We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
Digital Strategy Manager Manchester Up to £45,000 DOE + bonus We're working with an award-winning B2B marketing agency with a global client base to recruit a Digital Strategy Manager to lead and evolve the agency's digital offering. This is a fantastic opportunity for a digitally led agency professional who has built their career in a B2B marketing agency environment and is ready to take ownership of digital strategy across a portfolio of client accounts. Working closely with the MD and wider leadership team, you'll play a key role in shaping how digital channels are planned, delivered and integrated across the agency, while also contributing to the next phase of growth. This role combines strategic leadership, client consultancy, digital delivery and team management, making it ideal for someone who enjoys operating at both a strategic and hands-on level. The Role As Digital Strategy Manager, you'll be the agency's go-to person for digital strategy, helping define how SEO, PPC, paid social, CRM and email are used to drive measurable results for B2B clients. You'll work across both existing and prospective client accounts, building channel strategies, creating digital proposals, guiding campaign delivery and ensuring digital activity is aligned to wider business and marketing objectives. Reporting into the MD, you'll also play an important role in the day-to-day running of the agency, helping to shape internal processes, support team development and contribute to the commercial growth of the business. Key Responsibilities Act as the agency's lead authority on digital strategy and channel planning, advising on where digital activity will deliver the greatest commercial value for clients Lead the strategic delivery of SEO, PPC, paid social, CRM and email marketing campaigns, ensuring campaigns are integrated, effective and results-driven Build and present digital strategies and proposals for new business opportunities and provide senior strategic consultancy to existing clients Design and implement ROI-focused digital programmes across a range of B2B client accounts Work closely with internal teams to ensure digital activity is fully integrated with wider brand, content and campaign plans Oversee external partners delivering website, technical and development projects Support clients with their wider marketing strategy, ensuring digital channels align to business goals and lead generation objectives Develop joined-up digital workflows and channel strategies that improve performance and client outcomes Monitor campaign and channel performance against client KPIs, identifying opportunities for optimisation and growth Own the quality and production of monthly and quarterly digital performance reporting Line manage internal digital specialists and oversee relationships with freelancers and external partners Contribute to the ongoing development of the agency's digital proposition and offering About You We're looking for someone with a strong agency-side digital background, ideally gained within a B2B marketing agency, who can combine channel expertise with strategic thinking and confident client leadership. You'll likely bring: A minimum of 5 years' experience in digital marketing within a marketing agency Current or previous experience working in a B2B marketing agency environment is essential Strong hands-on knowledge of SEO, PPC, paid social, CRM and email marketing Experience building digital strategies and managing campaign delivery across multiple client accounts The ability to translate performance data into clear, commercially meaningful insights and recommendations Strong client-facing skills, with experience presenting strategy, performance and recommendations to senior stakeholders Line management experience and confidence leading, mentoring and developing others Ideally, experience working with clients in more technical, complex or specialist B2B sectors Why Join? Join an award-winning B2B agency with an established reputation and global client reach Play a key role in shaping the agency's digital strategy offering Work directly with the MD and leadership team during an exciting period of growth Hybrid working with 2 days in the office in central Manchester Competitive salary of up to £45,000 DOE + bonus Genuine opportunity to progress and help build a growing digital team Interested? If you have the relevant digital agency and B2B marketing agency experience, we'd love to hear from you. Apply now and we'll be in touch if your background is a strong fit for the role. JBRP1_UKTJ
27/06/2026
Full time
Digital Strategy Manager Manchester Up to £45,000 DOE + bonus We're working with an award-winning B2B marketing agency with a global client base to recruit a Digital Strategy Manager to lead and evolve the agency's digital offering. This is a fantastic opportunity for a digitally led agency professional who has built their career in a B2B marketing agency environment and is ready to take ownership of digital strategy across a portfolio of client accounts. Working closely with the MD and wider leadership team, you'll play a key role in shaping how digital channels are planned, delivered and integrated across the agency, while also contributing to the next phase of growth. This role combines strategic leadership, client consultancy, digital delivery and team management, making it ideal for someone who enjoys operating at both a strategic and hands-on level. The Role As Digital Strategy Manager, you'll be the agency's go-to person for digital strategy, helping define how SEO, PPC, paid social, CRM and email are used to drive measurable results for B2B clients. You'll work across both existing and prospective client accounts, building channel strategies, creating digital proposals, guiding campaign delivery and ensuring digital activity is aligned to wider business and marketing objectives. Reporting into the MD, you'll also play an important role in the day-to-day running of the agency, helping to shape internal processes, support team development and contribute to the commercial growth of the business. Key Responsibilities Act as the agency's lead authority on digital strategy and channel planning, advising on where digital activity will deliver the greatest commercial value for clients Lead the strategic delivery of SEO, PPC, paid social, CRM and email marketing campaigns, ensuring campaigns are integrated, effective and results-driven Build and present digital strategies and proposals for new business opportunities and provide senior strategic consultancy to existing clients Design and implement ROI-focused digital programmes across a range of B2B client accounts Work closely with internal teams to ensure digital activity is fully integrated with wider brand, content and campaign plans Oversee external partners delivering website, technical and development projects Support clients with their wider marketing strategy, ensuring digital channels align to business goals and lead generation objectives Develop joined-up digital workflows and channel strategies that improve performance and client outcomes Monitor campaign and channel performance against client KPIs, identifying opportunities for optimisation and growth Own the quality and production of monthly and quarterly digital performance reporting Line manage internal digital specialists and oversee relationships with freelancers and external partners Contribute to the ongoing development of the agency's digital proposition and offering About You We're looking for someone with a strong agency-side digital background, ideally gained within a B2B marketing agency, who can combine channel expertise with strategic thinking and confident client leadership. You'll likely bring: A minimum of 5 years' experience in digital marketing within a marketing agency Current or previous experience working in a B2B marketing agency environment is essential Strong hands-on knowledge of SEO, PPC, paid social, CRM and email marketing Experience building digital strategies and managing campaign delivery across multiple client accounts The ability to translate performance data into clear, commercially meaningful insights and recommendations Strong client-facing skills, with experience presenting strategy, performance and recommendations to senior stakeholders Line management experience and confidence leading, mentoring and developing others Ideally, experience working with clients in more technical, complex or specialist B2B sectors Why Join? Join an award-winning B2B agency with an established reputation and global client reach Play a key role in shaping the agency's digital strategy offering Work directly with the MD and leadership team during an exciting period of growth Hybrid working with 2 days in the office in central Manchester Competitive salary of up to £45,000 DOE + bonus Genuine opportunity to progress and help build a growing digital team Interested? If you have the relevant digital agency and B2B marketing agency experience, we'd love to hear from you. Apply now and we'll be in touch if your background is a strong fit for the role. JBRP1_UKTJ
White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women's and men's clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive. Our people are at the heart of our brand, constantly moving and driving us forward. We're sociable, talented and like minded and we're not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels. Who you are A confident and knowledgeable leader, with an entrepreneurial spirit. Ambitious, positive and energetic with a passion to succeed. Proven record of driving growth through trading and operational efficiency. A commercially minded strategic thinker with strong analytical skills. A team player, holding a pivotable role within the trading team. Proactive, adaptable, and comfortable managing change in a fast-paced retail environment. Primary objective of the job The Ecommerce Trading Manager is responsible for delivering budgeted demand through the day-to-day trading of all White Stuff websites. Working closely with the Digital Marketing, Digital Optimisation and wider eCommerce teams, the role exists to maximise conversion, elevate customer experience and drive profitable growth. This is a commercially led role that sits at the heart of the Ecommerce team. The Ecommerce Trading Manager translates trading data and customer insight into clear actions - ensuring the right product is in front of the right customer at the right time, and that on-site activity is always aligned to the wider business priorities. What you'll be doing Own the weekly and seasonal trading plan, reacting to performance with timely interventions across product, pricing and on-site activity Develop the daily phasing of the budget across all KPIs Report on daily, weekly and monthly performance, providing clear commentary and insight for the wider business Issue revised forecasts on an ongoing basis and share unit forecasts with the DC Monitor competitor activity and on-site trends, bringing actionable recommendations to the wider team Partner with the Digital Marketing Manager to ensure campaign activity is aligned to trading priorities and stock availability Work with the Digital Optimisation Manager to build and prioritise the on-site testing roadmap, using trading insight to inform hypotheses Liaise with the Buying & Merchandising team to understand the range and priorities in terms of trading the stock Work with the creative team to keep all assets updated and fresh whilst prioritising commercial opportunities Work closely with the data and imagery team to ensure all websites are kept up-to-date and new products launch on time Work with the Customer team to achieve customer acquisition and retention targets Develop the merchandising strategy, mixing visual merchandising and algorithm-based rules to deliver the best product presentation whilst increasing product views and demand Monitor and optimise on-site search results Monitor product reviews and adjust product presentation accordingly Optimise product recommendations to increase basket size Analyse returns data to inform product presentation and flag issues to Buying and Merchandising teams Manage the trading calendar, working cross-functionally to ensure timely and effective execution Lead the online trading team to ensure perfect execution across all channels and websites What you'll need Proven experience in an Ecommerce trading or management role, ideally within fashion, lifestyle or retail Strong commercial acumen with a track record of delivering against demand and revenue targets Experience owning and reporting on Ecommerce KPIs including conversion, AOV, sessions, demand and margin Solid understanding of on-site merchandising, including algorithm-based and manual rules Experience working cross-functionally with digital marketing, optimisation teams, creative and buying/merchandising teams Confidence with web analytics tools such as Google Analytics or equivalent Experience managing a team, with the ability to develop and coach others Strong communication skills - able to present trading performance clearly to senior stakeholders Ability to demonstrate commercial awareness with an understanding of consumer trends and competitors Strong analytical and numerical skills, with confidence using data to drive decisions. Excellent relationship-building and negotiation skills Highly organised, collaborative, and commercially focused What we will offer you Hybrid working Annual bonus opportunity 25 days holiday per annum plus Bank Holidays 2 extra (paid!) days off per year to volunteer in the local community 50% discount Subsidised BUPA Dental Insurance Healthcare cash plan and Life Assurance Interest free season ticket loan Pension Contribution We are committed to creating an environment where we can all be proud to work and be ourselves. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, and age.
27/06/2026
Full time
White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women's and men's clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive. Our people are at the heart of our brand, constantly moving and driving us forward. We're sociable, talented and like minded and we're not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels. Who you are A confident and knowledgeable leader, with an entrepreneurial spirit. Ambitious, positive and energetic with a passion to succeed. Proven record of driving growth through trading and operational efficiency. A commercially minded strategic thinker with strong analytical skills. A team player, holding a pivotable role within the trading team. Proactive, adaptable, and comfortable managing change in a fast-paced retail environment. Primary objective of the job The Ecommerce Trading Manager is responsible for delivering budgeted demand through the day-to-day trading of all White Stuff websites. Working closely with the Digital Marketing, Digital Optimisation and wider eCommerce teams, the role exists to maximise conversion, elevate customer experience and drive profitable growth. This is a commercially led role that sits at the heart of the Ecommerce team. The Ecommerce Trading Manager translates trading data and customer insight into clear actions - ensuring the right product is in front of the right customer at the right time, and that on-site activity is always aligned to the wider business priorities. What you'll be doing Own the weekly and seasonal trading plan, reacting to performance with timely interventions across product, pricing and on-site activity Develop the daily phasing of the budget across all KPIs Report on daily, weekly and monthly performance, providing clear commentary and insight for the wider business Issue revised forecasts on an ongoing basis and share unit forecasts with the DC Monitor competitor activity and on-site trends, bringing actionable recommendations to the wider team Partner with the Digital Marketing Manager to ensure campaign activity is aligned to trading priorities and stock availability Work with the Digital Optimisation Manager to build and prioritise the on-site testing roadmap, using trading insight to inform hypotheses Liaise with the Buying & Merchandising team to understand the range and priorities in terms of trading the stock Work with the creative team to keep all assets updated and fresh whilst prioritising commercial opportunities Work closely with the data and imagery team to ensure all websites are kept up-to-date and new products launch on time Work with the Customer team to achieve customer acquisition and retention targets Develop the merchandising strategy, mixing visual merchandising and algorithm-based rules to deliver the best product presentation whilst increasing product views and demand Monitor and optimise on-site search results Monitor product reviews and adjust product presentation accordingly Optimise product recommendations to increase basket size Analyse returns data to inform product presentation and flag issues to Buying and Merchandising teams Manage the trading calendar, working cross-functionally to ensure timely and effective execution Lead the online trading team to ensure perfect execution across all channels and websites What you'll need Proven experience in an Ecommerce trading or management role, ideally within fashion, lifestyle or retail Strong commercial acumen with a track record of delivering against demand and revenue targets Experience owning and reporting on Ecommerce KPIs including conversion, AOV, sessions, demand and margin Solid understanding of on-site merchandising, including algorithm-based and manual rules Experience working cross-functionally with digital marketing, optimisation teams, creative and buying/merchandising teams Confidence with web analytics tools such as Google Analytics or equivalent Experience managing a team, with the ability to develop and coach others Strong communication skills - able to present trading performance clearly to senior stakeholders Ability to demonstrate commercial awareness with an understanding of consumer trends and competitors Strong analytical and numerical skills, with confidence using data to drive decisions. Excellent relationship-building and negotiation skills Highly organised, collaborative, and commercially focused What we will offer you Hybrid working Annual bonus opportunity 25 days holiday per annum plus Bank Holidays 2 extra (paid!) days off per year to volunteer in the local community 50% discount Subsidised BUPA Dental Insurance Healthcare cash plan and Life Assurance Interest free season ticket loan Pension Contribution We are committed to creating an environment where we can all be proud to work and be ourselves. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, and age.
Are you an individual with a creative flare? Is marketing your passion? Benefits Free health club membership (T&Cs apply) Discounts across The QHotels Collection Family & Friends discounts in hotels across The QHotels Collection 33 days holiday (for full time) including bank holidays Support with training & professional qualifications, including course fees! Various learning & development available Access to an Employee Assistance Program - Hospitality Action Refer a friend scheme FREE parking AND much, much more! Our team is growing Now is the best time to join us. What will I do? Work closely with the digital marketing team and our agency partners to coordinate digital advertising content - from concept and creation through to rollout and performance reporting Work closely with the Senior Digital Marketing Manager to contribute to the creative strategy for digital media - ensuring it's on-brand, eye-catching, commercially effective, and ahead of the competition Contribute to digital enhancement projects Focus on technical and local SEO improvements Work with the Senior Digital Marketing & Content Executive in harmonising content efforts both on and off page Conduct weekly web and channel performance reporting, providing insights and recommendations for optimisation Support trading appendices and regular performance reviews with the Senior Digital Marketing Manager Motivated and proactive - you don't wait to be told what to do; you enjoy taking initiative and making things happen Is this the role for me? Experience working across digital marketing and the following channels; Search, Paid Social, SEO, Content Management, Digital Creative and Digital Analytics Systems experience in Canva, Photoshop or similar Competent using CMS, Umbraco preferred, but not essential Well versed in digital analytics and using digital tools; Microsoft Clarity, GA, Umbraco Engage and other systems Curious and investigative nature to understand the 'why'? Proactive with excellent time management and communication skills The ability to work independently and across the Digital Marketing and Wider Marketing team Understanding of the hotel / hospitality / leisure sector preferred, but not essential The QHotels Collection is a selection of 18 hotels and resorts that share a passion for above and beyond service. All our 4 venues offer something different so whether you are seeking a couple or family getaway or if you are looking for a weekend golf or spa break, or simply looking to book a meeting or event, we will definitely have the ideal location for you! We are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly. We are thrilled to share that all of our hotels have now been accredited with either a Bronze or Silver Award from Green Tourism! The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award. Compensation: Competitive salary
27/06/2026
Full time
Are you an individual with a creative flare? Is marketing your passion? Benefits Free health club membership (T&Cs apply) Discounts across The QHotels Collection Family & Friends discounts in hotels across The QHotels Collection 33 days holiday (for full time) including bank holidays Support with training & professional qualifications, including course fees! Various learning & development available Access to an Employee Assistance Program - Hospitality Action Refer a friend scheme FREE parking AND much, much more! Our team is growing Now is the best time to join us. What will I do? Work closely with the digital marketing team and our agency partners to coordinate digital advertising content - from concept and creation through to rollout and performance reporting Work closely with the Senior Digital Marketing Manager to contribute to the creative strategy for digital media - ensuring it's on-brand, eye-catching, commercially effective, and ahead of the competition Contribute to digital enhancement projects Focus on technical and local SEO improvements Work with the Senior Digital Marketing & Content Executive in harmonising content efforts both on and off page Conduct weekly web and channel performance reporting, providing insights and recommendations for optimisation Support trading appendices and regular performance reviews with the Senior Digital Marketing Manager Motivated and proactive - you don't wait to be told what to do; you enjoy taking initiative and making things happen Is this the role for me? Experience working across digital marketing and the following channels; Search, Paid Social, SEO, Content Management, Digital Creative and Digital Analytics Systems experience in Canva, Photoshop or similar Competent using CMS, Umbraco preferred, but not essential Well versed in digital analytics and using digital tools; Microsoft Clarity, GA, Umbraco Engage and other systems Curious and investigative nature to understand the 'why'? Proactive with excellent time management and communication skills The ability to work independently and across the Digital Marketing and Wider Marketing team Understanding of the hotel / hospitality / leisure sector preferred, but not essential The QHotels Collection is a selection of 18 hotels and resorts that share a passion for above and beyond service. All our 4 venues offer something different so whether you are seeking a couple or family getaway or if you are looking for a weekend golf or spa break, or simply looking to book a meeting or event, we will definitely have the ideal location for you! We are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly. We are thrilled to share that all of our hotels have now been accredited with either a Bronze or Silver Award from Green Tourism! The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award. Compensation: Competitive salary
AEM Developer Contract Type: Inside IR35 Rate: £475 per day Location: Hybrid (3 days per week in Skipton) Duration: 3 months initial (with potential extension to end of year) About the Role Exalto Consulting are working with a client looking to bring in an experienced AEM Developer to support a customer-facing digital transformation programme. This is a hands-on AEM development role focused on designing, building and maintaining Adobe Experience Manager components, templates and workflows that support high-quality digital customer experiences. You will work closely with technical teams, UX, content and marketing stakeholders to deliver accessible, high-performing and personalised web experiences across customer channels. The role will suit someone with strong AEM development experience who is comfortable working in a collaborative delivery environment, integrating AEM with backend services and APIs, and applying best practice across content management, web development, SEO, accessibility and performance optimisation. What you will be doing Designing, developing and maintaining Adobe Experience Manager components, templates and workflows. Supporting the delivery of customer-facing digital experiences as part of a wider customer experience programme. Building and integrating AEM solutions with backend services and APIs. Ensuring content is delivered effectively across web and digital channels. Collaborating with UX, content, marketing and technical teams to deliver engaging and accessible user experiences. Implementing AEM development best practices across component design, templates, workflows and platform configuration. Supporting SEO, accessibility and performance requirements across digital journeys. Troubleshooting AEM issues and supporting continuous improvement of the platform. Optimising website and content performance in line with business and customer needs. Working with stakeholders to understand requirements and translate them into practical technical solutions. What you will bring Strong hands-on experience as an AEM Developer. Good working knowledge of Adobe Experience Manager and AEM development best practices. Experience developing AEM components, templates and workflows. Strong web development skills across modern digital platforms. Experience working with content management systems. Understanding of API integration and connecting AEM with backend services. Good awareness of SEO principles and how they apply to web development. Ability to support accessible, performant and customer-focused web experiences. Strong troubleshooting and problem-solving skills. Good communication skills and the ability to work with technical and non-technical stakeholders. Comfortable working in a full-time contract role with regular onsite attendance. Useful experience Experience working on customer experience, digital transformation or web platform programmes. Exposure to financial services, regulated environments or customer-facing digital platforms. Experience collaborating with UX, content and marketing teams. Knowledge of accessibility standards and performance optimisation techniques. Experience supporting AEM platform improvements, upgrades or migrations. Familiarity with Agile delivery environments. Previous experience working on high-traffic, customer-facing websites or portals. JBRP1_UKTJ
27/06/2026
Full time
AEM Developer Contract Type: Inside IR35 Rate: £475 per day Location: Hybrid (3 days per week in Skipton) Duration: 3 months initial (with potential extension to end of year) About the Role Exalto Consulting are working with a client looking to bring in an experienced AEM Developer to support a customer-facing digital transformation programme. This is a hands-on AEM development role focused on designing, building and maintaining Adobe Experience Manager components, templates and workflows that support high-quality digital customer experiences. You will work closely with technical teams, UX, content and marketing stakeholders to deliver accessible, high-performing and personalised web experiences across customer channels. The role will suit someone with strong AEM development experience who is comfortable working in a collaborative delivery environment, integrating AEM with backend services and APIs, and applying best practice across content management, web development, SEO, accessibility and performance optimisation. What you will be doing Designing, developing and maintaining Adobe Experience Manager components, templates and workflows. Supporting the delivery of customer-facing digital experiences as part of a wider customer experience programme. Building and integrating AEM solutions with backend services and APIs. Ensuring content is delivered effectively across web and digital channels. Collaborating with UX, content, marketing and technical teams to deliver engaging and accessible user experiences. Implementing AEM development best practices across component design, templates, workflows and platform configuration. Supporting SEO, accessibility and performance requirements across digital journeys. Troubleshooting AEM issues and supporting continuous improvement of the platform. Optimising website and content performance in line with business and customer needs. Working with stakeholders to understand requirements and translate them into practical technical solutions. What you will bring Strong hands-on experience as an AEM Developer. Good working knowledge of Adobe Experience Manager and AEM development best practices. Experience developing AEM components, templates and workflows. Strong web development skills across modern digital platforms. Experience working with content management systems. Understanding of API integration and connecting AEM with backend services. Good awareness of SEO principles and how they apply to web development. Ability to support accessible, performant and customer-focused web experiences. Strong troubleshooting and problem-solving skills. Good communication skills and the ability to work with technical and non-technical stakeholders. Comfortable working in a full-time contract role with regular onsite attendance. Useful experience Experience working on customer experience, digital transformation or web platform programmes. Exposure to financial services, regulated environments or customer-facing digital platforms. Experience collaborating with UX, content and marketing teams. Knowledge of accessibility standards and performance optimisation techniques. Experience supporting AEM platform improvements, upgrades or migrations. Familiarity with Agile delivery environments. Previous experience working on high-traffic, customer-facing websites or portals. JBRP1_UKTJ
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? Role Overview We are looking for an ambitious and commercially focused Ecommerce Manager to drive the growth and performance of the Myvitamins online business. You will own the ecommerce trading strategy, optimise website performance, improve customer journey and conversion, and deliver strong revenue growth across digital channels. This role requires a balance of commercial thinking, data-driven decision making, and a strong understanding of customer experience within a fast-paced DTC environment. Key Responsibilities Ecommerce Trading Own day-to-day website trading performance and deliver revenue targets. Manage promotional calendar, product launches, and key trading periods. Identify opportunities to grow conversion, average order value, and overall online sales. Website Performance Optimise customer journey across mobile and desktop. Improve conversion through A/B testing, landing page optimisation, and checkout improvements. Monitor site performance and identify opportunities to improve user experience. Analytics & Growth Track key ecommerce metrics including revenue, conversion rate, retention, and customer behaviour. Produce regular performance reporting with actionable recommendations. Use data and insights to drive continuous improvement and growth opportunities. Cross Functional Collaboration Work closely with marketing, CRM, creative, and technical teams to deliver campaigns and improve performance. Support product launches and ensure strong execution across digital channels. Skills & Experience 3-5+ years experience in ecommerce, digital trading, or online retail. Strong understanding of ecommerce KPIs, CRO, customer journey, and digital performance. Experience with ecommerce platforms such as Shopify, Magento, or similar. Strong analytical skills with experience using Google Analytics and reporting tools. Commercial mindset with proven ability to drive online growth. Ability to manage multiple projects in a fast-paced environment. What's in it for me? Access bespoke development programmes that have been designed and developed by our in-house L&D team. Develop your expertise through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us. Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face-to-face and virtual appointments with our in-house GP. Access our 24/7 Employee Assistance Programme (EAP), which is provided by Bupa. State of the art on site gym. Access to our on site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On site staff shop. Access to on site barber. Know someone who would be perfect for THG? Refer them and get up to £1,000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. We are an equal opportunities employer. We're committed to creating a diverse and inclusive workplace that allows everyone to thrive, and strongly encourage all candidates from all backgrounds and identities to apply. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
27/06/2026
Full time
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? Role Overview We are looking for an ambitious and commercially focused Ecommerce Manager to drive the growth and performance of the Myvitamins online business. You will own the ecommerce trading strategy, optimise website performance, improve customer journey and conversion, and deliver strong revenue growth across digital channels. This role requires a balance of commercial thinking, data-driven decision making, and a strong understanding of customer experience within a fast-paced DTC environment. Key Responsibilities Ecommerce Trading Own day-to-day website trading performance and deliver revenue targets. Manage promotional calendar, product launches, and key trading periods. Identify opportunities to grow conversion, average order value, and overall online sales. Website Performance Optimise customer journey across mobile and desktop. Improve conversion through A/B testing, landing page optimisation, and checkout improvements. Monitor site performance and identify opportunities to improve user experience. Analytics & Growth Track key ecommerce metrics including revenue, conversion rate, retention, and customer behaviour. Produce regular performance reporting with actionable recommendations. Use data and insights to drive continuous improvement and growth opportunities. Cross Functional Collaboration Work closely with marketing, CRM, creative, and technical teams to deliver campaigns and improve performance. Support product launches and ensure strong execution across digital channels. Skills & Experience 3-5+ years experience in ecommerce, digital trading, or online retail. Strong understanding of ecommerce KPIs, CRO, customer journey, and digital performance. Experience with ecommerce platforms such as Shopify, Magento, or similar. Strong analytical skills with experience using Google Analytics and reporting tools. Commercial mindset with proven ability to drive online growth. Ability to manage multiple projects in a fast-paced environment. What's in it for me? Access bespoke development programmes that have been designed and developed by our in-house L&D team. Develop your expertise through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us. Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face-to-face and virtual appointments with our in-house GP. Access our 24/7 Employee Assistance Programme (EAP), which is provided by Bupa. State of the art on site gym. Access to our on site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On site staff shop. Access to on site barber. Know someone who would be perfect for THG? Refer them and get up to £1,000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. We are an equal opportunities employer. We're committed to creating a diverse and inclusive workplace that allows everyone to thrive, and strongly encourage all candidates from all backgrounds and identities to apply. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Senior Backend Engineer (PHP) - Fareham - £70k + bonus and benefits (office based for the first 3 months and then hybrid thereafter) Tech: OOP, PHP, MySQL, Git Focus: TDD, Agile, systems optimisation & Greenfield development Bonus: Kubernetes, AWS/GCP, Docker An exciting new opportunity for a Senior Backend Engineer to join an entrepreneurial business based in Fareham. Working within a dedicated LAMP environment and reporting to the project manager, you will be helping to plan and develop the product and its internal driven websites, data migration and help with support and maintenance of security and storage services. This innovative technology company have several brands specialising in a variety of high tech solutions including security, data backup and cloud storage platforms. You will be using latest release PHP and web technology including XHTML, CSS, jQuery and Agile/Scum methodology. The work is aimed at more back end development with an emphasis on Agile processes, systems optimisation, TDD and embracing modern development practices. The company also uses PHPUnit / Selenium to ensure high standards of development. Desired skill set that includes: OOP PHP5+ MySQL Git Beneficial Skills: Kubernetes Google Cloud / AWS Docker Load Balancing TDD Code Review The company offer an unrivalled volume of new projects, Greenfield development and the opportunity to work with and learn from some of the sharpest developers in the area. On top of a competitive salary the company offer some fantastic financial and lifestyle benefits including; free access to local gym and health spa, onsite chef (free cooked breakfast & lunch!), childcare vouchers, cycle to work scheme, pension, BUPA healthcare. To be considered for this position please send your CV to or call Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. JBRP1_UKTJ
27/06/2026
Full time
Senior Backend Engineer (PHP) - Fareham - £70k + bonus and benefits (office based for the first 3 months and then hybrid thereafter) Tech: OOP, PHP, MySQL, Git Focus: TDD, Agile, systems optimisation & Greenfield development Bonus: Kubernetes, AWS/GCP, Docker An exciting new opportunity for a Senior Backend Engineer to join an entrepreneurial business based in Fareham. Working within a dedicated LAMP environment and reporting to the project manager, you will be helping to plan and develop the product and its internal driven websites, data migration and help with support and maintenance of security and storage services. This innovative technology company have several brands specialising in a variety of high tech solutions including security, data backup and cloud storage platforms. You will be using latest release PHP and web technology including XHTML, CSS, jQuery and Agile/Scum methodology. The work is aimed at more back end development with an emphasis on Agile processes, systems optimisation, TDD and embracing modern development practices. The company also uses PHPUnit / Selenium to ensure high standards of development. Desired skill set that includes: OOP PHP5+ MySQL Git Beneficial Skills: Kubernetes Google Cloud / AWS Docker Load Balancing TDD Code Review The company offer an unrivalled volume of new projects, Greenfield development and the opportunity to work with and learn from some of the sharpest developers in the area. On top of a competitive salary the company offer some fantastic financial and lifestyle benefits including; free access to local gym and health spa, onsite chef (free cooked breakfast & lunch!), childcare vouchers, cycle to work scheme, pension, BUPA healthcare. To be considered for this position please send your CV to or call Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. JBRP1_UKTJ
Senior PHP Developer OOP, PHP, LAMP, AI, HTML, CSS, JavaScript Hybrid options in Chichester, West Sussex Salary DOE A highly respected digital agency is seeking a Senior PHP Developer to join its growing technical team in Chichester. The business specialises in delivering bespoke websites, ecommerce platforms and business systems for clients across a range of sectors. Founded by developers and still highly technical in its approach, the company is known for building long-term client relationships, maintaining high engineering standards and investing heavily in its people. This is an excellent opportunity for a developer who enjoys solving complex problems, taking ownership of projects and working directly with clients to deliver meaningful business outcomes. The Role The successful candidate will be involved in designing, developing and maintaining bespoke web applications and business systems, working closely with colleagues and clients to understand requirements and deliver high-quality solutions. Unlike many development environments, there is no traditional project management layer. As a result, strong communication skills, commercial awareness and the ability to manage priorities effectively are essential. Required Skills & Experience Strong commercial experience with modern, object-oriented PHP 8. Experience working with a PHP framework or large-scale PHP applications. A passion for writing clean, maintainable and reusable code. Experience with code quality tools, including PHPUnit, static analysis or automated testing processes. Strong analytical and problem-solving skills. The ability to investigate and resolve complex technical issues. Excellent communication skills and confidence working directly with clients and colleagues. A proven track record of delivering projects successfully, estimating accurately and identifying risks early. Desirable Skills Candidates should be able to demonstrate experience in at least two of the following areas: AI-assisted and agentic software development. Front-end development using HTML, CSS/SASS and JavaScript. Ecommerce platforms and payment gateway integrations. PCI compliance. Web performance analysis and optimisation. Advanced SQL skills and database design, particularly with MariaDB. AWS infrastructure and cloud services. DevOps and systems administration. CloudFlare, Debian, Puppet and Terraform. Analytics implementation, including Google Tag Manager and server-side tracking. Consent management and privacy-focused measurement solutions. What's on Offer? Challenging, Meaningful Work Every project is bespoke, providing the opportunity to work on technically interesting solutions that have a direct impact on clients businesses. Employee Ownership As an employee-owned organisation, every member of the team has a genuine stake in the success of the business and the opportunity to influence its future direction. Career Progression The organisation actively rewards performance and offers clear opportunities for progression, increased responsibility and professional development. If you would like to apply for this position then please contact Tom Rayner on or email for consideration. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. JBRP1_UKTJ
27/06/2026
Full time
Senior PHP Developer OOP, PHP, LAMP, AI, HTML, CSS, JavaScript Hybrid options in Chichester, West Sussex Salary DOE A highly respected digital agency is seeking a Senior PHP Developer to join its growing technical team in Chichester. The business specialises in delivering bespoke websites, ecommerce platforms and business systems for clients across a range of sectors. Founded by developers and still highly technical in its approach, the company is known for building long-term client relationships, maintaining high engineering standards and investing heavily in its people. This is an excellent opportunity for a developer who enjoys solving complex problems, taking ownership of projects and working directly with clients to deliver meaningful business outcomes. The Role The successful candidate will be involved in designing, developing and maintaining bespoke web applications and business systems, working closely with colleagues and clients to understand requirements and deliver high-quality solutions. Unlike many development environments, there is no traditional project management layer. As a result, strong communication skills, commercial awareness and the ability to manage priorities effectively are essential. Required Skills & Experience Strong commercial experience with modern, object-oriented PHP 8. Experience working with a PHP framework or large-scale PHP applications. A passion for writing clean, maintainable and reusable code. Experience with code quality tools, including PHPUnit, static analysis or automated testing processes. Strong analytical and problem-solving skills. The ability to investigate and resolve complex technical issues. Excellent communication skills and confidence working directly with clients and colleagues. A proven track record of delivering projects successfully, estimating accurately and identifying risks early. Desirable Skills Candidates should be able to demonstrate experience in at least two of the following areas: AI-assisted and agentic software development. Front-end development using HTML, CSS/SASS and JavaScript. Ecommerce platforms and payment gateway integrations. PCI compliance. Web performance analysis and optimisation. Advanced SQL skills and database design, particularly with MariaDB. AWS infrastructure and cloud services. DevOps and systems administration. CloudFlare, Debian, Puppet and Terraform. Analytics implementation, including Google Tag Manager and server-side tracking. Consent management and privacy-focused measurement solutions. What's on Offer? Challenging, Meaningful Work Every project is bespoke, providing the opportunity to work on technically interesting solutions that have a direct impact on clients businesses. Employee Ownership As an employee-owned organisation, every member of the team has a genuine stake in the success of the business and the opportunity to influence its future direction. Career Progression The organisation actively rewards performance and offers clear opportunities for progression, increased responsibility and professional development. If you would like to apply for this position then please contact Tom Rayner on or email for consideration. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. JBRP1_UKTJ
Apply now Job no: 565903 Work type: Full time Site: Redditch Categories: Digital Location: Worcestershire About us Halfords is on a journey - building the future of motoring and cycling and looking for people who want to help shape what comes next. We're a place for co creators: people who want to make a real impact, take ownership and be part of something that's still evolving. As the UK's leading retailer of motoring and cycling products, we're supported by one of the country's largest independent vehicle servicing, maintenance and repair networks through Halfords Autocentres. This breadth gives us a strong, stable foundation - and the freedom to keep innovating and growing. That means real variety for our colleagues, along with the opportunity to learn, stretch and develop as the business moves forward. Whatever your role, you'll be part of a team focused on delivering exceptional service - using your expertise to solve problems, guide customers and help keep the nation moving with confidence. About the role The Digital Merchandising Manager will lead the digital promotional and loyalty strategy across Halfords websites. You'll manage the end to end delivery of Group Campaigns and Promotions, including partnerships, Loyalty Club and Trade Card activity ensuring seamless execution, optimised customer journeys and strong commercial results. Working closely with Digital & Customer, Marketing, Trading, Autocentre and Halfords Mobile Experts teams, you'll maximise promotional and seasonal opportunities and support wider strategic projects. Key responsibilities Define the annual campaign, promotions and Loyalty strategy in line with the Digital Strategy, with a clear focus on driving conversion, sales and margin. Own and communicate the online trading plan, ensuring alignment and delivery against sales, margin and conversion targets, and acting as the primary digital contact for Marketing, Loyalty and B2B. Proactively manage performance risks and opportunities, using insight, competitor analysis and historical data to recommend changes or incremental activity. Identify and maximise trading opportunities across the calendar seasonal moments, events and peaks ensuring timely, relevant and engaging onsite messaging and delivering all Digital Loyalty performance targets. Lead the end to end delivery of all promotional and Loyalty campaigns, ensuring activity is delivered on time, in full and right first time. Brief and sign off creative, development and personalisation requirements, managing promotional offers, onsite real estate and campaign placement to maximise commercial impact. Present campaign plans to senior stakeholders, oversee final sign off, ensure compliant customer finance journeys and deliver supplier funded initiatives, including peak period operational messaging. Continuously analyse campaign performance, sharing insights with stakeholders and using data to optimise live and future activity. Apply a holistic analytical approach across multiple data sources (Content Square, GA4, Medallia, NPS, customer feedback, competitor insight and market trends). Identify UX and development opportunities, build business cases and support delivery through to completion, owning all Post Implementation Review reporting and learnings. About you Strong commercial mindset with the ability to balance customer experience and commercial outcomes. Experience within Microsoft packages such as excel. Excellent analytical capability, able to turn data into clear actions. Familiarity with digital analytics and optimisation tools (e.g., Content Square or similar). Proven track record leading teams and delivering high impact digital campaigns that drive conversion. Deep understanding of end to end customer journeys and how to optimise them. Exceptional stakeholder management, communication and influencing skills across all levels. Confident, decisive decision maker who can operate at pace. Experience with offline marketing is desirable. Passionate about digital, innovation and continuous improvement. A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, pension, life assurance, 25 days annual leave plus bank holidays and enhanced family leave. Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations. We offer hybrid working in our Support Centre, you will be based at our Support Centre 3 days a week with an optional 2 days working from home. You will have access to a wealth of employee discounts across the Halfords suite of products and services. Wellbeing and inclusion are at the heart of our colleague experience. We offer resources and ongoing support to enhance your wellbeing at work and active Colleague Networks supporting inclusion initiatives across Halfords. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family. At Halfords, we operate a hybrid working policy with 3 days on site at our Support Centre in Redditch.
26/06/2026
Full time
Apply now Job no: 565903 Work type: Full time Site: Redditch Categories: Digital Location: Worcestershire About us Halfords is on a journey - building the future of motoring and cycling and looking for people who want to help shape what comes next. We're a place for co creators: people who want to make a real impact, take ownership and be part of something that's still evolving. As the UK's leading retailer of motoring and cycling products, we're supported by one of the country's largest independent vehicle servicing, maintenance and repair networks through Halfords Autocentres. This breadth gives us a strong, stable foundation - and the freedom to keep innovating and growing. That means real variety for our colleagues, along with the opportunity to learn, stretch and develop as the business moves forward. Whatever your role, you'll be part of a team focused on delivering exceptional service - using your expertise to solve problems, guide customers and help keep the nation moving with confidence. About the role The Digital Merchandising Manager will lead the digital promotional and loyalty strategy across Halfords websites. You'll manage the end to end delivery of Group Campaigns and Promotions, including partnerships, Loyalty Club and Trade Card activity ensuring seamless execution, optimised customer journeys and strong commercial results. Working closely with Digital & Customer, Marketing, Trading, Autocentre and Halfords Mobile Experts teams, you'll maximise promotional and seasonal opportunities and support wider strategic projects. Key responsibilities Define the annual campaign, promotions and Loyalty strategy in line with the Digital Strategy, with a clear focus on driving conversion, sales and margin. Own and communicate the online trading plan, ensuring alignment and delivery against sales, margin and conversion targets, and acting as the primary digital contact for Marketing, Loyalty and B2B. Proactively manage performance risks and opportunities, using insight, competitor analysis and historical data to recommend changes or incremental activity. Identify and maximise trading opportunities across the calendar seasonal moments, events and peaks ensuring timely, relevant and engaging onsite messaging and delivering all Digital Loyalty performance targets. Lead the end to end delivery of all promotional and Loyalty campaigns, ensuring activity is delivered on time, in full and right first time. Brief and sign off creative, development and personalisation requirements, managing promotional offers, onsite real estate and campaign placement to maximise commercial impact. Present campaign plans to senior stakeholders, oversee final sign off, ensure compliant customer finance journeys and deliver supplier funded initiatives, including peak period operational messaging. Continuously analyse campaign performance, sharing insights with stakeholders and using data to optimise live and future activity. Apply a holistic analytical approach across multiple data sources (Content Square, GA4, Medallia, NPS, customer feedback, competitor insight and market trends). Identify UX and development opportunities, build business cases and support delivery through to completion, owning all Post Implementation Review reporting and learnings. About you Strong commercial mindset with the ability to balance customer experience and commercial outcomes. Experience within Microsoft packages such as excel. Excellent analytical capability, able to turn data into clear actions. Familiarity with digital analytics and optimisation tools (e.g., Content Square or similar). Proven track record leading teams and delivering high impact digital campaigns that drive conversion. Deep understanding of end to end customer journeys and how to optimise them. Exceptional stakeholder management, communication and influencing skills across all levels. Confident, decisive decision maker who can operate at pace. Experience with offline marketing is desirable. Passionate about digital, innovation and continuous improvement. A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, pension, life assurance, 25 days annual leave plus bank holidays and enhanced family leave. Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations. We offer hybrid working in our Support Centre, you will be based at our Support Centre 3 days a week with an optional 2 days working from home. You will have access to a wealth of employee discounts across the Halfords suite of products and services. Wellbeing and inclusion are at the heart of our colleague experience. We offer resources and ongoing support to enhance your wellbeing at work and active Colleague Networks supporting inclusion initiatives across Halfords. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family. At Halfords, we operate a hybrid working policy with 3 days on site at our Support Centre in Redditch.
Website Manager Department: Marketing Employment Type: Full Time Location: Kingsway UK Reporting To: Claudia Effra-Hume Description The Website Manager owns the day-to-day operation, performance, and continuous improvement of You are accountable for a premium digital storefront that has to do two jobs at once: convert design-conscious consumers, and act as a credible specification resource for trade, designers, and architects. You sit at the intersection of commerce, content, and brand, turning a beautiful catalogue into a high-performing, frictionless online experience. This role will report into the Marketing Director. Key Responsibilities Own the website roadmap end to end, from prioritising enhancements across UX, merchandising, content, and conversion, and balancing quick wins against larger platform initiatives. Manage and optimise the e-commerce experience: product discovery, navigation, PDPs, basket, and checkout, with a relentless focus on conversion rate and average order value. Lead conversion rate optimisation (CRO) through structured testing, on-site analytics, and qualitative insight (session recordings, heatmaps, customer feedback). Oversee product merchandising online - ensuring ranges (sockets, switches, lighting, door furniture), finishes, and collections are presented to reflect the premium brand and to support cross-sell. Manage publishing of content, campaigns, landing pages, and seasonal updates, coordinating with brand, content, and design teams. Act as the primary liaison with the development agency/in-house developers - writing clear briefs, managing the backlog, QA-ing releases, and safeguarding site stability. Own technical site health: page speed, Core Web Vitals, uptime, broken links, and mobile experience; coordinate with SEO on technical and on page requirements. Connect the online and showroom experience - supporting omnichannel journeys such as click and collect, appointment booking, sample ordering, and store locator. Ensure the trade/specification experience is well served (trade accounts, downloadable specs, CAD/technical assets, pricing visibility where relevant). Report on website performance against KPIs and translate data into a prioritised action list. Skills, Knowledge and Expertise Proven experience managing a transactional website, ideally in a premium, design led, or considered purchase category. Strong command of an e-commerce platform (e.g. Shopify Plus, Magento, or similar) and CMS workflows. Hands on with web analytics (GA4) and CRO/testing tools; comfortable forming and proving hypotheses with data. Solid understanding of UX principles, merchandising, and the fundamentals of technical SEO and site performance. Excellent at briefing and managing developers/agencies and running a structured backlog. Commercially minded, detail obsessed, and able to hold a high bar for brand presentation. Experience spanning both B2C and B2B/trade audiences. Familiarity with personalisation, product configurators, or rich product content. Exposure to interiors, homeware, furniture, lighting, or building products.
26/06/2026
Full time
Website Manager Department: Marketing Employment Type: Full Time Location: Kingsway UK Reporting To: Claudia Effra-Hume Description The Website Manager owns the day-to-day operation, performance, and continuous improvement of You are accountable for a premium digital storefront that has to do two jobs at once: convert design-conscious consumers, and act as a credible specification resource for trade, designers, and architects. You sit at the intersection of commerce, content, and brand, turning a beautiful catalogue into a high-performing, frictionless online experience. This role will report into the Marketing Director. Key Responsibilities Own the website roadmap end to end, from prioritising enhancements across UX, merchandising, content, and conversion, and balancing quick wins against larger platform initiatives. Manage and optimise the e-commerce experience: product discovery, navigation, PDPs, basket, and checkout, with a relentless focus on conversion rate and average order value. Lead conversion rate optimisation (CRO) through structured testing, on-site analytics, and qualitative insight (session recordings, heatmaps, customer feedback). Oversee product merchandising online - ensuring ranges (sockets, switches, lighting, door furniture), finishes, and collections are presented to reflect the premium brand and to support cross-sell. Manage publishing of content, campaigns, landing pages, and seasonal updates, coordinating with brand, content, and design teams. Act as the primary liaison with the development agency/in-house developers - writing clear briefs, managing the backlog, QA-ing releases, and safeguarding site stability. Own technical site health: page speed, Core Web Vitals, uptime, broken links, and mobile experience; coordinate with SEO on technical and on page requirements. Connect the online and showroom experience - supporting omnichannel journeys such as click and collect, appointment booking, sample ordering, and store locator. Ensure the trade/specification experience is well served (trade accounts, downloadable specs, CAD/technical assets, pricing visibility where relevant). Report on website performance against KPIs and translate data into a prioritised action list. Skills, Knowledge and Expertise Proven experience managing a transactional website, ideally in a premium, design led, or considered purchase category. Strong command of an e-commerce platform (e.g. Shopify Plus, Magento, or similar) and CMS workflows. Hands on with web analytics (GA4) and CRO/testing tools; comfortable forming and proving hypotheses with data. Solid understanding of UX principles, merchandising, and the fundamentals of technical SEO and site performance. Excellent at briefing and managing developers/agencies and running a structured backlog. Commercially minded, detail obsessed, and able to hold a high bar for brand presentation. Experience spanning both B2C and B2B/trade audiences. Familiarity with personalisation, product configurators, or rich product content. Exposure to interiors, homeware, furniture, lighting, or building products.
Summary As part of the M&S Software Engineering team, you'll be joining a well loved historic brand, working on solutions that serve millions of loyal customers and thousands of colleagues! With ethical values that run right through the company's core and technology leaders that truly understand software engineers and engineering, it's an exciting time as we're redefining ourselves into a digital first and engineering led organisation, with the quality of our engineering team being a key differentiator. This role sits in the Transport team, supporting the Fashion Home & Beauty Supply Chain & Logistics sub domain, which is central to M&S's ambitious plans for growth. Your expertise will help us on this journey, creating solutions for the business that are robust and scalable, with good observability and metrics, following best in class engineering practice. What You'll Do Software Development: Develop, test, and debug software solutions, taking a lead on what good coding practices look like. Technical Leadership: Provide expert guidance on complex projects, ensuring that software solutions align both with our strategy, technology standards, and follow engineering best practice. Architecture and Design: Lead the design of scalable and adaptable software solutions or 3rd party integrations, whilst partnering with colleagues in Architecture. Code Review: Conduct thorough code reviews to ensure adherence to technical standards, maintainability, automated testing and high quality code. Foster a culture of continuous improvement. Collaboration: Gain a deep understanding of our area, working with key business stakeholders, product managers, and other engineers to be able to craft the most effective technical solutions. Mentorship: Mentor and coach engineers at all levels, sharing your knowledge and experience to help them grow and develop their skills. Operational Excellence: Ensure our systems are well monitored, with good alerting, and tooling to support incident response and investigation. Ensure learnings are fed back into the development process. Innovation: Stay abreast of emerging technologies. Propose and implement innovative solutions to improve our operations and enhance customer service. Who You Are Proven track record in full stack engineering developing high performing, robust UI and backend systems and integrations, with a focus on optimisation and scalability. Deep understanding of software engineering principles, patterns, and practices, applied to the development of maintainable and adaptable code. Good understanding of automated testing and performance testing practices and toolsets, and how they are best applied at unit, integration, and system levels, across both back end and front end technologies. Proven hands on experience implementing DevSecOps practices at scale across enterprise wide applications. Technical versatility and proficiency in a range of relevant programming languages (e.g. Java, SQL, JavaScript) and tools (e.g. Git, CI/CD pipelines). Expertise in designing and implementing scalable applications on cloud infrastructure, with a focus on performance and security. Clear communicator who can convey complex technical concepts to diverse audiences, fostering collaboration and understanding. Possess a mentorship mindset with a genuine desire to share knowledge and empower others to reach their full potential. Good knowledge of AI/ML technologies and GenAI tools such as Copilot, with hands on experience implementing GenAI tools and agents across the software development lifecycle. Tech stack The teams use a variety of technologies, including: Languages & Frameworks: Java (Spring Boot), .NET, Angular, Angular JS, React, TypeScript, Playwright, Cucumber, Jmeter, Python, AI/ML Cloud & Infrastructure: Azure IAAS and PAAS services and apps, Docker, Kubernetes, Helm, Terraform Data & Messaging: Kafka (Confluent), IBM MQ/MQFTE, SFTP Databases: SQL Server on Azure API & Integration: Apigee, REST APIs, Windows Services Observability: Dynatrace, Pagerduty, Helix CI/CD & Quality: GitHub Actions, SonarQube, Semgrep, Snyk, Prisma, Github Advanced Security, Qualys Analytics: Power BI What's in it for you Being a part of M&S is exactly that - becoming a part and playing your part. We're an inclusive, dynamic, exciting, and always evolving business built on core values. Here are some of the benefits we offer that make working for M&S just that little bit more special 20% Colleague discount on most things from furniture, fashion and food. A first class welcome to M&S with a tailored induction and a wide range of training schemes to help with your learning and development. Having options to progress is something we're proud of at M&S. Attractive annual bonus, based on company performance and personal objectives. Competitive holiday entitlement with the potential to buy extra holiday days! Amazing perks and discounts via our M&S Choices website. Including GymSave - that offers up to 25% off Gym Memberships and the option to become an M&S Shareholder using our ShareSave & ShareBuy Schemes Charity Volunteer Day - A paid day away from work to support your chosen charity. A very generous Defined Contribution Pension Scheme and Life Assurance Every colleague at M&S has access to a fantastic range of wellbeing support - this includes access to our 24/7 Virtual GP, PAM Assist to support you & your family as well as many other schemes
26/06/2026
Full time
Summary As part of the M&S Software Engineering team, you'll be joining a well loved historic brand, working on solutions that serve millions of loyal customers and thousands of colleagues! With ethical values that run right through the company's core and technology leaders that truly understand software engineers and engineering, it's an exciting time as we're redefining ourselves into a digital first and engineering led organisation, with the quality of our engineering team being a key differentiator. This role sits in the Transport team, supporting the Fashion Home & Beauty Supply Chain & Logistics sub domain, which is central to M&S's ambitious plans for growth. Your expertise will help us on this journey, creating solutions for the business that are robust and scalable, with good observability and metrics, following best in class engineering practice. What You'll Do Software Development: Develop, test, and debug software solutions, taking a lead on what good coding practices look like. Technical Leadership: Provide expert guidance on complex projects, ensuring that software solutions align both with our strategy, technology standards, and follow engineering best practice. Architecture and Design: Lead the design of scalable and adaptable software solutions or 3rd party integrations, whilst partnering with colleagues in Architecture. Code Review: Conduct thorough code reviews to ensure adherence to technical standards, maintainability, automated testing and high quality code. Foster a culture of continuous improvement. Collaboration: Gain a deep understanding of our area, working with key business stakeholders, product managers, and other engineers to be able to craft the most effective technical solutions. Mentorship: Mentor and coach engineers at all levels, sharing your knowledge and experience to help them grow and develop their skills. Operational Excellence: Ensure our systems are well monitored, with good alerting, and tooling to support incident response and investigation. Ensure learnings are fed back into the development process. Innovation: Stay abreast of emerging technologies. Propose and implement innovative solutions to improve our operations and enhance customer service. Who You Are Proven track record in full stack engineering developing high performing, robust UI and backend systems and integrations, with a focus on optimisation and scalability. Deep understanding of software engineering principles, patterns, and practices, applied to the development of maintainable and adaptable code. Good understanding of automated testing and performance testing practices and toolsets, and how they are best applied at unit, integration, and system levels, across both back end and front end technologies. Proven hands on experience implementing DevSecOps practices at scale across enterprise wide applications. Technical versatility and proficiency in a range of relevant programming languages (e.g. Java, SQL, JavaScript) and tools (e.g. Git, CI/CD pipelines). Expertise in designing and implementing scalable applications on cloud infrastructure, with a focus on performance and security. Clear communicator who can convey complex technical concepts to diverse audiences, fostering collaboration and understanding. Possess a mentorship mindset with a genuine desire to share knowledge and empower others to reach their full potential. Good knowledge of AI/ML technologies and GenAI tools such as Copilot, with hands on experience implementing GenAI tools and agents across the software development lifecycle. Tech stack The teams use a variety of technologies, including: Languages & Frameworks: Java (Spring Boot), .NET, Angular, Angular JS, React, TypeScript, Playwright, Cucumber, Jmeter, Python, AI/ML Cloud & Infrastructure: Azure IAAS and PAAS services and apps, Docker, Kubernetes, Helm, Terraform Data & Messaging: Kafka (Confluent), IBM MQ/MQFTE, SFTP Databases: SQL Server on Azure API & Integration: Apigee, REST APIs, Windows Services Observability: Dynatrace, Pagerduty, Helix CI/CD & Quality: GitHub Actions, SonarQube, Semgrep, Snyk, Prisma, Github Advanced Security, Qualys Analytics: Power BI What's in it for you Being a part of M&S is exactly that - becoming a part and playing your part. We're an inclusive, dynamic, exciting, and always evolving business built on core values. Here are some of the benefits we offer that make working for M&S just that little bit more special 20% Colleague discount on most things from furniture, fashion and food. A first class welcome to M&S with a tailored induction and a wide range of training schemes to help with your learning and development. Having options to progress is something we're proud of at M&S. Attractive annual bonus, based on company performance and personal objectives. Competitive holiday entitlement with the potential to buy extra holiday days! Amazing perks and discounts via our M&S Choices website. Including GymSave - that offers up to 25% off Gym Memberships and the option to become an M&S Shareholder using our ShareSave & ShareBuy Schemes Charity Volunteer Day - A paid day away from work to support your chosen charity. A very generous Defined Contribution Pension Scheme and Life Assurance Every colleague at M&S has access to a fantastic range of wellbeing support - this includes access to our 24/7 Virtual GP, PAM Assist to support you & your family as well as many other schemes
What you'll do As a Delivery Manager, you will own the end-to-end delivery of complex client integrations that bring our global payments and financial products to life for enterprise partners, shopping carts, and payment gateways. You will turn agreed business requirements and solution designs into actionable plans, orchestrating cross-functional teams and external stakeholders to deliver on time, on scope, and to a high quality bar. You'll sit at the intersection of Sales, Solutions Engineering, Product, and Operations, ensuring that every phase from pre sale through go live and early optimisation runs smoothly. This role is based in London (3 days in office). Responsibilities Take agreed business requirements and solution proposals and translate them into comprehensive project delivery plans, operating rhythms, and execution strategies for end to end partner integrations (from scoping through full launch). Own overall project management for client product integrations, including internal and external communication, risk and dependency management, and day to day orchestration of workstreams across onboarding, configuration, testing/certification, and pilot/launch. Lead the delivery of partner projects in close collaboration with integration engineers and other technical stakeholders, ensuring functional flows, architecture, and timelines are clearly understood and adhered to. Drive a core project team across all phases of the sales and delivery lifecycle: pre delivery with commercial/sales managers and solution architects, delivery with solution engineers, and post delivery with technical account managers and support/operations teams. Coordinate cross functional approvals and inputs from internal stakeholders (e.g., legal, compliance, privacy, risk, operations, finance, product) to secure timely sign off on proposed solution designs and integration approaches. Partner with internal product and engineering teams to prioritise solution requirements needed for a given integration, balancing roadmap constraints with committed client timelines and escalating trade offs where required. Collaborate with internal PMO or program functions to align partner specific delivery milestones with broader product roadmaps and operational readiness plans. Apply professional services methodologies and disciplined project management practices (governance, RAID logs, KPIs, status reporting) to manage complex, multi workstream efforts spanning multiple regions and stakeholder groups. Track and communicate clear metrics across your portfolio (e.g., time to go live, adherence to plan, quality of launch) and lead structured post launch reviews to drive continuous improvement of our integration playbooks. Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications Bachelor's degree in a related field. 5+ years of experience in Product Delivery Management or Project Management, managing complex, multi stakeholder technology or financial services implementations. 5+ years of professional services or client facing delivery experience in a high paced environment (e.g., consulting, systems integration, or enterprise implementation). Demonstrated experience with global payment products or technology led business solutions, and the ability to translate product capabilities into practical integration plans for partners. Proven track record of successfully delivering cross functional projects with stakeholders from diverse backgrounds and job functions, including C level executives, technical teams, and operations. Exceptional written and verbal communication and presentation skills, including the ability to lead steering meetings, write clear status updates, and influence decisions without direct authority. Preferred qualifications Experience delivering large scale partner integrations in fintech, payments, or adjacent regulated industries (e.g., card schemes, payment gateways, global acquiring, or embedded finance). Hands on experience working with or alongside integration engineers, solution architects, or technical program managers on API based integrations, including familiarity with common web and API concepts. Formal training or certification in project management or agile delivery (e.g., PMP, PRINCE2, Scrum Master), and comfort setting up operating rhythms such as stand ups, steering committees, and executive readouts. Experience managing enterprise or strategic accounts as part of a broader account team, including navigating commercial sensitivities while protecting delivery quality and scope. Ability to thrive in a fast moving, ambiguous environment, balancing structured methodologies with pragmatic decision making to keep complex projects moving forward. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
26/06/2026
Full time
What you'll do As a Delivery Manager, you will own the end-to-end delivery of complex client integrations that bring our global payments and financial products to life for enterprise partners, shopping carts, and payment gateways. You will turn agreed business requirements and solution designs into actionable plans, orchestrating cross-functional teams and external stakeholders to deliver on time, on scope, and to a high quality bar. You'll sit at the intersection of Sales, Solutions Engineering, Product, and Operations, ensuring that every phase from pre sale through go live and early optimisation runs smoothly. This role is based in London (3 days in office). Responsibilities Take agreed business requirements and solution proposals and translate them into comprehensive project delivery plans, operating rhythms, and execution strategies for end to end partner integrations (from scoping through full launch). Own overall project management for client product integrations, including internal and external communication, risk and dependency management, and day to day orchestration of workstreams across onboarding, configuration, testing/certification, and pilot/launch. Lead the delivery of partner projects in close collaboration with integration engineers and other technical stakeholders, ensuring functional flows, architecture, and timelines are clearly understood and adhered to. Drive a core project team across all phases of the sales and delivery lifecycle: pre delivery with commercial/sales managers and solution architects, delivery with solution engineers, and post delivery with technical account managers and support/operations teams. Coordinate cross functional approvals and inputs from internal stakeholders (e.g., legal, compliance, privacy, risk, operations, finance, product) to secure timely sign off on proposed solution designs and integration approaches. Partner with internal product and engineering teams to prioritise solution requirements needed for a given integration, balancing roadmap constraints with committed client timelines and escalating trade offs where required. Collaborate with internal PMO or program functions to align partner specific delivery milestones with broader product roadmaps and operational readiness plans. Apply professional services methodologies and disciplined project management practices (governance, RAID logs, KPIs, status reporting) to manage complex, multi workstream efforts spanning multiple regions and stakeholder groups. Track and communicate clear metrics across your portfolio (e.g., time to go live, adherence to plan, quality of launch) and lead structured post launch reviews to drive continuous improvement of our integration playbooks. Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications Bachelor's degree in a related field. 5+ years of experience in Product Delivery Management or Project Management, managing complex, multi stakeholder technology or financial services implementations. 5+ years of professional services or client facing delivery experience in a high paced environment (e.g., consulting, systems integration, or enterprise implementation). Demonstrated experience with global payment products or technology led business solutions, and the ability to translate product capabilities into practical integration plans for partners. Proven track record of successfully delivering cross functional projects with stakeholders from diverse backgrounds and job functions, including C level executives, technical teams, and operations. Exceptional written and verbal communication and presentation skills, including the ability to lead steering meetings, write clear status updates, and influence decisions without direct authority. Preferred qualifications Experience delivering large scale partner integrations in fintech, payments, or adjacent regulated industries (e.g., card schemes, payment gateways, global acquiring, or embedded finance). Hands on experience working with or alongside integration engineers, solution architects, or technical program managers on API based integrations, including familiarity with common web and API concepts. Formal training or certification in project management or agile delivery (e.g., PMP, PRINCE2, Scrum Master), and comfort setting up operating rhythms such as stand ups, steering committees, and executive readouts. Experience managing enterprise or strategic accounts as part of a broader account team, including navigating commercial sensitivities while protecting delivery quality and scope. Ability to thrive in a fast moving, ambiguous environment, balancing structured methodologies with pragmatic decision making to keep complex projects moving forward. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Alliance Automotive Group
Birmingham, Staffordshire
Alliance Automotive Group UK & Ireland is a leading distributor of passenger and commercial vehicle parts to motor factors, garages, franchise networks and public services throughout the UK and Ireland. Our strategically designed network, supported by acquisitions, positions us as a market leader in providing automotive parts distribution services to the aftermarket.Supported by a top-tier logistics network comprising over 300 local stores, 20 Regional Distribution Centres, our state-of-the-art 1 million square foot National Distribution Centre, and a workforce of over 6,000 colleagues, our business model prioritises maintaining an extensive and readily available product range to uphold the quality of our service offerings.eCommerce Growth ManagerRole PurposeThe eCommerce Growth Manager is responsible for the full marketing ownership and commercial performance of a portfolio of NAPA Auto Parts websites.This role will drive traffic, conversion, revenue, and customer acquisition across multiple online platforms by developing and executing a data-led digital growth strategy. The successful candidate will combine strategic planning with hands-on delivery, ensuring the online estate delivers measurable commercial impact and aligns with wider business objectives.This is a Manager-level role with direct accountability for online marketing performance and significant cross-functional influence.Key Accountabilities1. Web Performance OwnershipOwn and deliver online traffic, and conversion targets across assigned websites.Monitor and optimise KPIs with internal and external partners including:Conversion rate (CVR)Average order value (AOV)Customer acquisition cost (CAC)Return on ad spend (ROAS)Organic traffic growthIdentify risks and opportunities through data analysis and market insight.Ensure each website has a clearly defined role, positioning, and competitive advantage within the shared digital ecosystem.2. Digital Strategy & Channel ManagementLead the SEO strategy (technical, on-page, content and authority building).Oversee paid media activity in collaboration with external partners.Drive customer acquisition and retention initiatives across digital channels.Optimise site merchandising, navigation, and user journeys to improve conversion and customer experience.3. Promotional & Trading StrategyDevelop and manage a commercially aligned promotional and trading calendar.Partner with product, pricing, and sales teams to align digital campaigns with wider commercial initiatives.Ensure product launches, seasonal activity, and key campaigns are effectively executed online.Use performance data to refine promotional effectiveness and margin contribution.4. Content & Brand PositioningOversee all non-product digital content to ensure consistency of brand voice and messaging.Develop high-performing landing pages to support lead generation and customer growth.Ensure brand positioning supports both trade (B2B) and retail (B2C) audiences where applicable.5. Analytics, Reporting & InsightProvide regular performance updates and actionable recommendations to senior stakeholders.Use analytics tools to track SEO performance, campaign ROI, customer behaviour, and sales trends.Embed a test-and-learn culture across digital activity.6. Cross-Functional LeadershipAct as the primary marketing owner of the online estate.Collaborate closely with:IT / Wider Digital TeamMarketingProduct & PricingSupply ChainSales & Store OperationsInfluence stakeholders through data-driven insight and commercial reasoning.Ensure digital activity supports broader business and network objectives.Required Experience & SkillsBachelor's degree in Marketing, Business, eCommerce, or related field (or equivalent experience).5+ years' experience in eCommerce, digital marketing, or online trading.Demonstrated ownership of online performance metrics or revenue targets.Strong understanding of:SEO strategyPaid media performanceUX optimisationDigital merchandisingPromotional trading strategyHigh level of commercial acumen and analytical capability.Proficiency in Google Analytics (or equivalent), SEO tools, CMS platforms, and reporting dashboards.Strong project management and stakeholder engagement skills.Preferred ExperienceMulti-site or multi-brand eCommerce management.Automotive, aftermarket, or retail sector experience.Experience managing both B2C and B2B / trade digital journeys.Experience working within a complex or matrix organisation.Key CompetenciesCommercial ownership mindsetStrategic thinking with operational execution capabilityData-driven decision-makingStrong cross-functional collaboration and influenceCustomer-centric approachResults-focused and accountableNot the right fit? Create an account to set up email alerts as new job postings become available that meet your interest!Alliance Automotive Group is an equal opportunities employer.
26/06/2026
Full time
Alliance Automotive Group UK & Ireland is a leading distributor of passenger and commercial vehicle parts to motor factors, garages, franchise networks and public services throughout the UK and Ireland. Our strategically designed network, supported by acquisitions, positions us as a market leader in providing automotive parts distribution services to the aftermarket.Supported by a top-tier logistics network comprising over 300 local stores, 20 Regional Distribution Centres, our state-of-the-art 1 million square foot National Distribution Centre, and a workforce of over 6,000 colleagues, our business model prioritises maintaining an extensive and readily available product range to uphold the quality of our service offerings.eCommerce Growth ManagerRole PurposeThe eCommerce Growth Manager is responsible for the full marketing ownership and commercial performance of a portfolio of NAPA Auto Parts websites.This role will drive traffic, conversion, revenue, and customer acquisition across multiple online platforms by developing and executing a data-led digital growth strategy. The successful candidate will combine strategic planning with hands-on delivery, ensuring the online estate delivers measurable commercial impact and aligns with wider business objectives.This is a Manager-level role with direct accountability for online marketing performance and significant cross-functional influence.Key Accountabilities1. Web Performance OwnershipOwn and deliver online traffic, and conversion targets across assigned websites.Monitor and optimise KPIs with internal and external partners including:Conversion rate (CVR)Average order value (AOV)Customer acquisition cost (CAC)Return on ad spend (ROAS)Organic traffic growthIdentify risks and opportunities through data analysis and market insight.Ensure each website has a clearly defined role, positioning, and competitive advantage within the shared digital ecosystem.2. Digital Strategy & Channel ManagementLead the SEO strategy (technical, on-page, content and authority building).Oversee paid media activity in collaboration with external partners.Drive customer acquisition and retention initiatives across digital channels.Optimise site merchandising, navigation, and user journeys to improve conversion and customer experience.3. Promotional & Trading StrategyDevelop and manage a commercially aligned promotional and trading calendar.Partner with product, pricing, and sales teams to align digital campaigns with wider commercial initiatives.Ensure product launches, seasonal activity, and key campaigns are effectively executed online.Use performance data to refine promotional effectiveness and margin contribution.4. Content & Brand PositioningOversee all non-product digital content to ensure consistency of brand voice and messaging.Develop high-performing landing pages to support lead generation and customer growth.Ensure brand positioning supports both trade (B2B) and retail (B2C) audiences where applicable.5. Analytics, Reporting & InsightProvide regular performance updates and actionable recommendations to senior stakeholders.Use analytics tools to track SEO performance, campaign ROI, customer behaviour, and sales trends.Embed a test-and-learn culture across digital activity.6. Cross-Functional LeadershipAct as the primary marketing owner of the online estate.Collaborate closely with:IT / Wider Digital TeamMarketingProduct & PricingSupply ChainSales & Store OperationsInfluence stakeholders through data-driven insight and commercial reasoning.Ensure digital activity supports broader business and network objectives.Required Experience & SkillsBachelor's degree in Marketing, Business, eCommerce, or related field (or equivalent experience).5+ years' experience in eCommerce, digital marketing, or online trading.Demonstrated ownership of online performance metrics or revenue targets.Strong understanding of:SEO strategyPaid media performanceUX optimisationDigital merchandisingPromotional trading strategyHigh level of commercial acumen and analytical capability.Proficiency in Google Analytics (or equivalent), SEO tools, CMS platforms, and reporting dashboards.Strong project management and stakeholder engagement skills.Preferred ExperienceMulti-site or multi-brand eCommerce management.Automotive, aftermarket, or retail sector experience.Experience managing both B2C and B2B / trade digital journeys.Experience working within a complex or matrix organisation.Key CompetenciesCommercial ownership mindsetStrategic thinking with operational execution capabilityData-driven decision-makingStrong cross-functional collaboration and influenceCustomer-centric approachResults-focused and accountableNot the right fit? Create an account to set up email alerts as new job postings become available that meet your interest!Alliance Automotive Group is an equal opportunities employer.
About us Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. About the role The Product & Engineering team is responsible for designing, building and scaling Data & AI products that power intelligent experiences, decisions and actions across the Tesco ecosystem. Working in close partnership with business and technology teams across Stores, Finance, People, Customer and Commercial, we enable these seamless build, integration and adoption of Data & AI capabilities that deliver measurable value. This is an opportunity to play a leading role in shaping a new generation of Data & AI products, from problem definition through to launch and scale, driving meaningful impact for Tesco colleagues and the wider business. This is a hybrid role with the expectation of being based at our London and Welwyn Garden City offices 3 days a week. You will be responsible for The Software Development Engineer III is a senior, hands on engineer specialising in building and operating GenAI powered products, including LLM based applications and agentic workflows that enable intelligent decision making and automation. The role spans the full product lifecycle, translating complex business problems into production grade solutions across data, backend services, APIs and user facing applications, with a strong focus on reliability, guardrails and real user impact. The role also provides technical leadership by designing shared GenAI capabilities, supporting live systems and raising engineering and AI delivery standards across the team through mentoring and rigorous design practice. Data & AI Product Development: Take ideas from discovery through rapid prototypes to production grade solutions that combine data, user facing applications and backend services. Work closely with product managers, designers, data science and engineering teams to translate business needs into well designed technical solutions. Design and deliver LLM based applications and AI agents that enable intelligent decision making and automation, applying pragmatic engineering patterns and appropriate guardrails. Design and consume APIs that support responsive, intuitive UIs, working across backend, data and frontend layers to deliver coherent, production-ready experiences. Build shared capabilities (libraries, templates, services, prompts/config patterns, evaluation suites) that reduce duplication and enable other squads to adopt GenAI safely and consistently. Support and operate live systems, troubleshoot complex issues, perform root cause analysis and continuously improve reliability, quality and speed of delivery. Build and maintain web-based user interfaces using React.js, modern JavaScript / TypeScript, HTML and CSS, enabling colleagues to interact effectively with data and AI based tools. Technical Excellence: Promote strong software engineering practices across backend and frontend development, including CI/CD, testing, secure by default development, performance optimisation and observability. Technical Leadership: Provide hands on technical leadership through design reviews, mentoring and knowledge sharing, helping raise engineering standards across the team. You will need Strong experience as a senior software engineer delivering and operating production systems. Solid backend engineering experience (e.g. Python or similar), including API design, testing, CI/CD and operational support. Practical experience building LLM-powered applications (e.g. copilots, assistants, agent based workflows), with a focus on reliability and real user impact. Good working knowledge of React.js and modern JavaScript / TypeScript, with experience building and maintaining production web interfaces. Proficiency with HTML and CSS, and an understanding of usability, accessibility and performance considerations. Experience working across data, backend and UI layers, collaborating with others rather than owning every layer in isolation. Ability to make thoughtful technical trade offs, communicate clearly with both technical and non technical stakeholders and work effectively in a product led team. What's in it for you Annual bonus scheme of up to 20% of base salary Holiday starting at 25 days plus a personal day (plus Bank holidays) Private medical insurance 26 weeks maternity and adoption leave (after 1 year service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay; we also offer 6 weeks fully paid paternity leave Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
26/06/2026
Full time
About us Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. About the role The Product & Engineering team is responsible for designing, building and scaling Data & AI products that power intelligent experiences, decisions and actions across the Tesco ecosystem. Working in close partnership with business and technology teams across Stores, Finance, People, Customer and Commercial, we enable these seamless build, integration and adoption of Data & AI capabilities that deliver measurable value. This is an opportunity to play a leading role in shaping a new generation of Data & AI products, from problem definition through to launch and scale, driving meaningful impact for Tesco colleagues and the wider business. This is a hybrid role with the expectation of being based at our London and Welwyn Garden City offices 3 days a week. You will be responsible for The Software Development Engineer III is a senior, hands on engineer specialising in building and operating GenAI powered products, including LLM based applications and agentic workflows that enable intelligent decision making and automation. The role spans the full product lifecycle, translating complex business problems into production grade solutions across data, backend services, APIs and user facing applications, with a strong focus on reliability, guardrails and real user impact. The role also provides technical leadership by designing shared GenAI capabilities, supporting live systems and raising engineering and AI delivery standards across the team through mentoring and rigorous design practice. Data & AI Product Development: Take ideas from discovery through rapid prototypes to production grade solutions that combine data, user facing applications and backend services. Work closely with product managers, designers, data science and engineering teams to translate business needs into well designed technical solutions. Design and deliver LLM based applications and AI agents that enable intelligent decision making and automation, applying pragmatic engineering patterns and appropriate guardrails. Design and consume APIs that support responsive, intuitive UIs, working across backend, data and frontend layers to deliver coherent, production-ready experiences. Build shared capabilities (libraries, templates, services, prompts/config patterns, evaluation suites) that reduce duplication and enable other squads to adopt GenAI safely and consistently. Support and operate live systems, troubleshoot complex issues, perform root cause analysis and continuously improve reliability, quality and speed of delivery. Build and maintain web-based user interfaces using React.js, modern JavaScript / TypeScript, HTML and CSS, enabling colleagues to interact effectively with data and AI based tools. Technical Excellence: Promote strong software engineering practices across backend and frontend development, including CI/CD, testing, secure by default development, performance optimisation and observability. Technical Leadership: Provide hands on technical leadership through design reviews, mentoring and knowledge sharing, helping raise engineering standards across the team. You will need Strong experience as a senior software engineer delivering and operating production systems. Solid backend engineering experience (e.g. Python or similar), including API design, testing, CI/CD and operational support. Practical experience building LLM-powered applications (e.g. copilots, assistants, agent based workflows), with a focus on reliability and real user impact. Good working knowledge of React.js and modern JavaScript / TypeScript, with experience building and maintaining production web interfaces. Proficiency with HTML and CSS, and an understanding of usability, accessibility and performance considerations. Experience working across data, backend and UI layers, collaborating with others rather than owning every layer in isolation. Ability to make thoughtful technical trade offs, communicate clearly with both technical and non technical stakeholders and work effectively in a product led team. What's in it for you Annual bonus scheme of up to 20% of base salary Holiday starting at 25 days plus a personal day (plus Bank holidays) Private medical insurance 26 weeks maternity and adoption leave (after 1 year service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay; we also offer 6 weeks fully paid paternity leave Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
We are currently seeking an experienced Salesforce Developer to join a high-profile technology team delivering strategic enhancements across a global Salesforce estate at a major Investment Manager. You will play a key role in designing, developing and enhancing Salesforce capabilities, whilst working closely with business and technical stakeholders to deliver scalable, high-quality solutions. INSIDE IR35 HYBRID WORKING Key Responsibilities Design, develop and maintain solutions across the Salesforce platform. Build custom functionality using Apex, Lightning Web Components (LWC), Visualforce and Salesforce APIs. Configure and customise Salesforce Sales Cloud and Service Cloud capabilities. Develop integrations between Salesforce and external systems using REST/SOAP APIs and Middleware technologies. Participate in technical design discussions and contribute to solution architecture. Ensure solutions are scalable, secure and aligned to platform best practices. Support deployments, releases and ongoing platform optimisation activities. Collaborate with Business Analysts, Product Owners and Architects throughout the delivery life cycle. Contribute to CI/CD initiatives and improve engineering practices across the team. Skills & Experience Required Proven experience as a Salesforce Developer within enterprise-scale environments. Strong hands-on experience with Apex, Lightning Web Components (LWC) and Salesforce configuration. Experience developing integrations using REST and SOAP APIs. Knowledge of Salesforce Sales Cloud and Service Cloud. Experience working with source control and CI/CD pipelines. Good understanding of Salesforce security, sharing and data models. Experience working within Agile delivery teams. Salesforce Platform Developer I certification essential. Platform Developer II and additional Salesforce certifications highly desirable. Financial Services experience would be advantageous.
26/06/2026
Contractor
We are currently seeking an experienced Salesforce Developer to join a high-profile technology team delivering strategic enhancements across a global Salesforce estate at a major Investment Manager. You will play a key role in designing, developing and enhancing Salesforce capabilities, whilst working closely with business and technical stakeholders to deliver scalable, high-quality solutions. INSIDE IR35 HYBRID WORKING Key Responsibilities Design, develop and maintain solutions across the Salesforce platform. Build custom functionality using Apex, Lightning Web Components (LWC), Visualforce and Salesforce APIs. Configure and customise Salesforce Sales Cloud and Service Cloud capabilities. Develop integrations between Salesforce and external systems using REST/SOAP APIs and Middleware technologies. Participate in technical design discussions and contribute to solution architecture. Ensure solutions are scalable, secure and aligned to platform best practices. Support deployments, releases and ongoing platform optimisation activities. Collaborate with Business Analysts, Product Owners and Architects throughout the delivery life cycle. Contribute to CI/CD initiatives and improve engineering practices across the team. Skills & Experience Required Proven experience as a Salesforce Developer within enterprise-scale environments. Strong hands-on experience with Apex, Lightning Web Components (LWC) and Salesforce configuration. Experience developing integrations using REST and SOAP APIs. Knowledge of Salesforce Sales Cloud and Service Cloud. Experience working with source control and CI/CD pipelines. Good understanding of Salesforce security, sharing and data models. Experience working within Agile delivery teams. Salesforce Platform Developer I certification essential. Platform Developer II and additional Salesforce certifications highly desirable. Financial Services experience would be advantageous.
AEM Developer Contract Type: Inside IR35 Rate: £475 per day Location: Hybrid (3 days per week in Skipton) Duration: 3 months initial (with potential extension to end of year) About the Role Exalto Consulting are working with a client looking to bring in an experienced AEM Developer to support a customer-facing digital transformation programme. This is a hands-on AEM development role focused on designing, building and maintaining Adobe Experience Manager components, templates and workflows that support high-quality digital customer experiences. You will work closely with technical teams, UX, content and marketing stakeholders to deliver accessible, high-performing and personalised web experiences across customer channels. The role will suit someone with strong AEM development experience who is comfortable working in a collaborative delivery environment, integrating AEM with Back End services and APIs, and applying best practice across content management, web development, SEO, accessibility and performance optimisation. What you will be doing Designing, developing and maintaining Adobe Experience Manager components, templates and workflows. Supporting the delivery of customer-facing digital experiences as part of a wider customer experience programme. Building and integrating AEM solutions with Back End services and APIs. Ensuring content is delivered effectively across web and digital channels. Collaborating with UX, content, marketing and technical teams to deliver engaging and accessible user experiences. Implementing AEM development best practices across component design, templates, workflows and platform configuration. Supporting SEO, accessibility and performance requirements across digital journeys. Troubleshooting AEM issues and supporting continuous improvement of the platform. Optimising website and content performance in line with business and customer needs. Working with stakeholders to understand requirements and translate them into practical technical solutions. What you will bring Strong hands-on experience as an AEM Developer . Good working knowledge of Adobe Experience Manager and AEM development best practices. Experience developing AEM components, templates and workflows. Strong web development skills across modern digital platforms. Experience working with content management systems. Understanding of API integration and connecting AEM with Back End services. Good awareness of SEO principles and how they apply to web development. Ability to support accessible, performant and customer-focused web experiences. Strong troubleshooting and problem-solving skills. Good communication skills and the ability to work with technical and non-technical stakeholders. Comfortable working in a Full time contract role with regular onsite attendance. Useful experience Experience working on customer experience, digital transformation or web platform programmes. Exposure to financial services, regulated environments or customer-facing digital platforms. Experience collaborating with UX, content and marketing teams. Knowledge of accessibility standards and performance optimisation techniques. Experience supporting AEM platform improvements, upgrades or migrations. Familiarity with Agile delivery environments. Previous experience working on high-traffic, customer-facing websites or portals.
25/06/2026
Contractor
AEM Developer Contract Type: Inside IR35 Rate: £475 per day Location: Hybrid (3 days per week in Skipton) Duration: 3 months initial (with potential extension to end of year) About the Role Exalto Consulting are working with a client looking to bring in an experienced AEM Developer to support a customer-facing digital transformation programme. This is a hands-on AEM development role focused on designing, building and maintaining Adobe Experience Manager components, templates and workflows that support high-quality digital customer experiences. You will work closely with technical teams, UX, content and marketing stakeholders to deliver accessible, high-performing and personalised web experiences across customer channels. The role will suit someone with strong AEM development experience who is comfortable working in a collaborative delivery environment, integrating AEM with Back End services and APIs, and applying best practice across content management, web development, SEO, accessibility and performance optimisation. What you will be doing Designing, developing and maintaining Adobe Experience Manager components, templates and workflows. Supporting the delivery of customer-facing digital experiences as part of a wider customer experience programme. Building and integrating AEM solutions with Back End services and APIs. Ensuring content is delivered effectively across web and digital channels. Collaborating with UX, content, marketing and technical teams to deliver engaging and accessible user experiences. Implementing AEM development best practices across component design, templates, workflows and platform configuration. Supporting SEO, accessibility and performance requirements across digital journeys. Troubleshooting AEM issues and supporting continuous improvement of the platform. Optimising website and content performance in line with business and customer needs. Working with stakeholders to understand requirements and translate them into practical technical solutions. What you will bring Strong hands-on experience as an AEM Developer . Good working knowledge of Adobe Experience Manager and AEM development best practices. Experience developing AEM components, templates and workflows. Strong web development skills across modern digital platforms. Experience working with content management systems. Understanding of API integration and connecting AEM with Back End services. Good awareness of SEO principles and how they apply to web development. Ability to support accessible, performant and customer-focused web experiences. Strong troubleshooting and problem-solving skills. Good communication skills and the ability to work with technical and non-technical stakeholders. Comfortable working in a Full time contract role with regular onsite attendance. Useful experience Experience working on customer experience, digital transformation or web platform programmes. Exposure to financial services, regulated environments or customer-facing digital platforms. Experience collaborating with UX, content and marketing teams. Knowledge of accessibility standards and performance optimisation techniques. Experience supporting AEM platform improvements, upgrades or migrations. Familiarity with Agile delivery environments. Previous experience working on high-traffic, customer-facing websites or portals.
Based in London and part of the CX and Experimentation team, the Senior Conversion Rate Specialist will be driving the enhancement of its direct-to-consumer (D2C) business through improving conversion rates across its digital platforms. This role focuses on optimising user experience, increasing customer engagement, and driving revenue growth through conversion rate optimisation strategies. What does the job involve? Conversion Planning: Develop testing roadmap alongside the Experimentation Manager, ensuring that customer outcomes associated with experimentation are in line with our regulatory obligations. Conversion delivery: Design and execute A/B and multivariate tests according to agreed roadmap to optimise website elements, user journeys and conversion funnels. Conversion Insight: Complete all test analysis, communicating insights to internal stakeholders. Provide regular updates on progress and performance metrics to ensure transparency across the wider business. Experimentation platform expert: Become platform super user, able to independently develop tests and metrics on the platform through to delivery. Website Analytics: Monitor and analyse website and digital performance using web analytics and customer feedback tools including but not limited to Contentsquare, GA4, and GetFeedback. Translate these insights into actionable recommendations, identifying testing opportunities and iterations to inform the test backlog. User Experience Enhancement: Work with UX/UI designers and developers to implement user-friendly design principles and improve the overall digital experience. Cross-functional Collaboration: Collaborate with marketing, product, technology and UX teams to execute testing roadmap. Be the key point of contact with these teams to gather requirements that support and enhance their activity and strategy. Third-party management: Manage the working relationship with third parties to support the experimentation agenda, delivering on agreed tests and analyses. Industry Research and Best Practices: Stay up-to-date with industry trends, emerging technologies, and best practices in conversion optimisation, UX/UI design, and digital marketing. Evaluate competitor websites and benchmark performance to identify opportunities for differentiation and innovation. What were looking for: A hard-working individual, who demonstrates a strong worth ethic and willingness to learn quickly. Strong communication skills, with the ability to interpret and translate concepts into clear written briefs and designs. High attention to detail. Someone who works well in teams both and independently. What youll bring: Previous experience of designing and executing conversion optimisation tests Strong practical understanding of web technologies and HTML Familiar with optimisation tools and platforms, preferably Webtrends Optimize and Optimizely preferable Experience using data analytics tools, preferably Contentsquare and GA4 Awareness and understanding of UX & CX design principles Experience working with web developers Competent in JavaScript and Google Tag Manager Advanced Excel skills About AJ Bell AJ Bell is one of the UKs fastest-growing investment platform businesses, providing award-winning solutions for everyone, from professional financial advisers to first-time investors. Today, over 723,000?customers trust us to manage more than £108.7?billion of assets. By continually striving to make investing simpler and more accessible, were helping more people take control of their financial futures. Were proud to be recognised as one of the UKs Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026?a reflection of our supportive and collaborative culture. What we offer 26 days holiday, increasing with service + buy/sell scheme + bank holidays 7% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of?50% of your working time per month?spent in the office. For new starters, theres an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity Were committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience, and potential. JBRP1_UKTJ
25/06/2026
Full time
Based in London and part of the CX and Experimentation team, the Senior Conversion Rate Specialist will be driving the enhancement of its direct-to-consumer (D2C) business through improving conversion rates across its digital platforms. This role focuses on optimising user experience, increasing customer engagement, and driving revenue growth through conversion rate optimisation strategies. What does the job involve? Conversion Planning: Develop testing roadmap alongside the Experimentation Manager, ensuring that customer outcomes associated with experimentation are in line with our regulatory obligations. Conversion delivery: Design and execute A/B and multivariate tests according to agreed roadmap to optimise website elements, user journeys and conversion funnels. Conversion Insight: Complete all test analysis, communicating insights to internal stakeholders. Provide regular updates on progress and performance metrics to ensure transparency across the wider business. Experimentation platform expert: Become platform super user, able to independently develop tests and metrics on the platform through to delivery. Website Analytics: Monitor and analyse website and digital performance using web analytics and customer feedback tools including but not limited to Contentsquare, GA4, and GetFeedback. Translate these insights into actionable recommendations, identifying testing opportunities and iterations to inform the test backlog. User Experience Enhancement: Work with UX/UI designers and developers to implement user-friendly design principles and improve the overall digital experience. Cross-functional Collaboration: Collaborate with marketing, product, technology and UX teams to execute testing roadmap. Be the key point of contact with these teams to gather requirements that support and enhance their activity and strategy. Third-party management: Manage the working relationship with third parties to support the experimentation agenda, delivering on agreed tests and analyses. Industry Research and Best Practices: Stay up-to-date with industry trends, emerging technologies, and best practices in conversion optimisation, UX/UI design, and digital marketing. Evaluate competitor websites and benchmark performance to identify opportunities for differentiation and innovation. What were looking for: A hard-working individual, who demonstrates a strong worth ethic and willingness to learn quickly. Strong communication skills, with the ability to interpret and translate concepts into clear written briefs and designs. High attention to detail. Someone who works well in teams both and independently. What youll bring: Previous experience of designing and executing conversion optimisation tests Strong practical understanding of web technologies and HTML Familiar with optimisation tools and platforms, preferably Webtrends Optimize and Optimizely preferable Experience using data analytics tools, preferably Contentsquare and GA4 Awareness and understanding of UX & CX design principles Experience working with web developers Competent in JavaScript and Google Tag Manager Advanced Excel skills About AJ Bell AJ Bell is one of the UKs fastest-growing investment platform businesses, providing award-winning solutions for everyone, from professional financial advisers to first-time investors. Today, over 723,000?customers trust us to manage more than £108.7?billion of assets. By continually striving to make investing simpler and more accessible, were helping more people take control of their financial futures. Were proud to be recognised as one of the UKs Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026?a reflection of our supportive and collaborative culture. What we offer 26 days holiday, increasing with service + buy/sell scheme + bank holidays 7% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of?50% of your working time per month?spent in the office. For new starters, theres an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity Were committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience, and potential. JBRP1_UKTJ
Pet Drugs Online is one of the UK's largest and most trusted suppliers of veterinary medicines and pet products. Part of IVC Evidensia, Europe's largest veterinary group, we're passionate about delivering outstanding service - not just to our customers, but to our people too. We're proud of our friendly, dog loving culture, and we work hard to create an environment where everyone feels valued, supported, and able to thrive. We're seeking a commercially driven eCommerce Merchandising Manager to join the eCommerce team at Pet Drugs Online. This is a high-impact leadership role responsible for driving online sales growth, improving conversion, and leading a fast paced merchandising function within a scaling digital business. How You'll Make a Difference You will work closely with senior leaders to shape and deliver the online merchandising strategy, ensuring products are optimally presented, priced, and promoted across all digital channels. You'll lead a team responsible for onsite merchandising execution, using data and insight to continuously improve performance and customer experience. This role sits within the eCommerce leadership team and plays a key part in delivering ambitious revenue and profitability targets. Key Responsibilities Lead and develop the online merchandising strategy to drive conversion, revenue, and profit Manage and coordinate the merchandising team, ensuring clear prioritisation and delivery of trading plans Own onsite merchandising execution, including product listings, pricing, hierarchy, and promotional campaigns Continuously optimise site performance using analytics, search data, and customer behaviour insights Develop and maintain robust product lifecycle and listing audit processes Collaborate cross-functionally with SEO, PPC, suppliers, and content teams to maximise product visibility and performance Improve onsite search performance and personalisation to enhance customer experience Build strong supplier and brand relationships to secure high quality product content Lead people management activity including 1:1s, appraisals, and performance development Drive process improvement and embed a high performance, data led culture You Might Be a Great Fit If Proven success in an eCommerce merchandising or trading role with measurable commercial impact Strong leadership experience, with the ability to build, develop, and motivate high performing teams Highly analytical, with strong understanding of eCommerce KPIs, conversion drivers, and customer behaviour Experienced in using web analytics tools (e.g. GA, heatmaps, ContentSquare) Comfortable working with product data, PIM systems, and ecommerce platformsStrong stakeholder management skills across commercial, marketing, and supplier partners Highly organised, detail oriented, and able to manage multiple priorities in a fast paced environment Confident using data to influence decisions and drive continuous improvement Experience with Adobe Commerce, ERP systems, or PIM platforms (e.g. Pimberly) Experience in pet retail or similar high volume eCommerce environments Exposure to product discovery and optimisation tools How We'll Support You A key leadership role within a growing eCommerce function Opportunities to influence strategy and drive commercial performance Ongoing learning and development supported by experienced colleagues and leaders A collaborative, values led culture focused on care, community and continuous improvement What You'll Get 5 weeks holiday (increasing with service) + bank holidays Bring your dog to work Up to 50% discount on pet products and veterinary fees (IVC practices) Company pension (5% employee / 3% employer) Hybrid working model Employee Assistance Programme & wellbeing support Cycle to Work scheme Healthcare Cash Plan Retail discounts via our rewards platform Free on site parking Friendly, casual, dog loving office culture What We Offer Our Team Healthcare Cash Plan Cycle to Work scheme Green Cars salary sacrifice scheme Voluntary benefits: choose from a range of benefits to suit you Discounted staff pet care Access to discounts/cashback with hundreds of participating retailers IVC Evidensia UK IVC Evidensia, The Chocolate Factory, Keynsham, BS31 2AU, United Kingdom Diversity, Equality, Inclusion and Belonging We are committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from any minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
25/06/2026
Full time
Pet Drugs Online is one of the UK's largest and most trusted suppliers of veterinary medicines and pet products. Part of IVC Evidensia, Europe's largest veterinary group, we're passionate about delivering outstanding service - not just to our customers, but to our people too. We're proud of our friendly, dog loving culture, and we work hard to create an environment where everyone feels valued, supported, and able to thrive. We're seeking a commercially driven eCommerce Merchandising Manager to join the eCommerce team at Pet Drugs Online. This is a high-impact leadership role responsible for driving online sales growth, improving conversion, and leading a fast paced merchandising function within a scaling digital business. How You'll Make a Difference You will work closely with senior leaders to shape and deliver the online merchandising strategy, ensuring products are optimally presented, priced, and promoted across all digital channels. You'll lead a team responsible for onsite merchandising execution, using data and insight to continuously improve performance and customer experience. This role sits within the eCommerce leadership team and plays a key part in delivering ambitious revenue and profitability targets. Key Responsibilities Lead and develop the online merchandising strategy to drive conversion, revenue, and profit Manage and coordinate the merchandising team, ensuring clear prioritisation and delivery of trading plans Own onsite merchandising execution, including product listings, pricing, hierarchy, and promotional campaigns Continuously optimise site performance using analytics, search data, and customer behaviour insights Develop and maintain robust product lifecycle and listing audit processes Collaborate cross-functionally with SEO, PPC, suppliers, and content teams to maximise product visibility and performance Improve onsite search performance and personalisation to enhance customer experience Build strong supplier and brand relationships to secure high quality product content Lead people management activity including 1:1s, appraisals, and performance development Drive process improvement and embed a high performance, data led culture You Might Be a Great Fit If Proven success in an eCommerce merchandising or trading role with measurable commercial impact Strong leadership experience, with the ability to build, develop, and motivate high performing teams Highly analytical, with strong understanding of eCommerce KPIs, conversion drivers, and customer behaviour Experienced in using web analytics tools (e.g. GA, heatmaps, ContentSquare) Comfortable working with product data, PIM systems, and ecommerce platformsStrong stakeholder management skills across commercial, marketing, and supplier partners Highly organised, detail oriented, and able to manage multiple priorities in a fast paced environment Confident using data to influence decisions and drive continuous improvement Experience with Adobe Commerce, ERP systems, or PIM platforms (e.g. Pimberly) Experience in pet retail or similar high volume eCommerce environments Exposure to product discovery and optimisation tools How We'll Support You A key leadership role within a growing eCommerce function Opportunities to influence strategy and drive commercial performance Ongoing learning and development supported by experienced colleagues and leaders A collaborative, values led culture focused on care, community and continuous improvement What You'll Get 5 weeks holiday (increasing with service) + bank holidays Bring your dog to work Up to 50% discount on pet products and veterinary fees (IVC practices) Company pension (5% employee / 3% employer) Hybrid working model Employee Assistance Programme & wellbeing support Cycle to Work scheme Healthcare Cash Plan Retail discounts via our rewards platform Free on site parking Friendly, casual, dog loving office culture What We Offer Our Team Healthcare Cash Plan Cycle to Work scheme Green Cars salary sacrifice scheme Voluntary benefits: choose from a range of benefits to suit you Discounted staff pet care Access to discounts/cashback with hundreds of participating retailers IVC Evidensia UK IVC Evidensia, The Chocolate Factory, Keynsham, BS31 2AU, United Kingdom Diversity, Equality, Inclusion and Belonging We are committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from any minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
Summary As part of the M&S Software Engineering team, you'll be joining a well-loved historic brand, working on solutions that serve millions of loyal customers and thousands of colleagues! With ethical values that run right through the company's core and technology leaders that truly understand software engineers and engineering, it's an exciting time as we're redefining ourselves into a digital first and engineering-led organisation, with the quality of our engineering team being a key differentiator. This role sits in the Transport team, supporting the Fashion Home & Beauty (FH&B) Supply Chain & Logistics sub-domain, which is central to M&S's ambitious plans for growth. Your expertise will help us on this journey, creating solutions for the business that are robust and scalable, with good observability and metrics, following best-in-class engineering practice. What You'll Do Software Development: Develop, test, and debug software solutions, taking a lead on what good coding practices look like. Technical Leadership: Provide expert guidance on complex projects, ensuring that software solutions align both with our strategy, technology standards, and follow engineering best practice. Architecture and Design: Lead the design of scalable and adaptable software solutions or 3rd party integrations, whilst partnering with colleagues in Architecture. Code Review: Conduct thorough code reviews to ensure adherence to technical standards, maintainability, automated testing and high-quality code. Foster a culture of continuous improvement. Collaboration: Gain a deep understanding of our area, working with key business stakeholders, product managers, and other engineers to be able to craft the most effective technical solutions. Mentorship: Mentor and coach engineers at all levels, sharing your knowledge and experience to help them grow and develop their skills. Operational Excellence: Ensure our systems are well monitored, with good alerting, and tooling to support incident response and investigation. Ensure learnings are fed back into the development process. Innovation: Stay abreast of emerging technologies. Propose and implement innovative solutions to improve our operations and enhance customer service. Who You Are Proven track record in full stack engineering developing high-performing, robust UI and backend systems and integrations, with a focus on optimisation and scalability. Deep understanding of software engineering principles, patterns, and practices, applied to the development of maintainable and adaptable code. Good understanding of automated testing and performance testing practices and toolsets, and how they are best applied at unit, integration, and system levels, across both back-end and front-end technologies. Proven hands-on experience implementing DevSecOps practices at scale across enterprise-wide applications. Technical versatility and proficiency in a range of relevant programming languages (e.g. Java, SQL, JavaScript) and tools (e.g. Git, CI/CD pipelines). Expertise in designing and implementing scalable applications on cloud infrastructure, with a focus on performance and security. Clear communicator who can convey complex technical concepts to diverse audiences, fostering collaboration and understanding. Possess a mentorship mindset with a genuine desire to share knowledge and empower others to reach their full potential. Good knowledge of AI/ML technologies and GenAI tools such as Copilot, with hands on experience implementing GenAI tools and agents across the software development lifecycle. Desirable Experience Knowledge of the Retail domain, particularly around Supply Chain & transportation, multi channel transportation including deliveries to/from Suppliers, Distribution Centres, Retail, Ecom etc. Integration of freight and haulier systems. Integration with third party transport planning and transport execution systems. Tech stack The teams use a variety of technologies, including: Languages & Frameworks: Java (Spring Boot), .NET, Angular, Angular JS, React, TypeScript, Playwright, Cucumber, Jmeter, Python, AI/ML Cloud & Infrastructure: Azure IAAS and PAAS services and apps, Docker, Kubernetes, Helm, Terraform Data & Messaging: Kafka (Confluent), IBM MQ/MQFTE, SFTP Databases: SQL Server on Azure API & Integration: Apigee, REST APIs, Windows Services Observability: Dynatrace, Pagerduty, Helix CI/CD & Quality: GitHub Actions, SonarQube, Semgrep, Snyk, Prisma, Github Advanced Security, Qualys Analytics: Power BI What's in it for you Being a part of M&S is exactly that - becoming a part and playing your part. We're an inclusive, dynamic, exciting, and always evolving business built on core values. Here are some of the benefits we offer that make working for M&S just that little bit more special 20% Colleague discount on most things from furniture, fashion and food. A first class welcome to M&S with a tailored induction and a wide range of training schemes to help with your learning and development. Having options to progress is something we're proud of at M&S. Attractive annual bonus, based on company performance and personal objectives. Competitive holiday entitlement with the potential to buy extra holiday days! Amazing perks and discounts via our M&S Choices website. Including GymSave - that offers up to 25% off Gym Memberships and the option to become an M&S Shareholder using our ShareSave & ShareBuy Schemes. Charity Volunteer Day - A paid day away from work to support your chosen charity. A very generous Defined Contribution Pension Scheme and Life Assurance. Every colleague at M&S has access to a fantastic range of wellbeing support - this includes access to our 24/7 Virtual GP, PAM Assist to support you & your family as well as many other schemes. Everyone's welcome M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That's why we're revolutionising how we work and offering our most exciting opportunities yet. There's never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We're an in person business and have core collaboration days in our Support Centre each week. For most teams, this is 3 working days where we come together to collaborate, innovate, and serve our customers brilliantly. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
25/06/2026
Full time
Summary As part of the M&S Software Engineering team, you'll be joining a well-loved historic brand, working on solutions that serve millions of loyal customers and thousands of colleagues! With ethical values that run right through the company's core and technology leaders that truly understand software engineers and engineering, it's an exciting time as we're redefining ourselves into a digital first and engineering-led organisation, with the quality of our engineering team being a key differentiator. This role sits in the Transport team, supporting the Fashion Home & Beauty (FH&B) Supply Chain & Logistics sub-domain, which is central to M&S's ambitious plans for growth. Your expertise will help us on this journey, creating solutions for the business that are robust and scalable, with good observability and metrics, following best-in-class engineering practice. What You'll Do Software Development: Develop, test, and debug software solutions, taking a lead on what good coding practices look like. Technical Leadership: Provide expert guidance on complex projects, ensuring that software solutions align both with our strategy, technology standards, and follow engineering best practice. Architecture and Design: Lead the design of scalable and adaptable software solutions or 3rd party integrations, whilst partnering with colleagues in Architecture. Code Review: Conduct thorough code reviews to ensure adherence to technical standards, maintainability, automated testing and high-quality code. Foster a culture of continuous improvement. Collaboration: Gain a deep understanding of our area, working with key business stakeholders, product managers, and other engineers to be able to craft the most effective technical solutions. Mentorship: Mentor and coach engineers at all levels, sharing your knowledge and experience to help them grow and develop their skills. Operational Excellence: Ensure our systems are well monitored, with good alerting, and tooling to support incident response and investigation. Ensure learnings are fed back into the development process. Innovation: Stay abreast of emerging technologies. Propose and implement innovative solutions to improve our operations and enhance customer service. Who You Are Proven track record in full stack engineering developing high-performing, robust UI and backend systems and integrations, with a focus on optimisation and scalability. Deep understanding of software engineering principles, patterns, and practices, applied to the development of maintainable and adaptable code. Good understanding of automated testing and performance testing practices and toolsets, and how they are best applied at unit, integration, and system levels, across both back-end and front-end technologies. Proven hands-on experience implementing DevSecOps practices at scale across enterprise-wide applications. Technical versatility and proficiency in a range of relevant programming languages (e.g. Java, SQL, JavaScript) and tools (e.g. Git, CI/CD pipelines). Expertise in designing and implementing scalable applications on cloud infrastructure, with a focus on performance and security. Clear communicator who can convey complex technical concepts to diverse audiences, fostering collaboration and understanding. Possess a mentorship mindset with a genuine desire to share knowledge and empower others to reach their full potential. Good knowledge of AI/ML technologies and GenAI tools such as Copilot, with hands on experience implementing GenAI tools and agents across the software development lifecycle. Desirable Experience Knowledge of the Retail domain, particularly around Supply Chain & transportation, multi channel transportation including deliveries to/from Suppliers, Distribution Centres, Retail, Ecom etc. Integration of freight and haulier systems. Integration with third party transport planning and transport execution systems. Tech stack The teams use a variety of technologies, including: Languages & Frameworks: Java (Spring Boot), .NET, Angular, Angular JS, React, TypeScript, Playwright, Cucumber, Jmeter, Python, AI/ML Cloud & Infrastructure: Azure IAAS and PAAS services and apps, Docker, Kubernetes, Helm, Terraform Data & Messaging: Kafka (Confluent), IBM MQ/MQFTE, SFTP Databases: SQL Server on Azure API & Integration: Apigee, REST APIs, Windows Services Observability: Dynatrace, Pagerduty, Helix CI/CD & Quality: GitHub Actions, SonarQube, Semgrep, Snyk, Prisma, Github Advanced Security, Qualys Analytics: Power BI What's in it for you Being a part of M&S is exactly that - becoming a part and playing your part. We're an inclusive, dynamic, exciting, and always evolving business built on core values. Here are some of the benefits we offer that make working for M&S just that little bit more special 20% Colleague discount on most things from furniture, fashion and food. A first class welcome to M&S with a tailored induction and a wide range of training schemes to help with your learning and development. Having options to progress is something we're proud of at M&S. Attractive annual bonus, based on company performance and personal objectives. Competitive holiday entitlement with the potential to buy extra holiday days! Amazing perks and discounts via our M&S Choices website. Including GymSave - that offers up to 25% off Gym Memberships and the option to become an M&S Shareholder using our ShareSave & ShareBuy Schemes. Charity Volunteer Day - A paid day away from work to support your chosen charity. A very generous Defined Contribution Pension Scheme and Life Assurance. Every colleague at M&S has access to a fantastic range of wellbeing support - this includes access to our 24/7 Virtual GP, PAM Assist to support you & your family as well as many other schemes. Everyone's welcome M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That's why we're revolutionising how we work and offering our most exciting opportunities yet. There's never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We're an in person business and have core collaboration days in our Support Centre each week. For most teams, this is 3 working days where we come together to collaborate, innovate, and serve our customers brilliantly. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
We're working with a fast-growing digital platform looking for an experienced Product Manager to take ownership of their customer acquisition journey. This role will focus on understanding how users discover, evaluate and engage with digital products, owning the journey from initial interest through to signup and activation. You'll identify opportunities to improve conversion, remove friction and create more seamless customer experiences. Working closely with Product, Engineering, Design, Data and Marketing teams, you'll use customer insight, analytics and experimentation to drive measurable growth. You'll be responsible for: Owning and optimising digital acquisition journeys across web and app Improving signup, onboarding and activation flows Using data, customer insights and experimentation to identify opportunities Running A/B tests and measuring impact on key conversion metrics Collaborating closely with marketing teams to improve the end-to-end customer journey Prioritising initiatives that drive customer and commercial outcomes We're looking for someone with experience in: Product management within a consumer digital environment Acquisition, growth, conversion optimisation or onboarding journeys Experimentation, analytics and data led decision making Working closely with marketing, design and engineering teams Taking ownership of customer and commercial metrics Experience within fintech, subscriptions, marketplaces or other high-consideration digital products would be highly relevant. A great opportunity for someone who enjoys understanding customer behaviour and turning interest into action through smart product decisions.
25/06/2026
Full time
We're working with a fast-growing digital platform looking for an experienced Product Manager to take ownership of their customer acquisition journey. This role will focus on understanding how users discover, evaluate and engage with digital products, owning the journey from initial interest through to signup and activation. You'll identify opportunities to improve conversion, remove friction and create more seamless customer experiences. Working closely with Product, Engineering, Design, Data and Marketing teams, you'll use customer insight, analytics and experimentation to drive measurable growth. You'll be responsible for: Owning and optimising digital acquisition journeys across web and app Improving signup, onboarding and activation flows Using data, customer insights and experimentation to identify opportunities Running A/B tests and measuring impact on key conversion metrics Collaborating closely with marketing teams to improve the end-to-end customer journey Prioritising initiatives that drive customer and commercial outcomes We're looking for someone with experience in: Product management within a consumer digital environment Acquisition, growth, conversion optimisation or onboarding journeys Experimentation, analytics and data led decision making Working closely with marketing, design and engineering teams Taking ownership of customer and commercial metrics Experience within fintech, subscriptions, marketplaces or other high-consideration digital products would be highly relevant. A great opportunity for someone who enjoys understanding customer behaviour and turning interest into action through smart product decisions.
