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Core Applications Support Analyst
Tokio Marine HCC
Core Applications Support Analyst page is loaded Core Applications Support Analystlocations: UK - London ( St Botolph )time type: Full timeposted on: Posted Todayjob requisition id: 2026-215Job Title: Core Applications Support AnalystReporting to: Head of Core ApplicationsPosition Type: Permanent (Hybrid working, 3 days in the office per week minimum)Overview: Why Standing still is not an option in the current world of Insurance. TMHCC is one of the world's leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, along with a desire to grow and provide creative and innovative solutions to our clients.About OperationsOperations sits at the heart of TMHCC, we ensure the smooth running of all business processes - from policy administration and claims handling to data, technology, and delivery. We focus on driving efficiency which enables our teams across the business to deliver exceptional results every day. Our value statement: Ops makes it happen.Operations is made up of 7 functions, this role sits within: ITWe are the foundation for TMHCC's success - enabling the business to grow, compete, and innovate through technology, security, and solution design. From shaping strategy to delivering resilient operations, we ensure every capability is aligned to business value. Our inclusive and collaborative culture empowers everyone to explore ideas, solve meaningful challenges, and build fulfilling careers that make a real impact.Job Purpose:TMHCC is in the midst of an IT transformation and is shifting towards a Product-centric operating model. Alongside this a set of enterprise applications are managed by a central Component Services team - within which sits the Core Insurance Systems team.This team covers various Policy Admin and Claim systems. Support is provided via a hybrid model with different managed services.As a Core Applications Support Analyst you will report into the Head of Core Applications and add value in much more than BAU support activities. You will be at the centre of a transformation journey which is looking to reengineer the relationship with business customers, improve the value provided by vendors and become deeply integrated with other teams in Component Services and the wider IT Product and Platforms teams. Key Responsibilities: Support of suite of critical applications covering business areas including policy administration and Claims. Respond to technical questions related to apps/tools/solutions. Engage with multiple technical teams to ensure appropriate resolution of incidents, recording of resolutions and identification of bugs and defects. Resolve a variety of high-impact incidents or problems through in-depth evaluation of complex business issues, system processes or platform issues. Follow approved ITSM service management framework (ITIL) also aware of SDLC, project management methodology and Agile frameworks in use at TMHCC. Ensure that all required steps are followed, all required tickets are updated and approvals for change are obtained as needed. Proactively manage all application-related risk items / findings to closure / resolution. Assist with development projects and Release to production as needed. Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions.Skills and Experience Specification:Essential: Strong, demonstrable experience supporting Lloyds/London insurance industry underwriting and claims applications. Experience with the Sequel/Verisk applications Claims and Eclipse. Strong, demonstrable experience with MS SQL Experience working with ServiceNow. Strong analytical and communication skills Familiarity with supporting testing and release management Experience working with Azure DevOps tool set.Desirable: Any document management system experience. What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals.The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies.
14/06/2026
Full time
Core Applications Support Analyst page is loaded Core Applications Support Analystlocations: UK - London ( St Botolph )time type: Full timeposted on: Posted Todayjob requisition id: 2026-215Job Title: Core Applications Support AnalystReporting to: Head of Core ApplicationsPosition Type: Permanent (Hybrid working, 3 days in the office per week minimum)Overview: Why Standing still is not an option in the current world of Insurance. TMHCC is one of the world's leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, along with a desire to grow and provide creative and innovative solutions to our clients.About OperationsOperations sits at the heart of TMHCC, we ensure the smooth running of all business processes - from policy administration and claims handling to data, technology, and delivery. We focus on driving efficiency which enables our teams across the business to deliver exceptional results every day. Our value statement: Ops makes it happen.Operations is made up of 7 functions, this role sits within: ITWe are the foundation for TMHCC's success - enabling the business to grow, compete, and innovate through technology, security, and solution design. From shaping strategy to delivering resilient operations, we ensure every capability is aligned to business value. Our inclusive and collaborative culture empowers everyone to explore ideas, solve meaningful challenges, and build fulfilling careers that make a real impact.Job Purpose:TMHCC is in the midst of an IT transformation and is shifting towards a Product-centric operating model. Alongside this a set of enterprise applications are managed by a central Component Services team - within which sits the Core Insurance Systems team.This team covers various Policy Admin and Claim systems. Support is provided via a hybrid model with different managed services.As a Core Applications Support Analyst you will report into the Head of Core Applications and add value in much more than BAU support activities. You will be at the centre of a transformation journey which is looking to reengineer the relationship with business customers, improve the value provided by vendors and become deeply integrated with other teams in Component Services and the wider IT Product and Platforms teams. Key Responsibilities: Support of suite of critical applications covering business areas including policy administration and Claims. Respond to technical questions related to apps/tools/solutions. Engage with multiple technical teams to ensure appropriate resolution of incidents, recording of resolutions and identification of bugs and defects. Resolve a variety of high-impact incidents or problems through in-depth evaluation of complex business issues, system processes or platform issues. Follow approved ITSM service management framework (ITIL) also aware of SDLC, project management methodology and Agile frameworks in use at TMHCC. Ensure that all required steps are followed, all required tickets are updated and approvals for change are obtained as needed. Proactively manage all application-related risk items / findings to closure / resolution. Assist with development projects and Release to production as needed. Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions.Skills and Experience Specification:Essential: Strong, demonstrable experience supporting Lloyds/London insurance industry underwriting and claims applications. Experience with the Sequel/Verisk applications Claims and Eclipse. Strong, demonstrable experience with MS SQL Experience working with ServiceNow. Strong analytical and communication skills Familiarity with supporting testing and release management Experience working with Azure DevOps tool set.Desirable: Any document management system experience. What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals.The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies.
Delegated Authority Technician
IQUW Property Insurance
Overview About us Starr is a global insurance and investment organisation providing property and casualty insurance solutions to business and industry. Starr has grown into one of the world's fastest expanding insurance organisations, writing business in 128 countries across six continents. Our talented and experienced associates manage risk and ultimately support the profitable growth of organisations in a dynamic, competitive and ever changing marketplace. Join us and become part of our talented and passionate workforce. Role Purpose The role of the Delegated Authority Analyst is vital to support the DA team with the successful implementation of STARR's Delegated Authority strategy, with focus on service to Underwriters, due diligence and audit review work. The purpose of the role is to provide administrative support of all third party delegated authority arrangements within STARR's Syndicate 218 and 1856, ensuring compliance with the company's Delegated Authority Framework. Key Responsibilities Ensure Underwriters are provided with the appropriate service aligned to market and STARRDUA framework, specifically working on new coverholder applications and existing delegated authorities (Binding Authorities, Lineslips, Consortium and Delegated Claims Administrators (DCAs . Bordereaux management and EPI monitoring assistance and support with processing and resolving bordereaux or EPI queries. Support the approval process as part of STARR Delegated Authority Procedures, including due diligence and ongoing monitoring for coverholders, service companies, lineslips, Consortium arrangements and Delegated Claims Administrators (DCAs). Prepare performance reporting and insights of STARR's delegated authority arrangements, including KPIs and discussion with Underwriting teams. Support the co-ordination of audit planning and follow up programme for Coverholders, MGAs, service companies and DCAs. Support the Delegated Team with administrating the review process for all lineslips, consortium and master policies falling within STARR. Assist the Delegated Authority Team with any DA regulatory and Lloyd's returns as required and actions arising from market thematic reviews embedded within the company. Build and maintain a strong relationship with all business units, particularly Underwriting teams. Where required, attend the Delegated Underwriting Managers ('DUM') forums and other market seminars/workshops and provide summary updates to the Senior Compliance Officer as required. Where required, provide administrative assistance and co ordination support for internal/external audit reviews and other ad hoc DA projects. The above duties and responsibilities are not an exhaustive list, and you may be required to undertake other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements. Qualifications, skills and experience Relative experience working in Delegated Authorities Administrative role within an insurance company, ideally Lloyd's market. Attention to detail, excellent due diligence, and investigative skills. Strong analytical, written and communication skills. Excellent organisation and time management skills. Strong interpersonal skills with the ability to communicate effectively with individuals at all levels of the business in a confident and professional manner. IT literate with experience of third party Lloyd's management systems, including DCOM, DAM, Lineage, Atlas, Crystal, DDM & LWR. Strong Excel skills. Core behavioural competencies Analysis and decision making Innovation and problem solving Strategic perspective Performance focus Communication and influence Resilience and adaptability Additional Information A full job description can be seen here Starr is an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.
13/06/2026
Full time
Overview About us Starr is a global insurance and investment organisation providing property and casualty insurance solutions to business and industry. Starr has grown into one of the world's fastest expanding insurance organisations, writing business in 128 countries across six continents. Our talented and experienced associates manage risk and ultimately support the profitable growth of organisations in a dynamic, competitive and ever changing marketplace. Join us and become part of our talented and passionate workforce. Role Purpose The role of the Delegated Authority Analyst is vital to support the DA team with the successful implementation of STARR's Delegated Authority strategy, with focus on service to Underwriters, due diligence and audit review work. The purpose of the role is to provide administrative support of all third party delegated authority arrangements within STARR's Syndicate 218 and 1856, ensuring compliance with the company's Delegated Authority Framework. Key Responsibilities Ensure Underwriters are provided with the appropriate service aligned to market and STARRDUA framework, specifically working on new coverholder applications and existing delegated authorities (Binding Authorities, Lineslips, Consortium and Delegated Claims Administrators (DCAs . Bordereaux management and EPI monitoring assistance and support with processing and resolving bordereaux or EPI queries. Support the approval process as part of STARR Delegated Authority Procedures, including due diligence and ongoing monitoring for coverholders, service companies, lineslips, Consortium arrangements and Delegated Claims Administrators (DCAs). Prepare performance reporting and insights of STARR's delegated authority arrangements, including KPIs and discussion with Underwriting teams. Support the co-ordination of audit planning and follow up programme for Coverholders, MGAs, service companies and DCAs. Support the Delegated Team with administrating the review process for all lineslips, consortium and master policies falling within STARR. Assist the Delegated Authority Team with any DA regulatory and Lloyd's returns as required and actions arising from market thematic reviews embedded within the company. Build and maintain a strong relationship with all business units, particularly Underwriting teams. Where required, attend the Delegated Underwriting Managers ('DUM') forums and other market seminars/workshops and provide summary updates to the Senior Compliance Officer as required. Where required, provide administrative assistance and co ordination support for internal/external audit reviews and other ad hoc DA projects. The above duties and responsibilities are not an exhaustive list, and you may be required to undertake other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements. Qualifications, skills and experience Relative experience working in Delegated Authorities Administrative role within an insurance company, ideally Lloyd's market. Attention to detail, excellent due diligence, and investigative skills. Strong analytical, written and communication skills. Excellent organisation and time management skills. Strong interpersonal skills with the ability to communicate effectively with individuals at all levels of the business in a confident and professional manner. IT literate with experience of third party Lloyd's management systems, including DCOM, DAM, Lineage, Atlas, Crystal, DDM & LWR. Strong Excel skills. Core behavioural competencies Analysis and decision making Innovation and problem solving Strategic perspective Performance focus Communication and influence Resilience and adaptability Additional Information A full job description can be seen here Starr is an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.
Delegated Authority Technician
American International Group
Delegated Authority Technician page is loaded Delegated Authority Technicianlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JRAt Talbot and AIG, we are reimagining the way we help customers to manage risk. Join us as a Senior Delegated Authority Technician to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Talbot Talbot operates within the Lloyd's Insurance Market through Syndicate 1183 and Syndicate 2019. With an expert team of highly skilled and experienced underwriters and a balanced, geographically diverse portfolio of business, Talbot has earned a reputation as an industry leading insurance specialist.Talbot writes a diversified portfolio including Crisis Management, Energy, Financial Lines, Marine, Political Risk, Property and Terrorism. Drawing on our deep industry expertise, Talbot develops tailored insurance solutions that address clients' evolving and often unique needs.Syndicate 2019 provides Lloyd's investors with access to AIG's Private Client Select (PCS) portfolio.Part of AIG since 2018, Talbot is committed to working with brokers and clients to deliver industry leading solutions. It is headquartered in London with offices in New York and Singapore. How you will create an impact Work with Senior DA Analysts in the onboarding of new Coverholders and Delegated Claims Administrators Reviewing new business submissions to ensure proposals align with Talbot's strategy and appetite, ensuring appropriate sign-offs are received if they do not Work collaboratively with the Senior Claims Delegated Authority Technician to ensure Talbot's compliance with its Claims Delegated Authority Framework and Lloyd's Principles for doing business Ongoing monitoring of Coverholder and DCA performance Periodic due diligence reviews of Coverholders and Delegated Claims Administrators, in line with the relevant framework Undertake reviews of Binding Authority Agreements and Delegated Claims Administrator contracts Assist in the administration of Delegated Authority Audit Programme, including scheduling and scoping of audits and follow up of recommendations Liaise with internal and external stakeholders including but not limited to Underwriters, Claims Adjusters, Brokers, External Auditors, Lloyd's Support the Product Governance process Prepare committee packs and attend internal committee meetings where required Escalation of Delegated Authority breaches to appropriate forums Provide technical advice to internal stakeholders on Delegated Authority matters Develop and maintain effective relationships with Underwriters and other internal stakeholders What you'll need to succeed Experience of Delegated Authority Practices, preferably at Lloyd's Excellent attention to detail Excellent stakeholder management skills Some knowledge of Conduct Risk and Product Oversight in insurance Ability to manage workload, multi-task and work to tight deadlines Proactive attitude and good problem solving skills AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike. Enjoy benefits that take care of what matters At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Welcome to a culture of inclusion We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to Area:UW - UnderwritingTalbot Underwriting Services Ltd (TS1)locations: Londontime type: Full timeposted on: Posted 7 Days Ago
13/06/2026
Full time
Delegated Authority Technician page is loaded Delegated Authority Technicianlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JRAt Talbot and AIG, we are reimagining the way we help customers to manage risk. Join us as a Senior Delegated Authority Technician to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Talbot Talbot operates within the Lloyd's Insurance Market through Syndicate 1183 and Syndicate 2019. With an expert team of highly skilled and experienced underwriters and a balanced, geographically diverse portfolio of business, Talbot has earned a reputation as an industry leading insurance specialist.Talbot writes a diversified portfolio including Crisis Management, Energy, Financial Lines, Marine, Political Risk, Property and Terrorism. Drawing on our deep industry expertise, Talbot develops tailored insurance solutions that address clients' evolving and often unique needs.Syndicate 2019 provides Lloyd's investors with access to AIG's Private Client Select (PCS) portfolio.Part of AIG since 2018, Talbot is committed to working with brokers and clients to deliver industry leading solutions. It is headquartered in London with offices in New York and Singapore. How you will create an impact Work with Senior DA Analysts in the onboarding of new Coverholders and Delegated Claims Administrators Reviewing new business submissions to ensure proposals align with Talbot's strategy and appetite, ensuring appropriate sign-offs are received if they do not Work collaboratively with the Senior Claims Delegated Authority Technician to ensure Talbot's compliance with its Claims Delegated Authority Framework and Lloyd's Principles for doing business Ongoing monitoring of Coverholder and DCA performance Periodic due diligence reviews of Coverholders and Delegated Claims Administrators, in line with the relevant framework Undertake reviews of Binding Authority Agreements and Delegated Claims Administrator contracts Assist in the administration of Delegated Authority Audit Programme, including scheduling and scoping of audits and follow up of recommendations Liaise with internal and external stakeholders including but not limited to Underwriters, Claims Adjusters, Brokers, External Auditors, Lloyd's Support the Product Governance process Prepare committee packs and attend internal committee meetings where required Escalation of Delegated Authority breaches to appropriate forums Provide technical advice to internal stakeholders on Delegated Authority matters Develop and maintain effective relationships with Underwriters and other internal stakeholders What you'll need to succeed Experience of Delegated Authority Practices, preferably at Lloyd's Excellent attention to detail Excellent stakeholder management skills Some knowledge of Conduct Risk and Product Oversight in insurance Ability to manage workload, multi-task and work to tight deadlines Proactive attitude and good problem solving skills AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike. Enjoy benefits that take care of what matters At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Welcome to a culture of inclusion We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to Area:UW - UnderwritingTalbot Underwriting Services Ltd (TS1)locations: Londontime type: Full timeposted on: Posted 7 Days Ago
Delegated Authority Technician
IQUW Group
Overview About us Starr is a global insurance and investment organisation providing property and casualty insurance solutions to business and industry. Starr has grown into one of the world's fastest expanding insurance organisations, writing business in 128 countries across six continents. Our talented and experienced associates manage risk and ultimately support the profitable growth of organisations in a dynamic, competitive and ever changing marketplace. Join us and become part of our talented and passionate workforce. Role Purpose The role of the Delegated Authority Analyst is vital to support the DA team with the successful implementation of STARR's Delegated Authority strategy, with focus on service to Underwriters, due diligence and audit review work. The purpose of the role is to provide administrative support of all third party delegated authority arrangements within STARR's Syndicate 218 and 1856, ensuring compliance with the company's Delegated Authority Framework. Key Responsibilities Ensure Underwriters are provided with the appropriate service aligned to market and STARRDUA framework, specifically working on new coverholder applications and existing delegated authorities (Binding Authorities, Lineslips, Consortium and Delegated Claims Administrators (DCAs . Bordereaux management and EPI monitoring assistance and support with processing and resolving bordereaux or EPI queries. Support the approval process as part of STARR Delegated Authority Procedures, including due diligence and ongoing monitoring for coverholders, service companies, lineslips, Consortium arrangements and Delegated Claims Administrators (DCAs). Prepare performance reporting and insights of STARR's delegated authority arrangements, including KPIs and discussion with Underwriting teams. Support the co-ordination of audit planning and follow up programme for Coverholders, MGAs, service companies and DCAs. Support the Delegated Team with administrating the review process for all lineslips, consortium and master policies falling within STARR. Assist the Delegated Authority Team with any DA regulatory and Lloyd's returns as required and actions arising from market thematic reviews embedded within the company. Build and maintain a strong relationship with all business units, particularly Underwriting teams. Where required, attend the Delegated Underwriting Managers ('DUM') forums and other market seminars/workshops and provide summary updates to the Senior Compliance Officer as required. Where required, provide administrative assistance and co ordination support for internal/external audit reviews and other ad hoc DA projects. The above duties and responsibilities are not an exhaustive list, and you may be required to undertake other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements. Qualifications, skills and experience Relative experience working in Delegated Authorities Administrative role within an insurance company, ideally Lloyd's market. Attention to detail, excellent due diligence, and investigative skills. Strong analytical, written and communication skills. Excellent organisation and time management skills. Strong interpersonal skills with the ability to communicate effectively with individuals at all levels of the business in a confident and professional manner. IT literate with experience of third party Lloyd's management systems, including DCOM, DAM, Lineage, Atlas, Crystal, DDM & LWR. Strong Excel skills. Core behavioural competencies Analysis and decision making Innovation and problem solving Strategic perspective Performance focus Communication and influence Resilience and adaptability Additional Information A full job description can be seen here Starr is an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.
13/06/2026
Full time
Overview About us Starr is a global insurance and investment organisation providing property and casualty insurance solutions to business and industry. Starr has grown into one of the world's fastest expanding insurance organisations, writing business in 128 countries across six continents. Our talented and experienced associates manage risk and ultimately support the profitable growth of organisations in a dynamic, competitive and ever changing marketplace. Join us and become part of our talented and passionate workforce. Role Purpose The role of the Delegated Authority Analyst is vital to support the DA team with the successful implementation of STARR's Delegated Authority strategy, with focus on service to Underwriters, due diligence and audit review work. The purpose of the role is to provide administrative support of all third party delegated authority arrangements within STARR's Syndicate 218 and 1856, ensuring compliance with the company's Delegated Authority Framework. Key Responsibilities Ensure Underwriters are provided with the appropriate service aligned to market and STARRDUA framework, specifically working on new coverholder applications and existing delegated authorities (Binding Authorities, Lineslips, Consortium and Delegated Claims Administrators (DCAs . Bordereaux management and EPI monitoring assistance and support with processing and resolving bordereaux or EPI queries. Support the approval process as part of STARR Delegated Authority Procedures, including due diligence and ongoing monitoring for coverholders, service companies, lineslips, Consortium arrangements and Delegated Claims Administrators (DCAs). Prepare performance reporting and insights of STARR's delegated authority arrangements, including KPIs and discussion with Underwriting teams. Support the co-ordination of audit planning and follow up programme for Coverholders, MGAs, service companies and DCAs. Support the Delegated Team with administrating the review process for all lineslips, consortium and master policies falling within STARR. Assist the Delegated Authority Team with any DA regulatory and Lloyd's returns as required and actions arising from market thematic reviews embedded within the company. Build and maintain a strong relationship with all business units, particularly Underwriting teams. Where required, attend the Delegated Underwriting Managers ('DUM') forums and other market seminars/workshops and provide summary updates to the Senior Compliance Officer as required. Where required, provide administrative assistance and co ordination support for internal/external audit reviews and other ad hoc DA projects. The above duties and responsibilities are not an exhaustive list, and you may be required to undertake other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements. Qualifications, skills and experience Relative experience working in Delegated Authorities Administrative role within an insurance company, ideally Lloyd's market. Attention to detail, excellent due diligence, and investigative skills. Strong analytical, written and communication skills. Excellent organisation and time management skills. Strong interpersonal skills with the ability to communicate effectively with individuals at all levels of the business in a confident and professional manner. IT literate with experience of third party Lloyd's management systems, including DCOM, DAM, Lineage, Atlas, Crystal, DDM & LWR. Strong Excel skills. Core behavioural competencies Analysis and decision making Innovation and problem solving Strategic perspective Performance focus Communication and influence Resilience and adaptability Additional Information A full job description can be seen here Starr is an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.
Digital Business Analyst
Polo Cheltenham, Gloucestershire
Digital Business Analyst Department: Digital Employment Type: Permanent Location: Cheltenham Description This role provides dedicated business analysis support across strategic and operational change initiatives within Polo Digital, with a focus on AI, automation and process improvement. The Digital Business Analyst (BA) will work closely with business users, delivery teams, and technology partners to translate business needs into clear requirements and support delivery through the full product lifecycle. Experience with AI and Automation projects is highly desirable, as is experience in the London Market or wider insurance industry. Key Responsibilities Capture and document business requirements, processes, and data needs for new and existing change initiatives. Work with stakeholders across Polo Works functions including operations, finance, underwriting support, and technology. Support analysis and mapping of data flows between core insurance process and systems, including intelligent document processing tools, PAS, orchestration, and reporting tools. Produce clear and structured documentation such as business requirement specifications, user stories, business cases, and process maps. Assist in the development of data dictionaries, schemas, data lineage documentation, and reporting requirements. Collaborate with delivery teams to ensure requirements are understood, developed, and tested appropriately. Support test planning and execution including defining test cases and participating in UAT. Contribute to the ongoing improvement of business processes, identifying areas for optimisation or automation. Facilitate stakeholder meetings, requirements workshops, and project stand ups. Assist in the evaluation and onboarding of new vendors or technology solutions where required. Work with project managers to track progress, highlight risks and ensure successful delivery of business outcomes. Skills, Knowledge and Expertise Proven experience as a Business Analyst within an insurance or financial services environment. Strong analytical skills with experience documenting requirements, processes, and data logic. Understanding of data structures and familiarity with working on data/reporting initiatives. Ability to build effective relationships with business and technical stakeholders at all levels. Experience in producing documentation including process maps, business requirement documentation, business cases, and test plans. Strong verbal and written communication skills, including stakeholder facilitation and presentation. Comfortable working in an environment of evolving priorities and concurrent projects. Demonstrates behaviours aligned to the PoloWorks PRIDE values: Pioneering - we don't stand still Responsible - We do the right thing Inclusive - we all play a role Delivery Focused - we provide services we are proud of Empowering - we equip people to be their best Experience with intelligent document processing and robotic process automation tools. Familiarity with London Market insurance systems and data (e.g., policy, claims, bordereaux). Working knowledge of data governance principles and data quality standards. Experience using tools such as Appian, Jira, Azure DevOps, Visio, and Excel. Understanding of Agile project delivery methods. Benefits As well as a competitive salary, discretionary annual bonus, and a minimum 24 days of annual leave (with the option to buy or sell up to 5 days using our Annual Leave Flex Benefit), you will also get an excellent benefits package, including flexible, hybrid working, private health insurance, life assurance, income protection, enhanced pension contributions, and occupational maternity and paternity pay. You will also have access to company volunteering days, an Electric Vehicle (EV) leasing scheme, an employee assistance programme with retail discounts and savings, a generous employee referral scheme, regular sports and social events, and free Cheltenham bus travel. Benefits Band: 3
13/06/2026
Full time
Digital Business Analyst Department: Digital Employment Type: Permanent Location: Cheltenham Description This role provides dedicated business analysis support across strategic and operational change initiatives within Polo Digital, with a focus on AI, automation and process improvement. The Digital Business Analyst (BA) will work closely with business users, delivery teams, and technology partners to translate business needs into clear requirements and support delivery through the full product lifecycle. Experience with AI and Automation projects is highly desirable, as is experience in the London Market or wider insurance industry. Key Responsibilities Capture and document business requirements, processes, and data needs for new and existing change initiatives. Work with stakeholders across Polo Works functions including operations, finance, underwriting support, and technology. Support analysis and mapping of data flows between core insurance process and systems, including intelligent document processing tools, PAS, orchestration, and reporting tools. Produce clear and structured documentation such as business requirement specifications, user stories, business cases, and process maps. Assist in the development of data dictionaries, schemas, data lineage documentation, and reporting requirements. Collaborate with delivery teams to ensure requirements are understood, developed, and tested appropriately. Support test planning and execution including defining test cases and participating in UAT. Contribute to the ongoing improvement of business processes, identifying areas for optimisation or automation. Facilitate stakeholder meetings, requirements workshops, and project stand ups. Assist in the evaluation and onboarding of new vendors or technology solutions where required. Work with project managers to track progress, highlight risks and ensure successful delivery of business outcomes. Skills, Knowledge and Expertise Proven experience as a Business Analyst within an insurance or financial services environment. Strong analytical skills with experience documenting requirements, processes, and data logic. Understanding of data structures and familiarity with working on data/reporting initiatives. Ability to build effective relationships with business and technical stakeholders at all levels. Experience in producing documentation including process maps, business requirement documentation, business cases, and test plans. Strong verbal and written communication skills, including stakeholder facilitation and presentation. Comfortable working in an environment of evolving priorities and concurrent projects. Demonstrates behaviours aligned to the PoloWorks PRIDE values: Pioneering - we don't stand still Responsible - We do the right thing Inclusive - we all play a role Delivery Focused - we provide services we are proud of Empowering - we equip people to be their best Experience with intelligent document processing and robotic process automation tools. Familiarity with London Market insurance systems and data (e.g., policy, claims, bordereaux). Working knowledge of data governance principles and data quality standards. Experience using tools such as Appian, Jira, Azure DevOps, Visio, and Excel. Understanding of Agile project delivery methods. Benefits As well as a competitive salary, discretionary annual bonus, and a minimum 24 days of annual leave (with the option to buy or sell up to 5 days using our Annual Leave Flex Benefit), you will also get an excellent benefits package, including flexible, hybrid working, private health insurance, life assurance, income protection, enhanced pension contributions, and occupational maternity and paternity pay. You will also have access to company volunteering days, an Electric Vehicle (EV) leasing scheme, an employee assistance programme with retail discounts and savings, a generous employee referral scheme, regular sports and social events, and free Cheltenham bus travel. Benefits Band: 3
Delegated Authority Analyst
IQUW Property Insurance
Overview About us Starr is a global insurance and investment organisation providing property and casualty insurance solutions to business and industry. Starr has grown into one of the world's fastest expanding insurance organisations, writing business in 128 countries across six continents. Our talented and experienced associates manage risk and ultimately support the profitable growth of organisations in a dynamic, competitive and ever changing marketplace. Join us and become part of our talented and passionate workforce. Role Purpose The role of the Delegated Authority Analyst is vital to support the DA team with the successful implementation of STARR's Delegated Authority strategy, with focus on service to Underwriters, due diligence and audit review work. The purpose of the role is to provide administrative support of all third party delegated authority arrangements within STARR's Syndicate 218 and 1856, ensuring compliance with the company's Delegated Authority Framework. Key Responsibilities Ensure Underwriters are provided with the appropriate service aligned to market and STARRDUA framework, specifically working on new coverholder applications and existing delegated authorities (Binding Authorities, Lineslips, Consortium and Delegated Claims Administrators (DCAs . Bordereaux management and EPI monitoring assistance and support with processing and resolving bordereaux or EPI queries. Support the approval process as part of STARR Delegated Authority Procedures, including due diligence and ongoing monitoring for coverholders, service companies, lineslips, Consortium arrangements and Delegated Claims Administrators (DCAs). Prepare performance reporting and insights of STARR's delegated authority arrangements, including KPIs and discussion with Underwriting teams. Support the co-ordination of audit planning and follow up programme for Coverholders, MGAs, service companies and DCAs. Support the Delegated Team with administrating the review process for all lineslips, consortium and master policies falling within STARR. Assist the Delegated Authority Team with any DA regulatory and Lloyd's returns as required and actions arising from market thematic reviews embedded within the company. Build and maintain a strong relationship with all business units, particularly Underwriting teams. Where required, attend the Delegated Underwriting Managers ('DUM') forums and other market seminars/workshops and provide summary updates to the Senior Compliance Officer as required. Where required, provide administrative assistance and co ordination support for internal/external audit reviews and other ad hoc DA projects. The above duties and responsibilities are not an exhaustive list, and you may be required to undertake other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements. Qualifications, skills and experience Relative experience working in Delegated Authorities Administrative role within an insurance company, ideally Lloyd's market. Attention to detail, excellent due diligence, and investigative skills. Strong analytical, written and communication skills. Excellent organisation and time management skills. Strong interpersonal skills with the ability to communicate effectively with individuals at all levels of the business in a confident and professional manner. IT literate with experience of third party Lloyd's management systems, including DCOM, DAM, Lineage, Atlas, Crystal, DDM & LWR. Strong Excel skills. Core behavioural competencies Analysis and decision making Innovation and problem solving Strategic perspective Performance focus Communication and influence Resilience and adaptability Additional Information A full job description can be seen here Starr is an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.
09/06/2026
Full time
Overview About us Starr is a global insurance and investment organisation providing property and casualty insurance solutions to business and industry. Starr has grown into one of the world's fastest expanding insurance organisations, writing business in 128 countries across six continents. Our talented and experienced associates manage risk and ultimately support the profitable growth of organisations in a dynamic, competitive and ever changing marketplace. Join us and become part of our talented and passionate workforce. Role Purpose The role of the Delegated Authority Analyst is vital to support the DA team with the successful implementation of STARR's Delegated Authority strategy, with focus on service to Underwriters, due diligence and audit review work. The purpose of the role is to provide administrative support of all third party delegated authority arrangements within STARR's Syndicate 218 and 1856, ensuring compliance with the company's Delegated Authority Framework. Key Responsibilities Ensure Underwriters are provided with the appropriate service aligned to market and STARRDUA framework, specifically working on new coverholder applications and existing delegated authorities (Binding Authorities, Lineslips, Consortium and Delegated Claims Administrators (DCAs . Bordereaux management and EPI monitoring assistance and support with processing and resolving bordereaux or EPI queries. Support the approval process as part of STARR Delegated Authority Procedures, including due diligence and ongoing monitoring for coverholders, service companies, lineslips, Consortium arrangements and Delegated Claims Administrators (DCAs). Prepare performance reporting and insights of STARR's delegated authority arrangements, including KPIs and discussion with Underwriting teams. Support the co-ordination of audit planning and follow up programme for Coverholders, MGAs, service companies and DCAs. Support the Delegated Team with administrating the review process for all lineslips, consortium and master policies falling within STARR. Assist the Delegated Authority Team with any DA regulatory and Lloyd's returns as required and actions arising from market thematic reviews embedded within the company. Build and maintain a strong relationship with all business units, particularly Underwriting teams. Where required, attend the Delegated Underwriting Managers ('DUM') forums and other market seminars/workshops and provide summary updates to the Senior Compliance Officer as required. Where required, provide administrative assistance and co ordination support for internal/external audit reviews and other ad hoc DA projects. The above duties and responsibilities are not an exhaustive list, and you may be required to undertake other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements. Qualifications, skills and experience Relative experience working in Delegated Authorities Administrative role within an insurance company, ideally Lloyd's market. Attention to detail, excellent due diligence, and investigative skills. Strong analytical, written and communication skills. Excellent organisation and time management skills. Strong interpersonal skills with the ability to communicate effectively with individuals at all levels of the business in a confident and professional manner. IT literate with experience of third party Lloyd's management systems, including DCOM, DAM, Lineage, Atlas, Crystal, DDM & LWR. Strong Excel skills. Core behavioural competencies Analysis and decision making Innovation and problem solving Strategic perspective Performance focus Communication and influence Resilience and adaptability Additional Information A full job description can be seen here Starr is an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.
Delegated Authority Analyst
IQUW Group
Overview About us Starr is a global insurance and investment organisation providing property and casualty insurance solutions to business and industry. Starr has grown into one of the world's fastest expanding insurance organisations, writing business in 128 countries across six continents. Our talented and experienced associates manage risk and ultimately support the profitable growth of organisations in a dynamic, competitive and ever changing marketplace. Join us and become part of our talented and passionate workforce. Role Purpose The role of the Delegated Authority Analyst is vital to support the DA team with the successful implementation of STARR's Delegated Authority strategy, with focus on service to Underwriters, due diligence and audit review work. The purpose of the role is to provide administrative support of all third party delegated authority arrangements within STARR's Syndicate 218 and 1856, ensuring compliance with the company's Delegated Authority Framework. Key Responsibilities Ensure Underwriters are provided with the appropriate service aligned to market and STARRDUA framework, specifically working on new coverholder applications and existing delegated authorities (Binding Authorities, Lineslips, Consortium and Delegated Claims Administrators (DCAs . Bordereaux management and EPI monitoring assistance and support with processing and resolving bordereaux or EPI queries. Support the approval process as part of STARR Delegated Authority Procedures, including due diligence and ongoing monitoring for coverholders, service companies, lineslips, Consortium arrangements and Delegated Claims Administrators (DCAs). Prepare performance reporting and insights of STARR's delegated authority arrangements, including KPIs and discussion with Underwriting teams. Support the co-ordination of audit planning and follow up programme for Coverholders, MGAs, service companies and DCAs. Support the Delegated Team with administrating the review process for all lineslips, consortium and master policies falling within STARR. Assist the Delegated Authority Team with any DA regulatory and Lloyd's returns as required and actions arising from market thematic reviews embedded within the company. Build and maintain a strong relationship with all business units, particularly Underwriting teams. Where required, attend the Delegated Underwriting Managers ('DUM') forums and other market seminars/workshops and provide summary updates to the Senior Compliance Officer as required. Where required, provide administrative assistance and co ordination support for internal/external audit reviews and other ad hoc DA projects. The above duties and responsibilities are not an exhaustive list, and you may be required to undertake other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements. Qualifications, skills and experience Relative experience working in Delegated Authorities Administrative role within an insurance company, ideally Lloyd's market. Attention to detail, excellent due diligence, and investigative skills. Strong analytical, written and communication skills. Excellent organisation and time management skills. Strong interpersonal skills with the ability to communicate effectively with individuals at all levels of the business in a confident and professional manner. IT literate with experience of third party Lloyd's management systems, including DCOM, DAM, Lineage, Atlas, Crystal, DDM & LWR. Strong Excel skills. Core behavioural competencies Analysis and decision making Innovation and problem solving Strategic perspective Performance focus Communication and influence Resilience and adaptability Additional Information A full job description can be seen here Starr is an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.
09/06/2026
Full time
Overview About us Starr is a global insurance and investment organisation providing property and casualty insurance solutions to business and industry. Starr has grown into one of the world's fastest expanding insurance organisations, writing business in 128 countries across six continents. Our talented and experienced associates manage risk and ultimately support the profitable growth of organisations in a dynamic, competitive and ever changing marketplace. Join us and become part of our talented and passionate workforce. Role Purpose The role of the Delegated Authority Analyst is vital to support the DA team with the successful implementation of STARR's Delegated Authority strategy, with focus on service to Underwriters, due diligence and audit review work. The purpose of the role is to provide administrative support of all third party delegated authority arrangements within STARR's Syndicate 218 and 1856, ensuring compliance with the company's Delegated Authority Framework. Key Responsibilities Ensure Underwriters are provided with the appropriate service aligned to market and STARRDUA framework, specifically working on new coverholder applications and existing delegated authorities (Binding Authorities, Lineslips, Consortium and Delegated Claims Administrators (DCAs . Bordereaux management and EPI monitoring assistance and support with processing and resolving bordereaux or EPI queries. Support the approval process as part of STARR Delegated Authority Procedures, including due diligence and ongoing monitoring for coverholders, service companies, lineslips, Consortium arrangements and Delegated Claims Administrators (DCAs). Prepare performance reporting and insights of STARR's delegated authority arrangements, including KPIs and discussion with Underwriting teams. Support the co-ordination of audit planning and follow up programme for Coverholders, MGAs, service companies and DCAs. Support the Delegated Team with administrating the review process for all lineslips, consortium and master policies falling within STARR. Assist the Delegated Authority Team with any DA regulatory and Lloyd's returns as required and actions arising from market thematic reviews embedded within the company. Build and maintain a strong relationship with all business units, particularly Underwriting teams. Where required, attend the Delegated Underwriting Managers ('DUM') forums and other market seminars/workshops and provide summary updates to the Senior Compliance Officer as required. Where required, provide administrative assistance and co ordination support for internal/external audit reviews and other ad hoc DA projects. The above duties and responsibilities are not an exhaustive list, and you may be required to undertake other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements. Qualifications, skills and experience Relative experience working in Delegated Authorities Administrative role within an insurance company, ideally Lloyd's market. Attention to detail, excellent due diligence, and investigative skills. Strong analytical, written and communication skills. Excellent organisation and time management skills. Strong interpersonal skills with the ability to communicate effectively with individuals at all levels of the business in a confident and professional manner. IT literate with experience of third party Lloyd's management systems, including DCOM, DAM, Lineage, Atlas, Crystal, DDM & LWR. Strong Excel skills. Core behavioural competencies Analysis and decision making Innovation and problem solving Strategic perspective Performance focus Communication and influence Resilience and adaptability Additional Information A full job description can be seen here Starr is an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.
Technical Business Analyst
Mission Underwriting Managers
At Mission, we unite talented underwriters, smart infrastructure, and capital to launch and scale specialist MGAs. Our model gives brokers instant access to sharp, responsive underwriting teams who deliver tailored solutions without the red tape. Overview We are looking for a Technical Business Analyst to join our Mission UK/Europe Digital and Technology team, providing creative digital and technology services to our team or underwriters. You will work with an amazing team, to shape the future of our underwriting business. As a Technical Business Analyst, you will provide support to multiple complex projects, guide our BA team in solution design, help develop best practices & develop relationships across multiple vendors. The role will span the breadth of Mission's digital solutions, covering new implementations, vendor integrations and assisting the support function. Reporting to the Technical Lead, you will be responsible for: Ensuring all changes are constructed to develop a scalable, maintainable and stable system. Identifying and analysing challenges at play, designing innovative solutions to implement digital, technology, and operational processes. Reviewing complex solution proposals from the BA team, to ensure that the changes are constructed in an appropriate manner. Identifying, investigating and triaging complex issues, using a combination of both technical and business experience. You will need to be comfortable working in a start-up, fast-paced environment. You will need to have technical awareness and the ability to understand and work across multiple disciplines. What you'll be doing Effective requirement elicitation, elaboration & analysis, using workshops & other methods. Conduct in depth analysis utilising a range of techniques and processes to define, articulate and document requirements to support development and project delivery. Recommend cost effective solutions that deliver value and benefit across the business, to our customers and stakeholders. Identify opportunities and potential risks associated with your recommendations. Work with team members to create and deliver technology applications, processes, and products to fit the business end to end current requirements and future enhancements. Actively suggest & investigate potential risks or impacts from proposed changes. Cultivate and maintain relationships with internal and external stakeholders to identify emerging trends, needs and opportunities to provide distinctive value and outcomes from the services and data. Develop and maintain a working knowledge of key business processes to be seen as a trusted advisor to the business in bringing technology to bear on business problems and procedures. Conduct testing of software implementations & system updates. Facilitate continuous engagement with end users and other stakeholders to ensure requirements and deliverables remain relevant to changing needs. Qualifications 3+ years of Technical Business Analyst experience. Experience in system configuration, including experience of code review processes. Insurance knowledge - Understands the fundamentals of acquiring and administering commercial insurance and claims processes/services. Knowledge of business key performance indicators (KPIs) with a preference in KPIs for the risk, insurance, and claims industry. Technology - Working knowledge of insurance technology & experience implementing technical solutions, including API calls and complex rating programs. Communication - Excellent communication and collaboration skills required, to effectively work with a variety of partners. Be confident in presenting, running workshops, writing documentation. Preferred Qualifications A 2:1 or above (or equivalent) degree in Mathematics, Physics, Statistics, Data Science, Economics, Engineering or a related STEM field Experience using a range of project methodologies (agile, waterfall) Client facing experience Experience leading project implementations, bring together multiple workstreams & managing stakeholders Must enjoy a startup environment, we are a small, although growing, team. Must have a can-do attitude. You are flexible in your working style and enjoy working between IT, Operations, and Underwriting teams. You are self-motivated. You are happy to work independently, organise your time/work and effectively work in collaboration with others. Additional Information This is a hybrid position, attendance to our London office will be required on a regular basis (2 days per week). You must live in the United Kingdom and be authorized to work in the United Kingdom without requirement of employment sponsorship/visa.
09/06/2026
Full time
At Mission, we unite talented underwriters, smart infrastructure, and capital to launch and scale specialist MGAs. Our model gives brokers instant access to sharp, responsive underwriting teams who deliver tailored solutions without the red tape. Overview We are looking for a Technical Business Analyst to join our Mission UK/Europe Digital and Technology team, providing creative digital and technology services to our team or underwriters. You will work with an amazing team, to shape the future of our underwriting business. As a Technical Business Analyst, you will provide support to multiple complex projects, guide our BA team in solution design, help develop best practices & develop relationships across multiple vendors. The role will span the breadth of Mission's digital solutions, covering new implementations, vendor integrations and assisting the support function. Reporting to the Technical Lead, you will be responsible for: Ensuring all changes are constructed to develop a scalable, maintainable and stable system. Identifying and analysing challenges at play, designing innovative solutions to implement digital, technology, and operational processes. Reviewing complex solution proposals from the BA team, to ensure that the changes are constructed in an appropriate manner. Identifying, investigating and triaging complex issues, using a combination of both technical and business experience. You will need to be comfortable working in a start-up, fast-paced environment. You will need to have technical awareness and the ability to understand and work across multiple disciplines. What you'll be doing Effective requirement elicitation, elaboration & analysis, using workshops & other methods. Conduct in depth analysis utilising a range of techniques and processes to define, articulate and document requirements to support development and project delivery. Recommend cost effective solutions that deliver value and benefit across the business, to our customers and stakeholders. Identify opportunities and potential risks associated with your recommendations. Work with team members to create and deliver technology applications, processes, and products to fit the business end to end current requirements and future enhancements. Actively suggest & investigate potential risks or impacts from proposed changes. Cultivate and maintain relationships with internal and external stakeholders to identify emerging trends, needs and opportunities to provide distinctive value and outcomes from the services and data. Develop and maintain a working knowledge of key business processes to be seen as a trusted advisor to the business in bringing technology to bear on business problems and procedures. Conduct testing of software implementations & system updates. Facilitate continuous engagement with end users and other stakeholders to ensure requirements and deliverables remain relevant to changing needs. Qualifications 3+ years of Technical Business Analyst experience. Experience in system configuration, including experience of code review processes. Insurance knowledge - Understands the fundamentals of acquiring and administering commercial insurance and claims processes/services. Knowledge of business key performance indicators (KPIs) with a preference in KPIs for the risk, insurance, and claims industry. Technology - Working knowledge of insurance technology & experience implementing technical solutions, including API calls and complex rating programs. Communication - Excellent communication and collaboration skills required, to effectively work with a variety of partners. Be confident in presenting, running workshops, writing documentation. Preferred Qualifications A 2:1 or above (or equivalent) degree in Mathematics, Physics, Statistics, Data Science, Economics, Engineering or a related STEM field Experience using a range of project methodologies (agile, waterfall) Client facing experience Experience leading project implementations, bring together multiple workstreams & managing stakeholders Must enjoy a startup environment, we are a small, although growing, team. Must have a can-do attitude. You are flexible in your working style and enjoy working between IT, Operations, and Underwriting teams. You are self-motivated. You are happy to work independently, organise your time/work and effectively work in collaboration with others. Additional Information This is a hybrid position, attendance to our London office will be required on a regular basis (2 days per week). You must live in the United Kingdom and be authorized to work in the United Kingdom without requirement of employment sponsorship/visa.
Delegated Authority Analyst
IQUW Property Insurance
Overview About us Starr is a global insurance and investment organisation providing property and casualty insurance solutions to business and industry. Starr has grown into one of the world's fastest expanding insurance organisations, writing business in 128 countries across six continents. Our talented and experienced associates manage risk and ultimately support the profitable growth of organisations in a dynamic, competitive and ever changing marketplace. Join us and become part of our talented and passionate workforce. Role Purpose The role of the Delegated Authority Analyst is vital to support the DA team with the successful implementation of STARR's Delegated Authority strategy, with focus on service to Underwriters, due diligence and audit review work. The purpose of the role is to provide administrative support of all third party delegated authority arrangements within STARR's Syndicate 218 and 1856, ensuring compliance with the company's Delegated Authority Framework. Key Responsibilities Ensure Underwriters are provided with the appropriate service aligned to market and STARRDUA framework, specifically working on new coverholder applications and existing delegated authorities (Binding Authorities, Lineslips, Consortium and Delegated Claims Administrators (DCAs . Bordereaux management and EPI monitoring assistance and support with processing and resolving bordereaux or EPI queries. Support the approval process as part of STARR Delegated Authority Procedures, including due diligence and ongoing monitoring for coverholders, service companies, lineslips, Consortium arrangements and Delegated Claims Administrators (DCAs). Prepare performance reporting and insights of STARR's delegated authority arrangements, including KPIs and discussion with Underwriting teams. Support the co-ordination of audit planning and follow up programme for Coverholders, MGAs, service companies and DCAs. Support the Delegated Team with administrating the review process for all lineslips, consortium and master policies falling within STARR. Assist the Delegated Authority Team with any DA regulatory and Lloyd's returns as required and actions arising from market thematic reviews embedded within the company. Build and maintain a strong relationship with all business units, particularly Underwriting teams. Where required, attend the Delegated Underwriting Managers ('DUM') forums and other market seminars/workshops and provide summary updates to the Senior Compliance Officer as required. Where required, provide administrative assistance and co ordination support for internal/external audit reviews and other ad hoc DA projects. The above duties and responsibilities are not an exhaustive list, and you may be required to undertake other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements. Qualifications, skills and experience Relative experience working in Delegated Authorities Administrative role within an insurance company, ideally Lloyd's market. Attention to detail, excellent due diligence, and investigative skills. Strong analytical, written and communication skills. Excellent organisation and time management skills. Strong interpersonal skills with the ability to communicate effectively with individuals at all levels of the business in a confident and professional manner. IT literate with experience of third party Lloyd's management systems, including DCOM, DAM, Lineage, Atlas, Crystal, DDM & LWR. Strong Excel skills. Core behavioural competencies Analysis and decision making Innovation and problem solving Strategic perspective Performance focus Communication and influence Resilience and adaptability Additional Information A full job description can be seen here Starr is an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.
07/06/2026
Full time
Overview About us Starr is a global insurance and investment organisation providing property and casualty insurance solutions to business and industry. Starr has grown into one of the world's fastest expanding insurance organisations, writing business in 128 countries across six continents. Our talented and experienced associates manage risk and ultimately support the profitable growth of organisations in a dynamic, competitive and ever changing marketplace. Join us and become part of our talented and passionate workforce. Role Purpose The role of the Delegated Authority Analyst is vital to support the DA team with the successful implementation of STARR's Delegated Authority strategy, with focus on service to Underwriters, due diligence and audit review work. The purpose of the role is to provide administrative support of all third party delegated authority arrangements within STARR's Syndicate 218 and 1856, ensuring compliance with the company's Delegated Authority Framework. Key Responsibilities Ensure Underwriters are provided with the appropriate service aligned to market and STARRDUA framework, specifically working on new coverholder applications and existing delegated authorities (Binding Authorities, Lineslips, Consortium and Delegated Claims Administrators (DCAs . Bordereaux management and EPI monitoring assistance and support with processing and resolving bordereaux or EPI queries. Support the approval process as part of STARR Delegated Authority Procedures, including due diligence and ongoing monitoring for coverholders, service companies, lineslips, Consortium arrangements and Delegated Claims Administrators (DCAs). Prepare performance reporting and insights of STARR's delegated authority arrangements, including KPIs and discussion with Underwriting teams. Support the co-ordination of audit planning and follow up programme for Coverholders, MGAs, service companies and DCAs. Support the Delegated Team with administrating the review process for all lineslips, consortium and master policies falling within STARR. Assist the Delegated Authority Team with any DA regulatory and Lloyd's returns as required and actions arising from market thematic reviews embedded within the company. Build and maintain a strong relationship with all business units, particularly Underwriting teams. Where required, attend the Delegated Underwriting Managers ('DUM') forums and other market seminars/workshops and provide summary updates to the Senior Compliance Officer as required. Where required, provide administrative assistance and co ordination support for internal/external audit reviews and other ad hoc DA projects. The above duties and responsibilities are not an exhaustive list, and you may be required to undertake other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements. Qualifications, skills and experience Relative experience working in Delegated Authorities Administrative role within an insurance company, ideally Lloyd's market. Attention to detail, excellent due diligence, and investigative skills. Strong analytical, written and communication skills. Excellent organisation and time management skills. Strong interpersonal skills with the ability to communicate effectively with individuals at all levels of the business in a confident and professional manner. IT literate with experience of third party Lloyd's management systems, including DCOM, DAM, Lineage, Atlas, Crystal, DDM & LWR. Strong Excel skills. Core behavioural competencies Analysis and decision making Innovation and problem solving Strategic perspective Performance focus Communication and influence Resilience and adaptability Additional Information A full job description can be seen here Starr is an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.
Senior Data & Reporting Analyst
American International Group
Join us as a Senior Data & Reporting Analyst in our Exposure Management team to take your career to the next level with a global market leader.Make your mark in Talbot UnderwritingTalbot operates within the Lloyd's Insurance Market through Syndicates 1183, 2019, S2478 and 2479. With an expert team of highly skilled and experienced underwriters and a balanced, geographically diverse portfolio of business, Talbot has earned a reputation as an industry leading insurance specialist.Talbot writes a diversified portfolio including Crisis Management, Energy, Financial Lines, Marine, Political Risk, Property and Terrorism. Drawing on our deep industry expertise, Talbot develops tailored insurance solutions that address clients' evolving and often unique needs.How you will create an impactThis is an exciting role that will do important and impactful work across Cat Modelling and Exposure Management.Some of the key responsibilities include:Review regulatory reporting, assess opportunities for automation and implement improvements to make sure that they can be produced quickly and consistentlyReview and develop the suite of reports available to underwriting teams to support aggregate management activities and monitoring of risk appetitesImprove data capture across all classes through standardisation of data entry and data checking processesEnsure that an appropriate level of focus is maintained on improving data quality across different classes, and develop and enhance data capture for classes that do not have specific mechanisms in placeSupport the timely delivery of regulatory returns and take responsibility for compiling data for both internal and external reportingProvide information from the aggregate monitoring process to assist with reinsurance planning and ensure close collaboration with the underwriting and outwards reinsurance teams to improve data completenessSupport the development of Talbot's views of catastrophe risk and feed into development / validation activities (including linkage into AIG group work streams)Assist in developing and reviewing the representation of non-nat-cat classes in the Internal ModelHelp to develop oversight frameworks and own procedural documentation for the Exposure Management teamStay up-to-date with industry developments and investigate ways in which we can enhance our data captureWhat you'll need to succeedExperience in a similar role within the insurance industryStrong coding skills in R and / or PythonStrong SQL skillsExperience of enhancing and automating processesStrong understanding of insurance conceptsUnderstanding of cat modelling and exposure management advantageous AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.Enjoy benefits that take care of what mattersAt AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.Reimagining insurance to make a bigger difference to the worldAmerican International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.Welcome to a culture of inclusionWe're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to Area:RK - RiskTalbot Underwriting Services Ltd (TS1)
04/06/2026
Full time
Join us as a Senior Data & Reporting Analyst in our Exposure Management team to take your career to the next level with a global market leader.Make your mark in Talbot UnderwritingTalbot operates within the Lloyd's Insurance Market through Syndicates 1183, 2019, S2478 and 2479. With an expert team of highly skilled and experienced underwriters and a balanced, geographically diverse portfolio of business, Talbot has earned a reputation as an industry leading insurance specialist.Talbot writes a diversified portfolio including Crisis Management, Energy, Financial Lines, Marine, Political Risk, Property and Terrorism. Drawing on our deep industry expertise, Talbot develops tailored insurance solutions that address clients' evolving and often unique needs.How you will create an impactThis is an exciting role that will do important and impactful work across Cat Modelling and Exposure Management.Some of the key responsibilities include:Review regulatory reporting, assess opportunities for automation and implement improvements to make sure that they can be produced quickly and consistentlyReview and develop the suite of reports available to underwriting teams to support aggregate management activities and monitoring of risk appetitesImprove data capture across all classes through standardisation of data entry and data checking processesEnsure that an appropriate level of focus is maintained on improving data quality across different classes, and develop and enhance data capture for classes that do not have specific mechanisms in placeSupport the timely delivery of regulatory returns and take responsibility for compiling data for both internal and external reportingProvide information from the aggregate monitoring process to assist with reinsurance planning and ensure close collaboration with the underwriting and outwards reinsurance teams to improve data completenessSupport the development of Talbot's views of catastrophe risk and feed into development / validation activities (including linkage into AIG group work streams)Assist in developing and reviewing the representation of non-nat-cat classes in the Internal ModelHelp to develop oversight frameworks and own procedural documentation for the Exposure Management teamStay up-to-date with industry developments and investigate ways in which we can enhance our data captureWhat you'll need to succeedExperience in a similar role within the insurance industryStrong coding skills in R and / or PythonStrong SQL skillsExperience of enhancing and automating processesStrong understanding of insurance conceptsUnderstanding of cat modelling and exposure management advantageous AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.Enjoy benefits that take care of what mattersAt AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.Reimagining insurance to make a bigger difference to the worldAmerican International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.Welcome to a culture of inclusionWe're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to Area:RK - RiskTalbot Underwriting Services Ltd (TS1)
Lead Business Analyst - London Insurance Market
Limelight Health
Description We're looking for a Lead Business Analyst to join our growing team. You'll play a critical role in designing and delivering best-in class solutions for the insurance and reinsurance sector. Leading from the front, you'll guide a team of analysts through complex projects, ensuring quality, clarity, and strategic alignment across business and technical teams. For the past 25 years, VSBS (Formally Sequel Business Solutions) has grown from being a trusted consultancy to becoming a leading insurance and reinsurance software specialist. With our headquarters based in London EC2, we employ talented insurance and technical experts who understand the market and our clients' business. Now, as part of the Verisk Analytics family, that legacy is even stronger. Aligning with the world's leading data analytics company extends our ability to help clients overcome the toughest challenges. Together we deliver a powerful suite of software which provide full end-to end management of all insurance and reinsurance business. Our clients are able to grow and better manage their business through greater efficiency, flexibility, and data governance. Responsibilities What You'll Be Doing Leading analysis of business processes and defining effective, tech driven solutions Facilitating requirements workshops and stakeholder sessions Mentoring and reviewing the work of junior analysts, guiding best practices Acting as the conduit between clients, development, QA, and product teams Shaping and validating solution designs to meet real business needs Supporting system development, testing, training, and go live activities Managing work allocation, issue resolution, and planning alongside Project Managers Contributing to estimates, documentation, RFIs/RFPs, and product releases Qualifications What You Bring Extensive BA experience in insurance, ideally the Lloyds London Market Proven ability to lead teams and manage the quality of analysis deliverables Solid understanding of Agile and project life cycles Familiarity with SQL and strong Microsoft Office skills Excellent communication and stakeholder management skills Experience mentoring others and driving improvements in analysis practices Comfortable in both business facing and technical environments Understanding of reinsurance systems, underwriting, and insurance workflows a plus Why Join Verisk Specialty Business Solutions? Be part of an industry leader delivering innovative insurance solutions Work on complex, rewarding projects across global insurance and reinsurance clients Join a collaborative and knowledge rich environment Access ongoing development and career growth as part of the Verisk family Enjoy flexible working, competitive pay, and strong company culture Recently ranked in UK Great Places to Work 2025
01/06/2026
Full time
Description We're looking for a Lead Business Analyst to join our growing team. You'll play a critical role in designing and delivering best-in class solutions for the insurance and reinsurance sector. Leading from the front, you'll guide a team of analysts through complex projects, ensuring quality, clarity, and strategic alignment across business and technical teams. For the past 25 years, VSBS (Formally Sequel Business Solutions) has grown from being a trusted consultancy to becoming a leading insurance and reinsurance software specialist. With our headquarters based in London EC2, we employ talented insurance and technical experts who understand the market and our clients' business. Now, as part of the Verisk Analytics family, that legacy is even stronger. Aligning with the world's leading data analytics company extends our ability to help clients overcome the toughest challenges. Together we deliver a powerful suite of software which provide full end-to end management of all insurance and reinsurance business. Our clients are able to grow and better manage their business through greater efficiency, flexibility, and data governance. Responsibilities What You'll Be Doing Leading analysis of business processes and defining effective, tech driven solutions Facilitating requirements workshops and stakeholder sessions Mentoring and reviewing the work of junior analysts, guiding best practices Acting as the conduit between clients, development, QA, and product teams Shaping and validating solution designs to meet real business needs Supporting system development, testing, training, and go live activities Managing work allocation, issue resolution, and planning alongside Project Managers Contributing to estimates, documentation, RFIs/RFPs, and product releases Qualifications What You Bring Extensive BA experience in insurance, ideally the Lloyds London Market Proven ability to lead teams and manage the quality of analysis deliverables Solid understanding of Agile and project life cycles Familiarity with SQL and strong Microsoft Office skills Excellent communication and stakeholder management skills Experience mentoring others and driving improvements in analysis practices Comfortable in both business facing and technical environments Understanding of reinsurance systems, underwriting, and insurance workflows a plus Why Join Verisk Specialty Business Solutions? Be part of an industry leader delivering innovative insurance solutions Work on complex, rewarding projects across global insurance and reinsurance clients Join a collaborative and knowledge rich environment Access ongoing development and career growth as part of the Verisk family Enjoy flexible working, competitive pay, and strong company culture Recently ranked in UK Great Places to Work 2025
Technical Business Analyst - Insurance
EXL
Job Role Business Analysis-Business Analyst Experience (In Years) 6-9 Job Location London, United Kingdom Job Description EXL (NASDAQ: EXLS) is a global data and AI company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. Bringing together domain expertise with robust data, powerful analytics, cloud and AI to create agile, scalable solutions and execute complex operations for the world's leading corporations. EXL was founded on the core values of innovation, collaboration, excellence, integrity and respect, creating value from data to ensure faster decision-making and transforming operating models. Key industries include Insurance, Healthcare, Banking and Financial Services, Media, and Retail, among others. Headquartered in New York, our team is over 60,000 strong, with more than 50 offices spanning six continents. For information, visit . Role Title: Technical Business Analyst - Insurance Domain Experience: 3-8 years Location: London, United Kingdom (3 Days a Week Office Based) Employment Type: Permanent Business Unit: Analytics / Data Management / Insurance Domain Summary of the role We are seeking a Technical Business Analyst with strong insurance domain expertise (policy lifecycle, claims, underwriting, renewals) and hands on technical capability across APIs and SQL. This role requires close collaboration with business and technical stakeholders to translate insurance specific requirements into scalable data and system solutions. You will play a key role in delivering API driven and data led initiatives within the insurance space, ensuring requirements are clearly defined, traceable, and aligned to business outcomes. This is a business facing role that demands strong stakeholder management alongside solid technical analysis skills within an Agile delivery environment. As part of your duties, you will be responsible for Requirements & Analysis Engage with business stakeholders to gather, analyse, and document requirements Lead stakeholder discussions, workshops, and requirement walkthroughs Translate business needs into user stories, acceptance criteria, and functional specifications Manage stakeholder expectations and communicate progress, risks, and dependencies clearly Business Analysis & Stakeholder Management Engage with business stakeholders to gather, analyse, and document requirements Lead stakeholder discussions, workshops, and requirement walkthroughs Translate business needs into user stories, acceptance criteria, and functional specifications Manage stakeholder expectations and communicate progress, risks, and dependencies clearly Technical Analysis & Delivery Work on API integrations, including defining, documenting, and validating API contracts Write and optimise complex SQL queries for data extraction, validation, and analysis Support API testing and validation using tools such as Postman Create detailed documentation including BRDs, FSDs, process flows, and use cases Agile Delivery & Tools Own and manage requirements within Jira, ensuring full traceability Participate in backlog grooming, sprint planning, and defect triage Collaborate with cross functional teams including Development, QA, and Product Maintain structured documentation within Confluence Proven experience as a Technical Business Analyst (3-8 years) Strong stakeholder management and communication skills Hands on experience with API integrations and API contract definition Advanced SQL skills with experience working on complex datasets Strong experience using Jira for requirement traceability, user stories, and backlog management Mandatory insurance domain expertise across policy lifecycle, claims, underwriting, and renewals Good To Have Experience with Guidewire or Rulebook Knowledge of Senator, Subscribe, or Acumen platforms Hands on experience with Postman for API testing As part of a leading global analytics and digital solutions company, you can look forward to A competitive salary with a generous bonus, private healthcare, critical illness life assurance at 4 x your annual salary, income protection insurance, and a rewarding pension. EXL provides everyday financial well being solutions, such as cash back cards, in which you can earn cashback while enjoying discounts, promotions, and offers from top retailers. We also offer a Cycle Scheme where you can save money on bikes and cycling accessories. At EXL, we are committed to providing our employees with the tools and resources they need to succeed and excel in their careers. We offer a wide range of professional and personal development opportunities. We also support a range of learning initiatives that allow our employees to build on their existing skills and knowledge. From online courses to seminars and workshops, our employees have the opportunity to enhance their skills and stay up to date with the latest trends and technologies. As an Equal Opportunity Employer, EXL is committed to diversity. Our company does not discriminate based on race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, or disability status. EXL employees are eligible to purchase stock as part of our Employee Stock Purchase Plan (ESPP). At EXL, we offer a flexible hybrid working model that allows employees to live a balanced, healthy lifestyle while strengthening our culture of collaboration. To be considered for this role, you must already be eligible to work in the United Kingdom.
31/05/2026
Full time
Job Role Business Analysis-Business Analyst Experience (In Years) 6-9 Job Location London, United Kingdom Job Description EXL (NASDAQ: EXLS) is a global data and AI company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. Bringing together domain expertise with robust data, powerful analytics, cloud and AI to create agile, scalable solutions and execute complex operations for the world's leading corporations. EXL was founded on the core values of innovation, collaboration, excellence, integrity and respect, creating value from data to ensure faster decision-making and transforming operating models. Key industries include Insurance, Healthcare, Banking and Financial Services, Media, and Retail, among others. Headquartered in New York, our team is over 60,000 strong, with more than 50 offices spanning six continents. For information, visit . Role Title: Technical Business Analyst - Insurance Domain Experience: 3-8 years Location: London, United Kingdom (3 Days a Week Office Based) Employment Type: Permanent Business Unit: Analytics / Data Management / Insurance Domain Summary of the role We are seeking a Technical Business Analyst with strong insurance domain expertise (policy lifecycle, claims, underwriting, renewals) and hands on technical capability across APIs and SQL. This role requires close collaboration with business and technical stakeholders to translate insurance specific requirements into scalable data and system solutions. You will play a key role in delivering API driven and data led initiatives within the insurance space, ensuring requirements are clearly defined, traceable, and aligned to business outcomes. This is a business facing role that demands strong stakeholder management alongside solid technical analysis skills within an Agile delivery environment. As part of your duties, you will be responsible for Requirements & Analysis Engage with business stakeholders to gather, analyse, and document requirements Lead stakeholder discussions, workshops, and requirement walkthroughs Translate business needs into user stories, acceptance criteria, and functional specifications Manage stakeholder expectations and communicate progress, risks, and dependencies clearly Business Analysis & Stakeholder Management Engage with business stakeholders to gather, analyse, and document requirements Lead stakeholder discussions, workshops, and requirement walkthroughs Translate business needs into user stories, acceptance criteria, and functional specifications Manage stakeholder expectations and communicate progress, risks, and dependencies clearly Technical Analysis & Delivery Work on API integrations, including defining, documenting, and validating API contracts Write and optimise complex SQL queries for data extraction, validation, and analysis Support API testing and validation using tools such as Postman Create detailed documentation including BRDs, FSDs, process flows, and use cases Agile Delivery & Tools Own and manage requirements within Jira, ensuring full traceability Participate in backlog grooming, sprint planning, and defect triage Collaborate with cross functional teams including Development, QA, and Product Maintain structured documentation within Confluence Proven experience as a Technical Business Analyst (3-8 years) Strong stakeholder management and communication skills Hands on experience with API integrations and API contract definition Advanced SQL skills with experience working on complex datasets Strong experience using Jira for requirement traceability, user stories, and backlog management Mandatory insurance domain expertise across policy lifecycle, claims, underwriting, and renewals Good To Have Experience with Guidewire or Rulebook Knowledge of Senator, Subscribe, or Acumen platforms Hands on experience with Postman for API testing As part of a leading global analytics and digital solutions company, you can look forward to A competitive salary with a generous bonus, private healthcare, critical illness life assurance at 4 x your annual salary, income protection insurance, and a rewarding pension. EXL provides everyday financial well being solutions, such as cash back cards, in which you can earn cashback while enjoying discounts, promotions, and offers from top retailers. We also offer a Cycle Scheme where you can save money on bikes and cycling accessories. At EXL, we are committed to providing our employees with the tools and resources they need to succeed and excel in their careers. We offer a wide range of professional and personal development opportunities. We also support a range of learning initiatives that allow our employees to build on their existing skills and knowledge. From online courses to seminars and workshops, our employees have the opportunity to enhance their skills and stay up to date with the latest trends and technologies. As an Equal Opportunity Employer, EXL is committed to diversity. Our company does not discriminate based on race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, or disability status. EXL employees are eligible to purchase stock as part of our Employee Stock Purchase Plan (ESPP). At EXL, we offer a flexible hybrid working model that allows employees to live a balanced, healthy lifestyle while strengthening our culture of collaboration. To be considered for this role, you must already be eligible to work in the United Kingdom.
Business Analyst - Policy Administration System (PAS) Implementation
G MASS
G MASS is a specialist management consultancy and resource augmentation firm focused on financial services. We partner with some of the most prominent names in the London Market - syndicates, managing agents, MGAs, and brokers - embedding the right people at the right time to deliver outcomes that matter. We combine hands on delivery expertise with strategic advisory capability, and we are committed to building long term relationships with our clients and our consultants. This role sits within our Insurance practice, supporting a Lloyd's MGA client through a critical technology implementation programme ahead of their underwriting go live in July 2026. The Opportunity Our client is a Lloyd's Managing General Agent preparing to underwrite business for the first time this July. To do so, they must have a fully operational Policy Administration System (PAS) in place - covering the end to end insurance lifecycle from submission through to claims. They are currently evaluating four PAS vendors and require experienced consulting support to drive the evaluation, selection, and full implementation through to go live. This is a high visibility engagement with a fixed and non negotiable deadline, and you will be embedded directly with the client team, working closely with their leadership to ensure the right system is selected, correctly configured, and delivered on time. Key Responsibilities Lead or support the structured evaluation of four shortlisted PAS vendors, developing and managing a scoring and assessment framework covering functionality, configuration, integration capability, vendor support, and commercial fit Facilitate vendor workshops and demonstrations, engaging both internal stakeholders and external providers to reach a well evidenced selection decision Produce clear recommendation and decision documentation to support senior sign off Support contract and commercial negotiations with the chosen vendor and establish the implementation governance structure, milestone plan, and working cadence between the MGA and vendor teams Define and document configuration requirements, working with the vendor to translate the MGA's underwriting products and appetite into system design Drive product and screen builds, ensuring submission, quote, and bind workflows reflect real world Lloyd's market underwriting requirements Manage change, issues, and risks throughout the build phase, maintaining transparency with senior stakeholders and protecting the go live timeline Design and execute a structured User Acceptance Testing programme covering the full policy lifecycle: submission, quote, bind, endorsement, payment, and claims Manage defect tracking, resolution, and formal sign off with the vendor Support operational readiness, training, and hypercare through the first weeks of live underwriting Experience working within or alongside Lloyd's MGAs, managing agents, or syndicates Proven involvement in a Policy Administration System implementation - in a consulting, business analysis, project management, or senior operations capacity Strong working knowledge of the end to end London Market insurance lifecycle: submission, quote, bind, endorsement, payment, and claims Ability to work directly with technology vendors and translate business requirements into system configuration decisions Confident and credible stakeholder management - comfortable operating with MGA leadership and vendor delivery teams simultaneously Structured, delivery focused, and able to manage competing priorities under a time critical programme Desirable Familiarity with Lloyd's market infrastructure and delegated authority frameworks Experience designing and executing UAT programmes in an insurance technology context Prior exposure to PAS platforms relevant to the Lloyd's or specialty insurance market (e.g. Xuber, Majesco, Applied, Socotra, or similar) Business analysis or PMO experience within an insurance technology programme
30/05/2026
Full time
G MASS is a specialist management consultancy and resource augmentation firm focused on financial services. We partner with some of the most prominent names in the London Market - syndicates, managing agents, MGAs, and brokers - embedding the right people at the right time to deliver outcomes that matter. We combine hands on delivery expertise with strategic advisory capability, and we are committed to building long term relationships with our clients and our consultants. This role sits within our Insurance practice, supporting a Lloyd's MGA client through a critical technology implementation programme ahead of their underwriting go live in July 2026. The Opportunity Our client is a Lloyd's Managing General Agent preparing to underwrite business for the first time this July. To do so, they must have a fully operational Policy Administration System (PAS) in place - covering the end to end insurance lifecycle from submission through to claims. They are currently evaluating four PAS vendors and require experienced consulting support to drive the evaluation, selection, and full implementation through to go live. This is a high visibility engagement with a fixed and non negotiable deadline, and you will be embedded directly with the client team, working closely with their leadership to ensure the right system is selected, correctly configured, and delivered on time. Key Responsibilities Lead or support the structured evaluation of four shortlisted PAS vendors, developing and managing a scoring and assessment framework covering functionality, configuration, integration capability, vendor support, and commercial fit Facilitate vendor workshops and demonstrations, engaging both internal stakeholders and external providers to reach a well evidenced selection decision Produce clear recommendation and decision documentation to support senior sign off Support contract and commercial negotiations with the chosen vendor and establish the implementation governance structure, milestone plan, and working cadence between the MGA and vendor teams Define and document configuration requirements, working with the vendor to translate the MGA's underwriting products and appetite into system design Drive product and screen builds, ensuring submission, quote, and bind workflows reflect real world Lloyd's market underwriting requirements Manage change, issues, and risks throughout the build phase, maintaining transparency with senior stakeholders and protecting the go live timeline Design and execute a structured User Acceptance Testing programme covering the full policy lifecycle: submission, quote, bind, endorsement, payment, and claims Manage defect tracking, resolution, and formal sign off with the vendor Support operational readiness, training, and hypercare through the first weeks of live underwriting Experience working within or alongside Lloyd's MGAs, managing agents, or syndicates Proven involvement in a Policy Administration System implementation - in a consulting, business analysis, project management, or senior operations capacity Strong working knowledge of the end to end London Market insurance lifecycle: submission, quote, bind, endorsement, payment, and claims Ability to work directly with technology vendors and translate business requirements into system configuration decisions Confident and credible stakeholder management - comfortable operating with MGA leadership and vendor delivery teams simultaneously Structured, delivery focused, and able to manage competing priorities under a time critical programme Desirable Familiarity with Lloyd's market infrastructure and delegated authority frameworks Experience designing and executing UAT programmes in an insurance technology context Prior exposure to PAS platforms relevant to the Lloyd's or specialty insurance market (e.g. Xuber, Majesco, Applied, Socotra, or similar) Business analysis or PMO experience within an insurance technology programme
Technical Business Analyst - Insurance
Ex
Job Role Business Analysis-Business Analyst Experience (In Years) 6-9 Job Location London, United Kingdom Job Description EXL (NASDAQ: EXLS) is a global data and AI company that offers services and solutions to reinvent client business models, drive better outcomes, and unlock growth with speed. Bringing together domain expertise with robust data, powerful analytics, cloud and AI to create agile, scalable solutions and execute complex operations for the world's leading corporations. Role Title: Technical Business Analyst - Insurance Domain Experience: 3-8 years. Location: London, United Kingdom (3 days a week office based). Employment Type: Permanent. Business Unit: Analytics / Data Management / Insurance Domain. Summary of the role We are seeking a Technical Business Analyst with strong insurance domain expertise (policy lifecycle, claims, underwriting, renewals) and hands-on technical capability across APIs and SQL. This role requires close collaboration with business and technical stakeholders to translate insurance-specific requirements into scalable data and system solutions. It will play a key role in delivering API-driven and data-led initiatives within the insurance space, ensuring requirements are clearly defined, traceable, and aligned to business outcomes. This is a business-facing role that demands strong stakeholder management alongside solid technical analysis skills within an Agile delivery environment. Requirements & Analysis Engage with business stakeholders to gather, analyse, and document requirements Lead stakeholder discussions, workshops, and requirement walkthroughs Translate business needs into user stories, acceptance criteria, and functional specifications Manage stakeholder expectations and communicate progress, risks, and dependencies clearly Technical Analysis & Delivery Work on API integrations, including defining, documenting, and validating API contracts Write and optimise complex SQL queries for data extraction, validation, and analysis Support API testing and validation using tools such as Postman Create detailed documentation including BRDs, FSDs, process flows, and use cases Agile Delivery & Tools Own and manage requirements within Jira, ensuring full traceability Participate in backlog grooming, sprint planning, and defect triage Collaborate with cross-functional teams including Development, QA, and Product Maintain structured documentation within Confluence Proven experience as a Technical Business Analyst (3-8 years) Strong stakeholder management and communication skills Hands-on experience with API integrations and API contract definition Advanced SQL skills with experience working on complex datasets Strong experience using Jira for requirement traceability, user stories, and backlog management Mandatory insurance domain expertise across policy lifecycle, claims, underwriting, and renewals Good to Have Experience with Guidewire or Rulebook Knowledge of Senator, Subscribe, or Acumen platforms Hands-on experience with Postman for API testing Benefits A competitive salary with a generous bonus, private healthcare, critical illness life assurance at 4 x your annual salary, income protection insurance, and a rewarding pension. EXL provides everyday financial well-being solutions, such as cash back cards, in which you can earn cashback while enjoying discounts, promotions, and offers from top retailers. We also offer a Cycle Scheme where you can save money on bikes and cycling accessories. At EXL, we are committed to providing our employees with the tools and resources they need to succeed and excel in their careers. We offer a wide range of professional and personal development opportunities. We also support a range of learning initiatives that allow our employees to build on their existing skills and knowledge. From online courses to seminars and workshops, our employees have the opportunity to enhance their skills and stay up to date with the latest trends and technologies. As an Equal Opportunity Employer, EXL is committed to diversity. Our company does not discriminate based on race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, or disability status. EXL employees are eligible to purchase stock as part of our Employee Stock Purchase Plan (ESPP). At EXL, we offer a flexible hybrid working model that allows employees to live a balanced, healthy lifestyle while strengthening our culture of collaboration. To be considered for this role, you must already be eligible to work in the United Kingdom.
24/05/2026
Full time
Job Role Business Analysis-Business Analyst Experience (In Years) 6-9 Job Location London, United Kingdom Job Description EXL (NASDAQ: EXLS) is a global data and AI company that offers services and solutions to reinvent client business models, drive better outcomes, and unlock growth with speed. Bringing together domain expertise with robust data, powerful analytics, cloud and AI to create agile, scalable solutions and execute complex operations for the world's leading corporations. Role Title: Technical Business Analyst - Insurance Domain Experience: 3-8 years. Location: London, United Kingdom (3 days a week office based). Employment Type: Permanent. Business Unit: Analytics / Data Management / Insurance Domain. Summary of the role We are seeking a Technical Business Analyst with strong insurance domain expertise (policy lifecycle, claims, underwriting, renewals) and hands-on technical capability across APIs and SQL. This role requires close collaboration with business and technical stakeholders to translate insurance-specific requirements into scalable data and system solutions. It will play a key role in delivering API-driven and data-led initiatives within the insurance space, ensuring requirements are clearly defined, traceable, and aligned to business outcomes. This is a business-facing role that demands strong stakeholder management alongside solid technical analysis skills within an Agile delivery environment. Requirements & Analysis Engage with business stakeholders to gather, analyse, and document requirements Lead stakeholder discussions, workshops, and requirement walkthroughs Translate business needs into user stories, acceptance criteria, and functional specifications Manage stakeholder expectations and communicate progress, risks, and dependencies clearly Technical Analysis & Delivery Work on API integrations, including defining, documenting, and validating API contracts Write and optimise complex SQL queries for data extraction, validation, and analysis Support API testing and validation using tools such as Postman Create detailed documentation including BRDs, FSDs, process flows, and use cases Agile Delivery & Tools Own and manage requirements within Jira, ensuring full traceability Participate in backlog grooming, sprint planning, and defect triage Collaborate with cross-functional teams including Development, QA, and Product Maintain structured documentation within Confluence Proven experience as a Technical Business Analyst (3-8 years) Strong stakeholder management and communication skills Hands-on experience with API integrations and API contract definition Advanced SQL skills with experience working on complex datasets Strong experience using Jira for requirement traceability, user stories, and backlog management Mandatory insurance domain expertise across policy lifecycle, claims, underwriting, and renewals Good to Have Experience with Guidewire or Rulebook Knowledge of Senator, Subscribe, or Acumen platforms Hands-on experience with Postman for API testing Benefits A competitive salary with a generous bonus, private healthcare, critical illness life assurance at 4 x your annual salary, income protection insurance, and a rewarding pension. EXL provides everyday financial well-being solutions, such as cash back cards, in which you can earn cashback while enjoying discounts, promotions, and offers from top retailers. We also offer a Cycle Scheme where you can save money on bikes and cycling accessories. At EXL, we are committed to providing our employees with the tools and resources they need to succeed and excel in their careers. We offer a wide range of professional and personal development opportunities. We also support a range of learning initiatives that allow our employees to build on their existing skills and knowledge. From online courses to seminars and workshops, our employees have the opportunity to enhance their skills and stay up to date with the latest trends and technologies. As an Equal Opportunity Employer, EXL is committed to diversity. Our company does not discriminate based on race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, or disability status. EXL employees are eligible to purchase stock as part of our Employee Stock Purchase Plan (ESPP). At EXL, we offer a flexible hybrid working model that allows employees to live a balanced, healthy lifestyle while strengthening our culture of collaboration. To be considered for this role, you must already be eligible to work in the United Kingdom.
Senior Data & Reporting Analyst
American International Group
Senior Data & Reporting Analyst page is loaded Senior Data & Reporting Analystlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JRJoin us as a Senior Data & Reporting Analyst in our Exposure Management team to take your career to the next level with a global market leader. Make your mark in Talbot Underwriting Talbot operates within the Lloyd's Insurance Market through Syndicates 1183, 2019, 2487 and 2479. With an expert team of highly skilled and experienced underwriters and a balanced, geographically diverse portfolio of business, Talbot has earned a reputation as an industry leading insurance specialist.Talbot writes a diversified portfolio including Crisis Management, Energy, Financial Lines, Marine, Political Risk, Property and Terrorism. Drawing on our deep industry expertise, Talbot develops tailored insurance solutions that address clients' evolving and often unique needs. How you will create an impact This is an exciting role that will do important and impactful work across Cat Modelling and Exposure Management.Some of the key responsibilities include: Review regulatory reporting, assess opportunities for automation and implement improvements to make sure that they can be produced quickly and consistently Review and develop the suite of reports available to underwriting teams to support aggregate management activities and monitoring of risk appetites Improve data capture across all classes through standardisation of data entry and data checking processes Ensure that an appropriate level of focus is maintained on improving data quality across different classes, and develop and enhance data capture for classes that do not have specific mechanisms in place Support the timely delivery of regulatory returns and take responsibility for compiling data for both internal and external reporting Provide information from the aggregate monitoring process to assist with reinsurance planning and ensure close collaboration with the underwriting and outwards reinsurance teams to improve data completeness Support the development of Talbot's views of catastrophe risk and feed into development / validation activities (including linkage into AIG group work streams) Assist in developing and reviewing the representation of non-nat-cat classes in the Internal Model Help to develop oversight frameworks and own procedural documentation for the Exposure Management team Stay up-to-date with industry developments and investigate ways in which we can enhance our data capture What you'll need to succeed Experience in a similar role within the insurance industry Strong coding skills in R and / or Python Strong SQL skills Experience of enhancing and automating processes Strong understanding of insurance concepts Understanding of cat modelling and exposure management advantageous AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike. Enjoy benefits that take care of what matters At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Welcome to a culture of inclusion We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to Area:RK - RiskTalbot Underwriting Services Ltd (TS1)
23/05/2026
Full time
Senior Data & Reporting Analyst page is loaded Senior Data & Reporting Analystlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JRJoin us as a Senior Data & Reporting Analyst in our Exposure Management team to take your career to the next level with a global market leader. Make your mark in Talbot Underwriting Talbot operates within the Lloyd's Insurance Market through Syndicates 1183, 2019, 2487 and 2479. With an expert team of highly skilled and experienced underwriters and a balanced, geographically diverse portfolio of business, Talbot has earned a reputation as an industry leading insurance specialist.Talbot writes a diversified portfolio including Crisis Management, Energy, Financial Lines, Marine, Political Risk, Property and Terrorism. Drawing on our deep industry expertise, Talbot develops tailored insurance solutions that address clients' evolving and often unique needs. How you will create an impact This is an exciting role that will do important and impactful work across Cat Modelling and Exposure Management.Some of the key responsibilities include: Review regulatory reporting, assess opportunities for automation and implement improvements to make sure that they can be produced quickly and consistently Review and develop the suite of reports available to underwriting teams to support aggregate management activities and monitoring of risk appetites Improve data capture across all classes through standardisation of data entry and data checking processes Ensure that an appropriate level of focus is maintained on improving data quality across different classes, and develop and enhance data capture for classes that do not have specific mechanisms in place Support the timely delivery of regulatory returns and take responsibility for compiling data for both internal and external reporting Provide information from the aggregate monitoring process to assist with reinsurance planning and ensure close collaboration with the underwriting and outwards reinsurance teams to improve data completeness Support the development of Talbot's views of catastrophe risk and feed into development / validation activities (including linkage into AIG group work streams) Assist in developing and reviewing the representation of non-nat-cat classes in the Internal Model Help to develop oversight frameworks and own procedural documentation for the Exposure Management team Stay up-to-date with industry developments and investigate ways in which we can enhance our data capture What you'll need to succeed Experience in a similar role within the insurance industry Strong coding skills in R and / or Python Strong SQL skills Experience of enhancing and automating processes Strong understanding of insurance concepts Understanding of cat modelling and exposure management advantageous AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike. Enjoy benefits that take care of what matters At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Welcome to a culture of inclusion We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to Area:RK - RiskTalbot Underwriting Services Ltd (TS1)
Cedar
Business analyst
Cedar
Cedar are looking for a strong Business Analyst with a strong background in insurance and London Market broking to support a high-profile transformation programme. This role will involve working closely with brokers, underwriters, and operations teams, ensuring business and technology solutions are fully aligned to market practices. Key Responsibilities Lead business analysis across insurance transformation initiatives, focusing on broker and underwriting workflows. Map and optimise end-to-end processes across broking, placement, underwriting, and claims. Own and maintain RAID logs, ensuring risks, assumptions, issues, and dependencies are actively managed. Facilitate workshops with brokers, underwriters, actuaries, finance, and operations teams, capturing requirements and building consensus. Translate broker and business needs into clear, actionable requirements for technology and operations. Support UAT, data migration, and adoption of new systems and processes. Act as a senior advisor within the BA community, mentoring colleagues and ensuring best-practice delivery. Key Skills & Experience Proven track record as a Senior Business Analyst within insurance, ideally in the London Market or reinsurance sector. Strong understanding of broker workflows, placement processes, and market systems. Expertise in process mapping, requirements gathering, and business process optimisation. Experience with RAID management and structured project governance. Knowledge of regulatory and operational frameworks (e.g., Solvency II, IFRS 17, Lloyd's requirements). Excellent stakeholder management and communication skills, with the ability to engage confidently with brokers, underwriters, and senior leaders. If you are a proactive business analyst within the insurance market please get in touch.
02/10/2025
Full time
Cedar are looking for a strong Business Analyst with a strong background in insurance and London Market broking to support a high-profile transformation programme. This role will involve working closely with brokers, underwriters, and operations teams, ensuring business and technology solutions are fully aligned to market practices. Key Responsibilities Lead business analysis across insurance transformation initiatives, focusing on broker and underwriting workflows. Map and optimise end-to-end processes across broking, placement, underwriting, and claims. Own and maintain RAID logs, ensuring risks, assumptions, issues, and dependencies are actively managed. Facilitate workshops with brokers, underwriters, actuaries, finance, and operations teams, capturing requirements and building consensus. Translate broker and business needs into clear, actionable requirements for technology and operations. Support UAT, data migration, and adoption of new systems and processes. Act as a senior advisor within the BA community, mentoring colleagues and ensuring best-practice delivery. Key Skills & Experience Proven track record as a Senior Business Analyst within insurance, ideally in the London Market or reinsurance sector. Strong understanding of broker workflows, placement processes, and market systems. Expertise in process mapping, requirements gathering, and business process optimisation. Experience with RAID management and structured project governance. Knowledge of regulatory and operational frameworks (e.g., Solvency II, IFRS 17, Lloyd's requirements). Excellent stakeholder management and communication skills, with the ability to engage confidently with brokers, underwriters, and senior leaders. If you are a proactive business analyst within the insurance market please get in touch.

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