Business Intelligence Manager Nexfibre is a next generation fibre broadband company focused on delivering high speed broadband across the UK. Job Purpose The Business Intelligence Manager leads the design, governance and delivery of nexfibre's business intelligence and analytics framework, enabling the organisation to make informed, data driven decisions. This role oversees reporting, data management, and KPI governance for customer and service performance under the Master Services Agreement (MSA) with Virgin Media O2. It defines, tracks and analyses key service KPIs, validates operational and financial performance, and ensures data integrity across nexfibre and VMO2 processes. The Manager also develops analytical capabilities across all business functions and drives a consistent, governed approach to data and performance reporting. Key Accountabilities Business Intelligence Leadership & Strategy - develop and execute nexfibre's BI strategy, deliver dashboards, KPIs and reports for senior leadership, maintain BI tools, promote a data driven culture, and establish BI standards. Service Performance Management (MSA Oversight) - validate monthly charging under the MSA with VMO2, support budgeting and forecasting, lead service level reporting, and collaborate on performance targets across operations, IT and network assurance. Data Governance & Quality - maintain a robust governance framework, prioritise and manage data and analysis requirements. Cross Functional Collaboration & Stakeholder Engagement - serve as BI interface between nexfibre and VMO2, support the Commercial team, lead cross functional initiatives, and balance stakeholder priorities. Operational Reporting & Continuous Improvement - oversee incident, network availability and quality reporting, track scalable charge performance, deliver ad hoc analysis, and drive process improvements. Key Skills and Experience Proven experience in Mobile, Telecoms, Cable or similar industry. Experience with Power BI, Qlik and Microsoft Fabric for insight and reporting. Experience managing service performance KPIs and related processes. Imaginative and innovative problem solving ability. Strong communication skills with senior levels (Director, C suite, Shareholders). Team player with flexibility, resilience under pressure, and adaptability. Advanced Excel and data analysis tools for forecasting. Experience in customer focused environments. Process definition and implementation experience. Proficiency in standard office applications with reporting/analytical experience. Strong relationship building, collaboration and influencing skills. Ability to present complex information clearly to stakeholders. About You High performing, energetic, analytical and entrepreneurial team member. Open to a low ego culture and growth mindset. Passion for connecting communities, driving innovation, and delivering full fibre networks. Benefits Competitive salary and bonus scheme. 25 days' annual leave plus the usual 8 UK Bank Holidays. Bupa private healthcare coverage. Wellbeing and mental health benefits such as the WeCare app, critical illness cover, dental & optical insurance. Pension contribution matched up to 10%. Car benefit scheme via Tusker and Cycle to Work scheme. Virgin Media / O2 discounts and offers. Location Paddington. The position is full time, hybrid with a minimum 3 days per week in the office. Equal Opportunity Employer Nexfibre is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for our people. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
31/05/2026
Full time
Business Intelligence Manager Nexfibre is a next generation fibre broadband company focused on delivering high speed broadband across the UK. Job Purpose The Business Intelligence Manager leads the design, governance and delivery of nexfibre's business intelligence and analytics framework, enabling the organisation to make informed, data driven decisions. This role oversees reporting, data management, and KPI governance for customer and service performance under the Master Services Agreement (MSA) with Virgin Media O2. It defines, tracks and analyses key service KPIs, validates operational and financial performance, and ensures data integrity across nexfibre and VMO2 processes. The Manager also develops analytical capabilities across all business functions and drives a consistent, governed approach to data and performance reporting. Key Accountabilities Business Intelligence Leadership & Strategy - develop and execute nexfibre's BI strategy, deliver dashboards, KPIs and reports for senior leadership, maintain BI tools, promote a data driven culture, and establish BI standards. Service Performance Management (MSA Oversight) - validate monthly charging under the MSA with VMO2, support budgeting and forecasting, lead service level reporting, and collaborate on performance targets across operations, IT and network assurance. Data Governance & Quality - maintain a robust governance framework, prioritise and manage data and analysis requirements. Cross Functional Collaboration & Stakeholder Engagement - serve as BI interface between nexfibre and VMO2, support the Commercial team, lead cross functional initiatives, and balance stakeholder priorities. Operational Reporting & Continuous Improvement - oversee incident, network availability and quality reporting, track scalable charge performance, deliver ad hoc analysis, and drive process improvements. Key Skills and Experience Proven experience in Mobile, Telecoms, Cable or similar industry. Experience with Power BI, Qlik and Microsoft Fabric for insight and reporting. Experience managing service performance KPIs and related processes. Imaginative and innovative problem solving ability. Strong communication skills with senior levels (Director, C suite, Shareholders). Team player with flexibility, resilience under pressure, and adaptability. Advanced Excel and data analysis tools for forecasting. Experience in customer focused environments. Process definition and implementation experience. Proficiency in standard office applications with reporting/analytical experience. Strong relationship building, collaboration and influencing skills. Ability to present complex information clearly to stakeholders. About You High performing, energetic, analytical and entrepreneurial team member. Open to a low ego culture and growth mindset. Passion for connecting communities, driving innovation, and delivering full fibre networks. Benefits Competitive salary and bonus scheme. 25 days' annual leave plus the usual 8 UK Bank Holidays. Bupa private healthcare coverage. Wellbeing and mental health benefits such as the WeCare app, critical illness cover, dental & optical insurance. Pension contribution matched up to 10%. Car benefit scheme via Tusker and Cycle to Work scheme. Virgin Media / O2 discounts and offers. Location Paddington. The position is full time, hybrid with a minimum 3 days per week in the office. Equal Opportunity Employer Nexfibre is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for our people. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Backbone Fiber - Business & Vendor Developer , Global Connectivity & Infrastructure Development Job ID: Amazon Development Centre (London) Limited This position can be based in Dublin or London. Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. The AWS Cloud infrastructure is built around Regions and Availability Zones (AZs). AWS Regions provide multiple, physically separated and isolated Availability Zones which are connected with low latency, high throughput, and highly redundant networking. These Availability Zones offer AWS customers an easier and more effective way to design and operate applications and databases, making them more highly available, fault tolerant, and scalable than traditional single datacenter infrastructures or multi-datacenter infrastructures. How would you like to come be part of the team that builds out that low latency, high throughput, and highly redundant network? AWS is seeking an exceptional Backbone Network Developer to help architect and scale one of the world's most sophisticated networks. As a key member of our Backbone Network Development organization, you will drive innovation in network scaling while maintaining AWS's renowned operational excellence. This role offers the unique opportunity to shape the future of global network infrastructure while solving complex challenges at unprecedented scale. You will leverage your technical expertise and commercial acumen to develop creative solutions that support Amazon's continued worldwide growth and expansion. Join us in building the future of cloud infrastructure at AWS, where your contributions will have global impact. This position sits within our Backbone Network Development organization, a team critical to Amazon's global infrastructure and connectivity strategy. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities Network Strategy & Development Drive AWS's European backbone network infrastructure strategy and execution Design and implement large-scale network architecture supporting Amazon's global operations Develop and execute strategic network expansion plans with regular milestone tracking Optimize network topology for maximum efficiency and cost-effectiveness Monitor and analyze telecommunications market trends, emerging technologies, and industry developments Vendor & Partnership Management Identify and evaluate strategic suppliers for wavelengths, dark fiber, and submarine cable capacity Lead technical vendor strategy across AWS's European network topology Develop and maintain key commercial and technical partnerships within Europe Manage supplier onboarding, performance metrics, and service quality standards Coordinate with vendors and internal teams to deliver new backbone capacity Financial & Project Management Collaborate with finance partners on budget planning and allocation Manage risk assessment, escalations, and technical constraint resolution Balance business requirements with technical limitations and cost considerations Basic Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field, or experience related IT Experience related to spectrum management, securing licenses for the provision of telecommunications services and ensuring regulatory compliance at an international level Experience managing procurement teams with direct experience in supplier/supply chain management Experience in solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits), or experience building and managing financial models for business forecasting and problem solving Preferred Qualifications Experience working in a network planning, network construction/implementation, or commercial implementation role at an ISP, telecoms operator, or Hyperscaler Experience in strategic marketing management and market analysis and demonstrated ability to build and execute a strategy with clear goals and objectives to align to business and service objectives, and support portfolio objectives Experience working across functional teams and senior stakeholders Experience in Network protocols like DNS/DHCP/TCP, or experience in Linux and Networking protocols and experience that includes strong analytical skills, attention to detail, and effective communication abilities Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
31/05/2026
Full time
Backbone Fiber - Business & Vendor Developer , Global Connectivity & Infrastructure Development Job ID: Amazon Development Centre (London) Limited This position can be based in Dublin or London. Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. The AWS Cloud infrastructure is built around Regions and Availability Zones (AZs). AWS Regions provide multiple, physically separated and isolated Availability Zones which are connected with low latency, high throughput, and highly redundant networking. These Availability Zones offer AWS customers an easier and more effective way to design and operate applications and databases, making them more highly available, fault tolerant, and scalable than traditional single datacenter infrastructures or multi-datacenter infrastructures. How would you like to come be part of the team that builds out that low latency, high throughput, and highly redundant network? AWS is seeking an exceptional Backbone Network Developer to help architect and scale one of the world's most sophisticated networks. As a key member of our Backbone Network Development organization, you will drive innovation in network scaling while maintaining AWS's renowned operational excellence. This role offers the unique opportunity to shape the future of global network infrastructure while solving complex challenges at unprecedented scale. You will leverage your technical expertise and commercial acumen to develop creative solutions that support Amazon's continued worldwide growth and expansion. Join us in building the future of cloud infrastructure at AWS, where your contributions will have global impact. This position sits within our Backbone Network Development organization, a team critical to Amazon's global infrastructure and connectivity strategy. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities Network Strategy & Development Drive AWS's European backbone network infrastructure strategy and execution Design and implement large-scale network architecture supporting Amazon's global operations Develop and execute strategic network expansion plans with regular milestone tracking Optimize network topology for maximum efficiency and cost-effectiveness Monitor and analyze telecommunications market trends, emerging technologies, and industry developments Vendor & Partnership Management Identify and evaluate strategic suppliers for wavelengths, dark fiber, and submarine cable capacity Lead technical vendor strategy across AWS's European network topology Develop and maintain key commercial and technical partnerships within Europe Manage supplier onboarding, performance metrics, and service quality standards Coordinate with vendors and internal teams to deliver new backbone capacity Financial & Project Management Collaborate with finance partners on budget planning and allocation Manage risk assessment, escalations, and technical constraint resolution Balance business requirements with technical limitations and cost considerations Basic Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field, or experience related IT Experience related to spectrum management, securing licenses for the provision of telecommunications services and ensuring regulatory compliance at an international level Experience managing procurement teams with direct experience in supplier/supply chain management Experience in solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits), or experience building and managing financial models for business forecasting and problem solving Preferred Qualifications Experience working in a network planning, network construction/implementation, or commercial implementation role at an ISP, telecoms operator, or Hyperscaler Experience in strategic marketing management and market analysis and demonstrated ability to build and execute a strategy with clear goals and objectives to align to business and service objectives, and support portfolio objectives Experience working across functional teams and senior stakeholders Experience in Network protocols like DNS/DHCP/TCP, or experience in Linux and Networking protocols and experience that includes strong analytical skills, attention to detail, and effective communication abilities Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Your locationYour locationIndustriesChoose a partner with intimate knowledge of your industry and first-hand experience of defining its future.London, Manchester, Glasgow# Senior Consultant - Data & AI ArchitectureAt Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.Join our Data & AI Strategy team and be part of the future of AI consulting, where we're not just advising clients, we're actively disrupting traditional consulting models by embedding AI into every aspect of how we work.We're looking for changemakers with recent, hands-on experience in AI development, people who not only understand the technology but can connect it to the bigger picture. You'll help our clients build, scale and embed AI capabilities across their organisations, driving transformation from strategy through to execution. YOUR ROLEThis role sits at the intersection of strategy, innovation and delivery, perfect for someone who thrives on solving complex problems. From Agentic AI in risk governance, to AI sovereignty in enterprise architecture, to enabling the AI-empowered workforce of tomorrow, you'll be working at the cutting edge of what's next.We DESIGN next-generation data, analytics and AI platforms - You will design and implement scalable, secure and cost-efficient platforms that power both operational and analytical workloads, leveraging leading cloud technologies (AWS, GCP, Azure).We ENABLE hybrid cloud transformation - You will design and implement modern hybrid data architectures (e.g. Snowflake, Redshift, BigQuery) and drive the migration of legacy systems to cloud-native solutions that unlock agility and performance.We OPTIMISE and SECURE cloud environments - You will evaluate cloud environments and provide recommendations for performance optimisation, security, cost reduction and resource efficiency. You will ensure compliance with industry standards (GDPR, HIPAA, SOC2) and implement best practices for security, IAM, encryption and data protection.We INNOVATE with data-driven solutions - You will create Proof of Concepts and Minimum Viable Products for advanced analytics and AI platforms, ensuring they align with enterprise objectives and deliver measurable business value.We AUTOMATE for speed and reliability - You will build and streamline data pipelines, infrastructure provisioning, and deployments using DevOps practices, CI/CD, and Infrastructure-as-Code tools (Terraform, CloudFormation).We DEFINE enterprise data strategy - You will shape the vision for enterprise data platforms, develop architecture blueprints, roadmaps, and communication plans that engage stakeholders and drive adoption.We DELIVER impact through design excellence - You will champion user-centric design and storytelling to create compelling data platform solutions. By applying industry frameworks (TOGAF, DAMA) and best practices, you ensure consistency, compliance, and scalability.We SUPERCHARGE delivery - We leverage the power of AI to accelerate delivery and drive innovation for our clients and our business. You will be encouraged to experiment with new AI and automation technologies to build proof of concepts, augment research and automate tasks.As part of your role alongside client work you will have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc.We are looking for exceptional Data Platform Architecture & Engineering Consultants to lead the design, implementation and optimisation of modern, enterprise-grade data platforms. In this role, you will bring deep expertise in cloud-native architectures, data engineering, and DevOps practices to help organisations accelerate innovation and achieve data-driven success. YOUR PROFILEAs a member of the Data & AI Strategy Team you'll be part of the future of AI consulting. We look for individuals who align with our core values, are creative problem solvers and have a genuine interest in AI and emerging technologies. You'll be passionate about helping organisations unlock the potential of AI not just through technical delivery, but by driving strategic change.Below some of the key skills and experiences we look for in candidates. We don't expect you to hit every point - we want to build a team which has diverse backgrounds, perspectives and strengths.Key Skills Growth mindset and curiosity - You're always learning, experimenting with new technologies, and pushing the boundaries of what's possible. Problem Solving - You have strong problem solving and analytical skills, with the ability to structure complex challenges and develop clear, actionable recommendations. Excellent communication and collaboration skills - You're confident engaging with stakeholders at all levels, translating complex ideas into clear, compelling narratives. Strong understanding of data and AI technologies - Whether through hands-on development or strategic project exposure, you can confidently engage with AI concepts and tools.Technology & Delivery Experience Education: Bachelor's or Master's degree in Computer Science, Information Technology or a related field. Industry Expertise: 5+ years' experience designing and managing cloud architectures (AWS, GCP and/or Azure), including hybrid and multi-cloud solutions. Cloud Experience: Strong expertise in cloud-native services (containers, Kubernetes, serverless, microservices) combined with deep knowledge of networking, security, identity management, and compliance best practices. Infrastructure & Automation: Hands-on experience with Infrastructure-as-Code (Terraform, ARM Templates) and CI/CD automation (e.g. Google Cloud Deployment Manager, Azure CICD). Consulting background with proven stakeholder management, project scoping and budgeting experienceDesirable Experience Domain Experience: Primarily UK Public Sector, but also Banking, Financial Services and Insurance (BFSI), Consumer Products, Retail and Distribution (CPRD), Telecoms and Transport. Cloud Certifications: in GCP (e.g., Google Professional Cloud Architect) and Azure (e.g., Microsoft Certified: Azure Solutions Architect Expert). Familiarity with cloud cost management tools and best practices to optimise spend and maximise value Experience supporting and participating in the commercial cycle, including defining project scope and agreeing on budgets. Experience with Agile methodologies and cross-functional team collaboration. SC Cleared / EligibleWe're committed to using technology as a force for good. That means reducing our own carbon footprint and expanding access to the digital world for everyone. This isn't just a statement; it's a core part of who we are. In fact, Capgemini has been recognised by the Ethisphere Institute as one of the World's Most Ethical Companies for 10 consecutive years. When you join us, you become part of a team that does the right thing.Your base location will be London,
30/05/2026
Full time
Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Your locationYour locationIndustriesChoose a partner with intimate knowledge of your industry and first-hand experience of defining its future.London, Manchester, Glasgow# Senior Consultant - Data & AI ArchitectureAt Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.Join our Data & AI Strategy team and be part of the future of AI consulting, where we're not just advising clients, we're actively disrupting traditional consulting models by embedding AI into every aspect of how we work.We're looking for changemakers with recent, hands-on experience in AI development, people who not only understand the technology but can connect it to the bigger picture. You'll help our clients build, scale and embed AI capabilities across their organisations, driving transformation from strategy through to execution. YOUR ROLEThis role sits at the intersection of strategy, innovation and delivery, perfect for someone who thrives on solving complex problems. From Agentic AI in risk governance, to AI sovereignty in enterprise architecture, to enabling the AI-empowered workforce of tomorrow, you'll be working at the cutting edge of what's next.We DESIGN next-generation data, analytics and AI platforms - You will design and implement scalable, secure and cost-efficient platforms that power both operational and analytical workloads, leveraging leading cloud technologies (AWS, GCP, Azure).We ENABLE hybrid cloud transformation - You will design and implement modern hybrid data architectures (e.g. Snowflake, Redshift, BigQuery) and drive the migration of legacy systems to cloud-native solutions that unlock agility and performance.We OPTIMISE and SECURE cloud environments - You will evaluate cloud environments and provide recommendations for performance optimisation, security, cost reduction and resource efficiency. You will ensure compliance with industry standards (GDPR, HIPAA, SOC2) and implement best practices for security, IAM, encryption and data protection.We INNOVATE with data-driven solutions - You will create Proof of Concepts and Minimum Viable Products for advanced analytics and AI platforms, ensuring they align with enterprise objectives and deliver measurable business value.We AUTOMATE for speed and reliability - You will build and streamline data pipelines, infrastructure provisioning, and deployments using DevOps practices, CI/CD, and Infrastructure-as-Code tools (Terraform, CloudFormation).We DEFINE enterprise data strategy - You will shape the vision for enterprise data platforms, develop architecture blueprints, roadmaps, and communication plans that engage stakeholders and drive adoption.We DELIVER impact through design excellence - You will champion user-centric design and storytelling to create compelling data platform solutions. By applying industry frameworks (TOGAF, DAMA) and best practices, you ensure consistency, compliance, and scalability.We SUPERCHARGE delivery - We leverage the power of AI to accelerate delivery and drive innovation for our clients and our business. You will be encouraged to experiment with new AI and automation technologies to build proof of concepts, augment research and automate tasks.As part of your role alongside client work you will have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc.We are looking for exceptional Data Platform Architecture & Engineering Consultants to lead the design, implementation and optimisation of modern, enterprise-grade data platforms. In this role, you will bring deep expertise in cloud-native architectures, data engineering, and DevOps practices to help organisations accelerate innovation and achieve data-driven success. YOUR PROFILEAs a member of the Data & AI Strategy Team you'll be part of the future of AI consulting. We look for individuals who align with our core values, are creative problem solvers and have a genuine interest in AI and emerging technologies. You'll be passionate about helping organisations unlock the potential of AI not just through technical delivery, but by driving strategic change.Below some of the key skills and experiences we look for in candidates. We don't expect you to hit every point - we want to build a team which has diverse backgrounds, perspectives and strengths.Key Skills Growth mindset and curiosity - You're always learning, experimenting with new technologies, and pushing the boundaries of what's possible. Problem Solving - You have strong problem solving and analytical skills, with the ability to structure complex challenges and develop clear, actionable recommendations. Excellent communication and collaboration skills - You're confident engaging with stakeholders at all levels, translating complex ideas into clear, compelling narratives. Strong understanding of data and AI technologies - Whether through hands-on development or strategic project exposure, you can confidently engage with AI concepts and tools.Technology & Delivery Experience Education: Bachelor's or Master's degree in Computer Science, Information Technology or a related field. Industry Expertise: 5+ years' experience designing and managing cloud architectures (AWS, GCP and/or Azure), including hybrid and multi-cloud solutions. Cloud Experience: Strong expertise in cloud-native services (containers, Kubernetes, serverless, microservices) combined with deep knowledge of networking, security, identity management, and compliance best practices. Infrastructure & Automation: Hands-on experience with Infrastructure-as-Code (Terraform, ARM Templates) and CI/CD automation (e.g. Google Cloud Deployment Manager, Azure CICD). Consulting background with proven stakeholder management, project scoping and budgeting experienceDesirable Experience Domain Experience: Primarily UK Public Sector, but also Banking, Financial Services and Insurance (BFSI), Consumer Products, Retail and Distribution (CPRD), Telecoms and Transport. Cloud Certifications: in GCP (e.g., Google Professional Cloud Architect) and Azure (e.g., Microsoft Certified: Azure Solutions Architect Expert). Familiarity with cloud cost management tools and best practices to optimise spend and maximise value Experience supporting and participating in the commercial cycle, including defining project scope and agreeing on budgets. Experience with Agile methodologies and cross-functional team collaboration. SC Cleared / EligibleWe're committed to using technology as a force for good. That means reducing our own carbon footprint and expanding access to the digital world for everyone. This isn't just a statement; it's a core part of who we are. In fact, Capgemini has been recognised by the Ethisphere Institute as one of the World's Most Ethical Companies for 10 consecutive years. When you join us, you become part of a team that does the right thing.Your base location will be London,
Overview Communicate Technology Limited provide, install and maintain IT and Telecoms Services to Business Parks across the UK, as well as offering cloud-based services to clients both on and off the Business Parks. They are now looking for an apprentice to join their growing, busy and dynamic Security Operations Centre (SOC) team with an immediate start. This is an outstanding opportunity for a motivated, driven and cyber passionate individual to undertake a Cyber Security Level 4 apprenticeship whilst gaining invaluable hands on experience within a busy security function. Communicate Technology have a proven track record of hiring apprentices and providing them with a pathway progression from apprentice level through to Security Manager. Duties Assisting the first and second line support function with general cyber security tasks Gathering basic cyber security knowledge whilst assisting clients with risk reduction Producing client reports on vulnerability scanning, dark web monitoring and monthly management reports Day to day ticket management of firewalls SIEM alert monitoring and incident handling in the Security Operations Centre Basic threat hunting activities to look into suspicious activity and catch threats Assisting in patch management and vulnerability management Assisting in implementation of new client firewall projects Assisting in cyber security audits Skills and Qualities Previous IT experience through work or study Highly organised and able to prioritise workload to meet deadlines Enthusiasm about working in cyber security Enthusiasm and interest in technology A keenness to learn and adapt to ever changing technologies Good personal management skills relating to conduct, timekeeping and delivery against commitments Be a team player showing skills and the ability to managing changing priorities Exhibit an excellent level of verbal and written communication, to deal with technical and non-technical colleagues and clients Entry Requirements an A Level in ICT or an International Baccalaureate at Level 3 in ICT or a Level 3 apprenticeship in a similar subject or a BTEC Extended Diploma in IT (180 credits) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. Working Week 35 hours per week, Monday to Friday, 8am - 4pm, 9am - 5pm or 10am- 6pm (Hybrid) Key Benefits Invest heavily in career development Dedicated self development time in work hours to improve skills Exposure to experience in all SOC services Weekly team meetings with all SOC members for training and improvement Dedicated training plan post apprenticeship to guide your cyber security career Regular social events Birthday off as holiday Holiday accumulation Employee benefits scheme (Gym/retail/food & drink discounts, OnDemand GP and many more) Future Prospects 90% of QA Apprentices secure full-time employment after finishing their apprenticeship. Additionally there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.
30/05/2026
Full time
Overview Communicate Technology Limited provide, install and maintain IT and Telecoms Services to Business Parks across the UK, as well as offering cloud-based services to clients both on and off the Business Parks. They are now looking for an apprentice to join their growing, busy and dynamic Security Operations Centre (SOC) team with an immediate start. This is an outstanding opportunity for a motivated, driven and cyber passionate individual to undertake a Cyber Security Level 4 apprenticeship whilst gaining invaluable hands on experience within a busy security function. Communicate Technology have a proven track record of hiring apprentices and providing them with a pathway progression from apprentice level through to Security Manager. Duties Assisting the first and second line support function with general cyber security tasks Gathering basic cyber security knowledge whilst assisting clients with risk reduction Producing client reports on vulnerability scanning, dark web monitoring and monthly management reports Day to day ticket management of firewalls SIEM alert monitoring and incident handling in the Security Operations Centre Basic threat hunting activities to look into suspicious activity and catch threats Assisting in patch management and vulnerability management Assisting in implementation of new client firewall projects Assisting in cyber security audits Skills and Qualities Previous IT experience through work or study Highly organised and able to prioritise workload to meet deadlines Enthusiasm about working in cyber security Enthusiasm and interest in technology A keenness to learn and adapt to ever changing technologies Good personal management skills relating to conduct, timekeeping and delivery against commitments Be a team player showing skills and the ability to managing changing priorities Exhibit an excellent level of verbal and written communication, to deal with technical and non-technical colleagues and clients Entry Requirements an A Level in ICT or an International Baccalaureate at Level 3 in ICT or a Level 3 apprenticeship in a similar subject or a BTEC Extended Diploma in IT (180 credits) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. Working Week 35 hours per week, Monday to Friday, 8am - 4pm, 9am - 5pm or 10am- 6pm (Hybrid) Key Benefits Invest heavily in career development Dedicated self development time in work hours to improve skills Exposure to experience in all SOC services Weekly team meetings with all SOC members for training and improvement Dedicated training plan post apprenticeship to guide your cyber security career Regular social events Birthday off as holiday Holiday accumulation Employee benefits scheme (Gym/retail/food & drink discounts, OnDemand GP and many more) Future Prospects 90% of QA Apprentices secure full-time employment after finishing their apprenticeship. Additionally there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.
Recruiter: Luke Byrne Career Grade: D Internal Closing Date: 4th June 2026 About the role ARC (Automation, Reporting & Collection) is a software engineering area within BT Networks, made up of multiple product-focused development teams. We build and maintain systems that are critical to BT's network operations. We're looking for a Product Manager who will work across our software teams to improve how we plan, coordinate and deliver. This isn't a traditional product management role - the "product" here is our collective capacity to produce great software. You'll help our teams deliver more by improving the quality of planning, documentation, processes and cross-team alignment. The key deliverable of this role is process improvement not software You'll report to the Senior Software Engineering Manager and support team leads across ARC, helping them think beyond the immediate backlog and work in a more organised, joined-up way. We value our people highly, invest in training and self-improvement, this is how we succeed. This is a role for someone who wants to improve the work of a team who enjoy challenging themselves and others. What you'll be doing • Work across multiple software teams to improve planning quality, processes and documentation. • Support team leads to think longer-term and broader than their immediate backlog, helping them structure work more effectively. • Coordinate cross-team initiatives, ensuring the right people are aligned on shared problems (e.g. Larger Scales projects, broader issues such as security). • Identify where process is needed and improve it, while respecting agile principles and team autonomy. • Define and track measures of progress to understand how ARC is improving as a whole. • Spot opportunities for improvement by spending time with teams, understanding their cultures, software and challenges. • Provide comprehensive visibility of team health and delivery across ARC back to the team as well as leadership. • Contribute to the development of product roadmaps and prioritisation across the area. • Potentially line-manage a small number of people in broader team support roles. Essential Skills / Experience • Strong background in agile methodologies and agile planning. • Experience improving processes and ways of working within software teams. • Excellent organisational skills with the ability to coordinate across multiple teams and priorities. • Understanding of software development principles and how engineering teams work. • Ability to define and use objectives, metrics or goals to track progress and drive improvement. • Strong communication skills - able to work with technical teams and senior stakeholders alike. • Experience working across multiple teams or products rather than being embedded in a single delivery team. Desirable Skills / Experience • Experience with product roadmapping and backlog prioritisation. • Background in user story definition and requirements documentation. • Experience with OKR definition and tracking. • Line management experience or willingness to line-manage. • Familiarity with cross-functional programme delivery (e.g. transformation or infrastructure projects). • Experience in a telecoms or network operations environment. Our Package • 10% on target bonus • BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% • From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up. • Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more. • 25 days annual leave (not including bank holidays), increasing with service • 24/7 private virtual GP appointments for UK colleagues • 2 weeks carer's leave • World-class training and development opportunities • Option to join BT Shares Saving schemes BT Group is the UK's leading communications group and the holding company behind some of the country's most recognised brands - including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers. BT Group's role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive. Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next - simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best. We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country's most important companies.
30/05/2026
Full time
Recruiter: Luke Byrne Career Grade: D Internal Closing Date: 4th June 2026 About the role ARC (Automation, Reporting & Collection) is a software engineering area within BT Networks, made up of multiple product-focused development teams. We build and maintain systems that are critical to BT's network operations. We're looking for a Product Manager who will work across our software teams to improve how we plan, coordinate and deliver. This isn't a traditional product management role - the "product" here is our collective capacity to produce great software. You'll help our teams deliver more by improving the quality of planning, documentation, processes and cross-team alignment. The key deliverable of this role is process improvement not software You'll report to the Senior Software Engineering Manager and support team leads across ARC, helping them think beyond the immediate backlog and work in a more organised, joined-up way. We value our people highly, invest in training and self-improvement, this is how we succeed. This is a role for someone who wants to improve the work of a team who enjoy challenging themselves and others. What you'll be doing • Work across multiple software teams to improve planning quality, processes and documentation. • Support team leads to think longer-term and broader than their immediate backlog, helping them structure work more effectively. • Coordinate cross-team initiatives, ensuring the right people are aligned on shared problems (e.g. Larger Scales projects, broader issues such as security). • Identify where process is needed and improve it, while respecting agile principles and team autonomy. • Define and track measures of progress to understand how ARC is improving as a whole. • Spot opportunities for improvement by spending time with teams, understanding their cultures, software and challenges. • Provide comprehensive visibility of team health and delivery across ARC back to the team as well as leadership. • Contribute to the development of product roadmaps and prioritisation across the area. • Potentially line-manage a small number of people in broader team support roles. Essential Skills / Experience • Strong background in agile methodologies and agile planning. • Experience improving processes and ways of working within software teams. • Excellent organisational skills with the ability to coordinate across multiple teams and priorities. • Understanding of software development principles and how engineering teams work. • Ability to define and use objectives, metrics or goals to track progress and drive improvement. • Strong communication skills - able to work with technical teams and senior stakeholders alike. • Experience working across multiple teams or products rather than being embedded in a single delivery team. Desirable Skills / Experience • Experience with product roadmapping and backlog prioritisation. • Background in user story definition and requirements documentation. • Experience with OKR definition and tracking. • Line management experience or willingness to line-manage. • Familiarity with cross-functional programme delivery (e.g. transformation or infrastructure projects). • Experience in a telecoms or network operations environment. Our Package • 10% on target bonus • BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% • From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up. • Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more. • 25 days annual leave (not including bank holidays), increasing with service • 24/7 private virtual GP appointments for UK colleagues • 2 weeks carer's leave • World-class training and development opportunities • Option to join BT Shares Saving schemes BT Group is the UK's leading communications group and the holding company behind some of the country's most recognised brands - including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers. BT Group's role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive. Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next - simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best. We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country's most important companies.
Manager - Digital Infrastructure - Technology M&A - TMT - Strategy and Execution - EY-Parthenon Location: London Other locations: Primary Location Only Senior Executive (Manager), Digital Infrastructure - Technology M&A, Strategy and Execution - EY-Parthenon At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Opportunity EY's market leading Strategy and Execution (S&E) team provides IT & Operations advice to corporate and private equity firms intending to acquire, divest or restructure businesses. The team comprises advisors with specialist commercial, operations, IT and transaction experience from industry, advisory and audit backgrounds. As a Senior Executive (Manager) in our team, you'll advise corporate and private equity clients in the TMT sector, supporting key decision makers in developing and executing strategies for transactions. You will apply your technical skills across the M&A transaction lifecycle, including pre deal diligence, portfolio review, and corporate carve outs and integrations. Key Responsibilities Lead and/or contribute to pre deal, post deal, separation and integration engagements with clients across all sectors, including Telecoms and Private Equity in the United Kingdom and Ireland. Manage blended project teams comprising colleagues from our transactions and advisory practices. Assist in business origination aspects, including pitches and presentations, and work alongside colleagues from EY Parthenon, such as Operational and Financial Due Diligence, Corporate Strategy and Software Strategy Group. Work on client engagement teams that advise and support key decision makers in developing and executing strategies for transactions. Learn and develop technical and personal skills to support career goals, through a blend of structured learning, coaching and experiences. Contribute to people initiatives, recruiting, retaining and training current and future staff. Qualifications Proven experience in TMT focused roles, especially in digital infrastructure. A degree in engineering, computer science, information technology or related subjects. Experience or awareness of transactions, ideally IT due diligence and/or IT post merger integration, separation/carve out assignments. Broad knowledge and deep understanding of enterprise architecture, IT operating model, IT strategy and governance, systems integration and application development, IT service delivery, IT infrastructure, IT financials and data. Knowledge of latest industry trends such as fibre network architecture, data centre design, OSS/BSS transformations, agentic AI, GPUaaS. Knowledge of industry standards and regulations such as OpenAPIs, connectivity protocols, wholesale pricing, competition dynamics, spectrum allocations, infrastructure build requirements. Excellent problem solving skills. Strong verbal and written communication and presentation skills. Experience delivering high quality reports and presentations. Analytical mindset and ability to provide insights on IT aspects of transactions that are relevant and valued by clients. Strong team leadership skills, capable of managing and developing juniors. Adept at building strong working relationships with senior clients, including influence, advice and support to key decision makers. Flexible with working locations, quick to learn and leverage skills in new situations. Preferred Knowledge of or certification in structured methodologies and familiarity with industry standards such as ITIL for infrastructure, Systems Development Life Cycle methods and COBIT for IT governance. What We Offer We will fuel your ambition and potential with future focused skills development that equips you with state of the art methodologies and technology enabled solutions. With more than 25,000 people in 150 countries, you will join an inclusive and empowering culture that values your uniqueness, prioritises your wellbeing, and immerses you in diverse thinking and cross cultural experiences necessary to deliver impact to clients globally.
29/05/2026
Full time
Manager - Digital Infrastructure - Technology M&A - TMT - Strategy and Execution - EY-Parthenon Location: London Other locations: Primary Location Only Senior Executive (Manager), Digital Infrastructure - Technology M&A, Strategy and Execution - EY-Parthenon At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Opportunity EY's market leading Strategy and Execution (S&E) team provides IT & Operations advice to corporate and private equity firms intending to acquire, divest or restructure businesses. The team comprises advisors with specialist commercial, operations, IT and transaction experience from industry, advisory and audit backgrounds. As a Senior Executive (Manager) in our team, you'll advise corporate and private equity clients in the TMT sector, supporting key decision makers in developing and executing strategies for transactions. You will apply your technical skills across the M&A transaction lifecycle, including pre deal diligence, portfolio review, and corporate carve outs and integrations. Key Responsibilities Lead and/or contribute to pre deal, post deal, separation and integration engagements with clients across all sectors, including Telecoms and Private Equity in the United Kingdom and Ireland. Manage blended project teams comprising colleagues from our transactions and advisory practices. Assist in business origination aspects, including pitches and presentations, and work alongside colleagues from EY Parthenon, such as Operational and Financial Due Diligence, Corporate Strategy and Software Strategy Group. Work on client engagement teams that advise and support key decision makers in developing and executing strategies for transactions. Learn and develop technical and personal skills to support career goals, through a blend of structured learning, coaching and experiences. Contribute to people initiatives, recruiting, retaining and training current and future staff. Qualifications Proven experience in TMT focused roles, especially in digital infrastructure. A degree in engineering, computer science, information technology or related subjects. Experience or awareness of transactions, ideally IT due diligence and/or IT post merger integration, separation/carve out assignments. Broad knowledge and deep understanding of enterprise architecture, IT operating model, IT strategy and governance, systems integration and application development, IT service delivery, IT infrastructure, IT financials and data. Knowledge of latest industry trends such as fibre network architecture, data centre design, OSS/BSS transformations, agentic AI, GPUaaS. Knowledge of industry standards and regulations such as OpenAPIs, connectivity protocols, wholesale pricing, competition dynamics, spectrum allocations, infrastructure build requirements. Excellent problem solving skills. Strong verbal and written communication and presentation skills. Experience delivering high quality reports and presentations. Analytical mindset and ability to provide insights on IT aspects of transactions that are relevant and valued by clients. Strong team leadership skills, capable of managing and developing juniors. Adept at building strong working relationships with senior clients, including influence, advice and support to key decision makers. Flexible with working locations, quick to learn and leverage skills in new situations. Preferred Knowledge of or certification in structured methodologies and familiarity with industry standards such as ITIL for infrastructure, Systems Development Life Cycle methods and COBIT for IT governance. What We Offer We will fuel your ambition and potential with future focused skills development that equips you with state of the art methodologies and technology enabled solutions. With more than 25,000 people in 150 countries, you will join an inclusive and empowering culture that values your uniqueness, prioritises your wellbeing, and immerses you in diverse thinking and cross cultural experiences necessary to deliver impact to clients globally.
We are looking to recruit an experienced Submarine Cable Installation Engineer with offshore submarine installation engineering and vessel based work within vessel operations. This role will play a crucial part within the Global Marine Group, and involves working within the Engineering and Project Delivery team. The main objective is to lead the successful delivery technical work scopes which will include: cable installation (shore end and offshore) activities and wider engineering projects, whilst working within the defined company process. To achieve this you will work with a variety of internal and external stakeholders (including project sub contractors) to ensure effective utilisation of resources enabling the project requirements to be met. This role requires representation of the project team both onshore and offshore, nationally, and internationally. The Global Marine Group offers flexible working locations with various offices in the UK, including Chelmsford, Portland, and Washington (UK). Key Deliverables Sales and Proposals Provide technical expertise at the bid phase of a project develop the winning and achievable technical, commercial and financial solutions. This includes review and assessment of relevant tender documentation (e.g. Technical Specifications) and available data to ensure installation risks are considered from project inception. Pre Installation Technical lead for shore end related sub contracts. This will include management of these sub contractors during all phases of the project. Review and assess Route Position Lists and survey data, ensuring installation risks and challenges are captured and mitigations implemented. Co ordinate the development of project procurement including the preparation of provisioning/sub contracting scopes of work, acting both as a Client and Contractor, and evaluate sub contractor's proposals on a technical and commercial basis ensuring cost effective and technically compliant solutions are progressed. Co ordinate and develop project technical documentation as directed by the Project Engineering Manager or Project Manager (budgets, procedures, methodologies, drawings and operational storyboards, final reports etc.), ensuring each operation of a particular project has been carefully planned, documented and compliant with Company QHSE Policies. This includes the review of sub contractor documentation. Prepare and use quality documentation such as FAT plans and ITPs as required. Carry out detailed Project Risk reviews, ensuring that risks are mitigated as far as reasonably practicable and provide updates to the Project Manager for maintenance of the project risk register. Installation Ensure operations undertaken comply with Global Marine's environmental and Health and Safety policy and ensure that all practical measures are taken to protect the environment, prevent pollution and conduct operations in safe and recognised methods. Act as Global Marine's site/vessel representative: at shore end landings and associated land based works on third party vessels on Global Marine owned or chartered vessels Provide onsite/offshore engineering to support the Offshore Installation Manager as required. Ensuring projects are delivered in a sound and safe manner in line with approved procedures. Raise Management of Change requests if/when required. Conduct operations with an awareness of project contractual and commercial implications. Monitor costs where appropriate to deliver work on/under budget. To oversee the mobilisation of vessels ensuring each vessel is fully equipped with required project equipment and procedures to ensure maximum efficiency and readiness. Other Responsibilities Support requests from the across the Global Marine Group (e.g. input into proposals, cross functional working with other parts of the business) Promote continuous operational improvements through active contribution to lessons learnt. Mentor and support personnel (theory and practical support) when required. Report on project performance internally (and externally), as required, at frequent and regular intervals. Qualifications 5+ years experience in offshore subsea installation engineering and vessel based work within vessel operations. Degree in Mechanical, Electrical or Marine engineering or equivalent experience. Experience of planning, work package management and technical project management. Knowledge of the marine engineering industry, encompassing telecoms and or power cable installation and testing, including executing shallow water & offshore cable installation and shore end cable landings. Highly developed interpersonal and communication skills and a well proven ability to work with multi discipline, multi cultural teams. Results orientated individual with a desire to improve performance. Strong financial and commercial awareness. Proficient in Microsoft Office Packages: MS Project, Word, Excel. Flexibility to travel nationally and internationally as required. Ideal: Ability to use AutoCAD. A willingness to challenge the status quo and drive through new ways of working. Able to work concisely under considerable pressure. Location and Working Arrangement This role can be based in the Chelmsford, Washington (UK) or Portland office and follows a hybrid working arrangement.
29/05/2026
Full time
We are looking to recruit an experienced Submarine Cable Installation Engineer with offshore submarine installation engineering and vessel based work within vessel operations. This role will play a crucial part within the Global Marine Group, and involves working within the Engineering and Project Delivery team. The main objective is to lead the successful delivery technical work scopes which will include: cable installation (shore end and offshore) activities and wider engineering projects, whilst working within the defined company process. To achieve this you will work with a variety of internal and external stakeholders (including project sub contractors) to ensure effective utilisation of resources enabling the project requirements to be met. This role requires representation of the project team both onshore and offshore, nationally, and internationally. The Global Marine Group offers flexible working locations with various offices in the UK, including Chelmsford, Portland, and Washington (UK). Key Deliverables Sales and Proposals Provide technical expertise at the bid phase of a project develop the winning and achievable technical, commercial and financial solutions. This includes review and assessment of relevant tender documentation (e.g. Technical Specifications) and available data to ensure installation risks are considered from project inception. Pre Installation Technical lead for shore end related sub contracts. This will include management of these sub contractors during all phases of the project. Review and assess Route Position Lists and survey data, ensuring installation risks and challenges are captured and mitigations implemented. Co ordinate the development of project procurement including the preparation of provisioning/sub contracting scopes of work, acting both as a Client and Contractor, and evaluate sub contractor's proposals on a technical and commercial basis ensuring cost effective and technically compliant solutions are progressed. Co ordinate and develop project technical documentation as directed by the Project Engineering Manager or Project Manager (budgets, procedures, methodologies, drawings and operational storyboards, final reports etc.), ensuring each operation of a particular project has been carefully planned, documented and compliant with Company QHSE Policies. This includes the review of sub contractor documentation. Prepare and use quality documentation such as FAT plans and ITPs as required. Carry out detailed Project Risk reviews, ensuring that risks are mitigated as far as reasonably practicable and provide updates to the Project Manager for maintenance of the project risk register. Installation Ensure operations undertaken comply with Global Marine's environmental and Health and Safety policy and ensure that all practical measures are taken to protect the environment, prevent pollution and conduct operations in safe and recognised methods. Act as Global Marine's site/vessel representative: at shore end landings and associated land based works on third party vessels on Global Marine owned or chartered vessels Provide onsite/offshore engineering to support the Offshore Installation Manager as required. Ensuring projects are delivered in a sound and safe manner in line with approved procedures. Raise Management of Change requests if/when required. Conduct operations with an awareness of project contractual and commercial implications. Monitor costs where appropriate to deliver work on/under budget. To oversee the mobilisation of vessels ensuring each vessel is fully equipped with required project equipment and procedures to ensure maximum efficiency and readiness. Other Responsibilities Support requests from the across the Global Marine Group (e.g. input into proposals, cross functional working with other parts of the business) Promote continuous operational improvements through active contribution to lessons learnt. Mentor and support personnel (theory and practical support) when required. Report on project performance internally (and externally), as required, at frequent and regular intervals. Qualifications 5+ years experience in offshore subsea installation engineering and vessel based work within vessel operations. Degree in Mechanical, Electrical or Marine engineering or equivalent experience. Experience of planning, work package management and technical project management. Knowledge of the marine engineering industry, encompassing telecoms and or power cable installation and testing, including executing shallow water & offshore cable installation and shore end cable landings. Highly developed interpersonal and communication skills and a well proven ability to work with multi discipline, multi cultural teams. Results orientated individual with a desire to improve performance. Strong financial and commercial awareness. Proficient in Microsoft Office Packages: MS Project, Word, Excel. Flexibility to travel nationally and internationally as required. Ideal: Ability to use AutoCAD. A willingness to challenge the status quo and drive through new ways of working. Able to work concisely under considerable pressure. Location and Working Arrangement This role can be based in the Chelmsford, Washington (UK) or Portland office and follows a hybrid working arrangement.
Vodafone Three - Ecommerce Manager - 12 month Maternity Cover Location: Newbury Hybrid Working Hours: Full time 37.5 hours per week - Mon to Fri Key Responsibilities Deliver daily, weekly, and monthly ecommerce plans & trading performance for your assigned Line of Business (e.g., Handsets, SIMO, Home Broadband, Upgrades). Execute the digital sales and merchandising plan, ensuring accurate product representation, competitive positioning, and compelling onsite execution. Optimise ecommerce journeys for conversion, AOV, attach rate, and efficiency, using data and insights to prioritise improvements. Work closely with the Digital Sales Lead to translate commercial targets into a tactical execution plan across the digital shopfront. Monitor competitor and market activity daily, highlighting risks and opportunities and recommending rapid trading actions. Partner with SEO, CRO, analytics, and performance marketing teams to enhance visibility, traffic quality, and journey effectiveness. Ensure digital channel readiness for propositions, launches, price changes, and promotions, working with Channel Delivery & Operations and cross functional teams. Represent the digital channel in trading forums, providing updates, performance commentary, and actions. Drive continuous improvement through AB testing, personalisation, and insight led enhancements to product pages and journeys. Qualifications Experience in ecommerce trading or digital merchandising, ideally in telecoms, retail, or another high volume B2C environment. Strong understanding of ecommerce principles, onsite merchandising, conversion optimisation, and customer behaviour. Comfortable working with digital analytics tools (e.g., Adobe, Google Analytics, Contentsquare) to derive actionable insights. Proven ability to execute against commercial plans and deliver measurable performance outcomes. High level of accuracy and attention to detail when managing product, pricing, and digital content. Ability to work cross functionally and influence stakeholders across commercial, product, brand, and technology teams. Strong problem solving skills with a data driven approach to decision making. Excellent communication skills with the ability to articulate performance drivers and recommended actions. Additional Information We care about our people's success by offering great pay and bonuses, up to 28 days off plus bank holidays, paid time for charity work, discounts, vouchers, a pension plan and additional benefits. We support career development through learning tools and offer generous parental leave policies. Inclusion Statement We are passionate about inclusion for all and creating a workplace where everyone can thrive, whatever their personal or professional background. If your experience does not align perfectly with every part of the job description, we encourage you to apply - you may be the right candidate for this role or another role. Regulatory and Recruitment Information We are regulated by the Financial Conduct Authority. All offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet regulatory standards. We provide reasonable adjustments to support candidates during the interview process. If you require an accommodation, please contact your recruiter or email for guidance.
29/05/2026
Full time
Vodafone Three - Ecommerce Manager - 12 month Maternity Cover Location: Newbury Hybrid Working Hours: Full time 37.5 hours per week - Mon to Fri Key Responsibilities Deliver daily, weekly, and monthly ecommerce plans & trading performance for your assigned Line of Business (e.g., Handsets, SIMO, Home Broadband, Upgrades). Execute the digital sales and merchandising plan, ensuring accurate product representation, competitive positioning, and compelling onsite execution. Optimise ecommerce journeys for conversion, AOV, attach rate, and efficiency, using data and insights to prioritise improvements. Work closely with the Digital Sales Lead to translate commercial targets into a tactical execution plan across the digital shopfront. Monitor competitor and market activity daily, highlighting risks and opportunities and recommending rapid trading actions. Partner with SEO, CRO, analytics, and performance marketing teams to enhance visibility, traffic quality, and journey effectiveness. Ensure digital channel readiness for propositions, launches, price changes, and promotions, working with Channel Delivery & Operations and cross functional teams. Represent the digital channel in trading forums, providing updates, performance commentary, and actions. Drive continuous improvement through AB testing, personalisation, and insight led enhancements to product pages and journeys. Qualifications Experience in ecommerce trading or digital merchandising, ideally in telecoms, retail, or another high volume B2C environment. Strong understanding of ecommerce principles, onsite merchandising, conversion optimisation, and customer behaviour. Comfortable working with digital analytics tools (e.g., Adobe, Google Analytics, Contentsquare) to derive actionable insights. Proven ability to execute against commercial plans and deliver measurable performance outcomes. High level of accuracy and attention to detail when managing product, pricing, and digital content. Ability to work cross functionally and influence stakeholders across commercial, product, brand, and technology teams. Strong problem solving skills with a data driven approach to decision making. Excellent communication skills with the ability to articulate performance drivers and recommended actions. Additional Information We care about our people's success by offering great pay and bonuses, up to 28 days off plus bank holidays, paid time for charity work, discounts, vouchers, a pension plan and additional benefits. We support career development through learning tools and offer generous parental leave policies. Inclusion Statement We are passionate about inclusion for all and creating a workplace where everyone can thrive, whatever their personal or professional background. If your experience does not align perfectly with every part of the job description, we encourage you to apply - you may be the right candidate for this role or another role. Regulatory and Recruitment Information We are regulated by the Financial Conduct Authority. All offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet regulatory standards. We provide reasonable adjustments to support candidates during the interview process. If you require an accommodation, please contact your recruiter or email for guidance.
Recruiter: Luke Byrne Career Grade: D Internal Closing Date: 4th June 2026 About the role ARC (Automation, Reporting & Collection) is a software engineering area within BT Networks, made up of multiple product-focused development teams. We build and maintain systems that are critical to BT's network operations. We're looking for a Product Manager who will work across our software teams to improve how we plan, coordinate and deliver. This isn't a traditional product management role - the "product" here is our collective capacity to produce great software. You'll help our teams deliver more by improving the quality of planning, documentation, processes and cross-team alignment. The key deliverable of this role is process improvement not software You'll report to the Senior Software Engineering Manager and support team leads across ARC, helping them think beyond the immediate backlog and work in a more organised, joined-up way. We value our people highly, invest in training and self-improvement, this is how we succeed. This is a role for someone who wants to improve the work of a team who enjoy challenging themselves and others. What you'll be doing • Work across multiple software teams to improve planning quality, processes and documentation. • Support team leads to think longer-term and broader than their immediate backlog, helping them structure work more effectively. • Coordinate cross-team initiatives, ensuring the right people are aligned on shared problems (e.g. Larger Scales projects, broader issues such as security). • Identify where process is needed and improve it, while respecting agile principles and team autonomy. • Define and track measures of progress to understand how ARC is improving as a whole. • Spot opportunities for improvement by spending time with teams, understanding their cultures, software and challenges. • Provide comprehensive visibility of team health and delivery across ARC back to the team as well as leadership. • Contribute to the development of product roadmaps and prioritisation across the area. • Potentially line-manage a small number of people in broader team support roles. Essential Skills / Experience • Strong background in agile methodologies and agile planning. • Experience improving processes and ways of working within software teams. • Excellent organisational skills with the ability to coordinate across multiple teams and priorities. • Understanding of software development principles and how engineering teams work. • Ability to define and use objectives, metrics or goals to track progress and drive improvement. • Strong communication skills - able to work with technical teams and senior stakeholders alike. • Experience working across multiple teams or products rather than being embedded in a single delivery team. Desirable Skills / Experience • Experience with product roadmapping and backlog prioritisation. • Background in user story definition and requirements documentation. • Experience with OKR definition and tracking. • Line management experience or willingness to line-manage. • Familiarity with cross-functional programme delivery (e.g. transformation or infrastructure projects). • Experience in a telecoms or network operations environment. Our Package • 10% on target bonus • BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% • From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up. • Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more. • 25 days annual leave (not including bank holidays), increasing with service • 24/7 private virtual GP appointments for UK colleagues • 2 weeks carer's leave • World-class training and development opportunities • Option to join BT Shares Saving schemes BT Group is the UK's leading communications group and the holding company behind some of the country's most recognised brands - including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers. BT Group's role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive. Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next - simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best. We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country's most important companies.
29/05/2026
Full time
Recruiter: Luke Byrne Career Grade: D Internal Closing Date: 4th June 2026 About the role ARC (Automation, Reporting & Collection) is a software engineering area within BT Networks, made up of multiple product-focused development teams. We build and maintain systems that are critical to BT's network operations. We're looking for a Product Manager who will work across our software teams to improve how we plan, coordinate and deliver. This isn't a traditional product management role - the "product" here is our collective capacity to produce great software. You'll help our teams deliver more by improving the quality of planning, documentation, processes and cross-team alignment. The key deliverable of this role is process improvement not software You'll report to the Senior Software Engineering Manager and support team leads across ARC, helping them think beyond the immediate backlog and work in a more organised, joined-up way. We value our people highly, invest in training and self-improvement, this is how we succeed. This is a role for someone who wants to improve the work of a team who enjoy challenging themselves and others. What you'll be doing • Work across multiple software teams to improve planning quality, processes and documentation. • Support team leads to think longer-term and broader than their immediate backlog, helping them structure work more effectively. • Coordinate cross-team initiatives, ensuring the right people are aligned on shared problems (e.g. Larger Scales projects, broader issues such as security). • Identify where process is needed and improve it, while respecting agile principles and team autonomy. • Define and track measures of progress to understand how ARC is improving as a whole. • Spot opportunities for improvement by spending time with teams, understanding their cultures, software and challenges. • Provide comprehensive visibility of team health and delivery across ARC back to the team as well as leadership. • Contribute to the development of product roadmaps and prioritisation across the area. • Potentially line-manage a small number of people in broader team support roles. Essential Skills / Experience • Strong background in agile methodologies and agile planning. • Experience improving processes and ways of working within software teams. • Excellent organisational skills with the ability to coordinate across multiple teams and priorities. • Understanding of software development principles and how engineering teams work. • Ability to define and use objectives, metrics or goals to track progress and drive improvement. • Strong communication skills - able to work with technical teams and senior stakeholders alike. • Experience working across multiple teams or products rather than being embedded in a single delivery team. Desirable Skills / Experience • Experience with product roadmapping and backlog prioritisation. • Background in user story definition and requirements documentation. • Experience with OKR definition and tracking. • Line management experience or willingness to line-manage. • Familiarity with cross-functional programme delivery (e.g. transformation or infrastructure projects). • Experience in a telecoms or network operations environment. Our Package • 10% on target bonus • BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% • From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up. • Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more. • 25 days annual leave (not including bank holidays), increasing with service • 24/7 private virtual GP appointments for UK colleagues • 2 weeks carer's leave • World-class training and development opportunities • Option to join BT Shares Saving schemes BT Group is the UK's leading communications group and the holding company behind some of the country's most recognised brands - including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers. BT Group's role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive. Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next - simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best. We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country's most important companies.
We'reSky, Europe's biggest entertainment brand. Think top-quality shows. Breaking news. Innovative tech. Must-have products. Careers here mean the freedom and support you need to make an impact - pushing boundaries, creating solutions, hitting targets. As part of our close-knit team,you'llenjoy plenty of benefits, plus experiencesyou'llonly find at Sky. Whatyou'lldo: Manage shift team s including rota planning / shift cover Lead business change / service introduction processes for the S ervice R eliability team Lead service improvement initiatives e.g. network management platform onboarding Fulfil Duty Operations Manager role as on-call management escalation for operational incidents Management reporting for change and incident Undertake network audits / compliance activities Develop and maintain effective communication channels between shift teams, stakeholders, and leadership to ensure seamless operational awareness and responsiveness. Maintain Service Reliability knowledgebase and playbooks and p rovide training to shift teams Whatyou'llbring: The ideal candidate will be able to provide management and technical leadership to a team of service reliability engineers . Service reliability managers should be confident both documenting new operational processes and making improvements in response to information from performance metrics and learnings from incidents . In the on-call role of duty operations manager, e ffective communication and the ability to remain calm under pressure are essential, as the role involves liaising with multiple stakeholders during high-impact incidents. Detailed technical understanding of telecoms networks across IP core , access , transmission, cloud and ISP services Strong understanding of the functions and architecture of other network domains (including voice, mobile and CDN) K nowledge of all telco network domains sufficient to provide technical guidance and oversight to Service Reliability Engineer s reporting to them. Network Engineering operational expertise in service provider network technologies like Access, MPLS, IP routing, switching, network security (firewalls), and load balancing. Technical knowledge and skills up to the equivalent of professional-level (e.g. CCNP, NSE) with competence in at least one major vendor with strong troubleshooting, documentation, and familiarity with automation/monitoring tools. Experience of managing telecoms change and incide nt management processes A s ervice improvement mindset with experience in improving processes and procedures . Team overview:Service Reliability The Service Reliability teamis responsible forthe 24/7 running of Sky's telecoms network. It provides the primary 24/7 service desk for Group Networks routing incident tickets both within the department and to other on-call support teams within Group Networks.The department isdirectly responsibleforexecuting playbooks forproblem resolution within the Access and IP network domains. Inclusion & howyou'llwork: Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racialinjusticeand setting ambitious targets for representation at Sky. We'veembraced hybrid working and split our time between unique office spaces and the convenience of working from home.You'llfind out more about what hybrid working looks like for your rolelater onin the recruitment process. Your office space: Brick Lane: Our Brick Lane office is in the heart of the East End of London.It'spart of a vibrant and varied community; close to street food, cafes, and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10-minute walk. Top Tips: To find out more about the team and opportunity, and to support you in the application process, we encourage reaching out to the Hiring Manager for a conversation about the role before applying. Preparation is key - make sure to review the interview details provided by the recruiter and prepare accordingly to give yourself the best chance for success Don't forget to set up job alerts on Careers at Sky to be the first to hear when new roles open. Explore Sky Learn for a range of online courses, learning and toolkits to support you in your career development and build future skills. There's more to our work than work. We've built an inclusive culture where we can learn from each other and innovate together. There's plenty of opportunities for you to explore what you're passionate about.
29/05/2026
Full time
We'reSky, Europe's biggest entertainment brand. Think top-quality shows. Breaking news. Innovative tech. Must-have products. Careers here mean the freedom and support you need to make an impact - pushing boundaries, creating solutions, hitting targets. As part of our close-knit team,you'llenjoy plenty of benefits, plus experiencesyou'llonly find at Sky. Whatyou'lldo: Manage shift team s including rota planning / shift cover Lead business change / service introduction processes for the S ervice R eliability team Lead service improvement initiatives e.g. network management platform onboarding Fulfil Duty Operations Manager role as on-call management escalation for operational incidents Management reporting for change and incident Undertake network audits / compliance activities Develop and maintain effective communication channels between shift teams, stakeholders, and leadership to ensure seamless operational awareness and responsiveness. Maintain Service Reliability knowledgebase and playbooks and p rovide training to shift teams Whatyou'llbring: The ideal candidate will be able to provide management and technical leadership to a team of service reliability engineers . Service reliability managers should be confident both documenting new operational processes and making improvements in response to information from performance metrics and learnings from incidents . In the on-call role of duty operations manager, e ffective communication and the ability to remain calm under pressure are essential, as the role involves liaising with multiple stakeholders during high-impact incidents. Detailed technical understanding of telecoms networks across IP core , access , transmission, cloud and ISP services Strong understanding of the functions and architecture of other network domains (including voice, mobile and CDN) K nowledge of all telco network domains sufficient to provide technical guidance and oversight to Service Reliability Engineer s reporting to them. Network Engineering operational expertise in service provider network technologies like Access, MPLS, IP routing, switching, network security (firewalls), and load balancing. Technical knowledge and skills up to the equivalent of professional-level (e.g. CCNP, NSE) with competence in at least one major vendor with strong troubleshooting, documentation, and familiarity with automation/monitoring tools. Experience of managing telecoms change and incide nt management processes A s ervice improvement mindset with experience in improving processes and procedures . Team overview:Service Reliability The Service Reliability teamis responsible forthe 24/7 running of Sky's telecoms network. It provides the primary 24/7 service desk for Group Networks routing incident tickets both within the department and to other on-call support teams within Group Networks.The department isdirectly responsibleforexecuting playbooks forproblem resolution within the Access and IP network domains. Inclusion & howyou'llwork: Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racialinjusticeand setting ambitious targets for representation at Sky. We'veembraced hybrid working and split our time between unique office spaces and the convenience of working from home.You'llfind out more about what hybrid working looks like for your rolelater onin the recruitment process. Your office space: Brick Lane: Our Brick Lane office is in the heart of the East End of London.It'spart of a vibrant and varied community; close to street food, cafes, and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10-minute walk. Top Tips: To find out more about the team and opportunity, and to support you in the application process, we encourage reaching out to the Hiring Manager for a conversation about the role before applying. Preparation is key - make sure to review the interview details provided by the recruiter and prepare accordingly to give yourself the best chance for success Don't forget to set up job alerts on Careers at Sky to be the first to hear when new roles open. Explore Sky Learn for a range of online courses, learning and toolkits to support you in your career development and build future skills. There's more to our work than work. We've built an inclusive culture where we can learn from each other and innovate together. There's plenty of opportunities for you to explore what you're passionate about.
Location: Hybrid / Monument St, London EC3R 8AJ, UK job type: Permanent / Full-time Sector and subsector: IT Data Science Salary: Negotiable salary As a Data Scientist within the Analytics Team, you will contribute to data-driven strategies for our clients. Working closely with the Data & Analytics Manager and senior colleagues, you will deliver data science projects and collaborate with stakeholders across data strategy, sales, account management, delivery and marketing. You will bring solid technical skills and commercial awareness to deliver data solutions that drive measurable operational performance. This is a hands-on role - ideal for someone who thrives on translating data into actionable insight and producing high-quality outcomes. Responsibilities Deliver data science projects, from problem definition through to actionable insights and presentation of results Develop and apply predictive modelling, supervised and unsupervised machine learning techniques to optimise client operations and business outcomes Build and maintain data pipelines, ensuring data quality, consistency, and integrity across multiple sources and formats Translate complex analyses into clear, commercially relevant recommendations for clients and internal stakeholders Work with client teams to identify analytical opportunities, support marketing strategy, and quantify the impact of data-driven decision-making Support pre-sales and client engagement, helping to demonstrate the value of data insight Follow best practices in data science, reproducible research, and ethical AI Collaborate cross-functionally to enhance the company's products and marketing data solutions What Success Looks Like in the Role Delivery of impactful, high-quality analytics that directly inform and improve client marketing outcomes Building trust and credibility with clients as an analytical consultant Regular iteration on our machine learning methodologies, tools, and frameworks Consistent demonstration of technical excellence and commercial insight in all project deliverables Measurable contribution to the enhancement of Sagacity's data science and analytics product suite Competencies and Experience 2+ years' experience in data science, analytics, or statistical modelling, ideally with commercial experience within the Telecoms, Banking or Utilities industries; or within a data-related consultancy Educated to degree level (postgraduate preferred) in a quantitative discipline such as Computer Science, Statistics, Mathematics, Economics, or similar Working knowledge of statistical and machine learning methods (e.g. logistic regression, gradient boosting, random forests, clustering, NLP Proficient in Python and/or R, with strong experience in data quality, model development and feature engineering Strong command of SQL and familiarity with data engineering environments such as Databricks or similar Skilled in data visualisation and storytelling using tools such as Power BI, Tableau, Plotly, or Sigma Demonstrated ability to translate technical findings into strategic recommendations for non-technical audiences Commercially aware, with proven success in applying analytics to solve business problems Strong communicator; able to engage stakeholders and present findings with clarity and confidence Self-motivated, organised, and proactive, with the ability to manage multiple priorities and stakeholders in a fast-paced environment Willing to travel across the UK for client engagements Must have the right to work in the UK and a commitment to ongoing professional development Apply for this position First name Last name Email LinkedIn profile Phone Location CV file Will you require visa sponsorship to work in the UK now or at any point in the future? Are you happy to travel into our London (Monument) office or travel to a clients office for a minimum of 2 days a week How many years experience do you have in a similar role? What are your salary expectations for a new role? What is your current notice period? Have you been referred to this job by a current Sagacity employee? No Yes
29/05/2026
Full time
Location: Hybrid / Monument St, London EC3R 8AJ, UK job type: Permanent / Full-time Sector and subsector: IT Data Science Salary: Negotiable salary As a Data Scientist within the Analytics Team, you will contribute to data-driven strategies for our clients. Working closely with the Data & Analytics Manager and senior colleagues, you will deliver data science projects and collaborate with stakeholders across data strategy, sales, account management, delivery and marketing. You will bring solid technical skills and commercial awareness to deliver data solutions that drive measurable operational performance. This is a hands-on role - ideal for someone who thrives on translating data into actionable insight and producing high-quality outcomes. Responsibilities Deliver data science projects, from problem definition through to actionable insights and presentation of results Develop and apply predictive modelling, supervised and unsupervised machine learning techniques to optimise client operations and business outcomes Build and maintain data pipelines, ensuring data quality, consistency, and integrity across multiple sources and formats Translate complex analyses into clear, commercially relevant recommendations for clients and internal stakeholders Work with client teams to identify analytical opportunities, support marketing strategy, and quantify the impact of data-driven decision-making Support pre-sales and client engagement, helping to demonstrate the value of data insight Follow best practices in data science, reproducible research, and ethical AI Collaborate cross-functionally to enhance the company's products and marketing data solutions What Success Looks Like in the Role Delivery of impactful, high-quality analytics that directly inform and improve client marketing outcomes Building trust and credibility with clients as an analytical consultant Regular iteration on our machine learning methodologies, tools, and frameworks Consistent demonstration of technical excellence and commercial insight in all project deliverables Measurable contribution to the enhancement of Sagacity's data science and analytics product suite Competencies and Experience 2+ years' experience in data science, analytics, or statistical modelling, ideally with commercial experience within the Telecoms, Banking or Utilities industries; or within a data-related consultancy Educated to degree level (postgraduate preferred) in a quantitative discipline such as Computer Science, Statistics, Mathematics, Economics, or similar Working knowledge of statistical and machine learning methods (e.g. logistic regression, gradient boosting, random forests, clustering, NLP Proficient in Python and/or R, with strong experience in data quality, model development and feature engineering Strong command of SQL and familiarity with data engineering environments such as Databricks or similar Skilled in data visualisation and storytelling using tools such as Power BI, Tableau, Plotly, or Sigma Demonstrated ability to translate technical findings into strategic recommendations for non-technical audiences Commercially aware, with proven success in applying analytics to solve business problems Strong communicator; able to engage stakeholders and present findings with clarity and confidence Self-motivated, organised, and proactive, with the ability to manage multiple priorities and stakeholders in a fast-paced environment Willing to travel across the UK for client engagements Must have the right to work in the UK and a commitment to ongoing professional development Apply for this position First name Last name Email LinkedIn profile Phone Location CV file Will you require visa sponsorship to work in the UK now or at any point in the future? Are you happy to travel into our London (Monument) office or travel to a clients office for a minimum of 2 days a week How many years experience do you have in a similar role? What are your salary expectations for a new role? What is your current notice period? Have you been referred to this job by a current Sagacity employee? No Yes
Customer Service Manager - Telecoms / VoIP Southampton - Office Based - Full Time 50,000 + Benefits A well-funded and ambitious telecoms and digital services business is looking for a Customer Service Manager to lead and improve a busy customer support team. You'll manage a team of 9 support executives handling VoIP, telecoms and customer service queries, bringing structure, accountability and stronger performance management into an already experienced team. This role is less about being deeply technical and more about running an efficient, high-performing support function. You'll oversee KPIs, ticket volumes, escalations, SLAs and team output while helping introduce better processes, reporting and operational rigour. What we're looking for: Experience managing a customer support or service desk team Background in telecoms support environments working with VoIP, broadband, ISPs Comfortable managing KPIs, ticket queues and team performance Strong-minded and confident dealing with customers and escalations Organised, pragmatic and process-driven Understanding of VoIP / telecoms terminology such as CDRs is helpful The business has an established customer base, a capable support team, and strong growth plans. This is an opportunity to come in, take ownership and make a visible impact quickly. This is an office-based role, Monday-Friday, with oversight of out-of-hours support operations. If you are looking for a company you can invest and grow with, this one has great potential. Hit apply or contact IT .co .uk Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
28/05/2026
Full time
Customer Service Manager - Telecoms / VoIP Southampton - Office Based - Full Time 50,000 + Benefits A well-funded and ambitious telecoms and digital services business is looking for a Customer Service Manager to lead and improve a busy customer support team. You'll manage a team of 9 support executives handling VoIP, telecoms and customer service queries, bringing structure, accountability and stronger performance management into an already experienced team. This role is less about being deeply technical and more about running an efficient, high-performing support function. You'll oversee KPIs, ticket volumes, escalations, SLAs and team output while helping introduce better processes, reporting and operational rigour. What we're looking for: Experience managing a customer support or service desk team Background in telecoms support environments working with VoIP, broadband, ISPs Comfortable managing KPIs, ticket queues and team performance Strong-minded and confident dealing with customers and escalations Organised, pragmatic and process-driven Understanding of VoIP / telecoms terminology such as CDRs is helpful The business has an established customer base, a capable support team, and strong growth plans. This is an opportunity to come in, take ownership and make a visible impact quickly. This is an office-based role, Monday-Friday, with oversight of out-of-hours support operations. If you are looking for a company you can invest and grow with, this one has great potential. Hit apply or contact IT .co .uk Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Job Description Posted Thursday 7 May 2026 at 05:00 Built on the exceptional foundations of six leading event and community brands, Techoraco has been connecting leaders in fibre, towers, data centres and markets for over 25 years. With this heritage at our core, we are dedicated to using our strength, expertise, scale and standing to drive forward the most efficient and the most effective marketplaces across digital infrastructure and technology. Location: London (Hybrid/On-site 3 days a week in office) Reports to: Business Development Director Works closely with: SpEx Sales Team, Marketing, and Production About The Role Techoraco is a global leader in delivering high value B2B events across the telecoms and digital infrastructure sectors. Our flagship brands - including ITW, Datacloud, and Capacity - connect senior leaders, innovators, and decision makers across the industry. We are seeking a dynamic and results driven 'New' Business Development Manager to join our growing commercial team. This role is pivotal in driving revenue through new business, New Logos, and strategic relationship building across our portfolio of events focused on the Digital Infrastructure market. As a New Business Development Manager, you will own and execute your own sales strategy - identifying and closing new opportunities with potential customers/prospects. You'll be responsible for developing your personal revenue stream, re engaging past accounts, cross selling clients, and building long term relationships with key stakeholders. This role requires a highly consultative sales approach, strong industry insight, and the ability to work collaboratively with internal teams across marketing, production, and operations to ensure commercial success across our events. Key Responsibilities Achieve and exceed individual monthly sales targets Identify, qualify, and close new business opportunities within your territory and target markets Develop a strong understanding of industry sectors and align solutions to client objectives Build and manage relationships with senior level decision makers using a consultative sales approach Design and deliver tailored proposals and pitches that match the audience and client objectives Collaborate with the Business Development Director and wider sales team to contribute to overall event sales pipelines Work cross functionally with production, marketing, and operations to drive campaign success Maintain accurate and up to date CRM records, including outreach, client feedback, and forecasting Provide weekly pipeline updates and revenue forecasting to management Represent Techoraco at relevant events, conferences, and client meetings (international travel required) Knowledge, Experience & Skills Proven and established track record in B2B event sales experience, ideally within telecoms or technology sectors Understanding of sales processes and structure, and be able to apply them tactically in client identification and outreach Demonstrated success in securing new business and consistently exceeding revenue targets Strong ability to identify and pursue qualified leads that align with event audiences Experience managing multiple brands and sales cycles simultaneously Confident in engaging with senior stakeholders, including C level executives Skilled in managing complex accounts with multiple stakeholders Excellent proposal writing, presentation, and negotiation skills International sales experience is highly desirable Proficiency with CRM platforms and accurate tracking of activity, client development and pipeline forecasting is essential (experience with Salesforce would be an advantage) Personal Attributes Self motivated, competitive, and target driven Strategic thinker with a natural curiosity to learn about complex technical markets Adaptable and calm under pressure in a fast paced environment Strong organisational and multitasking abilities Collaborative team player who thrives in a cross functional environment Professional communicator, able to engage effectively at all levels We offer a competitive compensation package which empowers our employees to thrive both professionally and personally. Our benefits package includes medical, dental and vision coverage, employer matching retirement plan, flexible work arrangements, vacation time & paid holidays, tuition reimbursement & learning resources. Techoraco provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
28/05/2026
Full time
Job Description Posted Thursday 7 May 2026 at 05:00 Built on the exceptional foundations of six leading event and community brands, Techoraco has been connecting leaders in fibre, towers, data centres and markets for over 25 years. With this heritage at our core, we are dedicated to using our strength, expertise, scale and standing to drive forward the most efficient and the most effective marketplaces across digital infrastructure and technology. Location: London (Hybrid/On-site 3 days a week in office) Reports to: Business Development Director Works closely with: SpEx Sales Team, Marketing, and Production About The Role Techoraco is a global leader in delivering high value B2B events across the telecoms and digital infrastructure sectors. Our flagship brands - including ITW, Datacloud, and Capacity - connect senior leaders, innovators, and decision makers across the industry. We are seeking a dynamic and results driven 'New' Business Development Manager to join our growing commercial team. This role is pivotal in driving revenue through new business, New Logos, and strategic relationship building across our portfolio of events focused on the Digital Infrastructure market. As a New Business Development Manager, you will own and execute your own sales strategy - identifying and closing new opportunities with potential customers/prospects. You'll be responsible for developing your personal revenue stream, re engaging past accounts, cross selling clients, and building long term relationships with key stakeholders. This role requires a highly consultative sales approach, strong industry insight, and the ability to work collaboratively with internal teams across marketing, production, and operations to ensure commercial success across our events. Key Responsibilities Achieve and exceed individual monthly sales targets Identify, qualify, and close new business opportunities within your territory and target markets Develop a strong understanding of industry sectors and align solutions to client objectives Build and manage relationships with senior level decision makers using a consultative sales approach Design and deliver tailored proposals and pitches that match the audience and client objectives Collaborate with the Business Development Director and wider sales team to contribute to overall event sales pipelines Work cross functionally with production, marketing, and operations to drive campaign success Maintain accurate and up to date CRM records, including outreach, client feedback, and forecasting Provide weekly pipeline updates and revenue forecasting to management Represent Techoraco at relevant events, conferences, and client meetings (international travel required) Knowledge, Experience & Skills Proven and established track record in B2B event sales experience, ideally within telecoms or technology sectors Understanding of sales processes and structure, and be able to apply them tactically in client identification and outreach Demonstrated success in securing new business and consistently exceeding revenue targets Strong ability to identify and pursue qualified leads that align with event audiences Experience managing multiple brands and sales cycles simultaneously Confident in engaging with senior stakeholders, including C level executives Skilled in managing complex accounts with multiple stakeholders Excellent proposal writing, presentation, and negotiation skills International sales experience is highly desirable Proficiency with CRM platforms and accurate tracking of activity, client development and pipeline forecasting is essential (experience with Salesforce would be an advantage) Personal Attributes Self motivated, competitive, and target driven Strategic thinker with a natural curiosity to learn about complex technical markets Adaptable and calm under pressure in a fast paced environment Strong organisational and multitasking abilities Collaborative team player who thrives in a cross functional environment Professional communicator, able to engage effectively at all levels We offer a competitive compensation package which empowers our employees to thrive both professionally and personally. Our benefits package includes medical, dental and vision coverage, employer matching retirement plan, flexible work arrangements, vacation time & paid holidays, tuition reimbursement & learning resources. Techoraco provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Are you a driven B2B sales professional who knows how to open doors, build relationships, and convert prospects into meetings? This is a genuinely exciting opportunity to join a specialist, high performing team operating in the dynamic world of workplace change - and to play a central role in fuelling their growth pipeline. You won't be cold calling into the unknown. You'll be provided with a curated pool of pre identified prospects - companies with active or upcoming workplace change projects - and given the tools, platform, and support to convert them into qualified appointments for an established sales team of five. THE ROLE As Business Development Manager, your focus is generating qualified appointments and Microsoft Teams meetings through structured, multi channel outreach campaigns. Using the Apollo.io CRM platform, you'll design and execute targeted sequences - email, LinkedIn, and phone - aimed at senior decision makers across procurement, facilities, workplace, and operations functions. This isn't a passive, reactive role. You'll be crafting compelling messaging, refining scripts, creating content for LinkedIn and email marketing, and working closely with the sales team to sharpen what works. It's a role for someone who takes ownership, loves the process of prospecting, and finds real satisfaction in hitting - and beating - their targets. WHO WE'RE LOOKING FOR Candidates will ideally come from a B2B sales or business development background within any of the following sectors - though we're open minded. If you can sell, we want to hear from you. Workplace change, fit out, or workplace design Commercial moving, business relocation, or removal services Facilities management or property services Office furniture, interior fit out, or FF&E supply Commercial real estate or property consultancy Document management, records storage, or shredding services Technology solutions (AV, IT, telecoms) sold into corporate environments Business services - fleet, energy, waste, or similar B2B consultative sales Project management or change management consultancy KEY RESPONSIBILITIES Design and execute outbound sales campaigns using Apollo.io Build and optimise multi channel outreach sequences (email, LinkedIn, phone) Develop compelling scripts, messaging, and tailored value propositions Conduct outreach to senior decision makers and qualify opportunitiesBook appointments and Microsoft Teams meetings for the sales team Maintain accurate CRM records and track activity within Apollo.io Follow up in a timely, structured way to maximise conversions Collaborate with the sales team to continuously improve campaign performance Create LinkedIn posts, case studies, and email content to support brand visibility Consistently meet and exceed appointment setting KPIs WHAT YOU'LL NEED ESSENTIAL Minimum 2 years' B2B sales or telesales experience, ideally in business services Proven track record in outbound prospecting and appointment setting Strong written and verbal communication skills Ability to craft persuasive, personalised outreach messages and scripts Confidence engaging with senior stakeholders and C-suite decision makers Self motivated, organised, and comfortable working to clear targets DESIRABLE Hands on experience with Apollo.io for campaign setup and reporting Familiarity with LinkedIn Sales Navigator or similar prospecting tools Background selling into workplace, FM, property, or transformation sectors Experience supporting or working alongside a multi person sales team Flair for social media, content creation, or email marketing WHAT'S ON OFFER A defined and qualified prospect pool - no cold lists, no guesswork Competitive base salary plus performance based commission Clear KPIs and structured support from day one The opportunity to work closely with an experienced, high performing sales team If this sounds like the kind of role where you'd thrive, we'd love to hear from you. Apply now with your CV and a brief note on your most relevant experience.
27/05/2026
Full time
Are you a driven B2B sales professional who knows how to open doors, build relationships, and convert prospects into meetings? This is a genuinely exciting opportunity to join a specialist, high performing team operating in the dynamic world of workplace change - and to play a central role in fuelling their growth pipeline. You won't be cold calling into the unknown. You'll be provided with a curated pool of pre identified prospects - companies with active or upcoming workplace change projects - and given the tools, platform, and support to convert them into qualified appointments for an established sales team of five. THE ROLE As Business Development Manager, your focus is generating qualified appointments and Microsoft Teams meetings through structured, multi channel outreach campaigns. Using the Apollo.io CRM platform, you'll design and execute targeted sequences - email, LinkedIn, and phone - aimed at senior decision makers across procurement, facilities, workplace, and operations functions. This isn't a passive, reactive role. You'll be crafting compelling messaging, refining scripts, creating content for LinkedIn and email marketing, and working closely with the sales team to sharpen what works. It's a role for someone who takes ownership, loves the process of prospecting, and finds real satisfaction in hitting - and beating - their targets. WHO WE'RE LOOKING FOR Candidates will ideally come from a B2B sales or business development background within any of the following sectors - though we're open minded. If you can sell, we want to hear from you. Workplace change, fit out, or workplace design Commercial moving, business relocation, or removal services Facilities management or property services Office furniture, interior fit out, or FF&E supply Commercial real estate or property consultancy Document management, records storage, or shredding services Technology solutions (AV, IT, telecoms) sold into corporate environments Business services - fleet, energy, waste, or similar B2B consultative sales Project management or change management consultancy KEY RESPONSIBILITIES Design and execute outbound sales campaigns using Apollo.io Build and optimise multi channel outreach sequences (email, LinkedIn, phone) Develop compelling scripts, messaging, and tailored value propositions Conduct outreach to senior decision makers and qualify opportunitiesBook appointments and Microsoft Teams meetings for the sales team Maintain accurate CRM records and track activity within Apollo.io Follow up in a timely, structured way to maximise conversions Collaborate with the sales team to continuously improve campaign performance Create LinkedIn posts, case studies, and email content to support brand visibility Consistently meet and exceed appointment setting KPIs WHAT YOU'LL NEED ESSENTIAL Minimum 2 years' B2B sales or telesales experience, ideally in business services Proven track record in outbound prospecting and appointment setting Strong written and verbal communication skills Ability to craft persuasive, personalised outreach messages and scripts Confidence engaging with senior stakeholders and C-suite decision makers Self motivated, organised, and comfortable working to clear targets DESIRABLE Hands on experience with Apollo.io for campaign setup and reporting Familiarity with LinkedIn Sales Navigator or similar prospecting tools Background selling into workplace, FM, property, or transformation sectors Experience supporting or working alongside a multi person sales team Flair for social media, content creation, or email marketing WHAT'S ON OFFER A defined and qualified prospect pool - no cold lists, no guesswork Competitive base salary plus performance based commission Clear KPIs and structured support from day one The opportunity to work closely with an experienced, high performing sales team If this sounds like the kind of role where you'd thrive, we'd love to hear from you. Apply now with your CV and a brief note on your most relevant experience.
Project Manager needed for telecoms project involving ICS cabling and wireless networks 525-575 a day Inside IR35 Min 3 days a week at Heathrow Key skills required for this role Airport / Telecommunications / Network / ICS Cable / Project Manager / Baggage Systems Important Airport / Telecommunications / Network / ICS Cable / Project Manager / Baggage Systems Project Manager for a contract role managing the implementation of a new baggage system in Terminal 2 at Heathrow Airport. Key Responsibilities: Coordinating with various teams and sub-contractors Ensuring that project goals are met within the approved budget and timeframe Managing stakeholder relationships and ensuring clear communication throughout the project lifecycle Identifying and mitigating project risks and issues Monitoring project progress and providing regular status updates to senior management and stakeholders Adhering to all regulatory and compliance requirements related to telecommunications and airport operations Conducting post-project evaluation and reporting to ensure continuous improvement Job Requirements: Experience in project management within the telecommunications sector, particularly in airport or other highly regulated environments Hands on experience with ICS Cable Exceptional organisational and multitasking abilities Excellent communication and interpersonal skills to manage diverse stakeholder relationships effectively Problem-solving expertise and the ability to mitigate risks proactively Understanding of regulatory and compliance requirements in the aviation and telecommunications sectors PMP or PRINCE2 certification, or equivalent is advantageous Opportunity to work on a high-profile project at a major international airport Daily pay rate CIRCA £550 - Inside IR35 If you are an experienced Project Manager with a background in telecommunications, ready to take on a challenging role in a fast-paced airport environment, we would love to hear from you. Matchtech is a STEM Recruitment Specialist, with over 40 years' experience
27/05/2026
Full time
Project Manager needed for telecoms project involving ICS cabling and wireless networks 525-575 a day Inside IR35 Min 3 days a week at Heathrow Key skills required for this role Airport / Telecommunications / Network / ICS Cable / Project Manager / Baggage Systems Important Airport / Telecommunications / Network / ICS Cable / Project Manager / Baggage Systems Project Manager for a contract role managing the implementation of a new baggage system in Terminal 2 at Heathrow Airport. Key Responsibilities: Coordinating with various teams and sub-contractors Ensuring that project goals are met within the approved budget and timeframe Managing stakeholder relationships and ensuring clear communication throughout the project lifecycle Identifying and mitigating project risks and issues Monitoring project progress and providing regular status updates to senior management and stakeholders Adhering to all regulatory and compliance requirements related to telecommunications and airport operations Conducting post-project evaluation and reporting to ensure continuous improvement Job Requirements: Experience in project management within the telecommunications sector, particularly in airport or other highly regulated environments Hands on experience with ICS Cable Exceptional organisational and multitasking abilities Excellent communication and interpersonal skills to manage diverse stakeholder relationships effectively Problem-solving expertise and the ability to mitigate risks proactively Understanding of regulatory and compliance requirements in the aviation and telecommunications sectors PMP or PRINCE2 certification, or equivalent is advantageous Opportunity to work on a high-profile project at a major international airport Daily pay rate CIRCA £550 - Inside IR35 If you are an experienced Project Manager with a background in telecommunications, ready to take on a challenging role in a fast-paced airport environment, we would love to hear from you. Matchtech is a STEM Recruitment Specialist, with over 40 years' experience
Manufacturing IT Manager UK - IT Operations, Cyber Security & Factory Systems (Hybrid - Hull) Additional Benefits Life Assurance Region Location: UK (Hybrid working - typically 3 days onsite / 2 days remote, plant-based requirements) Bonus: up 5% (performance-related) Holiday: 26 days + bank holidays (option to buy/sell, policy dependent) Pension: 8% employer contribution + 4% employee (total 12%) Life assurance: 4x salary + income protection The Opportunity We are hiring a Manufacturing IT Manager UK for a multi site food manufacturing business supplying major retail and hospitality customers. This is a hands on IT leadership role supporting a high availability production environment where factory uptime, cyber security, and ERP reliability are critical. You'll own day to day IT service delivery, lead site based support, and manage a mixed estate across Microsoft 365, Windows infrastructure, networks, and manufacturing systems such as MES, SCADA, and OT connectivity. You'll also drive improvement projects-standardisation, resilience, security uplift, and supplier performance. What you'll be doing You'll take ownership of IT operations across production and office environments, balancing stability with continuous improvement. Key responsibilities Lead IT operations and service delivery: ITIL aligned incident, problem, and change management, SLA performance, and operational reporting. Manage site infrastructure: Windows Server, Active Directory, Group Policy, Microsoft 365, identity, endpoint management, patching and backup. Own connectivity and plant networking: LAN/WAN, Wi Fi, VPN, switching/routing, VLAN segmentation, and resilience across sites. Drive cyber security controls: MFA, Conditional Access, endpoint protection, vulnerability management, privileged access, and security awareness. Support and govern manufacturing technology: ERP ownership (support coordination, upgrades, access/roles), plus MES/SCADA/OT liaison and vendor management. Manage vendors and contracts: MSP/3rd line, telecoms, hardware/software suppliers, licensing, renewals and budget control. Deliver projects end to end: scoping, business cases, stakeholder management, cutover planning, go live support and post implementation review. Maintain documentation and audit readiness: asset register, network diagrams, runbooks, DR/BCP plans, and SOPs. Lead and develop the team: coaching, rota planning, performance management and knowledge sharing culture. Technology environment This is a modern Microsoft estate with real world factory constraints and uptime requirements. Core technologies Windows Server, Active Directory, DNS/DHCP, Group Policy, file/print services, RDS (where used) Networking: firewalls, VPNs, switches, Wi Fi, VLANs, site to site connectivity, SD WAN (where used) Security: MFA, Conditional Access, endpoint hardening, patch compliance, backups, phishing controls, incident response basics Manufacturing/OT: MES, SCADA, shop floor endpoints, barcode/label printers, OT network segmentation, PLC connectivity awareness ERP/Business systems: ERP, reporting, EDI/file transfers, integrations and operational dashboards Backup/DR: Veeam (or equivalent), restore testing, BCDR planning Monitoring: alerting, capacity planning, log visibility (e.g. Splunk/ELK concepts) What we're looking for Proven experience as a Manufacturing IT Manager UK (or closely related IT Operations Manager role in manufacturing) Strong background in IT infrastructure, networks, Microsoft 365, and operational support Practical experience improving cyber security posture (identity, endpoints, vulnerability management, access controls) Experience supporting ERP and collaborating with production/engineering teams on factory systems Vendor and budget management: SLAs, renewals, supplier performance and cost control Confident stakeholder management across production, engineering, finance and senior leadership Highly desirable Experience working around OT/SCADA/MES environments and network segmentation Familiarity with audit/control environments (documentation, access governance, evidence trails) Delivery of infrastructure projects: M365 improvements, network refresh, backup/DR uplift, security programmes ITIL certification (or strong working knowledge of ITIL processes) Apply If you're a Manufacturing IT Manager UK with strong IT operations, infrastructure, and cyber security skills-and you enjoy supporting ERP and factory environments-apply now. We'll share details on the sites, systems landscape, team structure and roadmap in confidence.
27/05/2026
Full time
Manufacturing IT Manager UK - IT Operations, Cyber Security & Factory Systems (Hybrid - Hull) Additional Benefits Life Assurance Region Location: UK (Hybrid working - typically 3 days onsite / 2 days remote, plant-based requirements) Bonus: up 5% (performance-related) Holiday: 26 days + bank holidays (option to buy/sell, policy dependent) Pension: 8% employer contribution + 4% employee (total 12%) Life assurance: 4x salary + income protection The Opportunity We are hiring a Manufacturing IT Manager UK for a multi site food manufacturing business supplying major retail and hospitality customers. This is a hands on IT leadership role supporting a high availability production environment where factory uptime, cyber security, and ERP reliability are critical. You'll own day to day IT service delivery, lead site based support, and manage a mixed estate across Microsoft 365, Windows infrastructure, networks, and manufacturing systems such as MES, SCADA, and OT connectivity. You'll also drive improvement projects-standardisation, resilience, security uplift, and supplier performance. What you'll be doing You'll take ownership of IT operations across production and office environments, balancing stability with continuous improvement. Key responsibilities Lead IT operations and service delivery: ITIL aligned incident, problem, and change management, SLA performance, and operational reporting. Manage site infrastructure: Windows Server, Active Directory, Group Policy, Microsoft 365, identity, endpoint management, patching and backup. Own connectivity and plant networking: LAN/WAN, Wi Fi, VPN, switching/routing, VLAN segmentation, and resilience across sites. Drive cyber security controls: MFA, Conditional Access, endpoint protection, vulnerability management, privileged access, and security awareness. Support and govern manufacturing technology: ERP ownership (support coordination, upgrades, access/roles), plus MES/SCADA/OT liaison and vendor management. Manage vendors and contracts: MSP/3rd line, telecoms, hardware/software suppliers, licensing, renewals and budget control. Deliver projects end to end: scoping, business cases, stakeholder management, cutover planning, go live support and post implementation review. Maintain documentation and audit readiness: asset register, network diagrams, runbooks, DR/BCP plans, and SOPs. Lead and develop the team: coaching, rota planning, performance management and knowledge sharing culture. Technology environment This is a modern Microsoft estate with real world factory constraints and uptime requirements. Core technologies Windows Server, Active Directory, DNS/DHCP, Group Policy, file/print services, RDS (where used) Networking: firewalls, VPNs, switches, Wi Fi, VLANs, site to site connectivity, SD WAN (where used) Security: MFA, Conditional Access, endpoint hardening, patch compliance, backups, phishing controls, incident response basics Manufacturing/OT: MES, SCADA, shop floor endpoints, barcode/label printers, OT network segmentation, PLC connectivity awareness ERP/Business systems: ERP, reporting, EDI/file transfers, integrations and operational dashboards Backup/DR: Veeam (or equivalent), restore testing, BCDR planning Monitoring: alerting, capacity planning, log visibility (e.g. Splunk/ELK concepts) What we're looking for Proven experience as a Manufacturing IT Manager UK (or closely related IT Operations Manager role in manufacturing) Strong background in IT infrastructure, networks, Microsoft 365, and operational support Practical experience improving cyber security posture (identity, endpoints, vulnerability management, access controls) Experience supporting ERP and collaborating with production/engineering teams on factory systems Vendor and budget management: SLAs, renewals, supplier performance and cost control Confident stakeholder management across production, engineering, finance and senior leadership Highly desirable Experience working around OT/SCADA/MES environments and network segmentation Familiarity with audit/control environments (documentation, access governance, evidence trails) Delivery of infrastructure projects: M365 improvements, network refresh, backup/DR uplift, security programmes ITIL certification (or strong working knowledge of ITIL processes) Apply If you're a Manufacturing IT Manager UK with strong IT operations, infrastructure, and cyber security skills-and you enjoy supporting ERP and factory environments-apply now. We'll share details on the sites, systems landscape, team structure and roadmap in confidence.
Location: Farnborough, Berkshire, United Kingdom ONNEC Group are a leading independent technology partner and global integrator, with over 30 years experience, and a 800+ team of global experts, specialising in providing end-to-end connectivity solutions that propel organisations everywhere. From structured cabling to managed services, our end-to-end services give infrastructure that can be completely replied on. Design. Build. Deploy. Optimise. We offer a complete solution for business connectivity. We are a rapidly growing organisation and finding and retaining the highest calibre of people is fundamental to us for the success of our business, we work hard to create a challenging, supportive and satisfying working environment for all our employees. ONNEC has successfully achieved the Investors in Diversity Foundational Award for our commitment to equality, diversity and inclusion in the workplace. The Data CentreManageris a key position in the delivery of Telecoms Cabling Infrastructure Support Services toOnnec GroupClients. Reporting to theService Delivery Manager,the Data CentreManagerwill be site based and be responsible for the delivery of Moves, Adds and Changes (MAC) work and Business As Usual (BAU) works at a client Data Centre (In certain circumstance this may be multiple Data Centre and/or may include some Campus Sites). TheData CentreManageris responsibleforthe planning and smooth implementation of the day to day activities for all Campus sites. Working withthe clientandServiceDelivery Managerto improve the operational systems; processes and procedures in support of enhanced service deliverables and management reporting. What you'll be doing as our Data CentreManager: Reporting & Administration Submit regular reports, timesheets, and expenses within deadlines Maintain accurate documentation in line with ONNEC and client processes Track daily activities, task completion, incidents, and project status Operations & Working Pattern Support 24/7 data centre operations (BAU and project work) Work flexible hours as required Adhere to leave restrictions aligned with management coverage Installations & Decommissioning Install and remove racks, servers, and hardware equipment Perform equipment restacking and relocation within sites Decommission and remove redundant infrastructure Install power distribution units (PDUs) Label equipment appropriately Cabling & Connectivity Patch network and connect equipment within racks Support cabling infrastructure and hardware connectivity Asset Movement & Site Support Move equipment across site locations (including stores) Support mechanical and electrical provisioning (with CRE teams) Conduct technology room inspections Assist with alarm investigations Identify and report redundant infrastructure Support tracking and management of infrastructure assets Access & Security Control Manage visitor access to data centre environments Escort and supervise third parties and internal teams Support site security processes What we're looking for in our Data CentreManager: Relevant experienceworking in banking IT environment. Relevant experience in a Data Centre Moves Adds and Changes environment (IT Hardware deployment). Extensive experience in structured cabling installation, fault finding and testing with fluke test equipment. Thorough knowledge of structured cabling standards and cable types (FTP,UTP & Optical Fibre) Self-starter, organized, detailed-oriented and ability to work independently as well as part of a team. Prioritization skills and multitasking ability. Ability to work under pressure. Expert knowledge of Asset Management Systems Expert knowledge of Ticketing Systems Expert understanding of complex change management and service delivery processes. Ability to mentor and train new starters on all systems, processes and procedures. Ability to approve / sign off training modules. Ability to lead / supervise shift activities. Ability to lead / supervise special projects from design through to handover. Experienced Service Delivery professional. Support in a large-scale and diverse environment of incident management, escalation procedures and project delivery disciplines. Supervisory of people and management skills. Experience of managing 3rd parties and 3rd party delivered services Satisfactory Skills Matrix score Be an ambassador for Onnec Group Managed Services, working across the business to provide effective communication and build relationships with other teams to ensure effective dialogue and cooperation between departments. COMPTIA Server+ COMPTIA Network+ Preferred but not Essential Previous training / qualifications within Information Technology field. Information Technology Infrastructure Library - Foundation & Expert (ITIL ) If you feel you have the required skills and experience, click apply now to be considered as ourData CentreManager - we'd love to hear from you!
27/05/2026
Full time
Location: Farnborough, Berkshire, United Kingdom ONNEC Group are a leading independent technology partner and global integrator, with over 30 years experience, and a 800+ team of global experts, specialising in providing end-to-end connectivity solutions that propel organisations everywhere. From structured cabling to managed services, our end-to-end services give infrastructure that can be completely replied on. Design. Build. Deploy. Optimise. We offer a complete solution for business connectivity. We are a rapidly growing organisation and finding and retaining the highest calibre of people is fundamental to us for the success of our business, we work hard to create a challenging, supportive and satisfying working environment for all our employees. ONNEC has successfully achieved the Investors in Diversity Foundational Award for our commitment to equality, diversity and inclusion in the workplace. The Data CentreManageris a key position in the delivery of Telecoms Cabling Infrastructure Support Services toOnnec GroupClients. Reporting to theService Delivery Manager,the Data CentreManagerwill be site based and be responsible for the delivery of Moves, Adds and Changes (MAC) work and Business As Usual (BAU) works at a client Data Centre (In certain circumstance this may be multiple Data Centre and/or may include some Campus Sites). TheData CentreManageris responsibleforthe planning and smooth implementation of the day to day activities for all Campus sites. Working withthe clientandServiceDelivery Managerto improve the operational systems; processes and procedures in support of enhanced service deliverables and management reporting. What you'll be doing as our Data CentreManager: Reporting & Administration Submit regular reports, timesheets, and expenses within deadlines Maintain accurate documentation in line with ONNEC and client processes Track daily activities, task completion, incidents, and project status Operations & Working Pattern Support 24/7 data centre operations (BAU and project work) Work flexible hours as required Adhere to leave restrictions aligned with management coverage Installations & Decommissioning Install and remove racks, servers, and hardware equipment Perform equipment restacking and relocation within sites Decommission and remove redundant infrastructure Install power distribution units (PDUs) Label equipment appropriately Cabling & Connectivity Patch network and connect equipment within racks Support cabling infrastructure and hardware connectivity Asset Movement & Site Support Move equipment across site locations (including stores) Support mechanical and electrical provisioning (with CRE teams) Conduct technology room inspections Assist with alarm investigations Identify and report redundant infrastructure Support tracking and management of infrastructure assets Access & Security Control Manage visitor access to data centre environments Escort and supervise third parties and internal teams Support site security processes What we're looking for in our Data CentreManager: Relevant experienceworking in banking IT environment. Relevant experience in a Data Centre Moves Adds and Changes environment (IT Hardware deployment). Extensive experience in structured cabling installation, fault finding and testing with fluke test equipment. Thorough knowledge of structured cabling standards and cable types (FTP,UTP & Optical Fibre) Self-starter, organized, detailed-oriented and ability to work independently as well as part of a team. Prioritization skills and multitasking ability. Ability to work under pressure. Expert knowledge of Asset Management Systems Expert knowledge of Ticketing Systems Expert understanding of complex change management and service delivery processes. Ability to mentor and train new starters on all systems, processes and procedures. Ability to approve / sign off training modules. Ability to lead / supervise shift activities. Ability to lead / supervise special projects from design through to handover. Experienced Service Delivery professional. Support in a large-scale and diverse environment of incident management, escalation procedures and project delivery disciplines. Supervisory of people and management skills. Experience of managing 3rd parties and 3rd party delivered services Satisfactory Skills Matrix score Be an ambassador for Onnec Group Managed Services, working across the business to provide effective communication and build relationships with other teams to ensure effective dialogue and cooperation between departments. COMPTIA Server+ COMPTIA Network+ Preferred but not Essential Previous training / qualifications within Information Technology field. Information Technology Infrastructure Library - Foundation & Expert (ITIL ) If you feel you have the required skills and experience, click apply now to be considered as ourData CentreManager - we'd love to hear from you!
Service Delivery Manager Application Deadline: 27 May 2026 Department: Operations Employment Type: Permanent - Full Time Location: Guernsey Description We are looking for a Service Delivery Manager to join us on a permanent basis in Guernsey, responsible for the ongoing delivery and assurance of critical telecommunications and managed services for one of our key customers. In this role, you will own the end to end performance of live services in production, covering connectivity, voice, data, cloud and managed service components, ensuring they are delivered reliably, securely and in line with contractual commitments. You will act as the single point of accountability for in-life service, building strong relationships with senior customer stakeholders while working closely with internal operational, technical and engineering teams. Your focus will be on maintaining service stability, driving SLA performance, managing risks and ensuring effective incident, problem and change management across a complex Telco environment. You will play a key role in protecting service continuity for critical services, where performance and resilience are essential. This is a highly visible role that will develop your expertise across service management, telecoms operations and large-scale account governance. You will have the opportunity to influence how services are delivered, improve operational processes, and drive continuous improvement across a high-profile customer environment. If you are motivated by working on mission critical services, complex environments and meaningful customer outcomes, this is an opportunity to make a real impact. JT is committed to building a diverse and inclusive working environment and JT Family. We will ensure that all individuals are provided reasonable accommodation to participate in job applications, interviews, onboarding processes and beyond. Should you require any support or assistance in making your application, please contact us at . Key Responsibilities Own end to end service delivery for live telecoms and managed services, ensuring stability, performance and availability across the customer estate. Act as the primary operational interface for the client in Guernsey, building trusted relationships with senior stakeholders. Ensure SLA, KPI and contractual compliance, proactively managing risks, service issues and escalations. Lead major incident management, coordinating technical teams to restore service quickly and minimise impact to critical services. Drive effective problem management, identifying root causes and implementing long term fixes to improve service resilience. Govern and oversee change management activities, ensuring safe and controlled delivery of changes into production environments. Provide regular service reporting and service reviews, including performance trends, risks and improvement plans. Coordinate across multiple teams (NOC, Engineering, Suppliers, etc.) to deliver a joined up service experience. Identify and deliver continuous service improvement initiatives to enhance service quality, efficiency and customer experience. Support service transition and onboarding of new services, ensuring they are fully operationally ready and aligned to support models. Skills, Knowledge and Expertise Proven experience in Service Delivery / Service Management within a telecoms or IT managed services environment. Strong understanding of telecommunications services (e.g. WAN/LAN, voice, connectivity, hosting or cloud services). Experience managing in life services in production, including incident, problem and change management. Ability to operate as a trusted advisor to enterprise / corporate clients, engaging confidently at senior stakeholder level. Strong operational awareness of service assurance, including uptime, resilience, performance and risk management. Experience working with multi supplier and outsourced delivery models. Solid understanding of ITIL frameworks (Incident, Problem, Change, Service Level Management). Commercial awareness with the ability to balance service quality, contractual obligations and cost control. Strong communication, coordination and stakeholder management skills across both technical and non technical audiences. A proactive, ownership driven mindset with a strong focus on service outcomes and accountability. Benefits 26 days holiday Health & Dental Insurance Pension Scheme Bonus Scheme Fully discounted staff services or cash allowance in lieu Co working office spaces available for remote employees Professional Development Recharge Days JT provide colleagues with an opportunity to embrace flexibility to work the hours that suit them in a location of their choice - office, home or further afield under our Hybrid Working guidelines. Through our hybrid working initiative we have diversified the ways in which we recruit, which also means that we are now able to support posts in major global locations. The benefits that are listed above are an example of those that we provide in our key locations, if you are applying from outside of these areas, please note that your compensation package might look a little different. Our main priority is colleague wellbeing, and we hope this offers greater opportunity for a work life balance. We aim to offer this approach to all colleagues across the business, but we recognise that there are certain roles that will need to work in a specific way due to their nature, such as our colleagues working in engineering, our contact centres and our retail outlets. We are actively working with our management teams to increase flexibility wherever we can.
27/05/2026
Full time
Service Delivery Manager Application Deadline: 27 May 2026 Department: Operations Employment Type: Permanent - Full Time Location: Guernsey Description We are looking for a Service Delivery Manager to join us on a permanent basis in Guernsey, responsible for the ongoing delivery and assurance of critical telecommunications and managed services for one of our key customers. In this role, you will own the end to end performance of live services in production, covering connectivity, voice, data, cloud and managed service components, ensuring they are delivered reliably, securely and in line with contractual commitments. You will act as the single point of accountability for in-life service, building strong relationships with senior customer stakeholders while working closely with internal operational, technical and engineering teams. Your focus will be on maintaining service stability, driving SLA performance, managing risks and ensuring effective incident, problem and change management across a complex Telco environment. You will play a key role in protecting service continuity for critical services, where performance and resilience are essential. This is a highly visible role that will develop your expertise across service management, telecoms operations and large-scale account governance. You will have the opportunity to influence how services are delivered, improve operational processes, and drive continuous improvement across a high-profile customer environment. If you are motivated by working on mission critical services, complex environments and meaningful customer outcomes, this is an opportunity to make a real impact. JT is committed to building a diverse and inclusive working environment and JT Family. We will ensure that all individuals are provided reasonable accommodation to participate in job applications, interviews, onboarding processes and beyond. Should you require any support or assistance in making your application, please contact us at . Key Responsibilities Own end to end service delivery for live telecoms and managed services, ensuring stability, performance and availability across the customer estate. Act as the primary operational interface for the client in Guernsey, building trusted relationships with senior stakeholders. Ensure SLA, KPI and contractual compliance, proactively managing risks, service issues and escalations. Lead major incident management, coordinating technical teams to restore service quickly and minimise impact to critical services. Drive effective problem management, identifying root causes and implementing long term fixes to improve service resilience. Govern and oversee change management activities, ensuring safe and controlled delivery of changes into production environments. Provide regular service reporting and service reviews, including performance trends, risks and improvement plans. Coordinate across multiple teams (NOC, Engineering, Suppliers, etc.) to deliver a joined up service experience. Identify and deliver continuous service improvement initiatives to enhance service quality, efficiency and customer experience. Support service transition and onboarding of new services, ensuring they are fully operationally ready and aligned to support models. Skills, Knowledge and Expertise Proven experience in Service Delivery / Service Management within a telecoms or IT managed services environment. Strong understanding of telecommunications services (e.g. WAN/LAN, voice, connectivity, hosting or cloud services). Experience managing in life services in production, including incident, problem and change management. Ability to operate as a trusted advisor to enterprise / corporate clients, engaging confidently at senior stakeholder level. Strong operational awareness of service assurance, including uptime, resilience, performance and risk management. Experience working with multi supplier and outsourced delivery models. Solid understanding of ITIL frameworks (Incident, Problem, Change, Service Level Management). Commercial awareness with the ability to balance service quality, contractual obligations and cost control. Strong communication, coordination and stakeholder management skills across both technical and non technical audiences. A proactive, ownership driven mindset with a strong focus on service outcomes and accountability. Benefits 26 days holiday Health & Dental Insurance Pension Scheme Bonus Scheme Fully discounted staff services or cash allowance in lieu Co working office spaces available for remote employees Professional Development Recharge Days JT provide colleagues with an opportunity to embrace flexibility to work the hours that suit them in a location of their choice - office, home or further afield under our Hybrid Working guidelines. Through our hybrid working initiative we have diversified the ways in which we recruit, which also means that we are now able to support posts in major global locations. The benefits that are listed above are an example of those that we provide in our key locations, if you are applying from outside of these areas, please note that your compensation package might look a little different. Our main priority is colleague wellbeing, and we hope this offers greater opportunity for a work life balance. We aim to offer this approach to all colleagues across the business, but we recognise that there are certain roles that will need to work in a specific way due to their nature, such as our colleagues working in engineering, our contact centres and our retail outlets. We are actively working with our management teams to increase flexibility wherever we can.
Location: Farnborough, Berkshire, United Kingdom ONNEC Group are a leading independent technology partner and global integrator, with over 30 years experience, and a 800+ team of global experts, specialising in providing end-to-end connectivity solutions that propel organisations everywhere. From structured cabling to managed services, our end-to-end services give infrastructure that can be completely replied on. Design. Build. Deploy. Optimise. We offer a complete solution for business connectivity. We are a rapidly growing organisation and finding and retaining the highest calibre of people is fundamental to us for the success of our business, we work hard to create a challenging, supportive and satisfying working environment for all our employees. ONNEC has successfully achieved the Investors in Diversity Foundational Award for our commitment to equality, diversity and inclusion in the workplace. The Data CentreManageris a key position in the delivery of Telecoms Cabling Infrastructure Support Services toOnnec GroupClients. Reporting to theService Delivery Manager,the Data CentreManagerwill be site based and be responsible for the delivery of Moves, Adds and Changes (MAC) work and Business As Usual (BAU) works at a client Data Centre (In certain circumstance this may be multiple Data Centre and/or may include some Campus Sites). TheData CentreManageris responsibleforthe planning and smooth implementation of the day to day activities for all Campus sites. Working withthe clientandServiceDelivery Managerto improve the operational systems; processes and procedures in support of enhanced service deliverables and management reporting. What you'll be doing as our Data CentreManager: Reporting & Administration Submit regular reports, timesheets, and expenses within deadlines Maintain accurate documentation in line with ONNEC and client processes Track daily activities, task completion, incidents, and project status Operations & Working Pattern Support 24/7 data centre operations (BAU and project work) Work flexible hours as required Adhere to leave restrictions aligned with management coverage Installations & Decommissioning Install and remove racks, servers, and hardware equipment Perform equipment restacking and relocation within sites Decommission and remove redundant infrastructure Install power distribution units (PDUs) Label equipment appropriately Cabling & Connectivity Patch network and connect equipment within racks Support cabling infrastructure and hardware connectivity Asset Movement & Site Support Move equipment across site locations (including stores) Support mechanical and electrical provisioning (with CRE teams) Conduct technology room inspections Assist with alarm investigations Identify and report redundant infrastructure Support tracking and management of infrastructure assets Access & Security Control Manage visitor access to data centre environments Escort and supervise third parties and internal teams Support site security processes What we're looking for in our Data CentreManager: Relevant experienceworking in banking IT environment. Relevant experience in a Data Centre Moves Adds and Changes environment (IT Hardware deployment). Extensive experience in structured cabling installation, fault finding and testing with fluke test equipment. Thorough knowledge of structured cabling standards and cable types (FTP,UTP & Optical Fibre) Self-starter, organized, detailed-oriented and ability to work independently as well as part of a team. Prioritization skills and multitasking ability. Ability to work under pressure. Expert knowledge of Asset Management Systems Expert knowledge of Ticketing Systems Expert understanding of complex change management and service delivery processes. Ability to mentor and train new starters on all systems, processes and procedures. Ability to approve / sign off training modules. Ability to lead / supervise shift activities. Ability to lead / supervise special projects from design through to handover. Experienced Service Delivery professional. Support in a large-scale and diverse environment of incident management, escalation procedures and project delivery disciplines. Supervisory of people and management skills. Experience of managing 3rd parties and 3rd party delivered services Satisfactory Skills Matrix score Be an ambassador for Onnec Group Managed Services, working across the business to provide effective communication and build relationships with other teams to ensure effective dialogue and cooperation between departments. COMPTIA Server+ COMPTIA Network+ Preferred but not Essential Previous training / qualifications within Information Technology field. Information Technology Infrastructure Library - Foundation & Expert (ITIL ) If you feel you have the required skills and experience, click apply now to be considered as ourData CentreManager - we'd love to hear from you!
27/05/2026
Full time
Location: Farnborough, Berkshire, United Kingdom ONNEC Group are a leading independent technology partner and global integrator, with over 30 years experience, and a 800+ team of global experts, specialising in providing end-to-end connectivity solutions that propel organisations everywhere. From structured cabling to managed services, our end-to-end services give infrastructure that can be completely replied on. Design. Build. Deploy. Optimise. We offer a complete solution for business connectivity. We are a rapidly growing organisation and finding and retaining the highest calibre of people is fundamental to us for the success of our business, we work hard to create a challenging, supportive and satisfying working environment for all our employees. ONNEC has successfully achieved the Investors in Diversity Foundational Award for our commitment to equality, diversity and inclusion in the workplace. The Data CentreManageris a key position in the delivery of Telecoms Cabling Infrastructure Support Services toOnnec GroupClients. Reporting to theService Delivery Manager,the Data CentreManagerwill be site based and be responsible for the delivery of Moves, Adds and Changes (MAC) work and Business As Usual (BAU) works at a client Data Centre (In certain circumstance this may be multiple Data Centre and/or may include some Campus Sites). TheData CentreManageris responsibleforthe planning and smooth implementation of the day to day activities for all Campus sites. Working withthe clientandServiceDelivery Managerto improve the operational systems; processes and procedures in support of enhanced service deliverables and management reporting. What you'll be doing as our Data CentreManager: Reporting & Administration Submit regular reports, timesheets, and expenses within deadlines Maintain accurate documentation in line with ONNEC and client processes Track daily activities, task completion, incidents, and project status Operations & Working Pattern Support 24/7 data centre operations (BAU and project work) Work flexible hours as required Adhere to leave restrictions aligned with management coverage Installations & Decommissioning Install and remove racks, servers, and hardware equipment Perform equipment restacking and relocation within sites Decommission and remove redundant infrastructure Install power distribution units (PDUs) Label equipment appropriately Cabling & Connectivity Patch network and connect equipment within racks Support cabling infrastructure and hardware connectivity Asset Movement & Site Support Move equipment across site locations (including stores) Support mechanical and electrical provisioning (with CRE teams) Conduct technology room inspections Assist with alarm investigations Identify and report redundant infrastructure Support tracking and management of infrastructure assets Access & Security Control Manage visitor access to data centre environments Escort and supervise third parties and internal teams Support site security processes What we're looking for in our Data CentreManager: Relevant experienceworking in banking IT environment. Relevant experience in a Data Centre Moves Adds and Changes environment (IT Hardware deployment). Extensive experience in structured cabling installation, fault finding and testing with fluke test equipment. Thorough knowledge of structured cabling standards and cable types (FTP,UTP & Optical Fibre) Self-starter, organized, detailed-oriented and ability to work independently as well as part of a team. Prioritization skills and multitasking ability. Ability to work under pressure. Expert knowledge of Asset Management Systems Expert knowledge of Ticketing Systems Expert understanding of complex change management and service delivery processes. Ability to mentor and train new starters on all systems, processes and procedures. Ability to approve / sign off training modules. Ability to lead / supervise shift activities. Ability to lead / supervise special projects from design through to handover. Experienced Service Delivery professional. Support in a large-scale and diverse environment of incident management, escalation procedures and project delivery disciplines. Supervisory of people and management skills. Experience of managing 3rd parties and 3rd party delivered services Satisfactory Skills Matrix score Be an ambassador for Onnec Group Managed Services, working across the business to provide effective communication and build relationships with other teams to ensure effective dialogue and cooperation between departments. COMPTIA Server+ COMPTIA Network+ Preferred but not Essential Previous training / qualifications within Information Technology field. Information Technology Infrastructure Library - Foundation & Expert (ITIL ) If you feel you have the required skills and experience, click apply now to be considered as ourData CentreManager - we'd love to hear from you!
Job ID: Amazon UK Services Ltd. Amazon's Ops Tech Design Execution Team are looking for an experienced Telecoms Design Program Manager. You will be responsible for project management of IT Infrastructure design and delivery programs for both new and existing Amazon logistic operations buildings of varying sizes. You will influence global best practices by driving collaboration with multi disciplinary stakeholders to identify opportunities in both design and deployment processes. You will influence, advise on and develop innovative design practices, processes and products for standard and custom infrastructure programs. The successful candidate will possess a proven background in IT infrastructure design and consulting. You will be a team player and be able to deliver results on time and on budget. You will be comfortable operating in a fast paced and ambiguous environment, having strong judgment and negotiation skills. This role will be within the highly creative and efficient ODX team who are focused on telecoms design optimization and telecoms design vendor management. The ideal candidate will be proficient in the use of Autodesk design tools such as AutoCAD and Revit. You will partner with the ODX internal BIM design team as well as other Amazon teams on BIM (Building Information Modelling) integration and design templatization. You will be agile and be able to effectively multi task, working on multiple projects and deliverables simultaneously. You will have a successful track record managing projects and programs as well as innovating for your customers. Key job responsibilities Project managing telecoms designs projects, coordinating design requirements with internal design team and managing key stakeholders including customers. Participate in design coordination meetings with other trades for clash detection and resolution. Utilize AutoDesk Revit to support elements of the design workflow. Work on concurrent projects in multiple geographical locations. Assist the project team with information exchange processes between internal and external customers. Provide coordination support for information requests during launch phases. Recording and reporting of key metrics to management. Minimum 25% traveling expected. You will have the following key skills: Ability to think strategically and execute methodically. Demonstrated ability to influence management. Ability to work in a fast paced environment where continuous innovation is desired. Demonstrated deep dive data, analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases. Ability to clearly communicate data insights to others. A day in the life The successful candidate will work on ODX initiatives and goals to optimize the Telecoms Designs for our Fulfilment Center network. You will work with internal Amazon and external vendor design key stakeholders globally to innovate and set standards. You will lead workshops to drive unity to our goals and deliver results. You will be a technical leader and a key point of contact for Telecoms Design technical escalations from within DPM but also the wider business. If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply! About the team OTS Design Execution (ODX) is an internal telecoms design team within Operations Technology Solutions (OTS), and is a current mix of program managers, engineers and technical experts. Our mission is to provide physical telecoms design expertise for all our programs across both launch and retrofits programs in order to increase the quality of physical deployments against OTS engineering standards, and reduce post deployment defects. Basic Qualifications 5+ years of program management or technical project management experience Bachelor's degree or equivalent in a related technical field Preferred Qualifications 5+ years of data center or network capacity planning, data center or network infrastructure program/project management, or related technical experience IT industry qualifications, such as BICSI Registered Communications Distribution Designer (RCDD) and CNet Certified Network Infrastructure Design Professional (CNIDP) Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Posted: January 8, 2026 (Updated 2 days ago)
27/05/2026
Full time
Job ID: Amazon UK Services Ltd. Amazon's Ops Tech Design Execution Team are looking for an experienced Telecoms Design Program Manager. You will be responsible for project management of IT Infrastructure design and delivery programs for both new and existing Amazon logistic operations buildings of varying sizes. You will influence global best practices by driving collaboration with multi disciplinary stakeholders to identify opportunities in both design and deployment processes. You will influence, advise on and develop innovative design practices, processes and products for standard and custom infrastructure programs. The successful candidate will possess a proven background in IT infrastructure design and consulting. You will be a team player and be able to deliver results on time and on budget. You will be comfortable operating in a fast paced and ambiguous environment, having strong judgment and negotiation skills. This role will be within the highly creative and efficient ODX team who are focused on telecoms design optimization and telecoms design vendor management. The ideal candidate will be proficient in the use of Autodesk design tools such as AutoCAD and Revit. You will partner with the ODX internal BIM design team as well as other Amazon teams on BIM (Building Information Modelling) integration and design templatization. You will be agile and be able to effectively multi task, working on multiple projects and deliverables simultaneously. You will have a successful track record managing projects and programs as well as innovating for your customers. Key job responsibilities Project managing telecoms designs projects, coordinating design requirements with internal design team and managing key stakeholders including customers. Participate in design coordination meetings with other trades for clash detection and resolution. Utilize AutoDesk Revit to support elements of the design workflow. Work on concurrent projects in multiple geographical locations. Assist the project team with information exchange processes between internal and external customers. Provide coordination support for information requests during launch phases. Recording and reporting of key metrics to management. Minimum 25% traveling expected. You will have the following key skills: Ability to think strategically and execute methodically. Demonstrated ability to influence management. Ability to work in a fast paced environment where continuous innovation is desired. Demonstrated deep dive data, analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases. Ability to clearly communicate data insights to others. A day in the life The successful candidate will work on ODX initiatives and goals to optimize the Telecoms Designs for our Fulfilment Center network. You will work with internal Amazon and external vendor design key stakeholders globally to innovate and set standards. You will lead workshops to drive unity to our goals and deliver results. You will be a technical leader and a key point of contact for Telecoms Design technical escalations from within DPM but also the wider business. If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply! About the team OTS Design Execution (ODX) is an internal telecoms design team within Operations Technology Solutions (OTS), and is a current mix of program managers, engineers and technical experts. Our mission is to provide physical telecoms design expertise for all our programs across both launch and retrofits programs in order to increase the quality of physical deployments against OTS engineering standards, and reduce post deployment defects. Basic Qualifications 5+ years of program management or technical project management experience Bachelor's degree or equivalent in a related technical field Preferred Qualifications 5+ years of data center or network capacity planning, data center or network infrastructure program/project management, or related technical experience IT industry qualifications, such as BICSI Registered Communications Distribution Designer (RCDD) and CNet Certified Network Infrastructure Design Professional (CNIDP) Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Posted: January 8, 2026 (Updated 2 days ago)
