25 jobs found in Newcastle Upon Tyne

Job Title: Lead Software Engineer (ServiceNow) Pay up to £75,026 - £92,.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you a proven engineering leader? We need a Lead Software Engineer to mentor high-performing teams, deliver high-quality digital services, and shape large-scale ServiceNow solutions. Join DWP Digital and lead a team supporting one of the largest ServiceNow implementations in Europe. You'll play a pivotal role in driving engineering excellence, mentoring engineers and delivering innovative solutions that support around 120,000 colleagues across the organisation. As a Lead Software Engineer, you'll provide technical leadership across multiple ServiceNow modules, ensuring development standards, quality, security and best practices are embedded in everything we deliver. You'll act as a trusted technical advisor, helping teams solve complex challenges while influencing the future direction of the platform. This is an opportunity to work on large-scale, business-critical services where your decisions will have a real impact. You'll collaborate with architects, product teams and senior stakeholders to deliver modern, user-centred technology solutions that support DWP's mission. We're looking for someone who enjoys solving complex problems, driving continuous improvement, and inspiring others to achieve their best. If you're passionate about technology, leadership and creating services that make a difference, we'd love to hear from you. Please note: Holding a ServiceNow Certified System Administrator qualification is an essential requirement for this role. Evidence of certification will be required at interview. What skills, knowledge and experience will you need? Proven experience delivering and leading ServiceNow solutions across multiple modules and applications, including ITSM, ITOM, SPM, Security Operations, HRSD, Service Portals, Workspaces, CMDB and integrations. Expert knowledge of cyber security and IT operations controls, with the ability to design secure, resilient and scalable solutions that embed security by design, automation and AI-driven operations. Significant experience implementing and optimising ServiceNow Security Operations and/or IT Operations Management capabilities within complex enterprise environments. Strong leadership and influencing skills, with the ability to lead investigations into complex business and technical challenges, analyse conflicting information and drive evidence-based recommendations for improvement. Proven track record of designing, implementing, administering and supporting security products and services across cloud and on-premise environments, ensuring compliance with security standards and architectural principles. Ability to provide technical leadership, mentor engineers and champion engineering best practice, driving continuous improvement and high-quality service delivery at scale. You and your role As a Lead Software Engineer, you'll be a recognised technical expert and trusted leader, shaping how we design, build and support high-quality software solutions. You'll set engineering standards, drive best practice across teams, and champion quality, consistency and continuous improvement. By promoting collaboration, knowledge sharing and the reuse of proven solutions, you'll help teams solve complex challenges and deliver scalable, maintainable services that meet user needs. As part of the leadership team, you'll influence engineering strategy, guide teams through change, and build capability across the wider engineering community. You'll balance competing priorities, make informed decisions in complex environments, and remove barriers to delivery. While you'll remain hands-on when needed, your primary focus will be leading, mentoring and empowering multiple engineering teams, creating an environment where engineers can thrive, innovate and deliver outstanding digital services at scale. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: From £75,026 to £92,522. The maximum salary for the grade is £80,267, however a Digital Allowance of up to £12,255 per annum is available for exceptional candidates subject to our assessment of capability at interview. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £21,735 per year. We have a broad benefits package built around your work-life balance which includes: Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. Interview: A single stage interview online. CLICK APPLY for more information and to start your application

Lead Test Engineer Pay up to £76,339 - £91,672 , plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you a Test Engineering leader? Can you deliver high-quality data solutions at scale? Join us at a pivotal time as we drive forward our ambitious 2030 Data Strategy. We're looking for an experienced Lead Test Engineer to play a key role in shaping and assuring the quality of data products and services across a complex digital landscape that supports millions of users. Working closely with stakeholders across Data & Analytics and the wider DWP Digital community, you'll provide expert testing leadership, influence strategic decisions, develop recommendations, and ensure robust quality assurance throughout the delivery lifecycle. You'll lead the development of testing strategies, champion best practice, and drive test automation across both existing and future data solutions. This is a fantastic opportunity to shape the future of data testing while delivering products and services that make a real difference. What skills, knowledge and experience will you need? Proven experience leading testing across multiple teams, defining and delivering testing strategies for cloud-native, open-source and commercial data platforms, while embedding quality standards, governance, test automation, and best practices across the software delivery lifecycle. Extensive experience designing and implementing functional and non-functional testing strategies, including performance, accessibility, reliability and integration testing for APIs, messaging platforms and modern data services. Proven success leading, recruiting, coaching and developing high-performing Test Engineers, driving continuous improvement and engineering excellence. Expert-level experience in Python-based test automation, with a strong track record of implementing automated API and data testing within cloud CI/CD pipelines, using shift-left approaches to deliver quality early and at scale. You and your role As our Lead Test Engineer, you'll set the standard for quality engineering across DWP's Data & Analytics services. Acting as the senior technical authority for testing, you'll provide leadership and direction to test engineers embedded in agile delivery teams, ensuring quality is built into products and services from the outset. You'll work closely with Product Managers, Architects, Delivery Managers and Engineering teams to shape testing strategy, influence technical decisions and embed quality throughout the software delivery lifecycle. Supporting a broad portfolio of data and analytics platforms, you'll help assure solutions spanning data movement, integration, storage, analytics and insight generation. Drawing on deep expertise in modern test engineering practices, you'll champion automation, continuous testing and quality by design. You'll provide assurance across functional, performance, accessibility, security and operational testing, helping teams deliver resilient, reliable and trusted services. Working across a complex technology landscape spanning cloud and on-premise environments, you'll identify delivery risks, drive continuous improvement and evaluate emerging tools and approaches to strengthen engineering quality across the organisation. You'll also play a key role in developing our Test Engineering profession, supporting recruitment, mentoring engineers, building capability and helping shape a high-performing testing community. Details. Wages. Perks. Location: You'll join us in your choice of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: Pay for this role is from £76,339 - £91,672. The maximum salary for the grade is £81,672 and a Digital Allowance of up to £10,000 per annum subject to our assessment of your capability at interview Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth up to £23,660 a year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Senior Network Engineer Pay of up to £74,399 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for outstanding Senior Infrastructure Engineers who are skilled in network automation to join our community of tech experts in DWP Digital, to assist in the design of Infrastructure services in collaboration with Architecture and Engineering principles. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £280bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Advanced Network Architectures and Routing: Proficient in VXLAN overlays, EVPN, multi-site fabrics, VRF segmentation and dynamic routing protocols (OSPF, BGP), particularly using Arista technologies. Traffic Optimization & Load Balancing: Experienced in load balancing solutions including F5 ASM, APM and DNS. Automation & DevOps Practices: Good background in Infrastructure as Code, Configuration as Code and CI/CD pipelines for streamlined network operations. Communication skills with the ability to document network designs and procedures effectively. Takes accountability for issues that occur and is proactive in searching for potential problems. Leadership and technical direction: Demonstrates strong technical leadership within Network Engineering, acting as a role model for best practice. Provides clear direction, mentors engineers, supports capability development and leads by example in the delivery of resilient, high-quality network services. Next-Generation Firewall Expertise: Skilled in configuring, designing and maintaining NGFWs with emphasis on Palo Alto Firewalls with centralized management via Panorama You and your role Being a Senior Network Engineer at DWP Digital is about much more than keeping the network running. You'll help shape scalable, resilient network services, lead complex technical solutions and find smarter ways to automate repetitive work. Experience with Arista, Palo Alto, Aruba, AWS or Azure would be useful, but you don't need to tick every box. If you've also worked with Python or Ansible for network automation, even better. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Leeds, Manchester or Newcastle, whichever is more convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £ 74,399 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% , worth over £17,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexitime. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process are just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Senior Product Manager Pay up to £76,339 - £81,672 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We're looking for three Senior Product Managers to join mission-critical services across DWP Digital. These roles offer a unique opportunity to shape the future of products that support millions of citizens and thousands of colleagues across the Department for Work and Pensions. As a Senior Product Manager, you'll provide clear product leadership, set strategic direction and work collaboratively with multidisciplinary teams to deliver user-centred services that solve complex problems. We are recruiting across three exciting product areas: Bereavement, Care and Common Capabilities The Bereavement and Care team designs and delivers digital services that support some of DWP's most vulnerable customers at critical moments in their lives. Our team is responsible for products that help citizens access bereavement and care-related support, while also providing colleagues with the tools and systems they need to deliver excellent customer service. Health and Disability The Health and Disability team delivers digital products and services that support the administration of health and disability benefits. Working at the heart of a significant data transformation programme, you'll define the future of data products and capabilities across the portfolio. The team is focused on improving how health data is captured, managed and utilised to enable better decision-making, enhance services and support strategic objectives across the wider Data and Analytics landscape. Corporate Centre Services Corporate Centre Services develops and supports the digital products and platforms that enable DWP colleagues to do their best work every day. Our team focuses on improving the employee experience through better systems, streamlined processes and innovative digital solutions. If you're passionate about creating user-centred products, leading high-performing teams and delivering change that matters, we'd love to hear from you. What skills, knowledge and experience will you need? Experience of defining and communicating a compelling product vision and strategy, creating clarity of purpose, aligning teams around outcomes and driving the delivery of value for users and the organisation. Strong stakeholder management and influencing skills, with experience of building alignment across diverse groups, balancing competing priorities and securing support for product decisions and roadmaps. Experience of using data, user needs and evidence to inform product decisions, translating insight into clear priorities that deliver measurable outcomes and continuous improvement. Experience of leading, coaching and developing product teams and communities, championing product thinking and embedding a user-centred, outcome-focused approach across teams and organisational boundaries. You and your role As a Senior Product Manager you will lead the strategy direction and delivery of products within one of DWP's complex and high-profile areas of work. You know how to define a clear product vision, shape value-driven roadmaps and work across organisational boundaries to deliver services that meet user needs and business objectives. Working with our expert multidisciplinary teams, stakeholders and senior leaders, you'll use data, insight and user research to drive decision-making, champion User Centred Design and lead transformational change. You'll be responsible for delivering measurable outcomes, tracking product performance and driving continuous improvement to maximise value and long-term sustainability. You'll also provide leadership to Product Managers and product teams, supporting their development and building a strong product culture focused on user needs, innovation and delivery excellence. And you'll make sure accessibility and inclusivity is at the heart of service design, so our services work for everyone. Please note: Regular travel to other DWP Digital hubs will be required as part of this role (travel to other sites won't cost you anything). Further details can be discussed at interview. Details. Wages. Perks. Location: You'll be based in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay from £76,339 - £81,672 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £23,660 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Copilot AI Engineer Pay up to £53,347 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Copilot & AI Agent Engineer to work closely with our multi-disciplined teams and join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £280bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Proven ability to integrate with Microsoft 365 workloads (such as SharePoint, Teams, OneDrive and the Power Platform), using workflow orchestration tools like Power Automate or Logic Apps. Demonstrable experience of using Microsoft Graph, JSON, REST APIs and connectors. Proven experience of data security and permissions within Microsoft 365 environments with outcomes. Evidence of how AI-driven Co-pilots function, including prompts, responses and grounding in organisational data. Proven experience designing and delivering AI-powered solutions using Microsoft Co-pilot technologies or comparable AI development platforms, including the use of agents, co-pilots or intelligent automation to meet business needs. You and your role As a Copilot & AI Agent Engineer, you'll get hands-on with Microsoft Copilot and agentic AI, designing, building and deploying intelligent solutions that integrate with Microsoft 365, Power Platform and wider enterprise systems. You'll help us work out how AI agents can operate securely and reliably at serious scale, contributing to services supporting over 100,000 users. You don't need to know everything from day one. You'll get coaching, training and support to grow your expertise. Experience with Azure, APIs, Entra ID, PowerShell, CI/CD, monitoring or automation would be useful, but isn't essential. If you want to move beyond experimenting with AI and start engineering it for the real world, this could be the role for you. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Leeds, Manchester or Newcastle, whichever is more convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £53,347. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £13,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Senior Security Architect Pay up to £58,961 - £86,567 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Do you want to tackle security challenges at massive scale, shaping the systems and services used by millions of people? We're looking for a Senior Security Architect to provide expert leadership across our Corporate Centre Services function. You'll apply secure-by-design principles, enterprise architecture expertise and cloud security knowledge to influence strategic decisions, guide multidisciplinary teams and help safeguard critical services against evolving threats. You'll have experience working in large digital environments, shaping standards, governance approaches and security roadmaps, while communicating complex concepts effectively to both technical and non-technical audiences. You'll also play a key role in building organisational capability through mentoring, knowledge sharing and championing best practice. DWP offers a unique opportunity to work at a scale and complexity rarely found elsewhere. We welcome applications from candidates from industry, consultancy, academia or military backgrounds. A CISSP qualification, master's degree in information security, or willingness to work towards one, would be beneficial and supported as part of your professional development. What skills, knowledge and experience will you need? Experience operating as a Security Architect within large complex organisations, developing secure solutions that align with enterprise architecture strategies and long-term business objectives. Strong expertise in cyber security risk management and threat mitigation with experience identifying vulnerabilities, assessing risks and implementing effective security controls to protect critical services and data. Knowledge of identity and access management technologies and security protocols, with experience applying security principles across modern digital and cloud-based environments. Strong communication and stakeholder engagement skills, with the ability to influence decision-making, provide expert security guidance and develop capability across multidisciplinary teams and architecture communities. You and your role As a Security Architect, you will provide expert advice on secure solution design, risk assessment, IT Health Check scoping and vulnerability management, helping teams identify and address risks across digital services. Working closely with architects, engineers, security specialists and Design Authority, you'll build strong relationships and act as a trusted advisor on secure design and delivery. You will lead the development of resilient architectures, ensuring security is considered from discovery through to live service, while balancing user needs, business priorities and technical requirements. Collaborating with Solution Architects and agile delivery teams, you'll develop secure, cost-effective solutions aligned with enterprise standards, strategic roadmaps and the Digital Blueprint. You'll produce clear architecture artefacts, patterns and documentation to support governance, assurance activities and secure engineering throughout the product lifecycle. You'll also contribute to strategy, standards and reusable patterns, while mentoring colleagues and strengthening capability across the wider architecture and security communities. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: You salary for this role is £58,961, plus you'll get a Government Digital and Data allowance of up to £27,606 subject to our assessment of capability at interview. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £17,081 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just 3 stages: Apply: complete your application on Civil Service Jobs. Interview: A short first stage interview, followed by a longer stage 2 interview for those successful. CLICK APPLY for more information and to start your application

Pay of £45,225, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Join DWP Digital as a Service Assessor and help shape high-quality digital services for millions of users. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. This is a unique opportunity to influence the delivery of DWP's digital portfolio, develop expertise in assurance and governance, and build strong leadership, communication and decision-making skills, with opportunities for professional accreditation and career development within the assessor profession. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience of planning and conducting independent reviews, assessments, audits or other assurance activity, with the ability to evaluate evidence, assess compliance and controls, identify and report risks, and ensure agreed actions are progressed. Strong analytical skills and sound judgement, with experience of evaluating complex or incomplete evidence and making impartial, evidence-based decisions and recommendations. Strong communication and influencing skills, with experience of leading structured discussions, bringing together different professional perspectives, constructively challenging stakeholders, managing disagreement and making difficult decisions to reach a clear outcome. You and your role As a Digital Service Assessor, you'll help ensure DWP delivers digital services that genuinely meet user needs and are ready to succeed. Working within the Service Standard Assessment and Assurance Team, you'll lead independent, evidence-based assessments of complex digital services. You'll review evidence, explore risks, ask insightful questions and provide constructive challenge that supports better decision-making. Working with multidisciplinary teams and senior stakeholders across DWP, you'll help identify strengths, risks and opportunities for improvement, providing assurance that services are user-centred, accessible, secure and sustainable. This is a role for people who enjoy analysing complex information, building credibility through evidence and influencing outcomes through collaboration and challenge. Your assessments will shape decisions on some of DWP's most important digital services, helping improve outcomes for the millions of people who rely on them. In return, you'll gain a unique perspective across DWP's digital landscape while developing expertise in assurance, leadership, stakeholder engagement and evidence-based decision-making. You'll also have opportunities to expand your professional network and, subject to eligibility and business need, work towards recognised assessor accreditation. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £45,225. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Pay up to £100,886, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. DWP Digital is looking for an experienced Lead Enterprise Architect with deep expertise in enterprise data architecture to help shape the future of one of the UK's largest and most complex digital estates. DWP Digital is transforming how we use technology and data to deliver better outcomes for millions of people. This is an opportunity to shape the enterprise architecture, data strategy and technology direction that underpins services relied upon by millions of citizens every day. You and your role You'll provide insight, challenge and leadership on some of the most significant data and technology decisions in government, helping teams navigate complexity and align with enterprise strategy. This role combines strategic influence with deep technical credibility. As a trusted advisor across DWP, you'll shape solutions spanning operational services, enterprise platforms and emerging technologies, ensuring data architecture delivers business outcomes while enabling future innovation. From cloud-based data ecosystems and modern data platforms to governance, resilience and AI readiness, you'll help define the future direction of DWP's digital and data capabilities. You'll join a highly influential architecture community and play a key role in developing enterprise standards, reference architectures and design patterns that support critical national services. Working closely with senior leaders, architects and product teams, you'll influence major transformation programmes and help shape the long-term technology and data strategy of one of the UK's largest and most complex organisations. What skills, knowledge and experience will you need? Leading the enterprise scale architecture and design of business-critical IT projects/services in a large, high volume and complex organisation. Includes evidence of responsibility for architecting 'eco-systems' of products as well as individual products. Advising on high impact technology choices and product selections. Presenting to large and varied technical and non-technical audiences both within the organisation, across government and externally. Leading on architectural governance activities to enable effective management and architectural decision making. Experience of developing reference architectures including architectural principals, patterns, standards and guidance and communicating this to an audience of peers. Using architecture design and modelling techniques, patterns, tools and standards to clearly communicate concrete architectures and reference patterns. Experience of data modelling, database schema design, normalization, indexing, partitioning, sharding, replication, data quality assessment and data lifecycle management. Experience of selecting and using database technologies, including relational databases (e.g., Oracle, SQL Server, MySQL), NoSQL databases (e.g., MongoDB, DocumentDB, Cassandra, Couchbase) and other database type (Graph, Ledger, Vector). Experience of different data transfer and transformation Extract, Transform, Load (ETL, ELT) tools and processes (e.g., AWS Glue, Informatica, Talend, Apache NiFi) in modern data platforms. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £100,886. That's a base salary of £76,339 and Government Digital and Data Allowance of up to £24,527. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Database Reliability Engineer Newcastle + Hybrid working Up to £65,000 Your new role I am currently recruiting for Database Reliability Engineer for my client based in Newcastle. The purpose of the Support and System Reliability Engineering (SSRE) team is to ensure the availability, reliability and optimal performance of the groups technology systems and infrastructure. The focus of this role is to maintain a stable and secure environment, prevent downtime and ensure that all database infrastructure and related systems are running efficiently. The Database Reliability Engineer strives to implement best practice in system monitoring, incident management and disaster recovery, while continuing to improve the reliability, resilience and automation within the technology stack. Responsibilities Act as the SQL Server and T-SQL subject matter expert, providing technical leadership and best practice guidance. Monitor, maintain, and optimise database performance, proactively identifying issues and implementing alerts to ensure service levels are met. Perform database tuning, query optimisation, index management, and schema improvements to maximise performance and reliability. Support capacity planning and scalability initiatives to meet future business and data growth requirements. Manage backup, recovery, patching, upgrade, and disaster recovery processes, ensuring database resilience and availability. Develop and maintain automation scripts to improve operational efficiency and reduce manual administration. Investigate, troubleshoot, and resolve database incidents and service issues in a timely manner. Implement and maintain robust database security controls to protect business-critical data. Produce and maintain technical documentation, architecture diagrams, operational procedures, and runbooks. Collaborate closely with infrastructure, platform, application, and business teams to support and enhance database services. Experience needed Proven experience administering and supporting SQL Server (), including performance tuning, maintenance, troubleshooting, and optimisation. Strong knowledge of Microsoft Azure, including Azure SQL Managed Instance and cloud-based database services. Advanced T-SQL development and query optimisation skills. Minimum 5 years' experience in a Database Administrator or similar data platform role. Good understanding of ITSM/ITIL processes and service management best practices. Experience with database monitoring and management tools such as Redgate SQL Monitor or equivalent. Familiarity with PowerShell or other Scripting languages for automation and administration tasks. Exposure to additional database technologies such as Oracle, PostgreSQL, or MySQL. Experience working with cloud storage solutions and related Azure services. Relevant Microsoft certifications would be advantageous. A keen interest in emerging technologies, industry trends, and continuous improvement within the data and cloud space. Benefits 27 days holiday + bank + ability to buy an extra week 15% company pension 10% bonus Private medical Onsite gym Discounted parking Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

We're looking for a hands-on Microsoft Sentinel engineer to get security data flowing reliably into Sentinel on a large Microsoft cloud security modernisation programme. You'll connect data sources, configure Azure Monitor Agent and Data Collection Rules, and fix ingestion problems across several Azure environments. The aim is security telemetry that is complete, trustworthy and easy to support once you hand it over. This is an engineering role, not a SOC analyst or Microsoft 365 admin role. We need someone who has built and troubleshot Sentinel ingestion themselves, ideally in multi-tenant or MSSP-style environments. What you'll be doing Configuring and troubleshooting Microsoft Sentinel data connectors Setting up Azure Monitor Agent (AMA) and Data Collection Rules (DCRs) Building and fixing security log-routing and ingestion pipelines Writing and adapting KQL queries to validate ingestion and diagnose problems Making parsing and normalisation changes where needed Testing data completeness, quality and ingestion latency Finding and fixing failed, incomplete or unreliable data feeds Monitoring connector health and improving reliability Onboarding and stabilising security data across multiple Azure environments Writing configuration, testing and operational support documentation By the end of the engagement you'll have delivered working connectors, validated data flows with test evidence, a connector health baseline, and documentation the support team can run with. What you'll bring Strong hands-on Microsoft Sentinel engineering experience Practical experience configuring and troubleshooting Sentinel data connectors In-depth knowledge of Azure Monitor Agent and Data Collection Rules Good working knowledge of KQL Experience with security log pipelines, ingestion, parsing and normalisation Experience testing and validating security telemetry Strong integration and troubleshooting skills A solid understanding of Azure security and SOC/SIEM environments Nice to have Microsoft Defender products (Defender XDR, Defender for Endpoint, Defender for Cloud) Azure Monitor and Log Analytics Microsoft Entra ID and Microsoft 365 security data Syslog/CEF ingestion Windows Security Events Custom log and API-based ingestion SIEM migration or consolidation projects Multi-tenant or MSSP-style Sentinel environments ASAP - End of March

Your new company A large public sector organisation is looking for an Application Support Lead on a permanent basis to act as a senior subject matter expert and technical leader within its Application Support team. You will oversee the design, management and support of a diverse estate of around 80 applications and 60 services, spanning Windows, Linux/UNIX, Azure and SaaS platforms, from building management systems through to core teaching and learning services. You will take end-to-end ownership of these systems, set technical standards and deliver excellent operational support. As well as hands-on technical delivery, you will deputise for the Application Support Manager when required and manage tasks on their behalf. The role combines technical analysis, business analysis and project management. Your new role Designing, integrating, administering and supporting enterprise, cloud, SaaS, hybrid and server-based applications Managing application databases to ensure data integrity, resilience and high availability, including regular disaster recovery testing of critical systems with reporting to the audit committee Leading business analysis and requirements gathering ahead of any tender or product purchase Leading the onboarding of new applications from hosting architecture through to live production, support standards and staff training Overseeing major incidents from a technical standpoint, coordinating resolver groups and stepping in hands-on when needed Leading root cause analysis and continual service improvement Maintaining awareness of cyber security threats and implementing technologies to strengthen the organisation's security posture Developing best-practice policies, standards, procedures and guidelines Leading project and change activity as part of wider IT and organisation-wide project teams Coaching and mentoring team members to build overall capability What you'll need to succeed Extensive technical background across physical, virtualised, SaaS and hybrid application delivery, including Windows, UNIX/Linux and Azure Hands-on database management experience, ideally across SQL Server, MySQL and MariaDB Strong working knowledge of ITIL processes, including incident, problem and change management Experience of delivering application support in a similarly sized, complex and diverse organisation Experience of working with multiple support and resolver groups, and with third-party vendors Working knowledge of cyber security processes and practices, and experience of working with Information Security and governance teams The ability to act as a trusted advisor, communicating complex technical concepts clearly to non-technical stakeholders The ability to manage multiple priorities in a demanding environment What you'll get in return Salary of £48,337 to £57,666 depending on experience 42 days' annual leave including public holidays Excellent public sector pension scheme Flexible and hybrid working Discounted local travel and retailer discounts A fair, inclusive and supportive working environment Career progression and development opportunities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Your new company A large public sector organisation is looking for an Application Support Lead on a permanent basis to act as a senior subject matter expert and technical leader within its Application Support team. You will oversee the design, management and support of a diverse estate of around 80 applications and 60 services, spanning Windows, Linux/UNIX, Azure and SaaS platforms, from building management systems through to core teaching and learning services. You will take end-to-end ownership of these systems, set technical standards and deliver excellent operational support. As well as hands-on technical delivery, you will deputise for the Application Support Manager when required and manage tasks on their behalf. The role combines technical analysis, business analysis and project management. Your new role Designing, integrating, administering and supporting enterprise, cloud, SaaS, hybrid and server-based applications Managing application databases to ensure data integrity, resilience and high availability, including regular disaster recovery testing of critical systems with reporting to the audit committee Leading business analysis and requirements gathering ahead of any tender or product purchase Leading the onboarding of new applications from hosting architecture through to live production, support standards and staff training Overseeing major incidents from a technical standpoint, coordinating resolver groups and stepping in hands-on when needed Leading root cause analysis and continual service improvement Maintaining awareness of cyber security threats and implementing technologies to strengthen the organisation's security posture Developing best-practice policies, standards, procedures and guidelines Leading project and change activity as part of wider IT and organisation-wide project teams Coaching and mentoring team members to build overall capability What you'll need to succeed Extensive technical background across physical, virtualised, SaaS and hybrid application delivery, including Windows, UNIX/Linux and Azure Hands-on database management experience, ideally across SQL Server, MySQL and MariaDB Strong working knowledge of ITIL processes, including incident, problem and change management Experience of delivering application support in a similarly sized, complex and diverse organisation Experience of working with multiple support and resolver groups, and with third-party vendors Working knowledge of cyber security processes and practices, and experience of working with Information Security and governance teams The ability to act as a trusted advisor, communicating complex technical concepts clearly to non-technical stakeholders The ability to manage multiple priorities in a demanding environment What you'll get in return Salary of £48,337 to £57,666 depending on experience 42 days' annual leave including public holidays Excellent public sector pension scheme Flexible and hybrid working Discounted local travel and retailer discounts A fair, inclusive and supportive working environment Career progression and development opportunities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

3rd Line Citrix SME x 2 + Newcastle or Preston based + SC cleared roles + Inside IR35 +£350 to £400 per day We are seeking an experienced Third Line Citrix SME to join an on-site support team in Preston. You will act as the technical authority for Citrix infrastructure, providing expert-level support, complex troubleshooting and technical assurance across secure enterprise environments. Key Responsibilities Provide 3rd Line support for complex Citrix incidents and problems. Act as the SME for Citrix Virtual Apps & Desktops, Citrix Cloud, NetScaler ADC and WEM . Lead technical investigations, troubleshooting and root cause analysis. Manage and optimise Citrix policies, profiles and end-user experience. Support patching, upgrades, migrations and infrastructure improvements . Work closely with architecture, engineering and cross-functional teams. Proactively identify and resolve defects and recurring issues. Maintain strong customer service and operate in line with ITIL and service management processes . Essential Skills & Experience Proven experience in a Third Line/Senior Infrastructure Support role. Strong hands-on experience with: Citrix Virtual Apps & Desktops (XenApp/XenDesktop) Citrix Cloud NetScaler ADC Citrix WEM Windows Server, Active Directory and Group Policy FSLogix Experience supporting VMware, Hyper-V and/or XenServer environments. Strong knowledge of Windows 10 and Windows 11 . Experience with ITIL and enterprise support models . Excellent problem-solving and communication skills. Active SC Clearance is essential.

Senior/Lead Data Engineer - Qlik Sense - Newcastle (3 days p/week) - £350 - £450 p/day (umbrella) Location: Newcastle, onsite 3 days p/week Security Clearance: SC Cleared or eligible to obtain SC clearance Robert Half are looking for an experienced Senior/Lead Data Engineer to join a team delivering complex data-focused projects within a large-scale environment. This is an excellent opportunity for a technically strong Data Engineer with experience across modern data platforms, visualisation and analytics technologies, particularly within the Qlik and ELK ecosystems. The Role You will bring strong technical expertise across data engineering technologies, helping to support the development and delivery of data solutions within a complex project environment. Experience working with large-scale public sector programmes would be highly advantageous, particularly where security, data management and technical delivery are key considerations. Key Skills & Experience Strong experience as a Data Engineer, ideally at Senior level. Hands-on experience with Qlik Sense . Experience working with the ELK Stack , particularly Elasticsearch, Logstash and Kibana. Strong understanding of data engineering concepts and technologies. Previous exposure to large-scale public sector projects would be advantageous. Must currently hold valid SC Security Clearance or be eligible to obtain it. Location The role is based in Newcastle . If you're a Senior/Lead Data Engineer with experience across Qlik Sense and the ELK Stack, and you're interested in working on large-scale projects, we'd be keen to hear from you. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

UiPath Developer - SC Cleared Newcastle - Hybrid (up to 4 days onsite) Dependant On Experience - Inside IR35 January 2027 start Initial 6 months - Rolling Contract Active SC Clearance Essential The Opportunity I'm currently looking for an experienced UiPath Developer to join a consultancy based in the North East, supporting a busy automation team on a long-term client project. This is a great opportunity for someone with strong hands-on RPA development experience who enjoys building and delivering automation solutions that improve business processes and reduce manual workloads. The initial contract is 6 months, with the potential for the project to be a rolling there after. Please note: Active SC clearance is essential. Sponsorship is not available. Key Responsibilities Design, develop, test and deploy automations using UiPath Studio, Orchestrator and Robots (attended and unattended). Translate Process Definition Documents (PDDs) into technical designs and produce Solution Design Documents (SDDs). Build scalable and reusable workflows using the Robotic Enterprise (RE) Framework and UiPath best practices. Integrate automations with web applications, desktop and Legacy systems, Excel, email, databases and APIs. Implement exception handling, logging and retry logic to ensure reliable production performance. Manage queues, assets, schedules and triggers within UiPath Orchestrator. Carry out unit testing, support UAT and resolve defects ahead of go-live. Provide ongoing support for live automations, including troubleshooting and root-cause analysis. Contribute to code reviews, development standards and reusable components. Work within an Agile delivery environment, participating in stand-ups and sprint planning. Essential Skills & Experience Commercial experience developing and deploying UiPath automations. Recent hands-on UiPath development experience within your most recent role. Strong knowledge of UiPath Studio, Orchestrator and RE Framework. Experience with selectors, data scraping, Excel and email automation, and queue-based processing. Understanding of VB.NET or C# expressions within UiPath. Experience producing and working with PDDs and SDDs. Strong troubleshooting and debugging skills. Confident communicating with both technical and non-technical stakeholders. Active SC Security Clearance. Desirable Experience UiPath certification (Automation Developer Associate or Professional). UiPath Document Understanding, AI Center, Action Center or Integration Service. REST/SOAP API integration and SQL. Public sector or secure/regulated environment experience. Git, Azure DevOps and CI/CD for automation. Exposure to other RPA tools such as Blue Prism or Power Automate.

Key Responsibilities: Develop and maintain Back End services using Java and Front End applications using React. Build and integrate REST APIs and deliver responsive, user-friendly interfaces. Write clean, maintainable and testable code. Collaborate with developers and stakeholders in an Agile environment. Requirements: Active SC clearance is essential. Strong Java and React development experience. Willingness to travel to Newcastle occasionally. One-stage interview process.

Are you an experienced Project Manager? Have you experience of delivering business outcomes as part of transformation or business improvement projects? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Project Delivery Manager to work as part of a team focused on service redesign, business improvement and digital transformation. As a specialist provider of resources to the Property and Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference within a maturing environment. The role is offered on a hybrid 12-month fixed term salaried contract basis. The purpose of the role is to take responsibility for the end-to-end delivery of a portfolio of business improvement projects as part of a wider transformation programme, and ensure that they are delivered to scope, timescale, and budget. Your day-to-day responsibilities will include ensuring your portfolio of projects realise their forecasted benefits; stakeholder engagement and management at all levels including executive and project sponsor; defining business cases and developing project plans; Matrix management of internal and external resources, strong third-party supplier management; progress reporting, reviews, and comprehensive documentation; and coaching and collaborating with peers. Must Have Demonstrable commercial experience of delivering end-to-end business improvement, service redesign, or transformation projects. Experience measuring the performance, output, and benefit of projects. Strong project controls and risk management abilities. Experience leading, motivating, and coaching staff in a Matrix management environment. Strong appreciation for project methodologies, processes, tools, and techniques. Nice to Have Relevant certification (PRINCE2 Practitioner, MSP, PMP, AgilePM, or similar) Change Management or Portfolio experience Budget management Vendor/Supplier selection experience Experience of Cloud or Self-Service Adoption projects, software, or platform implementations. Experience of working in regulated environments. As an individual you will have excellent communication and stakeholder management skills, both verbally and written. You will have a delivery mindset, driven and enthusiastic, with the ability to engage and coach others along the journey. Alongside a competitive salary you will receive an impressive benefits package that includes excellent pension, flexible working, generous leave entitlement, life/health insurance and professional development. The role is offered on an initial 12-month fixed term contract basis with possibility of extension, it will predominantly be home based with travel to an office in the Northeast on a weekly basis. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation continually looking to provide a better service to customers. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.