About the company the company is the AI platform powering global debt markets - the world's largest asset class at over $145 trillion. Debt markets are vast, global, and mission-critical, yet still run on fragmented data, PDFs, and manual workflows. the company replaces this broken infrastructure with a single platform that centralises proprietary credit data, deep analysis, and high-value workflows across global markets. Today, the company powers teams at 300+ blue-chip institutions worldwide, including global banks, asset managers, private equity firms, law firms, and advisors. The business is scaling at exceptional speed, with rapid expansion in the US and best-in class retention driven by deep workflow adoption. We're at a defining inflection point. With proven product market fit and strong, global market pull, the company is accelerating toward becoming the category defining platform for debt markets worldwide. The opportunity We are looking for a Senior Developer Experience Engineer to help make software development at the company faster, simpler and safer. This is a software engineering role focused on the tools, systems and paved roads that other engineers use. You will work across the software development lifecycle, from creating a new service through to testing, deployment, observability and operating it in production. You will join an established Platform team and work alongside our existing Developer Experience Engineer. You will speak directly with engineers, understand where they are losing time or carrying unnecessary complexity, and build solutions that teams want to adopt. Your customers are the company's software engineers. You will have the autonomy to solve problems that help them build products quickly, securely and to a high standard of quality. The goal is not to centralise every engineering decision within Platform. It is to give teams sensible defaults, effective self service tools and a clear path to production. What you'll work on Every day is different, but here are examples of the kind of things you'll work on: Building and maintaining internal tools, services, APIs and command-line applications. Improving workflows across coding, testing, code review, deployment and production operations. Creating service templates and paved roads that make it easier to build secure, observable and reliable software. Improving the speed, reliability and usability of our CI/CD systems. Developing reusable platform capabilities that product engineers can consume through self-service. Helping engineers use observability effectively, with good defaults for logs, metrics, traces and service level indicators. Working directly with engineers to understand friction, test ideas and support adoption. Using feedback and workflow data to measure whether changes have improved the developer experience. Contributing production quality code, tests, documentation and operational support. About you This role will be a great fit if: You are a strong software engineer with experience designing, building, testing and operating production software. You are proficient in at least one modern programming language. We care more about engineering fundamentals than a particular language. You understand the software development lifecycle and have practical experience improving how software is built, tested, deployed or operated. You have strong opinions about what makes software development effective, while remaining pragmatic about different teams and contexts. You can design maintainable systems and make sensible trade offs between speed, quality and complexity. You have experience with CI/CD, containers and cloud infrastructure. You enjoy building tools and platforms for other engineers. You take a product approach to internal tooling: understanding user needs, validating solutions and measuring adoption. You can independently own a problem from discovery through to delivery and adoption. You communicate clearly through code, documentation and technical discussions. You have a real appetite for learning and self improvement. Nice to haves You do not need to have experience in all of these areas, but any of the following would be useful: AWS and infrastructure as code. We currently use AWS and Terraform. Building internal developer platforms, developer portals, CLIs or service templates. Observability using tools such as OpenTelemetry, CloudWatch or SigNoz. Reliability engineering, incident response or production operations. Experience in fintech or another regulated environment. Benefits We're a scaling start up, and we enjoy sharing our success, when the company succeeds, we always reinvest that in our people. We also offer huge amounts of responsibility, an abundance of opportunity for growth and a platform to truly excel. Financial & Insurance Competitive Salary (our salary bands are benchmarked at the top end of the market) Pension (your minimum contributions are 4% with the company matching up to 7%) Private Medical Insurance Paid sick leave with Income Protection for long periods of illness Group Life Assurance Season Ticket Loan & Cycle to Work schemes Time off 25 holiday days per year Local public holidays (with the ability to exchange them for alternative days) Hybrid working model, to allow you the flexibility to decide how, where and when you do your best work Work abroad for up to 3 months a year 1 month paid sabbatical after 5 years of service Enhanced parental leave & flexible working arrangements available Training & Culture Professional learning and development budget Quarterly team socials Summer and Winter company social events the company is an equal opportunities employer At the company we are dedicated to building and promoting a fair and inclusive workplace where everyone can reach their full potential and truly belong. We recognize that building diverse teams enables a more creative and productive environment. If you're excited about this role but your experience doesn't perfectly align with the job description, we encourage you to apply anyway. You might just be who we're looking for - either for this role, or perhaps another.
26/07/2026
Full time
About the company the company is the AI platform powering global debt markets - the world's largest asset class at over $145 trillion. Debt markets are vast, global, and mission-critical, yet still run on fragmented data, PDFs, and manual workflows. the company replaces this broken infrastructure with a single platform that centralises proprietary credit data, deep analysis, and high-value workflows across global markets. Today, the company powers teams at 300+ blue-chip institutions worldwide, including global banks, asset managers, private equity firms, law firms, and advisors. The business is scaling at exceptional speed, with rapid expansion in the US and best-in class retention driven by deep workflow adoption. We're at a defining inflection point. With proven product market fit and strong, global market pull, the company is accelerating toward becoming the category defining platform for debt markets worldwide. The opportunity We are looking for a Senior Developer Experience Engineer to help make software development at the company faster, simpler and safer. This is a software engineering role focused on the tools, systems and paved roads that other engineers use. You will work across the software development lifecycle, from creating a new service through to testing, deployment, observability and operating it in production. You will join an established Platform team and work alongside our existing Developer Experience Engineer. You will speak directly with engineers, understand where they are losing time or carrying unnecessary complexity, and build solutions that teams want to adopt. Your customers are the company's software engineers. You will have the autonomy to solve problems that help them build products quickly, securely and to a high standard of quality. The goal is not to centralise every engineering decision within Platform. It is to give teams sensible defaults, effective self service tools and a clear path to production. What you'll work on Every day is different, but here are examples of the kind of things you'll work on: Building and maintaining internal tools, services, APIs and command-line applications. Improving workflows across coding, testing, code review, deployment and production operations. Creating service templates and paved roads that make it easier to build secure, observable and reliable software. Improving the speed, reliability and usability of our CI/CD systems. Developing reusable platform capabilities that product engineers can consume through self-service. Helping engineers use observability effectively, with good defaults for logs, metrics, traces and service level indicators. Working directly with engineers to understand friction, test ideas and support adoption. Using feedback and workflow data to measure whether changes have improved the developer experience. Contributing production quality code, tests, documentation and operational support. About you This role will be a great fit if: You are a strong software engineer with experience designing, building, testing and operating production software. You are proficient in at least one modern programming language. We care more about engineering fundamentals than a particular language. You understand the software development lifecycle and have practical experience improving how software is built, tested, deployed or operated. You have strong opinions about what makes software development effective, while remaining pragmatic about different teams and contexts. You can design maintainable systems and make sensible trade offs between speed, quality and complexity. You have experience with CI/CD, containers and cloud infrastructure. You enjoy building tools and platforms for other engineers. You take a product approach to internal tooling: understanding user needs, validating solutions and measuring adoption. You can independently own a problem from discovery through to delivery and adoption. You communicate clearly through code, documentation and technical discussions. You have a real appetite for learning and self improvement. Nice to haves You do not need to have experience in all of these areas, but any of the following would be useful: AWS and infrastructure as code. We currently use AWS and Terraform. Building internal developer platforms, developer portals, CLIs or service templates. Observability using tools such as OpenTelemetry, CloudWatch or SigNoz. Reliability engineering, incident response or production operations. Experience in fintech or another regulated environment. Benefits We're a scaling start up, and we enjoy sharing our success, when the company succeeds, we always reinvest that in our people. We also offer huge amounts of responsibility, an abundance of opportunity for growth and a platform to truly excel. Financial & Insurance Competitive Salary (our salary bands are benchmarked at the top end of the market) Pension (your minimum contributions are 4% with the company matching up to 7%) Private Medical Insurance Paid sick leave with Income Protection for long periods of illness Group Life Assurance Season Ticket Loan & Cycle to Work schemes Time off 25 holiday days per year Local public holidays (with the ability to exchange them for alternative days) Hybrid working model, to allow you the flexibility to decide how, where and when you do your best work Work abroad for up to 3 months a year 1 month paid sabbatical after 5 years of service Enhanced parental leave & flexible working arrangements available Training & Culture Professional learning and development budget Quarterly team socials Summer and Winter company social events the company is an equal opportunities employer At the company we are dedicated to building and promoting a fair and inclusive workplace where everyone can reach their full potential and truly belong. We recognize that building diverse teams enables a more creative and productive environment. If you're excited about this role but your experience doesn't perfectly align with the job description, we encourage you to apply anyway. You might just be who we're looking for - either for this role, or perhaps another.
About The Role We're looking for a highly skilled and dynamic Product Lead to oversee the successful delivery of complex digital, design, data, and technology projects. The role requires a blend of practice and consultancy skills. You may be required to operate in project roles that are not purely Product Management, and you will need a broader skillset that includes adaptability, analysis, building connections through collaboration and conflict resolution, situational awareness, and communication. You will need to know when to challenge and when to listen and be able to come up with and spot good ideas. You'll be able to build relationships with clients at a senior level, helping them to champion Agile delivery and adopt the core principles of our product mindset. You'll be comfortable acting as the glue that holds a team together, ensuring the team has a shared vision for our work while clarifying each individual's roles and responsibilities. You'll also feel comfortable stepping into more of a leadership role in projects that have smaller teams or tighter budgets where roles are usually more broad. Dimensions Budget: Responsible for managing project budgets, ensuring financial targets are met, and projects remain profitable. Headcount: Leading multidisciplinary project teams of 5-10 people and line managing at least one TPX permanent staff member in the Product and Delivery Management team Resource complexity and nature of work teams: Managing multidisciplinary teams including digital, data, and design practice areas whilst working across multiple Statements of Work and project teams. Problem solving responsibility and complexity: Addressing complex project issues and risks, implementing effective mitigation strategies. Change management requirements: Leading change initiatives and promoting continuous improvement within delivery teams. Internal / External interactions: Regular interactions and holding strong effective relationships with senior stakeholders, clients, partners, and internal teams. Strategic time frame: Planning and delivering projects and programmes aligned with long-term business objectives Responsibilities Lead the delivery of multiple complex projects, ensuring alignment with business objectives and best practice agile ways of working. Will help to develop and grow the TPXimpact Product capability and mindset. Ability to persuade/influence the senior client stakeholders with recommended product management direction. Mentor and support Senior Product Managers, fostering a culture of high performance and continuous improvement. Engage with key stakeholders, including clients and senior management, to ensure alignment on project goals and expectations. Identify, assess, and manage risks and issues, developing effective mitigation strategies and ensuring timely resolution. Plan and allocate resources effectively, ensuring projects are adequately staffed and resources are used efficiently. Promote and implement agile methodologies, ensuring teams adopt best practices and continuously improve their processes. Track and report on project performance, providing regular updates and insights to partners and project sponsors. Ensure deliverables meet required quality standards and are delivered on time and within budget. Drive initiatives to enhance delivery processes, tools, and techniques. Support the professional development and continuous improvement of product managers and senior product managers. Facilitate continuous improvement of our client projects. Represent and champion our delivery principles internally and externally, playing a leading role in Product Community of Practice and through our Pods. Continuously maintain and update skills and knowledge to stay current within your relevant field of expertise. About You Professional knowledge & experience Essential skills & experience Product management on a diverse range of projects as part of TPXimpact's Digital Transformation team - with responsibility for leading multiple projects at any given time Helping to shape how TPXimpact learns and applies the best and latest Agile and Product thinking in all that we do, in product development, service and organisational design Contributing to client project strategy; helping shape the direction and vision of projects When required, managing the rhythms and rituals of a multidisciplinary delivery team, helping the team collaborate, communicate and learn throughout the delivery Driving change, ensuring our clients are fully behind our ideas, our goals are implemented, and we have champions for our Agile approach to delivery and product mindset Inspire the teams you work with and be excited by the projects you manage; you'll need to be creative and able to spot a good idea when you see one Supporting TPXimpact's management team in operational matters like project resourcing and quality control Supporting sales activity ranging from the proposal and tender writing to networking and speaking at engagement events Desirable skills & experience A track record of product management or similar but highly relevant role, ensuring that projects keep within client time and budget constraints A range of experience in delivering change within large and complex environments using Agile methodologies and Product mindset to deliver projects effectively Consultancy experience The ability to manage multiple projects and deadlines concurrently Experience working with clients in local government, central government, private sector or the third sector while managing stakeholders within large organisations Excellent communication skills working within a multidisciplinary team and more broadly outside of the team to grow awareness The ability to help teams plan and prioritise their work over the product or client project lifecycle, helping them understand what tradeoffs must be made to deliver a project effectively Confident in playing a servant leadership role within multidisciplinary teams, ensuring the team works together well and has clarity on their roles and responsibilities Experience line managing colleagues while providing problem-solving support, coaching, and mentoring. Behaviours and PACT values Strategic thinking and alignment with business objectives Adaptability to changing priorities and business needs Strong customer-centric approach to delivery Innovation and continuous improvement mindset High level of integrity and accountability Enthusiasm to contribute to the delivery practice and TPX more broadly Technical skills Product management: Hands-on experience with implementing organisational change and embedding organisational product thinking Agile and Lean practices: Ability to coach and lead teams in Agile and Lean practices, Financial management: Expertise in managing project budgets and financial forecasting. Risk management: Proven experience in identifying and mitigating project risks. Communication skills: Excellent ability to mediate and manage stakeholder expectations. Project performance monitoring: Skilled in tracking and reporting on project performance. Strengths, drivers and traits Strong leadership abilities People first approach Proactive problem-solving approach Ability to inspire and motivate teams High level of resilience and adaptability passion and commitment to quality and excellence in delivery About Us People-Powered Transformation We're a purpose driven organisation, supporting organisations to build a better future for people, places and the planet. Combining vast experience in the public, private and third sectors and expertise in human-centred design, data, experience and technology, we're creating sustainable solutions ready for an ever-evolving world. At the heart of TPXimpact, we're collaborative and empathetic. We're a team of passionate people who care deeply about the work we do and the impact we have in the world. We know that change happens through people, with people and for people. That's why we believe in people-powered transformation. Working in close collaboration with our clients, we seek to understand their unique challenges, questioning assumptions and building in their teams the capabilities and confidence to continue learning, iterating and adapting. Benefits Include: 30 days holiday + bank holidays 2 volunteer days for causes that you are passionate about Maternity/paternity - 6 months Maternity Leave, 3 months Paternity Leave Life assurance Employer pension contribution of 5% Health cash plan Personal learning and development budget Employee Assistance Programme Access to equity in the business through a Share Incentive Plan Green incentive programmes including Electric Vehicle Leasing and the Cycle to Work Scheme Financial advice Health assessments About TPXimpact - Digital Transformation We drive fundamental change in approaches to product and service development, delivery and technology. Our agile, multidisciplinary teams use technology, design and data to deliver better results, improving outcomes for individuals, organisations and communities. By working in the open . click apply for full job details
26/07/2026
Full time
About The Role We're looking for a highly skilled and dynamic Product Lead to oversee the successful delivery of complex digital, design, data, and technology projects. The role requires a blend of practice and consultancy skills. You may be required to operate in project roles that are not purely Product Management, and you will need a broader skillset that includes adaptability, analysis, building connections through collaboration and conflict resolution, situational awareness, and communication. You will need to know when to challenge and when to listen and be able to come up with and spot good ideas. You'll be able to build relationships with clients at a senior level, helping them to champion Agile delivery and adopt the core principles of our product mindset. You'll be comfortable acting as the glue that holds a team together, ensuring the team has a shared vision for our work while clarifying each individual's roles and responsibilities. You'll also feel comfortable stepping into more of a leadership role in projects that have smaller teams or tighter budgets where roles are usually more broad. Dimensions Budget: Responsible for managing project budgets, ensuring financial targets are met, and projects remain profitable. Headcount: Leading multidisciplinary project teams of 5-10 people and line managing at least one TPX permanent staff member in the Product and Delivery Management team Resource complexity and nature of work teams: Managing multidisciplinary teams including digital, data, and design practice areas whilst working across multiple Statements of Work and project teams. Problem solving responsibility and complexity: Addressing complex project issues and risks, implementing effective mitigation strategies. Change management requirements: Leading change initiatives and promoting continuous improvement within delivery teams. Internal / External interactions: Regular interactions and holding strong effective relationships with senior stakeholders, clients, partners, and internal teams. Strategic time frame: Planning and delivering projects and programmes aligned with long-term business objectives Responsibilities Lead the delivery of multiple complex projects, ensuring alignment with business objectives and best practice agile ways of working. Will help to develop and grow the TPXimpact Product capability and mindset. Ability to persuade/influence the senior client stakeholders with recommended product management direction. Mentor and support Senior Product Managers, fostering a culture of high performance and continuous improvement. Engage with key stakeholders, including clients and senior management, to ensure alignment on project goals and expectations. Identify, assess, and manage risks and issues, developing effective mitigation strategies and ensuring timely resolution. Plan and allocate resources effectively, ensuring projects are adequately staffed and resources are used efficiently. Promote and implement agile methodologies, ensuring teams adopt best practices and continuously improve their processes. Track and report on project performance, providing regular updates and insights to partners and project sponsors. Ensure deliverables meet required quality standards and are delivered on time and within budget. Drive initiatives to enhance delivery processes, tools, and techniques. Support the professional development and continuous improvement of product managers and senior product managers. Facilitate continuous improvement of our client projects. Represent and champion our delivery principles internally and externally, playing a leading role in Product Community of Practice and through our Pods. Continuously maintain and update skills and knowledge to stay current within your relevant field of expertise. About You Professional knowledge & experience Essential skills & experience Product management on a diverse range of projects as part of TPXimpact's Digital Transformation team - with responsibility for leading multiple projects at any given time Helping to shape how TPXimpact learns and applies the best and latest Agile and Product thinking in all that we do, in product development, service and organisational design Contributing to client project strategy; helping shape the direction and vision of projects When required, managing the rhythms and rituals of a multidisciplinary delivery team, helping the team collaborate, communicate and learn throughout the delivery Driving change, ensuring our clients are fully behind our ideas, our goals are implemented, and we have champions for our Agile approach to delivery and product mindset Inspire the teams you work with and be excited by the projects you manage; you'll need to be creative and able to spot a good idea when you see one Supporting TPXimpact's management team in operational matters like project resourcing and quality control Supporting sales activity ranging from the proposal and tender writing to networking and speaking at engagement events Desirable skills & experience A track record of product management or similar but highly relevant role, ensuring that projects keep within client time and budget constraints A range of experience in delivering change within large and complex environments using Agile methodologies and Product mindset to deliver projects effectively Consultancy experience The ability to manage multiple projects and deadlines concurrently Experience working with clients in local government, central government, private sector or the third sector while managing stakeholders within large organisations Excellent communication skills working within a multidisciplinary team and more broadly outside of the team to grow awareness The ability to help teams plan and prioritise their work over the product or client project lifecycle, helping them understand what tradeoffs must be made to deliver a project effectively Confident in playing a servant leadership role within multidisciplinary teams, ensuring the team works together well and has clarity on their roles and responsibilities Experience line managing colleagues while providing problem-solving support, coaching, and mentoring. Behaviours and PACT values Strategic thinking and alignment with business objectives Adaptability to changing priorities and business needs Strong customer-centric approach to delivery Innovation and continuous improvement mindset High level of integrity and accountability Enthusiasm to contribute to the delivery practice and TPX more broadly Technical skills Product management: Hands-on experience with implementing organisational change and embedding organisational product thinking Agile and Lean practices: Ability to coach and lead teams in Agile and Lean practices, Financial management: Expertise in managing project budgets and financial forecasting. Risk management: Proven experience in identifying and mitigating project risks. Communication skills: Excellent ability to mediate and manage stakeholder expectations. Project performance monitoring: Skilled in tracking and reporting on project performance. Strengths, drivers and traits Strong leadership abilities People first approach Proactive problem-solving approach Ability to inspire and motivate teams High level of resilience and adaptability passion and commitment to quality and excellence in delivery About Us People-Powered Transformation We're a purpose driven organisation, supporting organisations to build a better future for people, places and the planet. Combining vast experience in the public, private and third sectors and expertise in human-centred design, data, experience and technology, we're creating sustainable solutions ready for an ever-evolving world. At the heart of TPXimpact, we're collaborative and empathetic. We're a team of passionate people who care deeply about the work we do and the impact we have in the world. We know that change happens through people, with people and for people. That's why we believe in people-powered transformation. Working in close collaboration with our clients, we seek to understand their unique challenges, questioning assumptions and building in their teams the capabilities and confidence to continue learning, iterating and adapting. Benefits Include: 30 days holiday + bank holidays 2 volunteer days for causes that you are passionate about Maternity/paternity - 6 months Maternity Leave, 3 months Paternity Leave Life assurance Employer pension contribution of 5% Health cash plan Personal learning and development budget Employee Assistance Programme Access to equity in the business through a Share Incentive Plan Green incentive programmes including Electric Vehicle Leasing and the Cycle to Work Scheme Financial advice Health assessments About TPXimpact - Digital Transformation We drive fundamental change in approaches to product and service development, delivery and technology. Our agile, multidisciplinary teams use technology, design and data to deliver better results, improving outcomes for individuals, organisations and communities. By working in the open . click apply for full job details
Senior AI Engineer - 12 Months Contract - Canary Wharf Hybrid Start ASAP 40 Hour week Inside IR35 Required:- 5+ years of professional software engineering experience; ability to independently design & ship complex systems in production. Strong programming skills in Python (preferred), Java, or similar languages, with experience in developing microservices, APIs, & backend systems. Strong problem-solving skills & the ability to balance engineering rigor with delivery speed. Solid understanding of software architecture, cloud infrastructure (AWS, Azure, or GCP), & modern DevOps practices. Experience integrating machine learning models into production systems (e.g., LLMs via APIs, fine-tuning, RAG patterns, embeddings, agents & crew of agents etc.). Ability to move quickly while maintaining code quality, test coverage, & operational excellence. Senior AI Engineer preferred experience Familiarity with AI/ML tools such as LangChain, Haystack, Hugging Face, Weaviate, or similar ecosystems. Hands-on experience with Retrieval Augmented Generation applications, AI agents & systems built around them. Experience using GenAI frameworks such as LlamaIndex, Crew AI, AutoGen, or similar agentic/LLM orchestration toolkits. Exposure to working with unstructured data (documents, conversations, images) & transforming it into usable structured formats. Experience building chatbots, search systems, or generative AI interfaces. Background in working within platform engineering or internal developer tools teams. Prior experience working in an embedded (forward-deployed) team model with business stakeholders. Experience building production grade, reliable AI applications My client is looking for a Senior AI Engineer who think holistically, automate relentlessly, & are fluent in the fast-moving world of AI tooling & infrastructure-but grounded in disciplined engineering principles.My client's AI organization is building high-impact AI-powered applications that deliver real business value at speed. As a Senior AI Engineer, you'll play a critical role in building & deploying scalable AI-powered applications through solid software engineering excellence combined with pragmatic use of modern AI capabilities. This is a role for seasoned engineers who are excited about applying AI in practical & scalable ways. Looking for individuals who thrive at the intersection of disciplined software development & modern AI applications. You should be comfortable working across the full lifecycle of a product-from ideation & architecture to deployment & automation-while navigating ambiguity & driving toward execution. Strong systems thinking, ownership mindset, & the ability to ship value fast are essential. Senior AI Engineer Job Responsibilities Design, develop, & maintain production-grade AI applications & services using modern software engineering practices (CI/CD, testing, observability, cloud-native design). Define & implement foundational platforms & tools (e.g., conversational bots, AI-powered search, unstructured data processing, GenBI) that are reusable & scalable across the enterprise. Participate in cross functional team initiatives-embedded projects with business stakeholders to rapidly build & deploy AI solutions that solve high-priority business problems. Evaluate & integrate existing AI tools, frameworks, & APIs (e.g., LLMs, vector DBs, retrieval-augmented generation, AI agents) into robust applications. Champion automation in workflows-from data management ingestion & preprocessing to evaluation, to model integration & deployment. Collaborate with data scientists, product managers, & other engineers to ensure end-to-end delivery & reliability of AI products. Stay current with emerging AI technologies but prioritize practical application & delivery over experimental research. Contribute to the internal knowledge base, tooling libraries, & documentation to scale AI engineering best practices across the organization. With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining andManufacturingsectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
26/07/2026
Full time
Senior AI Engineer - 12 Months Contract - Canary Wharf Hybrid Start ASAP 40 Hour week Inside IR35 Required:- 5+ years of professional software engineering experience; ability to independently design & ship complex systems in production. Strong programming skills in Python (preferred), Java, or similar languages, with experience in developing microservices, APIs, & backend systems. Strong problem-solving skills & the ability to balance engineering rigor with delivery speed. Solid understanding of software architecture, cloud infrastructure (AWS, Azure, or GCP), & modern DevOps practices. Experience integrating machine learning models into production systems (e.g., LLMs via APIs, fine-tuning, RAG patterns, embeddings, agents & crew of agents etc.). Ability to move quickly while maintaining code quality, test coverage, & operational excellence. Senior AI Engineer preferred experience Familiarity with AI/ML tools such as LangChain, Haystack, Hugging Face, Weaviate, or similar ecosystems. Hands-on experience with Retrieval Augmented Generation applications, AI agents & systems built around them. Experience using GenAI frameworks such as LlamaIndex, Crew AI, AutoGen, or similar agentic/LLM orchestration toolkits. Exposure to working with unstructured data (documents, conversations, images) & transforming it into usable structured formats. Experience building chatbots, search systems, or generative AI interfaces. Background in working within platform engineering or internal developer tools teams. Prior experience working in an embedded (forward-deployed) team model with business stakeholders. Experience building production grade, reliable AI applications My client is looking for a Senior AI Engineer who think holistically, automate relentlessly, & are fluent in the fast-moving world of AI tooling & infrastructure-but grounded in disciplined engineering principles.My client's AI organization is building high-impact AI-powered applications that deliver real business value at speed. As a Senior AI Engineer, you'll play a critical role in building & deploying scalable AI-powered applications through solid software engineering excellence combined with pragmatic use of modern AI capabilities. This is a role for seasoned engineers who are excited about applying AI in practical & scalable ways. Looking for individuals who thrive at the intersection of disciplined software development & modern AI applications. You should be comfortable working across the full lifecycle of a product-from ideation & architecture to deployment & automation-while navigating ambiguity & driving toward execution. Strong systems thinking, ownership mindset, & the ability to ship value fast are essential. Senior AI Engineer Job Responsibilities Design, develop, & maintain production-grade AI applications & services using modern software engineering practices (CI/CD, testing, observability, cloud-native design). Define & implement foundational platforms & tools (e.g., conversational bots, AI-powered search, unstructured data processing, GenBI) that are reusable & scalable across the enterprise. Participate in cross functional team initiatives-embedded projects with business stakeholders to rapidly build & deploy AI solutions that solve high-priority business problems. Evaluate & integrate existing AI tools, frameworks, & APIs (e.g., LLMs, vector DBs, retrieval-augmented generation, AI agents) into robust applications. Champion automation in workflows-from data management ingestion & preprocessing to evaluation, to model integration & deployment. Collaborate with data scientists, product managers, & other engineers to ensure end-to-end delivery & reliability of AI products. Stay current with emerging AI technologies but prioritize practical application & delivery over experimental research. Contribute to the internal knowledge base, tooling libraries, & documentation to scale AI engineering best practices across the organization. With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining andManufacturingsectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
Founded in Switzerland in 1968, Zühlke is owned by its partners and located across Europe and Asia. We are a global transformation partner, with engineering and innovation in our DNA. We're trusted to help clients envision and build their businesses for the future - to run smarter today while adapting for tomorrow's markets, customers, and communities. Our multidisciplinary teams specialise in tech strategy and business innovation, digital solutions and applications, and device and systems engineering. We excel in complex, regulated spaces including health and finance, connecting strategy, tech implementation, and operational services to help clients become more effective, resilient businesses. If you share our values and want to do the best work, for the right reasons, we can offer you the chance to do it on a global scale and play a real role in shaping our exciting journey. The role As a Senior Fullstack Developer, you will be a hands-on member of a high-performing engineering squad, building and operating business-critical digital services. This is a backend-led fullstack role. You will use Kotlin or modern Java, ideally Java 17 or later, together with the wider JVM ecosystem, to develop reliable services, APIs and event-driven workflows. You will also contribute to modern web interfaces using technologies such as React and TypeScript. You will work in an increasingly AI-augmented engineering environment. We are looking for people who are curious about AI-augmented engineering and willing to experiment with tools that improve software delivery. You will not be expected to use AI tools every day, but you should be open to applying them where they provide clear value, while validating outputs for correctness, security and maintainability. Working closely with product managers, designers and fellow engineers, you will turn product requirements into well-structured, maintainable and production-ready solutions. You will contribute throughout the delivery lifecycle-from technical discovery and implementation through to deployment, production support and continuous improvement. You will take ownership of significant features and services, contribute to technical decisions, support other engineers and help maintain high standards of engineering quality. How you will make an impact Build and maintain reliable JVM-based services using Kotlin or modern Java. Design and develop well-structured APIs and integrations. Build reusable services, APIs and components that enable other teams to deliver consistently and reduce duplication. Contribute to API design standards, documentation and versioning across services. Deliver complete end-to-end features by connecting backend services and data models with responsive web interfaces. Use appropriate test-first and test-informed practices to create effective automated tests. Experiment with AI-assisted engineering tools where they provide clear value, such as exploring solutions, improving tests, documenting systems or investigating issues. Validate AI-assisted outputs for correctness, security, maintainability and suitability before they are used. Contribute to event-driven workflows and asynchronous processing using suitable messaging or streaming technologies. Participate in technical discovery, spikes, architecture discussions and peer code reviews. Improve build, test and deployment pipelines to support safe and efficient delivery. Embed structured logging, metrics and distributed tracing to make services easier to operate and troubleshoot. Consider the operational, security and governance implications of engineering decisions, particularly in complex or regulated environments. Identify and address technical debt, performance issues and reliability risks. Share knowledge, support collective code ownership and contribute to a collaborative, low-ego team culture. What we are looking for Essential experience Strong commercial experience developing server-side applications with Kotlin or modern Java, ideally Java 17 or later. Good knowledge of the JVM ecosystem and common backend development practices. Experience designing, building and operating APIs and distributed services. Understanding of service reliability, maintainability, performance and security. Proven experience writing effective automated tests. Practical experience with relational databases. Experience with modern frontend development, ideally using React and TypeScript. Familiarity with CI/CD practices and supporting software in production. Experience working collaboratively in an agile, product-focused engineering team. Curiosity about AI-augmented engineering and a willingness to develop new ways of working. A thoughtful approach to code quality, technical trade-offs and continuous improvement. Desirable experience Practical experience using AI-assisted development or productivity tools in a software engineering context. Event-driven architecture and messaging or streaming technologies. Experience with frameworks such as Spring Boot, Quarkus, Micronaut or Ktor. GraphQL or comparable API technologies. Cloud platforms such as AWS, Azure or GCP. Containerisation and orchestration using Docker and Kubernetes. NoSQL, caching or distributed data technologies. Experience choosing between relational, NoSQL and other persistence technologies. Workflow orchestration and modelling of long-running business processes using BPMN or comparable technologies. Experience building shared platforms, common services or greenfield technical foundations. API governance in a multi-team engineering environment. Observability practices covering logs, metrics and distributed tracing. Experience working in regulated, financial-services or high-throughput environments. Exposure to payments, transaction processing or other complex business domains. Equivalent experience with comparable technologies will be considered. What success looks like In this role, you will: deliver valuable, production-ready features with the squad. build services and APIs that are reliable, reusable and easy for others to consume. improve the reliability, performance and operability of the services you work on. use emerging engineering tools thoughtfully and responsibly where they add value. contribute constructively to technical decisions, API standards and code reviews. help the team release software safely and efficiently. and support a culture of learning, collaboration and shared responsibility. Working environment You will work as part of a cross-functional engineering squad alongside product, design and delivery colleagues. The role is expected to remain substantially hands-on, with opportunities to influence technical direction and support the development of other engineers. The role may include working on-site with clients, collaborating directly with client stakeholders and delivery teams to understand their needs, shape technical solutions and support successful delivery. This may involve occasional travel or agreed on-site working, depending on the project and client requirements. We welcome people from all backgrounds, regardless of their gender, personality, national origin, race, religion, colour, sexual orientation, gender identity, age, marital status, disability or veteran status. Our promises What we do: we deliver real impact, quickly. Technology is at the heart of what we do, and your expertise is how we deliver real impact, quickly. What you'll do: you're constantly learning and growing Our breadth of capabilities means you'll have an outstanding network of people to call on to help you achieve more. How we work: we trust in you You'll be respected for the work you're doing, and trusted to work independently. What we believe in: we can make the world better We believe that technology can make a positive difference to society, and you'll be proud of the kind of projects we make possible. Where we're going: you can shape our future Zuhlke is at a scale where your expertise can be recognized and valued, and you'll be able to have a significant impact on how we work. Take a look at our life at Zühlke page to learn more about our culture and what it's like to work at Zühlke. Our podcast series explores some of our own colleagues personal experiences working in Software & Hardware Engineering, Data & AI, UX, Cloud, Digital Consulting and beyond. In each episode you'll get top tips on navigating challenges like: how to become an expert communicator in tech and innovation projects. How to get accessibility right, and how to practically contribute to sustainability. Subscribe here Our cross-functional teams are located in ten countries, from Europe to Asia, and they collaborate globally. Learn more about our various teams here at Zühlke and how, using the latest technologies, we create new services, products and business models for our clients.
26/07/2026
Full time
Founded in Switzerland in 1968, Zühlke is owned by its partners and located across Europe and Asia. We are a global transformation partner, with engineering and innovation in our DNA. We're trusted to help clients envision and build their businesses for the future - to run smarter today while adapting for tomorrow's markets, customers, and communities. Our multidisciplinary teams specialise in tech strategy and business innovation, digital solutions and applications, and device and systems engineering. We excel in complex, regulated spaces including health and finance, connecting strategy, tech implementation, and operational services to help clients become more effective, resilient businesses. If you share our values and want to do the best work, for the right reasons, we can offer you the chance to do it on a global scale and play a real role in shaping our exciting journey. The role As a Senior Fullstack Developer, you will be a hands-on member of a high-performing engineering squad, building and operating business-critical digital services. This is a backend-led fullstack role. You will use Kotlin or modern Java, ideally Java 17 or later, together with the wider JVM ecosystem, to develop reliable services, APIs and event-driven workflows. You will also contribute to modern web interfaces using technologies such as React and TypeScript. You will work in an increasingly AI-augmented engineering environment. We are looking for people who are curious about AI-augmented engineering and willing to experiment with tools that improve software delivery. You will not be expected to use AI tools every day, but you should be open to applying them where they provide clear value, while validating outputs for correctness, security and maintainability. Working closely with product managers, designers and fellow engineers, you will turn product requirements into well-structured, maintainable and production-ready solutions. You will contribute throughout the delivery lifecycle-from technical discovery and implementation through to deployment, production support and continuous improvement. You will take ownership of significant features and services, contribute to technical decisions, support other engineers and help maintain high standards of engineering quality. How you will make an impact Build and maintain reliable JVM-based services using Kotlin or modern Java. Design and develop well-structured APIs and integrations. Build reusable services, APIs and components that enable other teams to deliver consistently and reduce duplication. Contribute to API design standards, documentation and versioning across services. Deliver complete end-to-end features by connecting backend services and data models with responsive web interfaces. Use appropriate test-first and test-informed practices to create effective automated tests. Experiment with AI-assisted engineering tools where they provide clear value, such as exploring solutions, improving tests, documenting systems or investigating issues. Validate AI-assisted outputs for correctness, security, maintainability and suitability before they are used. Contribute to event-driven workflows and asynchronous processing using suitable messaging or streaming technologies. Participate in technical discovery, spikes, architecture discussions and peer code reviews. Improve build, test and deployment pipelines to support safe and efficient delivery. Embed structured logging, metrics and distributed tracing to make services easier to operate and troubleshoot. Consider the operational, security and governance implications of engineering decisions, particularly in complex or regulated environments. Identify and address technical debt, performance issues and reliability risks. Share knowledge, support collective code ownership and contribute to a collaborative, low-ego team culture. What we are looking for Essential experience Strong commercial experience developing server-side applications with Kotlin or modern Java, ideally Java 17 or later. Good knowledge of the JVM ecosystem and common backend development practices. Experience designing, building and operating APIs and distributed services. Understanding of service reliability, maintainability, performance and security. Proven experience writing effective automated tests. Practical experience with relational databases. Experience with modern frontend development, ideally using React and TypeScript. Familiarity with CI/CD practices and supporting software in production. Experience working collaboratively in an agile, product-focused engineering team. Curiosity about AI-augmented engineering and a willingness to develop new ways of working. A thoughtful approach to code quality, technical trade-offs and continuous improvement. Desirable experience Practical experience using AI-assisted development or productivity tools in a software engineering context. Event-driven architecture and messaging or streaming technologies. Experience with frameworks such as Spring Boot, Quarkus, Micronaut or Ktor. GraphQL or comparable API technologies. Cloud platforms such as AWS, Azure or GCP. Containerisation and orchestration using Docker and Kubernetes. NoSQL, caching or distributed data technologies. Experience choosing between relational, NoSQL and other persistence technologies. Workflow orchestration and modelling of long-running business processes using BPMN or comparable technologies. Experience building shared platforms, common services or greenfield technical foundations. API governance in a multi-team engineering environment. Observability practices covering logs, metrics and distributed tracing. Experience working in regulated, financial-services or high-throughput environments. Exposure to payments, transaction processing or other complex business domains. Equivalent experience with comparable technologies will be considered. What success looks like In this role, you will: deliver valuable, production-ready features with the squad. build services and APIs that are reliable, reusable and easy for others to consume. improve the reliability, performance and operability of the services you work on. use emerging engineering tools thoughtfully and responsibly where they add value. contribute constructively to technical decisions, API standards and code reviews. help the team release software safely and efficiently. and support a culture of learning, collaboration and shared responsibility. Working environment You will work as part of a cross-functional engineering squad alongside product, design and delivery colleagues. The role is expected to remain substantially hands-on, with opportunities to influence technical direction and support the development of other engineers. The role may include working on-site with clients, collaborating directly with client stakeholders and delivery teams to understand their needs, shape technical solutions and support successful delivery. This may involve occasional travel or agreed on-site working, depending on the project and client requirements. We welcome people from all backgrounds, regardless of their gender, personality, national origin, race, religion, colour, sexual orientation, gender identity, age, marital status, disability or veteran status. Our promises What we do: we deliver real impact, quickly. Technology is at the heart of what we do, and your expertise is how we deliver real impact, quickly. What you'll do: you're constantly learning and growing Our breadth of capabilities means you'll have an outstanding network of people to call on to help you achieve more. How we work: we trust in you You'll be respected for the work you're doing, and trusted to work independently. What we believe in: we can make the world better We believe that technology can make a positive difference to society, and you'll be proud of the kind of projects we make possible. Where we're going: you can shape our future Zuhlke is at a scale where your expertise can be recognized and valued, and you'll be able to have a significant impact on how we work. Take a look at our life at Zühlke page to learn more about our culture and what it's like to work at Zühlke. Our podcast series explores some of our own colleagues personal experiences working in Software & Hardware Engineering, Data & AI, UX, Cloud, Digital Consulting and beyond. In each episode you'll get top tips on navigating challenges like: how to become an expert communicator in tech and innovation projects. How to get accessibility right, and how to practically contribute to sustainability. Subscribe here Our cross-functional teams are located in ten countries, from Europe to Asia, and they collaborate globally. Learn more about our various teams here at Zühlke and how, using the latest technologies, we create new services, products and business models for our clients.
We are seeking to recruit a Data Governance & Compliance Manager to establish and lead the company's data governance function. This is a newly created strategic role that sits within the Legal & Compliance function and will be responsible for ensuring the governance, provenance, legitimacy and regulatory compliance of the data that underpins Oxford Data Plan's products. Although the role includes responsibility for UK GDPR and broader privacy compliance, it is considerably wider than a traditional Data Protection Officer position. We are looking for someone who can build and embed an enterprise-wide data governance framework across the business, working closely with Legal, Product, Partnerships, Commercial, Engineering and IT. Oxford Data Plan develops institutional-grade alternative data products for financial markets. Our competitive advantage is built on acquiring, analysing and transforming high-quality data into proprietary market intelligence products. Because our business is fundamentally data-driven, governance of our data assets is a strategic capability rather than simply a compliance requirement. The successful candidate will become the custodian of the firm's data governance framework and will play a central role in ensuring that our data assets remain commercially valuable, legally defensible and trusted by institutional clients. The successful candidate will establish, own and continuously improve Oxford Data Plan's enterprise Data Governance Framework. We are looking for an experienced governance professional who combines strong regulatory knowledge with commercial judgement and an ability to work collaboratively across legal and technical teams. Candidates should have experience in the following: enterprise data governance UK GDPR Data Protection Act 2018 privacy programmes vendor due diligence data licensing information governance regulatory compliance risk management intellectual property commercial contracts implementation of governance frameworks. Experience within one or more of the following sectors would be particularly valuable: alternative data, financial services, investment research, market data technology, SaaS, data platforms.
26/07/2026
Full time
We are seeking to recruit a Data Governance & Compliance Manager to establish and lead the company's data governance function. This is a newly created strategic role that sits within the Legal & Compliance function and will be responsible for ensuring the governance, provenance, legitimacy and regulatory compliance of the data that underpins Oxford Data Plan's products. Although the role includes responsibility for UK GDPR and broader privacy compliance, it is considerably wider than a traditional Data Protection Officer position. We are looking for someone who can build and embed an enterprise-wide data governance framework across the business, working closely with Legal, Product, Partnerships, Commercial, Engineering and IT. Oxford Data Plan develops institutional-grade alternative data products for financial markets. Our competitive advantage is built on acquiring, analysing and transforming high-quality data into proprietary market intelligence products. Because our business is fundamentally data-driven, governance of our data assets is a strategic capability rather than simply a compliance requirement. The successful candidate will become the custodian of the firm's data governance framework and will play a central role in ensuring that our data assets remain commercially valuable, legally defensible and trusted by institutional clients. The successful candidate will establish, own and continuously improve Oxford Data Plan's enterprise Data Governance Framework. We are looking for an experienced governance professional who combines strong regulatory knowledge with commercial judgement and an ability to work collaboratively across legal and technical teams. Candidates should have experience in the following: enterprise data governance UK GDPR Data Protection Act 2018 privacy programmes vendor due diligence data licensing information governance regulatory compliance risk management intellectual property commercial contracts implementation of governance frameworks. Experience within one or more of the following sectors would be particularly valuable: alternative data, financial services, investment research, market data technology, SaaS, data platforms.
Build your future with Sovos. If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionising how businesses navigate the ever-changing regulatory landscape. At Sovos, we're dedicated to more than just solving compliance challenges - we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities. Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we! Don't worry if you don't check all the boxes - apply anyway! We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here. The Work You'll Do: We are looking for an Enterprise Project Manager to join our European Professional Services team, with the ability to be based in the United Kingdom, Netherlands, or Spain. This is a senior delivery role for an experienced PM who understands the complexity of enterprise SaaS implementations - and who brings deep familiarity with tax compliance, e-invoicing, or regulatory technology. You will own end-to-end delivery of complex, multi-country e-invoicing and tax compliance implementations for enterprise clients across the EMEA region. You will be the client's primary delivery partner - managing scope, timeline, risk, and stakeholder relationships from kickoff through go-live and Hypercare. You will operate with a high degree of autonomy, and your work will directly impact client satisfaction, revenue recognition, and the reputation of Sovos Professional Services in Europe. More specifically, you will: Own end-to-end project delivery for enterprise e-invoicing and tax compliance implementations across multiple EMEA countries simultaneously Serve as the primary point of contact and escalation for client stakeholders - from project teams to C-suite sponsors - throughout the engagement lifecycle Develop and maintain detailed project plans, risk registers, issue logs, and status reports; proactively surface risks and drive resolution before they become escalations Lead structured project governance - including weekly status meetings, monthly steering committee sessions, and go/no-go decision processes - in alignment with Sovos delivery methodology Manage project scope rigorously; identify, document, and drive change orders when client requests exceed agreed SOW boundaries Coordinate cross-functional Sovos resources - Solution Consultants, Technical Consultants, SAP specialists, Regulatory, and Product - to deliver against project commitments Track and report project hours against PS retainer balances; proactively communicate burn-down status and initiate retainer expansion conversations at appropriate thresholds Ensure all project data, time entries, and status records are accurately maintained in Cloud Coach and Sovos project management tooling in real time Manage Hypercare periods post-go-live and execute formal project handover to Sovos Customer Support Contribute to the continuous improvement of PS delivery methodology, SOW templates, onboarding playbooks, and project governance frameworks Provide structured feedback to Product Management on implementation patterns, recurring defects, and enhancement opportunities observed across the client portfolio What We Need From You: 7+ years of project management experience, with at least 4 years delivering enterprise SaaS implementations in a client-facing Professional Services environment Demonstrated experience managing complex, multi-stakeholder implementations in the tax compliance, e-invoicing, VAT, or regulatory technology space - this is a differentiating requirement Proven track record managing projects with enterprise clients (500M+ revenue) across multiple countries and time zones concurrently Experience with SAP-integrated implementations (SAP ECC, S/4HANA, or Process Orchestration) is strongly preferred Hands on experience with retainer-based PS engagements, including scope management, change order discipline, and hour burn down governance Familiarity with EMEA e-invoicing mandates - including France (PPF/PDP), Germany (XRechnung/Peppol), Poland (KSeF), and/or Turkey (e-Fatura/e-Arşiv) - is a significant advantage Exceptional stakeholder management - able to build trust with client executives and navigate competing priorities without losing delivery momentum Strong commercial acumen - understands the relationship between project delivery, revenue recognition, and margin, and manages accordingly Proactive risk management mindset - identifies and escalates issues early, documents decisions, and drives accountability without being asked Clear, structured communicator - written and verbal - capable of adapting tone and detail level for technical teams, client project managers, and executive sponsors alike Comfortable operating with ambiguity and driving clarity in fast-moving, multi-mandate environments where priorities can shift quickly Proficiency with project management tooling (e.g. Cloud Coach, Salesforce, Jira, or equivalent PSA/CRM platforms PMP, PRINCE2, or equivalent project management certification preferred Bachelor's degree in Business, Information Systems, Finance, or a related field; equivalent experience considered Fluency in English required; proficiency in French, German, Dutch, Spanish, or Polish is a meaningful advantage given the client base What Does Sovos Offer You? The tools to enhance your life - because we want you to enjoy your life outside of work and inside! An opportunity to work with a global team Bi-Weekly Meeting Free Days! Mentoring Programs Globally recognised Training and Development programs Benefits Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work. Company Background Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos' cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes. More than 100,000 customers in 100+ countries - including half the Fortune 500 - trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. visit and follow us on LinkedIn and Twitter.
26/07/2026
Full time
Build your future with Sovos. If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionising how businesses navigate the ever-changing regulatory landscape. At Sovos, we're dedicated to more than just solving compliance challenges - we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities. Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we! Don't worry if you don't check all the boxes - apply anyway! We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here. The Work You'll Do: We are looking for an Enterprise Project Manager to join our European Professional Services team, with the ability to be based in the United Kingdom, Netherlands, or Spain. This is a senior delivery role for an experienced PM who understands the complexity of enterprise SaaS implementations - and who brings deep familiarity with tax compliance, e-invoicing, or regulatory technology. You will own end-to-end delivery of complex, multi-country e-invoicing and tax compliance implementations for enterprise clients across the EMEA region. You will be the client's primary delivery partner - managing scope, timeline, risk, and stakeholder relationships from kickoff through go-live and Hypercare. You will operate with a high degree of autonomy, and your work will directly impact client satisfaction, revenue recognition, and the reputation of Sovos Professional Services in Europe. More specifically, you will: Own end-to-end project delivery for enterprise e-invoicing and tax compliance implementations across multiple EMEA countries simultaneously Serve as the primary point of contact and escalation for client stakeholders - from project teams to C-suite sponsors - throughout the engagement lifecycle Develop and maintain detailed project plans, risk registers, issue logs, and status reports; proactively surface risks and drive resolution before they become escalations Lead structured project governance - including weekly status meetings, monthly steering committee sessions, and go/no-go decision processes - in alignment with Sovos delivery methodology Manage project scope rigorously; identify, document, and drive change orders when client requests exceed agreed SOW boundaries Coordinate cross-functional Sovos resources - Solution Consultants, Technical Consultants, SAP specialists, Regulatory, and Product - to deliver against project commitments Track and report project hours against PS retainer balances; proactively communicate burn-down status and initiate retainer expansion conversations at appropriate thresholds Ensure all project data, time entries, and status records are accurately maintained in Cloud Coach and Sovos project management tooling in real time Manage Hypercare periods post-go-live and execute formal project handover to Sovos Customer Support Contribute to the continuous improvement of PS delivery methodology, SOW templates, onboarding playbooks, and project governance frameworks Provide structured feedback to Product Management on implementation patterns, recurring defects, and enhancement opportunities observed across the client portfolio What We Need From You: 7+ years of project management experience, with at least 4 years delivering enterprise SaaS implementations in a client-facing Professional Services environment Demonstrated experience managing complex, multi-stakeholder implementations in the tax compliance, e-invoicing, VAT, or regulatory technology space - this is a differentiating requirement Proven track record managing projects with enterprise clients (500M+ revenue) across multiple countries and time zones concurrently Experience with SAP-integrated implementations (SAP ECC, S/4HANA, or Process Orchestration) is strongly preferred Hands on experience with retainer-based PS engagements, including scope management, change order discipline, and hour burn down governance Familiarity with EMEA e-invoicing mandates - including France (PPF/PDP), Germany (XRechnung/Peppol), Poland (KSeF), and/or Turkey (e-Fatura/e-Arşiv) - is a significant advantage Exceptional stakeholder management - able to build trust with client executives and navigate competing priorities without losing delivery momentum Strong commercial acumen - understands the relationship between project delivery, revenue recognition, and margin, and manages accordingly Proactive risk management mindset - identifies and escalates issues early, documents decisions, and drives accountability without being asked Clear, structured communicator - written and verbal - capable of adapting tone and detail level for technical teams, client project managers, and executive sponsors alike Comfortable operating with ambiguity and driving clarity in fast-moving, multi-mandate environments where priorities can shift quickly Proficiency with project management tooling (e.g. Cloud Coach, Salesforce, Jira, or equivalent PSA/CRM platforms PMP, PRINCE2, or equivalent project management certification preferred Bachelor's degree in Business, Information Systems, Finance, or a related field; equivalent experience considered Fluency in English required; proficiency in French, German, Dutch, Spanish, or Polish is a meaningful advantage given the client base What Does Sovos Offer You? The tools to enhance your life - because we want you to enjoy your life outside of work and inside! An opportunity to work with a global team Bi-Weekly Meeting Free Days! Mentoring Programs Globally recognised Training and Development programs Benefits Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work. Company Background Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos' cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes. More than 100,000 customers in 100+ countries - including half the Fortune 500 - trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. visit and follow us on LinkedIn and Twitter.
Senior C++ / Java DeveloperApplylocations: London, United Kingdomtime type: Full timeposted on: Posted 3 Days Agojob requisition id: R ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. OUR PEOPLE: People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.We know that real personal growth cannot be achieved by simply climbing a career ladder - which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers. ROLE SUMMARY: This is an individual contributor role responsible for the design, development, and delivery of high quality software solutions using C++ and Java within a defined product, platform, or client solution area. The role emphasizes hands on engineering, strong ownership of medium to large technical components, and adherence to established architectural and engineering standards.The engineer collaborates closely with senior engineers, architects, product managers, and delivery teams to implement technical changes that improve business and client outcomes. While not an architect or people manager, the role requires strong technical judgment, mentoring of junior engineers, and meaningful contribution to solution design and delivery excellence. WHAT YOU'LL BE DOING: Design, develop, and maintain C++ and Java applications and services, delivering robust, performant, and maintainable solutions. Implement technical changes and enhancements that improve platform stability, scalability, and client outcomes. Collaborate with product owners, business partners, and senior engineers to translate functional and non functional requirements into effective technical designs. Build solution level extensions and component enhancements in line with LSEG architectural principles, coding standards, and approved design patterns. Escalate architectural concerns, complex design decisions, or material technical risks to senior engineers or architects as appropriate. Take technical ownership of one or more key components, services, or subsystems, ensuring high code quality, strong test coverage, and operational readiness. Contribute to solution and component design, ensuring codebases are maintainable, extensible, and well documented across both C++ and Java stacks. Support full lifecycle delivery, including estimation, design, development, testing, release, and production support. Diagnose and resolve complex issues across development, QA, and production environments, including performance and concurrency related issues. Participate actively in code reviews, design discussions, and technical forums, contributing to continuous improvement. Provide technical guidance and mentoring to junior engineers, particularly in C++/Java best practices and design patterns. Ensure adherence to SDLC standards, engineering controls, and quality metrics, contributing to healthy team level engineering baselines. WHAT YOU'LL BRING: Bachelor's degree in Computer Science, Engineering, or equivalent practical experience. Strong, hands on software engineering experience in C++ and Java, with a proven track record of designing and delivering medium to large scale systems. Industry experience, operating at a senior engineer or technical lead equivalent level. Solid understanding of object oriented design, data structures, algorithms, concurrency, memory management, and system integration. Experience building and supporting distributed systems, including messaging, APIs, and inter service communication. Familiarity with Linux environments, build tools, version control systems, and automated testing frameworks. Experience with modern engineering practices such as CI/CD, performance tuning, and observability. Exposure to cloud platforms and open source technologies, and integrating them into enterprise systems. Strong understanding of the full software development lifecycle (SDLC) and associated tools and processes. Strong communication and collaboration skills, with the ability to influence technical outcomes without formal authority. Career Stage: Senior Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject.If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
26/07/2026
Full time
Senior C++ / Java DeveloperApplylocations: London, United Kingdomtime type: Full timeposted on: Posted 3 Days Agojob requisition id: R ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. OUR PEOPLE: People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.We know that real personal growth cannot be achieved by simply climbing a career ladder - which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers. ROLE SUMMARY: This is an individual contributor role responsible for the design, development, and delivery of high quality software solutions using C++ and Java within a defined product, platform, or client solution area. The role emphasizes hands on engineering, strong ownership of medium to large technical components, and adherence to established architectural and engineering standards.The engineer collaborates closely with senior engineers, architects, product managers, and delivery teams to implement technical changes that improve business and client outcomes. While not an architect or people manager, the role requires strong technical judgment, mentoring of junior engineers, and meaningful contribution to solution design and delivery excellence. WHAT YOU'LL BE DOING: Design, develop, and maintain C++ and Java applications and services, delivering robust, performant, and maintainable solutions. Implement technical changes and enhancements that improve platform stability, scalability, and client outcomes. Collaborate with product owners, business partners, and senior engineers to translate functional and non functional requirements into effective technical designs. Build solution level extensions and component enhancements in line with LSEG architectural principles, coding standards, and approved design patterns. Escalate architectural concerns, complex design decisions, or material technical risks to senior engineers or architects as appropriate. Take technical ownership of one or more key components, services, or subsystems, ensuring high code quality, strong test coverage, and operational readiness. Contribute to solution and component design, ensuring codebases are maintainable, extensible, and well documented across both C++ and Java stacks. Support full lifecycle delivery, including estimation, design, development, testing, release, and production support. Diagnose and resolve complex issues across development, QA, and production environments, including performance and concurrency related issues. Participate actively in code reviews, design discussions, and technical forums, contributing to continuous improvement. Provide technical guidance and mentoring to junior engineers, particularly in C++/Java best practices and design patterns. Ensure adherence to SDLC standards, engineering controls, and quality metrics, contributing to healthy team level engineering baselines. WHAT YOU'LL BRING: Bachelor's degree in Computer Science, Engineering, or equivalent practical experience. Strong, hands on software engineering experience in C++ and Java, with a proven track record of designing and delivering medium to large scale systems. Industry experience, operating at a senior engineer or technical lead equivalent level. Solid understanding of object oriented design, data structures, algorithms, concurrency, memory management, and system integration. Experience building and supporting distributed systems, including messaging, APIs, and inter service communication. Familiarity with Linux environments, build tools, version control systems, and automated testing frameworks. Experience with modern engineering practices such as CI/CD, performance tuning, and observability. Exposure to cloud platforms and open source technologies, and integrating them into enterprise systems. Strong understanding of the full software development lifecycle (SDLC) and associated tools and processes. Strong communication and collaboration skills, with the ability to influence technical outcomes without formal authority. Career Stage: Senior Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject.If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
Company DescriptionDepop is a peer-to-peer circular fashion marketplace where anyone can buy, sell and discover secondhand fashion. Our mission is simple: to make fashion circular by making secondhand as exciting and rewarding as buying new.Founded in 2011, Depop's diverse community has helped move resale into the mainstream, where buying secondhand is no longer an alternative, but how people of different ages now engage with fashion. Today, more than 56 million registered users come to Depop to find great value, express their own personal style and give clothes a longer life. We believe that everything you want already exists, and our role is to help people discover it.Powered by a team of over 500 people, our company is headquartered in London, with offices in New York. In 2021, Depop became a wholly-owned subsidiary of Etsy - the global marketplace for unique and creative goods - and continues to operate as a standalone company. For more information, visit aim to create an inclusive environment where everyone is welcome, no matter who they are or where they're from. Just as our platform connects people globally, we believe our workplace should reflect the diversity of the communities we serve. We thrive on the power of different perspectives and experiences, knowing they drive innovation and bring us closer to our users.We're proud to be an equal opportunity employer, providing employment opportunities without regard to age, ethnicity, religion or belief, gender identity, sex, sexual orientation, disability, pregnancy or maternity, marriage and civil partnership, or any other protected status. We're continuously evolving our recruitment processes to ensure fairness and are open to accommodating any needs you might have.AI Disclosure: We use AI tools (Google Gemini) to help our team source and review applications for roles with a high volume of applications. These tools assist our recruiters in identifying great talent but do not replace human decision-making. At Depop, every hiring decision is made by a human.If, due to a disability, you need adjustments to complete the application, please let us know by sending an email with your name, the role to which you would like to apply, and the type of support you need to complete the application to DescriptionDepop is the community-powered circular fashion marketplace where anyone can buy, sell and discover desirable secondhand fashion. With a community of over 35 million users, Depop is on a mission to make fashion circular, redefining fashion consumption. Founded in 2011, the company is headquartered in London, with offices in New York and Manchester, and in 2021 became a wholly-owned subsidiary of Etsy. Find out more at mission is to make fashion circular and to create an inclusive environment where everyone is welcome, no matter who they are or where they're from. Just as our platform connects people globally, we believe our workplace should reflect the diversity of the communities we serve. We thrive on the power of different perspectives and experiences, knowing they drive innovation and bring us closer to our users. We're proud to be an equal opportunity employer, providing employment opportunities without regard to age, ethnicity, religion or belief, gender identity, sex, sexual orientation, disability, pregnancy or maternity, marriage and civil partnership, or any other protected status. We're continuously evolving our recruitment processes to ensure fairness and are open to accommodating any needs you might have.If, due to a disability, you need adjustments to complete the application, please let us know by sending an email with your name, the role to which you would like to apply, and the type of support you need to complete the application to . For any other non-disability related questions, please reach out to our Talent Partners.Job DescriptionDepop is looking for an experienced Senior Backend Software Engineer to join us permanently.Within this role, you'll be working in a cross-functional Payments team in partnership with mobile, web and machine learning/data science teams to drive the team to success.Responsibilities:As a Senior Backend Engineer within this team, you can expect to:Work closely with Engineering Managers, Product Managers, Product Designers, and various Engineers to understand problems and to design solutionsProduce high-quality code that is well-structured and simple to understand that will be used by 1M+ active daily usersTake ownership of product development, from feature discovery, to the breakdown of work, and its implementationEnd-to-end application support, including production incident managementEmbrace agile methodologies and user-centred thinkingEngage in a culture of continuous improvement by attending events such as blameless post-mortems, architecture reviews, and engineering guild sessions Collaborate on a daily basis with fellow engineers in the cross functional environment to solve problems and write codeMentor and coach your colleaguesOwn your code, workflows and, data through their entire lifecycleDesired experience:Writing high quality code in TypeScript, Scala, Java, Kotlin or another JVM languageRelational databases, ideally PostgresNoSQL datastores (e.g. DynamoDB)Stream processing: (e.g. Kafka)Experience building scalable web applications serving 10,000s of requests per secondDevOps cultureAbility to proactively find and solve complex problems independently, but also know when to seek guidance or help from your peers.Product-oriented mindset with a focus on solving real business problems rather than over-engineering solutions.Experience with iterative development using A/B testingMust haves:Solid software engineering experience. Strong evidence that you can learn our Scala stack effectively. We use TypeScript and Scala.Willing to work across multiple paradigms and languages, such as backend or data work, using Scala and Python.Strong technical and non-technical communication skillsProficient in testing solutions at different levels, unit and integrationExperience with relational or non-relational databases, preferably PostgreSQL and DynamoDBExperience with Kubernetes or similarBonus points:Experience with payment SDKs (Stripe, PayPal, or similar)Experience in marketplace or fintech environmentsExperience with Play frameworkExperience with eCommerceExperience with event-driven architectures, preferably using KafkaExperience in using production AWS infrastructure, ideally with TerraformExperience with PythonExperience with data engineeringAdditional InformationHealth + Mental WellbeingPMI and cash plan healthcare access with BupaSubsidised counselling and coaching with Self SpaceCycle to Work scheme with options from Evans or the Green Commute InitiativeEmployee Assistance Programme (EAP) for 24/7 confidential supportMental Health First Aiders across the business for support and signpostingWork/Life Balance:25 days of annual leave with the option to carry over up to 5 daysImpact hours: Up to 2 days of additional paid leave per year for volunteeringFully paid 4-week sabbatical after completion of 5 years of consecutive service with Depop, to give you a chance to recharge or do something you love.Flexible Working: MyMode hybrid-working model with Flex, Office-Based, and Remote options role-dependentAll offices are dog-friendlyFamily Life:For birth parent: 20 weeks of paid parental leave for full-time regular employeesFor non-birth parents: 12 weeks of paid parental leave for full-time regular employeesIVF leave, shared parental leave, and paid emergency parent/carer leaveLearn + Grow:Twice-yearly development chats and yearly performance reviewsLearning budgetUpskilling our employees with company-wide training workshops, materials and resourcesYour Future:Life Insurance (financial compensation of 3x your salary)Pension matching up to 6% of full base salary with AvivaDepop Extras:In-office Depop Shop (that's free!) and a packing station with free delivery.Special milestones are celebrated with gifts and rewards!
26/07/2026
Full time
Company DescriptionDepop is a peer-to-peer circular fashion marketplace where anyone can buy, sell and discover secondhand fashion. Our mission is simple: to make fashion circular by making secondhand as exciting and rewarding as buying new.Founded in 2011, Depop's diverse community has helped move resale into the mainstream, where buying secondhand is no longer an alternative, but how people of different ages now engage with fashion. Today, more than 56 million registered users come to Depop to find great value, express their own personal style and give clothes a longer life. We believe that everything you want already exists, and our role is to help people discover it.Powered by a team of over 500 people, our company is headquartered in London, with offices in New York. In 2021, Depop became a wholly-owned subsidiary of Etsy - the global marketplace for unique and creative goods - and continues to operate as a standalone company. For more information, visit aim to create an inclusive environment where everyone is welcome, no matter who they are or where they're from. Just as our platform connects people globally, we believe our workplace should reflect the diversity of the communities we serve. We thrive on the power of different perspectives and experiences, knowing they drive innovation and bring us closer to our users.We're proud to be an equal opportunity employer, providing employment opportunities without regard to age, ethnicity, religion or belief, gender identity, sex, sexual orientation, disability, pregnancy or maternity, marriage and civil partnership, or any other protected status. We're continuously evolving our recruitment processes to ensure fairness and are open to accommodating any needs you might have.AI Disclosure: We use AI tools (Google Gemini) to help our team source and review applications for roles with a high volume of applications. These tools assist our recruiters in identifying great talent but do not replace human decision-making. At Depop, every hiring decision is made by a human.If, due to a disability, you need adjustments to complete the application, please let us know by sending an email with your name, the role to which you would like to apply, and the type of support you need to complete the application to DescriptionDepop is the community-powered circular fashion marketplace where anyone can buy, sell and discover desirable secondhand fashion. With a community of over 35 million users, Depop is on a mission to make fashion circular, redefining fashion consumption. Founded in 2011, the company is headquartered in London, with offices in New York and Manchester, and in 2021 became a wholly-owned subsidiary of Etsy. Find out more at mission is to make fashion circular and to create an inclusive environment where everyone is welcome, no matter who they are or where they're from. Just as our platform connects people globally, we believe our workplace should reflect the diversity of the communities we serve. We thrive on the power of different perspectives and experiences, knowing they drive innovation and bring us closer to our users. We're proud to be an equal opportunity employer, providing employment opportunities without regard to age, ethnicity, religion or belief, gender identity, sex, sexual orientation, disability, pregnancy or maternity, marriage and civil partnership, or any other protected status. We're continuously evolving our recruitment processes to ensure fairness and are open to accommodating any needs you might have.If, due to a disability, you need adjustments to complete the application, please let us know by sending an email with your name, the role to which you would like to apply, and the type of support you need to complete the application to . For any other non-disability related questions, please reach out to our Talent Partners.Job DescriptionDepop is looking for an experienced Senior Backend Software Engineer to join us permanently.Within this role, you'll be working in a cross-functional Payments team in partnership with mobile, web and machine learning/data science teams to drive the team to success.Responsibilities:As a Senior Backend Engineer within this team, you can expect to:Work closely with Engineering Managers, Product Managers, Product Designers, and various Engineers to understand problems and to design solutionsProduce high-quality code that is well-structured and simple to understand that will be used by 1M+ active daily usersTake ownership of product development, from feature discovery, to the breakdown of work, and its implementationEnd-to-end application support, including production incident managementEmbrace agile methodologies and user-centred thinkingEngage in a culture of continuous improvement by attending events such as blameless post-mortems, architecture reviews, and engineering guild sessions Collaborate on a daily basis with fellow engineers in the cross functional environment to solve problems and write codeMentor and coach your colleaguesOwn your code, workflows and, data through their entire lifecycleDesired experience:Writing high quality code in TypeScript, Scala, Java, Kotlin or another JVM languageRelational databases, ideally PostgresNoSQL datastores (e.g. DynamoDB)Stream processing: (e.g. Kafka)Experience building scalable web applications serving 10,000s of requests per secondDevOps cultureAbility to proactively find and solve complex problems independently, but also know when to seek guidance or help from your peers.Product-oriented mindset with a focus on solving real business problems rather than over-engineering solutions.Experience with iterative development using A/B testingMust haves:Solid software engineering experience. Strong evidence that you can learn our Scala stack effectively. We use TypeScript and Scala.Willing to work across multiple paradigms and languages, such as backend or data work, using Scala and Python.Strong technical and non-technical communication skillsProficient in testing solutions at different levels, unit and integrationExperience with relational or non-relational databases, preferably PostgreSQL and DynamoDBExperience with Kubernetes or similarBonus points:Experience with payment SDKs (Stripe, PayPal, or similar)Experience in marketplace or fintech environmentsExperience with Play frameworkExperience with eCommerceExperience with event-driven architectures, preferably using KafkaExperience in using production AWS infrastructure, ideally with TerraformExperience with PythonExperience with data engineeringAdditional InformationHealth + Mental WellbeingPMI and cash plan healthcare access with BupaSubsidised counselling and coaching with Self SpaceCycle to Work scheme with options from Evans or the Green Commute InitiativeEmployee Assistance Programme (EAP) for 24/7 confidential supportMental Health First Aiders across the business for support and signpostingWork/Life Balance:25 days of annual leave with the option to carry over up to 5 daysImpact hours: Up to 2 days of additional paid leave per year for volunteeringFully paid 4-week sabbatical after completion of 5 years of consecutive service with Depop, to give you a chance to recharge or do something you love.Flexible Working: MyMode hybrid-working model with Flex, Office-Based, and Remote options role-dependentAll offices are dog-friendlyFamily Life:For birth parent: 20 weeks of paid parental leave for full-time regular employeesFor non-birth parents: 12 weeks of paid parental leave for full-time regular employeesIVF leave, shared parental leave, and paid emergency parent/carer leaveLearn + Grow:Twice-yearly development chats and yearly performance reviewsLearning budgetUpskilling our employees with company-wide training workshops, materials and resourcesYour Future:Life Insurance (financial compensation of 3x your salary)Pension matching up to 6% of full base salary with AvivaDepop Extras:In-office Depop Shop (that's free!) and a packing station with free delivery.Special milestones are celebrated with gifts and rewards!
About us i6 provides the world's most advanced end-to-end Aviation fuel management technology - enabling operational efficiency, transparency, and sustainability for airlines, fuel service providers, and suppliers. Our cloud-based solutions digitise the entire aviation fuel lifecycle through real-time fuel inventory and into-plane management platforms, patented electronic refuelling technology, and advanced fuel analytics and insights. With the adoption of our technology, our customers have been able to reduce thousands of tonnes of CO2 and benefited from millions in cost savings. We are a remote first company however for this role we are only able to consider applicants based in the UK. Your new role In your new role as Head of QA at i6, you will lead the quality assurance function and drive a strategic transformation from manual to automated testing practices. You will be pivotal in establishing i6's QA strategy, building a high-performing QA team, and ensuring our products meet the highest standards for safety, reliability, and performance in mission-critical aviation operations. What you will do QA Strategy & Leadership: Define and execute the QA strategy for i6, with a specific focus on transitioning from manual to automated testing approaches across all products Lead, mentor, and develop the QA team, fostering a culture of quality, continuous improvement, and technical excellence Report on quality metrics, test coverage, and team performance to the CTO and executive leadership Test Automation Transformation: Drive the migration from manual testing processes to comprehensive automated testing frameworks Evaluate, select, and implement appropriate test automation tools and frameworks for i6's technology stack Adopt and integrate AI-powered testing tools to increase the capacity and effectiveness of the QA function Build automated test suites covering unit, integration, API, UI, and end-to-end testing Establish CI/CD integration for automated testing to enable rapid, confident releases Define the optimal balance between automated and manual testing for different scenarios Quality Assurance Operations: Design and implement test strategies for complex, distributed systems in the aviation fuel management domain Ensure comprehensive test coverage across i6's product suite (Fusion6, Reconcile6, eHandshake, Perspective6, Synthesis6) Develop and maintain QA processes, standards, and documentation Oversee regression testing, performance testing, security testing, and exploratory testing activities Collaborate with Product and Engineering teams to define acceptance criteria and quality gates Risk Management & Compliance: Identify quality risks in product development and implement appropriate mitigation strategies Ensure testing approaches meet the stringent safety and reliability requirements of the aviation industry Support compliance with relevant certifications and standards (ISO 9001, ISO 27001, SOC 2) Collaboration & Continuous Improvement: Partner with Engineering Managers and Product Managers to integrate QA early in the development process Work with Customer Success and Support teams to incorporate customer feedback into testing priorities Communicate quality status, risks, and improvements clearly to technical and non-technical stakeholders Who you are Essential Experience: 7+ years of experience in software quality assurance, with at least 3 years in a leadership role Proven track record of successfully leading a transition from manual to automated testing in a software organization - this is critical Experience managing and developing QA teams, including distributed or remote teams Strong background in test automation frameworks, tools, and best practices Experience with complex, cloud-based SaaS products and distributed systems Demonstrated ability to build QA strategies from the ground up and execute them successfully Experience testing web and mobile applications, including the creation of automated test suites. Technical Skills: Expertise in test automation tools and frameworks (e.g., Selenium, Cypress, Playwright, Postman/Newman, JUnit, pytest) Strong understanding of CI/CD pipelines and DevOps practices (e.g., GitLab CI, GitHub Actions) Experience evaluating and adopting AI-powered testing tools to enhance QA capacity and efficiency Proficiency with API testing, performance testing, and security testing methodologies Experience with Cloud platforms (GCP, AWS) and containerization (Docker, Kubernetes) Familiarity with monitoring, observability, and quality metrics tools A bit more about us We've recently raised our Series B funding. We are a remote first company with an office in Manchester and we will have an office in London at the end of 2026/early 2027. Each team has its own norms; the Tech Team aim to meet up in person once a month, at either the London or Manchester office. These trips are self funded. We aim for all of the company to come together for a day once a quarter. Our benefits include: 25 days annual leave + your birthday day off, private healthcare and 5% pension contribution.
26/07/2026
Full time
About us i6 provides the world's most advanced end-to-end Aviation fuel management technology - enabling operational efficiency, transparency, and sustainability for airlines, fuel service providers, and suppliers. Our cloud-based solutions digitise the entire aviation fuel lifecycle through real-time fuel inventory and into-plane management platforms, patented electronic refuelling technology, and advanced fuel analytics and insights. With the adoption of our technology, our customers have been able to reduce thousands of tonnes of CO2 and benefited from millions in cost savings. We are a remote first company however for this role we are only able to consider applicants based in the UK. Your new role In your new role as Head of QA at i6, you will lead the quality assurance function and drive a strategic transformation from manual to automated testing practices. You will be pivotal in establishing i6's QA strategy, building a high-performing QA team, and ensuring our products meet the highest standards for safety, reliability, and performance in mission-critical aviation operations. What you will do QA Strategy & Leadership: Define and execute the QA strategy for i6, with a specific focus on transitioning from manual to automated testing approaches across all products Lead, mentor, and develop the QA team, fostering a culture of quality, continuous improvement, and technical excellence Report on quality metrics, test coverage, and team performance to the CTO and executive leadership Test Automation Transformation: Drive the migration from manual testing processes to comprehensive automated testing frameworks Evaluate, select, and implement appropriate test automation tools and frameworks for i6's technology stack Adopt and integrate AI-powered testing tools to increase the capacity and effectiveness of the QA function Build automated test suites covering unit, integration, API, UI, and end-to-end testing Establish CI/CD integration for automated testing to enable rapid, confident releases Define the optimal balance between automated and manual testing for different scenarios Quality Assurance Operations: Design and implement test strategies for complex, distributed systems in the aviation fuel management domain Ensure comprehensive test coverage across i6's product suite (Fusion6, Reconcile6, eHandshake, Perspective6, Synthesis6) Develop and maintain QA processes, standards, and documentation Oversee regression testing, performance testing, security testing, and exploratory testing activities Collaborate with Product and Engineering teams to define acceptance criteria and quality gates Risk Management & Compliance: Identify quality risks in product development and implement appropriate mitigation strategies Ensure testing approaches meet the stringent safety and reliability requirements of the aviation industry Support compliance with relevant certifications and standards (ISO 9001, ISO 27001, SOC 2) Collaboration & Continuous Improvement: Partner with Engineering Managers and Product Managers to integrate QA early in the development process Work with Customer Success and Support teams to incorporate customer feedback into testing priorities Communicate quality status, risks, and improvements clearly to technical and non-technical stakeholders Who you are Essential Experience: 7+ years of experience in software quality assurance, with at least 3 years in a leadership role Proven track record of successfully leading a transition from manual to automated testing in a software organization - this is critical Experience managing and developing QA teams, including distributed or remote teams Strong background in test automation frameworks, tools, and best practices Experience with complex, cloud-based SaaS products and distributed systems Demonstrated ability to build QA strategies from the ground up and execute them successfully Experience testing web and mobile applications, including the creation of automated test suites. Technical Skills: Expertise in test automation tools and frameworks (e.g., Selenium, Cypress, Playwright, Postman/Newman, JUnit, pytest) Strong understanding of CI/CD pipelines and DevOps practices (e.g., GitLab CI, GitHub Actions) Experience evaluating and adopting AI-powered testing tools to enhance QA capacity and efficiency Proficiency with API testing, performance testing, and security testing methodologies Experience with Cloud platforms (GCP, AWS) and containerization (Docker, Kubernetes) Familiarity with monitoring, observability, and quality metrics tools A bit more about us We've recently raised our Series B funding. We are a remote first company with an office in Manchester and we will have an office in London at the end of 2026/early 2027. Each team has its own norms; the Tech Team aim to meet up in person once a month, at either the London or Manchester office. These trips are self funded. We aim for all of the company to come together for a day once a quarter. Our benefits include: 25 days annual leave + your birthday day off, private healthcare and 5% pension contribution.
Lead Data Engineer As a Lead Data Engineer (Consultant) at Kainos you will be responsible for designing and developing data processing and data persistence software components for solutions which handle data at scale. Working in agile teams, Lead Data Engineers provide strong development leadership for team members and take responsibility for the quality of the codebase as well as the match to user needs. Your responsibilities will include: Taking responsibility for the development of whole components or subsystems within a team. Development incorporates design, code, test and defect resolution. Focusing on hands on design and development, using open source and commercial platforms. Defining and enforcing development best practice and coaching team members to ensure consistency. Working with project architects, taking responsibility for non functional needs of ETL/ELT data processing pipelines such as robustness and performance. Taking responsibility for standards and execution of unit and integration testing done within the team. Taking responsibility for software product due diligence and integration. Leading troubleshooting and tuning of activities. Working with Operations teams to ensure the application software is operationally ready. Working with Security Architects and accreditors to ensure compliance with relevant legal and security requirements Advising customers and managers and other team members of the estimated effort and technical implications of user stories and user journeys. Contributing to technical proposals as part of the sales process. Managing, coaching and developing a small number of staff, with a focus on managing employee performance and assisting in their career development. You'll also provide direction for your team as you solve problems together Minimum (essential) requirements: Experience of leading a team of engineers in the implementation of data intensive system components Experience of applying standards for design (patterns), development, (style guides) and operational readiness (automation, deployment) Proficient software development experience in one of Java, Scala, or Python Software development experience withdata-processing platforms from vendors including Informatica, Azure Databricks or any relevant ETL tools Expert in SQL or SQL extensions for analytical use case Expert understanding of distributed data stores and data processing frameworks Ability to simply and clearly communicate technical design both written and verbally Proficient in designing analytical and operational data models A keen interest in AI technologies Desirable: Comfortable with Data Warehouse methodsandtechniques Actively shares their thoughts and views on data practices AWS/Azure/GCP Certified in Data Services Expertise in continuous improvement and sharing input on data best practice Participation in development and/or technology communities Practical experience with AI technologies, tools, processes and delivery Who you are: Our vision is to enable outstanding people to create digital solutions that have a positive impact on people's lives. Our values aren't abstract; they are the behaviours we expect from each other every day, and underpin everything that we do. We expect everyone to display our values by being determined in how obstacles are overcome; honest when dealing with others; respectful of how you treat others; creative to find solutions to complex problems and cooperative by sharing information, knowledge and experience. These values, applied collectively, help to produce an outstanding Kainos person, team and culture. About us Kainos is a high growth IT services company providing digital technology solutions and agile software development to enterprise customers. Across our 30-year history, we have worked on transformational projects across government, NHS and a myriad of private sector clients.
26/07/2026
Full time
Lead Data Engineer As a Lead Data Engineer (Consultant) at Kainos you will be responsible for designing and developing data processing and data persistence software components for solutions which handle data at scale. Working in agile teams, Lead Data Engineers provide strong development leadership for team members and take responsibility for the quality of the codebase as well as the match to user needs. Your responsibilities will include: Taking responsibility for the development of whole components or subsystems within a team. Development incorporates design, code, test and defect resolution. Focusing on hands on design and development, using open source and commercial platforms. Defining and enforcing development best practice and coaching team members to ensure consistency. Working with project architects, taking responsibility for non functional needs of ETL/ELT data processing pipelines such as robustness and performance. Taking responsibility for standards and execution of unit and integration testing done within the team. Taking responsibility for software product due diligence and integration. Leading troubleshooting and tuning of activities. Working with Operations teams to ensure the application software is operationally ready. Working with Security Architects and accreditors to ensure compliance with relevant legal and security requirements Advising customers and managers and other team members of the estimated effort and technical implications of user stories and user journeys. Contributing to technical proposals as part of the sales process. Managing, coaching and developing a small number of staff, with a focus on managing employee performance and assisting in their career development. You'll also provide direction for your team as you solve problems together Minimum (essential) requirements: Experience of leading a team of engineers in the implementation of data intensive system components Experience of applying standards for design (patterns), development, (style guides) and operational readiness (automation, deployment) Proficient software development experience in one of Java, Scala, or Python Software development experience withdata-processing platforms from vendors including Informatica, Azure Databricks or any relevant ETL tools Expert in SQL or SQL extensions for analytical use case Expert understanding of distributed data stores and data processing frameworks Ability to simply and clearly communicate technical design both written and verbally Proficient in designing analytical and operational data models A keen interest in AI technologies Desirable: Comfortable with Data Warehouse methodsandtechniques Actively shares their thoughts and views on data practices AWS/Azure/GCP Certified in Data Services Expertise in continuous improvement and sharing input on data best practice Participation in development and/or technology communities Practical experience with AI technologies, tools, processes and delivery Who you are: Our vision is to enable outstanding people to create digital solutions that have a positive impact on people's lives. Our values aren't abstract; they are the behaviours we expect from each other every day, and underpin everything that we do. We expect everyone to display our values by being determined in how obstacles are overcome; honest when dealing with others; respectful of how you treat others; creative to find solutions to complex problems and cooperative by sharing information, knowledge and experience. These values, applied collectively, help to produce an outstanding Kainos person, team and culture. About us Kainos is a high growth IT services company providing digital technology solutions and agile software development to enterprise customers. Across our 30-year history, we have worked on transformational projects across government, NHS and a myriad of private sector clients.
Who we are looking for The Technical Writer, VP responsibilities will help support uplifting the reporting associated with overall regulatory programs. This includes: Monthly SteerCo material, Quarterly Metrics, Outcomes Dashboard, Monthly Spotlights, Regulatory decks, and other ad-hoc Senior Management requests. This resource will also contribute to the regulatory program as a Project Manager, supporting and guiding program activities, and advancing the development and execution of a future state design including operating model. They will serve as a liaison between technical and non-technical teams, and be responsible for understanding and translating complex technical concepts into language that is easily understood by stakeholders. The successful candidate will take initiative, exercise independent thinking, multi-task activities, set priorities, and meet aggressive deadlines in a fast paced environment. Must have strong interpersonal, organizational, and communication skills and be interested in working in a professional and team-oriented environment. What you will be responsible for Technical Writing Work across Regulatory Governance leads and Execution workstream leads to uplift existing reporting and assist with communicating strategy and effective story-telling associated with the regulatory program. Ability to translate technical details to executive/regulatory reporting needs. Develop content to explain new technologies/processes, helping to implement solutions that improve how information is delivered to stakeholders. Develop process to maintain documentation hub (new releases, reviews, periodic refresh). Assist with all needed technical writing including business cases which include scope requirements, outcomes, benefits, metrics, training courses as needed. Project Management Leads the end-to-end planning and management of a small to medium cross technology team initiatives. Plans, organizes and controls the activities of cross-functional project teams. Develops and maintains an end-to-end project plan (in Jira), maintains project level RAID log. Provides updates on OKRs, project execution metrics and outcomes. Provides updates to be included in Monthly SteerCo material. Coordinates communication across the multiple project stakeholders with ability to translate from granular technical level to an executive consumable level. Identifies and uses best practices for project management. Demonstrates an understanding of the impact of problems across the organization and facilitates a collaborative solution. Coordinate across many teams with different responsibilities and goals to communicate, negotiate, and manage tasks. What we value Experience working with the Agile Software Development Methodology, Jira advanced roadmap or other Project/Program Management tools would be a plus. The ability to roll-up technical updates to senior and executive business management is critical. Experience and desire to interface with external clients is also important for the person assuming this role. Candidate is knowledgeable in IT risk Candidate is knowledgeable and/or has experience with global financial regulatory programs Candidate is able to work collaboratively with others to produce a quality work product Candidate is able to clearly articulate impactful executive messaging Candidate is knowledgeable with effective business writing methods and techniques Advanced MS Excel, Word, PowerPoint, and presentation skills, etc. Education & Preferred Qualifications Bachelor's degree in Computer Science / Information Technology, IT Security, Risk Management, or a related field 5 to 8 years of experience working in IT within the Financial Services industry. Technical acumen including the ability to understand and articulate technical topics. Ability to take technical content and processes and develop it into consumable documentation and communications Strong Project Management skill set. Strong understanding of current technologies with past experience in a technical role. Outstanding communication skills with confidence to deliver difficult messages to senior and executive management when necessary. Proficiency with latest tools: Sharepoint, Jira, Confluence, Microsoft Project, Visio, Excel, and Word required Self-starter who can reach out to teams to understand details of projects, identify issues and propose and lead the implementation of solutions. Excellent collaboration skills including the ability to partner with key stakeholders and cross functional teams Are you the right candidate? Yes! We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don't necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit. Why this role is important to us Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We're driving the company's digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation. We offer a collaborative environment where technology skills and innovation are valued in a global organization. We're looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company. Join us if you want to grow your technical skills, solve real problems and make your mark on our industry. About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Read more information on jobs at Read our CEO Statement Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at Read our CEO Statement
26/07/2026
Full time
Who we are looking for The Technical Writer, VP responsibilities will help support uplifting the reporting associated with overall regulatory programs. This includes: Monthly SteerCo material, Quarterly Metrics, Outcomes Dashboard, Monthly Spotlights, Regulatory decks, and other ad-hoc Senior Management requests. This resource will also contribute to the regulatory program as a Project Manager, supporting and guiding program activities, and advancing the development and execution of a future state design including operating model. They will serve as a liaison between technical and non-technical teams, and be responsible for understanding and translating complex technical concepts into language that is easily understood by stakeholders. The successful candidate will take initiative, exercise independent thinking, multi-task activities, set priorities, and meet aggressive deadlines in a fast paced environment. Must have strong interpersonal, organizational, and communication skills and be interested in working in a professional and team-oriented environment. What you will be responsible for Technical Writing Work across Regulatory Governance leads and Execution workstream leads to uplift existing reporting and assist with communicating strategy and effective story-telling associated with the regulatory program. Ability to translate technical details to executive/regulatory reporting needs. Develop content to explain new technologies/processes, helping to implement solutions that improve how information is delivered to stakeholders. Develop process to maintain documentation hub (new releases, reviews, periodic refresh). Assist with all needed technical writing including business cases which include scope requirements, outcomes, benefits, metrics, training courses as needed. Project Management Leads the end-to-end planning and management of a small to medium cross technology team initiatives. Plans, organizes and controls the activities of cross-functional project teams. Develops and maintains an end-to-end project plan (in Jira), maintains project level RAID log. Provides updates on OKRs, project execution metrics and outcomes. Provides updates to be included in Monthly SteerCo material. Coordinates communication across the multiple project stakeholders with ability to translate from granular technical level to an executive consumable level. Identifies and uses best practices for project management. Demonstrates an understanding of the impact of problems across the organization and facilitates a collaborative solution. Coordinate across many teams with different responsibilities and goals to communicate, negotiate, and manage tasks. What we value Experience working with the Agile Software Development Methodology, Jira advanced roadmap or other Project/Program Management tools would be a plus. The ability to roll-up technical updates to senior and executive business management is critical. Experience and desire to interface with external clients is also important for the person assuming this role. Candidate is knowledgeable in IT risk Candidate is knowledgeable and/or has experience with global financial regulatory programs Candidate is able to work collaboratively with others to produce a quality work product Candidate is able to clearly articulate impactful executive messaging Candidate is knowledgeable with effective business writing methods and techniques Advanced MS Excel, Word, PowerPoint, and presentation skills, etc. Education & Preferred Qualifications Bachelor's degree in Computer Science / Information Technology, IT Security, Risk Management, or a related field 5 to 8 years of experience working in IT within the Financial Services industry. Technical acumen including the ability to understand and articulate technical topics. Ability to take technical content and processes and develop it into consumable documentation and communications Strong Project Management skill set. Strong understanding of current technologies with past experience in a technical role. Outstanding communication skills with confidence to deliver difficult messages to senior and executive management when necessary. Proficiency with latest tools: Sharepoint, Jira, Confluence, Microsoft Project, Visio, Excel, and Word required Self-starter who can reach out to teams to understand details of projects, identify issues and propose and lead the implementation of solutions. Excellent collaboration skills including the ability to partner with key stakeholders and cross functional teams Are you the right candidate? Yes! We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don't necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit. Why this role is important to us Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We're driving the company's digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation. We offer a collaborative environment where technology skills and innovation are valued in a global organization. We're looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company. Join us if you want to grow your technical skills, solve real problems and make your mark on our industry. About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Read more information on jobs at Read our CEO Statement Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at Read our CEO Statement
What is Flagstone? Flagstone is many things. An online savings platform, reinventing how individuals, businesses, and charities manage, protect, and grow their cash. A diverse group of people, bound by a collaborative spirit, and shared purpose. And lastly, a thriving, profitable business - where smart people do their best work. Each definition shares a common thread: our unique culture. It's our pride and joy. And our competitive advantage. A feel for our culture: To revolutionise the savings market, we need to be at our best. But high performance takes more than talent - it takes a culture of kindness, respect, and growth. That's why we're building a diverse, inclusive community, where your voice is heard and valued. Where, with close support and room to develop, you can surpass even your own expectations. And be rewarded for it. We may not change the world, but can change the world of financial technology. And all it takes is a winning mix of drive, talent, and empathy. Our culture celebrates all three. Does this sound like you? You're an experience Data Leader who has taken a data function through genuine transformation. You've built self-serve adoption from the ground up, shifted accountability for data insights back to product teams, and driven real adoption across a business. You understand that moving analytics from a service function to a strategic one requires changing not just tools, but how the organisation thinks about data. What you'll do As Lead Data Analyst, you will play a key role in shifting the function from a service that reports what has happened to one that drives decisions about what should happen next. You will work closely with the Head of Data to lay the foundations for a more strategic, consultative model, building the team, the tools, and the ways of working that will continue to move Flagstone from reactive reporting to predictive, commercially driven insights. This will include: You'll drive measurable adoption of self-serve analytics across Growth, Engagement, Partnerships and beyond. This isn't about publishing dashboards; it's about training, supporting, and tracking uptake so ad hoc request volume falls and teams own their own insights. Currently, too much delivery accountability sits with analytics. You'll work with tribe leads to rebalance this through sustained, active escalation. You've done this pattern before and know how to hold the line. Managing a full resourced, high performing team of analysts. You'll build genuine partnership with tribe and function leads, not just visibility within data leadership. You drive adoption, you don't just ship and hope. Leading from the front on modern tooling and applied data science methods, and building the team's capability through coaching, pairing, and structured development. Helping analysts understand how their role is evolving, encouraging the team to move from responding to requests to proactively identifying opportunities and influencing decisions. Partnering with senior stakeholders to shape problem statements, success measures, and analytical priorities. Owning the most complex and high-impact analytical work, including methodology selection, assumptions, and interpretation. Ensuring all outputs are trusted, contextualised, reproducible, and aligned with governance expectations before informing decisions. What you'll bring Significant experience in data analytics, including ownership of high stakes analysis and operation as a hybrid IC / manager. Proven track record of landing self-serve adoption where you've led a team through this shift before. You can point to measurable outcomes e.g. falling ad hoc volume, teams confidently self-serving, sustained change. Experience rebalancing accountability in matrixed environments. You've worked in cross-functional organisations where product/tribe leadership needed to own their data insights. You know how to escalation, how to hold boundaries, and how to make the shift stick. Demonstrated ability to build partnerships across functions, not just within your team or your immediate leadership chain, but with tribe leads, product managers, and operational teams. You've driven adoption of your team's work. Strong hands-on technical capability - deep SQL, Power BI, Python or similar. You build capability by doing, not just directing. Communication and conviction, with the ability to operate credibly with senior stakeholders and hold the line on quality and ways of working when it matters. How we reward you: At Flagstone, the benefits extend beyond false gifts like "fruit and snacks". Instead, we invest in your health, wealth, and professional development. Here's a selection of our benefits: Hybrid working - Spend at least 1 day a week with your team in our collaborative London office Competitive bonus scheme - designed to reward and recognise high performance Flexible benefits budget - a pot to fund meaningful benefits for you, whether it's hormone or fertility testing, cancer screening, neuro-diversity coaching or something that matters for you. A range of salary sacrifice options to help you make tax efficient savings on electric cars, nursery schemes, home and tech goods. Working Abroad - Flagstone employees can work remotely from an approved list of locations for up to 90 days a year Mental wellbeing support - Access therapy and mental health sessions through Spill Learning and development - £1,000 personal development budget to help you grow in your role. Private health care - Enjoy all the benefits AXA has to offer, including reduced gym memberships and medical history disregarded Medical cash plan - To help you with the costs of dental and optical expenses Life insurance and Income Protection- four times your annual salary for peace of mind Matched pension contributions up to 5% 25 days holiday - plus bank holidays, well-being days and volunteering days Enhanced Parental Leave - enhanced maternity, paternity and adoption pay. All are welcome. At Flagstone, we're assembling a diverse team that defies our industry's norms. Think this role could suit you? We encourage you to apply, no matter your background.
26/07/2026
Full time
What is Flagstone? Flagstone is many things. An online savings platform, reinventing how individuals, businesses, and charities manage, protect, and grow their cash. A diverse group of people, bound by a collaborative spirit, and shared purpose. And lastly, a thriving, profitable business - where smart people do their best work. Each definition shares a common thread: our unique culture. It's our pride and joy. And our competitive advantage. A feel for our culture: To revolutionise the savings market, we need to be at our best. But high performance takes more than talent - it takes a culture of kindness, respect, and growth. That's why we're building a diverse, inclusive community, where your voice is heard and valued. Where, with close support and room to develop, you can surpass even your own expectations. And be rewarded for it. We may not change the world, but can change the world of financial technology. And all it takes is a winning mix of drive, talent, and empathy. Our culture celebrates all three. Does this sound like you? You're an experience Data Leader who has taken a data function through genuine transformation. You've built self-serve adoption from the ground up, shifted accountability for data insights back to product teams, and driven real adoption across a business. You understand that moving analytics from a service function to a strategic one requires changing not just tools, but how the organisation thinks about data. What you'll do As Lead Data Analyst, you will play a key role in shifting the function from a service that reports what has happened to one that drives decisions about what should happen next. You will work closely with the Head of Data to lay the foundations for a more strategic, consultative model, building the team, the tools, and the ways of working that will continue to move Flagstone from reactive reporting to predictive, commercially driven insights. This will include: You'll drive measurable adoption of self-serve analytics across Growth, Engagement, Partnerships and beyond. This isn't about publishing dashboards; it's about training, supporting, and tracking uptake so ad hoc request volume falls and teams own their own insights. Currently, too much delivery accountability sits with analytics. You'll work with tribe leads to rebalance this through sustained, active escalation. You've done this pattern before and know how to hold the line. Managing a full resourced, high performing team of analysts. You'll build genuine partnership with tribe and function leads, not just visibility within data leadership. You drive adoption, you don't just ship and hope. Leading from the front on modern tooling and applied data science methods, and building the team's capability through coaching, pairing, and structured development. Helping analysts understand how their role is evolving, encouraging the team to move from responding to requests to proactively identifying opportunities and influencing decisions. Partnering with senior stakeholders to shape problem statements, success measures, and analytical priorities. Owning the most complex and high-impact analytical work, including methodology selection, assumptions, and interpretation. Ensuring all outputs are trusted, contextualised, reproducible, and aligned with governance expectations before informing decisions. What you'll bring Significant experience in data analytics, including ownership of high stakes analysis and operation as a hybrid IC / manager. Proven track record of landing self-serve adoption where you've led a team through this shift before. You can point to measurable outcomes e.g. falling ad hoc volume, teams confidently self-serving, sustained change. Experience rebalancing accountability in matrixed environments. You've worked in cross-functional organisations where product/tribe leadership needed to own their data insights. You know how to escalation, how to hold boundaries, and how to make the shift stick. Demonstrated ability to build partnerships across functions, not just within your team or your immediate leadership chain, but with tribe leads, product managers, and operational teams. You've driven adoption of your team's work. Strong hands-on technical capability - deep SQL, Power BI, Python or similar. You build capability by doing, not just directing. Communication and conviction, with the ability to operate credibly with senior stakeholders and hold the line on quality and ways of working when it matters. How we reward you: At Flagstone, the benefits extend beyond false gifts like "fruit and snacks". Instead, we invest in your health, wealth, and professional development. Here's a selection of our benefits: Hybrid working - Spend at least 1 day a week with your team in our collaborative London office Competitive bonus scheme - designed to reward and recognise high performance Flexible benefits budget - a pot to fund meaningful benefits for you, whether it's hormone or fertility testing, cancer screening, neuro-diversity coaching or something that matters for you. A range of salary sacrifice options to help you make tax efficient savings on electric cars, nursery schemes, home and tech goods. Working Abroad - Flagstone employees can work remotely from an approved list of locations for up to 90 days a year Mental wellbeing support - Access therapy and mental health sessions through Spill Learning and development - £1,000 personal development budget to help you grow in your role. Private health care - Enjoy all the benefits AXA has to offer, including reduced gym memberships and medical history disregarded Medical cash plan - To help you with the costs of dental and optical expenses Life insurance and Income Protection- four times your annual salary for peace of mind Matched pension contributions up to 5% 25 days holiday - plus bank holidays, well-being days and volunteering days Enhanced Parental Leave - enhanced maternity, paternity and adoption pay. All are welcome. At Flagstone, we're assembling a diverse team that defies our industry's norms. Think this role could suit you? We encourage you to apply, no matter your background.
Business Change Specialist Cookies on BT.comWe use cookies to do things like remember what you've added to your shopping basket, offer live chat support and show you content we think you'll be interested in. If you're happy with the use of cookies by BT and selected partners, click OK.View profileEmployee Login Early Careers Our Teams About BT Group Search rolesJob DescriptionJob Title: Business Change SpecialistReq ID: 58679Job Function: Business OperationsPosting Start Date: 20/07/2026Posting End Date: 03/08/2026Division: DigitalJob Location: GBR Bristol - Assembly, GBR-Birmingham-Three Snowhill, GBR-London-BTHQ One BrahamAdvertised Salary: Competitive plus great benefitsJob Req ID:Posting Date:Function:Location:Salary: About the role This role leads large-scale Finance and Digital transformation change autonomously, shaping not only what changes, but how people behave and work as a result. You will operate as a senior change authority across complex programmes, combining delivery leadership with cultural transformation.You will design, lead and land behavioural, operational and cultural change at scale, influencing senior leaders, embedding data-led adoption, and ensuring change delivers measurable business outcomes. This is a highly visible role, trusted to operate independently, challenge constructively, and set the standard for change excellence.Finance transformation succeeds only when people adopt new ways of working. This role ensures that strategic, digital and AI-led change translates into sustained behavioural and cultural shifts across BT.You will: • Enable adoption of complex Finance and Digital change across thousands of colleagues • Embed new behaviours, mindsets and ways of working-not just new systems • Act as a senior advisor to leaders, shaping decisions that have long-term organisational impact • Set the cultural conditions for agile, customer-centric and data-driven Finance operationsThis role can be based in London, Bristol or Birmingham and our hybrid working model means you are expected to be in the office 3 days per week. This role closes for applications on 03/08/26. What you'll be doing You will be part of a small but friendly team. The team drives change management across finance and corporate units digital initiatives, with a focus on emerging areas such as AI adoption and digital transformation. They serve as early adopters and drivers of organizational change initiatives, embedding change expertise within finance programs and enabling broader digital workplace and security functions.The role involves working on large-scale programs with significant organizational impact, providing meaningful and varied work across different technologies and business areas. Change & Transformation Leadership • Lead end-to-end change strategies for high-profile Finance and Digital transformation programmes, operating autonomously with minimal oversight • Own the change approach across programmes, ensuring alignment to business strategy, cultural outcomes and transformation goals • Provide confident senior challenge and assurance to programme and executive leaders Cultural & Behavioural Change • Design and embed behavioural change strategies that drive sustainable adoption, accountability and new ways of working • Shape cultural outcomes aligned to agility, customer focus, data-led decision making and continuous improvement • Influence leadership behaviours to reinforce and role-model change Data-Led Adoption & Value Realisation • Define, track and act on clear adoption, readiness and behavioural KPIs • Use insight and data to diagnose adoption risks, target interventions and demonstrate business value • Ensure change activity delivers measurable outcomes, not just activity Agile & AI-Enabled Change • Lead change within agile delivery models and tribe structures, ensuring change keeps pace with delivery • Act as a subject-matter expert in AI-enabled change, including generative AI adoption in Finance • Integrate learning, communications, engagement and leadership actions into a single coherent change plan Stakeholder Influence & Consulting • Build trusted partnerships with senior stakeholders (Director / MD level), acting as a strategic advisor • Influence across complex stakeholder landscapes including vendors, partners, onshore/offshore teams and executive sponsors • Facilitate executive and senior leadership workshops with clear outcomes and decisions Portfolio Oversight & Risk Management • Identify and manage cross-programme risks, dependencies and change saturation across the Finance transformation portfolio • Intervene early where adoption, leadership alignment or cultural readiness is at risk • Coach and develop other change professionals through thought leadership and role modelling Managing a global team • Connecting colleagues across geography's to drive successful change outcomes for the business • Facilitating workshops both in person and virtually Essential Skills / Experience Change & Transformation Expertise • Deep expertise in agile, human-centred and enterprise change management • Proven ability to design and lead change in complex, large-scale Finance or Digital transformations • Confident operating independently in ambiguous, fast-moving environments Leadership & Influence • Exceptional stakeholder management and influencing skills at senior levels • Ability to challenge constructively, navigate conflict and build alignment • Strong facilitation, storytelling and executive communication skills Data, Insight & Communication • Strong analytical capability, using data to shape decisions and narratives • Ability to translate complex insight into compelling, clear messages for diverse audiences Strong project management skills • Ability to create implement and drive change management plans from initiation through to completion Desirable Skills / Experience Strategic & Commercial Acumen • Strong understanding of business strategy, financial drivers, KPIs and value realisation Design & Culture Change • Experience shaping operating models, ways of working, behaviours and culture Learning & Capability Building • Ability to identify capability gaps and partner with L&D to build targeted learning and enablement Change Management certified e.g., Certified Change Management Professional (CCMP), Change Management Specialist (CMS), Certified Problem and Change Manager (CPCM), Prosci Change Management, BQF certified• Change delivery experience within Financial Services. Knowledge of SAP preferred . Knowledge of financial global processes and financial stakeholder structure impacted by technical and process change. • Change & Communication SME, being able to demonstrate leading change in complex corporate programmes for Digital transformation. Includes stakeholder engagement across multiple functions/organisations, with executive/director level engagement. • Agile programme or project management experience , including planning, adapting plans, managing risks and issues as well as stakeholder management Our Package Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life.You can design the package to suit you and your lifestyle. Your core benefits include:• 10% on target annual bonus • Access to an online private GP 24/7 for you and your immediate family • Market-leading paid carers leave with up to 2 weeks off • Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay • Discounted EE and BT products, including mobile and broadband • Market leading Pension scheme - 5% from you and 10% from us • Holiday purchase schemeBT Group is the UK's leading communications group and the holding company behind some of the country's most recognised brands - including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.BT Group's role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next - simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country's most important companies.
26/07/2026
Full time
Business Change Specialist Cookies on BT.comWe use cookies to do things like remember what you've added to your shopping basket, offer live chat support and show you content we think you'll be interested in. If you're happy with the use of cookies by BT and selected partners, click OK.View profileEmployee Login Early Careers Our Teams About BT Group Search rolesJob DescriptionJob Title: Business Change SpecialistReq ID: 58679Job Function: Business OperationsPosting Start Date: 20/07/2026Posting End Date: 03/08/2026Division: DigitalJob Location: GBR Bristol - Assembly, GBR-Birmingham-Three Snowhill, GBR-London-BTHQ One BrahamAdvertised Salary: Competitive plus great benefitsJob Req ID:Posting Date:Function:Location:Salary: About the role This role leads large-scale Finance and Digital transformation change autonomously, shaping not only what changes, but how people behave and work as a result. You will operate as a senior change authority across complex programmes, combining delivery leadership with cultural transformation.You will design, lead and land behavioural, operational and cultural change at scale, influencing senior leaders, embedding data-led adoption, and ensuring change delivers measurable business outcomes. This is a highly visible role, trusted to operate independently, challenge constructively, and set the standard for change excellence.Finance transformation succeeds only when people adopt new ways of working. This role ensures that strategic, digital and AI-led change translates into sustained behavioural and cultural shifts across BT.You will: • Enable adoption of complex Finance and Digital change across thousands of colleagues • Embed new behaviours, mindsets and ways of working-not just new systems • Act as a senior advisor to leaders, shaping decisions that have long-term organisational impact • Set the cultural conditions for agile, customer-centric and data-driven Finance operationsThis role can be based in London, Bristol or Birmingham and our hybrid working model means you are expected to be in the office 3 days per week. This role closes for applications on 03/08/26. What you'll be doing You will be part of a small but friendly team. The team drives change management across finance and corporate units digital initiatives, with a focus on emerging areas such as AI adoption and digital transformation. They serve as early adopters and drivers of organizational change initiatives, embedding change expertise within finance programs and enabling broader digital workplace and security functions.The role involves working on large-scale programs with significant organizational impact, providing meaningful and varied work across different technologies and business areas. Change & Transformation Leadership • Lead end-to-end change strategies for high-profile Finance and Digital transformation programmes, operating autonomously with minimal oversight • Own the change approach across programmes, ensuring alignment to business strategy, cultural outcomes and transformation goals • Provide confident senior challenge and assurance to programme and executive leaders Cultural & Behavioural Change • Design and embed behavioural change strategies that drive sustainable adoption, accountability and new ways of working • Shape cultural outcomes aligned to agility, customer focus, data-led decision making and continuous improvement • Influence leadership behaviours to reinforce and role-model change Data-Led Adoption & Value Realisation • Define, track and act on clear adoption, readiness and behavioural KPIs • Use insight and data to diagnose adoption risks, target interventions and demonstrate business value • Ensure change activity delivers measurable outcomes, not just activity Agile & AI-Enabled Change • Lead change within agile delivery models and tribe structures, ensuring change keeps pace with delivery • Act as a subject-matter expert in AI-enabled change, including generative AI adoption in Finance • Integrate learning, communications, engagement and leadership actions into a single coherent change plan Stakeholder Influence & Consulting • Build trusted partnerships with senior stakeholders (Director / MD level), acting as a strategic advisor • Influence across complex stakeholder landscapes including vendors, partners, onshore/offshore teams and executive sponsors • Facilitate executive and senior leadership workshops with clear outcomes and decisions Portfolio Oversight & Risk Management • Identify and manage cross-programme risks, dependencies and change saturation across the Finance transformation portfolio • Intervene early where adoption, leadership alignment or cultural readiness is at risk • Coach and develop other change professionals through thought leadership and role modelling Managing a global team • Connecting colleagues across geography's to drive successful change outcomes for the business • Facilitating workshops both in person and virtually Essential Skills / Experience Change & Transformation Expertise • Deep expertise in agile, human-centred and enterprise change management • Proven ability to design and lead change in complex, large-scale Finance or Digital transformations • Confident operating independently in ambiguous, fast-moving environments Leadership & Influence • Exceptional stakeholder management and influencing skills at senior levels • Ability to challenge constructively, navigate conflict and build alignment • Strong facilitation, storytelling and executive communication skills Data, Insight & Communication • Strong analytical capability, using data to shape decisions and narratives • Ability to translate complex insight into compelling, clear messages for diverse audiences Strong project management skills • Ability to create implement and drive change management plans from initiation through to completion Desirable Skills / Experience Strategic & Commercial Acumen • Strong understanding of business strategy, financial drivers, KPIs and value realisation Design & Culture Change • Experience shaping operating models, ways of working, behaviours and culture Learning & Capability Building • Ability to identify capability gaps and partner with L&D to build targeted learning and enablement Change Management certified e.g., Certified Change Management Professional (CCMP), Change Management Specialist (CMS), Certified Problem and Change Manager (CPCM), Prosci Change Management, BQF certified• Change delivery experience within Financial Services. Knowledge of SAP preferred . Knowledge of financial global processes and financial stakeholder structure impacted by technical and process change. • Change & Communication SME, being able to demonstrate leading change in complex corporate programmes for Digital transformation. Includes stakeholder engagement across multiple functions/organisations, with executive/director level engagement. • Agile programme or project management experience , including planning, adapting plans, managing risks and issues as well as stakeholder management Our Package Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life.You can design the package to suit you and your lifestyle. Your core benefits include:• 10% on target annual bonus • Access to an online private GP 24/7 for you and your immediate family • Market-leading paid carers leave with up to 2 weeks off • Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay • Discounted EE and BT products, including mobile and broadband • Market leading Pension scheme - 5% from you and 10% from us • Holiday purchase schemeBT Group is the UK's leading communications group and the holding company behind some of the country's most recognised brands - including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.BT Group's role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next - simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country's most important companies.
Siemens Healthineers in the United Kingdom seeks a Technical Product Manager for Healthcare Software Platforms to define and evolve the product strategy for distributed tools, with regulatory alignment. Lead cross functional discussions with Engineering, Clinical, QA and Customer Success to translate requirements into clear epics, backlogs, and API/data-flow decisions. A strong technical background, stakeholder management, and experience in regulated environments are essential, with a focus on
26/07/2026
Full time
Siemens Healthineers in the United Kingdom seeks a Technical Product Manager for Healthcare Software Platforms to define and evolve the product strategy for distributed tools, with regulatory alignment. Lead cross functional discussions with Engineering, Clinical, QA and Customer Success to translate requirements into clear epics, backlogs, and API/data-flow decisions. A strong technical background, stakeholder management, and experience in regulated environments are essential, with a focus on
ASSA ABLOY Global Solutions
Solihull, West Midlands
Select how often (in days) to receive an alert: Create Alert Not applicable IT, Telecom & Internet Travel Required: 0%-10% 30-Sep-2026 Can you bring your strong backend development skills to our team? Join our team in Solihull, UK and enjoy a collaborative culture that empowers you to build a career you can be proud of. This role is hybrid. What you would do as our LeadBackendEngineer Biosite provides biometric access control and workforce management software solutions for the construction industry and Biosite is expanding the team and is looking for aLead Backend Engineerto support its growth journey. Joining the R&D team, the Lead Backend Engineer, reporting directly to the Head of Software, will play an essential role in R&D to drive profitable and sustainable growth, whilst upholding company values. We are seeking a highly skilled and experienced Lead Backend Engineer to join our dynamic team. The ideal candidate will be an expert in C++, with a passion for building scalable, high-quality applications. The Lead Backend Engineer will be responsible for leading the development of the backend stack, ensuring best practices are followed, and collaborate closely with front-end engineers and the Product team to deliver highly efficient systems. You would also: Collaborate with product managers, architects, and other stakeholders to define technical requirements and design, develop, and maintain backend systems that power our access control and security solutions. Evaluate , develop, and implement AI-powered tools and solutions to enhance products, engineering productivity, and operational efficiency and optimize performance, scalability, and reliability of our APIs and services. Stay current with emerging AI technologies and provide technical leadership on the adoption of AI best practices across the team and participate in API design discussions and contribute to the evolution of our platform. Lead and assist a team of backend engineers, fostering a collaborative, high-performing engineering culture and own technical delivery for backend projects, ensuring work is well-planned, tracked, and delivered on time. Facilitate sprint planning, stand-ups, and retrospectives in collaboration with product and delivery teams and identify bottlenecks, optimize database queries, and improve system efficiency, write unit tests, participate in code reviews and collaborate with QA engineers to ensure high-quality software releases. The skills and experience you need Has a Bachelor's or Master's degree in Computer Science, Engineering, or a related field and has proven experience as a Lead Backend Engineer or similar role. Has strong proficiency in C++, with fair knowledge of the language specification and thorough knowledge of the standard library, STL containers, and algorithms. Has experience developing, integrating, or deploying AI/ML-powered solutions and is familiar with Large Language Models (LLMs), AI-assisted development tools, and modern AI frameworks. Has understanding of AI system architecture, prompt engineering, vector databases, RAG (Retrieval-Augmented Generation), and AI service integration and has experience evaluating Has knowledge of database systems and excellent problem-solving skills and a proactive attitude. What we offer Salary commensurate with experience. Flexible hours, 37.5 hours a week with core hours between 10am and 4pm (GMT/BST). 24 days leave, increasing 1 day/year after 2 years of employment. The role is hybridwith at least2-3daysper week expected at our modern purpose-built offices in Solihull, UK. Company pension scheme. 10% time available to work on your own projects and ideas. We review applications regularly, so don't wait We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us. Just set up your profile and apply here. To make sure your personal data is safe, we don't look at any applications sent by email or post. If you have any questions about the role or the process, email Monika Fikrová, Talent Acquisition Business Partner, at . Let's create a safer and more open world - together! To find out more about us, visit We are the ASSA ABLOY Group Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces - physical and virtual - safer, more secure, and easier to access. As an employer, we value results - not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
26/07/2026
Full time
Select how often (in days) to receive an alert: Create Alert Not applicable IT, Telecom & Internet Travel Required: 0%-10% 30-Sep-2026 Can you bring your strong backend development skills to our team? Join our team in Solihull, UK and enjoy a collaborative culture that empowers you to build a career you can be proud of. This role is hybrid. What you would do as our LeadBackendEngineer Biosite provides biometric access control and workforce management software solutions for the construction industry and Biosite is expanding the team and is looking for aLead Backend Engineerto support its growth journey. Joining the R&D team, the Lead Backend Engineer, reporting directly to the Head of Software, will play an essential role in R&D to drive profitable and sustainable growth, whilst upholding company values. We are seeking a highly skilled and experienced Lead Backend Engineer to join our dynamic team. The ideal candidate will be an expert in C++, with a passion for building scalable, high-quality applications. The Lead Backend Engineer will be responsible for leading the development of the backend stack, ensuring best practices are followed, and collaborate closely with front-end engineers and the Product team to deliver highly efficient systems. You would also: Collaborate with product managers, architects, and other stakeholders to define technical requirements and design, develop, and maintain backend systems that power our access control and security solutions. Evaluate , develop, and implement AI-powered tools and solutions to enhance products, engineering productivity, and operational efficiency and optimize performance, scalability, and reliability of our APIs and services. Stay current with emerging AI technologies and provide technical leadership on the adoption of AI best practices across the team and participate in API design discussions and contribute to the evolution of our platform. Lead and assist a team of backend engineers, fostering a collaborative, high-performing engineering culture and own technical delivery for backend projects, ensuring work is well-planned, tracked, and delivered on time. Facilitate sprint planning, stand-ups, and retrospectives in collaboration with product and delivery teams and identify bottlenecks, optimize database queries, and improve system efficiency, write unit tests, participate in code reviews and collaborate with QA engineers to ensure high-quality software releases. The skills and experience you need Has a Bachelor's or Master's degree in Computer Science, Engineering, or a related field and has proven experience as a Lead Backend Engineer or similar role. Has strong proficiency in C++, with fair knowledge of the language specification and thorough knowledge of the standard library, STL containers, and algorithms. Has experience developing, integrating, or deploying AI/ML-powered solutions and is familiar with Large Language Models (LLMs), AI-assisted development tools, and modern AI frameworks. Has understanding of AI system architecture, prompt engineering, vector databases, RAG (Retrieval-Augmented Generation), and AI service integration and has experience evaluating Has knowledge of database systems and excellent problem-solving skills and a proactive attitude. What we offer Salary commensurate with experience. Flexible hours, 37.5 hours a week with core hours between 10am and 4pm (GMT/BST). 24 days leave, increasing 1 day/year after 2 years of employment. The role is hybridwith at least2-3daysper week expected at our modern purpose-built offices in Solihull, UK. Company pension scheme. 10% time available to work on your own projects and ideas. We review applications regularly, so don't wait We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us. Just set up your profile and apply here. To make sure your personal data is safe, we don't look at any applications sent by email or post. If you have any questions about the role or the process, email Monika Fikrová, Talent Acquisition Business Partner, at . Let's create a safer and more open world - together! To find out more about us, visit We are the ASSA ABLOY Group Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces - physical and virtual - safer, more secure, and easier to access. As an employer, we value results - not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
About Us Club L London is the next-generation online fashion retailer for the forward-thinking woman. Conceptualised and crafted in-house and abroad, we specialise in accessible luxury and designs of unrivalled quality that flatter all figures. From prom to occasion, maternity, bridal, and beyond, we deliver an elevated shopping experience that connects our global community of trend-setting consumers, influencers, and content creators with fresh collections dropping weekly. Our engineering team builds and runs the platforms behind Club L London and Lavish Alice across multiple markets - and we're scaling fast. The Role We are looking for a Software Development Manager to lead and grow our engineering team. This is a hands on leadership role that blends people management, delivery ownership, and technical direction. You'll be responsible for the developers who build and maintain our e commerce platforms, integrations, and data systems - setting the standards, shaping the roadmap, and making sure we ship reliable, scalable software at pace. You'll manage a team of full stack and backend engineers, own delivery end to end, and remain close enough to the code to make sound architectural calls and unblock your team. You'll report to the CTO and work across a broad, integration dense stack spanning Shopify Plus, Node.js services, serverless, and a modern GCP/BigQuery data platform. Key Responsibilities Team Leadership & People Management Lead, mentor, and line manage a team of full stack and backend engineers, owning their growth, performance, and development. Run regular 1:1s, set clear objectives, and give consistent, actionable feedback. Drive hiring - define roles, interview, and build a high performing, collaborative engineering culture. Manage team capacity, balance workloads, and protect focus time so the team can deliver sustainably. Delivery & Programme Management Own delivery of the engineering roadmap, translating business priorities into a clear, achievable plan. Run agile ceremonies (planning, stand ups, retrospectives) and keep work moving through the pipeline. Balance BAU, incident response, and project work, managing dependencies, risk, and trade offs. Report progress, blockers, and delivery forecasts clearly to the CTO and wider stakeholders. Technical Leadership & Architecture Guide architecture across e commerce platforms, internal tools, and data systems, ensuring reliability, performance, scalability, and security. Set direction for backend services and APIs (Node.js, REST/GraphQL), serverless functions, and microservices (AWS Lambda or equivalent). Oversee data infrastructure and pipelines across platforms such as BigQuery, MongoDB, or PostgreSQL, ensuring efficient data models and performant queries. Establish and enforce engineering standards - code review culture, testing, CI/CD, and modern development workflows. Platform Integrations & Automation Own the integration landscape connecting e commerce platforms, ERP, marketing, fulfilment, and third party services. Identify opportunities for automation and system improvement across the business, and turn them into delivered outcomes. Ensure integrations are robust, well tested, observable, and resilient as the business scales. Manage technical relationships with key vendors and platform partners. Cross Functional Collaboration & Stakeholder Management Work closely with e commerce, design, content, operations, data, and finance teams to deliver reliable systems and features. Translate business needs into technical delivery, and communicate technical concepts clearly to non technical stakeholders. Champion engineering best practice across the wider tech function. Hands On Contribution Stay technically credible - contribute to code, architecture, code reviews, and complex problem solving where it adds the most value. Lead by example, setting the bar for quality, pragmatism, and delivery. More About You 5+ years in software engineering, with 2+ years leading or line managing engineers, ideally within retail, e commerce, or high traffic digital environments. Proven people leadership - mentoring, performance management, and hiring high performing teams. Strong hands on background with Node.js or similar backend technologies in production. Experience designing and building APIs (REST or GraphQL) and integrating with third party systems. Hands on experience with serverless architectures (AWS Lambda or equivalent). Experience with databases and data platforms such as MongoDB, BigQuery, PostgreSQL, or similar. Solid grounding in CI/CD pipelines, version control (Git), and modern development workflows. A track record of delivering software in an agile environment - planning, prioritising, and shipping reliably. Comfortable balancing hands on technical work with the demands of leading a team. Nice To Have Experience with Shopify (Plus) platform integrations or Shopify Liquid. Experience across multi brand, multi market, or multi entity technology estates. Familiarity with the GCP ecosystem (BigQuery, Cloud Functions, and related services). Experience integrating with ERP systems (e.g. Microsoft Dynamics 365 Business Central) or fulfilment/WMS platforms. Experience with modern frontend frameworks such as React. Familiarity with SCSS, Tailwind, or modern CSS frameworks. Experience with internal tooling platforms such as Retool. Exposure to e commerce platforms and retail technology ecosystems. What's on offer? Annual bonus scheme Bi Annual Dress Allowance 25 days of annual leave (plus bank holidays) Extra day off for your birthday Flexible working hours around core hours of 10-4 Early Finish Fridays Cycle to work scheme 40% staff discount across Club L and Lavish Alice products Healthcare Cashplan Free onsite gym Enhanced pension contribution Enhanced maternity and sick pay Free snacks, drinks & treats Social events
26/07/2026
Full time
About Us Club L London is the next-generation online fashion retailer for the forward-thinking woman. Conceptualised and crafted in-house and abroad, we specialise in accessible luxury and designs of unrivalled quality that flatter all figures. From prom to occasion, maternity, bridal, and beyond, we deliver an elevated shopping experience that connects our global community of trend-setting consumers, influencers, and content creators with fresh collections dropping weekly. Our engineering team builds and runs the platforms behind Club L London and Lavish Alice across multiple markets - and we're scaling fast. The Role We are looking for a Software Development Manager to lead and grow our engineering team. This is a hands on leadership role that blends people management, delivery ownership, and technical direction. You'll be responsible for the developers who build and maintain our e commerce platforms, integrations, and data systems - setting the standards, shaping the roadmap, and making sure we ship reliable, scalable software at pace. You'll manage a team of full stack and backend engineers, own delivery end to end, and remain close enough to the code to make sound architectural calls and unblock your team. You'll report to the CTO and work across a broad, integration dense stack spanning Shopify Plus, Node.js services, serverless, and a modern GCP/BigQuery data platform. Key Responsibilities Team Leadership & People Management Lead, mentor, and line manage a team of full stack and backend engineers, owning their growth, performance, and development. Run regular 1:1s, set clear objectives, and give consistent, actionable feedback. Drive hiring - define roles, interview, and build a high performing, collaborative engineering culture. Manage team capacity, balance workloads, and protect focus time so the team can deliver sustainably. Delivery & Programme Management Own delivery of the engineering roadmap, translating business priorities into a clear, achievable plan. Run agile ceremonies (planning, stand ups, retrospectives) and keep work moving through the pipeline. Balance BAU, incident response, and project work, managing dependencies, risk, and trade offs. Report progress, blockers, and delivery forecasts clearly to the CTO and wider stakeholders. Technical Leadership & Architecture Guide architecture across e commerce platforms, internal tools, and data systems, ensuring reliability, performance, scalability, and security. Set direction for backend services and APIs (Node.js, REST/GraphQL), serverless functions, and microservices (AWS Lambda or equivalent). Oversee data infrastructure and pipelines across platforms such as BigQuery, MongoDB, or PostgreSQL, ensuring efficient data models and performant queries. Establish and enforce engineering standards - code review culture, testing, CI/CD, and modern development workflows. Platform Integrations & Automation Own the integration landscape connecting e commerce platforms, ERP, marketing, fulfilment, and third party services. Identify opportunities for automation and system improvement across the business, and turn them into delivered outcomes. Ensure integrations are robust, well tested, observable, and resilient as the business scales. Manage technical relationships with key vendors and platform partners. Cross Functional Collaboration & Stakeholder Management Work closely with e commerce, design, content, operations, data, and finance teams to deliver reliable systems and features. Translate business needs into technical delivery, and communicate technical concepts clearly to non technical stakeholders. Champion engineering best practice across the wider tech function. Hands On Contribution Stay technically credible - contribute to code, architecture, code reviews, and complex problem solving where it adds the most value. Lead by example, setting the bar for quality, pragmatism, and delivery. More About You 5+ years in software engineering, with 2+ years leading or line managing engineers, ideally within retail, e commerce, or high traffic digital environments. Proven people leadership - mentoring, performance management, and hiring high performing teams. Strong hands on background with Node.js or similar backend technologies in production. Experience designing and building APIs (REST or GraphQL) and integrating with third party systems. Hands on experience with serverless architectures (AWS Lambda or equivalent). Experience with databases and data platforms such as MongoDB, BigQuery, PostgreSQL, or similar. Solid grounding in CI/CD pipelines, version control (Git), and modern development workflows. A track record of delivering software in an agile environment - planning, prioritising, and shipping reliably. Comfortable balancing hands on technical work with the demands of leading a team. Nice To Have Experience with Shopify (Plus) platform integrations or Shopify Liquid. Experience across multi brand, multi market, or multi entity technology estates. Familiarity with the GCP ecosystem (BigQuery, Cloud Functions, and related services). Experience integrating with ERP systems (e.g. Microsoft Dynamics 365 Business Central) or fulfilment/WMS platforms. Experience with modern frontend frameworks such as React. Familiarity with SCSS, Tailwind, or modern CSS frameworks. Experience with internal tooling platforms such as Retool. Exposure to e commerce platforms and retail technology ecosystems. What's on offer? Annual bonus scheme Bi Annual Dress Allowance 25 days of annual leave (plus bank holidays) Extra day off for your birthday Flexible working hours around core hours of 10-4 Early Finish Fridays Cycle to work scheme 40% staff discount across Club L and Lavish Alice products Healthcare Cashplan Free onsite gym Enhanced pension contribution Enhanced maternity and sick pay Free snacks, drinks & treats Social events
Build your future with Sovos. If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionising how businesses navigate the ever-changing regulatory landscape. At Sovos, we're dedicated to more than just solving compliance challenges - we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities. Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we! Don't worry if you don't check all the boxes - apply anyway! We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here. The Work You'll Do: We are looking for an Enterprise Project Manager to join our European Professional Services team, with the ability to be based in the United Kingdom, Netherlands, or Spain. This is a senior delivery role for an experienced PM who understands the complexity of enterprise SaaS implementations - and who brings deep familiarity with tax compliance, e-invoicing, or regulatory technology. You will own end-to-end delivery of complex, multi-country e-invoicing and tax compliance implementations for enterprise clients across the EMEA region. You will be the client's primary delivery partner - managing scope, timeline, risk, and stakeholder relationships from kickoff through go-live and Hypercare. You will operate with a high degree of autonomy, and your work will directly impact client satisfaction, revenue recognition, and the reputation of Sovos Professional Services in Europe. More specifically, you will: Own end-to-end project delivery for enterprise e-invoicing and tax compliance implementations across multiple EMEA countries simultaneously Serve as the primary point of contact and escalation for client stakeholders - from project teams to C-suite sponsors - throughout the engagement lifecycle Develop and maintain detailed project plans, risk registers, issue logs, and status reports; proactively surface risks and drive resolution before they become escalations Lead structured project governance - including weekly status meetings, monthly steering committee sessions, and go/no-go decision processes - in alignment with Sovos delivery methodology Manage project scope rigorously; identify, document, and drive change orders when client requests exceed agreed SOW boundaries Coordinate cross-functional Sovos resources - Solution Consultants, Technical Consultants, SAP specialists, Regulatory, and Product - to deliver against project commitments Track and report project hours against PS retainer balances; proactively communicate burn-down status and initiate retainer expansion conversations at appropriate thresholds Ensure all project data, time entries, and status records are accurately maintained in Cloud Coach and Sovos project management tooling in real time Manage Hypercare periods post-go-live and execute formal project handover to Sovos Customer Support Contribute to the continuous improvement of PS delivery methodology, SOW templates, onboarding playbooks, and project governance frameworks Provide structured feedback to Product Management on implementation patterns, recurring defects, and enhancement opportunities observed across the client portfolio What We Need From You: 7+ years of project management experience, with at least 4 years delivering enterprise SaaS implementations in a client-facing Professional Services environment Demonstrated experience managing complex, multi-stakeholder implementations in the tax compliance, e-invoicing, VAT, or regulatory technology space - this is a differentiating requirement Proven track record managing projects with enterprise clients (500M+ revenue) across multiple countries and time zones concurrently Experience with SAP-integrated implementations (SAP ECC, S/4HANA, or Process Orchestration) is strongly preferred Hands on experience with retainer-based PS engagements, including scope management, change order discipline, and hour burn down governance Familiarity with EMEA e-invoicing mandates - including France (PPF/PDP), Germany (XRechnung/Peppol), Poland (KSeF), and/or Turkey (e-Fatura/e-Arşiv) - is a significant advantage Exceptional stakeholder management - able to build trust with client executives and navigate competing priorities without losing delivery momentum Strong commercial acumen - understands the relationship between project delivery, revenue recognition, and margin, and manages accordingly Proactive risk management mindset - identifies and escalates issues early, documents decisions, and drives accountability without being asked Clear, structured communicator - written and verbal - capable of adapting tone and detail level for technical teams, client project managers, and executive sponsors alike Comfortable operating with ambiguity and driving clarity in fast-moving, multi-mandate environments where priorities can shift quickly Proficiency with project management tooling (e.g. Cloud Coach, Salesforce, Jira, or equivalent PSA/CRM platforms PMP, PRINCE2, or equivalent project management certification preferred Bachelor's degree in Business, Information Systems, Finance, or a related field; equivalent experience considered Fluency in English required; proficiency in French, German, Dutch, Spanish, or Polish is a meaningful advantage given the client base What Does Sovos Offer You? The tools to enhance your life - because we want you to enjoy your life outside of work and inside! An opportunity to work with a global team Bi-Weekly Meeting Free Days! Mentoring Programs Globally recognised Training and Development programs Benefits Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work. Company Background Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos' cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes. More than 100,000 customers in 100+ countries - including half the Fortune 500 - trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. visit and follow us on LinkedIn and Twitter.
26/07/2026
Full time
Build your future with Sovos. If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionising how businesses navigate the ever-changing regulatory landscape. At Sovos, we're dedicated to more than just solving compliance challenges - we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities. Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we! Don't worry if you don't check all the boxes - apply anyway! We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here. The Work You'll Do: We are looking for an Enterprise Project Manager to join our European Professional Services team, with the ability to be based in the United Kingdom, Netherlands, or Spain. This is a senior delivery role for an experienced PM who understands the complexity of enterprise SaaS implementations - and who brings deep familiarity with tax compliance, e-invoicing, or regulatory technology. You will own end-to-end delivery of complex, multi-country e-invoicing and tax compliance implementations for enterprise clients across the EMEA region. You will be the client's primary delivery partner - managing scope, timeline, risk, and stakeholder relationships from kickoff through go-live and Hypercare. You will operate with a high degree of autonomy, and your work will directly impact client satisfaction, revenue recognition, and the reputation of Sovos Professional Services in Europe. More specifically, you will: Own end-to-end project delivery for enterprise e-invoicing and tax compliance implementations across multiple EMEA countries simultaneously Serve as the primary point of contact and escalation for client stakeholders - from project teams to C-suite sponsors - throughout the engagement lifecycle Develop and maintain detailed project plans, risk registers, issue logs, and status reports; proactively surface risks and drive resolution before they become escalations Lead structured project governance - including weekly status meetings, monthly steering committee sessions, and go/no-go decision processes - in alignment with Sovos delivery methodology Manage project scope rigorously; identify, document, and drive change orders when client requests exceed agreed SOW boundaries Coordinate cross-functional Sovos resources - Solution Consultants, Technical Consultants, SAP specialists, Regulatory, and Product - to deliver against project commitments Track and report project hours against PS retainer balances; proactively communicate burn-down status and initiate retainer expansion conversations at appropriate thresholds Ensure all project data, time entries, and status records are accurately maintained in Cloud Coach and Sovos project management tooling in real time Manage Hypercare periods post-go-live and execute formal project handover to Sovos Customer Support Contribute to the continuous improvement of PS delivery methodology, SOW templates, onboarding playbooks, and project governance frameworks Provide structured feedback to Product Management on implementation patterns, recurring defects, and enhancement opportunities observed across the client portfolio What We Need From You: 7+ years of project management experience, with at least 4 years delivering enterprise SaaS implementations in a client-facing Professional Services environment Demonstrated experience managing complex, multi-stakeholder implementations in the tax compliance, e-invoicing, VAT, or regulatory technology space - this is a differentiating requirement Proven track record managing projects with enterprise clients (500M+ revenue) across multiple countries and time zones concurrently Experience with SAP-integrated implementations (SAP ECC, S/4HANA, or Process Orchestration) is strongly preferred Hands on experience with retainer-based PS engagements, including scope management, change order discipline, and hour burn down governance Familiarity with EMEA e-invoicing mandates - including France (PPF/PDP), Germany (XRechnung/Peppol), Poland (KSeF), and/or Turkey (e-Fatura/e-Arşiv) - is a significant advantage Exceptional stakeholder management - able to build trust with client executives and navigate competing priorities without losing delivery momentum Strong commercial acumen - understands the relationship between project delivery, revenue recognition, and margin, and manages accordingly Proactive risk management mindset - identifies and escalates issues early, documents decisions, and drives accountability without being asked Clear, structured communicator - written and verbal - capable of adapting tone and detail level for technical teams, client project managers, and executive sponsors alike Comfortable operating with ambiguity and driving clarity in fast-moving, multi-mandate environments where priorities can shift quickly Proficiency with project management tooling (e.g. Cloud Coach, Salesforce, Jira, or equivalent PSA/CRM platforms PMP, PRINCE2, or equivalent project management certification preferred Bachelor's degree in Business, Information Systems, Finance, or a related field; equivalent experience considered Fluency in English required; proficiency in French, German, Dutch, Spanish, or Polish is a meaningful advantage given the client base What Does Sovos Offer You? The tools to enhance your life - because we want you to enjoy your life outside of work and inside! An opportunity to work with a global team Bi-Weekly Meeting Free Days! Mentoring Programs Globally recognised Training and Development programs Benefits Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work. Company Background Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos' cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes. More than 100,000 customers in 100+ countries - including half the Fortune 500 - trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. visit and follow us on LinkedIn and Twitter.
The Opportunity We are recruiting for a newly created Head of Market Operations role on behalf of an innovative engineering and technology business undergoing an exciting period of growth and transformation. Following a significant organisational restructure, this position will play a pivotal role in leading operational delivery across the UK & Ireland, bringing together field engineering, project delivery, planning and customer success into one high-performing function. Reporting directly to the Chief Operating Officer, you will be responsible for ensuring operational excellence, delivering exceptional customer outcomes and driving continuous improvement across a business that combines cutting-edge hardware and software solutions for the utilities and power sectors. This is a highly visible leadership position with genuine influence over the future direction of the organisation and offers excellent long-term progression opportunities. The Role As Head of Market Operations, you will provide strategic and operational leadership for a team of approximately 30-35 employees across the UK & Ireland. Leading a management team that includes Field Service Managers, Planning and Customer Success, you will ensure projects and field activities are delivered safely, efficiently and to the highest quality standards whilst maintaining strong commercial performance. The role is predominantly focused on field operations supporting electrical infrastructure projects across LV, MV and HV applications, whilst also supporting the continued growth of the company's software delivery offering. Approximately 80% of the role centres around hardware and field operations, with 20% supporting software deployment and customer delivery. Key Responsibilities Lead all operational delivery across the UK & Ireland. Manage Field Service, Project Delivery, Planning and Customer Success functions. Own regional operational performance including delivery, utilisation, efficiency, quality and customer satisfaction. Take full accountability for regional P&L, budgets and operational forecasting. Develop resource and capacity plans to ensure effective delivery across multiple workstreams. Lead Health & Safety performance across all operational activities. Drive operational excellence through KPI management and continuous improvement initiatives. Act as the senior escalation point for operational, customer and delivery issues. Build strong relationships with customers, partners and internal stakeholders. Collaborate closely with global teams across Product, Engineering, Consulting, Manufacturing and Software. Coach, mentor and develop a growing leadership team. Support the ongoing transformation of the organisation and embed new ways of working. About You We're looking for an experienced operational leader who enjoys developing people just as much as delivering results. You'll be comfortable operating strategically whilst remaining close enough to the operation to make informed decisions and remove obstacles for your teams. Essential Skills & Experience Proven experience leading engineering, field service or operational delivery teams. Strong leadership experience with the ability to coach, mentor and develop managers. Experience managing large operational teams within engineering or technical environments. Commercial awareness including P&L responsibility, budgeting and operational performance. Experience managing KPIs, forecasting, resource planning and capacity management. Excellent stakeholder management skills across technical, commercial and executive teams. Strong customer focus with experience managing escalations and customer relationships. Demonstrable commitment to Health & Safety, quality and operational compliance. Excellent communication and decision-making skills. Experience driving operational improvement and organisational change. Desirable Experience Utilities, electrical infrastructure or power distribution experience. Exposure to HV, MV or LV engineering environments. Understanding of software deployment or SaaS delivery alongside hardware operations. Experience working within global or matrix organisations. Background in operational transformation programmes. Why Join? This is a fantastic opportunity to join a business entering its next phase of growth. You'll inherit a talented and committed team, whilst having the autonomy to shape operations, influence strategy and build capability across the region. If you're an ambitious operational leader looking for a role with genuine impact, visibility and progression potential, this opportunity offers exactly that. Salary & Benefits £100,000 - £120,000 Car allowance Annual bonus Pension scheme Opportunity to shape a growing UK & Ireland operation Long-term career progression within a global organisation Location UK & Ireland This is a leadership role with travel across the UK & Ireland as required.
26/07/2026
Full time
The Opportunity We are recruiting for a newly created Head of Market Operations role on behalf of an innovative engineering and technology business undergoing an exciting period of growth and transformation. Following a significant organisational restructure, this position will play a pivotal role in leading operational delivery across the UK & Ireland, bringing together field engineering, project delivery, planning and customer success into one high-performing function. Reporting directly to the Chief Operating Officer, you will be responsible for ensuring operational excellence, delivering exceptional customer outcomes and driving continuous improvement across a business that combines cutting-edge hardware and software solutions for the utilities and power sectors. This is a highly visible leadership position with genuine influence over the future direction of the organisation and offers excellent long-term progression opportunities. The Role As Head of Market Operations, you will provide strategic and operational leadership for a team of approximately 30-35 employees across the UK & Ireland. Leading a management team that includes Field Service Managers, Planning and Customer Success, you will ensure projects and field activities are delivered safely, efficiently and to the highest quality standards whilst maintaining strong commercial performance. The role is predominantly focused on field operations supporting electrical infrastructure projects across LV, MV and HV applications, whilst also supporting the continued growth of the company's software delivery offering. Approximately 80% of the role centres around hardware and field operations, with 20% supporting software deployment and customer delivery. Key Responsibilities Lead all operational delivery across the UK & Ireland. Manage Field Service, Project Delivery, Planning and Customer Success functions. Own regional operational performance including delivery, utilisation, efficiency, quality and customer satisfaction. Take full accountability for regional P&L, budgets and operational forecasting. Develop resource and capacity plans to ensure effective delivery across multiple workstreams. Lead Health & Safety performance across all operational activities. Drive operational excellence through KPI management and continuous improvement initiatives. Act as the senior escalation point for operational, customer and delivery issues. Build strong relationships with customers, partners and internal stakeholders. Collaborate closely with global teams across Product, Engineering, Consulting, Manufacturing and Software. Coach, mentor and develop a growing leadership team. Support the ongoing transformation of the organisation and embed new ways of working. About You We're looking for an experienced operational leader who enjoys developing people just as much as delivering results. You'll be comfortable operating strategically whilst remaining close enough to the operation to make informed decisions and remove obstacles for your teams. Essential Skills & Experience Proven experience leading engineering, field service or operational delivery teams. Strong leadership experience with the ability to coach, mentor and develop managers. Experience managing large operational teams within engineering or technical environments. Commercial awareness including P&L responsibility, budgeting and operational performance. Experience managing KPIs, forecasting, resource planning and capacity management. Excellent stakeholder management skills across technical, commercial and executive teams. Strong customer focus with experience managing escalations and customer relationships. Demonstrable commitment to Health & Safety, quality and operational compliance. Excellent communication and decision-making skills. Experience driving operational improvement and organisational change. Desirable Experience Utilities, electrical infrastructure or power distribution experience. Exposure to HV, MV or LV engineering environments. Understanding of software deployment or SaaS delivery alongside hardware operations. Experience working within global or matrix organisations. Background in operational transformation programmes. Why Join? This is a fantastic opportunity to join a business entering its next phase of growth. You'll inherit a talented and committed team, whilst having the autonomy to shape operations, influence strategy and build capability across the region. If you're an ambitious operational leader looking for a role with genuine impact, visibility and progression potential, this opportunity offers exactly that. Salary & Benefits £100,000 - £120,000 Car allowance Annual bonus Pension scheme Opportunity to shape a growing UK & Ireland operation Long-term career progression within a global organisation Location UK & Ireland This is a leadership role with travel across the UK & Ireland as required.
About us i6 provides the world's most advanced end-to-end Aviation fuel management technology - enabling operational efficiency, transparency, and sustainability for airlines, fuel service providers, and suppliers. Our cloud-based solutions digitise the entire aviation fuel lifecycle through real-time fuel inventory and into-plane management platforms, patented electronic refuelling technology, and advanced fuel analytics and insights. With the adoption of our technology, our customers have been able to reduce thousands of tonnes of CO2 and benefited from millions in cost savings. We are a remote first company however for this role we are only able to consider applicants based in the UK. Your new role In your new role as Head of QA at i6, you will lead the quality assurance function and drive a strategic transformation from manual to automated testing practices. You will be pivotal in establishing i6's QA strategy, building a high-performing QA team, and ensuring our products meet the highest standards for safety, reliability, and performance in mission-critical aviation operations. What you will do QA Strategy & Leadership: Define and execute the QA strategy for i6, with a specific focus on transitioning from manual to automated testing approaches across all products Lead, mentor, and develop the QA team, fostering a culture of quality, continuous improvement, and technical excellence Report on quality metrics, test coverage, and team performance to the CTO and executive leadership Test Automation Transformation: Drive the migration from manual testing processes to comprehensive automated testing frameworks Evaluate, select, and implement appropriate test automation tools and frameworks for i6's technology stack Adopt and integrate AI-powered testing tools to increase the capacity and effectiveness of the QA function Build automated test suites covering unit, integration, API, UI, and end-to-end testing Establish CI/CD integration for automated testing to enable rapid, confident releases Define the optimal balance between automated and manual testing for different scenarios Quality Assurance Operations: Design and implement test strategies for complex, distributed systems in the aviation fuel management domain Ensure comprehensive test coverage across i6's product suite (Fusion6, Reconcile6, eHandshake, Perspective6, Synthesis6) Develop and maintain QA processes, standards, and documentation Oversee regression testing, performance testing, security testing, and exploratory testing activities Collaborate with Product and Engineering teams to define acceptance criteria and quality gates Risk Management & Compliance: Identify quality risks in product development and implement appropriate mitigation strategies Ensure testing approaches meet the stringent safety and reliability requirements of the aviation industry Support compliance with relevant certifications and standards (ISO 9001, ISO 27001, SOC 2) Collaboration & Continuous Improvement: Partner with Engineering Managers and Product Managers to integrate QA early in the development process Work with Customer Success and Support teams to incorporate customer feedback into testing priorities Communicate quality status, risks, and improvements clearly to technical and non-technical stakeholders Who you are Essential Experience: 7+ years of experience in software quality assurance, with at least 3 years in a leadership role Proven track record of successfully leading a transition from manual to automated testing in a software organization - this is critical Experience managing and developing QA teams, including distributed or remote teams Strong background in test automation frameworks, tools, and best practices Experience with complex, cloud-based SaaS products and distributed systems Demonstrated ability to build QA strategies from the ground up and execute them successfully Experience testing web and mobile applications, including the creation of automated test suites. Technical Skills: Expertise in test automation tools and frameworks (e.g., Selenium, Cypress, Playwright, Postman/Newman, JUnit, pytest) Strong understanding of CI/CD pipelines and DevOps practices (e.g., GitLab CI, GitHub Actions) Experience evaluating and adopting AI-powered testing tools to enhance QA capacity and efficiency Proficiency with API testing, performance testing, and security testing methodologies Experience with Cloud platforms (GCP, AWS) and containerization (Docker, Kubernetes) Familiarity with monitoring, observability, and quality metrics tools A bit more about us We've recently raised our Series B funding. We are a remote first company with an office in Manchester and we will have an office in London at the end of 2026/early 2027. Each team has its own norms; the Tech Team aim to meet up in person once a month, at either the London or Manchester office. These trips are self funded. We aim for all of the company to come together for a day once a quarter. Our benefits include: 25 days annual leave + your birthday day off, private healthcare and 5% pension contribution.
26/07/2026
Full time
About us i6 provides the world's most advanced end-to-end Aviation fuel management technology - enabling operational efficiency, transparency, and sustainability for airlines, fuel service providers, and suppliers. Our cloud-based solutions digitise the entire aviation fuel lifecycle through real-time fuel inventory and into-plane management platforms, patented electronic refuelling technology, and advanced fuel analytics and insights. With the adoption of our technology, our customers have been able to reduce thousands of tonnes of CO2 and benefited from millions in cost savings. We are a remote first company however for this role we are only able to consider applicants based in the UK. Your new role In your new role as Head of QA at i6, you will lead the quality assurance function and drive a strategic transformation from manual to automated testing practices. You will be pivotal in establishing i6's QA strategy, building a high-performing QA team, and ensuring our products meet the highest standards for safety, reliability, and performance in mission-critical aviation operations. What you will do QA Strategy & Leadership: Define and execute the QA strategy for i6, with a specific focus on transitioning from manual to automated testing approaches across all products Lead, mentor, and develop the QA team, fostering a culture of quality, continuous improvement, and technical excellence Report on quality metrics, test coverage, and team performance to the CTO and executive leadership Test Automation Transformation: Drive the migration from manual testing processes to comprehensive automated testing frameworks Evaluate, select, and implement appropriate test automation tools and frameworks for i6's technology stack Adopt and integrate AI-powered testing tools to increase the capacity and effectiveness of the QA function Build automated test suites covering unit, integration, API, UI, and end-to-end testing Establish CI/CD integration for automated testing to enable rapid, confident releases Define the optimal balance between automated and manual testing for different scenarios Quality Assurance Operations: Design and implement test strategies for complex, distributed systems in the aviation fuel management domain Ensure comprehensive test coverage across i6's product suite (Fusion6, Reconcile6, eHandshake, Perspective6, Synthesis6) Develop and maintain QA processes, standards, and documentation Oversee regression testing, performance testing, security testing, and exploratory testing activities Collaborate with Product and Engineering teams to define acceptance criteria and quality gates Risk Management & Compliance: Identify quality risks in product development and implement appropriate mitigation strategies Ensure testing approaches meet the stringent safety and reliability requirements of the aviation industry Support compliance with relevant certifications and standards (ISO 9001, ISO 27001, SOC 2) Collaboration & Continuous Improvement: Partner with Engineering Managers and Product Managers to integrate QA early in the development process Work with Customer Success and Support teams to incorporate customer feedback into testing priorities Communicate quality status, risks, and improvements clearly to technical and non-technical stakeholders Who you are Essential Experience: 7+ years of experience in software quality assurance, with at least 3 years in a leadership role Proven track record of successfully leading a transition from manual to automated testing in a software organization - this is critical Experience managing and developing QA teams, including distributed or remote teams Strong background in test automation frameworks, tools, and best practices Experience with complex, cloud-based SaaS products and distributed systems Demonstrated ability to build QA strategies from the ground up and execute them successfully Experience testing web and mobile applications, including the creation of automated test suites. Technical Skills: Expertise in test automation tools and frameworks (e.g., Selenium, Cypress, Playwright, Postman/Newman, JUnit, pytest) Strong understanding of CI/CD pipelines and DevOps practices (e.g., GitLab CI, GitHub Actions) Experience evaluating and adopting AI-powered testing tools to enhance QA capacity and efficiency Proficiency with API testing, performance testing, and security testing methodologies Experience with Cloud platforms (GCP, AWS) and containerization (Docker, Kubernetes) Familiarity with monitoring, observability, and quality metrics tools A bit more about us We've recently raised our Series B funding. We are a remote first company with an office in Manchester and we will have an office in London at the end of 2026/early 2027. Each team has its own norms; the Tech Team aim to meet up in person once a month, at either the London or Manchester office. These trips are self funded. We aim for all of the company to come together for a day once a quarter. Our benefits include: 25 days annual leave + your birthday day off, private healthcare and 5% pension contribution.
Job Title: Oracle Service Delivery Manager (DV Cleared) Location: UK (Remote/Hybrid) Position Type: Full-time Experience Level: 5+ years Security Clearance: DV Cleared The work We run and develop one of the largest Oracle Cloud shared services. You will own the day-to-day delivery of this service. That means the health of live operations, the discipline behind how change gets in, and the relationship between the business and the technical teams who keep the system running and improving. You will work closely with our Oracle Fusion functional consultants, who major in one of HCM and UK payroll, ERP financials, or EPM, and you will need to understand enough of what they do to manage their work well, prioritise it sensibly, and represent it credibly to stakeholders. This is not a passive coordination role. You are accountable for the service running well, for incidents being handled at the right pace and to the right standard, and for the pipeline of change being planned, resourced and delivered without surprises. Requirements What you will actually do: Own service delivery performance against SLAs and KPIs, across incidents, service requests and change, reporting honestly on where things stand and what you are doing about it Chair or oversee incident, problem and change management processes, including major incident response and post-incident reviews Plan and manage the rota that keeps support cover running and the out of hours on-call arrangement for serious incidents, balancing coverage against fairness and burnout Work with the functional consultants to prioritise and sequence incoming work: quick fixes, sprint-based configuration changes, and larger structured work packages Own the relationship with product owners and business leads, act as the point of escalation, and make sure impact assessments and requirements are clear enough for the consultants to act on Manage the quarterly Oracle release cycle end to end: coordinate assessment, testing, communication and go-live across HCM, ERP financials and EPM Track and report on capacity, workload and risk across the functional team, and flag early where resourcing or skills gaps threaten delivery Own service governance: service reviews, reporting packs, continuous improvement plans and any supplier or third-party performance management Ensure test evidence, configuration records (via ConfigSnapshot) and documentation are actually being produced and kept current, not just promised Contribute to and maintain the wider knowledge management repository, and make sure lessons from incidents and releases get fed back into how the service runs What you will bring Essential: Proven experience running service delivery for a live, business-critical enterprise system, ideally Oracle Cloud (Fusion) or a comparable ERP/HCM/EPM platform Solid grounding in ITIL-based incident, problem and change management, and the judgement to know when to elevate and when to let a process run Experience managing SLAs, service reporting and stakeholder relationships at a senior level, including with product owners and business leads The ability to understand and prioritise technical/functional work you don't personally deliver, by working closely with functional consultants and challenging their assessments constructively Experience planning and managing shift or rota-based support cover, including out of hours arrangements Strong written and verbal communication, with the ability to turn technical detail into something a non-technical stakeholder can act on Useful but not essential: Working knowledge of Oracle Fusion functional areas: HCM/payroll, ERP financials, or EPM Experience of Oracle's quarterly release cycle and the change management it demands ServiceNow, Jira, or equivalent service and delivery tooling Understanding of Fusion security concepts (roles, data access, segregation of duties) and how they affect licensing and cost Experience delivering in a blended agile and traditional environment Public sector service delivery experience, particularly in a shared services context
26/07/2026
Full time
Job Title: Oracle Service Delivery Manager (DV Cleared) Location: UK (Remote/Hybrid) Position Type: Full-time Experience Level: 5+ years Security Clearance: DV Cleared The work We run and develop one of the largest Oracle Cloud shared services. You will own the day-to-day delivery of this service. That means the health of live operations, the discipline behind how change gets in, and the relationship between the business and the technical teams who keep the system running and improving. You will work closely with our Oracle Fusion functional consultants, who major in one of HCM and UK payroll, ERP financials, or EPM, and you will need to understand enough of what they do to manage their work well, prioritise it sensibly, and represent it credibly to stakeholders. This is not a passive coordination role. You are accountable for the service running well, for incidents being handled at the right pace and to the right standard, and for the pipeline of change being planned, resourced and delivered without surprises. Requirements What you will actually do: Own service delivery performance against SLAs and KPIs, across incidents, service requests and change, reporting honestly on where things stand and what you are doing about it Chair or oversee incident, problem and change management processes, including major incident response and post-incident reviews Plan and manage the rota that keeps support cover running and the out of hours on-call arrangement for serious incidents, balancing coverage against fairness and burnout Work with the functional consultants to prioritise and sequence incoming work: quick fixes, sprint-based configuration changes, and larger structured work packages Own the relationship with product owners and business leads, act as the point of escalation, and make sure impact assessments and requirements are clear enough for the consultants to act on Manage the quarterly Oracle release cycle end to end: coordinate assessment, testing, communication and go-live across HCM, ERP financials and EPM Track and report on capacity, workload and risk across the functional team, and flag early where resourcing or skills gaps threaten delivery Own service governance: service reviews, reporting packs, continuous improvement plans and any supplier or third-party performance management Ensure test evidence, configuration records (via ConfigSnapshot) and documentation are actually being produced and kept current, not just promised Contribute to and maintain the wider knowledge management repository, and make sure lessons from incidents and releases get fed back into how the service runs What you will bring Essential: Proven experience running service delivery for a live, business-critical enterprise system, ideally Oracle Cloud (Fusion) or a comparable ERP/HCM/EPM platform Solid grounding in ITIL-based incident, problem and change management, and the judgement to know when to elevate and when to let a process run Experience managing SLAs, service reporting and stakeholder relationships at a senior level, including with product owners and business leads The ability to understand and prioritise technical/functional work you don't personally deliver, by working closely with functional consultants and challenging their assessments constructively Experience planning and managing shift or rota-based support cover, including out of hours arrangements Strong written and verbal communication, with the ability to turn technical detail into something a non-technical stakeholder can act on Useful but not essential: Working knowledge of Oracle Fusion functional areas: HCM/payroll, ERP financials, or EPM Experience of Oracle's quarterly release cycle and the change management it demands ServiceNow, Jira, or equivalent service and delivery tooling Understanding of Fusion security concepts (roles, data access, segregation of duties) and how they affect licensing and cost Experience delivering in a blended agile and traditional environment Public sector service delivery experience, particularly in a shared services context
