Overview City of London, United Kingdom Posted on 05/02/2026 Contract Length: Initially 3 months, potential for extension to 1 year Contract Classification: Inside IR35 Contract Location: Remote (UK-based) with occasional travel to London. Must be incommutable distance to London Role Overview Ourclient is a global, market-leading consumer goods organisation operating acrossmultiple international markets. This is a key hire, with strong potential for futureopportunities as the programme grows. We areseeking an experienced ServiceNow Architect with 8-10 years' experience indesigning, architecting, and implementing ServiceNow solutions. This role willsupport the client's Cyber and Technology function and will play a criticalrole in establishing scalable, secure, and efficient ServiceNow architecture. Responsibilities Lead the design, architecture, and implementation of ServiceNow platforms andmodules Define technical architecture, best practices, and governance frameworks Translate business and cyber/security requirements into technical ServiceNow solutions Work closely with stakeholders, developers, and platform owners to ensure successful delivery Oversee integrations, workflows, and automation within the ServiceNow ecosystem Ensure solutions are scalable, secure, and aligned with enterprise standards Provide technical leadership and guidance to delivery teams Support continuous improvement and optimisation of the ServiceNow environment Produce technical documentation and architecture designs Required Skills & Experience 8-10 years' experience in ServiceNow design, architecture, and implementation Strong hands-on experience across core ServiceNow modules (ITSM, ITOM, CMDB, SecOps or similar) Proven experience leading end-to-end ServiceNow implementations Strong stakeholder engagement and communication skills Experience working in complex, enterprise environments Cyber /security domain experience is desirable but not essential Financial Services experience is not required Ability to work remotely with occasional travel to London ServiceNow certifications Experience supporting cyber, security, or risk functions This is ahigh-visibility contract role within a growing team, offering strong potentialfor contract extension and future opportunities.
08/02/2026
Full time
Overview City of London, United Kingdom Posted on 05/02/2026 Contract Length: Initially 3 months, potential for extension to 1 year Contract Classification: Inside IR35 Contract Location: Remote (UK-based) with occasional travel to London. Must be incommutable distance to London Role Overview Ourclient is a global, market-leading consumer goods organisation operating acrossmultiple international markets. This is a key hire, with strong potential for futureopportunities as the programme grows. We areseeking an experienced ServiceNow Architect with 8-10 years' experience indesigning, architecting, and implementing ServiceNow solutions. This role willsupport the client's Cyber and Technology function and will play a criticalrole in establishing scalable, secure, and efficient ServiceNow architecture. Responsibilities Lead the design, architecture, and implementation of ServiceNow platforms andmodules Define technical architecture, best practices, and governance frameworks Translate business and cyber/security requirements into technical ServiceNow solutions Work closely with stakeholders, developers, and platform owners to ensure successful delivery Oversee integrations, workflows, and automation within the ServiceNow ecosystem Ensure solutions are scalable, secure, and aligned with enterprise standards Provide technical leadership and guidance to delivery teams Support continuous improvement and optimisation of the ServiceNow environment Produce technical documentation and architecture designs Required Skills & Experience 8-10 years' experience in ServiceNow design, architecture, and implementation Strong hands-on experience across core ServiceNow modules (ITSM, ITOM, CMDB, SecOps or similar) Proven experience leading end-to-end ServiceNow implementations Strong stakeholder engagement and communication skills Experience working in complex, enterprise environments Cyber /security domain experience is desirable but not essential Financial Services experience is not required Ability to work remotely with occasional travel to London ServiceNow certifications Experience supporting cyber, security, or risk functions This is ahigh-visibility contract role within a growing team, offering strong potentialfor contract extension and future opportunities.
DWP. Digital with Purpose. Join DWP Digital as a ServiceNow Developer and use your expertise to develop innovative solutions on a platform that underpins critical services. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department
06/02/2026
Full time
DWP. Digital with Purpose. Join DWP Digital as a ServiceNow Developer and use your expertise to develop innovative solutions on a platform that underpins critical services. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department
Job Overview Job Title: ServiceNow Technical Architect Manager / Associate Manager Location: London, Manchester or Edinburgh Level: Manager & Associate Manager Salary: Competitive Salary & Package (Dependent on Experience) About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team A global professional services organization, which includes being avital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Accenture is recognised as the No 1 Service Partner globally due to our work on delivering the most complex, innovative and impactful ServiceNow solutions in the world. The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise to deliver true total enterprise reinvention. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. And in the era of AI, Accenture are investing heavily to bring the promise of AI to businesses and the ServiceNow Business Group already have an impressive list of clients who are realising the value of AI and GenAI with ServiceNow to transform their business. We are looking for talented, entrepreneurial technical talent to work on the most exciting projects in the ecosystem. We are not just any partner but proud to be the defining ServiceNow partner in the ecosystem. Responsibilities You can understand business challenges and architect system solutions with ServiceNow You are wanting to work with global clients across industries in a trusted advisor capacity to design and deliver new solutions for our clients. Provide leadership and technical design authority oversight on critical ServiceNow programs at Fortune 500 clients. Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems. You are a continuous learner, taking advantage of new learning opportunities including willingness to undertake new certifications such as Certified Master Architect You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Able to identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress. Drive the continuous improvements of our implementation methodology and service offerings based on client experiences. Technical Architects can expect to manage and lead teams of ServiceNow Developers in a technical management and mentorship capacity. You are someone that is process oriented and prefers order over chaos. You are comfortability asking for help from peers and Subject Matter Experts when needed. Strong background working with Enterprise Software companies and/or Consulting companies. We are looking for experience in the following skills Knowledge and experience working with ServiceNow in Development & Technical Architecture capacity. Experience leading teams of ServiceNow Developers as a technical manager and mentor by implementing quality standards such as code and architectural reviews. Minimum 5+ ServiceNow CIS certifications Experience 3 product lines outside of ITSM (e.g. ITOM, ITAM, HAM/SAM, SPM, HR, CSM, etc.) Ability to demonstrate advanced scripting and integration skills-JavaScript, SQL, API Web Services Experience integrating ServiceNow with Cloud Infrastructure (e.g AWS, Azure, GCP) Security Clearance is desirable, or the ability to obtain SC clearance is required. What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 30 days of vacation per year, private medical insurance and three days leave per year for charitable work of your choice! Flexibility and mobility Flexibility and mobility are required to deliver this role to deliver the first-class services we are known for. Closing Accenture reserves the right to close the role prior to this date should a suitable applicant be found. Closing Date for Applications: 28/02/2026 Accenture reserves the right to close the role prior to this date should a suitable applicant be found.
06/02/2026
Full time
Job Overview Job Title: ServiceNow Technical Architect Manager / Associate Manager Location: London, Manchester or Edinburgh Level: Manager & Associate Manager Salary: Competitive Salary & Package (Dependent on Experience) About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team A global professional services organization, which includes being avital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Accenture is recognised as the No 1 Service Partner globally due to our work on delivering the most complex, innovative and impactful ServiceNow solutions in the world. The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise to deliver true total enterprise reinvention. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. And in the era of AI, Accenture are investing heavily to bring the promise of AI to businesses and the ServiceNow Business Group already have an impressive list of clients who are realising the value of AI and GenAI with ServiceNow to transform their business. We are looking for talented, entrepreneurial technical talent to work on the most exciting projects in the ecosystem. We are not just any partner but proud to be the defining ServiceNow partner in the ecosystem. Responsibilities You can understand business challenges and architect system solutions with ServiceNow You are wanting to work with global clients across industries in a trusted advisor capacity to design and deliver new solutions for our clients. Provide leadership and technical design authority oversight on critical ServiceNow programs at Fortune 500 clients. Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems. You are a continuous learner, taking advantage of new learning opportunities including willingness to undertake new certifications such as Certified Master Architect You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Able to identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress. Drive the continuous improvements of our implementation methodology and service offerings based on client experiences. Technical Architects can expect to manage and lead teams of ServiceNow Developers in a technical management and mentorship capacity. You are someone that is process oriented and prefers order over chaos. You are comfortability asking for help from peers and Subject Matter Experts when needed. Strong background working with Enterprise Software companies and/or Consulting companies. We are looking for experience in the following skills Knowledge and experience working with ServiceNow in Development & Technical Architecture capacity. Experience leading teams of ServiceNow Developers as a technical manager and mentor by implementing quality standards such as code and architectural reviews. Minimum 5+ ServiceNow CIS certifications Experience 3 product lines outside of ITSM (e.g. ITOM, ITAM, HAM/SAM, SPM, HR, CSM, etc.) Ability to demonstrate advanced scripting and integration skills-JavaScript, SQL, API Web Services Experience integrating ServiceNow with Cloud Infrastructure (e.g AWS, Azure, GCP) Security Clearance is desirable, or the ability to obtain SC clearance is required. What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 30 days of vacation per year, private medical insurance and three days leave per year for charitable work of your choice! Flexibility and mobility Flexibility and mobility are required to deliver this role to deliver the first-class services we are known for. Closing Accenture reserves the right to close the role prior to this date should a suitable applicant be found. Closing Date for Applications: 28/02/2026 Accenture reserves the right to close the role prior to this date should a suitable applicant be found.
My client is seeking to recruit an IT Compliance Support Engineer on an initial 6-month contract for a Banking client based in London (hybrid, 3 days pw onsite). Role Purpose: You will join the client development team and act as the primary liaison with internal/external audit, compliance, and IT security counterparts. This role combines governance with technical capability-supporting audits, demonstrating IT controls, and troubleshooting or coordinating resolution of issues across Azure DevOps pipelines, ServiceNow change management, and Jira requirement workflows. You will help us evidence good practice, reduce audit friction, and improve developer productivity by ensuring our controls are both effective and practical. Role Tasks: Audit & Compliance Liaison Act as the single point of contact for internal/external audit, compliance, and IT security. Handle audit requests, walkthroughs, and create timely evidence (C# source code, SQL scripts, server config, Azure DevOps logs, ServiceNow change records, Jira artefacts). Maintain an audit-ready repository of artefacts and narratives (control matrices, process maps, and access log review). Interpret Technical Details for Auditors Ability to understand C# code and SQL scripts to verify logic and queries. Interpret permissions (Windows, Azure AD, Azure DevOps) and explain them clearly to auditors. Translate technical details into auditor-friendly narratives. IT Controls & Governance Operate and improve general IT controls (GITC) across change management, access control, backups/recovery, incident/problem management. Ensure segregation of duties, peer reviews, approvals, and traceability for production changes. Embed controls within Azure DevOps pipelines (e.g., gated approvals, policy enforcement). Evidence & Documentation Create and maintain clear documentation: SOPs, control narratives, diagrams, audit evidence packs. Support Risk Assessments Assist or act on behalf of the Application Service Owner in completing required risk and compliance assessments (e.g., security, operational resilience, regulatory checks) as per internal governance standards and workflows. Ensure timely submission of assessment artefacts and coordinate with relevant stakeholders for approvals and remediation actions
05/02/2026
Contractor
My client is seeking to recruit an IT Compliance Support Engineer on an initial 6-month contract for a Banking client based in London (hybrid, 3 days pw onsite). Role Purpose: You will join the client development team and act as the primary liaison with internal/external audit, compliance, and IT security counterparts. This role combines governance with technical capability-supporting audits, demonstrating IT controls, and troubleshooting or coordinating resolution of issues across Azure DevOps pipelines, ServiceNow change management, and Jira requirement workflows. You will help us evidence good practice, reduce audit friction, and improve developer productivity by ensuring our controls are both effective and practical. Role Tasks: Audit & Compliance Liaison Act as the single point of contact for internal/external audit, compliance, and IT security. Handle audit requests, walkthroughs, and create timely evidence (C# source code, SQL scripts, server config, Azure DevOps logs, ServiceNow change records, Jira artefacts). Maintain an audit-ready repository of artefacts and narratives (control matrices, process maps, and access log review). Interpret Technical Details for Auditors Ability to understand C# code and SQL scripts to verify logic and queries. Interpret permissions (Windows, Azure AD, Azure DevOps) and explain them clearly to auditors. Translate technical details into auditor-friendly narratives. IT Controls & Governance Operate and improve general IT controls (GITC) across change management, access control, backups/recovery, incident/problem management. Ensure segregation of duties, peer reviews, approvals, and traceability for production changes. Embed controls within Azure DevOps pipelines (e.g., gated approvals, policy enforcement). Evidence & Documentation Create and maintain clear documentation: SOPs, control narratives, diagrams, audit evidence packs. Support Risk Assessments Assist or act on behalf of the Application Service Owner in completing required risk and compliance assessments (e.g., security, operational resilience, regulatory checks) as per internal governance standards and workflows. Ensure timely submission of assessment artefacts and coordinate with relevant stakeholders for approvals and remediation actions
Delivery Manager (SC + NPPV3 Cleared) Birmingham (Hybrid) 6 Month Contract £500/day (Outside IR35) Delivery Manager needed with both active SC Clearance and NPPV3 Security Clearance. 6 Month Contract based in Birmingham (Hybrid). Paying up to £500/day (Outside IR35). Start ASAP in Feb/March 2026. Hybrid Working - 3 days/week remote (WFH), and 2 days/week working on-site in the Birmingham office, plus occasional travel to the London office. A chance to work with a leading global IT transformation business specialising in delivering large-scale Government / Public Sector projects. Key experience + tasks will include: Technical Delivery Manager ideally with experience of delivering AWS Cloud environments ( I.e EC2, RDS, ELB, EBS, EFS, S3, VPC, Glacier, IAM, CloudWatch, KMS.) Delivery of IT Digital or Technology projects using both Agile methodologies on Government projects. Delivery of Software or Infrastructure projects on time and within budget. Lead teams including Developers, Architects, Engineers, service desk engineers and operations teams. Git, Jira, Confluence, and ServiceNow for incident and change management. Experience managing incident, problem, change management processes and hands-on delivery experience. Lead end to end delivery of complex Software or Application projects, often involving multiple workstreams Strong stakeholder management skills, including the ability to engage end users. Experience of Agile delivery methodologies,. Need active SC - Security Clearance and NPPV3 essential
05/02/2026
Contractor
Delivery Manager (SC + NPPV3 Cleared) Birmingham (Hybrid) 6 Month Contract £500/day (Outside IR35) Delivery Manager needed with both active SC Clearance and NPPV3 Security Clearance. 6 Month Contract based in Birmingham (Hybrid). Paying up to £500/day (Outside IR35). Start ASAP in Feb/March 2026. Hybrid Working - 3 days/week remote (WFH), and 2 days/week working on-site in the Birmingham office, plus occasional travel to the London office. A chance to work with a leading global IT transformation business specialising in delivering large-scale Government / Public Sector projects. Key experience + tasks will include: Technical Delivery Manager ideally with experience of delivering AWS Cloud environments ( I.e EC2, RDS, ELB, EBS, EFS, S3, VPC, Glacier, IAM, CloudWatch, KMS.) Delivery of IT Digital or Technology projects using both Agile methodologies on Government projects. Delivery of Software or Infrastructure projects on time and within budget. Lead teams including Developers, Architects, Engineers, service desk engineers and operations teams. Git, Jira, Confluence, and ServiceNow for incident and change management. Experience managing incident, problem, change management processes and hands-on delivery experience. Lead end to end delivery of complex Software or Application projects, often involving multiple workstreams Strong stakeholder management skills, including the ability to engage end users. Experience of Agile delivery methodologies,. Need active SC - Security Clearance and NPPV3 essential
Location: Bristol, Edinburgh, Glasgow, London, Manchester Connect to your Industry At Deloitte we help clients around the world help resolve their most critical information and technology challenges, across the breadth of IT & Digital, from strategy through to implementation and managed services. With a team of more than 1700 people working in Technology in the UK, we bring our passion, experience, and technology skills to bear on our clients most high-profile technology projects. Our ServiceNow capability is a rapidly growing part of our business. As a 'Global ServiceNow Partner' we provide services across all four Partner capacities to our global clients. We transform businesses through the design and implementation of ServiceNow, developing innovative solutions on the platform to tackle our clients most pressing needs. We focus on delivering high value sustainable change and business outcomes and work closely with ServiceNow leadership and product teams to address the future challenges faced by our clients. As a Senior Manager in our ServiceNow team, you will benefit from a role that gives you the opportunity to build, shape and innovate transformative solutions; leading client relationships and solution delivery as soon as you join. You will broaden your skillset working on complex, transformational solutions across a range of clients and gain valuable experience in developing and building the business across our industries and our consulting network. Discover more about our ServiceNow capability at Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity In the Solution Architect role, you will partner with our clients to define impactful solutions and driving valued outcomes. The role is suited for those individuals with a strategic mindset, deep technical experience in ServiceNow, and a developed ability to communicate with our clients in order to design and deliver effective solutions. Features of your role include: Solution Delivery You will play a critical role across client delivery, working alongside solution architects providing technical expertise to identify, design and deliver ServiceNow solutions that support our clients' objectives Design targeted solutions in response to technical requirements across multiple ServiceNow modules, able to consider the implication of proposed solutions across operationality, maintainability, and user experience Cultivate and manage client relationships at a peer-to-peer level, building trust and collaborative working styles Able to communicate complex technical concepts to both non-technical and technical stakeholders in a clear and concise manner Collaborate with business stakeholders to gather and analyse business requirements and translate those into ServiceNow solutions Lead solution design sessions and workshops with clear agendas and goals Uphold adherence to architecture and governance standards, to delivery robust, adaptable, and scalable solutions in accordance with ServiceNow best practice Develop high quality design and facilitation material/artefacts such as High-level architectures, low-level architecture, and workshop presentation material Deliver as part of a team responsible for ensuring that the project is delivered on time, within budget, and to the client's satisfaction Work with Business Analysts and Developers to deliver technical solutions in alignment to submitted requirements Demonstrate awareness of team management, specifically across an agile process and its ceremonies Able to manage workload of development teams based on individual members forecast capacity Accelerate our Business Development You will play a vital role to in growing and developing our delivery pipeline, developing new business opportunities, and expanding the firm's client base. Support in the development of proposals, supporting the creation of conceptual designs and identifying the right fit approach and solution for prospective clients Present in oral sales phases and credentialise Deloittes expertise Able to lead a team to create Demos, proof of concepts to support in the sales cycle Foster the growth of our people As a prominent member within our ServiceNow architectural & technical community you will play a significant role in developing our culture and our people in the following ways: Provide guidance and support to team members across within program delivery and our op unit Mentor and coach team members to help them develop their skills and advance their careers. Able to play a key role in our ServiceNow business and its architectural practice to develop and grow our ServiceNow capability Contribute and/or sponsor the development of innovative market solution offerings based on the ServiceNow platform. Understand and contribute to the firm's commitment to creating a more inclusive environment. Develop eminence and collaborate with wider Enterprise Architectural communities Connect to your skills and professional experience We are looking for individuals who are confident, experienced and team orientated; bringing their own experiences to strengthen our growing capability. Deloitte works best connected, and we are looking for individuals with the ability to foster relationships across the firm as well as with our clients. Essential experience Comprehensive experience in the ServiceNow technical ecosystem working on applications including (but not limited to) ITSM, HRSD, iRM, ITOM, and CSM Proven track record working in ServiceNow programmes of work for large enterprises Experience with working on ServiceNow integrations using ServiceNow including REST/SOAP and ServiceNows product suite (Integration Hub, Workflow Data Fabric) Demonstrated ability to work in a fast paced, challenging, and varied environment Developed presentation skills, with ability to be articulate and explain complex technical solutions across a variety of stakeholder types Demonstrate critical thinking and problem solving and is able to work without clear instruction Enthusiasm and passion for the delivery of market leading solutions that make a difference for our clients Advanced understanding of ServiceNow development practices and proficient in all phases of the software development lifecycle. Experience in delivery using Agile delivery methodologies. Certified ServiceNow System Administrator and Application Developer. Certified ServiceNow Implementation (CIS) in 2 or more applications. Familiarity with CSDM 5.0 Desirable experience Not essential but preferred experience, skills, and certifications: Certified ServiceNow CMA and/or CTA or equivalent Familiarity with Discovery and Service Mapping approaches Familiarity with GenAI/Agentic AI/NowAssist Certified in Prince2 and/or Agile disciplines or equivalent Certified in ITIL v3/4 Foundation or equivalent or higher certifications. Demonstrates thought leadership across one or more of our sectors industries. Life Science & Health care (HCLS), Consumer Energy, Resource and Industrial (ER&I) industries Technology, Media, and Telecommunications Financial Services Familiarity of project sales cycle, including programme structures, resourcing, and cost modelling Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships) . click apply for full job details
05/02/2026
Full time
Location: Bristol, Edinburgh, Glasgow, London, Manchester Connect to your Industry At Deloitte we help clients around the world help resolve their most critical information and technology challenges, across the breadth of IT & Digital, from strategy through to implementation and managed services. With a team of more than 1700 people working in Technology in the UK, we bring our passion, experience, and technology skills to bear on our clients most high-profile technology projects. Our ServiceNow capability is a rapidly growing part of our business. As a 'Global ServiceNow Partner' we provide services across all four Partner capacities to our global clients. We transform businesses through the design and implementation of ServiceNow, developing innovative solutions on the platform to tackle our clients most pressing needs. We focus on delivering high value sustainable change and business outcomes and work closely with ServiceNow leadership and product teams to address the future challenges faced by our clients. As a Senior Manager in our ServiceNow team, you will benefit from a role that gives you the opportunity to build, shape and innovate transformative solutions; leading client relationships and solution delivery as soon as you join. You will broaden your skillset working on complex, transformational solutions across a range of clients and gain valuable experience in developing and building the business across our industries and our consulting network. Discover more about our ServiceNow capability at Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity In the Solution Architect role, you will partner with our clients to define impactful solutions and driving valued outcomes. The role is suited for those individuals with a strategic mindset, deep technical experience in ServiceNow, and a developed ability to communicate with our clients in order to design and deliver effective solutions. Features of your role include: Solution Delivery You will play a critical role across client delivery, working alongside solution architects providing technical expertise to identify, design and deliver ServiceNow solutions that support our clients' objectives Design targeted solutions in response to technical requirements across multiple ServiceNow modules, able to consider the implication of proposed solutions across operationality, maintainability, and user experience Cultivate and manage client relationships at a peer-to-peer level, building trust and collaborative working styles Able to communicate complex technical concepts to both non-technical and technical stakeholders in a clear and concise manner Collaborate with business stakeholders to gather and analyse business requirements and translate those into ServiceNow solutions Lead solution design sessions and workshops with clear agendas and goals Uphold adherence to architecture and governance standards, to delivery robust, adaptable, and scalable solutions in accordance with ServiceNow best practice Develop high quality design and facilitation material/artefacts such as High-level architectures, low-level architecture, and workshop presentation material Deliver as part of a team responsible for ensuring that the project is delivered on time, within budget, and to the client's satisfaction Work with Business Analysts and Developers to deliver technical solutions in alignment to submitted requirements Demonstrate awareness of team management, specifically across an agile process and its ceremonies Able to manage workload of development teams based on individual members forecast capacity Accelerate our Business Development You will play a vital role to in growing and developing our delivery pipeline, developing new business opportunities, and expanding the firm's client base. Support in the development of proposals, supporting the creation of conceptual designs and identifying the right fit approach and solution for prospective clients Present in oral sales phases and credentialise Deloittes expertise Able to lead a team to create Demos, proof of concepts to support in the sales cycle Foster the growth of our people As a prominent member within our ServiceNow architectural & technical community you will play a significant role in developing our culture and our people in the following ways: Provide guidance and support to team members across within program delivery and our op unit Mentor and coach team members to help them develop their skills and advance their careers. Able to play a key role in our ServiceNow business and its architectural practice to develop and grow our ServiceNow capability Contribute and/or sponsor the development of innovative market solution offerings based on the ServiceNow platform. Understand and contribute to the firm's commitment to creating a more inclusive environment. Develop eminence and collaborate with wider Enterprise Architectural communities Connect to your skills and professional experience We are looking for individuals who are confident, experienced and team orientated; bringing their own experiences to strengthen our growing capability. Deloitte works best connected, and we are looking for individuals with the ability to foster relationships across the firm as well as with our clients. Essential experience Comprehensive experience in the ServiceNow technical ecosystem working on applications including (but not limited to) ITSM, HRSD, iRM, ITOM, and CSM Proven track record working in ServiceNow programmes of work for large enterprises Experience with working on ServiceNow integrations using ServiceNow including REST/SOAP and ServiceNows product suite (Integration Hub, Workflow Data Fabric) Demonstrated ability to work in a fast paced, challenging, and varied environment Developed presentation skills, with ability to be articulate and explain complex technical solutions across a variety of stakeholder types Demonstrate critical thinking and problem solving and is able to work without clear instruction Enthusiasm and passion for the delivery of market leading solutions that make a difference for our clients Advanced understanding of ServiceNow development practices and proficient in all phases of the software development lifecycle. Experience in delivery using Agile delivery methodologies. Certified ServiceNow System Administrator and Application Developer. Certified ServiceNow Implementation (CIS) in 2 or more applications. Familiarity with CSDM 5.0 Desirable experience Not essential but preferred experience, skills, and certifications: Certified ServiceNow CMA and/or CTA or equivalent Familiarity with Discovery and Service Mapping approaches Familiarity with GenAI/Agentic AI/NowAssist Certified in Prince2 and/or Agile disciplines or equivalent Certified in ITIL v3/4 Foundation or equivalent or higher certifications. Demonstrates thought leadership across one or more of our sectors industries. Life Science & Health care (HCLS), Consumer Energy, Resource and Industrial (ER&I) industries Technology, Media, and Telecommunications Financial Services Familiarity of project sales cycle, including programme structures, resourcing, and cost modelling Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships) . click apply for full job details
Location: Belfast, Bristol, Edinburgh, Glasgow, London, Manchester Connect to your Industry At Deloitte we help clients around the world help resolve their most critical information and technology challenges, across the breadth of IT & Digital, from strategy through to implementation and managed services. With a team of more than 1700 people working in Technology in the UK, we bring our passion, experience, and technology skills to bear on our clients most high-profile technology projects. Our ServiceNow capability is a rapidly growing part of our business. As a 'Global ServiceNow Partner' we provide services across all four Partner capacities to our global clients. We transform businesses through the design and implementation of ServiceNow, developing innovative solutions on the platform to tackle our clients most pressing needs. We focus on delivering high value sustainable change and business outcomes and work closely with ServiceNow leadership and product teams to address the future challenges faced by our clients. As a Senior Manager in our ServiceNow team, you will benefit from a role that gives you the opportunity to build, shape and innovate transformative solutions; leading client relationships and solution delivery as soon as you join. You will broaden your skillset working on complex, transformational solutions across a range of clients and gain valuable experience in developing and building the business across our industries and our consulting network. Discover more about our ServiceNow capability at Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity In the Solution Architect role, you will partner with our clients to define impactful solutions and driving valued outcomes. The role is suited for those individuals with a strategic mindset, deep technical experience in ServiceNow, and a developed ability to communicate with our clients in order to design and deliver effective solutions. Features of your role include: Solution Delivery You will play a critical role across client delivery, providing Architectural expertise to identify, design and deliver ServiceNow solutions that support our clients' objectives Design and architect end to end solutions across multiple ServiceNow modules, able to consider the implication of proposed solutions across operationality, maintainability, and user experience Cultivate and manage client relationships, building trust and eminence across the client architectural stakeholder landscape Able to communicate complex technical concepts to both non-technical and technical stakeholders in a clear and concise manner Engage and participate with client stakeholders from early phases of the program including vision, goal, and objective setting and apply outputs to inform solution design Collaborate with business stakeholders to gather and analyse business requirements and translate those into ServiceNow solutions Define and lead solution design sessions and workshops with clear agendas and goals Uphold and drive adherence to architecture and governance standards, to delivery robust, adaptable, and scalable solutions in accordance with ServiceNow best practice Work with program peers and stakeholders to identify and address implications of target solution architecture including considerations across operationality, maintainability, user experience and business change Lead, motivate and collaborate with team members across multiple workstreams and geographies including program leadership, Business analysts, developers, and testing peers Develop high quality design and facilitation material/artefacts such as High-level architectures, low-level architecture, and workshop presentation material Deliver as part of a team responsible for ensuring that the project is delivered on time, within budget, and to the client's satisfaction Accelerate our Business Development You will play a vital role to in growing and developing our delivery pipeline, developing new business opportunities, and expanding the firm's client base. Support in the development of proposals, supporting the creation of conceptual designs and identifying the right fit approach and solution for prospective clients Present in oral sales phases and credentialise Deloittes expertise Able to lead a team to create Demos, proof of concepts to support in the sales cycle Foster the growth of our people As a prominent member within our ServiceNow architectural & technical community you will play a significant role in developing our culture and our people in the following ways: Provide guidance and support to team members across within program delivery and our op unit Mentor and coach team members to help them develop their skills and advance their careers. Able to play a key role in our ServiceNow business and its architectural practice to develop and grow our ServiceNow capability Contribute and/or sponsor the development of innovative market solution offerings based on the ServiceNow platform. Understand and contribute to the firm's commitment to creating a more inclusive environment. Develop eminence and collaborate with wider Enterprise Architectural communities Connect to your skills and professional experience We are looking for individuals who are confident, experienced and team orientated; bringing their own experiences to strengthen our growing capability. Deloitte works best connected, and we are looking for individuals with the ability to foster relationships across the firm as well as with our clients. Essential experience Depending on target grade, proven expirience in working in the Enterprise Service Management industry, with proven expirience in the ServiceNow architecture and solution ecosystem working on applications including (but not limited to) ITSM, HRSD, iRM, ITOM, and CSM Proven track record working in ServiceNow programmes of work for large enterprises including strong digital transformation experience for tier one clients across multiple industries. Experience with working on ServiceNow integrations using ServiceNow including REST/SOAP and ServiceNows product suite (Integration Hub, Workflow Data Fabric) Demonstrated ability to work in a fast paced, challenging, and varied environment Strong digital transformation experience for tier one clients across multiple industries in an advisory or consultancy capacity. Understanding of Enterprise service management and how ServiceNow plays a fundamental technology enabler Developed presentation skills, with ability to be articulate and explain complex technical solutions across a variety of stakeholder types Demonstrate critical thinking and problem solving and is able to work without clear instruction Enthusiasm and passion for the delivery of market leading solutions that make a difference for our clients Advanced understanding of ServiceNow development practices and proficient in all phases of the software development lifecycle. Commercial awareness to manage effective client, supplier, and partner relationships. Experience in delivery using Agile delivery methodologies. Certified ServiceNow System Administrator and Application Developer. Certified ServiceNow Implementation (CIS) in 2 or more applications. Familiarity with CSDM 5.0 You must have the possession of security clearance, or ability to receive security clearance Desirable experience Not essential but preferred experience, skills, and certifications: Certified ServiceNow CMA and/or CTA Familiarity with Discovery and Service Mapping approaches Familiarity with GenAI/Agentic AI/NowAssist Certified in Prince2 and/or Agile disciplines Certified in ITIL v3/4 Foundation or higher certifications. Demonstrates thought leadership across one or more of our sectors industries. Life Science & Health care (HCLS), Consumer Energy, Resource and Industrial (ER&I) industries Technology, Media, and Telecommunications Financial Services Familiarity of project sales cycle, including programme structures, resourcing, and cost modelling Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together . click apply for full job details
05/02/2026
Full time
Location: Belfast, Bristol, Edinburgh, Glasgow, London, Manchester Connect to your Industry At Deloitte we help clients around the world help resolve their most critical information and technology challenges, across the breadth of IT & Digital, from strategy through to implementation and managed services. With a team of more than 1700 people working in Technology in the UK, we bring our passion, experience, and technology skills to bear on our clients most high-profile technology projects. Our ServiceNow capability is a rapidly growing part of our business. As a 'Global ServiceNow Partner' we provide services across all four Partner capacities to our global clients. We transform businesses through the design and implementation of ServiceNow, developing innovative solutions on the platform to tackle our clients most pressing needs. We focus on delivering high value sustainable change and business outcomes and work closely with ServiceNow leadership and product teams to address the future challenges faced by our clients. As a Senior Manager in our ServiceNow team, you will benefit from a role that gives you the opportunity to build, shape and innovate transformative solutions; leading client relationships and solution delivery as soon as you join. You will broaden your skillset working on complex, transformational solutions across a range of clients and gain valuable experience in developing and building the business across our industries and our consulting network. Discover more about our ServiceNow capability at Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity In the Solution Architect role, you will partner with our clients to define impactful solutions and driving valued outcomes. The role is suited for those individuals with a strategic mindset, deep technical experience in ServiceNow, and a developed ability to communicate with our clients in order to design and deliver effective solutions. Features of your role include: Solution Delivery You will play a critical role across client delivery, providing Architectural expertise to identify, design and deliver ServiceNow solutions that support our clients' objectives Design and architect end to end solutions across multiple ServiceNow modules, able to consider the implication of proposed solutions across operationality, maintainability, and user experience Cultivate and manage client relationships, building trust and eminence across the client architectural stakeholder landscape Able to communicate complex technical concepts to both non-technical and technical stakeholders in a clear and concise manner Engage and participate with client stakeholders from early phases of the program including vision, goal, and objective setting and apply outputs to inform solution design Collaborate with business stakeholders to gather and analyse business requirements and translate those into ServiceNow solutions Define and lead solution design sessions and workshops with clear agendas and goals Uphold and drive adherence to architecture and governance standards, to delivery robust, adaptable, and scalable solutions in accordance with ServiceNow best practice Work with program peers and stakeholders to identify and address implications of target solution architecture including considerations across operationality, maintainability, user experience and business change Lead, motivate and collaborate with team members across multiple workstreams and geographies including program leadership, Business analysts, developers, and testing peers Develop high quality design and facilitation material/artefacts such as High-level architectures, low-level architecture, and workshop presentation material Deliver as part of a team responsible for ensuring that the project is delivered on time, within budget, and to the client's satisfaction Accelerate our Business Development You will play a vital role to in growing and developing our delivery pipeline, developing new business opportunities, and expanding the firm's client base. Support in the development of proposals, supporting the creation of conceptual designs and identifying the right fit approach and solution for prospective clients Present in oral sales phases and credentialise Deloittes expertise Able to lead a team to create Demos, proof of concepts to support in the sales cycle Foster the growth of our people As a prominent member within our ServiceNow architectural & technical community you will play a significant role in developing our culture and our people in the following ways: Provide guidance and support to team members across within program delivery and our op unit Mentor and coach team members to help them develop their skills and advance their careers. Able to play a key role in our ServiceNow business and its architectural practice to develop and grow our ServiceNow capability Contribute and/or sponsor the development of innovative market solution offerings based on the ServiceNow platform. Understand and contribute to the firm's commitment to creating a more inclusive environment. Develop eminence and collaborate with wider Enterprise Architectural communities Connect to your skills and professional experience We are looking for individuals who are confident, experienced and team orientated; bringing their own experiences to strengthen our growing capability. Deloitte works best connected, and we are looking for individuals with the ability to foster relationships across the firm as well as with our clients. Essential experience Depending on target grade, proven expirience in working in the Enterprise Service Management industry, with proven expirience in the ServiceNow architecture and solution ecosystem working on applications including (but not limited to) ITSM, HRSD, iRM, ITOM, and CSM Proven track record working in ServiceNow programmes of work for large enterprises including strong digital transformation experience for tier one clients across multiple industries. Experience with working on ServiceNow integrations using ServiceNow including REST/SOAP and ServiceNows product suite (Integration Hub, Workflow Data Fabric) Demonstrated ability to work in a fast paced, challenging, and varied environment Strong digital transformation experience for tier one clients across multiple industries in an advisory or consultancy capacity. Understanding of Enterprise service management and how ServiceNow plays a fundamental technology enabler Developed presentation skills, with ability to be articulate and explain complex technical solutions across a variety of stakeholder types Demonstrate critical thinking and problem solving and is able to work without clear instruction Enthusiasm and passion for the delivery of market leading solutions that make a difference for our clients Advanced understanding of ServiceNow development practices and proficient in all phases of the software development lifecycle. Commercial awareness to manage effective client, supplier, and partner relationships. Experience in delivery using Agile delivery methodologies. Certified ServiceNow System Administrator and Application Developer. Certified ServiceNow Implementation (CIS) in 2 or more applications. Familiarity with CSDM 5.0 You must have the possession of security clearance, or ability to receive security clearance Desirable experience Not essential but preferred experience, skills, and certifications: Certified ServiceNow CMA and/or CTA Familiarity with Discovery and Service Mapping approaches Familiarity with GenAI/Agentic AI/NowAssist Certified in Prince2 and/or Agile disciplines Certified in ITIL v3/4 Foundation or higher certifications. Demonstrates thought leadership across one or more of our sectors industries. Life Science & Health care (HCLS), Consumer Energy, Resource and Industrial (ER&I) industries Technology, Media, and Telecommunications Financial Services Familiarity of project sales cycle, including programme structures, resourcing, and cost modelling Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together . click apply for full job details
About the team: We're a friendly, relaxed, and highly professional ServiceNow team that genuinely enjoys working together. Flexibility is part of our culture - in how we work, how we collaborate, and how we solve problems. We challenge each other in the best possible way: questioning ideas, pushing for better solutions, and holding ourselves to a high standard of delivery. Over time we've built deep trust through consistent results, open communication, and strong support for one another. There's no blame culture here - we take ownership of our work, learn from mistakes, and create a safe environment where people can grow, experiment, and do their best work. What you will be doing: As a Service Now Developer you will have the opportunity to join The Group at what is the most exciting point in our history. You will be a key individual in combining legacy ways of working into a clean instance of service now and help us to optimise and enhance process through developments into Service Now. You will play a key role in configuring new and existing environment, and be a technical designer for Service Now code and architecture. You will be responsible for managing the service now platform that OSB Group uses to manage its IT Operations. You will be responsible for designing, developing, and implementing solutions based on ServiceNow technologies. Working closely with the Service Now manager you will be responsible for identifying business requirements and creating technical solutions that enhance the service provision provided to the business. You will be critical part of a rapidly growing and successful IT Service Delivery function, developing the primary orchestration tool within the group and simplifying the operational application of ITSM processes. PLEASE NOTE-THIS IS A FIXED TERM CONTRACT FOR A PERIOD OF 12 MONTHS Your responsibilities will include Troubleshooting bugs, fix defects, and support users of applications developed by the enterprise application development team. Performing code reviews to ensure that the quality bar is being met with regard to coding standards, integration, extensibility, and security. Assisting in maintaining detailed documentation of application design and code generation techniques used to train other developers on ServiceNow system software. Developing, installing, and troubleshooting ServiceNow applications. Integrating Service Now with other programs. Working with process managers to fully understand business functionality, pain points and identify areas to improve. Providing logical developments to complex problem statements that simplify workloads. In return for your commitment: We offer a base salary dependent on experience of between £55,000 - £63,500 and a competitive benefits package including: Enhanced family-focused benefits Hybrid-working (3 days in office, 2 days from home) Please use this link to see the fantastic benefits available at OSB: OSB Careers About us: At OSB Group, we understand how much our people bring to our organisation, which is why we try our best to give back too! Our Purpose is to help our customers, colleagues and communities prosper and we are on a transformation journey to become 'the bank of the future'. Our commitment to professional development, flexible working, and employee well-being fosters a dynamic and supportive workplace. Do you have the skills? We are looking for talented individuals who have the experience and knowledge set out below: Robust previous experience in ServiceNow development OR Technical work on ServiceNow design and implementation is essential. A strong background in key technologies relevant to service integration include: API's, SSO, SAML, SSL, Web services, LDAP, JDBC, REST, SCP and FTPS. Strong interpersonal and communication skills (Oral & Written). Confidence and decision making. Next steps: If this sounds like you, please apply now! For internal applications please visit the internal careers page to apply. Still on the fence? Hear from our team or explore our process: OSB Careers Shortlisted candidates will go through a personalised recruitment process, that is relevant and conversational - inclusive any individual reasonable support required. We want to bring out the best in you! Diversity, Equity & Inclusion Our team value spending time together in the office, typically 3 days a week to support collaboration and connection with colleagues, but we're happy to have a conversation about what flexibility might look like for you. Not sure if you meet the spec? Let us decide. Research tells us that those from marginalised groups feel like they need to meet 100% of the criteria to apply. Here at OSB, we are committed to inclusivity and understand the value different experiences and perspectives can bring, so please don't feel like you need to check every box to apply for a role internally. We champion diversity at all levels, with Board-level Diversity Champions tracking our progress. We are proud to be signed up to the Women in Finance Charter to actively support the growth and development of senior women in our sector and are dedicated to treating all our employees and job applicants equally, opposed to discrimination on any grounds.
05/02/2026
Full time
About the team: We're a friendly, relaxed, and highly professional ServiceNow team that genuinely enjoys working together. Flexibility is part of our culture - in how we work, how we collaborate, and how we solve problems. We challenge each other in the best possible way: questioning ideas, pushing for better solutions, and holding ourselves to a high standard of delivery. Over time we've built deep trust through consistent results, open communication, and strong support for one another. There's no blame culture here - we take ownership of our work, learn from mistakes, and create a safe environment where people can grow, experiment, and do their best work. What you will be doing: As a Service Now Developer you will have the opportunity to join The Group at what is the most exciting point in our history. You will be a key individual in combining legacy ways of working into a clean instance of service now and help us to optimise and enhance process through developments into Service Now. You will play a key role in configuring new and existing environment, and be a technical designer for Service Now code and architecture. You will be responsible for managing the service now platform that OSB Group uses to manage its IT Operations. You will be responsible for designing, developing, and implementing solutions based on ServiceNow technologies. Working closely with the Service Now manager you will be responsible for identifying business requirements and creating technical solutions that enhance the service provision provided to the business. You will be critical part of a rapidly growing and successful IT Service Delivery function, developing the primary orchestration tool within the group and simplifying the operational application of ITSM processes. PLEASE NOTE-THIS IS A FIXED TERM CONTRACT FOR A PERIOD OF 12 MONTHS Your responsibilities will include Troubleshooting bugs, fix defects, and support users of applications developed by the enterprise application development team. Performing code reviews to ensure that the quality bar is being met with regard to coding standards, integration, extensibility, and security. Assisting in maintaining detailed documentation of application design and code generation techniques used to train other developers on ServiceNow system software. Developing, installing, and troubleshooting ServiceNow applications. Integrating Service Now with other programs. Working with process managers to fully understand business functionality, pain points and identify areas to improve. Providing logical developments to complex problem statements that simplify workloads. In return for your commitment: We offer a base salary dependent on experience of between £55,000 - £63,500 and a competitive benefits package including: Enhanced family-focused benefits Hybrid-working (3 days in office, 2 days from home) Please use this link to see the fantastic benefits available at OSB: OSB Careers About us: At OSB Group, we understand how much our people bring to our organisation, which is why we try our best to give back too! Our Purpose is to help our customers, colleagues and communities prosper and we are on a transformation journey to become 'the bank of the future'. Our commitment to professional development, flexible working, and employee well-being fosters a dynamic and supportive workplace. Do you have the skills? We are looking for talented individuals who have the experience and knowledge set out below: Robust previous experience in ServiceNow development OR Technical work on ServiceNow design and implementation is essential. A strong background in key technologies relevant to service integration include: API's, SSO, SAML, SSL, Web services, LDAP, JDBC, REST, SCP and FTPS. Strong interpersonal and communication skills (Oral & Written). Confidence and decision making. Next steps: If this sounds like you, please apply now! For internal applications please visit the internal careers page to apply. Still on the fence? Hear from our team or explore our process: OSB Careers Shortlisted candidates will go through a personalised recruitment process, that is relevant and conversational - inclusive any individual reasonable support required. We want to bring out the best in you! Diversity, Equity & Inclusion Our team value spending time together in the office, typically 3 days a week to support collaboration and connection with colleagues, but we're happy to have a conversation about what flexibility might look like for you. Not sure if you meet the spec? Let us decide. Research tells us that those from marginalised groups feel like they need to meet 100% of the criteria to apply. Here at OSB, we are committed to inclusivity and understand the value different experiences and perspectives can bring, so please don't feel like you need to check every box to apply for a role internally. We champion diversity at all levels, with Board-level Diversity Champions tracking our progress. We are proud to be signed up to the Women in Finance Charter to actively support the growth and development of senior women in our sector and are dedicated to treating all our employees and job applicants equally, opposed to discrimination on any grounds.
DWP. Digital with Purpose. Join DWP Digital as a ServiceNow Developer and use your expertise to develop innovative solutions on a platform that underpins critical services. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department
05/02/2026
Full time
DWP. Digital with Purpose. Join DWP Digital as a ServiceNow Developer and use your expertise to develop innovative solutions on a platform that underpins critical services. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department
Senior Business Analyst (Microsoft 365) - Government Property Agency - G7 Birmingham, Bristol, Manchester, Swindon About the job Job summary The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 55% of the government's office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. And we are looking for innovative, solutions-focused people to join our team. Representing the best covenant in the UK - His Majesty's Government - we are leading transformational programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern, cost-effective real estate service solutions. Innovation and progress are at the heart of our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged. And we're dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service. Our strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring our services meet the needs of government departments and the civil servants who use our spaces. Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth. We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction. The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community. Are you ready to play a pivotal role in shaping the future of how we collaborate with our suppliers, partners, clients and customers? We are looking for an experienced and forward thinkingSenior Business Analyst to lead the implementation ofMicrosoft 365 and the migration fromGoogle Workspace across our organisation. This role will spearhead the implementation of cutting edge Generative AI and Agentic AI capabilities usingMicrosoft CopilotandMicrosoft Copilot Studioto empower business users with intelligent automation and integrate with other enterprise platforms such as Salesforce, ServiceNow and Dynamics 365. This role will help with implementation ofMicrosoft Power Platformto design low-code/no-code solutions that streamline workflows and lead on the deployment ofMicrosoft Purviewfor data governance,Microsoft Defenderfor cloud app and endpoint security andMicrosoft Sentinelto build a world-class SIEM/SOC. This role will be responsible for gathering business requirements, analysing business processes and collaborating cross-functional teams to ensure a smooth migration and successful deployment of all Microsoft 365 digital services. This role will involve strategic planning, and ensuring the alignment of the migration with business goals. If you are passionate about digital transformation, optimising business processes, and delivering innovative solutions using AI that drive tangible business outcomes, we want to hear from you! While This Role Matters: This is not just another migration project. This is your opportunity to: Lead a Mission-Critical Transformation - Play a key role in how our organisation adopts the tools that will define how we collaborate, innovate and operate for years to come. Drive Real Change- Work closely with key decision-makers to shape processes that will have a direct impact on business productivity, employee satisfaction, and our competitive edge in creating a truly digital employee experience. Empower the Workforce- Help us empower our teams by ensuring that they have access to the best tools and knowledge to succeed in the new digital workplace. If you are ready to lead a key digital transformation project and be a part of something big, we'd love to hear from you! This is your chance tolead change,innovate, andmake a lasting impact on how our teams collaborate and succeed. Apply now and be the driver behind the transformation! KEY RESPONSIBILITIES: Business Analysis Requirements and Specifications (Functional & Technical) Elicit business, stakeholder and solution (functional/non-functional) requirements and prepare business requirements documents. Translate business needs into functional specifications for developers and solution architects, ensuring the technical implementation is aligned with business goals. System and Data Migration Strategy Design and drive the overall strategy data and systems for migrating from Google Workspace to Microsoft 365. Develop a comprehensive data inventory for migrating data (emails, documents and applications) from Google Workspace to Microsoft 365 ensuring minimal disruption to business operations. Change Impact Analysis Perform detailed assessments of the potential impact of the Microsoft 365 implementation on business processes, systems, data and roles. Leverage your analytical skills to perform gap analyses and provide data-driven recommendations that enhance productivity and support business objectives. Create a list of existing Identity Management / SSO integration with existing systems that will need to re-integrate with Microsoft 365 Entra ID (Active Directory). Information Governance - Compliance and Data Governance Ensure that the migration aligns with all applicable legal, regulatory and compliance standards. Work closely with security and legal teams to ensure information is governed effectively, including GDPR and data retention policies. Stakeholder Engagement and Communication Identify key stakeholders across the organisation, create engagement plans, and communicate business impacts, project goals and progress effectively. Ensure alignment with business needs and foster a positive attitude towards change. User Adoption and Training Collaborate with training teams to develop learning programs, tutorials, and workshops that will help users maximise their use of Microsoft 365 tools like SharePoint, OneDrive and Teams. Elevate user experience by ensuring that Microsoft 365 delivers an intuitive and seamless user experience by working with technical teams to design solutions that meet user requirements and enhance productivity. Person specification Experience & Technical Skills Significant experience of hands-on in business analysis, particularly in Microsoft 365 implementations, and migrations from Google Workspace. Proven track record in leading enterprise-wide digital transformation projects and managing large-scale IT projects. Ability to see the big picture and create a transformation roadmap that aligns with long-term business goals. Deep knowledge of Microsoft 365 (Exchange, SharePoint, OneDrive and Teams) and familiarity with Google Workspace (Gmail, Google Drive, Docs). Master at building relationships, negotiating priorities, and keeping everyone aligned towards the common goal. Comfortable working in agile environments and driving iterative improvements. Strong interpersonal and communication skills with the ability to influence at all levels. Qualifications and Accreditations Bachelor's degree in Business, Information Technology, or related field. Certified Business Analysis Professional (CBAP) or equivalent. Microsoft 365 Certified. PMP or PRINCE2 Certification. Familiarity with SFIA Framework is a plus.
04/02/2026
Full time
Senior Business Analyst (Microsoft 365) - Government Property Agency - G7 Birmingham, Bristol, Manchester, Swindon About the job Job summary The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 55% of the government's office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. And we are looking for innovative, solutions-focused people to join our team. Representing the best covenant in the UK - His Majesty's Government - we are leading transformational programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern, cost-effective real estate service solutions. Innovation and progress are at the heart of our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged. And we're dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service. Our strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring our services meet the needs of government departments and the civil servants who use our spaces. Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth. We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction. The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community. Are you ready to play a pivotal role in shaping the future of how we collaborate with our suppliers, partners, clients and customers? We are looking for an experienced and forward thinkingSenior Business Analyst to lead the implementation ofMicrosoft 365 and the migration fromGoogle Workspace across our organisation. This role will spearhead the implementation of cutting edge Generative AI and Agentic AI capabilities usingMicrosoft CopilotandMicrosoft Copilot Studioto empower business users with intelligent automation and integrate with other enterprise platforms such as Salesforce, ServiceNow and Dynamics 365. This role will help with implementation ofMicrosoft Power Platformto design low-code/no-code solutions that streamline workflows and lead on the deployment ofMicrosoft Purviewfor data governance,Microsoft Defenderfor cloud app and endpoint security andMicrosoft Sentinelto build a world-class SIEM/SOC. This role will be responsible for gathering business requirements, analysing business processes and collaborating cross-functional teams to ensure a smooth migration and successful deployment of all Microsoft 365 digital services. This role will involve strategic planning, and ensuring the alignment of the migration with business goals. If you are passionate about digital transformation, optimising business processes, and delivering innovative solutions using AI that drive tangible business outcomes, we want to hear from you! While This Role Matters: This is not just another migration project. This is your opportunity to: Lead a Mission-Critical Transformation - Play a key role in how our organisation adopts the tools that will define how we collaborate, innovate and operate for years to come. Drive Real Change- Work closely with key decision-makers to shape processes that will have a direct impact on business productivity, employee satisfaction, and our competitive edge in creating a truly digital employee experience. Empower the Workforce- Help us empower our teams by ensuring that they have access to the best tools and knowledge to succeed in the new digital workplace. If you are ready to lead a key digital transformation project and be a part of something big, we'd love to hear from you! This is your chance tolead change,innovate, andmake a lasting impact on how our teams collaborate and succeed. Apply now and be the driver behind the transformation! KEY RESPONSIBILITIES: Business Analysis Requirements and Specifications (Functional & Technical) Elicit business, stakeholder and solution (functional/non-functional) requirements and prepare business requirements documents. Translate business needs into functional specifications for developers and solution architects, ensuring the technical implementation is aligned with business goals. System and Data Migration Strategy Design and drive the overall strategy data and systems for migrating from Google Workspace to Microsoft 365. Develop a comprehensive data inventory for migrating data (emails, documents and applications) from Google Workspace to Microsoft 365 ensuring minimal disruption to business operations. Change Impact Analysis Perform detailed assessments of the potential impact of the Microsoft 365 implementation on business processes, systems, data and roles. Leverage your analytical skills to perform gap analyses and provide data-driven recommendations that enhance productivity and support business objectives. Create a list of existing Identity Management / SSO integration with existing systems that will need to re-integrate with Microsoft 365 Entra ID (Active Directory). Information Governance - Compliance and Data Governance Ensure that the migration aligns with all applicable legal, regulatory and compliance standards. Work closely with security and legal teams to ensure information is governed effectively, including GDPR and data retention policies. Stakeholder Engagement and Communication Identify key stakeholders across the organisation, create engagement plans, and communicate business impacts, project goals and progress effectively. Ensure alignment with business needs and foster a positive attitude towards change. User Adoption and Training Collaborate with training teams to develop learning programs, tutorials, and workshops that will help users maximise their use of Microsoft 365 tools like SharePoint, OneDrive and Teams. Elevate user experience by ensuring that Microsoft 365 delivers an intuitive and seamless user experience by working with technical teams to design solutions that meet user requirements and enhance productivity. Person specification Experience & Technical Skills Significant experience of hands-on in business analysis, particularly in Microsoft 365 implementations, and migrations from Google Workspace. Proven track record in leading enterprise-wide digital transformation projects and managing large-scale IT projects. Ability to see the big picture and create a transformation roadmap that aligns with long-term business goals. Deep knowledge of Microsoft 365 (Exchange, SharePoint, OneDrive and Teams) and familiarity with Google Workspace (Gmail, Google Drive, Docs). Master at building relationships, negotiating priorities, and keeping everyone aligned towards the common goal. Comfortable working in agile environments and driving iterative improvements. Strong interpersonal and communication skills with the ability to influence at all levels. Qualifications and Accreditations Bachelor's degree in Business, Information Technology, or related field. Certified Business Analysis Professional (CBAP) or equivalent. Microsoft 365 Certified. PMP or PRINCE2 Certification. Familiarity with SFIA Framework is a plus.
Senior Business Analyst (Microsoft 365) - Government Property Agency - G7 Birmingham, Bristol, Manchester, Swindon About the job Job summary The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 55% of the government's office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. And we are looking for innovative, solutions-focused people to join our team. Representing the best covenant in the UK - His Majesty's Government - we are leading transformational programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern, cost-effective real estate service solutions. Innovation and progress are at the heart of our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged. And we're dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service. Our strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring our services meet the needs of government departments and the civil servants who use our spaces. Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth. We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction. The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community. Are you ready to play a pivotal role in shaping the future of how we collaborate with our suppliers, partners, clients and customers? We are looking for an experienced and forward thinkingSenior Business Analyst to lead the implementation ofMicrosoft 365 and the migration fromGoogle Workspace across our organisation. This role will spearhead the implementation of cutting edge Generative AI and Agentic AI capabilities usingMicrosoft CopilotandMicrosoft Copilot Studioto empower business users with intelligent automation and integrate with other enterprise platforms such as Salesforce, ServiceNow and Dynamics 365. This role will help with implementation ofMicrosoft Power Platformto design low-code/no-code solutions that streamline workflows and lead on the deployment ofMicrosoft Purviewfor data governance,Microsoft Defenderfor cloud app and endpoint security andMicrosoft Sentinelto build a world-class SIEM/SOC. This role will be responsible for gathering business requirements, analysing business processes and collaborating cross-functional teams to ensure a smooth migration and successful deployment of all Microsoft 365 digital services. This role will involve strategic planning, and ensuring the alignment of the migration with business goals. If you are passionate about digital transformation, optimising business processes, and delivering innovative solutions using AI that drive tangible business outcomes, we want to hear from you! While This Role Matters: This is not just another migration project. This is your opportunity to: Lead a Mission-Critical Transformation - Play a key role in how our organisation adopts the tools that will define how we collaborate, innovate and operate for years to come. Drive Real Change- Work closely with key decision-makers to shape processes that will have a direct impact on business productivity, employee satisfaction, and our competitive edge in creating a truly digital employee experience. Empower the Workforce- Help us empower our teams by ensuring that they have access to the best tools and knowledge to succeed in the new digital workplace. If you are ready to lead a key digital transformation project and be a part of something big, we'd love to hear from you! This is your chance tolead change,innovate, andmake a lasting impact on how our teams collaborate and succeed. Apply now and be the driver behind the transformation! KEY RESPONSIBILITIES: Business Analysis Requirements and Specifications (Functional & Technical) Elicit business, stakeholder and solution (functional/non-functional) requirements and prepare business requirements documents. Translate business needs into functional specifications for developers and solution architects, ensuring the technical implementation is aligned with business goals. System and Data Migration Strategy Design and drive the overall strategy data and systems for migrating from Google Workspace to Microsoft 365. Develop a comprehensive data inventory for migrating data (emails, documents and applications) from Google Workspace to Microsoft 365 ensuring minimal disruption to business operations. Change Impact Analysis Perform detailed assessments of the potential impact of the Microsoft 365 implementation on business processes, systems, data and roles. Leverage your analytical skills to perform gap analyses and provide data-driven recommendations that enhance productivity and support business objectives. Create a list of existing Identity Management / SSO integration with existing systems that will need to re-integrate with Microsoft 365 Entra ID (Active Directory). Information Governance - Compliance and Data Governance Ensure that the migration aligns with all applicable legal, regulatory and compliance standards. Work closely with security and legal teams to ensure information is governed effectively, including GDPR and data retention policies. Stakeholder Engagement and Communication Identify key stakeholders across the organisation, create engagement plans, and communicate business impacts, project goals and progress effectively. Ensure alignment with business needs and foster a positive attitude towards change. User Adoption and Training Collaborate with training teams to develop learning programs, tutorials, and workshops that will help users maximise their use of Microsoft 365 tools like SharePoint, OneDrive and Teams. Elevate user experience by ensuring that Microsoft 365 delivers an intuitive and seamless user experience by working with technical teams to design solutions that meet user requirements and enhance productivity. Person specification Experience & Technical Skills Significant experience of hands-on in business analysis, particularly in Microsoft 365 implementations, and migrations from Google Workspace. Proven track record in leading enterprise-wide digital transformation projects and managing large-scale IT projects. Ability to see the big picture and create a transformation roadmap that aligns with long-term business goals. Deep knowledge of Microsoft 365 (Exchange, SharePoint, OneDrive and Teams) and familiarity with Google Workspace (Gmail, Google Drive, Docs). Master at building relationships, negotiating priorities, and keeping everyone aligned towards the common goal. Comfortable working in agile environments and driving iterative improvements. Strong interpersonal and communication skills with the ability to influence at all levels. Qualifications and Accreditations Bachelor's degree in Business, Information Technology, or related field. Certified Business Analysis Professional (CBAP) or equivalent. Microsoft 365 Certified. PMP or PRINCE2 Certification. Familiarity with SFIA Framework is a plus.
04/02/2026
Full time
Senior Business Analyst (Microsoft 365) - Government Property Agency - G7 Birmingham, Bristol, Manchester, Swindon About the job Job summary The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 55% of the government's office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. And we are looking for innovative, solutions-focused people to join our team. Representing the best covenant in the UK - His Majesty's Government - we are leading transformational programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern, cost-effective real estate service solutions. Innovation and progress are at the heart of our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged. And we're dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service. Our strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring our services meet the needs of government departments and the civil servants who use our spaces. Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth. We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction. The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community. Are you ready to play a pivotal role in shaping the future of how we collaborate with our suppliers, partners, clients and customers? We are looking for an experienced and forward thinkingSenior Business Analyst to lead the implementation ofMicrosoft 365 and the migration fromGoogle Workspace across our organisation. This role will spearhead the implementation of cutting edge Generative AI and Agentic AI capabilities usingMicrosoft CopilotandMicrosoft Copilot Studioto empower business users with intelligent automation and integrate with other enterprise platforms such as Salesforce, ServiceNow and Dynamics 365. This role will help with implementation ofMicrosoft Power Platformto design low-code/no-code solutions that streamline workflows and lead on the deployment ofMicrosoft Purviewfor data governance,Microsoft Defenderfor cloud app and endpoint security andMicrosoft Sentinelto build a world-class SIEM/SOC. This role will be responsible for gathering business requirements, analysing business processes and collaborating cross-functional teams to ensure a smooth migration and successful deployment of all Microsoft 365 digital services. This role will involve strategic planning, and ensuring the alignment of the migration with business goals. If you are passionate about digital transformation, optimising business processes, and delivering innovative solutions using AI that drive tangible business outcomes, we want to hear from you! While This Role Matters: This is not just another migration project. This is your opportunity to: Lead a Mission-Critical Transformation - Play a key role in how our organisation adopts the tools that will define how we collaborate, innovate and operate for years to come. Drive Real Change- Work closely with key decision-makers to shape processes that will have a direct impact on business productivity, employee satisfaction, and our competitive edge in creating a truly digital employee experience. Empower the Workforce- Help us empower our teams by ensuring that they have access to the best tools and knowledge to succeed in the new digital workplace. If you are ready to lead a key digital transformation project and be a part of something big, we'd love to hear from you! This is your chance tolead change,innovate, andmake a lasting impact on how our teams collaborate and succeed. Apply now and be the driver behind the transformation! KEY RESPONSIBILITIES: Business Analysis Requirements and Specifications (Functional & Technical) Elicit business, stakeholder and solution (functional/non-functional) requirements and prepare business requirements documents. Translate business needs into functional specifications for developers and solution architects, ensuring the technical implementation is aligned with business goals. System and Data Migration Strategy Design and drive the overall strategy data and systems for migrating from Google Workspace to Microsoft 365. Develop a comprehensive data inventory for migrating data (emails, documents and applications) from Google Workspace to Microsoft 365 ensuring minimal disruption to business operations. Change Impact Analysis Perform detailed assessments of the potential impact of the Microsoft 365 implementation on business processes, systems, data and roles. Leverage your analytical skills to perform gap analyses and provide data-driven recommendations that enhance productivity and support business objectives. Create a list of existing Identity Management / SSO integration with existing systems that will need to re-integrate with Microsoft 365 Entra ID (Active Directory). Information Governance - Compliance and Data Governance Ensure that the migration aligns with all applicable legal, regulatory and compliance standards. Work closely with security and legal teams to ensure information is governed effectively, including GDPR and data retention policies. Stakeholder Engagement and Communication Identify key stakeholders across the organisation, create engagement plans, and communicate business impacts, project goals and progress effectively. Ensure alignment with business needs and foster a positive attitude towards change. User Adoption and Training Collaborate with training teams to develop learning programs, tutorials, and workshops that will help users maximise their use of Microsoft 365 tools like SharePoint, OneDrive and Teams. Elevate user experience by ensuring that Microsoft 365 delivers an intuitive and seamless user experience by working with technical teams to design solutions that meet user requirements and enhance productivity. Person specification Experience & Technical Skills Significant experience of hands-on in business analysis, particularly in Microsoft 365 implementations, and migrations from Google Workspace. Proven track record in leading enterprise-wide digital transformation projects and managing large-scale IT projects. Ability to see the big picture and create a transformation roadmap that aligns with long-term business goals. Deep knowledge of Microsoft 365 (Exchange, SharePoint, OneDrive and Teams) and familiarity with Google Workspace (Gmail, Google Drive, Docs). Master at building relationships, negotiating priorities, and keeping everyone aligned towards the common goal. Comfortable working in agile environments and driving iterative improvements. Strong interpersonal and communication skills with the ability to influence at all levels. Qualifications and Accreditations Bachelor's degree in Business, Information Technology, or related field. Certified Business Analysis Professional (CBAP) or equivalent. Microsoft 365 Certified. PMP or PRINCE2 Certification. Familiarity with SFIA Framework is a plus.
Senior Business Analyst (Microsoft 365) - Government Property Agency - G7 Birmingham, Bristol, Manchester, Swindon About the job Job summary The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 55% of the government's office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. And we are looking for innovative, solutions-focused people to join our team. Representing the best covenant in the UK - His Majesty's Government - we are leading transformational programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern, cost-effective real estate service solutions. Innovation and progress are at the heart of our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged. And we're dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service. Our strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring our services meet the needs of government departments and the civil servants who use our spaces. Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth. We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction. The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community. Are you ready to play a pivotal role in shaping the future of how we collaborate with our suppliers, partners, clients and customers? We are looking for an experienced and forward thinkingSenior Business Analyst to lead the implementation ofMicrosoft 365 and the migration fromGoogle Workspace across our organisation. This role will spearhead the implementation of cutting edge Generative AI and Agentic AI capabilities usingMicrosoft CopilotandMicrosoft Copilot Studioto empower business users with intelligent automation and integrate with other enterprise platforms such as Salesforce, ServiceNow and Dynamics 365. This role will help with implementation ofMicrosoft Power Platformto design low-code/no-code solutions that streamline workflows and lead on the deployment ofMicrosoft Purviewfor data governance,Microsoft Defenderfor cloud app and endpoint security andMicrosoft Sentinelto build a world-class SIEM/SOC. This role will be responsible for gathering business requirements, analysing business processes and collaborating cross-functional teams to ensure a smooth migration and successful deployment of all Microsoft 365 digital services. This role will involve strategic planning, and ensuring the alignment of the migration with business goals. If you are passionate about digital transformation, optimising business processes, and delivering innovative solutions using AI that drive tangible business outcomes, we want to hear from you! While This Role Matters: This is not just another migration project. This is your opportunity to: Lead a Mission-Critical Transformation - Play a key role in how our organisation adopts the tools that will define how we collaborate, innovate and operate for years to come. Drive Real Change- Work closely with key decision-makers to shape processes that will have a direct impact on business productivity, employee satisfaction, and our competitive edge in creating a truly digital employee experience. Empower the Workforce- Help us empower our teams by ensuring that they have access to the best tools and knowledge to succeed in the new digital workplace. If you are ready to lead a key digital transformation project and be a part of something big, we'd love to hear from you! This is your chance tolead change,innovate, andmake a lasting impact on how our teams collaborate and succeed. Apply now and be the driver behind the transformation! KEY RESPONSIBILITIES: Business Analysis Requirements and Specifications (Functional & Technical) Elicit business, stakeholder and solution (functional/non-functional) requirements and prepare business requirements documents. Translate business needs into functional specifications for developers and solution architects, ensuring the technical implementation is aligned with business goals. System and Data Migration Strategy Design and drive the overall strategy data and systems for migrating from Google Workspace to Microsoft 365. Develop a comprehensive data inventory for migrating data (emails, documents and applications) from Google Workspace to Microsoft 365 ensuring minimal disruption to business operations. Change Impact Analysis Perform detailed assessments of the potential impact of the Microsoft 365 implementation on business processes, systems, data and roles. Leverage your analytical skills to perform gap analyses and provide data-driven recommendations that enhance productivity and support business objectives. Create a list of existing Identity Management / SSO integration with existing systems that will need to re-integrate with Microsoft 365 Entra ID (Active Directory). Information Governance - Compliance and Data Governance Ensure that the migration aligns with all applicable legal, regulatory and compliance standards. Work closely with security and legal teams to ensure information is governed effectively, including GDPR and data retention policies. Stakeholder Engagement and Communication Identify key stakeholders across the organisation, create engagement plans, and communicate business impacts, project goals and progress effectively. Ensure alignment with business needs and foster a positive attitude towards change. User Adoption and Training Collaborate with training teams to develop learning programs, tutorials, and workshops that will help users maximise their use of Microsoft 365 tools like SharePoint, OneDrive and Teams. Elevate user experience by ensuring that Microsoft 365 delivers an intuitive and seamless user experience by working with technical teams to design solutions that meet user requirements and enhance productivity. Person specification Experience & Technical Skills Significant experience of hands-on in business analysis, particularly in Microsoft 365 implementations, and migrations from Google Workspace. Proven track record in leading enterprise-wide digital transformation projects and managing large-scale IT projects. Ability to see the big picture and create a transformation roadmap that aligns with long-term business goals. Deep knowledge of Microsoft 365 (Exchange, SharePoint, OneDrive and Teams) and familiarity with Google Workspace (Gmail, Google Drive, Docs). Master at building relationships, negotiating priorities, and keeping everyone aligned towards the common goal. Comfortable working in agile environments and driving iterative improvements. Strong interpersonal and communication skills with the ability to influence at all levels. Qualifications and Accreditations Bachelor's degree in Business, Information Technology, or related field. Certified Business Analysis Professional (CBAP) or equivalent. Microsoft 365 Certified. PMP or PRINCE2 Certification. Familiarity with SFIA Framework is a plus.
04/02/2026
Full time
Senior Business Analyst (Microsoft 365) - Government Property Agency - G7 Birmingham, Bristol, Manchester, Swindon About the job Job summary The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 55% of the government's office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. And we are looking for innovative, solutions-focused people to join our team. Representing the best covenant in the UK - His Majesty's Government - we are leading transformational programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern, cost-effective real estate service solutions. Innovation and progress are at the heart of our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged. And we're dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service. Our strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring our services meet the needs of government departments and the civil servants who use our spaces. Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth. We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction. The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community. Are you ready to play a pivotal role in shaping the future of how we collaborate with our suppliers, partners, clients and customers? We are looking for an experienced and forward thinkingSenior Business Analyst to lead the implementation ofMicrosoft 365 and the migration fromGoogle Workspace across our organisation. This role will spearhead the implementation of cutting edge Generative AI and Agentic AI capabilities usingMicrosoft CopilotandMicrosoft Copilot Studioto empower business users with intelligent automation and integrate with other enterprise platforms such as Salesforce, ServiceNow and Dynamics 365. This role will help with implementation ofMicrosoft Power Platformto design low-code/no-code solutions that streamline workflows and lead on the deployment ofMicrosoft Purviewfor data governance,Microsoft Defenderfor cloud app and endpoint security andMicrosoft Sentinelto build a world-class SIEM/SOC. This role will be responsible for gathering business requirements, analysing business processes and collaborating cross-functional teams to ensure a smooth migration and successful deployment of all Microsoft 365 digital services. This role will involve strategic planning, and ensuring the alignment of the migration with business goals. If you are passionate about digital transformation, optimising business processes, and delivering innovative solutions using AI that drive tangible business outcomes, we want to hear from you! While This Role Matters: This is not just another migration project. This is your opportunity to: Lead a Mission-Critical Transformation - Play a key role in how our organisation adopts the tools that will define how we collaborate, innovate and operate for years to come. Drive Real Change- Work closely with key decision-makers to shape processes that will have a direct impact on business productivity, employee satisfaction, and our competitive edge in creating a truly digital employee experience. Empower the Workforce- Help us empower our teams by ensuring that they have access to the best tools and knowledge to succeed in the new digital workplace. If you are ready to lead a key digital transformation project and be a part of something big, we'd love to hear from you! This is your chance tolead change,innovate, andmake a lasting impact on how our teams collaborate and succeed. Apply now and be the driver behind the transformation! KEY RESPONSIBILITIES: Business Analysis Requirements and Specifications (Functional & Technical) Elicit business, stakeholder and solution (functional/non-functional) requirements and prepare business requirements documents. Translate business needs into functional specifications for developers and solution architects, ensuring the technical implementation is aligned with business goals. System and Data Migration Strategy Design and drive the overall strategy data and systems for migrating from Google Workspace to Microsoft 365. Develop a comprehensive data inventory for migrating data (emails, documents and applications) from Google Workspace to Microsoft 365 ensuring minimal disruption to business operations. Change Impact Analysis Perform detailed assessments of the potential impact of the Microsoft 365 implementation on business processes, systems, data and roles. Leverage your analytical skills to perform gap analyses and provide data-driven recommendations that enhance productivity and support business objectives. Create a list of existing Identity Management / SSO integration with existing systems that will need to re-integrate with Microsoft 365 Entra ID (Active Directory). Information Governance - Compliance and Data Governance Ensure that the migration aligns with all applicable legal, regulatory and compliance standards. Work closely with security and legal teams to ensure information is governed effectively, including GDPR and data retention policies. Stakeholder Engagement and Communication Identify key stakeholders across the organisation, create engagement plans, and communicate business impacts, project goals and progress effectively. Ensure alignment with business needs and foster a positive attitude towards change. User Adoption and Training Collaborate with training teams to develop learning programs, tutorials, and workshops that will help users maximise their use of Microsoft 365 tools like SharePoint, OneDrive and Teams. Elevate user experience by ensuring that Microsoft 365 delivers an intuitive and seamless user experience by working with technical teams to design solutions that meet user requirements and enhance productivity. Person specification Experience & Technical Skills Significant experience of hands-on in business analysis, particularly in Microsoft 365 implementations, and migrations from Google Workspace. Proven track record in leading enterprise-wide digital transformation projects and managing large-scale IT projects. Ability to see the big picture and create a transformation roadmap that aligns with long-term business goals. Deep knowledge of Microsoft 365 (Exchange, SharePoint, OneDrive and Teams) and familiarity with Google Workspace (Gmail, Google Drive, Docs). Master at building relationships, negotiating priorities, and keeping everyone aligned towards the common goal. Comfortable working in agile environments and driving iterative improvements. Strong interpersonal and communication skills with the ability to influence at all levels. Qualifications and Accreditations Bachelor's degree in Business, Information Technology, or related field. Certified Business Analysis Professional (CBAP) or equivalent. Microsoft 365 Certified. PMP or PRINCE2 Certification. Familiarity with SFIA Framework is a plus.
Senior Business Analyst (Microsoft 365) - Government Property Agency - G7 Birmingham, Bristol, Manchester, Swindon About the job Job summary The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 55% of the government's office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. And we are looking for innovative, solutions-focused people to join our team. Representing the best covenant in the UK - His Majesty's Government - we are leading transformational programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern, cost-effective real estate service solutions. Innovation and progress are at the heart of our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged. And we're dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service. Our strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring our services meet the needs of government departments and the civil servants who use our spaces. Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth. We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction. The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community. Are you ready to play a pivotal role in shaping the future of how we collaborate with our suppliers, partners, clients and customers? We are looking for an experienced and forward thinkingSenior Business Analyst to lead the implementation ofMicrosoft 365 and the migration fromGoogle Workspace across our organisation. This role will spearhead the implementation of cutting edge Generative AI and Agentic AI capabilities usingMicrosoft CopilotandMicrosoft Copilot Studioto empower business users with intelligent automation and integrate with other enterprise platforms such as Salesforce, ServiceNow and Dynamics 365. This role will help with implementation ofMicrosoft Power Platformto design low-code/no-code solutions that streamline workflows and lead on the deployment ofMicrosoft Purviewfor data governance,Microsoft Defenderfor cloud app and endpoint security andMicrosoft Sentinelto build a world-class SIEM/SOC. This role will be responsible for gathering business requirements, analysing business processes and collaborating cross-functional teams to ensure a smooth migration and successful deployment of all Microsoft 365 digital services. This role will involve strategic planning, and ensuring the alignment of the migration with business goals. If you are passionate about digital transformation, optimising business processes, and delivering innovative solutions using AI that drive tangible business outcomes, we want to hear from you! While This Role Matters: This is not just another migration project. This is your opportunity to: Lead a Mission-Critical Transformation - Play a key role in how our organisation adopts the tools that will define how we collaborate, innovate and operate for years to come. Drive Real Change- Work closely with key decision-makers to shape processes that will have a direct impact on business productivity, employee satisfaction, and our competitive edge in creating a truly digital employee experience. Empower the Workforce- Help us empower our teams by ensuring that they have access to the best tools and knowledge to succeed in the new digital workplace. If you are ready to lead a key digital transformation project and be a part of something big, we'd love to hear from you! This is your chance tolead change,innovate, andmake a lasting impact on how our teams collaborate and succeed. Apply now and be the driver behind the transformation! KEY RESPONSIBILITIES: Business Analysis Requirements and Specifications (Functional & Technical) Elicit business, stakeholder and solution (functional/non-functional) requirements and prepare business requirements documents. Translate business needs into functional specifications for developers and solution architects, ensuring the technical implementation is aligned with business goals. System and Data Migration Strategy Design and drive the overall strategy data and systems for migrating from Google Workspace to Microsoft 365. Develop a comprehensive data inventory for migrating data (emails, documents and applications) from Google Workspace to Microsoft 365 ensuring minimal disruption to business operations. Change Impact Analysis Perform detailed assessments of the potential impact of the Microsoft 365 implementation on business processes, systems, data and roles. Leverage your analytical skills to perform gap analyses and provide data-driven recommendations that enhance productivity and support business objectives. Create a list of existing Identity Management / SSO integration with existing systems that will need to re-integrate with Microsoft 365 Entra ID (Active Directory). Information Governance - Compliance and Data Governance Ensure that the migration aligns with all applicable legal, regulatory and compliance standards. Work closely with security and legal teams to ensure information is governed effectively, including GDPR and data retention policies. Stakeholder Engagement and Communication Identify key stakeholders across the organisation, create engagement plans, and communicate business impacts, project goals and progress effectively. Ensure alignment with business needs and foster a positive attitude towards change. User Adoption and Training Collaborate with training teams to develop learning programs, tutorials, and workshops that will help users maximise their use of Microsoft 365 tools like SharePoint, OneDrive and Teams. Elevate user experience by ensuring that Microsoft 365 delivers an intuitive and seamless user experience by working with technical teams to design solutions that meet user requirements and enhance productivity. Person specification Experience & Technical Skills Significant experience of hands-on in business analysis, particularly in Microsoft 365 implementations, and migrations from Google Workspace. Proven track record in leading enterprise-wide digital transformation projects and managing large-scale IT projects. Ability to see the big picture and create a transformation roadmap that aligns with long-term business goals. Deep knowledge of Microsoft 365 (Exchange, SharePoint, OneDrive and Teams) and familiarity with Google Workspace (Gmail, Google Drive, Docs). Master at building relationships, negotiating priorities, and keeping everyone aligned towards the common goal. Comfortable working in agile environments and driving iterative improvements. Strong interpersonal and communication skills with the ability to influence at all levels. Qualifications and Accreditations Bachelor's degree in Business, Information Technology, or related field. Certified Business Analysis Professional (CBAP) or equivalent. Microsoft 365 Certified. PMP or PRINCE2 Certification. Familiarity with SFIA Framework is a plus.
04/02/2026
Full time
Senior Business Analyst (Microsoft 365) - Government Property Agency - G7 Birmingham, Bristol, Manchester, Swindon About the job Job summary The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 55% of the government's office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. And we are looking for innovative, solutions-focused people to join our team. Representing the best covenant in the UK - His Majesty's Government - we are leading transformational programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern, cost-effective real estate service solutions. Innovation and progress are at the heart of our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged. And we're dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service. Our strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring our services meet the needs of government departments and the civil servants who use our spaces. Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth. We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction. The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community. Are you ready to play a pivotal role in shaping the future of how we collaborate with our suppliers, partners, clients and customers? We are looking for an experienced and forward thinkingSenior Business Analyst to lead the implementation ofMicrosoft 365 and the migration fromGoogle Workspace across our organisation. This role will spearhead the implementation of cutting edge Generative AI and Agentic AI capabilities usingMicrosoft CopilotandMicrosoft Copilot Studioto empower business users with intelligent automation and integrate with other enterprise platforms such as Salesforce, ServiceNow and Dynamics 365. This role will help with implementation ofMicrosoft Power Platformto design low-code/no-code solutions that streamline workflows and lead on the deployment ofMicrosoft Purviewfor data governance,Microsoft Defenderfor cloud app and endpoint security andMicrosoft Sentinelto build a world-class SIEM/SOC. This role will be responsible for gathering business requirements, analysing business processes and collaborating cross-functional teams to ensure a smooth migration and successful deployment of all Microsoft 365 digital services. This role will involve strategic planning, and ensuring the alignment of the migration with business goals. If you are passionate about digital transformation, optimising business processes, and delivering innovative solutions using AI that drive tangible business outcomes, we want to hear from you! While This Role Matters: This is not just another migration project. This is your opportunity to: Lead a Mission-Critical Transformation - Play a key role in how our organisation adopts the tools that will define how we collaborate, innovate and operate for years to come. Drive Real Change- Work closely with key decision-makers to shape processes that will have a direct impact on business productivity, employee satisfaction, and our competitive edge in creating a truly digital employee experience. Empower the Workforce- Help us empower our teams by ensuring that they have access to the best tools and knowledge to succeed in the new digital workplace. If you are ready to lead a key digital transformation project and be a part of something big, we'd love to hear from you! This is your chance tolead change,innovate, andmake a lasting impact on how our teams collaborate and succeed. Apply now and be the driver behind the transformation! KEY RESPONSIBILITIES: Business Analysis Requirements and Specifications (Functional & Technical) Elicit business, stakeholder and solution (functional/non-functional) requirements and prepare business requirements documents. Translate business needs into functional specifications for developers and solution architects, ensuring the technical implementation is aligned with business goals. System and Data Migration Strategy Design and drive the overall strategy data and systems for migrating from Google Workspace to Microsoft 365. Develop a comprehensive data inventory for migrating data (emails, documents and applications) from Google Workspace to Microsoft 365 ensuring minimal disruption to business operations. Change Impact Analysis Perform detailed assessments of the potential impact of the Microsoft 365 implementation on business processes, systems, data and roles. Leverage your analytical skills to perform gap analyses and provide data-driven recommendations that enhance productivity and support business objectives. Create a list of existing Identity Management / SSO integration with existing systems that will need to re-integrate with Microsoft 365 Entra ID (Active Directory). Information Governance - Compliance and Data Governance Ensure that the migration aligns with all applicable legal, regulatory and compliance standards. Work closely with security and legal teams to ensure information is governed effectively, including GDPR and data retention policies. Stakeholder Engagement and Communication Identify key stakeholders across the organisation, create engagement plans, and communicate business impacts, project goals and progress effectively. Ensure alignment with business needs and foster a positive attitude towards change. User Adoption and Training Collaborate with training teams to develop learning programs, tutorials, and workshops that will help users maximise their use of Microsoft 365 tools like SharePoint, OneDrive and Teams. Elevate user experience by ensuring that Microsoft 365 delivers an intuitive and seamless user experience by working with technical teams to design solutions that meet user requirements and enhance productivity. Person specification Experience & Technical Skills Significant experience of hands-on in business analysis, particularly in Microsoft 365 implementations, and migrations from Google Workspace. Proven track record in leading enterprise-wide digital transformation projects and managing large-scale IT projects. Ability to see the big picture and create a transformation roadmap that aligns with long-term business goals. Deep knowledge of Microsoft 365 (Exchange, SharePoint, OneDrive and Teams) and familiarity with Google Workspace (Gmail, Google Drive, Docs). Master at building relationships, negotiating priorities, and keeping everyone aligned towards the common goal. Comfortable working in agile environments and driving iterative improvements. Strong interpersonal and communication skills with the ability to influence at all levels. Qualifications and Accreditations Bachelor's degree in Business, Information Technology, or related field. Certified Business Analysis Professional (CBAP) or equivalent. Microsoft 365 Certified. PMP or PRINCE2 Certification. Familiarity with SFIA Framework is a plus.
ServiceNow Development Manager Salary: up to 83,500 per annum plus 20% bonus, Car or Car allowance and other Veolia benefits Grade: 6.1 Location: Remote with an element of Travel (UK, London EU) When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Access to our enhanced company pension scheme Private Medical Insurance Company car or allowance 6,600 Per annum Access to a range of resources to support your physical, mental and financial health, so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household What you'll be doing: Ensuring that the Veolia Group ServiceNow platform is stable, secure,up to date, compliant, fit for purpose and fit for use. Act as an exemplar to ensure that all development, coding, and configuration activities meet with the highest standards, best practice, ServiceNow guidance and DSM internal policies and processes. Ensure projects align with strategic goals, are delivered on time and to the highest standards of quality, and promote best practices for continuous improvement of the platform. Matrix responsibility for a team of 6-12 ServiceNow developers, administrators, and technical analysts. Understanding and translating business requirements into technical solutions Ensuring platform availability and performance meets SLA commitments Driving platform evolution through guidance, training and change management support Measuring and reporting on platform performance and compliance (technical and licence) What we're looking for: Essential: Bachelor's degree or equivalent in Computer Science, Information Technology, or related field 5+ years ServiceNow development experience with CSA or CAD certifications 3+ years people management experience in technical environments Expert knowledge of ServiceNow modules (ITSM, ITOM, HRSD, CSM) Strong experience with JavaScript, REST/SOAP APIs, and system integrations Proven track record of delivering complex ServiceNow implementations Excellent communication and stakeholder management skills Experience with SAFe/Agile/Scrum methodologies ServiceNow Development Manager ITIL Foundation certification Desirable: Master's degree in relevant field ServiceNow CIS certifications in multiple areas Experience with ServiceNow Performance Analytics and Predictive Intelligence Knowledge of cloud platforms (AWS, Azure, GCP) Project Management certification (PMP, Prince2) Familiarity with DevOps practices and CI/CD pipelines Previous consulting or vendor management experience What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
03/02/2026
Full time
ServiceNow Development Manager Salary: up to 83,500 per annum plus 20% bonus, Car or Car allowance and other Veolia benefits Grade: 6.1 Location: Remote with an element of Travel (UK, London EU) When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Access to our enhanced company pension scheme Private Medical Insurance Company car or allowance 6,600 Per annum Access to a range of resources to support your physical, mental and financial health, so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household What you'll be doing: Ensuring that the Veolia Group ServiceNow platform is stable, secure,up to date, compliant, fit for purpose and fit for use. Act as an exemplar to ensure that all development, coding, and configuration activities meet with the highest standards, best practice, ServiceNow guidance and DSM internal policies and processes. Ensure projects align with strategic goals, are delivered on time and to the highest standards of quality, and promote best practices for continuous improvement of the platform. Matrix responsibility for a team of 6-12 ServiceNow developers, administrators, and technical analysts. Understanding and translating business requirements into technical solutions Ensuring platform availability and performance meets SLA commitments Driving platform evolution through guidance, training and change management support Measuring and reporting on platform performance and compliance (technical and licence) What we're looking for: Essential: Bachelor's degree or equivalent in Computer Science, Information Technology, or related field 5+ years ServiceNow development experience with CSA or CAD certifications 3+ years people management experience in technical environments Expert knowledge of ServiceNow modules (ITSM, ITOM, HRSD, CSM) Strong experience with JavaScript, REST/SOAP APIs, and system integrations Proven track record of delivering complex ServiceNow implementations Excellent communication and stakeholder management skills Experience with SAFe/Agile/Scrum methodologies ServiceNow Development Manager ITIL Foundation certification Desirable: Master's degree in relevant field ServiceNow CIS certifications in multiple areas Experience with ServiceNow Performance Analytics and Predictive Intelligence Knowledge of cloud platforms (AWS, Azure, GCP) Project Management certification (PMP, Prince2) Familiarity with DevOps practices and CI/CD pipelines Previous consulting or vendor management experience What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Overview Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and, in our clients' best interests. Our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do, from keeping the bank safe, managing global resources, and providing the technical tools our workers need to succeed to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We'll enable growth and progress together. What We Will Do Primary duties: Set up and configure bare metal / virtualized / cloud infrastructure for business applications Help development teams on-board to modern CI/CD pipelines Improve high availability, resilience, observability, maintainability and security of applications with industry standard and/or bank's internal solutions Automating application releases, deployment, configuration and other aspects of software development lifecycle Enabling connectivity between various components in distributed networks Help migrating and upgrading systems to newer infrastructure Secondary duties: We will champion a set of practical solutions for Information Security We will act as a gatekeeper for remediation requests from IS teams - and ensure: the accuracy of tracking, the timely closure of false positives, pushing back against the unnecessary proliferation of CAPs We will make sure that Checkmarx issues and Blackduck issues are appropriately prioritised according to the actual risk presented to the firm, and do not jump the queue We will help developers to onboard to lightweight, effective security tooling both pre-commit and in the CI pipeline We will ensure that response times and reliability for security systems and data are of an acceptable standard We will smooth infrastructure processes We will take care of Firewall requests and make sure that they are managed in a predictable fashion We will be ready to work with Unix and Wintel SAs, DBAs and other infrastructure teams to implement individual requests, and to improve the quality of service overall We will establish SLAs with infrastructure teams, and ensure that they are tracked We will challenge processes that make developers unproductive without compromising security - for example restricted access to UAT, awkward workflow and multiple requests for powerbroker in production We will make it easier to order servers, and easier to go to cloud We will drive improvements in tooling We will help our colleagues in CTI, developer tools and GIDA to improve and automate their own internal processes We will participate in automation of painful manual processes (for example, raising WAIS tickets) We will monitor the uptime of key services such as Bitbucket, Artifactory, JIRA, Confluence, uDeploy, and we will be empowered to drive improvements We will help our partners in CTI to provide performant tools including but not limited to: Confluence, ServiceNow, JIRA, Artifactory, Bitbucket We will take care of safe, consistent onboarding to Citi approved identity management solutions, and teach developers how to work with these systems We will automate; we will drive consistently for APIs over processes. Qualifications Relevant experience in a developer role Unix/Linux skills at a system admin level Strong knowledge in computer networks and hands-on experience with their troubleshooting Proficiency in scripting (e.g. bash/perl/python/powershell) Some experience with Java build tools (Gradle/Maven preferred) and databases - (Oracle/PostgreSQL preferred) Experience with CI/CD tools and pipelines (Jenkins/TeamCity/Artifactory) Understanding of distributed systems architecture, microservices, virtualization techniques Good command of English - both written and spoken You should not be afraid to get your hands dirty to tackle hard issues Ability to plan and organize workload Ability to work independently, multi-task, and take ownership of various parts of a project or initiative Would be a great plus if you know: Basics of ITIL practices (change/incident management) Messaging middleware (Tibco, Solace, Kafka) Any programming language (Java, Python, Go etc) Education Bachelor's degree/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. What we'll provide you By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.
03/02/2026
Full time
Overview Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and, in our clients' best interests. Our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do, from keeping the bank safe, managing global resources, and providing the technical tools our workers need to succeed to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We'll enable growth and progress together. What We Will Do Primary duties: Set up and configure bare metal / virtualized / cloud infrastructure for business applications Help development teams on-board to modern CI/CD pipelines Improve high availability, resilience, observability, maintainability and security of applications with industry standard and/or bank's internal solutions Automating application releases, deployment, configuration and other aspects of software development lifecycle Enabling connectivity between various components in distributed networks Help migrating and upgrading systems to newer infrastructure Secondary duties: We will champion a set of practical solutions for Information Security We will act as a gatekeeper for remediation requests from IS teams - and ensure: the accuracy of tracking, the timely closure of false positives, pushing back against the unnecessary proliferation of CAPs We will make sure that Checkmarx issues and Blackduck issues are appropriately prioritised according to the actual risk presented to the firm, and do not jump the queue We will help developers to onboard to lightweight, effective security tooling both pre-commit and in the CI pipeline We will ensure that response times and reliability for security systems and data are of an acceptable standard We will smooth infrastructure processes We will take care of Firewall requests and make sure that they are managed in a predictable fashion We will be ready to work with Unix and Wintel SAs, DBAs and other infrastructure teams to implement individual requests, and to improve the quality of service overall We will establish SLAs with infrastructure teams, and ensure that they are tracked We will challenge processes that make developers unproductive without compromising security - for example restricted access to UAT, awkward workflow and multiple requests for powerbroker in production We will make it easier to order servers, and easier to go to cloud We will drive improvements in tooling We will help our colleagues in CTI, developer tools and GIDA to improve and automate their own internal processes We will participate in automation of painful manual processes (for example, raising WAIS tickets) We will monitor the uptime of key services such as Bitbucket, Artifactory, JIRA, Confluence, uDeploy, and we will be empowered to drive improvements We will help our partners in CTI to provide performant tools including but not limited to: Confluence, ServiceNow, JIRA, Artifactory, Bitbucket We will take care of safe, consistent onboarding to Citi approved identity management solutions, and teach developers how to work with these systems We will automate; we will drive consistently for APIs over processes. Qualifications Relevant experience in a developer role Unix/Linux skills at a system admin level Strong knowledge in computer networks and hands-on experience with their troubleshooting Proficiency in scripting (e.g. bash/perl/python/powershell) Some experience with Java build tools (Gradle/Maven preferred) and databases - (Oracle/PostgreSQL preferred) Experience with CI/CD tools and pipelines (Jenkins/TeamCity/Artifactory) Understanding of distributed systems architecture, microservices, virtualization techniques Good command of English - both written and spoken You should not be afraid to get your hands dirty to tackle hard issues Ability to plan and organize workload Ability to work independently, multi-task, and take ownership of various parts of a project or initiative Would be a great plus if you know: Basics of ITIL practices (change/incident management) Messaging middleware (Tibco, Solace, Kafka) Any programming language (Java, Python, Go etc) Education Bachelor's degree/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. What we'll provide you By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.
Bristol, Edinburgh, Glasgow, London, Manchester Business Line Job Type Permanent / FTC Date published 19-Nov-2025 Connect to your Industry At Deloitte we help clients around the world help resolve their most critical information and technology challenges, across the breadth of IT & Digital, from strategy through to implementation and managed services. With a team of more than 1700 people working in Technology in the UK, we bring our passion, experience, and technology skills to bear on our clients most high-profile technology projects. Our ServiceNow capability is a rapidly growing part of our business. As a 'Global ServiceNow Partner' we provide services across all four Partner capacities to our global clients. We transform businesses through the design and implementation of ServiceNow, developing innovative solutions on the platform to tackle our clients most pressing needs. We focus on delivering high value sustainable change and business outcomes and work closely with ServiceNow leadership and product teams to address the future challenges faced by our clients. As an Associate Director in our ServiceNow team, you will benefit from a role that gives you the opportunity to build, shape and innovate transformative solutions; leading client relationships and solution delivery as soon as you join. You will broaden your skillset working on complex, transformational solutions across a range of clients and gain valuable experience in developing and building the business across our industries and our consulting network. Discover more about our ServiceNow capability here . Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity In the role you will lead from the front; Partnering with our clients to deliver impactful outcomes whilst simultaneously fostering the growth of your team. You will be responsible and accountable for the successful implementation of the ServiceNow platform on complex and large-scale engagements. Features of your role include: Developing new business opportunities and expanding the firm's client base. Use your experience to identify potential clients, develop proposals, and participate in business development activities. Build and maintain strong relationships with clients. Working closely in partnership with our clients to understand their aspirations, needs and provide solutions that meet their business objective and goals. Lead project teams, responsible for ensuring that the project is delivered on time, within budget, and to the client's satisfaction. Manage the financials of the project ensuring that the project is profitable and that resources are allocated effectively. Apply standard delivery models and form relationships across the global Firm and Global Delivery Network to leverage the best in bread delivery models. Provide thought leadership and expertise in ServiceNow, staying up to date with industry trends and best practices, and sharing your knowledge with clients and team members. Provide guidance, support to team members, and ensure that everyone is working towards the same goal. Mentor and coach team members to help them develop their skills and advance their careers. They provide feedback and support to help team members achieve their goals. Drive our ServiceNow business and practice development activities relating to our growing ServiceNow capability. Understand and contribute to the firm's commitment to creating a more inclusive environment. Foster the growth of our people and business. As a leader within our ServiceNow business you will play an important role in developing our business, our culture, and our people in the following ways: Mentor and coach team members to help them develop their skills and advance their careers. They provide feedback and support to help team members achieve their goals. Lead our business and practice development activities relating to our growing ServiceNow capability. Contribute and/or sponsor the development of innovative market solution offerings based on the ServiceNow platform. Understanding and contributing to the firm's commitment to creating a more inclusive culture. Accelerate our Business Development You will play a vital role to in growing and developing our delivery pipeline, developing new business opportunities, and expanding the firm's client base. Lead in the development of proposals, providing Architectural insight and expertise to identity the right fit approach and solution for prospective clients. Help credentialise Deloittes expertise through supporting in Oral presentations. Create resource estimates and commercial approaches to support Business development. Follow Deloitte methodology and approaches. Build delivery time scales and project plans. Work with others as part of a wider response team. Understand offshore and onshore models to provide best solution for delivery and client outcomes. Connect to your skills and professional experience We are looking for individuals who are confident, experienced, and collaborative; bringing their own experiences to strengthen our growing capability. Deloitte works best connected, and we are looking for individuals with the ability to foster relationships across the firm as well as with our clients. Required experience Demonstrable experience leading complex, outcome focused, ServiceNow transformation programmes within our private sector industries, relating to ServiceNow, Enterprise service management and service operating models. Demonstrated ability to work in a fast paced, challenging, and varied environment. Proven experience in the implementation of ServiceNow applications including but not limited to ITSM, HRSD, iRM, ITOM, and CSM or equivalent. Demonstrate thought leadership in Energy, Resource and Industrial (ER&I) industries. Commercial awareness to manage effective client, supplier, and partner relationships. Understanding of the project sales cycle, including structuring a programme with appropriate resources and cost modelling. Understanding of Agile delivery methodologies. Understanding of the ServiceNow platform and its applications. Demonstrated ability to work in a fast paced, challenging, and varied environment. Enthusiasm and passion for the delivery of market leading solutions that make a difference and for building the business and reputation of the practice. Certified in Prince2 and/or Agile disciplines or equivalent. Certified in ITIL v3/4 Foundation or higher, or equivalent certifications. Certified ServiceNow System Administrator and Application Developer or equivalent. Certified ServiceNow Implementation or equivalent. Certified Technology Architect or Master Architect or equivalent. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals . click apply for full job details
03/02/2026
Full time
Bristol, Edinburgh, Glasgow, London, Manchester Business Line Job Type Permanent / FTC Date published 19-Nov-2025 Connect to your Industry At Deloitte we help clients around the world help resolve their most critical information and technology challenges, across the breadth of IT & Digital, from strategy through to implementation and managed services. With a team of more than 1700 people working in Technology in the UK, we bring our passion, experience, and technology skills to bear on our clients most high-profile technology projects. Our ServiceNow capability is a rapidly growing part of our business. As a 'Global ServiceNow Partner' we provide services across all four Partner capacities to our global clients. We transform businesses through the design and implementation of ServiceNow, developing innovative solutions on the platform to tackle our clients most pressing needs. We focus on delivering high value sustainable change and business outcomes and work closely with ServiceNow leadership and product teams to address the future challenges faced by our clients. As an Associate Director in our ServiceNow team, you will benefit from a role that gives you the opportunity to build, shape and innovate transformative solutions; leading client relationships and solution delivery as soon as you join. You will broaden your skillset working on complex, transformational solutions across a range of clients and gain valuable experience in developing and building the business across our industries and our consulting network. Discover more about our ServiceNow capability here . Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity In the role you will lead from the front; Partnering with our clients to deliver impactful outcomes whilst simultaneously fostering the growth of your team. You will be responsible and accountable for the successful implementation of the ServiceNow platform on complex and large-scale engagements. Features of your role include: Developing new business opportunities and expanding the firm's client base. Use your experience to identify potential clients, develop proposals, and participate in business development activities. Build and maintain strong relationships with clients. Working closely in partnership with our clients to understand their aspirations, needs and provide solutions that meet their business objective and goals. Lead project teams, responsible for ensuring that the project is delivered on time, within budget, and to the client's satisfaction. Manage the financials of the project ensuring that the project is profitable and that resources are allocated effectively. Apply standard delivery models and form relationships across the global Firm and Global Delivery Network to leverage the best in bread delivery models. Provide thought leadership and expertise in ServiceNow, staying up to date with industry trends and best practices, and sharing your knowledge with clients and team members. Provide guidance, support to team members, and ensure that everyone is working towards the same goal. Mentor and coach team members to help them develop their skills and advance their careers. They provide feedback and support to help team members achieve their goals. Drive our ServiceNow business and practice development activities relating to our growing ServiceNow capability. Understand and contribute to the firm's commitment to creating a more inclusive environment. Foster the growth of our people and business. As a leader within our ServiceNow business you will play an important role in developing our business, our culture, and our people in the following ways: Mentor and coach team members to help them develop their skills and advance their careers. They provide feedback and support to help team members achieve their goals. Lead our business and practice development activities relating to our growing ServiceNow capability. Contribute and/or sponsor the development of innovative market solution offerings based on the ServiceNow platform. Understanding and contributing to the firm's commitment to creating a more inclusive culture. Accelerate our Business Development You will play a vital role to in growing and developing our delivery pipeline, developing new business opportunities, and expanding the firm's client base. Lead in the development of proposals, providing Architectural insight and expertise to identity the right fit approach and solution for prospective clients. Help credentialise Deloittes expertise through supporting in Oral presentations. Create resource estimates and commercial approaches to support Business development. Follow Deloitte methodology and approaches. Build delivery time scales and project plans. Work with others as part of a wider response team. Understand offshore and onshore models to provide best solution for delivery and client outcomes. Connect to your skills and professional experience We are looking for individuals who are confident, experienced, and collaborative; bringing their own experiences to strengthen our growing capability. Deloitte works best connected, and we are looking for individuals with the ability to foster relationships across the firm as well as with our clients. Required experience Demonstrable experience leading complex, outcome focused, ServiceNow transformation programmes within our private sector industries, relating to ServiceNow, Enterprise service management and service operating models. Demonstrated ability to work in a fast paced, challenging, and varied environment. Proven experience in the implementation of ServiceNow applications including but not limited to ITSM, HRSD, iRM, ITOM, and CSM or equivalent. Demonstrate thought leadership in Energy, Resource and Industrial (ER&I) industries. Commercial awareness to manage effective client, supplier, and partner relationships. Understanding of the project sales cycle, including structuring a programme with appropriate resources and cost modelling. Understanding of Agile delivery methodologies. Understanding of the ServiceNow platform and its applications. Demonstrated ability to work in a fast paced, challenging, and varied environment. Enthusiasm and passion for the delivery of market leading solutions that make a difference and for building the business and reputation of the practice. Certified in Prince2 and/or Agile disciplines or equivalent. Certified in ITIL v3/4 Foundation or higher, or equivalent certifications. Certified ServiceNow System Administrator and Application Developer or equivalent. Certified ServiceNow Implementation or equivalent. Certified Technology Architect or Master Architect or equivalent. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals . click apply for full job details
Help strengthen our Teams as our ServiceNow Lead Solution Architect. Home based/ fully remote role. Job title: ServiceNow Lead Solution Architect Job Description: This is a great chance to join us as our ServiceNow Lead Solution Architect, you'll be responsible for leading the design and development of innovative solutions to meet the needs of the business. The primary objective of this role is to deploy, maintain and improve the ServiceNow Service Management platform used by Capita to support its external customers and internal staff. What we're looking for: Deep Knowledge of ServiceNow Solutions: Expertise in various ServiceNow modules and functionalities ITIL Processes: Strong understanding of ITIL (Information Technology Infrastructure Library) processes and best practices Enterprise Environment Experience: Experience working in large-scale enterprise environments with multiple integration points System Architecture and Design: Proficiency in designing and deploying scalable and robust architectures Technical Proficiency: Familiarity with cloud services, enterprise software, cybersecurity, and emerging technologies like AI and IoT ITIL Certification Proven track record of designing and delivering complex IT solutions that meet business needs. Excellent communication, presentation, and interpersonal skills. Ability to work collaboratively with stakeholders at all levels of the organisation. Strong leadership and mentoring skills. Ability to manage multiple projects simultaneously and meet deadlines. Informed about the technology market and trends. Ability to gain SC clearance Desired Skills/Experience ServiceNow Certified Master Architect (CMA) OR ServiceNow Certified Technical Architect (CTA) Project Management qualifications such as Prince2, PMP etc. Knowledge of project management methodologies (e.g., Agile, Scrum)The role will be providing technical leadership, to lead and support the team by coaching, mentoring and driving personal and professional development and ultimately creating a high performing and engaged team.From delivery point of view, responsibilities include analysing the impact of new requirements, to deliver proactive IT Service Management and Operations through implementation, automation, integration, and management of primarily ITSM and ITOM related toolsets and environments and will require demonstrable experience and in-depth knowledge and expertise in processes, tools, and frameworks to improve overall quality, efficiency, and experience of services being delivered. What You'll Be Doing: Collaborating with stakeholders to understand their requirements and translating them into solution designs. Providing technical guidance to the development team to ensure the quality and integrity of the final solution. Evaluating and recommending new technologies, platforms, and frameworks to improve solution design and delivery. Managing and mentoring a team of BAs, admins, solution architects and developers. Ensuring platform alignment with the business strategy. Creating and maintaining a detailed view of the existing architecture. Participating in process workshops. Working closely with enterprise architecture team and assisting in migrating configuration across instances. We'll support your growth by offering the opportunity to complete ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) training, helping you advance your expertise and career. 23 days annual leave (rising to 27 days with time) with opportunity to buy more leave. The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice. Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform. Company matched pension, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave and plenty more.Don't forget, you're part of a network of thousands of experienced, innovative and dedicated individuals across multiple disciplines, sectors and countries. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you. What we hope you'll do next: . Choose 'Apply now' to fill out our short application and send us your CV.We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email and we'll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website. Location: Home-Based - GBR,Zjednoczone Królestwo Time Type: Zatrudnienie w pełnym wymiarze godzin Contract Type: Stały Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people's lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.
03/02/2026
Full time
Help strengthen our Teams as our ServiceNow Lead Solution Architect. Home based/ fully remote role. Job title: ServiceNow Lead Solution Architect Job Description: This is a great chance to join us as our ServiceNow Lead Solution Architect, you'll be responsible for leading the design and development of innovative solutions to meet the needs of the business. The primary objective of this role is to deploy, maintain and improve the ServiceNow Service Management platform used by Capita to support its external customers and internal staff. What we're looking for: Deep Knowledge of ServiceNow Solutions: Expertise in various ServiceNow modules and functionalities ITIL Processes: Strong understanding of ITIL (Information Technology Infrastructure Library) processes and best practices Enterprise Environment Experience: Experience working in large-scale enterprise environments with multiple integration points System Architecture and Design: Proficiency in designing and deploying scalable and robust architectures Technical Proficiency: Familiarity with cloud services, enterprise software, cybersecurity, and emerging technologies like AI and IoT ITIL Certification Proven track record of designing and delivering complex IT solutions that meet business needs. Excellent communication, presentation, and interpersonal skills. Ability to work collaboratively with stakeholders at all levels of the organisation. Strong leadership and mentoring skills. Ability to manage multiple projects simultaneously and meet deadlines. Informed about the technology market and trends. Ability to gain SC clearance Desired Skills/Experience ServiceNow Certified Master Architect (CMA) OR ServiceNow Certified Technical Architect (CTA) Project Management qualifications such as Prince2, PMP etc. Knowledge of project management methodologies (e.g., Agile, Scrum)The role will be providing technical leadership, to lead and support the team by coaching, mentoring and driving personal and professional development and ultimately creating a high performing and engaged team.From delivery point of view, responsibilities include analysing the impact of new requirements, to deliver proactive IT Service Management and Operations through implementation, automation, integration, and management of primarily ITSM and ITOM related toolsets and environments and will require demonstrable experience and in-depth knowledge and expertise in processes, tools, and frameworks to improve overall quality, efficiency, and experience of services being delivered. What You'll Be Doing: Collaborating with stakeholders to understand their requirements and translating them into solution designs. Providing technical guidance to the development team to ensure the quality and integrity of the final solution. Evaluating and recommending new technologies, platforms, and frameworks to improve solution design and delivery. Managing and mentoring a team of BAs, admins, solution architects and developers. Ensuring platform alignment with the business strategy. Creating and maintaining a detailed view of the existing architecture. Participating in process workshops. Working closely with enterprise architecture team and assisting in migrating configuration across instances. We'll support your growth by offering the opportunity to complete ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) training, helping you advance your expertise and career. 23 days annual leave (rising to 27 days with time) with opportunity to buy more leave. The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice. Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform. Company matched pension, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave and plenty more.Don't forget, you're part of a network of thousands of experienced, innovative and dedicated individuals across multiple disciplines, sectors and countries. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you. What we hope you'll do next: . Choose 'Apply now' to fill out our short application and send us your CV.We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email and we'll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website. Location: Home-Based - GBR,Zjednoczone Królestwo Time Type: Zatrudnienie w pełnym wymiarze godzin Contract Type: Stały Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people's lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.
DWP. Digital with Purpose. Join DWP Digital as a ServiceNow Developer and use your expertise to develop innovative solutions on a platform that underpins critical services. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department
03/02/2026
Full time
DWP. Digital with Purpose. Join DWP Digital as a ServiceNow Developer and use your expertise to develop innovative solutions on a platform that underpins critical services. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department
As a Software Engineer III at JPMorgan Chase as a part of Digital Workflows, a division of the Infrastructure Platforms LOB, you'll shape the technology solutions that promote strategic initiatives across the firm. We look first and foremost for people who are passionate around solving business problems through innovation and engineering practices. As an experienced professional in software development, you'll shape the technology solutions that drive strategic initiatives across the firm. In addition to leading the development team to create new solutions, you'll help optimize existing technology and identify new capabilities. While your role requires deep technological skills - including expertise in everything from data management to functional design - it also hinges on teamwork and leadership. You'll offer clear guidance and feedback to your colleagues, while promoting the values, culture and brand of JPMorgan Chase & Co. You'll be required to apply your depth of knowledge and expertise to all aspects of the software development lifecycle, as well as partner continuously with your many stakeholders on a daily basis to stay focused on common goals. We embrace a culture of experimentation and constantly strive for improvement and learning. You'll work in a collaborative, trusting, thought-provoking environment-one that encourages diversity of thought and creative solutions that are in the best interests of our customers globally. Job Responsibilities Design, code, test, and deliver software leveraging firm-wide frameworks and best practices for the ServiceNow platform. Follow and enhance the scrum practices for continuous team processes improvement Collaborate with the Business Analysis team for producing estimates and agile delivery plans Mentor junior developers on their growth as professionals (technical and soft skills) Guide and inspire the team through technical issues and challenges Required Qualifications Bachelor's degree in engineering or graduation from a reputed organization Experience in software development, with experience in ServiceNow platform implementation. ServiceNow Certifications - CSA, CAD, CIS - ITSM Ability to write high quality JavaScript and Angular code; deep knowledge of AngularJS practices and commonly used modules. This includes creating self-contained, reusable, and testable modules and component Expertise in application, data, and infrastructure architecture disciplines. Advanced knowledge of architecture and design across systems.
03/02/2026
Full time
As a Software Engineer III at JPMorgan Chase as a part of Digital Workflows, a division of the Infrastructure Platforms LOB, you'll shape the technology solutions that promote strategic initiatives across the firm. We look first and foremost for people who are passionate around solving business problems through innovation and engineering practices. As an experienced professional in software development, you'll shape the technology solutions that drive strategic initiatives across the firm. In addition to leading the development team to create new solutions, you'll help optimize existing technology and identify new capabilities. While your role requires deep technological skills - including expertise in everything from data management to functional design - it also hinges on teamwork and leadership. You'll offer clear guidance and feedback to your colleagues, while promoting the values, culture and brand of JPMorgan Chase & Co. You'll be required to apply your depth of knowledge and expertise to all aspects of the software development lifecycle, as well as partner continuously with your many stakeholders on a daily basis to stay focused on common goals. We embrace a culture of experimentation and constantly strive for improvement and learning. You'll work in a collaborative, trusting, thought-provoking environment-one that encourages diversity of thought and creative solutions that are in the best interests of our customers globally. Job Responsibilities Design, code, test, and deliver software leveraging firm-wide frameworks and best practices for the ServiceNow platform. Follow and enhance the scrum practices for continuous team processes improvement Collaborate with the Business Analysis team for producing estimates and agile delivery plans Mentor junior developers on their growth as professionals (technical and soft skills) Guide and inspire the team through technical issues and challenges Required Qualifications Bachelor's degree in engineering or graduation from a reputed organization Experience in software development, with experience in ServiceNow platform implementation. ServiceNow Certifications - CSA, CAD, CIS - ITSM Ability to write high quality JavaScript and Angular code; deep knowledge of AngularJS practices and commonly used modules. This includes creating self-contained, reusable, and testable modules and component Expertise in application, data, and infrastructure architecture disciplines. Advanced knowledge of architecture and design across systems.
LocationSheffield, United Kingdom# Application Developer at N Consulting LtdLocationSheffield, United KingdomSalary£450 - £500 /dayJob TypeFull-timeDate PostedJanuary 12th, 2026Apply Now Role: Application Developer Experience: 10years Location: Sheffield, UK Work mode: (3 days WFO weekly) Role Summary We are looking for a highly skilled Application Developer with strong expertise in identity API development, data ingestion and transformation, and event-driven (Pub/Sub) architectures . This role focuses on building secure, scalable identity and access workflows across Google Cloud Platform, integrating identity services with custom APIs, Pub/Sub pipelines, and cloud-native applications.You will collaborate closely with tech leads, Cloud Security, DevOps, and Application Engineering teams to design and implement robust IAM automation, identity lifecycle workflows, and secure service integrations that support enterprise-level cloud and Identity operations. Key Responsibilities 1. Identity Orchestration Design and implement identity flows for provisioning, de-provisioning and orchestration of identity lifecycle events. Integrate with Cloud Identity Services, ServiceNow, and internal services to streamline / orchestrate identity provisioning and identity lifecycle management. Build policy-based orchestration workflows for adaptive authentication and context-aware access using industry standards (like OPA). 1. API Development Design, build, and secure RESTful APIs and backend services supporting identity, provisioning, and governance workflows. Integrate APIs with our new authentication service for token validation, user sessions, and application-level authorization. Build and document internal SDKs, middleware, and shared libraries for consistent IAM logic across services. Ensure API security, performance, reliability, resilience, and observability. 1. API-to-Pub/Sub Event Processing Develop pipelines where API events publish to Pub/Sub for asynchronous workflows such as: + automated identity lifecycle tasks + access review event triggers + logging and audit forwarding + security anomaly detection Build Cloud Functions, Cloud Run microservices, or containerized services to process Pub/Sub messages. Implement robust event-processing patterns including retries, idempotency, DLQs, and structured logging. 1. Automation & Infrastructure as Code Build and maintain Terraform modules for IAM, API services, Pub/Subtopics, workloads, and permissions . Automate deployment and validation of identity and access configurations via CI/CD pipelines. Implement automated testing for IAM policies and API behaviour. 1. Support, Troubleshooting & Collaboration Troubleshoot identity, access, and API workflow issues across distributed systems. Provide technical guidance to engineering teams on secure API design, IAM best practices, and identity workflows. Work with security teams during audits, compliance checks, and incident investigations. Required Skills & Experience Technical Expertise Proven experience with modern identity orchestration platforms (Auth0 Actions, Okta Workflows, WorkOS, or SlashID) Strong programming skills in Python, Go, Java, or Node.js for API and microservice development. Experience designing and deploying cloud-native APIs (Cloud Run, Cloud Functions, GKE). Deep understanding of event-driven architectures , Pub/Sub, message processing, and workflow automation. Strong knowledge of OAuth2, OIDC, JWT, SAML , and identity federation patterns. Proficiency in Terraform or equivalent IaC tools. Experience using API gateways, reverse proxies, or service mesh technologies. Soft Skills Analytical thinker with strong debugging and root-cause analysis abilities. Clear communication skills with the ability to collaborate across engineering, security, and operations teams. Ownership mindset, with a security-first mentality and attention to detail. Ability to work in an agile, fast-paced environment. Nice-to-Have Google Professional Cloud Security Engineer or Cloud Architect certification. Experience with additional identity providers (Okta, Azure AD, Ping Identity). Familiarity with Kubernetes (GKE RBAC + workload identity). Experience using Secret Manager, Vault, or other secrets management tools. Knowledge of compliance frameworks (SOC2, ISO 27001, PCI, HIPAA). Education Bachelor's degree in computer science, Engineering, Information Security, or equivalent hands-on experience.
03/02/2026
Full time
LocationSheffield, United Kingdom# Application Developer at N Consulting LtdLocationSheffield, United KingdomSalary£450 - £500 /dayJob TypeFull-timeDate PostedJanuary 12th, 2026Apply Now Role: Application Developer Experience: 10years Location: Sheffield, UK Work mode: (3 days WFO weekly) Role Summary We are looking for a highly skilled Application Developer with strong expertise in identity API development, data ingestion and transformation, and event-driven (Pub/Sub) architectures . This role focuses on building secure, scalable identity and access workflows across Google Cloud Platform, integrating identity services with custom APIs, Pub/Sub pipelines, and cloud-native applications.You will collaborate closely with tech leads, Cloud Security, DevOps, and Application Engineering teams to design and implement robust IAM automation, identity lifecycle workflows, and secure service integrations that support enterprise-level cloud and Identity operations. Key Responsibilities 1. Identity Orchestration Design and implement identity flows for provisioning, de-provisioning and orchestration of identity lifecycle events. Integrate with Cloud Identity Services, ServiceNow, and internal services to streamline / orchestrate identity provisioning and identity lifecycle management. Build policy-based orchestration workflows for adaptive authentication and context-aware access using industry standards (like OPA). 1. API Development Design, build, and secure RESTful APIs and backend services supporting identity, provisioning, and governance workflows. Integrate APIs with our new authentication service for token validation, user sessions, and application-level authorization. Build and document internal SDKs, middleware, and shared libraries for consistent IAM logic across services. Ensure API security, performance, reliability, resilience, and observability. 1. API-to-Pub/Sub Event Processing Develop pipelines where API events publish to Pub/Sub for asynchronous workflows such as: + automated identity lifecycle tasks + access review event triggers + logging and audit forwarding + security anomaly detection Build Cloud Functions, Cloud Run microservices, or containerized services to process Pub/Sub messages. Implement robust event-processing patterns including retries, idempotency, DLQs, and structured logging. 1. Automation & Infrastructure as Code Build and maintain Terraform modules for IAM, API services, Pub/Subtopics, workloads, and permissions . Automate deployment and validation of identity and access configurations via CI/CD pipelines. Implement automated testing for IAM policies and API behaviour. 1. Support, Troubleshooting & Collaboration Troubleshoot identity, access, and API workflow issues across distributed systems. Provide technical guidance to engineering teams on secure API design, IAM best practices, and identity workflows. Work with security teams during audits, compliance checks, and incident investigations. Required Skills & Experience Technical Expertise Proven experience with modern identity orchestration platforms (Auth0 Actions, Okta Workflows, WorkOS, or SlashID) Strong programming skills in Python, Go, Java, or Node.js for API and microservice development. Experience designing and deploying cloud-native APIs (Cloud Run, Cloud Functions, GKE). Deep understanding of event-driven architectures , Pub/Sub, message processing, and workflow automation. Strong knowledge of OAuth2, OIDC, JWT, SAML , and identity federation patterns. Proficiency in Terraform or equivalent IaC tools. Experience using API gateways, reverse proxies, or service mesh technologies. Soft Skills Analytical thinker with strong debugging and root-cause analysis abilities. Clear communication skills with the ability to collaborate across engineering, security, and operations teams. Ownership mindset, with a security-first mentality and attention to detail. Ability to work in an agile, fast-paced environment. Nice-to-Have Google Professional Cloud Security Engineer or Cloud Architect certification. Experience with additional identity providers (Okta, Azure AD, Ping Identity). Familiarity with Kubernetes (GKE RBAC + workload identity). Experience using Secret Manager, Vault, or other secrets management tools. Knowledge of compliance frameworks (SOC2, ISO 27001, PCI, HIPAA). Education Bachelor's degree in computer science, Engineering, Information Security, or equivalent hands-on experience.
