Ongoing Temporary Role ASAP Start We are seeking a proactive and technically skilled IT Coordinator to join our clients team in the West End! This role is key to ensuring the smooth operation of our retail and corporate systems, providing hands-on support to users, and contributing to the successful delivery of IT and digital retail projects. Key Responsibilities Assist in the planning, coordination, and execution of IT and digital retail projects. Provide first- and second-line IT support to retail and back-office users, ensuring timely resolution of technical issues. Support the implementation, testing, and roll out of retail and corporate systems, including POS and other digital platforms. Collaborate with internal stakeholders and external vendors to troubleshoot and optimise system performance. Maintain clear and up-to-date documentation for support processes, training materials, and project progress. Required Skills & Experience Proven experience in an IT support or digital retail environment. Strong understanding of retail systems (e.g., POS, inventory, CRM). Excellent problem-solving and communication skills. Ability to manage multiple tasks and priorities in a fast-paced environment. Experience working with cross-functional teams and external vendors. Languages Required: Fluency in English (spoken and written) Preferred: Good command of French or German as a second language Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
13/03/2026
Seasonal
Ongoing Temporary Role ASAP Start We are seeking a proactive and technically skilled IT Coordinator to join our clients team in the West End! This role is key to ensuring the smooth operation of our retail and corporate systems, providing hands-on support to users, and contributing to the successful delivery of IT and digital retail projects. Key Responsibilities Assist in the planning, coordination, and execution of IT and digital retail projects. Provide first- and second-line IT support to retail and back-office users, ensuring timely resolution of technical issues. Support the implementation, testing, and roll out of retail and corporate systems, including POS and other digital platforms. Collaborate with internal stakeholders and external vendors to troubleshoot and optimise system performance. Maintain clear and up-to-date documentation for support processes, training materials, and project progress. Required Skills & Experience Proven experience in an IT support or digital retail environment. Strong understanding of retail systems (e.g., POS, inventory, CRM). Excellent problem-solving and communication skills. Ability to manage multiple tasks and priorities in a fast-paced environment. Experience working with cross-functional teams and external vendors. Languages Required: Fluency in English (spoken and written) Preferred: Good command of French or German as a second language Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
We are seeking a proactive and technically skilled IT Coordinator to join our clients team in the West End! This role is key to ensuring the smooth operation of our retail and corporate systems, providing hands-on support to users, and contributing to the successful delivery of IT and digital retail projects. Key Responsibilities Assist in the planning, coordination, and execution of IT and digital retail projects. Provide first- and second-line IT support to retail and back-office users, ensuring timely resolution of technical issues. Support the implementation, testing, and roll out of retail and corporate systems, including POS and other digital platforms. Collaborate with internal stakeholders and external vendors to troubleshoot and optimise system performance. Maintain clear and up-to-date documentation for support processes, training materials, and project progress. Required Skills & Experience Proven experience in an IT support or digital retail environment. Strong understanding of retail systems (e.g., POS, inventory, CRM). Excellent problem-solving and communication skills. Ability to manage multiple tasks and priorities in a fast-paced environment. Experience working with cross-functional teams and external vendors. Languages Required: Fluency in English (spoken and written) Preferred: Good command of French or German as a second language Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
10/03/2026
Seasonal
We are seeking a proactive and technically skilled IT Coordinator to join our clients team in the West End! This role is key to ensuring the smooth operation of our retail and corporate systems, providing hands-on support to users, and contributing to the successful delivery of IT and digital retail projects. Key Responsibilities Assist in the planning, coordination, and execution of IT and digital retail projects. Provide first- and second-line IT support to retail and back-office users, ensuring timely resolution of technical issues. Support the implementation, testing, and roll out of retail and corporate systems, including POS and other digital platforms. Collaborate with internal stakeholders and external vendors to troubleshoot and optimise system performance. Maintain clear and up-to-date documentation for support processes, training materials, and project progress. Required Skills & Experience Proven experience in an IT support or digital retail environment. Strong understanding of retail systems (e.g., POS, inventory, CRM). Excellent problem-solving and communication skills. Ability to manage multiple tasks and priorities in a fast-paced environment. Experience working with cross-functional teams and external vendors. Languages Required: Fluency in English (spoken and written) Preferred: Good command of French or German as a second language Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Lead Security Engineer Luton 12-month contract Paying up to 90p/h (Inside IR35) ARM is assisting a large Aerospace client who is looking for an experienced Lead Security Engineer who will be responsible for all security aspects of product design, development, verification, and maintenance through all phases of the product lifecycle. Responsibilities : Production of Security Managements Plans, work package descriptions and cost estimates in support of product bids, services and proposals. Undertaking security risk assessments, risk mitigation plans, mitigation gap analysis and preparation of security management documentation for system Accreditation. Defining product security requirements, advising development teams on suitable implementation standards and techniques and overseeing product development activities. Liaison with Security Accreditors and Security Assurance Coordinators in support of security accreditation. Preparation of Protection Profiles, Security Targets and Evaluation Management Plans, and liaison with NCSC and commercial evaluation teams in support of evaluation activities. Preparation of TEMPEST Control Plans, advising development teams on appropriate implementation techniques, and liaising with TEMPEST test facilities. Advising development teams on suitable platform lockdown and configurations, and supporting Penetration test activities. Analysing penetration test results and preparation of remedial action plans. Prepare and implement through life support and maintenance for product security including vulnerability and patch management plans Lead security incident management teams during incident/crisis situations in conjunction with Head of Product Security for EW/FCA Review and maintain corporate product security policies. Deliver product security training to project engineering teams. Experience required: Experience in the development of security solutions for a military &/or commercial products and systems. Graduate degree in relevant engineering, computing or related scientific discipline, and/or evidence of further professional study. Registered NCSC certified professional at senior level or above, or NCSC recognised qualification, e.g. ISC2Certified Information System Security Professional. Knowledge of UK/NATO Information Assurance standards, procedures & systems, including Government Functional Standard GovS 007: Security, HMG IS1&2, ISO27000 series standards, NIST SP800 series standards, JSP440, JSP604, guidance material provided by NCSC, CPNI and NIST. Practical experience of producing Security Accreditation documentation Practical experience of NCSC and Common Criteria security evaluation techniques. Knowledge of current crypto technologies and key management systems Model Base System Engineering (MBSE) knowledge Understanding operating systems, firmware and software security controls and how to apply them. Understanding of existing, current and emerging technologies including cloud, virtualisation and web Excellent verbal & written communication skills. Good team worker with ability to influence and motivate. Positive attitude and drive to improve the business. Ability to obtain SC clearance with UK-eyes only caveat. Enterprise Security Architectures (SABSA, MODAF). Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
02/10/2025
Contractor
Lead Security Engineer Luton 12-month contract Paying up to 90p/h (Inside IR35) ARM is assisting a large Aerospace client who is looking for an experienced Lead Security Engineer who will be responsible for all security aspects of product design, development, verification, and maintenance through all phases of the product lifecycle. Responsibilities : Production of Security Managements Plans, work package descriptions and cost estimates in support of product bids, services and proposals. Undertaking security risk assessments, risk mitigation plans, mitigation gap analysis and preparation of security management documentation for system Accreditation. Defining product security requirements, advising development teams on suitable implementation standards and techniques and overseeing product development activities. Liaison with Security Accreditors and Security Assurance Coordinators in support of security accreditation. Preparation of Protection Profiles, Security Targets and Evaluation Management Plans, and liaison with NCSC and commercial evaluation teams in support of evaluation activities. Preparation of TEMPEST Control Plans, advising development teams on appropriate implementation techniques, and liaising with TEMPEST test facilities. Advising development teams on suitable platform lockdown and configurations, and supporting Penetration test activities. Analysing penetration test results and preparation of remedial action plans. Prepare and implement through life support and maintenance for product security including vulnerability and patch management plans Lead security incident management teams during incident/crisis situations in conjunction with Head of Product Security for EW/FCA Review and maintain corporate product security policies. Deliver product security training to project engineering teams. Experience required: Experience in the development of security solutions for a military &/or commercial products and systems. Graduate degree in relevant engineering, computing or related scientific discipline, and/or evidence of further professional study. Registered NCSC certified professional at senior level or above, or NCSC recognised qualification, e.g. ISC2Certified Information System Security Professional. Knowledge of UK/NATO Information Assurance standards, procedures & systems, including Government Functional Standard GovS 007: Security, HMG IS1&2, ISO27000 series standards, NIST SP800 series standards, JSP440, JSP604, guidance material provided by NCSC, CPNI and NIST. Practical experience of producing Security Accreditation documentation Practical experience of NCSC and Common Criteria security evaluation techniques. Knowledge of current crypto technologies and key management systems Model Base System Engineering (MBSE) knowledge Understanding operating systems, firmware and software security controls and how to apply them. Understanding of existing, current and emerging technologies including cloud, virtualisation and web Excellent verbal & written communication skills. Good team worker with ability to influence and motivate. Positive attitude and drive to improve the business. Ability to obtain SC clearance with UK-eyes only caveat. Enterprise Security Architectures (SABSA, MODAF). Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Lead Security Engineer Luton 12-month contract Paying up to £90p/h (Inside IR35) ARM is assisting a large Aerospace client who is looking for an experienced Lead Security Engineer who will be responsible for all security aspects of product design, development, verification, and maintenance through all phases of the product lifecycle. Responsibilities : Production of Security Managements Plans, work package descriptions and cost estimates in support of product bids, services and proposals. Undertaking security risk assessments, risk mitigation plans, mitigation gap analysis and preparation of security management documentation for system Accreditation. Defining product security requirements, advising development teams on suitable implementation standards and techniques and overseeing product development activities. Liaison with Security Accreditors and Security Assurance Coordinators in support of security accreditation. Preparation of Protection Profiles, Security Targets and Evaluation Management Plans, and liaison with NCSC and commercial evaluation teams in support of evaluation activities. Preparation of TEMPEST Control Plans, advising development teams on appropriate implementation techniques, and liaising with TEMPEST test facilities. Advising development teams on suitable platform lockdown and configurations, and supporting Penetration test activities. Analysing penetration test results and preparation of remedial action plans. Prepare and implement through life support and maintenance for product security including vulnerability and patch management plans Lead security incident management teams during incident/crisis situations in conjunction with Head of Product Security for EW/FCA Review and maintain corporate product security policies. Deliver product security training to project engineering teams. Experience required: Experience in the development of security solutions for a military &/or commercial products and systems. Graduate degree in relevant engineering, computing or related scientific discipline, and/or evidence of further professional study. Registered NCSC certified professional at senior level or above, or NCSC recognised qualification, e.g. ISC2Certified Information System Security Professional. Knowledge of UK/NATO Information Assurance standards, procedures & systems, including Government Functional Standard GovS 007: Security, HMG IS1&2, ISO27000 series standards, NIST SP800 series standards, JSP440, JSP604, guidance material provided by NCSC, CPNI and NIST. Practical experience of producing Security Accreditation documentation Practical experience of NCSC and Common Criteria security evaluation techniques. Knowledge of current crypto technologies and key management systems Model Base System Engineering (MBSE) knowledge Understanding operating systems, firmware and software security controls and how to apply them. Understanding of existing, current and emerging technologies including cloud, virtualisation and web Excellent verbal & written communication skills. Good team worker with ability to influence and motivate. Positive attitude and drive to improve the business. Ability to obtain SC clearance with UK-eyes only caveat. Enterprise Security Architectures (SABSA, MODAF). Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
02/10/2025
Full time
Lead Security Engineer Luton 12-month contract Paying up to £90p/h (Inside IR35) ARM is assisting a large Aerospace client who is looking for an experienced Lead Security Engineer who will be responsible for all security aspects of product design, development, verification, and maintenance through all phases of the product lifecycle. Responsibilities : Production of Security Managements Plans, work package descriptions and cost estimates in support of product bids, services and proposals. Undertaking security risk assessments, risk mitigation plans, mitigation gap analysis and preparation of security management documentation for system Accreditation. Defining product security requirements, advising development teams on suitable implementation standards and techniques and overseeing product development activities. Liaison with Security Accreditors and Security Assurance Coordinators in support of security accreditation. Preparation of Protection Profiles, Security Targets and Evaluation Management Plans, and liaison with NCSC and commercial evaluation teams in support of evaluation activities. Preparation of TEMPEST Control Plans, advising development teams on appropriate implementation techniques, and liaising with TEMPEST test facilities. Advising development teams on suitable platform lockdown and configurations, and supporting Penetration test activities. Analysing penetration test results and preparation of remedial action plans. Prepare and implement through life support and maintenance for product security including vulnerability and patch management plans Lead security incident management teams during incident/crisis situations in conjunction with Head of Product Security for EW/FCA Review and maintain corporate product security policies. Deliver product security training to project engineering teams. Experience required: Experience in the development of security solutions for a military &/or commercial products and systems. Graduate degree in relevant engineering, computing or related scientific discipline, and/or evidence of further professional study. Registered NCSC certified professional at senior level or above, or NCSC recognised qualification, e.g. ISC2Certified Information System Security Professional. Knowledge of UK/NATO Information Assurance standards, procedures & systems, including Government Functional Standard GovS 007: Security, HMG IS1&2, ISO27000 series standards, NIST SP800 series standards, JSP440, JSP604, guidance material provided by NCSC, CPNI and NIST. Practical experience of producing Security Accreditation documentation Practical experience of NCSC and Common Criteria security evaluation techniques. Knowledge of current crypto technologies and key management systems Model Base System Engineering (MBSE) knowledge Understanding operating systems, firmware and software security controls and how to apply them. Understanding of existing, current and emerging technologies including cloud, virtualisation and web Excellent verbal & written communication skills. Good team worker with ability to influence and motivate. Positive attitude and drive to improve the business. Ability to obtain SC clearance with UK-eyes only caveat. Enterprise Security Architectures (SABSA, MODAF). Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Job Title: Project Co-Ordinator & Systems Administrator
Location: Bond Street.
Job Type: Full Time
Job Description: We are looking for a Project Coordinator & Systems Administrator to join our Data and Technology team, which is responsible for developing, maintaining, and improving our data infrastructure, platforms, and products.
As a Project Coordinator & Systems Administrator you will be responsible for supporting the team, coordinating requirements from stakeholders, and implementing system workflows. A highly proficient Project Co-Ordinator & Systems Administrator will come into the team at a time of exciting change, with the chance to really impact the future of our business through owning delivery and co-ordination of projects, resource management and stakeholder management. The individual will be involved with reviewing and documenting business requirements, building solutions and implementation, as well as co-ordinating resources for on-going client support, training and improvements.
Key Responsibilities:
Coordinate and monitor project progress and highlight issues that arise
Work with the Project Manager to eliminate blockers
Assist the Project Manager in assigning team tasks and schedule management
Administrative support for Group Director of Data & Technology
Help maintain project documentation, plans, and reports
Manage team expenses and upload invoices
Diary and time management across all team members
Prepare and distribute agenda and presentations for meetings and events.
Meeting minutes and note taking for internal and external stakeholders
Take note of any action points relevant to the team and ensure they have been completed
Oversee and first responder for the support management system used both internally and for 3rd party clients
Liaise with the other teams across the business
Liaise and communicate with stakeholders and third parties clearly, concisely and professionally
Oversee Company Intranet administration- SharePoint
Support the team with troubleshooting technical system issues
Maintain training documentation for system use.
Document and user system configurations, policies, and procedures i.e. Staff onboarding and offboarding, uploading documents on intranet etc
Identify that all the necessary information is in the support tickets before escalating issues and request further information if necessary
Solve common user errors
Establish a core understanding of internal systems & processes (including HubSpot, Airtable, Microsoft)
Understand pain points from clients, looking at ways of improving and implementing.
Essential Skills & Qualifications:
Self-motivated, enthusiastic and disciplined with ability to set and meet goals.
Ability to challenge and be challenged.
High level of attention to detail.
Experience in working in an environment that is dynamic and fast paced.
Can demonstrate the ability to build excellent relationships with all areas of the business, including senior management.
Good organisational skills, able to work to deadlines, including multitasking, time-management and being efficient
Able to communicate effectively and clearly in writing and verbally, including drafting correspondence and documents and good presentation skills.
Proficient in Microsoft Excel, PowerPoint
A keen desire to provide innovative solutions and enjoys empowering the organisation as a whole
Proven work experience as a Project Coordinator or similar role
Experience in system support, monitoring & troubleshooting
Strong client-facing and teamwork skills
Strong understanding of IT systems and the ability to troubleshoot and resolve common technical issues.
The ability to think outside of the immediate task and constantly look at ways of improving processes
Desirable:
Experience in working Agile.
Experience with enterprise CRM solutions like Salesforce/HubSpot or similar
Experience with business intelligence and reporting tools like Tableau, PowerBI or similar
Experience with property management software MRI Qube, Yardi or similar
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
01/06/2025
Job Title: Project Co-Ordinator & Systems Administrator
Location: Bond Street.
Job Type: Full Time
Job Description: We are looking for a Project Coordinator & Systems Administrator to join our Data and Technology team, which is responsible for developing, maintaining, and improving our data infrastructure, platforms, and products.
As a Project Coordinator & Systems Administrator you will be responsible for supporting the team, coordinating requirements from stakeholders, and implementing system workflows. A highly proficient Project Co-Ordinator & Systems Administrator will come into the team at a time of exciting change, with the chance to really impact the future of our business through owning delivery and co-ordination of projects, resource management and stakeholder management. The individual will be involved with reviewing and documenting business requirements, building solutions and implementation, as well as co-ordinating resources for on-going client support, training and improvements.
Key Responsibilities:
Coordinate and monitor project progress and highlight issues that arise
Work with the Project Manager to eliminate blockers
Assist the Project Manager in assigning team tasks and schedule management
Administrative support for Group Director of Data & Technology
Help maintain project documentation, plans, and reports
Manage team expenses and upload invoices
Diary and time management across all team members
Prepare and distribute agenda and presentations for meetings and events.
Meeting minutes and note taking for internal and external stakeholders
Take note of any action points relevant to the team and ensure they have been completed
Oversee and first responder for the support management system used both internally and for 3rd party clients
Liaise with the other teams across the business
Liaise and communicate with stakeholders and third parties clearly, concisely and professionally
Oversee Company Intranet administration- SharePoint
Support the team with troubleshooting technical system issues
Maintain training documentation for system use.
Document and user system configurations, policies, and procedures i.e. Staff onboarding and offboarding, uploading documents on intranet etc
Identify that all the necessary information is in the support tickets before escalating issues and request further information if necessary
Solve common user errors
Establish a core understanding of internal systems & processes (including HubSpot, Airtable, Microsoft)
Understand pain points from clients, looking at ways of improving and implementing.
Essential Skills & Qualifications:
Self-motivated, enthusiastic and disciplined with ability to set and meet goals.
Ability to challenge and be challenged.
High level of attention to detail.
Experience in working in an environment that is dynamic and fast paced.
Can demonstrate the ability to build excellent relationships with all areas of the business, including senior management.
Good organisational skills, able to work to deadlines, including multitasking, time-management and being efficient
Able to communicate effectively and clearly in writing and verbally, including drafting correspondence and documents and good presentation skills.
Proficient in Microsoft Excel, PowerPoint
A keen desire to provide innovative solutions and enjoys empowering the organisation as a whole
Proven work experience as a Project Coordinator or similar role
Experience in system support, monitoring & troubleshooting
Strong client-facing and teamwork skills
Strong understanding of IT systems and the ability to troubleshoot and resolve common technical issues.
The ability to think outside of the immediate task and constantly look at ways of improving processes
Desirable:
Experience in working Agile.
Experience with enterprise CRM solutions like Salesforce/HubSpot or similar
Experience with business intelligence and reporting tools like Tableau, PowerBI or similar
Experience with property management software MRI Qube, Yardi or similar
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
Capgemini Engineering are looking for a Project Coordinator to work in our Stevenage Office. Capgemini Engineering has been operating in the Life Sciences industry as a major technological innovator by delivering engineering, IT and consulting services & solutions across the entire healthcare value chain . We offer you an inspiring career opportunity to help our clients supporting the next challenges of innovation & efficiency faced by the next generation of healthcare With Capgemini Engineering you will be fundamental to our ability to deliver to our customers and clients. Our customer expectations are high; as such we are looking for adaptive and driven candidates to deliver on time to required quality. Due to the nature of the assignments undertaken you will work in an environment that promotes autonomy and initiative, requiring a flexible can-do attitude. Above all, you will have a desire to progress and deliver success for our customers. You will possess creative problem-solving skills in a team environment and comfortable with communicating clearly and efficiently throughout varying levels of both the customer and Capgemini Engineering businesses. Drive the Project Management activities (Planning / action log / Issues / Risks / Budget preparation and monitoring) linked to the implementation of a series of next generation Image Analysis systems on the GSK Vx IT network Other key responsibilities include: The listed activities and deliverables are required for UK and also a higher-level alignment/coordination with Belgium,Marburg and RDC Italy Day-to-day coordination of the project until completion criteria are met Coaching on-the-job of a junior Project Manager, that will be part of the project team Oversight of the coordination and administration of the project. It includes planning, organizing, leading and controlling activities, as well as identifying the resource gap/needs. Maintain up-to-date a project roadmap (high-level view of key milestones and decision points) Develop and manage Risks and Issues of the project Manage action log, drive and monitor progress Prepare all documents related to the execution of the project Maintain and optimize where possible the governance structure to efficiently drive progress and communicate to broad range of stakeholders Your Profile Minimum Bachelor degree in Life Sciences or Computer Science At least 2 years of relevant experience in at least one relevant experience as Project/Product Manager and/or Business Analyst in an IT environment Ability to manage own time to meet agreed short-term targets Ensure coherence between contributions and/or quality of final results Experience: Must Have At least one relevant experience as Project/Product Manager and/or Business Analyst in an IT environment with collection and formalization of business requirements; Proven experience and expertise with business requirements collection and formalization (e.g. storymap, customer journey visualization, wireframing techniques, user stories writing, etc.); Willingness to lead workshops and connect to stakeholders; Willingness to get your hands dirty to design and execute solution testing scenario, as we are the guardian of the solution quality; Ability to understand technical concepts and translate them in a simple and meaningful business-oriented language both orally (workshops, presentation, etc.) and written (user stories, business flows diagrams, etc.); Ability to put yourself in the shoes of your stakeholders: this translates into an adaptable communication style, good negotiation skills, a true customer-centric mindset, and a sincere curiosity for your stakeholders' problems and constraints (management, labs, IT partners). Always looking to improve and optimize how things are done, both for our customers and for our team and from a high-level and very low-level perspective (e.g. improve how we are transforming to Agile; analyses and optimize how lab operators fill testing plates in a lab, etc.). Abstraction and attention to details skills are therefore necessary. Not afraid of documentation activities as we work in a GxP environment; Great team player with a "win or lose together" mindset, and ability to work autonomously with little supervision as well. Curious, flexible and ready to ascend a very steep yet rewarding learning curve to understand how laboratories work and the processes in place to deliver an IT solution at GSK Diversity & Inclusion Capgemini Engineering recognises the benefit that having a diverse workforce brings to our projects. We value applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or pregnancy and maternity. In order to support diversity in our hiring process, your application will be anonymised when shared with hiring managers to be reviewed against the position.
22/09/2022
Full time
Capgemini Engineering are looking for a Project Coordinator to work in our Stevenage Office. Capgemini Engineering has been operating in the Life Sciences industry as a major technological innovator by delivering engineering, IT and consulting services & solutions across the entire healthcare value chain . We offer you an inspiring career opportunity to help our clients supporting the next challenges of innovation & efficiency faced by the next generation of healthcare With Capgemini Engineering you will be fundamental to our ability to deliver to our customers and clients. Our customer expectations are high; as such we are looking for adaptive and driven candidates to deliver on time to required quality. Due to the nature of the assignments undertaken you will work in an environment that promotes autonomy and initiative, requiring a flexible can-do attitude. Above all, you will have a desire to progress and deliver success for our customers. You will possess creative problem-solving skills in a team environment and comfortable with communicating clearly and efficiently throughout varying levels of both the customer and Capgemini Engineering businesses. Drive the Project Management activities (Planning / action log / Issues / Risks / Budget preparation and monitoring) linked to the implementation of a series of next generation Image Analysis systems on the GSK Vx IT network Other key responsibilities include: The listed activities and deliverables are required for UK and also a higher-level alignment/coordination with Belgium,Marburg and RDC Italy Day-to-day coordination of the project until completion criteria are met Coaching on-the-job of a junior Project Manager, that will be part of the project team Oversight of the coordination and administration of the project. It includes planning, organizing, leading and controlling activities, as well as identifying the resource gap/needs. Maintain up-to-date a project roadmap (high-level view of key milestones and decision points) Develop and manage Risks and Issues of the project Manage action log, drive and monitor progress Prepare all documents related to the execution of the project Maintain and optimize where possible the governance structure to efficiently drive progress and communicate to broad range of stakeholders Your Profile Minimum Bachelor degree in Life Sciences or Computer Science At least 2 years of relevant experience in at least one relevant experience as Project/Product Manager and/or Business Analyst in an IT environment Ability to manage own time to meet agreed short-term targets Ensure coherence between contributions and/or quality of final results Experience: Must Have At least one relevant experience as Project/Product Manager and/or Business Analyst in an IT environment with collection and formalization of business requirements; Proven experience and expertise with business requirements collection and formalization (e.g. storymap, customer journey visualization, wireframing techniques, user stories writing, etc.); Willingness to lead workshops and connect to stakeholders; Willingness to get your hands dirty to design and execute solution testing scenario, as we are the guardian of the solution quality; Ability to understand technical concepts and translate them in a simple and meaningful business-oriented language both orally (workshops, presentation, etc.) and written (user stories, business flows diagrams, etc.); Ability to put yourself in the shoes of your stakeholders: this translates into an adaptable communication style, good negotiation skills, a true customer-centric mindset, and a sincere curiosity for your stakeholders' problems and constraints (management, labs, IT partners). Always looking to improve and optimize how things are done, both for our customers and for our team and from a high-level and very low-level perspective (e.g. improve how we are transforming to Agile; analyses and optimize how lab operators fill testing plates in a lab, etc.). Abstraction and attention to details skills are therefore necessary. Not afraid of documentation activities as we work in a GxP environment; Great team player with a "win or lose together" mindset, and ability to work autonomously with little supervision as well. Curious, flexible and ready to ascend a very steep yet rewarding learning curve to understand how laboratories work and the processes in place to deliver an IT solution at GSK Diversity & Inclusion Capgemini Engineering recognises the benefit that having a diverse workforce brings to our projects. We value applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or pregnancy and maternity. In order to support diversity in our hiring process, your application will be anonymised when shared with hiring managers to be reviewed against the position.
The Role
STEM Learning’s vision is to achieve a world-leading STEM education for all young people across the UK. Technology and digital systems are crucial to delivering that vision. This role work towards that vision by:
ensuring a first class IT experience is provided to all our service users
delivering a portfolio of services to enable and support the business goals
championing digital tools, processes and effective ways of working
To achieve this you will:
ensure excellent customer service delivery through:
a skilled and performant support team and structure
appropriate and efficient processes, tools, documentation and communication
setting and monitoring of key performance indicators
regularly capturing feedback from service users
own service management processes including Incident/problem management, change management, release management, service request/access management
drive service improvement based in user feedback and logged call trends
take ownership of all user service requests ensuring that they are handled appropriately and as efficiently as possible
act as the point of escalation for incidents and coordinate any major incident response.
have a first-rate understanding of the key business services to enable high quality service delivery, to support diagnosis and resolution of more complex support issues, and to aid impact analysis of service failure
identify, plan and deliver new software or service implementations, working with external partners as required.
monitor and manage 3rd party support contracts, ensuring they provide value for money and an effective service
be an ambassador for IT support, working across the business to provide effective communication on IT matters and build relationships with other teams
plan and monitor IT service/support budgets, reporting regularly to the Head of IT
proactively contribute to overall risk reduction and management, work with Head of IT, Compliance coordinator and others to continuously improve our position. Feed into internal and external audits as required
Our Ideal Candidate
You should be a proactive, driven individual with a passion for service improvement and customer service.
Significant, demonstrable experience –
leading and enhancing service delivery and support teams
building and improving service delivery processes
developing individuals and teams
Identifying, procuring and delivering new IT systems and solutions
Understanding of the ITIL service management framework and how to shape the “toolkit” to make it an appropriate fit for the business
Strong interpersonal and relationship development skills
Excellent leadership and people management skills
Sound technical knowledge of modern Microsoft business platforms including one or more of Office 365, Dynamics 365, Business Central and SharePoint.
A good technical understanding of the broader technology landscape so as to provide an effective escalation point for complex issues
Self-motivated and dynamic
Other Information
This is a fixed-term role for 14 months to cover maternity leave. The role is based in York at least 3 days a week and working from home available for the other 2 if desired. The role holder will be required to undertake some UK travel and occasional overnight stays.
Some flexibility of working hours will be required to meet the demands of the role at key times, for example during any major incidents or significant project milestones.
21/03/2022
Full time
The Role
STEM Learning’s vision is to achieve a world-leading STEM education for all young people across the UK. Technology and digital systems are crucial to delivering that vision. This role work towards that vision by:
ensuring a first class IT experience is provided to all our service users
delivering a portfolio of services to enable and support the business goals
championing digital tools, processes and effective ways of working
To achieve this you will:
ensure excellent customer service delivery through:
a skilled and performant support team and structure
appropriate and efficient processes, tools, documentation and communication
setting and monitoring of key performance indicators
regularly capturing feedback from service users
own service management processes including Incident/problem management, change management, release management, service request/access management
drive service improvement based in user feedback and logged call trends
take ownership of all user service requests ensuring that they are handled appropriately and as efficiently as possible
act as the point of escalation for incidents and coordinate any major incident response.
have a first-rate understanding of the key business services to enable high quality service delivery, to support diagnosis and resolution of more complex support issues, and to aid impact analysis of service failure
identify, plan and deliver new software or service implementations, working with external partners as required.
monitor and manage 3rd party support contracts, ensuring they provide value for money and an effective service
be an ambassador for IT support, working across the business to provide effective communication on IT matters and build relationships with other teams
plan and monitor IT service/support budgets, reporting regularly to the Head of IT
proactively contribute to overall risk reduction and management, work with Head of IT, Compliance coordinator and others to continuously improve our position. Feed into internal and external audits as required
Our Ideal Candidate
You should be a proactive, driven individual with a passion for service improvement and customer service.
Significant, demonstrable experience –
leading and enhancing service delivery and support teams
building and improving service delivery processes
developing individuals and teams
Identifying, procuring and delivering new IT systems and solutions
Understanding of the ITIL service management framework and how to shape the “toolkit” to make it an appropriate fit for the business
Strong interpersonal and relationship development skills
Excellent leadership and people management skills
Sound technical knowledge of modern Microsoft business platforms including one or more of Office 365, Dynamics 365, Business Central and SharePoint.
A good technical understanding of the broader technology landscape so as to provide an effective escalation point for complex issues
Self-motivated and dynamic
Other Information
This is a fixed-term role for 14 months to cover maternity leave. The role is based in York at least 3 days a week and working from home available for the other 2 if desired. The role holder will be required to undertake some UK travel and occasional overnight stays.
Some flexibility of working hours will be required to meet the demands of the role at key times, for example during any major incidents or significant project milestones.
Want to kick-start a career with an award-winning UK software company? Now's your chance! Due to continued expansion, we are looking for a Software Implementation Technician to join our Projects & Implementation department. When we enter into new partnerships with our customers, it is the Implementation Technicians that make things happen - from installing our award winning software to ensuring our customers get the maximum benefit from it, all whilst providing consistently excellent customer service. As a Software Implementation Technician, you'll need to be confident, hard working and flexible. You'll be working hands on with our software and directly with our customers wherever they are based, making an interest in travel an essential requirement for this role. You'll need to be comfortable speaking to customers, able to think on your feet to adapt to new and developing situations, and able to work to deadlines to ensure our defined SLAs are met. Who we are Wise Software (UK) Ltd. is a modern, exciting, growing and forward-thinking company that develops and sells OrderWise, a market leading business management software solution. OrderWise is used by small, medium and large businesses across the UK and beyond, with over 10,000 users across a wide range of industry sectors. We continue to grow from strength to strength, achieving a turnover of £15.4m in 2021 and demonstrating significant year on year growth. We have over 200 employees working across our teams including Developers, Testers, Project Managers, Trainers, Sales Coordinators and Technical Support Advisers, all of whom enjoy working from our purpose-built Head Office near Lincoln. The OrderWise team is dynamic, creative, dedicated and diverse, and we are looking for the best people to join us on our journey in taking the company through our next phase of growth. Responsibilities To provide software implementation services to our customers. Troubleshoot technical/user issues. Help customers to understand and learn how their new software works. To ensure requests for assistance are dealt with promptly and profesionally. Work collaboratively across departments to deliver a consistently excellent service. Proactively provide information to users on the progress of outstanding implementation elements. Skills Excellent IT and Windows software skills. Knowledge of SQL would be advantageous but not essential. Confident in a customer facing role. Strong organisational and interpersonal skills. Well organised with good prioritisation skills. Comfortable with multi-tasking and adapting to change. A team player with ability to work on own initiative and as part of the team. Excellent communication skills. Approachable with a willingness to help others. Ability to present information in a friendly yet professional manner. Ability to learn quickly and accurately. What we can offer you By working as part of the OrderWise team, all colleagues enjoy the following: A flexi-time setup allowing you to balance your work/personal commitments your way. Flexi-breaks allowing you to take your breaks whenever you prefer throughout the day. Regular performance and salary reviews. Attendance bonus scheme. On-going staff training and improvement programmes. An initial 22 days paid annual leave + 8 bank holidays + a day off for your birthday. An extra day of annual leave for every year you work for the company. Easily accessible working location with parking. Smart/casual dress code. Access to our private company gym with a personal trainer. Subsidised on-site staff café offering coffees, breakfasts, weekly lunch specials and homemade cakes.
07/10/2021
Full time
Want to kick-start a career with an award-winning UK software company? Now's your chance! Due to continued expansion, we are looking for a Software Implementation Technician to join our Projects & Implementation department. When we enter into new partnerships with our customers, it is the Implementation Technicians that make things happen - from installing our award winning software to ensuring our customers get the maximum benefit from it, all whilst providing consistently excellent customer service. As a Software Implementation Technician, you'll need to be confident, hard working and flexible. You'll be working hands on with our software and directly with our customers wherever they are based, making an interest in travel an essential requirement for this role. You'll need to be comfortable speaking to customers, able to think on your feet to adapt to new and developing situations, and able to work to deadlines to ensure our defined SLAs are met. Who we are Wise Software (UK) Ltd. is a modern, exciting, growing and forward-thinking company that develops and sells OrderWise, a market leading business management software solution. OrderWise is used by small, medium and large businesses across the UK and beyond, with over 10,000 users across a wide range of industry sectors. We continue to grow from strength to strength, achieving a turnover of £15.4m in 2021 and demonstrating significant year on year growth. We have over 200 employees working across our teams including Developers, Testers, Project Managers, Trainers, Sales Coordinators and Technical Support Advisers, all of whom enjoy working from our purpose-built Head Office near Lincoln. The OrderWise team is dynamic, creative, dedicated and diverse, and we are looking for the best people to join us on our journey in taking the company through our next phase of growth. Responsibilities To provide software implementation services to our customers. Troubleshoot technical/user issues. Help customers to understand and learn how their new software works. To ensure requests for assistance are dealt with promptly and profesionally. Work collaboratively across departments to deliver a consistently excellent service. Proactively provide information to users on the progress of outstanding implementation elements. Skills Excellent IT and Windows software skills. Knowledge of SQL would be advantageous but not essential. Confident in a customer facing role. Strong organisational and interpersonal skills. Well organised with good prioritisation skills. Comfortable with multi-tasking and adapting to change. A team player with ability to work on own initiative and as part of the team. Excellent communication skills. Approachable with a willingness to help others. Ability to present information in a friendly yet professional manner. Ability to learn quickly and accurately. What we can offer you By working as part of the OrderWise team, all colleagues enjoy the following: A flexi-time setup allowing you to balance your work/personal commitments your way. Flexi-breaks allowing you to take your breaks whenever you prefer throughout the day. Regular performance and salary reviews. Attendance bonus scheme. On-going staff training and improvement programmes. An initial 22 days paid annual leave + 8 bank holidays + a day off for your birthday. An extra day of annual leave for every year you work for the company. Easily accessible working location with parking. Smart/casual dress code. Access to our private company gym with a personal trainer. Subsidised on-site staff café offering coffees, breakfasts, weekly lunch specials and homemade cakes.
Our client, a major tier one automotive manufacturer based near to Cambridge with a globally recognised brand, has just made available a 12 month fixed term contract job opportunity for a LabWare LIMS Specialist to join its European Region Quality team, offering £30 – £35K per annum.
The LabWare LIMS Specialist will assist the Regional LIMS Coordinator with implementation, development and user support of the LabWare LIMS database
Key Responsibilities of the LabWare LIMS Specialist
* Providing technical support for the LabWare LIMS instances across the region
* Developing and implementing new LabWare LIMS instances within the region
* Ensuring that current best practice LabWare LIMS functionality is implemented as the standard in each of the targeted regional sites
* Developing and implementing new functionality in LabWare LIMS, to meet evolving customer or business requirements, and ensuring consistency across the region
* Interacting with the Quality Departments across the region to define business requirements
* Ensuring that change control processes are adhered to in order to maintain traceability of changes to the various LabWare LIMS instances within the region
* Developing the structure of LabWare LIMS to interface with other business systems, e.g. SAP, WRMS
* Upgrading Labware LIMS instances within the region to the latest release versions
* Providing LabWare LIMS database training to local site administrators
Qualifications and Experience required for the LabWare LIMS Specialist role
* Degree or equivalent in maths, science or a related subject
* Completed LabWare LIMS Administrator training
* Experience of the configuration, development and support of LabWare LIMS
* Previously worked in an analytical function ideally within a chemical industry
* Experience within a laboratory environment desirable
* Core Quality Tools - You will receive training in the core quality tools that will help you understand your role in their Quality System and ensure you work in a way that protects product quality through compliance to the ISO/TS standard
* Knowledge and experience of Crystal report writing, SQL and LabWare LIMS Basic
* Demonstrable IT skills using relevant technical software packages as well as Microsoft Office, in particular Excel, Powerpoint and Word
Key Competencies of the LabWare LIMS Specialist
* Facilitating Change
* Quality Orientation
* Work Standards
* Effective verbal and written communication skills
* Effective inter-personal skills
* Effective planning and time-management skills
* High attention to detail
To apply, please send us a copy of your up to date CV clearly indicating your relevant experience. Candidates must have an existing right to work in the UK and evidence of eligibility will be required. Suitable candidates will be contacted immediately
09/09/2016
Our client, a major tier one automotive manufacturer based near to Cambridge with a globally recognised brand, has just made available a 12 month fixed term contract job opportunity for a LabWare LIMS Specialist to join its European Region Quality team, offering £30 – £35K per annum.
The LabWare LIMS Specialist will assist the Regional LIMS Coordinator with implementation, development and user support of the LabWare LIMS database
Key Responsibilities of the LabWare LIMS Specialist
* Providing technical support for the LabWare LIMS instances across the region
* Developing and implementing new LabWare LIMS instances within the region
* Ensuring that current best practice LabWare LIMS functionality is implemented as the standard in each of the targeted regional sites
* Developing and implementing new functionality in LabWare LIMS, to meet evolving customer or business requirements, and ensuring consistency across the region
* Interacting with the Quality Departments across the region to define business requirements
* Ensuring that change control processes are adhered to in order to maintain traceability of changes to the various LabWare LIMS instances within the region
* Developing the structure of LabWare LIMS to interface with other business systems, e.g. SAP, WRMS
* Upgrading Labware LIMS instances within the region to the latest release versions
* Providing LabWare LIMS database training to local site administrators
Qualifications and Experience required for the LabWare LIMS Specialist role
* Degree or equivalent in maths, science or a related subject
* Completed LabWare LIMS Administrator training
* Experience of the configuration, development and support of LabWare LIMS
* Previously worked in an analytical function ideally within a chemical industry
* Experience within a laboratory environment desirable
* Core Quality Tools - You will receive training in the core quality tools that will help you understand your role in their Quality System and ensure you work in a way that protects product quality through compliance to the ISO/TS standard
* Knowledge and experience of Crystal report writing, SQL and LabWare LIMS Basic
* Demonstrable IT skills using relevant technical software packages as well as Microsoft Office, in particular Excel, Powerpoint and Word
Key Competencies of the LabWare LIMS Specialist
* Facilitating Change
* Quality Orientation
* Work Standards
* Effective verbal and written communication skills
* Effective inter-personal skills
* Effective planning and time-management skills
* High attention to detail
To apply, please send us a copy of your up to date CV clearly indicating your relevant experience. Candidates must have an existing right to work in the UK and evidence of eligibility will be required. Suitable candidates will be contacted immediately
