333 jobs found in Middlesex

Linux Support Engineer required by a market leading technology company based in Staines. Due to continued success and planned expansion the company are looking to hire an ambitious Linux Support Engineer to join their existing team. The successful Linux Support Engineer should have experience working with Linux-based systems and be a keen problem solver with excellent communication skills. You will be working with the operations team in the roll-out and maintenance of their core SaaS product. Responsibilities will include; - Working with solution architects to implement roll-out of software - Troubleshooting issues using Linux tools and scripting - Hardware/Software migration - Customer installation and support Essential Experience; - Customer facing experience - Linux i.e. CentOS/RHEL - Scripting languages i.e. Shell, PERL, Python, PHP - Knowledge of IP, HTTP and DNS - Enthusiasm to problem solve and investigate new technologies If you are looking for an opportunity of this nature, please get in touch for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

IT SOX Manager What you will become a part of Join CCEP's IT Risk & Compliance team and help protect the digital ecosystem of one of the world's leading FMCG organisations. You'll collaborate with colleagues across multiple countries, work closely with diverse business and technology teams, and contribute to strengthening CCEP's internal control environment. This role gives you the opportunity to be at the forefront of cybersecurity, regulatory compliance, and IT risk management while supporting transformation programmes that shape our future technology landscape. What you will do As an IT SOX Manager , you will play a key role in ensuring that CCEP's IT systems, processes, and controls comply with internal policies, SOX requirements, and relevant industry frameworks. Your responsibilities will include: Managing end-to-end SOX compliance for IT General Controls across all CCEP markets. Overseeing control execution, evidence quality, remediation activities, and closure tracking. Leading SOX audits, working closely with internal and external auditors. Driving annual scoping activities, walkthroughs, documentation updates, and IT risk/control evaluations. Ensuring transformation projects and system integrations meet SOX and internal compliance requirements. Providing 2nd Line of Defence oversight for IT control compliance and control owner attestation. Maintaining performance visibility in GRC dashboards and reporting tools. Training IT and business teams on IT Risk and Control concepts. Preparing management reporting on Information Security risk, control performance, and audit findings. Building strong partnerships with key teams, including Enterprise Risk Management, Business Continuity & Resilience, Corporate Security, Finance Internal Controls, and Internal Audit. What we expect from you You bring a blend of technical expertise, risk awareness, and a collaborative mindset. Specifically, we are looking for: Qualifications & Experience A degree in Computer Science, Information Systems, Business, or a related field. 4+ years of IT experience within Information Security, IT Risk, or similar domains. Proficiency in English. Hands-on SAP experience (ECC, S/4, GRC) including user access management, authorisations, and SOX control analysis. Experience managing and executing SOX IT General Controls, with strong capability in SAP control performance. A background in delivering audits, assessments, or compliance initiatives-BIG-4 experience is a plus. Experience working in large, complex, multinational environments. Strong analytical skills, a continuous improvement mindset, and the ability to simplify complex IT topics for business stakeholders. Preferred Certifications CISM, CISSP, CISA, CRISC or similar industry-recognised qualifications. Technical Skills Understanding of IT security management systems and frameworks (NIST, ISO 27001). Experience implementing or operating GRC workflows and SAP Process Controls (CCM). Strong knowledge of enterprise applications, particularly ERP and financial systems. We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world's most loved drinks.We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we've got some way to go, but we'll get there with the support of our people. It's them who drive our future growth. To find out more about what it's like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that's true for you - please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.

IT SOX Manager What you will become a part of Join CCEP's IT Risk & Compliance team and help protect the digital ecosystem of one of the world's leading FMCG organisations. You'll collaborate with colleagues across multiple countries, work closely with diverse business and technology teams, and contribute to strengthening CCEP's internal control environment. This role gives you the opportunity to be at the forefront of cybersecurity, regulatory compliance, and IT risk management while supporting transformation programmes that shape our future technology landscape. What you will do As an IT SOX Manager , you will play a key role in ensuring that CCEP's IT systems, processes, and controls comply with internal policies, SOX requirements, and relevant industry frameworks. Your responsibilities will include: Managing end to end SOX compliance for IT General Controls across all CCEP markets. Overseeing control execution, evidence quality, remediation activities, and closure tracking. Leading SOX audits, working closely with internal and external auditors. Driving annual scoping activities, walkthroughs, documentation updates, and IT risk/control evaluations. Ensuring transformation projects and system integrations meet SOX and internal compliance requirements. Providing 2nd Line of Defence oversight for IT control compliance and control owner attestation. Maintaining performance visibility in GRC dashboards and reporting tools. Training IT and business teams on IT Risk and Control concepts. Preparing management reporting on Information Security risk, control performance, and audit findings. Building strong partnerships with key teams, including Enterprise Risk Management, Business Continuity & Resilience, Corporate Security, Finance Internal Controls, and Internal Audit. What we expect from you You bring a blend of technical expertise, risk awareness, and a collaborative mindset. Specifically, we are looking for: Qualifications & Experience A degree in Computer Science, Information Systems, Business, or a related field. 4+ years of IT experience within Information Security, IT Risk, or similar domains. Proficiency in English. Hands on SAP experience (ECC, S/4, GRC) including user access management, authorisations, and SOX control analysis. Experience managing and executing SOX IT General Controls, with strong capability in SAP control performance. A background in delivering audits, assessments, or compliance initiatives-BIG-4 experience is a plus. Experience working in large, complex, multinational environments. Strong analytical skills, a continuous improvement mindset, and the ability to simplify complex IT topics for business stakeholders. Preferred Certifications CISM, CISSP, CISA, CRISC or similar industry-recognised qualifications. Technical Skills Understanding of IT security management systems and frameworks (NIST, ISO 27001). Experience implementing or operating GRC workflows and SAP Process Controls (CCM). Strong knowledge of enterprise applications, particularly ERP and financial systems. We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world's most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we've got some way to go, but we'll get there with the support of our people. It's them who drive our future growth. To find out more about what it's like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that's true for you - please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis. Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets. Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance. Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement. Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance. Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). . Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe). Experience with high-volume data processing and real-time streaming architectures. Strong understanding of recommendation system design and personalisation algorithms. Familiarity with Generative AI and its applications in production settings. Exceptional communication and analytical problem-solving skills. Proven successful experience in mentoring less experienced engineers to improve their technical skills A Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do : Support the Senior Product Manager - Creative Capabilities to enable our Product Vision & deliver the Product Backlog for Creative technology enabling the business to deliver on their requirements. Support a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Govern the usage of the Digital Asset Management platfrom (DAM) within the business, managing the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption , supporting Ideation Workshops and User Story Creation, to drive product requirements and drive the adoption of the DAM in the business. Advise on DAM best practice including metadata, tagging, retention policies, usage rights, etc. Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Support our DAM vendor partnerships & ensures tooling remains best-in-class Ensure Technology Stack for asset management adheres to Compliance & Policy Requirement s Support MarTech leadership in implementing martech strategy and specific initiatives What you'll bring : Experience of working with Adobe AEM Assets or similar digital asset management platforms, and integrating them with wider marketing technology Experience of working with Innovid (formerly Flashtalking) or similar DCO platforms is preferable but not essential. Experience working with Adobe Fusion preferable but not essential, identifying opportunities to use this or similar IPAAS to optimise and automate workflows. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include Workflow tools, digital marketing, creative suite tooling, personalisation and others. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions. Experience working in Agile Product Management preferred, and experience of SAFe Framework beneficial. Demonstrable experience of having built effective and trusted relationships with partners. Highly collaborative style and able to thrive in a team with experience of operating in a matrix structure, in fast paced organisations. A passion for media and technology - it's at the core of everything we do. Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. We're tinkers, coders, and problem solvers . And we make it happen. Better products. Smarter platforms. And better ways of working. Working in Tech at Sky means building what's next - from automation platforms that keep Sky Q reliable, to tools that help engineers ship safely at scale. We're looking for a Senior Automation Engineer to help us evolve our Python based automation frameworks, CI/CD pipelines and tooling that power the Sky Q experience. You'll use your engineering craft to remove friction, increase quality, and enable teams to deliver features to millions of customers with confidence. What you'll do Design, build and maintain Python-based automation frameworks and tools that support end-to-end testing and operational workflows for Sky Q services. Develop, extend and optimise CI/CD pipelines (primarily in Jenkins) to ensure fast, reliable and repeatable delivery of software into multiple environments. Work hands on in Linux environments , scripting, configuring and troubleshooting automation jobs, agents and infrastructure to keep pipelines healthy and scalable. Collaborate with product engineering teams maintaining our Django and React applications , embedding automation into their workflows and improving observability and reliability. Introduce and integrate new tooling - including AI assisted development and test tools - to improve developer productivity, coverage and feedback cycles. Champion engineering best practices across the squad: code reviews, pair programming, clean code, robust testing strategies and continuous improvement. Act as a technical go to for automation , mentoring other engineers and helping shape the roadmap for our automation and test platforms. What you'll bring Advanced Python engineering capability - deep, hand s - on experience designing, building and maintaining robust automation frameworks using clean, modular, well tested code. High proficiency with CI/CD (Jenkins, Pipelines, CasC ) - able to architect, optimise, and troubleshoot complex pipelines, agents and integrations in large scale delivery environments. Strong Linux / VM operational expertise - confident working across distributed systems, debugging services, managing environments, and resolving complex infrastructure issues. Experience supporting or building web-based systems (e.g. Django backends and React frontends) and integrating them into automated pipelines. Solid competency in database operational support - capable of maintaining database related workflows, debugging data issues and supporting services used within automated pipelines. Competent API development experience - able to develop or extend backend APIs (e.g., Django/DRF) and integrate them seamlessly into automated workflows. Good awareness and some practical experience with AI a ssisted engineering workflows - such as using LLMs for automation tasks, applying ML assisted testing techniques, or experimenting with MCP style tooling to enhance productivity. Experience working effectively within Agile delivery teams - contributing to cross functional collaboration, communicating clearly, and supporting shared outcomes. An inclination toward continuous improvement - proactively seeking better ways of working, improving reliability, and helping raise engineering standards across the team. Team overview You'll join the Sky Q engineering organisation within Global Product Experience Engineering - the teams who build, test and run the platforms behind one of Sky's flagship products. Our automation squad works at the heart of delivery: Building and evolving the automation frameworks and pipelines used by multiple cross functional teams. Enabling fast, safe releases to production environments. Partnering with squads across Sky Q to embed automation thinking from the start of each initiative. The rewards There's a reason people love working here. As well as a competitive salary, you'll enjoy a wide ranging benefits package, plus the chance to work with cutting e dge tech on products used by millions. From development opportunities and community groups, through to discounts and wellbeing support - we'll give you the tools and environment to do the best work of your career. Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salo We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. We're tinkers, coders, and problem solvers . And we make it happen. Better products. Smarter platforms. And better ways of working. Working in Tech at Sky means building what's next - from automation platforms that keep Sky Q reliable, to tools that help engineers ship safely at scale. We're looking for a Senior Automation Engineer to help us evolve our Python based automation frameworks, CI/CD pipelines and tooling that power the Sky Q experience. You'll use your engineering craft to remove friction, increase quality, and enable teams to deliver features to millions of customers with confidence. What you'll do Design, build and maintain Python-based automation frameworks and tools that support end-to-end testing and operational workflows for Sky Q services. Develop, extend and optimise CI/CD pipelines (primarily in Jenkins) to ensure fast, reliable and repeatable delivery of software into multiple environments. Work hands on in Linux environments , scripting, configuring and troubleshooting automation jobs, agents and infrastructure to keep pipelines healthy and scalable. Collaborate with product engineering teams maintaining our Django and React applications , embedding automation into their workflows and improving observability and reliability. Introduce and integrate new tooling - including AI assisted development and test tools - to improve developer productivity, coverage and feedback cycles. Champion engineering best practices across the squad: code reviews, pair programming, clean code, robust testing strategies and continuous improvement. Act as a technical go to for automation , mentoring other engineers and helping shape the roadmap for our automation and test platforms. What you'll bring Advanced Python engineering capability - deep, hand s - on experience designing, building and maintaining robust automation frameworks using clean, modular, well tested code. High proficiency with CI/CD (Jenkins, Pipelines, CasC ) - able to architect, optimise, and troubleshoot complex pipelines, agents and integrations in large scale delivery environments. Strong Linux / VM operational expertise - confident working across distributed systems, debugging services, managing environments, and resolving complex infrastructure issues. Experience supporting or building web-based systems (e.g. Django backends and React frontends) and integrating them into automated pipelines. Solid competency in database operational support - capable of maintaining database related workflows, debugging data issues and supporting services used within automated pipelines. Competent API development experience - able to develop or extend backend APIs (e.g., Django/DRF) and integrate them seamlessly into automated workflows. Good awareness and some practical experience with AI a ssisted engineering workflows - such as using LLMs for automation tasks, applying ML assisted testing techniques, or experimenting with MCP style tooling to enhance productivity. Experience working effectively within Agile delivery teams - contributing to cross functional collaboration, communicating clearly, and supporting shared outcomes. An inclination toward continuous improvement - proactively seeking better ways of working, improving reliability, and helping raise engineering standards across the team. Team overview You'll join the Sky Q engineering organisation within Global Product Experience Engineering - the teams who build, test and run the platforms behind one of Sky's flagship products. Our automation squad works at the heart of delivery: Building and evolving the automation frameworks and pipelines used by multiple cross functional teams. Enabling fast, safe releases to production environments. Partnering with squads across Sky Q to embed automation thinking from the start of each initiative. The rewards There's a reason people love working here. As well as a competitive salary, you'll enjoy a wide ranging benefits package, plus the chance to work with cutting e dge tech on products used by millions. From development opportunities and community groups, through to discounts and wellbeing support - we'll give you the tools and environment to do the best work of your career. Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salo We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. We're tinkers, coders, and problem solvers . And we make it happen. Better products. Smarter platforms. And better ways of working. Working in Tech at Sky means building what's next - from automation platforms that keep Sky Q reliable, to tools that help engineers ship safely at scale. We're looking for a Senior Automation Engineer to help us evolve our Python based automation frameworks, CI/CD pipelines and tooling that power the Sky Q experience. You'll use your engineering craft to remove friction, increase quality, and enable teams to deliver features to millions of customers with confidence. What you'll do Design, build and maintain Python-based automation frameworks and tools that support end-to-end testing and operational workflows for Sky Q services. Develop, extend and optimise CI/CD pipelines (primarily in Jenkins) to ensure fast, reliable and repeatable delivery of software into multiple environments. Work hands on in Linux environments , scripting, configuring and troubleshooting automation jobs, agents and infrastructure to keep pipelines healthy and scalable. Collaborate with product engineering teams maintaining our Django and React applications , embedding automation into their workflows and improving observability and reliability. Introduce and integrate new tooling - including AI assisted development and test tools - to improve developer productivity, coverage and feedback cycles. Champion engineering best practices across the squad: code reviews, pair programming, clean code, robust testing strategies and continuous improvement. Act as a technical go to for automation , mentoring other engineers and helping shape the roadmap for our automation and test platforms. What you'll bring Advanced Python engineering capability - deep, hand s - on experience designing, building and maintaining robust automation frameworks using clean, modular, well tested code. High proficiency with CI/CD (Jenkins, Pipelines, CasC ) - able to architect, optimise, and troubleshoot complex pipelines, agents and integrations in large scale delivery environments. Strong Linux / VM operational expertise - confident working across distributed systems, debugging services, managing environments, and resolving complex infrastructure issues. Experience supporting or building web-based systems (e.g. Django backends and React frontends) and integrating them into automated pipelines. Solid competency in database operational support - capable of maintaining database related workflows, debugging data issues and supporting services used within automated pipelines. Competent API development experience - able to develop or extend backend APIs (e.g., Django/DRF) and integrate them seamlessly into automated workflows. Good awareness and some practical experience with AI a ssisted engineering workflows - such as using LLMs for automation tasks, applying ML assisted testing techniques, or experimenting with MCP style tooling to enhance productivity. Experience working effectively within Agile delivery teams - contributing to cross functional collaboration, communicating clearly, and supporting shared outcomes. An inclination toward continuous improvement - proactively seeking better ways of working, improving reliability, and helping raise engineering standards across the team. Team overview You'll join the Sky Q engineering organisation within Global Product Experience Engineering - the teams who build, test and run the platforms behind one of Sky's flagship products. Our automation squad works at the heart of delivery: Building and evolving the automation frameworks and pipelines used by multiple cross functional teams. Enabling fast, safe releases to production environments. Partnering with squads across Sky Q to embed automation thinking from the start of each initiative. The rewards There's a reason people love working here. As well as a competitive salary, you'll enjoy a wide ranging benefits package, plus the chance to work with cutting e dge tech on products used by millions. From development opportunities and community groups, through to discounts and wellbeing support - we'll give you the tools and environment to do the best work of your career. Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salo We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do : Support the Senior Product Manager - Creative Capabilities to enable our Product Vision & deliver the Product Backlog for Creative technology enabling the business to deliver on their requirements. Support a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Govern the usage of the Digital Asset Management platfrom (DAM) within the business, managing the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption , supporting Ideation Workshops and User Story Creation, to drive product requirements and drive the adoption of the DAM in the business. Advise on DAM best practice including metadata, tagging, retention policies, usage rights, etc. Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Support our DAM vendor partnerships & ensures tooling remains best-in-class Ensure Technology Stack for asset management adheres to Compliance & Policy Requirement s Support MarTech leadership in implementing martech strategy and specific initiatives What you'll bring : Experience of working with Adobe AEM Assets or similar digital asset management platforms, and integrating them with wider marketing technology Experience of working with Innovid (formerly Flashtalking) or similar DCO platforms is preferable but not essential. Experience working with Adobe Fusion preferable but not essential, identifying opportunities to use this or similar IPAAS to optimise and automate workflows. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include Workflow tools, digital marketing, creative suite tooling, personalisation and others. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions. Experience working in Agile Product Management preferred, and experience of SAFe Framework beneficial. Demonstrable experience of having built effective and trusted relationships with partners. Highly collaborative style and able to thrive in a team with experience of operating in a matrix structure, in fast paced organisations. A passion for media and technology - it's at the core of everything we do. Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. We're tinkers, coders, and problem solvers . And we make it happen. Better products. Smarter platforms. And better ways of working. Working in Tech at Sky means building what's next - from automation platforms that keep Sky Q reliable, to tools that help engineers ship safely at scale. We're looking for a Senior Automation Engineer to help us evolve our Python based automation frameworks, CI/CD pipelines and tooling that power the Sky Q experience. You'll use your engineering craft to remove friction, increase quality, and enable teams to deliver features to millions of customers with confidence. What you'll do Design, build and maintain Python-based automation frameworks and tools that support end-to-end testing and operational workflows for Sky Q services. Develop, extend and optimise CI/CD pipelines (primarily in Jenkins) to ensure fast, reliable and repeatable delivery of software into multiple environments. Work hands on in Linux environments , scripting, configuring and troubleshooting automation jobs, agents and infrastructure to keep pipelines healthy and scalable. Collaborate with product engineering teams maintaining our Django and React applications , embedding automation into their workflows and improving observability and reliability. Introduce and integrate new tooling - including AI assisted development and test tools - to improve developer productivity, coverage and feedback cycles. Champion engineering best practices across the squad: code reviews, pair programming, clean code, robust testing strategies and continuous improvement. Act as a technical go to for automation , mentoring other engineers and helping shape the roadmap for our automation and test platforms. What you'll bring Advanced Python engineering capability - deep, hand s - on experience designing, building and maintaining robust automation frameworks using clean, modular, well tested code. High proficiency with CI/CD (Jenkins, Pipelines, CasC ) - able to architect, optimise, and troubleshoot complex pipelines, agents and integrations in large scale delivery environments. Strong Linux / VM operational expertise - confident working across distributed systems, debugging services, managing environments, and resolving complex infrastructure issues. Experience supporting or building web-based systems (e.g. Django backends and React frontends) and integrating them into automated pipelines. Solid competency in database operational support - capable of maintaining database related workflows, debugging data issues and supporting services used within automated pipelines. Competent API development experience - able to develop or extend backend APIs (e.g., Django/DRF) and integrate them seamlessly into automated workflows. Good awareness and some practical experience with AI a ssisted engineering workflows - such as using LLMs for automation tasks, applying ML assisted testing techniques, or experimenting with MCP style tooling to enhance productivity. Experience working effectively within Agile delivery teams - contributing to cross functional collaboration, communicating clearly, and supporting shared outcomes. An inclination toward continuous improvement - proactively seeking better ways of working, improving reliability, and helping raise engineering standards across the team. Team overview You'll join the Sky Q engineering organisation within Global Product Experience Engineering - the teams who build, test and run the platforms behind one of Sky's flagship products. Our automation squad works at the heart of delivery: Building and evolving the automation frameworks and pipelines used by multiple cross functional teams. Enabling fast, safe releases to production environments. Partnering with squads across Sky Q to embed automation thinking from the start of each initiative. The rewards There's a reason people love working here. As well as a competitive salary, you'll enjoy a wide ranging benefits package, plus the chance to work with cutting e dge tech on products used by millions. From development opportunities and community groups, through to discounts and wellbeing support - we'll give you the tools and environment to do the best work of your career. Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salo We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Monitoring Development & Integration Manager is responsible for leading the design, development, and integration of advanced monitoring solutions across broadcast and media systems. Their expertise in video technology and in monitoring, coupled with strong leadership and strategic vision, makes them crucial in maintaining our company's competitive edge in delivering reliable broadcast solutions. What you'll do Lead the development, customization, and integration of monitoring tools such as Dataminer across broadcast and media infrastructures. Oversee lifecycle management of monitoring tools, including upgrades, performance tuning, and vendor coordination. Contribute to the overall monitoring strategy, aligning tool development with business goals and operational priorities. Innovate and Improve: Push the boundaries of current video monitoring by researching and integrating the latest monitoring solutions, and technological advancements to enhance operational efficiency and service excellence. Connecting strategy and analysis wit development and platform operations, fostering alignment and shared ownership throughout the entire monitoring lifecycle-from requirement definition to solution design and implementation. Resource Management: Allocate resources effectively, manage budgets for video monitoring projects, and oversee the monitoring engineering team to ensure project goals are met on time and within budget. Lead Monitoring Initiatives: Direct strategic initiatives focused on defining and implementing monitoring requirements across operational domains, ensuring alignment with service reliability goals and operational excellence. Collaborate with Cross-Functional Teams: Work closely with the Product Team, Core Engineering Team, Video Engineering Team as well as with Architects to align monitoring capabilities with market needs and the overall product architecture, ensuring seamless integration and performance scalability. What you'll bring Leadership and Team Management Skills: Proven and solid previous experience of leading a team of software engineers and software developers, fostering an environment of innovation, accountability, collaboration, and driving projects to successful completion. Proficiency in programming languages such as C# and Python. Expertise in Systems reliability and monitoring: deep understanding of operational approaches, with a background in developing monitoring and observability solutions. Understanding of end-to-end video processing workflows , with a strong background in designing solutions for high-demand broadcast environments. Strategic Vision: Ability to see the bigger picture and align video monitoring strategies with broader company goals, driving innovation while maintaining both practical project management and operational excellence. Problem-Solving Prowess: Skilled at navigating technical and process-related challenges and optimizing video monitoring to meet the demands of modern broadcasting while maintaining a consistent and coherent approach aligned with the requirements gathered from operational teams. Familiarity in real-time monitoring platforms such as DataMiner and Grafana, with a strong understanding of how to leverage these tools to ensure service visibility, reliability, and operational efficiency across complex infrastructures. Solid understanding of technologies and methodologies for real-time control , with the ability to design, build and support responsive monitoring strategies that ensure timely decision-making and operational agility. Team overview CONTENT TECHNOLOGY AND INNOVATION Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our awardwinning content The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do : Support the Senior Product Manager - Creative Capabilities to enable our Product Vision & deliver the Product Backlog for Creative technology enabling the business to deliver on their requirements. Support a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Govern the usage of the Digital Asset Management platfrom (DAM) within the business, managing the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption , supporting Ideation Workshops and User Story Creation, to drive product requirements and drive the adoption of the DAM in the business. Advise on DAM best practice including metadata, tagging, retention policies, usage rights, etc. Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Support our DAM vendor partnerships & ensures tooling remains best-in-class Ensure Technology Stack for asset management adheres to Compliance & Policy Requirement s Support MarTech leadership in implementing martech strategy and specific initiatives What you'll bring : Experience of working with Adobe AEM Assets or similar digital asset management platforms, and integrating them with wider marketing technology Experience of working with Innovid (formerly Flashtalking) or similar DCO platforms is preferable but not essential. Experience working with Adobe Fusion preferable but not essential, identifying opportunities to use this or similar IPAAS to optimise and automate workflows. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include Workflow tools, digital marketing, creative suite tooling, personalisation and others. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions. Experience working in Agile Product Management preferred, and experience of SAFe Framework beneficial. Demonstrable experience of having built effective and trusted relationships with partners. Highly collaborative style and able to thrive in a team with experience of operating in a matrix structure, in fast paced organisations. A passion for media and technology - it's at the core of everything we do. Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.

We believe in better . And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Sky are developing a cutting-edge AI Operations platform that supports large-scale streaming, content delivery, and live services across the Sky and NBCUniversal ecosystems. We are looking for a Senior Engineer who is passionate about comples systems and the advancement toward AI-assisted operations. This Senior Software Engineer position within AI Operations focuses on designing, building, and maintaining complex systems that enable alert ingestion, correlation, automation, and operational intelligence at scale. The role is hands-on and deeply technical, offering opportunities to influence platform architecture, contribute to AI-adjacent projects, and shape the application of intelligent automation across intricate operational environments. We utilize a range of technologies to achieve these goals, including machine learning, data engineering, AI, and GENAI for supporting GST. What you'll do Work as a full-stack software engineer, coding, developing, and testing applications using Golang and Python, across service, API, and automation layers Lead the strategic development and implementation of the AI Operations platform, driving AI-enabled software solutions for alert ingestion, correlation, automation, and operational workflows Design, build, and operate software and automated testing frameworks on AWS, including unit tests, integration tests, API tests, and environment-based validation Document and maintain every aspect of applications and software, including design specifications, configuration, deployment processes, and troubleshooting runbooks Train, mentor, and oversee development team members through code reviews, design walkthroughs, and technical guidance Locate and direct solutions for critical challenges involving software and hardware interfaces, performance bottlenecks, and reliability issues Deliver full-stack software development using continuous improvement techniques and automation, identifying root causes and resolving issues within distributed software systems Develop strong cross-functional relationships with leaders, product owners, engineers, programmers, and QA, contributing to planning, delivery, and operational support. What you'll bring Hands-on experience developing infrastructure-as-code ( IaC ) solutions in a data or platform engineering role, and working with Application Performance Management for monitoring, diagnostics, and performance analysis Proficie ncy in programming languages such as Golang and Python Proven expertise in building and scaling automated testing ecosystems on AWS , with the ability to design comprehensive test suites-including unit, integration, and API testing Hands-on experience working with algorithms and artificial intelligence, applied within software platforms or automation workflows Strong knowledge of REST APIs, i ncluding API design, versioning, and integration, with experience using low-code / no-code automation platforms Experience working with MongoDB and Postgres, including data modelling, query optimization, and operational support Proven experience creating and maintaining technical documentation, including design specifications, configuration guides, deployment processes, and troubleshooting documentation Experience maintaining architecture artifacts such as sequence diagrams and software specification diagrams to support system understanding and change management Ability to lead and introduce innovative design concepts, influencing development strategies, patterns, and engineering techniques Proven ability to provide technical solutions, troubleshoot engineering automation issues, and stay current with emerging software technologies to design features that complement the platform Team overview You'll join a globally distributed engineering team working across Sky and NBCUniversal platforms, supporting services used by millions of customers worldwide. The team operates at the intersection of software engineering, platform reliability, and AI-assisted operations. We build systems that help engineering and operations teams detect issues earlier, respond faster, and continuously improve platform resilience and operational outcomes. Collaboration across regions, disciplines, and time zones is a core part of how we work. Global Streaming Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose . You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Leeds is home to two Sky offices; our contact centre and digital tech hub at Whitehall, and our Central Square customer sales centre right at the heart of the city. Our modern spaces, with subsidised cafes and dedicated break-out spaces, provide a balance for our hybrid working teams. Need a break? You can blow off steam over a game of pool or table tennis, or stay fit with local gym discounts We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if , how far, and what next . But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Monitoring Development & Integration Manager is responsible for leading the design, development, and integration of advanced monitoring solutions across broadcast and media systems. Their expertise in video technology and in monitoring, coupled with strong leadership and strategic vision, makes them crucial in maintaining our company's competitive edge in delivering reliable broadcast solutions. What you'll do Lead the development, customization, and integration of monitoring tools such as Dataminer across broadcast and media infrastructures. Oversee lifecycle management of monitoring tools, including upgrades, performance tuning, and vendor coordination. Contribute to the overall monitoring strategy, aligning tool development with business goals and operational priorities. Innovate and Improve: Push the boundaries of current video monitoring by researching and integrating the latest monitoring solutions, and technological advancements to enhance operational efficiency and service excellence. Connecting strategy and analysis wit development and platform operations, fostering alignment and shared ownership throughout the entire monitoring lifecycle-from requirement definition to solution design and implementation. Resource Management: Allocate resources effectively, manage budgets for video monitoring projects, and oversee the monitoring engineering team to ensure project goals are met on time and within budget. Lead Monitoring Initiatives: Direct strategic initiatives focused on defining and implementing monitoring requirements across operational domains, ensuring alignment with service reliability goals and operational excellence. Collaborate with Cross-Functional Teams: Work closely with the Product Team, Core Engineering Team, Video Engineering Team as well as with Architects to align monitoring capabilities with market needs and the overall product architecture, ensuring seamless integration and performance scalability. What you'll bring Leadership and Team Management Skills: Proven and solid previous experience of leading a team of software engineers and software developers, fostering an environment of innovation, accountability, collaboration, and driving projects to successful completion. Proficiency in programming languages such as C# and Python. Expertise in Systems reliability and monitoring: deep understanding of operational approaches, with a background in developing monitoring and observability solutions. Understanding of end-to-end video processing workflows , with a strong background in designing solutions for high-demand broadcast environments. Strategic Vision: Ability to see the bigger picture and align video monitoring strategies with broader company goals, driving innovation while maintaining both practical project management and operational excellence. Problem-Solving Prowess: Skilled at navigating technical and process-related challenges and optimizing video monitoring to meet the demands of modern broadcasting while maintaining a consistent and coherent approach aligned with the requirements gathered from operational teams. Familiarity in real-time monitoring platforms such as DataMiner and Grafana, with a strong understanding of how to leverage these tools to ensure service visibility, reliability, and operational efficiency across complex infrastructures. Solid understanding of technologies and methodologies for real-time control , with the ability to design, build and support responsive monitoring strategies that ensure timely decision-making and operational agility. Team overview CONTENT TECHNOLOGY AND INNOVATION Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our awardwinning content The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Monitoring Development & Integration Manager is responsible for leading the design, development, and integration of advanced monitoring solutions across broadcast and media systems. Their expertise in video technology and in monitoring, coupled with strong leadership and strategic vision, makes them crucial in maintaining our company's competitive edge in delivering reliable broadcast solutions. What you'll do Lead the development, customization, and integration of monitoring tools such as Dataminer across broadcast and media infrastructures. Oversee lifecycle management of monitoring tools, including upgrades, performance tuning, and vendor coordination. Contribute to the overall monitoring strategy, aligning tool development with business goals and operational priorities. Innovate and Improve: Push the boundaries of current video monitoring by researching and integrating the latest monitoring solutions, and technological advancements to enhance operational efficiency and service excellence. Connecting strategy and analysis wit development and platform operations, fostering alignment and shared ownership throughout the entire monitoring lifecycle-from requirement definition to solution design and implementation. Resource Management: Allocate resources effectively, manage budgets for video monitoring projects, and oversee the monitoring engineering team to ensure project goals are met on time and within budget. Lead Monitoring Initiatives: Direct strategic initiatives focused on defining and implementing monitoring requirements across operational domains, ensuring alignment with service reliability goals and operational excellence. Collaborate with Cross-Functional Teams: Work closely with the Product Team, Core Engineering Team, Video Engineering Team as well as with Architects to align monitoring capabilities with market needs and the overall product architecture, ensuring seamless integration and performance scalability. What you'll bring Leadership and Team Management Skills: Proven and solid previous experience of leading a team of software engineers and software developers, fostering an environment of innovation, accountability, collaboration, and driving projects to successful completion. Proficiency in programming languages such as C# and Python. Expertise in Systems reliability and monitoring: deep understanding of operational approaches, with a background in developing monitoring and observability solutions. Understanding of end-to-end video processing workflows , with a strong background in designing solutions for high-demand broadcast environments. Strategic Vision: Ability to see the bigger picture and align video monitoring strategies with broader company goals, driving innovation while maintaining both practical project management and operational excellence. Problem-Solving Prowess: Skilled at navigating technical and process-related challenges and optimizing video monitoring to meet the demands of modern broadcasting while maintaining a consistent and coherent approach aligned with the requirements gathered from operational teams. Familiarity in real-time monitoring platforms such as DataMiner and Grafana, with a strong understanding of how to leverage these tools to ensure service visibility, reliability, and operational efficiency across complex infrastructures. Solid understanding of technologies and methodologies for real-time control , with the ability to design, build and support responsive monitoring strategies that ensure timely decision-making and operational agility. Team overview CONTENT TECHNOLOGY AND INNOVATION Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our awardwinning content The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better . And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Sky are developing a cutting-edge AI Operations platform that supports large-scale streaming, content delivery, and live services across the Sky and NBCUniversal ecosystems. We are looking for a Senior Engineer who is passionate about comples systems and the advancement toward AI-assisted operations. This Senior Software Engineer position within AI Operations focuses on designing, building, and maintaining complex systems that enable alert ingestion, correlation, automation, and operational intelligence at scale. The role is hands-on and deeply technical, offering opportunities to influence platform architecture, contribute to AI-adjacent projects, and shape the application of intelligent automation across intricate operational environments. We utilize a range of technologies to achieve these goals, including machine learning, data engineering, AI, and GENAI for supporting GST. What you'll do Work as a full-stack software engineer, coding, developing, and testing applications using Golang and Python, across service, API, and automation layers Lead the strategic development and implementation of the AI Operations platform, driving AI-enabled software solutions for alert ingestion, correlation, automation, and operational workflows Design, build, and operate software and automated testing frameworks on AWS, including unit tests, integration tests, API tests, and environment-based validation Document and maintain every aspect of applications and software, including design specifications, configuration, deployment processes, and troubleshooting runbooks Train, mentor, and oversee development team members through code reviews, design walkthroughs, and technical guidance Locate and direct solutions for critical challenges involving software and hardware interfaces, performance bottlenecks, and reliability issues Deliver full-stack software development using continuous improvement techniques and automation, identifying root causes and resolving issues within distributed software systems Develop strong cross-functional relationships with leaders, product owners, engineers, programmers, and QA, contributing to planning, delivery, and operational support. What you'll bring Hands-on experience developing infrastructure-as-code ( IaC ) solutions in a data or platform engineering role, and working with Application Performance Management for monitoring, diagnostics, and performance analysis Proficie ncy in programming languages such as Golang and Python Proven expertise in building and scaling automated testing ecosystems on AWS , with the ability to design comprehensive test suites-including unit, integration, and API testing Hands-on experience working with algorithms and artificial intelligence, applied within software platforms or automation workflows Strong knowledge of REST APIs, i ncluding API design, versioning, and integration, with experience using low-code / no-code automation platforms Experience working with MongoDB and Postgres, including data modelling, query optimization, and operational support Proven experience creating and maintaining technical documentation, including design specifications, configuration guides, deployment processes, and troubleshooting documentation Experience maintaining architecture artifacts such as sequence diagrams and software specification diagrams to support system understanding and change management Ability to lead and introduce innovative design concepts, influencing development strategies, patterns, and engineering techniques Proven ability to provide technical solutions, troubleshoot engineering automation issues, and stay current with emerging software technologies to design features that complement the platform Team overview You'll join a globally distributed engineering team working across Sky and NBCUniversal platforms, supporting services used by millions of customers worldwide. The team operates at the intersection of software engineering, platform reliability, and AI-assisted operations. We build systems that help engineering and operations teams detect issues earlier, respond faster, and continuously improve platform resilience and operational outcomes. Collaboration across regions, disciplines, and time zones is a core part of how we work. Global Streaming Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose . You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Leeds is home to two Sky offices; our contact centre and digital tech hub at Whitehall, and our Central Square customer sales centre right at the heart of the city. Our modern spaces, with subsidised cafes and dedicated break-out spaces, provide a balance for our hybrid working teams. Need a break? You can blow off steam over a game of pool or table tennis, or stay fit with local gym discounts We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if , how far, and what next . But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Monitoring Development & Integration Manager is responsible for leading the design, development, and integration of advanced monitoring solutions across broadcast and media systems. Their expertise in video technology and in monitoring, coupled with strong leadership and strategic vision, makes them crucial in maintaining our company's competitive edge in delivering reliable broadcast solutions. What you'll do Lead the development, customization, and integration of monitoring tools such as Dataminer across broadcast and media infrastructures. Oversee lifecycle management of monitoring tools, including upgrades, performance tuning, and vendor coordination. Contribute to the overall monitoring strategy, aligning tool development with business goals and operational priorities. Innovate and Improve: Push the boundaries of current video monitoring by researching and integrating the latest monitoring solutions, and technological advancements to enhance operational efficiency and service excellence. Connecting strategy and analysis wit development and platform operations, fostering alignment and shared ownership throughout the entire monitoring lifecycle-from requirement definition to solution design and implementation. Resource Management: Allocate resources effectively, manage budgets for video monitoring projects, and oversee the monitoring engineering team to ensure project goals are met on time and within budget. Lead Monitoring Initiatives: Direct strategic initiatives focused on defining and implementing monitoring requirements across operational domains, ensuring alignment with service reliability goals and operational excellence. Collaborate with Cross-Functional Teams: Work closely with the Product Team, Core Engineering Team, Video Engineering Team as well as with Architects to align monitoring capabilities with market needs and the overall product architecture, ensuring seamless integration and performance scalability. What you'll bring Leadership and Team Management Skills: Proven and solid previous experience of leading a team of software engineers and software developers, fostering an environment of innovation, accountability, collaboration, and driving projects to successful completion. Proficiency in programming languages such as C# and Python. Expertise in Systems reliability and monitoring: deep understanding of operational approaches, with a background in developing monitoring and observability solutions. Understanding of end-to-end video processing workflows , with a strong background in designing solutions for high-demand broadcast environments. Strategic Vision: Ability to see the bigger picture and align video monitoring strategies with broader company goals, driving innovation while maintaining both practical project management and operational excellence. Problem-Solving Prowess: Skilled at navigating technical and process-related challenges and optimizing video monitoring to meet the demands of modern broadcasting while maintaining a consistent and coherent approach aligned with the requirements gathered from operational teams. Familiarity in real-time monitoring platforms such as DataMiner and Grafana, with a strong understanding of how to leverage these tools to ensure service visibility, reliability, and operational efficiency across complex infrastructures. Solid understanding of technologies and methodologies for real-time control , with the ability to design, build and support responsive monitoring strategies that ensure timely decision-making and operational agility. Team overview CONTENT TECHNOLOGY AND INNOVATION Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our awardwinning content The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Monitoring Development & Integration Manager is responsible for leading the design, development, and integration of advanced monitoring solutions across broadcast and media systems. Their expertise in video technology and in monitoring, coupled with strong leadership and strategic vision, makes them crucial in maintaining our company's competitive edge in delivering reliable broadcast solutions. What you'll do Lead the development, customization, and integration of monitoring tools such as Dataminer across broadcast and media infrastructures. Oversee lifecycle management of monitoring tools, including upgrades, performance tuning, and vendor coordination. Contribute to the overall monitoring strategy, aligning tool development with business goals and operational priorities. Innovate and Improve: Push the boundaries of current video monitoring by researching and integrating the latest monitoring solutions, and technological advancements to enhance operational efficiency and service excellence. Connecting strategy and analysis wit development and platform operations, fostering alignment and shared ownership throughout the entire monitoring lifecycle-from requirement definition to solution design and implementation. Resource Management: Allocate resources effectively, manage budgets for video monitoring projects, and oversee the monitoring engineering team to ensure project goals are met on time and within budget. Lead Monitoring Initiatives: Direct strategic initiatives focused on defining and implementing monitoring requirements across operational domains, ensuring alignment with service reliability goals and operational excellence. Collaborate with Cross-Functional Teams: Work closely with the Product Team, Core Engineering Team, Video Engineering Team as well as with Architects to align monitoring capabilities with market needs and the overall product architecture, ensuring seamless integration and performance scalability. What you'll bring Leadership and Team Management Skills: Proven and solid previous experience of leading a team of software engineers and software developers, fostering an environment of innovation, accountability, collaboration, and driving projects to successful completion. Proficiency in programming languages such as C# and Python. Expertise in Systems reliability and monitoring: deep understanding of operational approaches, with a background in developing monitoring and observability solutions. Understanding of end-to-end video processing workflows , with a strong background in designing solutions for high-demand broadcast environments. Strategic Vision: Ability to see the bigger picture and align video monitoring strategies with broader company goals, driving innovation while maintaining both practical project management and operational excellence. Problem-Solving Prowess: Skilled at navigating technical and process-related challenges and optimizing video monitoring to meet the demands of modern broadcasting while maintaining a consistent and coherent approach aligned with the requirements gathered from operational teams. Familiarity in real-time monitoring platforms such as DataMiner and Grafana, with a strong understanding of how to leverage these tools to ensure service visibility, reliability, and operational efficiency across complex infrastructures. Solid understanding of technologies and methodologies for real-time control , with the ability to design, build and support responsive monitoring strategies that ensure timely decision-making and operational agility. Team overview CONTENT TECHNOLOGY AND INNOVATION Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our awardwinning content The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do : Support the Senior Product Manager - Creative Capabilities to enable our Product Vision & deliver the Product Backlog for Creative technology enabling the business to deliver on their requirements. Support a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Govern the usage of the Digital Asset Management platfrom (DAM) within the business, managing the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption , supporting Ideation Workshops and User Story Creation, to drive product requirements and drive the adoption of the DAM in the business. Advise on DAM best practice including metadata, tagging, retention policies, usage rights, etc. Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Support our DAM vendor partnerships & ensures tooling remains best-in-class Ensure Technology Stack for asset management adheres to Compliance & Policy Requirement s Support MarTech leadership in implementing martech strategy and specific initiatives What you'll bring : Experience of working with Adobe AEM Assets or similar digital asset management platforms, and integrating them with wider marketing technology Experience of working with Innovid (formerly Flashtalking) or similar DCO platforms is preferable but not essential. Experience working with Adobe Fusion preferable but not essential, identifying opportunities to use this or similar IPAAS to optimise and automate workflows. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include Workflow tools, digital marketing, creative suite tooling, personalisation and others. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions. Experience working in Agile Product Management preferred, and experience of SAFe Framework beneficial. Demonstrable experience of having built effective and trusted relationships with partners. Highly collaborative style and able to thrive in a team with experience of operating in a matrix structure, in fast paced organisations. A passion for media and technology - it's at the core of everything we do. Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Group AI at Sky We're on a mission to make Sky smarter, faster, and more customer-centric by harnessing the power of Generative AI. Sitting at the heart of Sky's innovative Group AI function, the GenAI delivery team blends deep technical expertise with commercial focus to deliver next-gen AI solutions that power everything from customer agent knowledge to conversational AI." You'll work alongside engineers, product, and domain experts to shape the way Sky uses D ata S cience and L arge L anguage M odels to unlock real value across the business." What you'll do " Translate complex business challenges into structured D ata S cience problems , defining hypothes e s, solution approaches and measurable s uccess metrics . Design and develop Generative AI solutions for applications such as knowledge retrieval (RAG), conversational agents, and synthetic content creation. Design and run experiments to test and validate AI/ML approaches, including LLM evaluation frameworks and statistical significance testing. Leverage Sky's rich data assets to implement scalable AI solutions and establish robust evaluation benchmarks. Collaborate across engineering, product, and commercial teams to take AI-driven solutions from ideation through deployment. Partner with stakeholders to ensure robust, compliant , and performant AI solutions. Strengthen our internal data science capabilities by continuously driving experimentation , innovation , and continuous learning . What you'll bring " Advanced degree (MSc or PhD) with specialization in Statistics, Data Science, Machine Learning, Physics, Mathematics, Operations Research, Engineering or another quantitative field, or equivalent industry experience. Hands-on e xperience developing solutions with Large Language Models in enterprise environments . Experience designing evaluation fram e works for generative systems ( e.g., LLM-as-a-judge , task - specific metrics ) . Expertise in applied ML, with hands-on experience building models using Python and relevant libraries and frameworks (e.g., scikit-learn, XGBoost , PyTorch ). Experience with vector databases , data querying languages and retrieval methods. A commercial mindset, you understand how data science drives value, not just insight Strong communication skill s ; able to frame complex problems in business terms. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. or Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. We're tinkers, coders, and problem solvers . And we make it happen. Better products. Smarter platforms. And better ways of working. Working in Tech at Sky means building what's next - from automation platforms that keep Sky Q reliable, to tools that help engineers ship safely at scale. We're looking for a Senior Automation Engineer to help us evolve our Python based automation frameworks, CI/CD pipelines and tooling that power the Sky Q experience. You'll use your engineering craft to remove friction, increase quality, and enable teams to deliver features to millions of customers with confidence. What you'll do Design, build and maintain Python-based automation frameworks and tools that support end-to-end testing and operational workflows for Sky Q services. Develop, extend and optimise CI/CD pipelines (primarily in Jenkins) to ensure fast, reliable and repeatable delivery of software into multiple environments. Work hands on in Linux environments , scripting, configuring and troubleshooting automation jobs, agents and infrastructure to keep pipelines healthy and scalable. Collaborate with product engineering teams maintaining our Django and React applications , embedding automation into their workflows and improving observability and reliability. Introduce and integrate new tooling - including AI assisted development and test tools - to improve developer productivity, coverage and feedback cycles. Champion engineering best practices across the squad: code reviews, pair programming, clean code, robust testing strategies and continuous improvement. Act as a technical go to for automation , mentoring other engineers and helping shape the roadmap for our automation and test platforms. What you'll bring Advanced Python engineering capability - deep, hand s - on experience designing, building and maintaining robust automation frameworks using clean, modular, well tested code. High proficiency with CI/CD (Jenkins, Pipelines, CasC ) - able to architect, optimise, and troubleshoot complex pipelines, agents and integrations in large scale delivery environments. Strong Linux / VM operational expertise - confident working across distributed systems, debugging services, managing environments, and resolving complex infrastructure issues. Experience supporting or building web-based systems (e.g. Django backends and React frontends) and integrating them into automated pipelines. Solid competency in database operational support - capable of maintaining database related workflows, debugging data issues and supporting services used within automated pipelines. Competent API development experience - able to develop or extend backend APIs (e.g., Django/DRF) and integrate them seamlessly into automated workflows. Good awareness and some practical experience with AI a ssisted engineering workflows - such as using LLMs for automation tasks, applying ML assisted testing techniques, or experimenting with MCP style tooling to enhance productivity. Experience working effectively within Agile delivery teams - contributing to cross functional collaboration, communicating clearly, and supporting shared outcomes. An inclination toward continuous improvement - proactively seeking better ways of working, improving reliability, and helping raise engineering standards across the team. Team overview You'll join the Sky Q engineering organisation within Global Product Experience Engineering - the teams who build, test and run the platforms behind one of Sky's flagship products. Our automation squad works at the heart of delivery: Building and evolving the automation frameworks and pipelines used by multiple cross functional teams. Enabling fast, safe releases to production environments. Partnering with squads across Sky Q to embed automation thinking from the start of each initiative. The rewards There's a reason people love working here. As well as a competitive salary, you'll enjoy a wide ranging benefits package, plus the chance to work with cutting e dge tech on products used by millions. From development opportunities and community groups, through to discounts and wellbeing support - we'll give you the tools and environment to do the best work of your career. Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salo We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Please note - for this role scheduled weekly hours is 45h, 5 days a week, with 3 days in the office. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Full Stack Engineer, you will play a key role in building reliable, scalable, and efficient solutions that power our platforms. You'll thrive in a fast-paced, dynamic environment, balancing multiple priorities while maintaining a strong attention to detail. What you'll do: Design and build well-crafted, resilient applications that remain highly performant at scale and secure in production. Collaborate within a cross-functional, lean team, taking ownership of your deliverables while working closely with journalists, developers, and wider technology teams across the newsroom. Contribute to the team's technical direction and help enhance its tools, workflows and engineering practices. Work with stakeholders to elicit requirements, and ensure there is enough information available to progress with development Champion high engineering standards and bring a mindset of continuous improvement and innovation to what you build. Bring a passion for automation and simplifying processes to optimise feature delivery Take an active role in key team activities such as planning, estimation and refinement. Embrace working with a broad and evolving technology stack, including (but not limited to) JavaScript, NodeJS, React, Circle CI, Docker / Podman. What you'll bring: Solid commercial experience and demonstrable understanding of JavaScript, NodeJS, React with experience in applying OOP paradigms in building scalable applications. Strong understanding of web architecture, including performance, scalability, security, and resilience, with experience optimising web applications. Proficiency with CI/CD tools (e.g. CircleCI, GCP buildpacks), orchestration and containerisation technologies (Docker) would be an asset. Testing framework experience, i.e. Cypress or Playwright and experience of testing methodologies, including unit-testing. Experience with cloud platforms such as Google Cloud or AWS. For example, experience with Cloud Functions, Cloud Run. Hands-on expertise with mapping platforms such as MapTiler and Leaflet would be a plus. Experience working with the NoSQL databases i.e. MongoDB would be beneficial. Comfortable working within Agile methodologies (Scrum, Lean, Kanban), with a collaborative approach and the ability to work independently, take initiative, and deliver to tight deadlines. Strong communication skills, the ability to explain and challenge ideas and enthusiasm for innovation. Team overview Sky News This is an exciting opportunity to join the Sky News team at the heart of the newsroom, where diverse technologies, disciplines, and skill sets come together in a dynamic and creative environment. Based at Sky Studios a vibrant hub of activity you'll work alongside our 24-hour live TV studios, editorial teams across broadcast, digital and audio platforms. The team delivers a diverse range of technology solutions across multiple digital and broadcast platforms. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Please note that due to the nature of this role, it incorporates a 45 hour working week. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way.

Please note - for this role scheduled weekly hours is 45h, 5 days a week, with 3 days in the office. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Full Stack Engineer, you will play a key role in building reliable, scalable, and efficient solutions that power our platforms. You'll thrive in a fast-paced, dynamic environment, balancing multiple priorities while maintaining a strong attention to detail. What you'll do: Design and build well-crafted, resilient applications that remain highly performant at scale and secure in production. Collaborate within a cross-functional, lean team, taking ownership of your deliverables while working closely with journalists, developers, and wider technology teams across the newsroom. Contribute to the team's technical direction and help enhance its tools, workflows and engineering practices. Work with stakeholders to elicit requirements, and ensure there is enough information available to progress with development Champion high engineering standards and bring a mindset of continuous improvement and innovation to what you build. Bring a passion for automation and simplifying processes to optimise feature delivery Take an active role in key team activities such as planning, estimation and refinement. Embrace working with a broad and evolving technology stack, including (but not limited to) JavaScript, NodeJS, React, Circle CI, Docker / Podman. What you'll bring: Solid commercial experience and demonstrable understanding of JavaScript, NodeJS, React with experience in applying OOP paradigms in building scalable applications. Strong understanding of web architecture, including performance, scalability, security, and resilience, with experience optimising web applications. Proficiency with CI/CD tools (e.g. CircleCI, GCP buildpacks), orchestration and containerisation technologies (Docker) would be an asset. Testing framework experience, i.e. Cypress or Playwright and experience of testing methodologies, including unit-testing. Experience with cloud platforms such as Google Cloud or AWS. For example, experience with Cloud Functions, Cloud Run. Hands-on expertise with mapping platforms such as MapTiler and Leaflet would be a plus. Experience working with the NoSQL databases i.e. MongoDB would be beneficial. Comfortable working within Agile methodologies (Scrum, Lean, Kanban), with a collaborative approach and the ability to work independently, take initiative, and deliver to tight deadlines. Strong communication skills, the ability to explain and challenge ideas and enthusiasm for innovation. Team overview Sky News This is an exciting opportunity to join the Sky News team at the heart of the newsroom, where diverse technologies, disciplines, and skill sets come together in a dynamic and creative environment. Based at Sky Studios a vibrant hub of activity you'll work alongside our 24-hour live TV studios, editorial teams across broadcast, digital and audio platforms. The team delivers a diverse range of technology solutions across multiple digital and broadcast platforms. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Please note that due to the nature of this role, it incorporates a 45 hour working week. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Monitoring Development & Integration Manager is responsible for leading the design, development, and integration of advanced monitoring solutions across broadcast and media systems. Their expertise in video technology and in monitoring, coupled with strong leadership and strategic vision, makes them crucial in maintaining our company's competitive edge in delivering reliable broadcast solutions. What you'll do Lead the development, customization, and integration of monitoring tools such as Dataminer across broadcast and media infrastructures. Oversee lifecycle management of monitoring tools, including upgrades, performance tuning, and vendor coordination. Contribute to the overall monitoring strategy, aligning tool development with business goals and operational priorities. Innovate and Improve: Push the boundaries of current video monitoring by researching and integrating the latest monitoring solutions, and technological advancements to enhance operational efficiency and service excellence. Connecting strategy and analysis wit development and platform operations, fostering alignment and shared ownership throughout the entire monitoring lifecycle-from requirement definition to solution design and implementation. Resource Management: Allocate resources effectively, manage budgets for video monitoring projects, and oversee the monitoring engineering team to ensure project goals are met on time and within budget. Lead Monitoring Initiatives: Direct strategic initiatives focused on defining and implementing monitoring requirements across operational domains, ensuring alignment with service reliability goals and operational excellence. Collaborate with Cross-Functional Teams: Work closely with the Product Team, Core Engineering Team, Video Engineering Team as well as with Architects to align monitoring capabilities with market needs and the overall product architecture, ensuring seamless integration and performance scalability. What you'll bring Leadership and Team Management Skills: Proven and solid previous experience of leading a team of software engineers and software developers, fostering an environment of innovation, accountability, collaboration, and driving projects to successful completion. Proficiency in programming languages such as C# and Python. Expertise in Systems reliability and monitoring: deep understanding of operational approaches, with a background in developing monitoring and observability solutions. Understanding of end-to-end video processing workflows , with a strong background in designing solutions for high-demand broadcast environments. Strategic Vision: Ability to see the bigger picture and align video monitoring strategies with broader company goals, driving innovation while maintaining both practical project management and operational excellence. Problem-Solving Prowess: Skilled at navigating technical and process-related challenges and optimizing video monitoring to meet the demands of modern broadcasting while maintaining a consistent and coherent approach aligned with the requirements gathered from operational teams. Familiarity in real-time monitoring platforms such as DataMiner and Grafana, with a strong understanding of how to leverage these tools to ensure service visibility, reliability, and operational efficiency across complex infrastructures. Solid understanding of technologies and methodologies for real-time control , with the ability to design, build and support responsive monitoring strategies that ensure timely decision-making and operational agility. Team overview CONTENT TECHNOLOGY AND INNOVATION Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our awardwinning content The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis. Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets. Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance. Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement. Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance. Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). . Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe). Experience with high-volume data processing and real-time streaming architectures. Strong understanding of recommendation system design and personalisation algorithms. Familiarity with Generative AI and its applications in production settings. Exceptional communication and analytical problem-solving skills. Proven successful experience in mentoring less experienced engineers to improve their technical skills A Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.