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user acquisition manager
CACI Network Services
NetSuite Consultant
CACI Network Services
Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc., a publicly listed company on the NYSE with annual revenue in excess of US $6.2bn and employing approx. 22,000 people worldwide. CACI Ltd is an international data and technology consultancy with £154m turnover and 1200 employees. We are passionate, progressive and unafraid of challenge; our mission is to use technology and data-driven insight to make a commercial difference. We provide expert advice and hands-on system management to help our national and global clients get the most from technology and data. We use innovation wisely to deliver well thought-out digital solutions and software. CACI Ltd is a leading provider of information systems and marketing solutions and we are seeking a NetSuite Consultant to join our internal NetSuite support team within the Technology Department. This is an opportunity to join a dynamic and people-focused team in a central London location to continue the implementation and migration to NetSuite across a diverse company with almost 1500 staff. CACI Ltd has invested in NetSuite as its cloud business platform of choice, covering key business processes from sales, project management and financials as a replacement for the various Legacy systems following multiple company acquisitions. In this role, you will help us implement, enhance, and migrate existing CRM, ERP, SRP, and CASE business processes to NetSuite and integrate new acquisitions. You will need to possess excellent communication and collaboration skills, deliver functional workshops, configure forms, roles, searches, and reports, design and develop workflows, and provide day-to-day support. You will have plenty of opportunities to apply and develop your knowledge and experience integrating business units with disparate requirements. Reporting to the Applications and Projects Manager in the Technology department and working alongside our team of NetSuite developers and administrators, you will work with the various business units and closely with Finance to define needs, deliver solutions, resolve issues, and deliver ongoing training and support to embed change. The ideal candidate should have at least 3 years of hands-on NetSuite experience, be an out-of-the-box thinker, have a proactive approach, and love a challenge. Responsibilities Discover, design, and implement NetSuite (CRM, SRP, ERP and CASE) for new acquisitions and existing business unit processes. Review and enhance existing NetSuite processes. Perform data analysis, cleansing, mapping, importing, and migration using native NetSuite and third party applications. Build and maintain searches, reports, and role dashboards. Monitor the existing environment and test new releases to ensure our configurations remain operational. Provide end-user training, documentation, and support for NetSuite functionality and features. Research and evaluate new NetSuite features and technologies and provide recommendations for improvement. Work closely with the rest of the team to deliver high-quality solutions and services. Communicate effectively with internal and external stakeholders and manage expectations and feedback. Proactive in identifying and resolving issues. Skills At least 3 years of NetSuite administration experience, ideally with multiple new and complex deployments. Strong experience with workflows, custom attributes, forms and an awareness of SuiteScript. Be able to effectively use Sandbox environments for development and training. Excellent working knowledge of ERP and SRP processes. Great analytical, problem-solving, and troubleshooting skills. Strong written, verbal and presentation skills. Ability to document complex requirements simply. Experience with Financial processes. A collaborative worker. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Successful candidates must have the right to work in the UK.
22/07/2026
Full time
Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc., a publicly listed company on the NYSE with annual revenue in excess of US $6.2bn and employing approx. 22,000 people worldwide. CACI Ltd is an international data and technology consultancy with £154m turnover and 1200 employees. We are passionate, progressive and unafraid of challenge; our mission is to use technology and data-driven insight to make a commercial difference. We provide expert advice and hands-on system management to help our national and global clients get the most from technology and data. We use innovation wisely to deliver well thought-out digital solutions and software. CACI Ltd is a leading provider of information systems and marketing solutions and we are seeking a NetSuite Consultant to join our internal NetSuite support team within the Technology Department. This is an opportunity to join a dynamic and people-focused team in a central London location to continue the implementation and migration to NetSuite across a diverse company with almost 1500 staff. CACI Ltd has invested in NetSuite as its cloud business platform of choice, covering key business processes from sales, project management and financials as a replacement for the various Legacy systems following multiple company acquisitions. In this role, you will help us implement, enhance, and migrate existing CRM, ERP, SRP, and CASE business processes to NetSuite and integrate new acquisitions. You will need to possess excellent communication and collaboration skills, deliver functional workshops, configure forms, roles, searches, and reports, design and develop workflows, and provide day-to-day support. You will have plenty of opportunities to apply and develop your knowledge and experience integrating business units with disparate requirements. Reporting to the Applications and Projects Manager in the Technology department and working alongside our team of NetSuite developers and administrators, you will work with the various business units and closely with Finance to define needs, deliver solutions, resolve issues, and deliver ongoing training and support to embed change. The ideal candidate should have at least 3 years of hands-on NetSuite experience, be an out-of-the-box thinker, have a proactive approach, and love a challenge. Responsibilities Discover, design, and implement NetSuite (CRM, SRP, ERP and CASE) for new acquisitions and existing business unit processes. Review and enhance existing NetSuite processes. Perform data analysis, cleansing, mapping, importing, and migration using native NetSuite and third party applications. Build and maintain searches, reports, and role dashboards. Monitor the existing environment and test new releases to ensure our configurations remain operational. Provide end-user training, documentation, and support for NetSuite functionality and features. Research and evaluate new NetSuite features and technologies and provide recommendations for improvement. Work closely with the rest of the team to deliver high-quality solutions and services. Communicate effectively with internal and external stakeholders and manage expectations and feedback. Proactive in identifying and resolving issues. Skills At least 3 years of NetSuite administration experience, ideally with multiple new and complex deployments. Strong experience with workflows, custom attributes, forms and an awareness of SuiteScript. Be able to effectively use Sandbox environments for development and training. Excellent working knowledge of ERP and SRP processes. Great analytical, problem-solving, and troubleshooting skills. Strong written, verbal and presentation skills. Ability to document complex requirements simply. Experience with Financial processes. A collaborative worker. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Successful candidates must have the right to work in the UK.
Customer Data Scientist
Triwill Group
Amplitude is the leading AI analytics platform, helping over 4,700 customers-including Atlassian, Burger King, NBCUniversal, and Square-build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked across multiple categories in G2's Winter 2026 Report, Amplitude is the best in class solution for product, data, and marketing teams. As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do. Amplitude's Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion-one focused on psychological safety, empathy, and human connection-that will allow employees of all backgrounds to thrive. Amplitude is on a mission to help companies build better products through data. Following our acquisition of Statsig, we now offer one of the most comprehensive experimentation and product analytics platforms on the market. As a Customer Data Scientist, you will combine deep experimentation expertise, applied statistics, and customer facing technical consulting to help some of the world's most sophisticated product and engineering organisations evaluate, adopt, and scale modern experimentation programs. This is a highly strategic and technical role that partners closely with Sales, Solutions Engineering, Product, and Engineering teams. You will serve as the trusted expert on experimentation methodology, statistical rigor, and experimentation infrastructure, helping customers solve complex challenges while influencing the future direction of the Amplitude and Statsig platforms. Responsibilities Serve as the primary experimentation expert throughout customer evaluations, guiding technical discussions from discovery through proof of concept. Partner directly with data scientists, engineers, and technical leaders to advise on experiment design, statistical methodology, measurement frameworks, and experimentation architecture. Help customers build scalable and trustworthy experimentation programs by educating teams on best practices in experimentation, metric development, variance reduction, and results interpretation. Collaborate closely with Account Executives, Solutions Engineers, Product Managers, and Engineers to accelerate customer success and bring valuable field insights back into product development. Create repeatable frameworks, technical content, and enablement materials that strengthen experimentation expertise across customers and internal teams. What you bring You have built, scaled, or supported experimentation programs within a product led technology company and understand both the technical and organizational challenges involved. You have experience working with experimentation platforms such as Statsig, Eppo, Optimizely, LaunchDarkly, or similar technologies. You are comfortable engaging with highly technical audiences and can effectively communicate complex statistical concepts to data scientists, engineers, executives, and business stakeholders. You enjoy translating technical depth into practical business outcomes and helping organizations make better product decisions through experimentation. You have experience influencing product strategy, technical roadmaps, or best practices based on customer needs and market feedback. Minimum Qualifications 5+ years of experience in Data Science, Experimentation, Analytics, Applied Statistics, or a related field with a strong foundation in experimental design and causal inference. Hands on experience designing, running, and analyzing A/B tests and applying advanced experimentation methodologies, including variance reduction, holdouts, sequential testing, or related techniques. Strong proficiency in SQL and Python and experience working with cloud data warehouses such as Snowflake, BigQuery, or Redshift. Experience using Python or R for statistical analysis, experimentation, and data modelling. Experience working directly with customers, stakeholders, or cross functional partners to solve complex technical challenges and communicate sophisticated concepts effectively. You are willing and able to travel approximately % of the time to meet with customers, support strategic engagements, and participate in team and industry events.
22/07/2026
Full time
Amplitude is the leading AI analytics platform, helping over 4,700 customers-including Atlassian, Burger King, NBCUniversal, and Square-build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked across multiple categories in G2's Winter 2026 Report, Amplitude is the best in class solution for product, data, and marketing teams. As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do. Amplitude's Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion-one focused on psychological safety, empathy, and human connection-that will allow employees of all backgrounds to thrive. Amplitude is on a mission to help companies build better products through data. Following our acquisition of Statsig, we now offer one of the most comprehensive experimentation and product analytics platforms on the market. As a Customer Data Scientist, you will combine deep experimentation expertise, applied statistics, and customer facing technical consulting to help some of the world's most sophisticated product and engineering organisations evaluate, adopt, and scale modern experimentation programs. This is a highly strategic and technical role that partners closely with Sales, Solutions Engineering, Product, and Engineering teams. You will serve as the trusted expert on experimentation methodology, statistical rigor, and experimentation infrastructure, helping customers solve complex challenges while influencing the future direction of the Amplitude and Statsig platforms. Responsibilities Serve as the primary experimentation expert throughout customer evaluations, guiding technical discussions from discovery through proof of concept. Partner directly with data scientists, engineers, and technical leaders to advise on experiment design, statistical methodology, measurement frameworks, and experimentation architecture. Help customers build scalable and trustworthy experimentation programs by educating teams on best practices in experimentation, metric development, variance reduction, and results interpretation. Collaborate closely with Account Executives, Solutions Engineers, Product Managers, and Engineers to accelerate customer success and bring valuable field insights back into product development. Create repeatable frameworks, technical content, and enablement materials that strengthen experimentation expertise across customers and internal teams. What you bring You have built, scaled, or supported experimentation programs within a product led technology company and understand both the technical and organizational challenges involved. You have experience working with experimentation platforms such as Statsig, Eppo, Optimizely, LaunchDarkly, or similar technologies. You are comfortable engaging with highly technical audiences and can effectively communicate complex statistical concepts to data scientists, engineers, executives, and business stakeholders. You enjoy translating technical depth into practical business outcomes and helping organizations make better product decisions through experimentation. You have experience influencing product strategy, technical roadmaps, or best practices based on customer needs and market feedback. Minimum Qualifications 5+ years of experience in Data Science, Experimentation, Analytics, Applied Statistics, or a related field with a strong foundation in experimental design and causal inference. Hands on experience designing, running, and analyzing A/B tests and applying advanced experimentation methodologies, including variance reduction, holdouts, sequential testing, or related techniques. Strong proficiency in SQL and Python and experience working with cloud data warehouses such as Snowflake, BigQuery, or Redshift. Experience using Python or R for statistical analysis, experimentation, and data modelling. Experience working directly with customers, stakeholders, or cross functional partners to solve complex technical challenges and communicate sophisticated concepts effectively. You are willing and able to travel approximately % of the time to meet with customers, support strategic engagements, and participate in team and industry events.
Senior Software Engineer
Rewardgateway
Reward Gateway, part of Edenred, is a global leader in benefits and employee engagement. We help businesses attract, engage, and retain top talent through strategic reward, recognition, and well-being solutions. Guided by our shared missions - 'Making the World a Better Place to Work' and 'Enriching Connections, For Good' - we're committed to transforming workplaces and improving people's daily lives. Our team embodies entrepreneurial spirit, innovation, and respect. We push boundaries, speak up, and stay human, fostering a culture where imagination thrives. Role offers a hybrid work model to be present in our London office twice a week. Your Role in our Mission This hands-on role sits at the intersection of operational excellence and engineering craft. You'll bridge the gap between traditional application support and software engineering by executing scripted remediation, configuration management, feature flag operations, safe, bounded code-level fixes, and runbook automation - all under clearly defined guardrails. The goal is to reduce unnecessary L3 escalations while increasing autonomy, quality, and impact for our Application Operations function. You'll apply these practices across our AWS environment (EKS), PHP services, and MySQL databases, using Datadog as our observability platform, Kibana for log exploration, and Heap to help quantify and understand customer impact. Key Responsibilities Provide high-quality, timely L2.5 support for PHP applications running on EKS with MySQL backends, operating within clear guardrails that include configuration changes, feature flag operations, scripted runbooks, and safe, bounded code-level fixes. Model a shift-left mindset: resolve more at L2.5, automate more, and elevate less, increasing the percentage of incidents resolved without L3 involvement and improving MTTR. Participate in a healthy, sustainable on-call rotation with fair schedules, clear escalation paths, and strong post-incident learning practices. Apply engineering discipline to operational work: use version control, code review, and testing standards for scripts, runbooks, and automation tooling you produce. Develop and maintain automation scripts, runbooks, and playbooks for known issue patterns across workloads, services, and operational scenarios. Identify and automate repetitive remediation tasks to reduce manual toil and improve MTTR. Collaborate with peers to ensure the right monitoring signals, dashboards, and alerts exist in Datadog. Tune app-level alerts and dashboards to minimize noise and surface actionable signals. Use Kibana to interrogate logs and correlate events with Datadog signals during investigations; improve log usefulness by feeding back patterns for better parsing and context. Use Heap to triangulate and quantify customer impact during incidents and problem investigations; incorporate findings into incident timelines and post-incident reviews. Participate in service onboarding and operability reviews to ensure new and changed services meet defined supportability standards before production. Contribute to the Service Catalogue with accurate ownership, SLAs/SLOs, runbooks, and escalation paths for supported services. Act as a first responder for application incidents at L2.5: triage, diagnose, and remediate within guardrails; support major incidents by providing technical context, structured diagnostics, Datadog/Kibana evidence, Heap impact analysis, and coordinated remediation alongside the incident commander. Use structured diagnostics before escalating - attach clear evidence, reproducibility steps, and impact assessments to every L3/SRE handoff. Feed operational findings into Problem Management and contribute to post-incident reviews; capture learning in improved runbooks, alerts, and automation. Help define, measure, and report on operational KPIs such as MTTR, percentage resolved at L2/L2.5, escalation rate, first-contact resolution, and SLO adherence. Continuously assess processes and workflows, delivering improvements that increase efficiency, consistency, and quality; balance reactive demand with proactive improvement work in Agile-aligned ways of working. Maintain high standards of documentation - runbooks, known errors, and operational guides are accurate, accessible, and kept up to date. Work closely with the Director of Application Operations, Problem Manager, and PETO peers (Platform, Infrastructure, Data, SRE) to ensure a coherent, joined-up operational approach. Partner with product-aligned engineering teams to understand application architecture, service dependencies, and failure modes; encode this knowledge into operational capabilities and runbooks. In scope: application-centric remediation under guardrails; automation of known issue patterns; high-quality runbooks; structured diagnostics; service readiness/documentation for PHP services on EKS with MySQL; ownership of app-level dashboards/alerts in Datadog, investigative use of Kibana logs, and customer-impact analysis via Heap. Working Hours and Practices Standard hours are 9am - 6pm, Mon - Fri. 1 day in every 4 is on call, paid at 1.5x hourly rate. On call hours are 6pm - 9am. If your on call day falls on a weekend, 24 hour on call cover is required. Skills Proven experience in application support or operations engineering in cloud environments, ideally supporting PHP services running on Kubernetes (EKS) with MySQL backends. Hands on capability in at least one backend language (PHP preferred; Python or similar also valuable) sufficient to read, diagnose, and write safe operational scripts and minor fixes under guardrails. Practical Kubernetes skills for operations: kubectl/Helm basics, investigating pods/deployments, reading logs/events, understanding readiness/liveness probes, and performing safe rollouts/rollbacks within documented guardrails. MySQL operational fluency: connection and pool issues, slow query detection, query plan basics, common remediation patterns, and understanding of replication/backup implications. Strong experience using Datadog (APM/metrics/traces/dashboards/alerts) for investigation and detection; confident using Kibana for log exploration and correlation; ability to leverage Heap to assess user impact and prioritize remediation. Familiarity with ITSM tooling (e.g., Jira Service Management) and ITIL aligned incident and problem management processes. Strong communication skills; clear, concise documentation; collaborative approach focused on reducing toil, increasing automation, and raising the quality bar. Nice to Have Technical Skills Python. Experience with feature flag platforms and configuration-as-code within safe operational guardrails. Familiarity with AWS services that commonly interface with PHP/EKS workloads (e.g., CloudWatch, ALB, S3, SQS) and how they surface in Datadog and Kibana. Exposure to service onboarding/operability reviews, SLOs, and contributing to a Service Catalogue. Experience balancing incident response with proactive improvement work in Agile contexts; strong documentation discipline. What Success Looks Like Increased percentage of tickets resolved at L2/L2.5, with reduced unnecessary L3 escalations. A maintained and actively used library of runbooks and automation scripts covering EKS/PHP/MySQL operational scenarios. Measurable reduction in MTTR driven by improved tooling, documentation, and automation. Earned trust of engineering and product peers as a technically credible, collaborative operations engineer. Company Commitment to Diversity At Reward Gateway Edenred we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate. About Our Values Be comfortable. Be you. At Reward Gateway, we want all our employees to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds, and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work. Third Floor, 1 Dean Street London W1D 3RB United Kingdom Engineering London Full Time £85,000 - £110,000 / year
22/07/2026
Full time
Reward Gateway, part of Edenred, is a global leader in benefits and employee engagement. We help businesses attract, engage, and retain top talent through strategic reward, recognition, and well-being solutions. Guided by our shared missions - 'Making the World a Better Place to Work' and 'Enriching Connections, For Good' - we're committed to transforming workplaces and improving people's daily lives. Our team embodies entrepreneurial spirit, innovation, and respect. We push boundaries, speak up, and stay human, fostering a culture where imagination thrives. Role offers a hybrid work model to be present in our London office twice a week. Your Role in our Mission This hands-on role sits at the intersection of operational excellence and engineering craft. You'll bridge the gap between traditional application support and software engineering by executing scripted remediation, configuration management, feature flag operations, safe, bounded code-level fixes, and runbook automation - all under clearly defined guardrails. The goal is to reduce unnecessary L3 escalations while increasing autonomy, quality, and impact for our Application Operations function. You'll apply these practices across our AWS environment (EKS), PHP services, and MySQL databases, using Datadog as our observability platform, Kibana for log exploration, and Heap to help quantify and understand customer impact. Key Responsibilities Provide high-quality, timely L2.5 support for PHP applications running on EKS with MySQL backends, operating within clear guardrails that include configuration changes, feature flag operations, scripted runbooks, and safe, bounded code-level fixes. Model a shift-left mindset: resolve more at L2.5, automate more, and elevate less, increasing the percentage of incidents resolved without L3 involvement and improving MTTR. Participate in a healthy, sustainable on-call rotation with fair schedules, clear escalation paths, and strong post-incident learning practices. Apply engineering discipline to operational work: use version control, code review, and testing standards for scripts, runbooks, and automation tooling you produce. Develop and maintain automation scripts, runbooks, and playbooks for known issue patterns across workloads, services, and operational scenarios. Identify and automate repetitive remediation tasks to reduce manual toil and improve MTTR. Collaborate with peers to ensure the right monitoring signals, dashboards, and alerts exist in Datadog. Tune app-level alerts and dashboards to minimize noise and surface actionable signals. Use Kibana to interrogate logs and correlate events with Datadog signals during investigations; improve log usefulness by feeding back patterns for better parsing and context. Use Heap to triangulate and quantify customer impact during incidents and problem investigations; incorporate findings into incident timelines and post-incident reviews. Participate in service onboarding and operability reviews to ensure new and changed services meet defined supportability standards before production. Contribute to the Service Catalogue with accurate ownership, SLAs/SLOs, runbooks, and escalation paths for supported services. Act as a first responder for application incidents at L2.5: triage, diagnose, and remediate within guardrails; support major incidents by providing technical context, structured diagnostics, Datadog/Kibana evidence, Heap impact analysis, and coordinated remediation alongside the incident commander. Use structured diagnostics before escalating - attach clear evidence, reproducibility steps, and impact assessments to every L3/SRE handoff. Feed operational findings into Problem Management and contribute to post-incident reviews; capture learning in improved runbooks, alerts, and automation. Help define, measure, and report on operational KPIs such as MTTR, percentage resolved at L2/L2.5, escalation rate, first-contact resolution, and SLO adherence. Continuously assess processes and workflows, delivering improvements that increase efficiency, consistency, and quality; balance reactive demand with proactive improvement work in Agile-aligned ways of working. Maintain high standards of documentation - runbooks, known errors, and operational guides are accurate, accessible, and kept up to date. Work closely with the Director of Application Operations, Problem Manager, and PETO peers (Platform, Infrastructure, Data, SRE) to ensure a coherent, joined-up operational approach. Partner with product-aligned engineering teams to understand application architecture, service dependencies, and failure modes; encode this knowledge into operational capabilities and runbooks. In scope: application-centric remediation under guardrails; automation of known issue patterns; high-quality runbooks; structured diagnostics; service readiness/documentation for PHP services on EKS with MySQL; ownership of app-level dashboards/alerts in Datadog, investigative use of Kibana logs, and customer-impact analysis via Heap. Working Hours and Practices Standard hours are 9am - 6pm, Mon - Fri. 1 day in every 4 is on call, paid at 1.5x hourly rate. On call hours are 6pm - 9am. If your on call day falls on a weekend, 24 hour on call cover is required. Skills Proven experience in application support or operations engineering in cloud environments, ideally supporting PHP services running on Kubernetes (EKS) with MySQL backends. Hands on capability in at least one backend language (PHP preferred; Python or similar also valuable) sufficient to read, diagnose, and write safe operational scripts and minor fixes under guardrails. Practical Kubernetes skills for operations: kubectl/Helm basics, investigating pods/deployments, reading logs/events, understanding readiness/liveness probes, and performing safe rollouts/rollbacks within documented guardrails. MySQL operational fluency: connection and pool issues, slow query detection, query plan basics, common remediation patterns, and understanding of replication/backup implications. Strong experience using Datadog (APM/metrics/traces/dashboards/alerts) for investigation and detection; confident using Kibana for log exploration and correlation; ability to leverage Heap to assess user impact and prioritize remediation. Familiarity with ITSM tooling (e.g., Jira Service Management) and ITIL aligned incident and problem management processes. Strong communication skills; clear, concise documentation; collaborative approach focused on reducing toil, increasing automation, and raising the quality bar. Nice to Have Technical Skills Python. Experience with feature flag platforms and configuration-as-code within safe operational guardrails. Familiarity with AWS services that commonly interface with PHP/EKS workloads (e.g., CloudWatch, ALB, S3, SQS) and how they surface in Datadog and Kibana. Exposure to service onboarding/operability reviews, SLOs, and contributing to a Service Catalogue. Experience balancing incident response with proactive improvement work in Agile contexts; strong documentation discipline. What Success Looks Like Increased percentage of tickets resolved at L2/L2.5, with reduced unnecessary L3 escalations. A maintained and actively used library of runbooks and automation scripts covering EKS/PHP/MySQL operational scenarios. Measurable reduction in MTTR driven by improved tooling, documentation, and automation. Earned trust of engineering and product peers as a technically credible, collaborative operations engineer. Company Commitment to Diversity At Reward Gateway Edenred we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate. About Our Values Be comfortable. Be you. At Reward Gateway, we want all our employees to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds, and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work. Third Floor, 1 Dean Street London W1D 3RB United Kingdom Engineering London Full Time £85,000 - £110,000 / year
IT Integration Project Manager - IT Infrastructure
Ryan LLC
Competitive Compensation and Benefits Competitive Compensation and Benefits Business Connectivity Reimbursement (Phone/Internet) Gym Membership or Equipment Reimbursement LinkedIn Learning Subscription Flexible Work Environment Tuition Reimbursement After One Year of Service Accelerated Career Path Award-Winning Culture & Community Outreach Role Summary This position is responsible for the planning, coordination, and delivery of IT integrations for acquired companies into the Ryan technology environment, primarily in support of mergers and acquisitions (M&A) activity. This includes conducting detailed discovery, developing integration plans, and coordinating the activities of internal teams and external vendors to ensure successful execution. The role is primarily focused on project management and stakeholder coordination, ensuring all technical requirements are identified and delivered to support Day1 operational readiness. While a strong understanding of IT infrastructure is required, hands on technical configuration and implementation are performed by specialist teams. This position supports integration cutovers and office related technology changes through coordination with internal teams, vendors, and acquired entities, ensuring the successful transition, setup, and stabilization of technology environments in connection with acquisitions and relocations. Duties and Responsibilities People: Maintain a positive work atmosphere by demonstrating and communicating in a manner that encourages positive, productive interactions with co workers, supervisors, Ryan office location personnel, target and acquired company executives and staff, and vendors. Act as a primary IT liaison for staff at acquired companies before and during the integration process. Act as a liaison for the back office Ryan staff to support acquisition and move projects. Act as a primary point of contact for external vendors related to acquisition and move projects. Act as a liaison for staff at Ryan office locations before and during the office move process. Manage and deliver multiple projects with excellent time management, coordination, and leadership skills. Partner with acquisition targets, acquired companies, Service Delivery and Global Shared Services departments, Ryan IT, and Ryan office location personnel to provide products and services required for technical integrations and office moves. Client: Serve as the primary IT contact for acquired companies during the technical integration process. Lead coordination with acquisition targets, acquired companies, Ryan business units, Ryan office location staff, vendors, and IT teams for project planning, design, and issue resolution. Coordinate integration activities across infrastructure, applications, and information security teams to ensure successful delivery. Coordinate with vendors and internal teams to schedule integration activities, ensuring timely delivery of required products, services, and equipment. Support end users during integration and cutover activities as needed. Value: Own and successfully deliver the technology aspects of integration projects from discovery through execution and stabilization. Lead detailed discovery and needs assessment to identify business critical systems, tools, and dependencies required for Day1 readiness. Develop and manage project plans, including tasks, timelines, resources, and risk mitigation strategies. Identify gaps between acquired company environments and Ryan standards and coordinate appropriate solutions. Proactively identify and manage risks, including unknown applications or business dependencies that may impact integration. Coordinate with Ryan IT management to identify opportunities for improving integration and office move methods and procedures; review with appropriate management staff and implement improvements. Support planning and implementation of firm technology strategies and initiatives through effective project delivery and coordination. Track, monitor, and report on project progress, key milestones, and performance metrics. Maintain documentation related to integration activities, systems, and configurations at a project level. Perform other applicable duties as assigned. Education and Experience Bachelor's degree in a relevant technology field, or equivalent experience. 3-5years of experience managing IT or technology projects in a medium to large, multi location environment. Experience coordinating infrastructure, workplace, or enterprise IT initiatives across multiple stakeholders. Experience supporting office setups, relocations, or technology integrations is preferred. Additional Required Skills Demonstrated ability to manage multiple priorities, work under pressure, meet deadlines, and adapt in a fast paced environment. Strong business and technical analysis skills, with particular strength in requirements gathering and discovery. Strong problem solving skills, including identification and communication of risks and escalation items. Excellent communication and interpersonal skills, with the ability to engage stakeholders at all levels. Strong customer service orientation. Excellent time management and organizational skills. Ability to work independently and within a team environment. Ability to communicate complex technical concepts to non technical audiences. Ability to collaborate with technical teams to determine appropriate solutions aligned with business needs. Computer Skills Intermediate proficiency in Microsoft Office products, including Word, Excel, PowerPoint, Outlook, and Internet navigation and research. Experience with project planning and documentation tools such as SmartSheet and Visio is preferred. Experience with ITSM or ticketing tools (e.g., TrackIT! or similar) is beneficial. A solid understanding of enterprise IT environments, including infrastructure, end user computing, and systems, is required. Certificates and Licenses Valid driver's license required. CAPM, PMP, or equivalent project management certification is desirable but not required. International passport or the ability to procure one is required. Supervisory Responsibilities This job will not directly supervise employees but will coordinate and direct the activities of cross functional teams and vendors at a project level. Legal and EEO Information Applicants for employment in the United States must have work authorization that does not at present or in the future require sponsorship of a visa for employment authorization in the United States and with RyanLLC (i.e., H1 B visa, F 1 visa(OPT), TN visa or any other non immigrant status). Job duties related to this role are to be conducted in a manner that adheres to privacy laws, as well as follows internal governance related to protecting confidential information and trade secrets, and to securing data and company records. Equal Employment Opportunity/Affirmative Action/Accommodation Ryan, LLC is an equal opportunity employer and is committed to compliance with all applicable laws prohibiting employment discrimination. It is our policy to take all employment actions and make all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), affectional or sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, citizenship status, genetic predisposition or carrier status, disability, military status, status as a disabled or other protected veteran or any other protected status under applicable law.It is Ryan's policy to make reasonable accommodation for qualified individuals with disabilities. Click here to view the entire EEO poster and supplement. Notice to Canada Candidates - In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Canadian Human Rights Act, Ryan ULC will provide accommodation, accessible formats and communication supports for the interview upon request.Ryan welcomes and encourages applications from people with disabilities.Please access our Privacy Notice in relation to this at the following link for additional information on how we protect and handle personal information. To change or modify any personal information previously provided, pleaseclick here to access our Data Subject Access Request form.
22/07/2026
Full time
Competitive Compensation and Benefits Competitive Compensation and Benefits Business Connectivity Reimbursement (Phone/Internet) Gym Membership or Equipment Reimbursement LinkedIn Learning Subscription Flexible Work Environment Tuition Reimbursement After One Year of Service Accelerated Career Path Award-Winning Culture & Community Outreach Role Summary This position is responsible for the planning, coordination, and delivery of IT integrations for acquired companies into the Ryan technology environment, primarily in support of mergers and acquisitions (M&A) activity. This includes conducting detailed discovery, developing integration plans, and coordinating the activities of internal teams and external vendors to ensure successful execution. The role is primarily focused on project management and stakeholder coordination, ensuring all technical requirements are identified and delivered to support Day1 operational readiness. While a strong understanding of IT infrastructure is required, hands on technical configuration and implementation are performed by specialist teams. This position supports integration cutovers and office related technology changes through coordination with internal teams, vendors, and acquired entities, ensuring the successful transition, setup, and stabilization of technology environments in connection with acquisitions and relocations. Duties and Responsibilities People: Maintain a positive work atmosphere by demonstrating and communicating in a manner that encourages positive, productive interactions with co workers, supervisors, Ryan office location personnel, target and acquired company executives and staff, and vendors. Act as a primary IT liaison for staff at acquired companies before and during the integration process. Act as a liaison for the back office Ryan staff to support acquisition and move projects. Act as a primary point of contact for external vendors related to acquisition and move projects. Act as a liaison for staff at Ryan office locations before and during the office move process. Manage and deliver multiple projects with excellent time management, coordination, and leadership skills. Partner with acquisition targets, acquired companies, Service Delivery and Global Shared Services departments, Ryan IT, and Ryan office location personnel to provide products and services required for technical integrations and office moves. Client: Serve as the primary IT contact for acquired companies during the technical integration process. Lead coordination with acquisition targets, acquired companies, Ryan business units, Ryan office location staff, vendors, and IT teams for project planning, design, and issue resolution. Coordinate integration activities across infrastructure, applications, and information security teams to ensure successful delivery. Coordinate with vendors and internal teams to schedule integration activities, ensuring timely delivery of required products, services, and equipment. Support end users during integration and cutover activities as needed. Value: Own and successfully deliver the technology aspects of integration projects from discovery through execution and stabilization. Lead detailed discovery and needs assessment to identify business critical systems, tools, and dependencies required for Day1 readiness. Develop and manage project plans, including tasks, timelines, resources, and risk mitigation strategies. Identify gaps between acquired company environments and Ryan standards and coordinate appropriate solutions. Proactively identify and manage risks, including unknown applications or business dependencies that may impact integration. Coordinate with Ryan IT management to identify opportunities for improving integration and office move methods and procedures; review with appropriate management staff and implement improvements. Support planning and implementation of firm technology strategies and initiatives through effective project delivery and coordination. Track, monitor, and report on project progress, key milestones, and performance metrics. Maintain documentation related to integration activities, systems, and configurations at a project level. Perform other applicable duties as assigned. Education and Experience Bachelor's degree in a relevant technology field, or equivalent experience. 3-5years of experience managing IT or technology projects in a medium to large, multi location environment. Experience coordinating infrastructure, workplace, or enterprise IT initiatives across multiple stakeholders. Experience supporting office setups, relocations, or technology integrations is preferred. Additional Required Skills Demonstrated ability to manage multiple priorities, work under pressure, meet deadlines, and adapt in a fast paced environment. Strong business and technical analysis skills, with particular strength in requirements gathering and discovery. Strong problem solving skills, including identification and communication of risks and escalation items. Excellent communication and interpersonal skills, with the ability to engage stakeholders at all levels. Strong customer service orientation. Excellent time management and organizational skills. Ability to work independently and within a team environment. Ability to communicate complex technical concepts to non technical audiences. Ability to collaborate with technical teams to determine appropriate solutions aligned with business needs. Computer Skills Intermediate proficiency in Microsoft Office products, including Word, Excel, PowerPoint, Outlook, and Internet navigation and research. Experience with project planning and documentation tools such as SmartSheet and Visio is preferred. Experience with ITSM or ticketing tools (e.g., TrackIT! or similar) is beneficial. A solid understanding of enterprise IT environments, including infrastructure, end user computing, and systems, is required. Certificates and Licenses Valid driver's license required. CAPM, PMP, or equivalent project management certification is desirable but not required. International passport or the ability to procure one is required. Supervisory Responsibilities This job will not directly supervise employees but will coordinate and direct the activities of cross functional teams and vendors at a project level. Legal and EEO Information Applicants for employment in the United States must have work authorization that does not at present or in the future require sponsorship of a visa for employment authorization in the United States and with RyanLLC (i.e., H1 B visa, F 1 visa(OPT), TN visa or any other non immigrant status). Job duties related to this role are to be conducted in a manner that adheres to privacy laws, as well as follows internal governance related to protecting confidential information and trade secrets, and to securing data and company records. Equal Employment Opportunity/Affirmative Action/Accommodation Ryan, LLC is an equal opportunity employer and is committed to compliance with all applicable laws prohibiting employment discrimination. It is our policy to take all employment actions and make all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), affectional or sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, citizenship status, genetic predisposition or carrier status, disability, military status, status as a disabled or other protected veteran or any other protected status under applicable law.It is Ryan's policy to make reasonable accommodation for qualified individuals with disabilities. Click here to view the entire EEO poster and supplement. Notice to Canada Candidates - In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Canadian Human Rights Act, Ryan ULC will provide accommodation, accessible formats and communication supports for the interview upon request.Ryan welcomes and encourages applications from people with disabilities.Please access our Privacy Notice in relation to this at the following link for additional information on how we protect and handle personal information. To change or modify any personal information previously provided, pleaseclick here to access our Data Subject Access Request form.
Product Manager III, Analytics Platform Capabilities
11310 Expedia.com Ltd.
Overview At Expedia Group, we help travelers explore the world. We are a global travel company powered by passionate people, trusted partnerships, and leading technology. We connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business. This role focuses on shaping and scaling analytics platform capabilities that make Expedia Group more data-driven, with emphasis on self-service analytics, business intelligence platforms, and AI-powered analytics experiences. Responsibilities Own a defined area of Expedia Group's analytics platform portfolio, emphasizing self-service and AI-assisted analytics to help users move from question to insight quickly and with trust. Translate the needs of analysts, product managers, and business stakeholders into a clear product strategy, roadmap, and prioritized backlog that improves discoverability, usability, governance, and adoption of analytics and BI platforms. Partner with engineering and design to define requirements and deliver intuitive, reliable, and scalable product experiences across self-service, BI, and conversational analytics workflows. Shape and evolve AI-powered analytics experiences, including natural-language and conversational interfaces, to provide governed, secure, and high-quality insights for both technical and non-technical users. Drive data-informed decision making by defining success metrics, analyzing qualitative and quantitative signals, and using them to inform trade-offs, releases, and continuous improvement across analytics capabilities. Work across platform and domain teams to align roadmaps, simplify overlapping or fragmented analytics experiences, and support rollout, change management, and adoption of new capabilities through clear communication and documentation. Minimum Qualifications 5+ years of product management experience delivering internal platforms, data products, analytics tools, BI capabilities, developer platforms, or other technical enterprise software in a cross-functional environment. Hands-on experience with Tableau and a strong understanding of Tableau-based analytics and reporting workflows, including dashboard discovery, governance, usability, and adoption. Ability to understand analytics user workflows and technical platform constraints, and translate that into clear product decisions, requirements, and roadmaps that drive adoption and measurable business outcomes. Experience working with engineering teams to define and sequence delivery, ship iterative improvements, and ensure analytics and BI platform capabilities are reliable, scalable, well-governed, and secure. Strong analytical thinking and communication skills, with a focus on measurable outcomes such as adoption, usage, and business value; familiarity with analytics workflows, BI tools, SQL-based environments, or data platform ecosystems. Familiarity with AI-driven systems, tools, or workflows and applying AI/ML concepts to real-world products, particularly in analytics, BI, or data platforms. Preferred Qualifications Experience building or enhancing self-service analytics, BI, data exploration, or insight-sharing products used by a range of technical and non-technical personas, with a track record of driving sustained adoption and engagement. Proven record of shipping AI- or LLM-powered analytics experiences (such as conversational analytics, AI-assisted query and insight generation, or decision-support tools) with attention to trustworthy AI principles including safety, bias, privacy, and failure-mode analysis, and that safely integrate and operate AI/ML-enabled solutions that improve analytics outcomes. Background developing frameworks, tools, or platform capabilities that scale across multiple teams or products, with strong governance, security, and operational excellence for analytics and AI-enabled workflows. Experience defining and monitoring product success through metrics such as adoption, engagement, time to insight, reliability, or time-to-value, and using these to guide iterative improvements across analytics platforms and AI-assisted features. Demonstrated experience taking products from concept to scaled adoption, including shaping product vision, validating concepts with users, partnering with engineering for delivery, and managing rollouts and change management. Accommodation Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at About Expedia Group Expedia Group includes three flagship consumer brands - Expedia, and Vrbo - along with a leading B2B travel business and travel advertising offerings. We help travelers explore the world with confidence and ease. Important notice: employment opportunities and job offers at Expedia Group will always come from the Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Our email domain The official place to find and apply for roles is Equal Opportunity Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age. Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Our brands include: Brand Expedia Expedia Partner Solutions, Vrbo , trivago , Orbitz , Travelocity , Hotwire , Wotif , ebookers , CheapTickets , Expedia Group Media Solutions, Expedia Local Expert and Expedia Cruises . For more information, visit .
22/07/2026
Full time
Overview At Expedia Group, we help travelers explore the world. We are a global travel company powered by passionate people, trusted partnerships, and leading technology. We connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business. This role focuses on shaping and scaling analytics platform capabilities that make Expedia Group more data-driven, with emphasis on self-service analytics, business intelligence platforms, and AI-powered analytics experiences. Responsibilities Own a defined area of Expedia Group's analytics platform portfolio, emphasizing self-service and AI-assisted analytics to help users move from question to insight quickly and with trust. Translate the needs of analysts, product managers, and business stakeholders into a clear product strategy, roadmap, and prioritized backlog that improves discoverability, usability, governance, and adoption of analytics and BI platforms. Partner with engineering and design to define requirements and deliver intuitive, reliable, and scalable product experiences across self-service, BI, and conversational analytics workflows. Shape and evolve AI-powered analytics experiences, including natural-language and conversational interfaces, to provide governed, secure, and high-quality insights for both technical and non-technical users. Drive data-informed decision making by defining success metrics, analyzing qualitative and quantitative signals, and using them to inform trade-offs, releases, and continuous improvement across analytics capabilities. Work across platform and domain teams to align roadmaps, simplify overlapping or fragmented analytics experiences, and support rollout, change management, and adoption of new capabilities through clear communication and documentation. Minimum Qualifications 5+ years of product management experience delivering internal platforms, data products, analytics tools, BI capabilities, developer platforms, or other technical enterprise software in a cross-functional environment. Hands-on experience with Tableau and a strong understanding of Tableau-based analytics and reporting workflows, including dashboard discovery, governance, usability, and adoption. Ability to understand analytics user workflows and technical platform constraints, and translate that into clear product decisions, requirements, and roadmaps that drive adoption and measurable business outcomes. Experience working with engineering teams to define and sequence delivery, ship iterative improvements, and ensure analytics and BI platform capabilities are reliable, scalable, well-governed, and secure. Strong analytical thinking and communication skills, with a focus on measurable outcomes such as adoption, usage, and business value; familiarity with analytics workflows, BI tools, SQL-based environments, or data platform ecosystems. Familiarity with AI-driven systems, tools, or workflows and applying AI/ML concepts to real-world products, particularly in analytics, BI, or data platforms. Preferred Qualifications Experience building or enhancing self-service analytics, BI, data exploration, or insight-sharing products used by a range of technical and non-technical personas, with a track record of driving sustained adoption and engagement. Proven record of shipping AI- or LLM-powered analytics experiences (such as conversational analytics, AI-assisted query and insight generation, or decision-support tools) with attention to trustworthy AI principles including safety, bias, privacy, and failure-mode analysis, and that safely integrate and operate AI/ML-enabled solutions that improve analytics outcomes. Background developing frameworks, tools, or platform capabilities that scale across multiple teams or products, with strong governance, security, and operational excellence for analytics and AI-enabled workflows. Experience defining and monitoring product success through metrics such as adoption, engagement, time to insight, reliability, or time-to-value, and using these to guide iterative improvements across analytics platforms and AI-assisted features. Demonstrated experience taking products from concept to scaled adoption, including shaping product vision, validating concepts with users, partnering with engineering for delivery, and managing rollouts and change management. Accommodation Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at About Expedia Group Expedia Group includes three flagship consumer brands - Expedia, and Vrbo - along with a leading B2B travel business and travel advertising offerings. We help travelers explore the world with confidence and ease. Important notice: employment opportunities and job offers at Expedia Group will always come from the Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Our email domain The official place to find and apply for roles is Equal Opportunity Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age. Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Our brands include: Brand Expedia Expedia Partner Solutions, Vrbo , trivago , Orbitz , Travelocity , Hotwire , Wotif , ebookers , CheapTickets , Expedia Group Media Solutions, Expedia Local Expert and Expedia Cruises . For more information, visit .
Senior Cyber Security Engineer
The Beauty Tech Group Manchester, Lancashire
We are looking for an experienced, hands on Senior Cyber Security Engineer to take technical ownership of our security tooling and controls the first dedicated cyber security hire in a growing in house IT and Security function. Reporting directly to the Head of IT & Security, this is a high autonomy role with a genuine voice in shaping our security strategy: not executing someone else's playbook, but helping to write it. You will own the configuration, hardening and continuous improvement of our defensive stack across a modern Microsoft and Google estate, working hands on day to day while partnering with the wider business to keep a fast growing, global organisation secure and resilient. As the function matures, there is a clear path for the right person to grow the role and, in time, a team around them. What you'll be doing Security Operations & Tooling Ownership Endpoint & Device Strategy: Own the technical configuration, lifecycle management and policy optimisation of endpoint security tooling and enterprise mobile device management (MDM/MAM), namely Microsoft Intune and Defender. Identity & Access Management: Harden and manage Identity & Access Management (IAM) baselines across our core collaboration ecosystems (including Microsoft 365 and Google Workspace), ensuring strict adherence to the Principle of Least Privilege. Authentication & Email Hardening: Optimise modern authentication types (Windows Hello, macOS Platform SSO), secure application API permissions and Entra Enterprise App Registrations, and advance our email filtering policies ensuring our SPF, DKIM and DMARC records are correctly provisioned and optimal. Network Foundations: Support network security objectives, contributing technical oversight to core networking principles, network segmentation, wireless authentication and secure access pathways. Incident Response & Vulnerability Execution Threat Mitigation: Act as the primary internal technical interface for our Managed Detection and Response (MDR) platform, coordinating rapid threat isolation, host containment and system tuning. Vulnerability Lifecycle: Deploy and manage vulnerability management tooling, taking ownership of patch remediation, configuration audits and threat tracking across the estate to systematically close technical blind spots. Resilience Planning: Assist in the design, technical testing and documentation of operational incident response playbooks and isolated system backup verification procedures. Continuous Tuning: Maintain and optimise anti malware and filtering controls so that security standards balance effectively against user productivity. Governance, Continuity & Collaboration Change Control: Adhere to and champion strict internal change control processes so that security enhancements and maintenance do not disrupt operational continuity. Security by Design: Partner with wider business units to conduct lightweight security and technical risk assessments on new third party SaaS vendors and systems prior to onboarding. Compliance Telemetry: Support the Head of IT & Security with evidence gathering, audit tracking and data telemetry to validate our ongoing cyber resilience and company disclosure obligations. Security Culture: Promote a culture of accountability and security awareness, including the coordination and technical execution of data driven internal phishing simulation exercises. Skills, knowledge & expertise Essential Hands on experience administering and hardening the Microsoft stack Intune, Defender for Endpoint and Entra ID as the core of a live endpoint and identity estate. Strong working knowledge of modern identity and access management: authentication protocols, conditional access, Entra app registrations and the Principle of Least Privilege. A track record of operating independently in a security or senior infrastructure role, comfortable owning and driving work with minimal oversight. A clear communicator who can explain technical reasoning to non technical colleagues and constructively challenge decisions, including upward. Desirable Experience administering and hardening Google Workspace alongside Microsoft 365. Familiarity with federated identity and modern authentication methods AML/OIDC, Windows Hello for Business and macOS Platform SSO. Working knowledge of email authentication SPF, DKIM and DMARC. Experience working alongside an external MDR/SOC partner for detection and incident response. A grounding in network security fundamentals, segmentation, wireless authentication and secure access ideally on Cisco Meraki. Hands on experience with vulnerability management tooling and patch/remediation workflows. Awareness of security governance and compliance evidence work, such as supporting audit and disclosure obligations. Relevant certifications (e.g. Microsoft SC 200, SC 300 or AZ 500, or equivalent). Why work at The Beauty Tech Group At The Beauty Tech Group, we're redefining the future of beauty by bringing cutting edge technology into homes around the world. Born from CurrentBody and now home to category leading brands including CurrentBody Skin, ZIIP Beauty, Tria Laser, and CurrentBody Skin: The Clinic, we innovate at pace to create transformative devices and skincare solutions used globally. Our brands combine clinical credibility with consumer focused design, spanning LED, radio frequency, microcurrent, and laser technologies, and are trusted by customers in over 80 countries. Working here means building your career in an environment where you're empowered to develop deep expertise, take ownership of your impact and think big as part of a fast growing, ambitious business. We're looking for exceptional people to join us at an exciting stage and help shape the next generation of beauty technology brands. What's in it for you 25 days holiday (increasing with service) + Holiday Buy scheme Auto enrolment pension scheme Work from home every Wednesday Onsite café, gym and free parking Staff discounts across CurrentBody Skin, ZIIP Beauty, and Tria Laser Subsidised travel, Cycle to Work, and EV/tech schemes Supported studies, Employee Assistance Programme and enhanced family leave Social events, office brunches and career development opportunities Recruitment process Application reviewed by the Talent Acquisition team Initial call with the Talent Acquisition team Video interview with the hiring manager In person interview at the office (including a short task) Feedback At The Beauty Tech Group, we are committed to creating a diverse and inclusive workplace where everyone feels valued and empowered to succeed. We welcome applications from all backgrounds and experiences.
22/07/2026
Full time
We are looking for an experienced, hands on Senior Cyber Security Engineer to take technical ownership of our security tooling and controls the first dedicated cyber security hire in a growing in house IT and Security function. Reporting directly to the Head of IT & Security, this is a high autonomy role with a genuine voice in shaping our security strategy: not executing someone else's playbook, but helping to write it. You will own the configuration, hardening and continuous improvement of our defensive stack across a modern Microsoft and Google estate, working hands on day to day while partnering with the wider business to keep a fast growing, global organisation secure and resilient. As the function matures, there is a clear path for the right person to grow the role and, in time, a team around them. What you'll be doing Security Operations & Tooling Ownership Endpoint & Device Strategy: Own the technical configuration, lifecycle management and policy optimisation of endpoint security tooling and enterprise mobile device management (MDM/MAM), namely Microsoft Intune and Defender. Identity & Access Management: Harden and manage Identity & Access Management (IAM) baselines across our core collaboration ecosystems (including Microsoft 365 and Google Workspace), ensuring strict adherence to the Principle of Least Privilege. Authentication & Email Hardening: Optimise modern authentication types (Windows Hello, macOS Platform SSO), secure application API permissions and Entra Enterprise App Registrations, and advance our email filtering policies ensuring our SPF, DKIM and DMARC records are correctly provisioned and optimal. Network Foundations: Support network security objectives, contributing technical oversight to core networking principles, network segmentation, wireless authentication and secure access pathways. Incident Response & Vulnerability Execution Threat Mitigation: Act as the primary internal technical interface for our Managed Detection and Response (MDR) platform, coordinating rapid threat isolation, host containment and system tuning. Vulnerability Lifecycle: Deploy and manage vulnerability management tooling, taking ownership of patch remediation, configuration audits and threat tracking across the estate to systematically close technical blind spots. Resilience Planning: Assist in the design, technical testing and documentation of operational incident response playbooks and isolated system backup verification procedures. Continuous Tuning: Maintain and optimise anti malware and filtering controls so that security standards balance effectively against user productivity. Governance, Continuity & Collaboration Change Control: Adhere to and champion strict internal change control processes so that security enhancements and maintenance do not disrupt operational continuity. Security by Design: Partner with wider business units to conduct lightweight security and technical risk assessments on new third party SaaS vendors and systems prior to onboarding. Compliance Telemetry: Support the Head of IT & Security with evidence gathering, audit tracking and data telemetry to validate our ongoing cyber resilience and company disclosure obligations. Security Culture: Promote a culture of accountability and security awareness, including the coordination and technical execution of data driven internal phishing simulation exercises. Skills, knowledge & expertise Essential Hands on experience administering and hardening the Microsoft stack Intune, Defender for Endpoint and Entra ID as the core of a live endpoint and identity estate. Strong working knowledge of modern identity and access management: authentication protocols, conditional access, Entra app registrations and the Principle of Least Privilege. A track record of operating independently in a security or senior infrastructure role, comfortable owning and driving work with minimal oversight. A clear communicator who can explain technical reasoning to non technical colleagues and constructively challenge decisions, including upward. Desirable Experience administering and hardening Google Workspace alongside Microsoft 365. Familiarity with federated identity and modern authentication methods AML/OIDC, Windows Hello for Business and macOS Platform SSO. Working knowledge of email authentication SPF, DKIM and DMARC. Experience working alongside an external MDR/SOC partner for detection and incident response. A grounding in network security fundamentals, segmentation, wireless authentication and secure access ideally on Cisco Meraki. Hands on experience with vulnerability management tooling and patch/remediation workflows. Awareness of security governance and compliance evidence work, such as supporting audit and disclosure obligations. Relevant certifications (e.g. Microsoft SC 200, SC 300 or AZ 500, or equivalent). Why work at The Beauty Tech Group At The Beauty Tech Group, we're redefining the future of beauty by bringing cutting edge technology into homes around the world. Born from CurrentBody and now home to category leading brands including CurrentBody Skin, ZIIP Beauty, Tria Laser, and CurrentBody Skin: The Clinic, we innovate at pace to create transformative devices and skincare solutions used globally. Our brands combine clinical credibility with consumer focused design, spanning LED, radio frequency, microcurrent, and laser technologies, and are trusted by customers in over 80 countries. Working here means building your career in an environment where you're empowered to develop deep expertise, take ownership of your impact and think big as part of a fast growing, ambitious business. We're looking for exceptional people to join us at an exciting stage and help shape the next generation of beauty technology brands. What's in it for you 25 days holiday (increasing with service) + Holiday Buy scheme Auto enrolment pension scheme Work from home every Wednesday Onsite café, gym and free parking Staff discounts across CurrentBody Skin, ZIIP Beauty, and Tria Laser Subsidised travel, Cycle to Work, and EV/tech schemes Supported studies, Employee Assistance Programme and enhanced family leave Social events, office brunches and career development opportunities Recruitment process Application reviewed by the Talent Acquisition team Initial call with the Talent Acquisition team Video interview with the hiring manager In person interview at the office (including a short task) Feedback At The Beauty Tech Group, we are committed to creating a diverse and inclusive workplace where everyone feels valued and empowered to succeed. We welcome applications from all backgrounds and experiences.
Senior IVVQ Engineer
Hitachi Vantara Corporation
About Us A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there's something for everyone to get stuck into. And that's where you come in. Job Description Our Opportunity Our Project Engineering function are currently looking for a Senior Integration, Verification, Validation & Qualification (IVVQ) Engineer. As a Senior IVVQ Engineer, you are responsible for all aspects of system integration and system testing for solutions that meet the needs of our clients and users within the rail domain. You will work closely with cross-functional teams to understand requirements, develop integration and testing tools and approaches to implement solutions and ensure the scalability, reliability, and performance of our products and solutions. This is a hybrid role working a minimum of three days per week from our site in Bradford on Avon and may involve some travel to our other sites. Flexibility to work on-site during commissioning phases is required. Key Responsibilities Work collaboratively with other engineering disciplines and other stakeholders to ensure successful delivery of the project. Lead the identification and closure of site defects, technical debt, performance bottlenecks, and other engineering issues. Understand and lead the project delivery processes, methodologies, and use the defined tools as set out in the GTS Management System and the project specific IVVQ Management Plans and Engineering Management Plans. Keep up-to-date with the latest technologies, tools, and trends in IVVQ development Support Work Package Managers with timely provision of status, accurate measurement of progress and forecasting of remaining work and by Identifying change, variation, risk and opportunity to the work package manager wherever the scope of works is impacted. Where appointed act as WPM and lead the IVVQ team operationally. Interface with the client to gain approval of test specifications and to host acceptance testing activities. Write and/or approve test plans, test strategy documents and test specifications. Execute test specifications (according to test plan and project schedule), record and/or approve results of test execution. Raise/investigate/verify defects. Maintain agreed quality target/standards. Identify and implement verification methods (IADT). Technical Skills and Experience Extensive experience in systems development, with a deep understanding of IVVQ principles and methodologies. Strong proficiency in SQL database querying and data analysis Experience with networking technologies, including Cisco and Netgear switches; Windows and Linux network configuration, troubleshooting, and design review Software testing experience, including test automation Python scripting for automation and system tasks Understanding of systems architecture and integration principles Hands on experience with Linux system configuration (CentOS, RHEL 6, Ubuntu) and bash scripting Familiarity with IBM DOORS for requirements management Practical knowledge of Agile methodologies and tools such as JIRA Awareness of DevOps practices, including CI/CD pipelines Proven experience in testing and integrating complex systems applications Solid understanding of systems architecture and design patterns. Varied experience working in an engineering environment and understanding of engineering delivery methodologies. Be able to define and manage configuration control Proven ability to define, develop and implement IVVQ tools. Experience of SW tools and deployments Additional Qualifications Drivers Licence - Preferred IRSE Electronics Systems Licence - Nice to have Human Skills Excellent leadership, communication, stakeholder management, motivation and inter personal skills Ability to build and sustain strong working relationships at all levels Demonstrated ability to lead, manage, mentor and coach a diverse team Demonstrable experience in achieving buy in from strong technical stakeholders Excellent problem solving ability, trade off skills and attention to detail. What to Expect We aim to complete a two-stage interview process, with at least one of these held in person at our Bradford on Avon office. The interviews will focus on technical and behavioural competencies. Reasonable adjustments are available with prior notice so please let the Talent Acquisition (TA) partner know if this would be necessary. To find out what reasonable adjustments are, and what might be available, your TA partner will be happy to discuss this with you. What We Can Offer We're committed to giving you opportunities to be your best. We believe in embracing the passion and potential of our people, and to achieve this we offer market leading training, development and experiences, along with the opportunity to be mentored and coached by some of the smartest minds in the industry. We hire from within as our first priority, so you'll have a myriad of opportunities within our diverse, global organisation. Flexibility Your health and well-being matters to us and that's why we offer you the flexibility to do what's important to you; whether that's part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer. We would be delighted if you would be one of our followers at
22/07/2026
Full time
About Us A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there's something for everyone to get stuck into. And that's where you come in. Job Description Our Opportunity Our Project Engineering function are currently looking for a Senior Integration, Verification, Validation & Qualification (IVVQ) Engineer. As a Senior IVVQ Engineer, you are responsible for all aspects of system integration and system testing for solutions that meet the needs of our clients and users within the rail domain. You will work closely with cross-functional teams to understand requirements, develop integration and testing tools and approaches to implement solutions and ensure the scalability, reliability, and performance of our products and solutions. This is a hybrid role working a minimum of three days per week from our site in Bradford on Avon and may involve some travel to our other sites. Flexibility to work on-site during commissioning phases is required. Key Responsibilities Work collaboratively with other engineering disciplines and other stakeholders to ensure successful delivery of the project. Lead the identification and closure of site defects, technical debt, performance bottlenecks, and other engineering issues. Understand and lead the project delivery processes, methodologies, and use the defined tools as set out in the GTS Management System and the project specific IVVQ Management Plans and Engineering Management Plans. Keep up-to-date with the latest technologies, tools, and trends in IVVQ development Support Work Package Managers with timely provision of status, accurate measurement of progress and forecasting of remaining work and by Identifying change, variation, risk and opportunity to the work package manager wherever the scope of works is impacted. Where appointed act as WPM and lead the IVVQ team operationally. Interface with the client to gain approval of test specifications and to host acceptance testing activities. Write and/or approve test plans, test strategy documents and test specifications. Execute test specifications (according to test plan and project schedule), record and/or approve results of test execution. Raise/investigate/verify defects. Maintain agreed quality target/standards. Identify and implement verification methods (IADT). Technical Skills and Experience Extensive experience in systems development, with a deep understanding of IVVQ principles and methodologies. Strong proficiency in SQL database querying and data analysis Experience with networking technologies, including Cisco and Netgear switches; Windows and Linux network configuration, troubleshooting, and design review Software testing experience, including test automation Python scripting for automation and system tasks Understanding of systems architecture and integration principles Hands on experience with Linux system configuration (CentOS, RHEL 6, Ubuntu) and bash scripting Familiarity with IBM DOORS for requirements management Practical knowledge of Agile methodologies and tools such as JIRA Awareness of DevOps practices, including CI/CD pipelines Proven experience in testing and integrating complex systems applications Solid understanding of systems architecture and design patterns. Varied experience working in an engineering environment and understanding of engineering delivery methodologies. Be able to define and manage configuration control Proven ability to define, develop and implement IVVQ tools. Experience of SW tools and deployments Additional Qualifications Drivers Licence - Preferred IRSE Electronics Systems Licence - Nice to have Human Skills Excellent leadership, communication, stakeholder management, motivation and inter personal skills Ability to build and sustain strong working relationships at all levels Demonstrated ability to lead, manage, mentor and coach a diverse team Demonstrable experience in achieving buy in from strong technical stakeholders Excellent problem solving ability, trade off skills and attention to detail. What to Expect We aim to complete a two-stage interview process, with at least one of these held in person at our Bradford on Avon office. The interviews will focus on technical and behavioural competencies. Reasonable adjustments are available with prior notice so please let the Talent Acquisition (TA) partner know if this would be necessary. To find out what reasonable adjustments are, and what might be available, your TA partner will be happy to discuss this with you. What We Can Offer We're committed to giving you opportunities to be your best. We believe in embracing the passion and potential of our people, and to achieve this we offer market leading training, development and experiences, along with the opportunity to be mentored and coached by some of the smartest minds in the industry. We hire from within as our first priority, so you'll have a myriad of opportunities within our diverse, global organisation. Flexibility Your health and well-being matters to us and that's why we offer you the flexibility to do what's important to you; whether that's part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer. We would be delighted if you would be one of our followers at
Customer Data Scientist
Amplitude
Amplitude is the leading AI analytics platform, helping over 4,700 customers-including Atlassian, Burger King, NBCUniversal, and Square-build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked across multiple categories in G2's Winter 2026 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do. Amplitude's Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion-one focused on psychological safety, empathy, and human connection-that will allow employees of all backgrounds to thrive. Amplitude is on a mission to help companies build better products through data. Following our acquisition of Statsig, we now offer one of the most comprehensive experimentation and product analytics platforms on the market. As an Customer Data Scientist, you will combine deep experimentation expertise, applied statistics, and customer-facing technical consulting to help some of the world's most sophisticated product and engineering organisations evaluate, adopt, and scale modern experimentation programs. This is a highly strategic and technical role that partners closely with Sales, Solutions Engineering, Product, and Engineering teams. You will serve as the trusted expert on experimentation methodology, statistical rigor, and experimentation infrastructure, helping customers solve complex challenges while influencing the future direction of the Amplitude and Statsig platforms. Responsibilities Serve as the primary experimentation expert throughout customer evaluations, guiding technical discussions from discovery through proof of concept. Partner directly with data scientists, engineers, and technical leaders to advise on experiment design, statistical methodology, measurement frameworks, and experimentation architecture. Help customers build scalable and trustworthy experimentation programs by educating teams on best practices in experimentation, metric development, variance reduction, and results interpretation. Collaborate closely with Account Executives, Solutions Engineers, Product Managers, and Engineers to accelerate customer success and bring valuable field insights back into product development. Create repeatable frameworks, technical content, and enablement materials that strengthen experimentation expertise across customers and internal teams. Qualifications You have built, scaled, or supported experimentation programs within a product-led technology company and understand both the technical and organizational challenges involved. You have experience working with experimentation platforms such as Statsig, Eppo, Optimizely, LaunchDarkly, or similar technologies. You are comfortable engaging with highly technical audiences and can effectively communicate complex statistical concepts to data scientists, engineers, executives, and business stakeholders. You enjoy translating technical depth into practical business outcomes and helping organizations make better product decisions through experimentation. You have experience influencing product strategy, technical roadmaps, or best practices based on customer needs and market feedback. Minimum Requirements 5+ years of experience in Data Science, Experimentation, Analytics, Applied Statistics, or a related field with a strong foundation in experimental design and causal inference. Hands on experience designing, running, and analyzing A/B tests and applying advanced experimentation methodologies, including variance reduction, holdouts, sequential testing, or related techniques. Strong proficiency in SQL and python and experience working with cloud data warehouses such as Snowflake, BigQuery, or Redshift. Experience using Python or R for statistical analysis, experimentation, and data modelling. Experience working directly with customers, stakeholders, or cross functional partners to solve complex technical challenges and communicate sophisticated concepts effectively. You are willing and able to travel approximately % of the time to meet with customers, support strategic engagements, and participate in team and industry events. As set forth in Amplitude's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
22/07/2026
Full time
Amplitude is the leading AI analytics platform, helping over 4,700 customers-including Atlassian, Burger King, NBCUniversal, and Square-build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked across multiple categories in G2's Winter 2026 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do. Amplitude's Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion-one focused on psychological safety, empathy, and human connection-that will allow employees of all backgrounds to thrive. Amplitude is on a mission to help companies build better products through data. Following our acquisition of Statsig, we now offer one of the most comprehensive experimentation and product analytics platforms on the market. As an Customer Data Scientist, you will combine deep experimentation expertise, applied statistics, and customer-facing technical consulting to help some of the world's most sophisticated product and engineering organisations evaluate, adopt, and scale modern experimentation programs. This is a highly strategic and technical role that partners closely with Sales, Solutions Engineering, Product, and Engineering teams. You will serve as the trusted expert on experimentation methodology, statistical rigor, and experimentation infrastructure, helping customers solve complex challenges while influencing the future direction of the Amplitude and Statsig platforms. Responsibilities Serve as the primary experimentation expert throughout customer evaluations, guiding technical discussions from discovery through proof of concept. Partner directly with data scientists, engineers, and technical leaders to advise on experiment design, statistical methodology, measurement frameworks, and experimentation architecture. Help customers build scalable and trustworthy experimentation programs by educating teams on best practices in experimentation, metric development, variance reduction, and results interpretation. Collaborate closely with Account Executives, Solutions Engineers, Product Managers, and Engineers to accelerate customer success and bring valuable field insights back into product development. Create repeatable frameworks, technical content, and enablement materials that strengthen experimentation expertise across customers and internal teams. Qualifications You have built, scaled, or supported experimentation programs within a product-led technology company and understand both the technical and organizational challenges involved. You have experience working with experimentation platforms such as Statsig, Eppo, Optimizely, LaunchDarkly, or similar technologies. You are comfortable engaging with highly technical audiences and can effectively communicate complex statistical concepts to data scientists, engineers, executives, and business stakeholders. You enjoy translating technical depth into practical business outcomes and helping organizations make better product decisions through experimentation. You have experience influencing product strategy, technical roadmaps, or best practices based on customer needs and market feedback. Minimum Requirements 5+ years of experience in Data Science, Experimentation, Analytics, Applied Statistics, or a related field with a strong foundation in experimental design and causal inference. Hands on experience designing, running, and analyzing A/B tests and applying advanced experimentation methodologies, including variance reduction, holdouts, sequential testing, or related techniques. Strong proficiency in SQL and python and experience working with cloud data warehouses such as Snowflake, BigQuery, or Redshift. Experience using Python or R for statistical analysis, experimentation, and data modelling. Experience working directly with customers, stakeholders, or cross functional partners to solve complex technical challenges and communicate sophisticated concepts effectively. You are willing and able to travel approximately % of the time to meet with customers, support strategic engagements, and participate in team and industry events. As set forth in Amplitude's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
Network Implementation Engineer III
Google Inc. City Of Westminster, London
Bachelor's degree in Network Engineering or Telecom Engineering, a related technical field, or equivalent practical experience. 3 years of experience in carrier-class environments. Experience working with field operation technicians, engineers, contractors, or vendors in a telecommunications environment. Experience with both Layer 1 physical infrastructure (DWDM, AC/DC power, OSP/ISP) and Layer 2/3 networking (TCP/IP, routing). Preferred qualifications: Experience in developing and implementing automation solutions for network deployment or similar processes. Experience interpreting, validating, and executing complex technical deployment packages. Experience with network installation, network configuration, network infrastructure, network operations, optical engineering and operations, IP backbone, and project management. About the job As a Network Implementation Engineer, you will be the initial point of our efforts to execute deployment, maintenance, and operations of private data networks worldwide. You will work with Technical Program Managers, Network Engineers, Design and Infrastructure Engineers, Field Engineers within Google, as well as construction and telecommunications vendors and contractors, all to position your team and organization for success. You will facilitate faster, better, and more efficient, positive outcomes for the business and our customers. Your objective will be to build the world's most reliable, cost-effective and scalable network to support all of our current and future customers and users globally. Google's network provides services to millions of Internet users around the world. Our metros are on the edge of our network where Google connects to its users. The Network Team is responsible for operating that network reliably and at scale. Our team owns the full life cycle of all space, power, and network assets in all of Google's data centers and metro points of presence globally. From the foundation, we are involved from site acquisition to construction and are accountable for what space and power is delivered. We're involved in every facet of network delivery from architecture and design to installation, configuration, activation, and commissioning. Responsibilities Deliver Google's network reliably and at scale, with a focus on workflow automation and efficiency. Drive adaptable and scalable approaches, collaborating with cross-functional teams to optimize network deployment cycle time and operational costs through process improvements. Own an area of responsibility, addressing issues, anticipating needs and escalating as necessary, while identifying automation opportunities to improve efficiency and prevent reoccurring failure modes. Maintain accurate network data to drive operational excellence. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire. Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
21/07/2026
Full time
Bachelor's degree in Network Engineering or Telecom Engineering, a related technical field, or equivalent practical experience. 3 years of experience in carrier-class environments. Experience working with field operation technicians, engineers, contractors, or vendors in a telecommunications environment. Experience with both Layer 1 physical infrastructure (DWDM, AC/DC power, OSP/ISP) and Layer 2/3 networking (TCP/IP, routing). Preferred qualifications: Experience in developing and implementing automation solutions for network deployment or similar processes. Experience interpreting, validating, and executing complex technical deployment packages. Experience with network installation, network configuration, network infrastructure, network operations, optical engineering and operations, IP backbone, and project management. About the job As a Network Implementation Engineer, you will be the initial point of our efforts to execute deployment, maintenance, and operations of private data networks worldwide. You will work with Technical Program Managers, Network Engineers, Design and Infrastructure Engineers, Field Engineers within Google, as well as construction and telecommunications vendors and contractors, all to position your team and organization for success. You will facilitate faster, better, and more efficient, positive outcomes for the business and our customers. Your objective will be to build the world's most reliable, cost-effective and scalable network to support all of our current and future customers and users globally. Google's network provides services to millions of Internet users around the world. Our metros are on the edge of our network where Google connects to its users. The Network Team is responsible for operating that network reliably and at scale. Our team owns the full life cycle of all space, power, and network assets in all of Google's data centers and metro points of presence globally. From the foundation, we are involved from site acquisition to construction and are accountable for what space and power is delivered. We're involved in every facet of network delivery from architecture and design to installation, configuration, activation, and commissioning. Responsibilities Deliver Google's network reliably and at scale, with a focus on workflow automation and efficiency. Drive adaptable and scalable approaches, collaborating with cross-functional teams to optimize network deployment cycle time and operational costs through process improvements. Own an area of responsibility, addressing issues, anticipating needs and escalating as necessary, while identifying automation opportunities to improve efficiency and prevent reoccurring failure modes. Maintain accurate network data to drive operational excellence. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire. Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
Whitestone Resourcing Limited
Project Manager - Business & Digital Transformation
Whitestone Resourcing Limited Halifax, Yorkshire
Project Manager - Business & Digital Transformation West Yorkshire Hybrid Working 50,000- 60,000 + Car Allowance This is not a traditional Project Manager role. We're partnering with a rapidly growing, private equity-backed organisation embarking on a major transformation programme that will redefine how the business operates. Having recently undergone significant investment and leadership change, the business has committed to a long-term digital, data and operational transformation strategy designed to support substantial growth and future acquisitions. As Project Manager, you'll join at the start of this journey, helping to shape and deliver a transformation programme spanning ERP, data, analytics, AI and business process redesign. Much of this would be viewed as sitting very much at the 'bleeding edge' of innovation. You'll work alongside an experienced transformation leader and play a key role in bringing structure, governance and delivery discipline to a fast-moving environment. The Opportunity The organisation is replacing legacy ways of working and building a modern digital ecosystem designed around data, automation and user experience. Current initiatives include: Enterprise-wide ERP transformation Modern data platform implementation Advanced reporting and analytics capability AI-led process improvement initiatives Business process redesign Future acquisition integration programmes Development of innovative digital products and services This is a rare opportunity to join a business at the beginning of a multi-year transformation programme and develop into a broader leadership role as the function grows. Key Responsibilities Manage multiple business and digital transformation initiatives simultaneously Develop and maintain programme plans, governance and delivery frameworks Coordinate internal stakeholders, delivery partners and external consultancies Drive business readiness, adoption and operational transition activities Manage risks, issues, dependencies and change control processes Support ERP, data and technology-enabled transformation projects Translate complex concepts into clear and actionable plans Help bridge the gap between business operations, technology and change Act as a trusted deputy to the transformation leadership team when required About You We're looking for a strong Project Manager who understands how people, process, technology and data come together to drive business change. You'll likely bring: Experience delivering business and digital transformation projects SaaS, ERP or enterprise systems implementation experience Strong stakeholder engagement and communication skills Experience establishing governance, controls and reporting mechanisms A pragmatic approach to project delivery Excellent organisational and planning capabilities Confidence working alongside technical specialists and external partners Strong emotional intelligence and the ability to influence at multiple levels Desirable Experience Microsoft Dynamics 365 or ERP transformation programmes Data and analytics initiatives AI or emerging technology projects Private equity-backed organisations Mergers, acquisitions or business integration projects Operational transformation within multi-site organisations The Person Success in this role will come from your ability to combine structure with adaptability. You'll be calm under pressure, solutions-focused and comfortable operating in an environment where priorities evolve quickly. You'll enjoy helping people navigate change, bringing clarity to complexity and turning ambitious ideas into practical delivery plans. For someone with the right mindset and ambition, this role offers the opportunity to grow alongside a significant transformation programme and become a key figure in the organisation's future success.
21/07/2026
Full time
Project Manager - Business & Digital Transformation West Yorkshire Hybrid Working 50,000- 60,000 + Car Allowance This is not a traditional Project Manager role. We're partnering with a rapidly growing, private equity-backed organisation embarking on a major transformation programme that will redefine how the business operates. Having recently undergone significant investment and leadership change, the business has committed to a long-term digital, data and operational transformation strategy designed to support substantial growth and future acquisitions. As Project Manager, you'll join at the start of this journey, helping to shape and deliver a transformation programme spanning ERP, data, analytics, AI and business process redesign. Much of this would be viewed as sitting very much at the 'bleeding edge' of innovation. You'll work alongside an experienced transformation leader and play a key role in bringing structure, governance and delivery discipline to a fast-moving environment. The Opportunity The organisation is replacing legacy ways of working and building a modern digital ecosystem designed around data, automation and user experience. Current initiatives include: Enterprise-wide ERP transformation Modern data platform implementation Advanced reporting and analytics capability AI-led process improvement initiatives Business process redesign Future acquisition integration programmes Development of innovative digital products and services This is a rare opportunity to join a business at the beginning of a multi-year transformation programme and develop into a broader leadership role as the function grows. Key Responsibilities Manage multiple business and digital transformation initiatives simultaneously Develop and maintain programme plans, governance and delivery frameworks Coordinate internal stakeholders, delivery partners and external consultancies Drive business readiness, adoption and operational transition activities Manage risks, issues, dependencies and change control processes Support ERP, data and technology-enabled transformation projects Translate complex concepts into clear and actionable plans Help bridge the gap between business operations, technology and change Act as a trusted deputy to the transformation leadership team when required About You We're looking for a strong Project Manager who understands how people, process, technology and data come together to drive business change. You'll likely bring: Experience delivering business and digital transformation projects SaaS, ERP or enterprise systems implementation experience Strong stakeholder engagement and communication skills Experience establishing governance, controls and reporting mechanisms A pragmatic approach to project delivery Excellent organisational and planning capabilities Confidence working alongside technical specialists and external partners Strong emotional intelligence and the ability to influence at multiple levels Desirable Experience Microsoft Dynamics 365 or ERP transformation programmes Data and analytics initiatives AI or emerging technology projects Private equity-backed organisations Mergers, acquisitions or business integration projects Operational transformation within multi-site organisations The Person Success in this role will come from your ability to combine structure with adaptability. You'll be calm under pressure, solutions-focused and comfortable operating in an environment where priorities evolve quickly. You'll enjoy helping people navigate change, bringing clarity to complexity and turning ambitious ideas into practical delivery plans. For someone with the right mindset and ambition, this role offers the opportunity to grow alongside a significant transformation programme and become a key figure in the organisation's future success.
ARM
Service Designer - SC Cleared
ARM
Service Designer 3 Month contract - Inside IR35 - up to 580 per day London based - hybrid working - 2-3 days onsite Government sector - must have current and active SC Clearance to be considered Key Responsibilities: Plan, lead, and deliver service design for public service in Discovery, Apply a range of methods-e.g. stakeholder interviews, contextual inquiry Synthesise findings into clear, actionable outputs such as problem statements, user journeys, blueprints and flows Translate insights into strategic priorities and design recommendations that inform product strategy and roadmap decisions Collaborate with cross functional teams - User Researchers, Interaction Designers (UX / UI), Business Analysts and Technical leads to ensure materials are insight driven. Communicate findings to varied audiences-through visual artefacts, presentations, and stakeholder playbacks Facilitate workshops, playback sessions and show-and-tells to drive cross-functional understanding and alignment To map the whole problem and think beyond the confides of the brief yet be cognisant of the challenge at hand Skills & Experience Excellent experience advocating for and working within GDS service standards. Create engaging narratives and stories based on research findings to communicate insights effectively. Strong portfolio or case studies showing research that informed successful service or product outcomes Incredible and demonstrable experience creating user journey maps or E2E diagrams. Strong storytelling skills with an ability to present complex information clearly. Excellent communication and collaboration skills. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
21/07/2026
Contractor
Service Designer 3 Month contract - Inside IR35 - up to 580 per day London based - hybrid working - 2-3 days onsite Government sector - must have current and active SC Clearance to be considered Key Responsibilities: Plan, lead, and deliver service design for public service in Discovery, Apply a range of methods-e.g. stakeholder interviews, contextual inquiry Synthesise findings into clear, actionable outputs such as problem statements, user journeys, blueprints and flows Translate insights into strategic priorities and design recommendations that inform product strategy and roadmap decisions Collaborate with cross functional teams - User Researchers, Interaction Designers (UX / UI), Business Analysts and Technical leads to ensure materials are insight driven. Communicate findings to varied audiences-through visual artefacts, presentations, and stakeholder playbacks Facilitate workshops, playback sessions and show-and-tells to drive cross-functional understanding and alignment To map the whole problem and think beyond the confides of the brief yet be cognisant of the challenge at hand Skills & Experience Excellent experience advocating for and working within GDS service standards. Create engaging narratives and stories based on research findings to communicate insights effectively. Strong portfolio or case studies showing research that informed successful service or product outcomes Incredible and demonstrable experience creating user journey maps or E2E diagrams. Strong storytelling skills with an ability to present complex information clearly. Excellent communication and collaboration skills. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Senior Software Engineer, Product Engineering - UK
Tensec
Location UK Employment Type Full time Location Type Remote Department Engineering EMEA Engineering Compensation UK - London £112K - £137K • Offers Equity UK £103K - £126K • Offers Equity Please read our Engineering Levels and Engineering Compensation resources to learn how we define levels and approach compensation across different locations. The posted range represents the typical compensation range for this role. To determine actual compensation we review the market rate of each candidate which can include a variety of factors including qualifications, experience, and location. Additional benefits are shared as part of the job posting. Hi I'm Abhik, Ashby's Co-Founder and VP of Engineering. We're looking for an ambitious full-stack engineer who is laser-focused on solving customer problems and making the right long-term investments to solve them not only today but in our future features and products. What Ashby gives you in return is the best of both early and growth stage environments. The agency and no nonsense of a seed startup: you write product specs, make product and design decisions, and build in an almost no meeting culture. While also the product market fit and scale of a growth stage startup: tens of thousands of daily users who depend on your software and eagerly await your next feature. We have notable customers like Notion, Linear, Shopify, and Snowflake. Our growth and retention metrics are best in class among our peers: we have tens of millions in ARR, growing >100% year over year, very low churn, and many years of runway. We'll share more details once we meet. You've probably seen this role posted before, and it's because we're always expanding the team (we're on track to double this year). We're bubbling with ideas on how to support Talent Acquisition through software, and we've started the journey of building products beyond Talent Acquisition. We read every application and aim to respond to yours within 3 4 days (often sooner). About the Role and How We Work Our engineering culture strives to recreate the environments where we did our best work as ICs - where we had the ownership and agency to impact our users with creative and innovative software. I started my career building software for artists in the Visual Effects industry. It was a formative experience for me as a software engineer because success relied on my ability to be a product manager and designer. I talked to artists to understand their needs. I came up with ideas. I did industry research, designed interfaces, and prototyped ideas. I watched artists use what I built and decided what to tackle in the next iteration. No daily stand ups, no t shirt sizing, no planning meetings. I studied computer science to solve problems, not tickets, and this felt exactly like that. I not only felt creative and fulfilled but the agency and ownership we were given as engineers powered an incredible amount of innovation. Innovation came differently (or not at all) at technology startups beyond the seed stage, often through an engineer's force of will and ability to push back against culture (rather than any encouragement from it). Engineering was narrowed to implementation and delivery, partly due to the influence of other departments and partly due to the influx of "Agile" processes like sprint planning. In those companies, I felt like a JIRA jockey. At Ashby, we're building an environment that is optimistic about what engineers can own and achieve. An environment that embraces innovative engineers, and, frankly, often stays out of their way. As a Product Engineer, you'll take ownership over a large portion of one of our products and own projects end to end (wearing hats traditionally worn by product and design). You'll research competitors, write product specs, make wireframes, and more. To ground it with examples, product engineers at Ashby have: Designed and built automated interview scheduling. This feature automates scheduling by calculating possible times from a pool of interviewers and other constraints, and then presenting these times to the candidate for selection via our responsive web app. This solves the "Calendar Tetris" problem I talk about in What We're Building. Built a generalized declarative filter architecture that allows users to create complex filters for any record with a consistent UI and compile it to SQL in our backend. Many user facing features use it. Specced, designed, and implemented a feature that allows users to complete signing offers entirely within Ashby. This project involved talking to customers to understand their requirements, deciding what technologies to use, building a prototype, and working with other team members to integrate the final implementation into additional features. What We're Building As engineers, we are used to tooling that makes us better at what we do. When we started Ashby, we saw the opposite with Talent Acquisition software. Recruiting teams were leveling up how they did their work, but instead of software meeting this new standard, it held them back. Scheduling a final round is an excellent example. Recruiting teams wanted to schedule candidates faster, track interviewer preparation and quality, and do it with half the headcount. A recruiter needed to manually collect availability from the candidate, identify qualified interviewers, perform "Calendar Tetris" to find who is available to interview the candidate, schedule on the earliest date possible, and make any last minute adjustments as availability changed. They must do this while considering the interview load on each individual and whether interviewers need to be trained and shadowing others. TA software didn't help. As hiring managers, we know TA is a critical function, and as engineers, we know software can do better. So, we built and continue to build Ashby to give TA teams the highest standard of tooling. Software that's intelligent and powerful. Software that provides insights into where they're failing and automates or simplifies many of the tasks they're underwater with. We want other functions and departments to be jealous of what TA teams can do with Ashby, and today they often are! Why You Should or Shouldn't Apply Software engineers come in many flavors, not all of which fit our model. Here are some things to help you decide if this fits you and what you're looking for: You're not afraid to tackle any part of a technology stack. You do what's necessary to successfully deliver a feature, whether writing frontend or choosing new infrastructure. We'll provide a supportive environment to do it successfully (e.g., design system, SRE team). You've tackled projects with a lot of product and technical ambiguity, and you thrive at the intersection of the two. You know how to strike the right balance between speed and quality. You are ambitious and always looking to improve your skills. You're an excellent collaborator and communicator. You seek to create leverage in your work. Put another way, you shouldn't apply if: You need company driven process and structure to get your projects across the finish line. You only want to do exciting work. You can get lost in the details. You haven't led or taken ownership of projects before. You want to mentor earlier career engineers. To you, a tech lead, staff, or principal engineer is someone who spends most of their time project managing or doing architecture reviews. Engineering Culture Our engineering culture is motivated by Benji's (my Co founder and CEO) and my belief that a small, talented team, given the right environment, can build high quality software fast (and work regular hours!). We do it through: Minimal process with ownership over decisions normally made by product and design Natural collaboration and deliberate communication Investing in tools and abstractions that give us leverage Putting effort into building a diverse team Minimal Process & Lots of Ownership The best engineers we've worked with delivered reliably magical outcomes. They took customer problems and relentlessly drove them to solutions that were not only successful but often brilliant and creative. While they did this with minimal oversight, stakeholders were never in the dark as to what was going on, and no setback was a surprise. Traditional product development processes aren't meant for the best engineers. Their purpose is to create consistent outcomes regardless of the engineer's skill. But, consistency comes at the expense of an engineer's time and freedom-both ingredients necessary to generate those magical outcomes. As a result, process stifles the best engineers and doesn't give others the opportunity to practice the behaviors that made the best engineers the "best." At Ashby, we want to build an environment that encourages every engineer to be their best. So, at Ashby, every Engineer runs their project. Product Managers (and Designers) build strategy, do customer research, and hand off problem briefs to Engineers. Engineers take on the rest: they research the problem, write product specs, build wireframes, and implement their solution end to end. We rely on engineers, not process, to push information outward to the relevant folks (e.g., Product Managers) and pull folks in to help (e.g., Designers, Infra). It's a new level of ownership for many engineers, but we'd rather an engineer fail a bit and coach up their skills than use process as a crutch. . click apply for full job details
21/07/2026
Full time
Location UK Employment Type Full time Location Type Remote Department Engineering EMEA Engineering Compensation UK - London £112K - £137K • Offers Equity UK £103K - £126K • Offers Equity Please read our Engineering Levels and Engineering Compensation resources to learn how we define levels and approach compensation across different locations. The posted range represents the typical compensation range for this role. To determine actual compensation we review the market rate of each candidate which can include a variety of factors including qualifications, experience, and location. Additional benefits are shared as part of the job posting. Hi I'm Abhik, Ashby's Co-Founder and VP of Engineering. We're looking for an ambitious full-stack engineer who is laser-focused on solving customer problems and making the right long-term investments to solve them not only today but in our future features and products. What Ashby gives you in return is the best of both early and growth stage environments. The agency and no nonsense of a seed startup: you write product specs, make product and design decisions, and build in an almost no meeting culture. While also the product market fit and scale of a growth stage startup: tens of thousands of daily users who depend on your software and eagerly await your next feature. We have notable customers like Notion, Linear, Shopify, and Snowflake. Our growth and retention metrics are best in class among our peers: we have tens of millions in ARR, growing >100% year over year, very low churn, and many years of runway. We'll share more details once we meet. You've probably seen this role posted before, and it's because we're always expanding the team (we're on track to double this year). We're bubbling with ideas on how to support Talent Acquisition through software, and we've started the journey of building products beyond Talent Acquisition. We read every application and aim to respond to yours within 3 4 days (often sooner). About the Role and How We Work Our engineering culture strives to recreate the environments where we did our best work as ICs - where we had the ownership and agency to impact our users with creative and innovative software. I started my career building software for artists in the Visual Effects industry. It was a formative experience for me as a software engineer because success relied on my ability to be a product manager and designer. I talked to artists to understand their needs. I came up with ideas. I did industry research, designed interfaces, and prototyped ideas. I watched artists use what I built and decided what to tackle in the next iteration. No daily stand ups, no t shirt sizing, no planning meetings. I studied computer science to solve problems, not tickets, and this felt exactly like that. I not only felt creative and fulfilled but the agency and ownership we were given as engineers powered an incredible amount of innovation. Innovation came differently (or not at all) at technology startups beyond the seed stage, often through an engineer's force of will and ability to push back against culture (rather than any encouragement from it). Engineering was narrowed to implementation and delivery, partly due to the influence of other departments and partly due to the influx of "Agile" processes like sprint planning. In those companies, I felt like a JIRA jockey. At Ashby, we're building an environment that is optimistic about what engineers can own and achieve. An environment that embraces innovative engineers, and, frankly, often stays out of their way. As a Product Engineer, you'll take ownership over a large portion of one of our products and own projects end to end (wearing hats traditionally worn by product and design). You'll research competitors, write product specs, make wireframes, and more. To ground it with examples, product engineers at Ashby have: Designed and built automated interview scheduling. This feature automates scheduling by calculating possible times from a pool of interviewers and other constraints, and then presenting these times to the candidate for selection via our responsive web app. This solves the "Calendar Tetris" problem I talk about in What We're Building. Built a generalized declarative filter architecture that allows users to create complex filters for any record with a consistent UI and compile it to SQL in our backend. Many user facing features use it. Specced, designed, and implemented a feature that allows users to complete signing offers entirely within Ashby. This project involved talking to customers to understand their requirements, deciding what technologies to use, building a prototype, and working with other team members to integrate the final implementation into additional features. What We're Building As engineers, we are used to tooling that makes us better at what we do. When we started Ashby, we saw the opposite with Talent Acquisition software. Recruiting teams were leveling up how they did their work, but instead of software meeting this new standard, it held them back. Scheduling a final round is an excellent example. Recruiting teams wanted to schedule candidates faster, track interviewer preparation and quality, and do it with half the headcount. A recruiter needed to manually collect availability from the candidate, identify qualified interviewers, perform "Calendar Tetris" to find who is available to interview the candidate, schedule on the earliest date possible, and make any last minute adjustments as availability changed. They must do this while considering the interview load on each individual and whether interviewers need to be trained and shadowing others. TA software didn't help. As hiring managers, we know TA is a critical function, and as engineers, we know software can do better. So, we built and continue to build Ashby to give TA teams the highest standard of tooling. Software that's intelligent and powerful. Software that provides insights into where they're failing and automates or simplifies many of the tasks they're underwater with. We want other functions and departments to be jealous of what TA teams can do with Ashby, and today they often are! Why You Should or Shouldn't Apply Software engineers come in many flavors, not all of which fit our model. Here are some things to help you decide if this fits you and what you're looking for: You're not afraid to tackle any part of a technology stack. You do what's necessary to successfully deliver a feature, whether writing frontend or choosing new infrastructure. We'll provide a supportive environment to do it successfully (e.g., design system, SRE team). You've tackled projects with a lot of product and technical ambiguity, and you thrive at the intersection of the two. You know how to strike the right balance between speed and quality. You are ambitious and always looking to improve your skills. You're an excellent collaborator and communicator. You seek to create leverage in your work. Put another way, you shouldn't apply if: You need company driven process and structure to get your projects across the finish line. You only want to do exciting work. You can get lost in the details. You haven't led or taken ownership of projects before. You want to mentor earlier career engineers. To you, a tech lead, staff, or principal engineer is someone who spends most of their time project managing or doing architecture reviews. Engineering Culture Our engineering culture is motivated by Benji's (my Co founder and CEO) and my belief that a small, talented team, given the right environment, can build high quality software fast (and work regular hours!). We do it through: Minimal process with ownership over decisions normally made by product and design Natural collaboration and deliberate communication Investing in tools and abstractions that give us leverage Putting effort into building a diverse team Minimal Process & Lots of Ownership The best engineers we've worked with delivered reliably magical outcomes. They took customer problems and relentlessly drove them to solutions that were not only successful but often brilliant and creative. While they did this with minimal oversight, stakeholders were never in the dark as to what was going on, and no setback was a surprise. Traditional product development processes aren't meant for the best engineers. Their purpose is to create consistent outcomes regardless of the engineer's skill. But, consistency comes at the expense of an engineer's time and freedom-both ingredients necessary to generate those magical outcomes. As a result, process stifles the best engineers and doesn't give others the opportunity to practice the behaviors that made the best engineers the "best." At Ashby, we want to build an environment that encourages every engineer to be their best. So, at Ashby, every Engineer runs their project. Product Managers (and Designers) build strategy, do customer research, and hand off problem briefs to Engineers. Engineers take on the rest: they research the problem, write product specs, build wireframes, and implement their solution end to end. We rely on engineers, not process, to push information outward to the relevant folks (e.g., Product Managers) and pull folks in to help (e.g., Designers, Infra). It's a new level of ownership for many engineers, but we'd rather an engineer fail a bit and coach up their skills than use process as a crutch. . click apply for full job details
Collaboration & Personal Productivity Tech Lead
Nomad Foods Inc Woking, Surrey
Overview This role is accountable for not only the End User Computing (EUC) elements for Nomad Foods, but also for ensuring that the training of the 2000+ office workers and defining and educating all users on how to get the most from the technology which is deployed. It is a highly visible and influential role within Nomad Foods The EUC, Collaboration & personal productivity Technology Lead will report directly to the Service Operations Manager, and will be responsible for the identification, design and delivery of new end user computing and personal productivity technology requirements along with reviewing and aligning changes to existing platforms and services. The individual will also be required to drive the deployment of new solutions either directly or through engagement with and oversight of multiple third-party partners and vendors. This role will work with the rest of the Tech function to ensure services are stable and maintained and will report service levels monthly. Within Personal Productivity, this person will proactively drive improvements in the service performance. In this role communication is key and you will be expected to engage with senior stakeholders (Exec and Exec -1) as well as internal Customers at all levels of the organisation with the ability to cater the style and technical content on an individual basis. The role will work with all countries / sites currently supported by Nomad Foods Group Technology (currently at 27 locations, with additional growth from potential future acquisitions). Responsibilities Full ownership of the EUC agenda from choosing hardware, deploying software and updates and ensuring that the 3rd party which supports our EUC is equipped to do so. Manage budget/spend of approx. €1-2M Define the yearly project to update ways of working for all Nomad White collar workers and set up training/communication to ensure that they can best use these tools. This will involve being a leader on a cross functional culture project to define how we use collaboration tools in 2025 and beyond Be accountable for the service to our Executive team given their slightly different needs due to travel. Ensure you build relationships with them and their Exec Admin teams Ensure that the licensing for EUC is up to date and managed to the budget. Managing the audit and controls related to EUC proactively to result in zero deficiencies. Working within a pan-European environment, you will build and maintain close relationships with key business Stakeholders at every level, Group and Factory IT Teams and selected 3rd party providers to anticipate needs and identify gaps and technologies that will enable Nomad Foods to evolve with technology as a Partner. Provide input and informed advice to Teams within Technology and key Business Partners ensuring you listen to feedback from our functions and work to identify solutions either using existing tools or recommending new ones. You will be expected to stay up to date on technology trends and proactively identify appropriate opportunities to improve IT capability provision and / or reduce cost with the use of technology. You will also need to keep your knowledge broad and be expected to utilise our wide range of technology partners to learn and explore solutions that fit both the strategy but also the culture of our business. You will support the transition of new and updated services from delivery into production. The journey of our tools, applications, platforms and solutions should never stop once they are delivered and you will be expected to provide review and change support for any major feature or experience changes planned for core systems or infrastructure. Communication and education of our Colleagues is becoming more and more important and as part of this role you will also be responsible for the planning and facilitation of training for new systems launched within the Technology Team and work to help our users gain the most value from existing group wide applications & services. Write "How To" user guides to enable the business understands how to exploit the technology tools in which we have invested and ensure that they get to all employees through a number of channels e.g. webcast, townhalls, Video learning etc Work closely with our internal Communications Team as well as our external Communications partner to deliver focussed Technology updates and guides to the business Arrange the delivery of external Technology training where required to our business, working with the training Companies and Communications teams to agree content and distribute content and booking details Support the delivery of the Quarterly Webcast by our CEO - replace the previous solution with an "internal" platform and offer this to other markets across Nomad - ensuring that these are fully trained and supported locally. Hand over to the Run Team once this process is established Attend regular Technology Governance meetings with Nomads Vendors and third parties representing the Technology & Infrastructure team and make strategic decisions around solutions Qualifications Essential Graduate calibre IT professional with a minimum of 10 years of experience in a service, infrastructure or technology role in a corporate or service provider context Experience of working in an international and fast paced environment Knowledge of core and emerging IT technologies and their application in a business context Ability to manage the deployment of technology across an international business to deliver business value Effective interpersonal and influencing skills and an ability to maintain professional relationships with key influencers across the business Matrix Management at a management/senior stakeholder level Ability to communicate at all levels Confident presenter and communicator with an ability to explain complex topics clearly to a non-technical audience Desirable FMCG experience Experience of delivering through outsourced and offshore service providers, in an international context Experience of working with third party delivery organisations Experience of exploiting Office 365, as well as telephony and networking
21/07/2026
Full time
Overview This role is accountable for not only the End User Computing (EUC) elements for Nomad Foods, but also for ensuring that the training of the 2000+ office workers and defining and educating all users on how to get the most from the technology which is deployed. It is a highly visible and influential role within Nomad Foods The EUC, Collaboration & personal productivity Technology Lead will report directly to the Service Operations Manager, and will be responsible for the identification, design and delivery of new end user computing and personal productivity technology requirements along with reviewing and aligning changes to existing platforms and services. The individual will also be required to drive the deployment of new solutions either directly or through engagement with and oversight of multiple third-party partners and vendors. This role will work with the rest of the Tech function to ensure services are stable and maintained and will report service levels monthly. Within Personal Productivity, this person will proactively drive improvements in the service performance. In this role communication is key and you will be expected to engage with senior stakeholders (Exec and Exec -1) as well as internal Customers at all levels of the organisation with the ability to cater the style and technical content on an individual basis. The role will work with all countries / sites currently supported by Nomad Foods Group Technology (currently at 27 locations, with additional growth from potential future acquisitions). Responsibilities Full ownership of the EUC agenda from choosing hardware, deploying software and updates and ensuring that the 3rd party which supports our EUC is equipped to do so. Manage budget/spend of approx. €1-2M Define the yearly project to update ways of working for all Nomad White collar workers and set up training/communication to ensure that they can best use these tools. This will involve being a leader on a cross functional culture project to define how we use collaboration tools in 2025 and beyond Be accountable for the service to our Executive team given their slightly different needs due to travel. Ensure you build relationships with them and their Exec Admin teams Ensure that the licensing for EUC is up to date and managed to the budget. Managing the audit and controls related to EUC proactively to result in zero deficiencies. Working within a pan-European environment, you will build and maintain close relationships with key business Stakeholders at every level, Group and Factory IT Teams and selected 3rd party providers to anticipate needs and identify gaps and technologies that will enable Nomad Foods to evolve with technology as a Partner. Provide input and informed advice to Teams within Technology and key Business Partners ensuring you listen to feedback from our functions and work to identify solutions either using existing tools or recommending new ones. You will be expected to stay up to date on technology trends and proactively identify appropriate opportunities to improve IT capability provision and / or reduce cost with the use of technology. You will also need to keep your knowledge broad and be expected to utilise our wide range of technology partners to learn and explore solutions that fit both the strategy but also the culture of our business. You will support the transition of new and updated services from delivery into production. The journey of our tools, applications, platforms and solutions should never stop once they are delivered and you will be expected to provide review and change support for any major feature or experience changes planned for core systems or infrastructure. Communication and education of our Colleagues is becoming more and more important and as part of this role you will also be responsible for the planning and facilitation of training for new systems launched within the Technology Team and work to help our users gain the most value from existing group wide applications & services. Write "How To" user guides to enable the business understands how to exploit the technology tools in which we have invested and ensure that they get to all employees through a number of channels e.g. webcast, townhalls, Video learning etc Work closely with our internal Communications Team as well as our external Communications partner to deliver focussed Technology updates and guides to the business Arrange the delivery of external Technology training where required to our business, working with the training Companies and Communications teams to agree content and distribute content and booking details Support the delivery of the Quarterly Webcast by our CEO - replace the previous solution with an "internal" platform and offer this to other markets across Nomad - ensuring that these are fully trained and supported locally. Hand over to the Run Team once this process is established Attend regular Technology Governance meetings with Nomads Vendors and third parties representing the Technology & Infrastructure team and make strategic decisions around solutions Qualifications Essential Graduate calibre IT professional with a minimum of 10 years of experience in a service, infrastructure or technology role in a corporate or service provider context Experience of working in an international and fast paced environment Knowledge of core and emerging IT technologies and their application in a business context Ability to manage the deployment of technology across an international business to deliver business value Effective interpersonal and influencing skills and an ability to maintain professional relationships with key influencers across the business Matrix Management at a management/senior stakeholder level Ability to communicate at all levels Confident presenter and communicator with an ability to explain complex topics clearly to a non-technical audience Desirable FMCG experience Experience of delivering through outsourced and offshore service providers, in an international context Experience of working with third party delivery organisations Experience of exploiting Office 365, as well as telephony and networking
Product Manager III, Analytics Platform Capabilities
PowerToFly
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business. Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere. We are looking for a Product Manager III to help shape and scale analytics platform capabilities that make Expedia Group more data driven. This role focuses on self service analytics, business intelligence platforms, and AI powered analytics experiences that help users move from question to insight with greater speed, trust, and ease. In this role, you will: Own a defined area of Expedia Group's analytics platform portfolio, with emphasis on self service and AI assisted analytics capabilities that make it easier for users to move from question to insight quickly and with trust. Translate the needs of analysts, product managers, and business stakeholders into a clear product strategy, roadmap, and prioritized backlog that improves discoverability, usability, governance, and adoption of analytics and BI platforms. Partner closely with engineering and design to define requirements and deliver intuitive, reliable, and scalable product experiences across self service, BI, and conversational analytics workflows. Shape and evolve AI powered analytics experiences, including natural language and conversational interfaces, to provide governed, secure, and high quality insights for both technical and non technical users. Drive data informed decision making by defining success metrics, analyzing qualitative and quantitative signals, and using them to inform trade offs, releases, and continuous improvement across analytics capabilities. Work across platform and domain teams to align roadmaps, simplify overlapping or fragmented analytics experiences, and support rollout, change management, and adoption of new capabilities through clear communication and documentation. Minimum Qualifications 5+ years of product management experience delivering internal platforms, data products, analytics tools, BI capabilities, developer platforms, or other technical enterprise software in a cross functional environment. Hands on experience working with Tableau and a strong understanding of Tableau based analytics and reporting workflows, including dashboard discovery, governance, usability, and adoption. Demonstrated ability to understand analytics user workflows and technical platform constraints, and convert that understanding into clear product decisions, requirements, and prioritized roadmaps that drive adoption and measurable business outcomes. Experience working closely with engineering teams to define and sequence delivery, ship iterative improvements, and ensure analytics and BI platform capabilities are reliable, scalable, well governed, and secure. Strong analytical thinking and communication skills, with a focus on measurable outcomes such as adoption, usage, and business value, and familiarity with analytics workflows, BI tools, SQL based environments, or data platform ecosystems. Familiarity with AI driven systems, tools, or workflows and applying AI/ML concepts to real world products, particularly in the context of analytics, BI, or data platforms. Preferred Qualifications Experience building or enhancing self service analytics, BI, data exploration, or insight sharing products used by a range of technical and non technical personas, with a track record of driving sustained adoption and engagement. Proven record of shipping AI or LLM powered analytics experiences (such as conversational analytics, AI assisted query and insight generation, or decision support tools) with attention to trustworthy AI principles including safety, bias, privacy, and failure mode analysis, and that safely integrate and operate AI/ML enabled solutions that improve analytics outcomes. Background developing frameworks, tools, or platform capabilities that scale across multiple teams or products, with strong governance, security, and operational excellence for analytics and AI enabled workflows. Experience defining and monitoring product success through metrics such as adoption, engagement, time to insight, reliability, or time to value, and using these to guide iterative improvements across analytics platforms and AI assisted features. Demonstrated experience taking products from concept to scaled adoption, including shaping product vision, validating concepts with users, partnering with engineering for delivery, and managing rollouts and change management. Accommodation requests Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at About Expedia Group Expedia Group includes three flagship consumer brands-Expedia, and Vrbo-along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease. Important notice Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain The official place to find and apply for roles is Equal Opportunity Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
21/07/2026
Full time
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business. Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere. We are looking for a Product Manager III to help shape and scale analytics platform capabilities that make Expedia Group more data driven. This role focuses on self service analytics, business intelligence platforms, and AI powered analytics experiences that help users move from question to insight with greater speed, trust, and ease. In this role, you will: Own a defined area of Expedia Group's analytics platform portfolio, with emphasis on self service and AI assisted analytics capabilities that make it easier for users to move from question to insight quickly and with trust. Translate the needs of analysts, product managers, and business stakeholders into a clear product strategy, roadmap, and prioritized backlog that improves discoverability, usability, governance, and adoption of analytics and BI platforms. Partner closely with engineering and design to define requirements and deliver intuitive, reliable, and scalable product experiences across self service, BI, and conversational analytics workflows. Shape and evolve AI powered analytics experiences, including natural language and conversational interfaces, to provide governed, secure, and high quality insights for both technical and non technical users. Drive data informed decision making by defining success metrics, analyzing qualitative and quantitative signals, and using them to inform trade offs, releases, and continuous improvement across analytics capabilities. Work across platform and domain teams to align roadmaps, simplify overlapping or fragmented analytics experiences, and support rollout, change management, and adoption of new capabilities through clear communication and documentation. Minimum Qualifications 5+ years of product management experience delivering internal platforms, data products, analytics tools, BI capabilities, developer platforms, or other technical enterprise software in a cross functional environment. Hands on experience working with Tableau and a strong understanding of Tableau based analytics and reporting workflows, including dashboard discovery, governance, usability, and adoption. Demonstrated ability to understand analytics user workflows and technical platform constraints, and convert that understanding into clear product decisions, requirements, and prioritized roadmaps that drive adoption and measurable business outcomes. Experience working closely with engineering teams to define and sequence delivery, ship iterative improvements, and ensure analytics and BI platform capabilities are reliable, scalable, well governed, and secure. Strong analytical thinking and communication skills, with a focus on measurable outcomes such as adoption, usage, and business value, and familiarity with analytics workflows, BI tools, SQL based environments, or data platform ecosystems. Familiarity with AI driven systems, tools, or workflows and applying AI/ML concepts to real world products, particularly in the context of analytics, BI, or data platforms. Preferred Qualifications Experience building or enhancing self service analytics, BI, data exploration, or insight sharing products used by a range of technical and non technical personas, with a track record of driving sustained adoption and engagement. Proven record of shipping AI or LLM powered analytics experiences (such as conversational analytics, AI assisted query and insight generation, or decision support tools) with attention to trustworthy AI principles including safety, bias, privacy, and failure mode analysis, and that safely integrate and operate AI/ML enabled solutions that improve analytics outcomes. Background developing frameworks, tools, or platform capabilities that scale across multiple teams or products, with strong governance, security, and operational excellence for analytics and AI enabled workflows. Experience defining and monitoring product success through metrics such as adoption, engagement, time to insight, reliability, or time to value, and using these to guide iterative improvements across analytics platforms and AI assisted features. Demonstrated experience taking products from concept to scaled adoption, including shaping product vision, validating concepts with users, partnering with engineering for delivery, and managing rollouts and change management. Accommodation requests Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at About Expedia Group Expedia Group includes three flagship consumer brands-Expedia, and Vrbo-along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease. Important notice Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain The official place to find and apply for roles is Equal Opportunity Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Collaboration & Personal Productivity Tech Lead
Nomad Foods Inc Horsell, Surrey
Overview This role is accountable for not only the End User Computing (EUC) elements for Nomad Foods, but also for ensuring that the training of the 2000+ office workers and defining and educating all users on how to get the most from the technology which is deployed. It is a highly visible and influential role within Nomad Foods The EUC, Collaboration & personal productivity Technology Lead will report directly to the Service Operations Manager, and will be responsible for the identification, design and delivery of new end user computing and personal productivity technology requirements along with reviewing and aligning changes to existing platforms and services. The individual will also be required to drive the deployment of new solutions either directly or through engagement with and oversight of multiple third-party partners and vendors. This role will work with the rest of the Tech function to ensure services are stable and maintained and will report service levels monthly. Within Personal Productivity, this person will proactively drive improvements in the service performance. In this role communication is key and you will be expected to engage with senior stakeholders (Exec and Exec -1) as well as internal Customers at all levels of the organisation with the ability to cater the style and technical content on an individual basis. The role will work with all countries / sites currently supported by Nomad Foods Group Technology (currently at 27 locations, with additional growth from potential future acquisitions). Responsibilities Full ownership of the EUC agenda from choosing hardware, deploying software and updates and ensuring that the 3rd party which supports our EUC is equipped to do so. Manage budget/spend of approx. €1-2M Define the yearly project to update ways of working for all Nomad White collar workers and set up training/communication to ensure that they can best use these tools. This will involve being a leader on a cross functional culture project to define how we use collaboration tools in 2025 and beyond Be accountable for the service to our Executive team given their slightly different needs due to travel. Ensure you build relationships with them and their Exec Admin teams Ensure that the licensing for EUC is up to date and managed to the budget. Managing the audit and controls related to EUC proactively to result in zero deficiencies. Working within a pan-European environment, you will build and maintain close relationships with key business Stakeholders at every level, Group and Factory IT Teams and selected 3rd party providers to anticipate needs and identify gaps and technologies that will enable Nomad Foods to evolve with technology as a Partner. Provide input and informed advice to Teams within Technology and key Business Partners ensuring you listen to feedback from our functions and work to identify solutions either using existing tools or recommending new ones. You will be expected to stay up to date on technology trends and proactively identify appropriate opportunities to improve IT capability provision and / or reduce cost with the use of technology. You will also need to keep your knowledge broad and be expected to utilise our wide range of technology partners to learn and explore solutions that fit both the strategy but also the culture of our business. You will support the transition of new and updated services from delivery into production. The journey of our tools, applications, platforms and solutions should never stop once they are delivered and you will be expected to provide review and change support for any major feature or experience changes planned for core systems or infrastructure. Communication and education of our Colleagues is becoming more and more important and as part of this role you will also be responsible for the planning and facilitation of training for new systems launched within the Technology Team and work to help our users gain the most value from existing group wide applications & services. Write "How To" user guides to enable the business understands how to exploit the technology tools in which we have invested and ensure that they get to all employees through a number of channels e.g. webcast, townhalls, Video learning etc Work closely with our internal Communications Team as well as our external Communications partner to deliver focussed Technology updates and guides to the business Arrange the delivery of external Technology training where required to our business, working with the training Companies and Communications teams to agree content and distribute content and booking details Support the delivery of the Quarterly Webcast by our CEO - replace the previous solution with an "internal" platform and offer this to other markets across Nomad - ensuring that these are fully trained and supported locally. Hand over to the Run Team once this process is established Attend regular Technology Governance meetings with Nomads Vendors and third parties representing the Technology & Infrastructure team and make strategic decisions around solutions Qualifications Essential Graduate calibre IT professional with a minimum of 10 years of experience in a service, infrastructure or technology role in a corporate or service provider context Experience of working in an international and fast paced environment Knowledge of core and emerging IT technologies and their application in a business context Ability to manage the deployment of technology across an international business to deliver business value Effective interpersonal and influencing skills and an ability to maintain professional relationships with key influencers across the business Matrix Management at a management/senior stakeholder level Ability to communicate at all levels Confident presenter and communicator with an ability to explain complex topics clearly to a non-technical audience Desirable FMCG experience Experience of delivering through outsourced and offshore service providers, in an international context Experience of working with third party delivery organisations Experience of exploiting Office 365, as well as telephony and networking
21/07/2026
Full time
Overview This role is accountable for not only the End User Computing (EUC) elements for Nomad Foods, but also for ensuring that the training of the 2000+ office workers and defining and educating all users on how to get the most from the technology which is deployed. It is a highly visible and influential role within Nomad Foods The EUC, Collaboration & personal productivity Technology Lead will report directly to the Service Operations Manager, and will be responsible for the identification, design and delivery of new end user computing and personal productivity technology requirements along with reviewing and aligning changes to existing platforms and services. The individual will also be required to drive the deployment of new solutions either directly or through engagement with and oversight of multiple third-party partners and vendors. This role will work with the rest of the Tech function to ensure services are stable and maintained and will report service levels monthly. Within Personal Productivity, this person will proactively drive improvements in the service performance. In this role communication is key and you will be expected to engage with senior stakeholders (Exec and Exec -1) as well as internal Customers at all levels of the organisation with the ability to cater the style and technical content on an individual basis. The role will work with all countries / sites currently supported by Nomad Foods Group Technology (currently at 27 locations, with additional growth from potential future acquisitions). Responsibilities Full ownership of the EUC agenda from choosing hardware, deploying software and updates and ensuring that the 3rd party which supports our EUC is equipped to do so. Manage budget/spend of approx. €1-2M Define the yearly project to update ways of working for all Nomad White collar workers and set up training/communication to ensure that they can best use these tools. This will involve being a leader on a cross functional culture project to define how we use collaboration tools in 2025 and beyond Be accountable for the service to our Executive team given their slightly different needs due to travel. Ensure you build relationships with them and their Exec Admin teams Ensure that the licensing for EUC is up to date and managed to the budget. Managing the audit and controls related to EUC proactively to result in zero deficiencies. Working within a pan-European environment, you will build and maintain close relationships with key business Stakeholders at every level, Group and Factory IT Teams and selected 3rd party providers to anticipate needs and identify gaps and technologies that will enable Nomad Foods to evolve with technology as a Partner. Provide input and informed advice to Teams within Technology and key Business Partners ensuring you listen to feedback from our functions and work to identify solutions either using existing tools or recommending new ones. You will be expected to stay up to date on technology trends and proactively identify appropriate opportunities to improve IT capability provision and / or reduce cost with the use of technology. You will also need to keep your knowledge broad and be expected to utilise our wide range of technology partners to learn and explore solutions that fit both the strategy but also the culture of our business. You will support the transition of new and updated services from delivery into production. The journey of our tools, applications, platforms and solutions should never stop once they are delivered and you will be expected to provide review and change support for any major feature or experience changes planned for core systems or infrastructure. Communication and education of our Colleagues is becoming more and more important and as part of this role you will also be responsible for the planning and facilitation of training for new systems launched within the Technology Team and work to help our users gain the most value from existing group wide applications & services. Write "How To" user guides to enable the business understands how to exploit the technology tools in which we have invested and ensure that they get to all employees through a number of channels e.g. webcast, townhalls, Video learning etc Work closely with our internal Communications Team as well as our external Communications partner to deliver focussed Technology updates and guides to the business Arrange the delivery of external Technology training where required to our business, working with the training Companies and Communications teams to agree content and distribute content and booking details Support the delivery of the Quarterly Webcast by our CEO - replace the previous solution with an "internal" platform and offer this to other markets across Nomad - ensuring that these are fully trained and supported locally. Hand over to the Run Team once this process is established Attend regular Technology Governance meetings with Nomads Vendors and third parties representing the Technology & Infrastructure team and make strategic decisions around solutions Qualifications Essential Graduate calibre IT professional with a minimum of 10 years of experience in a service, infrastructure or technology role in a corporate or service provider context Experience of working in an international and fast paced environment Knowledge of core and emerging IT technologies and their application in a business context Ability to manage the deployment of technology across an international business to deliver business value Effective interpersonal and influencing skills and an ability to maintain professional relationships with key influencers across the business Matrix Management at a management/senior stakeholder level Ability to communicate at all levels Confident presenter and communicator with an ability to explain complex topics clearly to a non-technical audience Desirable FMCG experience Experience of delivering through outsourced and offshore service providers, in an international context Experience of working with third party delivery organisations Experience of exploiting Office 365, as well as telephony and networking
Head of Web and Search Experience
Watershed Ventures
About Us Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency. Our mission is simple: we're simplifying global business - so businesses thrive wherever they choose to grow. We deliver services across: Global payments and receivables Foreign Exchange (FX) Treasury management Finance reconciliations We are rapidly expanding, with established presence in EMEA, APAC, and North America. Backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide. Our clients span industries from sports and entertainment to logistics and travel, and our community is growing fast. As we continue to scale, we're building a team of exceptional people who share our ambition to transform the future of global payments About the Role: Sokin is looking for a strategic, hands on Head of Web and Search Experience to own and optimize our global web presence. You will be responsible for managing and improving our websites across markets - building high performing landing pages, driving organic growth through SEO and ensuring every digital touchpoint is fast, functional and conversion focused. This role will collaborate closely with the wider marketing function including product marketing, design, content, demand generation and regional teams to deliver localized, data driven experiences that align with business goals and support growth campaigns. The ideal candidate has 4 6 years of experience in website management, deep knowledge of SEO and analytics tools and a proven ability to translate insights into measurable performance improvements. Key Responsibilities Website Management & Development Develop and own the website roadmap, aligning with marketing, sales and business goals. Manage end to end website operations, including content updates, landing page creation and new feature rollouts. Work within CMS platforms (WordPress, Webflow) to build, update and optimize site content at speed. Oversee hosting, domain and technical integrations; troubleshoot issues such as broken links, errors, and downtime. Collaborate with designers, developers and external agencies to execute redesigns, improvements and new projects. Performance, Analytics & Optimization Set up and maintain analytics tools (Google Analytics, GA4, Tag Manager, Search Console, Microsoft Clarity, Crazy Egg, Hotjar, Heap). Track KPIs: traffic, rankings, conversions, bounce rates and page performance. Run heatmaps, A/B testing and CRO experiments to enhance user experience (UX) and conversion rates. Provide regular performance reports with actionable insights to marketing, product and leadership teams. Continuously test, measure and refine strategies to drive lead generation and revenue. Regionalization & Localization Manage the build of regionalized websites across multiple countries and markets, ensuring localized content, SEO alignment and compliance with local regulations. Partner with regional marketing teams to adapt messaging, optimize for local search engines and ensure cultural relevance. Implement scalable processes for website localization to support global expansion. SEO Strategy & Execution Develop and implement on page, off page and technical SEO strategies to increase organic visibility. Conduct keyword research, competitor analysis and site audits to identify growth opportunities. Optimize metadata, headers, structured data, site speed, internal linking and content for ranking improvements. Build and manage backlink acquisition strategies using SEO tools (Ahrefs, SEMrush, Moz, Screaming Frog). Stay ahead of Google algorithm updates, LLM's and industry best practices. Security & Compliance Implement and monitor website security protocols, firewalls and audits. Ensure compliance with GDPR and other data protection regulations. Respond to and resolve security incidents in a timely manner. Requirements Bachelor's degree in Marketing, Digital Media, Computer Science or a related field. 6 years of proven experience managing websites and SEO in a B2B environment. Proficiency with CMS platforms and other related tools (WordPress, Webflow, Calendly, Zapier, Typeform) Knowledge of SEO tools (Ahrefs, SEMrush, Screaming Frog, Moz) and analytics platforms (Google Analytics, GA4, Google Tag Manager, Search Console). Familiarity with HTML, CSS, and JavaScript basics (enough to make small technical edits). Strong understanding of CRO, UX best practices and multi market website management. Excellent project management, stakeholder management and communication skills. Analytical mindset with the ability to translate data into actionable growth strategies. Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in. Sokin is an equal opportunities employer and committed to maintaining an inclusive work environment. As a growing global startup with bases across multiple countries, we were established on and continue to promote an agile, flexible working culture. Please reach out to discuss any accommodations you may require during the recruitment process.
21/07/2026
Full time
About Us Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency. Our mission is simple: we're simplifying global business - so businesses thrive wherever they choose to grow. We deliver services across: Global payments and receivables Foreign Exchange (FX) Treasury management Finance reconciliations We are rapidly expanding, with established presence in EMEA, APAC, and North America. Backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide. Our clients span industries from sports and entertainment to logistics and travel, and our community is growing fast. As we continue to scale, we're building a team of exceptional people who share our ambition to transform the future of global payments About the Role: Sokin is looking for a strategic, hands on Head of Web and Search Experience to own and optimize our global web presence. You will be responsible for managing and improving our websites across markets - building high performing landing pages, driving organic growth through SEO and ensuring every digital touchpoint is fast, functional and conversion focused. This role will collaborate closely with the wider marketing function including product marketing, design, content, demand generation and regional teams to deliver localized, data driven experiences that align with business goals and support growth campaigns. The ideal candidate has 4 6 years of experience in website management, deep knowledge of SEO and analytics tools and a proven ability to translate insights into measurable performance improvements. Key Responsibilities Website Management & Development Develop and own the website roadmap, aligning with marketing, sales and business goals. Manage end to end website operations, including content updates, landing page creation and new feature rollouts. Work within CMS platforms (WordPress, Webflow) to build, update and optimize site content at speed. Oversee hosting, domain and technical integrations; troubleshoot issues such as broken links, errors, and downtime. Collaborate with designers, developers and external agencies to execute redesigns, improvements and new projects. Performance, Analytics & Optimization Set up and maintain analytics tools (Google Analytics, GA4, Tag Manager, Search Console, Microsoft Clarity, Crazy Egg, Hotjar, Heap). Track KPIs: traffic, rankings, conversions, bounce rates and page performance. Run heatmaps, A/B testing and CRO experiments to enhance user experience (UX) and conversion rates. Provide regular performance reports with actionable insights to marketing, product and leadership teams. Continuously test, measure and refine strategies to drive lead generation and revenue. Regionalization & Localization Manage the build of regionalized websites across multiple countries and markets, ensuring localized content, SEO alignment and compliance with local regulations. Partner with regional marketing teams to adapt messaging, optimize for local search engines and ensure cultural relevance. Implement scalable processes for website localization to support global expansion. SEO Strategy & Execution Develop and implement on page, off page and technical SEO strategies to increase organic visibility. Conduct keyword research, competitor analysis and site audits to identify growth opportunities. Optimize metadata, headers, structured data, site speed, internal linking and content for ranking improvements. Build and manage backlink acquisition strategies using SEO tools (Ahrefs, SEMrush, Moz, Screaming Frog). Stay ahead of Google algorithm updates, LLM's and industry best practices. Security & Compliance Implement and monitor website security protocols, firewalls and audits. Ensure compliance with GDPR and other data protection regulations. Respond to and resolve security incidents in a timely manner. Requirements Bachelor's degree in Marketing, Digital Media, Computer Science or a related field. 6 years of proven experience managing websites and SEO in a B2B environment. Proficiency with CMS platforms and other related tools (WordPress, Webflow, Calendly, Zapier, Typeform) Knowledge of SEO tools (Ahrefs, SEMrush, Screaming Frog, Moz) and analytics platforms (Google Analytics, GA4, Google Tag Manager, Search Console). Familiarity with HTML, CSS, and JavaScript basics (enough to make small technical edits). Strong understanding of CRO, UX best practices and multi market website management. Excellent project management, stakeholder management and communication skills. Analytical mindset with the ability to translate data into actionable growth strategies. Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in. Sokin is an equal opportunities employer and committed to maintaining an inclusive work environment. As a growing global startup with bases across multiple countries, we were established on and continue to promote an agile, flexible working culture. Please reach out to discuss any accommodations you may require during the recruitment process.
Head of Product Management
TLC Worldwide
WE ARE HIRING A HEAD OF PRODUCT MANAGEMENT Ever opened a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cinema tickets? If so, you've probably experienced a TLC Worldwide campaign - without even knowing it. At TLC, we help the world's biggest brands drive customer acquisition, loyalty and engagement with emotionally engaging, experience-led rewards. From global banks to high street retailers, our programs are designed shift behaviour, boost ROI and build genuine brand love - at the fraction of the cost of discounting and cash offers. Backed by COSMOS, our all-in-one program platform, we deliver personalised campaigns at scale with live data, smart insights, and seamless customer journeys. We've spent 30 years mastering what moves customers; combining deep consumer insight, a global network of 100,000+ rewards, and a unique ability to drive measurable ROI for brands. We're 400+ people strong, across 15 global hubs. A collective of marketers, creatives and strategists who care about doing great work - and having fun while we do it. We celebrate bold thinking, empower growth, and champion the kind of culture that helps people thrive. Here are a few things that we've got to offer: Dynamic & collaborative team in a creative environment with exposure to global clients & colleagues - Check out our clients Weekly webinars to support your development through our People Academy Annual TLC Wellness Week and programmes throughout the year TLC Culture Club - including seasonal social events, tasty lunches & more TLC Gives Back - volunteering opportunities, including off site visits and volunteering leave TLC Rise - supporting and empowering women into leadership roles 'Frankies' - Our very own awards ceremony where we walk down the TLC red carpet in our best outfits TLC Owner's Club - Everyone that is part of the TLC experience contributes to our success, which is why we all own a piece of TLC as part of our share holder scheme As we continue to evolve our proprietary technology platform, Cosmos, we're looking for a visionary and commercially driven Head of Product Management to shape the next generation of customer engagement, marketing intelligence, data and AI-powered experiences. This is a rare opportunity to define the future of a mission-critical global platform that sits at the heart of our business, powering experiences for millions of consumers and supporting teams across our international network. You'll establish world-class product management disciplines, build a clear and commercially focused roadmap, and lead a growing product function that delivers innovative, scalable and customer centric solutions across our internal, B2B and B2C ecosystems. Working closely with executive stakeholders, engineering, operations, data, commercial and client facing teams, you'll help define how TLC leverages technology, data and AI to create competitive advantage, improve operational efficiency and deliver exceptional experiences for our clients and consumers. This is both a strategic and hands on leadership role, requiring someone who can think long term while delivering meaningful impact today. In this role, you'll: Build a product led culture across TLC Worldwide. Deliver a clear, prioritised and commercially aligned roadmap. Accelerate the integration of AI, automation and data driven capabilities. Increase adoption and value realisation across internal and client facing products. Develop a high performing Product Management team that scales with the business. Position Cosmos as a strategic competitive advantage for TLC globally. What you'll be doing: Shape the Product Vision Define and own the long term product vision and strategic roadmap for Cosmos. Translate business priorities into a clear product strategy and investment plan. Identify emerging technologies, market opportunities and customer needs that drive innovation. Lead the evolution of capabilities across AI, data, marketing intelligence and customer engagement. Balance immediate business requirements with long term platform scalability and growth. Build a High Performing Product Function Establish robust product management frameworks, governance and best practices. Develop and mentor Product Managers and Product Owners. Create a culture of accountability, innovation, customer focus and continuous improvement. Embed product thinking and customer centric decision making across the organisation. Define prioritisation frameworks and operating principles that support effective decision making. Drive Delivery and Platform Growth Own and prioritise the Cosmos roadmap and product backlog. Partner closely with Engineering, Design and Data teams to deliver high quality solutions. Lead end to end product delivery across platforms, applications, integrations and digital experiences. Balance innovation initiatives with platform stability, technical excellence and operational efficiency. Ensure delivery is aligned to business outcomes, customer value and commercial priorities. Lead AI and Data Innovation Drive the adoption of AI enabled products and intelligent automation across the platform. Leverage customer, behavioural and operational insights to inform product decisions. Identify opportunities for personalisation, optimisation and smarter decision making. Ensure Cosmos remains a future ready, scalable and data driven platform. Influence at Executive Level Build trusted relationships with senior stakeholders across the business. Present product strategies, roadmaps, investment cases and performance metrics to senior leadership. Translate complex technical concepts into compelling business narratives. Challenge assumptions, align priorities and influence strategic decisions. Act as the voice and advocate for Cosmos across TLC Worldwide. Champion Customer Experience Ensure a relentless focus on user needs and customer outcomes. Partner with commercial and marketing teams on launches, adoption and go to market plans. Develop training and enablement strategies that maximise product value. Continuously monitor engagement, adoption, satisfaction and business impact. Who we're looking for: Essential Experience Significant experience in Product Management, including leadership responsibility for digital products and platforms. Proven success developing product strategy and delivering measurable business outcomes. Experience leading cross functional teams across Engineering, Design, Data and Commercial functions. Strong understanding of Agile methodologies and modern product management practices. Experience establishing governance, structure and scalable product operating models. Track record delivering web platforms, applications and customer facing digital products. Strong commercial acumen with the ability to balance customer needs, business priorities and technical considerations. Experience working with distributed and offshore development teams. Exceptional stakeholder management and executive communication skills. Data driven decision making experience using customer insights and analytics. Desirable Experience Customer engagement, loyalty, rewards, MarTech or customer experience platforms. AI powered products, automation and personalisation technologies. Marketing intelligence or data rich product environments. Scaling product functions within high growth organisations. Product Management, Agile or Scrum certifications. You're someone who: Thinks strategically but isn't afraid to roll up your sleeves. Is naturally curious and enjoys challenging the status quo. Brings energy, pragmatism and a solutions first mindset. Thrives in fast moving environments where priorities evolve. Builds trust and credibility with stakeholders at every level. Leads through collaboration, influence and inspiration. Takes ownership and accountability for outcomes. Is passionate about creating exceptional user and customer experiences. Being a people led business, we hire upon values and believe that our people are what make the beloved TLC culture so unique. At TLC we aim to create a 'world within the world' that is free from prejudice, bias and inequity. A world where diversity is valued and celebrated, and where we work hard to ensure all our wonderful people are given equal opportunity to succeed. If you're excited by everything we've told you, then it's time to apply!
21/07/2026
Full time
WE ARE HIRING A HEAD OF PRODUCT MANAGEMENT Ever opened a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cinema tickets? If so, you've probably experienced a TLC Worldwide campaign - without even knowing it. At TLC, we help the world's biggest brands drive customer acquisition, loyalty and engagement with emotionally engaging, experience-led rewards. From global banks to high street retailers, our programs are designed shift behaviour, boost ROI and build genuine brand love - at the fraction of the cost of discounting and cash offers. Backed by COSMOS, our all-in-one program platform, we deliver personalised campaigns at scale with live data, smart insights, and seamless customer journeys. We've spent 30 years mastering what moves customers; combining deep consumer insight, a global network of 100,000+ rewards, and a unique ability to drive measurable ROI for brands. We're 400+ people strong, across 15 global hubs. A collective of marketers, creatives and strategists who care about doing great work - and having fun while we do it. We celebrate bold thinking, empower growth, and champion the kind of culture that helps people thrive. Here are a few things that we've got to offer: Dynamic & collaborative team in a creative environment with exposure to global clients & colleagues - Check out our clients Weekly webinars to support your development through our People Academy Annual TLC Wellness Week and programmes throughout the year TLC Culture Club - including seasonal social events, tasty lunches & more TLC Gives Back - volunteering opportunities, including off site visits and volunteering leave TLC Rise - supporting and empowering women into leadership roles 'Frankies' - Our very own awards ceremony where we walk down the TLC red carpet in our best outfits TLC Owner's Club - Everyone that is part of the TLC experience contributes to our success, which is why we all own a piece of TLC as part of our share holder scheme As we continue to evolve our proprietary technology platform, Cosmos, we're looking for a visionary and commercially driven Head of Product Management to shape the next generation of customer engagement, marketing intelligence, data and AI-powered experiences. This is a rare opportunity to define the future of a mission-critical global platform that sits at the heart of our business, powering experiences for millions of consumers and supporting teams across our international network. You'll establish world-class product management disciplines, build a clear and commercially focused roadmap, and lead a growing product function that delivers innovative, scalable and customer centric solutions across our internal, B2B and B2C ecosystems. Working closely with executive stakeholders, engineering, operations, data, commercial and client facing teams, you'll help define how TLC leverages technology, data and AI to create competitive advantage, improve operational efficiency and deliver exceptional experiences for our clients and consumers. This is both a strategic and hands on leadership role, requiring someone who can think long term while delivering meaningful impact today. In this role, you'll: Build a product led culture across TLC Worldwide. Deliver a clear, prioritised and commercially aligned roadmap. Accelerate the integration of AI, automation and data driven capabilities. Increase adoption and value realisation across internal and client facing products. Develop a high performing Product Management team that scales with the business. Position Cosmos as a strategic competitive advantage for TLC globally. What you'll be doing: Shape the Product Vision Define and own the long term product vision and strategic roadmap for Cosmos. Translate business priorities into a clear product strategy and investment plan. Identify emerging technologies, market opportunities and customer needs that drive innovation. Lead the evolution of capabilities across AI, data, marketing intelligence and customer engagement. Balance immediate business requirements with long term platform scalability and growth. Build a High Performing Product Function Establish robust product management frameworks, governance and best practices. Develop and mentor Product Managers and Product Owners. Create a culture of accountability, innovation, customer focus and continuous improvement. Embed product thinking and customer centric decision making across the organisation. Define prioritisation frameworks and operating principles that support effective decision making. Drive Delivery and Platform Growth Own and prioritise the Cosmos roadmap and product backlog. Partner closely with Engineering, Design and Data teams to deliver high quality solutions. Lead end to end product delivery across platforms, applications, integrations and digital experiences. Balance innovation initiatives with platform stability, technical excellence and operational efficiency. Ensure delivery is aligned to business outcomes, customer value and commercial priorities. Lead AI and Data Innovation Drive the adoption of AI enabled products and intelligent automation across the platform. Leverage customer, behavioural and operational insights to inform product decisions. Identify opportunities for personalisation, optimisation and smarter decision making. Ensure Cosmos remains a future ready, scalable and data driven platform. Influence at Executive Level Build trusted relationships with senior stakeholders across the business. Present product strategies, roadmaps, investment cases and performance metrics to senior leadership. Translate complex technical concepts into compelling business narratives. Challenge assumptions, align priorities and influence strategic decisions. Act as the voice and advocate for Cosmos across TLC Worldwide. Champion Customer Experience Ensure a relentless focus on user needs and customer outcomes. Partner with commercial and marketing teams on launches, adoption and go to market plans. Develop training and enablement strategies that maximise product value. Continuously monitor engagement, adoption, satisfaction and business impact. Who we're looking for: Essential Experience Significant experience in Product Management, including leadership responsibility for digital products and platforms. Proven success developing product strategy and delivering measurable business outcomes. Experience leading cross functional teams across Engineering, Design, Data and Commercial functions. Strong understanding of Agile methodologies and modern product management practices. Experience establishing governance, structure and scalable product operating models. Track record delivering web platforms, applications and customer facing digital products. Strong commercial acumen with the ability to balance customer needs, business priorities and technical considerations. Experience working with distributed and offshore development teams. Exceptional stakeholder management and executive communication skills. Data driven decision making experience using customer insights and analytics. Desirable Experience Customer engagement, loyalty, rewards, MarTech or customer experience platforms. AI powered products, automation and personalisation technologies. Marketing intelligence or data rich product environments. Scaling product functions within high growth organisations. Product Management, Agile or Scrum certifications. You're someone who: Thinks strategically but isn't afraid to roll up your sleeves. Is naturally curious and enjoys challenging the status quo. Brings energy, pragmatism and a solutions first mindset. Thrives in fast moving environments where priorities evolve. Builds trust and credibility with stakeholders at every level. Leads through collaboration, influence and inspiration. Takes ownership and accountability for outcomes. Is passionate about creating exceptional user and customer experiences. Being a people led business, we hire upon values and believe that our people are what make the beloved TLC culture so unique. At TLC we aim to create a 'world within the world' that is free from prejudice, bias and inequity. A world where diversity is valued and celebrated, and where we work hard to ensure all our wonderful people are given equal opportunity to succeed. If you're excited by everything we've told you, then it's time to apply!
Reward Gateway
Senior Software Engineer
Reward Gateway
Senior Software Engineer Department: Engineering Employment Type: Full Time Location: London Reporting To: Regional Head of Application Operations Compensation: £70,000 - £85,000 / year Description Reward Gateway, part of Edenred, is a global leader in benefits and employee engagement. We help businesses attract, engage, and retain top talent through strategic reward, recognition, and well being solutions. Guided by our shared missions - "Making the World a Better Place to Work" and "Enriching Connections, For Good" - we're committed to transforming workplaces and improving people's daily lives. Our team embodies entrepreneurial spirit, innovation, and respect. We push boundaries, speak up, and stay human, fostering a culture where imagination thrives. This role offers a hybrid work model to be present in our London office twice a week. This hands on role sits at the intersection of operational excellence and engineering craft. You'll bridge the gap between traditional application support and software engineering by executing scripted remediation, configuration management, feature flag operations, safe, bounded code level fixes, and run book automation - all under clearly defined guardrails. The goal is to reduce unnecessary L3 escalations while increasing autonomy, quality, and impact for our Application Operations function. You'll apply these practices across our AWS environment (EKS), PHP services, and MySQL databases, using Datadog as our observability platform, Kibana for log exploration, and Heap to help quantify and understand customer impact. What You'll be Doing L2.5 Operations Delivery Provide high quality, timely L2.5 support for PHP applications running on EKS with MySQL backends, operating within clear guardrails that include configuration changes, feature flag operations, scripted runbooks, and safe, bounded code level fixes. Model a shift left mindset: resolve more at L2.5, automate more, and expedite escalations, increasing the percentage of incidents resolved without L3 involvement and improving MTTR. Participate in a healthy, sustainable on call rotation with fair schedules, clear escalation paths, and strong post incident learning practices. Engineering Practices Within Operations Apply engineering discipline to operational work: use version control, code review, and testing standards for scripts, runbooks, and automation tooling you produce. Develop and maintain automation scripts, runbooks, and playbooks for known issue patterns across workloads, services, and operational scenarios. Identify and automate repetitive remediation tasks to reduce manual toil and improve MTTR. Observability and Service Readiness Collaborate with peers to ensure the right monitoring signals, dashboards, and alerts exist in Datadog. Tune app level alerts and dashboards to minimise noise and surface actionable signals. Use Kibana to interrogate logs and correlate events with Datadog signals during investigations; improve log usefulness by feeding back patterns for better parsing and context. Use Heap to triangulate and quantify customer impact (affected flows, cohorts, and volumes) during incidents and problem investigations; incorporate findings into incident timelines and post incident reviews. Participate in service onboarding and operability reviews to ensure new and changed services meet defined supportability standards before production. Contribute to the Service Catalogue with accurate ownership, SLAs/SLOs, runbooks, and escalation paths for supported services. Technical Operations and Incident Participation Act as a first responder for application incidents at L2.5: triage, diagnose, and remediate within guardrails (e.g., safe config changes, feature flag toggles, rolling restarts, cache purges, scripted data fixes). Support major incidents by providing technical context, structured diagnostics, Datadog/Kibana evidence, Heap impact analysis, and coordinated remediation alongside the incident commander. Use structured diagnostics before escalating - attach clear evidence, reproducibility steps, and impact assessments to every L3/SRE handoff. Feed operational findings into Problem Management and contribute to post incident reviews; capture learning in improved runbooks, alerts, and automation. Quality, Process and Continuous Improvement Help define, measure, and report on operational KPIs such as MTTR, percentage resolved at L2/L2.5, escalation rate, first contact resolution, and SLO adherence. Continuously assess processes and workflows, delivering improvements that increase efficiency, consistency, and quality; balance reactive demand with proactive improvement work in Agile aligned ways of working. Maintain high standards of documentation - runbooks, known errors, and operational guides are accurate, accessible, and kept up to date. Stakeholder Collaboration Work closely with the Director of Application Operations, Problem Manager, and PETO peers (Platform, Infrastructure, Data, SRE) to ensure a coherent, joined up operational approach. Partner with product aligned engineering teams to understand application architecture, service dependencies, and failure modes; encode this knowledge into operational capabilities and runbooks. Scope and Interfaces (Complementary to SRE) In scope: application centric remediation under guardrails; automation of known issue patterns; high quality runbooks; structured diagnostics; service readiness/documentation for PHP services on EKS with MySQL; ownership of app level dashboards/alerts in Datadog, investigative use of Kibana logs, and customer impact analysis via Heap. Working Hours and Practices Standard hours are 9am - 6pm, Mon - Fri. 1 day in every 4 is on call, paid at 1.5x hourly rate. On call hours are 6pm - 9am. If your on call day falls on a weekend, 24 hour on call cover is required. Experience and Skills Essential Technical Skills Proven experience in application support or operations engineering in cloud environments, ideally supporting PHP services running on Kubernetes (EKS) with MySQL backends. Hands on capability in at least one backend language (PHP preferred; Python or similar also valuable) sufficient to read, diagnose, and write safe operational scripts and minor fixes under guardrails. Practical Kubernetes skills for operations: kubectl/Helm basics, investigating pods/deployments, reading logs/events, understanding readiness/liveness probes, and performing safe rollouts/rollbacks within documented guardrails. MySQL operational fluency: connection and pool issues, slow query detection, query plan basics, common remediation patterns (e.g., indexing recommendations to hand to L3, safe data fixes under runbook guardrails), and understanding of replication/backup implications. Strong experience using Datadog (APM/metrics/traces/dashboards/alerts) for investigation and detection; confident using Kibana for log exploration and correlation; ability to leverage Heap to assess user impact and prioritise remediation. Familiarity with ITSM tooling (e.g., Jira Service Management) and ITIL aligned incident and problem management processes. Strong communication skills; clear, concise documentation; collaborative approach focused on reducing toil, increasing automation, and raising the quality bar. Nice to Have Technical Skills Python. Experience with feature flag platforms and configuration as code within safe operational guardrails. Familiarity with AWS services that commonly interface with PHP/EKS workloads (e.g., CloudWatch, ALB, S3, SQS) and how they surface in Datadog and Kibana. Exposure to service onboarding/operability reviews, SLOs, and contributing to a Service Catalogue. Experience balancing incident response with proactive improvement work in Agile contexts; strong documentation discipline. What Success Looks Like Increased percentage of tickets resolved at L2/L2.5, with reduced unnecessary L3 escalations. A maintained and actively used library of runbooks and automation scripts covering EKS / PHP / MySQL operational scenarios. Measurable reduction in MTTR driven by improved tooling, documentation, and automation. Earned trust of engineering and product peers as a technically credible, collaborative operations engineer. The Interview Process Screening call with a member of the Talent Acquisition Team. First stage interview with Application Operations Leadership and peer (practical scenario or technical assessment relevant to the L2.5 operating model). Final stage interview with Director or VP. Inclusive Recruitment At Reward Gateway Edenred we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate.
21/07/2026
Full time
Senior Software Engineer Department: Engineering Employment Type: Full Time Location: London Reporting To: Regional Head of Application Operations Compensation: £70,000 - £85,000 / year Description Reward Gateway, part of Edenred, is a global leader in benefits and employee engagement. We help businesses attract, engage, and retain top talent through strategic reward, recognition, and well being solutions. Guided by our shared missions - "Making the World a Better Place to Work" and "Enriching Connections, For Good" - we're committed to transforming workplaces and improving people's daily lives. Our team embodies entrepreneurial spirit, innovation, and respect. We push boundaries, speak up, and stay human, fostering a culture where imagination thrives. This role offers a hybrid work model to be present in our London office twice a week. This hands on role sits at the intersection of operational excellence and engineering craft. You'll bridge the gap between traditional application support and software engineering by executing scripted remediation, configuration management, feature flag operations, safe, bounded code level fixes, and run book automation - all under clearly defined guardrails. The goal is to reduce unnecessary L3 escalations while increasing autonomy, quality, and impact for our Application Operations function. You'll apply these practices across our AWS environment (EKS), PHP services, and MySQL databases, using Datadog as our observability platform, Kibana for log exploration, and Heap to help quantify and understand customer impact. What You'll be Doing L2.5 Operations Delivery Provide high quality, timely L2.5 support for PHP applications running on EKS with MySQL backends, operating within clear guardrails that include configuration changes, feature flag operations, scripted runbooks, and safe, bounded code level fixes. Model a shift left mindset: resolve more at L2.5, automate more, and expedite escalations, increasing the percentage of incidents resolved without L3 involvement and improving MTTR. Participate in a healthy, sustainable on call rotation with fair schedules, clear escalation paths, and strong post incident learning practices. Engineering Practices Within Operations Apply engineering discipline to operational work: use version control, code review, and testing standards for scripts, runbooks, and automation tooling you produce. Develop and maintain automation scripts, runbooks, and playbooks for known issue patterns across workloads, services, and operational scenarios. Identify and automate repetitive remediation tasks to reduce manual toil and improve MTTR. Observability and Service Readiness Collaborate with peers to ensure the right monitoring signals, dashboards, and alerts exist in Datadog. Tune app level alerts and dashboards to minimise noise and surface actionable signals. Use Kibana to interrogate logs and correlate events with Datadog signals during investigations; improve log usefulness by feeding back patterns for better parsing and context. Use Heap to triangulate and quantify customer impact (affected flows, cohorts, and volumes) during incidents and problem investigations; incorporate findings into incident timelines and post incident reviews. Participate in service onboarding and operability reviews to ensure new and changed services meet defined supportability standards before production. Contribute to the Service Catalogue with accurate ownership, SLAs/SLOs, runbooks, and escalation paths for supported services. Technical Operations and Incident Participation Act as a first responder for application incidents at L2.5: triage, diagnose, and remediate within guardrails (e.g., safe config changes, feature flag toggles, rolling restarts, cache purges, scripted data fixes). Support major incidents by providing technical context, structured diagnostics, Datadog/Kibana evidence, Heap impact analysis, and coordinated remediation alongside the incident commander. Use structured diagnostics before escalating - attach clear evidence, reproducibility steps, and impact assessments to every L3/SRE handoff. Feed operational findings into Problem Management and contribute to post incident reviews; capture learning in improved runbooks, alerts, and automation. Quality, Process and Continuous Improvement Help define, measure, and report on operational KPIs such as MTTR, percentage resolved at L2/L2.5, escalation rate, first contact resolution, and SLO adherence. Continuously assess processes and workflows, delivering improvements that increase efficiency, consistency, and quality; balance reactive demand with proactive improvement work in Agile aligned ways of working. Maintain high standards of documentation - runbooks, known errors, and operational guides are accurate, accessible, and kept up to date. Stakeholder Collaboration Work closely with the Director of Application Operations, Problem Manager, and PETO peers (Platform, Infrastructure, Data, SRE) to ensure a coherent, joined up operational approach. Partner with product aligned engineering teams to understand application architecture, service dependencies, and failure modes; encode this knowledge into operational capabilities and runbooks. Scope and Interfaces (Complementary to SRE) In scope: application centric remediation under guardrails; automation of known issue patterns; high quality runbooks; structured diagnostics; service readiness/documentation for PHP services on EKS with MySQL; ownership of app level dashboards/alerts in Datadog, investigative use of Kibana logs, and customer impact analysis via Heap. Working Hours and Practices Standard hours are 9am - 6pm, Mon - Fri. 1 day in every 4 is on call, paid at 1.5x hourly rate. On call hours are 6pm - 9am. If your on call day falls on a weekend, 24 hour on call cover is required. Experience and Skills Essential Technical Skills Proven experience in application support or operations engineering in cloud environments, ideally supporting PHP services running on Kubernetes (EKS) with MySQL backends. Hands on capability in at least one backend language (PHP preferred; Python or similar also valuable) sufficient to read, diagnose, and write safe operational scripts and minor fixes under guardrails. Practical Kubernetes skills for operations: kubectl/Helm basics, investigating pods/deployments, reading logs/events, understanding readiness/liveness probes, and performing safe rollouts/rollbacks within documented guardrails. MySQL operational fluency: connection and pool issues, slow query detection, query plan basics, common remediation patterns (e.g., indexing recommendations to hand to L3, safe data fixes under runbook guardrails), and understanding of replication/backup implications. Strong experience using Datadog (APM/metrics/traces/dashboards/alerts) for investigation and detection; confident using Kibana for log exploration and correlation; ability to leverage Heap to assess user impact and prioritise remediation. Familiarity with ITSM tooling (e.g., Jira Service Management) and ITIL aligned incident and problem management processes. Strong communication skills; clear, concise documentation; collaborative approach focused on reducing toil, increasing automation, and raising the quality bar. Nice to Have Technical Skills Python. Experience with feature flag platforms and configuration as code within safe operational guardrails. Familiarity with AWS services that commonly interface with PHP/EKS workloads (e.g., CloudWatch, ALB, S3, SQS) and how they surface in Datadog and Kibana. Exposure to service onboarding/operability reviews, SLOs, and contributing to a Service Catalogue. Experience balancing incident response with proactive improvement work in Agile contexts; strong documentation discipline. What Success Looks Like Increased percentage of tickets resolved at L2/L2.5, with reduced unnecessary L3 escalations. A maintained and actively used library of runbooks and automation scripts covering EKS / PHP / MySQL operational scenarios. Measurable reduction in MTTR driven by improved tooling, documentation, and automation. Earned trust of engineering and product peers as a technically credible, collaborative operations engineer. The Interview Process Screening call with a member of the Talent Acquisition Team. First stage interview with Application Operations Leadership and peer (practical scenario or technical assessment relevant to the L2.5 operating model). Final stage interview with Director or VP. Inclusive Recruitment At Reward Gateway Edenred we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate.
Senior Business Analyst
Moniepoint
Moniepoint Inc. is Africa's all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month. As Nigeria's largest merchant acquirer, we power most of the country's point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. About the role The Senior Business Analyst will be responsible for driving the growth and success of payment products by developing strategies that enhance user acquisition, retention, and overall product engagement. This role requires a blend of analytical skills, strategic thinking, and collaboration across various teams to ensure that payment solutions meet market demands and align with business objectives. Typically, you ensure that the product not only attracts users but also grows efficiently as the company scales. Work closely with product managers, business, development and data engineering teams to guide the sales, marketing and growth team in problem discoveries, monitor and give visibility of product metrics and KPIs. Translate product and business questions into analysis and actionable insights. Develop and maintain scalable and self-service visualization tools and dashboards. Own end-to-end everything analytics related to Marketing and Growth Product: products development cycle, from data requirement gathering and opportunity sizing, to experimentation and post-launch impact analyses. Build robust relationships with stakeholders acting as a strategic and supportive link between the technology, business, and product. Apply various advanced mathematical and statistical modeling techniques and analyses (A/B test, multivariate test, clustering, supervised learning, etc) to solve for product and business problems that drive the highest impact. Qualifications 3-4 years of professional experience outside of an academic and internship setting, in a quantitative analysis role in top companies/industries (tier 1 consulting firms, investment banking or tech companies with heavy use of in programming). Excellent SQL skills - tested during the process Demonstrated experience in designing and analyzing experiments in digital products (A/B test, multivariate, etc.) Knowledge of visualization tools like Tableau and Looker and others Experience with the application of statistical modeling and advanced analytics to provide product-shaping insights Experience in statistical programming (Python) and experience working with popular tools such as Pandas, SciPy, Jupyter/iPython notebooks Excellent spoken and written English Additional skills Product management Analytics Marketing Data Science Design Customer Success What we can offer you Culture - We put our people first and prioritize the well-being of every team member. We've built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human. Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks. Compensation - You'll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits. Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.
21/07/2026
Full time
Moniepoint Inc. is Africa's all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month. As Nigeria's largest merchant acquirer, we power most of the country's point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. About the role The Senior Business Analyst will be responsible for driving the growth and success of payment products by developing strategies that enhance user acquisition, retention, and overall product engagement. This role requires a blend of analytical skills, strategic thinking, and collaboration across various teams to ensure that payment solutions meet market demands and align with business objectives. Typically, you ensure that the product not only attracts users but also grows efficiently as the company scales. Work closely with product managers, business, development and data engineering teams to guide the sales, marketing and growth team in problem discoveries, monitor and give visibility of product metrics and KPIs. Translate product and business questions into analysis and actionable insights. Develop and maintain scalable and self-service visualization tools and dashboards. Own end-to-end everything analytics related to Marketing and Growth Product: products development cycle, from data requirement gathering and opportunity sizing, to experimentation and post-launch impact analyses. Build robust relationships with stakeholders acting as a strategic and supportive link between the technology, business, and product. Apply various advanced mathematical and statistical modeling techniques and analyses (A/B test, multivariate test, clustering, supervised learning, etc) to solve for product and business problems that drive the highest impact. Qualifications 3-4 years of professional experience outside of an academic and internship setting, in a quantitative analysis role in top companies/industries (tier 1 consulting firms, investment banking or tech companies with heavy use of in programming). Excellent SQL skills - tested during the process Demonstrated experience in designing and analyzing experiments in digital products (A/B test, multivariate, etc.) Knowledge of visualization tools like Tableau and Looker and others Experience with the application of statistical modeling and advanced analytics to provide product-shaping insights Experience in statistical programming (Python) and experience working with popular tools such as Pandas, SciPy, Jupyter/iPython notebooks Excellent spoken and written English Additional skills Product management Analytics Marketing Data Science Design Customer Success What we can offer you Culture - We put our people first and prioritize the well-being of every team member. We've built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human. Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks. Compensation - You'll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits. Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.
Senior Digital and Data Manager
Institutional Investors Group on Climate Change
Digital and Data Manager The role We are looking for an experienced Digital and Data Manager, to play a crucial role in understanding business processes, identifying system requirements and implementing technology solutions to enhance organisational efficiency. You will oversee the acquisition, storage, processing and security of data within our organisation and be responsible for ensuring the data is accurate, available and accessible to those who need it while maintaining its integrity and security. You will possess a strong analytical mindset, excellent communication skills and a deep understanding of both business and technology. Main responsibilities The work will comprise the following key activities: Digital Systems and Data Management Oversee and manage the organisation's data and information systems. Drive the continuous development of our data management procedures and systems to ensure data accuracy, accessibility and security in compliance with industry regulations and standards. Own the ongoing governance, optimisation, and continuous improvement of the HubSpot CRM to ensure it remains efficient, scalable, and aligned with evolving organisational needs. Implement and refine the recommendations and plans in the Digital and data strategy to ensure an effective and efficient IT and data roadmap aligned with the organisational strategy. Review and lead on future intranet and document management solutions across the organisation. Collaborate with teams to ensure the delivery of data solutions in line with business requirements. Review and sign-off on technical solution designs provided by third party partners. Manage access controls for sensitive data within systems. Support the implementation and integration of AI-enabled tools and systems, ensuring alignment with organisational needs and technical architecture. Lead on awareness training for users, including regular phishing simulations and resulting actions. Manage and support periodic accreditation process (Cyber Essentials Plus). Ensure the secure and responsible use of AI technologies, including oversight of data privacy, model usage risks and compliance with relevant regulations and guidance. Responsible for asset procurement (working with the Senior Finance and Operations Manager) and management across the organisation, including laptops, smartphones and conferencing equipment. Provide remote management of devices for the organisation. Develop and update key IT and security policies and procedures. Third-party supplier management including managing the relationship with our outsourced MSP. Own and manage third-party supplier and support contracts. Responsible for periodic review and management of a tender process for the outsourced IT support contract. Day-to-day management of the Managed Service Provider, overseeing incidents and ensuring excellent service delivery to users, consistent agreed policies and SLAs, and value for money for the organisation. Evaluate, manage and monitor IT risk for the organisation. Ensure maintenance of the organisation's IT disaster recovery plans. Assess and manage risks associated with AI tools and third-party AI providers. Work with the Associate Director, Finance and Operations to manage the IT budget across the year. Provide support, resources and expertise across the organisation to support users to work efficiently and effectively with the IT tools at their disposal. Provide IT/database/security inductions for new staff. Provide occasional first line and second line support and troubleshooting to users. Train and support end users on existing and new systems and data management systems and tools. Act as a point of expertise on emerging AI technologies, advising on opportunities, risks and best practice. Cyber Security Lead on awareness training for users, including regular phishing simulations and resulting actions. Manage and support periodic accreditation process (Cyber Essentials Plus). Ensure the secure and responsible use of AI technologies, including oversight of data privacy, model usage risks and compliance with relevant regulations and guidance. Asset Management Responsible for asset procurement (working with the Senior Finance and Operations Manager) and management across the organisation, including laptops, smartphones and conferencing equipment. Provide remote management of devices for the organisation. IT Policies and processes Develop and update key IT and security policies and procedures. Third-party supplier management including managing the relationship with our outsourced MSP. Own and manage third-party supplier and support contracts. Responsible for periodic review and management of a tender process for the outsourced IT support contract. Day-to-day management of the Managed Service Provider, overseeing incidents and ensuring excellent service delivery to users, consistent agreed policies and SLAs, and value for money for the organisation. Evaluate, manage and monitor IT risk for the organisation. Ensure maintenance of the organisation's IT disaster recovery plans. Assess and manage risks associated with AI tools and third-party AI providers. IT Budget Work with the Associate Director, Finance and Operations to manage the IT budget across the year. General Provide support, resources and expertise across the organisation to support users to work efficiently and effectively with the IT tools at their disposal. Provide IT/database/security inductions for new staff. Provide occasional first line and second line support and troubleshooting to users. Train and support end users on existing and new systems and data management systems and tools. Act as a point of expertise on emerging AI technologies, advising on opportunities, risks and best practice. Skills and experience Essential Proven experience as a Digital and Data Analyst/Manager or similar role. Strong analytical and problem solving skills. In-depth knowledge of system design architecture and integration principles. Strong understanding of data system best practices, including system design, implementation and maintenance. Knowledge of data security best practices including access controls, encryption and secure data transmission. Demonstrable understanding of Copilot (and other emerging AI tools) and their practical application to enhance data management, automation, and operational efficiency. Strong communication skills - the ability to succinctly distil and understandably convey complex information from and to senior stakeholders. Experience with Sharepoint and more complex data environments. Ability to evaluate the organisation's data needs and make recommendations based on analysis. Strong understanding of data protection regulations e.g. GDPR and other relevant compliance requirements. Skilled at working under pressure with proven ability to prioritise. Ability to work independently and as part of a team. Fluency in English language. Competency in routine IT tools including Microsoft Office. Desirable Knowledge of programming languages and development methodologies. Familiarity with Hubspot, and other external platforms. The full Digital and Data Manager job description can be found here. Why work at IIGCC? People join IIGCC because they care deeply about making a difference by bringing the investment community together to navigate the risks and opportunities of the transition and support progress towards a net zero and climate resilient future. In return, IIGCC offers its employees a competitive salary with a wide range of benefits and supportive ways of working. You can find the full list of our benefits here.
21/07/2026
Full time
Digital and Data Manager The role We are looking for an experienced Digital and Data Manager, to play a crucial role in understanding business processes, identifying system requirements and implementing technology solutions to enhance organisational efficiency. You will oversee the acquisition, storage, processing and security of data within our organisation and be responsible for ensuring the data is accurate, available and accessible to those who need it while maintaining its integrity and security. You will possess a strong analytical mindset, excellent communication skills and a deep understanding of both business and technology. Main responsibilities The work will comprise the following key activities: Digital Systems and Data Management Oversee and manage the organisation's data and information systems. Drive the continuous development of our data management procedures and systems to ensure data accuracy, accessibility and security in compliance with industry regulations and standards. Own the ongoing governance, optimisation, and continuous improvement of the HubSpot CRM to ensure it remains efficient, scalable, and aligned with evolving organisational needs. Implement and refine the recommendations and plans in the Digital and data strategy to ensure an effective and efficient IT and data roadmap aligned with the organisational strategy. Review and lead on future intranet and document management solutions across the organisation. Collaborate with teams to ensure the delivery of data solutions in line with business requirements. Review and sign-off on technical solution designs provided by third party partners. Manage access controls for sensitive data within systems. Support the implementation and integration of AI-enabled tools and systems, ensuring alignment with organisational needs and technical architecture. Lead on awareness training for users, including regular phishing simulations and resulting actions. Manage and support periodic accreditation process (Cyber Essentials Plus). Ensure the secure and responsible use of AI technologies, including oversight of data privacy, model usage risks and compliance with relevant regulations and guidance. Responsible for asset procurement (working with the Senior Finance and Operations Manager) and management across the organisation, including laptops, smartphones and conferencing equipment. Provide remote management of devices for the organisation. Develop and update key IT and security policies and procedures. Third-party supplier management including managing the relationship with our outsourced MSP. Own and manage third-party supplier and support contracts. Responsible for periodic review and management of a tender process for the outsourced IT support contract. Day-to-day management of the Managed Service Provider, overseeing incidents and ensuring excellent service delivery to users, consistent agreed policies and SLAs, and value for money for the organisation. Evaluate, manage and monitor IT risk for the organisation. Ensure maintenance of the organisation's IT disaster recovery plans. Assess and manage risks associated with AI tools and third-party AI providers. Work with the Associate Director, Finance and Operations to manage the IT budget across the year. Provide support, resources and expertise across the organisation to support users to work efficiently and effectively with the IT tools at their disposal. Provide IT/database/security inductions for new staff. Provide occasional first line and second line support and troubleshooting to users. Train and support end users on existing and new systems and data management systems and tools. Act as a point of expertise on emerging AI technologies, advising on opportunities, risks and best practice. Cyber Security Lead on awareness training for users, including regular phishing simulations and resulting actions. Manage and support periodic accreditation process (Cyber Essentials Plus). Ensure the secure and responsible use of AI technologies, including oversight of data privacy, model usage risks and compliance with relevant regulations and guidance. Asset Management Responsible for asset procurement (working with the Senior Finance and Operations Manager) and management across the organisation, including laptops, smartphones and conferencing equipment. Provide remote management of devices for the organisation. IT Policies and processes Develop and update key IT and security policies and procedures. Third-party supplier management including managing the relationship with our outsourced MSP. Own and manage third-party supplier and support contracts. Responsible for periodic review and management of a tender process for the outsourced IT support contract. Day-to-day management of the Managed Service Provider, overseeing incidents and ensuring excellent service delivery to users, consistent agreed policies and SLAs, and value for money for the organisation. Evaluate, manage and monitor IT risk for the organisation. Ensure maintenance of the organisation's IT disaster recovery plans. Assess and manage risks associated with AI tools and third-party AI providers. IT Budget Work with the Associate Director, Finance and Operations to manage the IT budget across the year. General Provide support, resources and expertise across the organisation to support users to work efficiently and effectively with the IT tools at their disposal. Provide IT/database/security inductions for new staff. Provide occasional first line and second line support and troubleshooting to users. Train and support end users on existing and new systems and data management systems and tools. Act as a point of expertise on emerging AI technologies, advising on opportunities, risks and best practice. Skills and experience Essential Proven experience as a Digital and Data Analyst/Manager or similar role. Strong analytical and problem solving skills. In-depth knowledge of system design architecture and integration principles. Strong understanding of data system best practices, including system design, implementation and maintenance. Knowledge of data security best practices including access controls, encryption and secure data transmission. Demonstrable understanding of Copilot (and other emerging AI tools) and their practical application to enhance data management, automation, and operational efficiency. Strong communication skills - the ability to succinctly distil and understandably convey complex information from and to senior stakeholders. Experience with Sharepoint and more complex data environments. Ability to evaluate the organisation's data needs and make recommendations based on analysis. Strong understanding of data protection regulations e.g. GDPR and other relevant compliance requirements. Skilled at working under pressure with proven ability to prioritise. Ability to work independently and as part of a team. Fluency in English language. Competency in routine IT tools including Microsoft Office. Desirable Knowledge of programming languages and development methodologies. Familiarity with Hubspot, and other external platforms. The full Digital and Data Manager job description can be found here. Why work at IIGCC? People join IIGCC because they care deeply about making a difference by bringing the investment community together to navigate the risks and opportunities of the transition and support progress towards a net zero and climate resilient future. In return, IIGCC offers its employees a competitive salary with a wide range of benefits and supportive ways of working. You can find the full list of our benefits here.

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