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technical business analyst
Pense Ltd
Web Developer (.NET)
Pense Ltd
Role and Responsibilities This is an excellent opportunity for a capable web developer who enjoys owning features end-to-end in a modern, forward-thinking financial services business. We have our own proprietary applications, both back-office solutions as well as client facing. You will work on multiple projects including continuing to enhance our own CRM solution, migrating legacy WebForms functionality to clean services and a modern UI. You’ll work in a fast-paced, dynamic environment; you will not be a “cog in the machine.” You’ll be involved in every aspect of delivery - from requirements and design, to development, testing, deployment, documentation, and support, with a strong focus on scalability and maintainability. We are an extremely fast-growing business and as such, you will be required to adapt quickly to changes and business requirements. You must have a willingness to learn and adapt quickly in order to satisfy changes to business requirements. The job role will consist of the below responsibilities: Development CRM (WebForms/.NET/TSQL/BPM): Configure and extend our proprietary CRM using TSQL, BPM/workflow tools and C# Modernisation: Incremental modernisation of legacy applications using strangler pattern Client facing applications: Develop our customer self service portal and other front-end applications utilising React/Typescript and .NET 9 Web API Azure implementation: Assist in administering our cloud infrastructure (App Service/Functions, Azure SQL, Storage, Key Vault with Managed Identity, App Configuration, Private Endpoints, Application Insights) Quality/pipelines: Contribute to and set up CI/CD pipelines, unit/integration tests where required Testing: Conduct thorough testing and peer review of work items Data Analysis (SQL Server/TSQL) Write performance conscious, SARGable queries and implement appropriate indexing Monitor and apply performance fixes and other DB management tasks in Azure SQL Server hosted DB Technical Documentation Produce documentation for requirement gathering, code architecture and training guides Contribute to due diligence and penetration test readiness packs (architecture diagrams, data flows and controls) Support Triage and resolve support tickets relating to in-house applications from employees Support customer facing applications and address incidents utilising Azure Application Insights and application logs to identify and resolve issues Requirement Gathering: Communicate with stakeholders to establish clear problem statements and requirements Translate requirements into technical solutions with a focus on extendibility and minimising technical debt, considering future changes Accountability and Working Relationships Part of a small, highly motivated and productive development team Partners closely with CTO (hands on) Collaborates and in direct communication with operations, advice, compliance and administration teams to deliver appropriate solutions Accountable for delivering projects on time and to specification Working Environment and Hours: Office based in Doncaster (remote working can be available on occasions where required, however office based is preferred) Monday to Friday, 09:00-17:30. Hours can be flexible within reason and to ensure delivery of key milestones Benefits Competitive salary (dependent on experience) 24 days annual leave (plus bank holidays) Pension scheme Can be very flexible on working hours dependent on requirements and ensuring delivery of key milestones Opportunity to own meaningful projects end-to-end in a growing, entrepreneurial business Big opportunity to learn new emerging technologies (particularly AI), while at work Skills – Essential C# .NET (6+): Dependency Injection, Web API Working knowledge and experience of legacy .NET Framework 4.x and WebForms Microsoft SQL Server: Strong T-SQL, SARGability and indexing, performance tuning mindset TypeScript/React: Component reusability, state management Auth and Security: Securing SPA/APIs using flows such as OAuth2/OIDC Microsoft Azure (hands-on): VMs, App Service, Functions/Logic Apps, Azure SQL, Storage, Key Vault (Managed Identity), App Configuration, Application Insights; basic networking/private endpoints/DNS concepts CI/CD: GitHub Actions/Azure DevOps; environment-aware configuration and secret management Skills – Desirable Firebase: authentication, hosting, functions, Firestore React Native and building mobile apps Exposure to Azure AI Foundry or other AI orchestration (prompting/evaluation/workflows) Experience migrating legacy codebases to modern architecture Using Entra ID for authentication (OAuth2 Flow) Azure infrastructure set up including VNET/Private endpoint and DNS management and setting up secure landing zones Twilio API Industry knowledge of Financial services particularly retirement and custodial platforms Knowledge and experience working with the Seccl API Development Path Candidates slightly lighter in one area (like React or Azure) but strong in WebForms + C# + SQL and motivated to learn will be considered, provided they can show understanding of fundamentals and are willing to learn quickly. Comfortable operating across legacy and modern stacks in the same day. Job Type: Full-time Benefits:   Company events Company pension Free parking On-site parking   Ability to commute/relocate:   Doncaster DN4 5NL: reliably commute or plan to relocate before starting work (preferred)   Work Location: In person
12/11/2025
Full time
Role and Responsibilities This is an excellent opportunity for a capable web developer who enjoys owning features end-to-end in a modern, forward-thinking financial services business. We have our own proprietary applications, both back-office solutions as well as client facing. You will work on multiple projects including continuing to enhance our own CRM solution, migrating legacy WebForms functionality to clean services and a modern UI. You’ll work in a fast-paced, dynamic environment; you will not be a “cog in the machine.” You’ll be involved in every aspect of delivery - from requirements and design, to development, testing, deployment, documentation, and support, with a strong focus on scalability and maintainability. We are an extremely fast-growing business and as such, you will be required to adapt quickly to changes and business requirements. You must have a willingness to learn and adapt quickly in order to satisfy changes to business requirements. The job role will consist of the below responsibilities: Development CRM (WebForms/.NET/TSQL/BPM): Configure and extend our proprietary CRM using TSQL, BPM/workflow tools and C# Modernisation: Incremental modernisation of legacy applications using strangler pattern Client facing applications: Develop our customer self service portal and other front-end applications utilising React/Typescript and .NET 9 Web API Azure implementation: Assist in administering our cloud infrastructure (App Service/Functions, Azure SQL, Storage, Key Vault with Managed Identity, App Configuration, Private Endpoints, Application Insights) Quality/pipelines: Contribute to and set up CI/CD pipelines, unit/integration tests where required Testing: Conduct thorough testing and peer review of work items Data Analysis (SQL Server/TSQL) Write performance conscious, SARGable queries and implement appropriate indexing Monitor and apply performance fixes and other DB management tasks in Azure SQL Server hosted DB Technical Documentation Produce documentation for requirement gathering, code architecture and training guides Contribute to due diligence and penetration test readiness packs (architecture diagrams, data flows and controls) Support Triage and resolve support tickets relating to in-house applications from employees Support customer facing applications and address incidents utilising Azure Application Insights and application logs to identify and resolve issues Requirement Gathering: Communicate with stakeholders to establish clear problem statements and requirements Translate requirements into technical solutions with a focus on extendibility and minimising technical debt, considering future changes Accountability and Working Relationships Part of a small, highly motivated and productive development team Partners closely with CTO (hands on) Collaborates and in direct communication with operations, advice, compliance and administration teams to deliver appropriate solutions Accountable for delivering projects on time and to specification Working Environment and Hours: Office based in Doncaster (remote working can be available on occasions where required, however office based is preferred) Monday to Friday, 09:00-17:30. Hours can be flexible within reason and to ensure delivery of key milestones Benefits Competitive salary (dependent on experience) 24 days annual leave (plus bank holidays) Pension scheme Can be very flexible on working hours dependent on requirements and ensuring delivery of key milestones Opportunity to own meaningful projects end-to-end in a growing, entrepreneurial business Big opportunity to learn new emerging technologies (particularly AI), while at work Skills – Essential C# .NET (6+): Dependency Injection, Web API Working knowledge and experience of legacy .NET Framework 4.x and WebForms Microsoft SQL Server: Strong T-SQL, SARGability and indexing, performance tuning mindset TypeScript/React: Component reusability, state management Auth and Security: Securing SPA/APIs using flows such as OAuth2/OIDC Microsoft Azure (hands-on): VMs, App Service, Functions/Logic Apps, Azure SQL, Storage, Key Vault (Managed Identity), App Configuration, Application Insights; basic networking/private endpoints/DNS concepts CI/CD: GitHub Actions/Azure DevOps; environment-aware configuration and secret management Skills – Desirable Firebase: authentication, hosting, functions, Firestore React Native and building mobile apps Exposure to Azure AI Foundry or other AI orchestration (prompting/evaluation/workflows) Experience migrating legacy codebases to modern architecture Using Entra ID for authentication (OAuth2 Flow) Azure infrastructure set up including VNET/Private endpoint and DNS management and setting up secure landing zones Twilio API Industry knowledge of Financial services particularly retirement and custodial platforms Knowledge and experience working with the Seccl API Development Path Candidates slightly lighter in one area (like React or Azure) but strong in WebForms + C# + SQL and motivated to learn will be considered, provided they can show understanding of fundamentals and are willing to learn quickly. Comfortable operating across legacy and modern stacks in the same day. Job Type: Full-time Benefits:   Company events Company pension Free parking On-site parking   Ability to commute/relocate:   Doncaster DN4 5NL: reliably commute or plan to relocate before starting work (preferred)   Work Location: In person
The Royal Household
Technical Business Analyst
The Royal Household London
Elevate your tech career with purpose, impact, and opportunity. If you have a passion for technology and the impact it can have on business processes, this is your chance to join a team where tradition meets innovation.  At Royal Collection Trust you'll gain practical exposure from day one, supporting the business’s operation and contributing to a purpose that matters. Our Systems Infrastructure team manages, develops and supports Royal Collection Trust's commercial and collections management systems, websites, and technical infrastructure across multiple UK sites. The guidance and insight it provides ensures the smooth running of our operations, as well as helping pave the way forward for the future. As a Technical Business Analyst, you’ll analyse the entire range of business controls, systems and applications, their lifecycles, uses, suppliers and stakeholders for Royal Collection Trust’s specialist infrastructure, ensuring products and services meet business and user needs, compliance and risk standards, and are aligned with our organisational goals. Key Responsibilities: Shape and deliver smart solutions by designing, evaluating, and implementing technology that meets business needs while maintaining quality and best practices. Drive projects with through Agile methodologies, helping teams prioritise, manage scope, and deliver minimum viable products (MVPs) quickly and effectively. Formulate operational support models, delivering the requisite knowledge transfer and solution documentation. Monitor the compliance of solutions against accepted standards and risk controls, planning and executing works, and managing relationships with suppliers and their products’ lifecycles to support this. Turn business needs into technical reality by working closely with stakeholders to analyse goals, processes, and challenges, and translate them into actionable requirements. Evaluate options and prove the value by assessing feasibility, quantifying benefits, contributing to business cases and supporting testing to validate outcomes.   Essential Criteria: You’ll have a recognised Project Management qualification (Agile preferred) at Practitioner level. You’ll have proven experience of managing complex stakeholder and supplier relationships, maintained through your excellent written and verbal communication skills. Digitally fluent and with a passion for technology, you’ll possess knowledge of delivering enterprise-level solutions. You’ll exhibit an analytical approach to problem solving and an outstanding eye for detail, showing initiative, whilst understanding when to seek guidance. Efficient and exceptionally organised, with the ability to multi-task, you’ll work well under pressure, juggling a varied workload and balancing priorities and deadlines.   What we offer: We know that to deliver our best work; we need to feel at our best. That’s why at the Royal Household we offer a generous benefits package designed to support your wellbeing and life priorities. Enjoy 25 days annual leave, rising to 30 days pro rata (plus bank holidays) dependent on the length of time you have worked for us. Flexible and hybrid working varies across different roles, and we’ll discuss the options available to you that will suit both your job requirements and individual preferences. Our excellent non-contributory pension plan (we’ll contribute 15% and you can contribute more if you wish) is highly valued by our employees, as is complimentary lunch on-site to keep you fuelled throughout the day. We also offer a range of leave options to support your life priorities, such as parental pay and leave and volunteering days, as well as benefits to support your physical and mental wellbeing. Other perks include 20% off at our Royal Collection Trust Shops and complimentary admission tickets across all our locations, along with many more exclusive employee discounts. Find out more about the full range of benefits available to our employees  here.
11/11/2025
Full time
Elevate your tech career with purpose, impact, and opportunity. If you have a passion for technology and the impact it can have on business processes, this is your chance to join a team where tradition meets innovation.  At Royal Collection Trust you'll gain practical exposure from day one, supporting the business’s operation and contributing to a purpose that matters. Our Systems Infrastructure team manages, develops and supports Royal Collection Trust's commercial and collections management systems, websites, and technical infrastructure across multiple UK sites. The guidance and insight it provides ensures the smooth running of our operations, as well as helping pave the way forward for the future. As a Technical Business Analyst, you’ll analyse the entire range of business controls, systems and applications, their lifecycles, uses, suppliers and stakeholders for Royal Collection Trust’s specialist infrastructure, ensuring products and services meet business and user needs, compliance and risk standards, and are aligned with our organisational goals. Key Responsibilities: Shape and deliver smart solutions by designing, evaluating, and implementing technology that meets business needs while maintaining quality and best practices. Drive projects with through Agile methodologies, helping teams prioritise, manage scope, and deliver minimum viable products (MVPs) quickly and effectively. Formulate operational support models, delivering the requisite knowledge transfer and solution documentation. Monitor the compliance of solutions against accepted standards and risk controls, planning and executing works, and managing relationships with suppliers and their products’ lifecycles to support this. Turn business needs into technical reality by working closely with stakeholders to analyse goals, processes, and challenges, and translate them into actionable requirements. Evaluate options and prove the value by assessing feasibility, quantifying benefits, contributing to business cases and supporting testing to validate outcomes.   Essential Criteria: You’ll have a recognised Project Management qualification (Agile preferred) at Practitioner level. You’ll have proven experience of managing complex stakeholder and supplier relationships, maintained through your excellent written and verbal communication skills. Digitally fluent and with a passion for technology, you’ll possess knowledge of delivering enterprise-level solutions. You’ll exhibit an analytical approach to problem solving and an outstanding eye for detail, showing initiative, whilst understanding when to seek guidance. Efficient and exceptionally organised, with the ability to multi-task, you’ll work well under pressure, juggling a varied workload and balancing priorities and deadlines.   What we offer: We know that to deliver our best work; we need to feel at our best. That’s why at the Royal Household we offer a generous benefits package designed to support your wellbeing and life priorities. Enjoy 25 days annual leave, rising to 30 days pro rata (plus bank holidays) dependent on the length of time you have worked for us. Flexible and hybrid working varies across different roles, and we’ll discuss the options available to you that will suit both your job requirements and individual preferences. Our excellent non-contributory pension plan (we’ll contribute 15% and you can contribute more if you wish) is highly valued by our employees, as is complimentary lunch on-site to keep you fuelled throughout the day. We also offer a range of leave options to support your life priorities, such as parental pay and leave and volunteering days, as well as benefits to support your physical and mental wellbeing. Other perks include 20% off at our Royal Collection Trust Shops and complimentary admission tickets across all our locations, along with many more exclusive employee discounts. Find out more about the full range of benefits available to our employees  here.
Walsall Council
DaTS - Applications Support & Development Officer (Geospatial)
Walsall Council Walsall
DaTS - Applications Support & Development Officer (Geospatial) Grade: G7; Salary Range: £32,654 - £37,035 pa# Full time, permanent Walsall Ref: RT01125   We are seeking a skilled Applications Support and Development Officer (Geospatial) – to join our team and help us design, develop, and maintain our geospatial data infrastructure. As a key member of the Geospatial Team, you will: Help the council to exploit the value in our GIS data holdings. Undertake significant projects which improve and combine data from back office and customer-facing systems. Make sure our data, and data shared by others is of the highest quality, highly available, usable, and shareable by rigorous standard setting and quality controls. Work with other members of the GIS team and the wider Council GIS community, to deliver geospatial analysis, support workflows in our corporate geospatial products and services, delivering continuous insight and value to our staff and residents Utilise the best of modern GIS and data technology platforms, including ongoing investigation and research into emerging technology. Support the Geospatial platforms of Walsall Council with skills associated with Software Development and Information Technology. What we are about We lead and support the creation of business data, manage the GIS architecture to ensure we provide, clean, reliable and reusable GIS data formats.  These in turn can then be aggregated to combine and enhance data from a variety of systems, creating data sets to drive insights and opportunities to improve performance, aid operational services, CRM and service delivery. By joining our GIS service, you will be working with a talented, supportive, and friendly team. For our part we will be committed to your professional development, developing your skills will be as important to us, as it is to you. You will receive a salary in the range of £32,654 - £37,035  per annum plus generous annual leave and flexitime leave allowance. Closing date for applications: 20 June 2025. For this role the successful candidates must undergo a Baseline Personnel Security Standard (BPSS) check.  BPSS is the minimum standard to ensure the identity and integrity of an employee who has access to official information using secure networks linking central government and local authorities.  A BPSS check involves four main elements; Identity Check, National and Immigration Status, Employment History (last 3 years) and Verification of Criminal Record (unspent convictions only). This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers.  The postholder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English. Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted.  Please do not add a CV as we do not accept them.  Please see our Information for Applicants leaflet for further information. About Us Here at Walsall, we want to attract the best talent. That's why - as well as a satisfying and rewarding job - we offer a range of attractive benefits. Working arrangements in most jobs are flexible (you may work flexitime, full or part time and job sharing is usually available) and you can expect generous holiday entitlements, a first class pension scheme and plenty of opportunities for training and personal development. We advertise vacancies because we want the best talent available. If that's you, we're waiting for your application. Living in Walsall Part of the Black Country, famous for its enterprising and industrial past, Walsall is reinventing itself to become a progressive modern community. The borough is centred around the major town of Walsall, but also includes five smaller and distinctive district centres (Bloxwich, Aldridge, Willenhall, Darlaston and Brownhills), together with numerous villages. Walsall Council is committed to Safer Recruitment To achieve our commitment, we will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce. Social Work Matters - Children's Social Worker Recruitment Some of our children require a special kind of support: yours. Visit our microsite to find out more about joining Walsall Council as a Children's Social Worker.
04/06/2025
Full time
DaTS - Applications Support & Development Officer (Geospatial) Grade: G7; Salary Range: £32,654 - £37,035 pa# Full time, permanent Walsall Ref: RT01125   We are seeking a skilled Applications Support and Development Officer (Geospatial) – to join our team and help us design, develop, and maintain our geospatial data infrastructure. As a key member of the Geospatial Team, you will: Help the council to exploit the value in our GIS data holdings. Undertake significant projects which improve and combine data from back office and customer-facing systems. Make sure our data, and data shared by others is of the highest quality, highly available, usable, and shareable by rigorous standard setting and quality controls. Work with other members of the GIS team and the wider Council GIS community, to deliver geospatial analysis, support workflows in our corporate geospatial products and services, delivering continuous insight and value to our staff and residents Utilise the best of modern GIS and data technology platforms, including ongoing investigation and research into emerging technology. Support the Geospatial platforms of Walsall Council with skills associated with Software Development and Information Technology. What we are about We lead and support the creation of business data, manage the GIS architecture to ensure we provide, clean, reliable and reusable GIS data formats.  These in turn can then be aggregated to combine and enhance data from a variety of systems, creating data sets to drive insights and opportunities to improve performance, aid operational services, CRM and service delivery. By joining our GIS service, you will be working with a talented, supportive, and friendly team. For our part we will be committed to your professional development, developing your skills will be as important to us, as it is to you. You will receive a salary in the range of £32,654 - £37,035  per annum plus generous annual leave and flexitime leave allowance. Closing date for applications: 20 June 2025. For this role the successful candidates must undergo a Baseline Personnel Security Standard (BPSS) check.  BPSS is the minimum standard to ensure the identity and integrity of an employee who has access to official information using secure networks linking central government and local authorities.  A BPSS check involves four main elements; Identity Check, National and Immigration Status, Employment History (last 3 years) and Verification of Criminal Record (unspent convictions only). This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers.  The postholder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English. Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted.  Please do not add a CV as we do not accept them.  Please see our Information for Applicants leaflet for further information. About Us Here at Walsall, we want to attract the best talent. That's why - as well as a satisfying and rewarding job - we offer a range of attractive benefits. Working arrangements in most jobs are flexible (you may work flexitime, full or part time and job sharing is usually available) and you can expect generous holiday entitlements, a first class pension scheme and plenty of opportunities for training and personal development. We advertise vacancies because we want the best talent available. If that's you, we're waiting for your application. Living in Walsall Part of the Black Country, famous for its enterprising and industrial past, Walsall is reinventing itself to become a progressive modern community. The borough is centred around the major town of Walsall, but also includes five smaller and distinctive district centres (Bloxwich, Aldridge, Willenhall, Darlaston and Brownhills), together with numerous villages. Walsall Council is committed to Safer Recruitment To achieve our commitment, we will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce. Social Work Matters - Children's Social Worker Recruitment Some of our children require a special kind of support: yours. Visit our microsite to find out more about joining Walsall Council as a Children's Social Worker.
Reigate and Banstead Borough Council
Systems Support Analyst
Reigate and Banstead Borough Council Hybrid, Town Hall Reigate
Systems Support Analyst Location: Town Hall, Reigate Salary: £39,183 to £41,925 Contract: Permanent Working Hours: Full time, 36 hours per week   Can you help us improve the services delivered to our residents and customers?  Do you have software development skills, technical ICT experience and enjoy variety?  Reigate and Banstead Borough Council are seeking an enthusiastic and experienced Systems Support Analyst and it could be the position you are looking for.   Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy.  You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.   You will be using your knowledge and experience of digital service platforms, API’s, SQL and SQL Server, ETL software, automation tools, ftp, PowerShell scripting, webservices and PowerBI. This could be:   with the Granicus govService digital platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues integrating diverse back office systems using API’s and webservices creating and managing existing SQL databases writing and maintaining PowerBI reports creating and supporting batch work using scheduled tasks, ftp and PowerShell scripting tools working with third party software suppliers on upgrade and migration projects troubleshoot third line support calls   You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.   The Council is also embarking on the journey to become a larger unitary authority in Surrey which will present opportunities for further career development.   Staff Benefits In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits. We provide you with generous annual leave, flexible working and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, salary sacrifice schemes including a cycle lease scheme, and discounted ‘Better’ leisure centre membership.   Additional Information For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.   We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.   Closing date: 16 June 2025   Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.   See ' Who we are ' as a council, to find out more about us. Click here to view a Job Summary, Person Specification and Employment Pack.
30/05/2025
Full time
Systems Support Analyst Location: Town Hall, Reigate Salary: £39,183 to £41,925 Contract: Permanent Working Hours: Full time, 36 hours per week   Can you help us improve the services delivered to our residents and customers?  Do you have software development skills, technical ICT experience and enjoy variety?  Reigate and Banstead Borough Council are seeking an enthusiastic and experienced Systems Support Analyst and it could be the position you are looking for.   Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy.  You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.   You will be using your knowledge and experience of digital service platforms, API’s, SQL and SQL Server, ETL software, automation tools, ftp, PowerShell scripting, webservices and PowerBI. This could be:   with the Granicus govService digital platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues integrating diverse back office systems using API’s and webservices creating and managing existing SQL databases writing and maintaining PowerBI reports creating and supporting batch work using scheduled tasks, ftp and PowerShell scripting tools working with third party software suppliers on upgrade and migration projects troubleshoot third line support calls   You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.   The Council is also embarking on the journey to become a larger unitary authority in Surrey which will present opportunities for further career development.   Staff Benefits In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits. We provide you with generous annual leave, flexible working and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, salary sacrifice schemes including a cycle lease scheme, and discounted ‘Better’ leisure centre membership.   Additional Information For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.   We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.   Closing date: 16 June 2025   Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.   See ' Who we are ' as a council, to find out more about us. Click here to view a Job Summary, Person Specification and Employment Pack.
Acorn Insurance and Financial Services Limited
Senior Information Security Analyst
Acorn Insurance and Financial Services Limited Liverpool
Due to a period of exciting growth Acorn are looking for a highly skilled and experienced Senior Information Security Analyst to join our Information Security Team. Within this role you get the opportunity to join a collaborative team and have a chance to blend GRC responsibilities with technical security experience, all whilst working for a market leading insurance company, supporting and maintaining robust security controls and regulatory compliance.   Job Title:  Senior Information Security Analyst (12 month FTC) Location:  Liverpool City Centre, Hybrid working available Working Hours:  Monday to Friday, 37.5 hours per week , 9:00 AM – 5:30 PM Salary:  £50,000 - £60,000 pa (DOE).   What you will be doing: Work with all parties across the business to identify and assess risk and ensure mitigations are tracked to completion. Lead the development and maintenance of information security policies, standards and procedures in line with regulatory frameworks and industry standards. Lead third party risk management processes. Collaborate across all areas of the business to align security policies and processes with business objectives and regulatory obligations. Work with Security Operations and IT teams to provide oversight of vulnerability assessments and remediation activities. Lead on security architecture reviews for new systems and services. Evaluate technical security controls and recommending improvements. Support the implementation of security tools and technologies. Provide oversight of the security incident management process. Provide security metrics for interested parties at all levels. Lead the security awareness programme to promote a culture of security within all levels of the Group. Provide support for internal and external security audits. Lead security governance meetings representing the Information Security team and standing in for the Head of Information Security when required. Provide subject matter expertise liaising across all business functions.   What we look for: Minimum 5 years' experience in information security roles. Strong leadership and mentorship abilities with a strategic mindset. Experience with risk assessment methodologies. Excellent analytical and problem-solving skills with attention to detail. Strong communication skills with the ability to explain complex security concepts to non-technical stakeholders. Ability to manage risk and compliance projects and drive security initiatives. Knowledge of information security frameworks such as ISO 27001 or NIST. Knowledge of vulnerability management processes.   About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.  Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:  Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per year Unlimited access to a telephone councillor 24/7 Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.  Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner  Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.   Reward, Recognition and Culture :  Long Service Award paid on 5,10- and 15-years’ service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!    All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
Due to a period of exciting growth Acorn are looking for a highly skilled and experienced Senior Information Security Analyst to join our Information Security Team. Within this role you get the opportunity to join a collaborative team and have a chance to blend GRC responsibilities with technical security experience, all whilst working for a market leading insurance company, supporting and maintaining robust security controls and regulatory compliance.   Job Title:  Senior Information Security Analyst (12 month FTC) Location:  Liverpool City Centre, Hybrid working available Working Hours:  Monday to Friday, 37.5 hours per week , 9:00 AM – 5:30 PM Salary:  £50,000 - £60,000 pa (DOE).   What you will be doing: Work with all parties across the business to identify and assess risk and ensure mitigations are tracked to completion. Lead the development and maintenance of information security policies, standards and procedures in line with regulatory frameworks and industry standards. Lead third party risk management processes. Collaborate across all areas of the business to align security policies and processes with business objectives and regulatory obligations. Work with Security Operations and IT teams to provide oversight of vulnerability assessments and remediation activities. Lead on security architecture reviews for new systems and services. Evaluate technical security controls and recommending improvements. Support the implementation of security tools and technologies. Provide oversight of the security incident management process. Provide security metrics for interested parties at all levels. Lead the security awareness programme to promote a culture of security within all levels of the Group. Provide support for internal and external security audits. Lead security governance meetings representing the Information Security team and standing in for the Head of Information Security when required. Provide subject matter expertise liaising across all business functions.   What we look for: Minimum 5 years' experience in information security roles. Strong leadership and mentorship abilities with a strategic mindset. Experience with risk assessment methodologies. Excellent analytical and problem-solving skills with attention to detail. Strong communication skills with the ability to explain complex security concepts to non-technical stakeholders. Ability to manage risk and compliance projects and drive security initiatives. Knowledge of information security frameworks such as ISO 27001 or NIST. Knowledge of vulnerability management processes.   About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.  Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:  Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per year Unlimited access to a telephone councillor 24/7 Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.  Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner  Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.   Reward, Recognition and Culture :  Long Service Award paid on 5,10- and 15-years’ service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!    All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
Acorn Insurance and Financial Services Limited
Technical Lead
Acorn Insurance and Financial Services Limited Liverpool
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle).  Much of this will be web based and / or mobile solutions. The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.   Job Title:  Technical Business Lead Working Hours:  37.5 hours per week, Monday to Friday Location:  Liverpool City Centre, Hybrid working available Salary:  £70,000-£85,000 DOE   What you will be doing: Developing new and enhancing existing user-facing solutions Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards Ensuring system are well documented and tested for resilience / failover / auto scaling as specified Building reusable components and front-end libraries for future use. Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals Ensure mandated ‘core systems’ upgrades are appropriately managed Liaise with 3rd parties as appropriate depending on product requirements Provide BAU bug handling, hot fix deployment as and when required Putting security and performance at the heart of all products and processes   What we are looking for: Capable of advising on modern, secure, technical solutions to achieve product owner goals Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns Ability to understand business requirements and translate them into technical requirements Backed C#, dotNET, VS Core development Thorough understanding of front end typescript frameworks and core principles Solid understanding of modern specifications when developing components. Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices Experience working with REST APIs and webhooks Knowledge of Docker and Docker Compose Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc Familiarity with modern front-end build pipelines and tools Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc. Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana) Familiarity with code versioning tools such as Git Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion Solid experience of CI/CD pipelines in DevOps     About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.  Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:  Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per year Unlimited access to a telephone councillor 24/7 Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.  Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner  Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.   Reward, Recognition and Culture :  Long Service Award paid on 5,10- and 15-years’ service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!    All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle).  Much of this will be web based and / or mobile solutions. The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.   Job Title:  Technical Business Lead Working Hours:  37.5 hours per week, Monday to Friday Location:  Liverpool City Centre, Hybrid working available Salary:  £70,000-£85,000 DOE   What you will be doing: Developing new and enhancing existing user-facing solutions Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards Ensuring system are well documented and tested for resilience / failover / auto scaling as specified Building reusable components and front-end libraries for future use. Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals Ensure mandated ‘core systems’ upgrades are appropriately managed Liaise with 3rd parties as appropriate depending on product requirements Provide BAU bug handling, hot fix deployment as and when required Putting security and performance at the heart of all products and processes   What we are looking for: Capable of advising on modern, secure, technical solutions to achieve product owner goals Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns Ability to understand business requirements and translate them into technical requirements Backed C#, dotNET, VS Core development Thorough understanding of front end typescript frameworks and core principles Solid understanding of modern specifications when developing components. Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices Experience working with REST APIs and webhooks Knowledge of Docker and Docker Compose Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc Familiarity with modern front-end build pipelines and tools Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc. Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana) Familiarity with code versioning tools such as Git Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion Solid experience of CI/CD pipelines in DevOps     About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.  Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:  Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per year Unlimited access to a telephone councillor 24/7 Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.  Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner  Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.   Reward, Recognition and Culture :  Long Service Award paid on 5,10- and 15-years’ service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!    All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
Inuvi
DevOps and Infrastructure Engineer
Inuvi Wokingham, UK
Why work with Inuvi At Inuvi, our mission is to foster a work environment where innovation, collaboration, and personal growth are at the forefront. We believe in the power of diverse perspectives and strive to create a culture where every team member feels valued and empowered to contribute their unique ideas. Working with us means being part of a dynamic team that is passionate about making a positive impact on our customers and the industry.   Introducing Inuvi’s IT team At Inuvi, our IT team is dedicated to ensuring the seamless operation and continuous improvement of our systems. The team is responsible for the support, deployment, automation, and maintenance of our infrastructure, ensuring its availability, performance, scalability, and security. Our IT professionals bring a wealth of experience from various backgrounds and work collaboratively with other departments to tackle complex challenges. With a strong focus on innovation and efficiency, the IT team plays a crucial role in driving Inuvi's success and delivering exceptional value to our customers.   What we are looking for We are looking for an IT Infrastructure Analyst to be responsible for the support, deployment, automation and maintenance of our systems whilst ensuring their availability, performance scalability and security.  You must have proven “hands on” experience in a similar role with a good understanding of IT Infrastructure both on premise and in the cloud; which includes a good understanding of DevOps engineering practices. As a small team our roles are broad which will enable your involvement in a range of technologies and projects and foster opportunities for your personal growth. You must be able to demonstrate real world experience of IT infrastructure both on-premise and in the AWS cloud which includes: Good working knowledge of on-premises server infrastructure including Hyper-V servers, storage arrays, switches and firewalls. An excellent understanding of AWS, and a wealth of practical hands-on real-world experience using the core services (EC2, CloudWatch, IAM, RDS, S3 etc at a minimum) An excellent understanding of networking principles and technologies (subnets, VLANs and routing) A good understanding of development pipelines and the technologies used to implement them in AWS and/or Azure Experience using Docker containers Good working knowledge of Linux and Windows server administration and support Experience with JIRA, Bitbucket/Git Proficiency at scripting (especially PowerShell) A good understanding of database technologies (MySQL in particular) and experience administering them Strong interpersonal and communication skills with an ability to produce documentation to a high standard Ability to troubleshoot in a logical manner with a pro-active approach, spot potential problems, escalate and react when necessary Ability to deal competently with pressure and be able to prioritise workload Effective collaboration with other members of the IT team and wider business   In return, we will ensure you have: Very competitive salary with annual salary reviews 25 days holiday a year (plus bank holidays) for some well-deserved time off Opportunity to purchase an additional holiday each year Pension contributions of 5% Annual wellbeing health check Health Shield cash plan Death in service benefit Cycle to work scheme What happens next After receiving your application, our team will review it and inform you of the next steps. If you are selected for the next stage, we will schedule an introductory Teams call to provide more information about our company, learn more about you, and understand your expectations. This will be an opportunity for you to ask any questions you may have. Please choose a time when you can be in a quiet place without distractions. Depending on the outcome of the call, the following stage will involve a face-to-face interview at our Wokingham office, which will also include practical technical questions. We understand the effort required to apply for a new job and value your time. We look forward to reviewing your application. This is an office-based role in Wokingham, Berkshire (RG41) and therefore candidates need to be located within a commutable distance to the office.  We will not consider candidates who need to relocate to be nearer the office.
14/02/2025
Full time
Why work with Inuvi At Inuvi, our mission is to foster a work environment where innovation, collaboration, and personal growth are at the forefront. We believe in the power of diverse perspectives and strive to create a culture where every team member feels valued and empowered to contribute their unique ideas. Working with us means being part of a dynamic team that is passionate about making a positive impact on our customers and the industry.   Introducing Inuvi’s IT team At Inuvi, our IT team is dedicated to ensuring the seamless operation and continuous improvement of our systems. The team is responsible for the support, deployment, automation, and maintenance of our infrastructure, ensuring its availability, performance, scalability, and security. Our IT professionals bring a wealth of experience from various backgrounds and work collaboratively with other departments to tackle complex challenges. With a strong focus on innovation and efficiency, the IT team plays a crucial role in driving Inuvi's success and delivering exceptional value to our customers.   What we are looking for We are looking for an IT Infrastructure Analyst to be responsible for the support, deployment, automation and maintenance of our systems whilst ensuring their availability, performance scalability and security.  You must have proven “hands on” experience in a similar role with a good understanding of IT Infrastructure both on premise and in the cloud; which includes a good understanding of DevOps engineering practices. As a small team our roles are broad which will enable your involvement in a range of technologies and projects and foster opportunities for your personal growth. You must be able to demonstrate real world experience of IT infrastructure both on-premise and in the AWS cloud which includes: Good working knowledge of on-premises server infrastructure including Hyper-V servers, storage arrays, switches and firewalls. An excellent understanding of AWS, and a wealth of practical hands-on real-world experience using the core services (EC2, CloudWatch, IAM, RDS, S3 etc at a minimum) An excellent understanding of networking principles and technologies (subnets, VLANs and routing) A good understanding of development pipelines and the technologies used to implement them in AWS and/or Azure Experience using Docker containers Good working knowledge of Linux and Windows server administration and support Experience with JIRA, Bitbucket/Git Proficiency at scripting (especially PowerShell) A good understanding of database technologies (MySQL in particular) and experience administering them Strong interpersonal and communication skills with an ability to produce documentation to a high standard Ability to troubleshoot in a logical manner with a pro-active approach, spot potential problems, escalate and react when necessary Ability to deal competently with pressure and be able to prioritise workload Effective collaboration with other members of the IT team and wider business   In return, we will ensure you have: Very competitive salary with annual salary reviews 25 days holiday a year (plus bank holidays) for some well-deserved time off Opportunity to purchase an additional holiday each year Pension contributions of 5% Annual wellbeing health check Health Shield cash plan Death in service benefit Cycle to work scheme What happens next After receiving your application, our team will review it and inform you of the next steps. If you are selected for the next stage, we will schedule an introductory Teams call to provide more information about our company, learn more about you, and understand your expectations. This will be an opportunity for you to ask any questions you may have. Please choose a time when you can be in a quiet place without distractions. Depending on the outcome of the call, the following stage will involve a face-to-face interview at our Wokingham office, which will also include practical technical questions. We understand the effort required to apply for a new job and value your time. We look forward to reviewing your application. This is an office-based role in Wokingham, Berkshire (RG41) and therefore candidates need to be located within a commutable distance to the office.  We will not consider candidates who need to relocate to be nearer the office.
Adecco
Local Gov't Housing Data Analyst (Temp: West London)
Adecco
An exciting opportunity has emerged for a Data Analyst to join the homelessness department at one of Adecco's leading Local Government clients in a temporary role for the next six months, with potential extension beyond this. This is a full time role (36 hours per week, Monday to Friday) working hybridly from our client's West London office 2 days each week, and previous experience of working within a local government housing department would be highly desirable. The role will be reporting directly into the Assistant Director Housing Demand/ Programme Director, and the work is analysing data in the service to provide management insight and is core to financial control within housing demand. It will assist in providing accurate budgetary forecasting and analysis of their cohort in temporary accommodation, and those households presenting as homeless, and will enable the effective prioritisation of project work to manage spend within the directorate as well as improve outcomes for residents. There are data quality issues within our client's systems, so this role would need to actively understand the accuracy of the data, cross-compare sources and potentially do other investigatory work to provide a view about reliability, as well as identify ways to data cleanse and resolve some of the issues identified. Other key elements of this role include: Designing, developing, testing and debugging SQL Server Integration Services (SSIS) against BI Power reports Providing technical support to interpret business and service needs enabling new and improved reports Being an expert for the housing business, when discussing the use of Big Data and explaining the stories the data evidences against report outputs. Providing drive optimal, innovative, scalable and high performing solutions for Business Intelligence and Visualisation, as part of a broader Data and Analytics portfolio Working with business & IT partners to understand data, improve the data and deliver informative solution visually which integrates backend data base. Influencing and educating business users to ensure data is accurate and evidences alignment to business deliverables and targets. Guiding and leading solution delivery for Business Intelligence and Visualisation of data Working with functional and technical associates to gather, refine business requirements, provide technical support/consulting, plan and prioritise work, coordinate the estimation and quotation for work to be done by various teams. Building out using SQL and progress databases for Power BI reports Transforming raw data into meaningful insights. An ability to produce interactive and user-friendly dashboards and reports. Performing a wide range of tasks such as reporting, building dashboards, building data models, analysing datasets, and administration of Power BI tools. Must have extensive knowledge and expertise in business intelligence, databases, and technical aspects of BI tools. Experience in data preparation, data gateway, and data warehousing projects Experience working with the Microsoft Business Intelligence Stack (Power BI, SSAS, SSRS, and SSIS) Experience with a self-service tool such as Power BI or Tableau Understanding of SQL, and an ability to produce reports with direct backend data feeds to support updates. Key relationships (both internal & external) in this role will be with: Strategy and Change colleagues, as well as those in other parts of the organisation External organisations and partners such as the NHS Borough-Based partnership, Office for National Statistics, the Greater London Authority, and the London Office of Technology and Innovation External providers/consultancies Local Government networks and employer bodies Councillors The ideal candidate will be somebody who is an expert in understanding and applying a range of modern tools and techniques to analyse data, as well as excellent skills in querying and reporting on datasets through modern tools such as R, Python etc, including creating dashboards and visualisations. Substantial experience of working in data and analysis in a local authority or housing organisation would be highly desirable. Interviews will take place virtually, and applicants will ideally be immediately available or on a short notice period (1-2 weeks' maximum). Only applicants who feel they meet the above criteria need apply.
14/03/2026
Seasonal
An exciting opportunity has emerged for a Data Analyst to join the homelessness department at one of Adecco's leading Local Government clients in a temporary role for the next six months, with potential extension beyond this. This is a full time role (36 hours per week, Monday to Friday) working hybridly from our client's West London office 2 days each week, and previous experience of working within a local government housing department would be highly desirable. The role will be reporting directly into the Assistant Director Housing Demand/ Programme Director, and the work is analysing data in the service to provide management insight and is core to financial control within housing demand. It will assist in providing accurate budgetary forecasting and analysis of their cohort in temporary accommodation, and those households presenting as homeless, and will enable the effective prioritisation of project work to manage spend within the directorate as well as improve outcomes for residents. There are data quality issues within our client's systems, so this role would need to actively understand the accuracy of the data, cross-compare sources and potentially do other investigatory work to provide a view about reliability, as well as identify ways to data cleanse and resolve some of the issues identified. Other key elements of this role include: Designing, developing, testing and debugging SQL Server Integration Services (SSIS) against BI Power reports Providing technical support to interpret business and service needs enabling new and improved reports Being an expert for the housing business, when discussing the use of Big Data and explaining the stories the data evidences against report outputs. Providing drive optimal, innovative, scalable and high performing solutions for Business Intelligence and Visualisation, as part of a broader Data and Analytics portfolio Working with business & IT partners to understand data, improve the data and deliver informative solution visually which integrates backend data base. Influencing and educating business users to ensure data is accurate and evidences alignment to business deliverables and targets. Guiding and leading solution delivery for Business Intelligence and Visualisation of data Working with functional and technical associates to gather, refine business requirements, provide technical support/consulting, plan and prioritise work, coordinate the estimation and quotation for work to be done by various teams. Building out using SQL and progress databases for Power BI reports Transforming raw data into meaningful insights. An ability to produce interactive and user-friendly dashboards and reports. Performing a wide range of tasks such as reporting, building dashboards, building data models, analysing datasets, and administration of Power BI tools. Must have extensive knowledge and expertise in business intelligence, databases, and technical aspects of BI tools. Experience in data preparation, data gateway, and data warehousing projects Experience working with the Microsoft Business Intelligence Stack (Power BI, SSAS, SSRS, and SSIS) Experience with a self-service tool such as Power BI or Tableau Understanding of SQL, and an ability to produce reports with direct backend data feeds to support updates. Key relationships (both internal & external) in this role will be with: Strategy and Change colleagues, as well as those in other parts of the organisation External organisations and partners such as the NHS Borough-Based partnership, Office for National Statistics, the Greater London Authority, and the London Office of Technology and Innovation External providers/consultancies Local Government networks and employer bodies Councillors The ideal candidate will be somebody who is an expert in understanding and applying a range of modern tools and techniques to analyse data, as well as excellent skills in querying and reporting on datasets through modern tools such as R, Python etc, including creating dashboards and visualisations. Substantial experience of working in data and analysis in a local authority or housing organisation would be highly desirable. Interviews will take place virtually, and applicants will ideally be immediately available or on a short notice period (1-2 weeks' maximum). Only applicants who feel they meet the above criteria need apply.
Experis
Business Analyst
Experis
ROLE TITLE: Business Analyst LOCATION: Hybrid / Occasional Office Travel Required (Leicester; London; Manchester) CLEARANCE: 5 Years UK Residency Required We are actively looking to secure a Business Analyst to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Job Purpose/The Role: This Business Analyst role sits between functional and technical disciplines, requiring someone comfortable operating within a technical delivery environment. The successful candidate will facilitate user workshops to capture and document business processes, requirements, and acceptance criteria, translating these into clear process maps and user stories. Acting as a bridge between business stakeholders and cross-domain technical teams, including Architects and Developers, the BA will ensure requirements are well-defined, refined, and consistently understood throughout the delivery lifecycle. Your Key Responsibilities: Facilitate workshops to gather and document business requirements. Produce process maps, user stories, and acceptance criteria. Bridge communication between business and technical teams. Support backlog refinement and requirement clarity. Ensure traceability throughout the delivery lifecycle. Your Skills: 5 Years UK Residency Required Process mapping Requirements gathering User story documentation Acceptance criteria documentation/refinement Workshop facilitation Benefits Include: Contributory pension scheme Employee Assistance Program Medical and Dental cover 22 days holiday + bank holidays Maternity Pay/Shared Parental leave and paternity leave Sick pay Suitable Candidates should submit CVs in the first instance.
14/03/2026
Contractor
ROLE TITLE: Business Analyst LOCATION: Hybrid / Occasional Office Travel Required (Leicester; London; Manchester) CLEARANCE: 5 Years UK Residency Required We are actively looking to secure a Business Analyst to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Job Purpose/The Role: This Business Analyst role sits between functional and technical disciplines, requiring someone comfortable operating within a technical delivery environment. The successful candidate will facilitate user workshops to capture and document business processes, requirements, and acceptance criteria, translating these into clear process maps and user stories. Acting as a bridge between business stakeholders and cross-domain technical teams, including Architects and Developers, the BA will ensure requirements are well-defined, refined, and consistently understood throughout the delivery lifecycle. Your Key Responsibilities: Facilitate workshops to gather and document business requirements. Produce process maps, user stories, and acceptance criteria. Bridge communication between business and technical teams. Support backlog refinement and requirement clarity. Ensure traceability throughout the delivery lifecycle. Your Skills: 5 Years UK Residency Required Process mapping Requirements gathering User story documentation Acceptance criteria documentation/refinement Workshop facilitation Benefits Include: Contributory pension scheme Employee Assistance Program Medical and Dental cover 22 days holiday + bank holidays Maternity Pay/Shared Parental leave and paternity leave Sick pay Suitable Candidates should submit CVs in the first instance.
Experis
Technical Business Analyst
Experis
ROLE TITLE: Technical Business Analyst LOCATION: Hybrid / occasional Office Travel Required (Leicester; London; Manchester) CLEARANCE: 5 Years UK Residency Required We are actively looking to secure a Business Analyst to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Job Purpose/The Role: We are seeking a Business Analyst with ideally some exposure to Identity and Access Management (IAM). The successful candidate must have strong experience in producing high-quality user and technical requirements suitable for inclusion within commercial tender documentation. You will be responsible for translating business needs into clearly structured, detailed requirements that support procurement and delivery processes, ensuring clarity, accuracy, and alignment with technical and commercial standards. Your Key Responsibilities: Lead workshops and stakeholder sessions to capture business processes, user needs, and technical requirements. Produce clear user stories, technical documentation, and tender-ready requirement artefacts. Act as the liaison between business stakeholders and technical teams, including Architects and Developers. Support service delivery by ensuring requirements are accurately defined, traceable, and aligned to solution design. Contribute to process improvement and continuous enhancement of delivery practices. Your Skills: Proven Business Analyst experience, ideally with exposure to IAM. Strong experience producing user and technical requirements for commercial tenders. Excellent problem-solving skills with high attention to detail. Strong communication skills, with the ability to engage both business and technical stakeholders. Demonstrated client/stakeholder management experience within a service delivery environment. Proactive approach with a keen interest in learning new technologies and improving processes. Benefits Include: Contributory pension scheme Employee Assistance Program Medical and Dental cover 22 days holiday + bank holidays Maternity Pay/Shared Parental leave and paternity leave Sick pay Suitable Candidates should submit CVs in the first instance.
14/03/2026
Contractor
ROLE TITLE: Technical Business Analyst LOCATION: Hybrid / occasional Office Travel Required (Leicester; London; Manchester) CLEARANCE: 5 Years UK Residency Required We are actively looking to secure a Business Analyst to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Job Purpose/The Role: We are seeking a Business Analyst with ideally some exposure to Identity and Access Management (IAM). The successful candidate must have strong experience in producing high-quality user and technical requirements suitable for inclusion within commercial tender documentation. You will be responsible for translating business needs into clearly structured, detailed requirements that support procurement and delivery processes, ensuring clarity, accuracy, and alignment with technical and commercial standards. Your Key Responsibilities: Lead workshops and stakeholder sessions to capture business processes, user needs, and technical requirements. Produce clear user stories, technical documentation, and tender-ready requirement artefacts. Act as the liaison between business stakeholders and technical teams, including Architects and Developers. Support service delivery by ensuring requirements are accurately defined, traceable, and aligned to solution design. Contribute to process improvement and continuous enhancement of delivery practices. Your Skills: Proven Business Analyst experience, ideally with exposure to IAM. Strong experience producing user and technical requirements for commercial tenders. Excellent problem-solving skills with high attention to detail. Strong communication skills, with the ability to engage both business and technical stakeholders. Demonstrated client/stakeholder management experience within a service delivery environment. Proactive approach with a keen interest in learning new technologies and improving processes. Benefits Include: Contributory pension scheme Employee Assistance Program Medical and Dental cover 22 days holiday + bank holidays Maternity Pay/Shared Parental leave and paternity leave Sick pay Suitable Candidates should submit CVs in the first instance.
Peregrine
Findur Technical BA (Solution Architect)
Peregrine
Findur Technical Business Analyst We are looking for a Business Analyst Must have a strong understanding of financial markets and/or treasury operations e.g. trading, risk and settlement Self-starter with a proven delivery track record in analysis, design, and configuration Understanding of repos, foreign currency swaps and implementation across Openlink clients Understanding of software implementation and testing principles Ability to adapt to changing working environments and practices Strong verbal and written communication skills and attention to detail Ability to self-motivate, work without supervision and prioritize workload under pressure Preferred skills and experience Minimum 2 years experience of Findur, including v16 upwards, is preferred Working knowledge of more technical aspects of Findur such as Report Builder and Settlements Desktop is advantageous Experience of technologies used in the automation of testing for Findur is advantageous Key responsibilities Using strong analytical and problem-solving skills to define and help deliver quality solutions to business problems and requirements Collaborating with users across Front/Middle/Back Office being responsible for gathering, documenting, and delivering requirements and use cases from discovery through to user acceptance and implementation Partnering with business users you will work as part of a product team, recognised as an Openlink expert
13/03/2026
Full time
Findur Technical Business Analyst We are looking for a Business Analyst Must have a strong understanding of financial markets and/or treasury operations e.g. trading, risk and settlement Self-starter with a proven delivery track record in analysis, design, and configuration Understanding of repos, foreign currency swaps and implementation across Openlink clients Understanding of software implementation and testing principles Ability to adapt to changing working environments and practices Strong verbal and written communication skills and attention to detail Ability to self-motivate, work without supervision and prioritize workload under pressure Preferred skills and experience Minimum 2 years experience of Findur, including v16 upwards, is preferred Working knowledge of more technical aspects of Findur such as Report Builder and Settlements Desktop is advantageous Experience of technologies used in the automation of testing for Findur is advantageous Key responsibilities Using strong analytical and problem-solving skills to define and help deliver quality solutions to business problems and requirements Collaborating with users across Front/Middle/Back Office being responsible for gathering, documenting, and delivering requirements and use cases from discovery through to user acceptance and implementation Partnering with business users you will work as part of a product team, recognised as an Openlink expert
Experis
Strategic Market Data Lead
Experis
Strategic Market Data Lead This is a strategic, hands on, standalone role that blends market data vendor management , technical capability , and business engagement . I need someone with Financial Service experience ideally Wealth Manager , below are the key components of the role Market Data Vendor Oversight Identify and catalogue current market data feeds managed by business teams Engage business stakeholders to understand data needs. Assess overlapping vendor feeds Drive cost savings , synergies , and vendor consolidation where possible. Support decommissioning or renegotiation of feeds. Procurement & Contractual Understanding Work closely with procurement teams. Understand contract obligations and typical market data vendor operating models. Technical & Data Capability The role sits in the data department , so the candidate must be technically capable: Understand data architecture and how feeds land in Snowflake . Ability to run SQL queries, investigate data, and compare feeds. Familiarity with concepts like EDP, data lakes, ingestion of PDFs , etc. Should be able to use AI/tools to automate comparisons. Not reliant on data engineers/analysts for basic tasks.
13/03/2026
Full time
Strategic Market Data Lead This is a strategic, hands on, standalone role that blends market data vendor management , technical capability , and business engagement . I need someone with Financial Service experience ideally Wealth Manager , below are the key components of the role Market Data Vendor Oversight Identify and catalogue current market data feeds managed by business teams Engage business stakeholders to understand data needs. Assess overlapping vendor feeds Drive cost savings , synergies , and vendor consolidation where possible. Support decommissioning or renegotiation of feeds. Procurement & Contractual Understanding Work closely with procurement teams. Understand contract obligations and typical market data vendor operating models. Technical & Data Capability The role sits in the data department , so the candidate must be technically capable: Understand data architecture and how feeds land in Snowflake . Ability to run SQL queries, investigate data, and compare feeds. Familiarity with concepts like EDP, data lakes, ingestion of PDFs , etc. Should be able to use AI/tools to automate comparisons. Not reliant on data engineers/analysts for basic tasks.
Experis
Business Analyst
Experis City, Manchester
Business Analyst - Change and IT Are you a Change Business Analyst who is keen to work for an organisation with an exciting forward order book of work? The successful candidate should have a proven track record of working on transformation programs, particularly in th e healthcare sector. You will have a solid background in business process design, functional requirement, and specifications . You will work closely with business functions to identify how change can help support their plans and to challenge Business Processes . You will operate during the entire business process lifecycle from initial project inception, architecture, and design, through project delivery and effective support through to business as usual. Experience in Agile and Waterfall would be highly desirable. I have a few roles so experience in CRM, legislation changes or sector specific systems would be highly desirable You will have excellent communication skills and be the interface between IT and the Business users to articulate business problems into formal business requirements and technical requirements . You will be used to working with senior stakeholders and discussing taking requirements from them. Strong generic business analysis skills are of key importance for this role so accreditations would demonstrate that you have those. The role is hybrid with 2 days a week in the office .
13/03/2026
Full time
Business Analyst - Change and IT Are you a Change Business Analyst who is keen to work for an organisation with an exciting forward order book of work? The successful candidate should have a proven track record of working on transformation programs, particularly in th e healthcare sector. You will have a solid background in business process design, functional requirement, and specifications . You will work closely with business functions to identify how change can help support their plans and to challenge Business Processes . You will operate during the entire business process lifecycle from initial project inception, architecture, and design, through project delivery and effective support through to business as usual. Experience in Agile and Waterfall would be highly desirable. I have a few roles so experience in CRM, legislation changes or sector specific systems would be highly desirable You will have excellent communication skills and be the interface between IT and the Business users to articulate business problems into formal business requirements and technical requirements . You will be used to working with senior stakeholders and discussing taking requirements from them. Strong generic business analysis skills are of key importance for this role so accreditations would demonstrate that you have those. The role is hybrid with 2 days a week in the office .
Hays Specialist Recruitment Limited
Market Risk Business Analyst
Hays Specialist Recruitment Limited
A leading financial institution is currently seeking an experienced Market Risk Business Analyst to join their Risk Transformation team. This role will support the development and enhancement of market risk platforms, working closely with business stakeholders and technical teams across multiple regions.Job Details: Start date: ASAP Duration: Initial 12 months Rate: £700-£800pd Inside IR35 via Umbrella Location: London Hybrid: 3 days in the office Key Requirements: Strong experience working across large-scale business and technology change programmes within financial services. Deep understanding of market risk measures , including Greeks, sensitivities, VaR and Expected Shortfall. Familiarity with a broad range of asset classes (fixed income, equities, derivatives). Ability to gather and document business and functional requirements, achieving consensus among global stakeholders. Experience producing functional specifications, interface specifications, and supporting documentation to established standards. Skilled in supporting UAT, including test planning, manual testing, defect triage and coordination with development teams. Proficiency in SQL for querying relational databases; experience with tools such as JIRA and Confluence. Ability to manage multiple concurrent workstreams, engage senior stakeholders, and operate across multiple jurisdictions. Nice to Have: Experience with FRTB (SA or IMA) implementations. Exposure to vendor integration and mixed delivery (vendor + in-house development). Knowledge of counterparty credit risk measures. Experience with ActivePivot, MDX queries or MongoDB. Exposure to Python for scripting or data analysis. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
13/03/2026
Contractor
A leading financial institution is currently seeking an experienced Market Risk Business Analyst to join their Risk Transformation team. This role will support the development and enhancement of market risk platforms, working closely with business stakeholders and technical teams across multiple regions.Job Details: Start date: ASAP Duration: Initial 12 months Rate: £700-£800pd Inside IR35 via Umbrella Location: London Hybrid: 3 days in the office Key Requirements: Strong experience working across large-scale business and technology change programmes within financial services. Deep understanding of market risk measures , including Greeks, sensitivities, VaR and Expected Shortfall. Familiarity with a broad range of asset classes (fixed income, equities, derivatives). Ability to gather and document business and functional requirements, achieving consensus among global stakeholders. Experience producing functional specifications, interface specifications, and supporting documentation to established standards. Skilled in supporting UAT, including test planning, manual testing, defect triage and coordination with development teams. Proficiency in SQL for querying relational databases; experience with tools such as JIRA and Confluence. Ability to manage multiple concurrent workstreams, engage senior stakeholders, and operate across multiple jurisdictions. Nice to Have: Experience with FRTB (SA or IMA) implementations. Exposure to vendor integration and mixed delivery (vendor + in-house development). Knowledge of counterparty credit risk measures. Experience with ActivePivot, MDX queries or MongoDB. Exposure to Python for scripting or data analysis. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Ventula Consulting
Head of Business Systems (Enterprise Applications)
Ventula Consulting
Head of Business Systems (Enterprise Applications) Location: Flexible UK/remote Travel: Regular travel between UK operational sites required (expensed beyond base location) Salary: £90-£100k + 10% Bonus + Excellent Benefits Leading provider of UK critical infrastructure requires a Systems Lead for the transport and logistics enterprise technology. This role will require you to deliver the ongoing development of technology systems that support complex, high-volume operational environments across multiple UK sites. This is a senior leadership role responsible for ensuring core operational, logistics and terminal systems are stable, scalable and aligned to business growth. You will lead a multidisciplinary team spanning applications, systems analysis and development while partnering closely with operations, engineering and senior IT leadership. The role offers significant scope to shape and modernise systems, improve automation and drive data-led performance across a large-scale operational environment. Location is flexible across the UK with regular travel to operational sites including South Wales, the South Coast and the Humber region. The Role You will take ownership of the systems and applications that enable day-to-day operational performance across logistics, terminals and engineering functions. Key responsibilities include: Leading the support, maintenance and development of operational and logistics systems across multiple sites Managing and developing a team of solution managers, analysts and technical specialists Overseeing delivery of system enhancements, integrations and new capabilities aligned to business priorities Acting as the senior point of contact between IT and operational stakeholders Driving continuous improvement, automation and performance optimisation through technology Managing vendors, system integrator and third-party technology partners Ensuring strong service performance across incident, problem and change management Delivering and supporting BI, reporting and data solutions for operational performance Managing budgets, roadmaps and resource planning across the function Leading large-scale systems and transformation programmes Supporting long-term technology strategy for operational and logistics platforms This role combines hands-on technical understanding with strategic leadership and will suit someone comfortable operating at both operational and executive levels. We are deliberately open on sector background and welcome candidates from: Logistics & supply chain Transport & distribution Ports & terminals Manufacturing or industrial environments Engineering or asset-heavy businesses Large-scale operational environments Experience required: Leadership of enterprise or operational systems within complex organisations Strong knowledge of logistics, supply chain or operational technology platforms Experience leading technical or applications teams Delivery of large-scale systems or transformation programmes Vendor and systems integrator management Budget ownership and strategic planning Experience improving processes through technology and automation Strong stakeholder engagement across technical and operational teams Highly desirable: Experience with ERP, supply chain or terminal systems Data, reporting and BI platform delivery Integration and automation initiatives Agile and structured delivery methodologies Location & Travel The role can be based flexibly across the UK, particularly around: Cardiff/South Wales Southampton/South Coast Hull/Humber region Regular travel between operational sites is required. The salary is a basic between £90-100K with an exceptional package/pension and bonus scheme
13/03/2026
Full time
Head of Business Systems (Enterprise Applications) Location: Flexible UK/remote Travel: Regular travel between UK operational sites required (expensed beyond base location) Salary: £90-£100k + 10% Bonus + Excellent Benefits Leading provider of UK critical infrastructure requires a Systems Lead for the transport and logistics enterprise technology. This role will require you to deliver the ongoing development of technology systems that support complex, high-volume operational environments across multiple UK sites. This is a senior leadership role responsible for ensuring core operational, logistics and terminal systems are stable, scalable and aligned to business growth. You will lead a multidisciplinary team spanning applications, systems analysis and development while partnering closely with operations, engineering and senior IT leadership. The role offers significant scope to shape and modernise systems, improve automation and drive data-led performance across a large-scale operational environment. Location is flexible across the UK with regular travel to operational sites including South Wales, the South Coast and the Humber region. The Role You will take ownership of the systems and applications that enable day-to-day operational performance across logistics, terminals and engineering functions. Key responsibilities include: Leading the support, maintenance and development of operational and logistics systems across multiple sites Managing and developing a team of solution managers, analysts and technical specialists Overseeing delivery of system enhancements, integrations and new capabilities aligned to business priorities Acting as the senior point of contact between IT and operational stakeholders Driving continuous improvement, automation and performance optimisation through technology Managing vendors, system integrator and third-party technology partners Ensuring strong service performance across incident, problem and change management Delivering and supporting BI, reporting and data solutions for operational performance Managing budgets, roadmaps and resource planning across the function Leading large-scale systems and transformation programmes Supporting long-term technology strategy for operational and logistics platforms This role combines hands-on technical understanding with strategic leadership and will suit someone comfortable operating at both operational and executive levels. We are deliberately open on sector background and welcome candidates from: Logistics & supply chain Transport & distribution Ports & terminals Manufacturing or industrial environments Engineering or asset-heavy businesses Large-scale operational environments Experience required: Leadership of enterprise or operational systems within complex organisations Strong knowledge of logistics, supply chain or operational technology platforms Experience leading technical or applications teams Delivery of large-scale systems or transformation programmes Vendor and systems integrator management Budget ownership and strategic planning Experience improving processes through technology and automation Strong stakeholder engagement across technical and operational teams Highly desirable: Experience with ERP, supply chain or terminal systems Data, reporting and BI platform delivery Integration and automation initiatives Agile and structured delivery methodologies Location & Travel The role can be based flexibly across the UK, particularly around: Cardiff/South Wales Southampton/South Coast Hull/Humber region Regular travel between operational sites is required. The salary is a basic between £90-100K with an exceptional package/pension and bonus scheme
Experis IT
Strategic Market Data Lead
Experis IT
Strategic Market Data Lead This is a strategic, hands on, standalone role that blends market data vendor management , technical capability , and business engagement . I need someone with Financial Service experience ideally Wealth Manager , below are the key components of the role Market Data Vendor Oversight Identify and catalogue current market data feeds managed by business teams Engage business stakeholders to understand data needs. Assess overlapping vendor feeds Drive cost savings , synergies , and vendor consolidation where possible. Support decommissioning or renegotiation of feeds. Procurement & Contractual Understanding Work closely with procurement teams. Understand contract obligations and typical market data vendor operating models. Technical & Data Capability The role sits in the data department , so the candidate must be technically capable: Understand data architecture and how feeds land in Snowflake . Ability to run SQL queries, investigate data, and compare feeds. Familiarity with concepts like EDP, data lakes, ingestion of PDFs , etc. Should be able to use AI/tools to automate comparisons. Not reliant on data engineers/analysts for basic tasks.
13/03/2026
Full time
Strategic Market Data Lead This is a strategic, hands on, standalone role that blends market data vendor management , technical capability , and business engagement . I need someone with Financial Service experience ideally Wealth Manager , below are the key components of the role Market Data Vendor Oversight Identify and catalogue current market data feeds managed by business teams Engage business stakeholders to understand data needs. Assess overlapping vendor feeds Drive cost savings , synergies , and vendor consolidation where possible. Support decommissioning or renegotiation of feeds. Procurement & Contractual Understanding Work closely with procurement teams. Understand contract obligations and typical market data vendor operating models. Technical & Data Capability The role sits in the data department , so the candidate must be technically capable: Understand data architecture and how feeds land in Snowflake . Ability to run SQL queries, investigate data, and compare feeds. Familiarity with concepts like EDP, data lakes, ingestion of PDFs , etc. Should be able to use AI/tools to automate comparisons. Not reliant on data engineers/analysts for basic tasks.
Arrows Group Professional Limited
Staff Data Engineer
Arrows Group Professional Limited
Staff Data Engineer - GCP - Big Query - DBT - Hybrid - 2x a week (London) - paying up to £95k A fast-growing and innovative technology company is looking for a Staff Data Engineer to join its expanding Data & Analytics team. This is an opportunity to play a key technical leadership role in shaping a modern cloud-based data platform and enabling data-driven decision making across the organisation. The Role As a Staff Data Engineer , you will be responsible for the design, development, and ongoing optimisation of the company's cloud-based data platform . You will work closely with analysts and stakeholders across multiple business areas to deliver scalable, high-quality data solutions that support insight and decision making. Over the next 12-18 months, the platform will increasingly transition toward Google BigQuery , moving away from Azure-based infrastructure. Key Responsibilities Design, build, and maintain robust data pipelines and ETL/ELT processes Develop and optimise data models to support analytics and reporting Lead improvements and enhancements to the data platform architecture Monitor and tune system performance to ensure reliability and scalability Build and maintain cloud-based data infrastructure Skills & Experience Essential Strong expertise in SQL , including complex queries, optimisation, and indexing Experience working with ETL tools such as Google Cloud Dataflow, DBT, Azure Data Factory, Fivetran, or Databricks Solid understanding of data warehousing concepts , ETL/ELT pipelines, and dimensional modelling Experience building and managing cloud-based data infrastructure (GCP) Experience using Git/DevOps for version control and collaboration Strong problem-solving skills and ability to work in a fast-paced environment
13/03/2026
Full time
Staff Data Engineer - GCP - Big Query - DBT - Hybrid - 2x a week (London) - paying up to £95k A fast-growing and innovative technology company is looking for a Staff Data Engineer to join its expanding Data & Analytics team. This is an opportunity to play a key technical leadership role in shaping a modern cloud-based data platform and enabling data-driven decision making across the organisation. The Role As a Staff Data Engineer , you will be responsible for the design, development, and ongoing optimisation of the company's cloud-based data platform . You will work closely with analysts and stakeholders across multiple business areas to deliver scalable, high-quality data solutions that support insight and decision making. Over the next 12-18 months, the platform will increasingly transition toward Google BigQuery , moving away from Azure-based infrastructure. Key Responsibilities Design, build, and maintain robust data pipelines and ETL/ELT processes Develop and optimise data models to support analytics and reporting Lead improvements and enhancements to the data platform architecture Monitor and tune system performance to ensure reliability and scalability Build and maintain cloud-based data infrastructure Skills & Experience Essential Strong expertise in SQL , including complex queries, optimisation, and indexing Experience working with ETL tools such as Google Cloud Dataflow, DBT, Azure Data Factory, Fivetran, or Databricks Solid understanding of data warehousing concepts , ETL/ELT pipelines, and dimensional modelling Experience building and managing cloud-based data infrastructure (GCP) Experience using Git/DevOps for version control and collaboration Strong problem-solving skills and ability to work in a fast-paced environment
Proactive Appointments
AX/D365 Business Analyst
Proactive Appointments Cheltenham, Gloucestershire
AX/D365 Business Analyst Permanent | Remote (2 days on-site per month) | Cheltenham, Gloucestershire Proactive IT Appointments are currently working with a well-established UK organisation that is looking to appoint an experienced ERP Business Analyst to join their Business Information Systems team. This is an excellent opportunity to work on a large-scale ERP environment, supporting and enhancing Microsoft Dynamics AX 2012 R3 and D365 solutions as part of a major transformation programme. You will work closely with business stakeholders and technical teams to improve processes, deliver system enhancements, and ensure the ERP platform continues to support the organisation's operational needs. Key Responsibilities Analyse business systems and processes to identify issues and recommend effective solutions Facilitate requirements gathering, review, and design workshops with business stakeholders Configure system changes and enhancements within the ERP platform where required Work closely with third-party development and support partners to deliver fixes and customisations Lead requirements documentation and User Acceptance Testing (UAT) activities across projects Maintain business use cases and process flow documentation as systems evolve Act as a key liaison between business users and technical delivery teams Provide clear updates and progress reporting across project activities Deliver training and guidance to users on system functionality and best practices Provide 2nd and 3rd line support for complex ERP-related issues escalated from the IT Service Desk Skills & Experience Strong experience working with ERP systems , ideally Microsoft Dynamics AX 2012 or D365 Proven background in business analysis, requirements gathering, and stakeholder management Experience supporting ERP enhancements, configuration, and system improvements Strong understanding of business process mapping and documentation Experience managing or supporting UAT and project delivery within ERP environments Excellent communication and presentation skills Strong analytical and problem-solving ability Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
13/03/2026
Full time
AX/D365 Business Analyst Permanent | Remote (2 days on-site per month) | Cheltenham, Gloucestershire Proactive IT Appointments are currently working with a well-established UK organisation that is looking to appoint an experienced ERP Business Analyst to join their Business Information Systems team. This is an excellent opportunity to work on a large-scale ERP environment, supporting and enhancing Microsoft Dynamics AX 2012 R3 and D365 solutions as part of a major transformation programme. You will work closely with business stakeholders and technical teams to improve processes, deliver system enhancements, and ensure the ERP platform continues to support the organisation's operational needs. Key Responsibilities Analyse business systems and processes to identify issues and recommend effective solutions Facilitate requirements gathering, review, and design workshops with business stakeholders Configure system changes and enhancements within the ERP platform where required Work closely with third-party development and support partners to deliver fixes and customisations Lead requirements documentation and User Acceptance Testing (UAT) activities across projects Maintain business use cases and process flow documentation as systems evolve Act as a key liaison between business users and technical delivery teams Provide clear updates and progress reporting across project activities Deliver training and guidance to users on system functionality and best practices Provide 2nd and 3rd line support for complex ERP-related issues escalated from the IT Service Desk Skills & Experience Strong experience working with ERP systems , ideally Microsoft Dynamics AX 2012 or D365 Proven background in business analysis, requirements gathering, and stakeholder management Experience supporting ERP enhancements, configuration, and system improvements Strong understanding of business process mapping and documentation Experience managing or supporting UAT and project delivery within ERP environments Excellent communication and presentation skills Strong analytical and problem-solving ability Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Simon James I.T. Ltd
Saviynt IGA Architect - London - Hybrid - Contract
Simon James I.T. Ltd
The Saviynt IGA Architect will lead the end-to-end design, strategy, and technical delivery of Saviynt solutions. You will be responsible for transforming organizational security policies into scalable identity workflows, overseeing complex integrations with ERPs like SAP and Workday, and ensuring a "Zero Trust" architecture. This is a high-impact role requiring both high-level strategic vision and deep hands-on technical proficiency. Key Responsibilities Architectural Leadership: Design and document the end-to-end IGA architecture, including Identity Warehouse, connector frameworks, and security system configurations. Workflow Design: Architect complex Joiner-Mover-Leaver (JML) automation, multi-level approval workflows, and exception handling logic using Saviynt's workflow engine. Advanced Integrations: Lead the onboarding of critical enterprise applications (SAP, Workday, ServiceNow, AWS, Azure/Entra ID) using REST/SOAP, JDBC, and SCIM connectors. Governance & Compliance: Define and implement Segregation of Duties (SoD) rules, risk-based access models (RBAC/ABAC), and automated certification campaigns to meet SOX, GDPR, or HIPAA requirements. Technical Authority: Serve as the primary SME for troubleshooting complex platform issues, performance tuning, and peer-reviewing technical designs from the implementation team. Innovation: Leverage Saviynt's AI/ML features for intelligent access recommendations and outlier detection to minimize identity-related risks. Required Skills & Qualifications Technical Expertise Saviynt Proficiency: 5+ years of hands-on experience with Saviynt IGA (EIC). Mastery of Saviynt UI, JSON rules, SQL queries, and API-based integrations. Identity Fundamentals: Deep understanding of LDAP/AD, SAML, OAuth, OpenID Connect, and SCIM. Programming/Scripting: Strong skills in Java/J2EE (for custom JARs), Python, or PowerShell, and expert-level SQL for data manipulation and reporting. Cloud Infrastructure: Experience deploying or managing IGA in AWS or Azure environments. Professional Experience Minimum 8-10 years in Identity & Access Management (IAM), with at least 3 full-life cycle Saviynt implementations as a Lead Architect. Proven experience leading technical discussions with C-suite stakeholders and system integrators. Certifications (Preferred) Saviynt Certified Advanced IGA Professional (SCAIP) Saviynt Certified Architect (SCA) CISSP or CISM (Certified Information Systems Security Professional) Soft Skills Problem Solving: Ability to decompose complex business requirements into modular technical components. Mentorship: Experience guiding junior engineers and configuration analysts. Communication: Fluent in translating "security-speak" into business value for non-technical stakeholders.
13/03/2026
Contractor
The Saviynt IGA Architect will lead the end-to-end design, strategy, and technical delivery of Saviynt solutions. You will be responsible for transforming organizational security policies into scalable identity workflows, overseeing complex integrations with ERPs like SAP and Workday, and ensuring a "Zero Trust" architecture. This is a high-impact role requiring both high-level strategic vision and deep hands-on technical proficiency. Key Responsibilities Architectural Leadership: Design and document the end-to-end IGA architecture, including Identity Warehouse, connector frameworks, and security system configurations. Workflow Design: Architect complex Joiner-Mover-Leaver (JML) automation, multi-level approval workflows, and exception handling logic using Saviynt's workflow engine. Advanced Integrations: Lead the onboarding of critical enterprise applications (SAP, Workday, ServiceNow, AWS, Azure/Entra ID) using REST/SOAP, JDBC, and SCIM connectors. Governance & Compliance: Define and implement Segregation of Duties (SoD) rules, risk-based access models (RBAC/ABAC), and automated certification campaigns to meet SOX, GDPR, or HIPAA requirements. Technical Authority: Serve as the primary SME for troubleshooting complex platform issues, performance tuning, and peer-reviewing technical designs from the implementation team. Innovation: Leverage Saviynt's AI/ML features for intelligent access recommendations and outlier detection to minimize identity-related risks. Required Skills & Qualifications Technical Expertise Saviynt Proficiency: 5+ years of hands-on experience with Saviynt IGA (EIC). Mastery of Saviynt UI, JSON rules, SQL queries, and API-based integrations. Identity Fundamentals: Deep understanding of LDAP/AD, SAML, OAuth, OpenID Connect, and SCIM. Programming/Scripting: Strong skills in Java/J2EE (for custom JARs), Python, or PowerShell, and expert-level SQL for data manipulation and reporting. Cloud Infrastructure: Experience deploying or managing IGA in AWS or Azure environments. Professional Experience Minimum 8-10 years in Identity & Access Management (IAM), with at least 3 full-life cycle Saviynt implementations as a Lead Architect. Proven experience leading technical discussions with C-suite stakeholders and system integrators. Certifications (Preferred) Saviynt Certified Advanced IGA Professional (SCAIP) Saviynt Certified Architect (SCA) CISSP or CISM (Certified Information Systems Security Professional) Soft Skills Problem Solving: Ability to decompose complex business requirements into modular technical components. Mentorship: Experience guiding junior engineers and configuration analysts. Communication: Fluent in translating "security-speak" into business value for non-technical stakeholders.
Picture More Ltd
Desktop Support Analyst
Picture More Ltd Manchester, Lancashire
Desktop Support Analyst Are you a hands-on IT support professional who enjoys solving problems face-to-face and delivering a first-class service to end users? A leading international professional services organisation is looking for a Deskside Support Analyst to join their Manchester office. This is a newly created role due to increased demand following a recent office move, offering the chance to become a key onsite technical presence within a growing support team. Working closely with senior analysts and the wider infrastructure team, you will provide deskside support across hardware, applications and collaboration technology, while also delivering 2nd line support for the firm's document management platform (iManage). Key details: Location: Manchester Salary: £30,000 - £44,000 Fully onsite role (5 days per week) On-call rota participation after probation Benefits and highlights: Work within a highly professional, technology-driven environment Join a collaborative IT support team delivering high quality service to a global business Exposure to enterprise technology platforms and legal sector systems Opportunity to develop expertise in iManage and enterprise collaboration tools Responsibilities will include: Providing deskside support to users across hardware, software and collaboration platforms Delivering 2nd line support for the iManage document management system Acting as a point of triage for escalated incidents and ensuring issues are investigated correctly Supporting laptop, mobile device and hardware provisioning Troubleshooting AV and meeting room technology Managing service requests and incidents through ServiceNow Supporting Microsoft 365, Teams, Zoom and other collaboration tools Assisting with user onboarding and technology adoption Working closely with senior analysts and other IT teams to resolve complex issues Technology environment includes: Windows 11 Microsoft 365/Office Active Directory Intune & Apple Business Manager ServiceNow MsTeams, Zoom, iManage Work 10 AV and video conferencing technologies We are looking for someone who can demonstrate: Previous IT support experience within a law firm environment Strong experience supporting document management systems, ideally iManage Experience supporting hardware, laptops, mobile devices and AV technology Excellent communication skills and the ability to work with users at all levels Strong troubleshooting and problem-solving ability A proactive and customer-focused approach to support If you are looking to take the next step in your IT support career within a professional services environment, we would love to hear from you. Apply now to find out more about this opportunity and how your experience could make an impact. Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive workplace where all employees feel valued and respected. We encourage applications from candidates of all backgrounds.
13/03/2026
Full time
Desktop Support Analyst Are you a hands-on IT support professional who enjoys solving problems face-to-face and delivering a first-class service to end users? A leading international professional services organisation is looking for a Deskside Support Analyst to join their Manchester office. This is a newly created role due to increased demand following a recent office move, offering the chance to become a key onsite technical presence within a growing support team. Working closely with senior analysts and the wider infrastructure team, you will provide deskside support across hardware, applications and collaboration technology, while also delivering 2nd line support for the firm's document management platform (iManage). Key details: Location: Manchester Salary: £30,000 - £44,000 Fully onsite role (5 days per week) On-call rota participation after probation Benefits and highlights: Work within a highly professional, technology-driven environment Join a collaborative IT support team delivering high quality service to a global business Exposure to enterprise technology platforms and legal sector systems Opportunity to develop expertise in iManage and enterprise collaboration tools Responsibilities will include: Providing deskside support to users across hardware, software and collaboration platforms Delivering 2nd line support for the iManage document management system Acting as a point of triage for escalated incidents and ensuring issues are investigated correctly Supporting laptop, mobile device and hardware provisioning Troubleshooting AV and meeting room technology Managing service requests and incidents through ServiceNow Supporting Microsoft 365, Teams, Zoom and other collaboration tools Assisting with user onboarding and technology adoption Working closely with senior analysts and other IT teams to resolve complex issues Technology environment includes: Windows 11 Microsoft 365/Office Active Directory Intune & Apple Business Manager ServiceNow MsTeams, Zoom, iManage Work 10 AV and video conferencing technologies We are looking for someone who can demonstrate: Previous IT support experience within a law firm environment Strong experience supporting document management systems, ideally iManage Experience supporting hardware, laptops, mobile devices and AV technology Excellent communication skills and the ability to work with users at all levels Strong troubleshooting and problem-solving ability A proactive and customer-focused approach to support If you are looking to take the next step in your IT support career within a professional services environment, we would love to hear from you. Apply now to find out more about this opportunity and how your experience could make an impact. Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive workplace where all employees feel valued and respected. We encourage applications from candidates of all backgrounds.

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