Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. This is a great opportunity for someone looking to advance their career in People Analytics. As a team, we work closely together to use different Workday tools to produce meaningful analysis to people across BDO. We are looking for someone to be involved in our larger reporting development projects as well as support with our ad hoc data and analytics requests. The team are constantly looking to make sure we are maximizing the tools we can use in Workday, while ensuring that what we produce is of high quality and meaningful. In this role you'll be: Leading and supporting delivery of Workday-based dashboards, reports and people data insights Taking ownership of assigned reporting and analytics projects - managing from scoping through to testing, launch and engagement Developing and enhancing strategic reporting solutions in Workday, aligned to firm-wide needs and goals Supporting routine and cyclical reporting needs, ensuring accuracy, consistency and strong data governance Exploring and testing new Workday functionality and recommending ways to improve our use of the platform Proactively engaging with stakeholders to understand their needs, surface opportunities and co-create data-led solutions Supporting Workday testing, training, documentation and education for HR and business users Identify and drive key improvements and automations to processes and reporting Support the firm in a progression towards a self-service dominated reporting suite, encouraging a live and dynamic approach to management information TECHNICAL KNOWLEDGE & PERSONAL QUALITIES Advanced Workday report writer experience. Capable of utilising all Workday reporting types: Advanced, Matrix and Composite reports, Dashboards and Drive solutions (e.g. Worksheets, Discovery Boards and Slides) Proficient in creating and utilising all necessary Workday calculated field functions End-to-end Prism expertise Experience working within a central Workday team or similar structure Strong analytical and numerical ability - able to analyse data to identify trends and translate into actionable insights Able to manage data accuracy, quality and GDPR compliance Able to work as part of a collective, contributing towards a strong team bond and ensuring the whole is greater than the sum of its parts Appreciation of the importance of sustainable report development and documentation, ensuring the best practice is applied consistently Able to manage complex projects from start to finish Ability to collaborate and communicate with multiple stakeholders at all levels and across all communication formats, including leadership team and function leaders Competent managing own priorities and adhering to multiple, often conflicting, deadlines Basic understanding of Workday security an advantage, but not a prerequisite Basic Power BI and DAX skills an advantage, but not a prerequisite Experience of working within a professional services organisation an advantage, but not a prerequisite You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
15/10/2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. This is a great opportunity for someone looking to advance their career in People Analytics. As a team, we work closely together to use different Workday tools to produce meaningful analysis to people across BDO. We are looking for someone to be involved in our larger reporting development projects as well as support with our ad hoc data and analytics requests. The team are constantly looking to make sure we are maximizing the tools we can use in Workday, while ensuring that what we produce is of high quality and meaningful. In this role you'll be: Leading and supporting delivery of Workday-based dashboards, reports and people data insights Taking ownership of assigned reporting and analytics projects - managing from scoping through to testing, launch and engagement Developing and enhancing strategic reporting solutions in Workday, aligned to firm-wide needs and goals Supporting routine and cyclical reporting needs, ensuring accuracy, consistency and strong data governance Exploring and testing new Workday functionality and recommending ways to improve our use of the platform Proactively engaging with stakeholders to understand their needs, surface opportunities and co-create data-led solutions Supporting Workday testing, training, documentation and education for HR and business users Identify and drive key improvements and automations to processes and reporting Support the firm in a progression towards a self-service dominated reporting suite, encouraging a live and dynamic approach to management information TECHNICAL KNOWLEDGE & PERSONAL QUALITIES Advanced Workday report writer experience. Capable of utilising all Workday reporting types: Advanced, Matrix and Composite reports, Dashboards and Drive solutions (e.g. Worksheets, Discovery Boards and Slides) Proficient in creating and utilising all necessary Workday calculated field functions End-to-end Prism expertise Experience working within a central Workday team or similar structure Strong analytical and numerical ability - able to analyse data to identify trends and translate into actionable insights Able to manage data accuracy, quality and GDPR compliance Able to work as part of a collective, contributing towards a strong team bond and ensuring the whole is greater than the sum of its parts Appreciation of the importance of sustainable report development and documentation, ensuring the best practice is applied consistently Able to manage complex projects from start to finish Ability to collaborate and communicate with multiple stakeholders at all levels and across all communication formats, including leadership team and function leaders Competent managing own priorities and adhering to multiple, often conflicting, deadlines Basic understanding of Workday security an advantage, but not a prerequisite Basic Power BI and DAX skills an advantage, but not a prerequisite Experience of working within a professional services organisation an advantage, but not a prerequisite You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
D365 CE Support Analyst Kent, Hybrid (2-3 days a week). Our client is looking to speak with talented 1st and 2nd line Support Analysts as they look to expand their delivery team! Responsibilities Precisely record, monitor, and resolve customer service cases and incidents to ensure prompt and effective support Enhance support operations by automating routine tasks like case assignment, escalations, and approval workflows for greater efficiency Develop and manage reports and dashboards to track service desk performance, ensure SLA compliance, and assess client satisfaction Oversee customer interactions across email, phone, chat, and other channels using a unified platform to ensure a seamless and consistent client experience Protect client data and ensure compliance with data privacy regulations and standards. Integrate Dynamics 365 CRM with core business applications like Outlook, SharePoint, and Teams to enhance collaboration and drive operational efficiency. Showcase deep expertise and practical experience with Microsoft Dynamics 365 CRM and Power Platform tools to deliver effective solutions and provide exceptional client support Skills Proven experience supporting Dynamics 365 CRM, workflows, case management, reporting, and security roles Knowledge of Power Platform, including Power Apps, Power Automate, and Dataverse. Positive approach to troubleshooting, problem-solving, and documentation. Ability to produce clear user guides, troubleshooting resources, and communicate with clients professionally across multiple channels. Benefits Competitive Salary - up to 40k depending on experience Excellent opportunities for growth Life Assurance & more!
14/10/2025
Full time
D365 CE Support Analyst Kent, Hybrid (2-3 days a week). Our client is looking to speak with talented 1st and 2nd line Support Analysts as they look to expand their delivery team! Responsibilities Precisely record, monitor, and resolve customer service cases and incidents to ensure prompt and effective support Enhance support operations by automating routine tasks like case assignment, escalations, and approval workflows for greater efficiency Develop and manage reports and dashboards to track service desk performance, ensure SLA compliance, and assess client satisfaction Oversee customer interactions across email, phone, chat, and other channels using a unified platform to ensure a seamless and consistent client experience Protect client data and ensure compliance with data privacy regulations and standards. Integrate Dynamics 365 CRM with core business applications like Outlook, SharePoint, and Teams to enhance collaboration and drive operational efficiency. Showcase deep expertise and practical experience with Microsoft Dynamics 365 CRM and Power Platform tools to deliver effective solutions and provide exceptional client support Skills Proven experience supporting Dynamics 365 CRM, workflows, case management, reporting, and security roles Knowledge of Power Platform, including Power Apps, Power Automate, and Dataverse. Positive approach to troubleshooting, problem-solving, and documentation. Ability to produce clear user guides, troubleshooting resources, and communicate with clients professionally across multiple channels. Benefits Competitive Salary - up to 40k depending on experience Excellent opportunities for growth Life Assurance & more!
2nd Line Support Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The Responsibilities You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements Security (SC Clearance) or able to achieve. Proven experience in a 2nd line support mobile endpoint engineering role Workspace ONE Unified Endpoint Manager Apple Business Manager Entra ID M365 Android Enterprise Manager Samsung KNOX iOS and Android mobile operating systems experience (configuration) Mobile Device Management through Organisation Groups If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
11/10/2025
Full time
2nd Line Support Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The Responsibilities You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements Security (SC Clearance) or able to achieve. Proven experience in a 2nd line support mobile endpoint engineering role Workspace ONE Unified Endpoint Manager Apple Business Manager Entra ID M365 Android Enterprise Manager Samsung KNOX iOS and Android mobile operating systems experience (configuration) Mobile Device Management through Organisation Groups If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
2nd Line Support Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The Responsibilities You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements Security (SC Clearance) or able to achieve. Proven experience in a 2nd line support mobile endpoint engineering role Workspace ONE Unified Endpoint Manager Apple Business Manager Entra ID M365 Android Enterprise Manager Samsung KNOX iOS and Android mobile operating systems experience (configuration) Mobile Device Management through Organisation Groups If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
11/10/2025
Full time
2nd Line Support Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The Responsibilities You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements Security (SC Clearance) or able to achieve. Proven experience in a 2nd line support mobile endpoint engineering role Workspace ONE Unified Endpoint Manager Apple Business Manager Entra ID M365 Android Enterprise Manager Samsung KNOX iOS and Android mobile operating systems experience (configuration) Mobile Device Management through Organisation Groups If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
2nd Line Support Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The Responsibilities You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements Security (SC Clearance) or able to achieve. Proven experience in a 2nd line support mobile endpoint engineering role Workspace ONE Unified Endpoint Manager Apple Business Manager Entra ID M365 Android Enterprise Manager Samsung KNOX iOS and Android mobile operating systems experience (configuration) Mobile Device Management through Organisation Groups If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
11/10/2025
Full time
2nd Line Support Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The Responsibilities You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements Security (SC Clearance) or able to achieve. Proven experience in a 2nd line support mobile endpoint engineering role Workspace ONE Unified Endpoint Manager Apple Business Manager Entra ID M365 Android Enterprise Manager Samsung KNOX iOS and Android mobile operating systems experience (configuration) Mobile Device Management through Organisation Groups If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Your new company An opportunity has arisen to join a leading provider of individual wealth management, asset management and related services to private clients, charities, trustees and professional partners. They have recently gone through a large organisational change and are in the process of transforming their business and technology processes. The organisation prides themselves on their strong culture. While they have grown through acquisition, they still manage to maintain a collaborative and supportive environment and provide a "family feel" to their employees. Your new role A Senior Business Analyst is required to join a newly created business design function. The design function sits within the Technology department and the role combines knowledge of business architecture and business analysis. This is a specialist role working in a multidisciplined team, alongside Business Design specialists in Architecture and Testing, delivering a unified business design capability.The role is to ensure that business analysis delivers the most effective change, optimising business processes and technological advancements. As a Business Design Specialist, you will provide depth of knowledge across business analysis, working closely with team members and other design specialisms. The unified Business Design Capability aims to cover Technical and Business design, and overall quality engineering (testing). As a design specialist, you will be expected to lead complex business analysis, problem definition, requirements capture and documentation, considering how the existing system estate and capabilities can be utilised and how business outcomes can be tested and proved. You will also be expected to support Design Analysts in the team, who focus on breadth of knowledge across all 3 disciplines. The business design specialist will also assist with the motivation and support of team members on business architecture and analysis activities for the overall product portfolio. They will also support by establishing communities of practice, focusing on BA practices across all product portfolios. What you'll need to succeed You will be a Senior Business Analyst with experience of working on multiple, complex projects and portfolios throughout the full lifecycle. You will have excellent analytical, problem-solving, and decision-making skills. Excellent communication skills with the ability to work effectively with cross-functional teams. Knowledge of Agile methodologies and working in an Agile environment is a plus. You will have highly developed business analytical skills - specifically aimed at the generation of complete business requirements and also business cases for IT change. You will have high levels of initiative, professionalism, independence and resilience and have a proven record of producing quality technical requirements, design and test documentation. You will be able to demonstrate leadership skills and have the ability to work with senior-level stakeholders, ideally with some experience of mentoring and training BAs previously. Experience working in the financial services industry is preferable; knowledge of wealth management is highly desirable. What you'll get in return 65,000 basic salary + bonus Several, including a 25-day holiday and 9% pension Hybrid working - 1-2 days in the office What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
04/10/2025
Full time
Your new company An opportunity has arisen to join a leading provider of individual wealth management, asset management and related services to private clients, charities, trustees and professional partners. They have recently gone through a large organisational change and are in the process of transforming their business and technology processes. The organisation prides themselves on their strong culture. While they have grown through acquisition, they still manage to maintain a collaborative and supportive environment and provide a "family feel" to their employees. Your new role A Senior Business Analyst is required to join a newly created business design function. The design function sits within the Technology department and the role combines knowledge of business architecture and business analysis. This is a specialist role working in a multidisciplined team, alongside Business Design specialists in Architecture and Testing, delivering a unified business design capability.The role is to ensure that business analysis delivers the most effective change, optimising business processes and technological advancements. As a Business Design Specialist, you will provide depth of knowledge across business analysis, working closely with team members and other design specialisms. The unified Business Design Capability aims to cover Technical and Business design, and overall quality engineering (testing). As a design specialist, you will be expected to lead complex business analysis, problem definition, requirements capture and documentation, considering how the existing system estate and capabilities can be utilised and how business outcomes can be tested and proved. You will also be expected to support Design Analysts in the team, who focus on breadth of knowledge across all 3 disciplines. The business design specialist will also assist with the motivation and support of team members on business architecture and analysis activities for the overall product portfolio. They will also support by establishing communities of practice, focusing on BA practices across all product portfolios. What you'll need to succeed You will be a Senior Business Analyst with experience of working on multiple, complex projects and portfolios throughout the full lifecycle. You will have excellent analytical, problem-solving, and decision-making skills. Excellent communication skills with the ability to work effectively with cross-functional teams. Knowledge of Agile methodologies and working in an Agile environment is a plus. You will have highly developed business analytical skills - specifically aimed at the generation of complete business requirements and also business cases for IT change. You will have high levels of initiative, professionalism, independence and resilience and have a proven record of producing quality technical requirements, design and test documentation. You will be able to demonstrate leadership skills and have the ability to work with senior-level stakeholders, ideally with some experience of mentoring and training BAs previously. Experience working in the financial services industry is preferable; knowledge of wealth management is highly desirable. What you'll get in return 65,000 basic salary + bonus Several, including a 25-day holiday and 9% pension Hybrid working - 1-2 days in the office What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
2nd Line Support Engineer - MDMAkkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The RoleAs a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX).The Responsibilities You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements Security (SC Clearance) or able to achieve. Proven experience in a 2nd line support mobile endpoint engineering role Workspace ONE Unified Endpoint Manager Apple Business Manager Entra ID M365 Android Enterprise Manager Samsung KNOX iOS and Android mobile operating systems experience (configuration) Mobile Device Management through Organisation Groups If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
03/10/2025
Full time
2nd Line Support Engineer - MDMAkkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The RoleAs a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX).The Responsibilities You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements Security (SC Clearance) or able to achieve. Proven experience in a 2nd line support mobile endpoint engineering role Workspace ONE Unified Endpoint Manager Apple Business Manager Entra ID M365 Android Enterprise Manager Samsung KNOX iOS and Android mobile operating systems experience (configuration) Mobile Device Management through Organisation Groups If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
2nd Line Support Engineer - MDMAkkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The RoleAs a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX).The Responsibilities You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements Security (SC Clearance) or able to achieve. Proven experience in a 2nd line support mobile endpoint engineering role Workspace ONE Unified Endpoint Manager Apple Business Manager Entra ID M365 Android Enterprise Manager Samsung KNOX iOS and Android mobile operating systems experience (configuration) Mobile Device Management through Organisation Groups If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
03/10/2025
Full time
2nd Line Support Engineer - MDMAkkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The RoleAs a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX).The Responsibilities You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements Security (SC Clearance) or able to achieve. Proven experience in a 2nd line support mobile endpoint engineering role Workspace ONE Unified Endpoint Manager Apple Business Manager Entra ID M365 Android Enterprise Manager Samsung KNOX iOS and Android mobile operating systems experience (configuration) Mobile Device Management through Organisation Groups If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose As a Senior Water Network Technical Analyst, you'll play a crucial role in shaping and implementing best practices across our network. You'll dive into a variety of challenges-whether identified internally or through cutting-edge external sources-and transform them into actionable insights that drive excellence. Your expertise will ensure consistent and effective information flow across our Water Network family, turning lessons learned into strategic improvements. You'll be instrumental in developing and supporting initiatives that empower our field teams, ensuring they're equipped with the latest knowledge and skills to excel. If you're a dynamic problem-solver who thrives on innovation and collaboration, this role offers you the chance to leave a lasting mark on our operations and drive forward our commitment to excellence Accountabilities & Responsibilities You will be responsible for: Drive Operational Excellence - Support the Network Technical Team in implementing best practices and operational improvements across all network hub areas. Optimise Performance - Play a key role in developing and delivering streamlined processes that enhance efficiency and effectiveness. Be the Network Link - Work as part of a dedicated team ensuring seamless collaboration and procedural consistency across network hubs. Provide Expert Technical Insight - Act as a go-to advisor, offering independent and holistic technical support for both local and wider hub areas. Champion Quality & Consistency - Help implement a unified approach to managing quality performance, ensuring best practices are upheld. Ensure Compliance & Standards - Support the Technical Assurance & Compliance Manager in rolling out policies that drive consistency and excellence across the network. Lead Root Cause Analysis - Serve as an impartial facilitator for technical reviews, ensuring thorough and effective Root Cause Failure Analysis (RCFA) Technical Skills & Experience Process & Governance Excellence - Demonstrated ability to develop, embed, and enhance robust processes and procedures, ensuring effective governance across operations. Strategic & Technical Insight - Strong understanding of business drivers and how Water Network and Technical Compliance teams contribute to organisational success, backed by solid technical expertise in water network operations. Collaborative & Hands-On Support - Willingness to travel to site offices to work closely with local teams, offering practical guidance and fostering strong working relationships. Advanced Analytical & Communication Skills - Skilled in interpreting complex datasets using tools like Exasol, Tableau, and ArcMap, and confident in tailoring communications for diverse stakeholders. Continuous Improvement & Problem Solving - Proven track record of identifying root causes, implementing solutions, and driving ongoing optimisation through strategic improvement plans. This role may not be eligible for the visa sponsorship Qualifications Qualifications - Minimum HNC or NVQ Level 4, or proven relevant experience in Water Network operations, supported by a technical qualification. Full UK Driving Licence - Essential for travel across network sites. About the Team As a Senior Water Network Technician, you'll join the team in driving best practices and innovation, turning challenges into actionable strategies. Your expertise will ensure seamless information flow, empowering field teams with the latest knowledge. If you thrive on problem-solving and collaboration, this is your chance to make a lasting impact!
03/10/2025
Full time
United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose As a Senior Water Network Technical Analyst, you'll play a crucial role in shaping and implementing best practices across our network. You'll dive into a variety of challenges-whether identified internally or through cutting-edge external sources-and transform them into actionable insights that drive excellence. Your expertise will ensure consistent and effective information flow across our Water Network family, turning lessons learned into strategic improvements. You'll be instrumental in developing and supporting initiatives that empower our field teams, ensuring they're equipped with the latest knowledge and skills to excel. If you're a dynamic problem-solver who thrives on innovation and collaboration, this role offers you the chance to leave a lasting mark on our operations and drive forward our commitment to excellence Accountabilities & Responsibilities You will be responsible for: Drive Operational Excellence - Support the Network Technical Team in implementing best practices and operational improvements across all network hub areas. Optimise Performance - Play a key role in developing and delivering streamlined processes that enhance efficiency and effectiveness. Be the Network Link - Work as part of a dedicated team ensuring seamless collaboration and procedural consistency across network hubs. Provide Expert Technical Insight - Act as a go-to advisor, offering independent and holistic technical support for both local and wider hub areas. Champion Quality & Consistency - Help implement a unified approach to managing quality performance, ensuring best practices are upheld. Ensure Compliance & Standards - Support the Technical Assurance & Compliance Manager in rolling out policies that drive consistency and excellence across the network. Lead Root Cause Analysis - Serve as an impartial facilitator for technical reviews, ensuring thorough and effective Root Cause Failure Analysis (RCFA) Technical Skills & Experience Process & Governance Excellence - Demonstrated ability to develop, embed, and enhance robust processes and procedures, ensuring effective governance across operations. Strategic & Technical Insight - Strong understanding of business drivers and how Water Network and Technical Compliance teams contribute to organisational success, backed by solid technical expertise in water network operations. Collaborative & Hands-On Support - Willingness to travel to site offices to work closely with local teams, offering practical guidance and fostering strong working relationships. Advanced Analytical & Communication Skills - Skilled in interpreting complex datasets using tools like Exasol, Tableau, and ArcMap, and confident in tailoring communications for diverse stakeholders. Continuous Improvement & Problem Solving - Proven track record of identifying root causes, implementing solutions, and driving ongoing optimisation through strategic improvement plans. This role may not be eligible for the visa sponsorship Qualifications Qualifications - Minimum HNC or NVQ Level 4, or proven relevant experience in Water Network operations, supported by a technical qualification. Full UK Driving Licence - Essential for travel across network sites. About the Team As a Senior Water Network Technician, you'll join the team in driving best practices and innovation, turning challenges into actionable strategies. Your expertise will ensure seamless information flow, empowering field teams with the latest knowledge. If you thrive on problem-solving and collaboration, this is your chance to make a lasting impact!
Your new company An opportunity has arisen to join a leading provider of individual wealth management, asset management and related services to private clients, charities, trustees and professional partners. They have recently gone through a large organisational change and are in the process of transforming their business and technology processes. The organisation prides themselves on their strong culture. While they have grown through acquisition, they still manage to maintain a collaborative and supportive environment and provide a "family feel" to their employees. Your new roleA Senior Business Analyst is required to join a newly created business design function. The design function sits within the Technology department and the role combines knowledge of business architecture and business analysis. This is a specialist role working in a multidisciplined team, alongside Business Design specialists in Architecture and Testing, delivering a unified business design capability.The role is to ensure that business analysis delivers the most effective change, optimising business processes and technological advancements. As a Business Design Specialist, you will provide depth of knowledge across business analysis, working closely with team members and other design specialisms. The unified Business Design Capability aims to cover Technical and Business design, and overall quality engineering (testing).As a design specialist, you will be expected to lead complex business analysis, problem definition, requirements capture and documentation, considering how the existing system estate and capabilities can be utilised and how business outcomes can be tested and proved. You will also be expected to support Design Analysts in the team, who focus on breadth of knowledge across all 3 disciplines. The business design specialist will also assist with the motivation and support of team members on business architecture and analysis activities for the overall product portfolio. They will also support by establishing communities of practice, focusing on BA practices across all product portfolios. What you'll need to succeed You will be a Senior Business Analyst with experience of working on multiple, complex projects and portfolios throughout the full lifecycle. You will have excellent analytical, problem-solving, and decision-making skills. Excellent communication skills with the ability to work effectively with cross-functional teams. Knowledge of Agile methodologies and working in an Agile environment is a plus. You will have highly developed business analytical skills - specifically aimed at the generation of complete business requirements and also business cases for IT change.You will have high levels of initiative, professionalism, independence and resilience and have a proven record of producing quality technical requirements, design and test documentation. You will be able to demonstrate leadership skills and have the ability to work with senior-level stakeholders, ideally with some experience of mentoring and training BAs previously. Experience working in the financial services industry is preferable; knowledge of wealth management is highly desirable. What you'll get in return £65,000 basic salary + bonus Several, including a 25-day holiday and 9% pensionHybrid working - 1-2 days in the office What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
03/10/2025
Full time
Your new company An opportunity has arisen to join a leading provider of individual wealth management, asset management and related services to private clients, charities, trustees and professional partners. They have recently gone through a large organisational change and are in the process of transforming their business and technology processes. The organisation prides themselves on their strong culture. While they have grown through acquisition, they still manage to maintain a collaborative and supportive environment and provide a "family feel" to their employees. Your new roleA Senior Business Analyst is required to join a newly created business design function. The design function sits within the Technology department and the role combines knowledge of business architecture and business analysis. This is a specialist role working in a multidisciplined team, alongside Business Design specialists in Architecture and Testing, delivering a unified business design capability.The role is to ensure that business analysis delivers the most effective change, optimising business processes and technological advancements. As a Business Design Specialist, you will provide depth of knowledge across business analysis, working closely with team members and other design specialisms. The unified Business Design Capability aims to cover Technical and Business design, and overall quality engineering (testing).As a design specialist, you will be expected to lead complex business analysis, problem definition, requirements capture and documentation, considering how the existing system estate and capabilities can be utilised and how business outcomes can be tested and proved. You will also be expected to support Design Analysts in the team, who focus on breadth of knowledge across all 3 disciplines. The business design specialist will also assist with the motivation and support of team members on business architecture and analysis activities for the overall product portfolio. They will also support by establishing communities of practice, focusing on BA practices across all product portfolios. What you'll need to succeed You will be a Senior Business Analyst with experience of working on multiple, complex projects and portfolios throughout the full lifecycle. You will have excellent analytical, problem-solving, and decision-making skills. Excellent communication skills with the ability to work effectively with cross-functional teams. Knowledge of Agile methodologies and working in an Agile environment is a plus. You will have highly developed business analytical skills - specifically aimed at the generation of complete business requirements and also business cases for IT change.You will have high levels of initiative, professionalism, independence and resilience and have a proven record of producing quality technical requirements, design and test documentation. You will be able to demonstrate leadership skills and have the ability to work with senior-level stakeholders, ideally with some experience of mentoring and training BAs previously. Experience working in the financial services industry is preferable; knowledge of wealth management is highly desirable. What you'll get in return £65,000 basic salary + bonus Several, including a 25-day holiday and 9% pensionHybrid working - 1-2 days in the office What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Join an international market leader where technology plays a vital role in supporting a business with real social purpose. The Company An international business operating in the tech for good space, creating products that have a meaningful impact for people and communities. With a collaborative, innovation focused culture, they use modern tools and platforms to deliver practical solutions across the business. The Opportunity This role gives you the chance to work on digital systems that support key business operations. You'll collaborate closely with software developers building cloud platforms, mobile apps, desktop applications, and unified data systems. You'll analyse workflows, map processes, and work with stakeholders to translate business needs into practical, user focused solutions. This isn't just any analyst role, you'll help define and shape products that connect and manage multiple aspects of the business. An agile and product focused mindset with a strong appreciation for UX are essential, ensuring solutions are intuitive, efficient, and genuinely useful for end users. Why this role? Collaborate closely with software developers working on cloud platforms, mobile apps, desktop applications, and centralised data systems. Translate complex business requirements into actionable deliverables, wireframes, and process improvements with a focus on user experience. Contribute to shaping the design and functionality of digital products, ensuring they meet business objectives and user needs. Work across projects that improve processes, connect systems, and enhance the overall digital ecosystem. Be part of a team passionate about using technology to create meaningful outcomes. Who you are: Experienced in a Business Analyst role, within a technology or product environment Product focused, with a strong appreciation for UX and user centered solutions Skilled in Agile and Waterfall methodologies, with experience creating epics, user stories, and process maps. Comfortable working alongside software developers and engaging with technical teams on APIs, TDD, and cloud solutions. Strong communicator able to work with stakeholders at all levels and translate business needs into technical solutions. Passionate about using technology to make a real impact and improve business processes. The offer: The role comes with a salary of up to 52,000 and a comprehensive benefits package. It is based at the company's Glasgow HQ, with a 5 day onsite working pattern. Parking is available on site Join a values driven business with a meaningful mission, using technology to strengthen and support the difference they make every day. If this sounds interesting, please apply or reach out to Murray Simpson
02/10/2025
Full time
Join an international market leader where technology plays a vital role in supporting a business with real social purpose. The Company An international business operating in the tech for good space, creating products that have a meaningful impact for people and communities. With a collaborative, innovation focused culture, they use modern tools and platforms to deliver practical solutions across the business. The Opportunity This role gives you the chance to work on digital systems that support key business operations. You'll collaborate closely with software developers building cloud platforms, mobile apps, desktop applications, and unified data systems. You'll analyse workflows, map processes, and work with stakeholders to translate business needs into practical, user focused solutions. This isn't just any analyst role, you'll help define and shape products that connect and manage multiple aspects of the business. An agile and product focused mindset with a strong appreciation for UX are essential, ensuring solutions are intuitive, efficient, and genuinely useful for end users. Why this role? Collaborate closely with software developers working on cloud platforms, mobile apps, desktop applications, and centralised data systems. Translate complex business requirements into actionable deliverables, wireframes, and process improvements with a focus on user experience. Contribute to shaping the design and functionality of digital products, ensuring they meet business objectives and user needs. Work across projects that improve processes, connect systems, and enhance the overall digital ecosystem. Be part of a team passionate about using technology to create meaningful outcomes. Who you are: Experienced in a Business Analyst role, within a technology or product environment Product focused, with a strong appreciation for UX and user centered solutions Skilled in Agile and Waterfall methodologies, with experience creating epics, user stories, and process maps. Comfortable working alongside software developers and engaging with technical teams on APIs, TDD, and cloud solutions. Strong communicator able to work with stakeholders at all levels and translate business needs into technical solutions. Passionate about using technology to make a real impact and improve business processes. The offer: The role comes with a salary of up to 52,000 and a comprehensive benefits package. It is based at the company's Glasgow HQ, with a 5 day onsite working pattern. Parking is available on site Join a values driven business with a meaningful mission, using technology to strengthen and support the difference they make every day. If this sounds interesting, please apply or reach out to Murray Simpson
Our client is looking for a Business Analyst to join the team on a contract basis. The role will be for 6 months initially, with the chance of extension. Client Details A leader in the research, analytics and education technology sector Description Lead requirements discovery through workshops and stakeholder interviews; translate business needs into application, system, and process changes that enable consolidation and migration. Own current-to-future state analysis, producing process maps, sequence/flow diagrams, integration swim lanes, and standardised workflows (MS Visio or equivalent). Define detailed, testable requirements (e.g., user stories, acceptance criteria, BDD) to support solution design, build, test, and deployment for integrations and migrations. Establish and maintain end-to-end traceability from requirements through test scenarios and acceptance criteria; collaborate with business users on test case definition and UAT. Partner with Development, Product, and Operations to design high-ROI, pragmatic solutions; identify opportunities to streamline processes and reduce complexity during consolidation. Conduct opportunity assessments and validate as-is vs. current practice; rationalise duplicative processes and systems to support a unified operating model. Identify, mitigate, and communicate risks, issues, dependencies, and readiness gaps to Project Managers and stakeholders; ensure compliance with GDPR and security standards. Plan and support change management to minimise staff and customer impact, including communications, cutover/runbooks, go-live support, and hypercare. Design and deliver user training and onboarding for new systems/processes; develop training materials and facilitate workshops to drive adoption. Produce high-quality documentation, including BRDs, Process Description Documents (PDD), Solution Design Documents (SDD), integration specifications, data mapping, and operational playbooks. Manage multiple concurrent workstreams, maintaining clear, proactive communication and stakeholder alignment across short, medium and long-term deliverables. Profile 7+ years in Technical Business Analysis or Business Analysis with demonstrable experience delivering large-scale integrations, system consolidation, data migration, business change and process improvement initiatives. Strong understanding of SDLC and project management methodologies (Agile/Scrum and Waterfall), with experience operating within hybrid delivery. Proficiency in business process analysis and improvement, requirements elicitation (interviews, workshops), requirements management, and business/system modelling. Advanced documentation skills: BRDs, user stories, acceptance criteria, process maps, data dictionaries, integration specifications; advanced proficiency with MS Visio (or similar), Excel, PowerPoint, and Word. Ability to articulate and communicate complex technical and process concepts clearly to both technical and non-technical audiences; exceptional attention to detail and accuracy. Ability to multi-task and respond to changing priorities while maintaining accuracy; ability to work independently and as part of a team. Experience with Atlassian tools (Jira, Confluence) for backlog management, documentation, and traceability. Strong risk, dependency, and change management capabilities focused on minimising operational and customer impact during transition. Knowledge of data privacy, security, and compliance requirements (including GDPR) in the context of system integrations and migrations. Job Offer Competitive daily rate of £400 - £450 per day depending on experience This role is inside IR35
02/10/2025
Full time
Our client is looking for a Business Analyst to join the team on a contract basis. The role will be for 6 months initially, with the chance of extension. Client Details A leader in the research, analytics and education technology sector Description Lead requirements discovery through workshops and stakeholder interviews; translate business needs into application, system, and process changes that enable consolidation and migration. Own current-to-future state analysis, producing process maps, sequence/flow diagrams, integration swim lanes, and standardised workflows (MS Visio or equivalent). Define detailed, testable requirements (e.g., user stories, acceptance criteria, BDD) to support solution design, build, test, and deployment for integrations and migrations. Establish and maintain end-to-end traceability from requirements through test scenarios and acceptance criteria; collaborate with business users on test case definition and UAT. Partner with Development, Product, and Operations to design high-ROI, pragmatic solutions; identify opportunities to streamline processes and reduce complexity during consolidation. Conduct opportunity assessments and validate as-is vs. current practice; rationalise duplicative processes and systems to support a unified operating model. Identify, mitigate, and communicate risks, issues, dependencies, and readiness gaps to Project Managers and stakeholders; ensure compliance with GDPR and security standards. Plan and support change management to minimise staff and customer impact, including communications, cutover/runbooks, go-live support, and hypercare. Design and deliver user training and onboarding for new systems/processes; develop training materials and facilitate workshops to drive adoption. Produce high-quality documentation, including BRDs, Process Description Documents (PDD), Solution Design Documents (SDD), integration specifications, data mapping, and operational playbooks. Manage multiple concurrent workstreams, maintaining clear, proactive communication and stakeholder alignment across short, medium and long-term deliverables. Profile 7+ years in Technical Business Analysis or Business Analysis with demonstrable experience delivering large-scale integrations, system consolidation, data migration, business change and process improvement initiatives. Strong understanding of SDLC and project management methodologies (Agile/Scrum and Waterfall), with experience operating within hybrid delivery. Proficiency in business process analysis and improvement, requirements elicitation (interviews, workshops), requirements management, and business/system modelling. Advanced documentation skills: BRDs, user stories, acceptance criteria, process maps, data dictionaries, integration specifications; advanced proficiency with MS Visio (or similar), Excel, PowerPoint, and Word. Ability to articulate and communicate complex technical and process concepts clearly to both technical and non-technical audiences; exceptional attention to detail and accuracy. Ability to multi-task and respond to changing priorities while maintaining accuracy; ability to work independently and as part of a team. Experience with Atlassian tools (Jira, Confluence) for backlog management, documentation, and traceability. Strong risk, dependency, and change management capabilities focused on minimising operational and customer impact during transition. Knowledge of data privacy, security, and compliance requirements (including GDPR) in the context of system integrations and migrations. Job Offer Competitive daily rate of £400 - £450 per day depending on experience This role is inside IR35
We have new opportunities for Service Desk Analysts based with our Client in Theale, Reading. These roles are initially until end January 2026, with the possibility of extending. We are looking for a dynamic, passionate and proactive Service Desk Analyst/1st Line support to join our ServiceNow team. Providing essential ServiceNow L1technical assistance and support to our workforce end users located across the globe using a ServiceNow ticketing system and following the Business Technology policies and procedures. Makes regular proactive recommendations regarding eradication and automation of incoming demand, to reduce overall net incoming demand and improve the end user experience (and reduce end user disruption). Collaborate with L2 and L3 colleagues to ensure seamless end user experience. This is a traditional a L1 role, with some additional IT related duties, which include supporting the Business Relationship Manager (BRM), for proactive business engagement activities: Participating in the bi-weekly virtual "Tech Bar" sessions to resolve L1 type ticket queries Drafting "Tech Tuesday" newsletters, includes "tips & tricks" to bolster end-user productivity ('Did You Know' articles and videos), other BRM initiatives Requires great attention to detail, a real passion for customer service, and a willingness to contribute to a collaborative and positive work environment. Full-time, working Monday to Friday, 40 hours per week. Willing to obtain relevant baseline security clearance (for this, British Citizenship and a British Passport is required) Reports directly to the Service Desk Manager. KEY SKILLS AND RESPONSIBILITIES Provide first-level IT technical support and problem resolution online and over telephony to all end-users with software, hardware and application problems via the ServiceNow ticketing system Lifecycle ticket management, ensuring all tickets are dealt with and closed out or escalated to second-level support in a timely and professional manner Resolve as many user-reported problems as expertise permits using available tools and following procedures and policies for the handling of support cases Maintain communications with customers throughout the problem resolution process Administer user accounts via Active Directory, group membership and rights assignment based on established procedures Technical Troubleshooting End User Compute (EUC), Networking, Applications (inc. common enterprise applications and M365), Printing, Unified Communications, including meeting room facilities (video conferencing), fixed and mobile telephony, video conferencing (e.g. Microsoft Teams, Zoom) Report any pattern or trends to management for proactive problem management Refer to internal IT news, Knowledge articles, and general industry updates to stay up-to date with recent changes or new implementations Share observations with team and update Knowledge Base articles Willing to perform other reasonable IT related duties if required as requested by management ESSENTIAL SKILLS AND ATTRIBUTES Experience in an IT support or a similar technical role, with a strong background in system, network, and application support Experience with ServiceNow or similar IT ticketing systems Experience in customer-focused environments, providing high-quality technical support Ability to explain technical concepts to non-technical users Follow Security procedures and keep a vigilant eye for Cyber Security issues Excellent knowledge of service desk processes and functions in support of end-user computing needs Strong knowledge of troubleshooting Windows Desktop (10 & 11) and hands-on experience of Enterprise Hybrid environments: on-prem + Microsoft Azure Strong knowledge of current Microsoft 365 (inc. Office 365) desktop operating system and application software (adds, removes, password resets) - certification preferred but not essential (MS-100/101/102) Demonstrated knowledge of personal computer hardware configuration and setup Understanding of basic Networking and troubleshooting Basic understanding of IP addresses, DNS and what makes up an IT network Diagnosing internet connection issues, WiFi issues Experience with EUC environments and management platforms (e.g. SCCM, inTune, Active Directory) Cloud Platform experience, including 3rd party SaaS Experience with Video Conferencing and telephony systems First-class customer service and communication skills will be working with end users in multiple countries, with different cultures and occasional language complexities (fluent English written and verbal is required for this role) Desirable Skills: automation, scripting, low-code / no-code tooling (e.g. MS PowerPlatform)
01/10/2025
Contractor
We have new opportunities for Service Desk Analysts based with our Client in Theale, Reading. These roles are initially until end January 2026, with the possibility of extending. We are looking for a dynamic, passionate and proactive Service Desk Analyst/1st Line support to join our ServiceNow team. Providing essential ServiceNow L1technical assistance and support to our workforce end users located across the globe using a ServiceNow ticketing system and following the Business Technology policies and procedures. Makes regular proactive recommendations regarding eradication and automation of incoming demand, to reduce overall net incoming demand and improve the end user experience (and reduce end user disruption). Collaborate with L2 and L3 colleagues to ensure seamless end user experience. This is a traditional a L1 role, with some additional IT related duties, which include supporting the Business Relationship Manager (BRM), for proactive business engagement activities: Participating in the bi-weekly virtual "Tech Bar" sessions to resolve L1 type ticket queries Drafting "Tech Tuesday" newsletters, includes "tips & tricks" to bolster end-user productivity ('Did You Know' articles and videos), other BRM initiatives Requires great attention to detail, a real passion for customer service, and a willingness to contribute to a collaborative and positive work environment. Full-time, working Monday to Friday, 40 hours per week. Willing to obtain relevant baseline security clearance (for this, British Citizenship and a British Passport is required) Reports directly to the Service Desk Manager. KEY SKILLS AND RESPONSIBILITIES Provide first-level IT technical support and problem resolution online and over telephony to all end-users with software, hardware and application problems via the ServiceNow ticketing system Lifecycle ticket management, ensuring all tickets are dealt with and closed out or escalated to second-level support in a timely and professional manner Resolve as many user-reported problems as expertise permits using available tools and following procedures and policies for the handling of support cases Maintain communications with customers throughout the problem resolution process Administer user accounts via Active Directory, group membership and rights assignment based on established procedures Technical Troubleshooting End User Compute (EUC), Networking, Applications (inc. common enterprise applications and M365), Printing, Unified Communications, including meeting room facilities (video conferencing), fixed and mobile telephony, video conferencing (e.g. Microsoft Teams, Zoom) Report any pattern or trends to management for proactive problem management Refer to internal IT news, Knowledge articles, and general industry updates to stay up-to date with recent changes or new implementations Share observations with team and update Knowledge Base articles Willing to perform other reasonable IT related duties if required as requested by management ESSENTIAL SKILLS AND ATTRIBUTES Experience in an IT support or a similar technical role, with a strong background in system, network, and application support Experience with ServiceNow or similar IT ticketing systems Experience in customer-focused environments, providing high-quality technical support Ability to explain technical concepts to non-technical users Follow Security procedures and keep a vigilant eye for Cyber Security issues Excellent knowledge of service desk processes and functions in support of end-user computing needs Strong knowledge of troubleshooting Windows Desktop (10 & 11) and hands-on experience of Enterprise Hybrid environments: on-prem + Microsoft Azure Strong knowledge of current Microsoft 365 (inc. Office 365) desktop operating system and application software (adds, removes, password resets) - certification preferred but not essential (MS-100/101/102) Demonstrated knowledge of personal computer hardware configuration and setup Understanding of basic Networking and troubleshooting Basic understanding of IP addresses, DNS and what makes up an IT network Diagnosing internet connection issues, WiFi issues Experience with EUC environments and management platforms (e.g. SCCM, inTune, Active Directory) Cloud Platform experience, including 3rd party SaaS Experience with Video Conferencing and telephony systems First-class customer service and communication skills will be working with end users in multiple countries, with different cultures and occasional language complexities (fluent English written and verbal is required for this role) Desirable Skills: automation, scripting, low-code / no-code tooling (e.g. MS PowerPlatform)
Role Overview As an Application Support Analyst, you will play a vital role in ensuring smooth implementation, support, and operation of complex software applications used across the real estate sector. You will be the go-to person for troubleshooting application issues, supporting well respected clients remotely, and ensuring timely resolution of escalated cases. Role Responsibilities Provide high-quality technical and application support to clients, particularly during product implementations and software upgrades. Troubleshoot software issues via ticketing platforms (e.g., Jira, Zendesk), escalating complex problems to development or infrastructure teams as needed. Conduct regular client follow-ups and status calls to manage expectations and provide updates on issue resolution. Document support cases clearly and thoroughly for internal knowledge sharing and future reference. Collaborate closely with global team members across EMEA and the US, ensuring a unified approach to client service delivery. Build strong client relationships by demonstrating ownership, proactivity, and technical insight. Role Requirements Proven experience in application or systems support, ideally in a SaaS, ERP, or enterprise software environment. Advantageous to have exposure to property management systems. Familiarity with ticketing systems such as Jira, ServiceNow, or Zendesk. Basic understanding of accounting principles (GL, AP, AR) or experience supporting financial modules within ERP systems. Comfortable supporting users via email, phone, or remote tools. Strong analytical, problem-solving, and documentation skills. Exceptional attention to detail and process-oriented mindset. If you're passionate about software, client support, and working with smart teams on complex systems, we'd love to hear from you. Apply now or get in touch for a confidential conversation.
01/09/2025
Full time
Role Overview As an Application Support Analyst, you will play a vital role in ensuring smooth implementation, support, and operation of complex software applications used across the real estate sector. You will be the go-to person for troubleshooting application issues, supporting well respected clients remotely, and ensuring timely resolution of escalated cases. Role Responsibilities Provide high-quality technical and application support to clients, particularly during product implementations and software upgrades. Troubleshoot software issues via ticketing platforms (e.g., Jira, Zendesk), escalating complex problems to development or infrastructure teams as needed. Conduct regular client follow-ups and status calls to manage expectations and provide updates on issue resolution. Document support cases clearly and thoroughly for internal knowledge sharing and future reference. Collaborate closely with global team members across EMEA and the US, ensuring a unified approach to client service delivery. Build strong client relationships by demonstrating ownership, proactivity, and technical insight. Role Requirements Proven experience in application or systems support, ideally in a SaaS, ERP, or enterprise software environment. Advantageous to have exposure to property management systems. Familiarity with ticketing systems such as Jira, ServiceNow, or Zendesk. Basic understanding of accounting principles (GL, AP, AR) or experience supporting financial modules within ERP systems. Comfortable supporting users via email, phone, or remote tools. Strong analytical, problem-solving, and documentation skills. Exceptional attention to detail and process-oriented mindset. If you're passionate about software, client support, and working with smart teams on complex systems, we'd love to hear from you. Apply now or get in touch for a confidential conversation.
Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery the stuff dreams are made of. Who We Are When we say, the stuff dreams are made of, we re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what s next From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. The Global Technology Operations Center (GTOC) department consists of several teams that work together with a one-team approach, across the USA, UK and Poland. We are the first point of contact for technical and operational issues within Warner Bros. Discovery. The GTOC teams are responsible for initiating the major incident process, triaging technical problems and escalation to support our broadcast/streaming infrastructure. Junior Digital Analyst - Live Events, supports an extensive suite of Live, VOD, OTT/Digital Playout via client applications. You will report to the Duty Operations Manager and be part of a team made up of Juniors, Analysts and Senior Analysts. You will primarily focus on live Sports through our TNT, Eurosports, Discovery Plus and GCN brands. Think Olympics, Premier League, Champions League, ATP Tennis and Tour de France as a start. The position is a shift-based role, requiring some flexibility with working hours. You will be working as part of a unified team, which consists of members from multiple disciplines (Platforms, Networks & Digital), to form a dynamic technology-focused team, capable of monitoring all linear and non-linear output, as well as supporting IT infrastructure. You will be expected to use your operational analytics and incident management skills to provide support for all issue areas, working with support teams/engineers for a swift resolution to any technical issues. You will also be expected to support and educate your team members about new processes, while independently keeping your technical know-how up to date. Key Responsibilities Provide eyes on glass monitoring support during live events, aired on WBD s Direct to Consumer (DTC) propositions. Conduct Pre/During/Post Live checks on assets. Provide triage support by interrogating systems. Escalate incidents internally within the team for further support. Issue communications to business users in the event of an incident. Provide daily incident status reporting to business users. Update department support documentation promptly to reflect all changes (Knowledgebase, run books, etc ). Qualifications Previous experience in digital media. Working knowledge of MS Word, Excel or similar computer software systems. Education - Preferred Bachelor's degree in Digital Media, Information Systems, Computer Science, Business Administration, or related field or equivalent experience. Excellent interpersonal skills Preferred - Multilingual, ideally some understanding of European languages. How We Get Things Done This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you re a qualified candidate with a disability and you need a reasonable accommodation in order to apply for this position, please contact us at .
18/08/2023
Full time
Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery the stuff dreams are made of. Who We Are When we say, the stuff dreams are made of, we re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what s next From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. The Global Technology Operations Center (GTOC) department consists of several teams that work together with a one-team approach, across the USA, UK and Poland. We are the first point of contact for technical and operational issues within Warner Bros. Discovery. The GTOC teams are responsible for initiating the major incident process, triaging technical problems and escalation to support our broadcast/streaming infrastructure. Junior Digital Analyst - Live Events, supports an extensive suite of Live, VOD, OTT/Digital Playout via client applications. You will report to the Duty Operations Manager and be part of a team made up of Juniors, Analysts and Senior Analysts. You will primarily focus on live Sports through our TNT, Eurosports, Discovery Plus and GCN brands. Think Olympics, Premier League, Champions League, ATP Tennis and Tour de France as a start. The position is a shift-based role, requiring some flexibility with working hours. You will be working as part of a unified team, which consists of members from multiple disciplines (Platforms, Networks & Digital), to form a dynamic technology-focused team, capable of monitoring all linear and non-linear output, as well as supporting IT infrastructure. You will be expected to use your operational analytics and incident management skills to provide support for all issue areas, working with support teams/engineers for a swift resolution to any technical issues. You will also be expected to support and educate your team members about new processes, while independently keeping your technical know-how up to date. Key Responsibilities Provide eyes on glass monitoring support during live events, aired on WBD s Direct to Consumer (DTC) propositions. Conduct Pre/During/Post Live checks on assets. Provide triage support by interrogating systems. Escalate incidents internally within the team for further support. Issue communications to business users in the event of an incident. Provide daily incident status reporting to business users. Update department support documentation promptly to reflect all changes (Knowledgebase, run books, etc ). Qualifications Previous experience in digital media. Working knowledge of MS Word, Excel or similar computer software systems. Education - Preferred Bachelor's degree in Digital Media, Information Systems, Computer Science, Business Administration, or related field or equivalent experience. Excellent interpersonal skills Preferred - Multilingual, ideally some understanding of European languages. How We Get Things Done This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you re a qualified candidate with a disability and you need a reasonable accommodation in order to apply for this position, please contact us at .
Our client is looking for an IT support analyst to join their small London based team.
This is a full-time permanent role that is predominantly based in the London office in the West End. It is a varied role that spreads across all Level 1 and Level 2 support and extends into Level 3 support for some systems.
The role involves:
IT systems administration and maintenance
Troubleshooting IT problems
IT security investigations
Data Backups
Generation of regular IT system performance and activity reports
Device management and operating system rebuilds
IT Change management
Documentation
Training of staff in the use of IT systems
General IT support and advice/sounding board for management
Desired competencies for candidates are:
- A very high level of discipline and trustworthiness - Tertiary qualification in IT systems administration and/or networking - Minimum of 2-3 years of experience in previous IT roles - Strong analytical skills. Driven by process and identifying opportunities for process improvement - Strong interpersonal skills and an excellent standard of both written and spoken English - A deep understanding of cyber security issues - Familiarity with Microsoft Active Directory environment. Detailed knowledge of Windows 10 administration - Experience installing operating systems on laptops/desktops - A detailed understanding of TCP/IP networking. Familiarity with Cisco networking to CCNA level or higher - Proficient use of Excel, Word - SQL, HTML or C# (.Net) skills are an advantage - Familiarity with Cisco security products such as Stealthwatch, ESA, WSA, ISE is an advantage - Familiarity with collaboration software such as Microsoft SharePoint, Cisco Unified Communications Manager or Cisco Meeting Server is an advantage - Familiarity with mobile device management is an advantage - Ability to work flexible hours
27/03/2023
Full time
Our client is looking for an IT support analyst to join their small London based team.
This is a full-time permanent role that is predominantly based in the London office in the West End. It is a varied role that spreads across all Level 1 and Level 2 support and extends into Level 3 support for some systems.
The role involves:
IT systems administration and maintenance
Troubleshooting IT problems
IT security investigations
Data Backups
Generation of regular IT system performance and activity reports
Device management and operating system rebuilds
IT Change management
Documentation
Training of staff in the use of IT systems
General IT support and advice/sounding board for management
Desired competencies for candidates are:
- A very high level of discipline and trustworthiness - Tertiary qualification in IT systems administration and/or networking - Minimum of 2-3 years of experience in previous IT roles - Strong analytical skills. Driven by process and identifying opportunities for process improvement - Strong interpersonal skills and an excellent standard of both written and spoken English - A deep understanding of cyber security issues - Familiarity with Microsoft Active Directory environment. Detailed knowledge of Windows 10 administration - Experience installing operating systems on laptops/desktops - A detailed understanding of TCP/IP networking. Familiarity with Cisco networking to CCNA level or higher - Proficient use of Excel, Word - SQL, HTML or C# (.Net) skills are an advantage - Familiarity with Cisco security products such as Stealthwatch, ESA, WSA, ISE is an advantage - Familiarity with collaboration software such as Microsoft SharePoint, Cisco Unified Communications Manager or Cisco Meeting Server is an advantage - Familiarity with mobile device management is an advantage - Ability to work flexible hours
Digital Workplace Technical Consultant Location: Manchester Competitive Salary & Package (Dependent on Experience) Career Level: Consultant/Senior Analyst Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO. As a Team: Accenture's Digital Workplace group consists of leading professionals who combine business and industry knowledge with technology expertise, to deliver solutions for implementing an engaged and connected workplace. Our services revolve around the Cloud and SaaS, transitioning clients mobile, collaboration and productivity environments to a modern OpEx based model while keeping a focus on security. Taking clients on this journey to the Cloud often requires significant cultural change and the implementation of new ways of working. We guide our clients through this journey working with a broad range of business stakeholders to minimise disruptions and to ensure a successfully outcome. In our team you will learn: How to provide solutions to real world problems across a variety of industries. How to help transform leading organisations and communities around the world. How best to develop your skills and hone your talents within an innovative technology environment As a Digital Workplace Technology Consultant, you will: Have technical advice relevant to Digital Workplace solutions Deliver workplace transformations leveraging collaboration tools, automation, mobility and analytics Support development of Digital Workplace capabilities as a SME in areas such as digital Identity and security, remote and automated deployments, Workforce and Culture, and Change Management Manage aspects of diverse project teams, including onshore/offshore personnel, 3rd parties and customer resources Develop client facing assets based on technical expertise Support and contribute to RFP and business case development, offering positioning, technical solutioning and awareness campaigns Develop presentations which resonate with senior stakeholders Perform project management activities Show more Show less Qualifications We are looking for experience in the following skills: Experience of delivering Digital Workplace offerings such as; collaboration and workplace modernisation (e.g. Office 365, Google Workspace, Windows 10 and WVD), unified comms, Future Ways of Working, identity and security, and workspace design and intelligent buildings Strong technical skills in one or more Digital Workplace offerings Advisory knowledge to share with clients to optimise Digital Workplace technologies Familiarity with current digital workplace trends, e.g. cloud journeys (productivity, collaboration, mobility, end user device), productivity solutions and tools, or foundational workplace security Understanding of project governance, project plans, implementation activities and transformation approaches Are ambitious, digitally minded, and can successfully combine technical understanding and business acumen to provide advisory and delivery expertise Set yourself apart: Proven success in project management and interpersonal skills at other consultancies or within industry Evidence of proactive personal development such as post graduate study or industry certifications, particularly within Digital Workplace technologies (e.g. Microsoft 365 or Azure certifications) What's in it for you: At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days of vacation per year, access to app based fitness classes and discounts on range of gyms, private medical insurance and three days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role to deliver the first-class services we are known for. About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at . Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Closing Date for Applications 30/04/2021 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. RROOTS
24/09/2022
Full time
Digital Workplace Technical Consultant Location: Manchester Competitive Salary & Package (Dependent on Experience) Career Level: Consultant/Senior Analyst Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO. As a Team: Accenture's Digital Workplace group consists of leading professionals who combine business and industry knowledge with technology expertise, to deliver solutions for implementing an engaged and connected workplace. Our services revolve around the Cloud and SaaS, transitioning clients mobile, collaboration and productivity environments to a modern OpEx based model while keeping a focus on security. Taking clients on this journey to the Cloud often requires significant cultural change and the implementation of new ways of working. We guide our clients through this journey working with a broad range of business stakeholders to minimise disruptions and to ensure a successfully outcome. In our team you will learn: How to provide solutions to real world problems across a variety of industries. How to help transform leading organisations and communities around the world. How best to develop your skills and hone your talents within an innovative technology environment As a Digital Workplace Technology Consultant, you will: Have technical advice relevant to Digital Workplace solutions Deliver workplace transformations leveraging collaboration tools, automation, mobility and analytics Support development of Digital Workplace capabilities as a SME in areas such as digital Identity and security, remote and automated deployments, Workforce and Culture, and Change Management Manage aspects of diverse project teams, including onshore/offshore personnel, 3rd parties and customer resources Develop client facing assets based on technical expertise Support and contribute to RFP and business case development, offering positioning, technical solutioning and awareness campaigns Develop presentations which resonate with senior stakeholders Perform project management activities Show more Show less Qualifications We are looking for experience in the following skills: Experience of delivering Digital Workplace offerings such as; collaboration and workplace modernisation (e.g. Office 365, Google Workspace, Windows 10 and WVD), unified comms, Future Ways of Working, identity and security, and workspace design and intelligent buildings Strong technical skills in one or more Digital Workplace offerings Advisory knowledge to share with clients to optimise Digital Workplace technologies Familiarity with current digital workplace trends, e.g. cloud journeys (productivity, collaboration, mobility, end user device), productivity solutions and tools, or foundational workplace security Understanding of project governance, project plans, implementation activities and transformation approaches Are ambitious, digitally minded, and can successfully combine technical understanding and business acumen to provide advisory and delivery expertise Set yourself apart: Proven success in project management and interpersonal skills at other consultancies or within industry Evidence of proactive personal development such as post graduate study or industry certifications, particularly within Digital Workplace technologies (e.g. Microsoft 365 or Azure certifications) What's in it for you: At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days of vacation per year, access to app based fitness classes and discounts on range of gyms, private medical insurance and three days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role to deliver the first-class services we are known for. About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at . Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Closing Date for Applications 30/04/2021 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. RROOTS
Job Profile Summary Do you want to be part of a diverse, collaborative team leading the way in making energy cleaner and better? We are looking for a Gross to Net Pricing data & Process analyst to join us at Castrol. This role will run all the vital pricing (data & process) analytical work supporting Gross-To-Net (GtN) project team (Central and Performance Unit/Country level). You will interpret outcomes of the analysis in the context of GtN improvement opportunities. Job Advert What this role does! Analyze Pricing Data The primary duty of a pricing analyst is combining data and process information from a variety of sources and using it to derive insights necessary to identify Gross-To-Net improvement opportunities. Analyze Pricing Processes Responsible for qualitative analysis of the efficiency and effectiveness of the existing pricing processes and verification of the compliance with all pre-defined rules of the game as well as the best market practices. Support Pricing Strategy and Tactics development Work closely with Central GtN team as well as sales and marketing to develop and enact driven pricing strategies and develop new pricing tactics ensuring the most effective Gross-To-Net management. Pricing analyst will for example analyze data related to return on investment (ROI) for existing marketing and promotional programs, analyze customer response to marketing efforts, and resolve more effective ways to reach customers and gain market share. Present Findings to Key Decision-Makers Present their findings to GtN project team and if needed to executives and sales and marketing teams. This aspect of the role requires pricing analysts to translate sophisticated data into impactful strategies and techniques to drive sales and improve marketing efforts. Pricing analysts may prepare both written reports and visual presentations to share their findings. Here's what we need from you! Previous experience working as a pricing analyst in lubricants - Integrated Pricing Solid understanding about the industry including competitors and market trends Keen eye for finding opportunities Strong analytical and research skills Excellent verbal and written communication skills Good negotiations and problem-solving skills Effective reporting and presentation skills Enthusiastic and proactive teammate Experience working with IT&S on tools and systems development and improvements Education University degree is expected (or bp graduate program) & a business qualification is highly desirable At bp, we provide the following environment & benefits to you: A company culture where we respect our diverse and unified teams. A competitive reward package that include an annual wellbeing allowance, life & health insurance/ private medical. Access to social communities and networks. Learning opportunities and other development opportunities to craft your career path. Plus many other benefits. If you feel you have the relevant knowledge and skills for this role, join our team and advance your career at BP. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Flexible working will also be considered. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions. Please contact us to request accommodation. #LI-AW1 Entity Customers & Products Job Family Group Marketing Group Relocation available No Travel required Yes - up to 10% Country United Kingdom About BP CUSTOMER AND PRODUCTS We're gearing up for the future. At bp our goal for C&P is to deliver the future of mobility, energy and services for our customers by innovating with new business models and service platforms. C&P will become a hub, housing our midstream, lubricants, aviation, sale of chemicals, mobility and convenience, marketing and our next-generation businesses, making it a highly integrated and interconnected organisation. And with safety being our core value, our commitment to safe and reliable operations will never change. Want to join the team? This means: • being customer-centric, agile and responsive to changing customer needs and dynamic markets • focusing on growth and development of customer offers • optimising the chemicals and fuels value chains to maximise integrated value • contributing to the reduction of carbon intensity of the products we create, and sell, by 50% by 2050 or sooner • creating strategic partnerships that drive long-term value for C&P • being digitally enabled and empowered by customer insights and data to deliver solutions.
10/11/2021
Full time
Job Profile Summary Do you want to be part of a diverse, collaborative team leading the way in making energy cleaner and better? We are looking for a Gross to Net Pricing data & Process analyst to join us at Castrol. This role will run all the vital pricing (data & process) analytical work supporting Gross-To-Net (GtN) project team (Central and Performance Unit/Country level). You will interpret outcomes of the analysis in the context of GtN improvement opportunities. Job Advert What this role does! Analyze Pricing Data The primary duty of a pricing analyst is combining data and process information from a variety of sources and using it to derive insights necessary to identify Gross-To-Net improvement opportunities. Analyze Pricing Processes Responsible for qualitative analysis of the efficiency and effectiveness of the existing pricing processes and verification of the compliance with all pre-defined rules of the game as well as the best market practices. Support Pricing Strategy and Tactics development Work closely with Central GtN team as well as sales and marketing to develop and enact driven pricing strategies and develop new pricing tactics ensuring the most effective Gross-To-Net management. Pricing analyst will for example analyze data related to return on investment (ROI) for existing marketing and promotional programs, analyze customer response to marketing efforts, and resolve more effective ways to reach customers and gain market share. Present Findings to Key Decision-Makers Present their findings to GtN project team and if needed to executives and sales and marketing teams. This aspect of the role requires pricing analysts to translate sophisticated data into impactful strategies and techniques to drive sales and improve marketing efforts. Pricing analysts may prepare both written reports and visual presentations to share their findings. Here's what we need from you! Previous experience working as a pricing analyst in lubricants - Integrated Pricing Solid understanding about the industry including competitors and market trends Keen eye for finding opportunities Strong analytical and research skills Excellent verbal and written communication skills Good negotiations and problem-solving skills Effective reporting and presentation skills Enthusiastic and proactive teammate Experience working with IT&S on tools and systems development and improvements Education University degree is expected (or bp graduate program) & a business qualification is highly desirable At bp, we provide the following environment & benefits to you: A company culture where we respect our diverse and unified teams. A competitive reward package that include an annual wellbeing allowance, life & health insurance/ private medical. Access to social communities and networks. Learning opportunities and other development opportunities to craft your career path. Plus many other benefits. If you feel you have the relevant knowledge and skills for this role, join our team and advance your career at BP. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Flexible working will also be considered. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions. Please contact us to request accommodation. #LI-AW1 Entity Customers & Products Job Family Group Marketing Group Relocation available No Travel required Yes - up to 10% Country United Kingdom About BP CUSTOMER AND PRODUCTS We're gearing up for the future. At bp our goal for C&P is to deliver the future of mobility, energy and services for our customers by innovating with new business models and service platforms. C&P will become a hub, housing our midstream, lubricants, aviation, sale of chemicals, mobility and convenience, marketing and our next-generation businesses, making it a highly integrated and interconnected organisation. And with safety being our core value, our commitment to safe and reliable operations will never change. Want to join the team? This means: • being customer-centric, agile and responsive to changing customer needs and dynamic markets • focusing on growth and development of customer offers • optimising the chemicals and fuels value chains to maximise integrated value • contributing to the reduction of carbon intensity of the products we create, and sell, by 50% by 2050 or sooner • creating strategic partnerships that drive long-term value for C&P • being digitally enabled and empowered by customer insights and data to deliver solutions.
Big Red Recruitment
Milton Keynes, Buckinghamshire
Are you a Systems Analyst? Maybe you want to become one? Or maybe you already do everything a Systems Analyst does and you aren't getting the recognition you deserve? Well if you answered yes to any of these then we may have the right opportunity for you! We are working with a leading UK organisation who are looking for 2 systems analysts to join the team. You will be joining at a period of continued growth for the company, with the acquisition of one of their biggest competitors creating a huge portfolio of work from a processes and systems perspective, trying to bring everything into a more unified approach. You should be proficient in SQL as this will play a part in the various projects you will take ownership of going forward. You will be responsible for turning business requirements into functional requirements that will be used by the development teams as they look to continue creating their in-house developed systems. With a combination of old and new,you will also work on mapping out and documenting the interfaces between systems to enable the business to continue it's seamless approach. So if you're someone who enjoys talking about the technical details with the analysts and developers one minute, then talking to the wider business around what that actually means to them. Then this is your opportunity to join an organisation providing a best in class service that has seen them take over the market! Role: Systems Analyst Location: Milton Keynes Even if you do not reach all criteria please do get in touch, as if you have the desire to learn and progress then this may still be the right role for you! Systems Analyst, Business Analyst
07/10/2021
Full time
Are you a Systems Analyst? Maybe you want to become one? Or maybe you already do everything a Systems Analyst does and you aren't getting the recognition you deserve? Well if you answered yes to any of these then we may have the right opportunity for you! We are working with a leading UK organisation who are looking for 2 systems analysts to join the team. You will be joining at a period of continued growth for the company, with the acquisition of one of their biggest competitors creating a huge portfolio of work from a processes and systems perspective, trying to bring everything into a more unified approach. You should be proficient in SQL as this will play a part in the various projects you will take ownership of going forward. You will be responsible for turning business requirements into functional requirements that will be used by the development teams as they look to continue creating their in-house developed systems. With a combination of old and new,you will also work on mapping out and documenting the interfaces between systems to enable the business to continue it's seamless approach. So if you're someone who enjoys talking about the technical details with the analysts and developers one minute, then talking to the wider business around what that actually means to them. Then this is your opportunity to join an organisation providing a best in class service that has seen them take over the market! Role: Systems Analyst Location: Milton Keynes Even if you do not reach all criteria please do get in touch, as if you have the desire to learn and progress then this may still be the right role for you! Systems Analyst, Business Analyst
Job Title:Test Analyst
Department:Engineering
Manager:Test Team Lead
Location:Andover, UK
We are looking for an energetic, passionate and engaged Test Engineer to join our Andover based Agile Product Development team helping to define, build, maintain and support our customers’ initial and ongoing experience. You will be looking to move increasingly into test automation and take advantage of the latest technologies such as Katalon and Selenium.
Package and Benefits:
Competitive annual salary
24 days annual leave, plus bank holidays
4% pension contribution
Life assurance x4
Private medical insurance
Personal and professional development opportunities
Friendly working environment
Attributes and Experience Required:
Good knowledge and experience of standard software testing processes and practices
Ability to derive test scenarios and test cases from requirements
Practical experience in test case management, defect management tools and good knowledge of the defect life cycle
4+ years experience in software testing
Experience of working in an Agile Product team and the agile processes are desirable
Knowledge and experience of test automation tools are welcome
Experience of working with distributed teams and communicating globally
Daily Duties and Main Responsibilities w ill Include:
Designing, creating and executing manual test cases for functional testing, integration testing and regression testing
Working as part of an agile product team, participating in all aspects of the agile process and ceremonies
Help us drive the adoption of test automation technologies and help build suites of automated tests in Katalon
Help to deliver working products and play your part in supporting them
About CloudPay
CloudPay provides managed global payroll services to multinational companies through a single, unified SaaS solution. By delivering end-to-end managed payroll services through an innovative platform, CloudPay ensures consistent and compliant payroll around the globe while reducing operating costs and manual processes.
The CloudPay solution is backed by deep industry expertise earned over 20+ years delivering services to more than 2,400 multinational entities. CloudPay’s solution guarantees accurate payroll processing across 120+ countries in more than 25 languages.
To learn more, visit cloudpay.net .
31/01/2020
Full time
Job Title:Test Analyst
Department:Engineering
Manager:Test Team Lead
Location:Andover, UK
We are looking for an energetic, passionate and engaged Test Engineer to join our Andover based Agile Product Development team helping to define, build, maintain and support our customers’ initial and ongoing experience. You will be looking to move increasingly into test automation and take advantage of the latest technologies such as Katalon and Selenium.
Package and Benefits:
Competitive annual salary
24 days annual leave, plus bank holidays
4% pension contribution
Life assurance x4
Private medical insurance
Personal and professional development opportunities
Friendly working environment
Attributes and Experience Required:
Good knowledge and experience of standard software testing processes and practices
Ability to derive test scenarios and test cases from requirements
Practical experience in test case management, defect management tools and good knowledge of the defect life cycle
4+ years experience in software testing
Experience of working in an Agile Product team and the agile processes are desirable
Knowledge and experience of test automation tools are welcome
Experience of working with distributed teams and communicating globally
Daily Duties and Main Responsibilities w ill Include:
Designing, creating and executing manual test cases for functional testing, integration testing and regression testing
Working as part of an agile product team, participating in all aspects of the agile process and ceremonies
Help us drive the adoption of test automation technologies and help build suites of automated tests in Katalon
Help to deliver working products and play your part in supporting them
About CloudPay
CloudPay provides managed global payroll services to multinational companies through a single, unified SaaS solution. By delivering end-to-end managed payroll services through an innovative platform, CloudPay ensures consistent and compliant payroll around the globe while reducing operating costs and manual processes.
The CloudPay solution is backed by deep industry expertise earned over 20+ years delivering services to more than 2,400 multinational entities. CloudPay’s solution guarantees accurate payroll processing across 120+ countries in more than 25 languages.
To learn more, visit cloudpay.net .
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