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Location London Employment Type Full time Location Type Hybrid Department Commercial Customer Support Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role As a Technical Support Associate at Synthesia, you'll be part of the team ensuring delivering first-line technical support to enterprise customers. You'll assist with technical investigations, resolve customer issues, and learn to handle more complex cases as you develop your technical and analytical skills. You'll work closely with experienced Technical Support Specialists and Engineers, gaining exposure to a wide range of technical systems while supporting customers and internal teams. This is a great opportunity to start or advance your career in technical support within a fast-paced, innovative SaaS company. Role Responsibilities: Provide first-line technical support to enterprise customers mainly via live chat, investigating and resolving platform issues Gather and document all relevant information for reported issues, ensuring accurate case creation and updates Apply standard troubleshooting techniques and validated fixes under guidance from senior team members Escalate more complex or critical issues to Technical Support Specialists or Engineering with clear diagnostic details Reproduce reported issues in internal environments to support investigations Follow up with customers to ensure issues are resolved to satisfaction Maintain clear, professional communication with customers throughout the support process Document solutions, troubleshooting steps, and new learnings for internal knowledge sharing About You: 1 to 3 years' experience in a technical support, helpdesk, or customer-facing technical role (or equivalent practical experience) Strong interest in software, systems troubleshooting, and delivering excellent customer outcomes Confident and clear communicator, with the ability to explain technical concepts to non-technical users Highly organised with strong analytical and problem-solving skills, and attention to detail Comfortable taking ownership of issues and managing multiple cases in parallel Curious, proactive learner who enjoys developing technical depth and understanding new tools Collaborative team player who contributes positively to team discussions and continuous improvement Technical Experience (Preferred but not Required): Basic understanding of SaaS platforms and web technologies Familiarity with basic browser troubleshooting and developer tools Experience using ticketing systems such as Intercom, Jira, or Salesforce Awareness of SSO concepts and authentication flows Interest in APIs, data analysis, or system integrations Exposure to log analysis or monitoring platforms (e.g. Datadog) Success will be measured on: Key Performance Indicators (KPI's) within the support team, including but not limited to: Customer Satisfaction (CSAT) First Response Time SLA Compliance Productivity metrics

Are you a dynamic and experienced Senior Product Manager looking to make a real impact in enterprise software? Sidetrade is looking for a Senior Product Manager - CRE (Credit Risk Expert) to join our growing product team and help shape the next generation of our Order-to-Cash platform. About Sidetrade: Sidetrade is an AI company, listed on Euronext Growth, on a mission to revolutionize the way enterprises unlock value from their customersleveragingits Order-to-Cash Intelligence platform and its Data Lake. We'reproud of our 38 nationalities and these diverse perspectives drive our innovation, one team culture and a customer-first mindset.Sidetrade is positioned as a Gartner Magic Quadrant Leader since 2022. We value passion over perfection. So, if you'reeager to learn and bring great energy, we want to hear from you. Be you. Grow with us. Curious aboutSidetrade? Catch the SidetradeInside Out podcast. What you'll be doing: Define and drive the roadmap for the Credit Risk Expert product area, aligning with company objectives, customer needs, and the broader O2C platform strategy. Conduct ongoing discovery with enterprise credit managers, CFOs, and finance operations teams - validating hypotheses, identifying pain points, and translating insights into a clear product roadmap. Write detailed product requirements, user stories, and acceptance criteria; collaborate closely with Engineering and Design to deliver high-quality releases on schedule. Own and prioritise the product backlog, making well-reasoned trade-off decisions that balance customer value, technical complexity, and business impact. Work closely with Engineering, Data Science, Design, and fellow product leaders to ensure the CRE product is built on sound foundations and backed by high-quality data intelligence. Partner with Product Marketing and Sales on feature packaging, positioning, and launch readiness for global enterprise customers across North America, Europe, and beyond. Communicate product priorities, delivery progress, and outcomes clearly to the AVP Product, Credit & Risk and broader senior leadership. Monitor the competitive landscape in credit risk, receivables management, and O2C software - feeding insights back into product strategy and differentiation. Work with the VP AI Products team to explore and integrate AI-powered capabilities - such as predictive scoring and intelligent automation - into the CRE product experience. What you'll bring: Minimum 5 years in a Senior Product Manager role within a B2B SaaS environment, with a strong track record of owning and shipping enterprise products end-to-end. Demonstrated ability to understand complex user needs, conduct effective discovery, and translate insights into product decisions that drive measurable outcomes. Ability to manage a complex backlog, make clear trade-off decisions, and maintain a focused roadmap under competing pressures. Experienced working within Agile/Scrum teams - comfortable with sprint planning, backlog grooming, and iterative delivery cycles. Proven ability to align and influence Engineering, Data Science, Design, and commercial teams around a shared product vision without direct authority. Strong analytical skills; comfortable defining success metrics, tracking product performance, and iterating based on data and user feedback. Excellent written and verbal communication skills in English - able to present confidently to both technical teams and senior business stakeholders. Familiarity with the complexities of building for large enterprise customers - integrations, procurement cycles, security requirements, and multi-stakeholder environments. Able to connect day-to-day product decisions to longer-term business goals, and to identify opportunities for innovation and differentiation in a competitive market. Nice to Have (Bonus Skills) The following are not required but would be considered a strong advantage: Comfortable using AI tools in day-to-day product management work - for example leveraging AI for customer research synthesis, writing requirements, competitive analysis, or data interpretation. Familiarity with credit risk management, credit scoring, payment behaviour analysis, or collections in a B2B enterprise or fintech context. Understanding of the broader O2C process - invoice management, cash application, dispute handling, or working capital optimisation. Exposure to financial compliance requirements such as GDPR, SOX-relevant controls, or audit trail considerations in enterprise finance software. Understanding of enterprise buying behaviour and finance operations culture across multiple geographies - e.g. North America, France, DACH, or UK. Experience working on products with deep SAP, Oracle, or Salesforce integrations in enterprise finance contexts. Attractive location- office based in the heart of London/Birmingham city centre. Hybrid work model - a flexible mix of in-office and remote days. Great culture - active Social Club organizing regular team events and activities. Health & wellness - medical coverage, life insurance, andother wellness programs Time off -competitivepaid holidays plus public holidays Career growth & compensation -competitive salary, equal opportunities,learning & mentorship programs, andadvancement support Agencies We only accept applications from invited agencies via our Workable portal. Unsolicited CVs sent to managers or HRwon'tbe subject to fees. Because when you thrive, we all succeed! We'recommitted to providing a welcoming and inclusive experience for every candidateIfyou need anyaccommodationduring the hiring process, just let us know.

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder like energy who want real impact, accelerated learning, and true ownership. You bring strong role related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end to end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team The Merchant Services team partners with our clients to realise their full potential through the adoption of Airwallex products that drive their growth and success. Within Merchant Services, our Spend and card implementation specialists sit at the heart of how customers design, launch, and scale their global spend programmes on Airwallex. We influence revenue growth across our Spend and issuing portfolio and collaborate with sales, strategy, product, and engineering teams to provide the best experience for our most valued customers. Our team works alongside commercial teams throughout the pre sales, solution design, and integration stages, then owns the orchestration from contract signature through go live and early adoption. We are committed to empowering businesses with the tools they need to run high performing, compliant, and scalable spend programmes across EMEA. What you'll do As a Solutions Engineer in our Spend Team, you will own the end to end delivery of complex Spend and corporate card implementations that bring our global spend management products to life for enterprise and high growth customers across EMEA. You will turn agreed business requirements and solution designs into actionable implementation plans, orchestrating cross functional teams and external stakeholders to deliver on time, on scope, and to a high quality bar. You'll sit at the intersection of Sales, Merchant Services, Solutions Engineering, Product, Operations, Risk and external partners (e.g. networks, processors, manufacturers), ensuring that every phase from pre sale through go live and early spend activation runs smoothly. This role is based in London (3 days in office), with implementation coverage across EMEA. Responsibilities: Act as a trusted technical advisor to customers and internal teams on high value implementations and expansions, shaping integration approaches, system configuration, and overall solution design. Partner with activation / onboarding and account management teams to translate customer requirements into scalable architectures, particularly where ERP, HRIS, and API integrations are core to the rollout. Work with sales teams on technical discovery to understand customer systems, data flows, and workflows, and recommend a best fit integration blueprint, including when and how to leverage APIs and third party connectors. Work hands on with customers to troubleshoot integration hurdles and guide them through complex configuration decisions, focusing on designing robust, maintainable implementations rather than writing code directly. Serve as a subject matter expert on the broader integration ecosystem (e.g. HRIS and accounting partners), collaborating with Sales, Product, and partners to close gaps and improve integration coverage. Create and maintain internal documentation, playbooks, and lightweight tooling that make it easier for the wider team to support integration heavy use cases at scale. Channel customer pain points and integration feedback into Product and Engineering, influencing the roadmap and prioritisation of features that materially improve implementation outcomes. Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: Bachelor's degree in a related field (e.g. Business, Finance, Engineering, Information Systems) or equivalent practical experience. 5+ years of experience in implementation, onboarding, customer success, or project/program management, managing complex, multi stakeholder technology or financial services implementations. 4+ years of client facing delivery or professional services experience in a high paced environment (e.g. SaaS, fintech, consulting, systems integration, enterprise implementation). Proven track record of successfully delivering cross functional projects with stakeholders from diverse backgrounds and job functions, including C level executives, technical teams, and operations. Exceptional written and verbal communication and presentation skills, including the ability to lead steering meetings, write clear status updates, and influence decisions without direct authority. Experience delivering ERP, accounting system, or expense platforms (e.g. Netsuite, SAP, Oracle, Xero) implementations and the associated data flows (GL, cost centres, entities, card feeds). Preferred qualifications: Hands on experience working with or alongside integration engineers, solution architects, or technical program managers on API based integrations, including familiarity with common web, SSO, and ERP integration concepts. Formal training or certification in project management or agile delivery (e.g. PMP, PRINCE2, Scrum Master), and comfort setting up operating rhythms such as stand ups, steering committees, and executive readouts. Experience managing strategic or enterprise accounts as part of a broader account team, including navigating commercial sensitivities while protecting delivery quality and scope. Ability to thrive in a fast moving, ambiguous environment, balancing structured methodologies with pragmatic decision making to keep complex projects moving forward. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder like energy who want real impact, accelerated learning, and true ownership. You bring strong role related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end to end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team The Merchant Services team partners with our clients to realise their full potential through the adoption of Airwallex products that drive their growth and success. Within Merchant Services, our Spend and card implementation specialists sit at the heart of how customers design, launch, and scale their global spend programmes on Airwallex. We influence revenue growth across our Spend and issuing portfolio and collaborate with sales, strategy, product, and engineering teams to provide the best experience for our most valued customers. Our team works alongside commercial teams throughout the pre sales, solution design, and integration stages, then owns the orchestration from contract signature through go live and early adoption. We are committed to empowering businesses with the tools they need to run high performing, compliant, and scalable spend programmes across EMEA. What you'll do As a Solutions Engineer in our Spend Team, you will own the end to end delivery of complex Spend and corporate card implementations that bring our global spend management products to life for enterprise and high growth customers across EMEA. You will turn agreed business requirements and solution designs into actionable implementation plans, orchestrating cross functional teams and external stakeholders to deliver on time, on scope, and to a high quality bar. You'll sit at the intersection of Sales, Merchant Services, Solutions Engineering, Product, Operations, Risk and external partners (e.g. networks, processors, manufacturers), ensuring that every phase from pre sale through go live and early spend activation runs smoothly. This role is based in London (3 days in office), with implementation coverage across EMEA. Responsibilities: Act as a trusted technical advisor to customers and internal teams on high value implementations and expansions, shaping integration approaches, system configuration, and overall solution design. Partner with activation / onboarding and account management teams to translate customer requirements into scalable architectures, particularly where ERP, HRIS, and API integrations are core to the rollout. Work with sales teams on technical discovery to understand customer systems, data flows, and workflows, and recommend a best fit integration blueprint, including when and how to leverage APIs and third party connectors. Work hands on with customers to troubleshoot integration hurdles and guide them through complex configuration decisions, focusing on designing robust, maintainable implementations rather than writing code directly. Serve as a subject matter expert on the broader integration ecosystem (e.g. HRIS and accounting partners), collaborating with Sales, Product, and partners to close gaps and improve integration coverage. Create and maintain internal documentation, playbooks, and lightweight tooling that make it easier for the wider team to support integration heavy use cases at scale. Channel customer pain points and integration feedback into Product and Engineering, influencing the roadmap and prioritisation of features that materially improve implementation outcomes. Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: Bachelor's degree in a related field (e.g. Business, Finance, Engineering, Information Systems) or equivalent practical experience. 5+ years of experience in implementation, onboarding, customer success, or project/program management, managing complex, multi stakeholder technology or financial services implementations. 4+ years of client facing delivery or professional services experience in a high paced environment (e.g. SaaS, fintech, consulting, systems integration, enterprise implementation). Proven track record of successfully delivering cross functional projects with stakeholders from diverse backgrounds and job functions, including C level executives, technical teams, and operations. Exceptional written and verbal communication and presentation skills, including the ability to lead steering meetings, write clear status updates, and influence decisions without direct authority. Experience delivering ERP, accounting system, or expense platforms (e.g. Netsuite, SAP, Oracle, Xero) implementations and the associated data flows (GL, cost centres, entities, card feeds). Preferred qualifications: Hands on experience working with or alongside integration engineers, solution architects, or technical program managers on API based integrations, including familiarity with common web, SSO, and ERP integration concepts. Formal training or certification in project management or agile delivery (e.g. PMP, PRINCE2, Scrum Master), and comfort setting up operating rhythms such as stand ups, steering committees, and executive readouts. Experience managing strategic or enterprise accounts as part of a broader account team, including navigating commercial sensitivities while protecting delivery quality and scope. Ability to thrive in a fast moving, ambiguous environment, balancing structured methodologies with pragmatic decision making to keep complex projects moving forward. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world's leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we're focused on developing cutting-edge technology, expanding into new global markets, and-above all-driving incredible value for our customers. Join us! As a Manager, Technical Support on the Customer team, you play a mission-critical leadership role in ensuring our customers receive fast, accurate, and technically excellent support. You will oversee part of the Technical Support organization while sharing leadership responsibility for our Philippines-based team, driving global coverage, operational rigor, and service excellence. You will serve as a strategic connector between Support, Product, and Engineering, ensuring escalations are handled efficiently, systemic issues are identified early, and customers receive a consistently high-quality experience regardless of region. In this role, you'll develop deep expertise across Zip's rapidly expanding ecosystem: Procurement, Intake, Approvals, Suppliers, ERP and SSO integrations, and our broader workflow engine, while supporting marquee customers including Coinbase, Snowflake, Notion, Canva, Samsara, and Databricks. Your impact will scale with Zip's growth: every process you improve strengthens the technical foundation of our global Customer organization. You will Team Leadership & Global Coverage Lead and develop the US Technical Support team, establishing clear performance expectations, coaching plans, and career pathways. Share operational oversight of the Philippines team, partnering with regional leadership to ensure seamless 24/5 (or follow-the-sun) support coverage. Drive staffing models, workforce planning, and scheduling to meet SLA targets and response-time goals. Foster a culture of ownership, urgency, technical excellence, and customer advocacy. Technical Escalation & Issue Resolution Act as a senior escalation leader for complex technical issues, ensuring rapid triage and resolution. Guide teams through deep-dive investigations, reproduction steps, and ownership determination before routing to Engineering. Partner closely with Engineering to strengthen feedback loops and reduce time-to-resolution. Operational Excellence & Process Ownership Build and scale global escalation pathways from Customer Product Engineering. Standardize triage workflows, debugging practices, ticket handoffs, and prioritization frameworks. Identify systemic friction points and implement process improvements that enhance predictability and SLA performance. Leverage metrics and dashboards to manage team performance and continuously improve response quality and speed. Customer Advocacy & Cross-Functional Partnership Serve as the voice of the customer, surfacing trends and influencing product roadmap decisions. Partner with Sales, CSM, Onboarding, and TAM teams to support enterprise customers and high-impact launches. Step in directly with customers when urgent or highly technical situations require leadership engagement. Data, Tooling & Continuous Improvement Utilize observability tools, logs, and analytics platforms (e.g., DataDog) to identify patterns and operational risks. Drive knowledge management improvements to reduce escalations and increase Tier 1 resolution rates. Champion automation and AI-driven support capabilities to scale the organization efficiently. Qualifications 7+ years in technical, customer-facing roles with at least 3 years in a people management capacity within Technical Support or a similar function. Proven experience leading distributed or global teams. Strong track record partnering with Engineering and Product to resolve complex technical issues. Experience supporting enterprise-scale customers in SLA-driven environments. Demonstrated success building scalable processes and improving operational performance. Core Skills Exceptional leadership, communication, and stakeholder management skills. Strong operational mindset with the ability to balance strategy and execution. Excellent prioritization and decision-making in high-pressure environments. Ability to translate complex technical concepts for both executive and non-technical audiences. Fast learner capable of mastering complex architectures, workflows, and integrations. Technical Skills Advanced understanding of APIs (REST/GraphQL), OAuth, SSO (Okta, Azure AD), webhooks, and integration architectures. Experience working across ERP systems such as NetSuite, Oracle, or SAP. Familiarity with SCIM, identity provisioning, and access-control models. Strong knowledge of SQL and debugging methodologies. Ability to interpret logs, stack traces, and structured datasets (JSON, XML, CSV). Exposure to cloud platforms (AWS, Azure, GCP) and microservice architectures is preferred. Experience with languages such as Ruby, Python, or JavaScript is a plus. Perks & Benefits At Zip, we're committed to providing our employees with everything they need to do their best work. Start-up equity Health, vision & dental coverage Flexible PTO Apple equipment plus home office budget We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!

Join OneAdvanced We're looking for a hands on Business Systems Delivery Manager to lead delivery across a complex landscape of enterprise business systems and integrations. This role sits at the centre of our Core Business Systems function, coordinating change and delivery across platforms including ERP, CRM, integrations, and business critical applications. You'll work closely with technical SMEs, platform teams, and business stakeholders to ensure delivery is prioritised, coordinated, and executed effectively across multiple concurrent workstreams. This is not a traditional infrastructure or IT service delivery role we're specifically looking for someone with experience delivering change across enterprise platforms and interconnected business systems environments. This role is primarily remote, however you may be required to travel to Birmingham for key meetings, planning sessions, or stakeholder engagement when needed. What You Will Do Own and manage the CBS sprint cycle, including planning, prioritisation, and capacity management Coordinate delivery across cross-functional teams (engineering, systems, integrations, QA) Act as the main point of contact for stakeholders on delivery progress and priorities Drive accountability, ensuring work progresses and blockers are resolved quickly Manage multiple concurrent workstreams and competing priorities Oversee governance, reporting, and delivery standards Lead continuous improvement of delivery processes, tools, and operating model Support project delivery including system changes, enhancements, and decommissioning legacy platforms What You Will Have Proven experience in a Delivery Manager, Systems Delivery Manager, or Technical Project Manager role within enterprise IT environments Strong experience delivering change across ERP, CRM, SaaS, or enterprise platform ecosystems Experience coordinating delivery across interconnected business systems, integrations, and multiple technical workstreams Hands on experience managing sprint cycles, backlogs, dependencies, and delivery governance using Jira Strong stakeholder management skills able to operate confidently across technical teams, business users, vendors, and senior leadership Ability to drive delivery momentum, remove blockers, and manage competing priorities in fast paced environments Technically credible with a solid understanding of enterprise systems, integrations, and software delivery lifecycle principles Experience working with platforms such as NetSuite, Salesforce, Boomi, or similar enterprise application ecosystems Experience supporting ERP/CRM transformation, migration, integration, or platform modernisation programmes What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical history exclusions Financial benefits that have your back Performance based rewards tailored to your role, from company wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover

Jobgether is seeking a Senior Software Engineer focused on Salesforce solutions in the United Kingdom. You will design, develop, and optimize Salesforce applications while collaborating with cross-functional teams in an Agile environment. Responsibilities include hands-on development with Apex, LWC, and API integrations. The role promises a competitive compensation package, unlimited vacation, and various employee benefits fostering a collaborative work culture.

Enterprise Solutions Architect Department: Internal Technology Employment Type: Permanent - Full Time Location: Oxford, UK Description Based in Oxford, you will be the Enterprise Solutions Architect working in an architectural capacity on projects and ongoing maintenance of our enterprise systems landscape (including Microsoft Dynamics F&O, Salesforce, SharePoint, Microsoft 365, SAP Success Factors). You will be part of the architecture function and liaise with internal teams and third parties to ensure systems integrate effectively, and input to processes and practices to ensure they are scalable, secure and robust. We are undertaking several strategic business programmes currently to refine/change our tier 1 systems, in your role you will be aligned to at least 1 of these strategic programmes with overall architectural responsibility, escalating where required, to the Head of Architecture and Engineering, or the Head of Internal Technology. The successful applicant will have a passion for solving business problems with technology and combine exceptional technical capabilities with great communication skills and understanding of how the business operates. The successful candidate will work in a creative, intellectually stimulating environment. You will enjoy autonomy, and the opportunity to have a significant impact on Aurora's digital strategy, ensuring that our enterprise systems are highly effective and meet the needs of this very fast growing, data heavy business. Key Responsibilities Lead as the Enterprise Solutions Architect for at least 1 of the strategic business programmes focused on our tier 1 systems (Microsoft Dynamics F&O, Salesforce, SharePoint, Microsoft 365, SAP Success Factors) Champion enterprise architecture principles and governance whilst being hands on in delivery where required Be a confident technical liaison for 3rd party partners and internal stakeholders Ensure solutions are embedded through the engineering functions into operational readiness Make key decisions on how systems integrate, where and how data is mastered and how data flows between the systems, ensuring both the velocity and stability required Assure configuration, workflows and automation aligns with technology best practice and architectural standards within Aurora Ensure effective governance and integrity of system boundaries; be aware of and mitigate the risk of boundary creep Contribute to policies and practices to ensure our enterprise systems remain scalable, secure, and robust and that third party software across the business is appropriately managed Be a key resource for our Systems Managers (business partners with Aurora departments), providing architectural input to stakeholder requirements, guiding senior stakeholders as required, identifying and delivering scalable solutions Skills, Knowledge and Expertise Required attributes: Proven experience operating as an Enterprise Architect across multiple domains and delivery streams, with demonstrable impact through roadmaps, standards and governance Deep experience working with and governing 3rd Party integration partners, holding them to account and ensuring delivery and architectural alignment Strong understanding of EA disciplines (business/data/application/technology) and ability to connect them to portfolio and operating model decisions Track record defining and executing target-state architectures and transition roadmaps (incremental, time to value led, dependency aware) Hands on experience implementing architecture governance: principles, standards, architecture reviews, exception management and decision records Microsoft ecosystem architecture depth relevant to the organisation's stack, including: Dynamics 365 F&O integration approaches and guidance Salesforce integration approaches and guidance SAP SuccessFactors integration and guidance Power Platform/Dataverse governance and ALM best practice; environment strategy and DLP controls Data Foundation expertise leveraging Microsoft data technologies with particular focus on Microsoft Fabric (or equivalent modern Lakehouse patterns), including governance/lineage and enabling self service analytics safely Enterprise SaaS integration across domains with Salesforce CRM, Dynamics 365 F&O & SAP Success Factors Strong integration design capability: Domain Driven Design, event based integration, API design principles, resilience patterns, operational considerations (SLAs, observability, incident readiness) Excellent stakeholder management and communication: can influence at exec level, simplify complex trade offs, and align diverse teams behind common patterns and outcomes Desirable attributes: TOGAF certification or equivalent applied EA practice Experience establishing EA repositories/tooling, platform guardrails, and measurable architecture outcomes (reuse, risk reduction, simplification) What we offer Some of the benefits we include are: Private Medical Insurance Dental Insurance Parental Support Salary Exchange Pension Employee Assistance Programme (EAP) Local Oxford Discounts Cycle to work Scheme Flu Jabs At AER, we are committed to offering flexibility in the way we work. Most of our roles are hybrid with a mix of in office/home working and potentially adjustable working hours. Let's discuss what works for you and AER during the interview process. The Company is committed to the principle that no employee or job applicant shall receive unfavourable treatment on grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, and maternity. To apply, please submit your Résumé / CV, a personal summary, your salary expectations and please inform us of your notice period. Unfortunately, we are unable to accept applications via email, telephone, or social media platforms. To be considered for this position, please submit your application using the link provided. Applications submitted through any other channel will not be reviewed.

Are you a technically-minded product leader who thrives on building the foundations that make great software possible? Sidetrade is seeking a VP Platform to own the core infrastructure of our O2C Intelligence Platform - the shared services, integrations, and data pipelines that every domain and customer depends on. Reporting to the CTO, with close daily alignment with the CPO (product) organisation, this role sits at the critical junction of product strategy and platform engineering. You will define what gets built, ensure it scales, and make it extensible - enabling Sidetrade's growing ecosystem of O2C domains, partners, and enterprise integrations. AboutSidetrade: Sidetrade is an AI company, listed on Euronext Growth, on a mission to revolutionize the way enterprises unlock value from their customersleveragingits Order-to-Cash Intelligence platform and its Data Lake . We'reproud of our 38 nationalities and these diverse perspectives drive our innovation, one team culture and a customer-first mindset.Sidetrade is positioned as a Gartner Magic Quadrant Leader since 2022. We value passion over perfection. So, if you'reeager to learn and bring great energy, we want to hear from you. Be you. Grow with us. Curious aboutSidetrade? Catch the SidetradeInside Out podcast . Whatyou'llbe doing : Own the product strategy and roadmap for Sidetrade's shared platform layer - covering Authentication, Roles and Rights Management, Master Data Management (MDM), Data Processing, Event Processing, and API/MCP delivery. Lead the product direction for enterprise system integrations, including SAP, Salesforce, AWS Connect, O365, and other ERP and CRM ecosystems, ensuring reliable, scalable connectivity for global enterprise customers. Define the partner and developer ecosystem strategy - enabling third parties to extend the Sidetrade platform through well-designed APIs, SDKs, and MCP protocols. Own the product roadmap for Sidetrade's connector catalogue, prioritising integrations by customer impact, market coverage, and engineering feasibility. Work in close partnership with the CTO organisation to ensure architectural decisions align with platform strategy, and that shared services deliver high availability, security, and compliance. Engage CPO, CTO, and domain product leaders to align platform investments with O2C domain needs and overall business objectives. Monitor platform health, scalability, and security posture, driving continuous improvement across all shared services. Manage a team of Product EPMs and product managers, providing clear priorities, mentorship, and a high bar for delivery standards. Whatyou'llbring : Demonstrable experience owning shared platform capabilities in a B2B SaaS environment, ideally at enterprise scale. Strong understanding of modern platform architectures - microservices, event-driven design, API-first, multi-tenancy, without necessarily being a hands-on engineer. Hands-on product experience with ERP and CRM integrations (SAP, Salesforce, or equivalents), including understanding of data models, authentication protocols, and connectivity patterns. Proven ability to design and position platform extensibility strategies, including API governance, developer experience, and partner enablement. Familiarity with SaaS compliance requirements such as SOC 2, ISO 27001, GDPR, and multi-tenant data isolation. Equally comfortable setting a long-term platform vision and rolling up sleeves to unblock delivery teams and resolve architectural trade-offs. Demonstrated ability to align Product, Engineering, Security, and Infrastructure teams around a coherent platform strategy. Ability to translate complex platform concepts into clear priorities for executive stakeholders and business partners. Experience in a high-growth B2B SaaS company, with understanding of how platform decisions affect customer value, onboarding, and retention. Attractive location- office based in the heart of London/Birmingham city centre. Hybrid work model - a flexible mix of in-office and remote days. Great culture - active Social Club organizing regular team events and activities. Health & wellness - medical coverage, life insurance, andother wellness programs. Time off -competitivepaid holidays plus public holidays. Career growth & compensation -competitive salary, equal opportunities,learning & mentorship programs, andadvancement support. Because when you thrive, we all succeed! We'recommitted to providing a welcoming and inclusive experience for every candidateIfyou need anyaccommodationduring the hiring process, just let us know. Agencies We only accept applications from invited agencies via our Workable portal. Unsolicited CVs sent to managers or HRwon'tbe subject to fees.

Are you a technically-minded product leader who thrives on building the foundations that make great software possible? Sidetrade is seeking a VP Platform to own the core infrastructure of our O2C Intelligence Platform - the shared services, integrations, and data pipelines that every domain and customer depends on. Reporting to the CTO, with close daily alignment with the CPO (product) organisation, this role sits at the critical junction of product strategy and platform engineering. You will define what gets built, ensure it scales, and make it extensible - enabling Sidetrade's growing ecosystem of O2C domains, partners, and enterprise integrations. AboutSidetrade: Sidetrade is an AI company, listed on Euronext Growth, on a mission to revolutionize the way enterprises unlock value from their customersleveragingits Order-to-Cash Intelligence platform and its Data Lake. We'reproud of our 38 nationalities and these diverse perspectives drive our innovation, one team culture and a customer-first mindset. Sidetrade is positioned as a Gartner Magic Quadrant Leader since 2022. We value passion over perfection. So, if you'reeager to learn and bring great energy, we want to hear from you. Be you. Grow with us. Curious about Sidetrade? Catch the SidetradeInside Out podcast. Whatyou'llbe doing Own the product strategy and roadmap for Sidetrade's shared platform layer - covering Authentication, Roles and Rights Management, Master Data Management (MDM), Data Processing, Event Processing, and API/MCP delivery. Lead the product direction for enterprise system integrations, including SAP, Salesforce, AWS Connect, O365, and other ERP and CRM ecosystems, ensuring reliable, scalable connectivity for global enterprise customers. Define the partner and developer ecosystem strategy - enabling third parties to extend the Sidetrade platform through well-designed APIs, SDKs, and MCP protocols. Own the product roadmap for Sidetrade's connector catalogue, prioritising integrations by customer impact, market coverage, and engineering feasibility. Work in close partnership with the CTO organisation to ensure architectural decisions align with platform strategy, and that shared services deliver high availability, security, and compliance. Engage CPO, CTO, and domain product leaders to align platform investments with O2C domain needs and overall business objectives. Monitor platform health, scalability, and security posture, driving continuous improvement across all shared services. Manage a team of Product EPMs and product managers, providing clear priorities, mentorship, and a high bar for delivery standards. Whatyou'llbring Demonstrable experience owning shared platform capabilities in a B2B SaaS environment, ideally at enterprise scale. Strong understanding of modern platform architectures - microservices, event-driven design, API-first, multi-tenancy, without necessarily being a hands on engineer. Hands on product experience with ERP and CRM integrations (SAP, Salesforce, or equivalents), including understanding of data models, authentication protocols, and connectivity patterns. Proven ability to design and position platform extensibility strategies, including API governance, developer experience, and partner enablement. Familiarity with SaaS compliance requirements such as SOC 2, ISO 27001, GDPR, and multi-tenant data isolation. Equally comfortable setting a long term platform vision and rolling up sleeves to unblock delivery teams and resolve architectural trade offs. Demonstrated ability to align Product, Engineering, Security, and Infrastructure teams around a coherent platform strategy. Ability to translate complex platform concepts into clear priorities for executive stakeholders and business partners. Experience in a high growth B2B SaaS company, with understanding of how platform decisions affect customer value, onboarding, and retention. Attractive location- office based in the heart of London/Birmingham city centre. Hybrid work model - a flexible mix of in office and remote days. Great culture - active Social Club organizing regular team events and activities. Health & wellness - medical coverage, life insurance, andother wellness programs. Time off -competitivepaid holidays plus public holidays. Career growth & compensation -competitive salary, equal opportunities,learning & mentorship programs, andadvancement support. Because when you thrive, we all succeed! We'recommitted to providing a welcoming and inclusive experience for every candidateIfyou need anyaccommodationduring the hiring process, just let us know. Agencies We only accept applications from invited agencies via our Workable portal. Unsolicited CVs sent to managers or HRwon'tbe subject to fees.

This cookie notice applies to the Workday Careers website A cookie are widely used for website's functionality, or to make it operate more efficiently, as well as to provide information to the owners of the site. We use re-targeting (which is a cookie-based technology) that uses simple Javascript code to anonymously 'follow' our audience all over the Web. We use this technology to target individuals for advertising campaigns.To understand how the FCA collects and processes personal data please refer to the .have been set, visit or .To find information relating to other browsers, visit the browser developer's website.To opt out of being tracked by Google Analytics across all websites, visit . Banner .We use re-targeting (which is a cookie-based technology) that uses simple Javascript code to anonymously 'follow' our audience all over the Web.# Accessibility Statement This accessibility statement applies to content published on thedomain and its sub-domains. It does not apply to content on or other domains.This website is run by the Financial Conduct Authority. We are committed to inclusive design and ensuring that our web content is accessible to all.For example, that means you should be able to: zoom in up to 300% without the text spilling off the screen navigate most of the website using just a keyboard navigate most of the website using speech recognition software listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)We've also ensured that the text is clear and easy to understand. has advice on making your device easier to use if you have a disability. How accessible this website is We know some parts of this website are not fully accessible: Checkboxes are not accessible using standard voice commands. Some radio buttons are not given group titles when tabbing to them using a screen reader. 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If you're not happy with how we respond to your complaint, . Technical information about this website's accessibility The Financial Conduct Authority is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. Compliance status This website is partially compliant with the AA standard, due to 'the non-compliances' listed below. Non-accessible content The content listed below is non-accessible for the following reasons. Non-compliance with the accessibility regulations Checkboxes are not accessible using standard voice commands such as "Click checkbox" and can only be accessed by using "Tab" commands. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). Some radio buttons are not given group titles when tabbing to them using a screen reader. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). 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Job Title: Product Architect Division: Data, Technology and Innovation Department: Digital Systems Salary: National (Leeds) ranging from £72,100 to £103,000 (salary offered will be based on skills and experience) This role is graded as: Technical Specialist - Regulatory Your external recruitment contact is Benjamin via . Your internal recruitment contact is Lauren via Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted. About the FCA and team We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you'll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services.The Data, Technology and Innovation (DTI) division enables the FCA to be a digital-first, data-led smart regulator by delivering a secure, agile, and cost-effective technology and data ecosystem that drives better decisions, transparency, and operational efficiency.Sitting within DTI, the Digital Systems team delivers the systems that enable the FCA to be a more effective and smarter regulator. Role responsibilities Produce architectural product solutions including technology and service ensuring solutions meet product objectives in a repeatable and generic fashion and consider capacity management, ITSCM, security and software licensing requirements Identify opportunities for product innovation and shape design proposals for taking this forward Shape product roadmaps which identify the scope, prioritisation and timeframes for delivery of capability Provide contributions to the relevant communities of practice through thought leadership, coaching, and mentoring to help colleagues grow business, technical, and product architect skills across Technology Work on high impact, fast paced initiatives using the latest tools, technologies, and training, so you can continually build in demand skills and stay in your profession Collaborate in a friendly, inclusive environment with a genuinely supportive management team, enabling you to perform at your best and grow with confidence Gain real-world experience across regulated industries by contributing to meaningful work that safeguards critical services, making a real difference to the lives of millions of people Skills required Minimum: Comprehensive experience working with Salesforce CRM Experience as a product architect (i.e. Software, Data, Application, System, or Security) with architectural responsibility for software products Significant experience of working through the end-to-end project and product delivery lifecycle with employees, third-party or offshore suppliers following development methodologies (Prince2, Scrum, Agile, DevOps) Essential: Salesforce proficiency including Salesforce Architect Developer Admin certifications with progress

Revenue Technology Product Lead, Parameta SolutionsApplylocations: Londontime type: Full timeposted on: Posted Yesterdayjob requisition id: R5334The TP ICAP Group is a world leading provider of market infrastructure.Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.Through our people and technology, we connect clients to superior liquidity and data solutions.The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform.Founded in London in 1866, the Group operates from more than 60 offices in 27 countries. We are 5,200 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist. About Parameta Solutions Parameta Solutions is the Data & Analytics division of TP ICAP Group. The business provides clients with unbiased OTC content and proprietary data, in-depth insights across price discovery, risk management, benchmark and indices, and pre and post-trade analytics. Its post-trade solutions offering helps market participants control their counterparty and regulatory risks through a growing range of tools that manage balance-sheet exposure, as well as compression and optimisation services. The Data & Analytics division includes the following brands: Tullett Prebon Information, PVM Data Services, ICAP Information and Burton-Taylor Consulting. Role Overview We are seeking a visionary and hands-on technology leader to own and optimize our Workday Financials platform within a broader global software ecosystem. This strategic role combines operational excellence with forward-thinking design, ensuring our financial systems are robust, scalable, and aligned with corporate objectives. The successful candidate will partner with senior business stakeholders, lead system architecture and integrations (including Salesforce via Mulesoft middleware and event-driven APIs), and champion governance across all core finance processes. This is an opportunity to shape the future of financial technology within a dynamic, data-driven organization. Key Responsibilities Lead and optimize Workday Financials and related ERP systems, ensuring high availability and performance. Architect and manage integrations across platforms (Salesforce/Mulesoft/event-driven APIs), delivering secure, scalable solutions. Drive governance and process excellence across General Ledger, Accounts Payable/Receivable, Procurement, Fixed Assets, and Financial Reporting. Ensure compliance with IFRS, GAAP, and internal controls, maintaining rigorous standards of financial integrity and risk management. Partner with business leaders to align system capabilities with evolving corporate strategy and operational needs. Identify and implement automation and AI-driven enhancements to improve efficiency, reporting, and scalability. Manage vendor relationships, oversee project delivery, and lead cross-functional initiatives to support enterprise growth. Deliver accurate, timely financial data and insights to enable data-driven decision-making. Build and mentor a high-performing global team, fostering a culture of innovation, collaboration, and accountability. Experience & Competencies Essential Extensive experience in Workday Financials and global ERP management, with a proven track record in financial systems leadership. Strong background in system architecture, integrations (Salesforce/Mulesoft), and process optimization. Deep knowledge of core finance processes, financial controls, compliance (IFRS/GAAP), and risk management. Demonstrated ability to drive automation, efficiency, and transformation in complex environments. Skilled in vendor management, project delivery, and cross-functional collaboration. Experience leading and developing high-performing teams in a global context. Background in financial services, fintech, or data-driven organizations. Proven success in digital transformation initiatives and process automation. Knowledge of multi-entity, cross-border financial operations. Experience managing relationships with auditors, regulators, and external partners. Degree in Information Technology, Computer Science, or Engineering.Desired Strategic mindset with the ability to translate business objectives into technology solutions. Familiarity with OTC derivatives markets and financial instruments. Experience with cloud-native architectures, API-first design, and event-driven systems. Knowledge of data governance, security frameworks, and regulatory compliance in global financial environments. Exposure to AI/ML applications in finance, predictive analytics, and intelligent automation. Strong stakeholder management and influencing skills at executive level. Ability to thrive in fast-paced, matrixed organizations and manage competing priorities. Commitment to inclusive leadership, fostering diversity and collaboration across global teams. Excellent communication and presentation skills, capable of engaging both technical and non-technical audiences. Band & Level Manager / 7

Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role As a Technical Support Associate at Synthesia, you'll be part of the team ensuring delivering first-line technical support to enterprise customers. You'll assist with technical investigations, resolve customer issues, and learn to handle more complex cases as you develop your technical and analytical skills. You'll work closely with experienced Technical Support Specialists and Engineers, gaining exposure to a wide range of technical systems while supporting customers and internal teams. This is a great opportunity to start or advance your career in technical support within a fast-paced, innovative SaaS company. Role Responsibilities: Provide first-line technical support to enterprise customers mainly via live chat, investigating and resolving platform issues Gather and document all relevant information for reported issues, ensuring accurate case creation and updates Apply standard troubleshooting techniques and validated fixes under guidance from senior team members Escalate more complex or critical issues to Technical Support Specialists or Engineering with clear diagnostic details Reproduce reported issues in internal environments to support investigations Follow up with customers to ensure issues are resolved to satisfaction Maintain clear, professional communication with customers throughout the support process Document solutions, troubleshooting steps, and new learnings for internal knowledge sharing About You: 1 to 3 years' experience in a technical support, helpdesk, or customer-facing technical role (or equivalent practical experience) Strong interest in software, systems troubleshooting, and delivering excellent customer outcomes Confident and clear communicator, with the ability to explain technical concepts to non-technical users Highly organised with strong analytical and problem-solving skills, and attention to detail Comfortable taking ownership of issues and managing multiple cases in parallel Curious, proactive learner who enjoys developing technical depth and understanding new tools Collaborative team player who contributes positively to team discussions and continuous improvement Technical Experience (Preferred but not Required): Basic understanding of SaaS platforms and web technologies Familiarity with basic browser troubleshooting and developer tools Experience using ticketing systems such as Intercom, Jira, or Salesforce Awareness of SSO concepts and authentication flows Interest in APIs, data analysis, or system integrations Exposure to log analysis or monitoring platforms (e.g. Datadog) Success will be measured on: Key Performance Indicators (KPI's) within the support team, including but not limited to: Customer Satisfaction (CSAT) First Response Time SLA Compliance Productivity metrics

The TP ICAP Group is a world leading provider of market infrastructure.Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.Through our people and technology, we connect clients to superior liquidity and data solutions.The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform.Founded in London in 1866, the Group operates from more than 60 offices in 27 countries. We are 5,200 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist.About Parameta SolutionsParameta Solutions is the Data & Analytics division of TP ICAP Group. The business provides clients with unbiased OTC content and proprietary data, in-depth insights across price discovery, risk management, benchmark and indices, and pre and post-trade analytics. Its post-trade solutions offering helps market participants control their counterparty and regulatory risks through a growing range of tools that manage balance-sheet exposure, as well as compression and optimisation services. The Data & Analytics division includes the following brands: Tullett Prebon Information, PVM Data Services, ICAP Information and Burton-Taylor Consulting.Role OverviewWe are seeking a visionary and hands-on technology leader to own and optimize our Workday Financials platform within a broader global software ecosystem. This strategic role combines operational excellence with forward-thinking design, ensuring our financial systems are robust, scalable, and aligned with corporate objectives. The successful candidate will partner with senior business stakeholders, lead system architecture and integrations (including Salesforce via Mulesoft middleware and event-driven APIs), and champion governance across all core finance processes. This is an opportunity to shape the future of financial technology within a dynamic, data-driven organization.Key ResponsibilitiesLead and optimize Workday Financials and related ERP systems, ensuring high availability and performance.Architect and manage integrations across platforms (Salesforce/Mulesoft/event-driven APIs), delivering secure, scalable solutions.Drive governance and process excellence across General Ledger, Accounts Payable/Receivable, Procurement, Fixed Assets, and Financial Reporting.Ensure compliance with IFRS, GAAP, and internal controls, maintaining rigorous standards of financial integrity and risk management.Partner with business leaders to align system capabilities with evolving corporate strategy and operational needs.Identify and implement automation and AI-driven enhancements to improve efficiency, reporting, and scalability.Manage vendor relationships, oversee project delivery, and lead cross-functional initiatives to support enterprise growth.Deliver accurate, timely financial data and insights to enable data-driven decision-making.Build and mentor a high-performing global team, fostering a culture of innovation, collaboration, and accountability.Experience & CompetenciesEssentialExtensive experience in Workday Financials and global ERP management, with a proven track record in financial systems leadership.Strong background in system architecture, integrations (Salesforce/Mulesoft), and process optimization.Deep knowledge of core finance processes, financial controls, compliance (IFRS/GAAP), and risk management.Demonstrated ability to drive automation, efficiency, and transformation in complex environments.Skilled in vendor management, project delivery, and cross-functional collaboration.Experience leading and developing high-performing teams in a global context.Background in financial services, fintech, or data-driven organizations.Proven success in digital transformation initiatives and process automation.Knowledge of multi-entity, cross-border financial operations.Experience managing relationships with auditors, regulators, and external partners.Degree in Information Technology, Computer Science, or Engineering.DesiredStrategic mindset with the ability to translate business objectives into technology solutions.Familiarity with OTC derivatives markets and financial instruments.Experience with cloud-native architectures, API-first design, and event-driven systems.Knowledge of data governance, security frameworks, and regulatory compliance in global financial environments.Exposure to AI/ML applications in finance, predictive analytics, and intelligent automation.Strong stakeholder management and influencing skills at executive level.Ability to thrive in fast-paced, matrixed organizations and manage competing priorities.Commitment to inclusive leadership, fostering diversity and collaboration across global teams.Excellent communication and presentation skills, capable of engaging both technical and non-technical audiences.Band & LevelManager / 7 The Perfect Fit?Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.Company StatementWe know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement.LocationUK - 135 Bishopsgate - London

About the Opportunity As a Senior Solutions Architect at Kantata, you are the technical bridge between vision and reality. You won't just demo software; you will architect the 'Professional Services Engine' of the future. You will lead the charge in defining how AI orchestrated workflows and seamless integrations between Kantata and customers' enterprise tech stack (ERP, CRM, HCM) drive unprecedented margins and scale for our global clients. What you bring to this Role You act as the "Integration and AI Translation" layer to our prospects to move beyond AI hype and into practical solutions that generate value Your expertise is a force multiplier where technology, business acumen and human centric design intersect You naturally frame conversations around business outcomes and strategy You thrive in ambiguity and bring clarity to buying environments You demonstrate performance by leading by example You excel as a self starter with experience working in a team based environment Deal Partnership and Execution Develop, plan and deliver high impact, custom demonstrations and Proof of Concepts of integrated solutions and AI that connect customer objectives to differentiated value in partnership with Solution Engineers Configure and customize integration platforms and APIs for the demo orgs and for customer presentations. Elevate our "Golden Demo" assets with impressive integrated use cases to strengthen demonstrations and provide reusable content for the SE team Influence buying teams across technical, operational, and executive stakeholders with our integration and AI strategy Translate customer complexity into clear, compelling solution narratives Own the technical win strategy for complex RFP/RFI responses, highlighting our integration and AI strategies to uniquely position Kantata as the best vendor to solve customers challenges and provide improved business outcomes Shape deal strategy in partnership with Account Executives, including: Business problem framing and Success criteria definition Solution Design and Technical Expertise Collaborate with sales teams, product management, and engineering to understand customer requirements and develop comprehensive solution architectures Design and document integration blueprints, data flows, and system interactions Evaluate and recommend appropriate integration/AI technologies and platforms Ensure solutions align with industry best practices and security standards Stay current with emerging technologies, industry trends, and integration best practices. Possess a deep understanding of cloud platforms (AWS, Azure, GCP) and enterprise architecture principles. Experience with integration platforms (e.g., Refold, Workato, MuleSoft, Apigee, Dell Boomi) Deep understanding of the 'Lead-to-cash' lifecycle and how the 'Middle Office' (PSA) bridges the CRM and ERP ecosystems Experience architecting solutions using LLMs, Prompt Engineering or AI Agents to automate professional services workflows (e.g., Claude, Gemini, etc) Awareness of AI governance and data privacy standards (e.g., EU AI Act, GDPR) as they relate to enterprise solution design Proficient in modern API design (REST, GraphQL) and familiar with legacy protocols (SOAP) in 3rd party applications Demonstrated knowledge of data integration and ETL processes Your Experience and Skills 5+ years of experience as a Senior Solutions Architect (Pre Sales) or other technical role Proven track record of creating custom integrated solutions and leading proof of concepts in customer presentations to Enterprise organizations Strong knowledge of Salesforce and the platform Powerful executive presence leading value driven presentations to executives and senior leaders Deep understanding of Software as a Service as well as common enterprise IT requirements Proven familiarity with the professional services industry; PSA; or ERP is a plus Proven ability to articulate the ROI of AI investments to non technical Executives Fluency in German, French and/or Spanish will be a significant advantage for our EMEA expansion Location and Work Environment Primary Office Location: London, UK (EMEA HQ) Work Style: Hybrid (ideally 2 3 days in office) Travel: Ability to travel up to 25% is required Kantata is an Equal Opportunity Employer. Our EMEA Headquarters is situated in the heart of the vibrant city of London, just metres away from the River Thames and surrounded by restaurants, cafes and entertainment. Enjoy great perks like: Nespresso Coffee, snack bar, and private kitchen Panoramic views across the city from our modern top floor office space Large balcony looking south over the river Regular Together Thursdays team events Private Medical Insurance Group Income Protection (Disability Insurance) Death In Service (Life Insurance) Employee Assistance Programme Parental Leave - 16 weeks maternity, 8 weeks paternity, 100% employer paid Flexible PTO Policy Generous sick leave allowance

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder like energy who want real impact, accelerated learning, and true ownership. You bring strong role related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end to end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. What the Scale Team Does Embedded Finance Platform: Build and maintain the multi tenant infrastructure powering companies like Rippling, Navan, Qantas, and SHEIN. You'll architect systems that aggregate requests from all platform customers, meeting enterprise grade SLAs for availability, latency, and throughput while handling cross data center scenarios. Cross Domain Product Features: Own features that require synthesizing knowledge across business, regulatory, and technical domains-areas where no single existing team has full coverage, like tax systems, compliance driven flows, or monetization tools. Solutions Architecture: Design integrations for enterprise prospects by translating their business requirements into technical solutions. Your architectural decisions directly influence deal outcomes-from enabling multi million dollar contracts to differentiating in competitive sales. Who You Are You might be a great fit if you Have 3+ years of software engineering experience in Java/Spring Boot. Excel at making the right level of abstraction-balancing flexibility and simplicity in system/component design. Demonstrate clean communication across technical and non technical stakeholders. Make pragmatic decisions on when to optimize for performance vs. velocity based on business impact. Thrive in cross functional environments spanning Product, Design, Compliance, and Sales. Design for scale, maintainability, and production excellence. Bonus if you have Fintech, payments, or regulated industry experience. High scale performance tuning (100k+ QPS, large user bases, strict latency SLAs). Multi tenant SaaS or platform architecture background. Proficiency with PostgreSQL, Redis, Kafka, or cloud platforms (AWS/GCP/Azure). Experience with OAuth2.0, API design, or developer documentation. Cross region deployment or data residency compliance experience. Solutions engineering or customer facing technical experience. Why Join Us Build Something That Matters: Your work directly impacts how millions of people use financial services. Companies like Rippling and SHEIN rely on infrastructure you'll build. You're not just writing code-you're shaping how businesses embed finance. Grow Beyond Engineering: You'll develop expertise that extends beyond technical skills: understanding customer business models, navigating regulatory landscapes, influencing enterprise sales. This is career growth that prepares you for technical leadership, product roles, or even founding your own company. Join a World Class Team: Work with exceptional engineers, product thinkers, and designers across the globe. At Airwallex, you'll be challenged, supported, and surrounded by people who are building something meaningful together. Compensation Range: £60,000 - £105,000 + bonus + RSU Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

About the Opportunity As a Senior Solutions Architect at Kantata, you are the technical bridge between vision and reality. You won't just demo software; you will architect the 'Professional Services Engine' of the future. You will lead the charge in defining how AI orchestrated workflows and seamless integrations between Kantata and customers' enterprise tech stack (ERP, CRM, HCM) drive unprecedented margins and scale for our global clients. What you bring to this Role: You act as the "Integration and AI Translation" layer to our prospects to move beyond AI hype and into practical solutions that generate value Your expertise is a force multiplier where technology, business acumen and human centric design intersect You naturally frame conversations around business outcomes and strategy You thrive in ambiguity and bring clarity to buying environments You demonstrate performance by leading by example You excel as a self starter with experience working in a team based environment Deal Partnership and Execution Develop, plan and deliver high impact, custom demonstrations and Proof of Concepts of integrated solutions and AI that connect customer objectives to differentiated value in partnership with Solution Engineers Configure and customize integration platforms and APIs for the demo orgs and for customer presentations. Elevate our "Golden Demo" assets with impressive integrated use cases to strengthen demonstrations and provide reusable content for the SE team Influence buying teams across technical, operational, and executive stakeholders with our integration and AI strategy Translate customer complexity into clear, compelling solution narratives Own the technical win strategy for complex RFP/RFI responses, highlighting our integration and AI strategies to uniquely position Kantata as the best vendor to solve customers challenges and provide improved business outcomes Shape deal strategy in partnership with Account Executives, including: Business problem framing and Success criteria definition Solution Design and Technical Expertise Collaborate with sales teams, product management, and engineering to understand customer requirements and develop comprehensive solution architectures Design and document integration blueprints, data flows, and system interactions Evaluate and recommend appropriate integration/AI technologies and platforms Ensure solutions align with industry best practices and security standards Stay current with emerging technologies, industry trends, and integration best practices. Possess a deep understanding of cloud platforms (AWS, Azure, GCP) and enterprise architecture principles. Experience with integration platforms (e.g., Refold, Workato, MuleSoft, Apigee, Dell Boomi) Deep understanding of the 'Lead-to-cash' lifecycle and how the 'Middle Office' (PSA) bridges the CRM and ERP ecosystems Experience architecting solutions using LLMs, Prompt Engineering or AI Agents to automate professional services workflows (e.g., Claude, Gemini, etc) Awareness of AI governance and data privacy standards (e.g., EU AI Act, GDPR) as they relate to enterprise solution design Proficient in modern API design (REST, GraphQL) and familiar with legacy protocols (SOAP) in 3rd party applications Demonstrated knowledge of data integration and ETL processes Your Experience and Skills: 5+ years of experience as a Senior Solutions Architect (Pre Sales) or other technical role Proven track record of creating custom integrated solutions and leading proof of concepts in customer presentations to Enterprise organizations Strong knowledge of Salesforce and the platform Powerful executive presence leading value driven presentations to executives and senior leaders Deep understanding of Software as a Service as well as common enterprise IT requirements Proven familiarity with the professional services industry; PSA; or ERP is a plus Proven ability to articulate the ROI of AI investments to non technical Executives Fluency in German, French and/or Spanish will be a significant advantage for our EMEA expansion Location and Work Environment Primary Office Location: London, UK (EMEA HQ) Work Style: Hybrid (ideally 2-3 days in office) Travel: Ability to travel up to 25% is required Philosophy We know every company can be successful with the right technology and when people are at the core. We believe that we're better together - that working hand in hand brings the best thoughts to the table and creates an environment of learning and growth. Here, you'll enjoy: An intentionally engaging and collaborative culture - ditch the silo! Strong work-life balance that's a true focus of the company The chance to learn from some of the best people in the business A vibrant, collaborative and devoted team, who still makes time for fun At Kantata, we strive to create an inclusive workplace that upholds the dignity of all people. We value, respect and celebrate everyone's unique strengths from all different walks of life. As we continue to cultivate diversity within the company, our product (and people!) innovation continues to flourish. Kantata is an Equal Opportunity Employer.