Account Manager – Technology in Schools Ref: HFL1586
Contract: Permanent
Hours: Full time at 37 hours per week, 52 weeks per year Salary: From £33,000 p.a.
Location: Hybrid working – 1 to 2 days in HFL Head Office, with remainder of working days remote or onsite at educational settings in Hertfordshire and neighbouring counties or as required to meet business needs.
Important Application Information
Please ensure you meet the following requirements before applying :
You must have the right to work in the UK
You must hold a full UK driving licence and have access to a vehicle with business insurance
You must be based locally and willing to travel within Hertfordshire and neighbouring counties
How to Apply
How to Apply
To apply, please email your CV and a cover letter in Word format , clearly addressing the above requirements and response to the below questions
Applications that do not meet these criteria may not be considered.
What interests you most about this Account Manager role at HFL, and why do you want to work with schools and trusts?
What do you see as the top three IT challenges schools and MATs are facing right now, and how would you influence and support in your role as an Account Manager?
How would you prioritise if a school had lots of needs but very little money?
Tell us about a time you helped a customer or stakeholder develop a longer-term IT strategy or plan. What actions did you take? what was the outcome and learnings?
The role
This is more than an account management role. It’s an opportunity to meaningfully shape the future of education by helping schools get the very best from their IT—through support, broadband services, consultancy and smart, sustainable technology solutions
Make a difference where it truly matters
Are you driven by purpose? Motivated by improving outcomes for children and young people? Energised by supporting schools to make wise, cost-effective decisions—especially when budgets are tight?
If so, this is not a typical sales role. It’s a partnership role where integrity, empathy and
long-term impact matter just as much as commercial success.
We’re looking for someone who can demonstrate experience in account management—ideally within an MSP, IT services, or education setting—and who takes pride in delivering value that genuinely supports schools, academies and trusts.
Why this role matters
Technology has the power to transform teaching, learning and operational efficiency. But it must be accessible, sustainable and aligned with real educational needs.
As an Account Manager in HFL’s Technology in Schools team, you will guide school and trust leaders through an increasingly complex digital landscape. You will help them stretch limited budgets, prioritise wisely and choose solutions that truly support their communities.
This role is centred on partnership—not volume. We focus on doing what is right for schools and what delivers the best long-term outcomes for children.
What you’ll do
Build trusted, long-term relationships with school and trust
Develop a deep understanding of their needs and challenges and help shape sustainable IT strategies.
Match requirements with the best-value solutions, ensuring every pound works hard for children and young people.
Coordinate with internal specialists to design high-quality, tailored
Manage renewals, contracts and opportunities professionally and
Advocate for customers internally to support continuous
Maintain accurate records within ConnectWise and use Quosal to produce clear, professional proposals.
What drives you
A commitment to improving outcomes in the education
A desire to help schools thrive through thoughtful, consultative support—not transactional selling.
Curiosity, courage and a proactive, problem-solving
A love of building genuine, meaningful
Pride in identifying smart, affordable and sustainable technology
What you’ll bring
Proven experience in account management, ideally within MSP IT services or the education sector.
A passion for exceptional customer service and collaborative, consultative
Excellent communication skills, with confidence when guiding senior
Resilience, adaptability and enthusiasm for learning new
Experience with IT systems and platforms, and selling IT support contracts (e.g., ConnectWise, Quosal, Microsoft 365, Google Workspace for Education, networking, broadband, cloud backup, servers, end-user devices, RMM/MDM, cybersecurity, AV and related solutions).
A proactive, organised approach to work
A full UK driving license and access to a vehicle with business insurance
Why join HFL Education?
We are a not-for-profit organisation with a clear moral purpose: to improve education for every child. You’ll be part of a team that works with integrity, cares deeply about its impact, and is trusted by thousands of schools.
If you want your work to mean more—and you're ready to bring your expertise to a mission-driven team—we’d love to hear from you.
Our ‘working from anywhere’ approach provides colleagues the opportunity to work flexibly in line with their role requirements. This consists of working on-site across various schools and settings, remote working and, if desired, up to 2 days per week in our Head Office in Stevenage, Hertfordshire. The ability to reach different locations by car will be essential for this role. If you drive, then a full driving licence and appropriate car insurance will be required. As there is a permanent home working element to this role, you will need to ensure you are equipped for home working.
Benefits: a generous employer pension contribution, 28 days annual leave plus bank holidays (rising to 31 days after five-years) or the equivalent paid for Term Time employees, family- friendly policies, hybrid working, paid mileage, a cycle to work scheme, onsite charging points for electric vehicles, access to mental health and wellbeing support, company performance bonus, professional development opportunities, benefit schemes for discounts and cashback offers, and more.
Would you like to know more information about this opportunity? If so, further information can be found in the job outline on our website. You can also contact Andy Lees who would be happy to chat to you on 01438 567890 or email andy.lees@hfleducation.org
To apply , email hfl.recruitment@hfleducation.org with a detailed CV along with a separate cover letter on Word Format to include responses to the following questions.
Alternatively, apply via our website: Join our team | HFL Education
What interests you most about this Account Manager role at HFL, and why do you want to work with schools and trusts?
What do you see as the top three IT challenges schools and MATs are facing right now, and how would you influence and support in your role as an Account Manager?
How would you prioritise if a school had lots of needs but very little money?
Tell us about a time you helped a customer or stakeholder develop a longer-term
IT strategy or plan. What actions did you take? what was the outcome and learnings?
As part of our move towards eradicating unconscious bias within the recruitment process, we will be anonymising your forms.
For recruitment queries, our Central Recruitment Team can also be contacted on the hfl.recruitment email address above. We would love to hear from you.
Closing Date: This advert may be withdrawn if we have filled the post.
This job advert may close as soon as sufficient applications have been received. To make sure you don’t miss out on this great opportunity, please submit your application as soon as you can.
Telephone Interview date: To be confirmed via Microsoft Teams Interview Date: To be confirmed – in Person at Stevenage Head Office.
We are committed towards becoming an anti-racist organisation, and our recruitment statement is set out below in support of this.
HFL is committed to being an equal opportunities employer. We insist on the equal treatment of all current and prospective colleagues and will never condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
HFL is also equally committed to becoming an anti-racist organisation and we encourage you to view our Anti-racist position statement which gives clarity on our anti-racist stance. In our relentless efforts to be an anti-racist organisation, we recognise the negative impacts of under representation and lack of diversity in our organisation, our education system and in all aspects of our society. Therefore, for recruitment into any HFL post, where we have 2 or more candidates of equal merit, candidates with protected characteristics will be given advantage over candidates without such characteristics. This is sometimes referred to as a ‘tie-breaker’ and is referred to as ‘positive action’ in the Equality Act 2010.
To help us meet our high standards and aspirations of a fully diverse and inclusive workplace, we strongly encourage suitably qualified applicants from all backgrounds to apply and to join us.
Please note that if you are invited to interview, we will expect you to be prepared to discuss unconscious bias with us; we find these conversations more than any others give us all a good idea of what working together will be like.
12/02/2026
Full time
Account Manager – Technology in Schools Ref: HFL1586
Contract: Permanent
Hours: Full time at 37 hours per week, 52 weeks per year Salary: From £33,000 p.a.
Location: Hybrid working – 1 to 2 days in HFL Head Office, with remainder of working days remote or onsite at educational settings in Hertfordshire and neighbouring counties or as required to meet business needs.
Important Application Information
Please ensure you meet the following requirements before applying :
You must have the right to work in the UK
You must hold a full UK driving licence and have access to a vehicle with business insurance
You must be based locally and willing to travel within Hertfordshire and neighbouring counties
How to Apply
How to Apply
To apply, please email your CV and a cover letter in Word format , clearly addressing the above requirements and response to the below questions
Applications that do not meet these criteria may not be considered.
What interests you most about this Account Manager role at HFL, and why do you want to work with schools and trusts?
What do you see as the top three IT challenges schools and MATs are facing right now, and how would you influence and support in your role as an Account Manager?
How would you prioritise if a school had lots of needs but very little money?
Tell us about a time you helped a customer or stakeholder develop a longer-term IT strategy or plan. What actions did you take? what was the outcome and learnings?
The role
This is more than an account management role. It’s an opportunity to meaningfully shape the future of education by helping schools get the very best from their IT—through support, broadband services, consultancy and smart, sustainable technology solutions
Make a difference where it truly matters
Are you driven by purpose? Motivated by improving outcomes for children and young people? Energised by supporting schools to make wise, cost-effective decisions—especially when budgets are tight?
If so, this is not a typical sales role. It’s a partnership role where integrity, empathy and
long-term impact matter just as much as commercial success.
We’re looking for someone who can demonstrate experience in account management—ideally within an MSP, IT services, or education setting—and who takes pride in delivering value that genuinely supports schools, academies and trusts.
Why this role matters
Technology has the power to transform teaching, learning and operational efficiency. But it must be accessible, sustainable and aligned with real educational needs.
As an Account Manager in HFL’s Technology in Schools team, you will guide school and trust leaders through an increasingly complex digital landscape. You will help them stretch limited budgets, prioritise wisely and choose solutions that truly support their communities.
This role is centred on partnership—not volume. We focus on doing what is right for schools and what delivers the best long-term outcomes for children.
What you’ll do
Build trusted, long-term relationships with school and trust
Develop a deep understanding of their needs and challenges and help shape sustainable IT strategies.
Match requirements with the best-value solutions, ensuring every pound works hard for children and young people.
Coordinate with internal specialists to design high-quality, tailored
Manage renewals, contracts and opportunities professionally and
Advocate for customers internally to support continuous
Maintain accurate records within ConnectWise and use Quosal to produce clear, professional proposals.
What drives you
A commitment to improving outcomes in the education
A desire to help schools thrive through thoughtful, consultative support—not transactional selling.
Curiosity, courage and a proactive, problem-solving
A love of building genuine, meaningful
Pride in identifying smart, affordable and sustainable technology
What you’ll bring
Proven experience in account management, ideally within MSP IT services or the education sector.
A passion for exceptional customer service and collaborative, consultative
Excellent communication skills, with confidence when guiding senior
Resilience, adaptability and enthusiasm for learning new
Experience with IT systems and platforms, and selling IT support contracts (e.g., ConnectWise, Quosal, Microsoft 365, Google Workspace for Education, networking, broadband, cloud backup, servers, end-user devices, RMM/MDM, cybersecurity, AV and related solutions).
A proactive, organised approach to work
A full UK driving license and access to a vehicle with business insurance
Why join HFL Education?
We are a not-for-profit organisation with a clear moral purpose: to improve education for every child. You’ll be part of a team that works with integrity, cares deeply about its impact, and is trusted by thousands of schools.
If you want your work to mean more—and you're ready to bring your expertise to a mission-driven team—we’d love to hear from you.
Our ‘working from anywhere’ approach provides colleagues the opportunity to work flexibly in line with their role requirements. This consists of working on-site across various schools and settings, remote working and, if desired, up to 2 days per week in our Head Office in Stevenage, Hertfordshire. The ability to reach different locations by car will be essential for this role. If you drive, then a full driving licence and appropriate car insurance will be required. As there is a permanent home working element to this role, you will need to ensure you are equipped for home working.
Benefits: a generous employer pension contribution, 28 days annual leave plus bank holidays (rising to 31 days after five-years) or the equivalent paid for Term Time employees, family- friendly policies, hybrid working, paid mileage, a cycle to work scheme, onsite charging points for electric vehicles, access to mental health and wellbeing support, company performance bonus, professional development opportunities, benefit schemes for discounts and cashback offers, and more.
Would you like to know more information about this opportunity? If so, further information can be found in the job outline on our website. You can also contact Andy Lees who would be happy to chat to you on 01438 567890 or email andy.lees@hfleducation.org
To apply , email hfl.recruitment@hfleducation.org with a detailed CV along with a separate cover letter on Word Format to include responses to the following questions.
Alternatively, apply via our website: Join our team | HFL Education
What interests you most about this Account Manager role at HFL, and why do you want to work with schools and trusts?
What do you see as the top three IT challenges schools and MATs are facing right now, and how would you influence and support in your role as an Account Manager?
How would you prioritise if a school had lots of needs but very little money?
Tell us about a time you helped a customer or stakeholder develop a longer-term
IT strategy or plan. What actions did you take? what was the outcome and learnings?
As part of our move towards eradicating unconscious bias within the recruitment process, we will be anonymising your forms.
For recruitment queries, our Central Recruitment Team can also be contacted on the hfl.recruitment email address above. We would love to hear from you.
Closing Date: This advert may be withdrawn if we have filled the post.
This job advert may close as soon as sufficient applications have been received. To make sure you don’t miss out on this great opportunity, please submit your application as soon as you can.
Telephone Interview date: To be confirmed via Microsoft Teams Interview Date: To be confirmed – in Person at Stevenage Head Office.
We are committed towards becoming an anti-racist organisation, and our recruitment statement is set out below in support of this.
HFL is committed to being an equal opportunities employer. We insist on the equal treatment of all current and prospective colleagues and will never condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
HFL is also equally committed to becoming an anti-racist organisation and we encourage you to view our Anti-racist position statement which gives clarity on our anti-racist stance. In our relentless efforts to be an anti-racist organisation, we recognise the negative impacts of under representation and lack of diversity in our organisation, our education system and in all aspects of our society. Therefore, for recruitment into any HFL post, where we have 2 or more candidates of equal merit, candidates with protected characteristics will be given advantage over candidates without such characteristics. This is sometimes referred to as a ‘tie-breaker’ and is referred to as ‘positive action’ in the Equality Act 2010.
To help us meet our high standards and aspirations of a fully diverse and inclusive workplace, we strongly encourage suitably qualified applicants from all backgrounds to apply and to join us.
Please note that if you are invited to interview, we will expect you to be prepared to discuss unconscious bias with us; we find these conversations more than any others give us all a good idea of what working together will be like.
Foreign, Commonwealth & Development Office
London, UK
Reference number: 431765
Salary: £57,500– £62,500
Total Package: Grade 7
Contract: Permanent
Location: London/Milton Keynes/East Kilbride
We lead the UK’s diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes.
Your role with us
The Information and Digital Directorate is responsible for delivering our ambition to make the FCDO the world’s most technologically integrated and innovative foreign ministry. This means harnessing digital, data, technology, IT security and information management to deliver our diplomatic, development and consular aims, all while keeping our people and information safe, especially from hostile actors.
When you join us in this significant role, you’ll lead our dynamic Service Centre teams and work to ensure that all service and support functions are responsive to the needs of our end users, technical changes are well managed and communicated, and problems are resolved at root cause. Focused on championing knowledge management, continuous improvement and operational excellence, and enabling our organisation’s global work through reliable, innovative IT services, you’ll also play a key role in shaping the culture and capability of the Service Centre.
Committed to providing effective line management and championing diversity and inclusion, you’ll foster an environment where learning and professional growth are actively encouraged. You’ll hold overall responsibility for ten teams across our offices in London, East Kilbride and Milton Keynes, and by managing resources, prioritising capacity and leading recruitment, you’ll ensure they’re equipped to meet evolving organisational needs.
Who we’re looking for
To be a success in this vital role you should hold an ITIL Service Management qualification at Foundation level, possess strong technical skills, and have a track record of leading operational Service Desk functions. It’s important that you can demonstrate a number of skills at the role level of Senior IT Service Management – these should include Service Management Framework Knowledge (Practitioner Level), User Focus (Expert Level), Service Focus (Practitioner Level) and Strategic Thinking (Practitioner Level).
When you join us you’ll enjoy access to a wide range of professional development opportunities, including Civil Service training and qualifications such as Information, Technology Infrastructure Library, Strategic Decision Making and Leadership skills. So if you’re excited by the idea of leading change, influencing service strategy and delivering value at scale, this is your opportunity to make a real impact and lead from the front.
If you’re successful you’ll be expected to travel to FCDO offices across the UK on a monthly basis and international travel may also be involved. Please be aware that you must be a British Citizen at the time of application and be required to attain Developed Vetting (DV) security clearance. For more information about this process, click here .
We value diversity and inclusion and actively encourage and welcome applications from all communities. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension.
Use your talent and experience to shape our nation’s future, and deliver tangible improvements to millions of lives, including your own.
Apply before 11:55 pm on Monday 2nd March 2026.
06/02/2026
Full time
Reference number: 431765
Salary: £57,500– £62,500
Total Package: Grade 7
Contract: Permanent
Location: London/Milton Keynes/East Kilbride
We lead the UK’s diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes.
Your role with us
The Information and Digital Directorate is responsible for delivering our ambition to make the FCDO the world’s most technologically integrated and innovative foreign ministry. This means harnessing digital, data, technology, IT security and information management to deliver our diplomatic, development and consular aims, all while keeping our people and information safe, especially from hostile actors.
When you join us in this significant role, you’ll lead our dynamic Service Centre teams and work to ensure that all service and support functions are responsive to the needs of our end users, technical changes are well managed and communicated, and problems are resolved at root cause. Focused on championing knowledge management, continuous improvement and operational excellence, and enabling our organisation’s global work through reliable, innovative IT services, you’ll also play a key role in shaping the culture and capability of the Service Centre.
Committed to providing effective line management and championing diversity and inclusion, you’ll foster an environment where learning and professional growth are actively encouraged. You’ll hold overall responsibility for ten teams across our offices in London, East Kilbride and Milton Keynes, and by managing resources, prioritising capacity and leading recruitment, you’ll ensure they’re equipped to meet evolving organisational needs.
Who we’re looking for
To be a success in this vital role you should hold an ITIL Service Management qualification at Foundation level, possess strong technical skills, and have a track record of leading operational Service Desk functions. It’s important that you can demonstrate a number of skills at the role level of Senior IT Service Management – these should include Service Management Framework Knowledge (Practitioner Level), User Focus (Expert Level), Service Focus (Practitioner Level) and Strategic Thinking (Practitioner Level).
When you join us you’ll enjoy access to a wide range of professional development opportunities, including Civil Service training and qualifications such as Information, Technology Infrastructure Library, Strategic Decision Making and Leadership skills. So if you’re excited by the idea of leading change, influencing service strategy and delivering value at scale, this is your opportunity to make a real impact and lead from the front.
If you’re successful you’ll be expected to travel to FCDO offices across the UK on a monthly basis and international travel may also be involved. Please be aware that you must be a British Citizen at the time of application and be required to attain Developed Vetting (DV) security clearance. For more information about this process, click here .
We value diversity and inclusion and actively encourage and welcome applications from all communities. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension.
Use your talent and experience to shape our nation’s future, and deliver tangible improvements to millions of lives, including your own.
Apply before 11:55 pm on Monday 2nd March 2026.
Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 13 February 2026
About the role
The Delivery Manager plays a play a key enabling role in the successful delivery of digital solutions and services within the organisation. Sitting within the Product team, the role is responsible for driving requirements, capture, technical estimation and design, software engineering delivery, release and support for the development, ongoing enhancement and optimisation of products and services. The Delivery Manager ensures that their cross-functional team is well-supported, delivery is predictable, and that work is aligned with business priorities, and that processes and procedures are continually optimised to provide on-going value to the business. You will have a wide range of responsibilities in the following areas:
Planning and delivery management
Team support and facilitation
Stakeholder and communication management
Continuous improvement
About you
Educated to degree level or equivalent and evidence of relevant continued professional development in engineering, computer science or other equivalent technical disciplines
Experience of working in a software development, engineering or other related technical field is essential – ideally in a SaaS or web-based application environment.
Successful track record in delivering digital services to end-users and experience of working in fast-paced complex technical delivery environments.
Experienced in working with both new and legacy systems, and in maintaining a complex matrix of products and services.
Experience ideally in a highly regulated sector.
Familiar with agile and lean development methodologies and practices, and proven technical project management experience.
Strong planning and organising skills, with a strong focus on prioritisation and ability to identify trade-offs and decisions to others.
Embraces change and can effectively lead others through uncertainty.
Exceptional relationship builder who can work at all levels of the organisation to understand different perspectives, influence change and drive towards an impactful solution. Must be comfortable to challenge others’ thinking in a respectful way and be prepared to say “no” more often than “yes” to keep focussed on the most impactful priorities.
Strong critical thinking, problem-solving and troubleshooting skills. Highly analytical and able to integrate multiple data sources to form a view/opinion.
Strong result-focus and a proactive, hands-on approach, used to working in a fast moving/evolving environment and is able to engender a sense of urgency in others.
An articulate and impactful communicator who can ask challenging questions using a wide basis of technical knowledge and who can share highly technical information in an easy-to-understand way to business stakeholders and less experienced team members.
Strong customer focus with a desire to ensure that our future products and services make it simpler and easier to do business with Trinity
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
30/01/2026
Full time
Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 13 February 2026
About the role
The Delivery Manager plays a play a key enabling role in the successful delivery of digital solutions and services within the organisation. Sitting within the Product team, the role is responsible for driving requirements, capture, technical estimation and design, software engineering delivery, release and support for the development, ongoing enhancement and optimisation of products and services. The Delivery Manager ensures that their cross-functional team is well-supported, delivery is predictable, and that work is aligned with business priorities, and that processes and procedures are continually optimised to provide on-going value to the business. You will have a wide range of responsibilities in the following areas:
Planning and delivery management
Team support and facilitation
Stakeholder and communication management
Continuous improvement
About you
Educated to degree level or equivalent and evidence of relevant continued professional development in engineering, computer science or other equivalent technical disciplines
Experience of working in a software development, engineering or other related technical field is essential – ideally in a SaaS or web-based application environment.
Successful track record in delivering digital services to end-users and experience of working in fast-paced complex technical delivery environments.
Experienced in working with both new and legacy systems, and in maintaining a complex matrix of products and services.
Experience ideally in a highly regulated sector.
Familiar with agile and lean development methodologies and practices, and proven technical project management experience.
Strong planning and organising skills, with a strong focus on prioritisation and ability to identify trade-offs and decisions to others.
Embraces change and can effectively lead others through uncertainty.
Exceptional relationship builder who can work at all levels of the organisation to understand different perspectives, influence change and drive towards an impactful solution. Must be comfortable to challenge others’ thinking in a respectful way and be prepared to say “no” more often than “yes” to keep focussed on the most impactful priorities.
Strong critical thinking, problem-solving and troubleshooting skills. Highly analytical and able to integrate multiple data sources to form a view/opinion.
Strong result-focus and a proactive, hands-on approach, used to working in a fast moving/evolving environment and is able to engender a sense of urgency in others.
An articulate and impactful communicator who can ask challenging questions using a wide basis of technical knowledge and who can share highly technical information in an easy-to-understand way to business stakeholders and less experienced team members.
Strong customer focus with a desire to ensure that our future products and services make it simpler and easier to do business with Trinity
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
The advert:
Cardiff Metropolitan University is embarking on an exciting journey to procure and implement a new student records system - an initiative that will shape the future of how we support our students. As part of this transformational programme, we’re recruiting a Lead Technical Architect to play a pivotal role in delivering and shaping this change.
As the subject matter expert, you’ll guide the IT technical implementation of the new system, from shaping procurement decisions, through to implementation and delivery. Using your experience, you’ll provide expert guidance and technical oversight across all systems linked to the student record system’s programme of work, whilst creating an architectural framework that supports future innovation and a culture of learning and cohesiveness.
Working collaboratively with the Programme Manager and cross functional teams, you’ll ensure the system meets current needs and those of the emerging future. You’ll collaborate with stakeholders to define non-functional requirements and ensure alignment with business needs.
As part of your role, you’ll
Lead the technical architecture design including system integration, data models, security protocols, and infrastructure.
Provide technical and strategic direction across systems within or integrated with the student records programme.
Oversee migration of legacy data, ensuring data integrity, minimal disruption, and adherence to data protection regulations.
Produce technical documentation including presentations, reports, High and Low-level architecture documents and other documentation on digital solutions.
Take responsibility for team management, development, and well-being, offering initiatives that foster continuous professional growth for themselves and team members.
What you’ll bring
With demonstrable experience as a Technical Architect overseeing enterprise-level system implementations in complex organisational environments, you’ll bring a proven ability to engage effectively with business representatives and senior stakeholders.
You’ll have led the technical aspects of large-scale projects, including risk mitigation and stakeholder engagement, and possess a solid technical foundation with deep understanding of the systems development life-cycle and the complexities that arise from initial concept through to delivery and support.
In addition, you’ll bring
Experience leading cross-functional teams or contributing to enterprise-wide IT strategies.
Aptitude for problem-solving, with knowledge of problem-solving methodologies.
Ability to analyse complex problems, facilitate workshops, and produce clear architectural designs from conceptual to detailed levels.
Proven communication skills, with the ability to engage both technical and non-technical audiences.
Why join Cardiff Metropolitan University?
We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our University, you'll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development.
We offer excellent benefits such as:
Annual leave of 35 days, plus 12 bank holiday / concessionary days
Membership of the Local Government Pension Scheme with generous monthly contributions.
Excellent family friendly policies – take a look on our Policy Hub page.
Opportunities to learn and develop your skills with access to library and digital services facilities.
Excellent sports and fitness facilities with subsidised membership.
Free family access to our independent specialist wellbeing support provider, Health Assured.
Contact us
For more information about the role please contact Hywel Bufton, Head of Digital Services on hrbufton@cardiffmet.ac.uk .
All applications must be submitted online.
The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page.
23/12/2025
Full time
The advert:
Cardiff Metropolitan University is embarking on an exciting journey to procure and implement a new student records system - an initiative that will shape the future of how we support our students. As part of this transformational programme, we’re recruiting a Lead Technical Architect to play a pivotal role in delivering and shaping this change.
As the subject matter expert, you’ll guide the IT technical implementation of the new system, from shaping procurement decisions, through to implementation and delivery. Using your experience, you’ll provide expert guidance and technical oversight across all systems linked to the student record system’s programme of work, whilst creating an architectural framework that supports future innovation and a culture of learning and cohesiveness.
Working collaboratively with the Programme Manager and cross functional teams, you’ll ensure the system meets current needs and those of the emerging future. You’ll collaborate with stakeholders to define non-functional requirements and ensure alignment with business needs.
As part of your role, you’ll
Lead the technical architecture design including system integration, data models, security protocols, and infrastructure.
Provide technical and strategic direction across systems within or integrated with the student records programme.
Oversee migration of legacy data, ensuring data integrity, minimal disruption, and adherence to data protection regulations.
Produce technical documentation including presentations, reports, High and Low-level architecture documents and other documentation on digital solutions.
Take responsibility for team management, development, and well-being, offering initiatives that foster continuous professional growth for themselves and team members.
What you’ll bring
With demonstrable experience as a Technical Architect overseeing enterprise-level system implementations in complex organisational environments, you’ll bring a proven ability to engage effectively with business representatives and senior stakeholders.
You’ll have led the technical aspects of large-scale projects, including risk mitigation and stakeholder engagement, and possess a solid technical foundation with deep understanding of the systems development life-cycle and the complexities that arise from initial concept through to delivery and support.
In addition, you’ll bring
Experience leading cross-functional teams or contributing to enterprise-wide IT strategies.
Aptitude for problem-solving, with knowledge of problem-solving methodologies.
Ability to analyse complex problems, facilitate workshops, and produce clear architectural designs from conceptual to detailed levels.
Proven communication skills, with the ability to engage both technical and non-technical audiences.
Why join Cardiff Metropolitan University?
We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our University, you'll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development.
We offer excellent benefits such as:
Annual leave of 35 days, plus 12 bank holiday / concessionary days
Membership of the Local Government Pension Scheme with generous monthly contributions.
Excellent family friendly policies – take a look on our Policy Hub page.
Opportunities to learn and develop your skills with access to library and digital services facilities.
Excellent sports and fitness facilities with subsidised membership.
Free family access to our independent specialist wellbeing support provider, Health Assured.
Contact us
For more information about the role please contact Hywel Bufton, Head of Digital Services on hrbufton@cardiffmet.ac.uk .
All applications must be submitted online.
The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page.
Acorn Insurance and Financial Services Limited
Liverpool
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
Derbyshire Fire & Rescue Service
Derbyshire Fire & Rescue Service Headquarters, Ripley, UK
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
03/04/2025
Full time
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Hartpury University and Collage
Gloucestershire, UK
Service Desk Team Leader
£27,729 - £30,311 per annum
37.5 hours per week
Permanent
About Us
Hartpury University and Hartpury College are among the UK’s leading specialist education providers in agriculture, animal, equine, sport and veterinary nursing. Located in Gloucestershire, Hartpury University and Hartpury College sit side-by-side on a beautiful 360-hectare campus. We provide world-class facilities to more than 4,500 university and college-level students studying undergraduate and postgraduate degrees, A-levels and diplomas, as well as undertaking industry research. The University is rated top 10 in the UK for Teaching Quality ( The Times and Sunday Times Good University Guide 2023 ) and has 97% graduate employability, whilst the College is rated Ofsted Outstanding in all areas. A passionate and innovative business culture and exceptional support networks make Hartpury an ideal career choice.
Hartpury is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We particularly welcome applicants that we are underrepresented in, including those from ethnically diverse backgrounds, LGBTQI+ communities, and those living with disabilities. As part of our commitment to equality, diversity and inclusion we offer a range of inclusive policies, flexible working arrangements and a multi-faith space to support staff from different backgrounds. To find out more about our commitment to Equality, Diversity and Inclusivity, please click here
About the Role
Lead and manage the IT Service Desk by working in partnership with the academic departments and other services to ensure an excellent level of service is delivered to our students and staff.
Provide hands-on first line support for a range of technologies, including desktop PCs, mobile devices, and cloud solutions.
Drive continual service improvement, develop service desk reporting, and maintain a comprehensive internal knowledge base to meet SLAs.
To solve user problems in an efficient and timely way and to provide technical expertise to support and develop effective and efficient internal processes.
About You
You will have demonstrable experience of providing support across an environment which includes Windows desktops and servers, Office, Active Directory.
Skilled in MS Windows Desktop Support, with a solid understanding of troubleshooting, system support, and network fundamentals.
You will have previously led or played an active role in developing a service desk.
You will have strong organizational skills to manage team schedules and documentation, ensuring efficient onboarding and service consistency.
Experience of developing SLAs and KPIs associated with a Service Desk and call handling.
We offer a fantastic package of staff benefits including:
Hybrid working arrangements with blended approach of office and home working
25 days annual leave entitlement plus bank holidays rising to 30 days with length of service
Wellbeing support including our Employee Assistance Programme
Generous pension scheme (LGPS)
Employee Discounts Scheme
Onsite fitness facilities
Support for continuous professional development
Flexible working opportunities available
Enhanced maternity, adoption and paternity leave
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.
Click the button below to apply online
The closing date for receipt of applications is 30th November 2024.
Interviews will be held on the W/C 9th December 2024
We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.
Candidates must be able to demonstrate their eligibility to work in the UK.
22/11/2024
Full time
Service Desk Team Leader
£27,729 - £30,311 per annum
37.5 hours per week
Permanent
About Us
Hartpury University and Hartpury College are among the UK’s leading specialist education providers in agriculture, animal, equine, sport and veterinary nursing. Located in Gloucestershire, Hartpury University and Hartpury College sit side-by-side on a beautiful 360-hectare campus. We provide world-class facilities to more than 4,500 university and college-level students studying undergraduate and postgraduate degrees, A-levels and diplomas, as well as undertaking industry research. The University is rated top 10 in the UK for Teaching Quality ( The Times and Sunday Times Good University Guide 2023 ) and has 97% graduate employability, whilst the College is rated Ofsted Outstanding in all areas. A passionate and innovative business culture and exceptional support networks make Hartpury an ideal career choice.
Hartpury is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We particularly welcome applicants that we are underrepresented in, including those from ethnically diverse backgrounds, LGBTQI+ communities, and those living with disabilities. As part of our commitment to equality, diversity and inclusion we offer a range of inclusive policies, flexible working arrangements and a multi-faith space to support staff from different backgrounds. To find out more about our commitment to Equality, Diversity and Inclusivity, please click here
About the Role
Lead and manage the IT Service Desk by working in partnership with the academic departments and other services to ensure an excellent level of service is delivered to our students and staff.
Provide hands-on first line support for a range of technologies, including desktop PCs, mobile devices, and cloud solutions.
Drive continual service improvement, develop service desk reporting, and maintain a comprehensive internal knowledge base to meet SLAs.
To solve user problems in an efficient and timely way and to provide technical expertise to support and develop effective and efficient internal processes.
About You
You will have demonstrable experience of providing support across an environment which includes Windows desktops and servers, Office, Active Directory.
Skilled in MS Windows Desktop Support, with a solid understanding of troubleshooting, system support, and network fundamentals.
You will have previously led or played an active role in developing a service desk.
You will have strong organizational skills to manage team schedules and documentation, ensuring efficient onboarding and service consistency.
Experience of developing SLAs and KPIs associated with a Service Desk and call handling.
We offer a fantastic package of staff benefits including:
Hybrid working arrangements with blended approach of office and home working
25 days annual leave entitlement plus bank holidays rising to 30 days with length of service
Wellbeing support including our Employee Assistance Programme
Generous pension scheme (LGPS)
Employee Discounts Scheme
Onsite fitness facilities
Support for continuous professional development
Flexible working opportunities available
Enhanced maternity, adoption and paternity leave
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.
Click the button below to apply online
The closing date for receipt of applications is 30th November 2024.
Interviews will be held on the W/C 9th December 2024
We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.
Candidates must be able to demonstrate their eligibility to work in the UK.
Chief Digital Information Officer (Hybrid)
Salary: Up to £120,000 per annum
Contract Type: Permanent - Hybrid working
Hours: Monday – Friday – 37 hours per week (Full Time)
CE Solutions are proud to be working with 3C ICT who are looking for a Chief Digital Information Officer
Join 3C ICT as Chief Digital and Information Officer (CDIO): Shape the Future of Public Services
Are you a forward-thinking leader with a passion for driving digital transformation and innovation?
3C ICT is looking for an inspiring Chief Digital and Information Officer (CDIO) to lead our digital revolution across three ambitious councils: Cambridge City Council, South Cambridgeshire District Council, and Huntingdonshire District Council.
As CDIO, you’ll have the unique opportunity to create a lasting impact on public services by leading cutting-edge digital initiatives that improve efficiency and deliver exceptional value to the communities we serve.
Why This Role?
Lead Transformational Change: You will spearhead digital strategies, identifying new opportunities to innovate across our councils, leveraging shared technologies, resources, and expertise.
Collaborate for Success: Build and nurture strong relationships with stakeholders across three councils, driving digital synergy while recognizing each council’s unique needs and challenges.
Inspire & Lead: Guide a talented team in delivering ambitious digital transformation programs, shaping the future of public services with a focus on accessibility, efficiency, and sustainability.
What We Offer:
Strategic Impact: Work directly with the Chief Executives of the partner councils to shape and execute our vision for digital transformation.
Innovative Environment: Be part of a forward-thinking, collaborative shared service that values new ideas, creative solutions, and continuous improvement.
A Leadership Role with Purpose: This is a senior, highly influential role where your leadership will leave a lasting legacy on the public sector.
About You:
Visionary Leadership: You have a proven track record in digital strategy, transformation, and service innovation.
Collaborative Approach: You understand the power of partnerships and can create synergies across different organisations and teams.
Performance-Driven: You are committed to driving results and creating a positive, high-performing digital culture.
If you're ready to take on one of the most exciting digital leadership roles in the public sector, we want to hear from you!
Apply today to be part of the future of public services.
*A full job description is available on request
The closing date has a provisional date set of Tuesday 5th November - although this is a rolling campaign, they will be reviewing applications on an ongoing basis and will close the advert early should they receive suitable applications. If you feel you have the experience and qualifications, please apply now!
16/10/2024
Full time
Chief Digital Information Officer (Hybrid)
Salary: Up to £120,000 per annum
Contract Type: Permanent - Hybrid working
Hours: Monday – Friday – 37 hours per week (Full Time)
CE Solutions are proud to be working with 3C ICT who are looking for a Chief Digital Information Officer
Join 3C ICT as Chief Digital and Information Officer (CDIO): Shape the Future of Public Services
Are you a forward-thinking leader with a passion for driving digital transformation and innovation?
3C ICT is looking for an inspiring Chief Digital and Information Officer (CDIO) to lead our digital revolution across three ambitious councils: Cambridge City Council, South Cambridgeshire District Council, and Huntingdonshire District Council.
As CDIO, you’ll have the unique opportunity to create a lasting impact on public services by leading cutting-edge digital initiatives that improve efficiency and deliver exceptional value to the communities we serve.
Why This Role?
Lead Transformational Change: You will spearhead digital strategies, identifying new opportunities to innovate across our councils, leveraging shared technologies, resources, and expertise.
Collaborate for Success: Build and nurture strong relationships with stakeholders across three councils, driving digital synergy while recognizing each council’s unique needs and challenges.
Inspire & Lead: Guide a talented team in delivering ambitious digital transformation programs, shaping the future of public services with a focus on accessibility, efficiency, and sustainability.
What We Offer:
Strategic Impact: Work directly with the Chief Executives of the partner councils to shape and execute our vision for digital transformation.
Innovative Environment: Be part of a forward-thinking, collaborative shared service that values new ideas, creative solutions, and continuous improvement.
A Leadership Role with Purpose: This is a senior, highly influential role where your leadership will leave a lasting legacy on the public sector.
About You:
Visionary Leadership: You have a proven track record in digital strategy, transformation, and service innovation.
Collaborative Approach: You understand the power of partnerships and can create synergies across different organisations and teams.
Performance-Driven: You are committed to driving results and creating a positive, high-performing digital culture.
If you're ready to take on one of the most exciting digital leadership roles in the public sector, we want to hear from you!
Apply today to be part of the future of public services.
*A full job description is available on request
The closing date has a provisional date set of Tuesday 5th November - although this is a rolling campaign, they will be reviewing applications on an ongoing basis and will close the advert early should they receive suitable applications. If you feel you have the experience and qualifications, please apply now!
Directorate: Strategy & Innovation Contract Type: 18 Months Fixed Term Contract Hours: 36 Salary: 71,713 - 79,409 Location: Colindale Closing Date: Midnight March 9th 2026 About Barnet Council Barnet is a borough with much to be proud of. Our excellent schools, vibrant town centers, vast green spaces and diverse communities all help make it a great place to live and work. As a council we want to build on these strengths as we move into the future. We are growing and developing as an organisation to meet the challenges facing our borough and we are committed to working with partner organisations and residents to make Barnet even better. As an organisation, our staff are committed to Our Values: Learning to Improve, Caring, Inclusive, Collaborative - which drive everything we do. About the role As a Programme Manager within Barnet's Strategy & Innovation directorate, you will play a pivotal leadership role at the heart of the council's growing Digital, Data and Technology (DDaT) function. You will be responsible for overseeing the successful delivery of a broad portfolio of digital projects and programmes that directly support the council's strategic aim of improving resident and customer outcomes while enabling longterm financial sustainability. This is a senior, fastpaced role with responsibility for ensuring that strategic objectives, milestones and benefits are delivered across all DDaT initiatives. You will manage and lead a team of up to five staff and provide strong matrix leadership across the wider digital function. You'll work closely with senior stakeholders across the organisation to identify opportunities, drive efficiencies, and shape improvement activity that enhances how services operate. In addition to programme oversight, you will play a key role in Barnet's DDaT Enablement Service-offering expert digital consultancy, prioritising and allocating work, and providing guidance to services as they procure and implement digital solutions. You will act as a critical advisor and business partner across the council's ecosystem, supporting services to identify opportunities, strengthen delivery, and embed best practice. A crucial part of your work will also involve promoting and embedding a userfocused, digitalfirst mindset across the organisation. You will champion highquality service design, accessibility, iteration and inclusive digital practices. As this is a newly created role, you will have significant scope to shape the remit, influence the future of the DDaT Enablement function and contribute to developing Barnet's digital capability and ways of working. This is a newly created role with significant scope to shape how Barnet adopts new technology, and offers the opportunity to influence strategy, set standards, and deliver meaningful impact for residents. It is a hybrid role - you will be expected to be in our Colindale offices an average of once a week. We also come into the office as required to meet service stakeholders, work together on collaboration, discovery and user testing sessions and department days. Please click here to download the Job description for this role. About you You are an experienced senior digital leader with extensive programme management experience in complex, multistakeholder environments. You bring a strong track record of delivering largescale digital change, ensuring benefits are realised, risks are managed and programmes are delivered successfully across technical, organisational and serviceled contexts. You have deep experience working across the full lifecycle, from defining strategy and shaping business cases through to implementation, assurance and continuous improvement. You are confident leading multidisciplinary teams, motivating staff, managing direct reports and influencing matrixaligned colleagues. Your leadership style is collaborative, credible and grounded in strong communication, negotiation and stakeholder management. You are comfortable advising senior officers, working with suppliers and development partners, and navigating the complexities of public sector operations. You combine strategic thinking with practical delivery expertise. You are adept at interpreting technical issues, translating them into businessfocused recommendations, and presenting information clearly to a range of audiences. You have strong judgement, resilience and the ability to drive momentum, maintain quality, and confidently challenge where needed. You work proactively, manage competing priorities effectively and bring excellent organisational capability. You'll be part of a capable team with a growing ability to influence the organisation using new technology, and the opportunity to develop your own career whilst delivering innovative solutions. What we offer - 31 days annual leave, plus public and bank holidays - Access to the Local Government Pension Scheme, which provides a valuable guaranteed income in your retirement together with security for your dependents - Work-life balance options may include hybrid working, flexitime, job share, home working, part-time - A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more - Broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership - Excellent training and development opportunities - Employee well- being training programs including confidential employee assistance How to apply Read the job description and person specification before clicking 'Apply' to commence the online application form. If you would like any further information about the role before applying, please contact Dave Worley, Head of Digital Strategy, Barnet Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Barnet operates stringent safer recruitment procedures, this may include AI Detection Screening, Biometric ID/Right to Work Checks, Qualification and Registration Checks, Up to 6 years of Employment Data and Insights to Accelerate Screening (Konfir), Up to 5 years of Employment History References, DBS (Disclosure & Barring Service) Checks, Credit Checks and Social Media, Sanctions and Occupational Health Screening. To deliver Barnet Council's commitment to equality of opportunity in the provision of services, all staff are expected to promote equality in the workplace and in the services the Council delivers. As such we value diversity and welcome applications from all backgrounds. Barnet Council embraces all forms of flexible working (including part-time, compressed hours, and hybrid working) and is committed to offering employees a healthy work-life balance. Candidates are encouraged to talk about relevant requirements and preferences at interview. We can't promise to give you exactly what you want, but we do promise not to judge you for asking. Barnet Council is a Disability Confident Committed Employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at (url removed) All posts with the council are subject to a probationary period of six months, during which time you will be required to demonstrate to the council satisfaction your suitability for the position in which you will be employed. Due to the high number of applications that are received for some posts we may close vacancies before the stated closing date if sufficient number of applications are received. Therefore, please apply as soon as possible. Please ensure you regularly check the email account (including JUNK MAIL folders) that you use to submit your application, as any further communication regarding your application will be sent electronically. Should you not hear from us within four working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted.
13/03/2026
Contractor
Directorate: Strategy & Innovation Contract Type: 18 Months Fixed Term Contract Hours: 36 Salary: 71,713 - 79,409 Location: Colindale Closing Date: Midnight March 9th 2026 About Barnet Council Barnet is a borough with much to be proud of. Our excellent schools, vibrant town centers, vast green spaces and diverse communities all help make it a great place to live and work. As a council we want to build on these strengths as we move into the future. We are growing and developing as an organisation to meet the challenges facing our borough and we are committed to working with partner organisations and residents to make Barnet even better. As an organisation, our staff are committed to Our Values: Learning to Improve, Caring, Inclusive, Collaborative - which drive everything we do. About the role As a Programme Manager within Barnet's Strategy & Innovation directorate, you will play a pivotal leadership role at the heart of the council's growing Digital, Data and Technology (DDaT) function. You will be responsible for overseeing the successful delivery of a broad portfolio of digital projects and programmes that directly support the council's strategic aim of improving resident and customer outcomes while enabling longterm financial sustainability. This is a senior, fastpaced role with responsibility for ensuring that strategic objectives, milestones and benefits are delivered across all DDaT initiatives. You will manage and lead a team of up to five staff and provide strong matrix leadership across the wider digital function. You'll work closely with senior stakeholders across the organisation to identify opportunities, drive efficiencies, and shape improvement activity that enhances how services operate. In addition to programme oversight, you will play a key role in Barnet's DDaT Enablement Service-offering expert digital consultancy, prioritising and allocating work, and providing guidance to services as they procure and implement digital solutions. You will act as a critical advisor and business partner across the council's ecosystem, supporting services to identify opportunities, strengthen delivery, and embed best practice. A crucial part of your work will also involve promoting and embedding a userfocused, digitalfirst mindset across the organisation. You will champion highquality service design, accessibility, iteration and inclusive digital practices. As this is a newly created role, you will have significant scope to shape the remit, influence the future of the DDaT Enablement function and contribute to developing Barnet's digital capability and ways of working. This is a newly created role with significant scope to shape how Barnet adopts new technology, and offers the opportunity to influence strategy, set standards, and deliver meaningful impact for residents. It is a hybrid role - you will be expected to be in our Colindale offices an average of once a week. We also come into the office as required to meet service stakeholders, work together on collaboration, discovery and user testing sessions and department days. Please click here to download the Job description for this role. About you You are an experienced senior digital leader with extensive programme management experience in complex, multistakeholder environments. You bring a strong track record of delivering largescale digital change, ensuring benefits are realised, risks are managed and programmes are delivered successfully across technical, organisational and serviceled contexts. You have deep experience working across the full lifecycle, from defining strategy and shaping business cases through to implementation, assurance and continuous improvement. You are confident leading multidisciplinary teams, motivating staff, managing direct reports and influencing matrixaligned colleagues. Your leadership style is collaborative, credible and grounded in strong communication, negotiation and stakeholder management. You are comfortable advising senior officers, working with suppliers and development partners, and navigating the complexities of public sector operations. You combine strategic thinking with practical delivery expertise. You are adept at interpreting technical issues, translating them into businessfocused recommendations, and presenting information clearly to a range of audiences. You have strong judgement, resilience and the ability to drive momentum, maintain quality, and confidently challenge where needed. You work proactively, manage competing priorities effectively and bring excellent organisational capability. You'll be part of a capable team with a growing ability to influence the organisation using new technology, and the opportunity to develop your own career whilst delivering innovative solutions. What we offer - 31 days annual leave, plus public and bank holidays - Access to the Local Government Pension Scheme, which provides a valuable guaranteed income in your retirement together with security for your dependents - Work-life balance options may include hybrid working, flexitime, job share, home working, part-time - A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more - Broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership - Excellent training and development opportunities - Employee well- being training programs including confidential employee assistance How to apply Read the job description and person specification before clicking 'Apply' to commence the online application form. If you would like any further information about the role before applying, please contact Dave Worley, Head of Digital Strategy, Barnet Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Barnet operates stringent safer recruitment procedures, this may include AI Detection Screening, Biometric ID/Right to Work Checks, Qualification and Registration Checks, Up to 6 years of Employment Data and Insights to Accelerate Screening (Konfir), Up to 5 years of Employment History References, DBS (Disclosure & Barring Service) Checks, Credit Checks and Social Media, Sanctions and Occupational Health Screening. To deliver Barnet Council's commitment to equality of opportunity in the provision of services, all staff are expected to promote equality in the workplace and in the services the Council delivers. As such we value diversity and welcome applications from all backgrounds. Barnet Council embraces all forms of flexible working (including part-time, compressed hours, and hybrid working) and is committed to offering employees a healthy work-life balance. Candidates are encouraged to talk about relevant requirements and preferences at interview. We can't promise to give you exactly what you want, but we do promise not to judge you for asking. Barnet Council is a Disability Confident Committed Employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at (url removed) All posts with the council are subject to a probationary period of six months, during which time you will be required to demonstrate to the council satisfaction your suitability for the position in which you will be employed. Due to the high number of applications that are received for some posts we may close vacancies before the stated closing date if sufficient number of applications are received. Therefore, please apply as soon as possible. Please ensure you regularly check the email account (including JUNK MAIL folders) that you use to submit your application, as any further communication regarding your application will be sent electronically. Should you not hear from us within four working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted.
Directorate: Strategy & Innovation Contract Type: 18 Months Fixed Term Contract Hours: 36 Salary: 48,003 - 53,172 Location: Colindale Closing Date: Midnight March 9th 2026 About Barnet Council Barnet is a borough with much to be proud of. Our excellent schools, vibrant town centers, vast green spaces and diverse communities all help make it a great place to live and work. As a council we want to build on these strengths as we move into the future. We are growing and developing as an organisation to meet the challenges facing our borough and we are committed to working with partner organisations and residents to make Barnet even better. As an organisation, our staff are committed to Our Values: Learning to Improve, Caring, Inclusive, Collaborative - which drive everything we do. About the role As a DDaT Delivery Manager within Barnet's Strategy & Innovation directorate, you will sit at the centre of a growing digital function focused on improving resident and customer outcomes. You will play a key role in delivering a broad range of digital, data and technology (DDaT) projects that support the council's financial sustainability and wider strategic ambitions. This is a fastpaced and highly collaborative role, working with multidisciplinary teams and stakeholders across the organisation to ensure projects progress smoothly from inception to delivery. You will take responsibility for driving delivery across multiple projects-tracking milestones, clearing blockers, coordinating teams and ensuring benefits are realised. You will build strong working relationships with services across Barnet to identify process improvements, opportunities and efficiencies. Operating as a central figure within Barnet's digital delivery ecosystem, you will influence ways of working, strengthen delivery practices and help shape the future of the council's DDaT function. Alongside delivery, you'll provide digital consultancy and business partnering-triaging and prioritising requests, offering guidance, sharing best practice and helping services translate organisational goals into practical, outcomesfocused delivery. You will support the council in embedding a digitalfirst mindset, championing agile approaches, quality service design, accessibility, inclusion and a testlearniterate culture. This newly created role provides significant scope to shape ways of working, influence major programmes and contribute directly to the success of Barnet's digital strategy and multimillionpound savings ambitions. This is a newly created role with significant scope to shape how Barnet adopts new technology, and offers the opportunity to influence strategy, set standards, and deliver meaningful impact for residents. It is a hybrid role - you will be expected to be in our Colindale offices an average of once a week. We also come into the office as required to meet service stakeholders, work together on collaboration, discovery and user testing sessions and department days. Please click here to download the Job description for this role. About you You are an experienced Delivery Manager with a strong track record in a DDaT environment, comfortable leading a variety of delivery lifecycles-from traditional waterfall approaches to agile, iterative delivery. You have proven experience guiding projects through initiation, requirements, design, testing, deployment and service transition, and you are confident managing risks, dependencies and change across complex technical portfolios. You bring strong leadership skills, able to work effectively in multidisciplinary and matrix environments and draw on the collective capability of technical specialists, service teams and partners. You are outcomesdriven and userfocused, able to translate Barnet's strategic goals into clear deliverables and practical plans for successful implementation. Your judgement is informed by evidence, insight and experience, enabling you to make wellreasoned decisions about project direction, priority and scope. You are a confident communicator who can adapt your style to different audiences, effectively influence stakeholders and champion best practice. You understand digital principles, accessibility, quality service design and the importance of inclusive, usercentred services. You are comfortable promoting digital ways of working, setting high standards and modelling a growth mindset-seeking continuous improvement, supporting colleagues and learning from experience. You'll be part of a capable team with a growing ability to influence the organisation using new technology, and the opportunity to develop your own career whilst delivering innovative solutions. What we offer - 31 days annual leave, plus public and bank holidays - Access to the Local Government Pension Scheme, which provides a valuable guaranteed income in your retirement together with security for your dependents - Work-life balance options may include hybrid working, flexitime, job share, home working, part-time - A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more - Broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership - Excellent training and development opportunities - Employee well- being training programs including confidential employee assistance How to apply Read the job description and person specification before clicking 'Apply' to commence the online application form. If you would like any further information about the role before applying, please contact Dave Worley, Head of Digital Strategy, Barnet Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Barnet operates stringent safer recruitment procedures, this may include AI Detection Screening, Biometric ID/Right to Work Checks, Qualification and Registration Checks, Up to 6 years of Employment Data and Insights to Accelerate Screening (Konfir), Up to 5 years of Employment History References, DBS (Disclosure & Barring Service) Checks, Credit Checks and Social Media, Sanctions and Occupational Health Screening. To deliver Barnet Council's commitment to equality of opportunity in the provision of services, all staff are expected to promote equality in the workplace and in the services the Council delivers. As such we value diversity and welcome applications from all backgrounds. Barnet Council embraces all forms of flexible working (including part-time, compressed hours, and hybrid working) and is committed to offering employees a healthy work-life balance. Candidates are encouraged to talk about relevant requirements and preferences at interview. We can't promise to give you exactly what you want, but we do promise not to judge you for asking. Barnet Council is a Disability Confident Committed Employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at (url removed) All posts with the council are subject to a probationary period of six months, during which time you will be required to demonstrate to the council satisfaction your suitability for the position in which you will be employed. Due to the high number of applications that are received for some posts we may close vacancies before the stated closing date if sufficient number of applications are received. Therefore, please apply as soon as possible. Please ensure you regularly check the email account (including JUNK MAIL folders) that you use to submit your application, as any further communication regarding your application will be sent electronically. Should you not hear from us within four working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted.
13/03/2026
Contractor
Directorate: Strategy & Innovation Contract Type: 18 Months Fixed Term Contract Hours: 36 Salary: 48,003 - 53,172 Location: Colindale Closing Date: Midnight March 9th 2026 About Barnet Council Barnet is a borough with much to be proud of. Our excellent schools, vibrant town centers, vast green spaces and diverse communities all help make it a great place to live and work. As a council we want to build on these strengths as we move into the future. We are growing and developing as an organisation to meet the challenges facing our borough and we are committed to working with partner organisations and residents to make Barnet even better. As an organisation, our staff are committed to Our Values: Learning to Improve, Caring, Inclusive, Collaborative - which drive everything we do. About the role As a DDaT Delivery Manager within Barnet's Strategy & Innovation directorate, you will sit at the centre of a growing digital function focused on improving resident and customer outcomes. You will play a key role in delivering a broad range of digital, data and technology (DDaT) projects that support the council's financial sustainability and wider strategic ambitions. This is a fastpaced and highly collaborative role, working with multidisciplinary teams and stakeholders across the organisation to ensure projects progress smoothly from inception to delivery. You will take responsibility for driving delivery across multiple projects-tracking milestones, clearing blockers, coordinating teams and ensuring benefits are realised. You will build strong working relationships with services across Barnet to identify process improvements, opportunities and efficiencies. Operating as a central figure within Barnet's digital delivery ecosystem, you will influence ways of working, strengthen delivery practices and help shape the future of the council's DDaT function. Alongside delivery, you'll provide digital consultancy and business partnering-triaging and prioritising requests, offering guidance, sharing best practice and helping services translate organisational goals into practical, outcomesfocused delivery. You will support the council in embedding a digitalfirst mindset, championing agile approaches, quality service design, accessibility, inclusion and a testlearniterate culture. This newly created role provides significant scope to shape ways of working, influence major programmes and contribute directly to the success of Barnet's digital strategy and multimillionpound savings ambitions. This is a newly created role with significant scope to shape how Barnet adopts new technology, and offers the opportunity to influence strategy, set standards, and deliver meaningful impact for residents. It is a hybrid role - you will be expected to be in our Colindale offices an average of once a week. We also come into the office as required to meet service stakeholders, work together on collaboration, discovery and user testing sessions and department days. Please click here to download the Job description for this role. About you You are an experienced Delivery Manager with a strong track record in a DDaT environment, comfortable leading a variety of delivery lifecycles-from traditional waterfall approaches to agile, iterative delivery. You have proven experience guiding projects through initiation, requirements, design, testing, deployment and service transition, and you are confident managing risks, dependencies and change across complex technical portfolios. You bring strong leadership skills, able to work effectively in multidisciplinary and matrix environments and draw on the collective capability of technical specialists, service teams and partners. You are outcomesdriven and userfocused, able to translate Barnet's strategic goals into clear deliverables and practical plans for successful implementation. Your judgement is informed by evidence, insight and experience, enabling you to make wellreasoned decisions about project direction, priority and scope. You are a confident communicator who can adapt your style to different audiences, effectively influence stakeholders and champion best practice. You understand digital principles, accessibility, quality service design and the importance of inclusive, usercentred services. You are comfortable promoting digital ways of working, setting high standards and modelling a growth mindset-seeking continuous improvement, supporting colleagues and learning from experience. You'll be part of a capable team with a growing ability to influence the organisation using new technology, and the opportunity to develop your own career whilst delivering innovative solutions. What we offer - 31 days annual leave, plus public and bank holidays - Access to the Local Government Pension Scheme, which provides a valuable guaranteed income in your retirement together with security for your dependents - Work-life balance options may include hybrid working, flexitime, job share, home working, part-time - A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more - Broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership - Excellent training and development opportunities - Employee well- being training programs including confidential employee assistance How to apply Read the job description and person specification before clicking 'Apply' to commence the online application form. If you would like any further information about the role before applying, please contact Dave Worley, Head of Digital Strategy, Barnet Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Barnet operates stringent safer recruitment procedures, this may include AI Detection Screening, Biometric ID/Right to Work Checks, Qualification and Registration Checks, Up to 6 years of Employment Data and Insights to Accelerate Screening (Konfir), Up to 5 years of Employment History References, DBS (Disclosure & Barring Service) Checks, Credit Checks and Social Media, Sanctions and Occupational Health Screening. To deliver Barnet Council's commitment to equality of opportunity in the provision of services, all staff are expected to promote equality in the workplace and in the services the Council delivers. As such we value diversity and welcome applications from all backgrounds. Barnet Council embraces all forms of flexible working (including part-time, compressed hours, and hybrid working) and is committed to offering employees a healthy work-life balance. Candidates are encouraged to talk about relevant requirements and preferences at interview. We can't promise to give you exactly what you want, but we do promise not to judge you for asking. Barnet Council is a Disability Confident Committed Employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at (url removed) All posts with the council are subject to a probationary period of six months, during which time you will be required to demonstrate to the council satisfaction your suitability for the position in which you will be employed. Due to the high number of applications that are received for some posts we may close vacancies before the stated closing date if sufficient number of applications are received. Therefore, please apply as soon as possible. Please ensure you regularly check the email account (including JUNK MAIL folders) that you use to submit your application, as any further communication regarding your application will be sent electronically. Should you not hear from us within four working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted.
Directorate: Strategy & Innovation Contract Type: 18 Months Fixed Term Contract Hours: 36 Salary: 62,766 - 69,984 Location: Colindale Closing Date: Midnight March 9th 2026 About Barnet Council Barnet is a borough with much to be proud of. Our excellent schools, vibrant town centers, vast green spaces and diverse communities all help make it a great place to live and work. As a council we want to build on these strengths as we move into the future. We are growing and developing as an organisation to meet the challenges facing our borough and we are committed to working with partner organisations and residents to make Barnet even better. As an organisation, our staff are committed to Our Values: Learning to Improve, Caring, Inclusive, Collaborative - which drive everything we do. About the role This is an exciting time to join Barnet as we grow our Digital, Data and Technology (DDaT) capabilities and accelerate our digital transformation journey. We're investing in smarter services, better use of data, modern technology, and you'll play a key part in shaping this future. We're looking for an exceptional Insight & Intelligence Manager to play a leading role in shaping how we use data, analytics and emerging technologies to improve outcomes for our residents. This is a key leadership role within our Insight & Intelligence Hub, responsible for driving data informed decision-making across the organisation, developing advanced analytical solutions, and guiding a talented team of analysts and data scientists. You'll blend technical excellence with strategic insight, helping Barnet unlock the full value of its data through innovative approaches, strong stakeholder relationships, and a commitment to building organisational data literacy. This is a hybrid role. You will be expected to attend monthly in-person team days in our Colindale office. We also come into the office to meet service stakeholders, work together on collaboration, discovery and user testing sessions and department days. Please click here to download the Job description for this role. You're an experienced analytics or data science professional with a track record of delivering high impact insight. You combine technical depth with the ability to translate complex concepts into actionable recommendations for senior leaders. You'll bring: - Expertise in advanced analytics, data science, machine learning and data engineering. - Experience designing secure, scalable data solutions using platforms such as Azure, Data Factory, Synapse, Databricks or Fabric. - Strong proficiency in Python, SQL and/or R, and confidence in developing data pipelines and operationalising models. - Excellent communication and stakeholder engagement skills, with the ability to influence decisions and tell compelling data stories. - Experience leading, coaching or developing analysts or data scientists. - A passion for driving data culture, improving data literacy, and championing ethical, secure use of data. In this role, you will: - Lead the design and delivery of sophisticated analytical, data science and AI projects. - Build, maintain and optimise data pipelines, analytical models and data architecture. - Develop and operationalise machine learning solutions, applying MLOps best practice. - Produce high-quality, accessible dashboards and tools using platforms such as Power BI. - Work closely with senior leaders to shape strategic insight, policy development and service transformation. - Champion best practice in data quality, governance, privacy and information security. - Develop and mentor a team of analysts and data scientists, supporting high performance and continuous learning. - Strengthen cross council collaboration, working with ICT, service leads, data engineers and external partners. - Support delivery of the Council's DDaT Strategies If you thrive in a collaborative environment, enjoy solving complex problems, and want to make a tangible difference to public services, we'd love to hear from you. What we offer - 31 days annual leave, plus public and bank holidays - Access to the Local Government Pension Scheme, which provides a valuable guaranteed income in your retirement together with security for your dependents - Work-life balance options may include hybrid working, flexitime, job share, home working, part-time - A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more - Broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership - Excellent training and development opportunities - Employee well- being training programs including confidential employee assistance How to apply Read the job description and person specification before clicking 'Apply' to commence the online application form. If you would like any further information about the role before applying, please contact James Rapkin, Head of Organisational Insight & Intelligence, Barnet Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Barnet operates stringent safer recruitment procedures, this may include AI Detection Screening, Biometric ID/Right to Work Checks, Qualification and Registration Checks, Up to 6 years of Employment Data and Insights to Accelerate Screening (Konfir), Up to 5 years of Employment History References, DBS (Disclosure & Barring Service) Checks, Credit Checks and Social Media, Sanctions and Occupational Health Screening. To deliver Barnet Council's commitment to equality of opportunity in the provision of services, all staff are expected to promote equality in the workplace and in the services the Council delivers. As such we value diversity and welcome applications from all backgrounds. Barnet Council embraces all forms of flexible working (including part-time, compressed hours, and hybrid working) and is committed to offering employees a healthy work-life balance. Candidates are encouraged to talk about relevant requirements and preferences at interview. We can't promise to give you exactly what you want, but we do promise not to judge you for asking. Barnet Council is a Disability Confident Committed Employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at (url removed) All posts with the council are subject to a probationary period of six months, during which time you will be required to demonstrate to the council satisfaction your suitability for the position in which you will be employed. Due to the high number of applications that are received for some posts we may close vacancies before the stated closing date if sufficient number of applications are received. Therefore, please apply as soon as possible. Please ensure you regularly check the email account (including JUNK MAIL folders) that you use to submit your application, as any further communication regarding your application will be sent electronically. Should you not hear from us within four working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted.
13/03/2026
Contractor
Directorate: Strategy & Innovation Contract Type: 18 Months Fixed Term Contract Hours: 36 Salary: 62,766 - 69,984 Location: Colindale Closing Date: Midnight March 9th 2026 About Barnet Council Barnet is a borough with much to be proud of. Our excellent schools, vibrant town centers, vast green spaces and diverse communities all help make it a great place to live and work. As a council we want to build on these strengths as we move into the future. We are growing and developing as an organisation to meet the challenges facing our borough and we are committed to working with partner organisations and residents to make Barnet even better. As an organisation, our staff are committed to Our Values: Learning to Improve, Caring, Inclusive, Collaborative - which drive everything we do. About the role This is an exciting time to join Barnet as we grow our Digital, Data and Technology (DDaT) capabilities and accelerate our digital transformation journey. We're investing in smarter services, better use of data, modern technology, and you'll play a key part in shaping this future. We're looking for an exceptional Insight & Intelligence Manager to play a leading role in shaping how we use data, analytics and emerging technologies to improve outcomes for our residents. This is a key leadership role within our Insight & Intelligence Hub, responsible for driving data informed decision-making across the organisation, developing advanced analytical solutions, and guiding a talented team of analysts and data scientists. You'll blend technical excellence with strategic insight, helping Barnet unlock the full value of its data through innovative approaches, strong stakeholder relationships, and a commitment to building organisational data literacy. This is a hybrid role. You will be expected to attend monthly in-person team days in our Colindale office. We also come into the office to meet service stakeholders, work together on collaboration, discovery and user testing sessions and department days. Please click here to download the Job description for this role. You're an experienced analytics or data science professional with a track record of delivering high impact insight. You combine technical depth with the ability to translate complex concepts into actionable recommendations for senior leaders. You'll bring: - Expertise in advanced analytics, data science, machine learning and data engineering. - Experience designing secure, scalable data solutions using platforms such as Azure, Data Factory, Synapse, Databricks or Fabric. - Strong proficiency in Python, SQL and/or R, and confidence in developing data pipelines and operationalising models. - Excellent communication and stakeholder engagement skills, with the ability to influence decisions and tell compelling data stories. - Experience leading, coaching or developing analysts or data scientists. - A passion for driving data culture, improving data literacy, and championing ethical, secure use of data. In this role, you will: - Lead the design and delivery of sophisticated analytical, data science and AI projects. - Build, maintain and optimise data pipelines, analytical models and data architecture. - Develop and operationalise machine learning solutions, applying MLOps best practice. - Produce high-quality, accessible dashboards and tools using platforms such as Power BI. - Work closely with senior leaders to shape strategic insight, policy development and service transformation. - Champion best practice in data quality, governance, privacy and information security. - Develop and mentor a team of analysts and data scientists, supporting high performance and continuous learning. - Strengthen cross council collaboration, working with ICT, service leads, data engineers and external partners. - Support delivery of the Council's DDaT Strategies If you thrive in a collaborative environment, enjoy solving complex problems, and want to make a tangible difference to public services, we'd love to hear from you. What we offer - 31 days annual leave, plus public and bank holidays - Access to the Local Government Pension Scheme, which provides a valuable guaranteed income in your retirement together with security for your dependents - Work-life balance options may include hybrid working, flexitime, job share, home working, part-time - A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more - Broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership - Excellent training and development opportunities - Employee well- being training programs including confidential employee assistance How to apply Read the job description and person specification before clicking 'Apply' to commence the online application form. If you would like any further information about the role before applying, please contact James Rapkin, Head of Organisational Insight & Intelligence, Barnet Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Barnet operates stringent safer recruitment procedures, this may include AI Detection Screening, Biometric ID/Right to Work Checks, Qualification and Registration Checks, Up to 6 years of Employment Data and Insights to Accelerate Screening (Konfir), Up to 5 years of Employment History References, DBS (Disclosure & Barring Service) Checks, Credit Checks and Social Media, Sanctions and Occupational Health Screening. To deliver Barnet Council's commitment to equality of opportunity in the provision of services, all staff are expected to promote equality in the workplace and in the services the Council delivers. As such we value diversity and welcome applications from all backgrounds. Barnet Council embraces all forms of flexible working (including part-time, compressed hours, and hybrid working) and is committed to offering employees a healthy work-life balance. Candidates are encouraged to talk about relevant requirements and preferences at interview. We can't promise to give you exactly what you want, but we do promise not to judge you for asking. Barnet Council is a Disability Confident Committed Employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at (url removed) All posts with the council are subject to a probationary period of six months, during which time you will be required to demonstrate to the council satisfaction your suitability for the position in which you will be employed. Due to the high number of applications that are received for some posts we may close vacancies before the stated closing date if sufficient number of applications are received. Therefore, please apply as soon as possible. Please ensure you regularly check the email account (including JUNK MAIL folders) that you use to submit your application, as any further communication regarding your application will be sent electronically. Should you not hear from us within four working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted.
Directorate: Strategy & Innovation Contract Type: 18 Months Fixed Term Contract Hours: 36 Salary: 42,771 - 46,968 Location: Colindale Closing Date: Midnight March 9th 2026 About Barnet Council Barnet is a borough with much to be proud of. Our excellent schools, vibrant town centers, vast green spaces and diverse communities all help make it a great place to live and work. As a council we want to build on these strengths as we move into the future. We are growing and developing as an organisation to meet the challenges facing our borough and we are committed to working with partner organisations and residents to make Barnet even better. As an organisation, our staff are committed to Our Values: Learning to Improve, Caring, Inclusive, Collaborative - which drive everything we do. About the role This is an exciting time to join Barnet as we grow our Digital, Data and Technology (DDaT) capabilities and accelerate our digital transformation journey. We're investing in smarter services, better use of data, modern technology, and you'll play a key part in shaping this future. We're looking for a Spatial Insight Analyst to join our Insight & Intelligence Hub, working with a talented team to help the organisation make better use of placebased intelligence to improve outcomes for residents. This is a handson analytical role where you'll work with complex datasets, build meaningful insights, and help services across the council understand the stories their data can tell. You'll help build a modern, integrated spatial data environment-one that supports smarter decisionmaking, better service planning and a deeper understanding of how our communities and infrastructure interact. You'll work closely with the GIS Manager and colleagues across the council to develop highquality spatial analysis, maintain key geospatial datasets, including the Local Land and Property Gazetteer (LLPG), and deliver compelling visualisations that help services understand patterns, risks and opportunities across the borough. This role blends technical geospatial expertise with stakeholder engagement, supporting Barnet on its journey to make better use of spatial data and mapping technologies. This is a hybrid role. You will be expected to attend monthly in-person team days in our Colindale office. We also come into the office to meet service stakeholders, work together on collaboration, discovery and user testing sessions and department days. Please click here to download the Job description for this role. About you You're someone who enjoys working with maps, spatial data and complex datasets-and turning them into insights that help people understand places better. You will bring: - Experience using GIS tools, such as QGIS, to analyse, visualise and manage spatial data. - A strong understanding of geospatial concepts, data standards and dataset management, ideally including LLPG or other local government gazetteer processes. - Good technical skills in tools such as SQL, Power BI, R or Python for data manipulation and spatial/statistical analysis. - The ability to communicate complex spatial analysis clearly to nonspecialist audiences. - A collaborative style and confidence working with colleagues across different services to understand their needs. - A strong eye for detail and a commitment to data quality, information governance and good documentation. If you're curious about how place shapes outcomes, enjoy problemsolving, and want to help Barnet unlock value from spatial data, this is a great opportunity to grow your skills and make a real impact. In this role, you will: - Conduct detailed spatial analysis to support evidencebased decision making across the council. - Create highquality maps, spatial dashboards, and visualisations that explain trends, risks and opportunities. - Maintain and contribute to the development of the council's spatial data repository, ensuring data quality and adherence to standards. - Support the management, maintenance and improvement of the LLPG, ensuring compliance with local and national requirements. - Develop spatial reporting products and tools that help services understand their data and improve outcomes for residents. - Help design and maintain spatial data flows, contributing to the development of a spatial data management strategy. - Use SQL, Python, R or relevant GIS software to clean, transform and analyse geospatial datasets. - Provide advice and guidance to colleagues on spatial data use, map design and bestpractice visualisation. - Support training for new GIS and LLPG users as part of strengthening geospatial literacy across the organisation. - Work with ICT and other partners to troubleshoot and improve spatial systems and processes. - Uphold best practice in data protection, information governance and confidentiality. You'll be part of a supportive team, with plenty of opportunities to grow your skills, work with modern tools, and contribute to a developing organisational insight capability. What we offer - 31 days annual leave, plus public and bank holidays - Access to the Local Government Pension Scheme, which provides a valuable guaranteed income in your retirement together with security for your dependents - Work-life balance options may include hybrid working, flexitime, job share, home working, part-time - A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more - Broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership - Excellent training and development opportunities - Employee well- being training programs including confidential employee assistance How to apply Read the job description and person specification before clicking 'Apply' to commence the online application form. If you would like any further information about the role before applying, please contact James Rapkin, Head of Organisational Insight & Intelligence, Barnet Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Barnet operates stringent safer recruitment procedures, this may include AI Detection Screening, Biometric ID/Right to Work Checks, Qualification and Registration Checks, Up to 6 years of Employment Data and Insights to Accelerate Screening (Konfir), Up to 5 years of Employment History References, DBS (Disclosure & Barring Service) Checks, Credit Checks and Social Media, Sanctions and Occupational Health Screening. To deliver Barnet Council's commitment to equality of opportunity in the provision of services, all staff are expected to promote equality in the workplace and in the services the Council delivers. As such we value diversity and welcome applications from all backgrounds. Barnet Council embraces all forms of flexible working (including part-time, compressed hours, and hybrid working) and is committed to offering employees a healthy work-life balance. Candidates are encouraged to talk about relevant requirements and preferences at interview. We can't promise to give you exactly what you want, but we do promise not to judge you for asking. Barnet Council is a Disability Confident Committed Employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at (url removed) All posts with the council are subject to a probationary period of six months, during which time you will be required to demonstrate to the council satisfaction your suitability for the position in which you will be employed. Due to the high number of applications that are received for some posts we may close vacancies before the stated closing date if sufficient number of applications are received. Therefore, please apply as soon as possible. Please ensure you regularly check the email account (including JUNK MAIL folders) that you use to submit your application, as any further communication regarding your application will be sent electronically. Should you not hear from us within four working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted.
13/03/2026
Contractor
Directorate: Strategy & Innovation Contract Type: 18 Months Fixed Term Contract Hours: 36 Salary: 42,771 - 46,968 Location: Colindale Closing Date: Midnight March 9th 2026 About Barnet Council Barnet is a borough with much to be proud of. Our excellent schools, vibrant town centers, vast green spaces and diverse communities all help make it a great place to live and work. As a council we want to build on these strengths as we move into the future. We are growing and developing as an organisation to meet the challenges facing our borough and we are committed to working with partner organisations and residents to make Barnet even better. As an organisation, our staff are committed to Our Values: Learning to Improve, Caring, Inclusive, Collaborative - which drive everything we do. About the role This is an exciting time to join Barnet as we grow our Digital, Data and Technology (DDaT) capabilities and accelerate our digital transformation journey. We're investing in smarter services, better use of data, modern technology, and you'll play a key part in shaping this future. We're looking for a Spatial Insight Analyst to join our Insight & Intelligence Hub, working with a talented team to help the organisation make better use of placebased intelligence to improve outcomes for residents. This is a handson analytical role where you'll work with complex datasets, build meaningful insights, and help services across the council understand the stories their data can tell. You'll help build a modern, integrated spatial data environment-one that supports smarter decisionmaking, better service planning and a deeper understanding of how our communities and infrastructure interact. You'll work closely with the GIS Manager and colleagues across the council to develop highquality spatial analysis, maintain key geospatial datasets, including the Local Land and Property Gazetteer (LLPG), and deliver compelling visualisations that help services understand patterns, risks and opportunities across the borough. This role blends technical geospatial expertise with stakeholder engagement, supporting Barnet on its journey to make better use of spatial data and mapping technologies. This is a hybrid role. You will be expected to attend monthly in-person team days in our Colindale office. We also come into the office to meet service stakeholders, work together on collaboration, discovery and user testing sessions and department days. Please click here to download the Job description for this role. About you You're someone who enjoys working with maps, spatial data and complex datasets-and turning them into insights that help people understand places better. You will bring: - Experience using GIS tools, such as QGIS, to analyse, visualise and manage spatial data. - A strong understanding of geospatial concepts, data standards and dataset management, ideally including LLPG or other local government gazetteer processes. - Good technical skills in tools such as SQL, Power BI, R or Python for data manipulation and spatial/statistical analysis. - The ability to communicate complex spatial analysis clearly to nonspecialist audiences. - A collaborative style and confidence working with colleagues across different services to understand their needs. - A strong eye for detail and a commitment to data quality, information governance and good documentation. If you're curious about how place shapes outcomes, enjoy problemsolving, and want to help Barnet unlock value from spatial data, this is a great opportunity to grow your skills and make a real impact. In this role, you will: - Conduct detailed spatial analysis to support evidencebased decision making across the council. - Create highquality maps, spatial dashboards, and visualisations that explain trends, risks and opportunities. - Maintain and contribute to the development of the council's spatial data repository, ensuring data quality and adherence to standards. - Support the management, maintenance and improvement of the LLPG, ensuring compliance with local and national requirements. - Develop spatial reporting products and tools that help services understand their data and improve outcomes for residents. - Help design and maintain spatial data flows, contributing to the development of a spatial data management strategy. - Use SQL, Python, R or relevant GIS software to clean, transform and analyse geospatial datasets. - Provide advice and guidance to colleagues on spatial data use, map design and bestpractice visualisation. - Support training for new GIS and LLPG users as part of strengthening geospatial literacy across the organisation. - Work with ICT and other partners to troubleshoot and improve spatial systems and processes. - Uphold best practice in data protection, information governance and confidentiality. You'll be part of a supportive team, with plenty of opportunities to grow your skills, work with modern tools, and contribute to a developing organisational insight capability. What we offer - 31 days annual leave, plus public and bank holidays - Access to the Local Government Pension Scheme, which provides a valuable guaranteed income in your retirement together with security for your dependents - Work-life balance options may include hybrid working, flexitime, job share, home working, part-time - A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more - Broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership - Excellent training and development opportunities - Employee well- being training programs including confidential employee assistance How to apply Read the job description and person specification before clicking 'Apply' to commence the online application form. If you would like any further information about the role before applying, please contact James Rapkin, Head of Organisational Insight & Intelligence, Barnet Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Barnet operates stringent safer recruitment procedures, this may include AI Detection Screening, Biometric ID/Right to Work Checks, Qualification and Registration Checks, Up to 6 years of Employment Data and Insights to Accelerate Screening (Konfir), Up to 5 years of Employment History References, DBS (Disclosure & Barring Service) Checks, Credit Checks and Social Media, Sanctions and Occupational Health Screening. To deliver Barnet Council's commitment to equality of opportunity in the provision of services, all staff are expected to promote equality in the workplace and in the services the Council delivers. As such we value diversity and welcome applications from all backgrounds. Barnet Council embraces all forms of flexible working (including part-time, compressed hours, and hybrid working) and is committed to offering employees a healthy work-life balance. Candidates are encouraged to talk about relevant requirements and preferences at interview. We can't promise to give you exactly what you want, but we do promise not to judge you for asking. Barnet Council is a Disability Confident Committed Employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at (url removed) All posts with the council are subject to a probationary period of six months, during which time you will be required to demonstrate to the council satisfaction your suitability for the position in which you will be employed. Due to the high number of applications that are received for some posts we may close vacancies before the stated closing date if sufficient number of applications are received. Therefore, please apply as soon as possible. Please ensure you regularly check the email account (including JUNK MAIL folders) that you use to submit your application, as any further communication regarding your application will be sent electronically. Should you not hear from us within four working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted.
Directorate: Strategy & Innovation Contract Type: 18 Months Fixed Term Contract Hours: 36 Salary: 71,713 - 79,409 Location: Colindale Closing Date: Midnight March 9th 2026 About Barnet Council Barnet is a borough with much to be proud of. Our excellent schools, vibrant town centers, vast green spaces and diverse communities all help make it a great place to live and work. As a council we want to build on these strengths as we move into the future. We are growing and developing as an organisation to meet the challenges facing our borough and we are committed to working with partner organisations and residents to make Barnet even better. As an organisation, our staff are committed to Our Values: Learning to Improve, Caring, Inclusive, Collaborative - which drive everything we do. About the role As Barnet's Programme Manager for Connected Places and IoT, you will lead one of the council's most ambitious and strategically important transformation agendas. This role positions you at the forefront of digital infrastructure, smart city innovation and technology driven service improvement in one of London's largest and most complex boroughs. You will take responsibility for an established, fully funded programme and drive forward its delivery, shaping how Barnet leverages telecommunications, data and emerging technologies to improve quality of life, support economic growth and future proof council operations. You will lead the Connected Places team and be accountable for a broad suite of workstreams-including gigabit broadband, 4G/5G networks, public Wi Fi, IoT solutions, imagery analytics, cyber security and major corporate wide integration programmes. Working across departments-from street services and housing to libraries, town centres and adult social care-you will deliver cross cutting transformation that enhances resident experience, unlocks operational efficiencies and supports meaningful digital change. A central part of the role is shaping the future direction of the Connected Places agenda. You will take a leadership role in refreshing the programme, ensuring it remains aligned with organisational priorities and delivers maximum value from infrastructure and limited funding. You will manage a 2.35m budget, secure additional grants and investment, navigate commercial negotiations, and maintain strong relationships with providers, partners and stakeholders across the public, private and regional ecosystem. This position also plays a wider leadership role within Barnet's Strategy & Innovation directorate. You will model best practice, drive cross council collaboration, and support the delivery of broader digital, data and technology outcomes. You will champion a user focused, ethically aware and secure approach to smart city development-embedding high standards of data governance, cyber security, interoperability, accessibility and inclusive design. This is a newly created role with significant scope to shape how Barnet adopts new technology, and offers the opportunity to influence strategy, set standards, and deliver meaningful impact for residents. It is a hybrid role - you will be expected to be in our Colindale offices an average of once a week. We also come into the office as required to meet service Please click here to download the Job description for this role. About you You are an experienced and visionary programme leader, capable of operating in complex environments and driving transformation across multiple services and stakeholder groups. You bring strong experience in either telecoms infrastructure deployment or digital adoption and organisational change, with a proven ability to deliver ambitious programmes at pace and at scale. You combine strategic insight with hands on programme management expertise-able to coordinate multiple workstreams, manage budgets, lead teams, develop business cases, and secure tangible outcomes across a diverse technical and organisational landscape. You are commercially astute, confident in procurement and negotiation, and able to manage key relationships with vendors, suppliers and delivery partners. Your leadership style is collaborative, supportive and influential. You can inspire and guide multi disciplinary teams; confidently engage with senior leaders, elected members and external bodies; and communicate complex programmes in ways that build understanding, trust and alignment. You bring experience of people management, stakeholder engagement at all levels, and steering organisations through large scale change. You are comfortable navigating emerging and advanced technologies, even without being a technical specialist. You can translate technological complexity into meaningful outcomes, enable teams to deliver complex projects, and ensure adherence to standards including the GDS Service Standard, Technology Code of Practice, Electronic Communications Code and NCSC Connected Places Cyber Security Principles. You bring political acumen, excellent communication skills and the ability to work effectively within a public sector environment-including operating within the democratic process and engaging confidently with residents, businesses and partners. You combine strategic thinking with strong organisational skills, resilience and the ability to manage competing priorities while maintaining high standards. You'll be part of a capable team with a growing ability to influence the organisation using new technology, and the opportunity to develop your own career whilst delivering innovative solutions. What we offer - 31 days annual leave, plus public and bank holidays - Access to the Local Government Pension Scheme, which provides a valuable guaranteed income in your retirement together with security for your dependents - Work-life balance options may include hybrid working, flexitime, job share, home working, part-time - A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more - Broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership - Excellent training and development opportunities - Employee well- being training programs including confidential employee assistance How to apply Read the job description and person specification before clicking 'Apply' to commence the online application form. If you would like any further information about the role before applying, please contact Dave Worley, Head of Digital Strategy, Barnet Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Barnet operates stringent safer recruitment procedures, this may include AI Detection Screening, Biometric ID/Right to Work Checks, Qualification and Registration Checks, Up to 6 years of Employment Data and Insights to Accelerate Screening (Konfir), Up to 5 years of Employment History References, DBS (Disclosure & Barring Service) Checks, Credit Checks and Social Media, Sanctions and Occupational Health Screening. To deliver Barnet Council's commitment to equality of opportunity in the provision of services, all staff are expected to promote equality in the workplace and in the services the Council delivers. As such we value diversity and welcome applications from all backgrounds. Barnet Council embraces all forms of flexible working (including part-time, compressed hours, and hybrid working) and is committed to offering employees a healthy work-life balance. Candidates are encouraged to talk about relevant requirements and preferences at interview. We can't promise to give you exactly what you want, but we do promise not to judge you for asking. Barnet Council is a Disability Confident Committed Employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at (url removed) All posts with the council are subject to a probationary period of six months, during which time you will be required to demonstrate to the council satisfaction your suitability for the position in which you will be employed. Due to the high number of applications that are received for some posts we may close vacancies before the stated closing date if sufficient number of applications are received. Therefore, please apply as soon as possible. Please ensure you regularly check the email account (including JUNK MAIL folders) that you use to submit your application, as any further communication regarding your application will be sent electronically. Should you not hear from us within four working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted.
13/03/2026
Contractor
Directorate: Strategy & Innovation Contract Type: 18 Months Fixed Term Contract Hours: 36 Salary: 71,713 - 79,409 Location: Colindale Closing Date: Midnight March 9th 2026 About Barnet Council Barnet is a borough with much to be proud of. Our excellent schools, vibrant town centers, vast green spaces and diverse communities all help make it a great place to live and work. As a council we want to build on these strengths as we move into the future. We are growing and developing as an organisation to meet the challenges facing our borough and we are committed to working with partner organisations and residents to make Barnet even better. As an organisation, our staff are committed to Our Values: Learning to Improve, Caring, Inclusive, Collaborative - which drive everything we do. About the role As Barnet's Programme Manager for Connected Places and IoT, you will lead one of the council's most ambitious and strategically important transformation agendas. This role positions you at the forefront of digital infrastructure, smart city innovation and technology driven service improvement in one of London's largest and most complex boroughs. You will take responsibility for an established, fully funded programme and drive forward its delivery, shaping how Barnet leverages telecommunications, data and emerging technologies to improve quality of life, support economic growth and future proof council operations. You will lead the Connected Places team and be accountable for a broad suite of workstreams-including gigabit broadband, 4G/5G networks, public Wi Fi, IoT solutions, imagery analytics, cyber security and major corporate wide integration programmes. Working across departments-from street services and housing to libraries, town centres and adult social care-you will deliver cross cutting transformation that enhances resident experience, unlocks operational efficiencies and supports meaningful digital change. A central part of the role is shaping the future direction of the Connected Places agenda. You will take a leadership role in refreshing the programme, ensuring it remains aligned with organisational priorities and delivers maximum value from infrastructure and limited funding. You will manage a 2.35m budget, secure additional grants and investment, navigate commercial negotiations, and maintain strong relationships with providers, partners and stakeholders across the public, private and regional ecosystem. This position also plays a wider leadership role within Barnet's Strategy & Innovation directorate. You will model best practice, drive cross council collaboration, and support the delivery of broader digital, data and technology outcomes. You will champion a user focused, ethically aware and secure approach to smart city development-embedding high standards of data governance, cyber security, interoperability, accessibility and inclusive design. This is a newly created role with significant scope to shape how Barnet adopts new technology, and offers the opportunity to influence strategy, set standards, and deliver meaningful impact for residents. It is a hybrid role - you will be expected to be in our Colindale offices an average of once a week. We also come into the office as required to meet service Please click here to download the Job description for this role. About you You are an experienced and visionary programme leader, capable of operating in complex environments and driving transformation across multiple services and stakeholder groups. You bring strong experience in either telecoms infrastructure deployment or digital adoption and organisational change, with a proven ability to deliver ambitious programmes at pace and at scale. You combine strategic insight with hands on programme management expertise-able to coordinate multiple workstreams, manage budgets, lead teams, develop business cases, and secure tangible outcomes across a diverse technical and organisational landscape. You are commercially astute, confident in procurement and negotiation, and able to manage key relationships with vendors, suppliers and delivery partners. Your leadership style is collaborative, supportive and influential. You can inspire and guide multi disciplinary teams; confidently engage with senior leaders, elected members and external bodies; and communicate complex programmes in ways that build understanding, trust and alignment. You bring experience of people management, stakeholder engagement at all levels, and steering organisations through large scale change. You are comfortable navigating emerging and advanced technologies, even without being a technical specialist. You can translate technological complexity into meaningful outcomes, enable teams to deliver complex projects, and ensure adherence to standards including the GDS Service Standard, Technology Code of Practice, Electronic Communications Code and NCSC Connected Places Cyber Security Principles. You bring political acumen, excellent communication skills and the ability to work effectively within a public sector environment-including operating within the democratic process and engaging confidently with residents, businesses and partners. You combine strategic thinking with strong organisational skills, resilience and the ability to manage competing priorities while maintaining high standards. You'll be part of a capable team with a growing ability to influence the organisation using new technology, and the opportunity to develop your own career whilst delivering innovative solutions. What we offer - 31 days annual leave, plus public and bank holidays - Access to the Local Government Pension Scheme, which provides a valuable guaranteed income in your retirement together with security for your dependents - Work-life balance options may include hybrid working, flexitime, job share, home working, part-time - A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more - Broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership - Excellent training and development opportunities - Employee well- being training programs including confidential employee assistance How to apply Read the job description and person specification before clicking 'Apply' to commence the online application form. If you would like any further information about the role before applying, please contact Dave Worley, Head of Digital Strategy, Barnet Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Barnet operates stringent safer recruitment procedures, this may include AI Detection Screening, Biometric ID/Right to Work Checks, Qualification and Registration Checks, Up to 6 years of Employment Data and Insights to Accelerate Screening (Konfir), Up to 5 years of Employment History References, DBS (Disclosure & Barring Service) Checks, Credit Checks and Social Media, Sanctions and Occupational Health Screening. To deliver Barnet Council's commitment to equality of opportunity in the provision of services, all staff are expected to promote equality in the workplace and in the services the Council delivers. As such we value diversity and welcome applications from all backgrounds. Barnet Council embraces all forms of flexible working (including part-time, compressed hours, and hybrid working) and is committed to offering employees a healthy work-life balance. Candidates are encouraged to talk about relevant requirements and preferences at interview. We can't promise to give you exactly what you want, but we do promise not to judge you for asking. Barnet Council is a Disability Confident Committed Employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at (url removed) All posts with the council are subject to a probationary period of six months, during which time you will be required to demonstrate to the council satisfaction your suitability for the position in which you will be employed. Due to the high number of applications that are received for some posts we may close vacancies before the stated closing date if sufficient number of applications are received. Therefore, please apply as soon as possible. Please ensure you regularly check the email account (including JUNK MAIL folders) that you use to submit your application, as any further communication regarding your application will be sent electronically. Should you not hear from us within four working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted.
Directorate: Strategy & Innovation Contract Type: 18 Months Fixed Term Contract Hours: 36 Salary: 71,713 - 79,409 Location: Colindale Closing Date: Midnight March 9th 2026 About Barnet Council Barnet is a borough with much to be proud of. Our excellent schools, vibrant town centers, vast green spaces and diverse communities all help make it a great place to live and work. As a council we want to build on these strengths as we move into the future. We are growing and developing as an organisation to meet the challenges facing our borough and we are committed to working with partner organisations and residents to make Barnet even better. As an organisation, our staff are committed to Our Values: Learning to Improve, Caring, Inclusive, Collaborative - which drive everything we do. About the role This is an exciting time to join Barnet as we grow our Digital, Data and Technology (DDaT) capabilities and ensure our technology services and IT providers provide robust, secure services and Cyber security mitigation is designed into any digital transformation work. We're investing in smarter services, better use of data, modern technology, and you'll play a key part in shaping this future. The Cyber Security Manager will lead the Council's approach to safeguarding its technology assets, systems, and data against evolving cyber threats. This role is responsible for developing and implementing a robust cyber security strategy aligned with national standards and local government best practice. The postholder will oversee risk management, compliance, and incident response, ensuring the resilience of critical services and the protection of sensitive information. Acting as the Council's subject matter expert, the Cyber Security Manager will drive a culture of security awareness across the organisation, provide strategic advice to senior leaders, and manage relationships with external partners to maintain a secure and trusted digital and data environment. This is a high impact role with visibility across the organisation. You'll influence senior leaders, guide major technology decisions, and help create a modern and secure, integrated architecture that supports better services and outcomes for residents. This is a hybrid role. You will be expected to attend monthly in-person team days in our Colindale office. We also come into the office to meet service stakeholders, work together on collaboration, discovery and user testing sessions and department days Please click here to download the Job description for this role. About you You are an experienced cyber security professional who brings both strategic insight and handson expertise. You have a strong track record of protecting complex organisations from evolving cyber threats, ideally within the public sector or other regulated environments. You understand national standards and frameworks such as NCSC guidance, PSN, PCIDSS, GDPR and Cyber Essentials Plus, and you know how to translate these into practical, proportionate controls that keep systems, people and data safe. Relationship building is one of your strengths. You know how to influence, challenge constructively and collaborate across organisational boundaries, including with outsourced partners and internal stakeholders. You champion security by design, drive cultural change, and communicate in a way that brings people with you. Strong communication and negotiation skills, with proven experience influencing senior stakeholders. You are confident working with modern security technologies including Microsoft Sentinel, Microsoft Defender, and the wider Microsoft E5 security suite. You can analyse risks, interpret complex technical information, and provide clear advice to senior leaders, project teams and service managers. You're proactive, highly organised, and able to balance multiple priorities while keeping residents, partners and staff at the heart of your decision-making. You are motivated by public service, committed to learning and continuous improvement, and you share our values of caring, collaboration, inclusivity and curiosity. Above all, you want to help create a safer, more resilient and more secure Council for the residents and communities of Barnet. Please see full job description for further details What we offer - 31 days annual leave, plus public and bank holidays - Access to the Local Government Pension Scheme, which provides a valuable guaranteed income in your retirement together with security for your dependents - Work-life balance options may include hybrid working, flexitime, job share, home working, part-time - A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more - Broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership - Excellent training and development opportunities - Employee well- being training programs including confidential employee assistance How to apply Read the job description and person specification before clicking 'Apply' to commence the online application form. If you would like any further information about the role before applying, please contact James Rapkin, Head of Organisational Insight & Intelligence, Barnet Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Barnet operates stringent safer recruitment procedures, this may include AI Detection Screening, Biometric ID/Right to Work Checks, Qualification and Registration Checks, Up to 6 years of Employment Data and Insights to Accelerate Screening (Konfir), Up to 5 years of Employment History References, DBS (Disclosure & Barring Service) Checks, Credit Checks and Social Media, Sanctions and Occupational Health Screening. To deliver Barnet Council's commitment to equality of opportunity in the provision of services, all staff are expected to promote equality in the workplace and in the services the Council delivers. As such we value diversity and welcome applications from all backgrounds. Barnet Council embraces all forms of flexible working (including part-time, compressed hours, and hybrid working) and is committed to offering employees a healthy work-life balance. Candidates are encouraged to talk about relevant requirements and preferences at interview. We can't promise to give you exactly what you want, but we do promise not to judge you for asking. Barnet Council is a Disability Confident Committed Employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at (url removed) All posts with the council are subject to a probationary period of six months, during which time you will be required to demonstrate to the council satisfaction your suitability for the position in which you will be employed. Due to the high number of applications that are received for some posts we may close vacancies before the stated closing date if sufficient number of applications are received. Therefore, please apply as soon as possible. Please ensure you regularly check the email account (including JUNK MAIL folders) that you use to submit your application, as any further communication regarding your application will be sent electronically. Should you not hear from us within four working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted.
13/03/2026
Contractor
Directorate: Strategy & Innovation Contract Type: 18 Months Fixed Term Contract Hours: 36 Salary: 71,713 - 79,409 Location: Colindale Closing Date: Midnight March 9th 2026 About Barnet Council Barnet is a borough with much to be proud of. Our excellent schools, vibrant town centers, vast green spaces and diverse communities all help make it a great place to live and work. As a council we want to build on these strengths as we move into the future. We are growing and developing as an organisation to meet the challenges facing our borough and we are committed to working with partner organisations and residents to make Barnet even better. As an organisation, our staff are committed to Our Values: Learning to Improve, Caring, Inclusive, Collaborative - which drive everything we do. About the role This is an exciting time to join Barnet as we grow our Digital, Data and Technology (DDaT) capabilities and ensure our technology services and IT providers provide robust, secure services and Cyber security mitigation is designed into any digital transformation work. We're investing in smarter services, better use of data, modern technology, and you'll play a key part in shaping this future. The Cyber Security Manager will lead the Council's approach to safeguarding its technology assets, systems, and data against evolving cyber threats. This role is responsible for developing and implementing a robust cyber security strategy aligned with national standards and local government best practice. The postholder will oversee risk management, compliance, and incident response, ensuring the resilience of critical services and the protection of sensitive information. Acting as the Council's subject matter expert, the Cyber Security Manager will drive a culture of security awareness across the organisation, provide strategic advice to senior leaders, and manage relationships with external partners to maintain a secure and trusted digital and data environment. This is a high impact role with visibility across the organisation. You'll influence senior leaders, guide major technology decisions, and help create a modern and secure, integrated architecture that supports better services and outcomes for residents. This is a hybrid role. You will be expected to attend monthly in-person team days in our Colindale office. We also come into the office to meet service stakeholders, work together on collaboration, discovery and user testing sessions and department days Please click here to download the Job description for this role. About you You are an experienced cyber security professional who brings both strategic insight and handson expertise. You have a strong track record of protecting complex organisations from evolving cyber threats, ideally within the public sector or other regulated environments. You understand national standards and frameworks such as NCSC guidance, PSN, PCIDSS, GDPR and Cyber Essentials Plus, and you know how to translate these into practical, proportionate controls that keep systems, people and data safe. Relationship building is one of your strengths. You know how to influence, challenge constructively and collaborate across organisational boundaries, including with outsourced partners and internal stakeholders. You champion security by design, drive cultural change, and communicate in a way that brings people with you. Strong communication and negotiation skills, with proven experience influencing senior stakeholders. You are confident working with modern security technologies including Microsoft Sentinel, Microsoft Defender, and the wider Microsoft E5 security suite. You can analyse risks, interpret complex technical information, and provide clear advice to senior leaders, project teams and service managers. You're proactive, highly organised, and able to balance multiple priorities while keeping residents, partners and staff at the heart of your decision-making. You are motivated by public service, committed to learning and continuous improvement, and you share our values of caring, collaboration, inclusivity and curiosity. Above all, you want to help create a safer, more resilient and more secure Council for the residents and communities of Barnet. Please see full job description for further details What we offer - 31 days annual leave, plus public and bank holidays - Access to the Local Government Pension Scheme, which provides a valuable guaranteed income in your retirement together with security for your dependents - Work-life balance options may include hybrid working, flexitime, job share, home working, part-time - A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more - Broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership - Excellent training and development opportunities - Employee well- being training programs including confidential employee assistance How to apply Read the job description and person specification before clicking 'Apply' to commence the online application form. If you would like any further information about the role before applying, please contact James Rapkin, Head of Organisational Insight & Intelligence, Barnet Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Barnet operates stringent safer recruitment procedures, this may include AI Detection Screening, Biometric ID/Right to Work Checks, Qualification and Registration Checks, Up to 6 years of Employment Data and Insights to Accelerate Screening (Konfir), Up to 5 years of Employment History References, DBS (Disclosure & Barring Service) Checks, Credit Checks and Social Media, Sanctions and Occupational Health Screening. To deliver Barnet Council's commitment to equality of opportunity in the provision of services, all staff are expected to promote equality in the workplace and in the services the Council delivers. As such we value diversity and welcome applications from all backgrounds. Barnet Council embraces all forms of flexible working (including part-time, compressed hours, and hybrid working) and is committed to offering employees a healthy work-life balance. Candidates are encouraged to talk about relevant requirements and preferences at interview. We can't promise to give you exactly what you want, but we do promise not to judge you for asking. Barnet Council is a Disability Confident Committed Employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at (url removed) All posts with the council are subject to a probationary period of six months, during which time you will be required to demonstrate to the council satisfaction your suitability for the position in which you will be employed. Due to the high number of applications that are received for some posts we may close vacancies before the stated closing date if sufficient number of applications are received. Therefore, please apply as soon as possible. Please ensure you regularly check the email account (including JUNK MAIL folders) that you use to submit your application, as any further communication regarding your application will be sent electronically. Should you not hear from us within four working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted.
Sales Engineer / Applications Engineer / Technical Sales Manager required to join a global leading engineering manufacturer. The successful Sales Engineer / Applications Engineer / Technical Sales Manager will be responsible for managing and developing end user accounts across Devon and Cornwall, providing technical sales for hydraulic components and solutions. The Sales Engineer / Applications Engineer / Technical Sales Manager will ideally have strong technical knowledge of hydraulics, pneumatics, compressed air or relatable hydraulic products and be confident advising customers on product selection, applications, and hydraulic system solutions. Package 35,000- 45,000 depending on experience Bonus Company Car 25 days holiday + bank holidays Pension Laptop & mobile Additional benefits Sales Engineer / Applications Engineer / Technical Sales Manager Role Manage and grow end user accounts, on a hybrid basis. Provide technical advice and product selection support across hydraulic components and systems via end user channels. Prepare quotations, follow up on enquiries, and convert hydraulic opportunities into sales. Support customers with hydraulic application queries for hydraulic products such as cylinders, hose, power packs, compressed air and similar. Liaise with various engineering departments. Regular travel for customer visits when required across Devon and Cornwall. Sales Engineer / Applications Engineer / Technical Sales Manager Requirements Proven background in technical sales, service, design, or applications engineering within hydraulics. Experience selling, supplying, quoting or a commercial awareness of hydraulic products & solutions. Strong knowledge of hydraulic components including pumps, valves, compressed air, actuators, hoses, power packs or similar is advantageous. Mechanical engineering qualification advantageous. Full clean, UK driving licence. Commutable to the office near Devon daily when not visiting customers.
13/03/2026
Full time
Sales Engineer / Applications Engineer / Technical Sales Manager required to join a global leading engineering manufacturer. The successful Sales Engineer / Applications Engineer / Technical Sales Manager will be responsible for managing and developing end user accounts across Devon and Cornwall, providing technical sales for hydraulic components and solutions. The Sales Engineer / Applications Engineer / Technical Sales Manager will ideally have strong technical knowledge of hydraulics, pneumatics, compressed air or relatable hydraulic products and be confident advising customers on product selection, applications, and hydraulic system solutions. Package 35,000- 45,000 depending on experience Bonus Company Car 25 days holiday + bank holidays Pension Laptop & mobile Additional benefits Sales Engineer / Applications Engineer / Technical Sales Manager Role Manage and grow end user accounts, on a hybrid basis. Provide technical advice and product selection support across hydraulic components and systems via end user channels. Prepare quotations, follow up on enquiries, and convert hydraulic opportunities into sales. Support customers with hydraulic application queries for hydraulic products such as cylinders, hose, power packs, compressed air and similar. Liaise with various engineering departments. Regular travel for customer visits when required across Devon and Cornwall. Sales Engineer / Applications Engineer / Technical Sales Manager Requirements Proven background in technical sales, service, design, or applications engineering within hydraulics. Experience selling, supplying, quoting or a commercial awareness of hydraulic products & solutions. Strong knowledge of hydraulic components including pumps, valves, compressed air, actuators, hoses, power packs or similar is advantageous. Mechanical engineering qualification advantageous. Full clean, UK driving licence. Commutable to the office near Devon daily when not visiting customers.
Contract Type: 18 Months Fixed Term Contract Hours: 36 Salary: 42,771 - 46,968 Location: Colindale Closing Date: Midnight March 9th 2026 About Barnet Council Barnet is a borough with much to be proud of. Our excellent schools, vibrant town centers, vast green spaces and diverse communities all help make it a great place to live and work. As a council we want to build on these strengths as we move into the future. We are growing and developing as an organisation to meet the challenges facing our borough and we are committed to working with partner organisations and residents to make Barnet even better. As an organisation, our staff are committed to Our Values: Learning to Improve, Caring, Inclusive, Collaborative - which drive everything we do. About the role This is an exciting time to join Barnet as we grow our Digital, Data and Technology (DDaT) capabilities and accelerate our digital transformation journey. We're investing in smarter services, better use of data, modern technology, and you'll play a key part in shaping this future. We're looking for a Project Officer to join our Insight & Intelligence Hub, working with a talented team to help plan, coordinate and oversee a diverse portfolio of highprofile data and insight projects that drive improvements in data quality, accessibility and analytical capability. You'll support effective project governance, maintain project documentation and provide clear, timely updates that help senior leaders make informed decisions. This role is ideal for a motivated, organised and curious individual looking to develop strong project management skills while contributing to meaningful transformation work that improves outcomes for Barnet residents. This is a hybrid role. You will be expected to attend monthly in-person team days in our Colindale office. We also come into the office to meet service stakeholders, work together on collaboration, discovery and user testing sessions and department days. Please click here to download the Job description for this role. About you You're someone who enjoys bringing structure and clarity to complex work. You're comfortable managing competing priorities, asking the right questions and supporting teams to deliver projects that make a real difference. You will bring: - A solid understanding of project management principles, governance and documentation (e.g. RAID logs, business cases, project plans). - Experience supporting or coordinating projects-ideally within digital, data or technology environments, though this isn't essential. - Excellent organisational skills and the ability to manage a varied and fastpaced workload. - Strong communication and stakeholdermanagement skills, with the confidence to collaborate across multidisciplinary teams. - The ability to analyse and interpret information quickly and present it in a clear, engaging way. - A proactive, flexible and positive approach to problemsolving, with a willingness to learn new and often complex subject areas. - Good working knowledge of Microsoft 365 tools such as Excel, PowerPoint, Teams and SharePoint. If you're looking for a role that offers variety, development and the chance to contribute to a growing organisational insight function, we'd love to hear from you. In this role, you will: - Support the planning, coordination and delivery of multiple datarelated projects from initiation through to completion. - Develop and maintain project documentation including project plans, risk registers, progress reports and document repositories. - Ensure appropriate project governance is in place, supporting compliance with project management guidelines and templates. - Provide updates, reports and analysis for project boards, senior managers and key stakeholders. - Help identify, escalate and track risks, issues and dependencies across the project portfolio. - Contribute to the development and implementation of digital, data and technology (DDaT) strategies across the council. - Undertake research, analysis, options appraisals and evaluations to support business cases and project decisionmaking. - Support changemanagement activity and engagement with colleagues across services and directorates. - Build strong working relationships with internal teams, partners and stakeholders to support successful delivery. - Promote best practice in data protection, information security and organisational standards. - Play a key role in ensuring continuous improvement, efficiency and excellent service delivery across the Insight & Intelligence Hub. You'll be part of a supportive team, with plenty of opportunities to grow your skills, work with modern tools, and contribute to a developing organisational insight capability. What we offer - 31 days annual leave, plus public and bank holidays - Access to the Local Government Pension Scheme, which provides a valuable guaranteed income in your retirement together with security for your dependents - Work-life balance options may include hybrid working, flexitime, job share, home working, part-time - A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more - Broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership - Excellent training and development opportunities - Employee well- being training programs including confidential employee assistance How to apply Read the job description and person specification before clicking 'Apply' to commence the online application form. If you would like any further information about the role before applying, please contact James Rapkin, Head of Organisational Insight & Intelligence, Barnet Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Barnet operates stringent safer recruitment procedures, this may include AI Detection Screening, Biometric ID/Right to Work Checks, Qualification and Registration Checks, Up to 6 years of Employment Data and Insights to Accelerate Screening (Konfir), Up to 5 years of Employment History References, DBS (Disclosure & Barring Service) Checks, Credit Checks and Social Media, Sanctions and Occupational Health Screening. To deliver Barnet Council's commitment to equality of opportunity in the provision of services, all staff are expected to promote equality in the workplace and in the services the Council delivers. As such we value diversity and welcome applications from all backgrounds. Barnet Council embraces all forms of flexible working (including part-time, compressed hours, and hybrid working) and is committed to offering employees a healthy work-life balance. Candidates are encouraged to talk about relevant requirements and preferences at interview. We can't promise to give you exactly what you want, but we do promise not to judge you for asking. Barnet Council is a Disability Confident Committed Employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at (url removed) All posts with the council are subject to a probationary period of six months, during which time you will be required to demonstrate to the council satisfaction your suitability for the position in which you will be employed. Due to the high number of applications that are received for some posts we may close vacancies before the stated closing date if sufficient number of applications are received. Therefore, please apply as soon as possible. Please ensure you regularly check the email account (including JUNK MAIL folders) that you use to submit your application, as any further communication regarding your application will be sent electronically. Should you not hear from us within four working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted.
13/03/2026
Contractor
Contract Type: 18 Months Fixed Term Contract Hours: 36 Salary: 42,771 - 46,968 Location: Colindale Closing Date: Midnight March 9th 2026 About Barnet Council Barnet is a borough with much to be proud of. Our excellent schools, vibrant town centers, vast green spaces and diverse communities all help make it a great place to live and work. As a council we want to build on these strengths as we move into the future. We are growing and developing as an organisation to meet the challenges facing our borough and we are committed to working with partner organisations and residents to make Barnet even better. As an organisation, our staff are committed to Our Values: Learning to Improve, Caring, Inclusive, Collaborative - which drive everything we do. About the role This is an exciting time to join Barnet as we grow our Digital, Data and Technology (DDaT) capabilities and accelerate our digital transformation journey. We're investing in smarter services, better use of data, modern technology, and you'll play a key part in shaping this future. We're looking for a Project Officer to join our Insight & Intelligence Hub, working with a talented team to help plan, coordinate and oversee a diverse portfolio of highprofile data and insight projects that drive improvements in data quality, accessibility and analytical capability. You'll support effective project governance, maintain project documentation and provide clear, timely updates that help senior leaders make informed decisions. This role is ideal for a motivated, organised and curious individual looking to develop strong project management skills while contributing to meaningful transformation work that improves outcomes for Barnet residents. This is a hybrid role. You will be expected to attend monthly in-person team days in our Colindale office. We also come into the office to meet service stakeholders, work together on collaboration, discovery and user testing sessions and department days. Please click here to download the Job description for this role. About you You're someone who enjoys bringing structure and clarity to complex work. You're comfortable managing competing priorities, asking the right questions and supporting teams to deliver projects that make a real difference. You will bring: - A solid understanding of project management principles, governance and documentation (e.g. RAID logs, business cases, project plans). - Experience supporting or coordinating projects-ideally within digital, data or technology environments, though this isn't essential. - Excellent organisational skills and the ability to manage a varied and fastpaced workload. - Strong communication and stakeholdermanagement skills, with the confidence to collaborate across multidisciplinary teams. - The ability to analyse and interpret information quickly and present it in a clear, engaging way. - A proactive, flexible and positive approach to problemsolving, with a willingness to learn new and often complex subject areas. - Good working knowledge of Microsoft 365 tools such as Excel, PowerPoint, Teams and SharePoint. If you're looking for a role that offers variety, development and the chance to contribute to a growing organisational insight function, we'd love to hear from you. In this role, you will: - Support the planning, coordination and delivery of multiple datarelated projects from initiation through to completion. - Develop and maintain project documentation including project plans, risk registers, progress reports and document repositories. - Ensure appropriate project governance is in place, supporting compliance with project management guidelines and templates. - Provide updates, reports and analysis for project boards, senior managers and key stakeholders. - Help identify, escalate and track risks, issues and dependencies across the project portfolio. - Contribute to the development and implementation of digital, data and technology (DDaT) strategies across the council. - Undertake research, analysis, options appraisals and evaluations to support business cases and project decisionmaking. - Support changemanagement activity and engagement with colleagues across services and directorates. - Build strong working relationships with internal teams, partners and stakeholders to support successful delivery. - Promote best practice in data protection, information security and organisational standards. - Play a key role in ensuring continuous improvement, efficiency and excellent service delivery across the Insight & Intelligence Hub. You'll be part of a supportive team, with plenty of opportunities to grow your skills, work with modern tools, and contribute to a developing organisational insight capability. What we offer - 31 days annual leave, plus public and bank holidays - Access to the Local Government Pension Scheme, which provides a valuable guaranteed income in your retirement together with security for your dependents - Work-life balance options may include hybrid working, flexitime, job share, home working, part-time - A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more - Broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership - Excellent training and development opportunities - Employee well- being training programs including confidential employee assistance How to apply Read the job description and person specification before clicking 'Apply' to commence the online application form. If you would like any further information about the role before applying, please contact James Rapkin, Head of Organisational Insight & Intelligence, Barnet Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Barnet operates stringent safer recruitment procedures, this may include AI Detection Screening, Biometric ID/Right to Work Checks, Qualification and Registration Checks, Up to 6 years of Employment Data and Insights to Accelerate Screening (Konfir), Up to 5 years of Employment History References, DBS (Disclosure & Barring Service) Checks, Credit Checks and Social Media, Sanctions and Occupational Health Screening. To deliver Barnet Council's commitment to equality of opportunity in the provision of services, all staff are expected to promote equality in the workplace and in the services the Council delivers. As such we value diversity and welcome applications from all backgrounds. Barnet Council embraces all forms of flexible working (including part-time, compressed hours, and hybrid working) and is committed to offering employees a healthy work-life balance. Candidates are encouraged to talk about relevant requirements and preferences at interview. We can't promise to give you exactly what you want, but we do promise not to judge you for asking. Barnet Council is a Disability Confident Committed Employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at (url removed) All posts with the council are subject to a probationary period of six months, during which time you will be required to demonstrate to the council satisfaction your suitability for the position in which you will be employed. Due to the high number of applications that are received for some posts we may close vacancies before the stated closing date if sufficient number of applications are received. Therefore, please apply as soon as possible. Please ensure you regularly check the email account (including JUNK MAIL folders) that you use to submit your application, as any further communication regarding your application will be sent electronically. Should you not hear from us within four working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
13/03/2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
13/03/2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
13/03/2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
