Job Title: IT Infrastructure Engineer Location: Basildon, Essex Salary: £47,810 - £54,710 per annum Job Type: Full-time, Permanent About the role: A skilled IT Infrastructure Analyst is needed to support the development and delivery of IT services across Pathology First and SYNLAB UK&I. This role provides direct support to the IT Operations Manager, ensuring our laboratory services have the theoretical and practical IT knowledge required to maintain a quality, compliant, and secure operational environment. The successful candidate will be a key contributor to our team, supporting daily operations and assisting with critical project work. Responsibilities: Your primary responsibility will be to support and maintain our server and network environments, including hands-on, third-line support for Microsoft Operating Systems (Windows 10, Server ). You'll monitor and update jobs within the ITSM system, ensuring users are kept informed, and you'll adhere to established Incident Management and Request Fulfilment processes. You'll also be able to help maintain our cybersecurity footprint, making sure all areas of responsibility comply with relevant legislation. A significant part of the role involves collaboration, working with third-party suppliers to resolve issues, performing daily operational checks, and providing planned assistance for IT projects at remote sites as required. Also, you will be responsible for documentation, assisting with the creation and maintenance of Service Desk procedures and the Configuration Management Database, and updating the knowledge base with resolution information. This role offers the chance to continue your personal development through a blend of academic learning and practical experience. About You: Essential: Educated to A-Level or HND level. Proficiency in Desktop and Server Troubleshooting, as well as Network and Firewall Troubleshooting. Experience with Patching, Upgrade Lifecycle, Active Directory Management, and Group Policy Management. Strong knowledge of Microsoft Server OS and Microsoft Desktop OS. Proven ability in Personal Time Management, Stakeholder Management, and Teamwork. Desirable: A degree or equivalent qualification. Relevant IT qualifications such as MCP, CompTIA, or ITIL v4. Experience in the Healthcare sector. Knowledge of Cloud Computing. About Us: SYNLAB UK & Ireland work closely with clinicians, hospitals, occupational health providers and clinical researchers to deliver comprehensive pathology services. We thrive in diverse environments, which is mirrored in our workforce, clients, customers, suppliers, communities, and partners. We believe that an inclusive workplace culture is essential for attracting and retaining talented individuals, and for building a sustainable, high-performing workforce. Our staff are crucial to our mission of making a positive impact on healthcare. We foster a culture of continuous personal development, providing scientists and staff with the support and resources needed to acquire new skills and advance their careers through learning and development opportunities, coaching, and clear career pathways. We encourage an open and collaborative culture where leaders act as role models, facilitate two-way communication, engage transparently with staff and stakeholders, and actively seek feedback and suggestions. Please note that we reserve the right to close any adverts once we have received a sufficient number of applications. If you decide to apply for this post but do not hear back from us within two weeks of your application, please assume that you have not been short-listed on this occasion. SYNLAB UK & Ireland is committed to equal opportunities and does not unlawfully discriminate based on any status or condition protected by applicable UK employment law. Please click the APPLY button to complete your application for this role. Candidates with the relevant experience or job titles of; VMWare, Microsoft Servers, Senior IT Technical Support, IT Systems Engineer, IT Systems Technician, Infrastructure Engineer, Senior IT Engineer, 3rd Line Support Engineer, Senior Network Support, Server Support Technician will also be considered for this role.
08/09/2025
Full time
Job Title: IT Infrastructure Engineer Location: Basildon, Essex Salary: £47,810 - £54,710 per annum Job Type: Full-time, Permanent About the role: A skilled IT Infrastructure Analyst is needed to support the development and delivery of IT services across Pathology First and SYNLAB UK&I. This role provides direct support to the IT Operations Manager, ensuring our laboratory services have the theoretical and practical IT knowledge required to maintain a quality, compliant, and secure operational environment. The successful candidate will be a key contributor to our team, supporting daily operations and assisting with critical project work. Responsibilities: Your primary responsibility will be to support and maintain our server and network environments, including hands-on, third-line support for Microsoft Operating Systems (Windows 10, Server ). You'll monitor and update jobs within the ITSM system, ensuring users are kept informed, and you'll adhere to established Incident Management and Request Fulfilment processes. You'll also be able to help maintain our cybersecurity footprint, making sure all areas of responsibility comply with relevant legislation. A significant part of the role involves collaboration, working with third-party suppliers to resolve issues, performing daily operational checks, and providing planned assistance for IT projects at remote sites as required. Also, you will be responsible for documentation, assisting with the creation and maintenance of Service Desk procedures and the Configuration Management Database, and updating the knowledge base with resolution information. This role offers the chance to continue your personal development through a blend of academic learning and practical experience. About You: Essential: Educated to A-Level or HND level. Proficiency in Desktop and Server Troubleshooting, as well as Network and Firewall Troubleshooting. Experience with Patching, Upgrade Lifecycle, Active Directory Management, and Group Policy Management. Strong knowledge of Microsoft Server OS and Microsoft Desktop OS. Proven ability in Personal Time Management, Stakeholder Management, and Teamwork. Desirable: A degree or equivalent qualification. Relevant IT qualifications such as MCP, CompTIA, or ITIL v4. Experience in the Healthcare sector. Knowledge of Cloud Computing. About Us: SYNLAB UK & Ireland work closely with clinicians, hospitals, occupational health providers and clinical researchers to deliver comprehensive pathology services. We thrive in diverse environments, which is mirrored in our workforce, clients, customers, suppliers, communities, and partners. We believe that an inclusive workplace culture is essential for attracting and retaining talented individuals, and for building a sustainable, high-performing workforce. Our staff are crucial to our mission of making a positive impact on healthcare. We foster a culture of continuous personal development, providing scientists and staff with the support and resources needed to acquire new skills and advance their careers through learning and development opportunities, coaching, and clear career pathways. We encourage an open and collaborative culture where leaders act as role models, facilitate two-way communication, engage transparently with staff and stakeholders, and actively seek feedback and suggestions. Please note that we reserve the right to close any adverts once we have received a sufficient number of applications. If you decide to apply for this post but do not hear back from us within two weeks of your application, please assume that you have not been short-listed on this occasion. SYNLAB UK & Ireland is committed to equal opportunities and does not unlawfully discriminate based on any status or condition protected by applicable UK employment law. Please click the APPLY button to complete your application for this role. Candidates with the relevant experience or job titles of; VMWare, Microsoft Servers, Senior IT Technical Support, IT Systems Engineer, IT Systems Technician, Infrastructure Engineer, Senior IT Engineer, 3rd Line Support Engineer, Senior Network Support, Server Support Technician will also be considered for this role.
Interaction Designer X5 UK Wide - with travel to client 1/2X a month 65-75,000 per annum + permanent benefits Candidates must be eligible for SC Clearance We're looking for 5 experienced Interaction Designers to help create impactful, accessible, and user-focused digital services. Our projects are often complex and transformational, so we need people who can bring clarity where there's little framework, solve problems creatively, and keep users at the heart of everything we deliver. What you'll do Design and present user interfaces and concepts, including clear annotations for information architecture, navigation, and user flows. Translate user stories and research insights into evidence-based design solutions that meet real user needs. Apply user-centred design practices to create accessible, high-quality digital services. Use a variety of research and design techniques, such as interviews, workshops, prototyping, and data analysis, to inform and validate design decisions. Visualise and communicate complex problems clearly, making disciplined, evidence-led decisions. Create and test interactive prototypes - from paper sketches to coded prototypes using HTML, CSS, JavaScript, and the (url removed) prototyping toolkit. Collaborate closely with developers, architects, and other delivery team members to ensure designs are technically feasible and user-centred. Facilitate workshops, present findings, and communicate user needs through personas, service maps, and user journeys. Resolve design challenges across varying levels of complexity and risk in a fast-paced, agile environment. Mentor and support junior colleagues, contributing to the growth of the wider design community. What we're looking for You'll bring strong experience in user-centred design and a track record of creating digital services that meet the Government Digital Service (GDS) standards. We'd like you to have: Hands-on experience with GDS service standards and design principles. Knowledge of which tools, processes, and methods to apply at different stages of delivery, and the ability to bring teams along with you. Strong skills with design tools such as Figma, Sketch, Adobe XD, or InVision, plus the ability to pick up new tools quickly. Experience engaging senior stakeholders and building buy-in for design decisions. A proven ability to create compelling design artefacts such as user flows, service maps, and wireframes. Expertise in rapid prototyping, both digital and paper-based, with knowledge of GitHub, Heroku, and node.js. Experience collaborating with user researchers to synthesise insights and act on outcomes. Excellent communication skills to bridge technical and business perspectives. A passion for designing inclusive, accessible services that deliver real value to users. Experience mentoring and supporting junior designers.
08/09/2025
Full time
Interaction Designer X5 UK Wide - with travel to client 1/2X a month 65-75,000 per annum + permanent benefits Candidates must be eligible for SC Clearance We're looking for 5 experienced Interaction Designers to help create impactful, accessible, and user-focused digital services. Our projects are often complex and transformational, so we need people who can bring clarity where there's little framework, solve problems creatively, and keep users at the heart of everything we deliver. What you'll do Design and present user interfaces and concepts, including clear annotations for information architecture, navigation, and user flows. Translate user stories and research insights into evidence-based design solutions that meet real user needs. Apply user-centred design practices to create accessible, high-quality digital services. Use a variety of research and design techniques, such as interviews, workshops, prototyping, and data analysis, to inform and validate design decisions. Visualise and communicate complex problems clearly, making disciplined, evidence-led decisions. Create and test interactive prototypes - from paper sketches to coded prototypes using HTML, CSS, JavaScript, and the (url removed) prototyping toolkit. Collaborate closely with developers, architects, and other delivery team members to ensure designs are technically feasible and user-centred. Facilitate workshops, present findings, and communicate user needs through personas, service maps, and user journeys. Resolve design challenges across varying levels of complexity and risk in a fast-paced, agile environment. Mentor and support junior colleagues, contributing to the growth of the wider design community. What we're looking for You'll bring strong experience in user-centred design and a track record of creating digital services that meet the Government Digital Service (GDS) standards. We'd like you to have: Hands-on experience with GDS service standards and design principles. Knowledge of which tools, processes, and methods to apply at different stages of delivery, and the ability to bring teams along with you. Strong skills with design tools such as Figma, Sketch, Adobe XD, or InVision, plus the ability to pick up new tools quickly. Experience engaging senior stakeholders and building buy-in for design decisions. A proven ability to create compelling design artefacts such as user flows, service maps, and wireframes. Expertise in rapid prototyping, both digital and paper-based, with knowledge of GitHub, Heroku, and node.js. Experience collaborating with user researchers to synthesise insights and act on outcomes. Excellent communication skills to bridge technical and business perspectives. A passion for designing inclusive, accessible services that deliver real value to users. Experience mentoring and supporting junior designers.
User Researcher X2 UK Wide - with travel to client 1/2X a month 65-75,000 per annum + permanent benefits Candidates must be eligible for SC Clearance . We are looking for 2 experienced User Researchers to join our team and play a key role in shaping transformational digital services. The solutions we design are often complex, so we need people who thrive in ambiguous environments, can bring clarity where there is little framework or direction, and ensure the voices of users are always at the centre. What you'll do Champion the value of user research and build shared ownership of insights across the team. Work closely with Service and Product Managers to design research strategies that deliver actionable insights for service development. Create inclusive recruitment briefs to ensure representation from all user groups, including those who experience barriers to digital services. Plan, design and carry out research activities such as interviews, usability testing, prototype testing, guerrilla research, and surveys. Manage and analyse both qualitative and quantitative research projects, including customer experience mapping and proposition development. Share findings and recommendations with senior stakeholders, influencing decision-making and driving better user outcomes. Support the continuous improvement of products and services, helping to deliver a consistent, high-quality user experience across digital platforms. Mentor and support junior User Researchers, while contributing to the wider user research community by sharing best practice. What we're looking for You'll bring a strong background in Human Factors and User-Centred Design , along with: Experience planning and conducting research with diverse user groups, ensuring inclusivity in recruitment. Knowledge of a wide range of research methods (e.g. usability testing, interviews, workshops, surveys) and the ability to select the right approach for the context. Ability to interpret analytical data to understand user behaviour and identify areas for improvement. Strong communication skills, with the ability to persuasively advocate for user needs, including accessibility requirements. Experience developing personas, testing hypotheses (e.g. A/B testing), and working in agile delivery environments alongside multidisciplinary teams. Confidence in engaging with and influencing senior stakeholders, including participating in or leading service assessments. Previous experience in government or GDS-aligned projects is highly desirable. A track record of mentoring or managing other researchers is a plus.
08/09/2025
Full time
User Researcher X2 UK Wide - with travel to client 1/2X a month 65-75,000 per annum + permanent benefits Candidates must be eligible for SC Clearance . We are looking for 2 experienced User Researchers to join our team and play a key role in shaping transformational digital services. The solutions we design are often complex, so we need people who thrive in ambiguous environments, can bring clarity where there is little framework or direction, and ensure the voices of users are always at the centre. What you'll do Champion the value of user research and build shared ownership of insights across the team. Work closely with Service and Product Managers to design research strategies that deliver actionable insights for service development. Create inclusive recruitment briefs to ensure representation from all user groups, including those who experience barriers to digital services. Plan, design and carry out research activities such as interviews, usability testing, prototype testing, guerrilla research, and surveys. Manage and analyse both qualitative and quantitative research projects, including customer experience mapping and proposition development. Share findings and recommendations with senior stakeholders, influencing decision-making and driving better user outcomes. Support the continuous improvement of products and services, helping to deliver a consistent, high-quality user experience across digital platforms. Mentor and support junior User Researchers, while contributing to the wider user research community by sharing best practice. What we're looking for You'll bring a strong background in Human Factors and User-Centred Design , along with: Experience planning and conducting research with diverse user groups, ensuring inclusivity in recruitment. Knowledge of a wide range of research methods (e.g. usability testing, interviews, workshops, surveys) and the ability to select the right approach for the context. Ability to interpret analytical data to understand user behaviour and identify areas for improvement. Strong communication skills, with the ability to persuasively advocate for user needs, including accessibility requirements. Experience developing personas, testing hypotheses (e.g. A/B testing), and working in agile delivery environments alongside multidisciplinary teams. Confidence in engaging with and influencing senior stakeholders, including participating in or leading service assessments. Previous experience in government or GDS-aligned projects is highly desirable. A track record of mentoring or managing other researchers is a plus.
Job Title: IT Infrastructure Engineer Location: Basildon, Essex Salary: £47,810 - £54,710 per annum Job Type: Full-time, Permanent About the role: A skilled IT Infrastructure Analyst is needed to support the development and delivery of IT services across Pathology First and SYNLAB UK&I. This role provides direct support to the IT Operations Manager, ensuring our laboratory services have the theoretical and practical IT knowledge required to maintain a quality, compliant, and secure operational environment. The successful candidate will be a key contributor to our team, supporting daily operations and assisting with critical project work. Responsibilities: Your primary responsibility will be to support and maintain our server and network environments, including hands-on, third-line support for Microsoft Operating Systems (Windows 10, Server (Apply online only . You'll monitor and update jobs within the ITSM system, ensuring users are kept informed, and you'll adhere to established Incident Management and Request Fulfilment processes. You'll also be able to help maintain our cybersecurity footprint, making sure all areas of responsibility comply with relevant legislation. A significant part of the role involves collaboration, working with third-party suppliers to resolve issues, performing daily operational checks, and providing planned assistance for IT projects at remote sites as required. Also, you will be responsible for documentation, assisting with the creation and maintenance of Service Desk procedures and the Configuration Management Database, and updating the knowledge base with resolution information. This role offers the chance to continue your personal development through a blend of academic learning and practical experience. About You: Essential: Educated to A-Level or HND level. Proficiency in Desktop and Server Troubleshooting, as well as Network and Firewall Troubleshooting. Experience with Patching, Upgrade Lifecycle, Active Directory Management, and Group Policy Management. Strong knowledge of Microsoft Server OS and Microsoft Desktop OS. Proven ability in Personal Time Management, Stakeholder Management, and Teamwork. Desirable: A degree or equivalent qualification. Relevant IT qualifications such as MCP, CompTIA, or ITIL v4. Experience in the Healthcare sector. Knowledge of Cloud Computing. About Us: SYNLAB UK & Ireland work closely with clinicians, hospitals, occupational health providers and clinical researchers to deliver comprehensive pathology services. We thrive in diverse environments, which is mirrored in our workforce, clients, customers, suppliers, communities, and partners. We believe that an inclusive workplace culture is essential for attracting and retaining talented individuals, and for building a sustainable, high-performing workforce. Our staff are crucial to our mission of making a positive impact on healthcare. We foster a culture of continuous personal development, providing scientists and staff with the support and resources needed to acquire new skills and advance their careers through learning and development opportunities, coaching, and clear career pathways. We encourage an open and collaborative culture where leaders act as role models, facilitate two-way communication, engage transparently with staff and stakeholders, and actively seek feedback and suggestions. Please note that we reserve the right to close any adverts once we have received a sufficient number of applications. If you decide to apply for this post but do not hear back from us within two weeks of your application, please assume that you have not been short-listed on this occasion. SYNLAB UK & Ireland is committed to equal opportunities and does not unlawfully discriminate based on any status or condition protected by applicable UK employment law. Please click the APPLY button to complete your application for this role. Candidates with the relevant experience or job titles of; VMWare, Microsoft Servers, Senior IT Technical Support, IT Systems Engineer, IT Systems Technician, Infrastructure Engineer, Senior IT Engineer, 3rd Line Support Engineer, Senior Network Support, Server Support Technician will also be considered for this role.
08/09/2025
Full time
Job Title: IT Infrastructure Engineer Location: Basildon, Essex Salary: £47,810 - £54,710 per annum Job Type: Full-time, Permanent About the role: A skilled IT Infrastructure Analyst is needed to support the development and delivery of IT services across Pathology First and SYNLAB UK&I. This role provides direct support to the IT Operations Manager, ensuring our laboratory services have the theoretical and practical IT knowledge required to maintain a quality, compliant, and secure operational environment. The successful candidate will be a key contributor to our team, supporting daily operations and assisting with critical project work. Responsibilities: Your primary responsibility will be to support and maintain our server and network environments, including hands-on, third-line support for Microsoft Operating Systems (Windows 10, Server (Apply online only . You'll monitor and update jobs within the ITSM system, ensuring users are kept informed, and you'll adhere to established Incident Management and Request Fulfilment processes. You'll also be able to help maintain our cybersecurity footprint, making sure all areas of responsibility comply with relevant legislation. A significant part of the role involves collaboration, working with third-party suppliers to resolve issues, performing daily operational checks, and providing planned assistance for IT projects at remote sites as required. Also, you will be responsible for documentation, assisting with the creation and maintenance of Service Desk procedures and the Configuration Management Database, and updating the knowledge base with resolution information. This role offers the chance to continue your personal development through a blend of academic learning and practical experience. About You: Essential: Educated to A-Level or HND level. Proficiency in Desktop and Server Troubleshooting, as well as Network and Firewall Troubleshooting. Experience with Patching, Upgrade Lifecycle, Active Directory Management, and Group Policy Management. Strong knowledge of Microsoft Server OS and Microsoft Desktop OS. Proven ability in Personal Time Management, Stakeholder Management, and Teamwork. Desirable: A degree or equivalent qualification. Relevant IT qualifications such as MCP, CompTIA, or ITIL v4. Experience in the Healthcare sector. Knowledge of Cloud Computing. About Us: SYNLAB UK & Ireland work closely with clinicians, hospitals, occupational health providers and clinical researchers to deliver comprehensive pathology services. We thrive in diverse environments, which is mirrored in our workforce, clients, customers, suppliers, communities, and partners. We believe that an inclusive workplace culture is essential for attracting and retaining talented individuals, and for building a sustainable, high-performing workforce. Our staff are crucial to our mission of making a positive impact on healthcare. We foster a culture of continuous personal development, providing scientists and staff with the support and resources needed to acquire new skills and advance their careers through learning and development opportunities, coaching, and clear career pathways. We encourage an open and collaborative culture where leaders act as role models, facilitate two-way communication, engage transparently with staff and stakeholders, and actively seek feedback and suggestions. Please note that we reserve the right to close any adverts once we have received a sufficient number of applications. If you decide to apply for this post but do not hear back from us within two weeks of your application, please assume that you have not been short-listed on this occasion. SYNLAB UK & Ireland is committed to equal opportunities and does not unlawfully discriminate based on any status or condition protected by applicable UK employment law. Please click the APPLY button to complete your application for this role. Candidates with the relevant experience or job titles of; VMWare, Microsoft Servers, Senior IT Technical Support, IT Systems Engineer, IT Systems Technician, Infrastructure Engineer, Senior IT Engineer, 3rd Line Support Engineer, Senior Network Support, Server Support Technician will also be considered for this role.
Interaction Designer X5 UK Wide - with travel to client 1/2X a month 65-75,000 per annum + permanent benefits Candidates must be eligible for SC Clearance We're looking for 5 experienced Interaction Designers to help create impactful, accessible, and user-focused digital services. Our projects are often complex and transformational, so we need people who can bring clarity where there's little framework, solve problems creatively, and keep users at the heart of everything we deliver. What you'll do Design and present user interfaces and concepts, including clear annotations for information architecture, navigation, and user flows. Translate user stories and research insights into evidence-based design solutions that meet real user needs. Apply user-centred design practices to create accessible, high-quality digital services. Use a variety of research and design techniques, such as interviews, workshops, prototyping, and data analysis, to inform and validate design decisions. Visualise and communicate complex problems clearly, making disciplined, evidence-led decisions. Create and test interactive prototypes - from paper sketches to coded prototypes using HTML, CSS, JavaScript, and the (url removed) prototyping toolkit. Collaborate closely with developers, architects, and other delivery team members to ensure designs are technically feasible and user-centred. Facilitate workshops, present findings, and communicate user needs through personas, service maps, and user journeys. Resolve design challenges across varying levels of complexity and risk in a fast-paced, agile environment. Mentor and support junior colleagues, contributing to the growth of the wider design community. What we're looking for You'll bring strong experience in user-centred design and a track record of creating digital services that meet the Government Digital Service (GDS) standards. We'd like you to have: Hands-on experience with GDS service standards and design principles. Knowledge of which tools, processes, and methods to apply at different stages of delivery, and the ability to bring teams along with you. Strong skills with design tools such as Figma, Sketch, Adobe XD, or InVision, plus the ability to pick up new tools quickly. Experience engaging senior stakeholders and building buy-in for design decisions. A proven ability to create compelling design artefacts such as user flows, service maps, and wireframes. Expertise in rapid prototyping, both digital and paper-based, with knowledge of GitHub, Heroku, and node.js. Experience collaborating with user researchers to synthesise insights and act on outcomes. Excellent communication skills to bridge technical and business perspectives. A passion for designing inclusive, accessible services that deliver real value to users. Experience mentoring and supporting junior designers.
08/09/2025
Full time
Interaction Designer X5 UK Wide - with travel to client 1/2X a month 65-75,000 per annum + permanent benefits Candidates must be eligible for SC Clearance We're looking for 5 experienced Interaction Designers to help create impactful, accessible, and user-focused digital services. Our projects are often complex and transformational, so we need people who can bring clarity where there's little framework, solve problems creatively, and keep users at the heart of everything we deliver. What you'll do Design and present user interfaces and concepts, including clear annotations for information architecture, navigation, and user flows. Translate user stories and research insights into evidence-based design solutions that meet real user needs. Apply user-centred design practices to create accessible, high-quality digital services. Use a variety of research and design techniques, such as interviews, workshops, prototyping, and data analysis, to inform and validate design decisions. Visualise and communicate complex problems clearly, making disciplined, evidence-led decisions. Create and test interactive prototypes - from paper sketches to coded prototypes using HTML, CSS, JavaScript, and the (url removed) prototyping toolkit. Collaborate closely with developers, architects, and other delivery team members to ensure designs are technically feasible and user-centred. Facilitate workshops, present findings, and communicate user needs through personas, service maps, and user journeys. Resolve design challenges across varying levels of complexity and risk in a fast-paced, agile environment. Mentor and support junior colleagues, contributing to the growth of the wider design community. What we're looking for You'll bring strong experience in user-centred design and a track record of creating digital services that meet the Government Digital Service (GDS) standards. We'd like you to have: Hands-on experience with GDS service standards and design principles. Knowledge of which tools, processes, and methods to apply at different stages of delivery, and the ability to bring teams along with you. Strong skills with design tools such as Figma, Sketch, Adobe XD, or InVision, plus the ability to pick up new tools quickly. Experience engaging senior stakeholders and building buy-in for design decisions. A proven ability to create compelling design artefacts such as user flows, service maps, and wireframes. Expertise in rapid prototyping, both digital and paper-based, with knowledge of GitHub, Heroku, and node.js. Experience collaborating with user researchers to synthesise insights and act on outcomes. Excellent communication skills to bridge technical and business perspectives. A passion for designing inclusive, accessible services that deliver real value to users. Experience mentoring and supporting junior designers.
User Researcher (Human Factors / User-Centred Design) X2 UK Wide - with travel to client 1/2X a month 65-75,000 per annum + permanent benefits Candidates must be eligible for SC Clearance . We are looking for 2 experienced User Researchers to join our team and play a key role in shaping transformational digital services. The solutions we design are often complex, so we need people who thrive in ambiguous environments, can bring clarity where there is little framework or direction, and ensure the voices of users are always at the centre. What you'll do Champion the value of user research and build shared ownership of insights across the team. Work closely with Service and Product Managers to design research strategies that deliver actionable insights for service development. Create inclusive recruitment briefs to ensure representation from all user groups, including those who experience barriers to digital services. Plan, design and carry out research activities such as interviews, usability testing, prototype testing, guerrilla research, and surveys. Manage and analyse both qualitative and quantitative research projects, including customer experience mapping and proposition development. Share findings and recommendations with senior stakeholders, influencing decision-making and driving better user outcomes. Support the continuous improvement of products and services, helping to deliver a consistent, high-quality user experience across digital platforms. Mentor and support junior User Researchers, while contributing to the wider user research community by sharing best practice. What we're looking for You'll bring a strong background in Human Factors and User-Centred Design , along with: Experience planning and conducting research with diverse user groups, ensuring inclusivity in recruitment. Knowledge of a wide range of research methods (eg usability testing, interviews, workshops, surveys) and the ability to select the right approach for the context. Ability to interpret analytical data to understand user behaviour and identify areas for improvement. Strong communication skills, with the ability to persuasively advocate for user needs, including accessibility requirements. Experience developing personas, testing hypotheses (eg A/B testing), and working in agile delivery environments alongside multidisciplinary teams. Confidence in engaging with and influencing senior stakeholders, including participating in or leading service assessments. Previous experience in government or GDS-aligned projects is highly desirable. A track record of mentoring or managing other researchers is a plus.
08/09/2025
Full time
User Researcher (Human Factors / User-Centred Design) X2 UK Wide - with travel to client 1/2X a month 65-75,000 per annum + permanent benefits Candidates must be eligible for SC Clearance . We are looking for 2 experienced User Researchers to join our team and play a key role in shaping transformational digital services. The solutions we design are often complex, so we need people who thrive in ambiguous environments, can bring clarity where there is little framework or direction, and ensure the voices of users are always at the centre. What you'll do Champion the value of user research and build shared ownership of insights across the team. Work closely with Service and Product Managers to design research strategies that deliver actionable insights for service development. Create inclusive recruitment briefs to ensure representation from all user groups, including those who experience barriers to digital services. Plan, design and carry out research activities such as interviews, usability testing, prototype testing, guerrilla research, and surveys. Manage and analyse both qualitative and quantitative research projects, including customer experience mapping and proposition development. Share findings and recommendations with senior stakeholders, influencing decision-making and driving better user outcomes. Support the continuous improvement of products and services, helping to deliver a consistent, high-quality user experience across digital platforms. Mentor and support junior User Researchers, while contributing to the wider user research community by sharing best practice. What we're looking for You'll bring a strong background in Human Factors and User-Centred Design , along with: Experience planning and conducting research with diverse user groups, ensuring inclusivity in recruitment. Knowledge of a wide range of research methods (eg usability testing, interviews, workshops, surveys) and the ability to select the right approach for the context. Ability to interpret analytical data to understand user behaviour and identify areas for improvement. Strong communication skills, with the ability to persuasively advocate for user needs, including accessibility requirements. Experience developing personas, testing hypotheses (eg A/B testing), and working in agile delivery environments alongside multidisciplinary teams. Confidence in engaging with and influencing senior stakeholders, including participating in or leading service assessments. Previous experience in government or GDS-aligned projects is highly desirable. A track record of mentoring or managing other researchers is a plus.
Role Overview Turn User Insights into Strategic Impact We re looking for a Senior UX Researcher who brings deep curiosity, strong empathy, and a strategic mindset. In this role, you ll lead and execute research that makes insights actionable, visible, and influential, helping shape product direction and business decisions. What You ll Do As a Sr. UX Researcher, you will: Drive and execute all stages of research: from recruitment and participant communication to conducting studies, analyzing results, and delivering insights. Develop impactful artifacts tailored to project needs, such as research plans, screeners, interview guides, reports, journey maps, personas, highlight reels, data visualizations, and mixed-method summaries. Present research readouts to client partners and executives to influence decision-making. Facilitate alignment workshops and support cross-functional collaboration to ensure insights are fully embedded in product strategy. What You Bring 5+ years of experience conducting UX research to uncover insights, identify unmet needs, and improve product outcomes. Proficiency in a wide range of qualitative and quantitative methods, with the ability to choose the right approach for each project. Empathetic listening skills and the ability to deliver an unbiased, user-centered point of view. Experience designing and executing inclusive participant recruitment strategies. Basic understanding of effective design principles and how research informs UX and product decisions. Strong portfolio or work samples that demonstrate your research process, storytelling, and impact. Excellent storytelling and presentation skills that bring research to life and inspire action. Mainly if you bring the following, you're a superstar in our eyes Solid experience with mobile-first, native app experiences (iOS/Android), including familiarity with platform conventions and user behaviors. Demonstrated success in consumer-facing (B2C) research , especially in emotionally resonant, growth-oriented, or conversion-driven experiences. Deep domain expertise in banking or fintech , with a strong grasp of regulatory requirements, trust signals, and accessibility best practices. Join us if you re ready to elevate user research into a strategic superpower and help shape experiences that truly matter.
08/09/2025
Full time
Role Overview Turn User Insights into Strategic Impact We re looking for a Senior UX Researcher who brings deep curiosity, strong empathy, and a strategic mindset. In this role, you ll lead and execute research that makes insights actionable, visible, and influential, helping shape product direction and business decisions. What You ll Do As a Sr. UX Researcher, you will: Drive and execute all stages of research: from recruitment and participant communication to conducting studies, analyzing results, and delivering insights. Develop impactful artifacts tailored to project needs, such as research plans, screeners, interview guides, reports, journey maps, personas, highlight reels, data visualizations, and mixed-method summaries. Present research readouts to client partners and executives to influence decision-making. Facilitate alignment workshops and support cross-functional collaboration to ensure insights are fully embedded in product strategy. What You Bring 5+ years of experience conducting UX research to uncover insights, identify unmet needs, and improve product outcomes. Proficiency in a wide range of qualitative and quantitative methods, with the ability to choose the right approach for each project. Empathetic listening skills and the ability to deliver an unbiased, user-centered point of view. Experience designing and executing inclusive participant recruitment strategies. Basic understanding of effective design principles and how research informs UX and product decisions. Strong portfolio or work samples that demonstrate your research process, storytelling, and impact. Excellent storytelling and presentation skills that bring research to life and inspire action. Mainly if you bring the following, you're a superstar in our eyes Solid experience with mobile-first, native app experiences (iOS/Android), including familiarity with platform conventions and user behaviors. Demonstrated success in consumer-facing (B2C) research , especially in emotionally resonant, growth-oriented, or conversion-driven experiences. Deep domain expertise in banking or fintech , with a strong grasp of regulatory requirements, trust signals, and accessibility best practices. Join us if you re ready to elevate user research into a strategic superpower and help shape experiences that truly matter.
Job Description: We re looking for a Senior UX Researcher who brings deep curiosity, strong empathy, and a strategic mindset. In this role, you ll lead and execute research that makes insights actionable, visible, and influential, helping shape product direction and business decisions. What You ll Do As a Sr. UX Researcher, you will: Drive and execute all stages of research: from recruitment and participant communication to conducting studies, analyzing results, and delivering insights. Develop impactful artifacts tailored to project needs, such as research plans, screeners, interview guides, reports, journey maps, personas, highlight reels, data visualizations, and mixed-method summaries. Present research readouts to client partners and executives to influence decision-making. Facilitate alignment workshops and support cross-functional collaboration to ensure insights are fully embedded in product strategy. What You Bring 5+ years of experience conducting UX research to uncover insights, identify unmet needs, and improve product outcomes. Proficiency in a wide range of qualitative and quantitative methods, with the ability to choose the right approach for each project. Empathetic listening skills and the ability to deliver an unbiased, user-centered point of view. Experience designing and executing inclusive participant recruitment strategies. Basic understanding of effective design principles and how research informs UX and product decisions. Strong portfolio or work samples that demonstrate your research process, storytelling, and impact. Excellent storytelling and presentation skills that bring research to life and inspire action. Mainly if you bring the following, you're a superstar in our eyes Solid experience with mobile-first, native app experiences (iOS/Android), including familiarity with platform conventions and user behaviors. Demonstrated success in consumer-facing (B2C) research, especially in emotionally resonant, growth-oriented, or conversion-driven experiences. Deep domain expertise in banking or fintech, with a strong grasp of regulatory requirements, trust signals, and accessibility best practices. About Us: Ascendion is a global, leading provider of AI-first software engineering services, delivering transformative solutions across North America, APAC, and Europe. We are headquartered in New Jersey. We combine technology and talent to deliver tech debt relief, improve engineering productivity solutions, and accelerate time to value, driving our clients digital journeys with efficiency and velocity. Guided by our Engineering to the power of AI EngineeringAI methodology, we integrate AI into software engineering, enterprise operations, and talent orchestration, to address critical challenges of trust, speed, and capital. With Ascendion, you: Will get to work on numerous challenging and exciting projects on our various offerings including Salesforce, AI/Data Science, Generative AI/ML, Automation, Cloud Enterprise and Product/Platform Engineering. At Ascendion you have high chances of project extension or redeployment to other clients. Additionally, you can also share CV of anyone you know. We have a referral policy in place.
08/09/2025
Full time
Job Description: We re looking for a Senior UX Researcher who brings deep curiosity, strong empathy, and a strategic mindset. In this role, you ll lead and execute research that makes insights actionable, visible, and influential, helping shape product direction and business decisions. What You ll Do As a Sr. UX Researcher, you will: Drive and execute all stages of research: from recruitment and participant communication to conducting studies, analyzing results, and delivering insights. Develop impactful artifacts tailored to project needs, such as research plans, screeners, interview guides, reports, journey maps, personas, highlight reels, data visualizations, and mixed-method summaries. Present research readouts to client partners and executives to influence decision-making. Facilitate alignment workshops and support cross-functional collaboration to ensure insights are fully embedded in product strategy. What You Bring 5+ years of experience conducting UX research to uncover insights, identify unmet needs, and improve product outcomes. Proficiency in a wide range of qualitative and quantitative methods, with the ability to choose the right approach for each project. Empathetic listening skills and the ability to deliver an unbiased, user-centered point of view. Experience designing and executing inclusive participant recruitment strategies. Basic understanding of effective design principles and how research informs UX and product decisions. Strong portfolio or work samples that demonstrate your research process, storytelling, and impact. Excellent storytelling and presentation skills that bring research to life and inspire action. Mainly if you bring the following, you're a superstar in our eyes Solid experience with mobile-first, native app experiences (iOS/Android), including familiarity with platform conventions and user behaviors. Demonstrated success in consumer-facing (B2C) research, especially in emotionally resonant, growth-oriented, or conversion-driven experiences. Deep domain expertise in banking or fintech, with a strong grasp of regulatory requirements, trust signals, and accessibility best practices. About Us: Ascendion is a global, leading provider of AI-first software engineering services, delivering transformative solutions across North America, APAC, and Europe. We are headquartered in New Jersey. We combine technology and talent to deliver tech debt relief, improve engineering productivity solutions, and accelerate time to value, driving our clients digital journeys with efficiency and velocity. Guided by our Engineering to the power of AI EngineeringAI methodology, we integrate AI into software engineering, enterprise operations, and talent orchestration, to address critical challenges of trust, speed, and capital. With Ascendion, you: Will get to work on numerous challenging and exciting projects on our various offerings including Salesforce, AI/Data Science, Generative AI/ML, Automation, Cloud Enterprise and Product/Platform Engineering. At Ascendion you have high chances of project extension or redeployment to other clients. Additionally, you can also share CV of anyone you know. We have a referral policy in place.
Senior Service Designer Location: Birmingham, Bristol, Leeds, Newcastle-upon-Tyne, Nottingham, Oldham, Swansea Salary: Up to £57,400 per annum Vacancy Type: Permanent, Full Time or Part Time Closing Date: 9th September 2025 The Role As Senior Service Designer in the Service Design and User Research team your role will be to help them deliver and continuously improve joined up, end-to-end services based on data and evidence. You will work in a delivery focused environment in collaboration with members of multi-disciplinary agile teams including policy experts, user researchers, data analysts, developers, content designers and business analysts. Your responsibilities will include, but arent limited to: Designing services which meet the Government Service Standard. Carry out a wide range of service design activities from problem framing, journey mapping, prototyping and workshop facilitation. Translate actionable insights from user research and other insight sources into accessible designs. Ensuring services meet public sector accessibility regulations. Development of user-facing features ensuring technical feasibility of UI/UX designs in line with the GDS Design System. Will prototype website designs and UI elements as required. Play a leading role in developing a user centred design community that will discuss methods, best practice and identify areas for improvement. Collaborate with stakeholder across the agency including service owners, product owners, user researchers, business analysts, content designers and developers. Skills and Qualifications To be successful in this role you will need to have the following experience: Relevant experience in design services and human-centred experiences including defining service design approaches, methodologies, and deliverables Experience of agile delivery and awareness of agile tools and how to use them Iterative and rapid prototyping with multidisciplinary teams Good understanding of responsive design and designing for mobile first Experience of delivering simple and clear communication of technical designs to non-technical stakeholders Experience of designing against constraints Awareness and experience of working to accessibility standards Strong understanding of information architecture, interaction design, visual design and prototyping. Experience in building coded prototypes using HTML and CSS or experience using the GOV.UK Prototype kit. Knowledge of JavaScript beneficial. Benefits Joining their department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and privilege day for the Kings birthday Flexible working options where they encourage a great work-life balance. 8 Bank Holidays plus an additional Privilege Day to mark the Kings birthday. Access to the staff discount portal. Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc. Joining a diverse and inclusive workforce with a range of staff communities to support all their colleagues. 24-hour Employee Assistance Programme providing free confidential help and advice for staff. To Apply If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application. JBRP1_UKTJ
07/09/2025
Full time
Senior Service Designer Location: Birmingham, Bristol, Leeds, Newcastle-upon-Tyne, Nottingham, Oldham, Swansea Salary: Up to £57,400 per annum Vacancy Type: Permanent, Full Time or Part Time Closing Date: 9th September 2025 The Role As Senior Service Designer in the Service Design and User Research team your role will be to help them deliver and continuously improve joined up, end-to-end services based on data and evidence. You will work in a delivery focused environment in collaboration with members of multi-disciplinary agile teams including policy experts, user researchers, data analysts, developers, content designers and business analysts. Your responsibilities will include, but arent limited to: Designing services which meet the Government Service Standard. Carry out a wide range of service design activities from problem framing, journey mapping, prototyping and workshop facilitation. Translate actionable insights from user research and other insight sources into accessible designs. Ensuring services meet public sector accessibility regulations. Development of user-facing features ensuring technical feasibility of UI/UX designs in line with the GDS Design System. Will prototype website designs and UI elements as required. Play a leading role in developing a user centred design community that will discuss methods, best practice and identify areas for improvement. Collaborate with stakeholder across the agency including service owners, product owners, user researchers, business analysts, content designers and developers. Skills and Qualifications To be successful in this role you will need to have the following experience: Relevant experience in design services and human-centred experiences including defining service design approaches, methodologies, and deliverables Experience of agile delivery and awareness of agile tools and how to use them Iterative and rapid prototyping with multidisciplinary teams Good understanding of responsive design and designing for mobile first Experience of delivering simple and clear communication of technical designs to non-technical stakeholders Experience of designing against constraints Awareness and experience of working to accessibility standards Strong understanding of information architecture, interaction design, visual design and prototyping. Experience in building coded prototypes using HTML and CSS or experience using the GOV.UK Prototype kit. Knowledge of JavaScript beneficial. Benefits Joining their department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and privilege day for the Kings birthday Flexible working options where they encourage a great work-life balance. 8 Bank Holidays plus an additional Privilege Day to mark the Kings birthday. Access to the staff discount portal. Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc. Joining a diverse and inclusive workforce with a range of staff communities to support all their colleagues. 24-hour Employee Assistance Programme providing free confidential help and advice for staff. To Apply If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application. JBRP1_UKTJ
Snr User Researcher Leeds (Hybrid) Permanent to £65,000 DOE + Benefits Senior User Researcher needed with strong Government Digital Service (GDS) experience to join a growing User Centred Design (UCD) practice. Hybrid Working: 2-3 days/week remote (WFH), and 1-2 days/week working on-site in the Leeds office. Leading UCD projects for clients and applying User Centred Design methods within GDS and Agile environments. A chance to work with a leading global IT and Digital transformation business delivering UCD solutions for both Government + private sector clients. Key experience, responsibilities + tasks: In-depth experience of conducting User Research and User Centred Design (UCD), and able to translate findings into actionable insights. Proficient with Government Digital Service (GDS) standards, assessments + running discoveries to GDS. Scoping and delivering UCD components of end-to-end User Research activities across a range of complex client programmes. Creating User Research deliverables + executing User Research activities based on client requirements + project needs. Articulating project scope + success criteria to diverse audiences through clear communication. Supporting clients across all phases of the design process, from ideation through to implementation. Strong facilitation skills including in-person / remote workshops, research sessions + meetings. Stakeholder Management: ensuring alignment and buy-in, educating stakeholders on UCD approaches and methods, commercial awareness + flagging blockers. Applying UCD and Agile expertise to bids for transformation projects, ensuring fit with client requirements and needs. Commercial awareness including identifying new opportunities for cross-selling User Research / UCD services that could benefit clients. Contributing to UCD strategy + supporting the growth of the UCD community. Any experience of NHS Service Standards / Healthcare sector would be an advantage. Benefits: Salary to £65k (DOE) + Hybrid Working + Bonus + Pension + 22 days holiday plus BHs (rising to 25 days) + Death in Service + Health Care Plan + More. JBRP1_UKTJ
06/09/2025
Full time
Snr User Researcher Leeds (Hybrid) Permanent to £65,000 DOE + Benefits Senior User Researcher needed with strong Government Digital Service (GDS) experience to join a growing User Centred Design (UCD) practice. Hybrid Working: 2-3 days/week remote (WFH), and 1-2 days/week working on-site in the Leeds office. Leading UCD projects for clients and applying User Centred Design methods within GDS and Agile environments. A chance to work with a leading global IT and Digital transformation business delivering UCD solutions for both Government + private sector clients. Key experience, responsibilities + tasks: In-depth experience of conducting User Research and User Centred Design (UCD), and able to translate findings into actionable insights. Proficient with Government Digital Service (GDS) standards, assessments + running discoveries to GDS. Scoping and delivering UCD components of end-to-end User Research activities across a range of complex client programmes. Creating User Research deliverables + executing User Research activities based on client requirements + project needs. Articulating project scope + success criteria to diverse audiences through clear communication. Supporting clients across all phases of the design process, from ideation through to implementation. Strong facilitation skills including in-person / remote workshops, research sessions + meetings. Stakeholder Management: ensuring alignment and buy-in, educating stakeholders on UCD approaches and methods, commercial awareness + flagging blockers. Applying UCD and Agile expertise to bids for transformation projects, ensuring fit with client requirements and needs. Commercial awareness including identifying new opportunities for cross-selling User Research / UCD services that could benefit clients. Contributing to UCD strategy + supporting the growth of the UCD community. Any experience of NHS Service Standards / Healthcare sector would be an advantage. Benefits: Salary to £65k (DOE) + Hybrid Working + Bonus + Pension + 22 days holiday plus BHs (rising to 25 days) + Death in Service + Health Care Plan + More. JBRP1_UKTJ
Snr User Researcher Leeds (Hybrid) Permanent to £65,000 DOE + Benefits Senior User Researcher needed with strong Government Digital Service (GDS) experience to join a growing User Centred Design (UCD) practice. Hybrid Working: 2-3 days/week remote (WFH), and 1-2 days/week working on-site in the Leeds office. Leading UCD projects for clients and applying User Centred Design methods within GDS and Agile environments. A chance to work with a leading global IT and Digital transformation business delivering UCD solutions for both Government + private sector clients. Key experience, responsibilities + tasks: In-depth experience of conducting User Research and User Centred Design (UCD), and able to translate findings into actionable insights. Proficient with Government Digital Service (GDS) standards, assessments + running discoveries to GDS. Scoping and delivering UCD components of end-to-end User Research activities across a range of complex client programmes. Creating User Research deliverables + executing User Research activities based on client requirements + project needs. Articulating project scope + success criteria to diverse audiences through clear communication. Supporting clients across all phases of the design process, from ideation through to implementation. Strong facilitation skills including in-person / remote workshops, research sessions + meetings. Stakeholder Management: ensuring alignment and buy-in, educating stakeholders on UCD approaches and methods, commercial awareness + flagging blockers. Applying UCD and Agile expertise to bids for transformation projects, ensuring fit with client requirements and needs. Commercial awareness including identifying new opportunities for cross-selling User Research / UCD services that could benefit clients. Contributing to UCD strategy + supporting the growth of the UCD community. Any experience of NHS Service Standards / Healthcare sector would be an advantage. Benefits: Salary to £65k (DOE) + Hybrid Working + Bonus + Pension + 22 days holiday plus BHs (rising to 25 days) + Death in Service + Health Care Plan + More. JBRP1_UKTJ
06/09/2025
Full time
Snr User Researcher Leeds (Hybrid) Permanent to £65,000 DOE + Benefits Senior User Researcher needed with strong Government Digital Service (GDS) experience to join a growing User Centred Design (UCD) practice. Hybrid Working: 2-3 days/week remote (WFH), and 1-2 days/week working on-site in the Leeds office. Leading UCD projects for clients and applying User Centred Design methods within GDS and Agile environments. A chance to work with a leading global IT and Digital transformation business delivering UCD solutions for both Government + private sector clients. Key experience, responsibilities + tasks: In-depth experience of conducting User Research and User Centred Design (UCD), and able to translate findings into actionable insights. Proficient with Government Digital Service (GDS) standards, assessments + running discoveries to GDS. Scoping and delivering UCD components of end-to-end User Research activities across a range of complex client programmes. Creating User Research deliverables + executing User Research activities based on client requirements + project needs. Articulating project scope + success criteria to diverse audiences through clear communication. Supporting clients across all phases of the design process, from ideation through to implementation. Strong facilitation skills including in-person / remote workshops, research sessions + meetings. Stakeholder Management: ensuring alignment and buy-in, educating stakeholders on UCD approaches and methods, commercial awareness + flagging blockers. Applying UCD and Agile expertise to bids for transformation projects, ensuring fit with client requirements and needs. Commercial awareness including identifying new opportunities for cross-selling User Research / UCD services that could benefit clients. Contributing to UCD strategy + supporting the growth of the UCD community. Any experience of NHS Service Standards / Healthcare sector would be an advantage. Benefits: Salary to £65k (DOE) + Hybrid Working + Bonus + Pension + 22 days holiday plus BHs (rising to 25 days) + Death in Service + Health Care Plan + More. JBRP1_UKTJ
Snr User Researcher Leeds (Hybrid) Permanent to £65,000 DOE + Benefits Senior User Researcher needed with strong Government Digital Service (GDS) experience to join a growing User Centred Design (UCD) practice. Hybrid Working: 2-3 days/week remote (WFH), and 1-2 days/week working on-site in the Leeds office. Leading UCD projects for clients and applying User Centred Design methods within GDS and Agile environments. A chance to work with a leading global IT and Digital transformation business delivering UCD solutions for both Government + private sector clients. Key experience, responsibilities + tasks: In-depth experience of conducting User Research and User Centred Design (UCD), and able to translate findings into actionable insights. Proficient with Government Digital Service (GDS) standards, assessments + running discoveries to GDS. Scoping and delivering UCD components of end-to-end User Research activities across a range of complex client programmes. Creating User Research deliverables + executing User Research activities based on client requirements + project needs. Articulating project scope + success criteria to diverse audiences through clear communication. Supporting clients across all phases of the design process, from ideation through to implementation. Strong facilitation skills including in-person / remote workshops, research sessions + meetings. Stakeholder Management: ensuring alignment and buy-in, educating stakeholders on UCD approaches and methods, commercial awareness + flagging blockers. Applying UCD and Agile expertise to bids for transformation projects, ensuring fit with client requirements and needs. Commercial awareness including identifying new opportunities for cross-selling User Research / UCD services that could benefit clients. Contributing to UCD strategy + supporting the growth of the UCD community. Any experience of NHS Service Standards / Healthcare sector would be an advantage. Benefits: Salary to £65k (DOE) + Hybrid Working + Bonus + Pension + 22 days holiday plus BHs (rising to 25 days) + Death in Service + Health Care Plan + More.
04/09/2025
Full time
Snr User Researcher Leeds (Hybrid) Permanent to £65,000 DOE + Benefits Senior User Researcher needed with strong Government Digital Service (GDS) experience to join a growing User Centred Design (UCD) practice. Hybrid Working: 2-3 days/week remote (WFH), and 1-2 days/week working on-site in the Leeds office. Leading UCD projects for clients and applying User Centred Design methods within GDS and Agile environments. A chance to work with a leading global IT and Digital transformation business delivering UCD solutions for both Government + private sector clients. Key experience, responsibilities + tasks: In-depth experience of conducting User Research and User Centred Design (UCD), and able to translate findings into actionable insights. Proficient with Government Digital Service (GDS) standards, assessments + running discoveries to GDS. Scoping and delivering UCD components of end-to-end User Research activities across a range of complex client programmes. Creating User Research deliverables + executing User Research activities based on client requirements + project needs. Articulating project scope + success criteria to diverse audiences through clear communication. Supporting clients across all phases of the design process, from ideation through to implementation. Strong facilitation skills including in-person / remote workshops, research sessions + meetings. Stakeholder Management: ensuring alignment and buy-in, educating stakeholders on UCD approaches and methods, commercial awareness + flagging blockers. Applying UCD and Agile expertise to bids for transformation projects, ensuring fit with client requirements and needs. Commercial awareness including identifying new opportunities for cross-selling User Research / UCD services that could benefit clients. Contributing to UCD strategy + supporting the growth of the UCD community. Any experience of NHS Service Standards / Healthcare sector would be an advantage. Benefits: Salary to £65k (DOE) + Hybrid Working + Bonus + Pension + 22 days holiday plus BHs (rising to 25 days) + Death in Service + Health Care Plan + More.
Snr User Researcher Leeds (Hybrid) Permanent to £65,000 DOE + Benefits Senior User Researcher needed with strong Government Digital Service (GDS) experience to join a growing User Centred Design (UCD) practice. Hybrid Working: 2-3 days/week remote (WFH), and 1-2 days/week working on-site in the Leeds office. Leading UCD projects for clients and applying User Centred Design methods within GDS and Agile environments. A chance to work with a leading global IT and Digital transformation business delivering UCD solutions for both Government + private sector clients. Key experience, responsibilities + tasks: In-depth experience of conducting User Research and User Centred Design (UCD), and able to translate findings into actionable insights. Proficient with Government Digital Service (GDS) standards, assessments + running discoveries to GDS. Scoping and delivering UCD components of end-to-end User Research activities across a range of complex client programmes. Creating User Research deliverables + executing User Research activities based on client requirements + project needs. Articulating project scope + success criteria to diverse audiences through clear communication. Supporting clients across all phases of the design process, from ideation through to implementation. Strong facilitation skills including in-person/remote workshops, research sessions + meetings. Stakeholder Management: ensuring alignment and buy-in, educating stakeholders on UCD approaches and methods, commercial awareness + flagging blockers. Applying UCD and Agile expertise to bids for transformation projects, ensuring fit with client requirements and needs. Commercial awareness including identifying new opportunities for cross-selling User Research/UCD services that could benefit clients. Contributing to UCD strategy + supporting the growth of the UCD community. Any experience of NHS Service Standards/Healthcare sector would be an advantage. Benefits: Salary to £65k (DOE) + Hybrid Working + Bonus + Pension + 22 days holiday plus BHs (rising to 25 days) + Death in Service + Health Care Plan + More.
04/09/2025
Full time
Snr User Researcher Leeds (Hybrid) Permanent to £65,000 DOE + Benefits Senior User Researcher needed with strong Government Digital Service (GDS) experience to join a growing User Centred Design (UCD) practice. Hybrid Working: 2-3 days/week remote (WFH), and 1-2 days/week working on-site in the Leeds office. Leading UCD projects for clients and applying User Centred Design methods within GDS and Agile environments. A chance to work with a leading global IT and Digital transformation business delivering UCD solutions for both Government + private sector clients. Key experience, responsibilities + tasks: In-depth experience of conducting User Research and User Centred Design (UCD), and able to translate findings into actionable insights. Proficient with Government Digital Service (GDS) standards, assessments + running discoveries to GDS. Scoping and delivering UCD components of end-to-end User Research activities across a range of complex client programmes. Creating User Research deliverables + executing User Research activities based on client requirements + project needs. Articulating project scope + success criteria to diverse audiences through clear communication. Supporting clients across all phases of the design process, from ideation through to implementation. Strong facilitation skills including in-person/remote workshops, research sessions + meetings. Stakeholder Management: ensuring alignment and buy-in, educating stakeholders on UCD approaches and methods, commercial awareness + flagging blockers. Applying UCD and Agile expertise to bids for transformation projects, ensuring fit with client requirements and needs. Commercial awareness including identifying new opportunities for cross-selling User Research/UCD services that could benefit clients. Contributing to UCD strategy + supporting the growth of the UCD community. Any experience of NHS Service Standards/Healthcare sector would be an advantage. Benefits: Salary to £65k (DOE) + Hybrid Working + Bonus + Pension + 22 days holiday plus BHs (rising to 25 days) + Death in Service + Health Care Plan + More.
Cambridge University Press & Assessment (CUPA)
Cambridge, Cambridgeshire
Team Lead, Content Tools Salary: £49,000 - £65,500 Location: Cambridge/Hybrid Contract: Permanent We are recruiting for a Team Lead who will be responsible for shaping, designing, and improving a wide range of cutting-edge AI-driven solutions that bring innovation, efficiency, and value to our organisation. You'll be leading a team building and enhancing internal tools that leverage AI to solve complex business problems and significantly improve our learning and assessment content generation and management processes. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the Team Leader role As the Team Lead for our Content Tools team, you will: Take ownership of a critical, production-ready internal application, assessing its existing architecture and making strategic decisions for its evolution and improvement Lead and develop a team of 2-6 members, aligning performance with organizational values and leadership competencies Design, refine, and document the overall architecture of solutions, ensuring alignment with business objectives and long-term technical strategy Foster team growth through knowledge sharing, technical mentoring, and promoting best practices Collaborate closely with the Product Owner, senior stakeholders, and end-users to gather requirements for AI solutions Set technical direction and deliver solutions, including roadmap management and stakeholder communication Balance short-term tactical and long-term strategic technical focus We have a progressive approach to AI-driven software engineering. We embrace cutting-edge technologies and best practices that help us deliver quality solutions, including automated testing, cloud infrastructure, and production-ready applications. Our ways of working are always evolving; if something's not working, we change it. The key to our work is our colleagues, whose shared commitment enables us to have an ever-greater impact. We are a united, vibrant, and respectful global community of people, and we ensure that every individual is recognized, listened to, and cared for. And because our impact is amplified when our people are empowered, we give everyone the opportunity to develop in their own way. Whether you want a career that's linear, or want to follow your own path, we'll support you and help give you the resources and training you'll need to be bold and take ownership of what you do. About you We're looking for an experienced Team Lead with extensive expertise in AI and machine learning technologies and a proven track record in technical leadership. You'll need deep understanding of software architecture and team management, with 50-70% of your time focused on team leadership and the remainder on hands-on technical work. We value strong problem-solving skills, excellent communication abilities, and experience in developing and mentoring technical teams while driving strategic technical initiatives. Your experience incudes Lead and develop a technical team of 2-6 members, fostering performance, growth, and a strong culture of mentoring and best practices. Take ownership of production-ready internal applications, making strategic architectural decisions to ensure scalability, quality, and alignment with business goals. Design, refine, and document solution architectures, balancing short-term tactical needs with long-term strategic vision. Directly build, deploy, and manage LLM-powered applications, with proficiency in relevant programming languages (especially TypeScript) and familiarity with low-code/no-code tools. Collaborate with Product Owners, senior stakeholders, and end-users to translate product vision into technical requirements and deliver AI solutions. Oversee team operations and agile practices, including daily stand-ups, planning sessions, retrospectives, and knowledge sharing activities. Select, assess, and implement AI technologies and cloud services (notably AWS and Okta) to meet performance, scalability, and security standards. Communicate technical uncertainty, team progress, risks, and challenges clearly to both technical and non-technical stakeholders. Stay current with trends and best practices in AI, LLMs, and software development, partnering with other leaders to improve departmental practices and technical strategy. If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability. Ready to pursue your potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being 4th September 2025 Interviews are scheduled to take place as applications are received. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov website for guidance to understand your own eligibility based on the role you are applying for. Why join us Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities. Closing Date:4 September 2025 Team Leader, Content Tools
02/09/2025
Full time
Team Lead, Content Tools Salary: £49,000 - £65,500 Location: Cambridge/Hybrid Contract: Permanent We are recruiting for a Team Lead who will be responsible for shaping, designing, and improving a wide range of cutting-edge AI-driven solutions that bring innovation, efficiency, and value to our organisation. You'll be leading a team building and enhancing internal tools that leverage AI to solve complex business problems and significantly improve our learning and assessment content generation and management processes. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the Team Leader role As the Team Lead for our Content Tools team, you will: Take ownership of a critical, production-ready internal application, assessing its existing architecture and making strategic decisions for its evolution and improvement Lead and develop a team of 2-6 members, aligning performance with organizational values and leadership competencies Design, refine, and document the overall architecture of solutions, ensuring alignment with business objectives and long-term technical strategy Foster team growth through knowledge sharing, technical mentoring, and promoting best practices Collaborate closely with the Product Owner, senior stakeholders, and end-users to gather requirements for AI solutions Set technical direction and deliver solutions, including roadmap management and stakeholder communication Balance short-term tactical and long-term strategic technical focus We have a progressive approach to AI-driven software engineering. We embrace cutting-edge technologies and best practices that help us deliver quality solutions, including automated testing, cloud infrastructure, and production-ready applications. Our ways of working are always evolving; if something's not working, we change it. The key to our work is our colleagues, whose shared commitment enables us to have an ever-greater impact. We are a united, vibrant, and respectful global community of people, and we ensure that every individual is recognized, listened to, and cared for. And because our impact is amplified when our people are empowered, we give everyone the opportunity to develop in their own way. Whether you want a career that's linear, or want to follow your own path, we'll support you and help give you the resources and training you'll need to be bold and take ownership of what you do. About you We're looking for an experienced Team Lead with extensive expertise in AI and machine learning technologies and a proven track record in technical leadership. You'll need deep understanding of software architecture and team management, with 50-70% of your time focused on team leadership and the remainder on hands-on technical work. We value strong problem-solving skills, excellent communication abilities, and experience in developing and mentoring technical teams while driving strategic technical initiatives. Your experience incudes Lead and develop a technical team of 2-6 members, fostering performance, growth, and a strong culture of mentoring and best practices. Take ownership of production-ready internal applications, making strategic architectural decisions to ensure scalability, quality, and alignment with business goals. Design, refine, and document solution architectures, balancing short-term tactical needs with long-term strategic vision. Directly build, deploy, and manage LLM-powered applications, with proficiency in relevant programming languages (especially TypeScript) and familiarity with low-code/no-code tools. Collaborate with Product Owners, senior stakeholders, and end-users to translate product vision into technical requirements and deliver AI solutions. Oversee team operations and agile practices, including daily stand-ups, planning sessions, retrospectives, and knowledge sharing activities. Select, assess, and implement AI technologies and cloud services (notably AWS and Okta) to meet performance, scalability, and security standards. Communicate technical uncertainty, team progress, risks, and challenges clearly to both technical and non-technical stakeholders. Stay current with trends and best practices in AI, LLMs, and software development, partnering with other leaders to improve departmental practices and technical strategy. If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability. Ready to pursue your potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being 4th September 2025 Interviews are scheduled to take place as applications are received. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov website for guidance to understand your own eligibility based on the role you are applying for. Why join us Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities. Closing Date:4 September 2025 Team Leader, Content Tools
Job Title: UX Designer / User Researcher Location: Hybrid - London or Bristol (80% Remote working) Duration: 12 Months Clearance Required: Active MOD SC - Sole UK National required Rate: 750 per day - PAYE via Umbrella Only Overview: Working within an agile digital delivery team developing and supporting a mission critical application for the UK MOD, with instances hosted on both a secure cloud platform (AWS) and on VMs hosted a managed on-prem hosting environment. The application is extant and Live. You are to be the lead UX Designer and User Researcher, working with a Product Owner proactively engaging with the Client's broad array of senior (MOD) military and civilian senior stakeholders and end User representatives, gain understanding of user needs based on different personas, capturing and turning that into designs that can be agreed with the Users and implemented into the application by the developers. You will have experience of working with users in Public Sector (ideally Defence specifically), of various user research techniques, including conducting User interviews, creating personas, mapping user journeys and pain points, designing wireframes and prototypes, conducting usability testing to iterate and improve the User Experience. You will be comfortable using the supporting tools for Agile product delivery such as JIRA (User Story / Defect / Task Management), Confluence (Documentation / Comms), and Slack (collaboration / comms). Key Responsibilities: Conduct user research using interviews, workshops, and usability testing with MOD stakeholders and end users. Create and maintain personas, user journeys, and experience maps to inform design decisions. Design wireframes, interactive prototypes, and high-fidelity mock-ups using Figma. Define and maintain a design system aligned with accessibility and performance standards. Collaborate with developers to ensure design-to-code alignment for React (TypeScript) components. Provide UX acceptance criteria for automated tests (Cypress, accessibility checks). Conduct usability testing and iterate designs based on feedback and analytics. Document research findings, design decisions, and UX guidelines in Confluence. Work with the Product Owner to prioritise UX improvements in Jira and ensure traceability. Advocate for inclusive design and compliance with WCAG accessibility standards. Essential Skills Design & Prototyping: Figma (Proficient) - components, variants, design tokens, prototyping. User Research: Experience with interviews, surveys, usability testing, and synthesizing insights. Collaboration Tools: Jira (work tracking), Confluence (documentation), Slack (comms). Frontend Awareness: React (TypeScript) - understanding component structure, responsive design, and state management. Accessibility & Performance: Core Web Vitals awareness. Testing Awareness: Cypress (E2E), k6 (performance) - understanding how UX acceptance criteria map to automated tests. Clearance: MOD SC - UK National required. Travel: Hybrid role, predominantly remote, but some travel to Client site will be required (estimate 4 - 5 times per month to London and/or the South / South-East).
01/09/2025
Contractor
Job Title: UX Designer / User Researcher Location: Hybrid - London or Bristol (80% Remote working) Duration: 12 Months Clearance Required: Active MOD SC - Sole UK National required Rate: 750 per day - PAYE via Umbrella Only Overview: Working within an agile digital delivery team developing and supporting a mission critical application for the UK MOD, with instances hosted on both a secure cloud platform (AWS) and on VMs hosted a managed on-prem hosting environment. The application is extant and Live. You are to be the lead UX Designer and User Researcher, working with a Product Owner proactively engaging with the Client's broad array of senior (MOD) military and civilian senior stakeholders and end User representatives, gain understanding of user needs based on different personas, capturing and turning that into designs that can be agreed with the Users and implemented into the application by the developers. You will have experience of working with users in Public Sector (ideally Defence specifically), of various user research techniques, including conducting User interviews, creating personas, mapping user journeys and pain points, designing wireframes and prototypes, conducting usability testing to iterate and improve the User Experience. You will be comfortable using the supporting tools for Agile product delivery such as JIRA (User Story / Defect / Task Management), Confluence (Documentation / Comms), and Slack (collaboration / comms). Key Responsibilities: Conduct user research using interviews, workshops, and usability testing with MOD stakeholders and end users. Create and maintain personas, user journeys, and experience maps to inform design decisions. Design wireframes, interactive prototypes, and high-fidelity mock-ups using Figma. Define and maintain a design system aligned with accessibility and performance standards. Collaborate with developers to ensure design-to-code alignment for React (TypeScript) components. Provide UX acceptance criteria for automated tests (Cypress, accessibility checks). Conduct usability testing and iterate designs based on feedback and analytics. Document research findings, design decisions, and UX guidelines in Confluence. Work with the Product Owner to prioritise UX improvements in Jira and ensure traceability. Advocate for inclusive design and compliance with WCAG accessibility standards. Essential Skills Design & Prototyping: Figma (Proficient) - components, variants, design tokens, prototyping. User Research: Experience with interviews, surveys, usability testing, and synthesizing insights. Collaboration Tools: Jira (work tracking), Confluence (documentation), Slack (comms). Frontend Awareness: React (TypeScript) - understanding component structure, responsive design, and state management. Accessibility & Performance: Core Web Vitals awareness. Testing Awareness: Cypress (E2E), k6 (performance) - understanding how UX acceptance criteria map to automated tests. Clearance: MOD SC - UK National required. Travel: Hybrid role, predominantly remote, but some travel to Client site will be required (estimate 4 - 5 times per month to London and/or the South / South-East).
Quant Leaning UX Researcher Job Description As a UX Researcher, you will play a crucial role in ensuring quality before the clients device launches, focusing on the 2026 timeline. Your primary focus will be on developer applications, collaborating with developers to build out 3rd party apps. This position is based in London, supporting their internal developer team. You will report to the Senior Researcher, contributing to the measurement and metrics team with a strong quantitative emphasis. Responsibilities Design and execute surveys on tech products. Collaborate with developers to enhance 3rd party apps. Work closely with the developer products team, targeting developers. Run measurements and metrics across various tools and services. Report to the Senior Researcher and contribute to the quant-focused team. Essential Skills At least 4-5 years of experience in a similar role. Proficiency in quantitative research. Strong skills in Python and SQL. Experience working with data science teams to script surveys. Ability to design and execute user research. Additional Skills & Qualifications Qualitative research experience. Usability research expertise. Location London, UK Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. (phone number removed). Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at (url removed)> To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to (url removed)> We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at (url removed)/en-gb/privacy-notices for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
01/09/2025
Contractor
Quant Leaning UX Researcher Job Description As a UX Researcher, you will play a crucial role in ensuring quality before the clients device launches, focusing on the 2026 timeline. Your primary focus will be on developer applications, collaborating with developers to build out 3rd party apps. This position is based in London, supporting their internal developer team. You will report to the Senior Researcher, contributing to the measurement and metrics team with a strong quantitative emphasis. Responsibilities Design and execute surveys on tech products. Collaborate with developers to enhance 3rd party apps. Work closely with the developer products team, targeting developers. Run measurements and metrics across various tools and services. Report to the Senior Researcher and contribute to the quant-focused team. Essential Skills At least 4-5 years of experience in a similar role. Proficiency in quantitative research. Strong skills in Python and SQL. Experience working with data science teams to script surveys. Ability to design and execute user research. Additional Skills & Qualifications Qualitative research experience. Usability research expertise. Location London, UK Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. (phone number removed). Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at (url removed)> To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to (url removed)> We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at (url removed)/en-gb/privacy-notices for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Senior Interaction Designer 45,000 - 54,000 + Fantastic Pension Newport - 1 day a week Please note to be considered for this role you MUST have been in the UK for the last 5 years. This role has a 20% time on site minimum requirement. A forward thinking organisation is seeking a Senior Interaction Designer to help shape the future of thier public facing digital services. This role is ideal for someone with a strong background in user-centred design, agile working, and a passion for building accessible, effective services that meet user needs. About the Role As a Senior Interaction Designer, you'll work in agile, multi-disciplinary teams on complex service transformation programmes. You'll collaborate closely with service managers, programme directors, and user researchers to design seamless, user-friendly services across a variety of channels, devices, and technologies. You'll play a key role in shaping user journeys, prototyping new ideas, and ensuring that design decisions are backed by research, evidence, and data. You'll also work to uphold and promote high standards in user experience and accessibility, ensuring services are inclusive and meet both user and business goals. Key Responsibilities Design and develop intuitive, user-centred services across digital and non-digital touch points. Participate in user research, develop prototypes, and iterate designs based on user feedback. Apply and contribute to the Design System and wider government design standards. Ensure designs meet accessibility, legal, and security requirements. Promote consistent and high-quality design practices across the organisation and government community. Provide leadership, mentoring, and support to interaction designers, helping to grow the capability of the profession. Contribute to the development of user-centred design guidance and reusable patterns. Person Specification We're looking for someone who can demonstrate the following: Experience working in agile, multi-disciplinary teams, delivering iterative design as part of service development. Proven ability to design accessible services and create key design artefacts such as user flows, service blueprints, and site maps. Strong prototyping skills using tools such as Figma, Adobe XD, or the Prototype Kit. Experience conducting usability testing and applying research insights to inform design. Familiarity with the Service Manual, and experience contributing to or evolving design patterns. Confidence in leading design discussions and representing user-centred design in cross-functional teams. Experience coaching and mentoring designers, and supporting communities of practice. If this sounds like a suitable role, please apply today!
01/09/2025
Full time
Senior Interaction Designer 45,000 - 54,000 + Fantastic Pension Newport - 1 day a week Please note to be considered for this role you MUST have been in the UK for the last 5 years. This role has a 20% time on site minimum requirement. A forward thinking organisation is seeking a Senior Interaction Designer to help shape the future of thier public facing digital services. This role is ideal for someone with a strong background in user-centred design, agile working, and a passion for building accessible, effective services that meet user needs. About the Role As a Senior Interaction Designer, you'll work in agile, multi-disciplinary teams on complex service transformation programmes. You'll collaborate closely with service managers, programme directors, and user researchers to design seamless, user-friendly services across a variety of channels, devices, and technologies. You'll play a key role in shaping user journeys, prototyping new ideas, and ensuring that design decisions are backed by research, evidence, and data. You'll also work to uphold and promote high standards in user experience and accessibility, ensuring services are inclusive and meet both user and business goals. Key Responsibilities Design and develop intuitive, user-centred services across digital and non-digital touch points. Participate in user research, develop prototypes, and iterate designs based on user feedback. Apply and contribute to the Design System and wider government design standards. Ensure designs meet accessibility, legal, and security requirements. Promote consistent and high-quality design practices across the organisation and government community. Provide leadership, mentoring, and support to interaction designers, helping to grow the capability of the profession. Contribute to the development of user-centred design guidance and reusable patterns. Person Specification We're looking for someone who can demonstrate the following: Experience working in agile, multi-disciplinary teams, delivering iterative design as part of service development. Proven ability to design accessible services and create key design artefacts such as user flows, service blueprints, and site maps. Strong prototyping skills using tools such as Figma, Adobe XD, or the Prototype Kit. Experience conducting usability testing and applying research insights to inform design. Familiarity with the Service Manual, and experience contributing to or evolving design patterns. Confidence in leading design discussions and representing user-centred design in cross-functional teams. Experience coaching and mentoring designers, and supporting communities of practice. If this sounds like a suitable role, please apply today!
Senior Interaction Designer Newport 46,262 - 56,996 per annum Hybrid working Pension up to 29% About the Role Acorn by Synergie is partnering with a forward-thinking public sector organisation undergoing an ambitious digital transformation. We are seeking an experienced Senior Interaction Designer (SC clearance eligible) to join their dynamic team and help shape user-centric public services at scale. This role requires working collaboratively in multidisciplinary teams and aligning design efforts with established Government Design Principles. Key Responsibilities: Collaborate with agile teams to craft and refine user-focused digital services, incorporating feedback from service leads and user research insights. Develop prototypes and user interactions spanning multiple platforms and channels, grounding design decisions in data and evidence. Uphold and promote design consistency by utilizing reusable components and established best practices. Lead and support the growth of fellow designers, mentoring them to maintain high standards and encourage continuous development. Who We're Looking For: Proven experience working within agile, multi-disciplinary environments producing iterative, user-centred designs. Expertise in designing accessible, seamless experiences across diverse digital channels. Ability to generate essential design deliverables such as user journeys, service blueprints, and site maps. Proficiency in prototyping tools like Figma, (url removed) Prototype Kit, or Adobe XD. Experience leading or participating in usability testing alongside researchers. Familiarity with the (url removed) Design System and Service Manual, contributing to ongoing improvements in design standards. Active engagement in a design community or practice network. Demonstrated ability to mentor and coach other designers on user-centred methodologies. Benefits & Perks: 29% pension contribution Flexible working hours within a 37.5-hour workweek 25 days holiday plus bank holidays, increasing to 30 days over time If you're passionate about creating meaningful, accessible digital services and want to be part of an organisation that values innovation, we'd love to hear from you. Interested? Apply now or contact Kristian at the Acorn by Synergie Head Office in Newport! Acorn by Synergie acts as an employment agency for permanent recruitment.
01/09/2025
Full time
Senior Interaction Designer Newport 46,262 - 56,996 per annum Hybrid working Pension up to 29% About the Role Acorn by Synergie is partnering with a forward-thinking public sector organisation undergoing an ambitious digital transformation. We are seeking an experienced Senior Interaction Designer (SC clearance eligible) to join their dynamic team and help shape user-centric public services at scale. This role requires working collaboratively in multidisciplinary teams and aligning design efforts with established Government Design Principles. Key Responsibilities: Collaborate with agile teams to craft and refine user-focused digital services, incorporating feedback from service leads and user research insights. Develop prototypes and user interactions spanning multiple platforms and channels, grounding design decisions in data and evidence. Uphold and promote design consistency by utilizing reusable components and established best practices. Lead and support the growth of fellow designers, mentoring them to maintain high standards and encourage continuous development. Who We're Looking For: Proven experience working within agile, multi-disciplinary environments producing iterative, user-centred designs. Expertise in designing accessible, seamless experiences across diverse digital channels. Ability to generate essential design deliverables such as user journeys, service blueprints, and site maps. Proficiency in prototyping tools like Figma, (url removed) Prototype Kit, or Adobe XD. Experience leading or participating in usability testing alongside researchers. Familiarity with the (url removed) Design System and Service Manual, contributing to ongoing improvements in design standards. Active engagement in a design community or practice network. Demonstrated ability to mentor and coach other designers on user-centred methodologies. Benefits & Perks: 29% pension contribution Flexible working hours within a 37.5-hour workweek 25 days holiday plus bank holidays, increasing to 30 days over time If you're passionate about creating meaningful, accessible digital services and want to be part of an organisation that values innovation, we'd love to hear from you. Interested? Apply now or contact Kristian at the Acorn by Synergie Head Office in Newport! Acorn by Synergie acts as an employment agency for permanent recruitment.
The job on offer We are currently seeking a Senior Full Stack Developer with a passion for emerging technologies and a natural creative flair to join our Applied Innovation Exchange team on a permanent basis! As a Full Stack/ Emerging Technology Developer you will have an opportunity to shape our strategic direction and influence our growth as we expand our engineering capability. Your primary role will be to work with our team, clients and partners to create new products, services and systems to drive meaningful change. As a technologist, you will craft digital solutions for our clients across a range of industries, working with the latest technologies to solve complex and novel business challenges. The Applied Innovation Exchange brings together a team of consultants, designers, technologists and researchers, to help some of the worlds largest organisations move from challenging problem statements to innovative real world solutions. Sound knowledge and experience of Full Stack Java Script, Cloud Services (API development) an Application Deployment (Google, Amazon Webservices) are essential for this role! Corporate Social Responsibility The Applied Innovation Exchange (AIE) exists to create a world where everyone can apply innovation to create a positive future. We're a team that is harnessing AI to make speech therapy more accessible , building digital experiences to raise money for vulnerable children with Action for Children , building a retail store of tomorrow in Shoreditch, London and much more. In summary, our team does market-leading, exciting, varied work with amazing clients and we'd love you to join us. We're on a mission to create the products, services and systems that empower some of the world's largest organisations to drive meaningful change in the world. We do this through a high-impact, human centred approach, combining our expertise in collaboration with our ecosystem partners and the breadth of Capgemini to create solutions enabled by emerging technologies. We work with clients across the spectrum of sectors that Capgemini is involved in: Customer Products and Retail, Transport, Manufacturing, Telecom, Public Sector, Financial Services and Energy and Utilities. We are also a part of a global consultancy, made up of supportive, close-knit communities. Everyone wants to get the best solutions for our customers and create the best working environment. We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for an 8th year. When you join Capgemini, you'll join a team that does the right thing. Your role Lead the technology architecture and delivery of new products, services and systems from inception through to beta Work as a leader and a technology coach in multi-disciplinary teams to design, prototype and build cutting-edge solutions and future concepts Communicate the value of new technologies to clients Deliver and ship quality code, in collaboration with our full-stack teams Provide a technical voice at workshops, brainstorming sessions, experiments & design sprints with internal team members or with clients to define technology and platform visions and direction Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity Balance speed and quality, with a focus on tangible results Mentor junior developers - leading by example, driving best practices and coding standards Your profile Full-Stack JavaScript experience with any modern frameworks (e.g. React, Angular, Web Components) Cloud / Deployment experience (e.g. GCP, Azure, AWS + CI/CD) Someone who takes pride in their craft, understanding core engineering principles and able to pick up new technologies quickly. Comfortable and excited about uncertainty. We start with user problems, not technical specs! An aspiring leader, takes ownership of projects and gives clear direction and mentorship to more junior team members A passion for new technologies and an awareness of new technology trends, with a desire to experiment and learn - turning trends into reality. An understanding of emerging technologies such as AI, IoT or Immersive - any hands-on expertise of developing or integrating these technologies to digital solutions is a plus A portfolio or some examples of your work, we'd love to see something tangible! Why Capgemini is unique Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs. About Capgemini Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients' opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion.
24/09/2022
Full time
The job on offer We are currently seeking a Senior Full Stack Developer with a passion for emerging technologies and a natural creative flair to join our Applied Innovation Exchange team on a permanent basis! As a Full Stack/ Emerging Technology Developer you will have an opportunity to shape our strategic direction and influence our growth as we expand our engineering capability. Your primary role will be to work with our team, clients and partners to create new products, services and systems to drive meaningful change. As a technologist, you will craft digital solutions for our clients across a range of industries, working with the latest technologies to solve complex and novel business challenges. The Applied Innovation Exchange brings together a team of consultants, designers, technologists and researchers, to help some of the worlds largest organisations move from challenging problem statements to innovative real world solutions. Sound knowledge and experience of Full Stack Java Script, Cloud Services (API development) an Application Deployment (Google, Amazon Webservices) are essential for this role! Corporate Social Responsibility The Applied Innovation Exchange (AIE) exists to create a world where everyone can apply innovation to create a positive future. We're a team that is harnessing AI to make speech therapy more accessible , building digital experiences to raise money for vulnerable children with Action for Children , building a retail store of tomorrow in Shoreditch, London and much more. In summary, our team does market-leading, exciting, varied work with amazing clients and we'd love you to join us. We're on a mission to create the products, services and systems that empower some of the world's largest organisations to drive meaningful change in the world. We do this through a high-impact, human centred approach, combining our expertise in collaboration with our ecosystem partners and the breadth of Capgemini to create solutions enabled by emerging technologies. We work with clients across the spectrum of sectors that Capgemini is involved in: Customer Products and Retail, Transport, Manufacturing, Telecom, Public Sector, Financial Services and Energy and Utilities. We are also a part of a global consultancy, made up of supportive, close-knit communities. Everyone wants to get the best solutions for our customers and create the best working environment. We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for an 8th year. When you join Capgemini, you'll join a team that does the right thing. Your role Lead the technology architecture and delivery of new products, services and systems from inception through to beta Work as a leader and a technology coach in multi-disciplinary teams to design, prototype and build cutting-edge solutions and future concepts Communicate the value of new technologies to clients Deliver and ship quality code, in collaboration with our full-stack teams Provide a technical voice at workshops, brainstorming sessions, experiments & design sprints with internal team members or with clients to define technology and platform visions and direction Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity Balance speed and quality, with a focus on tangible results Mentor junior developers - leading by example, driving best practices and coding standards Your profile Full-Stack JavaScript experience with any modern frameworks (e.g. React, Angular, Web Components) Cloud / Deployment experience (e.g. GCP, Azure, AWS + CI/CD) Someone who takes pride in their craft, understanding core engineering principles and able to pick up new technologies quickly. Comfortable and excited about uncertainty. We start with user problems, not technical specs! An aspiring leader, takes ownership of projects and gives clear direction and mentorship to more junior team members A passion for new technologies and an awareness of new technology trends, with a desire to experiment and learn - turning trends into reality. An understanding of emerging technologies such as AI, IoT or Immersive - any hands-on expertise of developing or integrating these technologies to digital solutions is a plus A portfolio or some examples of your work, we'd love to see something tangible! Why Capgemini is unique Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs. About Capgemini Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients' opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion.
Site Name: UK - London Posted Date: Sep Why GSK? At GSK, we have already delivered unprecedented change over the past four years, improving R&D, becoming a leader inConsumer Health, strengthening our leadership, and transforming our commercial execution. Now, we're making the biggestchanges we've made to our business in over 20 years.We're on track to separate and create two new companies in 2022:New GSK with a leading portfolio of vaccines and specialty medicines as well as R&D based on immune system and geneticsscience; and a new world-leading consumer healthcare company of loved and trusted brands. With new ambition comes new purpose. For New GSK, this is to unite science, talent and technology to get ahead of diseasetogether - all with the clear ambition of delivering human health impact; stronger and more sustainable shareholder returns; andas a new GSK where outstanding people thrive. Getting ahead means preventing disease as well as treating it. How we do all this is through our people and our culture. A culturethat isambitious for patients- so we deliver what matters better and faster;accountable for impact- with clear ownership ofgoals and support to succeed; andwhere we do the right thing. So, if you're ready to improve the lives of billions, join us at thisexciting moment in our journey. Join our challenge to get Ahead Together. Job title: Senior full-stack software engineer Overview At GSK, we are actively working on building a future in which Artificial Intelligence (AI) and Machine Learning (ML) will enable us to develop new therapies and personalized drugs that drive better outcomes for patients at reduced cost with fewer side effects. It is an ambitious goal that requires the research and development of solutions at the cutting edge of biomedical Machine Learning and AI. Job purpose: We're looking for a Senior Full-Stack Engineer to join our cross-functional AI/ML UX Engineering team. Our team works at the intersection of AI/ML and science and is responsible for building user-facing products that GSK scientists use in their day-to-day work to accelerate drug discovery. We're a fairly new team of product engineers within the AI/ML group, have already made a significant impact, and are seeking a product-focused senior engineer to help us scale. Your Responsibilities: Help build the web applications that our scientists use day-to-day to discover new drugs through AI/ML insights. Work with our cross-functional team (engineers, designers, product managers, user researchers) to define and deliver features in an iterative manner. Own solutions end-to-end from initial planning through to production. Write maintainable and testable front-end code using React and Typescript. Design and implement efficient backend APIs (GraphQL, REST) that can scale to large amount of data. Contribute to the design of the architecture and infrastructure of our UX products to supports the growing need and impact of user-facing apps in the AI/ML group. Help our team continuously improve our tech stack and processes by actively participating in our innovation days and retrospectives. Help other engineers grow through code reviews and mentoring or pairing. Our team works remotely in the UK and Ireland with occasional face-to-face meetups at our offices in the budding tech hub of Kings Cross, London. Why you? Basic Qualifications: We are looking for professionals with these required skills to achieve our goals: Good experience as a software engineer. You have a proven track record of developing production-ready full-stack web applications and supporting them after release. You're product- and user-focused. You love working in cross-functional teams and bringing your technical expertise to discussions with non-technical stakeholders to help define better user experiences. You have deep expertise in React or another modern front-end framework. You have a solid understanding of the security and privacy challenges of web applications and backend APIs. You have demonstrable experience of addressing them effectively. You have a solid understanding of different types of data stores (e.g. relational, document-oriented, KV and graph databases, blob storage). You have experience of data modelling and using the right data store for the job. Preferred Qualifications: If you have the following skills, it would be a plus: You have experience working with data visualisation libraries for the web and solving challenging data visualisation problems (creating custom visualisations, rendering very large data sets). You have strong communication skills, you listen well and you show great empathy for users and other team members. You're able to explain complex concepts clearly and effectively to both technical and non-technical stakeholders. You enjoy mentoring colleagues and seeing them grow. You love working with your team to iterate on their processes, coding standards, and tech stack. You have a growth mindset and strive for continuous improvement. A working knowledge of Python would be a plus but is not required for this role. While we don't use Python in our team, the language is widely used by our AI/ML engineers. The AI/ML team is built on the principles of ownership, accountability, continuous development, and collaboration. We hire for the long term, and we're motivated to make this a great place to work. Our leaders will be committed to your career and development from day one. GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We're committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce. As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class ( US only). We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Please don't hesitate to contact us if you'd like to discuss any adjustments to our process which might help you demonstrate your strengths and capabilities.You can either call us on , or send an email As you apply, we will ask you to share some personal information which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it.Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit GSK's Transparency Reporting For the Record site.
21/09/2022
Full time
Site Name: UK - London Posted Date: Sep Why GSK? At GSK, we have already delivered unprecedented change over the past four years, improving R&D, becoming a leader inConsumer Health, strengthening our leadership, and transforming our commercial execution. Now, we're making the biggestchanges we've made to our business in over 20 years.We're on track to separate and create two new companies in 2022:New GSK with a leading portfolio of vaccines and specialty medicines as well as R&D based on immune system and geneticsscience; and a new world-leading consumer healthcare company of loved and trusted brands. With new ambition comes new purpose. For New GSK, this is to unite science, talent and technology to get ahead of diseasetogether - all with the clear ambition of delivering human health impact; stronger and more sustainable shareholder returns; andas a new GSK where outstanding people thrive. Getting ahead means preventing disease as well as treating it. How we do all this is through our people and our culture. A culturethat isambitious for patients- so we deliver what matters better and faster;accountable for impact- with clear ownership ofgoals and support to succeed; andwhere we do the right thing. So, if you're ready to improve the lives of billions, join us at thisexciting moment in our journey. Join our challenge to get Ahead Together. Job title: Senior full-stack software engineer Overview At GSK, we are actively working on building a future in which Artificial Intelligence (AI) and Machine Learning (ML) will enable us to develop new therapies and personalized drugs that drive better outcomes for patients at reduced cost with fewer side effects. It is an ambitious goal that requires the research and development of solutions at the cutting edge of biomedical Machine Learning and AI. Job purpose: We're looking for a Senior Full-Stack Engineer to join our cross-functional AI/ML UX Engineering team. Our team works at the intersection of AI/ML and science and is responsible for building user-facing products that GSK scientists use in their day-to-day work to accelerate drug discovery. We're a fairly new team of product engineers within the AI/ML group, have already made a significant impact, and are seeking a product-focused senior engineer to help us scale. Your Responsibilities: Help build the web applications that our scientists use day-to-day to discover new drugs through AI/ML insights. Work with our cross-functional team (engineers, designers, product managers, user researchers) to define and deliver features in an iterative manner. Own solutions end-to-end from initial planning through to production. Write maintainable and testable front-end code using React and Typescript. Design and implement efficient backend APIs (GraphQL, REST) that can scale to large amount of data. Contribute to the design of the architecture and infrastructure of our UX products to supports the growing need and impact of user-facing apps in the AI/ML group. Help our team continuously improve our tech stack and processes by actively participating in our innovation days and retrospectives. Help other engineers grow through code reviews and mentoring or pairing. Our team works remotely in the UK and Ireland with occasional face-to-face meetups at our offices in the budding tech hub of Kings Cross, London. Why you? Basic Qualifications: We are looking for professionals with these required skills to achieve our goals: Good experience as a software engineer. You have a proven track record of developing production-ready full-stack web applications and supporting them after release. You're product- and user-focused. You love working in cross-functional teams and bringing your technical expertise to discussions with non-technical stakeholders to help define better user experiences. You have deep expertise in React or another modern front-end framework. You have a solid understanding of the security and privacy challenges of web applications and backend APIs. You have demonstrable experience of addressing them effectively. You have a solid understanding of different types of data stores (e.g. relational, document-oriented, KV and graph databases, blob storage). You have experience of data modelling and using the right data store for the job. Preferred Qualifications: If you have the following skills, it would be a plus: You have experience working with data visualisation libraries for the web and solving challenging data visualisation problems (creating custom visualisations, rendering very large data sets). You have strong communication skills, you listen well and you show great empathy for users and other team members. You're able to explain complex concepts clearly and effectively to both technical and non-technical stakeholders. You enjoy mentoring colleagues and seeing them grow. You love working with your team to iterate on their processes, coding standards, and tech stack. You have a growth mindset and strive for continuous improvement. A working knowledge of Python would be a plus but is not required for this role. While we don't use Python in our team, the language is widely used by our AI/ML engineers. The AI/ML team is built on the principles of ownership, accountability, continuous development, and collaboration. We hire for the long term, and we're motivated to make this a great place to work. Our leaders will be committed to your career and development from day one. GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We're committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce. As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class ( US only). We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Please don't hesitate to contact us if you'd like to discuss any adjustments to our process which might help you demonstrate your strengths and capabilities.You can either call us on , or send an email As you apply, we will ask you to share some personal information which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it.Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit GSK's Transparency Reporting For the Record site.
Jobs - Frequently Asked Questions
Use the location filter to find IT jobs in cities like London, Manchester, Birmingham, and across the UK.
Entry-level roles include IT support technician, junior developer, QA tester, and helpdesk analyst.
New jobs are posted daily. Set up alerts to be notified as soon as new roles match your preferences.
Key skills include problem-solving, coding, cloud computing, networking, and familiarity with tools like AWS or SQL.
Yes, many employers offer training or junior roles. Focus on building a strong CV with relevant coursework or personal projects.
