgent)
Our client is a crowd funded social advertising technology platform that sells services to Facebook advertisers to grow their marketing ROI. They were recently named one of 12 Facebook Strategic Preferred Marketing Developers (PMD); the highest distinction of excellence Facebook has ever offered their marketing partners. They have already grown by 100% this year and have ambitions to quadruple headcount by the end of 2018.
We are seeking multiple gifted SQL Server DBA to work on the administration and development of their complex SQL Server database environment. SQL Server DBA applicants should have a skill set that encompasses: SQL Server 2014 / 2016, backup, recovery, performance tuning, T-SQL and stored procedures. Our client can provide you with industry recognised training in: SQL Server 2014, replication, clustering, SQL Server Integration Services (SSIS), SQL Server Reporting Services (SSRS), SQL Server Analysis Services (SSAS) and business intelligence / data warehouse technologies.
This is an amazing opportunity to join a firm that has revolutionized its industry and to work on a groundbreaking SQL Server database environment!
Location: Slough, Berkshire
Salary: £55 - £65k + Bonus + Car + Benefits
To apply for this position please send your CV to Richard Gibson at Noir Consulting.
(SQL Server DBA, Database Administrator, Administration, SQL Server 2016, T-SQL, Stored Procedures, SQL Server DBA)
SQL Server DBA - Social Ad Tech Platform – Slough
(Tech stack: SQL Server DBA, SQL Server 2014 / 2016, T-SQL, Stored Procedures, Urgent)
Our client is a crowd funded social advertising technology platform that sells services to Facebook advertisers to grow their marketing ROI. They were recently named one of 12 Facebook Strategic Preferred Marketing Developers (PMD); the highest distinction of excellence Facebook has ever offered their marketing partners. They have already grown by 100% this year and have ambitions to quadruple headcount by the end of 2018.
We are seeking multiple gifted SQL Server DBA to work on the administration and development of their complex SQL Server database environment. SQL Server DBA applicants should have a skill set that encompasses: SQL Server 2014 / 2016, backup, recovery, performance tuning, T-SQL and stored procedures. Our client can provide you with industry recognised training in: SQL Server 2014, replication, clustering, SQL Server Integration Services (SSIS), SQL Server Reporting Services (SSRS), SQL Server Analysis Services (SSAS) and business intelligence / data warehouse technologies.
This is an amazing opportunity to join a firm that has revolutionized its industry and to work on a groundbreaking SQL Server database environment!
Location: Slough, Berkshire
Salary: £55 - £65k + Bonus + Car + Benefits
To apply for this position please send your CV to Richard Gibson at Noir Consulting.
(SQL Server DBA, Database Administrator, Administration, SQL Server 2016, T-SQL, Stored Procedures, SQL Server DBA)
29/10/2018
SQL Server DBA - Social Ad Tech Platform – Slough
(Tech stack: SQL Server DBA, SQL Server 2014 / 2016, T-SQL, Stored Procedures, Urgent)
Our client is a crowd funded social advertising technology platform that sells services to Facebook advertisers to grow their marketing ROI. They were recently named one of 12 Facebook Strategic Preferred Marketing Developers (PMD); the highest distinction of excellence Facebook has ever offered their marketing partners. They have already grown by 100% this year and have ambitions to quadruple headcount by the end of 2018.
We are seeking multiple gifted SQL Server DBA to work on the administration and development of their complex SQL Server database environment. SQL Server DBA applicants should have a skill set that encompasses: SQL Server 2014 / 2016, backup, recovery, performance tuning, T-SQL and stored procedures. Our client can provide you with industry recognised training in: SQL Server 2014, replication, clustering, SQL Server Integration Services (SSIS), SQL Server Reporting Services (SSRS), SQL Server Analysis Services (SSAS) and business intelligence / data warehouse technologies.
This is an amazing opportunity to join a firm that has revolutionized its industry and to work on a groundbreaking SQL Server database environment!
Location: Slough, Berkshire
Salary: £55 - £65k + Bonus + Car + Benefits
To apply for this position please send your CV to Richard Gibson at Noir Consulting.
(SQL Server DBA, Database Administrator, Administration, SQL Server 2016, T-SQL, Stored Procedures, SQL Server DBA)
SQL Server DBA - Social Ad Tech Platform – Slough
(Tech stack: SQL Server DBA, SQL Server 2014 / 2016, T-SQL, Stored Procedures, Urgent)
Our client is a crowd funded social advertising technology platform that sells services to Facebook advertisers to grow their marketing ROI. They were recently named one of 12 Facebook Strategic Preferred Marketing Developers (PMD); the highest distinction of excellence Facebook has ever offered their marketing partners. They have already grown by 100% this year and have ambitions to quadruple headcount by the end of 2018.
We are seeking multiple gifted SQL Server DBA to work on the administration and development of their complex SQL Server database environment. SQL Server DBA applicants should have a skill set that encompasses: SQL Server 2014 / 2016, backup, recovery, performance tuning, T-SQL and stored procedures. Our client can provide you with industry recognised training in: SQL Server 2014, replication, clustering, SQL Server Integration Services (SSIS), SQL Server Reporting Services (SSRS), SQL Server Analysis Services (SSAS) and business intelligence / data warehouse technologies.
This is an amazing opportunity to join a firm that has revolutionized its industry and to work on a groundbreaking SQL Server database environment!
Location: Slough, Berkshire
Salary: £55 - £65k + Bonus + Car + Benefits
To apply for this position please send your CV to Richard Gibson at Noir Consulting.
(SQL Server DBA, Database Administrator, Administration, SQL Server 2016, T-SQL, Stored Procedures, SQL Server DBA)
29/10/2018
SQL Server DBA - Social Ad Tech Platform – Slough
(Tech stack: SQL Server DBA, SQL Server 2014 / 2016, T-SQL, Stored Procedures, Urgent)
Our client is a crowd funded social advertising technology platform that sells services to Facebook advertisers to grow their marketing ROI. They were recently named one of 12 Facebook Strategic Preferred Marketing Developers (PMD); the highest distinction of excellence Facebook has ever offered their marketing partners. They have already grown by 100% this year and have ambitions to quadruple headcount by the end of 2018.
We are seeking multiple gifted SQL Server DBA to work on the administration and development of their complex SQL Server database environment. SQL Server DBA applicants should have a skill set that encompasses: SQL Server 2014 / 2016, backup, recovery, performance tuning, T-SQL and stored procedures. Our client can provide you with industry recognised training in: SQL Server 2014, replication, clustering, SQL Server Integration Services (SSIS), SQL Server Reporting Services (SSRS), SQL Server Analysis Services (SSAS) and business intelligence / data warehouse technologies.
This is an amazing opportunity to join a firm that has revolutionized its industry and to work on a groundbreaking SQL Server database environment!
Location: Slough, Berkshire
Salary: £55 - £65k + Bonus + Car + Benefits
To apply for this position please send your CV to Richard Gibson at Noir Consulting.
(SQL Server DBA, Database Administrator, Administration, SQL Server 2016, T-SQL, Stored Procedures, SQL Server DBA)
Cloud Support Engineer – Altran
Providing support and project work for cloud based infrastructure This role is very much a SysAdmin/SysOps role growing towards DevOps environments but starting with automation & orchestration!
You will be working with next generation data centres, software defined networks, workloads in private & public cloud environments and required to be part of an on call rota.
Providing expertise to Aerospace, Automotive, Defence, Energy, Life Sciences, Railway and Telecoms by developing the products and services that tomorrow has to offer and combining technologies across sectors.
Creative and Autonomous this work will require you to have a good communication skills and have a flexible attitude
Must haves:
* Working knowledge of Unix/Linux (Preferably Red Hat EL)
* Experience with Open Stack (Preferably Virtualisation)
* Application support in critical environments experience
* Familiar with ITIL or similar service management methodologies
Desirable:
* Scripting – eg Java / Python / Apache
* Automation / Orchestration tools – eg Puppet, Ansible
* Databases - Oracle / MongoDB
* Messaging – eg RabbitMQ
* Any experience with Software Defined Networking (SDN)
For more information please feel free to get in touch via LinkedIn -/ aws-devops-vic or by email – Vicky (dot) Barnaby (at) networkerstechnology (dot) com or give me a call - the number listed in the advert is my direct dial.
I work with a number of national and international companies, solution providers, MSP's and consultancies across the UK with a focus on Cloud technologies so if this role was a little below your ideal salary, a bit too far to travel or not making the most of your experience then please get in touch to discuss other opportunities.
Networkers acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.
Gattaca Plc provides support services to Networkers and may assist with processing your application
29/10/2018
Cloud Support Engineer – Altran
Providing support and project work for cloud based infrastructure This role is very much a SysAdmin/SysOps role growing towards DevOps environments but starting with automation & orchestration!
You will be working with next generation data centres, software defined networks, workloads in private & public cloud environments and required to be part of an on call rota.
Providing expertise to Aerospace, Automotive, Defence, Energy, Life Sciences, Railway and Telecoms by developing the products and services that tomorrow has to offer and combining technologies across sectors.
Creative and Autonomous this work will require you to have a good communication skills and have a flexible attitude
Must haves:
* Working knowledge of Unix/Linux (Preferably Red Hat EL)
* Experience with Open Stack (Preferably Virtualisation)
* Application support in critical environments experience
* Familiar with ITIL or similar service management methodologies
Desirable:
* Scripting – eg Java / Python / Apache
* Automation / Orchestration tools – eg Puppet, Ansible
* Databases - Oracle / MongoDB
* Messaging – eg RabbitMQ
* Any experience with Software Defined Networking (SDN)
For more information please feel free to get in touch via LinkedIn -/ aws-devops-vic or by email – Vicky (dot) Barnaby (at) networkerstechnology (dot) com or give me a call - the number listed in the advert is my direct dial.
I work with a number of national and international companies, solution providers, MSP's and consultancies across the UK with a focus on Cloud technologies so if this role was a little below your ideal salary, a bit too far to travel or not making the most of your experience then please get in touch to discuss other opportunities.
Networkers acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.
Gattaca Plc provides support services to Networkers and may assist with processing your application
Cloud Support Engineer – Altran
Providing support and project work for cloud based infrastructure This role is very much a SysAdmin/SysOps role growing towards DevOps environments but starting with automation & orchestration!
You will be working with next generation data centres, software defined networks, workloads in private & public cloud environments and required to be part of an on call rota.
Providing expertise to Aerospace, Automotive, Defence, Energy, Life Sciences, Railway and Telecoms by developing the products and services that tomorrow has to offer and combining technologies across sectors.
Creative and Autonomous this work will require you to have a good communication skills and have a flexible attitude
Must haves:
* Working knowledge of Unix/Linux (Preferably Red Hat EL)
* Experience with Open Stack (Preferably Virtualisation)
* Application support in critical environments experience
* Familiar with ITIL or similar service management methodologies
Desirable:
* Scripting – eg Java / Python / Apache
* Automation / Orchestration tools – eg Puppet, Ansible
* Databases - Oracle / MongoDB
* Messaging – eg RabbitMQ
* Any experience with Software Defined Networking (SDN)
For more information please feel free to get in touch via LinkedIn -/ aws-devops-vic or by email – Vicky (dot) Barnaby (at) networkerstechnology (dot) com or give me a call - the number listed in the advert is my direct dial.
I work with a number of national and international companies, solution providers, MSP's and consultancies across the UK with a focus on Cloud technologies so if this role was a little below your ideal salary, a bit too far to travel or not making the most of your experience then please get in touch to discuss other opportunities.
Networkers acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.
Gattaca Plc provides support services to Networkers and may assist with processing your application
29/10/2018
Cloud Support Engineer – Altran
Providing support and project work for cloud based infrastructure This role is very much a SysAdmin/SysOps role growing towards DevOps environments but starting with automation & orchestration!
You will be working with next generation data centres, software defined networks, workloads in private & public cloud environments and required to be part of an on call rota.
Providing expertise to Aerospace, Automotive, Defence, Energy, Life Sciences, Railway and Telecoms by developing the products and services that tomorrow has to offer and combining technologies across sectors.
Creative and Autonomous this work will require you to have a good communication skills and have a flexible attitude
Must haves:
* Working knowledge of Unix/Linux (Preferably Red Hat EL)
* Experience with Open Stack (Preferably Virtualisation)
* Application support in critical environments experience
* Familiar with ITIL or similar service management methodologies
Desirable:
* Scripting – eg Java / Python / Apache
* Automation / Orchestration tools – eg Puppet, Ansible
* Databases - Oracle / MongoDB
* Messaging – eg RabbitMQ
* Any experience with Software Defined Networking (SDN)
For more information please feel free to get in touch via LinkedIn -/ aws-devops-vic or by email – Vicky (dot) Barnaby (at) networkerstechnology (dot) com or give me a call - the number listed in the advert is my direct dial.
I work with a number of national and international companies, solution providers, MSP's and consultancies across the UK with a focus on Cloud technologies so if this role was a little below your ideal salary, a bit too far to travel or not making the most of your experience then please get in touch to discuss other opportunities.
Networkers acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.
Gattaca Plc provides support services to Networkers and may assist with processing your application
Jobs - Frequently Asked Questions
Use the location filter to find IT jobs in cities like London, Manchester, Birmingham, and across the UK.
Entry-level roles include IT support technician, junior developer, QA tester, and helpdesk analyst.
New jobs are posted daily. Set up alerts to be notified as soon as new roles match your preferences.
Key skills include problem-solving, coding, cloud computing, networking, and familiarity with tools like AWS or SQL.
Yes, many employers offer training or junior roles. Focus on building a strong CV with relevant coursework or personal projects.